JP2023039645A - elevator system - Google Patents

Abstract

To provide an elevator system capable of appropriately watching a user of an elevator.SOLUTION: An elevator system includes a storage unit for storing camera information including information showing a place at which a camera capable of capturing a user of an elevator is installed, a specification unit for specifying a camera relating to the movement of the user using the elevator on the basis of an elevator call and the camera information stored in the storage unit, and a communication unit for transmitting information for displaying a camera image of the camera relating to the movement of the user using the elevator, which is specified by the specification unit, to a terminal device used by a watcher watching the user.SELECTED DRAWING: Figure 1

Description

The present invention generally relates to technology for watching elevator users.

Conventionally, there has been disclosed an elevator system capable of assisting monitoring by a guardian of a person to be monitored based on how the person to be monitored uses elevators (see Patent Literature 1).

JP 2015-48224 A

In the technique described in Patent Literature 1, notification information indicating that "a specific user is in an elevator" is transmitted to the parent's mobile terminal. As described above, with the technology described in Patent Document 1, although it is possible to grasp that a specific user has boarded an elevator, it is not possible to monitor the specific user, such as where the specific user has moved afterward.

SUMMARY OF THE INVENTION The present invention has been made in consideration of the above points, and intends to propose an elevator system and the like capable of appropriately watching over elevator users.

In order to solve such problems, the present invention provides an elevator system that transmits information related to the use of the elevator by the elevator user to a terminal device used by a watcher watching over the user, wherein the elevator user a storage unit that stores camera information including information indicating a location where a camera capable of photographing is installed, a call for the elevator, and the camera information stored by the storage unit, using the elevator a specifier for specifying a camera associated with the movement of a person, and information for displaying the camera image of the camera associated with the movement of the user using the elevator identified by the identifying unit, to a watcher watching over the user. and a communication unit that transmits to the terminal device used by

According to the above configuration, for example, when the user calls for an elevator, the camera image of the camera related to the movement of the user is displayed on the terminal device of the watcher, so the watcher can use the elevator. It is possible to appropriately watch over a user who is moving around.

ADVANTAGE OF THE INVENTION According to this invention, the user of an elevator can be watched appropriately.

It is a figure showing an example of composition concerning an elevator system by a 1st embodiment. It is a figure which shows an example of user information by 1st Embodiment. It is a figure which shows an example of user information by 1st Embodiment. 4 is a diagram showing an example of camera information according to the first embodiment; FIG. It is a figure which shows an example of elevator processing by 1st Embodiment. It is a figure which shows an example of elevator processing by 1st Embodiment. It is a figure which shows an example of the call instruction|indication screen by 1st Embodiment. It is a figure which shows an example of the alert screen by 1st Embodiment. It is a figure which shows an example of the camera screen by 1st Embodiment. FIG. 10 is a diagram showing an example of an additional screen according to the first embodiment; FIG.

(I) First Embodiment An embodiment of the present invention will be described in detail below. However, the present invention is not limited to the embodiment.

The present embodiment relates to a technique for watching over a user of an elevator when the elevator is called. In the elevator system of the present embodiment, for example, an elevator can be called by a message exchange type application installed in the user terminal of the elevator user. This elevator system will alert and camera when an elevator call by a message exchange type application requested from the user terminal of the user designated as the target of watching occurs outside the scheduled normal use time. image (camera video) to the watcher terminal of the watcher designated as the notification destination.

Here, the users to be watched over are users of elevators, and may be, for example, office workers using office buildings, residents of nursing care facilities, or hospitalized patients. It may be a patient in the hospital, a resident such as a child in an apartment building, or any other person. Also, the camera image may be a moving image (video) or a still image.

Next, embodiments of the present invention will be described with reference to the drawings. The following description and drawings are examples for explaining the present invention, and are appropriately omitted and simplified for clarity of explanation. The present invention can also be implemented in various other forms. Unless otherwise specified, each component may be singular or plural.

In the following description, the same elements in the drawings are assigned the same numbers, and the description thereof is omitted as appropriate. In addition, when describing elements of the same type without distinguishing them, the common part (the part excluding the branch numbers) of the reference numerals including the branch numbers is used, and when describing the elements of the same type separately, the branch numbers Reference signs containing For example, when describing presets without distinguishing between them, "preset 205" is described, and when describing each preset separately, "preset 205-1", "preset 205-2", etc. may be described.

The notations such as “first”, “second”, “third”, etc. in this specification and the like are attached to identify constituent elements, and do not necessarily limit the number or order. Also, numbers for identifying components are used for each context, and numbers used in one context do not necessarily indicate the same configuration in other contexts. Also, it does not preclude a component identified by a certain number from having the function of a component identified by another number.

