JP2023137843A - Operation data analysis device and operation data analysis program - Google Patents

Abstract

To provide an operation data analysis device and operation data analysis program, which facilitate evaluation of a taxi driver in comparison to other taxi drivers and make it easier to train taxi drivers.SOLUTION: A server 4 acquires operation data from taxi vehicles 10. The server 4 computes sales and the number of operations of each taxi driver based on the operation data. The server 4 provides a business operator terminal 3 with a graph obtained by plotting the computed number of operations and sales of each taxi driver on a graph with the number of operations on the vertical axis and sales on the horizontal axis.SELECTED DRAWING: Figure 6

Description

The present invention relates to an operation data analysis device and a program for analyzing operation data.

The most common method for evaluating taxi drivers was based on income (sales). For this reason, various methods have been proposed to improve sales for taxi passengers (Patent Documents 1 and 2).

Further, for example, Patent Document 3 proposes a crew member evaluation system that accepts evaluations of taxi crew members by passengers.

Japanese Patent Application Publication No. 2002-19493 Japanese Patent Application Publication No. 2015-179485 Japanese Patent Application Publication No. 2015-215819

However, using only the above-mentioned evaluation, there was a problem in that it was difficult to evaluate the taxi driver in comparison with other taxi passengers, and it was not easy to provide guidance to the taxi driver.

The present invention has been made in view of the above-mentioned circumstances, and its purpose is to provide a driving data analysis device that facilitates evaluation in comparison with other taxi passengers and facilitates guidance for taxi passengers. and to provide a program for analyzing operation data.

In order to achieve the above-mentioned object, the operation data analysis device according to the present invention has the following features.
a first acquisition unit that acquires operation data from a plurality of taxi vehicles;
a second acquisition unit that acquires first analysis data and second analysis data based on the operation data for each taxi passenger;
The graph in which the first analysis data and the second analysis data calculated for each taxi passenger are plotted on a graph in which one of the vertical and horizontal axes is the first analysis data and the other axis is the first analysis data. a provision department that provides;
Must be an operational data analysis device.

In order to achieve the above-mentioned object, a program for analyzing operation data according to the present invention has the following features.
A program for analyzing operation data,
to the computer,
a first acquisition unit that acquires operation data from a plurality of taxi vehicles;
a second acquisition unit that acquires first analysis data and second analysis data based on the operation data for each taxi passenger;
The graph in which the first analysis data and the second analysis data calculated for each taxi passenger are plotted on a graph in which one of the vertical and horizontal axes is the first analysis data and the other axis is the first analysis data. A provision department that provides and functions,
It must be a program for analyzing operational data.

According to the present invention, it is possible to provide an operation data analysis device and a program for analyzing operation data that can easily perform evaluations in comparison with other taxi passengers and can easily provide guidance to taxi passengers. .

The present invention has been briefly described above. Furthermore, the details of the present invention will be further clarified by reading the mode for carrying out the invention (hereinafter referred to as "embodiment") described below with reference to the accompanying drawings. .

FIG. 1 is a block diagram showing an embodiment of a taxi passenger evaluation system incorporating the operation data analysis device of the present invention. FIG. 2 is a block diagram showing the configuration of the taximeter shown in FIG. 1. FIG. 3 is a block diagram showing the configuration of the server shown in FIG. 1. FIG. 4 is a flowchart showing the processing procedure of the server shown in FIG. FIG. 5 is a diagram showing an evaluation screen displayed on the operator terminal shown in FIG. 1. FIG. 6 is a diagram showing an analysis screen displayed on the operator terminal shown in FIG. FIG. 7 is a diagram showing an analysis screen displayed on the operator terminal shown in FIG. 1. FIG. 8 is a diagram showing an analysis screen displayed on the operator terminal shown in FIG. 1 in another embodiment. FIG. 9 is a diagram showing an analysis screen displayed on the operator terminal shown in FIG. 1 in another embodiment. FIG. 10 is a diagram showing an analysis screen displayed on the operator terminal shown in FIG. 1 in another embodiment.

Specific embodiments of the present invention will be described below with reference to each figure.

A taxi passenger evaluation system 1 incorporating the operation data analysis device of the present embodiment shown in FIG. 1 is a system that analyzes the operation data of taxi passengers and evaluates them. In this embodiment, it is assumed that a plurality of taxi operators B1 to B3 use the taxi passenger evaluation system 1. As shown in FIG. 1, the taxi passenger evaluation system 1 includes a taximeter 2 mounted on a taxi vehicle 10, a company terminal 3 registered as a terminal of taxi companies B1 to B3, a taximeter 2 and a company terminal It includes a terminal 3 and a server 4 that can communicate via an Internet communication network 11.

