JP2023008485A - Support system, server, method, and program - Google Patents

Abstract

To support a self-chosen support target person by a consumer without an additional load.SOLUTION: A support system includes a server, a consumer terminal, and a support target terminal. The server includes: a registration unit for registering a support target in response to a request from the support target terminal; a selection unit for selecting the support target and support content instructed by a consumer in response to a request from the customer terminal; and a support processing execution unit for executing processing of performing contributions according to the selected support content by using a point held by the customer relative to the selected support target.SELECTED DRAWING: Figure 1

Description

The present invention relates to support systems, servers, methods, and programs.

2. Description of the Related Art Conventionally, there is known a service (also referred to as a point program or point service) that gives points (points) calculated according to predetermined conditions to consumers according to the amount of money paid for gas, electricity, or the like.

Regarding such point donation, Patent Document 1 discloses donating points to a support target, which is a predetermined sports team or athlete. In addition, in Patent Document 2, a home server calculates a donation to be paid separately from an electricity bill when electricity is consumed in a house, and requests a bank server to execute withdrawal processing for the calculated donation. It is disclosed to

Japanese Patent No. 6332434 JP 2017-138802 A

However, in Patent Literature 1, points can only be donated to a predetermined support target, and a consumer can select and support a target person to be supported by donation (hereinafter referred to as a support target person) by himself/herself. could not. Moreover, in Patent Document 2, the payer of the donation had to pay the donation separately from the electricity bill.

SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to easily support a support target person selected by a consumer without additional burden.

One aspect of the present invention is a support system including a server, a consumer terminal, and a support recipient terminal, wherein the server registers a support recipient in response to a request from the support recipient terminal. a registration unit that selects a person to be supported and content of support designated by the customer in response to a request from the customer terminal; and a support processing execution unit that executes a process of donating according to the selected support content using the points to be donated.

ADVANTAGE OF THE INVENTION According to this invention, the support target person which the consumer selected himself can be supported easily without additional burden.

1 is an overall configuration diagram of a support system according to an embodiment of the present invention; FIG. 3 is a functional block diagram of a server according to one embodiment of the present invention; FIG. It is an example of the data memorize|stored in the charge information storage part which concerns on one Embodiment of this invention. It is an example of data stored in a point information storage unit according to one embodiment of the present invention. It is an example of a screen displayed on the consumer terminal according to one embodiment of the present invention. 4 is a sequence diagram of processing executed by the support system according to one embodiment of the present invention; FIG. 4 is a flowchart of support processing according to an embodiment of the present invention; FIG. 2 is a diagram for explaining distribution of support among a plurality of support recipients (example 1) according to one embodiment of the present invention; FIG. 5 is a diagram for explaining distribution of support among a plurality of support recipients (example 2) according to one embodiment of the present invention; 1 is a block diagram showing the hardware configuration of a server, a consumer terminal, and a support target person terminal according to one embodiment of the present invention; FIG.

<Description of terms>
- In this specification, "points" refers to the points (points) given to the customer according to the amount of payment for any service or goods. Points are calculated based on the payment amount according to predetermined conditions (for example, 〇〇 points per payment amount of 〇〇 yen). The points may be exchangeable for other points (affiliated points). For example, a point is a point given to a consumer in accordance with the amount of payment for charges arising from the use of lifelines such as gas charges and electricity charges.
- In this specification, the term "consumer" refers to a person who receives provision of any service or goods. For example, the consumer is a person (contractor who has a contract with a gas company or the like) who receives lifeline services such as gas and electricity.
- In this specification, the term "support recipient" refers to a person who receives support through donation from a consumer. For example, the support target is an artist or the like. The support recipient may be a person who receives the same lifeline (gas, electricity, etc.) as the consumer.

BEST MODE FOR CARRYING OUT THE INVENTION An embodiment of the present invention will be described below based on the drawings. In this specification, as an example, a case of points given to the consumer according to the amount of money paid for electricity will be described, but the present invention is not limited to this.

<Overall configuration>
FIG. 1 is an overall configuration diagram of a support system 1 according to one embodiment of the present invention. The support system 1 includes a server 10, consumer terminals 20a, 20b, and 20c (hereinafter, the consumer terminals 20a, 20b, and 20c are collectively referred to as the consumer terminal 20), support target person terminals 30a, 30b, and 30c. (Hereinafter, the terminals 30a, 30b, and 30c of the support recipient are collectively referred to as the support recipient terminal 30). Note that the number of consumer terminals 20 and support target person terminals 30 in FIG. 1 is an example, and may be any number. Each of these will be described below.