In FIG. 1, 100 generally indicates an elevator system according to a first embodiment.

FIG. 1 is a diagram showing an example of the configuration of an elevator system 100. As shown in FIG. The elevator system 100 includes a cooperation device 110 and an authentication device 120 provided in a control center 101 .

The cooperation device 110 is, for example, an information processing device, and is connected to the communication device 130 via the public network 102 . Communication device 130 is connected to remote monitoring device 140 . The communication device 130 is, for example, an information processing device for connecting the remote monitoring device 140 to an external device. Remote monitoring device 140 is connected to elevator 150 . Remote monitoring device 140 communicates with collaboration device 110 via communication device 130 and public network 102 .

Authentication device 120 is, for example, an information processing device, and is connected to user terminal 170 and watcher terminal 180 via public network 102 and application device 160 . Note that the user terminal 170 and the watcher terminal 180 are examples of information processing devices and may be simply referred to as "terminal devices". A message exchange type application (for example, an SNS (Social Networking Service) application) is installed in the terminal device.

In the elevator system 100, in response to a call for the elevator 150 by the SNS application of the user terminal 170 (for example, input of boarding floor information and destination information, hereinafter referred to as "call instruction"), the elevator 150 is called. It is possible to set call information (for example, information indicating a hall call for a boarding floor and a car call for a destination floor).

More specifically, the cooperation device 110 includes, for example, a setting unit 111, an elevator information acquisition unit 112, and an elevator DB 113 as functions of the cooperation device 110. FIG.

Setting unit 111 generates call information for elevator 150 based on a call instruction received via application device 160 and authentication device 120 , and sets the call information for elevator 150 via remote monitoring device 140 .

The elevator information acquisition unit 112 processes elevator information of the elevator 150 acquired via the remote monitoring device 140 . For example, the elevator information acquisition unit 112 stores elevator information in the elevator DB 113 and transmits elevator information to the authentication device 120 .

Elevator DB 113 stores elevator information of individual elevators 150 . The elevator information includes the position of the elevator 150, the time the elevator 150 arrived at the boarding floor, the time the elevator 150 left the boarding floor, the time the elevator 150 arrived at the destination floor, the time the elevator 150 left the destination floor, and the like. contains information on

The authentication device 120 includes, for example, an authentication unit 121 , a processing unit 122 and a user DB 123 as functions of the authentication device 120 .

The authentication unit 121 is an example of an identification unit that identifies the user of the elevator 150. For example, the user who has given the call instruction via the SNS application of the user terminal 170 is permitted to give the call instruction. authenticates whether the user is a

The processing unit 122 is an example of a specifying unit and an example of a communication unit, manages an account of each elevator 150 capable of exchanging messages with the SNS application of the terminal device, and receives messages from the SNS application of the terminal device via the application device 160. Perform processing corresponding to the received message.

For example, when receiving a call instruction from the user's user terminal 170, the processing unit 122 generates a message (hereinafter referred to as "out-of-hours call alert") for notifying the call instruction out of normal use hours. information (hereinafter referred to as “out-of-hours call information”) is transmitted to the application device 160 . Further, for example, when the processing unit 122 receives a call instruction from the user terminal 170 of the user, the processing unit 122 receives a message (hereinafter referred to as “access information (hereinafter referred to as “camera image access information”) is transmitted to the application device 160 .

The user DB 123 is an example of a storage unit, and stores information related to users. The user DB 123 will be described later with reference to FIGS. 2 and 3. FIG.

The application device 160 is, for example, an information processing device, and includes an authentication unit 161 and an application data processing unit 162 as functions of the application device 160 . The application device 160, for example, associates and manages the account of the elevator 150, the account of the user terminal 170, the account of the watcher terminal 180, and the account of the facility monitoring device 190, and manages the accounts (between devices). message exchange.

The authentication unit 161 authenticates whether or not the user is capable of exchanging messages with the authentication device 120 (account of the elevator 150) or the like, based on the activation information of the SNS application in the user terminal 170, for example.

The application data processing unit 162 performs processing of, for example, generating an after-hours call alert based on the after-hours call information and transmitting screen information including the generated after-hours call alert to the watcher terminal 180 . Further, for example, the application data processing unit 162 generates access information for accessing the camera image based on the camera image access information, and performs processing for transmitting screen information including the generated access information to the watcher terminal 180. conduct. Also, for example, the application data processing unit 162 performs processing for transmitting a call instruction received from the user terminal 170 to the cooperation device 110 via the authentication device 120 .

The user terminal 170 is, for example, an information processing device such as a smart phone or a tablet terminal carried by the user. The user terminal 170 includes, for example, a message exchange unit 171 as a function of the user terminal 170 . The message exchange unit 171 is, for example, an SNS application, and communicates with the authentication device 120 and the watcher terminal 180 via the public network 102 and the application device 160 .

