JP2023066159A - Online system, program, and storage medium - Google Patents

Abstract

To provide an online system capable of preventing a conflict from occurring in a contract.SOLUTION: Terminals 3A and 3B can communicate with each other while browsing the same contract document and approval-requiring items. These terminals generate approval information indicating approval of a contractor about each approval-requiring item on the basis of the contractor's operation, and transmit the approval information and communication history information to a server 2. The server 2 associates the approval information and the communication history information with the contract document information, and stores the information so as to enable browsing by the terminals 3A and 3B.SELECTED DRAWING: Figure 1

Description

The present invention relates to, for example, an online system, a program, and a storage medium, and in particular, an online contract system that enables a plurality of contractors to make contracts online, a program that makes a computer function as the online contract system, and stores this program. Regarding storage media.

Due to recent progress in infectious disease countermeasures and communication environments, various operations that were conventionally performed face-to-face are now being performed online.

With the development of tamper-proof technology for electronic signatures, time stamps, and the like, the shift to online operations is spreading to various types of contract operations, and various online contract systems are being developed.

For example, Patent Literature 1 presents a technical idea related to an online contract system that can safely implement online contract procedures by correctly verifying the electronic signature of the contractor on the same contract information. disclosed.

Japanese Patent Application Laid-Open No. 2002-259849

By the way, in various types of contract work, there has not been a sufficient explanation of the contract details after the conclusion of the contract. There may be a dispute between the contractors, such as if they did not. Also, when such a dispute arose, whether there was (or was) a sufficient explanation of the contract content during the process of concluding the contract, and whether there was a clear agreement between the contractors on the matters explained. It is difficult to verify ex post facto whether or not Such problems are occurring not only in the conventional face-to-face contract business, but also in recent online contract business.

On the other hand, in the case of contracts in which the government or ministries are involved, depending on the type and situation of the contract, if it is routine, or if there are circumstances where it is necessary to receive orders even if profits are disregarded. However, there are few detailed explanations, and the reality is that there are some things that you have no choice but to agree with.

In any case, in the current Japanese industry, regardless of whether it is face-to-face contract work or online contract work, if a dispute occurs between contractors as described above, it will be resolved systematically. there is nothing to be done.

The present invention has been made in view of the above-mentioned problems, and its purpose is to form a stronger consensus than by stamping a seal in a paper contract. In addition to supporting the clear agreement between contractors on the explained matters, and verifying whether the contract procedures were duly conducted after the conclusion of the contract and provide a platform for systematically resolving disputes arising from the act of contracting, and an online system that can prevent the occurrence of disputes that may arise through this. and a storage medium for storing this program.

In order to solve the above problems, the present inventor first clarified that a face-to-face confirmation of the contract contents can be carried out carefully one by one with peace of mind, and that each contract clause to be confirmed corresponds to the contract. We discovered and invented the necessity of a foundation that allows us to do so, and a foundation that makes it possible to "visualize the voice" of conversations during face-to-face contracts. Then, as one aspect of ``visualizing speech'', we proposed to leave a history of conversations, develop the content into text, and reflect it in the contract text. Based on such an idea, it was also considered that, as an effect of the present invention, it is possible to greatly reduce the labor, cost, and time required for postal procedures by utilizing the electronic postal function.

Therefore, in order to solve the above problems, the online system according to the first aspect of the present invention is an online system that enables a plurality of contractors to make a contract online, and includes one or more contract clauses. a server for storing contract document information relating to contract documents and approval required item information indicating items requiring approval for said contract clause; wherein the plurality of terminals generate communication history information generated by communicating with each other while the same contract document information and approval item information are viewed, and the contract document information and the approval item information are generated generating approval information indicating approval by the contractor for the information and transmitting the approval information and the communication history information to the server, the server transmitting the approval information and the communication history information, the contract document information and It is characterized by comprising consensus building means capable of linking the information with the approval required item information and storing it in a state in which it can be browsed by a plurality of the terminal devices.

As used herein, "approval" means agreement in the legal sense. Also, "approval information indicating approval by the contractor" means that it is at least outwardly recognized that an agreement has been formed based on the intentions of both parties. In addition, "consensus building means" means the approval information and communication history information, the contract document information and the It means that the information is stored in a state in which it can be browsed by a plurality of the terminal devices in association with the approval required item information.

Therefore, if each approval information is saved for all the relevant contract document information in the relevant contract document, it means that the probability that the legal contract is genuinely concluded is secured.

According to the online system according to one aspect of the present invention, all the contractors involved in the contract can exchange information about the contents of the contract while viewing the contract documents online at the same time. By giving approval for each item requiring approval based on the items requiring approval linked to each clause of the contract, it is possible to ensure that sufficient explanations and clear agreements are made between contractors. In addition, contract document information, approval item information, approval information, and communication history information are stored in the server and can be viewed on a terminal, so that it is easy to verify that the contract procedure has been properly performed after the contract is concluded. can do. And by these, it is possible to prevent the occurrence of disputes arising in the contract. In addition, "contract documents" are documents that describe matters to be explained at the time of contract, explanations of important matters and approval matters, and are documents that include various documents such as real estate contract documents, sales contract documents, employment contract documents, etc. However, contract documents can also include data that can be used as evidence such as photographs, videos, audio, etc. such as broken glass, or documents that describe or contain such data or refer to such data.