Server 10 includes fee management server 11 , point management server 12 , and support server 13 . The server 10 can transmit and receive data to and from the consumer terminal 20 and the support recipient terminal 30 via any network. In FIG. 1, the fee management server 11, the point management server 12, and the support server 13 are explained as separate servers, but the fee management server 11, the point management server 12, and the support server 13 are implemented in one server. may be implemented in any number of servers. Each server will be described below.

The charge management server 11 is a server that manages electricity charges of contractors (that is, consumers; support recipients may also be contractors) who have contracts with a gas company or the like. Specifically, the charge management server 11 manages, for each contractor, the monthly amount of the electricity bill to be paid by the contractor.

The point management server 12 is a server that manages the points of point holders (specifically, consumers and support recipients). Specifically, the point management server 12 manages the points given to each point holder.

The support server 13 is a server that executes processing for a consumer to support a support target person by making a donation. The processing for assisting the person to be assisted will be described in detail later with reference to FIG. 2 .

The consumer terminal 20 is used by the consumer (assuming that the consumer a uses the consumer terminal 20a, the consumer b uses the consumer terminal 20b, and the consumer c uses the consumer terminal 20c). terminal). For example, the consumer terminal 20 is a personal computer, tablet, smart phone, or the like.

The support target person terminal 30 is used by the support target person (support target person a uses the support target person terminal 30a, support target person b uses the support target person terminal 30b, and support target person c uses the support target person terminal 30b). (assuming that the terminal 30c is used). For example, the support target person terminal 30 is a personal computer, a tablet, a smartphone, or the like.

<Functional block>
FIG. 2 is a functional block diagram of server 10 according to one embodiment of the present invention. The server 10 includes a fee management unit 110, a fee information storage unit 111, a point management unit 120, a point information storage unit 121, a registration unit 130, a support unit 140 (a support recipient selection unit 141, a support content selection 142 and a support processing execution unit 143). Further, the server 10 executes the programs to perform the charge management unit 110, the point management unit 120, the registration unit 130, the support unit 140 (the support target selection unit 141, the support content selection unit 142, and the support process execution). 143 and ). Each of these will be described below.

The charge management unit 110 manages the electricity charges of contractors (that is, consumers. Support recipients may also be contractors) who have contracts with a gas company or the like. Specifically, the charge management unit 110 stores and manages information on the monthly electricity charges to be paid by the contractor in the charge information storage unit 111 for each contractor. For example, the fee management server 11 can have the fee management unit 110 .

The charge information storage unit 111 stores information on electricity charges of contractors. For example, the charge information storage unit 111 stores data as shown in FIG.

FIG. 3 is an example of data stored in the charge information storage unit 111 according to one embodiment of the present invention. As shown in FIG. 3, the charge information storage unit 111 stores, for each contractor, the monthly amount of the electricity bill to be paid by the contractor.

Returning to the description of FIG.

The point management unit 120 manages points of point holders (specifically, consumers and support recipients). Specifically, the point management unit 120 stores and manages information on points given to each point holder in the point information storage unit 121 . For example, the point management server 12 can have the point management unit 120 .

The point information storage unit 121 stores points of point holders. For example, the point information storage unit 121 stores data as shown in FIG.

FIG. 4 is an example of data stored in the point information storage unit 121 according to one embodiment of the present invention. As shown in FIG. 4, the point information storage unit 121 stores the current number of points held by each point holder.

The points managed by the point management unit 120 are calculated based on the electricity charges managed by the charge management unit 110 according to predetermined conditions.

Returning to the description of FIG.

The registration unit 130 registers consumers and support recipients.

<<Customer Registration>>
The registration unit 130 receives from the customer terminal 20 a request to apply for the service according to the present invention (a service that allows a customer to support a person to be supported). The registration unit 130 registers the requested customer as a supporter in response to the request.

<<Registration of people eligible for support>>
The registration unit 130 receives a request to apply for a service according to the present invention (a service that allows a consumer to support a support target person) from the support target user terminal 30 . In response to the request, the registration unit 130 registers the requested support recipient as a support recipient.