The watcher terminal 180 is, for example, an information processing device such as a smart phone or a tablet terminal carried by the watcher. The watcher terminal 180 includes, for example, a message exchange unit 181 as a function of the watcher terminal 180 . The message exchange unit 181 is, for example, an SNS application, and communicates with the authentication device 120 and the user terminal 170 via the public network 102 and the application device 160 .

The in-facility monitoring device 190, for example, captures camera images of cameras installed on each floor (platform, hall, passage, etc.) of the elevator 150 and camera images of cameras installed inside the cars of the elevator 150. It is managed and it is possible to acquire camera images of each camera. In-facility monitoring device 190 can exchange messages with user terminal 170 and watcher terminal 180 via public network 102 and application device 160 .

The in-facility monitoring device 190 includes, for example, a processing unit 191 and a camera DB 192 as functions of the in-facility monitoring device 190 .

The processing unit 191 performs processing for transmitting the camera image requested by the watcher terminal 180 based on the access information to the watcher terminal 180 . The camera DB 192 is an example of a storage unit and stores information related to cameras. The camera DB 192 will be described later using FIG.

Here, the information processing apparatus described above includes a CPU (Central Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), a HDD (Hard Disk Drive), a communication section, etc., which are not shown. be.

For example, the functions of the authentication device 120 (authentication unit 121, processing unit 122, user DB 123, etc.) may be realized by the CPU reading a program stored in the ROM into the RAM and executing it (software). It may be implemented by hardware such as a dedicated circuit, or may be implemented by combining software and hardware. One function of authentication device 120 may be divided into a plurality of functions, or a plurality of functions may be combined into one function. Also, some of the functions of the authentication device 120 may be provided as separate functions or may be included in other functions. Also, part of the functions of the authentication device 120 may be implemented by another computer that can communicate with the authentication device 120 . Note that the above content is the same for other information processing devices such as the in-facility monitoring device 190, and the description thereof will be omitted.

FIG. 2 is a diagram showing an example of user information (user management table 200) stored in the user DB 123. As shown in FIG.

The user management table 200 stores records in which data of user application ID 201, notification destination application ID 202, facility code 203, normal usage time 204, and preset 205 are associated with each other. Such records are registered when an SNS application is installed in the user terminal 170, for example.

The data of the user application ID 201 is an identifier (for example, account) that can identify the SNS application installed in the user terminal 170 used by the user of the elevator 150 . The data of the notification destination application ID 202 is an identifier (for example, an account) that can identify the SNS application installed in the watcher terminal 180 used by the watcher watching over the user. The data of the facility code 203 is an identifier that can identify the facility (office building, nursing care facility, condominium, etc.) in which the elevator 150 is provided. The data of the normal use time 204 is data indicating the time during which the user normally uses the elevator 150, and includes start time data and end time data. The data of the preset 205 is data that can be set as a call instruction when the user uses the elevator 150, and includes data indicating the boarding floor and data indicating the destination floor.

FIG. 3 is a diagram showing an example of user information (call management table 300) stored in the user DB 123. As shown in FIG.

The call management table 300 includes a record in which data of a user application ID 301, a facility code 302, a car number 303, a boarding floor 304, a destination floor 305, a stop floor 306, and a registration date and time 307 are associated with each other. Remember. Such a record is added based on the call instruction, for example, when the call instruction occurs.

The data of the user application ID 301 is an identifier that can identify the SNS application installed in the user terminal 170 used by the user of the elevator 150 . The facility code 302 data is an identifier that can identify the facility in which the elevator 150 is installed. The data of the elevator car 303 is an identifier capable of identifying the elevator 150 (the elevator car for which the call information is set) to which the call instruction is given by the user. The data of boarding floor 304 is data indicating the boarding floor of the elevator 150 . The data of the destination floor 305 is data indicating the destination floor of the elevator 150 . The data of the interim stop floor 306 is data indicating the floor at which the elevator 150 stops on the way from the boarding floor to the destination floor, and is data indicating that the elevator 150 got off (get off) at the floor. The data of the registration date and time 307 is data indicating the date and time when the record of the user was registered (the date and time when the call instruction was issued).

FIG. 4 is a diagram showing an example of camera information (camera management table 400) stored in the camera DB 192. As shown in FIG.

The camera management table 400 stores records in which data of a camera ID 401, a facility code 402, an installation location 403, and a name 404 are associated with each other. Such records are registered, for example, when the cameras are installed.

