JP2022130149A - Information processing device, information processing method and information processing program - Google Patents

Abstract

To provide an information processing device, an information processing method and an information processing program with which it is possible to present a place of service business that corresponds to the prediction of a user's future life condition.SOLUTION: An information processing device comprises: a storage unit for storing business place information regarding a place of business that provides a nursing-care service; a first acquisition unit for acquiring condition information regarding a user's condition; a prediction unit for predicting the user's future life condition on the basis of a learning model having been trained in advance using one or a plurality of contents regarding the nursing-care service and the user's condition regarding life corresponding to the contents and the condition information acquired by the first acquisition unit; a second acquisition unit for acquiring a place of business that corresponds to the user's life condition predicted by the prediction unit, on the basis of the business place information stored in the storage unit; and an output control unit for exercising control so as to output the user's future life condition predicted by the prediction unit and the place of business acquired by the second acquisition unit.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

A care plan is created when the user receives care services. The technology described in Patent Literature 1 acquires the type of care service to be applied to the user based on the health condition of the user when creating the care plan, and creates the care plan.

JP 2019-046474 A

As described above, the technology described in Patent Literature 1 calculates the type of care service to be applied to the user and creates a care plan. However, when providing care services to a user, the user needs to select one of a plurality of service establishments. Since each service office has its own characteristics in the service provided to the user, the user needs to select a service office that can carry out the care plan. It was a difficult situation to choose a service office.

An object of the present invention is to provide an information processing apparatus, an information processing method, and an information processing program capable of presenting a service office according to a prediction of a user's future living situation.

An information processing apparatus according to one aspect includes a storage unit that stores business office information related to a business that provides nursing care services, a first acquisition unit that acquires situation information related to a user's situation, and one or more contents related to nursing care services. , a prediction unit that predicts the user's future living situation based on a learning model that has previously learned a situation related to life corresponding to the content of the learning model, and the situation information acquired by the first acquisition unit; a second acquisition unit that acquires an office corresponding to the user's living situation predicted by the prediction unit based on office information that is stored in the prediction unit; and an output control unit that controls to output the office acquired by the unit.

In the information processing device according to one aspect, the first acquisition unit acquires the situation information including the residence information about the user's residence area, and the second acquisition unit acquires the residence information included in the situation information acquired by the first acquisition unit. Based on this, it is also possible to obtain the offices located in the user's residential area.

In the information processing device according to one aspect, the storage unit stores the business office information including the business property information related to the business business property, and the second acquisition unit stores the business office information based on the business office information stored in the storage unit. Then, it is also possible to acquire a place of business having characteristics corresponding to the user's future living situation predicted by the prediction unit based on the situation information acquired by the first acquisition unit.

In one aspect of the information processing device, when one of the one or more business establishments acquired by the second acquisition unit is selected, the output control unit controls to output the selected business establishment. good too.

In the information processing device of one aspect, the first obtaining unit obtains, as the situation information, medical information generated based on the user's visit to a medical institution, At least one of generated care information and health checkup information generated based on the user undergoing a health checkup at a medical institution is acquired, and the prediction unit obtains one or more contents related to care service A learning model in which content related to the user's body and life and one or more indicators related to daily life activities as conditions related to life are learned in advance, and medical information, nursing care information, and medical examination information acquired by the first acquisition unit At least one of these may be used to predict one or more future daily living activity indicators of the user.

In one aspect of the information processing device, the output control unit outputs the future living situation of the user predicted by the prediction unit and the place of business acquired by the second acquisition unit to the user terminal used by the user. It may be controlled.

In one aspect of the information processing method, a computer having a storage unit that stores business establishment information related to a business establishment that provides nursing care services performs a first acquisition step of acquiring situation information related to the user's situation, and one or more a prediction step for predicting the user's future living situation based on a learning model that has previously learned the content of and the situation related to life according to the content, and the situation information acquired by the first acquisition step; a second acquisition step of acquiring an office corresponding to the user's living situation predicted by the prediction step based on the office information stored in the prediction step; the user's future living situation predicted by the prediction step; and an output control step of controlling to output the office acquired by the second acquisition step.

An information processing program according to one aspect includes, in a computer, a storage function of storing office information relating to an office providing nursing care services, a first acquisition function of acquiring status information relating to a user's status, and one or more a prediction function for predicting the user's future living situation based on a learning model that has learned in advance the content of and the situation related to life according to the content, and the situation information acquired by the first acquisition function; and a memory function. a second acquisition function for acquiring an office corresponding to the user's living situation predicted by the prediction function, based on the office information stored in the prediction function; the user's future living situation predicted by the prediction function; and an output control function for controlling to output the office acquired by the second acquisition function.

