JP2022129283A - Shelf stacking management device, shelf stacking management method, and program - Google Patents

Abstract

To provide a shelf stacking management device etc., capable of facilitating evaluation of shelf stacking at a store.SOLUTION: A shelf stacking management device 1 manages shelf stacking-related information. The shelf stacking-related information is information concerned with shelf stacking at a store 200. The shelf stacking management device 1 comprises a first output control unit 112 and a second output control unit 113. The first output control unit 112 performs control to output the shelf stacking-related information. The second output control unit 113 performs control to output a result of comparison with an evaluation index of the shelf stacking-related information in a recognizable form.SELECTED DRAWING: Figure 1

Description

TECHNICAL FIELD The present disclosure relates to a product display management device, a product display management method, and a program, and more particularly to a product display management device, a product display management method, and a program for managing information regarding product display in a store.

In Patent Document 1, for each product row, the remaining number of products in the product row is calculated based on the distance measured by a measurement module using ultrasonic waves emitted from an ultrasonic sensor installed behind the product row. A shelf inventory management system is described. In this system, the calculated remaining number of products is compared with a predetermined threshold to determine whether or not it is necessary to put the product on the market. Then, when it is determined that there is a product line that needs to be put out, the store clerk is notified of this fact. Also, the inside of the store is imaged by the imaging means, a person is detected from the imaged image, and the movement trajectory of the person inside the store is obtained.

Japanese Patent Application Laid-Open No. 2020-19588

However, in the above-described background art, when the existence of a product line requiring stocking is detected, the notification to the store clerk and the detection of the movement of people in the store are merely performed, and the stocking in the store is not evaluated. was difficult to do.

An object of the present disclosure is to provide a product display management device, a product display management method, and a program capable of facilitating evaluation of product display in a store.

A product display management device according to an aspect of the present disclosure manages product display related information. The product display related information is information related to product display in the store. The commodity management device includes a first output control section and a second output control section. The first output control unit outputs the product listing related information. The second output control unit outputs a comparison result of the product-related information with the evaluation index in a recognizable manner.

A product display management method according to an aspect of the present disclosure is a product display management method performed by a product display management device that manages product display related information. The product display related information is information related to the product display in the store. The product display management method includes a first output control step and a second output control step. The first output control step causes the product listing related information to be output. The second output control step outputs a comparison result of the product-related information with the evaluation index in a recognizable manner.

A program according to an aspect of the present disclosure is a program for causing one or more processors to execute the method for managing product availability.

The product display management device, product display management method, and program of the present disclosure have the effect of facilitating evaluation of product display in a store.

FIG. 1 is a block diagram of a product listing management system according to an embodiment of the present disclosure. FIG. 2 is a flow chart for explaining the operation of the product display management device that constitutes the product display management system. FIG. 3 is a flow chart for explaining information processing by the commodity management device. FIG. 4 is a diagram showing an output example of product display-related information (a screen displaying various product display-related information at a plurality of stores: headquarters top screen) by the product display management device. FIG. 5 is a diagram showing an output example of product-related information (a screen displaying actual inventory days for each store) by the product-stock management device. FIG. 6 is a diagram showing an output example of product-related information (a screen displaying the actual number of days in stock for each group in one store) by the product-stock management device. FIG. 7 is a diagram showing an output example of product sales-related information (a screen displaying the number of weekly returns at one store) by the product sales management device. FIG. 8 is a diagram showing an output example of product-related information (a screen displaying the number of staying stocks for each group at one store) by the product-stock management device. FIG. 9 is a diagram showing an output example of product-related information (a screen displaying the number of out-of-stock items at one store) by the product-stock management device. FIG. 10 is a diagram showing an output example of product-related information (a screen displaying the number of out-of-stock items for each group in one store) by the product-stock management device. FIG. 11 is a diagram showing an output example of product-related information (a screen displaying work efficiency for each store) by the product-stock management device. FIG. 12 is a diagram showing an output example of product-related information (a screen displaying the occupancy rate of each store) by the product-stock management device. FIG. 13 is a diagram showing an output example of product display-related information (a screen displaying changes in the weekly occupancy rate of one store) by the product display management device. FIG. 14 is a diagram showing an output example of product sales-related information (a screen displaying the progress of each work in one store) by the product sales management device. FIG. 15 is a diagram showing an output example of product-related information (a screen displaying details of the progress of each task in one store) by the product-stock management device. FIG. 16 is a diagram showing an output example of product sales-related information (a screen displaying the number of out-of-stock items in one store: store top screen) by the product sales management device. FIG. 17 is a diagram showing an output example of product-related information (a screen displaying a list of out-of-stock products corresponding to the number of out-of-stock items in one store) by the product-stock management device. FIG. 18 is a diagram showing an output example of product display-related information (a screen displaying various product display-related information in one store) by the product display management device. FIG. 19 is a block diagram showing Modification 1 of the stock management system. FIG. 20 is a block diagram showing Modified Example 2 of the product stock management system.

The configurations described in the following embodiments are merely examples of the present disclosure. The present disclosure is not limited to the following embodiments, and various modifications can be made according to design and the like as long as the effects of the present disclosure can be achieved.

(1) Product Display Management System The product display management system 100 according to the embodiment of the present disclosure includes a product display management device 1, one or more sales floor terminals 2, and one or more storages, as shown in FIG. a terminal 3; The item management device 1 can communicate with each of one or more sales floor terminals 2 and one or more storage terminal 3 via a network 400 such as a wireless or wired LAN, the Internet, or a telephone network. connected to

The item management apparatus 1 in this embodiment is, for example, a server, and has a processor, a memory, a communication module, etc. (none of which is shown). In addition, the commodity management apparatus 1 usually also has an input device and an output device (both not shown). An input device is a keyboard, a touch panel, or the like, and an output device is a display, a speaker, a printer, or the like. Furthermore, the commodity management apparatus 1 may also have a photographing device (not shown). The imaging device is a camera, scanner, or the like.

Various kinds of information and programs are stored in the memory of the commodity management apparatus 1, and the processor implements various processes performed by the processing unit 11 and the like, which will be described later, based on the various kinds of information and programs in the memory. Note that such a processor and memory may be referred to as a "computer".

The counter terminal 2 and the storage terminal 3 are mobile terminals. A mobile terminal is, for example, a smartphone, a tablet terminal, or the like, and has a processor, a memory, a communication module, an input device, an output device, an imaging device, and the like. In each of the counter terminal 2 and the storage terminal 3, various information and programs are stored in the memory, and the processor can implement various processes.

The communication module of each of the product display management device 1, the sales floor terminal 2, and the storage terminal 3 communicates via the network 400 (various information among the product display management device 1, the sales floor terminal 2, and the storage terminal 3). sending and receiving).

The product display management system 100 of this embodiment is used by retailers such as supermarkets and home centers. The retailer in this embodiment has a headquarters 300 and one or more stores 200 . The store 200 has a sales floor 201 and a storeroom 202. In the sales floor 201, one or more display shelves (not shown) for displaying products are arranged. The warehouse 202 is divided into a plurality of compartments (not shown), each compartment having one or more car trucks (not shown) for movably storing merchandise.

In this embodiment, the store 200 is constructed in one building, and the sales floor 201 and the storage 202 are provided in the one building. good. Also, the storage box 202 may be shared by a plurality of stores 200 .

(2) Product Display Management Device The product display management device 1 according to the embodiment of the present disclosure includes a processing unit 11, a reception unit 12, and an output unit 13, as shown in FIG. The processing unit 11 includes an information generation unit 111 , a first output control unit 112 and a second output control unit 113 .

In addition, although the information generation unit 111 is provided in the product display management device 1 in the present embodiment and the modifications 1 and 2, any one of the sales floor terminal 2, the storage terminal 3, and the store terminal 4 may be provided, It doesn't matter where they are.

The processing unit 11 performs various types of processing. The various types of processing are, for example, processing (described later) of the information generation unit 111, the first output control unit 112, and the second output control unit 113. FIG. The processing unit 11 also compares product-related information with evaluation indices (both of which will be described later), and performs various judgments described in flowcharts. Note that other processing will be explained as appropriate.

The reception unit 12 receives various types of information. The various types of information include, for example, missing item information, stock quantity information, and various instructions (all of which will be described later).

The reception by the reception unit 12 is usually reception of information received via a communication module. However, the reception is not limited to various receptions within the product management device 1 (for example, reception of information input via an input device, reception of information read by a reading device, reading from a recording medium such as a memory or disk). receipt of issued information, etc.), and its mode does not matter.

The accepting unit 12 accepts missing item information received from the sales floor terminal 2 via the communication module. The out-of-stock information is information indicating whether or not the product is out of stock in the sales floor 201 of the store 200 . The out-of-stock information includes, for example, a store identifier that identifies the store 200, a product identifier that identifies the product, and a flag that indicates whether the product is out of stock.

However, if the number of stores is 1 (the retailer has only one store 200), the out-of-stock information may not have a store identifier. Further, when the number of products handled in the store 200 is one, the product identifier may not be provided. In addition, such matters also apply to stock quantity information, which will be described later.

The reception unit 12 also receives inventory quantity information received from the storage terminal 3 via the communication module. However, at least one of the out-of-stock information and inventory quantity information may be received via an input device included in the product availability management apparatus 1 .

The output unit 13 outputs various information. The various types of information are, for example, product listing-related information, a first missing item list, a second missing item list (all of which will be described later), and the like.

The output from the output unit 13 is normally displayed on a display. The display of the output destination is usually the display of the item management apparatus 1, but may be an external display (not shown) in the headquarters 300, or may be the display of the sales floor terminal 2 or the storage terminal 3. FIG.

However, the output may be, for example, voice output from a speaker, printout by a printer, recording on a recording medium, transmission to an external device, or any other mode. These items are common to the output units (22, 32, 42) of each of the sales floor terminal 2, storage terminal 3, and store terminal 4 (Modification 1).

(2-1) Product Display Related Information The information generation unit 111 forming the processing unit 11 generates product display related information. The product display related information is information related to the product display at the store 200 .

Putting out products means bringing products to the sales floor 201 and displaying them. The product to be brought in may be a product newly delivered from a supplier such as a factory or a wholesaler, or a product delivered in the past and stored in the storage box 202 .

