JP2023039083A - Information processing device, information processing method, and program - Google Patents

Abstract

To provide a technology that optimizes job material disclosure timing and disclosure content, etc., so as to assist in increasing business efficiency.SOLUTION: According to one embodiment of the present invention, an information processing device is provided. This information processing device includes a control unit. The control unit is constituted so as to execute a management step and a display control step. In the management step, task information associated with tasks included in a work schedule is managed. In the display control step, task information associated with a task is displayed to a staff who are deployed so that the task is included in working hours, on the basis of the shift information of the work schedule.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing device, an information processing method, and a program.

When trying to improve the efficiency of the work performed by the staff, it is common to grasp the work content of the day in advance and make necessary preparations before starting work. Patent Literature 1 discloses a technique aimed at improving the efficiency of the work of the person in charge by assisting communication between the persons in charge.

Japanese Unexamined Patent Application Publication No. 2011-203801

However, for reasons such as confidentiality and security, there are cases where restrictions are placed on the timing and place of distribution of business materials distributed to staff. In some cases, information leaks are prevented by disclosing the details of the staff's work for the day after the start of work and collecting the materials when the work is finished.

In view of the above circumstances, the present invention provides a technique for supporting work efficiency improvement by optimizing the disclosure timing and disclosure content of business materials.

According to one aspect of the present invention, an information processing device is provided. This information processing device includes a control unit. The controller is configured to perform a management step and a display control step. The management step manages work information associated with work included in the work schedule. In the display control step, based on the shift information of the work schedule, the work information associated with the work is displayed to the staff assigned to include the work in their working hours.

In view of the above circumstances, the present invention provides a technique for supporting work efficiency improvement by optimizing the disclosure timing and disclosure content of business materials.

1 is a diagram showing an overview of the configuration of an information processing system 1 according to this embodiment; FIG. 3 is a block diagram showing the hardware configuration of the information processing device 3; FIG. 3 is a functional block diagram showing functions of the information processing device 3; FIG. 4 is an activity diagram showing an example of information processing by the information processing device 3; FIG. 4 is an activity diagram showing an example of information processing by the information processing device 3; FIG. 3 is a diagram showing an example of work schedule 5. FIG. 5 is a diagram showing an example of shift information 52. FIG. 5 is a diagram showing an example of shift information 52. FIG. 5 is a diagram showing an example of work information 6 associated with work 51. FIG. 5 is a diagram showing an example of work information 6 associated with work 51. FIG. 6 is a diagram showing an example of work information 6; FIG. 6 is a diagram showing an example of disclosure conditions for work information 6. FIG.

Embodiments of the present invention will be described below with reference to the drawings. Various features shown in the embodiments shown below can be combined with each other.

By the way, the program for realizing the software appearing in this embodiment may be provided as a non-transitory computer-readable medium (Non-Transitory Computer-Readable Medium), or may be downloaded from an external server. It may be provided as possible, or may be provided so that the program is activated on an external computer and the function is realized on the client terminal (so-called cloud computing).

Further, in the present embodiment, the term “unit” may include, for example, a combination of hardware resources implemented by circuits in a broad sense and software information processing that can be specifically realized by these hardware resources. . In addition, various information is handled in the present embodiment, and these information are, for example, physical values of signal values representing voltage and current, and signal values as binary bit aggregates composed of 0 or 1. It is represented by high and low, or quantum superposition (so-called quantum bit), and communication and operation can be performed on a circuit in a broad sense.

A circuit in a broad sense is a circuit implemented by appropriately combining at least circuits, circuits, processors, memories, and the like. Application Specific Integrated Circuits (ASICs), programmable logic devices (e.g., Simple Programmable Logic Devices (SPLDs), Complex Programmable Logic Devices (CPLDs), and field It includes a programmable gate array (Field Programmable Gate Array: FPGA).

1. Hardware Configuration This section describes the hardware configuration of this embodiment. FIG. 1 is a diagram showing an overview of the configuration of an information processing system 1 according to this embodiment.

1.1 Information processing system 1
The information processing system 1 includes a plurality of staff terminals 2 (staff terminals 2-1 to 2-N), an information processing device 3, and a management terminal 4, which are configured to communicate with each other through electric communication lines. ing. The information processing device 3 can communicate with each of the staff terminals 2-1 to 2-N and the management terminal 4 via a network such as the Internet. These components are further described.

1.2 Staff terminal 2
The staff terminal 2 is operated by the staff who perform the work 51 based on the instructions of the administrator or the manager who supervises the work, and is a smartphone, tablet terminal, computer, or other device that can access the information processing device 3 through an electric communication line. If so, its form does not matter. Staff are, for example, shift workers, temporary workers.