An information processing device of one aspect is configured to predict a user's future living situation based on a learning model that has learned in advance the content of a care service and a situation related to life that is predicted in the future according to the content, and the user's situation information. is predicted, and based on the office information, the office corresponding to the predicted living situation of the user is acquired, and the user's future living situation and office are output. Business establishments that provide services according to the prediction can be presented.
The information processing method and information processing program of one aspect can produce the same effect as the information processing apparatus of one aspect described above.

1 is a diagram for explaining an information processing system according to an embodiment; FIG. 1 is a diagram for explaining an information processing device according to an embodiment; FIG. FIG. 10 is a diagram for explaining an example in which a prediction unit predicts a user's future living situation; It is a figure for demonstrating an example of a process of an information processing apparatus. 4 is a flowchart for explaining an information processing method according to one embodiment;

An embodiment of the present invention will be described below.
Although the term "information" is used in this specification, the term "information" can be interchanged with "data" and the term "data" can be interchanged with "information."

First, an outline of an information processing system 1 according to an embodiment will be described.
FIG. 1 is a diagram for explaining an information processing system 1 according to one embodiment.

The information processing system 1 includes a user terminal 10 and an information processing device 20 .

A user terminal 10 is a terminal used by a user. The user terminal 10 may be, for example, a smartphone, tablet, laptop, desktop, and the like. The user terminal 10 is connected to the information processing device 20 via a communication network, and can communicate with the information processing device 20 .

The information processing device 20 may be, for example, a computer (eg, a server, desktop, laptop, tablet, etc.). The information processing device 20 acquires, for example, situation information regarding the situation of the user using the user terminal 10 . The situation information is, for example, the current and past (at multiple points in time) physical and living conditions of the user in order for the user to receive the nursing care service at a service establishment that provides the nursing care service. and the like may be recorded information. The status information may include, for example, medical information, nursing care information, and health checkup information, which will be described later.

The information processing device 20 predicts the current and future living conditions of the user based on the situation information. The information processing device 20 may, for example, predict the user's future living situation indicated by various indicators. As an example, the information processing device 20 may predict the user's future activities of daily living (ADL), instrumental activities of daily living (IADL), and the like. ADL is an evaluation index for each item such as self-care activities, moving activities, and life-related activities. The IADL is an evaluation index for each item related to daily actions that require more judgment by the user.
For example, the information processing apparatus 20 acquires a service provider that provides nursing care services that can maintain the user's future living situation according to the user's current and future living situation predicted as described above.
For example, the information processing device 20 presents to the user the predicted future living situation of the user as described above and the service provider suitable for the user.

As a specific example, the information processing device 20 predicts ADL and IADL based on medical information, nursing care information, and health checkup information of a user (for example, an elderly person), and predicts ADL and IADL based on the result of the prediction. We propose long-term care insurance services and non-long-term care insurance services to prevent deterioration of long-term care.

Next, the information processing device 20 will be described in detail.
FIG. 2 is a diagram for explaining the information processing device 20 according to one embodiment.

The information processing device 20 includes a storage unit 26 , a communication unit 27 , a display unit 28 , a first acquisition unit 22 , a prediction unit 23 , a second acquisition unit 24 and an output control unit 25 . The first acquisition unit 22 , the prediction unit 23 , the second acquisition unit 24 , and the output control unit 25 may be implemented as one function of the control unit 21 (eg, arithmetic processing unit, etc.) of the information processing device 20 . The storage unit 26, the communication unit 27, and the display unit 28 may be an embodiment of the “output unit” controlled by the output control unit 25. FIG.

The storage unit 26 stores, for example, various information and programs. The storage unit 26 may store, for example, office information relating to service offices that provide nursing care services. In addition, the storage unit 26 may store, for example, office information including feature information about the features of the service office.

In other words, the storage unit 26 may store, for example, office information included in information relating to basic items and characteristic items (characteristic information) of a plurality of service offices.
Even if the basic items are published in the nursing care service information disclosure system provided by the Ministry of Health, Labor and Welfare, such as the name, address, telephone number of the service establishment, and the number of service workers who provide nursing care services. good.
The feature item is, for example, the feature (type of service) of the nursing care service provided by the service establishment. In other words, the characteristic items are contents indicating what points the service provider attaches importance to in providing nursing care services to users, and the characteristic items may be indicated by text, photographs, videos, and the like. As a specific example, the feature items are various, such as the service provider placing emphasis on the user's recreation, and placing emphasis on maintaining the user's motor function (for example, muscle training, etc.). feature (type of service).