In this embodiment, it is assumed that newly delivered commodities are usually temporarily stored in the stocker 202 and then transported to the sales floor 201 and displayed on display shelves or the like at appropriate times. However, some products may be carried directly to sales floor 201 without going through storage 202 .

In addition, the products stored in the storeroom 202 of the store 200 are, for example, picked up by a small cart for carry-in, or brought into the sales floor 201 along with the cart truck to be displayed. Furthermore, it is assumed that the products that have not been displayed among the products that have been brought in are stored in the stocker 202 or returned to the supplier.

The product-related information includes, for example, inventory quantity information (actual days in stock), out-of-stock quantity information (first out-of-stock quantity information, second out-of-stock quantity information), work efficiency information, occupancy rate information, progress information, returned quantity information, and Such as staying stock information.

Inventory quantity information is information relating to the number or quantity of products stored in the storehouse 202 of the store 200 .

The inventory quantity information may be, for example, information about the total quantity of all products, or information about the quantity of each product or group. The stock quantity information includes, for example, a store identifier that identifies the shop 200, a product identifier that identifies the product, and a stock quantity.

The inventory quantity information in this embodiment is the actual inventory days. The actual number of days in stock is information indicating how many days' worth of inventory corresponding to the sales volume is stored in the stocker 202 (whether it actually exists).

However, the inventory quantity information may be the actual inventory quantity. The actual inventory quantity is information indicating the quantity of products stored in the stocker 202 (for example, 10 pieces, 1 box, 3 kg, etc.). The number of actual inventory days is a value obtained by dividing the actual inventory quantity by the daily sales quantity.

Alternatively, the inventory quantity information may be information about the total quantity of all products, or information about the quantity of each product or product type. Note that the product types may be hierarchized into groups, categories, subcategories, and the like, for example.

The out-of-stock quantity information is information about the number of out-of-stock products. The out-of-stock product is a product that is out of stock at the sales floor 201 of the store 200 . A shortage means that the product does not exist in the sales floor 201 . The out-of-stock quantity information includes first out-of-stock quantity information and second out-of-stock quantity information.

The first out-of-stock quantity information is information related to the first out-of-stock product. The first out-of-stock product is a product out of the out-of-stock products that is in stock in the storage 202, and may also be referred to as a “stock-out-of-stock product”. The second out-of-stock quantity information is information related to the second out-of-stock product. The second out-of-stock product is a product out of the out-of-stock products that is not in stock in the storage box 202, and may also be referred to as a “out-of-stock product”.

The first missing item number information is linked to the first missing item list (see FIG. 17, which will be described later). A first out-of-stock list is a list relating to one or more first out-of-stock products. The details of the first missing item list will be described later.

Note that the first out-of-stock list may be associated with product recommendation information. The product display recommendation information is information for recommending product display from the product storage box 202 to the sales floor 201 . The product recommendation information is, for example, a character string such as "Please sell the products registered in the list."

The second out-of-stock quantity information is linked with a second out-of-stock list (not shown). A second out-of-stock list is a list relating to one or more second out-of-stock products. The details of the second missing item list will be described later.

Note that the second missing item list may be associated with ordering recommendation information. Order recommendation information is information that recommends placing an order with a product supplier. The product recommendation information is, for example, a character string such as "Please place an order for the products registered in the list."

The work efficiency information is information relating to the efficiency of the stocking work. The stocking work is the work of stocking commodities from the storeroom 202 to the sales floor 201 in the store 200 . The work efficiency information is, for example, information indicating ``how many products one person was able to put out in one hour'', and indicates ``the time required for one product to be put out by one person''. It can be information.

Work efficiency information may be, for example, information indicating progress speed. The progress speed is information indicating how much work has progressed per unit time (for example, one hour). The progress rate is, for example, the amount of work per hour by one worker (for example, the number of products worked on). Note that the work efficiency information may be generated based on progress information, which will be described later, for example.

The occupancy information is information about the occupancy. The occupancy rate is information indicating how much the product (inventory product) existing in the storage box 202 of the store 200 occupies the storage box 202 .

The occupancy rate may be the occupancy rate of the product itself in the storage box 202 or the occupancy rate of the storage member storing the product in the storage box 202 . The storage member is preferably the aforementioned cart truck, but it may be a small cart for loading, or a member that is difficult to move, such as a pallet or a storage shelf.

The occupancy rate in this embodiment is the occupancy rate of car trucks (BR car track occupancy rate) with respect to the storage 202 (for example, BR (Back Room)). As described above, the storage shed 202 is divided into a plurality of sections, and one or more car trucks are arranged in each section. The BR car truck share is a value obtained by dividing the number of car trucks carrying products (registered car trucks) by the total number of compartments.

Generally, it is calculated by "Occupancy rate = {number of storage members (registered storage members)}/total number of compartments". However, the denominator here may be any numerical value that corresponds to the size of the repository 202 . The denominator may be, for example, the area of the stocker 202 or the total number of stored materials in the stocker 202 .

The progress information is information relating to the progress of the stocking operation for the out-of-stock product. The progress information includes execution count information. The number of times of execution information is information regarding the number of times the stocking work is executed.

The product placement work includes one or more types of work among request work, picking work, display work, return work, and simultaneous store opening work.

The request work is the work of requesting stocking of out-of-stock products. The picking work is the work of picking the product corresponding to the missing product in the stocker 202 in response to the stocking request. The display work is the work of displaying the commodities picked in the picking work on the sales floor 201 . The returning work is the work of returning to the stocker 202 those products that were not displayed in the sales floor 201 during the display work among the products picked in the picking work. Simultaneous store opening work is work in simultaneous store opening that does not involve request work and picking work.

The progress information includes, for each of one or more types of work among the above, execution count information regarding the number of times the work has been executed. The progress information may be, for example, the ratio of the number of picking tasks and/or display tasks to the number of requesting tasks.

Return quantity information is information about the return quantity. The returned quantity is the quantity of products that are returned to the delivery source without being displayed on the sales floor 201 (hereinafter referred to as “returned products”) among the products that have been brought into the sales floor 201 . The returned quantity is, for example, the quantity of products that were returned to the stocker 202 without being displayed on the sales floor 201 during the display work, among the products that were picked in the picking operation.

In this embodiment, there are two types of products: standard products and MD (merchandising) products. A standard product is a product that is always available at the store 200 and is a target product for automatic ordering, which will be described later. Regular products delivered from a supply source are normally stocked in a stocker 202, and are taken out from the stocker 202 to the sales floor 201 each time they are out of stock. However, some of the standard products that have been delivered may be brought directly into the sales floor 201 without going through the storage box 202 .

MD products are products that are sold for a limited period, quantity, etc., and are not subject to automatic ordering. All of the MD products delivered from the supply source are normally stored in the storage warehouse 202 and brought into the sales floor 201 together with the cart truck. However, there is no need to distinguish between standard products and MD products.

The staying stock quantity information is information about the staying stock quantity. The number of staying stocks is the number of stocked products that have been stored in the storage box 202 for a period (storage period) exceeding a threshold value (for example, 10 days, 1 month, etc.).

The product release-related information in this embodiment includes inventory quantity information, missing product quantity information, work efficiency information, occupancy rate information, progress information, staying inventory information, and return quantity information. However, if the product-related information includes at least one type of information among inventory quantity information, missing item information, work efficiency information, occupancy information, progress information, staying stock information, and returned quantity information good.

(2-2) Generating product-related information The information generating unit 111 generates the first 1 missing item number information and second missing item number information are generated.

Further, the information generation unit 111 generates work efficiency information, occupancy rate information, progress information, and the like by using the first out-of-item number information and the second out-of-item number information generated as described above, and various types of information stored in the memory. Generate information, staying inventory information, and return quantity information.

The various types of information stored in the memory are, for example, first missing item number information and second missing item number information generated in the past. The first out-of-item number information and the second out-of-item number information generated in the past are the first out-of-item number information and the second out-of-item number information generated last time, the first out-of-item number information and the second out-of-item number information generated the time before last. It is item number information and the like. Note that the memory may store the first out-of-stock quantity information and the second out-of-stock quantity information exceeding three times.

The memory also stores execution history information relating to the execution history of the various types of work described above. Execution history information is a set of one or more pieces of execution information. The execution information includes information specifying the type of work, executor, execution time, number of executions, and the like.

Execution information is input to the sales floor terminal 2 or the storage terminal 3 each time a work is performed by a clerk. 22 or 32) transmits the execution information to the product display management device 1. FIG. In the product display management device 1, the reception unit 12 receives the execution information, and the processing unit 11 accumulates the execution information in the memory. This updates the execution history information in the memory.

The information generation unit 111 generates work efficiency information, progress information, and stagnant inventory information according to a predetermined algorithm using the generated first and second out-of-item quantity information and second out-of-stock quantity information and execution history information stored in the memory. , and return quantity information.

The memory also stores a plurality of pieces of car track information in association with a car track identifier that identifies each car track. The car track information is information about the car tracks arranged in the storage shed 202 . The car truck information includes a section identifier that identifies the section in which the car truck is placed, and cargo information that specifies the presence or absence and type of cargo (group, category, product name, etc.).

Every time goods are loaded or unloaded from the car truck, the car truck information is input by the clerk together with the car truck identifier, and the reception unit (21 or 31) at the sales floor terminal 2 or the storage terminal 3 receives the relevant car truck information. , the output unit (22 or 32) transmits the car track information and the like to the product display management device 1. FIG. In the merchandise management device 1, the reception unit 12 receives the car track information together with the car track identifier, and the processing unit 11 receives the car track information in the memory corresponding to the received car track identifier. Update with car track information.

The information generation unit 111 generates occupancy rate information by a predetermined algorithm using the generated first and second out-of-stock quantity information and a plurality of pieces of car track information stored in the memory.

(2-3) Output control of product-related information The first output control unit 112 causes the product-related information generated by the information generation unit 111 to be output. The first output control unit 112 in the present embodiment normally causes the product display related information generated by the information generation unit 111 to be output from the output unit 13 of the product display management device 1 .

However, the first output control unit 112 outputs the product-related information to the output unit (22 or 32) of the sales floor terminal 2 or the storage terminal 3, or the output unit 42 of the store terminal 4 (Modification 1: see FIG. 19). You can output from In addition, the output of product-related information from the output units (22, 32, 42) of various terminals will be described later.