As an online system according to a second aspect of the present invention, in the first aspect, at least one of the plurality of terminals includes the approval information, the electronic signature of the contractor who performed the approval, and and a time stamp indicating the time when the approval was made are sent to the server, and the server takes measures to prevent tampering with the received approval information, the electronic signature, and the time stamp, and then the contract is signed. It may be stored in association with the document information.

In the second aspect, the time stamp is not limited to indicating the time of approval, and is linked to any information or data, such as information indicating the time of opening. may be

In the second aspect described above, the time stamp may be a record that guarantees the impossibility of falsification of the contract or an error between the parties, and/or indicates that the contract has been falsified.

As an online system according to a third aspect of the present invention, in the second aspect, the time stamp is, in a series of procedures from the start of the contract to the end, start information at the time of contract start or service start, contract Conversation between contracting parties up to approval or conversation information related to dialogue, text information exchanged between contracting parties up to contract approval, contract document opening information related to contract document opening, contract information, required Attached to at least one or more of the approval required item completion information related to the completion of viewing up to the final page of the approval item information, and termination information related to the termination of the contract or service, It may be transmitted to the server and stored in association with the procedure information. In this case, in addition to the time stamp, known means for personal authentication (multi-factor authentication, fingerprint authentication, face authentication, biometric authentication, other known authentication methods (presentation of identification card, etc.) or alternatives to these can be used. Personal identification means may also be adopted.

As a result, the stamp as an inseparable time is combined as a strong collateral that cannot deny the identity between the parties, and for example, personal authentication (multi-element authentication, fingerprint authentication, face authentication, biometric authentication, and other known authentication methods ( If you adopt known means such as the presentation of an identification card or other means of identity verification that can be substituted for these, it will be possible to prove that the contract was made by the genuine contractor, and it will be possible for a third party to It can prevent spoofing and ensure the falsification prevention and authenticity of the contract.

As an online system according to a fourth aspect of the present invention, in any one of the first to third aspects, a first terminal, which is at least one of the plurality of terminals, is operated by a contractor to It has a refusal function for refusing contract negotiations, and when the contractor operates the refusal function, the function for generating the approval information is stopped and the refusal information is generated and transmitted to the server, and the server When the refusal information is received, continuation intention confirmation information is generated and transmitted to the plurality of terminals other than the first terminal, and the continuation intention confirmation information is received by the terminals other than the first terminal. The plurality of terminals generates continuation intention information indicating an intention to continue contract negotiations based on the operation of the contractor and transmits the continuation intention information to the server, and the server transmits the continuation intention confirmation information to the first terminal. When the continuation intention information is received from the plurality of terminals other than the terminal, the contract document information and the The approval information may be received as well as the approval required item information can be browsed.

This makes it possible for the contractor to decline the contract negotiations in the middle of the contract negotiations, and with the approval of the contractors other than the withdrawn contractors, the contract negotiations can be continued by the contractors other than the declined contractors. and can conclude a contract.

As an online system according to a fifth aspect of the present invention, in any one of the first to fourth aspects, the contract document information and the approval required item information are sent from at least one of the plurality of terminals to the It may be uploaded to a server.

As a result, it is possible to easily upload the contract documents and display the contract documents between the contractors, thereby enhancing the convenience.

As an online system according to a sixth aspect of the present invention, in any one of the first to fifth aspects, the explanation at the time of the online contract using at least one of the plurality of terminals includes characters , voice, image, or moving image.

As a result, under an environment comparable to the face-to-face format, the contract can be concluded while the contractors are communicating with each other.

As an online system according to a seventh aspect of the present invention, in the sixth aspect, when voice is included in the communication, the voice is converted into characters by at least one of the plurality of terminals or the server. The character may be converted and displayed on at least one of the plurality of terminals, and the character may be stored in the server as communication history information together with the voice.

According to the online contract system according to one aspect of the present invention, the voice is automatically and simultaneously interpreted, uttered as an interpreted voice from the terminal device, and saved in the server as communication history information together with the voice. good too. In addition to or as an alternative to this, the voices automatically and simultaneously interpreted may be transcribed and stored as character information.

According to the online contract system according to one aspect of the present invention, the characters are automatically translated and displayed as translated characters on the terminal device, and the characters and/or the translated characters along with the voice and the interpreted voice are communication history information. may be stored in the server as a feature.

The communication history information may be saved in any format.

As a result, when voice is used for information exchange in a contract, the text corresponding to this voice can also be saved, making it easier to look back and check the contents of information exchange and explanations, and after the conclusion of the contract It is possible to more easily verify that the contract procedure was duly performed.

As an online system according to an eighth aspect of the present invention, in any one of the first to seventh aspects, the server provides the contract document information and The approval required item information may be transmitted by an electronic mail function.

In order to solve the above problems, a program according to a ninth aspect of the present invention is a computer related to an online system that enables a plurality of contractors to make a contract online, including one or more contract clauses Means for generating contract document information indicating contract documents and approval required item information indicating approval required items for contract clauses of the contract documents, and means for sharing the generated contract document information and approval required item information with other computers means for generating, based on the operation of the contractor, approval information indicating the contractor's approval for each of the approval-required item information; means for sharing the generated approval information with other computers; It is characterized by functioning as means for linking the communication history information indicating the communication history and the approval information with the contract document information and storing it in a state that can be browsed by another computer.

According to the tenth aspect of the present invention, there is provided a program according to the ninth aspect, wherein the computer generates an electronic signature of the contractor who performed the approval and a time stamp indicating the time when the approval was performed; It may further function as means for linking to the contract document information and sharing it with other computers after taking measures to prevent falsification.

