JP2023070800A - Contact system and program for contact system - Google Patents

Abstract

To provide a contact system in which even in a case where there are a lot of e-mail or chat messages addressed to a second user and it is hard for the second user to look them over, a first user is enabled to send a message to the second user while presenting it in a forced manner.SOLUTION: A contact system 100 comprises a plurality of user work terminals (110 and 120) and a server 130. When destination information specifying the second user work terminal 120 is selected, message information MG is inputted, and a transmitting operation is performed in the first user work terminal 110, the first user work terminal transmits the destination information and the message information to the server. The server transmits the message information to the second user work terminal based on the destination information and the message information. In the second user work terminal, a message display window 122 is opened in the center of a display unit 121, and the message information MG received from the server is displayed in the message display window.SELECTED DRAWING: Figure 1

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a communication system that includes a plurality of user work terminals and a server, and transmits and receives messages between the user work terminals via the server, and also relates to a program thereof.

2. Description of the Related Art Conventionally, there is known a chat system that includes a plurality of electronic device terminals and a server, and transmits and receives messages between the electronic device terminals via the server (for example, Patent Document 1).
Also known is an e-mail system that includes a plurality of e-mail terminals and an e-mail server, and transmits and receives messages between e-mails via the e-mail server (for example, Patent Document 2).

Japanese Patent Application Laid-Open No. 2020-198101 Japanese Patent Application Laid-Open No. 2017-68745

However, in the above-described conventional chat system, when an electronic device terminal receives a chat message, it is configured to simply display a receipt notification. If it is difficult for the user to read it, there is a problem that it takes several days from the time it is received until the user on the receiving end reads it, which delays response such as replying.
In addition, in the conventional e-mail system described above, when an e-mail terminal receives an e-mail, it simply displays a reception notification. If it is difficult to read the message, there is a problem that it takes several days from the time it is received until it is read by the user on the receiving end, which delays responses such as replying.

SUMMARY OF THE INVENTION Accordingly, the present invention solves the problems of the prior art as described above. To provide a communication system and a program therefor, in which a first user can forcibly show and convey a message to a second user even when it is difficult to communicate.

The invention according to claim 1 is a communication system comprising a plurality of user work terminals and a server, wherein messages are transmitted and received between the user work terminals via the server, wherein the first user work terminal comprises: When destination information specifying the second user work terminal is selected, message information is input, and a transmission operation is performed, the first user work terminal sends the destination information and message information to the server. and the server transmits message information to the second user work terminal based on the destination information and message information received from the first user work terminal, and the second user work terminal The problem described above is solved by a configuration in which a message display window is opened in the center of the display section of the second user work terminal and the message information received from the server is displayed in the message display window.

The invention according to claim 2, in addition to the configuration of the communication system described in claim 1, the server, based on the destination information and message information received from the first user work terminal, a second When message information is sent to the user work terminal, if the second user work terminal is activated and active, the message is displayed in the message display window and information to that effect is returned to the server, When the server transmits the message information to the second user work terminal, it determines whether or not there is a reply of the information indicating that the message has been displayed. The above problem can be further solved by transmitting the message information to the mobile phone or transmitting voice data indicating that there is a message.

The invention according to claim 3, in addition to the configuration of the communication system according to claim 1 or claim 2, when the second user work terminal opens a message display window in the center of the display unit, the speaker The problem described above can be further solved by using the configuration for outputting the message reception tone.

In addition to the configuration of the communication system according to any one of claims 1 to 3, the invention according to claim 4 is characterized in that a message display window is displayed on the display unit of the second user work terminal. In this case, the second user work terminal determines whether or not the read button or the reply button provided in the message display window has been operated. The problem described above can be further solved by adopting a configuration in which switching operations to windows are restricted without being permitted, and operations other than the message display window are permitted when it is determined that there is an operation.

In the invention according to claim 5, in addition to the configuration of the communication system according to any one of claims 1 to 4, in the input field of the message display window on the second user work terminal, a message When information is input and a transmission operation is performed, the server transmits message information to the first user work terminal based on the message information received from the second user work terminal, and sends message information to the first user work terminal. The work terminal further solves the above problems by opening a message display window in the center of the display unit of the first user work terminal and displaying message information received from the server in the message display window. is.