The data of the camera ID 401 is an identifier capable of identifying a camera capable of photographing the user of the elevator 150 . The data of the facility code 402 is an identifier that can identify the facility in which the elevator 150 is installed. The data of the installation location 403 is data indicating the location (installation location) where the camera is installed, and data indicating the floor provided in the facility, or the number (elevator) provided in the facility. 150). The data of the name 404 is data indicating the name of the installation location of the camera.

5 and 6 are diagrams showing an example of elevator processing in the elevator system 100. FIG. Elevator processing is performed periodically.

(Step S500)
The authentication device 120 determines whether or not an authentication request has been received from the user terminal 170 . If the authentication device 120 determines that it has received an authentication request, it moves the processing to step S501, and if it determines that it has not received an authentication request, it ends the elevator processing. Note that the authentication request is made at an arbitrary timing.

(Step S501)
The authentication device 120 authenticates a user (user terminal 170). For example, the authentication device 120 refers to the user management table 200 and checks whether the user application ID included in the received authentication request is registered as a user.

(Step S502)
The authentication device 120 moves the process to step S503 when the authentication is successful, and terminates the elevator process when the authentication is unsuccessful.

(Step S503)
The authentication device 120 acquires preset information. For example, the authentication device 120 refers to the user management table 200 and acquires the data of the preset 205 of the record corresponding to the user application ID included in the authentication request.

(Step S504)
Authentication device 120 transmits screen information of a call instruction screen including preset information to user terminal 170 that has transmitted the authentication request via application device 160 . The user terminal 170 displays the call instruction screen of the received screen information. The call instruction screen will be described later with reference to FIG. User terminal 170 transmits a call instruction (preset boarding floor and destination floor or floor designation) input through the call instruction screen to authentication device 120 via application device 160 . The call instruction includes the user application ID of the SNS application of the user terminal 170, the elevator ID of the elevator 150 to which the call instruction is issued (for example, the elevator number), the facility code of the facility where the elevator 150 is installed, and the call instruction. It contains information such as boarding floor and destination floor input via the screen.

(Step S505)
Authentication device 120 determines whether or not a call instruction has been received from user terminal 170 . If the authentication device 120 determines that it has received the call instruction, it moves the process to step S506, and if it determines that it has not received the call instruction, it ends the elevator process.

(Step S506)
The authentication device 120 transmits the received call instruction to the cooperation device 110, and shifts the process to step S507. In step S506, authentication device 120 generates a record of the received call instruction and adds it to call management table 300. FIG.

(Step S507)
Based on the received call instruction, the cooperation device 110 searches the elevator DB 113 for the elevator 150 to which the call instruction is directed, identifies the elevator 150 with the matching elevator ID, and generates call information based on the call instruction. The generated call information is set to the identified elevator 150 via public network 102 , communication device 130 and remote monitoring device 140 .

(Step S508)
The authentication device 120 acquires notification destination information. The authentication device 120, for example, refers to the user management table 200 and acquires data of the notification destination application ID 202 of the record corresponding to the user application ID included in the received call instruction.

(Step S509)
The authentication device 120 determines whether or not the notification destination information exists (whether or not there is a notification destination), and when it is determined that there is a notification destination, the process moves to step S600, and it is determined that there is no notification destination. If so, end the elevator process.

(Step S600)
The authentication device 120 acquires normal use time information. The authentication device 120, for example, refers to the user management table 200 and acquires the data of the normal use time 204 of the record corresponding to the user application ID included in the received call instruction.

(Step S601)
The authentication device 120 determines whether or not the time at which the call instruction is generated is within the range of the normal use time (whether or not it is normal use). If it is determined that it is not for normal use, the process moves to step S602.

(Step S602)
The authentication device 120 acquires camera information of a camera used for watching over the user of the elevator 150 (a camera related to movement of the user). For example, the authentication device 120 refers to the user management table 200, and the data of the facility code 203 (facility code) and the data of the preset 205 (boarding floor and destination floor) in the record corresponding to the user application ID included in the call instruction. ) and the car number data (car number) for which the call information is set to the in-facility monitoring device 190 . The facility monitoring device 190 refers to the camera management table 400 to obtain the data (camera ID) of the camera ID 401 of the record corresponding to the received facility code and floor (boarding floor), and the received facility code and floor (destination). (Floor) and camera ID 401 data of the record corresponding to the received facility code and number are acquired, and the acquired camera ID is transmitted to the authentication device 120 .

(Step S603)
The authentication device 120 determines whether or not camera information exists (whether or not a camera used for monitoring exists), and if it is determined that camera information exists (when a camera used for monitoring is specified), step S604. , and if it is determined that camera information does not exist, the elevator processing is terminated.

