JP2023011325A - Message system, message program, and message method - Google Patents

Abstract

To provide a message system, a message program, and a message method, by which a business provider can deliver accurate information to customers.SOLUTION: In a message system, a server device presents a drafter terminal with message information received by a reception message information storage unit 133, stores draft information inputted by the drafter into a sent message information storage unit 134. A review support unit 116 receives an input of information relating to a review from a reviewer terminal, and stores the information into the sent message information storage unit 134 as review information. A message presentation unit 117 presents a user with corrected draft information based on an instruction of a sender.SELECTED DRAWING: Figure 3

Description

The present disclosure relates to messaging systems, messaging programs, and messaging methods.

Techniques for assisting document review are disclosed.

Japanese Patent No. 4613600

The above-described techniques only make it easier for the reviewer to review the document and easier for the drafter who created the draft to make corrections, but do not support the utilization of the completed document.

Therefore, the present disclosure has been made in view of the above problems, and its purpose is to provide a system for businesses to deliver accurate information to customers.

According to the present disclosure, there is provided a message system that supports transmission and reception of messages with a user, and includes: a draft support unit that supports draft creation by a drafter; A message system is provided, comprising: a message information presenting unit for presenting.

According to the present disclosure, businesses can provide a messaging system for delivering accurate information to customers.

It is a figure showing the whole message system example of composition concerning this embodiment. It is a figure which shows the hardware structural example of the computer which implement|achieves the server apparatus 1 which concerns on the same embodiment. It is a figure which shows the software structural example of the server apparatus 1 which concerns on the same embodiment. It is a figure which shows the structural example of the information memorize|stored in the user information storage part 131 which concerns on the same embodiment. It is a figure which shows the structural example of the information memorize|stored in the member information storage part 132 which concerns on the same embodiment. 4 is a diagram showing a configuration example of information stored in a transmission message information storage unit 134 according to the same embodiment; FIG. 4 is a flowchart of a series of controls in the server device 1 according to the same embodiment; FIG.

The contents of the embodiments of the present invention are listed and explained. One embodiment of the present invention has the following configuration.
[Item 1]
A message system that supports sending and receiving messages to and from a user,
a draft support unit that supports the creation of drafts by drafters;
a message information presentation unit that acquires a sender's instruction and presents the draft as the message to the user;
A message system, comprising:
[Item 2]
a review support unit that acquires reviews from reviewers for the draft;
A message system according to item 1, characterized in that it comprises:
[Item 3]
a member information acquiring unit that acquires member information of a member who plays the role of the drafter or the reviewer or the sender;
a sender authority management unit that grants sender authority to the member who satisfies a predetermined condition based on the member information;
A message system according to item 2, characterized in that it comprises:
[Item 4]
The member information includes at least information about the member's work schedule and work location;
The message system of item 3, characterized by:
[Item 5]
A message program that supports sending and receiving messages to and from a user,
to the processor,
a draft support step for assisting a drafter in creating a draft;
a message information presenting step of obtaining a sender's instruction and presenting the draft as the message to the user;
message system to run
[Item 6]
A messaging method for assisting in sending and receiving messages to and from a user, comprising:
the processor
a draft support step for assisting a drafter in creating a draft;
a message information presenting step of obtaining a sender's instruction and presenting the draft as the message to the user;
A message system, comprising:

Preferred embodiments of the present disclosure will be described in detail below with reference to the accompanying drawings. In the present specification and drawings, constituent elements having substantially the same functional configuration are denoted by the same reference numerals, thereby omitting redundant description.

In order to deliver correct information to users, the server device 1 of the present embodiment has a function of supporting the actions of three roles: drafter, reviewer, and sender. .

In addition, the server device 1 of the present embodiment allows qualified persons such as doctors, nurses, pharmacists, and veterinarians to provide correct information, products, and the like to users who consult health professionals. To assist in reaching the user in accordance with laws and regulations, but the purpose is not limited to these.