The first output control unit 112 in the present embodiment outputs a plurality of items of merchandise-related information corresponding to a plurality of stores 200 so that they can be compared with each other. Outputting them so that they can be compared with each other means, for example, displaying a plurality of item-related information on one screen as shown in FIG. 4 (described later).

However, outputting them so as to be comparable with each other may be, for example, sequentially outputting a plurality of items of merchandise-related information corresponding to a plurality of stores 200 at predetermined time intervals (for example, 5-second intervals).

In addition, the first output control unit 112 causes the first out-of-stock item list, which is a list of the number of first out-of-stock items corresponding to the first out-of-item number information, to be output in association with the first out-of-stock number information. good too. In the first out-of-stock list, for each of one or more out-of-stock products (first out-of-stock products) that are in stock in the storage box 202, the product name, group, number of items on display (number of items to be on display at the sales floor 201) ) are registered. Note that the first output control unit 112 may display such a first out-of-stock list together with the above-described product recommendation information.

As a result, it is possible to facilitate the work of requesting the stocking of out-of-stock products.

Further, the first output control unit 112 causes the second out-of-stock item list, which is a list of the second out-of-stock items corresponding to the second out-of-stock number information, to be output in association with the second out-of-stock number information. good too. For each of one or more out-of-stock products (second out-of-stock products) that are not in stock in the storage box 202, the second out-of-stock list contains a set of the product name and the order quantity (the quantity to be ordered from the supplier). are registered at least one set. Note that the first output control unit 112 may display such a second missing item list together with the order recommendation information described above.

This facilitates the work of ordering out-of-stock products that are out of stock.

Note that, for example, when missing item information and inventory quantity information are input, the information generating unit 111 generates first missing item number information and second missing item number information, and the first output control unit 112 controls the generated The first out-of-item number information and the second out-of-item number information may be held in an internal memory, and the held first out-of-item number information and second out-of-item number information may be output regularly or irregularly.

The periodical output may be, for example, output at a predetermined cycle (for example, once every 10 minutes). Further, outputting irregularly may be, for example, outputting the generated information in response to generation of the first out-of-item number information or the second out-of-item number information.

This enables real-time output of information on the number of out-of-stock items in stock and information on the number of out-of-stock items without inventory.

(2-4) Output Control of Comparison Result with Evaluation Index of Product-related Information The second output control unit 113 outputs the result of comparison with the evaluation index of product-related information in a recognizable manner.

An evaluation index is information that serves as a reference for evaluating product availability. The evaluation targets are, for example, inventory quantity, shortage quantity, work efficiency, occupancy rate, progress, and the like. In the present embodiment, the second output control unit 113 outputs the results of comparison of the product-related information regarding such objects with the evaluation index in a recognizable manner, thereby facilitating the evaluation of product-related products.

The evaluation index includes a reference value related to the product-related information. The reference value may be, for example, a target value, a threshold value, or the like. The evaluation index is, for example, a first reference value, a second reference value, ... (however, the first reference value < the second reference value ... or the first reference value > the second reference value > ...) , may consist of a plurality of reference values.

In this embodiment, outputting the comparison result in a recognizable manner means changing the display manner of the product-related information according to the comparison result. The display mode is, for example, color, but may be shading, brightness, size, font, or the like.

Specifically, the evaluation index when the product-related information is work efficiency information is the target value of work efficiency. The second output control unit 113 compares the work efficiency information with the target value, and if the comparison result is “work efficiency≧target value”, the color is blue, and if “work efficiency<target value”, the color is red. display. Thus, it is possible to evaluate the working efficiency of stocking items in the store 200 .

Alternatively, outputting the comparison result in a recognizable manner may be, for example, adding a marker corresponding to the comparison result to the product-related information. Adding a marker is, for example, underlining, pasting an icon, or the like. The second output control unit 113 adds an OK mark to the work efficiency information if the comparison result is “work efficiency≧target value”, and puts an NG mark to the work efficiency information if “work efficiency<target value”. may be added.

The second output control unit 113 in the present embodiment outputs, for each of a plurality of items of product-related information, the result of comparison with the evaluation index of the product-related information in a recognizable manner. Displaying the comparison results in a recognizable manner means, for example, as shown in FIG. 4, displaying a plurality of items of product-related information in different manners depending on the comparison results with the evaluation index.

In FIG. 4, for example, regarding the number of actual inventory days, the evaluation index includes the first and second two reference values of "5 days" and "10 days", and the number of actual inventory days is less than the first reference value of "5". "4.7 days" is green (light), "10.6 days", which is greater than the second reference value "10 days", is red (dark), the first reference value is "5" or more and the second Actual inventory days “5.3 days”, “6.5 days”, and “7.2 days” less than the reference value “10 days” are displayed in orange (middle gradation between light and dark).

Similarly, for the occupancy rate, the evaluation index includes the first and second two reference values "75%" and "100%", and the occupancy rate "72%", which is smaller than the first reference value "75", is Green (light), occupancy rate "105%" larger than the second reference value "100%" is red (dark), occupancy of the first reference value "75%" or more and the second reference value "100%" or less Rates "80%", "80%", and "93%" are displayed in orange (between light and agricultural), respectively.

(2-5) Determination of Evaluation Index Based on Standard Man-hours The evaluation index is determined from the standard man-hours for each of the one or more types of work described above. A standard man-hour is a standard man-hour constituting one work. The standard number of man-hours is determined, for example, based on the sales and the volume of goods handled in a certain period (for example, one year). In this embodiment, the processing unit 11 determines the standard man-hours for various tasks by a predetermined algorithm based on the annual sales and the volume of goods handled, and further, based on the determined standard man-hours, the predetermined algorithm Determine metrics for each task.

Specifically, the reception unit 12 receives the annual sales and the amount of goods handled at the store 200, and the processing unit 11 performs the work per day according to a predetermined algorithm based on the received sales and the amount of goods handled. Determine quantity. Next, the processing unit 11 determines standard man-hours for various types of work such as request work, picking work, and display work based on the determined work amount according to a predetermined algorithm. Convert to a target value per hour (1 hour).

The target value in this embodiment is the required time per unit number of executions (once) of the work. For example, the target value of the requested work is determined as "24 minutes/time". Alternatively, the target value may be the required time per unit execution amount (1 box, 1 cart, etc.) of the work. For example, the target value of picking work is determined as "0.6 minutes/box". However, the target value may be the number of executions/amount of execution of the work per unit time.

However, for example, the standard man-hours are determined in advance in a server (not shown) or the like, and the determined standard man-hours are stored in the memory of the product management device. Based on this, an evaluation index may be determined. Alternatively, an evaluation index determined in advance based on the standard man-hours may be stored in the memory, and the processing unit 11 and the like may perform processing such as comparison using the stored evaluation index.

This enables evaluation using an evaluation index based on standard man-hours.

When the first output control unit 112 outputs the first out-of-item number information and the second out-of-item number information, the second output control unit 113 evaluates each of the first out-of-item number information and the second out-of-item number information. The result of comparison with the index may be output in a recognizable manner. This makes it possible to facilitate the analysis and evaluation of the inventory work.

(3) Operation of Product Display Management Device The product display management device 1 executes processing according to the flowchart of FIG. Note that the process of FIG. 2 is started when the product display management device 1 is powered on, and terminated when the power is turned off.

The processing unit 11 that constitutes the commodity management device 1 determines whether or not the reception unit 12 has received information (step S1). If it is determined that the reception unit 12 has not received any information, the process proceeds to step S5.

For example, in the sales floor terminal 2 , when the out-of-stock presence/absence receiving unit 211 receives out-of-stock information, the output unit 22 transmits the out-of-stock information to the product display management device 1 . Alternatively, in the storage terminal 3 , when the inventory quantity reception unit 311 receives the inventory quantity information, the output unit 32 transmits the inventory quantity information to the product delivery management device 1 .

In the product management apparatus 1, when the reception unit 12 receives the information on the presence or absence of out-of-stock items or the information on the quantity of stock, the processing unit 11 determines that the reception unit 12 has received the information.

When the reception unit 12 determines that the information has been received, the processing unit 11 holds the received information (step S2). The information is held, for example, in the internal memory of the processing unit 11, but may be held anywhere, such as a memory or storage (not shown) of the product management device 1. FIG.

The processing unit 11 executes information processing using the held information (step S3). Information processing includes the various types of processing described above. An example of information processing in step S3 will be described with reference to FIG.

The processing unit 11 holds the result of the information processing executed in step S3 in an internal memory or the like (step S4). After that, the process returns to step S1.

Timing information regarding the output timing of information is stored in a memory (not shown) of the product management device 1 . The processing unit 11 acquires the current time from an internal clock, an NTP server, or the like, and determines whether or not the current time matches the timing indicated by the timing information. Then, when it is determined that the present time matches the timing indicated by the timing information, the processing unit 11 outputs the held processing result via the output unit 13 (step S6). After that, the process returns to step S1.

The information processing in step S3 is executed, for example, according to the flowchart of FIG. Note that the information processing in FIG. 3 is a process of generating information (first out-of-stock quantity information and second out-of-stock quantity information) about one product in one store 200, and each set of store identifier and product identifier is generated. is executed.

Information processing executed for a set of store identifier “A” and product identifier “X” (hereinafter referred to as (A, X)) (that is, generation of information regarding shortage of product X at store A) will be described below. do.

The processing unit 11 determines whether or not there is shortage information corresponding to (A, X) in the internal memory (step S31). If it is determined that there is no shortage information corresponding to (A, X) in the internal memory, the process returns to the upper flow chart (FIG. 2: the same applies hereinafter).

When it is determined that the internal memory has the missing item presence/absence information corresponding to (A, X), the processing unit 11 determines whether or not the missing item presence/absence information is information indicating "out of stock". It judges (step S32). If it is determined that the missing item presence/absence information is not information indicating that the item is "out of stock", the process returns to the upper flow chart.

If it is determined that the missing item presence/absence information is information indicating "out of stock", the processing unit 11 determines whether or not there is inventory quantity information corresponding to (A, X) in the internal memory. (step S33). If it is determined that there is no stock quantity information corresponding to (A, X) in the internal memory, the process returns to the upper flow chart.