(Step S604)
Authentication device 120 transmits screen information of an alert screen including an after-hours call alert to guardian terminal 180 designated as a notification destination via application device 160 . Watcher terminal 180 displays an alert screen of the received screen information. The alert screen will be described later using FIG. Watcher terminal 180 transmits to authentication device 120 via application device 160 a response to the necessity of displaying the camera image input via the alert screen.

(Step S605)
The authentication device 120 confirms the response from the watcher terminal 180, and if the camera image needs to be displayed, the process proceeds to step S606, and if the camera image does not need to be displayed, the elevator process ends.

(Step S606)
Authentication device 120 transmits screen information of a camera screen for displaying a camera image to watching person terminal 180 via application device 160 . The watcher terminal 180 acquires the camera image from the in-facility monitoring device 190 based on the access information included in the received screen information, and displays the camera screen. The camera screen will be described later using FIG.

(Step S607)
The authentication device 120 acquires stop floor information from the cooperation device 110 . If there is a stop floor (a person who got off the car) whose car weight has decreased, the authentication device 120 refers to the call management table 300, and refers to the record corresponding to the user application ID included in the received call instruction. is updated from "FALSE" to "TRUE", and the process proceeds to step S608.

In the above process, the weight of the car is measured by the weight sensor provided in the car, and the weight of the car decreases at the floor (stop floor) on the way from the boarding floor to the destination floor. is detected, the authentication device 120 determines that there is a person getting off the vehicle, but the process is not limited to this. For example, the authentication device 120 detects (identifies) the user from the camera image acquired by the camera installed in the car in which the user is boarding, and the detected user gets off at a floor on the way. You may make it determine whether it did.

(Step S608)
The authentication device 120 determines whether or not a person has gotten off the vehicle. If it is determined that a person has gotten off the vehicle (if a camera image needs to be added), the process proceeds to step S609. When determined (when addition of the camera image is unnecessary), the elevator processing is terminated.

(Step S609)
Authentication device 120 transmits screen information of an addition screen including an addition icon for adding a camera image to watcher terminal 180 via application device 160 . Watcher terminal 180 displays an additional screen of the received screen information. The additional screen will be described later with reference to FIG. Watcher terminal 180 transmits to authentication device 120 via application device 160 a response to the necessity of adding the camera image input via the addition screen.

(Step S610)
The authentication device 120 confirms the answer of the watcher terminal 180, and if additional display of the camera image is required, the process proceeds to step S611, and if additional display of the camera image is not required, the elevator process ends.

(Step S611)
Via the application device 160, the authentication device 120 receives the screen information of the camera screen for displaying the camera image (additional camera image) of the camera installed on the floor where the vehicle was stopped on the way to the exit. Send to The watcher terminal 180 acquires the additional camera image based on the access information of the additional camera image included in the received screen information, and displays the camera screen.

Illustration of a camera screen for displaying an additional camera image is omitted. Further, the additional camera image may be displayed in place of at least one of the camera image of the boarding floor, the camera image of the inside of the car, and the camera image of the destination floor.

FIG. 7 is a diagram showing an example of the call instruction screen (call instruction screen 700).

The call instruction screen 700 includes a registration icon 710 for inputting a preset, a floor designation icon 720 for inputting a floor, and an end icon 730 for ending.

On the call instruction screen 700, a boarding floor and a destination floor (alighting floor) are input via a registration icon 710 or a floor designation icon 720. FIG. For example, when the user presses the registration icon 710-1, the preset boarding floor "1st floor" and destination floor (getting off floor) "5th floor" are input.

FIG. 8 is a diagram showing an example of an alert screen (alert screen 800).

The alert screen 800 includes a display area 810 for displaying an after-hours call alert, a confirmation icon 820 for receiving whether or not to display a camera image, and an end icon 830 for ending.

On the alert screen 800, an answer as to whether or not the camera image should be displayed is input via a confirmation icon 820 or an end icon 830. FIG. For example, when the watcher presses the confirmation icon 820, an answer to the effect that the camera image needs to be displayed is input.

FIG. 9 is a diagram showing an example of the camera screen (camera screen 900).

A camera screen 900 includes a display area 910 for displaying a camera image and an end icon 920 for ending.

On the camera screen 900, the camera image of the camera installed on the boarding floor is displayed in the display area 910-1, and the camera image of the camera installed in the car of the elevator 150 on which the user boarded is displayed in the display area 910-2. A camera image of the camera installed on the destination floor (departure floor) is displayed in the display area 910-3. In the example of the camera image in display area 910-2, an image 930 showing the user to be watched over is displayed.

FIG. 10 is a diagram showing an example of the add screen (add screen 1000).

The add screen 1000 includes a display area 910 for displaying camera images, an add icon 1010 for adding camera images, and an end icon 920 for ending.