As a program according to an eleventh aspect of the present invention, in the tenth aspect, the time stamp is, in a series of procedures from the start of the contract to the end, start information at the time of contract start or service start, contract approval Conversation between the parties to the contract or conversation information related to the dialogue up to, text information exchanged between the parties to the contract up to contract approval, contract document opening information related to contract document opening, contract information, approval required Attached to at least one or more of information on completion of approval required items related to completion of viewing up to the last page of item information, termination information related to termination of contract or termination of service, It may be transmitted to a server and stored in association with the procedure information.

As a program according to a twelfth aspect of the present invention, in any one of the ninth to eleventh aspects, the communication history information may include at least one of text, voice, image, and moving image.

As a program according to a thirteenth aspect of the present invention, in the twelfth aspect, when the communication history information includes voice, the computer comprises means for converting the voice into characters, and the character is communicated with the voice. It may further function as means for storing history information in a state in which it can be browsed by another computer.

A fourteenth aspect of the present invention may be implemented as a computer-readable storage medium storing the program according to any one of the ninth to thirteenth aspects.

In order to solve the above problems, an online system according to a fifteenth aspect of the present invention is a system that enables a plurality of parties to form an agreement on items requiring approval online, wherein one or more a server for storing document information related to documents including approval items and approval item information indicating said approval items; wherein the plurality of terminals generate communication history information generated by communicating with each other while viewing the same document information and approval item information, and approve the document information and the approval item information by the parties concerned. and transmits the approval information and the communication history information to the server, and the server associates the approval information and the communication history information with the document information and the approval required item information and a consensus building means capable of storing the information in a state in which it can be browsed by a plurality of said terminals.

In addition to so-called contracts, interactive questions and surveys such as online questionnaires, online briefings, online seminars, online mail, online conferences, online sales, online telephone calls, online chats, or any combination thereof , and so-called non-contractual forms including promises and answers that require at least one of approval, consent, and agreement associated therewith may be processed in this system.

As an online system according to a sixteenth aspect of the present invention, in any one of the first aspect to the eighth aspect and the fifteenth aspect, means for displaying a symbol mark related to the approval; means for adding donation incentive points leading to donations to organizations including environmental protection organizations in conjunction with or in association with the donation.

According to the online contract system according to one aspect of the present invention, at the time of contract, the saved approval information, communication history information, etc. can be searched by voice or text, and the search results can be text, images, videos, or It may be characterized by being displayed and/or pronounced by voice or the like.

According to the online contract system according to one aspect of the present invention, contract information accumulated in the past is referred to at the time of contract, thereby judging errors or negligence in contract items, omission of contract information, etc., and giving advice or advice. It may be characterized by the provision of error prevention measures such as warnings, corrections/supplements/modifications, and the like.

According to the online contract system according to one aspect of the present invention, the degree of understanding of the information on items requiring approval on the side receiving the explanation from the movement of the eyes and facial expressions of the parties to the contract, and the explanation so that the side giving the explanation can understand. Machine learning is done, etc., and the result is compared with the determined value, and when the determined value is not satisfied, the receiving side does not understand, It may also be characterized in that it is determined that the user has not been able to explain clearly, and that the user is assisted by voice and/or display.

According to the present invention configured as described above, the content of the contract is sufficiently explained in the process of concluding a contract, and a clear agreement is reached between contractors on the explained matters. It is possible to verify whether or not the contract procedure has been duly performed after the conclusion of the contract, and to prevent disputes from occurring at the time of the contract. In addition, since it becomes easier to utilize the electronic mail function, it is possible to greatly reduce the labor, cost, and time required for postal procedures.

1 is a schematic diagram showing the configuration of an online contract system according to an embodiment of the present invention; FIG. 2 is a functional block diagram of a server used in the online contract system of FIG. 1; FIG. 2 is a functional block diagram of a terminal used in the online contract system of FIG. 1; FIG. FIG. 10 is a diagram showing an input screen for contractor information displayed on the terminal; It is an upload screen of the contract document displayed on the terminal. It is a screen showing a contract partner's Web conference screen and a list of document data necessary for a contract displayed on a terminal. It is a screen showing a contract partner's web conference screen, contract documents, and items requiring approval displayed on the terminal. 10 is a screen showing that a contract has been concluded displayed on a terminal. It is a screen which shows a contract partner's web conference screen and character communication displayed on a terminal.

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

In the embodiments described below, a case where the online contract system 1 is used for a real estate lease contract will be described as an example. FIG. 1 is a schematic diagram showing the hardware configuration of an online contract system 1 according to an embodiment of the present invention. As shown in FIG. 1, the online contract system 1 according to the present embodiment includes a server 2 and a first terminal 3A used by a person who explains the contents of a contract, i. , a second terminal 3B used by a contractor who becomes a lessee of real estate, and an Internet line 4 connecting these components.

In addition, the online contract system according to one embodiment of the present invention includes not only real estate lease contracts, but also real estate sales contracts, employment contracts, money loan contracts, goods lease contracts, goods sales contracts, outsourcing contracts, non-disclosure agreements, It can be used for various contract work such as stock transfer contract, inheritance division contract, various gift contract, various rights transfer contract, company merger contract, etc. Furthermore, it is not only a contract but also a two-way exchange of information. It can also be suitably used for various online questionnaires, online briefings, and the like. Further, in this embodiment, an online contract between two parties will be described as an example, but the embodiment of the present invention is not limited to this, and the online contract system 1 according to one embodiment of the present invention can Contracts made between the above can also be suitably used.