If the qualified person provides wrong information due to his expertise, his credibility will be greatly damaged. The step of reviewing the draft is important to ensure correct information. In some cases, related laws and regulations stipulate requirements for qualified personnel who may provide information to users. You may

==Overview==
FIG. 1 is a diagram showing the overall configuration of the server device 1. As shown in FIG. As shown in FIG. 1, the message system includes a server device 1, a user terminal 3, a drafter terminal 4, a reviewer terminal 5, and a sender terminal 6. FIG. The server device 1 is connected to a user terminal 3 , a drafter terminal 4 , a reviewer terminal 5 and a sender terminal 6 via a network 2 . Only one user terminal 3, drafter terminal 4, reviewer terminal 5, and sender terminal 6 are shown, but it goes without saying that there may be more. Further, specific devices of the user terminal 3, the drafter terminal 4, the reviewer terminal 5, and the sender terminal 6 are not limited to mobile terminals and personal computers, and may be, for example, smart phones, tablet computers, wearable terminals, and other electronic devices. may

== User Terminal 3 ==
The user terminal 3 is a computer operated by a user who uses the server device 1 to communicate with a business operator (directly a sender). The user terminal 3 is, for example, a smart phone, a tablet computer, a personal computer, or the like. A user can access the server device 1 using an application or a web browser executed on the user terminal 3, for example.

== Drafter terminal 4 ==
The drafter terminal 4 is a computer operated by a person (drafter) who creates a draft of a message for a user. The drafter terminal 4 is, for example, a smart phone, a tablet computer, a personal computer, or the like. The drafter can access the server device 1 using, for example, an application executed on the drafter terminal 4 or a web browser.

== Reviewer Terminal 5 ==
The reviewer terminal 5 is a computer operated by a person (reviewer) who reviews the content of the draft. The reviewer terminal 5 is, for example, a smart phone, a tablet computer, a personal computer, or the like. A reviewer can access the server device 1 using, for example, an application executed on the reviewer terminal 5 or a web browser.

== Sender Terminal 6 ==
The sender terminal 6 is a computer operated by a person (sender) who sends the reviewed message to the user. The sender terminal 6 is, for example, a smart phone, a tablet computer, a personal computer, or the like. The sender can access the server device 1 using, for example, an application executed on the sender terminal 6 or a web browser.

In addition, in the present disclosure, description will be made on the premise that different people are in charge of the drafter, the reviewer, and the sender. However, there are cases where the drafter also serves as the reviewer, the reviewer serves as the sender, the drafter serves as the sender, and the drafter serves as both the reviewer and the sender. The terminal 5 may also serve as the sender terminal 6 , the drafter terminal 4 may also serve as the sender terminal 6 , and the drafter terminal 4 may serve as both the reviewer terminal 5 and the sender terminal 6 .

The configuration of the server device 1 will be described below.

FIG. 2 is a diagram showing a hardware configuration example of the server device 1 of this embodiment. The server device 1 includes a CPU 101 , a memory 102 , a storage device 103 , a communication interface 104 , an input device 105 and an output device 106 . The CPU 101 is an arithmetic unit that controls the overall operation of the server device 1, controls transmission and reception of data between elements, executes applications, performs information processing necessary for authentication processing, and the like. For example, the CPU 101 is a processor such as a CPU (Central Processing Unit), and executes a program or the like stored in the storage device 103 and developed in the memory 102 to perform each information process. The memory 102 includes a main memory composed of a volatile memory device such as a DRAM (Dynamic Random Access Memory), and an auxiliary memory composed of a non-volatile memory device such as a flash memory or a HDD (Hard Disc Drive). . The memory 102 is used as a work area for the CPU 101, and stores a BIOS (Basic Input/Output System) executed when the server device 1 is started, various setting information, and the like. The storage device 103 is, for example, a hard disk drive, solid state drive, flash memory, etc., which stores various data and programs. The communication interface 104 is an interface for connecting to the network 2. For example, an adapter for connecting to Ethernet (registered trademark), a modem for connecting to a public telephone network, a wireless communication device for wireless communication, Examples include a USB (Universal Serial Bus) connector and an RS232C connector for serial communication. The input device 105 is a device that accepts data input through a keyboard, mouse, touch panel, button, microphone, or the like, for example. The output device 106 includes, for example, a display, printer, speaker, etc. for outputting data.

FIG. 3 is a block diagram showing the functional configuration of the server device 1. As shown in FIG. As shown in FIG. 3, the server device 1 includes a user information acquisition unit 111, a member information acquisition unit 112, a message information acquisition unit 113, a sender authority management unit 114, a draft support unit 115, and a review support unit 116. , a message presentation unit 117, a user information storage unit 131, a member information storage unit 132, a received message information storage unit 133, and a transmitted message information storage unit 134. .