The storage unit 26 stores, for example, the user's future living situation predicted by the prediction unit 23 and the service office acquired by the second acquisition unit 24 based on the control of the output control unit 25, as will be described later. may store information about

The communication unit 27 communicates with a device outside the information processing device 20, for example. The communication unit 27 can communicate with the user terminal 10, for example.
The communication unit 27 may acquire, for example, situation information about the user's situation from the user terminal 10 . Alternatively, the communication unit 27 may acquire status information from a device (eg, a terminal, a server, etc.) external to the information processing device 20, for example. In this case, the communication unit 27 includes, as devices external to the information processing device 20, a terminal allocated to a medical institution, etc., a terminal allocated to a service provider that provides nursing care services, a medical institution and a health checkup terminal. status information may be obtained from a terminal or the like placed at a facility (medical examination facility) that provides
For example, under the control of the output control unit 25, the communication unit 27 performs information processing on the user's future living situation predicted by the prediction unit 23 and the information on the service office acquired by the second acquisition unit 24. It may be transmitted to the outside of the device 20 (for example, the user terminal 10 and terminals arranged in medical institutions, service offices, health checkup facilities, etc.).

The display unit 28 can display characters, symbols, images, and the like, for example. For example, based on the control of the output control unit 25, the display unit 28 displays characters, symbols, and An image or the like may be displayed.

The first acquisition unit 22 acquires situation information about the user's situation. That is, the first acquisition unit 22 acquires the situation information of the user whose current and future living situation is to be predicted via the communication unit 27, as will be described later. The first acquisition unit 22 may acquire situation information of the same user at multiple times.

In this case, the first acquisition unit 22 obtains, as status information, medical information generated based on the user's visit to a medical institution, nursing care information generated based on a survey conducted for the user to receive nursing care services, At least one of information and health checkup information generated based on the user undergoing a health checkup at a medical institution may be acquired.
Context information may include, for example, medical information, nursing care information, and health checkup information. The medical information is information generated when the user undergoes a medical examination at a medical institution, and as a specific example, it may be information such as medical examination records of health insurance. Nursing care information is, for example, information generated by a service office or the like that provides nursing care services, and a specific example is information such as the results of an on-site survey for the user to receive certification for long-term care in long-term care insurance. may The health checkup information is, for example, information generated when the user undergoes a health checkup at a medical institution or a facility where the health checkup is available. There may be.
In addition to the above examples, the situation information may include information such as a basic checklist and secondary assessment data regarding the user's body and lifestyle.
In addition, when the situation information is input based on the user or the like operating the keyboard, mouse, etc. arranged in the information processing device 20, the first acquisition unit 22 acquires the input situation information. good too.

The situation information described above may include residence information regarding the user's residence area. In this case, the first acquisition unit 22 may acquire situation information including residence information about the user's residence area. That is, the first acquisition unit 22 acquires, for example, information (residence information) on the area where the user whose future living situation is to be predicted resides. The residence information may be, for example, information about an address or the like. Alternatively, the residence information may be, for example, information on the user's residence area in units of municipalities, information on the user's residence areas in units of prefectures, and the like.

FIG. 3 is a diagram for explaining an example in which the prediction unit 23 predicts the user's current and future living conditions.

The prediction unit 23 predicts the current state of the user based on a learning model that has previously learned one or more content related to nursing care services and a situation related to life according to the content, and the situation information acquired by the first acquisition unit 22. and predict future living conditions. In this case, the prediction unit 23 is a learning model in which contents related to the body and life of the user as one or more contents related to nursing care service and one or more indicators related to daily life activities as situations related to life are learned in advance, and , and at least one of the medical information, nursing care information, and health checkup information acquired by the first acquisition unit 22, an index related to one or more current and future daily living activities of the user may be predicted. .

That is, first, the prediction unit 23 (control unit 21) generates a learning model. The prediction unit 23 (control unit 21), for example, according to the passage of time (at a plurality of points in time), content related to the body and life of each of a plurality of persons (for example, medical information, nursing care information, health checkup information, etc. at least one of the above).