If it is determined that there is inventory quantity information corresponding to (A, X) in the internal memory, the processing unit 11 determines whether the inventory quantity information is information indicating that there is inventory (inventory quantity > 0). (step S34).

When it is determined that the out-of-stock information is information indicating that the product is in stock (inventory quantity>0), the information generation unit 111 generates in-stock out-of-stock information (step S35). If it is determined that the out-of-stock information does not indicate that the product is in stock (inventory quantity≦0), the information generation unit 111 generates out-of-stock information (step S36). After generating any of the missing item information, the process returns to the high-level flowchart (FIG. 2: the same applies hereinafter).

The above-described processing can be applied to other sets of shop identifiers and product identifiers (for example, (A, Y), (A, Z), (B, X), (B, Y), ... (C, X) . As a result, it is possible to manage stock availability in accordance with the type of each out-of-stock product ("out of stock" or "out of stock") in each store 200. FIG.

(4) Sales floor terminal The sales floor terminal 2 includes a reception unit 21 and an output unit 22 . The receiving unit 21 includes a missing item presence/absence receiving unit 211 . In this embodiment, the out-of-stock item reception unit 211 is provided in the sales floor terminal 2, but may be provided in the store terminal 4 (modified example 1: see FIG. 19), or may be provided in the product management device 1. (Modification 2: see FIG. 20).

A reception unit 21 that constitutes the sales floor terminal 2 receives various kinds of information. Various types of information are, for example, missing item information. In addition, the reception unit 21 also receives an existing number, which will be described later.

The reception by the reception unit 21 is usually reception of information input via an input device such as a touch panel. However, the mode does not matter. These items are also common to the receiving units (31, 41) of the storage terminal 3 and the store terminal 4 (modified example 2).

The out-of-stock presence/absence reception unit 211 constituting the reception unit 21 receives out-of-stock information. For example, in the sales floor 201, the product identifier of the product is attached to the display area of each product in the form of a barcode or the like. The identifier may be read by the camera of the counter terminal 2 . A store identifier of the store 200 is stored in a memory (not shown) of the sales floor terminal 2, and the out-of-item presence/absence reception unit 211, in response to reading the product identifier, stores the stored store identifier, A combination of the read product identifier and a flag indicating "out of stock" is accepted as out-of-stock information.

(5) Storage Terminal The storage terminal 3 includes a reception section 31 and an output section 32 . The reception unit 31 includes an inventory quantity reception unit 311 . In this embodiment, the inventory quantity reception unit 311 is provided in the storage terminal 3, but may be provided in the store terminal 4 (modified example 1: see FIG. 19), or may be provided in the product management device 1. (Modification 2: see FIG. 20).

A reception unit 31 that constitutes the storage terminal 3 receives various types of information. Various types of information are, for example, inventory quantity information.

An inventory quantity reception unit 311 constituting the reception unit 31 receives inventory quantity information. For example, in the storage box 202, the product identifier of the product is attached to the storage location of each product in the form of a barcode or the like. , the inventory quantity may be input via an input device such as a touch panel.

A store identifier of the store 200 is stored in a memory (not shown) of the storage terminal 3, and the inventory quantity reception unit 311 receives the stored store identifier and the stored store identifier in response to reading the product identifier. The read product identifier and the input quantity information are accepted as inventory quantity information.

(6) Example of use of the stock management system Based on the received inventory quantity information, inventory quantity information relating to the total quantity of all products is generated. Then, the first output control unit 112 of the product availability management device 1 can output only the total quantity at the headquarters 300, and can output not only the total quantity but also the quantity for each product or group at the store 200. The output units (13, 22, 32) of each of the terminal 2 and the storage terminal 3 may be controlled.

Inventory quantity information relating to the total quantity of all products is, for example, the average value of quantity for each product or group. In this case, the information generation unit 111 obtains inventory quantity information for each product or group for products or groups that have been sold during a certain period of time in the past (for example, the last month). Then, the information generation unit 111 sums up the obtained plurality of pieces of inventory quantity information, and divides the sum by the number of products or the number of groups to calculate an average value.

Specifically, in the storage box 202, the store clerk reads the product identifier of the storage location of the product with the camera of the store terminal 4, and inputs the stock quantity using a touch panel or the like. In the sales floor terminal 2, the out-of-stock presence/absence reception unit 211 receives the store identifier stored in the memory, the read product identifier, and the input inventory quantity as inventory quantity information of the product. A plurality of items of inventory quantity information accepted in this manner are transmitted to the product listing management device 1 via the output unit 22 .

In the merchandise management device 1, the daily sales quantity of each product at the store 200 is stored in a memory (not shown). The reception unit 12 receives the plurality of items of inventory quantity information from the sales floor terminal 2 . The information generation unit 111 divides the inventory quantity included in the received inventory quantity information by the daily sales quantity of the product identified by the product identifier included in the inventory quantity information for each of the received pieces of inventory quantity information. By doing so, the actual number of days in stock is acquired.

The information generation unit 111 sums up the plurality of actual inventory days acquired in this way, and divides it by the number of inventory quantity information received (that is, the number of products) to obtain the average value of the actual inventory days of each product in the store 200. Ask for

For example, the product-related information may include out-of-stock quantity information and ratios. The ratio here is the ratio of the number of products existing in the sales floor 301 to the number of products that should exist in the sales floor 201 . The evaluation index includes a criterion (hereinafter simply referred to as "criteria") required to display items on the sales floor 201 . The standard is a standard related to a ratio, such as "50%".

The first output control unit 112 outputs, in association with the first out-of-stock quantity information, the number of products, other than the first out-of-stock product corresponding to the first out-of-stock quantity information, for which the ratio is equal to or less than the reference. In addition, the first output control unit 112 outputs the number of products whose ratio is equal to or lower than the reference, other than the second out-of-stock product corresponding to the second out-of-stock quantity information, in association with the second out-of-stock quantity information. .

The second output control unit 113 controls the first out-of-stock quantity information and the second out-of-stock quantity information, and the number of products output in association with each of the first out-of-stock quantity information and the second out-of-stock quantity information in different modes. can be displayed with .

In this way, by correlating the information on the number of out-of-stock items with inventory and the information on the number of out-of-stock items without inventory, and outputting the number of items for which the ratio is below the standard in different manners, out-of-stock items and becoming out-of-stock items can be detected. It is possible to facilitate recognition of the difference in the degree of urgency of dealing with products.

Specifically, screen generation information for generating various screens (see FIGS. 4 to 18) is stored in the memory of the product display management device 1. FIG. The screen generation information includes multiple display elements and layout information. A display element is an element displayed on the screen, and is, for example, an image such as a bar or a line, or a character string such as "store" or "actual inventory days". Layout information is information indicating the layout of a plurality of display elements within the screen, and is, for example, a set of coordinates corresponding to the plurality of display elements.

The first output control unit 112 and the second output control unit 113 generate a screen based on the screen generation information stored in the memory and the item-related information generated by the information generation unit 111, and output the screen through the output unit 13. output. As a result, the screen of FIG. 4, for example, is displayed on the display of the product management device 1 (or an external display in the headquarters 300).

In this embodiment, the screen of FIG. 4 is a screen that is first displayed on the display of the product management device 1 arranged in the headquarters 300 (or an external display in the headquarters 300), and is called "headquarters top screen". may be called. However, the screen of FIG. 4 may not be the top screen, and may be displayed on a display outside the headquarters 300 (for example, displays of various terminals in the store 200).

The screen of FIG. 4 shows the item "store" corresponding to the store identifier, the item "actual stock days" corresponding to the inventory quantity information, the item "occupancy" corresponding to the occupancy rate information, and the item corresponding to the shortage information. The item "Number of missing items", the item "Work efficiency" corresponding to the work efficiency information, and the item "Comprehensive evaluation" corresponding to the overall evaluation result based on the inventory quantity information, share information, missing item information and work efficiency information including.

The above six items are arranged on the first line of the screen in order from left to right: "Store", "Comprehensive Evaluation", "Actual Inventory Days", "Occupancy Rate", "Number of Missing Items", and "Work Efficiency".

In the column of the first item "store" from the left, store names such as "store A" and "store B" are displayed in descending order of evaluation in the item "comprehensive evaluation" (here, store B, store A, store D Store, C store, E store) are arranged from the top.

In the column of the second item "Comprehensive evaluation", the comprehensive evaluation of each shop (here, five numerical values from the lowest evaluation "1" to the highest evaluation "5") are arranged from top to bottom. The second output control unit 113 colors each comprehensive evaluation in a color according to the result of comparison with the evaluation index related to the comprehensive evaluation.

Specifically, the evaluation index for comprehensive evaluation is the first reference value “2” and the second reference value “4”. Specifically, the color according to the comparison result with the evaluation index is red for the two overall evaluations "1" and "2" that are less than the first reference value "3", and exceeds the second reference value "4". The evaluation result "5" is green, and the two evaluation results "3" and "4", which are equal to or greater than the first reference value "3" and equal to or less than the second reference value "4", are orange.

In FIG. 4, red is indicated by dark hatching, green is indicated by light hatching, and orange is indicated by intermediate shaded hatching.

In the column of the third item "actual inventory days", the actual inventory days of each store are arranged. Each actual number of days in stock is colored in a color according to the result of comparison with the evaluation index relating to the actual number of days in stock. Specifically, the evaluation index for the actual number of days in stock is the first reference value “5 days” and the second reference value “10 days”. Specifically, the colors corresponding to the comparison results here are red for the number of actual inventory days "10.6 days" that exceed the second reference value "5 days" and actual inventory days that are less than the second reference value "5 days". Inventory days "4.7" are green, and three actual inventory days "6.5 days", "5.3 days" and " 7.2 days” is orange.

In the column of the fourth item "occupancy rate", the occupancy rate of each shop is arranged. Each occupancy is colored according to the result of comparison with the evaluation index for the occupancy. Specifically, the evaluation index for the occupancy rate is the first reference value "75%" and the second reference value "100%". Specifically, the color corresponding to the comparison result with the evaluation index is red for the occupancy rate "105%" exceeding the second reference value "100%", and "red" for the occupancy rate below the first reference value "75%". 72" is green, and the three occupancy rates "80%", "93%" and "80%", which are equal to or greater than the first reference value "75" and equal to or less than the second reference value "100%", are orange.

