JP2022189455A - Information processing apparatus, information processing method, and information processing program - Google Patents

Abstract

To provide an information processing apparatus configured to improve operating efficiency of a mobile body while preventing reduction in usability of a user, an information processing method, and an information processing program.SOLUTION: In an information processing system 1, an information processing apparatus 100 includes: a receiving unit which receives reservation information including reservation fixation date which is a due date for fixing a reservation from multiple users who desire to make reservations for mobile bodies; and a determination unit which fixes the reservations of the users before the due date of each of the users, on the basis of the reservation information received from the users.SELECTED DRAWING: Figure 4

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

In recent years, for example, the number of users of public transportation such as trains and buses has decreased in areas where population decline and aging are serious. In addition, along with the decrease in the number of users, the boarding rate has decreased, and the number of public transportation systems operating has decreased, and the services have been abolished.

Therefore, in such areas, attention is focused on on-demand public transportation such as on-demand buses and shared taxis that operate according to user requests. For example, a technique for creating an on-demand bus operation plan is known.

JP 2011-22646 A

However, in the above-described conventional technology, it is necessary to determine the operating route early, so it is necessary to close the reservation from the user within a predetermined time. Therefore, if there are vacant seats (seats remaining) on the on-demand bus, the vacant seats may not be used even though more passengers can use them, and the operational efficiency (also called a ride-sharing rate) may decrease. Therefore, with the conventional technology described above, it is not always possible to improve the operational efficiency of mobile units while preventing usability from deteriorating for users.

An information processing apparatus according to an embodiment includes a reception unit that receives reservation information including a reservation confirmation date and time that is a deadline for confirming the reservation from a plurality of users who wish to make a reservation for use of a mobile device; and a decision unit that confirms the reservation of each of the plurality of users by the reservation confirmation date and time of each of the plurality of users based on the reservation information received from.

FIG. 1 is an explanatory diagram showing an outline of information processing for confirming a reservation by a first-in-first-out (FIFO) method according to the prior art. FIG. 2 is an explanatory diagram showing an outline of information processing of reservation confirmation by the previous day total reservation system according to the prior art. FIG. 3 is an explanatory diagram showing an outline of information processing of reservation confirmation by the reservation confirmation method according to the embodiment. FIG. 4 is a diagram illustrating a configuration example of an information processing system according to the embodiment; FIG. 5 is a diagram showing an example of an input form for reservation information according to the embodiment. FIG. 6 is a flow chart showing an information processing procedure according to the embodiment. FIG. 7 is a flow chart showing an information processing procedure according to the embodiment. FIG. 8 is a hardware configuration diagram showing an example of a computer that implements the functions of the information processing apparatus.

Embodiments for implementing an information processing apparatus, an information processing method, and an information processing program according to the present application (hereinafter referred to as "embodiments") will be described in detail below with reference to the drawings. The information processing apparatus, information processing method, and information processing program according to the present application are not limited to this embodiment. Also, in each of the following embodiments, the same parts are denoted by the same reference numerals, and overlapping descriptions are omitted.

(embodiment)
[1. Introduction]
Traditionally, reservation confirmation methods for on-demand mobile vehicles such as on-demand buses and shared taxis include the FIFO (First-In-First-Out) method (a method in which early reservations are confirmed in order) and the previous day reservation method ( There is a method in which reservations are totaled before the due date and the manager decides the reservation based on the overall efficiency. However, in conventional reservation confirmation methods, there is often a trade-off relationship between the advantages and disadvantages of users and administrators. In this embodiment, an on-demand bus that can be shared will be described as an example of a moving object.

FIG. 1 is an explanatory diagram showing an outline of information processing for confirming a reservation by a first-in-first-out (FIFO) method according to the prior art. In FIG. 1, the reservation system sequentially accepts requests for reservation of an on-demand bus traveling from a departure point to a destination from three users X to Z who wish to use the on-demand bus.

In FIG. 1, the reservation system first receives a request from the user X to make a reservation to travel from the departure point "A" to the destination "B" by boarding at the departure time "11:00". When the reservation system accepts the request of the user X, the reservation system confirms the reservation to move from the departure point "A" to the destination "B" from the departure time "11:00" to the arrival time "11:05".

Subsequently, the reservation system accepts a request from the user Y to make a reservation to travel from the departure point "C" to the destination "D" by boarding at the departure time "11:10". Upon receiving the request of user Y, the reservation system confirms a reservation for traveling from departure point "C" to destination "D" at departure time "11:10" and arrival time "11:15".

Subsequently, the reservation system accepts a request from the user Z to make a reservation to travel from the departure point "B" to the destination "C" by boarding at the departure time "11:10". At this time, the reservation system can make a reservation for user Z by changing the content of user Y's reservation. However, in the FIFO system, since reservations are confirmed in the order in which requests are received from users, it is not possible to change the already confirmed reservation of user Y. Therefore, in the FIFO method, it is impossible to make a reservation for user Z, so there is an opportunity loss in that user Z's reservation is lost.