The taximeter 2 is mounted on the taxi vehicle 10 and calculates the fare. As shown in FIG. 2, the taximeter 2 includes an operation section 21, an input section 22, a clock section 23, a card read/write (R/W) 24, a communication section 25, and a control section 26. have.

The operation unit 21 is composed of various buttons such as an empty car button, an actual car button, a payment button, and a rest button. The operation unit 21 allows the taxi crew to check the operational status of the taxi vehicle 10 (whether it is an empty vehicle traveling without passengers, an actual vehicle traveling with passengers, whether the taxi has arrived at the destination and is making payment, or whether it is taking a break). This is the operation section for inputting information such as

The input unit 22 is connected to the running sensor 12, and receives running pulses from the running sensor 12. The travel sensor 12 outputs one travel pulse every time the taxi vehicle 10 travels a predetermined distance. The clock section 23 measures time. A card read/write (R/W) 24 can write and read data to and from the removable memory card 13. The memory card 13 stores a taxi passenger ID (identification). A taxi passenger attaches a memory card 13 in which his/her own taxi passenger ID is written to a taximeter 2 at the start of the operation, and removes the memory card 13 from the taximeter 2 at the end of the operation. The communication unit 25 includes a circuit, an antenna, etc. for wireless connection to the Internet communication network 11.

The control unit 26 (computer) is composed of a CPU (Central Processing Unit) equipped with a memory such as a RAM (Random Access Memory) or a ROM (Read Only Memory), and controls the entire taximeter 2. The control unit 26 performs fare calculation processing when the actual vehicle button is pressed. The control unit 26 also collects operation data from the operation status input by inserting and removing the memory card 13 and operating the operation unit 21, fares calculated by calculation processing, count values of running pulses, etc. to be memorized. Further, the control unit 26 periodically adds a taxi passenger ID to the operation data stored in the memory card 13 and transmits the data to the server 4 .

The business terminal 3 is composed of, for example, a personal computer (PC) or a smartphone, and communicates with the server 4 via the Internet communication network 11. The operator terminal 3 is a terminal registered as a taxi operator (customer) B1 to B3. A taxi passenger evaluation application has been downloaded to the operator terminal 3.

As shown in FIG. 3, the server 4 serving as an analysis device for operation data includes a communication section 41, a database (DB) 42, and a control section 43.

The communication unit 41 includes a circuit for connecting to the Internet communication network 11, and the like. The DB 42 stores operation data from the taximeter 2 that is periodically transmitted from the taximeter 2. The control unit 43 includes a memory such as a RAM or a ROM, and is configured with a CPU that operates according to a program (such as a program for analyzing operation data), and controls the entire server 4 .

Next, the operation of the taxi passenger evaluation system 1 configured as described above will be explained with reference to FIG. 4. The taxi operators B1 to B3 operate the operator terminal 3 to launch a taxi passenger evaluation application, display an input screen for customer registration information, and input the customer registration information. The registered information includes the customer's name, the address of the business terminal 3, and the information (name, taxi crew ID) of the taxi crew member. When the registration information is input, the business terminal 3 transmits the input registration information to the server 4. When the server 4 receives the registration information from the business terminal 3 (Y in S1), it stores it in the DB 42 (S2).

The taximeter 2 periodically transmits operation data to the server 4. The server 4 functions as a first acquisition unit, and upon receiving the operation data (Y in S3), stores the received operation data in the DB 42 (S4).

Further, the taxi operators B1 to B3 operate the operator terminal 3 to transmit an evaluation request to the server 4 requesting an evaluation of the taxi crew. When the server 4 receives the evaluation request (Y in S5), it calculates evaluation items for each taxi passenger and transmits the calculated evaluation items to the operator terminal 3 (S6).

In S6, the server 4 reads from the DB 42 the taxi passenger ID included in the registration information of the taxi companies B1 to B3 that have received the evaluation request. The server 4 reads operation data linked to the taxi passenger ID from the DB 42 and calculates evaluation items for each taxi passenger. Further, the server 4 compares the calculated evaluation items with a predetermined target value to calculate an evaluation (for example, a four-level evaluation from A to D), and also calculates a total evaluation of the evaluation items.