The medical information, nursing care information, and medical examination information acquired by the prediction unit 23 (control unit 21) may be the same information as the medical information, nursing information, and medical examination information acquired by the first acquisition unit 22 described above. . That is, the medical information is information generated when the user undergoes a medical examination at a medical institution, and as a specific example, it may be information such as medical examination records of health insurance. Nursing care information is, for example, information generated by a service office or the like that provides nursing care services, and a specific example is information such as the results of an on-site survey for the user to receive certification for long-term care in long-term care insurance. may The health checkup information is, for example, information generated when the user undergoes a health checkup at a medical institution or a facility where the health checkup is available. There may be.

The prediction unit 23 (control unit 21) learns, for example, by associating at least one of the acquired information with the current or later (after the passage of time) living situation of the same person corresponding to the information. Generate a learning model based on The prediction unit 23 (control unit 21) may learn an index related to a person's living situation (daily life activity) as the living situation used for the learning described above. As a specific example, the index related to activities of daily living may be ADL, IADL, and the like.
Note that the prediction unit 23 may acquire and store a learning model generated outside the information processing device 20 .

The prediction unit 23 predicts the current and future life situations of the user based on the learning model generated as described above and the situation information acquired by the first acquisition unit 22 . For example, the prediction unit 23 may predict an index indicating a person's living situation as a prediction of the current and future living situation of the user. That is, the prediction unit 23 may predict, for example, the current and future ADL and IADL of the user.
Note that the prediction unit 23 may predict the user's current and future living conditions using, for example, machine learning and deep learning.

The second acquisition unit 24 acquires service establishments (information on service establishments) according to the user's living situation predicted by the prediction unit 23 based on the establishment information stored in the storage unit 26 . As an example, the second acquisition unit 24 determines the user's current and future living conditions based on the user's current and future living conditions (indicators such as ADL and IADL) predicted by the prediction unit 23. When the worsening is predicted, one or a plurality of information of service establishments that provide nursing care services that suppress the level of the worsening are acquired.

That is, the second acquisition unit 24 predicts the user's position predicted by the prediction unit 23 based on the situation information acquired by the first acquisition unit 22 based on the feature information included in the office information stored in the storage unit 26. It is also possible to acquire a service establishment that has characteristics that correspond to current and future living conditions. For example, the second acquisition unit 24 predicts relative deterioration of the user's motor function among the user's current and future living conditions (e.g., indicators such as ADL and IADL) predicted by the prediction unit 23 , if the establishment information (feature information) stored in the storage unit 26 describes maintenance of motor function such as "strength training" as a feature of the nursing care service, the information of the service establishment that provides the nursing care service is stored. get. As a specific example, the second acquisition unit 24, when it is predicted that the walking function of the user will decline in three years based on the ADL and IADL predicted by the prediction unit 23, selects "preventive day service" as the feature information. Acquire one or more service establishments that describe the type of service such as.

In this case, the second acquisition unit 24 learns in advance the living conditions of a plurality of persons (for example, indexes such as ADL and IADL) and the characteristics of nursing care services (types of services) necessary for the living conditions. The learning model that is generated may be used to identify features of care services that are estimated to be needed by the user. That is, the second acquisition unit 24 determines the nursing care service required by the user based on the learning model and the user's living situation predicted by the prediction unit 23 (for example, indicators such as ADL and IADL). Traits (types of services) may be specified. The second acquisition unit 24 acquires information required by the user based on the characteristic of the nursing care service (type of service) identified as described above and the office information (characteristic information) stored in the storage unit 26. One or more service establishments that provide care services may be obtained.

The second acquisition unit 24 may acquire service offices located within the user's residential area based on the residence information included in the situation information acquired by the first acquisition unit 22 . That is, the second acquisition unit 24 acquires service offices located in the area where the user resides. In this case, for example, based on the user's residence information, the second acquisition unit 24 obtains service establishments within a predetermined distance from the user's address, the same city as the user's address (the city where the user resides). One or a plurality of service offices are acquired from among service offices located in wards, towns and villages, and service offices located in the same prefecture as the user's address (prefecture where the user resides).

The output control unit 25 controls the output unit to output the current and future living conditions of the user predicted by the prediction unit 23 and the service office obtained by the second obtaining unit 24 . In this case, the output control unit 25 reads the office information corresponding to the service office acquired by the second acquisition unit 24 from the storage unit 26, and outputs part or all of the items described in the office information. You may control an output part so that it may carry out.