The staff terminal 2 has a display section, an input section, a communication section, a storage section, and a control section, and these components are electrically connected inside the staff terminal 2 via a communication bus. there is

The display unit may be, for example, included in the housing of the staff terminal 2, or may be externally attached. The display unit displays a screen of a graphical user interface (GUI) that can be operated by the user. Such a display section is preferably implemented by using a display device such as a CRT display, a liquid crystal display, an organic EL display, a plasma display, etc. according to the type of the staff terminal 2 . Here, it is assumed that the display unit is included in the housing of the staff terminal 2 .

The input unit may be included in the housing of the staff terminal 2, or may be externally attached. For example, the input unit may be implemented as a touch panel integrated with the display unit. With a touch panel, the user can input a tap operation, a swipe operation, or the like. Of course, a switch button, a mouse, a QWERTY keyboard, or the like may be employed instead of the touch panel. That is, the input unit receives an operation input made by the user. The input is transferred as a command signal to the control section via the communication bus, and the control section can execute predetermined control or calculation as necessary.

For specific descriptions of the communication unit, the storage unit, and the control unit, refer to the description of the communication unit 31, the storage unit 32, and the control unit 33 in the information processing device 3 described below.

1.3 Information processing device 3
FIG. 2 is a block diagram showing the hardware configuration of the information processing device 3. As shown in FIG. The information processing device 3 includes a communication section 31 , a storage section 32 and a control section 33 , and these constituent elements are electrically connected via a communication bus 30 inside the information processing device 3 . Each component will be further described.

(Communication unit 31)
The communication unit 31 preferably uses wired communication means such as USB, IEEE1394, Thunderbolt, wired LAN network communication, etc., but wireless LAN network communication, mobile communication such as LTE/3G, Bluetooth (registered trademark) communication, etc., can be used as necessary. may be included. That is, it is more preferable to implement as a set of these communication means.

(storage unit 32)
The storage unit 32 stores various information defined by the above description. For example, it can be used as a storage device such as a solid state drive (SSD) for storing various programs related to the information processing device 3 executed by the control unit 33, or as a temporary storage device related to program calculation. It can be implemented as a memory such as a Random Access Memory (RAM) that stores information (arguments, arrays, etc.) required for the . A combination of these may also be used.

(control unit 33)
The control unit 33 processes and controls overall operations related to the information processing device 3 . The control unit 33 is, for example, a central processing unit (CPU) (not shown). The control unit 33 implements various functions related to the information processing device 3 by reading a predetermined program stored in the storage unit 32 . That is, information processing by software (stored in the storage unit 32) is specifically realized by hardware (control unit 33), and each function unit (see FIG. 3) included in the control unit 33 executes can be These are further detailed in the next section. Note that the control unit 33 is not limited to a single unit, and may be implemented to have a plurality of control units 33 for each function. A combination thereof may also be used.

1.4 Management terminal 4
The management terminal 4 is operated by an administrator who supervises the staff, and may take any form as long as it can access the information processing device 3 via a smartphone, tablet terminal, computer, or other electrical communication line. The manager decides the work schedule 5 for the work 51 to be performed by the staff, prepares shifts, and allocates staff.

The management terminal 4 has a display section, an input section, a communication section, a storage section, and a control section, and these components are electrically connected inside the external management terminal 4 via a communication bus. It is Please refer to the description of the staff terminal 2 and the information processing device 3 for the description of each component.

2. Functional Configuration This section describes the functional configuration of this embodiment. FIG. 3 is a functional block diagram showing functions of the information processing device 3. As shown in FIG. As described above, information processing by software (stored in the storage unit 32 ) is specifically realized by hardware (control unit 33 ), and can be executed as each functional unit included in the control unit 33 .

Specifically, the control unit 33 includes an acquisition unit 331, a management unit 332, and a display control unit 333 as functional units.

(Acquisition unit 331)
Acquisition unit 331 is configured to be able to execute an acquisition step. In the acquisition step, the acquisition section 331 acquires information via the communication section 31 or the storage section 32 and is configured to be able to read this information into the working memory. In particular, the acquisition unit 331 is configured to acquire various information from the staff terminal 2 via the network and the communication unit 31 . In this embodiment, various information acquired by the acquisition unit 331 is described as being stored in the storage unit 32 .