The invention according to claim 6, in addition to the configuration of the communication system according to any one of claims 1 to 5, specifies a second user work terminal in the first user work terminal. When the destination information to be sent is selected, message information is input, an attached file is specified, and a transmission operation is performed, the server receives the destination information, message information and attachment from the first user work terminal. Based on the file, the message information and the attached file are sent to the second user work terminal, and the second user work terminal opens a message display window in the center of the display section of the second user work terminal to send the message from the server. The problem described above can be further solved by the configuration in which the received message information and attached file name information are displayed in the message display window.

The invention according to claim 7 further comprises, in addition to the configuration of the communication system according to any one of claims 1 to 6, a system server communicable with the user work terminal, The system server determines whether or not a predetermined condition is satisfied, and when the predetermined condition is satisfied, based on the preset destination information and message information, the user work terminal, which is the destination information. and the user work terminal opens a message display window in the center of the display unit of the user work terminal and displays the message information received from the system server in the message display window. , which further solves the problems described above.

According to an eighth aspect of the present invention, there is provided a communication system program comprising a plurality of user work terminals and a server, wherein messages are transmitted and received between the user work terminals via the server, the program comprising: a first user work terminal; a transmission operation determination step of determining whether or not destination information specifying the second user work terminal is selected, message information is input, and a transmission operation is performed; and when the transmission operation is performed, The first user work terminal transmits the destination information and the message information to the server, and the server receives the destination information and the message information from the first user work terminal, the second user work terminal a sending step of sending the message information to the server, and the second user work terminal opens a message display window in the center of the display unit of the second user work terminal and displays the message information received from the server in the message display window. The above problem is solved by providing the display step.

The communication system of the present invention comprises a plurality of user work terminals and a server, so that not only can communication be performed between the plurality of user work terminals and the server, but also the following specific It is possible to achieve the effect of

According to the communication system of the invention according to claim 1, when the first user designates the second user on the first user work terminal and performs a message transmission operation, the message is displayed in the center of the display section of the second user work terminal. , so that even if the second user has a lot of e-mail or chat messages that are difficult for the second user to read, the first user can You can forcibly show and convey the message by using
For example, even when the second user is working using the second user work terminal, a message display window displaying a message is opened in the center of the display unit. can make you aware.

According to the communication system of the invention according to claim 2, in addition to the effects of the invention according to claim 1, when the second user work terminal is not activated, that is, in a power-off state, the second user Since message information is sent to the mobile phone terminal or voice data indicating that there is a message is transmitted, even if the second user is not using the second user work terminal, One user can send a message to a second user using the second user's mobile phone terminal, or tell that there is a message.

According to the communication system of the invention according to claim 3, in addition to the effects of the invention according to claim 1 or claim 2, a message reception sound is output when the second user work terminal opens the message display window. Therefore, even if the second user does not look at the display unit of the second user's work terminal but looks in another direction, the second user receives the message by hearing the message reception sound. can make you aware of what you have done.

According to the communication system of the invention according to claim 4, in addition to the effect of the invention according to any one of claims 1 to 3, until some operation is performed in the message display window, the message display window is displayed. and other window operations are restricted, making it difficult for the second user to continue ignoring the message in the message display window. .

According to the communication system of the invention according to claim 5, in addition to the effects of the invention according to any one of claims 1 to 4, the second user can display the message display window of the second user work terminal. When a message transmission operation is performed in , a message display window displaying a message is opened in the center of the display unit of the first user work terminal, so the first user can surely confirm the message from the second user.

According to the communication system of the invention according to claim 6, in addition to the effect of the invention according to any one of claims 1 to 5, not only message information but also attached files can be freely transmitted, and attached files Since the name information is displayed in the message display window, the second user can be sure that the attachment has been received.

According to the communication system of the invention according to claim 7, in addition to the effects of the invention according to any one of claims 1 to 6, when a predetermined condition set in advance is satisfied, the system server Since the set message information is sent to the user's work terminal set in advance from the It is possible to forcibly show and convey a message to each user.
For example, at a predetermined time, an in-house sales system, which is an example of a system server, can forcibly show message information of today's schedule information to a person in charge who is each user.
In addition, an in-house workflow system, which is an example of a system server, can forcibly show and convey message information to the effect that documents such as application forms and approval forms have been circulated when the order of circulation is reached. can be done.
Furthermore, a bot system, which is an example of a system server, can forcibly show and convey message information to each user to evacuate or confirm safety when a disaster such as an earthquake occurs.

