JP2022152354A - Information processing system, information processing program and information processing method - Google Patents

Abstract

To provide an information processing system with which, when a route including transfer from on-demand mobility to the designated service of a public transport or a public transport the departure time of which is fixed, is searched and outputted, it is possible to allocate a vehicle at an appropriate timing, even when said on-demand mobility is non-reservable.SOLUTION: The information processing system comprises: search condition acquisition means for acquiring a route search condition; route search means for searching for a route on the basis of the route search condition; and route output control means for outputting a route as the result of search. When outputting a route including transfer from on-demand mobility to the designated service of a public transport, or to a public transport the departure time of which is fixed, the route output control means acquires a predicted vehicle allocation time of on-demand mobility up to an on-demand mobility boarding position and exercises control associated with a vehicle allocation request, taking the predicted vehicle allocation time into account.SELECTED DRAWING: Figure 2

Description

The present invention relates to an information processing system, an information processing program, and an information processing method.

Currently, in MaaS (Mobility as a Service), on-demand mobility (also referred to as on-demand transportation), which operates based on a user's usage request without being based on a timetable, is attracting attention. For example, some local governments are conducting demonstration experiments of on-demand bus transportation for more efficient bus business management.

Against the background of such circumstances, there is a demand to incorporate on-demand mobility into route search. By the way, in the route search service provided by the present applicant, when a user searches for and designates the public transportation he/she wants to ride (for example, Shinkansen with reserved seats) from the flight number or timetable, etc., the designated public transportation A flight-specified search function that searches for routes using transportation is implemented. When a route search is performed using the flight designation search function and a route including a transfer from on-demand mobility (for example, a taxi) to a designated flight of public transportation is searched and displayed, the user can select the route of the search result. If an on-demand mobility dispatch request (immediate dispatch) is executed immediately after confirmation, the timing of the dispatch request may be too early, resulting in a long waiting time after arriving at a public transportation station. On the other hand, if the timing of the dispatch request by the user is too late, the user will miss the public transportation that he/she wants to ride. Therefore, even if a route including a transfer from on-demand mobility to a designated public transportation service is searched and displayed, the user cannot determine when to call the on-demand mobility service, and cannot determine the timing of the dispatch request. I have to worry about it all the time.

In Patent Literature 1, a route from a departure point to a destination is searched, and if a travel route by taxi is included in the route of the search result, the user is asked whether or not to reserve the taxi. When a taxi reservation request is received from a taxi reservation center, a technology has been proposed in which the taxi pick-up location and scheduled transfer time are extracted, and the location, scheduled time, and name of the person making the reservation are transmitted to a taxi reservation center to arrange the reservation.

However, it is currently difficult to realize reserved vehicle dispatch for on-demand mobility. From the business side, if various preparations for reservation are made, the occupancy rate will drop significantly, so it will not be profitable, and if you try to design it to be profitable, the reservation fee will increase Because it is also disadvantageous to customers, in most cases, business operators do not accept reservation dispatch.

JP-A-2002-365082

The present invention has been made in consideration of the above points. The object of the present invention is to search and output a route including a transfer from on-demand mobility to a specified flight of public transportation or a transfer to public transportation with a fixed departure time, or from public transportation to on-demand mobility An information processing system, an information processing program, and an information processing method capable of making a dispatch request at an appropriate timing when a route including a transfer is searched and output, even if the on-demand mobility cannot be reserved. to provide.

An information processing system according to the present invention includes:
search condition acquisition means for acquiring route search conditions;
a route search means for searching for a route based on the route search conditions;
route output control means for outputting a search result route,
The route output control means outputs a route including a transfer from on-demand mobility to a designated public transportation service or public transportation with a fixed departure time, or outputs a route from public transportation to on-demand mobility. When outputting a route including the on-demand mobility vehicle, the predicted vehicle allocation time to the on-demand mobility boarding position is obtained, and control related to the vehicle allocation request is performed in consideration of the estimated vehicle allocation time.

According to the present invention, when a route including a transfer to a specified flight of public transportation or a transfer to public transportation with a fixed departure time is searched and output from on-demand mobility, or from public transportation to on-demand mobility When a route including a transfer is searched and output, even if the on-demand mobility cannot be reserved, a dispatch request can be made at an appropriate timing.

FIG. 1 is a diagram showing a schematic configuration of an information processing system according to one embodiment. FIG. 2 is a flow chart showing a first example of the operation of the information processing system. FIG. 3A is a flow chart showing a second example of the operation of the information processing system. FIG. 3B is a flow chart showing a third example of the operation of the information processing system. FIG. 4 is a diagram showing an example of a screen displayed by the information processing system. FIG. 5 is a diagram showing an example of a screen displayed by the information processing system. FIG. 6 is a diagram showing an example of a screen displayed by the information processing system. FIG. 7 is a diagram showing an example of a screen displayed by the information processing system. FIG. 8 is a diagram showing an example of a screen displayed by the information processing system. FIG. 9 is a diagram showing an example of a screen displayed by the information processing system.

Embodiments of the present invention will be described in detail below with reference to the accompanying drawings. In addition, the same reference numerals are given to components having equivalent functions in each drawing, and detailed description of the components with the same reference numerals will not be repeated.

In the embodiments described below, a taxi may be used as an example of "on-demand mobility", but "on-demand mobility" is transportation that operates based on the user's request for use, not based on a timetable. If it is a service, it is not limited to taxis, but it is an expression that includes various on-demand services such as shared taxis, shared buses, demand buses, and services that can dispatch transportation means to the location desired by the user (delivery rental car). be. "On-demand mobility" may be a self-driving vehicle.

(Configuration of information processing system)
FIG. 1 is a diagram showing a schematic configuration of an information processing system 1 according to one embodiment. In addition, in the figure, the functional units that perform each function can be said to be means for performing each function.

As shown in FIG. 1 , an information processing system 1 includes a terminal device 2 and a server 3 . The terminal device 2 and the server 3 are communicably connected to each other via a network 4 such as the Internet. The network 4 may be either a wired line or a wireless line, regardless of the type or form of the line. At least part of the terminal device 2 and the server 3 is implemented by a computer.

The terminal device 2 is used by a user, and is, for example, an electronic device such as a mobile terminal such as a smart phone or a tablet terminal, a notebook computer, or a desktop computer.