The number of missing items of each store is arranged in the column of the fifth item "number of missing items". Each number of missing items is colored in a color according to the result of comparison with the evaluation index regarding the number of missing items. Specifically, the evaluation index for the number of missing items is a first reference value of "15 SKU" and a second reference value of "30 SKU". Specifically, the color corresponding to the comparison result with the evaluation index is red for the three missing items "40 SKU", "37 SKU" and "155 SKU" that exceed the second reference value "30 SKU", and the first reference value "15 SKU". is green, and the number of missing items "26 SKU", which is equal to or greater than the first reference value "15 SKU" and equal to or less than the second reference value "30 SKU", is orange. The SKU is the minimum unit of product handling (1 dozen, 10 boxes, 5 kg, etc.).

In the column of the sixth item "working efficiency", the working efficiency of each store is arranged. Each work efficiency is colored in a color corresponding to the result of comparison with an evaluation index relating to work efficiency. Specifically, the evaluation index for work efficiency is a first reference value of "7" and a second reference value of "10". Specifically, the color corresponding to the comparison result with the evaluation index is red for the two work efficiencies "6" and "5" that are less than the first reference value "7", and exceeds the second reference value "10". The two work efficiencies "11" and "14" are green, and the work efficiency "8", which is equal to or greater than the first reference value "7" and equal to or less than the second reference value "10", is orange.

In the screen of FIG. 4, each of the second to sixth items is associated with two arrows pointing upward and downward, and when one of the two arrows associated with one item is pressed , an arrangement switching instruction for the one item is input to the product display management device 1 . In the product display management device 1, the reception unit 12 receives the input arrangement switching instruction, and the first output control unit 112 controls the output unit 13 in accordance with the received arrangement switching instruction. is switched between descending and ascending order.

In addition, on the screen of FIG. 4, for each numerical value of each item, increase/decrease information (combination of an increase/decrease rate and an upward arrow indicating an increase or a downward arrow indicating a decrease) regarding the increase/decrease of the current numerical value with respect to the previous numerical value is displayed. Correspondence is attached. More specifically, the previous numerical value of each item is stored in a memory (not shown) of the product management device 1, and the first output control unit 112 calculates the increase/decrease rate of the current numerical value with respect to the previous numerical value for each item. By controlling the output unit 13 according to the calculation result, increase/decrease information is displayed in association with each numerical value of each item.

When the item "actual number of days in stock" is selected on the screen of FIG. 4, the display is switched to a screen as shown in FIG. On the screen of FIG. 5, the number of actual inventory days for each store 200 is displayed in the form of a bar graph with the vertical axis representing the number of actual inventory days. Each bar in this bar graph expresses the actual number of days in stock by its height, and the result of comparison with the evaluation index of the actual number of days in stock by its color. It should be noted that the numerical value of the actual number of days in stock on the screen of FIG. 5 is different from that on the screen of FIG. The evaluation index on the screen of FIG. 5 is also different from that on the screen of FIG. 4, specifically, the first reference value "4 days" and the second reference value "12 days".

The height of the two bars corresponding to stores E and D exceeds the second reference value, and the second output control unit 113 instructs the output unit 13 to display the two bars as "excess inventory". color to the red shown. The two bars corresponding to stores C and B have heights equal to or greater than the first reference value and less than or equal to the second reference value, and are colored green to indicate "no abnormality". The bar corresponding to Store A has a height that does not meet the first reference value and is colored blue to indicate "out of stock".

In FIG. 5, red is indicated by dark hatching, blue is indicated by light hatching, and green is indicated by intermediate shaded hatching.

When one store 200 (for example, E store) is selected on the screen of FIG. 5, the display on the display switches to a screen such as that shown in FIG. On the screen of FIG. 6, the number of actual inventory days for each of the plurality of groups (“grocery,” “liquor,” and “delivery (daily convenience store)”) in the one store 200 is displayed, with the left vertical axis representing the actual inventory days. , in the form of a bar graph in which the vertical axis on the right side is the sales volume per day. The bars in this bar graph express two types of information, ie, the number of actual days in stock and the number of sales per day, depending on the height of the bars. This makes it easier to intuitively grasp the actual number of days in stock and the daily sales volume for each group in one store 200 .

However, the bars in the bar graph of FIG. 6 may express only the actual inventory days by their height. In that case, in addition to or instead of this bar, another bar whose height expresses the daily sales volume may be displayed in the screen of FIG. Note that when another bar is displayed in addition to the bar, the other bar is preferably displayed adjacent to the right side of the bar. This makes it easier to intuitively grasp the relationship between the number of days in stock and the sales volume per day.

Although the bars in the bar graph of FIG. 6 are not color-coded according to the comparison result with the reference value regarding the actual inventory days, they may be colored differently according to the comparison result.

When a return number display button (not shown) is pressed on the screens of FIGS. 4 to 6, the display is switched to the screen shown in FIG. The screen in FIG. 7 displays a bar graph with the number of returns on the vertical axis and the period on the horizontal axis. Here, the period is in units of weeks such as “2020-11-03”, but may be in units of months or days, and the length of the period does not matter. A bar in this bar graph is composed of a plurality of parts corresponding to a plurality of groups, and each part is colored differently depending on the group.

Specifically, in one stick, the part corresponding to "grossery" is colored green, the part corresponding to "liquor" is colored pink, and the part corresponding to "dericone" is colored purple. In FIG. 7, green is expressed by dark hatching, purple is expressed by light hatching, and pink is expressed by intermediate shade hatching.

This facilitates intuitive understanding of the total number of returns at one store 200 and the number of returns for each group. In addition, it becomes easy to intuitively understand temporal changes in the above-mentioned various return numbers.

The bar in the bar graph of FIG. 7 is composed of a plurality of parts corresponding to a plurality of groups, and each part is colored in a different color depending on the group. , each portion may be colored differently depending on the category or subcategory. Alternatively, the bar may be composed of multiple parts corresponding to multiple products, and each part may be colored differently depending on the product.

In the screens of FIGS. 4 to 7, when a staying inventory quantity display button (not shown) is pressed, the display is switched to a screen as shown in FIG. On the screen of FIG. 8, a bar graph is displayed with the number of staying stocks on the vertical axis and the group on the horizontal axis. A bar in this bar graph is composed of a portion where the number of staying inventory is equal to or greater than the reference value and a portion where the number is less than the reference value, and each portion is colored in a different color.

Specifically, in one bar, the portion corresponding to the retention period less than the reference value is colored blue, and the portion corresponding to the retention period equal to or greater than the reference value is colored red. In addition, in FIG. 9, red is expressed by dark hatching, and blue is expressed by light hatching.

This makes it easier to intuitively understand the number of staying stocks for each group in one store 200 . In addition, it becomes easier to intuitively understand the ratio of the portion of the staying inventory of one group whose staying period is less than the reference value and the portion of which the staying period is equal to or longer than the reference value.

Although the horizontal axis of the bar graph in the screen of FIG. 8 represents groups, the horizontal axis may represent categories, subcategories, or products. This makes it easier to intuitively understand the number of staying stocks for each category or subcategory or product in one store 200 . In addition, it becomes easier to intuitively understand the ratio of the portion of the staying period of less than the reference value to the portion of the staying period of more than the reference value in the stagnant inventory of one category, subcategory, or product.

Although the bar graph in FIG. 8 does not show the reference value itself, an image that visually indicates the reference value (for example, a dashed line arranged at a height corresponding to the reference value, an image corresponding to the reference value on the vertical axis) arrow etc.) may be displayed. This makes it easier to intuitively understand the relationship between the number of staying stocks and the reference value.

In the screen of FIG. 4, among the plurality of numerical values (40 SKU, 37 SKU, etc.) arranged in the column of the item "number of missing items", the numerical value corresponding to one store 200 (for example, "13 SKU" corresponding to E store) ) is selected, the display on the display switches to a screen as shown in FIG.

The screen of FIG. 9 relates to the number of out-of-stock items at store 1 (e.g. store E) corresponding to the selected numerical value (e.g. "13 SKU"). Is displayed. The bar here is composed of a portion corresponding to an in-stock item and a portion corresponding to an out-of-stock item, and each portion is colored in a different color.

Specifically, in the bar, the portion corresponding to the out-of-stock item in stock is colored blue, and the portion corresponding to the out-of-stock item out of stock is colored dark blue. In addition, in FIG. 9, navy blue is expressed by dark hatching, and blue is expressed by light hatching.

This makes it easier to intuitively understand the ratio of the number of out-of-stock items in stock to the number of out-of-stock items in one store 200 .

When "Store 1" is selected on the screen in FIG. 9, the display on the display switches to a screen as shown in FIG. The screen of FIG. 10 displays a bar graph with the number of missing items on the vertical axis and the group on the horizontal axis. This bar bluff includes a plurality (three) of bars corresponding to a plurality of groups (three groups of "Glossary", "Liquor" and "Delicon"). Each bar here also consists of a portion corresponding to an in-stock item and a portion corresponding to an out-of-stock item, each portion being colored a different color.

This facilitates intuitive understanding of the number of out-of-stock items for each group in one store 200 and the ratio of the number of out-of-stock items to the number of out-of-stock items in each of the out-of-stock items.

In the screen of FIG. 4, among a plurality of numerical values (“6”, “5”, . When selected, the display on the display switches to the screen shown in FIG. On the screen of FIG. 11, a bar graph is displayed with the work efficiency as the vertical axis and the store 200 as the horizontal axis. The work efficiency is the number of man-hours (pieces) per unit time.

This bar graph shows two stores 200, a store 200 (E store) corresponding to the selected numerical value and one or more stores 200 (C store) colored in the same color (green) as the store 200. are displayed along with two dashed lines indicating two target values ("5" and "3") for work efficiency.

This makes it easier to intuitively understand the relationship between the work efficiency and the target value at one store 200, and also facilitates comparison with other stores 200 whose work efficiency is similar to that of the one store 200.

In addition, as described above, the selection of one numerical value is received, and the store 200 corresponding to the selected numerical value and the one or more stores 200 corresponding to the numerical value colored in the same color as the selected numerical value are displayed. , instead of displaying bar graphs for two or more stores 200, selection of two or more numerical values may be accepted and bar graphs for the selected two or more stores 200 may be displayed.