Note that each of the above processing units is implemented by the CPU 101 of the server device 1 reading a program stored in the storage device 103 into the memory 102 and executing it. and part of the storage area provided by the storage device 103 .

Here, in the present embodiment, the data configuration of each of user information storage section 131, member information storage section 132, received message information storage section 133, and transmitted message information storage section 134 will be described.

The user information storage unit 131 stores information about users (user information). As shown in the example of FIG. 4, the user information includes basic information such as the user's name, address, and contact information, and survey information including answers to several questions about physical condition and constitution. .

The member information storage unit 132 stores information (member information) on drafters, reviewers, and senders (collectively referred to as members). As shown in the example in FIG. 5, member information includes names, contact information such as e-mail addresses, information on qualifications, work schedules, work styles (coming to work, remote work, etc.), time card information, room entry records, and PC login history. It includes information specifying the place of work such as, role (one or more of drafter, reviewer, sender) and other information.

The received message information storage unit 133 stores message information (message information) acquired from the user.

The sent message information storage unit 134 contains information such as draft information, review information, and sent message information. As shown in an example in FIG. 6, the draft information includes text information of a draft drafted by a drafter, time required for drafting, drafting drafter information, comments on the draft, corrections when sent back, and additions. including information, etc. The review information includes the draft (correction draft information) reflecting corrections and additions to the draft by the reviewers, the corrected parts, the contents of the corrections, the time taken for the review, the information of the reviewers who performed the reviews, and the comments on the corrections and additions. including information on The sent message information includes the draft (sender corrected draft information) in which the sender reflects corrections and additions to the draft or correction draft, the corrected parts, the content of the corrections, the time it took to review, and the information of the sender who sent the message. , information such as the last sent message, the time it was sent, and information on comments on corrections and additions. For the time taken for drafting and the time taken for review, it is possible to obtain the time at which the work was started and the time at which the work was completed, and take the time difference during working hours. .

The transmission message information storage unit 134 stores information (transmission message information) regarding a message to be transmitted to the user. The sent message information includes draft information created by the drafter, corrected draft information including the content corrected by the reviewer, and sent message information finally sent to the user by the sender. In addition, the member information of the drafter, reviewer, and sender who are in charge of each is associated with the sent message information and stored. The draft information also includes the drafts that the drafter, the reviewer, and the sender have communicated with each other about the revision and addition policies, and the drafts that the draftters have revised and added according to the policies.

The above is the description of the data configuration of the server device 1 .

Here, in the present embodiment, user information acquisition unit 111, member information acquisition unit 112, message information acquisition unit 113, sender authority management unit 114, draft support unit 115, review support unit 116, message Functions of the presentation unit 117 and each processing unit are shown.

The user information acquisition unit 111 acquires the user information from the user terminal 3 via the network 2 and stores it in the user information storage unit 131 . Communication in the transmission and reception may be wired or wireless, and any communication protocol may be used as long as mutual communication can be performed. As for the user information, information collected by the sender through interviews, questionnaires, etc. with respect to the user may be input from the sender terminal 6 via the network 2 . Further, the user information may be directly input to the server device 1 by a business operator who conducts business using the server device 1, and may be collected through interviews, questionnaires, etc. with respect to the user. You may enter from the terminal of the business operator.

The user information acquisition unit 111 presents the user terminal 3 with a question and answer form (hereinafter referred to as a survey) regarding physical condition, constitution, etc., acquires information on answers to the survey from the user terminal 3, may be stored in

The member information acquisition unit 112 acquires member information from the drafter terminal 4 , the reviewer terminal 5 and the sender terminal 6 via the network 2 and stores it in the member information storage unit 132 . Communication in the transmission and reception may be wired or wireless, and any communication protocol may be used as long as mutual communication can be performed. The member information may be collected by the business operator through interviews, questionnaires, or the like with drafters, reviewers, and senders. may be entered.

Further, the member information acquisition unit 112 may receive member information updates from the drafter terminal 4 , the reviewer terminal 5 , and the sender terminal 6 . When a member who is a sender suddenly leaves early, the member information acquisition unit 112 acquires information related to schedule changes and work style changes from the sender terminal 6, and obtains member information stored in the member information storage unit 132. to update.

Further, the member information acquisition unit 112 may acquire the user's schedule information and work pattern information through cooperation with an external scheduler application, work management software, and the like.