On the add screen 1000, an answer as to whether or not the camera image should be added is input via the add icon 1010 or the end icon 920. FIG. In the example of the camera image in the display area 910-2, it is shown that the person who got off the vehicle is not the user to be watched over. An answer to the effect that it is unnecessary is entered. Note that when the watcher determines from the camera image in the display area 910-2 that the person who got off the vehicle is the user to be watched over, the watcher presses the add icon 1010 to indicate that the addition of the camera image is necessary. Enter the answer for

According to the present embodiment, the watcher designated as the notification destination can know that the user designated as the target of the watch has called the elevator outside the normal usage hours. Furthermore, by checking the camera image, the watcher can take measures before the user designated as the target of watching goes out. Even if no countermeasures can be taken before using the elevator, tracking the camera image enables the watcher to take further countermeasures.

(II) Second Embodiment This embodiment differs from the first embodiment in that an instruction to call the elevator 150 is given using an authentication medium instead of an SNS application. In the present embodiment, the same reference numerals are used for the same configuration as in the first embodiment, and the description thereof is omitted.

In elevator system 100 of the present embodiment, a user possesses an authentication medium (user terminal 170, transmitter, IC card, etc.). When the user approaches the elevator 150, or when the user holds the authentication medium over a reader (not shown), the user ID recorded on the authentication medium is read by the reader. The ID and the user ID read by the reading device are transmitted to the authentication device 120 .

The authentication device 120 uses the user management table to identify (for example, authenticate) the user, and generates a call instruction for the elevator 150 when the authentication is successful. The user management table includes records in which user ID, notification destination information (e-mail address, etc.), reader ID, facility code 203, normal usage time 204, and preset 205 data are associated.

More specifically, the authentication device 120 refers to the user management table, identifies the data (boarding floor and destination floor) of the preset 205 of the record matching the received user ID and reader ID, and identifies the Generating call instructions that include boarding floor and destination floor information.

Since the call instruction is generated using the authentication medium in this way, application device 160 may not be provided. Also, the user terminal 170 and the watcher terminal 180 may not be provided with an SNS application.

The authentication device 120 transmits the generated call instruction to the cooperation device 110 and identifies the camera associated with the movement of the user using the elevator 150 from the generated call instruction and the camera management table 400 . Then, the authentication device 120 transmits information for displaying the camera image of the specified camera to the watcher terminal 180 of the watcher watching over the user. For example, the watcher clicks a link (e.g., URL: Uniform Resource Locator) described in the e-mail via the watcher terminal 180 to display the camera image of the camera related to the movement of the user in the web browser. confirm.

According to the present embodiment, even if it is difficult for the user and the watcher to operate the SNS application, the watcher can appropriately watch the user moving using the elevator.

(III) Third Embodiment This embodiment differs from the first embodiment in that a past camera image is displayed instead of the current camera image. In addition, in this embodiment, the same reference numerals are used for the same configuration as in the first embodiment, and the description thereof is omitted.

In the present embodiment, the display of the alert screen 800 is performed at a predetermined timing, not at the timing at which a call instruction outside normal usage hours is issued. The predetermined timing is the timing when the elevator 150 targeted for the call instruction arrives, the timing when the elevator 150 arrives at the destination floor, the timing when a specified time has passed after the elevator 150 arrives at the destination floor, or the like. This is the timing after it occurs.

For example, when the alert screen 800 is displayed at a predetermined timing, if the watcher presses the confirmation icon 820, the authentication device 120 displays the camera image of the camera specified in steps S602 and S603 as the call image. Camera images within a time range including the time when the instruction is generated and the time when the elevator 150 arrives at the destination floor are acquired from the facility monitoring device 190 and analyzed, and the camera showing the user to be watched over. Identify an image. In this case, on camera screen 900, camera images including image 930 showing the user to be watched are displayed in each of display area 910-1, display area 910-2, and display area 910-3.

According to the above configuration, for example, the watcher can grasp the clothes of the user to be watched over, the destination, etc., so that the user can know how the user goes out, whether he went out, etc. User information can be obtained when the elevator is used.

(IV) Supplementary Notes The above-described embodiments include, for example, the following contents.

In the above-described embodiment, the case of applying the present invention to an elevator system was described, but the present invention is not limited to this, and can be widely applied to various other systems, devices, methods, and programs. can.

Further, in the above-described embodiment, a case has been described in which the camera image of the boarding floor, the camera image of the destination floor, and the camera image of the inside of the car are all displayed, but the present invention is not limited to this. For example, at least one of the camera image of the boarding floor, the camera image of the destination floor, and the camera image inside the car may be displayed.