As shown in FIG. 1, the FIFO method has the merit that the reservation and usage fee are fixed immediately for the user. On the other hand, for the manager, if he had accepted requests for reservations accepted later, he would have been able to determine an overall profitable usage schedule without causing opportunity loss. can't be changed, so there is a disadvantage that you have to give up the overall benefit.

FIG. 2 is an explanatory diagram showing an outline of information processing of reservation confirmation by the previous day total reservation system according to the prior art. 2 differs from FIG. 1 in that the reservation system collectively accepts requests for reservations from three users X to Z who wish to use the on-demand bus with a deadline up to a certain time.

In FIG. 2, the reservation system determines an overall efficient operating schedule based on all reservation requests received from three users XZ. For example, since user X has requested a reservation to travel from departure point "A" to destination "B" by boarding at departure time "11:00", the user X will arrive at departure time "11:00". At the time "11:05", a reservation for moving from the starting point "A" to the destination "B" is confirmed.

In addition, the reservation system accepts a request from user Y to make a reservation to travel from the departure point "C" to the destination "D" by boarding at the departure time "11:10". 10” to move from the starting point “B” to the destination “C”. Here, since the request of user Y and the request of user Z overlap, the reservation system changes the reservation content of user Y from the request, and both user Y and user Z can board. and determine an efficient operation schedule. Specifically, the reservation of the user Z who travels from the departure point "B" to the destination "C" from the departure time "11:10" to the arrival time "11:15" is confirmed. In addition, the reservation of the user Y who travels from the departure point "C" to the destination "D" from the departure time "11:15" to the arrival time "11:20" is confirmed. Thereby, the user Z can confirm the desired reservation. Further, the user Y can confirm a reservation to move from the departure point "C" to the destination "D" although the departure time is delayed by 5 minutes. Also, for the manager, after operating the on-demand bus from the departure point "B" to the destination "C", subsequently operating the on-demand bus from the departure point "C" to the destination "D". Therefore, an efficient operation schedule can be determined.

As shown in FIG. 2, the day-ahead reservation system collects individual reservations and then collectively decides the entire reservation, so that the administrator can determine a utilization schedule that is generally highly profitable. On the other hand, for users, there is a demerit that it takes a long time to confirm the reservation because the system does not confirm the reservation until all the reservations have been requested. Conflicts can also occur even among reservations received collectively.

FIG. 3 is an explanatory diagram showing an outline of information processing of reservation confirmation by the reservation confirmation method according to the embodiment. As shown in FIG. 3, in the reservation confirmation method according to the embodiment, each of three users X to Z who wish to use the on-demand bus is notified of the reservation confirmation date and time, which is the deadline for confirming the reservation, and the date and time of the on-demand bus. 1 and 2 in that requests for reservations are accepted. The information processing shown in FIG. 3 is performed by an information processing apparatus 100 (see FIG. 4), which will be described later.

In FIG. 3, the information processing apparatus 100 has a reservation confirmed date and time that the reservation is to be confirmed by "10:30", and boarding at the departure time "11:00" from the departure point "A" to the destination "B". , from the user X. Similarly, the information processing apparatus 100 requests that the reservation be confirmed by "11:00", along with the reservation confirmed date and time, and the departure time of "11:10" from the departure point "C" to the destination "D". A request for a reservation to move to is received from the user Y. In addition, the information processing apparatus 100 requests that the reservation be confirmed by "10:00", along with the reservation confirmed date and time, and the departure time "11:10" from the departure point "B" to the destination "C". A request for a reservation to move is accepted from a user Z.

When receiving reservations for three users X to Z, the information processing apparatus 100 confirms the reservations in order from the reservation corresponding to the earliest reservation confirmation date and time among the received reservation confirmation dates and times. In the example shown in FIG. 3, first, the information processing apparatus 100 confirms the reservation of the user Z corresponding to the earliest reservation confirmation date and time "10:00" among the received reservation confirmation dates and times. Specifically, the information processing apparatus 100, when a predetermined time (for example, 10 minutes before) comes from the earliest reservation confirmed date and time "10:00" Based on , the reservation of the user Z who travels from the departure point "B" to the destination "C" from the departure time "11:10" to the arrival time "11:15" is confirmed. Subsequently, when the reservation of user Z is confirmed, the information processing apparatus 100 notifies user Z of the reservation confirmation at "10:00", which is the reservation confirmation date and time.

In addition, the information processing apparatus 100 confirms the reservation of the user X corresponding to "10:30", which is the second earliest reservation confirmation date and time among the received reservation confirmation dates and times. Specifically, the information processing apparatus 100, when a predetermined time has passed from "10:30", which is the second earliest reservation confirmation date and time, determines the contents of the desired reservation of the user X and the reservation already confirmed. Based on the reservation of the user Z, the reservation for moving from the departure point "A" to the destination "B" from the departure time "11:00" to the arrival time "11:05" is confirmed. Subsequently, when the reservation of the user X is confirmed, the information processing apparatus 100 notifies the user X of the confirmation of the reservation at "10:30" which is the reservation confirmation date and time.