The message information acquisition unit 113 acquires message information from the user. The message information acquisition unit 113 presents an input form for inputting a message, a button for selecting a service menu, and the like to the user terminal 3 . The message information acquisition unit 113 stores information (referred to as message information) input by the user using the form or button in the received message information storage unit 133 .

The sender authority management unit 114 grants sender authority to a member who satisfies a predetermined condition. For example, the sender authority management unit 114 refers to the schedule information and work type information of the member information, and for the member who is working on the day when the message is sent and whose work type is in the office, Grant the sender role. Only members assigned the role of sender can press the send button of the message presenting unit 117, which will be described later, as the sender. For example, information about medicines can be provided to the user only by a pharmacist who is present at the pharmacy or the like on the day. Therefore, the sender authority management unit 114 grants sender authority only to members who satisfy this condition. . The sender role assigned by the sender authority management unit 114 is stored in the member information storage unit 132 during the working day or working hours of the member assigned the sender role on the day the message is sent.

In addition, the sender authority management unit 114 refers to the above-described schedule information, working pattern information, and qualification information of member information, and assigns the role of sender to a member who satisfies the conditions including being a qualified person. You may

In addition, the sender authority management unit 114 refers to information leading to identification of the work location, such as member information time cards, room entry records, PC login histories, etc., and assigns sender role may be assigned. For example, the sender authority management unit 114 stores information such as information on entering a pharmacy with a card key having a member's specific function, login information on a PC, cash register, POS, etc. installed in the pharmacy based on the member's unique ID and PASSWORD. Based on this, it is determined that the member is in the pharmacy, and the member is given the role of sender. Any information indicating that a member is in a predetermined place may be used. It may be information specifying members working at the pharmacy using general image processing technology based on image information acquired by a camera or the like, but is not limited to these.

Further, the sender authority management unit 114, when a send button presented by the message presenting unit 117, which will be described later, is pressed, for example, requests the input of an ID or PASSWORD, or touches a contactless IC card or the like to a sensor. A member may be identified and recorded as a sender by asking for

The sender authority management unit 114 may remove sender authority from a member who no longer satisfies a predetermined condition. The sender authority management unit 114 initially refers to the schedule information and work style information of the member who is working on the day of sending the message, has a working style of coming to work, and is given the role of sender. However, when the member leaves work, or when the working style changes to remote work, etc., the sender role assigned to the member is removed. In addition, when a member who initially does not satisfy a predetermined condition meets the condition, the sender authority management unit 114 may grant sender authority to the member.

The sender authority management unit 114 may refer to the member information storage unit 132 at a preset time to manage sender authority. In addition, the sender authority management unit 114 may periodically refer to the member information storage unit 132 to manage sender authority. In addition, the sender authority management unit 114 stores the member information when the member information acquisition unit 112 receives input information for changes and corrections regarding schedule information or work styles from the drafter terminal 4, the reviewer terminal 5, and the sender terminal 6. Section 132 may be referred to manage sender authority.

The sender authority management unit 114 may grant sender authority to a plurality of members.

The draft support unit 115 supports drafting by the drafter. Draft support unit 115 accepts input of information about drafts from drafter terminal 4 and stores the information in transmission message information storage unit 134 as draft information.

The draft support unit 115 presents the message information received by the received message information storage unit 133 to the drafter terminal 4 . The draft support unit 115 also presents a form for inputting text information to the drafter terminal 4 and accepts input from the drafter terminal 4 . Note that the form may accept not only text information but also audio files, moving image files, image files, and the like. For example, the draft support unit 115 presents the form and a send button to the drafter terminal 4, and the drafter inputs the form and presses the send button. is stored in the transmission message information storage unit 134 .

The draft support unit 115 may trace back from the latest received message information and present past received message information and transmitted message information (to be described later) to the drafter terminal 4 in order along the time axis.

The draft support unit 115 may present a form for inputting a comment in addition to the form for inputting the text information and the send button. The comment is an input of the drafter's intention, concerns, and the like, and is presented to the reviewer by the review support unit 116 .

The draft support unit 115 stores the drafter information of the drafter who drafted the draft in association with the draft information.

The draft support unit 115 may present draft information drafted by a specific drafter in the past to the drafter terminal 4 . Further, the draft support unit 115 may present to the drafter terminal 4 the corrected draft information reviewed by the reviewer. Further, the draft support unit 115 may present to the drafter terminal 4 the corrected part and the contents of the correction so as to be understood. In addition, the draft support unit 115 stores the drafter information of the drafter who drafted the draft in association with the draft information.