After that, the server 4 transmits the calculated evaluation items, the evaluation for each evaluation item, and the total evaluation to the business terminal 3 (S6). When the business terminal 3 receives these evaluation items, evaluations for each evaluation item, and total evaluation, it displays an evaluation screen. At this time, the server 4 may cause the operator terminal 3 to display a radar chart for each evaluation item as shown in FIG. In the example shown in FIG. 5, the evaluation items are revenue per kilometer, revenue per hour, actual vehicle rate, break rate, revenue per business, and idle stop rate, but are not limited to these. The vacancy rate, vacancy interval, turnover rate (company), and turnover rate (individual) may be added as evaluation items, or taxi operators B1 to B3 may select, for example, six of these evaluation items and use the radar. It may also be displayed as a chart. Further, the server 4 causes the operator terminal 3 to display a further detailed analysis button B on this radar chart. When the detailed analysis button B is operated, the business terminal 3 transmits an analysis request to the server 4.

When the server 4 receives the analysis request (Y in S7), it reads from the DB 42 all taxi passenger IDs included in the registered information of the taxi companies B1 to B3 that have received the analysis request. Next, the server 4 functions as a second acquisition unit, reads operation data linked to the taxi passenger ID from the DB 42, and based on the operation data for each taxi passenger, for example, sells for one month (first analysis data ) and the number of business operations per month (second analysis data) (S8). Next, the server 4 functions as a provider, and plots the sales and operation data calculated for each taxi passenger on a graph with sales on the horizontal axis and number of sales on the vertical axis, as shown in FIG. A graph is created and sent to the taxi operators B1 to B3 that sent the analysis request (S9).

As a result, the graph shown in FIG. 6 is displayed on the taxi companies B1 to B3. The circles, triangles, squares, diamonds, and star-shaped plot marks shown in the figure indicate the sales and number of sales for each taxi driver. When the taxi operators B1 to B3 control the operator terminal to select one of the plot marks, the profile of the taxi passenger corresponding to the plot mark is displayed as shown in FIG. This makes it easier for the taxi companies B1 to B3 to understand where a particular taxi passenger is located in a cluster made up of plot marks.

Further, the server 4 divides the graph into a plurality of regions and transmits data such that a graph in which the divided regions can be identified is displayed on the operator terminal 3. In the example shown in FIG. 6, the area is divided into five areas, and the shape of the plot mark is changed for each area so that the area can be identified. In the example shown in FIG. 6, the shape of the plot mark is changed for each region, but the shape is not limited to this. The shape of the plot mark may be the same, but the color of the plot mark may be changed for each region, or the border of each region may be displayed.

According to the embodiment described above, the server 4 calculates sales and the number of business operations based on the operation data for each taxi passenger, and displays the calculations for each taxi ride on a graph with sales on the horizontal axis and number of business operations on the vertical axis. A graph plotting sales and number of sales is provided to business terminals. The graph plots the sales and number of sales of all taxi drivers belonging to taxi operators B1 to B3. Thereby, it is possible to easily perform evaluations in comparison with other taxi passengers belonging to the same taxi companies B1 to B3, and to easily provide guidance to the taxi passengers.

According to the embodiment described above, the first analysis data and the second analysis data are sales and number of sales. This allows the taxi operators B1 to B3 to know the relationship between sales and the number of operations, making it easy to give guidance on how to increase sales. For taxi operators B1 to B3 in the examples shown in FIGS. 6 and 7, it can be seen that the higher the number of operations, the higher the sales. You can instruct them to increase the number of sales.

According to the embodiment described above, the server 4 is able to divide the graph into a plurality of regions and provide the business terminal 3 with a graph in which the divided regions can be identified. This makes it easy to compare with other taxi passengers, making it even easier to provide guidance to taxi passengers.

Note that the present invention is not limited to the embodiments described above, and can be modified, improved, etc. as appropriate. In addition, the material, shape, size, number, arrangement location, etc. of each component in the above-described embodiments are arbitrary as long as the present invention can be achieved, and are not limited.

For example, in the embodiment described above, graphs of sales and number of sales were created as the first analysis data and the second analysis data, but the invention is not limited to this. For example, as shown in FIG. 8, a graph of sales and turnover (company) may be created as the first analysis data and the second analysis data. Turnover rate (company) is calculated as (Number of business operations) of the taxi driver to be evaluated in one month (predetermined period) / (1 of all taxi drivers belonging to the same taxi operator (B1 to B3) as the target of evaluation) It can be calculated from the total number of business hours per month). For taxi operators B1 to B3 in the example shown in Figure 8, it can be seen that the higher the turnover rate (company), the higher the sales, and the taxi passengers with lower turnover rates (numbers) and sales (taxi passengers located at the bottom left of the graph) can be instructed to increase the number of sales.