As shown in FIG. 1, the terminal device 2 has a terminal communication unit 21, a terminal control unit 22, a terminal storage unit 23, a terminal input unit 24, a terminal output unit 25, and a terminal positioning unit 26. ing. Each unit is communicably connected to each other via a bus.

A terminal communication unit 21 is a communication interface between the terminal device 2 and the network 4 . The terminal communication unit 21 transmits and receives information between the terminal device 2 and the server 3 via the network 4 .

The terminal control unit 22 is control means for performing various processes of the terminal device 2 . The terminal control unit 22 may be realized by the processor in the terminal device 2 executing a predetermined program, or may be implemented by hardware.

The terminal storage unit 23 is data storage such as a built-in memory or an external memory (SD memory card, etc.). Various data handled by the terminal control unit 22 are stored in the terminal storage unit 23 . The terminal storage unit 23 does not necessarily have to be provided in the terminal device 2, and part or all of the terminal storage unit 23 may be provided in another device communicably connected to the terminal device 2 via the network 4. may be provided in

The terminal input unit 24 is an interface for the user to input information to the terminal device 2, such as a touch panel or microphone in a mobile terminal, or a touch pad, keyboard or mouse in a notebook computer.

The terminal output unit 25 is an interface for outputting various information from the terminal device 2 to the user, and is, for example, video display means such as a liquid crystal display and audio output means such as a speaker. Specifically, for example, the terminal output unit 25 may display a GUI (Graphical User Interface) for accepting operations from the user.

The terminal positioning unit 26 is positioning means for measuring the current position of the terminal device 2 . The terminal positioning unit 26 measures the current position based on positioning information obtained by radio wave navigation means such as GPS and Quasi-Zenith Satellite System (QZSS). The terminal positioning unit 26 may use positioning information obtained by autonomous navigation means such as an acceleration sensor and a geomagnetic sensor for positioning. Since the terminal device 2 moves with the user, the location information measured by the terminal positioning section 26 indicates the current location of the user.

Next, the server 3 will be explained. As shown in FIG. 1 , the server 3 has a server communication section 31 , a server control section 32 and a server storage section 33 . Each part is connected so as to be able to communicate with each other via a bus or a network.

Among them, the server communication unit 31 is a communication interface between the server 3 and the network 4 . The server communication unit 31 transmits and receives information between the server 3 and the terminal device 2 via the network 4 .

The server storage unit 33 is fixed data storage such as a hard disk. Various data handled by the server control unit 32 are stored in the server storage unit 33 . For example, the server storage unit 33 includes a route network information database 33a containing traffic network information, a map information database 33b containing map information, and a dispatchable area database 33c.

Transportation network information is information that defines transportation networks such as railways and buses, and road networks. Transportation network information includes transportation route information, timetable information, fare information, and the like. Road network information is represented by a combination of node data, such as intersections, which are nodes on the road network representation, and link data, which are road sections between nodes.

The map information includes map data such as nationwide and local road maps, and map object information associated with the map data. Map object information includes shape information about the shapes of facilities displayed on the map, annotation information about notes displayed on the map, symbol information about symbols displayed on the map, and the like. The map information may also include route map information relating to route maps of public transportation.

The transportation network information and map information may be updated at predetermined timings.

The vehicle dispatchable area database 33c stores information on the dispatchable area (or the dispatchable area). Areas where vehicles cannot be dispatched include, for example, areas with narrow roads, areas with heavy traffic, prohibited areas such as near taxi stands, areas requiring U-turns, and the like. In the case of a shared taxi, the area where the taxi cannot be dispatched is an area in which picking up the taxi takes a detour or is inefficient. good.

The information of available (or non-deliverable) areas may be updated in real time based on current or future driving conditions of the vehicle.

Note that the server storage unit 33 does not necessarily have to be provided in the server 3, and part or all of the server storage unit 33 may be provided in another device communicably connected to the server 3 via the network 4. may be provided in

As shown in FIG. 1, the server control unit 32 has a search condition acquisition unit 32a, a route search unit 32b, and a route output control unit 32c. Each of these units may be realized by the processor in the server 3 executing a predetermined program, or may be implemented by hardware.

The search condition acquisition unit 32a acquires route search conditions from the terminal device 2 of the user. The route search condition includes information on the departure point, destination, and departure time (or arrival time). The starting point may be the current position of the terminal device 2 measured by the terminal positioning unit 26 or a specific position input (specified) by the user via the terminal input unit 24 . The departure time may be the current time or a specific time input (designated) by the user via the terminal input unit 24 .

Information on specified flights of public transportation (for example, public transportation identified by searching for a flight number) or public transportation with a fixed departure time (for example, public transportation selected and identified from a timetable) can be used for route search. As a part of the conditions, the user manually registers (inputs) via the terminal input unit 24, and the search condition acquisition unit 32a acquires the specified public transportation service or fixed departure time public transportation information as a route. It may be obtained as part of the search condition.

Based on the route search conditions acquired by the search condition acquisition unit 32a, the route search unit 32b obtains route information that satisfies the route search conditions by referring to the route network information database 33a and the map information database 33b. Explore. If the route search condition includes information on a specified flight of public transportation or a fixed departure time of public transportation, the route search unit 32b determines whether the specified flight or departure time of the public transportation is fixed. search for a route that uses public transportation.

The route search unit 32b refers to the user's ticket purchase history stored in an external database (not shown) to identify a designated public transportation service or a public transportation with a fixed departure time. A search may be made for a route using public transportation with a designated flight or a fixed departure time. Specifically, for example, the route search unit 32b refers to the user's ticket purchase history, and determines whether or not there is a public transport service for which a ticket (flight-designated ticket, reserved-seat ticket, etc.) has been purchased. . Then, when there is a public transportation service for which a ticket has been purchased, the route search unit 32b searches for a route by adding the use of the public transportation service for which the ticket has been purchased to the route search condition. .

When searching for a route including a transfer from on-demand mobility (for example, a taxi) to public transportation (for example, a train), the route search unit 32b refers to the dispatchable area database 33c to determine whether the starting point included in the route search condition is It may be determined whether or not the vehicle is available for dispatch. Then, when it is determined that the departure point included in the route search condition is in a dispatchable area, the route search unit 32b may search for a route using the departure point as the on-demand mobility boarding position. On the other hand, when it is determined that the departure point included in the route search condition is an area where the vehicle cannot be dispatched, the route search unit 32b identifies an area near the departure point where the vehicle can be dispatched, A route (that is, a travel route from the departure point to the on-demand mobility boarding position and a travel route from the on-demand mobility boarding position to the destination) may be searched for.