According to the program of the communication system of the invention according to claim 8, the first user designates the second user on the first user work terminal and performs a message transmission operation in the same manner as the effect of the invention according to claim 1. Then, a message display window with a message displayed in the center of the display unit of the second user's work terminal is opened. However, the first user can force the second user to see and convey the message.
For example, even when the second user is working using the second user work terminal, a message display window displaying a message is opened in the center of the display unit. can make you aware.

The figure which shows the concept of the contact system which is an Example of this invention. FIG. 4 is a chart diagram showing an operation example of the communication system that is the embodiment of the present invention; 4(A) and 4(B) are diagrams showing a browser and a message input window of the first user work terminal of the contact system according to the embodiment of the present invention; FIG. 4A and 4B are diagrams showing a message display window displayed on the display unit of the second user work terminal of the contact system according to the embodiment of the present invention and diagrams showing the second user's smartphone terminal of the second user; FIG. 4A and 4B are diagrams showing message display windows of the second user work terminal and diagrams showing message display windows of the first user work terminal of the communication system according to the embodiment of the present invention; FIG. FIG. 4 is a diagram showing how message information is transmitted from the sales system server of the contact system according to the embodiment of the present invention to the first user work terminal and the second user work terminal;

The communication system of the present invention comprises a plurality of user work terminals and a server, and in the first user work terminal, destination information specifying the second user work terminal is selected, message information is input, When the transmission operation is performed, the first user work terminal transmits the destination information and the message information to the server, and the server receives the destination information and the message information from the first user work terminal. to send message information to the second user's work terminal, and the second user's work terminal opens a message display window in the center of the display unit of the second user's work terminal to display the message information received from the server. By using a window display configuration, the first user can communicate with the second user even if the second user has a lot of e-mails and chat messages that are difficult for the second user to read. Any specific embodiment may be used as long as the message can be forcibly shown and conveyed.
In addition, the contact system program of the present invention checks whether or not destination information specifying the second user work terminal has been selected, message information has been input, and a transmission operation has been performed at the first user work terminal. a transmission operation determination step for determining, when the transmission operation is performed, the first user work terminal transmits the destination information and the message information to the server, and the server receives from the first user work terminal a transmitting step of transmitting message information to a second user work terminal based on the destination information and the message information; and a display step of opening and displaying the message information received from the server in the message display window. Even in such a case, as long as the first user can forcibly show the message to the second user, any specific embodiment may be used.

For example, the user work terminal, such as a desktop personal computer terminal or a notebook personal computer terminal, is installed at the user's seat or the like, has a display unit and an operation unit, and transmits and receives information, and is the so-called Internet. Any communication network, including wide area networks, local networks, telephone lines, etc., may be used as long as it can be connected to the server.
Furthermore, the user mobile phone terminal includes a display unit and an operation unit such as a smartphone terminal, a tablet terminal, a wristwatch-type terminal, and an eyeglass-type terminal, and transmits and receives information. Any device may be used as long as it can be connected to the server via a communication network including a telephone line.
Also, the server may be a cloud server created in a cloud environment, and the number of physical servers constituting the server may be one or more.
Furthermore, for "open a message display window in the center of the display section", it is sufficient that the message display window is opened in an area including at least the center (center) of the display section.
The reason is that it can interrupt the work of the receiving user.

A communication system 100, which is an embodiment of the present invention, will be described below with reference to FIGS. 1 to 6. FIG.
Here, FIG. 1 is a diagram showing the concept of a contact system 100 according to an embodiment of the present invention, and FIG. 2 is a chart diagram showing an operation example of the contact system 100 according to an embodiment of the present invention. 3(A) is a diagram showing the browser 112 of the first user work terminal 110 of the contact system 100 according to the embodiment of the present invention, and FIG. 3(B) is the contact system 100 according to the embodiment of the present invention. FIG. 4A is a diagram showing the message input window 115 of the first user work terminal 110 of FIG. FIG. 4B is a diagram showing a second user smartphone terminal 140 of the second user of the contact system 100 according to the embodiment of the present invention; FIG. ) is a diagram showing the message display window 122 of the second user work terminal 120 of the contact system 100 that is an embodiment of the present invention, and FIG. FIG. 6 is a view showing the message display window 116 of the first user work terminal 110, and FIG. 6 shows messages from the sales system server of the contact system 100 according to the embodiment of the present invention to the first user work terminal 110 and the second user work terminal 110. FIG. 4 is a diagram showing how message information MG is transmitted to a terminal 120;

A communication system 100 according to an embodiment of the present invention, as shown in FIG. I have.
Messages are transmitted and received between the first user work terminal 110 and the second user work terminal 120 via the server 130 .
Specifically, in the first user work terminal 110, when the destination information specifying the second user work terminal 120 is selected, the message information MG is input, and a transmission operation is performed, the first user work terminal 110 transmits destination information and message information MG to server 130 .