The server 2 exchanges various information used for the contract with the first terminal 3A and the second terminal 3B, stores this information, and authenticates the party (contractor) who makes the contract. Manages the online contract site, which is the contract platform. The server 2 includes a CPU (Central Processing Unit) that controls the entire server 2, a ROM (Read-only Memory) that stores control programs and the like that run on the CPU, and a RAM ( Random Access Memory (none of which is shown).

FIG. 2 is a functional block diagram for explaining the functional configuration of the server 2 used in the online contract system 1 of FIG. As shown in FIG. 2, the server 2 has a control program stored in the ROM, which is loaded into the RAM by the CPU and executed as a transmission/reception unit 21, a storage unit 22, an authentication information generation unit 23, and an authentication unit 24. can function.

The transmitter/receiver 21 can function as an interface for exchanging information with the first terminal 3A and the second terminal 3B.

The storage unit 22 can store various types of information received from the first terminal 3A and the second terminal 3B in storage means (not shown). The stored information also includes the contractor's identity information. In addition, in the storage unit 22, data of each page constituting an online contract site for a contractor to make an online contract is stored, and can be accessed by the first terminal device 3A and the second terminal device 3B. ing.

The authentication information generation unit 23 can generate authentication information for confirming whether or not a person who wishes to participate in an online contract is a genuine contractor. Specifically, the authentication information generation unit 23 generates an authentication URL (Uniform Resource Locator) that can be accessed only for a certain period of time, and generates an e-mail or a short message containing the generated authentication URL in the text. can be done. These e-mails and short messages are sent by the transmission/reception unit 21 to the contractor's e-mail address and short message address included in the contractor information registered in the server 2 in advance by an arbitrary method. be able to.

For example, when the online contract system 1 is used for a real estate lease contract as in the present embodiment, the contractor information is sent to the server via the terminal 3A in advance by an employee in charge of the real estate who explains the details of the contract. 2 can be registered.

The authentication unit 24 can authenticate whether or not the contractor is a genuine contractor. Specifically, the authentication unit 24, regarding the contractor who will be the lessee, if the contractor who received the e-mail or short message accesses the authentication URL using a predetermined terminal device within the predetermined period , the terminal can be recognized as the contractor's terminal, and access to the online contract site by the terminal can be permitted.

In addition, for the contractor who explains the details of the contract, after performing user registration in advance and registering the ID and password in the storage unit 22, when performing contract work, the ID and password are sent to the server 2 through the terminal 3A. By transmitting it, the user is authenticated by the authentication unit 24 .

In the online contract system according to one embodiment of the present invention, when the above-described authentication unit 24 authenticates the contracting party, the authentication password is further transmitted to the terminals 3A and 3B after authentication by e-mail or short message. However, two-step authentication may be used to authenticate that the person is a genuine contractor when the authentication password is entered in a predetermined entry field on the online contract site.

The first terminal device 3A and the second terminal device 3B are terminals for the contractor to access the online contract site provided by the server 2 and make a contract. In the present embodiment, the first terminal 3A is a desktop personal computer (desktop PC) used by an employee of the real estate company who is the contractor, and the second terminal 3B is used by the lessee and It is a smartphone owned by a subscriber. However, in the embodiment of the present invention, the first terminal device 3A and the second terminal device 3B are not limited to these. And if it is a terminal that has a communication function using moving images, a display function of various data (display devices such as displays), and an information input function (input devices such as keyboards and touch panels, video shooting devices, voice recording devices, etc.) It can be used preferably. By making an online contract in a communication environment using text, voice, images, and moving images, the contract can be concluded while communicating with each other in an environment comparable to the face-to-face format.

Each of the first terminal device 3A and the second terminal device 3B has a CPU (Central Processing Unit) that controls the overall configuration of the device itself, and a ROM (Read-only Memory) that stores control programs and the like that operate on the CPU. and a RAM (Random Access Memory) for temporarily storing various data (none of which is shown).

FIG. 3 is a functional block diagram for explaining the functional configuration of terminals 3A and 3B used in the online contract system of FIG. As shown in FIG. 3, the first terminal device 3A and the second terminal device 3B have the control program stored in the ROM loaded into the RAM by the CPU and executed by the transmitting/receiving unit 311, the storage unit 312, and the display unit. A unit 313, an operation unit 314, a contract document information generation unit 315, an approval required item information generation unit 316, an approval information generation unit 317, a communication history information generation unit 319, an electronic signature generation unit 320, a time stamp generation unit 321, and text information generation. It can function as part 322 .

The transmitting/receiving unit 311 can function as an interface for transmitting/receiving information to/from the server 2 . Further, when the first terminal device 3A and the second terminal device 3B communicate via the server 2 using character communication, voice communication, image communication, and video communication, the transmitting/receiving unit 311 transmits character information, voice information, and so on. , image information and video information can be sent to the server 2 . The voice information can be generated by recording voice with microphones (not shown) provided in the first terminal 3A and the second terminal 3B. This audio information is generated in a timely manner when the first terminal 3A and the second terminal 3B are communicating via the server 2, and when stored in the server 2, MP3 (MPEG- 1 Audio Layer-3). In addition, moving image information can be generated by capturing moving images by imaging devices (not shown) provided in the first terminal 3A and the second terminal 3B. This moving image information is generated in a timely manner when the first terminal 3A and the second terminal 3B are communicating via the server 2, and is stored in the server 2 in MP4 (MPEG- 4 Part 14).