The support unit 140 executes processing for a consumer to support a support target person by making a donation. The support unit 140 includes a support target person selection unit 141 , a support content selection unit 142 , and a support processing execution unit 143 . Note that the support target person selection unit 141 and the support content selection unit 142 are collectively referred to as a selection unit. Each of these will be described below.

The support target selection unit 141 selects a support target to be supported by the consumer in response to a request from the consumer terminal 20 . Specifically, the support target selection unit 141 causes the consumer terminal 20 to display a screen for selecting the support target and the content of support. The support target selection unit 141 receives information on the support target selected by the consumer from the consumer terminal 20 . After subscribing to the service according to the present invention (a service that allows the consumer to support the support target), the consumer can select the support target each time support is provided (that is, the support target can change the person).

The support content selection unit 142 selects the content to be supported by the consumer in response to a request from the consumer terminal 20 . Specifically, the support content selection unit 142 causes the consumer terminal 20 to display a screen for selecting the support recipient and the support content. The support content selection unit 142 receives information on the support content selected by the consumer from the consumer terminal 20 . After subscribing to the service according to the present invention (a service that enables the consumer to support the person to be supported), the consumer can select the content of the support each time the support is provided.

<Screen example>
Here, the screen for selecting the person to be supported and the content of support will be described with reference to FIG. As described above, the consumer can select the person to be supported and the content of support on the screen displayed on the consumer terminal 20 .

FIG. 5 is an example of a screen displayed on the consumer terminal 20 according to one embodiment of the present invention. A plurality of support target persons (support target person a, support target person b, and support target person c in the example of FIG. 5) are displayed on the screen for selecting the support target person and the content of support. On the screen, the customer selects one or more support recipients that the consumer wants to support, and selects the content of support for each support recipient (that is, the number of points to be donated (in the example of FIG. 5, , 100 points) can be input) to the support target person a.

Returning to the description of FIG.

The support processing execution unit 143 performs a process of donating the support recipient selected by the support recipient selection unit 141 according to the support content selected by the support content selection unit 142 using the points owned by the consumer. to run. Specifically, the support processing execution unit 143 subtracts the number of points input by the consumer on the screen for selecting the support recipient and the content of support from the points (current number of points) held by the consumer. . The support process execution unit 143 adds the subtracted points (the number of points input by the consumer on the screen) to the points owned by the support recipient.

<Method>
FIG. 6 is a sequence diagram of processing executed by the support system 1 according to one embodiment of the present invention.

In step 1 (S1), a customer and a person to be supported apply for support. It should be noted that the application by the customer and the application by the person to be supported may not be made at the same time.

The customer terminal 20 transmits to the server 10 a request to apply for the service according to the present invention (a service that allows the customer to support the person to be supported). The server 10 receives the request from the consumer terminal 20 .

The support target person terminal 30 transmits to the server 10 a request to apply for the service according to the present invention (a service that allows the consumer to support the support target person). The server 10 receives the request from the support recipient terminal 30 .

In step 2 (S2), the registration unit 130 of the server 10 registers the consumer and the person to be supported.

Specifically, the registration unit 130 of the server 10 registers as a person who supports the customer in response to the request of S1. Further, the registration unit 130 of the server 10 registers the person to be supported as a person to be supported in response to the request of S1.

In step 3 (S3), the consumer terminal 20 transmits to the server 10 a request to execute a process for the consumer to support the support target person by donating. Specifically, the consumer terminal 20 transmits to the server 10 information about the support recipient selected by the consumer and the details of the support. In addition, the support target person may be supported at any time.

In step 4 (S4), the support unit 140 of the server 10 executes processing for the consumer to support the support recipient by making a donation.

Specifically, the support target selection unit 141 selects a support target to be supported by the consumer in response to the request from the consumer terminal 20 in S3. The support content selection unit 142 selects the content to be supported by the consumer in response to the request from the consumer terminal 20 in S3. The support processing execution unit 143 performs a process of donating the support recipient selected by the support recipient selection unit 141 according to the support content selected by the support content selection unit 142 using the points owned by the consumer. to run.

In step 5 (S5), the support processing execution unit 143 of the server 10 notifies that the support target person has been supported in S4 (for example, the content of the support (the number of points donated)). to notify.

FIG. 7 is a flowchart of support processing according to one embodiment of the present invention.

In step 11 (S11), the support processing execution unit 143 of the server 10 selects the support target person and the content of support from the points held by the consumer (the current number of points). Subtract the number of points.