The route output control unit 32c transmits an output control signal for outputting the route searched by the route search unit 32 to the terminal device 2, and outputs the route through the terminal output unit 25. FIG. After the route search by the route search unit 32, the route output control unit 32c may directly output one route of the search result via the terminal output unit 25 as shown in FIG. may be output as a list via the terminal output unit 25, and one route selected from the list may be output via the terminal output unit 25 as shown in FIG.

As shown in FIG. 4, the route output control unit 32c, when outputting a route using on-demand mobility (a taxi in the illustrated example) as a route searched by the route search unit 32, outputs the route using on-demand mobility. A vehicle allocation request button 42 for requesting mobility vehicle allocation may be output. In the example shown in FIG. 4, the vehicle allocation request button 42 is a button that, when pressed by the user via the terminal input unit 24, transitions the screen to a vehicle allocation flow for making a vehicle allocation request to the on-demand mobility side. . In the vehicle allocation flow of the screen transition destination, the on-demand mobility boarding position (departure point 45 in the example shown in FIG. 4) may be automatically set as the vehicle allocation destination. In the vehicle allocation flow to which the screen transitions, the on-demand mobility boarding and alighting positions and the route may be displayed on the map. When making a dispatch request, the fare for on-demand mobility can be settled in advance (that is, on-demand mobility can be used with a pre-determined fare).

As shown in FIG. 4, the route output control unit 32c, when displaying a route including a transfer from on-demand mobility (taxi in the illustrated example) to public transportation (Shinkansen in the illustrated example), displays the departure point Pre-dispatch information 41 including at least the dispatch request button 42 may be displayed in front of the display of 45 . In the example shown in FIG. 4, the display is vertically scrolled, and pre-dispatch information 41 including a dispatch request button 42 is displayed on the near side (upper side) of the display of the starting point 45 of "3-8 Minami-Aoyama, Minato-ku, Tokyo". It is

As shown in FIG. 4, when outputting a route using public transportation (Shinkansen in the illustrated example), the route output control unit 32c outputs the user's ticket purchase history stored in an external database (not shown). to determine whether or not the public transportation ticket (flight reserved ticket, reserved seat ticket, etc.) has been purchased, and whether or not the user has made a reservation for the public transportation (whether or not the ticket has been purchased). ) may be output. In the example shown in FIG. 4, an icon indicating that the reservation has been completed is displayed as the information 46 indicating whether or not the user has a reservation, but text may be used instead of the icon. Further, the processing may be divided depending on whether or not there is a reservation, and if there is no reservation, an icon or text indicating that the reservation has not been completed may be displayed.

As shown in FIG. 5, when outputting a route including a transfer from on-demand mobility (taxi in the illustrated example) to public transportation (shinkansen in the illustrated example), the on-demand mobility boarding position 48 is If the departure point 45 is different from the departure point 45 (for example, if the departure point 45 is in an area where the vehicle cannot be dispatched), the route output control unit 32c selects a route from the departure point 45 to the on-demand mobility boarding position 48 as the search result route. may be output. In the example shown in FIG. 5, a route for walking from the starting point 45 of "3-8 Minami-Aoyama, Minato-ku, Tokyo" to the on-demand mobility boarding position 48 of "Ox Koban-mae" is displayed. The route output control unit 32c displays a moving route from the departure point 45 to the on-demand mobility boarding position 48 (a route for walking on foot in the illustrated example) and a mark 49 (button) for guiding the moving route. may be displayed.

When the route output control unit 32c outputs, as the route of the search result by the route search unit 32, a route including a transfer from on-demand mobility to a designated public transportation service or a transfer to public transportation with a fixed departure time, or , When outputting a route that includes a transfer from public transportation to on-demand mobility, obtain the predicted vehicle allocation time of on-demand mobility to the on-demand mobility boarding position.

As a first example of the method of obtaining the predicted vehicle allocation time, the route output control unit 32c refers to the route network information database 33a and the map information database 33b to search for a route from the current position of the vehicle to the on-demand mobility boarding position. , the predicted vehicle allocation time may be calculated based on the route information of the search result. In this case, the route output control unit 32c may calculate the predicted vehicle allocation time in consideration of traffic congestion information on the search result route.

As a second example of the method for obtaining the estimated vehicle allocation time, the route output control unit 32c uses spatial and temporal statistics from the normal operation results in the target area and time (or time zone) to obtain an approximate vehicle allocation. Prediction time may be predicted. Specifically, for example, the route output control unit 32c uses a statistical model (spatio-temporal statistical model) constructed based on actual data of past dispatch times in each area and time (or time period) to The date and time of the route search in the space of the area where the departure point is entered as a search condition (administrative area such as municipality where the departure point is located, an area with a radius of a predetermined distance centered on the departure point, etc.) The average pick-up time of the user's on-demand mobility vehicle allocation in the information (weekday, holiday, day of the week, time period, etc.) may be predicted as the estimated vehicle allocation time.

As a third example of the method for obtaining the estimated vehicle allocation time, the route output control unit 32c inquires the on-demand mobility side (vehicle communication device or operator's server) about the estimated vehicle allocation time to the on-demand mobility boarding position, As a reply to the inquiry, the predicted vehicle allocation time to the on-demand mobility boarding position may be received from the on-demand mobility side.

The route output control unit 32c obtains the estimated vehicle allocation time to the on-demand mobility boarding position, and then performs control related to the vehicle allocation request in consideration of the estimated vehicle allocation time.

As control related to the vehicle allocation request, the route output control unit 32c may calculate the vehicle allocation request execution time and/or the vehicle allocation request execution time limit in consideration of the estimated vehicle allocation time to the on-demand mobility boarding position. The calculated vehicle allocation request execution time and/or vehicle allocation request execution deadline may be stored in the server storage unit 33 . As will be described later, the "vehicle allocation request execution time" means that information for executing the vehicle allocation request is transmitted from the server 3 to the on-demand mobility side (vehicle communication device or operator's server). Time. The "vehicle allocation request execution deadline" is a deadline by which the vehicle allocation request must be executed in order to board a designated public transportation service or public transportation with a fixed departure time. The vehicle allocation request execution time may be earlier than the vehicle allocation request execution deadline, or may be the same time as the vehicle allocation request execution deadline.