The output unit may be, for example, the storage unit 26, the communication unit 27, the display unit 28, etc., as described above.
For example, the output control unit 25 controls the storage unit 26 to store the user's current and future living conditions predicted by the prediction unit 23 and the information on the service office acquired by the second acquisition unit 24. may
The output control unit 25 outputs, for example, the user's current and future living conditions predicted by the prediction unit 23 and the information on the service office acquired by the second acquisition unit 24 to the outside of the information processing device 20 (for example, The communication unit 27 may be controlled to transmit to the user terminal 10, terminals arranged in medical institutions, service offices, health checkup facilities, and the like. That is, the output control unit 25, for example, transmits the current and future living conditions of the user predicted by the prediction unit 23 and the service office acquired by the second acquisition unit 24 to the user terminal 10 used by the user. It may be controlled to output.
The output control unit 25 displays, for example, the current and future living conditions of the user predicted by the prediction unit 23, and the characters, symbols, images, etc. related to the service establishments obtained by the second obtaining unit 24. Part 28 may be performed.

In addition, when one of the one or more service establishments acquired by the second acquisition unit 24 is selected, the output control unit 25 may control to output the selected service establishment. .
As an example, first, based on one or more service establishments being acquired by the second acquisition unit 24, the output control unit 25 outputs to present all the acquired service establishments to the user. You may Next, for example, when one or a plurality of service establishments are selected from the presented service establishments based on the user's operation, the output control unit 25 outputs all the selected service establishments to the user. You may output as shown in .

In this case, when one or a plurality of service establishments are acquired by the second acquisition unit 24, the output control unit 25 determines the preset rough contents of the acquired service establishments based on the establishment information. (For example, the name of the service establishment, the address, the type of service, etc.) may be output so as to be presented to the user. Next, for example, when one or a plurality of service offices are selected based on the user's operation, the output control unit 25 presets the selected service offices based on the office information. Detailed contents (for example, all contents of basic items and characteristic items recorded in the office information) may be output so as to be presented to the user.

Further, when one or more service establishments are acquired by the second acquisition unit 24 , the output control unit 25 may control the communication unit 27 to present the service establishments to the user terminal 10 . Next, when one or more service offices are selected based on the user's operation from among one or more service offices presented to the user by the user terminal 10, the output control unit 25 controls the user terminal When the communication unit 27 receives the information (selection information) indicating the content of the selection transmitted from 10, the content of the selection (service office selected by the user) indicated by the selection information is transmitted to the terminal used by the system user. (not shown).

FIG. 4 is a diagram for explaining an example of the processing of the information processing device 20. As shown in FIG.

As described above, the information processing device 20 predicts ADL and IADL based on medical information, nursing care information, and health checkup information of a user (for example, an elderly person), and predicts ADL and IADL based on the result of the prediction. We propose long-term care insurance services and non-long-term care insurance services to prevent deterioration.
In this case, the information processing device 20 stores the same user's medical information (for example, health insurance medical examination records, etc.), nursing care information (for example, home visit survey results for certification of long-term care required in nursing care insurance, etc.), and medical examination information (For example, health checkup records, etc.) are acquired at multiple points in time (see symbol A shown in FIG. 4). The information processing device 20 predicts ADL and IADL based on medical information, nursing care information, and health checkup information, for example, using AI technology such as machine learning and deep learning (see symbol B shown in FIG. 4). . The information processing device 20 estimates the type of long-term care insurance service and non-long-term care insurance service for improving predicted ADL and IADL.

In order to perform the estimation, the information processing device 20 preliminarily builds a database (storage unit 26) for registering long-term care insurance service offices and non-long-term care insurance service offices for each type of long-term care insurance service and non-long-term care insurance service. The information processing device 20, for example, as information to be registered in the database (storage unit 26), in addition to open data (basic items) such as the Ministry of Health, Labor and Welfare and local governments, features and photos of the establishment published by each establishment. Register information about features. The information processing device 20 may, for example, publish the constructed database on the Web. Further, the information processing apparatus 20 may allow a user to whom a user account is issued to search and view the constructed database on the Web.

For example, when the types of long-term care insurance services and non-long-term care insurance services are estimated, the information processing device 20 selects information on long-term care insurance service offices or long-term care insurance service offices located within a distance that the user can use. is presented to the user (or system user) as (refer to symbol B shown in FIG. 4). When the user (or system user) selects a service office considered to be optimal for the user from options, the information processing apparatus 20 accepts the selection.