Further, the information processing apparatus 100 confirms the reservation of the user X corresponding to "11:00", which is the latest reservation confirmation date and time among the received reservation confirmation dates and times. Specifically, the information processing apparatus 100, when it is a predetermined time before the latest reservation confirmed date and time "11:00", the user Y's desired reservation content and the already confirmed user Based on the reservations of Z and X, confirm the reservation to travel from the departure point "C" to the destination "D" from the departure time "11:15" to the arrival time "11:20". In this way, the information processing apparatus 100 determines the operation schedule of the on-demand bus so as not to change the reservation details regarding the confirmed reservation. Subsequently, when the reservation of the user X is confirmed, the information processing apparatus 100 notifies the user Y of the confirmation of the reservation at "11:00" which is the reservation confirmation date and time.

In this manner, the information processing apparatus 100 receives reservation information including the reservation confirmation date and time, which is the deadline for confirming the reservation, from a plurality of users who wish to make a reservation for using the on-demand bus. Then, based on the reservation information received from the users, the information processing apparatus 100 confirms reservations for each of the users by the reservation confirmation date and time of each of the users. As a result, the information processing apparatus 100 can improve the operational efficiency of mobile units while minimizing the disadvantage of the FIFO system, which tends to cause opportunity loss, for example. Further, the information processing apparatus 100 allows the user to set the reservation confirmation date and time, thereby minimizing deterioration of usability for the user, for example, it takes a long time to complete the reservation in the day-ahead total reservation system. Therefore, the information processing apparatus 100 can improve the operational efficiency of the mobile body while preventing deterioration of usability for the user.

[2. Configuration example of information processing system]
FIG. 4 is a diagram illustrating a configuration example of an information processing system according to the embodiment; The information processing system 1 may include a user device 10 , a mobile device 20 and an information processing device 100 . The user device 10, the mobile device 20, and the information processing device 100 may be communicatively connected via a predetermined network N by wire or wirelessly. The information processing system 1 may include any number of user devices 10 , any number of mobile devices 20 , and any number of information processing devices 100 .

The user device 10 is an information processing device used by a user who uses an on-demand bus (a type of mobile object) dispatch service provided by the information processing device 100 . The user device 10 is realized by, for example, a smart phone, a tablet terminal, a notebook PC (Personal Computer), a desktop PC, a mobile phone, a PDA (Personal Digital Assistant), or the like. Further, the user device 10 receives information (for example, information displayed on the screen of the user device 10 when making a request for dispatch) related to the on-demand bus dispatch service provided by the information processing device 100 via a web browser or an application. Display by In the present embodiment, the user device 10 displays information about an on-demand bus dispatch service provided by the information processing device 100 by means of an application (hereinafter also referred to as a dispatch application).

The mobile device 20 is an information processing device that manages operation information of the on-demand bus provided by the information processing device 100 . The mobile device 20 receives a vehicle operation schedule (vehicle usage schedule) from the information processing device 100 . Upon receiving the vehicle operation schedule, the mobile device 20 operates the vehicle based on the received operation schedule.

Next, the configuration of the information processing apparatus 100 according to the embodiment will be described. The information processing device 100 may have a communication section 110 , a storage section 120 and a control section 130 . The information processing apparatus 100 includes an input unit (for example, a keyboard, a mouse, etc.) for receiving various operations from an administrator of the information processing apparatus 100, and a display unit (for example, a liquid crystal display) for displaying various information. may have.

(Communication unit 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card) or the like. The communication unit 110 is connected to a network by wire or wirelessly, and transmits and receives information to and from the user device 10 and the mobile device 20, for example.

(storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or flash memory, or a storage device such as a hard disk or an optical disk. For example, the storage unit 120 stores reservation information acquired from the user device 10 .

(User information storage unit 121)
The user information storage unit 121 stores various information about users. For example, the user information storage unit 121 has items such as "user ID" and "name". "User ID" indicates identification information for identifying a user. "Name" indicates the name of the user.

(Mobile body information storage unit 122)
The mobile object information storage unit 122 stores various information about mobile objects. For example, the mobile unit information storage unit 122 has items such as “mobile unit ID” and “name”. "Mobile body ID" indicates identification information for identifying an on-demand bus. "Name" indicates the name of the on-demand bus.