In step 12 (S12), the support process executing unit 143 of the server 10 adds the points for the subtraction in S11 (the number of points input by the consumer on the screen) to the points owned by the support recipient.

<Other embodiments>
Other embodiments will be described below. It should be noted that the embodiments herein can be implemented in any combination.

<< Appropriation to gas and electricity bills >>
In the above embodiment, points were donated to the supportee, but in another embodiment of the present invention, part or all of the gas or electricity bill may be donated to the supportee. .

Specifically, the support processing execution unit 143 subtracts the number of points input by the consumer on the screen for selecting the support recipient and the content of support from the points (current number of points) held by the consumer. . The support processing execution unit 143 applies the points for the subtraction (the number of points entered by the consumer on the screen) to the gas or electricity bill of the support recipient (for example, the gas or electricity bill of 〇〇 per 〇〇 point). 〇 yen). In addition, the support processing execution unit 143 applies the subtracted points (the number of points input by the customer on the screen) to at least one of the device repair fee, the travel fee, and the device purchase fee of the support recipient. can do. It should be noted that if there are points left over after allotment, the support processing execution unit 143 may provide the support recipient with money (for example, electronic money) corresponding to the remaining points.

<<Distribution of support>>
In one embodiment of the present invention, points collected from multiple consumers can be distributed among multiple support recipients. Assistance distribution will be described with reference to FIGS. 8 and 9. FIG.

FIG. 8 is a diagram for explaining distribution among a plurality of support recipients (example 1) according to one embodiment of the present invention. As shown in FIG. 8 , the support processing executing unit 143 executes processing of making a donation to one of the plurality of support recipients using points collected from the plurality of consumers. can do. For example, an operating company or the like may hold a contest for support recipients such as artists, and donate to the winner.

FIG. 9 is a diagram for explaining distribution among a plurality of support recipients (example 2) according to one embodiment of the present invention. As shown in FIG. 9, the support processing executing unit 143 performs a process of donating to two or more support recipients out of a plurality of support recipients using points collected from a plurality of consumers. can be executed. For example, a contest is held for artists and other people who are eligible for support, and the top performers (e.g., 1st place, 2nd place, and 3rd place) are given a predetermined ratio (e.g., 1st place 50% to the first person, 30% to the second place person, 20% to the third place person).

＜＜Benefits＞＞
In one embodiment of the present invention, consumers can obtain benefits such as the ability to use SNS pages limited to support recipients, the ability to participate in limited events, and the ability to receive gifts in return, in response to donations. can be done.

<effect>
In this way, according to one embodiment of the present invention, the consumer can easily support the support target person selected by the consumer without any additional burden. In addition, since artists and others can apply to register themselves as support recipients, even individuals and organizations that are not well known or well-known can receive support.

<Hardware configuration>
FIG. 10 is a block diagram showing the hardware configuration of the server 10, consumer terminal 20, and support recipient terminal 30 according to one embodiment of the present invention. The server 10 , the customer terminal 20 , and the support recipient terminal 30 have a CPU (Central Processing Unit) 1001 , a ROM (Read Only Memory) 1002 , and a RAM (Random Access Memory) 1003 . The CPU 1001, ROM 1002, and RAM 1003 form a so-called computer.

The server 10 , the consumer terminal 20 , and the support recipient terminal 30 each have an auxiliary storage device 1004 , a display device 1005 , an operation device 1006 , an I/F (Interface) device 1007 and a drive device 1008 . The hardware of the server 10, the customer terminal 20, and the support target person terminal 30 are interconnected via a bus B. FIG.

A CPU 1001 is an arithmetic device that executes various programs installed in an auxiliary storage device 1004 .

ROM 1002 is a non-volatile memory. The ROM 1002 functions as a main storage device that stores various programs, data, etc. necessary for the CPU 1001 to execute various programs installed in the auxiliary storage device 1004 . Specifically, the ROM 1002 functions as a main storage device that stores boot programs such as BIOS (Basic Input/Output System) and EFI (Extensible Firmware Interface).

A RAM 1003 is a volatile memory such as a DRAM (Dynamic Random Access Memory) or an SRAM (Static Random Access Memory). The RAM 1003 functions as a main storage device that provides a work area that is developed when various programs installed in the auxiliary storage device 1004 are executed by the CPU 1001 .