(Management unit 332)
The management unit 332 is configured to be able to execute the acquisition step. In the management step, various information stored in the storage unit 32 is managed. In particular, the management unit 332 manages the work information 6 associated with the work 51 included in the work schedule 5 . Also, the management unit 332 manages the work field 61 for each piece of work information 6 . The management unit 332 manages the protection level 62 for each piece of work information 6 .

(Display control unit 333)
The display control unit 333 is configured to be able to execute the display control step. In the display control step, the display control unit 333 displays various information stored in the storage unit 32 or a screen including these in a manner that can be visually recognized by the staff terminal 2 . Specifically, the display control unit 333 controls the display unit of the staff terminal 2 to display visual information such as screens, images, icons, and messages. The display control unit 333 may generate only rendering information for displaying visual information on the staff terminal 2 .

3. Details of Information Processing In Section 3, the information processing method executed by the information processing device 3 will be described with reference to activity diagrams. As shown below, the information processing method includes steps in the information processing device 3 .

4 and 5 are activity diagrams showing an example of information processing by the information processing device 3. FIG. Note that the order of the following processes can be changed as appropriate, and a plurality of processes may be executed simultaneously, or not all of them need to be executed.

First, the manager creates a work schedule 5 using the management terminal 4 . When the preparation of the work schedule 5 is completed, the information of the prepared work schedule 5 is transmitted to the information processing device 3 via the network and the communication section (A101). Note that the work schedule 5 created in advance may be transmitted to the information processing device 3 .

FIG. 6 is a diagram showing an example of the work schedule 5. As shown in FIG. In the following, a description will be given of an example in which the job content is management of an event. As shown in FIG. 6, in the work schedule 5, schedules associated with predetermined times are set, and each schedule indicates the contents of work 51 to be performed by the staff. For example, it is written that the staff will "prepare for the event" from 9:00 to 12:00. The operation of the event is divided into the management department and the product sales department. Although the example of FIG. 6 shows the time schedule for the day of the event, it may be a weekly schedule or a monthly schedule, and the format is not particularly limited.

On the other hand, the information processing device 3 receives the information related to the work schedule 5 through the communication unit 31 at A102. Information related to the work schedule 5 is also acquired by the acquisition unit 331 .

Next, the manager determines the staff's shift and transmits it as shift information 52 to the information processing device 3 (A103a). 7 and 8 are diagrams showing an example of the shift information 52. FIG. In addition, it is preferable that shifts are assigned to each staff member's position and work field 61 in charge, but this is not the only option. In the example of FIG. 7, the staff (staff No. A, staff No. B, and staff No. C) whose work range is the work 51 of the operation department and the staff (staff No. X) whose work range is the work 51 of the product sales department , staff No. Y and staff No. Z) are assigned their working hours. For example, staff no. Staff A is assigned a shift from 9:00 to 15:00. Also, as shown in FIG. 8, each staff member's shift may be assigned to each task 51 .

Also, the manager creates work information 6 of work 51 and transmits it to the information processing device 3 (A103b). The work information 6 includes information necessary for performing the work 51 and information useful when performing the work 51 .

The information processing device 3 receives the information related to the work schedule 5 via the communication unit 31 at A104. Further, the acquisition unit 331 acquires the shift information 52 and the work information 6 of the work schedule 5 (A104).

9 and 10 are diagrams showing an example of the work information 6 associated with the work 51. FIG. In particular, FIG. 10 shows work information 6 of work 51 whose work field 61 is the administration department. The examples of FIGS. 9 and 10 show examples in which the work information 6 is a PDF file or a JPG file. Note that the file format is not particularly limited. As shown in FIGS. 9 and 10, the management unit 332 associates and manages the work information 6 and the work 51 corresponding thereto.

FIG. 11 is a diagram showing an example of work information 6. As shown in FIG. In the example of FIG. 11, the site layout required for the "setup" scheduled from 10:00 to 11:00 is shown. In other words, the staff (staff No. A and staff No. B) who are scheduled to perform the "setup" work 51 need to proceed with the work 51 while checking the work information 6 when performing the "setup". .

The acquisition of the work schedule 5 (A102) and the acquisition of the shift information 52 and the work information 6 (A104) may be switched in order or may be performed at the same time. Alternatively, the shift information 52 or the work information 6 may be included in the work schedule 5, and the shift information 52 and the work information 6 may be collectively acquired by acquiring the work schedule 5. FIG.

At A201, the staff uses the staff terminal 2 to make a viewing request for the work information 6 regarding the work 51 scheduled for the working day. The browsing request is transmitted to the information processing device 3 via the network and communication unit. Also, the acquisition unit 331 acquires this browsing request.