Further, as shown in FIG. 9, a graph of sales and restraint time may be created as the first branch data and the second branch data. The restricted time is the time from the start of operation to the end of operation, and for example, the time when the memory card 13 is inserted can be determined as the start of operation, and the time when the memory card 13 is removed can be determined as the end of operation. Taxi companies B1 to B3 in the example shown in FIG. 9 understand that the longer the detention time, the higher the sales, so they increase the detention time for taxi passengers whose detention time is short (taxi passengers located at the bottom left of the graph). You can instruct them as follows.

Further, as shown in FIG. 10, a graph of sales and actual vehicle rate (%) may be created as the first analysis data and the second analysis data. The actual vehicle rate (%) is the percentage (%) of the actual vehicle state in one operation, and can be determined from (mileage distance in one operation during actual vehicle operation)/(mileage distance in one operation). It can be seen that for taxi operators B1 to B3 in the example shown in FIG. 10, there is little correlation between the actual vehicle rate (%) and sales.

In addition, graphs of turnover rate (individual) and sales may be created as the first analysis data and second analysis data, graphs of average mileage per business and sales, or empty vehicle interval You can also create a sales graph. The turnover rate (individual) is calculated from (number of business hours per trip)/(restricted time per trip). The vacant vehicle interval is calculated from (vacancy rate) x (restriction time) / (number of business hours).

In addition, a graph will be created using two of the evaluation items calculated as income per kilometer, income per hour, actual vehicle rate, break rate, income per business, and idle stop rate as the first analysis data and the second analysis data. You can also do this.

Further, in the embodiment described above, one type of graph of sales and number of business operations is displayed on the business terminal 3, but the present invention is not limited to this. It may be possible to sequentially display graphs selected by the taxi operators B1 to B3 from among a plurality of types of graphs such as those shown in FIGS. 7 to 10 described above. This makes it possible to provide analysis from various directions to the taxi operators B1 to B3.

In the embodiment described above, communication with the business terminal 3 and taximeter 2 and creation of the graph are performed by the same server 4, but the present invention is not limited to this. The server that communicates with the business terminal 3 and the taximeter 2 and the server that creates the graph may be different servers.

According to the embodiment described above, the server 4 communicates with the taximeter 2 to receive operation data, but the present invention is not limited to this. The memory card 13 is removed from the taximeter 2 and inserted into the card R/W connected to the operator terminal 3. The operator terminal 3 may transmit the operation data read from the memory card 13 to the server 4.

According to the embodiment described above, the server 4 calculates the number of business trips and sales for each taxi passenger from the operation data and creates a graph, but the invention is not limited to this. The business terminal 3 may function as an analysis device for operation data, and may calculate the number of business operations, sales, and create a graph from the operation data. In this case, as described above, the operator terminal 3 may read the operation data stored in the memory card 13 and acquire the operation data. Further, the operation data received from the taximeter 2 by the server 4 may be transmitted to the operator terminal 3.

Here, the features of the embodiments of the operation data analysis device and the operation data analysis program according to the present invention described above are briefly summarized and listed below in [1] to [5].

[1]
a first acquisition unit (43) that acquires operation data from a plurality of taxi vehicles (10);
a second acquisition unit (43) that acquires first analysis data and second analysis data based on the operation data for each taxi passenger;
The graph in which the first analysis data and the second analysis data calculated for each taxi passenger are plotted on a graph in which one of the vertical and horizontal axes is the first analysis data and the other axis is the first analysis data. A providing unit (43) that provides
Operation data analysis device (4).

According to the configuration [1] above, it is possible to easily perform evaluations in comparison with other taxi passengers, and to easily provide guidance to taxi passengers.

[2]
In the operation data analysis device (4) described in [1],
One of the first analysis data and the second analysis data is sales;
Operation data analysis device (4).

According to the configuration [2] above, it is possible to know the relationship between sales and the other of the first analysis data and the second analysis data, and it becomes easy to give guidance on how to increase sales.

[3]
In the operation data analysis device (4) described in [2],
The other of the first analysis data and the second analysis data is the number of business operations;
Operation data analysis device (4).

According to the configuration [3] above, it is possible to know the relationship between sales and the number of sales, and it becomes easy to give guidance on how to increase sales.