As a result of the selection, the information processing device 20 displays the plan for improving ADL and IADL on the display unit 28 or a display unit external to the information processing device 20 (for example, a terminal display unit or the like). The information processing apparatus 20 accepts creation of a plan for improving ADL and IADL while browsing the selection results and plans displayed on the display unit 28 or the like based on the operation of the system user (reference numerals shown in FIG. 4). C), allowing the plan to be explained to the user by the system user (see symbol D shown in FIG. 4). The information processing apparatus 20 may use the services of the above-described system as cloud services in a browser.

Next, an information processing method according to one embodiment will be described.
FIG. 5 is a flowchart for explaining an information processing method according to one embodiment.

In step ST101, the first acquisition unit 22 acquires situation information regarding the user's situation. In this case, the first acquiring unit 22 may acquire at least one of medical information, nursing care information, and health checkup information as the situation information. The context information may include residential information regarding the user's residential area.

In step ST102, the prediction unit 23 predicts the current and future living conditions of the user based on the learning model and the situation information (at least one of medical information, nursing care information, and medical examination information) acquired in step ST101. to predict. In this case, the prediction unit 23 may predict one or more future daily living activity indices of the user (for example, ADL and IADL). The learning model described above may be a model that has learned in advance one or more contents related to nursing care services and situations related to life according to the contents. That is, the learning model may be a model that has learned in advance the content related to the user's body and life as one or more contents related to nursing care services and one or more indicators related to daily life activities as situations related to life. .

In step ST<b>103 , the second acquisition unit 24 acquires service establishments corresponding to the user's life situation predicted in step ST<b>102 based on the establishment information stored in the storage unit 26 . In this case, the second acquiring unit 24 may acquire service offices located within the user's residential area based on the residence information included in the situation information acquired in step ST101. The control unit 21 (for example, the output control unit 25) presents the service office acquired by the second acquisition unit 24 to the user (or system user).

In step ST104, when one of the one or more service establishments presented in step ST103 is selected, the output control unit 25 receives selection information indicating the selection (selected service establishment).

In step ST105, the output control unit 25 controls to output the future living situation of the user predicted in step ST102. Further, the output control unit 25 controls to output the service office selected in step ST104.

Next, the effects of this embodiment will be described.
The information processing device 20 includes a storage unit 26 that stores office information, a first acquisition unit 22 that acquires user situation information, one or more contents related to nursing care services, and current and future predictions according to the contents. Prediction unit 23 for predicting the user's current and future living conditions based on a learning model that has learned in advance the situation related to daily life and the situation information acquired by the first acquisition unit 22, and stored in the storage unit 26 a second acquisition unit 24 that acquires a service business office corresponding to the user's living situation predicted by the prediction unit 23 based on the business establishment information that is obtained; , and an output control unit 25 that controls to output the service office acquired by the second acquisition unit 24 .
Thereby, the information processing device 20 can predict the current and future living conditions of the user and present the service office according to the prediction. In this case, the information processing apparatus 20 predicts the current and future living conditions of the target user based on a learning model learned in advance, for example, past cases of a plurality of people. can increase In addition, since the information processing apparatus 20 acquires the service office according to the predicted current and future living conditions, it is possible to present the user with the service office suitable for the target user, and the future of the user. can prevent their living conditions from becoming worse than they are now.

In the information processing device 20, the first acquisition unit 22 may acquire the situation information including the residence information of the user. In this case, the second acquisition unit 24 may acquire service offices located within the user's residential area based on the residence information included in the situation information acquired by the first acquisition unit 22 .
As a result, the information processing device 20 can propose a service office close to the user's address, thereby improving convenience for the user.

In the information processing device 20, the storage unit 26 may store office information including characteristic information. In this case, the second acquisition unit 24 predicts the user predicted by the prediction unit 23 based on the situation information acquired by the first acquisition unit 22 based on the feature information included in the office information stored in the storage unit 26. It is also possible to acquire a service establishment that has characteristics that correspond to the future living situation of the person.
Accordingly, the information processing apparatus 20 can propose service establishments that can improve the current and future living conditions of the user.