If the conditions are satisfied, the display control unit 333 permits viewing from the staff terminal 2 (A202) and causes the staff terminal 2 to display the work information 6. FIG. For example, as a condition for disclosing the work information 6 to the staff, it is assumed that a viewing request is made by the staff arranged so that the work 51 related to the work information 6 is included in their working hours. If the viewing request made in A201 is made by the staff who performs the work 51 related to the work information 6, the display control unit 333 causes the staff terminal 2 that made the viewing request to display the work information 6 (A203). . As a result, the staff can confirm the contents of the work 51 to be performed by themselves and make advance preparations before starting the work. On the other hand, the display control unit 333 does not display the work information 6 to the staff whose working hours do not include the work 51 related to the work information 6 . In addition, it is preferable that the work information 6 cannot be downloaded from the staff terminal 2, and that it is necessary to communicate with the information processing device 3 via the network each time in order to browse the work information 6. FIG.

That is, based on the shift information 52 of the work schedule 5, the display control unit 333 displays the work information 6 associated with the work 51 to the staff who are arranged to include the work 51 in their working hours. In particular, the display control unit 333 displays the work information 6 based on the shift information 52 of the work schedule 5 acquired by the acquisition unit 331 . In this way, in order to browse the work information 6, a person involved in the work 51 is required. can be prevented.

When the work start time comes, the staff starts work 51. During working hours, the staff can proceed with the work 51 while appropriately confirming the work information 6 .

When the work end time comes, the display control unit 333 restricts viewing of the work information 6 (A204), and hides the work information 6 displayed on the staff terminal 2 (A205). That is, the display control unit 333 displays the work information 6 until the work end time. As a result, the staff cannot view the work information 6 after the work is finished. In addition, the administrator can restrict access to the work information 6 including the content of the work 51 upon completion of the work 51 without performing individual settings for each piece of work information 6 . Note that even before the work end time has elapsed, the manager operates the management terminal 4 at the timing when the work 51 related to the work information 6 is completed, and makes a request to restrict viewing of the work information 6. The display control unit 333 may restrict viewing of the work information 6 based on this request.

With such a configuration, the staff can easily access the information necessary for performing the work 51, and can proceed with the work more efficiently. In addition, the manager can disclose the work information 6 to the staff involved in the work 51 at an appropriate timing without taking time and effort while preventing information leakage simply by assigning shifts to the staff. . As a result, the operational efficiency of both staff and administrators is promoted while taking into account the protection of information.

4. MODIFIED EXAMPLE In Section 4, a modified example of the information processing method of the information processing system 1 described above will be described with reference to FIG.

4.1 Modification 1
FIG. 12 is a diagram showing an example of disclosure conditions for the work information 6. As shown in FIG. In the above-described embodiment, the case where the work information 6 associated with the work 51 is displayed for the staff assigned to include the work 51 in their working hours has been described as an example. As shown in 12, the administrator may be able to set the browsing start time in advance for each piece of work information 6. FIG. That is, the display control unit 333 may display the work information 6 from a certain time before the start of the work 51 .

For example, as a condition for displaying the work information 6 on the staff terminal 2, it is assumed that the viewing request must be made at least 24 hours before the start of the work 51 related to the work information 6. FIG. The display control unit 333 causes the staff terminal 2 to display the work information 6 when the staff member makes a viewing request within 24 hours before the start of the work 51 related to the work information 6 (A203). On the other hand, the display control unit 333 does not display the work information 6 when a viewing request is made 24 hours before the start of the work 51 .

With such a configuration, the administrator can manage the information included in the work information 6 before the work 51 is started so that the information is not leaked to the outside.

4.2 Modification 2
Further, in A203, the display control unit 333 may display the work information 6 of the work field 61 corresponding to the work range to the staff based on the work field 61 and the work range of the staff. For example, the work information 6 shown in FIG. 11 relates to "setup" (work 51) that is performed from 10:00 to 11:00. It shall be viewable only by the operational staff of the operational departments included in In other words, it is displayed when the staff's work range and the work field 61 of the work 51 corresponding to the work information 6 match. In this case, the work information 6 cannot be browsed by the staff of the product sales department whose work range is different, even if the work range of the staff includes the working hours of "setup" from 10:00 to 11:00. As a result, the work information 6 can be disclosed only to the staff who need to disclose the information.

4.3 Modification 3
Further, in A203, the display control unit 333 may display the work information 6 under conditions corresponding to the protection level 62 set in the work information 6. FIG. Specifically, the display control unit 333 allows the work information 6 with the low protection level 62 to be disclosed to all staff, and displays the work information 6 with the high protection level 62 to some staff. In this case, as shown in FIG. 12, the administrator can set the protection level 62 of the work information 6 to "3" and designate the "construction staff leader" as the person to be disclosed.