When the item "occupancy" is selected on the screen of FIG. 4, the display on the display switches to a screen as shown in FIG. On the screen of FIG. 12, a bar graph is displayed with the occupancy rate on the vertical axis and the store on the horizontal axis. In this bar graph, five bars corresponding to the five shops in the screen of FIG. 4 are displayed together with a dashed line indicating the evaluation index (target value "125") regarding the occupancy rate. The five bars in this bar graph express the occupancy rate by their respective heights, and those below the target value and those above the target value are colored in different colors.

This makes it easier to intuitively understand the relationship between the occupancy rate in each store 200 and the target value for the occupancy rate, and also facilitates the comparison of the occupancy rates among the stores 200 .

When one store is selected on the screen of FIG. 12, the display on the display switches to a screen as shown in FIG. On the screen of FIG. 13, a line graph is displayed with the occupancy rate on the vertical axis and the period on the horizontal axis. The period here is in units of weeks, but may be in units of months or days. This line graph displays a line indicating temporal changes in the occupancy rate of the selected store 200 . This makes it easier to intuitively understand changes in the occupancy rate in one store 200 .

When a progress display button (not shown) is pressed on the screens of FIGS. 4 to 13, the display on the display switches to the screen shown in FIG.

On the screen of FIG. 14, a bar graph is displayed with the vertical axis representing progress and the horizontal axis representing work types. The progress here is the number of completed works. There are three types of work: "request" corresponding to request work, "picking" corresponding to picking work, and "display" corresponding to display work. According to this bar graph, it can be intuitively recognized that the progress of "request" is about 130, the progress of "picking" is about 20, and the progress of "display" is about 5.

Also, on the screen of FIG. 14, the progress information for three times, the time before last (first time), the last time (second time), and this time (third time), and the cumulative total thereof are displayed in a tabular format. The progress information includes the number of completed works for each of the above three types of work. The bar graph in FIG. 14 corresponds to the current (third) progress information.

As a result, it is possible to understand how each of the multiple tasks including the requested task, the picking task, and the display task has progressed each time and how much the task has progressed so far, In addition, it also enables understanding of differences in progress between multiple tasks.

When a detailed display button (not shown) is pressed on the screen of FIG. 14, the display on the display switches to a screen such as that shown in FIG.

The screen of FIG. 15 displays a bar graph with the number of products on the vertical axis and the type of work on the horizontal axis. Here, the number of products is the number of products that can be worked on in a unit time. , "Return" corresponding to return work, and "Simultaneous store opening" corresponding to simultaneous store opening work.

Each bar in this bar graph expresses the number of products related to the work by its height, and the result of comparison with the evaluation index (target value) of the number of products related to the work by its color. The bar graph also displays a dashed line indicating the target value along each bar. However, the dashed line indicating the target value may not be displayed.

For example, the evaluation index for the number of products related to "request" has a target value of "200", and in the bar graph, along the bar corresponding to "request", a dashed line indicating the target value is displayed at the height of "200". be. Since the bar corresponding to "request" has a height of about 182, the first output control unit 112 determines that the number of products in "request" is less than the target value, and turns red to indicate less than the target value. Colored.

Similarly, the target value of the evaluation index for the number of products related to "picking" is "180", and in the bar graph, along the bar corresponding to "picking", a dashed line indicating the target value is displayed at the height of "180". be done. Since the bar corresponding to "picking" has a height of about 182, the first output control unit 112 determines that the number of products for "picking" is greater than or equal to the target value. Colored.

In addition, in FIG. 15, red is expressed by dark hatching, and blue is expressed by light hatching.

As a result, for each of a plurality of tasks, the relationship between the number of products worked per unit time and the target value for the task can be understood at a glance, making it possible to intuitively understand work efficiency.

When the first output control unit 112 causes the output unit 32 of the sales floor terminal 2 or the storage terminal 3 to output product-related information, for example, a screen as shown in FIG. 16 is displayed on the display of the terminal. Note that this screen may be displayed on the display of the store terminal 4 described in Modification 1 or an external display inside the store 200 .

In this embodiment, the screen of FIG. 16 is a screen that is first displayed on the display of the store 200 (for example, D store), and may be called a "store top screen". However, the screen of FIG. 16 may not be the top screen, and may be displayed on a display outside the store 200 (for example, a display at the headquarters 300).

The screen of FIG. 16 displays information on the number of out-of-stock items in stock (first out-of-stock information) and information on the number of out-of-stock items without stock (second out-of-stock information). Here, the first missing item information is "0 in store: 2 items, below standard: 1 item". "0 in store: 2, below standard: 1" means that the number of products (1st missing item number) of stocked out-of-stock items (1st out-of-stock item) is 2, and other items are below the standard It indicates that there is one product. The standard here is "50%".

However, the criterion is not limited to the ratio, and may be the number of products currently existing in the sales floor 301 (hereinafter, "existing number": for example, "3" or "5 SKUs, etc."). Also, the numerical value of the reference may be changed as appropriate.

Here, the second missing item information is "in-store 0: 3 items, below standard: 0 items". "0 in store: 3, below standard: 0" means that the number of out-of-stock items (second out-of-stock item) (second number of out-of-stock items) is 3, and the ratio is below the standard product does not exist.

As a result, the number of out-of-stock items and the number of out-of-stock items in the store ("0 in store") and the corresponding number of products whose ratio is below the standard (number of products that are becoming out of stock) can be seen at a glance. become recognizable.

In addition, on the screen of FIG. 16, the number of products corresponding to "zero in store" and the number of missing items corresponding to "below standard" are output in different modes (here, displayed in different colors). This makes it easy to recognize the difference in the degree of urgency to deal with out-of-stock products and products that are about to become out-of-stock.

On the screen of FIG. 16, the "Confirm stock availability" button is associated with the first out-of-stock quantity information "0 in store: 2, below standard: 1", and the second out-of-stock quantity information "0 in store: 3, standard". Below: 0 pieces”, the “order confirmation” button is displayed respectively. When the "confirm product availability" button is pressed, the display on the display switches to a screen as shown in FIG.

The screen in FIG. 17 displays the first missing item list. In the first missing item list, two items corresponding to "0 in store: 2 items" in the first missing item information "0 in store: 2 items, below standard: 1 item" displayed on the screen of FIG. Information related to items such as "store", "group", "category", "subcategory", "product name" and "product information" is registered for each of the first out-of-stock products.

A group is a large classification of the first out-of-stock product, a category is an intermediate classification of the first out-of-stock product, and a sub-category is a small classification of the first out-of-stock product. In addition, the number of items on sale is the number of the first out-of-stock items to be placed on the sales floor 201 from the stocker 202 . The number of products on display is the number of the first out-of-stock products that should be displayed on the sales floor 201 .

Note that the above-described existing quantity and "inventory quantity" may also be registered in the first missing item list. The number of stocks is the number of the first out-of-stock products that exist in the stocker 202 . In addition, the screen of FIG. 17 may include product recommendation information as described above.

Product information is information about products. Merchandise information includes, for example, "PB (Private Brand) flag", "first team flag", "number of shortages with BR" or "number of shortages without BR", "zero flag in store", "JAN", and the like.

"PB flag" is a flag indicating that it is a private brand. "First team flag" is a flag indicating that the product is classified as "first team". The "number of out-of-stock items with BR" is the number of out-of-stock items with BR in a certain period, and the "number of out-of-stock items without BR" is the number of out-of-stock items without BR in a certain period. The "in-store 0 flag" is a flag indicating that the inventory in the store is 0 (in-store 0) or below a standard (for example, 50%). "JAN" is a JAN (Japanese Article Number) code.

Note that by registering the "0 in-store flag" in the first out-of-stock list, not only products with 0 in-store items, but also products with a ratio below a standard (for example, 50%) are listed. Specifically, on the top screen of the store in FIG. 16, three products are listed, such as "0 in store: 2 items, below standard: 1 item".

In addition, by registering the "number of shortages with BR" or "number of shortages without BR", for example, the number of shortages is large, the number of requests for shortages is many times, and the lack of items in the store. , etc. can be recognized from the screen.

As a result, it is possible to facilitate the work of requesting the stocking of out-of-stock products.

When the "confirm order" button is pressed on the screen of FIG. 16, the display on the display switches to a screen (not shown) including the second missing item list. In the second missing item list, 3 items corresponding to "0 in store: 3 items" in the second missing item number information "0 in store: 3 items, below standard: 0 items" displayed on the screen of FIG. For each of the second out-of-stock products, information related to items such as "store", "group", "category", "subcategory", "product name" and "number of orders" is registered.

A group is a large classification of the second out-of-stock product, a category is an intermediate classification of the second out-of-stock product, and a sub-category is a small classification of the second out-of-stock product. In addition, the number of orders is the number of the second out-of-stock products to be ordered from the supply source. The number of orders is usually the sum of the number of the second out-of-stock products to be displayed in the sales floor 201 and the number to be stored in the stocker 202 . Note that the screen including the second missing item list may include the order recommendation information as described above.

This facilitates the work of ordering out-of-stock products that are out of stock.

For example, a screen such as that shown in FIG. 18 may be displayed on the terminal of the store clerk (the sales floor terminal 2, the storage terminal 3, or the store terminal 4 of Modification 1) who is in charge of picking up items in the store 200. FIG. The screen of FIG. 18 displays the first out-of-stock quantity information and the second out-of-stock quantity information similar to those of the screen of FIG. 16, bar graphs similar to those of the screen of FIG. 14, and business contact.

However, in the bar graph of the screen of FIG. 18, each bar displays one or more types of information among the number of completed works and the number of remaining works. Specifically, the bar corresponding to "request" displays "130 completed", the bar corresponding to "picking" displays "remaining 110" and "130 completed", and "display". "Remaining 125" is displayed in the bar corresponding to .

Business non-contact includes reception time and contact content. The reception time is the time when the business communication was received by the terminal, which is "16:54" here. The content of the communication is the content of the business communication, and here, it is "The BR business is delayed. Please switch to the BR."

As a result, it is possible to improve the work efficiency of the store clerk who is in charge of stocking the products.

In the embodiment described above, different terminals (sales floor terminal 2 and storage terminal 3) are used for the sales floor 201 and the storage warehouse 202 in the store 200. (store terminal 4) is used. In Modification 1, only matters different from the embodiment will be described, and description of matters that may be the same as the embodiment will be omitted.