Server 130 then transmits message information MG to second user work terminal 120 based on the destination information and message information MG received from first user work terminal 110 .
Subsequently, the second user work terminal 120 opens the message display window 122 in the center of the display unit 121 of the second user work terminal 120 and displays the message information MG received from the server 130 in the message display window 122. is configured to

As a result, when the first user designates the second user on the first user work terminal 110 and performs a message transmission operation, a message display window displaying the message information MG is displayed in the center of the display unit 121 of the second user work terminal 120. 122 is opened.
As a result, even if the second user has a lot of e-mails and chat messages addressed to the second user and it is difficult for the second user to read them, the first user forces the second user to send the message information MG. I can show and tell.
For example, even when the second user is working using the second user work terminal 120, the message display window 122 displaying the message in the center of the display unit 121 is opened.
As a result, it is possible to reliably make the second user aware of the message.

Next, an operation example of the communication system 100 will be described in more detail.
As shown in FIG. 2, in step S1, as a transmission operation determination step, in the first user work terminal 110, destination information specifying the second user work terminal 120 is selected, message information MG is input, The first user work terminal 110 determines whether or not a transmission operation has been performed.
More specifically, as shown in FIG. 3A, as an example, an add-on program is installed in the browser application software in advance, so that the browser 112 of the display unit 111 of the first user work terminal 110 displays An icon 113 of the contact system 100 is displayed.

When the first user operates the icon 113 with the cursor on the browser 112 of the first user work terminal 110, the destination list 114 is displayed as an example.
The destination information displayed in the destination list 114 is registered in advance.
Also, the partner information is, for example, a set of information specifying a user work terminal, which is a terminal for the user to work by MAC address (Media Access Control address), and user name information.
Further, the contact information displayed in the contact list 114 may include face mark (face icon) data, nickname, e-mail address information, and telephone number information.

Then, for example, assume that the first user selects the second user, Ichiro Tanaka, as the destination.
Then, as shown in FIG. 3B, the browser 112 of the first user work terminal 110 opens a message input window 115 whose destination is the second user, Ichiro Tanaka.
Then, the first user enters, as an example of a message, "Mr. Tanaka, please send me a document!" in the message input field 115a and operates the send button 115b.
In this way, if it is determined that the destination information has been selected, the message information MG has been input, and the transmission operation has been performed, the process proceeds to step S2.
Note that the input of the message is not limited to the input by operating the keyboard, and may be input by voice using a microphone.
The input format in the message input field 115a may be a plain text format or a rich text format in which color, underline, bold, etc. can be freely set.

In step S2, as a transmission step, first user work terminal 110 transmits destination information and message information MG to server .
Further, in step S3, as a transmission step, server 130 transmits message information MG to second user work terminal 120 based on the destination information and message information MG received from first user work terminal 110. FIG.
In step S4, for example, as a second user work terminal activation state determination step, the server 130 determines whether the second user work terminal 120 has been activated and is in an on state (active state) or has not been activated and is in an off state. judges.

For example, in step S3, the second user work terminal 120 displays the message information MG transmitted to the second user work terminal 120 by the server 130 in a message display window 122, which will be described later. By configuring the information to be sent back to the server 130, the server 130 can determine whether the second user work terminal 120 is on or off.
If it is determined that the second user work terminal 120 is on, the process proceeds to step S5, and if it is determined to be off, the process proceeds to step S6.

In step S5, as a display step, the second user work terminal 120 opens a message display window 122 in the center of the display section 121 of the second user work terminal 120, as shown in FIG. 4A.
Further, the second user work terminal 120 displays the message information MG received from the server 130 on the message display window 122 .
Specifically, the message display window 122 displays name information of the first user, Emi Suzuki, as the sender information, and information to the effect that "Mr. Tanaka, please send me the materials!" as an example of the message. there is
When another window is open on the display unit 121 of the second user work terminal 120, the message display window 122 is displayed in the foreground (topmost) and in the center.