For example, based on the protection level 62 and the job title of the staff, the display control unit 333 causes the staff to display the work information 6 of the protection level 62 corresponding to the job title. In particular, the display control unit 333 displays work information 6 with a high protection level 62 for staff with high positions. Here, staff no. Assume that A's construction crew is the leader of the construction crew for the day. In this case, the display control unit 333 selects the staff number. The work information 6 can be browsed by staff members who have positions higher than A and the leader of the construction staff. In this way, the display control unit 333 can make settings to further limit the persons to whom the work information 6 is to be disclosed.

5. Others Regarding the information processing system 1 according to the present embodiment, the following aspects may be adopted.

(1) The aspect of this embodiment may be a program. The program causes the computer to execute each step in the information processing device 3 .
(2) In the above embodiment, the display control unit 333 does not receive the work schedule 5, the shift information 52, and the work information 6 from the management terminal 4, and displays the work information 6 stored in advance in the storage unit 32. good too.

Furthermore, it may be provided in each aspect described below.
In the information processing apparatus, the control unit is configured to further execute an acquisition step, wherein the acquisition step acquires the shift information of the work schedule, and the display control step acquires the acquired work schedule. The work information is displayed based on the shift information.
In the information processing apparatus, in the display control step, the work information is displayed from a predetermined time before the work is started.
In the information processing apparatus, in the display control step, the work information is displayed until the work end time.
In the information processing apparatus, the management step manages the work field for each work information, and the display control step determines the work field according to the work range based on the work field and the work range of the staff. and causing the work information to be displayed to the staff.
In the information processing device, the management step manages a protection level for each work information, and the display control step displays the work information under conditions corresponding to the protection level based on the protection level. .
In the information processing apparatus, in the display control step, based on the protection level and the job title of the staff, the work information of the protection level corresponding to the job title is displayed to the staff.
In the information processing apparatus, in the display control step, the work information with the high protection level is displayed to the staff with the high position.
An information processing method executed by an information processing device, comprising steps in the information processing device.
A program that causes a computer to execute each step in the information processing device.
Of course, this is not the only case.

Finally, while various embodiments of the invention have been described, these have been presented by way of example and are not intended to limit the scope of the invention. The novel embodiment can be embodied in various other forms, and various omissions, replacements, and modifications can be made without departing from the scope of the invention. The embodiment and its modifications are included in the scope and gist of the invention, and are included in the scope of the invention described in the claims and equivalents thereof.

1: Information processing system 2: Staff terminal 3: Information processing device 30: Communication bus 31: Communication unit 32: Storage unit 33: Control unit 331: Acquisition unit 332: Management unit 333: Display control unit 4: Management terminal 5: Work Schedule 51 : Work 52 : Shift information 6 : Work information 61 : Work field 62 : Protection level

Claims (10)

An information processing device,
Equipped with a control unit,
The control unit is configured to perform a management step and a display control step,
the managing step manages work information associated with work included in the work schedule;
In the display control step, based on the shift information of the work schedule, the work information associated with the work is displayed for the staff assigned to include the work in working hours.
thing. In the information processing device according to claim 1,
The control unit is configured to further perform an obtaining step,
In the acquisition step, the shift information of the work schedule is acquired;
In the display control step, the work information is displayed based on the acquired shift information of the work schedule;
thing. 3. The information processing apparatus according to claim 1, wherein in the display control step, the work information is displayed from a predetermined time before the start of the work.
thing. In the information processing apparatus according to any one of claims 1 to 3,
In the display control step, the work information is displayed until the work end time.
thing. In the information processing device according to any one of claims 1 to 4,
In the management step, the work field is managed for each work information,
In the display control step, based on the work field and the work range of the staff, the work information of the work field corresponding to the work range is displayed to the staff.
thing. In the information processing apparatus according to any one of claims 1 to 5,
the management step manages a protection level for each work information;
In the display control step, based on the protection level, the work information is displayed under conditions corresponding to the protection level.
thing. In the information processing device according to claim 6,
In the display control step, based on the protection level and the job title of the staff, the work information of the protection level corresponding to the job title is displayed to the staff.
thing. In the information processing device according to claim 7,
In the display control step, the work information with the high protection level is displayed for the staff with the high position.
thing. An information processing method executed by an information processing device,
Each step in the information processing apparatus according to any one of claims 1 to 8,
Method. a program,
causing a computer to execute each step in the information processing apparatus according to any one of claims 1 to 8,
thing.

Images