(7) Modification 1
A product display management system 100 according to Modification 1 of the present embodiment includes a product display management device 1 and one or more store terminals 4 . The configuration of the product availability management device 1 and the operation of each component are the same as in the embodiment.

The store terminal 4 includes a reception section 41 and an output section 42 . The reception unit 41 includes a shortage reception unit 211 and an inventory quantity reception unit 311 . The operations of the missing item presence/absence reception unit 211 and the inventory quantity reception unit 311 are the same as in the embodiment. The output unit 42 outputs the out-of-stock information received by the out-of-stock reception unit 211 and the stock quantity information received by the stock quantity reception unit 311 . The output from the output unit 42 is normally sent to the product listing management device 1 .

In relation to step S1 in the flowchart of FIG. 2, in Modification 1, in the store terminal 4, if the out-of-stock reception unit 211 receives out-of-stock information or the stock quantity reception unit 311 receives stock quantity information, , the output unit 42 transmits the missing item information or the inventory quantity information to the product listing management device 1 . The receiving unit 12 receives the missing item information or the inventory quantity information, and the subsequent processing of steps S1 to S6 by the processing unit 11 or the like may be the same as in the embodiment.

In the above-described embodiment and modification 1, the retailer has the headquarters 300, one or more stores 200, and the network 400 connecting them. At 200, terminals (sales floor terminal 2, storage terminal 3, store terminal 4) were used respectively. On the other hand, in Modification 2, the retailer has only one store 200 and the all-in-one store terminal 4 is used at the one store 200 . In Modification 2, only matters different from the embodiment and Modification 1 will be described, and descriptions of matters that may be the same as those of the embodiment and the like will be omitted.

(8) Modification 2
The product display management system 100 according to Modification 2 of the present embodiment is an all-in-one store terminal 4 (or may be considered as a stand-alone product display management device 1). The store terminal 4 includes a reception section 41 , a processing section 11 and an output section 42 .

The configuration of the reception unit 41 is the same as in Modification 1, and the operation of each component (311, 311) of the reception unit 41 is the same as in the embodiment. The configuration of the processing unit 11 and the operation of each component (111-113) are the same as those of the first embodiment or the first modification. The operation of the output unit 42 is the same as in the first modification.

In relation to step S1 in the flowchart of FIG. 2, in modification 2, in the store terminal 4, if the out-of-stock reception unit 211 receives out-of-stock information or the stock quantity reception unit 311 receives stock quantity information, , the missing item information or the inventory quantity information is handed over to the processing unit 11 . Subsequent processing of steps S1 to S6 by the processing unit 11 and the like may be the same as in the embodiment.

It should be noted that, in Modification 2, there may be no store identifier, and therefore the information processing in FIG. 3 is executed for each product identifier.

It should be noted that the same functions as those of the product display management device 1 according to the above embodiment may be embodied by a product display management method, a (computer) program, or a non-temporary recording medium recording the program. In addition, the method for managing product sales is a method including at least step S (first output control step) and step S (second output control step) among the various steps described above. Further, the program is a program for causing a computer to execute the above-mentioned method of product management.

It should be noted that the product listing management system 100 in the present disclosure includes a computer system. A computer system is mainly composed of a processor and a memory as hardware. The computer system includes, for example, a processor and memory of a server that constitutes the product management apparatus 1, and a processor and memory of a mobile terminal that constitutes various terminals (2-4). A processor executes a program recorded in the memory of the computer system, thereby realizing the functions of the product listing management system 100 in the present disclosure. The program may be recorded in advance in the memory of the computer system, may be provided through an electric communication line, or may be recorded in a non-temporary recording medium such as a computer system-readable memory card, optical disk, or hard disk drive. may be provided. A processor in a computer system consists of one or more electronic circuits, including semiconductor integrated circuits (ICs) or large scale integrated circuits (LSIs). The integrated circuit such as IC or LSI referred to here is called differently depending on the degree of integration, and includes integrated circuits called system LSI, VLSI (Very Large Scale Integration), or ULSI (Ultra Large Scale Integration). In addition, a field-programmable gate array (FPGA) that is programmed after the LSI is manufactured, or a logic device capable of reconfiguring the bonding relationship inside the LSI or reconfiguring the circuit partitions inside the LSI may also be adopted as the processor. can be done. A plurality of electronic circuits may be integrated into one chip, or may be distributed over a plurality of chips. A plurality of chips may be integrated in one device, or may be distributed in a plurality of devices. A computer system, as used herein, includes a microcontroller having one or more processors and one or more memories. Accordingly, the microcontroller also consists of one or more electronic circuits including semiconductor integrated circuits or large scale integrated circuits.

In addition, it is not an essential configuration of the product display management system 100 that a plurality of functions in the product display management system 100 are integrated in one housing. may be provided dispersedly. Furthermore, at least part of the functions of the product display management system 100, for example, part of the functions of the product display management device 1, may be realized by the cloud (cloud computing) or the like.

Conversely, in Embodiment 1, at least some of the functions of the product listing management system 100 distributed among multiple devices may be integrated into one housing. For example, part of the functions of the product availability management system 100 distributed among the product availability management device 1, the sales floor terminal 2, and the storage terminal 3 may be integrated in one housing.

(9) Summary As described above, the product display management device (1) according to the first aspect of the present disclosure manages product display related information. The product display related information is information related to the product display at the store (200). The commodity management device (1) comprises a first output control section (112) and a second output control section (113). The first output control unit (112) outputs the product-related information. The second output control unit (113) outputs a comparison result of the product-related information with the evaluation index in a recognizable manner.

According to this aspect, it is possible to facilitate the evaluation of product availability in the store (200).

In the product display management device (1) according to the second aspect, in the first aspect, the first output control unit (112) compares a plurality of product display related information corresponding to a plurality of stores (200) with each other. output as possible. The second output control unit (113) outputs the comparison result of the product display related information with the evaluation index in a recognizable manner for each of the plurality of product display related information.

According to this aspect, comparison of evaluation between shops (200) can be performed.

In the product display management device (1) according to the third aspect, in the first or second aspect, the product display related information is the number of products stored in the storehouse (202) of the store (200). or contains inventory quantity information about quantity.

According to this aspect, it is possible to facilitate the evaluation of the inventory quantity in the storage (202).

In the product availability management device (1) according to the fourth aspect, in any one of the first to third aspects, the product availability related information includes out-of-stock quantity information. The out-of-stock number information is information relating to the number of out-of-stock items that are out-of-stock items in the sales floor (201) of the store (200).

According to this aspect, it is possible to facilitate the evaluation of the number of out-of-stock items in the sales floor (201), and thus facilitate the delivery of the out-of-stock products from the storage (202) to the sales floor.

In the product sales management device (1) according to the fifth aspect, in any one of the first to fourth aspects, the product sales related information includes work efficiency information. The work efficiency information is information relating to the efficiency of the stocking work of stocking merchandise from the storage (202) to the sales floor (201) in the store (200).

According to this aspect, it is possible to facilitate the evaluation of the working efficiency of stocking.

In the product listing management device (1) according to the sixth aspect, in any one of the first to fifth aspects, the product listing related information includes occupancy rate information. The occupancy rate information is information relating to the occupancy rate of the products stored in the storehouse (202) of the store (200).

According to this aspect, it is possible to facilitate the evaluation of the occupancy rate in the storage (202).

In the product listing management device (1) according to the seventh aspect, in any one of the first to sixth aspects, the product listing related information includes progress information. The progress information is information relating to the progress of the stock-out operation of the out-of-stock product, which is the out-of-stock product in the sales floor (201) of the store (200).

According to this aspect, it is possible to facilitate the evaluation of the progress in stocking out-of-stock products.

In the product display management device (1) according to the eighth aspect, in the seventh aspect, the progress information is one or more types of work among request work, picking work, display work, return work, and simultaneous store opening work. includes execution count information regarding the number of times the work has been executed. The requesting work is a work of requesting stocking of the out-of-stock product. The picking work is a work of picking the product corresponding to the out-of-stock product in the stocker (202) in response to the stock-out request. The display work is a work of displaying the products picked in the picking work on the sales floor (201). The returning work is a work of returning to the stocker (202) those of the goods picked in the picking work that were not displayed in the sales floor (201) in the display work. The simultaneous store opening work is work in simultaneous stocking that does not involve the request work and the picking work.

According to this aspect, it is possible to facilitate the evaluation of the number of executions of various tasks such as request, picking, display, return, and simultaneous product delivery.

In the product availability management device (1) according to the ninth aspect, in the eighth aspect, the evaluation index is determined for each of the one or more types of work from the standard man-hours of the work.

According to this aspect, by using the evaluation index based on the standard number of man-hours, the evaluation can be made more accurate.

In any one of the first to ninth aspects, the product listing management device (1) according to the tenth aspect is such that the product listing related information includes return quantity information. The return quantity information is information relating to the quantity of returned products. The returned products are products that have been returned to the storehouse (202) without being displayed on the sales floor (201) among the products that have been delivered to the store (200).

According to this aspect, it is possible to facilitate the evaluation of the return quantity.

In the product availability management device (1) according to the eleventh aspect, in the fourth aspect, the out-of-stock product includes a first out-of-stock product and a second out-of-stock product. The first out-of-stock product is a product out of the out-of-stock products on the sales floor (201) of the store (200) that is in stock in the storage (202), and the second out-of-stock product, the This is a product that is not in stock in the storage (202). The out-of-stock quantity information includes first out-of-stock quantity information relating to the number of first out-of-stock products and second out-of-stock quantity information relating to the number of second out-of-stock products.

According to this aspect, it is possible to facilitate the evaluation of the number of out-of-stock items in stock and the number of out-of-stock items without inventory, and further facilitate the stocking of the first out-of-stock product and the ordering of the second out-of-stock product.

The product availability management device (1) according to the twelfth aspect, in the eleventh aspect, further includes a missing item reception unit (211) and an inventory quantity reception unit (311). The out-of-stock presence/absence reception unit (211) receives input of out-of-stock information. The missing item presence/absence information is information indicating the presence/absence of the missing item of the product on the sales floor (201) of the store (200). The stock quantity reception unit (311) receives input of stock quantity information. The inventory quantity information is information relating to the inventory quantity of the product in the storehouse (202) of the store (200). The first output control unit (112) outputs the first out-of-stock quantity information and the second out-of-stock quantity information generated based on the out-of-stock information and the inventory quantity information. The second output control unit (113) outputs a comparison result of the first out-of-item number information and the second out-of-item number information with each evaluation index in a recognizable manner.