The review support unit 116 supports draft reviews by reviewers. Review support unit 116 receives input of information about reviews from reviewer terminal 5 and stores the received information in transmission message information storage unit 134 as review information.

The review support unit 116 presents the draft information stored in the transmission message information storage unit 134 to the reviewer terminal 5 . The review support unit 116 also presents the reviewer terminal 5 with a form for inputting text information, and acquires input from the reviewer terminal 5 . It is sufficient that the draft information is presented in the form in an editable manner, and the draft information is corrected and added according to the input information from the reviewer terminal 5 . For example, the review support unit 116 may present the form and the approval button to the reviewer terminal 5, and after obtaining the correction/addition input from the reviewer terminal 5, when obtaining the information that the approval button was clicked, The message presentation unit 117 may present the correction draft information to the sender terminal 6 . Furthermore, the review support unit 116 stores the draft information reflecting the corrections made by the reviewers in the transmission message information storage unit 134 as corrected draft information. If the reviewer does not make any corrections/additions, for example, the review support unit 116 pushes an approval button presented to the reviewer terminal 5 by the review support unit 116. It is stored in the transmission message information storage unit 134 as draft information. Further, the review support unit 116 may also store the parts and details of corrections made by the reviewers in the transmission message information storage unit 134 as correction draft information.

The review support unit 116 may present the revised draft information to the drafter terminal 4 in a form in which it is possible to see what has been revised and how.

The review support unit 116 stores the information of the reviewer who performed the review in association with the revised draft information.

If the drafter also serves as a reviewer, the review support unit 116, for example, refers to the member information, confirms that the member assigned the role of reviewer drafts the draft, and inputs the draft to the reviewer terminal 5. Just present the form and the approval button.

The review support unit 116 may perform processing of remanding from reviewers. For example, the review support unit 116 presents the reviewer terminal 5 with a draft information correction form, an approval button, a comment input field, and a sendback button. The reviewer can input corrections/additions in the correction form, input a correction policy in the comment field, and press the send back button. When the review support unit 116 acquires from the reviewer terminal 5 that the send back button has been pressed, the draft support unit 115 sends the draft to the drafter terminal 4 that the draft has been sent back, correction/addition information, Provide information for comments. Based on this information, the drafter can modify and add to the draft.

The message presenting unit 117 presents the correction draft information to the user based on the sender's instruction. The message presentation unit 117 presents the correction draft information and a send button to the sender terminal 6 . The message presentation unit 117 presents the corrected draft information to the user terminal 3 when the send button is pressed on the sender terminal 6 . The message presenting unit 117 stores the corrected draft information for the user in the transmitted message information storage unit 134 as transmitted message information. Note that the message presenting unit 117 may present the send button only to the terminal of the member to whom the sender authority has been granted by the sender authority managing unit 114 . Also, when the send button is pressed, the message presenting unit 117 refers to the member information storage unit 132 for information on the member who logs in to the terminal where the send button was pressed, and is given sender authority. The message should be presented to the user terminal 3 only when

The message presentation unit 117 may accept corrections to the correction draft information from the sender. The message presentation unit 117 presents the corrected draft information stored in the transmission message information storage unit 134 to the sender terminal 6 . Also, the message presenting unit 117 presents a form for inputting text information to the sender terminal 6 and accepts input from the sender terminal 6 . The form only needs to present the correction draft information in an editable manner, and the correction draft information is corrected by the input information from the sender terminal 6 . Note that the message presentation unit 117 stores the correction draft information reflecting the correction made by the sender in the transmission message information storage unit 134 as the sender correction draft information. Further, the message presenting unit 117 may also store the parts and contents of corrections made by the sender in the transmission message information storage unit 134 as re-correction draft information. In this case, the message presenting unit 117 presents the re-correction draft information to the user terminal 3 .

Note that if the sender also serves as a reviewer, the message presenting unit 117 may receive corrections to the draft information from the sender. The message presentation unit 117 presents the draft information stored in the transmission message information storage unit 134 to the sender terminal 6 . Also, the message presenting unit 117 presents a form for inputting text information to the sender terminal 6 and accepts input from the sender terminal 6 . The form only needs to present the draft information in an editable manner, and the draft information is corrected by input information from the sender terminal 6 . Note that the message presentation unit 117 stores the draft information reflecting the correction made by the sender in the transmission message information storage unit 134 as the sender corrected draft information. Further, the message presenting unit 117 may also store the parts and contents of corrections made by the sender in the transmission message information storage unit 134 as sender correction draft information. In this case, the message presentation unit 117 presents the sender correction draft information to the user terminal 3 .