The storage unit 312 can store various types of information received from the server 2 in storage means (not shown). In addition, the storage unit 312 can store contract document information for a contractor to make an online contract and approval required item information indicating approval required items for contract clauses of the contract document information. The contract document information and the approval required item information can also be transmitted to the server 2 and stored in the storage unit 22 . In addition, the storage unit 312 can also store the identity verification information of the contractor received from the other first terminal 3A or second terminal 3B in the storage means.

The display unit 313 can display various information on display devices such as displays and touch panels provided in the first terminal device 3A and the second terminal device 3B. Audio information can be output as audio from a speaker unit (not shown).

The operation unit 314 receives input information via information input devices such as keyboards, touch panels, and mice provided in the first terminal device 3A and the second terminal device 3B. information processing instructions can be given to each component of .

When the contractor operates the information input device to create a contract document on the display device, the contract document information generation unit 315 makes the contract document information corresponding to the contract document available to the server 2 and other terminals. can be generated in the form The contract document information generation unit 315 is provided in both the first terminal device 3A and the second terminal device 3B in this embodiment. It may be provided in a certain first terminal 3A. The generated contract document information can be stored in the storage device of the device itself, and can also be transmitted to the server 2 by the transmitting/receiving section 311 and stored.

When the contractor operates the information input device to create an approval required item requiring approval for the contract terms of the contract document information, the approval required item information generation unit 316 generates the approval required item information corresponding to the approval required item. It can be generated in a format that can be used by the server 2 and other terminals. This approval required item information generation unit 316 is also provided in both the first terminal device 3A and the second terminal device 3B in this embodiment, but in the embodiment of the present invention, at least a contract document is presented for explanation. provided in the first terminal 3A, which is the side that performs the The generated approval required item information can be stored in the storage device of the device itself, and can also be transmitted to the server 2 by the transmitting/receiving section 311 and stored.

When the contractor clicks through the information input device on an approval button attached to each approval required item of the contract document displayed on the display device, the approval information generation unit 317 generates approval information for the approval required item in response to the operation. Approval information can be generated to indicate that approval has been made. The generated approval information can be stored in the storage device of the device itself, and can also be transmitted to the server 2 by the transmitting/receiving section 311 and stored.

The communication history information generation unit 319 generates a communication history indicating the history of communication performed between the first terminal device 3A (second terminal device 3B) and the second terminal device 3B (first terminal device 3A) via the server 2 and the server 2. Information can be generated. The generated communication history information can be stored in the storage device of the device itself, and can also be transmitted to the server 2 by the transmission unit 311 and stored.

The electronic signature generation unit 319 can generate the electronic signature of each contractor using the first terminal 3A and the second terminal 3B. The generated electronic signature is transmitted to the server 2 by the transmission unit 311 together with the aforementioned approval information, and stored. In addition, in the embodiment of the present invention, the electronic signature may include an advanced electronic signature by an external certification authority.

The time stamp generator 321 can generate a time stamp indicating the time when the approval button was clicked, that is, the time when each approval required item was approved. The generated time stamp can be transmitted from the transmission unit 311 to the server 2 and stored together with the aforementioned approval information and electronic signature.

In addition to the approval, the time stamp generation unit 321 is used at the start of the contract (at the start of the service), at the time of the contract (each time), at the time of opening the contract document and each approval required item, at the time of opening the contract document and each approval required item. It is subjected to a series of procedures from the start of the contract to the end of the contract (at the end of the service), and is transmitted from the transmission unit 311 to the server 2 and stored. good too.

In this embodiment, the first terminal device 3A and the second terminal device 3B have the timestamp generation function. It may be a mode having

The character information generator 322 can generate characters (transcription function) based on the voices recorded by the first terminal 3A and the second terminal 3B. The generated character information (character information) is stored in the storage device of the machine itself, displayed on the display unit, and can be transmitted to the server 2 by the transmission unit 311 and stored.

Next, operations/actions relating to an online contract by the online contract system 1 having the above configuration will be described with reference to the drawings.

FIG. 4 is a diagram showing a contractor information input screen displayed on the terminal 3A. This screen shows the page of the website where the first terminal 3A is displayed by accessing the server 2 via the first terminal 3A. When concluding a real estate lease contract, important matters must be explained by a real estate broker (real estate broker). Therefore, as shown in FIG. 4, on the contractor information input page, there are input columns for the company name (real estate contractor name), address, real estate contractor license number, real estate contractor name, and representative telephone number as contractor information. is displayed, along with an operation button for uploading image data of the front and back sides of the real estate broker's certificate that must be presented to the contractor who receives the explanation. The contractor operates the input device of the first terminal 3A to input information to various items, designates the image file of the real estate broker's certificate, and presses the "Send" button to send the information to the first terminal. Information on the real estate broker who is the contractor is transmitted from the machine 3A to the server 2. FIG.

Next, the real estate broker uploads to the server 2 various documents required for the real estate lease contract, such as a description of important matters. FIG. 5 shows a contract document upload screen displayed on the terminal 3A. After all the operations through the screen shown in FIG. 4 are completed, the screen shown in FIG. 5 is displayed on the display device of the first terminal 3A.