(Reservation information storage unit 123)
The reservation information storage unit 123 stores various information related to reservations received from users. For example, the reservation information storage unit 123 has items such as "reservation ID", "user ID", "confirmation status", "reservation information", "usage fee (yen)", and "discount amount (yen)". "Reservation ID" indicates identification information for identifying a reservation. "User ID" indicates identification information for identifying the user who made the reservation. "Confirmation status" indicates the confirmation status of the reservation. For example, the confirmation status "not confirmed" indicates that the reservation is not confirmed. Further, the confirmation status "confirmed" indicates that the reservation has been confirmed. "Reservation information" indicates the content of the reservation regarding the use of the on-demand bus. "Usage fee (yen)" indicates the amount of the on-demand bus usage fee (basic fee). "Discount amount (yen)" indicates the discount amount to be discounted from the on-demand bus charge. Note that the discount amount may take not only a positive value but also a negative value. For example, if the discount amount is a negative value, it means a surcharge added to the on-demand bus charge.

FIG. 5 is a diagram showing an example of an input form for reservation information according to the embodiment. The user device 10 of the user displays a screen as shown in FIG. For example, the user device 10 displays the screen received from the information processing device 100 . The user device 10, according to the user's input operation, selects a boarding place (for example, "00 station"), which is a place where the user wishes to board the on-demand bus, and a boarding time at which the user wishes to board the on-demand bus. boarding time range (e.g., "9:00-10:00"), drop-off location (e.g., "〇〇 building") where you wish to get off from the on-demand bus, Drop-off time range (for example, "10:00-10:50") that is the range of drop-off times that you wish to drop off, whether or not you can share a ride (for example, "Yes"), and reservation confirmation date and time (for example, "July 2021 8:00 on the 1st of the month”) is accepted. When the input of the boarding place, boarding time range, drop-off place, drop-off time range, and reservation confirmation date and time is received, the user device 10 receives information on the boarding place, boarding time range, drop-off place, drop-off time range, and reservation confirmation date and time. to the information processing apparatus 100 .

(Operation schedule information storage unit 124)
The service schedule information storage unit 124 stores various information regarding the service schedule of the on-demand bus. For example, the operation schedule information storage unit 124 stores information on an on-demand bus that is updated for each earliest reservation confirmation date and time among reservation confirmation dates and times related to unconfirmed reservations among reservations corresponding to reservation information received from a plurality of users. Store the operating schedule.

(control unit 130)
Returning to the description of FIG. The control unit 130 is a controller, and for example, various programs (information processing programs) stored in a storage device inside the information processing apparatus 100 are controlled by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. (equivalent to one example) is implemented by executing the RAM as a work area. Also, the control unit 130 is a controller, and is implemented by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

The control unit 130 has a reception unit 131, a determination unit 132, a calculation unit 133, and a notification unit 134 as functional units, and implements or executes the information processing operation described below. Note that the internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 4, and may be another configuration as long as it performs information processing to be described later. Moreover, each functional unit indicates the function of the control unit 130 and may not necessarily be physically distinguished.

(Reception unit 131)
The reception unit 131 receives reservation information including a reservation confirmation date and time, which is a deadline for confirming the reservation, from a plurality of users who wish to make a reservation for use of the on-demand bus. Specifically, as an example of the reservation information, the reception unit 131 stores the boarding location where the on-demand bus is desired to be boarded and the boarding time at which the on-demand bus is desired to be boarded, as shown in FIG. The boarding time range that is the range, the drop-off place that is the place where you want to get off from the on-demand bus, the drop-off time range that is the range of the drop-off time you want to get off from the on-demand bus, whether you can share a ride, and the reservation confirmation date and time accept.

For example, the reception unit 131 may receive the boarding location, boarding time range, drop-off location, drop-off time range, and reservation confirmation date and time in a free input format. In addition, the reception unit 131 selects a boarding place, a boarding time range, a drop-off place, a drop-off time range, and a reservation confirmation date and time in a format that is selected from places and times preset by a business operator that provides an on-demand bus dispatch service. may be accepted. For example, the reception unit 131 selects a time in units of 30 minutes (eg, "9:00", "9:30", . The date and time of reservation confirmation may be accepted in the form of selection from "17:30" and "18:00").

Upon receiving the reservation information, the reception unit 131 determines whether or not the reservation related to the received reservation information is possible. Specifically, when the reservation information is received, the reception unit 131 refers to the operation schedule information storage unit 124 to refer to the boarding location, boarding time range, drop-off location, and drop-off time range (hereinafter referred to as It is determined whether or not it is possible to make a reservation that satisfies the conditions of (also referred to as reservation content).

For example, when the reservation frame related to the reservation content included in the received reservation information is already filled with confirmed reservations, the reception unit 131 determines that the reservation related to the received reservation information is impossible. When the reception unit 131 determines that the reservation is impossible, it transmits a notification about the impossibility of the reservation to the user device 10 of the user.

On the other hand, when determining that the reservation is possible, the reception unit 131 stores the reservation related to the received reservation information in the reservation information storage unit 123 as an unconfirmed reservation. After storing the reservation related to the received reservation information as an unconfirmed reservation, the reception unit 131 transmits a notification regarding the reception of the reservation to the user device 10 of the user.