The auxiliary storage device 1004 is an auxiliary storage device that stores various programs and information used when various programs are executed.

The display device 1005 is a display device that displays the internal states of the server 10 , the customer terminal 20 , and the support target person terminal 30 .

The operation device 1006 is an input device for the administrator of the server 10 , the consumer terminal 20 , and the support recipient terminal 30 to input various instructions to the server 10 , the consumer terminal 20 , and the support recipient terminal 30 .

The I/F device 1007 is a communication device for connecting to a network and communicating with other devices.

A drive device 1008 is a device for setting a storage medium 1009 . The storage medium 1009 here includes media such as CD-ROMs, flexible disks, magneto-optical disks, etc., which record information optically, electrically or magnetically. The storage medium 10 may also include a semiconductor memory that electrically records information such as an EPROM (Erasable Programmable Read Only Memory), a flash memory, or the like.

Various programs to be installed in the auxiliary storage device 1004 are installed by, for example, setting the distributed storage medium 1009 in the drive device 1008 and reading the various programs recorded in the storage medium 1009 by the drive device 1008. be done. Alternatively, various programs installed in the auxiliary storage device 1004 may be installed by being downloaded from the network via the I/F device 1007 .

Although the embodiments of the present invention have been described in detail above, the present invention is not limited to the specific embodiments described above, and various modifications can be made within the scope of the gist of the present invention described in the claims.・Changes are possible.

1 support system 10 server 11 fee management server 12 point management server 13 support server 20 consumer terminal 30 support target person terminal 110 fee management unit 111 fee information storage unit 120 point management unit 121 point information storage unit 130 registration unit 140 support unit 141 Assistance recipient selection unit 142 Assistance content selection unit 143 Assistance processing execution unit 1001 CPU
1002 ROMs
1003 RAM
1004 auxiliary storage device 1005 display device 1006 operation device 1007 I/F device 1008 drive device 1009 storage medium

Claims (12)

A support system including a server, a consumer terminal, and a support target person terminal,
The server is
a registration unit for registering a person to be supported in response to a request from the terminal of the person to be supported;
a selection unit that selects a person to be supported and a content of support indicated by a consumer in response to a request from the consumer terminal;
a support processing execution unit that executes a process of making a donation according to the selected support content to the selected support recipient using the points owned by the consumer. 2. The support system according to claim 1, wherein said points are points given to said consumer in accordance with a service payment amount including a gas charge or an electricity charge. 3. The support system according to claim 1, wherein the content of the support is to subtract the points owned by the consumer and add the subtracted points to the points owned by the person to be supported. 3. The support system according to claim 1, wherein said content of support is to subtract the points owned by said consumer and apply the subtracted points to said support target person's gas bill or electricity bill. . The content of the support is to subtract the points owned by the consumer and apply the subtracted points to at least one of the device repair fee, the business trip fee, and the equipment purchase fee of the support target person. 3. A support system according to claim 1 or 2, wherein there is a 6. The support system according to any one of claims 1 to 5, wherein said support processing execution unit distributes support among a plurality of support recipients. 7. The support process execution unit according to claim 6, wherein the support process executing unit executes a process of making a donation to one of the plurality of support target people using points collected from a plurality of consumers. support system. 7. The support processing executing unit executes a process of donating to two or more support recipients among the plurality of support recipients using points collected from a plurality of consumers. The support system described in . 9. The support system according to any one of claims 1 to 8, wherein the person to be supported is changeable. a registration unit for registering a person to be supported in response to a request from the terminal of the person to be supported;
a selection unit that selects a person to be supported and the content of support specified by the consumer in response to a request from the consumer terminal;
a support processing execution unit that executes a process of making a donation corresponding to the selected support content to the selected support recipient using the points owned by the consumer. A method performed by a server comprising:
a step of registering the support recipient in response to a request from the support recipient terminal;
a step of selecting a person to be supported and the content of support indicated by the consumer in response to a request from the consumer terminal;
and executing a process of donating to the selected support target person according to the selected support content using the points owned by the consumer. the server,
a registration unit for registering a person to be supported in response to a request from the terminal of the person to be supported;
a selection unit that selects a person to be supported and the content of support specified by the consumer in response to a request from the consumer terminal;
A program for functioning as a support processing execution unit that executes a process of making a donation corresponding to the selected support content to the selected support recipient using the points owned by the consumer.

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