As shown in FIG. 5, on the display device of the first terminal 3A, a screen is displayed in which the contract documents can be uploaded by dragging and dropping the contract document file into a predetermined frame. Each time the real estate agent drags and drops a contract document into the frame, the name of the document and an icon that can be clicked to open the document are displayed. The contract document file can be uploaded not only by drag and drop but also by selective upload.

When the contract documents to be uploaded by the real estate agent have been specified, and all the contract document information including the necessary contract documents and confirmation items are displayed in the frame of Fig. 5, click the "Start online procedure" button. By pressing , the contract document information is uploaded to the server 2, and can be browsed through the screen of FIG. be done. By making it possible to upload the contract documents from the first terminal 3A in this way, the contract documents can be easily viewed among the contracting parties, and the convenience can be improved.

FIG. 6 is a screen showing a list of moving images of contract partners displayed on the terminals 3A and 3B and document data required for the contract. When the above-described online procedure start button is pressed, the screen shown in FIG. 6 is displayed on the first terminal 3A and the second terminal 3B logged in to the website. On this screen, the contractor, who is the communication partner, is displayed online, and a so-called web conference is held. In addition to this web conference screen, a display column for a list of contract documents uploaded by the real estate broker is provided.

When logging into this system, each contractor must go through an authentication procedure. This authentication procedure can be performed using a known authentication method such as fingerprint authentication, face authentication, or biometric authentication via the terminals 3A and 3B.

As shown in Figure 6, for each contract document, the name of the document, the date and time when the contractor who received the explanation opened the document, the date and time when the explanation about the content of the document was completed online by the A display indicating that the final page has been viewed and the contract status for the document are displayed.

Also, a document-shaped icon is displayed on the left side of each contract document. When the contractor clicks on this icon, the actual document is displayed, and it becomes possible to view the description.

FIG. 7 is a screen showing the contract partner's Web conference screen, contract documents, and items requiring approval displayed on the terminals 3A and 3B. When the document-shaped icon shown in FIG. 6 is clicked, as shown in FIG. 7, it is possible to view the contents of the contract document corresponding to the icon.

At this time, a yellow "Approve" button is displayed on the right side of each clause, which is an approval required item that requires confirmation of the contract documents, to confirm that approval, consent, and agreement are required after receiving an explanation of each clause. be. The contractor who will be the lessee receives an explanation of each clause from the contractor who is a real estate broker, and when he or she fully understands the content, operates the input device of the second terminal device 3B and presses the yellow "Approve" button. When is pressed, the color of the display of the button switches to green "Approve" in a different color. When the green "approval" is displayed, it means that the contract for each clause is concluded.

When all the items requiring approval have been explained in this way, the color of the "Approve" button is changed, and all clauses of all confirmation documents are "Approved", the screen shown in FIG. 8 is displayed.

FIG. 8 shows a screen indicating that the contract has been concluded displayed on the terminals 3A and 3B. As shown in the figure, when "contract completed" is displayed for all contract documents, the date and time of contract conclusion is displayed for each contract document.

The contractor who is the lessee operates the second terminal device 3B and presses this "Approve" button to obtain approval information indicating that the contract has been approved and the electronic signature of the contractor who has approved it. And a time stamp indicating the time of final approval is generated and transmitted to the server 2 . The server 2 stores the received approval information, electronic signature, and time stamp in association with the contract document information. This makes it possible to prove that the contract was made by a genuine contractor, prevent spoofing by a third party, and ensure the safety and legitimacy of the contract.

During the contract procedure, in addition to the online meeting, the contracting party can also exchange letters, so-called chat. FIG. 9 is a screen showing a contract partner's Web conference screen and text communication displayed on the terminal.

When the text communication screen is selected by a screen selection button (not shown) during the contract procedure, a text communication column is displayed below the web conference screen. In this character communication column, character information entered by both contractors is displayed together with the input date and time. The input of character information into this character communication column is performed by operating the input devices of the first terminal 3A and the second terminal 3B, and is provided in the first terminal 3A and the second terminal 3B. The character information generation unit 322 converts the voice collected by the existing microphone into character information. This exchange of character information is also stored in the server 2 as communication history information so that it can be browsed.

In this way, by making it possible to exchange text in addition to the web conference screen, it becomes easier to review and confirm the contents of the explanation, and it is more likely that sufficient explanation and clear agreement will be made between contractors. can be guaranteed. In addition, by saving not only the voice but also the text exchanged at the time of the contract, it is possible to more easily verify that the contract procedure was properly performed after the conclusion of the contract.

According to the above-described online contract system 1 according to the present embodiment, all contractors involved in the contract can exchange information on contract details while viewing contract documents online at the same time. Approval for each contract clause ensures that sufficient explanation and clear approval is given between contractors. In addition, since the approval information and the communication history information are stored in the server and can be browsed by the terminal, it is possible to easily verify that the contract procedure has been duly performed after the contract is concluded. And by these, it is possible to prevent the occurrence of disputes that occur at the time of contract.

As shown in FIG. 9, communication between terminals is mainly performed by Web conference and text communication. And the moving image data file may be exchanged at the same time.

In addition, in the above-described embodiment, an aspect has been described in which each contractor authenticates himself/herself when logging into the system. Later, before the approval information is generated, the user may be requested to authenticate himself/herself. This personal authentication can also be performed using known authentication methods such as fingerprint authentication, face authentication, and biometric authentication via the terminals 3A and 3B.