In the information processing device 20, when one of the one or more service establishments acquired by the second acquisition unit 24 is selected, the output control unit 25 controls to output the selected service establishment. You can do it.
As a result, the information processing device 20 proposes to the user one or more service establishments acquired by the second acquisition unit 24, and when a service establishment preferred by the user is selected from among the service establishments, , the selected service establishments can be presented to the user.
In this case, the information processing apparatus 20 may change, for example, the contents of the service office presented to the user for the first time and the contents of the service office presented to the user for the second time.
That is, the information processing apparatus 20 may present the outline of the service office at the first time, and the detailed contents of the service office at the second time, for example.
The information processing apparatus 20 may present the service office to the user terminal 10 for the first time, and may present the service office to the terminal used by the system user for the second time. That is, the information processing apparatus 20 may change the presentation destination between the first presentation of the service office and the second presentation of the service office. As a result, the information processing apparatus 20 allows the user to select a service office that the user himself/herself prefers the first time, and the system user can explain the service office selected by the user in detail to the user the second time. can.

In the information processing device 20, the first acquisition unit 22 may acquire at least one of medical information, nursing care information, and health checkup information as the situation information. In this case, the prediction unit 23 predicts one or more contents related to the body and life of the user as one or more contents related to nursing care services, and one or more indicators related to daily life activities as situations related to current and future life. Based on a learning model learned in advance and at least one of medical information, nursing care information, and health checkup information acquired by the first acquisition unit 22, an index related to one or more future daily living activities of the user is predicted. You can do it.
As a result, the information processing apparatus 20 can acquire the user's situation information based on the knowledge of experts such as doctors of medical institutions and health checkup facilities, and system users. and can predict future living conditions. In addition, since the information processing apparatus 20 predicts indicators related to activities of daily living (for example, ADL and IADL) as the user's current and future living conditions, the user's future is explained to a specialist in contact with the predicted indicators. can easily understand the living conditions of

In the information processing device 20, the output control unit 25 outputs the current and future living conditions of the user predicted by the prediction unit 23 and the service office acquired by the second acquisition unit 24 to the user terminal used by the user. 10 may be controlled.
As a result, the information processing device 20 can make it easier for the user to grasp his own situation.

In the information processing method, a computer having a storage unit 26 for storing office information performs a first acquisition step of acquiring user status information, one or more contents related to nursing care services, and current and future information according to the contents. a prediction step of predicting the user's current and future living situations based on a learning model that has learned in advance the predicted living situation and the situation information acquired by the first acquisition step; a second acquisition step of acquiring a service office corresponding to the user's living situation predicted by the prediction step based on the office information; the user's current and future living situation predicted by the prediction step; and an output control step of controlling to output the service office acquired by the acquisition step.
Thereby, the information processing method can predict the current and future living conditions of the user and present the service office according to the prediction. In this case, the information processing method predicts the current and future living conditions of the target user based on a learning model learned in advance, for example, past cases of a plurality of people. can be enhanced. In addition, since the information processing method acquires the service office corresponding to the predicted current and future living conditions, it is possible to present the user with the service office suitable for the target user, and the user's future future. You can prevent your living situation from becoming worse than it is now.

The information processing program includes a storage function for storing business office information, a first acquisition function for acquiring user status information, one or more contents related to nursing care services, and predictions for the present and the future according to the contents. A prediction function that predicts the user's current and future living situations based on a learning model that has previously learned the situation related to the life of the user and the situation information acquired by the first acquisition function, and the business that is stored in the memory function A second acquisition function of acquiring a service office corresponding to the user's living situation predicted by the prediction function based on the office information, the user's current and future living situation predicted by the prediction function, and the second acquisition and an output control function for controlling to output the service office acquired by the function.
Thereby, the information processing program can predict the current and future living conditions of the user and present the service office according to the prediction. In this case, the information processing program predicts the current and future living conditions of the target user based on a learning model learned in advance, for example, past cases of a plurality of people, so the accuracy of the prediction is can be enhanced. In addition, since the information processing program acquires the service office corresponding to the predicted current and future living conditions, it is possible to present the user with the service office suitable for the target user, and the user's future future. You can prevent your living situation from becoming worse than it is now.