If the sender serves as both a drafter and a reviewer, the message presenting unit 117, for example, refers to the member information, checks whether the reviewer role and the sender role are set for the member, and sends the draft to the sender terminal 6. All you have to do is present a form to fill in, an approval button, and a submit button. In this case, the message presentation unit 117 may present a send button that also serves as an approval function to the sender terminal 6 .

The message presenting section 117 may present the re-correction draft information to the drafter terminal 4 or the reviewer terminal 5 in a form in which it is possible to understand what has been corrected and how.

The message presentation unit 117 stores the sender information of the sender who presented the message to the user in association with the transmitted message information.

A typical processing flow of this embodiment will be described with reference to FIG. The user information acquisition unit 111 acquires user information (1001). Member information acquisition unit 112 acquires member information (1002). The message information acquisition unit 113 acquires the message input by the user (1003). The sender authority management unit 114 grants sender authority to a member who satisfies a predetermined condition (1004). The draft support unit 115 supports the creation of the draft by the drafter (1005). The review support unit 116 supports the review of the draft by the reviewer (1006). The message presentation unit 117 presents the message to the user under the direction of the sender (1007).

Although the preferred embodiments of the present disclosure have been described in detail above with reference to the accompanying drawings, the technical scope of the present disclosure is not limited to such examples. It is obvious that those who have ordinary knowledge in the technical field of the present disclosure can conceive of various modifications or modifications within the scope of the technical idea described in the claims. is naturally within the technical scope of the present disclosure.

The devices described herein may be implemented as a single device, or may be implemented by a plurality of devices (eg, cloud servers) partially or wholly connected via a network, or the like. For example, the CPU 101 and storage device 103 of the server device 1 may be implemented by different servers connected to each other via a network.

The sequence of operations performed by the apparatus described herein may be implemented using software, hardware, or a combination of software and hardware. It is possible to prepare a computer program for realizing each function of the server device 1 according to the present embodiment and to implement it in a PC or the like. A computer-readable recording medium storing such a computer program can also be provided. The recording medium is, for example, a magnetic disk, an optical disk, a magneto-optical disk, a flash memory, or the like. Also, the above computer program may be distributed, for example, via a network without using a recording medium.

Also, the processes described with reference to flowcharts in this specification do not necessarily have to be executed in the illustrated order. Some processing steps may be performed in parallel. Also, additional processing steps may be employed, and some processing steps may be omitted.

Also, the effects described herein are merely illustrative or exemplary, and are not limiting. In other words, the technology according to the present disclosure can produce other effects that are obvious to those skilled in the art from the description of this specification, in addition to or instead of the above effects.

1 server device 2 network 3 user terminal 4 drafter terminal 5 reviewer terminal 6 sender terminal 101 CPU
102 memory 103 storage device 104 communication interface 105 input device 106 output device 111 user information reception unit 112 member information reception unit 113 message information reception unit 114 sender authority management unit 115 draft support unit 116 review support unit 117 message presentation unit 131 user information storage Unit 132 Member information storage unit 133 Received message information storage unit 134 Outgoing message information storage unit

Claims (6)

A message system that supports sending and receiving messages to and from a user,
a draft support unit that supports the creation of drafts by drafters;
a message information presentation unit that acquires a sender's instruction and presents the draft as the message to the user;
A message system, comprising: a review support unit that acquires reviews from reviewers for the draft;
2. The message system of claim 1, comprising: a member information acquiring unit that acquires member information of a member who plays the role of the drafter or the reviewer or the sender;
a sender authority management unit that grants sender authority to the member who satisfies a predetermined condition based on the member information;
3. The message system of claim 2, comprising: The member information includes at least information about the member's work schedule and work location;
4. The message system of claim 3, characterized by: A message program that supports sending and receiving messages to and from a user,
to the processor,
a draft support step for assisting a drafter in creating a draft;
a message information presenting step of obtaining a sender's instruction and presenting the draft as the message to the user;
message system to run A messaging method for assisting in sending and receiving messages to and from a user, comprising:
the processor
a draft support step for assisting a drafter in creating a draft;
a message information presenting step of obtaining a sender's instruction and presenting the draft as the message to the user;
A message system, comprising:

Images