(Determination unit 132)
Based on reservation information received from a plurality of users, the determination unit 132 confirms reservations for each of the plurality of users by the reservation confirmation date and time for each of the plurality of users. Specifically, the determination unit 132 refers to the reservation information storage unit 123 and determines whether or not there is an unconfirmed reservation. When determining that there is an unconfirmed reservation, the determining unit 132 determines whether or not the earliest reservation confirmed date and time among the reservation confirmed dates and times related to the unconfirmed reservation is before a predetermined time.

If the determining unit 132 determines that it is a predetermined time before the earliest reservation confirmation date and time among reservation confirmation dates and times related to unconfirmed reservations among reservations corresponding to reservation information received from a plurality of users, the reservation is confirmed. Determining an on-demand bus service schedule based on the schedule information and unconfirmed reservation details.

Specifically, when there is a confirmed reservation among the reservations corresponding to the reservation information received from a plurality of users, the determination unit 132 turns ON so as not to change the reservation details related to the confirmed reservation. Decide on the demand bus service schedule. More specifically, the determining unit 132 determines the on-demand bus service schedule using an existing algorithm used to determine the on-demand bus service schedule. For example, an existing algorithm is an algorithm for determining the operation schedule of an on-demand bus so that more users can use the on-demand bus.

After determining the operation schedule of the on-demand bus, the determination unit 132 then determines whether or not the user's reservation corresponding to the earliest reservation confirmed date and time has been determined. For example, the determination unit 132 determines whether or not the determined on-demand bus operation schedule includes a reservation related to the user's reservation content corresponding to the earliest reservation confirmed date and time. If the determination unit 132 determines that the determined on-demand bus operation schedule includes a reservation corresponding to the user's reservation content corresponding to the earliest reservation confirmation date and time, the earliest reservation confirmation is performed. It is determined that the reservation of the user corresponding to the date and time has been decided. Subsequently, when determining that the user's reservation corresponding to the earliest reservation confirmation date and time has been determined, the determination unit 132 determines the usage corresponding to the earliest reservation confirmation date and time based on the determined on-demand bus operation schedule. to confirm a person's reservation.

On the other hand, if the determination unit 132 determines that the determined on-demand bus operation schedule does not include a reservation corresponding to the user's reservation details corresponding to the earliest reservation confirmed date and time, the determination unit 132 It is determined that the user's reservation corresponding to the reservation confirmed date and time has not been decided.

(Calculation unit 133)
The calculator 133 calculates the charge for the on-demand bus. Specifically, when the determination unit 132 confirms the reservation of the user corresponding to the earliest reservation confirmation date and time, the calculation unit 133 calculates the charge for the user corresponding to the earliest reservation confirmation date and time. More specifically, the calculation unit 133 calculates a higher usage fee as the reservation date and time, which is the date and time when the reservation is received, and the reservation confirmation date and time are closer. For example, when the reservation date and time and the reservation confirmed date and time of the user corresponding to the earliest reservation confirmed date and time are less than a predetermined time, the calculation unit 133 calculates that the usage Calculate high fees. Alternatively, the calculation unit 133 calculates the basic charge of the on-demand bus in the movement section based on the determined reservation details. Subsequently, the calculation unit 133 may calculate a higher extra fee to be added to the basic fee as the reservation date and time of the user corresponding to the earliest reservation confirmation date and time are closer to the reservation confirmation date and time.

(Notification unit 134)
The notification unit 134 notifies the user whose reservation has been confirmed among the plurality of users of the content of the reservation related to the confirmed reservation. Specifically, when the determination unit 132 confirms the reservation of the user corresponding to the earliest reservation confirmation date and time, the notification unit 134 sends the notification to the user device 10 of the user corresponding to the earliest reservation confirmation date and time. Send booking confirmation notifications. For example, the notification unit 134 transmits a notification regarding the content of the reservation confirmed by the determination unit 132 together with the usage fee calculated by the calculation unit 133 when the reservation confirmation date and time is early.

In addition, the notification unit 134 notifies a user who cannot make a reservation among a plurality of users that the reservation is impossible. For example, when the determination unit 132 determines that the reservation of the user corresponding to the earliest reservation confirmed date and time has not been decided, the notification unit 134 sends a message to the user device 10 of the user corresponding to the earliest reservation confirmed date and time. , to send notifications about failed reservations (impossible to book). For example, the notification unit 134 transmits a notification about the failure of the reservation when the reservation confirmation date is early.

[3. Information processing procedure]
FIG. 6 is a flow chart showing an information processing procedure according to the embodiment. In FIG. 6, the reception unit 131 of the information processing device 100 receives reservation information from the user device 10 of the user (step S101). Upon receiving the reservation information, the reception unit 131 determines whether or not the reservation for the received reservation information is possible (step S102).