Although the details are omitted, in the above-described embodiment, by using the function of photographing and/or registering the seal mark and the imprint of the seal, the seal mark, the imprint of the existing seal, etc. can be used according to the approval flow, It is also possible to use the functions described above when creating a document or in a workflow for affixing a seal within the company.

In addition, in the embodiment of the present invention, not only various document data but also photo and image files, audio files, video files, etc. can be uploaded to the server 2 from the first terminal device 3A and the second terminal device 3B. files can be uploaded.

Also, the online contract system according to one embodiment of the present invention can be used for purposes other than online contracts.

For example, an online contract system according to another embodiment of the present invention can be used as an electronic postal system utilizing a text upload function. In this case, after the user of the sender operates the terminal and confirms his/her identity, he/she can upload to the server a document containing the response items instead of the items requiring approval, and enter the information of the destination. can. Then, the server can send an e-mail including the URL of the online room in the text to the input destination. The destination user who has received the mail can access the URL and fill in the necessary items in the answer items or add a check mark. This reply operation can be time-stamped and recorded in the server. In addition, the user of the sender and the user of the sender can exchange information via the online contract system as necessary. After the reply is completed, the server sends an e-mail to the user who sent the mail to the effect that the reply has been completed. This makes it possible for users to quickly send documents and reply.

Furthermore, after concluding a contract, by sending the documents and answer results using the electronic mail function, it is possible to greatly reduce the labor, cost, and time required for postal procedures.

In addition, the online (contract) system according to another embodiment of the present invention is an SNS system that allows voice calls, video calls, text communications, etc. between parties even if documents that require approval are not uploaded. can also be used. In this case as well, identity verification can be performed between the parties, and the communication history can be time-stamped and recorded on the server. This makes it possible to easily exchange information between the parties, and to save the contents of the exchange.

The online (contract) system according to still another embodiment of the present invention is not limited to the use of real-time online meetings, WEB conferences, etc. for mutual understanding, but when files such as podcasts are downloaded and used Also, systems used when using information from media playback can also be included.

Points can be added for each contract conclusion, and these points can be donated to an environmental protection organization or the like. Symbol marks representing points can be displayed on the screen. In this case, by displaying the symbol mark on the screen as well, it is possible to motivate and promote donations to environmental protection organizations and the like.

For example, on each my page of the online contract system 1, the "number of tree seedlings" and the "tree symbol" to be planted can be displayed. Each time a contract is signed by both contracting parties, the number of tree seedlings will increase one by one, and the symbol mark of the tree will change in conjunction with the number of seedlings. can continue. By displaying the symbol mark on the screen as well, it is possible to motivate and promote donations to environmental protection groups and the like.

Contractors of the online contract system 1 can increase the "number of tree seedlings". In addition, the accumulated "tree seedlings" can be planted at any time, and the planting destination can be freely selected from the designated range. In addition, each "tree seedling" can be exchanged for one point, and it is also possible to make donations to other environmental protection organizations and charity organizations.

The display of the "number of seedlings" and the "tree symbol mark" scheduled to be planted can be set to public so that other users of the online contract system 1 can also view them. "Total number of tree seedlings" can be disclosed in various formats such as ranking to users who use . By being open to the public, it is possible to appeal that each user is contributing to environmental measures.

Furthermore, as another embodiment of the present invention, a program that causes a computer to function as the online contract system 1 according to the present invention is supplied to the computer via a network or a storage medium, and the CPU of the computer reads and executes the program. It can also be realized by performing processing.

1 Online contract system 2 Server 3A First terminal 3B Second terminal 4 Internet 21 Transmission/reception unit 22 Storage unit 23 Authentication information generation unit 24 Authentication unit 311 Transmission/reception unit 312 Storage unit 313 Display unit 314 Operation unit 315 Contract document information generation unit 316 approval item information generation unit 317 approval information generation unit 319 communication history information generation unit 320 electronic signature generation unit 321 time stamp generation unit 322 character information generation unit

The present invention has been made in view of the above-mentioned problems , and aims to form a stronger consensus than the act of stamping a paper contract. In addition to supporting clear explanations and clear agreements between contractors on the explained matters, it is possible to verify whether contract procedures have been duly carried out after the conclusion of the contract, An online system that provides a platform for systematically resolving disputes that arise when the act of contracting occurs, and that can prevent the occurrence of disputes that may arise through this platform, and a program that makes a computer function as an online system. and to provide a storage medium for storing this program.

In order to solve the above problems, the present inventor first clarified that a face-to-face confirmation of the contract contents can be carried out carefully one by one with peace of mind, and that each contract clause to be confirmed corresponds to the contract. We discovered and invented the necessity of a foundation that enables us to do so, and a foundation that makes it possible to "visualize the voice" of conversations during face-to-face contracts. Then, as one aspect of ``visualizing speech'', we proposed to leave a history of conversations, develop the content into text, and reflect it in the contract text. Based on such an idea, it was also considered that, as an effect of the present invention, it is possible to greatly reduce the labor, cost, and time required for postal procedures by utilizing the electronic postal function.

In the above second aspect, the time stamp may be a record indicating the impossibility of falsification of the contract or an error between the parties, and/or the fact that the contract has been falsified.

Next, operations/ functions related to an online contract by the online contract system 1 having the configuration described above will be described with reference to the drawings.

Furthermore, after concluding a contract, by sending the documents and the results of the responses using the electronic mail function, it is possible to greatly reduce the labor, cost, and time required for postal procedures.