Accordingly, as described above, when the first user designates the second user on the first user work terminal 110 and performs a message transmission operation, the message information MG is displayed in the center of the display unit 121 of the second user work terminal 120. The displayed message display window 122 is opened.
As a result, even if the second user has a lot of e-mails and chat messages addressed to the second user and it is difficult for the second user to read them, the first user forces the second user to send the message information MG. I can show and tell.
As an example, it is assumed that the add-on program of the emergency/express contact system 100 is pre-installed in the browser application software of the second user work terminal 120 as well as the first user work terminal 110 .

In step S6, as a second transmission step, the server 130 transmits the message information MG to the pre-registered second user smartphone terminal 140 as the second user mobile phone terminal, or transmits voice data indicating that there is a message. Make a call.
Note that the server 130 generates voice data indicating that there is a message based on the source information and the destination information.
In step S7, as shown in FIG. 4B, as a second display step, the second user smartphone terminal 140 displays message information MG received from the server 130 as sender information of the first user Emi Suzuki. As an example of name information and a message, information to the effect that "Mr. Tanaka, please send me a document!"
Alternatively, when the second user, Ichiro Tanaka, performs an incoming call operation, voice data indicating that there is a message is output.

As a result, when the second user work terminal 120 is not activated, that is, in a power-off state, the message information MG is transmitted to the second user mobile phone terminal, or voice data indicating that there is a message is sent to the second user mobile phone terminal. is called.
As a result, even if the second user is not using the second user work terminal 120, the first user can use the second user mobile phone terminal to send a message to the second user, or send a message to the second user. I can tell you that there is

Furthermore, in this embodiment, as shown in FIG. 4A, when the second user work terminal 120 opens the message display window 122 in the center of the display unit 121, the speaker is used to output a message reception sound. is configured to
As a result, when the second user work terminal 120 opens the message display window 122, a message reception sound is output.
As a result, even when the second user does not look at the display unit 121 of the second user work terminal 120 but looks in another direction, the message is sent to the second user by hearing the message receiving sound. You can let them know you received it.

In addition, in order to call attention of the second user, when the message display window 122 is opened by the second user work terminal 120, the brightness/brightness of the message display window 122 may be configured to continue to flicker. good.
As a result, even when the second user is doing other work, the second user will pay attention to the message display window 122 .
As a result, it is possible to more reliably make the second user aware that the message has been received.

Further, in this embodiment, as shown in FIG. 4A, when the message display window 122 is displayed on the display unit 121 of the second user work terminal 120, the message display window 122 displays at least read messages as an example. A button 122a or a reply button 122c is provided.
Further, the second user work terminal 120 determines whether or not the read button 122a or the reply button 122c provided in the message display window 122 has been operated.
When it is determined that there is no operation, the second user work terminal 120 restricts without permitting operations other than the message display window 122 and switching operations to other windows.
On the other hand, the second user work terminal 120 is configured to permit operations other than the message display window 122 when it is determined that there is an operation.

As a result, switching to other windows and operations on other windows are restricted until there is some operation in the message display window 122, making it difficult for the second user to continue ignoring the message in the message display window 122. .
As a result, the first user can have the second user do something about the message.

Further, in this embodiment, as shown in FIG. 5A, the message display window 122 is provided with not only the above-described read button 122a and reply button 122c, but also a message input field 122b and an attachment button 122d. It is
When the attach button 122d is operated, an attached file can be freely selected.
As an example, the second user, Ichiro Tanaka, enters “Thank you for waiting! When selected, this attached file name information FL is displayed in the message display window 122 .

Then, when the second user, Ichiro Tanaka, operates the reply button 122c, the second user work terminal 120 transmits the reply destination information, the message information MG and the attached file to the server .
Then, the server 130 transmits the message information MG to the first user work terminal 110 based on the message information MG received from the second user work terminal 120 .
Subsequently, as shown in FIG. 5B, the first user work terminal 110 opens a message display window 116 in the center of the display unit 111 of the first user work terminal 110.
The message information MG received from the server 130 is displayed on the message display window 116 .

As a result, when the second user performs a message transmission operation on the message display window 122 of the second user work terminal 120, the message display window 116 displaying the message in the center of the display unit 111 of the first user work terminal 110 is opened. .
As a result, the first user can reliably confirm the message from the second user.
Note that the message display window 116 of the first user work terminal 110, like the message display window 122 of the second user work terminal 120, has a read button 116a, a message input field 116b, a reply button 116c, and an attachment button 116d. is provided.