If the reception unit 131 determines that the reservation is possible (step S102; Yes), the reception unit 131 stores the reservation related to the received reservation information as an unconfirmed reservation in the reservation information storage unit 123 (step S103). After storing the reservation related to the received reservation information as an unconfirmed reservation, the reception unit 131 transmits a notification that the reservation has been received to the user device 10 of the user (step S104). After transmitting the notification, the receiving unit 131 ends the reservation receiving process.

On the other hand, when the reception unit 131 determines that the reservation is impossible (step S102; No), it transmits a notification about the impossibility of reservation to the user device 10 of the user (step S105). . After transmitting the notification, the receiving unit 131 ends the reservation receiving process.

FIG. 7 is a flow chart showing an information processing procedure according to the embodiment. In FIG. 7, the determination unit 132 of the information processing device 100 refers to the reservation information storage unit 123 and determines whether or not there is an unconfirmed reservation (step S201).

When determining that there is no unconfirmed reservation (step S201; No), the determination unit 132 ends the process.

On the other hand, when determining that there is an unconfirmed reservation (step S201; Yes), the determination unit 132 determines whether or not the earliest reservation confirmation date and time among the reservation confirmation dates related to the unconfirmed reservation is a predetermined time before. (Step S202).

If the determination unit 132 determines that the earliest reservation confirmation date and time among the reservation confirmation dates related to unconfirmed reservations is not earlier than the predetermined time (step S202; No), the process ends.

On the other hand, if the determination unit 132 determines that the earliest reservation confirmed date and time among the reservation confirmed dates and times related to unconfirmed reservations is a predetermined time before (Step S202; Yes), the confirmed schedule information and the unconfirmed reservation An operation schedule for the moving body is determined based on the content (step S203).

After determining the operation schedule of the moving body, the determination unit 132 determines whether or not the user's reservation corresponding to the earliest reservation confirmation date and time has been determined (step S204).

If the determination unit 132 determines that the reservation of the user corresponding to the earliest reservation confirmed date and time has not been decided (step S204; No), the notification unit 134 10, a notification about the failure of the reservation is sent (step S206). When the notification unit 134 transmits the notification, the determination unit 132 terminates the process of determining the operation schedule of the moving body.

On the other hand, when the determination unit 132 determines that the reservation of the user corresponding to the earliest reservation confirmed date and time has been determined (step S204; Yes), the notification unit 134 determines that the user corresponding to the earliest reservation confirmed date and time A notification of reservation confirmation is transmitted to the device 10 (step S205). When the notification unit 134 transmits the notification, the determination unit 132 terminates the process of determining the operation schedule of the moving body.

[4. Modification]
[4-1. Calculation of usage fee]
In the above-described embodiment, the calculation unit 133 calculates a higher usage fee as the reservation date and time are closer to the reservation confirmed date and time. However, the calculation method of the usage fee by the calculation unit 133 is not limited to this. Specifically, the calculation unit 133 calculates the usage fee as the usage start date and time (for example, boarding date and time), which is the date and time when the user starts using the on-demand bus when the reservation is confirmed, is closer to the reservation confirmation date and time. It can be calculated as low.

More specifically, when the determination unit 132 confirms the reservation of the user corresponding to the earliest reservation confirmation date and time, the calculation unit 133 determines that the user corresponding to the earliest reservation confirmation date and time will board the on-demand bus. The closer the boarding date and time, which is the date and time, and the reservation confirmation date and time, the lower the usage fee is calculated. For example, when the boarding date and time and the reservation confirmation date and time of the user corresponding to the earliest reservation confirmation date and time are less than a predetermined time, the calculation unit 133 calculates that the usage Calculate a lower fee. Alternatively, the calculation unit 133 calculates the basic charge of the on-demand bus in the movement section based on the determined reservation details. Subsequently, the calculation unit 133 may calculate a higher discount rate to be discounted from the basic charge as the boarding date and time of the user corresponding to the earliest reservation confirmed date and time are closer to the reservation confirmed date and time.

[4-2. Examples of moving objects]
In the above-described embodiment, as an example of a mobile object, a case where the mobile object is an on-demand bus that allows sharing has been described, but the present invention is not limited to this. Specifically, the mobile body may be an on-demand public transportation such as a shared taxi other than an on-demand bus. Also, the mobile object is not limited to a vehicle. For example, the mobile object according to the present embodiment may be any type of mobile object such as an automobile, an electric vehicle, a hybrid electric vehicle, a motorcycle, a bicycle, a personal mobility vehicle, an airplane, a drone, a ship, and a robot.

[5. effect〕
As described above, the information processing device 100 according to the embodiment includes the reception unit 131 and the determination unit 132 . The reception unit 131 receives reservation information including a reservation confirmation date and time, which is a deadline for confirming the reservation, from a plurality of users who wish to make a reservation for use of a mobile object. Based on reservation information received from a plurality of users, the determination unit 132 confirms reservations for each of the plurality of users by the reservation confirmation date and time for each of the plurality of users.