Claims (16)

An online system that allows multiple contractors to make a contract online,
a server that stores contract document information related to contract documents including one or more contract clauses and approval required item information indicating approval required items for the contract clauses;
a plurality of terminals capable of viewing the contract document information and the approval required item information stored in the server;
The plurality of terminals generate communication history information generated by communicating with each other while viewing the same contract document information and approval item information, and generating approval information indicating approval, transmitting the approval information and the communication history information to the server;
The server is a consensus building means capable of linking the approval information and the communication history information with the contract document information and the approval required item information and storing them in a state in which they can be browsed by a plurality of the terminals. An online system characterized by comprising: At least one terminal among the plurality of terminals transmits to the server the approval information, the electronic signature of the contractor who performed the approval, and a time stamp indicating the time when the approval was performed. ,
2. The online according to claim 1, wherein the server stores the received approval information, the electronic signature, and the time stamp in association with the contract document information after taking anti-tampering measures. system. In a series of procedures from the start to the end of the contract, the time stamp is the start information related to the start of the contract or the start of the service, the conversation between the parties to the contract up to the approval of the contract, or the conversation information related to the dialogue, Character information exchanged between contracting parties until approval, contract document opening information related to opening the contract document, contract information, approval required item completion information related to completion of reading up to the last page of information on required approval items , termination information relating to termination of the contract or termination of the service, is attached to at least one or more of them, transmitted to the server, and stored in association with the procedure information. 3. The online system according to claim 2, wherein: A first terminal, which is at least one of the plurality of terminals, has a declining function for declining contract negotiations by a contractor's operation, and when the contractor operates the declining function, the stop the approval information generation function and generate and send the decline information to the server;
When the server receives the refusal information, the server generates continuation intention confirmation information and transmits it to the plurality of terminals other than the first terminal,
The plurality of terminal devices, other than the first terminal device that has received the continuation intention confirmation information, generates continuation intention information indicating the intention to continue the contract negotiation based on the operation of the contractor, and transmits the continuation intention information to the server. ,
When the server receives the continuation intention declaration information from the plurality of terminals other than the first terminal that transmitted the continuation intention confirmation information, the server receives the continuation intention declaration information from the plurality of terminals other than the first terminal that transmitted the continuation intention confirmation information. 4. Any one of claims 1 to 3, characterized in that the contract document information and the approval item information can be viewed and the approval information can be received at the plurality of terminals of the Online system described in section. 5. The contract document information and the approval required item information are uploaded to the server from at least one of the plurality of terminals, according to any one of claims 1 to 4. online system. The explanation at the time of the online contract using at least one of the plurality of terminals is performed through communication using at least one of text, voice, image or video. Online system according to any one of claims 1-5. when the communication includes voice, the voice is converted into characters by at least one of the plurality of terminals or by the server and displayed on at least one of the plurality of terminals; 7. The online system according to claim 6, wherein the characters are stored in the server as communication history information together with the voice. The server transmits the contract document information and the approval required item information to at least one of the plurality of terminals by an electronic mail function. The online system according to any one of claims 1 to 3. A computer related to an online system that enables multiple contractors to make contracts online,
means for generating contract document information indicating a contract document including one or more contract clauses and approval required item information indicating an approval required item for the contract clauses of the contract document;
means for sharing the generated contract document information and approval required item information with other computers;
means for generating approval information indicating the contractor's approval for each of the approval required item information based on the contractor's operation;
means for sharing the generated authorization information with other computers;
A program that functions as means for linking communication history information indicating a communication history with another computer and the approval information to the contract document information and storing it in a state that can be viewed by another computer. the computer,
means for generating an electronic signature of the contractor who gave the approval and a time stamp indicating the time when the approval was given;
10. The program according to claim 9, further functioning as means for linking the contract document information to the contract document information and sharing it with another computer after taking measures to prevent falsification of the generated contract document information. In a series of procedures from the start to the end of the contract, the time stamp is the start information related to the start of the contract or the start of the service, the conversation between the parties to the contract up to the approval of the contract, or the conversation information related to the dialogue, Character information exchanged between contracting parties until approval, contract document opening information related to opening the contract document, contract information, approval required item completion information related to completion of reading up to the last page of information on required approval items , termination information relating to termination of the contract or termination of the service, is attached to at least one or more of them, transmitted to the server, and stored in association with the procedure information. 11. The program according to claim 10, characterized by: 12. The program according to any one of claims 9 to 11, wherein said communication history information includes at least one of text, voice, image and animation. When the communication history information includes voice, the computer is
means for converting said speech into text;
13. The program according to claim 12, further functioning as means for storing said characters together with said voice as communication history information in a state that can be browsed by another computer. A computer-readable storage medium storing the program according to any one of claims 9 to 14. A system that enables multiple parties to form an online consensus on matters requiring approval,
a server that stores document information related to a document including one or more approval items and approval item information indicating the approval items;
a plurality of terminals capable of viewing the document information and the approval-required item information stored in the server;
The plurality of terminals generate communication history information generated by communicating with each other while viewing the same document information and approval item information, and indicate approval by the parties regarding the document information and the approval item information. generating approval information, transmitting the approval information and communication history information to the server;
The server includes consensus building means capable of linking the approval information and the communication history information with the document information and the approval required item information and storing them in a state that can be browsed by a plurality of the terminals. An online system characterized by comprising: means for displaying a symbol mark related to the approval;
15. Means for adding donation motivation points leading to donations to organizations including environmental protection organizations in conjunction with or in connection with said approval being given. Online system according to any one of the.

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