Further, in this embodiment, in the second user work terminal 120, destination information specifying the first user work terminal 110 is selected as a reply destination, message information MG is input, an attached file is designated, and a transmission operation is performed. is performed, the server 130 transmits the message information MG and the attached file to the first user work terminal 110 based on the destination information, the message information MG and the attached file received from the second user work terminal 120 do.
Then, as shown in FIG. 5B, the first user work terminal 110 opens the message display window 116 in the center of the display unit 111 of the first user work terminal 110 and displays the message information MG received from the server 130. and attached file name information FL on the message display window 116 .

As a result, not only the message information MG but also the attached file can be freely sent, and the attached file name information FL is displayed in the message display window 116 .
As a result, the first user can reliably confirm that the attached file has been received.
For example, when the attached file name information FL in the message display window 116 is double-clicked, the attached file is opened so that the first user can confirm the contents of the attached file.

Although the message display windows 116 and 122 of the second user work terminal 120 and the first user work terminal 110 on the receiving side have been described, the attachment button on the message input window 115 of the first user work terminal 110 on the sending side has been explained. 115c may of course be provided.
The message display window 116 of the first user work terminal 110 shown in FIG. 5B has a read button 116a, like the message display window 122 of the second user work terminal 120 shown in FIG. 4A. Alternatively, as long as the reply button 116c is not operated, the operation of other windows or the switching operation to other windows may of course be restricted.

Furthermore, as shown in FIG. 6, the communication system 100 of this embodiment further includes a system server 150 capable of communicating with a first user work terminal 110 and a second user work terminal 120 as examples of user work terminals. I have.
Examples of the system server 150 include an in-house sales system, an in-house workflow system, a bot system, and other system servers 150 .

Then, the system server 150 determines whether or not a predetermined condition is satisfied, and when the predetermined condition is satisfied, the destination information is the destination information based on the destination information and the message information MG set in advance. The message information MG is transmitted to the first user work terminal 110 and the second user work terminal 120 .
Then, the first user work terminal 110 and the second user work terminal 120 display the message display windows 116 and 122 in the centers of the display units 111 and 121 of the first user work terminal 110 and the second user work terminal 120. open.
Further, the first user work terminal 110 and the second user work terminal 120 are configured to display the message information MG received from the system server 150 on message display windows 116 and 122 .

As a result, when a predetermined condition set in advance is satisfied, the set message information MG is transmitted from the system server 150 to the user work terminals (110, 120) set in advance.
As a result, even if there are many e-mails and chat messages addressed to the user and it is difficult for the user to read them, the administrator can force each user to view the message information MG in the message display windows 116 and 122. can be shown and communicated.

For example, at a predetermined time, the in-house sales system server 150, which is an example of the system server 150, can forcibly show the message information MJ of today's schedule information to the person in charge who is each user. .
In addition, the in-house workflow system server 150, which is an example of the system server 150, compulsorily sends message information MG to the person in charge of the circulation route to the effect that documents such as application forms and approval forms have been circulated when the circulation order is reached. can be shown and communicated.
Further, the bot system server 150, which is an example of the system server 150, can forcibly show and convey the message information MJ to each user to evacuate or confirm safety when a disaster such as an earthquake occurs. .

As an example, the other party information is a set of information specifying the user work terminal (110, 120) by MAC address (Media Access Control address) and user name information. The user work terminal (110, 120) may be specified as the destination information by authenticating the user's face photographed using the camera of the terminal (110, 120).
For example, user's photograph data is registered in the server 130 in advance.
Also, the MAC addresses of a plurality of user work terminals (110, 120) are registered.
Then, for example, when the second user, Ichiro Tanaka, is using a pre-registered user work terminal (110, 120), the server 130 authenticates the photographed data taken by the camera as Ichiro Tanaka.
When Emi Suzuki, the first user, selects Ichiro Tanaka in the destination list 114 of the first user work terminal 110 and performs a message transmission operation, the server 130 authenticates Ichiro Tanaka as the user. It may be configured to transmit the message information MG to the terminals (110, 120).

As a result, even when the user work terminal (110, 120) is shared, the message is displayed in the center of the display section (111, 121) of the user work terminal used by the desired partner. Windows 116, 122 are opened.
As a result, it is possible to forcibly show and convey the message to the desired party in a limited express manner.
Furthermore, even if the desired partner changes the user work terminal (110, 120), the face of the desired partner is authenticated.
As a result, it is possible to forcibly show and convey the message to the desired party.