Further, in the above-described embodiment, the case where authentication device 120 determines whether or not the time at which the call instruction is generated is within the range of normal use time was described, but the present invention is not limited to this. For example, the authentication device 120 may determine whether or not the reception time of the call instruction is within the normal use time range.

Further, in the above-described embodiment, when a user gets off at a stop floor on the way, a case has been described in which it is confirmed to the watcher whether or not it is necessary to add the camera image of the stop floor. is not limited to this. For example, when a user gets off at a stop floor on the way, it is possible to display the camera image of the stop floor without confirming whether or not to display the camera image of the stop floor to the watcher. good.

Further, in the above-described embodiment, the case where setting unit 111 receives a call instruction via application device 160 and authentication device 120 has been described, but the present invention is not limited to this. For example, the setting unit 111 may receive the call instruction from the application device 160 without going through the authentication device 120 .

Also, in the above-described embodiments, the configuration of each table is an example, and one table may be divided into two or more tables, or all or part of the two or more tables may be one table. may

Further, in the above-described embodiment, for convenience of explanation, the information related to the elevator system was explained using a table, but the data structure is not limited to the table. Information related to the elevator system may be represented by data structures other than tables, such as XML (Extensible Markup Language), YAML (YAML Ain't a Markup Language), hash tables, and tree structures.

Also, the screens illustrated and described in the above-described embodiments are examples, and any design may be used as long as the information to be received is the same.

Also, the screens illustrated and described in the above-described embodiments are examples, and any design may be used as long as the information to be presented is the same.

Further, in the above-described embodiments, information output is not limited to display on a display. The output of information may be audio output from a speaker, output to a file, printing on a paper medium or the like using a printing device, or projection onto a screen or the like using a projector. or other aspects.

In the above description, information such as programs, tables, and files that implement each function is stored in a memory, hard disk, SSD (Solid State Drive), or other storage device, or recorded on an IC card, SD card, DVD, or the like. You can put it on the medium.

The embodiments described above have, for example, the following characteristic configurations.

(1)
A terminal device (for example, a watcher terminal 180) used by a watcher watching over the user for information (for example, a camera image, an out-of-hours call alert) related to the use of the elevator by the user of the elevator (for example, the elevator 150). An elevator system (e.g., elevator system 100) that transmits to a storage unit (e.g., , camera DB 192, in-facility monitoring device 190, circuit), the call of the elevator, and the camera information stored in the storage unit, a specifying unit that specifies the camera related to the movement of the user using the elevator. (e.g., processing unit 122, authentication device 120, circuit) and camera images (e.g., moving images, still images) related to movement of the user using the elevator specified by the specifying unit. information to a terminal device used by a watcher who watches over the user (for example, a processing unit 122, an authentication device 120, a circuit).

According to the above configuration, for example, when the user calls for an elevator, the camera image of the camera related to the movement of the user is displayed on the terminal device of the watcher, so the watcher can use the elevator. It is possible to appropriately watch over a user who is moving around.

(2)
One or more cameras are installed on each floor of the elevator and on each of the cars of the elevator, and the identifying unit obtains the call of the elevator from the camera information stored in the storage unit. , one or more cameras installed on the boarding floor of the elevator, one or more cameras installed on the destination floor of the elevator, and one or more cameras installed in the car of the elevator. Identify (see, eg, FIGS. 3, 4, and 6).

According to the above configuration, for example, when a user calls for an elevator, the watcher can check the camera image of the boarding floor, the camera image inside the car, and the camera image of the destination floor. A series of movements of the user using the elevator can be watched.

(3)
The specifying unit is provided on the floor from the camera information stored by the storage unit when the user of the elevator gets off on a floor between the boarding floor and the destination floor. Identify one or more cameras (see, eg, FIGS. 3 and 6).

According to the above configuration, for example, even if the user gets off on the middle floor, the camera image of that floor is displayed, so that the watcher can continue to watch over the user. can.

(4)
The elevator system includes a second storage unit (for example, user DB 123) that stores user information including information indicating a predetermined time (for example, normal use time) for each user of the elevator. In response to the call for the elevator, the specifying unit determines the time when the elevator is called (for example, a call instruction) based on the user information stored in the second storage unit. and the time of receipt of the call instruction) is within the time specified in advance by the user who instructed to call the elevator (for example, see step S601), and out of the time specified in advance If it is determined that it is, the camera image showing the user is specified from the camera images of the camera related to the movement of the specified user based on the time when the elevator was called ( For example, see the third embodiment).

In the above configuration, for example, by setting the normal use time to a predetermined time, the watcher can watch over the user when the user uses the elevator outside the normal use time. can. According to the above configuration, for example, when the elevator is called by the user outside the normal usage hours, the watcher can check the camera image and take necessary measures, or use the elevator when the elevator is used. You can get information about the person.