Specifically, for example, as shown in FIG. 4, at 11:10, at the on-demand mobility boarding position (here, the departure point 45), get on the on-demand mobility (here, a taxi) and move to a public transportation station. , then, on the route to transfer to the reserved public transportation 47 (here, the Shinkansen), if the estimated dispatch time to the on-demand mobility boarding position (here, the departure point 45) is "6 minutes", then 11:10 In order to get on-demand mobility (here, a taxi) at the on-demand mobility boarding position (here, departure point 45), it is necessary to execute a dispatch request at least 6 minutes before 11:10. . Therefore, the route output control unit 32 calculates "11:04" by subtracting 6 minutes from 11:10 as the dispatch request execution time limit. Alternatively, although not shown, the route output control unit 32 subtracts 6 minutes from 11:10 and further subtracts the first reserve time (for example, 2 minutes) as a buffer to obtain "11:02". It may be calculated as the vehicle allocation request execution deadline. Further, the route output control unit 32 subtracts 6 minutes from 11:10 and further subtracts the second reserve time (for example, 4 minutes) as a buffer to calculate "11:00" as the dispatch request execution time. good too.

Here, the first reserved reserved time and the second reserved reserved time are whether or not the user has made a reservation for a designated public transportation service or public transportation with a fixed departure time, the road conditions of on-demand mobility, and the designation of public transportation. It may also be determined according to whether a fixed flight or public transportation with a fixed departure time is the first mile or the last mile. For example, if there is a reservation for public transportation (if a ticket has already been purchased), the preliminary reservation time may be set to a relatively long time because the impact of missing the public transportation is large. In addition, if there is a reservation for public transportation and the travel on that public transportation is the first mile, the impact of missing the public transportation will be greater, so the reserve reservation time will be set to a longer time. good too. In addition, when the road conditions of on-demand mobility are congested, there is a possibility that actual vehicle allocation will take longer than the estimated vehicle allocation time.

In other words, the route output control unit 32c determines whether the vehicle allocation request execution deadline and the vehicle allocation request execution time are based on whether or not the user has made a reservation for a designated public transportation service or public transportation with a fixed departure time, road conditions for on-demand mobility, etc. , depending on whether the trip on designated public transportation or fixed-time public transportation is the first mile or the last mile.

After calculating the vehicle allocation request execution deadline, the route output control unit 32 transmits to the terminal device 2 an output control signal for outputting information 44 for notifying the vehicle allocation request execution deadline, as shown in FIG. Then, the terminal output unit 25 may output the information 44 for notifying the time limit for executing the dispatch request. For example, if the vehicle allocation request execution deadline is "11:04", the route output control unit 32 outputs the vehicle allocation request execution deadline "11:04" as the information 44 for notifying the vehicle allocation request execution deadline. Minutes" may be displayed alone, or as shown in FIG. 4, it may be displayed as a message such as "*Please execute dispatch by 11:04 to board the designated flight." Further, as shown in FIG. 6, the route output control unit 32 calculates the difference ("10 minutes") between the current time ("10:54") and the dispatch request execution time limit ("11:04"). However, as the information 44 for notifying the time limit for executing the vehicle allocation request, "10 minutes", which is the remaining time until the time limit for executing the vehicle allocation request, may be displayed alone, or "*10 minutes is required to board the designated flight. It may be possible to display a message such as "Vehicle dispatch execution is required within minutes". The route output control unit 32 may blink the entire message or the time portion to indicate that the time remaining until the vehicle allocation request execution deadline changes from moment to moment. By outputting the information 44 for notifying the time limit for execution of the vehicle allocation request, the user is informed by when to execute the vehicle allocation request in order to board the designated public transportation service or public transportation with a fixed departure time. It is possible to appropriately determine whether there is a vehicle allocation request execution deadline or not, thereby making it possible to make a vehicle allocation request at an appropriate timing.

Further, after calculating the vehicle allocation request execution time, the route output control unit 32c calculates the vehicle allocation request execution time if the user performs an operation for executing the vehicle allocation request before the vehicle allocation request execution time reaches the vehicle allocation request execution time. Execution of the vehicle allocation request may be temporarily suspended until the vehicle allocation request execution time is reached, and the vehicle allocation request may be executed when the vehicle allocation request execution time comes. Specifically, for example, when the vehicle allocation request execution time is "11:00", referring to FIG. 4, when the current time 40 is "8:00", an operation ( For example, upon receiving a signal indicating that an operation via a vehicle allocation flow by pressing the vehicle allocation request button 42 has been performed, the route output control unit 32c sends a signal to the on-demand mobility side (vehicle communication device or operator's server). The transmission of information for executing the vehicle allocation request is temporarily suspended until "11:00", and at "11:00", the information for executing the vehicle allocation request is transmitted to the on-demand mobility side. As a result, it is possible to prevent the waiting time after arriving at a station of public transportation from becoming too long due to the timing of the dispatch request being too early.

Although not shown, the route output control unit 32c operates when the vehicle allocation request execution time comes (for example, one minute before the vehicle allocation request execution time) or when the vehicle allocation request execution time passes (for example, when the vehicle allocation request execution time reaches 30 minutes). Seconds later), the user may be notified via the terminal output unit 25 by pop-up display or push notification along with a message such as "Vehicle allocation has not been executed. There is a possibility that you will not be on time for the designated flight."

The route output control unit 32c is operated by the user to execute the vehicle allocation request between the vehicle allocation request execution time (for example, "11:00") and the vehicle allocation request execution deadline (for example, "11:04"). When receiving the signal indicating that, the information for executing the dispatch request to the on-demand mobility side (vehicle communication device or operator's server) may be immediately transmitted.