As a result, the information processing apparatus 100 can improve the operational efficiency of mobile units while minimizing the disadvantage of the FIFO system, which tends to cause opportunity loss, for example. Further, the information processing apparatus 100 allows the user to set the reservation confirmation date and time, thereby minimizing deterioration of usability for the user, for example, it takes a long time to complete the reservation in the day-ahead total reservation system. Therefore, the information processing apparatus 100 can improve the operational efficiency of the mobile body while preventing deterioration of usability for the user.

In addition, the determining unit 132 determines that when the earliest reservation confirmation date and time among the reservation confirmation dates and times related to unconfirmed reservations among reservations corresponding to reservation information received from a plurality of users is a predetermined time before the earliest reservation confirmation date and time, multiple use Based on the reservation information received from the person, the operation schedule of the mobile unit is determined.

As a result, the information processing apparatus 100 can confirm reservations in order from the earliest reservation confirmation date and time. Therefore, the information processing apparatus 100 can minimize deterioration of usability for the user, for example, it takes a long time to complete the reservations in the day-ahead total reservation system.

In addition, if there is a confirmed reservation among the reservations corresponding to the reservation information received from a plurality of users, the determination unit 132 controls the operation of the mobile body so as not to change the reservation details related to the confirmed reservation. Decide on a schedule.

Thereby, the information processing apparatus 100 can minimize deterioration of usability for the user.

Further, the determining unit 132 confirms the reservation of the user corresponding to the earliest reservation confirmation date and time based on the determined operation schedule of the mobile body. In addition, the reception unit 131 selects a boarding time range that is a range of boarding times at which boarding of the moving object is desired, a boarding position at which boarding of the moving object is desired, and an alighting time at which boarding of the moving object is desired. Reservation information including a drop-off time range, which is a range, and a drop-off position, which is a desired drop-off position, is accepted.

As a result, the information processing apparatus 100 can minimize deterioration of usability for the user while determining an operation schedule with higher overall operational efficiency for the administrator.

In addition, the moving object is an on-demand bus that allows passengers to ride together.

As a result, the information processing apparatus 100 can improve the operation efficiency of an on-demand bus that allows sharing while preventing deterioration of usability for users.

The information processing apparatus 100 further includes a calculation unit 133 that calculates the usage fee of the mobile unit. The calculating unit 133 calculates a higher usage fee as the reservation date and time, which is the date and time when the reservation is received, and the reservation confirmed date and time are closer.

As a result, the information processing apparatus 100 can minimize deterioration of usability for the user while determining an operation schedule with higher overall operational efficiency for the administrator.

Further, the calculation unit 133 calculates a lower usage fee as the usage start date and time, which is the date and time when the user starts using the mobile body when the reservation is confirmed, is closer to the reservation confirmed date and time.

As a result, the information processing apparatus 100 can minimize deterioration of usability for the user while determining an operation schedule with higher overall operational efficiency for the administrator.

The information processing apparatus 100 further includes a notification unit 134 that notifies a user whose reservation has been confirmed among a plurality of users of reservation details related to the confirmed reservation.

Thereby, the information processing apparatus 100 can improve usability for the user.

In addition, the notification unit 134 notifies a user who cannot make a reservation among a plurality of users that the reservation is impossible.

Thereby, the information processing apparatus 100 can improve usability for the user.

[6. Hardware configuration]
Also, the information processing apparatus 100 according to the above-described embodiments is implemented by a computer 1000 configured as shown in FIG. 8, for example. FIG. 8 is a hardware configuration diagram showing an example of a computer that implements the functions of the information processing apparatus 100. As shown in FIG. Computer 1000 includes CPU 1100 , RAM 1200 , ROM 1300 , HDD 1400 , communication interface (I/F) 1500 , input/output interface (I/F) 1600 and media interface (I/F) 1700 .

The CPU 1100 operates based on programs stored in the ROM 1300 or HDD 1400 and controls each section. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 is started up, a program depending on the hardware of the computer 1000, and the like.

The HDD 1400 stores programs executed by the CPU 1100, data used by the programs, and the like. Communication interface 1500 receives data from another device via a predetermined communication network, sends the data to CPU 1100, and transmits data generated by CPU 1100 to another device via a predetermined communication network.

The CPU 1100 controls output devices such as displays and printers, and input devices such as keyboards and mice, through an input/output interface 1600 . CPU 1100 acquires data from an input device via input/output interface 1600 . CPU 1100 also outputs the generated data to an output device via input/output interface 1600 . Note that instead of the CPU 1100, an MPU (Micro Processing Unit) or a GPU (Graphics Processing Unit) may be used since a large amount of calculation power is required.

Media interface 1700 reads programs or data stored in recording medium 1800 and provides them to CPU 1100 via RAM 1200 . CPU 1100 loads such a program from recording medium 1800 onto RAM 1200 via media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or a PD (Phase change rewritable disc), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. etc.