(5)
A terminal device (for example, user terminal 170) used by a user of the elevator and a terminal device (for example, watcher terminal 180) used by a watcher who watches over the user each manages an account for the elevator. An information processing device (for example, the authentication device 120) and an application (for example, an SNS application) that can exchange messages are provided, and the specifying unit calls the elevator via an application of a terminal device used by a user of the elevator. is performed, from the call of the elevator and the camera information stored in the storage unit, the camera associated with the movement of the user using the elevator is specified, and the communication unit communicates with the user The application of the terminal device used by the watcher who watches over the user transmits information for displaying the camera image of the camera associated with the movement of the user specified by the specifying unit to the terminal device used by the watcher.

According to the above configuration, for example, when an application capable of exchanging messages is installed in the user terminal and the terminal device, it is possible to monitor the user by registering the account of the elevator.

(6)
The elevator system includes a third storage unit (e.g., user management table, authentication device 120) that stores user information including information indicating the boarding floor and destination floor of the elevator for each user of the elevator. , an identification unit (e.g., process unit 122, authentication device 120, circuitry), and the identification unit is configured to allow the user of the elevator identified by the identification unit to board based on the user information stored in the third storage unit. A floor and a destination floor are specified, a call for the elevator including information on the specified boarding floor and the destination floor is generated, and the elevator is used from the call for the elevator and the camera information stored in the storage unit. identify the camera associated with the movement of the user.

According to the above configuration, even if it is difficult for the user to install an application capable of exchanging messages on the user terminal and the terminal device, or it is difficult for the user to use the application, it is possible for the user to possess the authentication medium. , it is possible to monitor the user.

Moreover, the above-described configurations may be appropriately changed, rearranged, combined, or omitted within the scope of the present invention.

The items contained in the list in the format "at least one of A, B, and C" are (A), (B), (C), (A and B), (A and C), (B and C) or (A, B, and C). Similarly, items listed in the format "at least one of A, B, or C" are (A), (B), (C), (A and B), (A and C), (B and C) or (A, B, and C).

100...Elevator system, 120...Authentication device, 170...User terminal, 180...Watcher terminal, 190...In-facility monitoring device.

Claims (6)

An elevator system that transmits information related to the elevator user's use of the elevator to a terminal device used by a watcher who watches over the user,
a storage unit for storing camera information including information indicating a location where a camera capable of photographing a user of the elevator is installed;
an identification unit that identifies a camera associated with movement of the user using the elevator from the elevator call and the camera information stored in the storage unit;
a communication unit that transmits information for displaying a camera image of a camera associated with movement of the user using the elevator specified by the specifying unit to a terminal device used by a watcher watching over the user;
Elevator system with. One or more cameras are installed on each floor of the elevator and in the car of the elevator,
The identification unit, based on the elevator call and the camera information stored by the storage unit, includes one or more cameras installed at the boarding floor of the elevator and at the destination floor of the elevator. identifying one or more cameras and one or more cameras installed within the elevator car;
The elevator system according to claim 1. When the user of the elevator gets off on a floor between the boarding floor and the destination floor, the specifying unit is provided on the floor based on the camera information stored by the storage unit. identifying one or more cameras;
An elevator system according to claim 2. A second storage unit that stores user information including information indicating a predetermined time for each user of the elevator,
In response to the call for the elevator, the specifying unit instructs the call of the elevator based on the user information stored in the second storage unit. If it is determined that it is outside the pre-specified time, the specified time is determined based on the time when the elevator was called Identifying a camera image showing the user from the camera images of the camera related to the movement of the user,
The elevator system according to claim 1. Each of the terminal device used by the user of the elevator and the terminal device used by the watcher watching over the user is provided with an application capable of exchanging messages with an information processing device that manages the account of the elevator,
When the elevator is called via an application of a terminal device used by a user of the elevator, the specifying unit determines the elevator from the camera information stored in the storage unit and the elevator call. Identify the camera related to the movement of the user using
The communication unit allows the watcher to use the information for displaying the camera image of the camera related to the movement of the user whose application of the terminal device used by the watcher watching the user is specified by the specifying unit. send to the terminal device,
The elevator system according to claim 1. a third storage unit that stores user information including information indicating the boarding floor and destination floor of the elevator for each user of the elevator;
an identification unit that identifies a user of the elevator from information obtained from an authentication medium possessed by the user;
The specifying unit specifies the boarding floor and the destination floor of the elevator user identified by the identifying unit based on the user information stored in the third storage unit, and generating a call for the elevator including destination floor information, and identifying a camera related to movement of the user using the elevator from the call for the elevator and the camera information stored by the storage unit;
The elevator system according to claim 1.

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