After dispatching the on-demand mobility that is being displayed (for example, after transmitting information for executing a dispatch request to the on-demand mobility side and receiving a dispatch completion notice from the on-demand mobility side), the route output control unit 32c , the display of the pre-allocation information 41 is changed to the display of the post-allocation information 51, as shown in FIG. In the example shown in FIG. 8, the vehicle allocation request button 42 included in the pre-allocation information 41 is changed to a vehicle allocation cancellation button 52 for canceling the vehicle allocation in the post-allocation information 51 . Although not shown, the vehicle allocation request button 42 included in the pre-allocation information 41 may be changed to a vehicle allocation change button for changing the vehicle allocation conditions in the post-allocation information 51 . Further, in the example shown in FIG. 5, the post-dispatch information 51 includes a display of time 53 until pickup. As shown in FIG. 5, the time 43 until pick-up may be displayed by a message such as "We will pick you up in ** minutes." The post-dispatch information 51 may include a highlighted display indicating that the vehicle is being picked up. For example, the display of the time to pickup 43 may blink to indicate that the value changes from moment to moment. Further, in the post-dispatch information 51, the icon 54 indicating the type of on-demand mobility may blink so that it can be intuitively understood that the vehicle is heading to the pick-up vehicle.

As shown in FIG. 7, the route output control unit 32c receives a signal indicating that the user has performed an operation for executing the vehicle allocation request by the vehicle allocation request execution time limit (for example, "11:04"). If not, a warning 49 (for example, a message such as "Due to the passage of time, it has become difficult to guarantee travel on this route") may be output, or the displayed dispatch request button 47 may be displayed. may be deactivated. The route output control unit 32c may output the warning 49 by pop-up display or push notification. If the route output control unit 32c does not receive a signal indicating that the user has performed an operation for executing the vehicle allocation request by the time limit for executing the vehicle allocation request, the route output control unit 32c may gray out the entire route. .

As a modification, the route output control unit 32c calculates the time limit for executing the vehicle allocation request, and then transmits an output control signal for outputting the vehicle allocation timer button 60 to the terminal device 2 as shown in FIG. Output of the dispatch timer button 60 is performed via the unit 25 .

When a signal indicating that the vehicle allocation timer button 60 has been pushed down by the user via the terminal input unit 24 is received, as a first example of processing related to the vehicle allocation timer button 60, the route output control unit 32c presses the vehicle allocation timer button. The display of 60 is changed to the display of a timer cancel button for canceling the vehicle allocation timer, and the notification to the user is temporarily suspended until the vehicle allocation request execution time. Then, when the vehicle allocation request execution time comes (for example, one minute before the vehicle allocation request execution time), the route output control unit 32c notifies the terminal of the appropriate timing to execute vehicle allocation by pop-up display or push notification. The user is notified via the output unit 25, and the display of the timer cancel button is changed to the display of the dispatch request button 42 (see FIG. 4). As a result, even if on-demand mobility cannot be reserved, the user can make a dispatch request at an appropriate timing. The time difference between the timing of notifying the user and the vehicle allocation request execution time may be determined in consideration of the estimated vehicle allocation time of on-demand mobility.

When a signal indicating that the vehicle allocation timer button 60 has been pressed by the user via the terminal input unit 24 is received, as a second example of processing related to the vehicle allocation timer button 60, the route output control unit 32c presses the vehicle allocation timer button. 60 is changed to display a timer cancel button for canceling the vehicle allocation timer, and the execution of the vehicle allocation request is temporarily suspended until the vehicle allocation request execution time. Information for executing a vehicle allocation request may be transmitted to the on-demand mobility side when it becomes As a result, even if on-demand mobility cannot be reserved, the user can make a dispatch request at an appropriate timing.

(First example of operation)
Next, a first example of the operation of the information processing system 1 according to one embodiment will be described with reference to FIG. FIG. 2 is a flow chart showing a first example of the operation of the information processing system 1. As shown in FIG.

As shown in FIG. 2, first, when the user of the terminal device 2 inputs the route search conditions via the terminal input unit 24, the route search conditions are transmitted from the terminal device 2 to the server 3, and the server 3 acquires the search conditions. The unit 32a acquires route search conditions (step S10). In the present embodiment, a specified flight of public transportation (for example, public transportation identified by searching for a flight number) or public transportation with a fixed departure time (for example, public transportation selected and identified from a timetable) The information is manually registered (inputted) by the user via the terminal input unit 24 as part of the route search conditions, and the search condition acquisition unit 32a obtains information on the designated public transportation service or the public transportation with a fixed departure time. information as part of the route search conditions.

Next, based on the route search conditions acquired by the search condition acquisition unit 32a, the route search unit 32b acquires information on routes using public transportation with specified flights or fixed departure times for routes. A search is performed by referring to the network information database 33a and the map information database 33b (step S11).

As a modified example, information on public transportation with a designated flight or fixed departure time is not manually registered (input) by the user via the terminal input unit 24 as part of the route search conditions. Even in such a case, the route search unit 32b refers to the user's ticket purchase history stored in an external database (not shown) for a designated public transportation service or a public transportation with a fixed departure time. , and search for a route using public transportation with a specified flight or a fixed departure time.

Next, the route output control unit 32c transmits an output control signal for outputting the route searched by the route search unit 32 to the terminal device 2, and outputs the route of the search result via the terminal output unit 25. (step S12). When the route output control unit 32c outputs a route using on-demand mobility as a route searched by the route search unit 32, as shown in FIG. A dispatch request button 42 may be output.

As shown in FIG. 4, the route output control unit 32c, when outputting a route including a transfer to a designated public transportation service or a fixed departure time public transportation from on-demand mobility, outputs a route from an external database. (not shown), the user's ticket purchase history stored in the Information 46 indicating whether or not the user has made a reservation (whether or not the ticket has been purchased) is output (step S13).

Next, the route output control unit 32c acquires the predicted vehicle allocation time of on-demand mobility to the on-demand mobility boarding position (step S14). In step S14, the route output control unit 32c refers to the route network information database 33a and the map information database 33b, searches for a route from the current position of the vehicle to the on-demand mobility boarding position, and based on the route information of the search result. may be used to calculate the predicted vehicle allocation time. In this case, the route output control unit 32c may calculate the predicted vehicle allocation time in consideration of traffic congestion information on the search result route. Alternatively, the route output control unit 32c may use spatial and temporal statistics to predict an approximate dispatch time based on the actual operation performance in the target area and time (or time zone). Alternatively, the route output control unit 32c inquires of the on-demand mobility side (vehicle communication device or operator's server) about the predicted vehicle allocation time to the on-demand mobility boarding position, and as a reply to the inquiry, the on-demand mobility side You may receive the dispatch prediction time to an on-demand mobility boarding position.