Also, in the present embodiment, only the message information MJ to be conveyed to the other party is displayed, but it is of course possible to display the history of exchanges.
For example, a history display button may be provided in the message display windows 116 and 122 to switch whether or not to display the exchanges up to that point.
Furthermore, in this embodiment, only one second user work terminal 120 has been described as the other party. good.

The communication system 100, which is an embodiment of the present invention thus obtained, includes a first user work terminal 110 and a second user work terminal 120, which are examples of a plurality of user work terminals, and a server 130. In the first user work terminal 110, when the destination information specifying the second user work terminal 120 is selected, the message information MG is input, and a transmission operation is performed, the first user work terminal 110 transmits the destination information and message information MG to the server 130, and the server 130, based on the destination information and message information MG received from the first user work terminal 110, sends the second user work terminal 120 and the second user work terminal 120 opens the message display window 122 in the center of the display unit 121 of the second user work terminal 120 to display the message information MG received from the server 130 in the message display window. 122 allows the first user to communicate with the second user even if the second user has too many e-mails or chat messages for the second user to read. You can forcibly show and convey the message.

Further, when server 130 transmits message information MG to second user work terminal 120 based on the destination information and message information MG received from first user work terminal 110, second user work terminal 120 is activated and active, it is displayed on the message display window 122 and information to that effect is returned to the server 130, and the server 130 sends the message information MG to the second user work terminal 120. When the message information MG is sent, it is determined whether or not there is a reply to the effect that the information has been displayed, and if it is determined that there is no reply, the message information MG is transmitted to the second user smartphone terminal 140 as a pre-registered second user mobile phone terminal. Alternatively, even if the second user is not using the second user work terminal 120, the first user can send voice data indicating that there is a message by calling the second user. can use the second user's mobile phone terminal to send a message or to tell that there is a message.

In addition, when the second user work terminal 120 opens the message display window 122 in the center of the display unit 121, the second user can use the second user work terminal 120 by outputting the message reception sound using the speaker. Even if the second user does not look at the display unit 121 of the terminal 120 but looks in another direction, the second user can be made aware that the message has been received by hearing the message reception sound.

Furthermore, when the message display window 122 is displayed on the display unit 121 of the second user work terminal 120, the second user work terminal 120 clicks the read button 122a or the reply button 122c provided in the message display window 122. When it is determined that there is no operation, the operation other than the message display window 122 and the switching operation to other windows are restricted without being permitted. The permitting configuration allows the first user to force the second user to do something about the message.

Also, when the message information MG is input in the input field 122b of the message display window 122 on the second user work terminal 120 and the transmission operation is performed, the server 130 receives the message received from the second user work terminal 120. Based on the information MG, the message information MG is transmitted to the first user work terminal 110, and the first user work terminal 110 opens the message display window 116 in the center of the display section 111 of the first user work terminal 110. Since the message information MG received from the server 130 is displayed on the message display window 116, the first user can reliably confirm the message from the second user.

Further, in the first user work terminal 110, when destination information specifying the second user work terminal 120 is selected, message information MG is input, an attached file is designated, and a transmission operation is performed, the server 130 transmits the message information MG and the attached file to the second user work terminal 120 based on the destination information, the message information MG and the attached file received from the first user work terminal 110, and Terminal 120 opens message display window 122 in the center of display unit 121 of second user work terminal 120 and displays message information MG and attached file name information FL received from server 130 in message display window 122. Thus, the second user can reliably confirm that the attached file has been received.

The system server 150 is further provided with a system server 150 that can freely communicate with the user work terminals (110, 120). , based on preset destination information and message information MG, the message information MG is transmitted to the user work terminal, which is the destination information, and the user work terminal (110, 120) sends the user work terminal (110 , 120), the message information MG received from the system server 150 is displayed in the message display windows 116, 122 in the center of the display units (111, 121) of the system. Even if there are many e-mails and chat messages addressed to the user and it is difficult for the user to read them, the administrator can force each user to see the message information MJ.