Each part of the information processing device 20 described above may be realized as a function of an arithmetic processing device of a computer. That is, the first acquisition unit 22, the prediction unit 23, the second acquisition unit 24, and the output control unit 25 of the information processing device 20 are configured to perform a first acquisition function, a prediction function, a second acquisition function, and an output by an arithmetic processing unit of a computer or the like. Each may be implemented as a control function.
The information processing program can cause the computer to implement each function described above. The information processing program may be recorded in a non-temporary computer-readable recording medium such as an external memory or an optical disc.
Further, as described above, each part of the information processing device 20 may be realized by an arithmetic processing device of a computer or the like. The arithmetic processing unit or the like is configured by an integrated circuit or the like, for example. Therefore, each part of the information processing device 20 may be implemented as a circuit that constitutes an arithmetic processing device or the like. That is, the first acquisition unit 22, the prediction unit 23, the second acquisition unit 24, and the output control unit 25 of the information processing device 20 are a first acquisition circuit, a prediction circuit, and a second acquisition circuit that constitute an arithmetic processing unit of a computer. and an output control circuit.
Also, the storage unit 26, the communication unit 27, and the display unit 28 (output unit) of the information processing device 20 may be realized as, for example, a storage function including functions of an arithmetic processing unit, a communication function, and a display function (output function). good. Further, the storage unit 26, the communication unit 27, and the display unit 28 (output unit) of the information processing device 20 are realized as a storage circuit, a communication circuit, and a display circuit (output circuit) by being configured by an integrated circuit or the like, for example. may The storage unit 26, the communication unit 27, and the display unit 28 (output unit) of the information processing device 20 are configured as a storage device, a communication device, and a display device (output device), for example, by being configured by a plurality of devices. may

1 information processing system 10 user terminal 20 information processing device 21 control unit 22 first acquisition unit 23 prediction unit 24 second acquisition unit 25 output control unit 26 storage unit 27 communication unit 28 display unit

Claims (8)

a storage unit that stores business establishment information related to a business establishment that provides nursing care services;
a first acquisition unit that acquires situation information about the user's situation;
Predicting the user's future living situation based on a learning model that has learned in advance one or more contents related to nursing care services and situations related to living according to the contents, and the situation information acquired by the first acquisition unit a predictor that
a second acquisition unit that acquires an office corresponding to the user's living situation predicted by the prediction unit based on the office information stored in the storage unit;
an output control unit that controls to output the user's future living situation predicted by the prediction unit and the office acquired by the second acquisition unit;
Information processing device. The first acquisition unit acquires situation information including residence information about a user's residence area,
The information processing apparatus according to claim 1, wherein the second acquisition unit acquires business establishments located within the user's residential area based on residence information included in the situation information acquired by the first acquisition unit. The storage unit stores place of business information including feature information about features of the place of business,
The second acquisition unit predicts the user's future future predicted by the prediction unit based on the situation information acquired by the first acquisition unit, based on the feature information included in the office information stored in the storage unit. 2. The information processing apparatus according to claim 1, wherein an office having characteristics corresponding to living conditions is acquired. 4. The output control unit according to any one of claims 1 to 3, wherein when one of the one or more business establishments acquired by the second acquisition unit is selected, the output control unit controls to output the selected business establishment. The information processing device according to item 1. The first acquisition unit obtains, as status information, medical information generated based on a user's visit to a medical institution, nursing care information generated based on a survey conducted for the user to receive nursing care services, and , acquiring at least one of health checkup information generated based on the user undergoing a health checkup at a medical institution;
The prediction unit learns in advance content related to the user's body and life as one or more content related to nursing care service and one or more indicators related to daily life activity as life-related situations; and 5. Predicting one or a plurality of indicators related to the user's future daily living activities based on at least one of medical information, nursing care information, and health checkup information acquired by the first acquisition unit. The information processing device according to item 1. The output control unit controls to output the user's future living situation predicted by the prediction unit and the place of business acquired by the second acquisition unit to the user terminal used by the user. 6. The information processing apparatus according to any one of 5. A computer equipped with a storage unit that stores business establishment information related to a business establishment that provides nursing care services,
a first obtaining step of obtaining contextual information about the user's context;
Predicting the user's future living situation based on a learning model that has learned in advance one or more contents related to nursing care services and situations related to living according to the contents, and the situation information acquired by the first acquisition step a prediction step to
a second acquisition step of acquiring an office corresponding to the user's living situation predicted by the prediction step based on the office information stored in the storage unit;
an output control step of controlling to output the user's future living situation predicted by the prediction step and the place of business obtained by the second obtaining step;
Information processing method that performs to the computer,
a memory function for storing business information relating to business establishments that provide nursing care services;
a first acquisition function for acquiring contextual information about a user's context;
Predicting the user's future living situation based on a learning model that has learned in advance one or more contents related to nursing care services and situations related to living according to the contents, and the situation information acquired by the first acquisition function prediction function to
a second acquisition function for acquiring an office corresponding to the user's living situation predicted by the prediction function based on the office information stored in the storage function;
an output control function for controlling to output the user's future living situation predicted by the prediction function and the place of business obtained by the second obtaining function;
Information processing program that realizes

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