For example, when the computer 1000 functions as the information processing apparatus 100 , the CPU 1100 of the computer 1000 implements the functions of the control unit 130 by executing programs loaded on the RAM 1200 . CPU 1100 of computer 1000 reads these programs from recording medium 1800 and executes them, but as another example, these programs may be obtained from another device via a predetermined communication network.

As described above, some of the embodiments of the present application have been described in detail based on the drawings. It is possible to carry out the invention in other forms with modifications.

[7. others〕
Further, among the processes described in the above embodiments and modifications, all or part of the processes described as being performed automatically can be performed manually, or described as being performed manually. All or part of the processing can also be performed automatically by known methods. In addition, information including processing procedures, specific names, various data and parameters shown in the above documents and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

Also, each component of each device illustrated is functionally conceptual, and does not necessarily need to be physically configured as illustrated. In other words, the specific form of distribution/integration of each device is not limited to the illustrated one, and all or part of them can be functionally or physically distributed/integrated in arbitrary units according to various loads and usage conditions. Can be integrated and configured.

Also, the above-described embodiments and modifications can be appropriately combined within a range that does not contradict the processing contents.

Also, the above-mentioned "section, module, unit" can be read as "means" or "circuit". For example, the determination unit can be read as determination means or a determination circuit.

1 information processing system 10 user device 20 mobile device 100 information processing device 110 communication unit 120 storage unit 121 user information storage unit 122 mobile information storage unit 123 reservation information storage unit 124 operation schedule information storage unit 130 control unit 131 reception Part 132 Determination Part 133 Calculation Part 134 Notification Part

Claims (12)

a reception unit that receives reservation information including a reservation confirmation date and time, which is a deadline for confirming the reservation, from a plurality of users who wish to make a reservation for use of a mobile device;
a determination unit that confirms the reservation of each of the plurality of users by the reservation confirmation date and time of each of the plurality of users based on the reservation information received from the plurality of users;
Information processing device. The decision unit
When it is a predetermined time before the earliest reservation confirmed date and time among the reservation confirmed dates and times related to the unconfirmed reservations among the reservations corresponding to the reservation information received from the plurality of users, the plurality of users Determining the operation schedule of the mobile body based on the reservation information received from
The information processing device according to claim 1 . The decision unit
When there is a confirmed reservation among the reservations corresponding to the reservation information received from the plurality of users, the operation schedule of the mobile body is changed so as not to change the reservation details related to the confirmed reservation. decide,
The information processing apparatus according to claim 2. The decision unit
confirming the reservation of the user corresponding to the earliest reservation confirmation date and time based on the determined operation schedule of the mobile body;
The information processing apparatus according to claim 2 or 3. The reception unit
A boarding time range that is a range of boarding times at which one wishes to board the mobile body, a boarding position that is a position at which one wishes to board the mobile body, and an alighting range that is a range of alighting times at which one wishes to alight from the mobile body. receiving the reservation information including a time range and a drop-off position, which is a desired drop-off position from the mobile object;
The information processing apparatus according to any one of claims 1 to 4. The mobile body is a demand bus that can ride together,
The information processing apparatus according to any one of claims 1 to 5. further comprising a calculation unit that calculates a usage fee for the mobile body,
The calculation unit
The closer the reservation date and time, which is the date and time when the reservation was accepted, and the reservation confirmation date and time, the higher the usage fee is calculated;
The information processing apparatus according to any one of claims 1 to 6. further comprising a calculation unit that calculates a usage fee for the mobile body,
The calculation unit
When the reservation is confirmed, the closer the usage start date and time, which is the date and time when the user starts using the mobile body, to the reservation confirmation date and time, the lower the usage fee is calculated.
The information processing apparatus according to any one of claims 1 to 6. The information processing apparatus according to any one of claims 1 to 8, further comprising a notification unit that notifies a user whose reservation has been confirmed among the plurality of users of reservation details related to the confirmed reservation. The notification unit
Notifying a user who cannot make a reservation among the plurality of users that the reservation is impossible;
The information processing apparatus according to claim 9 . A computer-executed information processing method comprising:
a receiving step of receiving reservation information including a reservation confirmation date and time, which is a deadline for confirming the reservation, from a plurality of users who wish to make a reservation for use of a mobile body;
a determination step of confirming the reservation of each of the plurality of users by the reservation confirmation date and time of each of the plurality of users based on the reservation information received from the plurality of users;
Information processing method including. a reception procedure for receiving reservation information including a reservation confirmation date and time, which is a deadline for confirming the reservation, from a plurality of users who wish to make a reservation for use of a mobile device;
a decision procedure for confirming the reservation of each of the plurality of users by the reservation confirmation date and time of each of the plurality of users based on the reservation information received from the plurality of users;
An information processing program that causes a computer to execute

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