Further, the program of the contact system 100 according to the embodiment of the present invention selects the destination information specifying the second user work terminal 120, inputs the message information MG, and transmits the information at the first user work terminal 110. a transmission operation determination step S1 for determining whether or not an operation has been performed; and when the transmission operation has been performed, the first user work terminal 110 transmits destination information and message information MG to the server 130, Transmission steps S2 and S3 in which server 130 transmits message information MG to second user work terminal 120 based on the destination information and message information MG received from first user work terminal 110; a display step S5 in which the terminal 120 opens a message display window 122 in the center of the display unit 121 of the second user work terminal 120 and displays the message information MG received from the server 130 in the message display window 122. This allows the first user to force the second user to view the messages even if the second user has too many e-mails or chat messages to read. The effect is enormous, such as being able to convey

100... (Emergency/express) contact system 110... First user work terminal (user work terminal)
111... Display section 112... Browser 113... Icon 114... Other party list 115... Message input window 115a... Input field 115b... Send Button 115c... Attach button 116... Message display window 116a... Read button 116b... Input field 116c... Reply button 116d... Attach button 120... Second user work terminal ( user work terminal)
121 Display section 122 (of second user work terminal) Message display window 122a Read button 122b Input field 122c Reply button 122d Attach button 130・ Server 140 ・・・ Second user smartphone terminal (second user mobile phone terminal)
141: display unit (of second user smartphone terminal) 150: system server MG: message information FL: attached file name information

Claims (8)

A communication system comprising a plurality of user work terminals and a server, wherein messages are transmitted and received between the user work terminals via the server,
In the first user work terminal, when destination information specifying the second user work terminal is selected, message information is input, and a transmission operation is performed, the first user work terminal is connected to the server. send contact information and message information to
said server transmitting message information to a second user work terminal based on the destination information and message information received from said first user work terminal;
The communication system, wherein the second user work terminal opens a message display window in the center of the display unit of the second user work terminal and displays message information received from the server in the message display window. . When the server transmits the message information to the second user work terminal based on the destination information and the message information received from the first user work terminal, the second user work terminal is activated and active. is displayed in the message display window and information to that effect is returned to the server,
When the server transmits the message information to the second user work terminal, it determines whether or not there is a reply of the information indicating that the message has been displayed. 2. A communication system according to claim 1, characterized in that it is configured to transmit message information to or call out voice data indicating that there is a message. 3. The communication according to claim 1 or claim 2, wherein the second user work terminal outputs a message reception tone using a speaker when the message display window is opened in the center of the display unit. system. When the message display window is displayed on the display unit of the second user work terminal, the second user work terminal determines whether or not the read button or the reply button provided on the message display window has been operated. , when it is determined that there is no operation, operations other than the message display window and switching operations to other windows are restricted without being permitted, and when it is determined that there is an operation, operations other than the message display window are permitted. 4. The communication system according to any one of claims 1 to 3, characterized by: When message information is entered in the input field of the message display window of the second user work terminal and a transmission operation is performed, the server, based on the message information received from the second user work terminal, Send message information to the first user work terminal,
3. The first user work terminal is configured to open a message display window in the center of the display unit of the first user work terminal and display the message information received from the server in the message display window. A communication system according to any one of claims 1 to 4. In the first user work terminal, when destination information specifying the second user work terminal is selected, message information is input, an attached file is specified, and a transmission operation is performed, the server transmitting the message information and the attached file to the second user's work terminal based on the destination information, the message information and the attached file received from the first user's work terminal;
wherein the second user work terminal opens a message display window in the center of the display unit of the second user work terminal and displays message information and attached file name information received from the server in the message display window; A communication system according to any one of claims 1 to 5. further comprising a system server communicable with the user work terminal,
The system server judges whether or not a predetermined condition is satisfied, and if the predetermined condition is satisfied, based on the preset destination information and message information, the user work information, which is the destination information. Send message information to the terminal,
1. The user work terminal is configured to open a message display window in the center of the display unit of the user work terminal and display message information received from the system server in the message display window. 7. A communication system according to any one of claims 6. A communication system program comprising a plurality of user work terminals and a server, wherein messages are transmitted and received between the user work terminals via the server,
a transmission operation determination step of determining whether or not destination information specifying the second user work terminal is selected, message information is input, and a transmission operation is performed in the first user work terminal;
When the transmission operation is performed, the first user work terminal transmits the destination information and message information to the server, and the server responds to the destination information and message information received from the first user work terminal. a transmitting step of transmitting the message information to the second user work terminal based on
and a display step of opening a message display window in the center of the display unit of the second user work terminal and displaying message information received from the server in the message display window. A communication system program characterized.

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