The route output control unit 32c obtains the estimated vehicle allocation time to the on-demand mobility boarding position, and then performs control related to the vehicle allocation request in consideration of the estimated vehicle allocation time.

In this embodiment, the route output control unit 32c, as control related to the vehicle allocation request, calculates the vehicle allocation request execution time and/or the vehicle allocation request execution deadline in consideration of the estimated vehicle allocation time to the on-demand mobility boarding position (step S15). The calculated vehicle allocation request execution time and/or vehicle allocation request execution deadline is stored in the server storage unit 33 .

Next, as shown in FIG. 4, the route output control unit 32c transmits to the terminal device 2 an output control signal for outputting the information 44 for notifying the time limit for executing the dispatch request, and the terminal output unit 25 The information 44 for notifying the time limit for executing the dispatch request is output (step S16). In the example shown in FIG. 4, the time limit for execution of the vehicle allocation request is "11:04", and the route output control unit 32 outputs the information 44 for notifying the time limit for executing the vehicle allocation request, such as "*To board the designated flight. Please dispatch the vehicle by 11:04." is displayed. As a modification, as shown in FIG. 6, the route output control unit 32 sets the difference ("10 minutes") between the current time ("10:54") and the dispatch request execution time limit ("11:04"). is calculated, and as the information 44 for notifying the time limit for execution of the dispatch request, a message such as "*In order to board the designated flight, dispatch must be executed within 10 minutes." The route output control unit 32 may blink the entire message or the time portion to indicate that the time remaining until the vehicle allocation request execution deadline changes from moment to moment.

Next, the route output control unit 32c determines whether or not a signal indicating that the user has performed an operation for executing the vehicle allocation request is received before the vehicle allocation request execution time (step S17). .

If the user performs an operation to execute the vehicle allocation request before the vehicle allocation request execution time (step S17: YES), the route output control unit 32c does not execute the vehicle allocation request until the vehicle allocation request execution time. Execution is temporarily suspended, and the vehicle allocation request is executed when the vehicle allocation request execution time comes (step S18). Specifically, for example, when the vehicle allocation request execution time is "11:00", referring to FIG. 4, when the current time 40 is "8:00", an operation ( For example, upon receiving a signal indicating that an operation via a vehicle allocation flow by pressing the vehicle allocation request button 42 has been performed, the route output control unit 32c sends a signal to the on-demand mobility side (vehicle communication device or operator's server). The transmission of information for executing the vehicle allocation request is temporarily suspended until "11:00", and at "11:00", the information for executing the vehicle allocation request is transmitted to the on-demand mobility side. As a result, it is possible to prevent the waiting time after arriving at a station of public transportation from becoming too long due to the timing of the dispatch request being too early.

If the user does not perform the operation for executing the vehicle allocation request before the vehicle allocation request execution time (step S17: NO), the route output control unit 32c performs the operation for executing the vehicle allocation request by the user. is received between the vehicle allocation request execution time and the vehicle allocation request execution time limit (step S19).

If the user performs an operation to execute the vehicle allocation request between the vehicle allocation request execution time and the vehicle allocation request execution time limit (step S19: YES), the route output control unit 32c outputs the vehicle information for executing the dispatch request to the communication device or the operator's server) is immediately executed (step S20).

Then, after on-demand mobility dispatches (that is, after step S18 or step S20 and after receiving the dispatch completion notification from the on-demand mobility side), the route output control unit 32c performs the pick-up process as shown in FIG. An output control signal for outputting the time 53 until picking up is transmitted to the terminal device 2, and the time 53 until picking up is output via the terminal output unit 25 (step S21). The display of the time until pickup 43 may blink to indicate that the value changes from moment to moment. In step S21, the route output control unit 32c may change the display of the vehicle allocation request button 42 to the vehicle allocation cancellation button 52 (or the vehicle allocation change button).

If the user does not perform the operation for executing the vehicle allocation request during the period from the vehicle allocation request execution time to the vehicle allocation request execution time limit (step S19: NO), the route output control unit 32c performs the following operations as shown in FIG. Then, a warning 49 (for example, a message such as "It has become difficult to guarantee travel by this route due to the passage of time") is output, or the dispatch request button 47 is deactivated (step S22). The route output control unit 32c may output the warning 49 by pop-up display or push notification. In step S22, the route output control unit 32c may gray out the entire route.

According to the present embodiment as described above, when a route including a transfer to a designated public transportation service or a transfer to public transportation with a fixed departure time is searched and output from on-demand mobility, route output Since the control unit 32c acquires the predicted vehicle allocation time of the on-demand mobility to the on-demand mobility boarding position and performs control related to the vehicle allocation request in consideration of the estimated vehicle allocation time, the on-demand mobility cannot be reserved. However, it is possible to make a dispatch request at an appropriate time.

More specifically, as control related to the vehicle allocation request, the route output control unit 32c calculates the vehicle allocation request execution deadline in consideration of the estimated vehicle allocation time of on-demand mobility, and then outputs information for notifying the vehicle allocation request execution deadline. 44, the user is required to specify the deadline for executing the vehicle allocation request (i.e., the deadline for executing the vehicle allocation request) in order to board the designated public transportation service or public transportation with a fixed departure time. Therefore, it is possible to make a dispatch request at an appropriate timing.

Further, in the present embodiment, the route output control unit 32c calculates the vehicle allocation request execution time in consideration of the estimated vehicle allocation time of on-demand mobility as control related to the vehicle allocation request. If the user previously performed an operation to execute the vehicle allocation request, the execution of the vehicle allocation request is temporarily suspended until the vehicle allocation request execution time. Since the information for executing the vehicle allocation request is sent to the mobility side, it is possible to make the vehicle allocation request at the appropriate timing, and the user does not need to be constantly aware of the timing of the vehicle allocation request after riding public transportation. Gone.

(Second example of operation)
Next, a second example of the operation of the information processing system 1 according to one embodiment will be described with reference to FIG. 3A. FIG. 3A is a flow chart showing a second example of the operation of the information processing system 1. FIG.

As shown in FIG. 3A, first, when the user of the terminal device 2 inputs route search conditions via the terminal input unit 24, the route search conditions are transmitted from the terminal device 2 to the server 3, and the server 3 acquires the search conditions. The unit 32a acquires route search conditions (step S30).