[4]
In the operation data analysis device (4) according to any one of [1] to [3],
The providing unit (43) divides the graph into a plurality of regions and provides the graph in which the divided regions can be identified.
Operation data analysis device (4).

According to the configuration [4] above, it is even easier to compare with other taxi passengers and to provide guidance to the taxi passengers.

[5]
A program for analyzing operation data,
On the computer (43),
a first acquisition unit (43) that acquires operation data from a plurality of taxi vehicles (10);
a second acquisition unit (43) that acquires first analysis data and second analysis data based on the operation data for each taxi passenger;
The graph in which the first analysis data and the second analysis data calculated for each taxi passenger are plotted on a graph in which one of the vertical and horizontal axes is the first analysis data and the other axis is the first analysis data. a providing unit (43) that provides and functions;
Program for analysis of operational data.

According to the configuration [5] above, it is possible to easily perform evaluations in comparison with other taxi passengers, and to easily provide guidance to taxi passengers.

4 Server (operation data analysis device)
10 Taxi vehicle 43 Control unit (first acquisition unit, second acquisition unit, provision unit, computer)

In order to achieve the above-mentioned object, the operation data analysis device according to the present invention has the following features.
a first acquisition unit that acquires operation data from a plurality of taxi vehicles;
a second acquisition unit that acquires first analysis data and second analysis data based on the operation data for each taxi passenger;
The graph in which the first analysis data and the second analysis data calculated for each taxi passenger are plotted on a graph in which one of the vertical and horizontal axes is the first analysis data and the other axis is the second analysis data. a provision department that provides;
Must be an operational data analysis device.

In order to achieve the above-mentioned object, a program for analyzing operation data according to the present invention has the following features.
A program for analyzing operation data,
to the computer,
a first acquisition unit that acquires operation data from a plurality of taxi vehicles;
a second acquisition unit that acquires first analysis data and second analysis data based on the operation data for each taxi passenger;
The graph in which the first analysis data and the second analysis data calculated for each taxi passenger are plotted on a graph in which one of the vertical and horizontal axes is the first analysis data and the other axis is the second analysis data. A provision department that provides and functions,
It must be a program for analyzing operational data.

[1]
a first acquisition unit (43) that acquires operation data from a plurality of taxi vehicles (10);
a second acquisition unit (43) that acquires first analysis data and second analysis data based on the operation data for each taxi passenger;
The graph in which the first analysis data and the second analysis data calculated for each taxi passenger are plotted on a graph in which one of the vertical and horizontal axes is the first analysis data and the other axis is the second analysis data. A providing unit (43) that provides
Operation data analysis device (4).

[5]
A program for analyzing operation data,
On the computer (43),
a first acquisition unit (43) that acquires operation data from a plurality of taxi vehicles (10);
a second acquisition unit (43) that acquires first analysis data and second analysis data based on the operation data for each taxi passenger;
The graph in which the first analysis data and the second analysis data calculated for each taxi passenger are plotted on a graph in which one of the vertical and horizontal axes is the first analysis data and the other axis is the second analysis data. a providing unit (43) that provides and functions;
Program for analysis of operational data.

Claims (5)

a first acquisition unit that acquires operation data from a plurality of taxi vehicles;
a second acquisition unit that acquires first analysis data and second analysis data based on the operation data for each taxi passenger;
The graph in which the first analysis data and the second analysis data calculated for each taxi passenger are plotted on a graph in which one of the vertical and horizontal axes is the first analysis data and the other axis is the first analysis data. a provision department that provides;
Operation data analysis device. The operation data analysis device according to claim 1,
One of the first analysis data and the second analysis data is sales;
Operation data analysis device. The operation data analysis device according to claim 2,
The other of the first analysis data and the second analysis data is the number of business operations;
Operation data analysis device. The operation data analysis device according to any one of claims 1 to 3,
The providing unit divides the graph into a plurality of regions and provides the graph in which the divided regions can be identified.
Operation data analysis device. A program for analyzing operation data,
to the computer,
a first acquisition unit that acquires operation data from a plurality of taxi vehicles;
a second acquisition unit that acquires first analysis data and second analysis data based on the operation data for each taxi passenger;
The graph in which the first analysis data and the second analysis data calculated for each taxi passenger are plotted on a graph in which one of the vertical and horizontal axes is the first analysis data and the other axis is the first analysis data. A provision department that provides and functions,
Program for analysis of operational data.

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