According to this aspect, it is possible to further facilitate stocking and ordering.

In the product availability management device (1) according to the thirteenth aspect, in the twelfth aspect, the first output control unit (112) outputs the first out-of-stock list in association with the first out-of-stock quantity information. Let The first out-of-stock list is a list of the first out-of-stock products in a number corresponding to the first out-of-stock number information.

According to this aspect, by outputting a list of in-stock and missing items, it is possible to facilitate the request work of requesting stocking.

In the stock management device (1) according to the fourteenth aspect, in the twelfth or thirteenth aspect, the first output control unit (112) associates the second out-of-stock quantity information with the second out-of-stock quantity information. output a list. The second out-of-stock list is a list of the second out-of-stock products in a number corresponding to the second out-of-stock number information.

According to this aspect, by outputting a list of out-of-stock and out-of-stock items, it is possible to facilitate the ordering work of placing an order.

In the product listing management device (1) according to the fifteenth aspect, in the eleventh aspect, the product listing related information includes the out-of-stock quantity information and the ratio. The ratio is the ratio of the number of products currently on the sales floor to the number of products that should be on the sales floor. The evaluation index includes a criterion that requires items to be put on the sales floor. The first output control unit (112) outputs the number of products other than the first out-of-stock product, for which the ratio is equal to or less than the reference, in association with the first out-of-stock quantity information, and outputs the second In association with the out-of-stock quantity information, the number of products other than the second out-of-stock product, the ratio of which is equal to or less than the reference, is output. The second output control unit (113) outputs the first out-of-stock quantity information and the second out-of-stock quantity information, and the number of products output in association with each of the first out-of-stock quantity information and the second out-of-stock quantity information. are displayed in different ways.

According to this aspect, by correlating with each of the information on the number of out-of-stock items and the information on the number of out-of-stock items without inventory, the number of items of which the ratio is below the standard is output in different modes. It is possible to easily recognize the difference in the degree of urgency of responding to products that are becoming increasingly difficult.

In the eleventh aspect, the product availability management device (1) according to the sixteenth aspect further comprises an information generator (111). The information generation unit (111) generates the first out-of-stock quantity information and the second out-of-stock quantity information based on the out-of-stock information and the inventory quantity information. The information generation unit (111) generates the first out-of-stock quantity information and the second out-of-stock quantity information when the out-of-stock information and the inventory quantity information are input. The first output control unit (112) holds the first missing item number information and the second missing item number information generated by the information generating unit (111), and stores the held first missing item number information and the The second out-of-stock quantity information is output regularly or irregularly.

According to this aspect, real-time output of information on the number of out-of-stock products and out-of-stock information on the number of out-of-stock products becomes possible.

A product display management method according to a seventeenth aspect is a product display management method performed by a product display management device that manages product display related information. The product display related information is information related to the product display at the store (200). The method for managing product availability includes a first output control step (S6) and a second output control step (S3). The first output control step causes the product listing related information to be output. The second output control step outputs a comparison result of the product-related information with the evaluation index in a recognizable manner.

According to this aspect, it is possible to facilitate the evaluation of product availability in the store (200).

A program according to an eighteenth aspect is a program for causing one or more processors to execute the product listing management method of the seventeenth aspect.

According to this aspect, it is possible to facilitate the evaluation of product availability in the store (200).

A product display management device (1) according to another aspect of the present disclosure is a product display management device (1) that manages product display related information that is information related to product display in a store (200), and includes an output control unit ( It has a first output control unit 112), a shortage reception unit (211), and an inventory quantity reception unit (311). The output control unit (first output control unit 112) outputs the product-related information. The out-of-stock presence/absence receiving unit (211) receives input of out-of-stock information indicating the presence/absence of out-of-stock items on the sales floor (201) of the store (200). The inventory quantity reception unit (311) receives an input of inventory quantity information regarding the inventory quantity of the product in the storage (202) of the store (200). The product availability related information includes out-of-stock number information relating to the number of out-of-stock products that are out-of-stock products in the sales floor (201) of the store (200). The out-of-stock product includes a first out-of-stock product, which is a product that is in stock in the storage (202) among products that are out of stock on the sales floor (201) of the store (200), and the storage. (202) includes a second out-of-stock product, which is a product that is out of stock. The out-of-stock quantity information includes first out-of-stock quantity information relating to the number of first out-of-stock products and second out-of-stock quantity information relating to the number of second out-of-stock products. The output control unit (first output control unit 112) outputs the first out-of-stock quantity information and the second out-of-stock quantity information generated based on the out-of-stock information and the inventory quantity information.

According to this aspect, it is possible to facilitate the stocking of out-of-stock products that are in stock and the ordering of out-of-stock products that are out of stock.

1 Product Availability Management Device 2 Sales Floor Terminal 3 Storage Terminal 4 Store Terminal 11 Processing Unit 12, 21, 31, 41 Receiving Unit 13, 22, 32, 42 Output Unit 111 Information Generation Unit 112 First Output Control Unit 113 Second Output Control unit 211 Missing item reception unit 311 Inventory quantity reception unit 100 Product management system 200 Store 201 Sales floor
202 Storage 300 Headquarters 400 Network

Claims (18)

A product display management device that manages product display related information that is information related to product display in a store,
a first output control unit for outputting the product-related information;
a second output control unit for outputting a result of comparison with the evaluation index of the product-related information in a recognizable manner;
Product management device. The first output control unit outputs a plurality of the product display-related information corresponding to the plurality of stores in a mutually comparable manner,
The second output control unit outputs, for each of the plurality of product-related information, the result of comparison between the product-related information and the evaluation index in a recognizable manner.
The product availability management device according to claim 1. The product-related information includes inventory quantity information related to the number or quantity of products stored in the storage of the store,
3. The product listing management device according to claim 1 or 2. The product listing-related information includes missing item number information regarding the number of out-of-stock items that are out-of-stock items on the sales floor of the store,
The product availability management device according to any one of claims 1 to 3. The product display related information includes work efficiency information related to the efficiency of the product display work in which the product is placed on the sales floor from the storage at the store,
The product availability management device according to any one of claims 1 to 4. The product display-related information includes occupancy rate information regarding the occupancy rate of products stored in the storage of the store in the storage,
The product availability management device according to any one of claims 1 to 5. The stock-related information includes progress information regarding the progress of stock-out work for out-of-stock products that are out-of-stock items on the sales floor of the store,
The product availability management device according to any one of claims 1-6. The progress information is
A request work of requesting the out-of-stock product to be put out, a picking work of picking the product corresponding to the out-of-stock product in the storage in response to the out-of-stock product request, and displaying the products picked by the picking work on the sales floor. return work to return to the storage warehouse those products picked by the picking work that were not displayed on the sales floor during the display work, and simultaneous store opening work that does not involve the requested work and the picking work. , For each of one or more types of work, including execution count information about the number of times the work was executed,
The product listing management device according to claim 7. The evaluation index is determined from the standard number of man-hours for each of the one or more types of work,
The product listing management device according to claim 8 . The product display-related information includes return quantity information regarding the quantity of returned products, which are products that have been returned to the storage without being displayed on the sales floor, among the products delivered to the store,
The product availability management device according to any one of claims 1-9. The out-of-stock products are the first out-of-stock products that are out of stock in the storage, and the second out-of-stock products that are out of stock in the storage. including goods and
The missing item number information includes first missing item number information regarding the number of items of the first missing item and second missing item number information regarding the number of items of the second missing item,
5. The product listing management device according to claim 4. a stockout presence/absence reception unit that receives input of stockout information indicating whether or not the product is out of stock in the sales floor of the store;
an inventory quantity reception unit that receives an input of inventory quantity information regarding the quantity of the product in stock in the storage of the store;
further comprising
The first output control unit outputs the first out-of-stock quantity information and the second out-of-stock quantity information generated based on the out-of-stock information and the inventory quantity information,
The second output control unit outputs a comparison result of each of the first missing item number information and the second missing item number information with an evaluation index in a recognizable manner,
The product listing management device according to claim 11. The first output control unit outputs a first out-of-stock list, which is a list of the first out-of-stock products in a number corresponding to the first out-of-stock number information, in association with the first out-of-stock number information.
13. The product listing management device according to claim 12. The first output control unit outputs a second out-of-stock list, which is a list of the second out-of-stock products in a number corresponding to the second out-of-stock number information, in association with the second out-of-stock number information.
14. The product listing management device according to claim 12 or 13. The product-related information includes the out-of-stock number information and the ratio of the number of products that are currently on the sales floor to the number of products that should be on the sales floor,
The evaluation index includes criteria that require items to be placed on the sales floor,
The first output control unit is
Outputting the number of products other than the first out-of-stock product, for which the ratio is equal to or less than the reference, in association with the first out-of-stock quantity information;
Outputting the number of products other than the second out-of-stock product, for which the ratio is equal to or less than the reference, in association with the second out-of-stock quantity information;
The second output control unit outputs the first out-of-stock quantity information and the second out-of-stock quantity information, and the number of products output in association with each of the first out-of-stock quantity information and the second out-of-stock quantity information, displayed in different ways,
The product listing management device according to claim 11. further comprising an information generation unit that generates the first out-of-stock quantity information and the second out-of-stock quantity information based on the out-of-stock information and the inventory quantity information;
The information generation unit generates the first out-of-stock quantity information and the second out-of-stock quantity information when the out-of-stock information and the inventory quantity information are input,
The first output control unit is
The first out-of-stock quantity information and the second out-of-stock quantity information generated by the information generation unit are held, and the held first out-of-stock quantity information and the second out-of-stock quantity information are output periodically or irregularly. let
The product listing management device according to claim 11. A product display management method performed by a product display management device that manages product display related information that is information related to product display in a store,
a first output control step of outputting the product-related information;
a second output control step of outputting in a recognizable manner a result of comparison with the evaluation index of the product-related information;
Merchandise management method. A program for causing one or more processors to execute the product delivery management method according to claim 17.

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