Next, based on the route search conditions acquired by the search condition acquisition unit 32a, the route search unit 32b searches the route network information database 33a and the map information database 33b for information on routes that satisfy the route search conditions. and search (step S31).

Next, the route output control unit 32c transmits an output control signal for outputting the route searched by the route search unit 32 to the terminal device 2, and outputs the route of the search result via the terminal output unit 25. (step S32).

As shown in FIG. 9, when outputting a route including a transfer from public transportation to on-demand mobility, the route output control unit 32c outputs the user's ticket purchase history stored in an external database (not shown). to determine whether or not the public transportation ticket (flight reserved ticket, reserved seat ticket, etc.) has been purchased, and whether or not the user has made a reservation for the public transportation (whether or not the ticket has been purchased). ) is output (step S33).

Next, the route output control unit 32c acquires the predicted vehicle allocation time of on-demand mobility to the on-demand mobility boarding position (step S34). The method of acquiring the predicted vehicle allocation time is the same as that of step S14 in the first example of the operation described above, and the description thereof is omitted.

The route output control unit 32c obtains the estimated vehicle allocation time to the on-demand mobility boarding position, and then performs control related to the vehicle allocation request in consideration of the estimated vehicle allocation time.

In this embodiment, the route output control unit 32c calculates the dispatch request execution time in consideration of the predicted dispatch time to the on-demand mobility boarding position as control related to the dispatch request (step S35). The calculated dispatch request execution time is stored in the server storage unit 33 .

Next, as shown in FIG. 9, the route output control unit 32 transmits an output control signal for outputting the vehicle allocation timer button 60 to the terminal device 2 and activates the vehicle allocation timer button 60 via the terminal output unit 25. Output is performed (step S36).

Then, when the route output control unit 32c receives a signal indicating that the vehicle allocation timer button 60 has been pushed down by the user via the terminal input unit 24, the display of the vehicle allocation timer button 60 is changed to the display of the timer cancel button. Along with the change, execution of the vehicle allocation request is temporarily suspended until the vehicle allocation request execution time, and information for executing the vehicle allocation request is transmitted to the on-demand mobility side when the vehicle allocation request execution time comes (step S37). . This allows the user to make a dispatch request at an appropriate timing.

After the on-demand mobility has dispatched (that is, after step S37 and after receiving the dispatch completion notification from the on-demand mobility side), the route output control unit 32c outputs an output control signal for outputting the time until pick-up. The information is transmitted to the terminal device 2, and the time until pick-up is output via the terminal output unit 25 (step S38). The display of the time until pick-up may blink to indicate that the value changes from moment to moment.

According to the present embodiment as described above, when a route including a transfer from public transportation to on-demand mobility is searched and output, the route output control unit 32c turns ON as control related to the dispatch request. After calculating the vehicle allocation request execution time in consideration of the vehicle allocation prediction time of demand mobility, the user performs an operation for executing the vehicle allocation request (that is, pressing the vehicle allocation timer button 60) before the vehicle allocation request execution time. If so, temporarily suspend the execution of the vehicle allocation request until the vehicle allocation request execution time, and when the vehicle allocation request execution time comes, send information for executing the vehicle allocation request to the on-demand mobility side. Therefore, the user can make a vehicle allocation request at an appropriate timing, and the user does not have to worry about the timing of the vehicle allocation request all the time after getting on public transportation.

(Third example of operation)
Next, a third example of the operation of the information processing system 1 according to one embodiment will be described with reference to FIG. 3B. FIG. 3B is a flow chart showing a third example of the operation of the information processing system 1. FIG.

As shown in FIG. 3B, in this embodiment, the steps from the step of acquiring the route search conditions (step S30) to the step of outputting the dispatch timer button (step S36) are the same as in the second example of operation shown in FIG. 3A. Yes, so the explanation is omitted.

In the present embodiment, as shown in FIG. 3B, after outputting the vehicle allocation timer button 60 (after step S36), the route output control unit 32c controls the route output control unit 32c when the vehicle allocation timer button 60 is pressed down via the terminal input unit 24 by the user. When the signal indicating that the vehicle allocation request is received, the display of the vehicle allocation timer button 60 is changed to the display of the timer cancel button, and the notification to the user is temporarily suspended until the vehicle allocation request execution time. Then, when the vehicle allocation request execution time comes (for example, one minute before the vehicle allocation request execution time), the route output control unit 32c notifies the terminal of the appropriate timing to execute vehicle allocation by pop-up display or push notification. The user is notified via the output unit 25, and the display of the timer cancel button is changed to the display of the dispatch request button 42 (see FIG. 4) (step S47). This allows the user to make a dispatch request at an appropriate timing. When the notified user performs an operation for executing the vehicle allocation request (for example, an operation through the vehicle allocation flow by pressing the vehicle allocation request button 42) between the vehicle allocation request execution time and the vehicle allocation request execution deadline, the route is output. The control unit 32c immediately transmits information for executing a vehicle allocation request to the on-demand mobility side (the communication device of the vehicle or the server of the business operator) (step S48).

After the on-demand mobility has dispatched (that is, after step S48 and after receiving the dispatch completion notification from the on-demand mobility side), the route output control unit 32c outputs an output control signal for outputting the time until pick-up. The information is transmitted to the terminal device 2, and the time until pick-up is output via the terminal output unit 25 (step S38). The display of the time until pick-up may blink to indicate that the value changes from moment to moment.

According to the present embodiment as described above, when a route including a transfer from public transportation to on-demand mobility is searched and output, the route output control unit 32c turns ON as control related to the dispatch request. After calculating the vehicle allocation request execution time in consideration of the vehicle allocation prediction time of demand mobility, when the vehicle allocation request execution time comes, the vehicle allocation is executed in order to notify the user that it is the appropriate time to execute the vehicle allocation. It is possible to appropriately determine the timing at which the vehicle should be dispatched, thereby making it possible to issue a dispatch request at an appropriate timing.

Note that at least a part of the information processing system 1 described in the above embodiment may be configured by hardware or may be configured by software. When configured by hardware, a program that implements at least part of the functions of the information processing system 1 may be stored in a recording medium such as a flexible disk or CD-ROM, and read and executed by a computer. The recording medium is not limited to a detachable one such as a magnetic disk or an optical disk, and may be a fixed recording medium such as a hard disk device or memory.

Also, a program that implements at least part of the functions of the information processing system 1 may be distributed via a communication line (including wireless communication) such as the Internet. Furthermore, the program may be encrypted, modulated, or compressed and distributed via a wired line or wireless line such as the Internet, or stored in a recording medium and distributed.

Furthermore, the information processing system 1 may be operated by one or more information processing devices. When a plurality of information processing apparatuses are used, one of the information processing apparatuses may be a computer, and the computer may implement a function as at least one means of the information processing system 1 by executing a predetermined program.

Further, in the method invention, all processes (steps) may be automatically controlled by a computer. Also, while a computer is causing each step to be performed, progress control between steps may be manually performed. Furthermore, at least a part of all steps may be performed manually.

Based on the above description, those skilled in the art may conceive additional effects and various modifications of the present invention, but aspects of the present invention are not limited to the individual embodiments described above. . Various additions, changes, and partial deletions are possible without departing from the conceptual idea and spirit of the present invention derived from the content defined in the claims and equivalents thereof.

1 information processing system 2 terminal device 21 terminal communication unit 22 terminal control unit 23 terminal storage unit 24 terminal input unit 25 terminal output unit 26 terminal positioning unit 3 server 31 server communication unit 32 server control unit 32a search condition acquisition unit 32b route search unit 32c route output control unit 33 server storage unit 33a route network information database 33b map information database 33c dispatchable area database 4 network

Claims (15)

search condition acquisition means for acquiring route search conditions;
a route search means for searching for a route based on the route search conditions;
route output control means for outputting a search result route,
The route output control means outputs a route including a transfer from on-demand mobility to a designated public transportation service or public transportation with a fixed departure time, or outputs a route from public transportation to on-demand mobility. An information processing system that acquires an on-demand mobility vehicle allocation prediction time to an on-demand mobility boarding position and performs control related to a vehicle allocation request in consideration of the vehicle allocation prediction time when outputting a route including the on-demand mobility boarding position. 2. The route output control means, as control related to the vehicle allocation request, calculates a vehicle allocation request execution deadline in consideration of the vehicle allocation prediction time, and outputs information for notifying the vehicle allocation request execution deadline. The information processing system according to . As control related to the vehicle allocation request, the route output control means calculates a vehicle allocation request execution time in consideration of the vehicle allocation prediction time, and an operation for executing the vehicle allocation request by the user before the vehicle allocation request execution time. 2. The information processing system according to claim 1, wherein, when is performed, execution of the vehicle allocation request is temporarily suspended until the vehicle allocation request execution time is reached, and the vehicle allocation request is executed when the vehicle allocation request execution time is reached. . 4. The information processing system according to any one of claims 1 to 3, wherein the search result route includes a travel route from a departure point to an on-demand mobility boarding position. 5. The route output control means according to any one of claims 1 to 4, wherein, after dispatching the on-demand mobility included in the route being output, the pick-up time until the on-demand mobility reaches the on-demand mobility boarding position is output. The information processing system according to claim 1. Information on the designated public transportation service or fixed departure time public transportation information is manually registered by the user as part of the route search conditions, and the search condition acquisition means Acquiring information on public transportation with a fixed flight or departure time as part of the route search conditions, or
6. The information processing according to any one of claims 1 to 5, wherein said route search means identifies the designated public transportation service or the public transportation having a fixed departure time by referring to the user's ticket purchase history. system. The route output control means outputs a warning or disables the displayed vehicle allocation request execution button when the user does not perform an operation for executing the vehicle allocation request by the vehicle allocation request execution time limit. 3. The information processing system according to claim 2, activated. The route output control means determines the time limit for executing the vehicle allocation request, whether or not the user has made a reservation for the designated public transportation service or public transportation with a fixed departure time, the road conditions of on-demand mobility, and the designation of the public transportation. 3. The information processing system according to claim 2, wherein the adjustment is made according to whether the traveled by the scheduled flight or the fixed departure time of the public transportation is the first mile or the last mile. When the route output control means outputs a route including a transfer from on-demand mobility to a designated flight of public transportation or a transfer to public transportation with a fixed departure time, the designated flight or departure time of the public transportation is 9. The information processing system according to any one of claims 1 to 8, which outputs whether or not the user has made a reservation for fixed public transportation. 4. The information processing system according to claim 3, wherein said route output control means notifies the user when the vehicle allocation request execution time comes or when the vehicle allocation request execution time has passed. the computer,
search condition acquisition means for acquiring route search conditions;
route search means for searching for a route based on the route search conditions; and
A route output control means for outputting a search result route, when outputting a route including a transfer from on-demand mobility to a designated public transportation service or public transportation with a fixed departure time, or public transportation When outputting a route that includes a transfer from to On-Demand Mobility, obtain the On-Demand Mobility's predicted dispatch time to the On-Demand Mobility boarding position, and perform control related to the dispatch request in consideration of the predicted dispatch time. , route output control means. An information processing system composed of a plurality of computers communicatively connected,
search condition acquisition means for acquiring route search conditions;
a route search means for searching for a route based on the route search conditions;
route output control means for outputting a search result route,
The route output control means outputs a route including a transfer from on-demand mobility to a designated public transportation service or public transportation with a fixed departure time, or outputs a route from public transportation to on-demand mobility. When outputting a route that includes On-Demand Mobility, to acquire the estimated time of On-Demand Mobility's vehicle allocation to the On-Demand Mobility's boarding position, and perform control related to the vehicle allocation request in consideration of the estimated vehicle allocation time, in order to function the information processing system. to the
An information processing program for causing at least one of the computers to function as at least one of the means. In order to cause the information processing system according to any one of claims 1 to 10 to function by a plurality of computers communicatively connected,
An information processing program for causing at least one of the computers to function as at least one of each means in the information processing system according to any one of claims 1 to 10. An information processing program for causing a computer to function as at least one of each means in the information processing system according to any one of claims 1 to 10. A computer-executed information processing method comprising:
obtaining route search conditions;
searching for a route based on the route search conditions;
In the step of outputting the search result route, when outputting a route including a transfer to a designated public transportation service or a transfer to public transportation with a fixed departure time from on-demand mobility, or from public transportation to on-demand when outputting a route that includes a transfer to mobility, obtaining an estimated vehicle allocation time of on-demand mobility to an on-demand mobility boarding position, and performing control related to the vehicle allocation request in consideration of the estimated vehicle allocation time; information processing methods, including;

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