JP2022110791A - Physical distribution system - Google Patents

Abstract

To provide a physical distribution system capable of limiting a visualization state of destination information at a work field in a short time, by means of a printer that receives destination information print data after the work of pasting a printed label and prints destination information on the label, in response to a print request via an access trial from a terminal through an operation at the work field.SOLUTION: A physical distribution system 1 comprises: a file server including code generation means for generating a code corresponding to an access key for work after a shipping instruction is given from a customer, print data creation means for creating label print data with the code displayed, and destination information print data, and destination information print data providing means for providing the destination information print data by an access trial using the access key for multi-step authentication; a printer that receives provision of print data from the file server and prints the same; and a field worker mobile terminal including access trial means for performing the access trial by converting the code into the access key and print data request means for prompting the provision of the print data.SELECTED DRAWING: Figure 2

Description

The present invention relates to a physical distribution system focusing on protection of destination information during work in a physical distribution warehouse.

Based on the shipping instructions of the customer who is the consignor, the logistics company performs the processing work such as picking, wrapping, packing, and labeling the product at the distribution warehouse before shipping. have reliable information on whether
This kind of personal information needs to be handled carefully to prevent leaks, so drivers don't post parcels or absence slips in the wrong post, or lose the slips they're holding during delivery. As such, alerts are issued at appropriate times, and a certain effect has been obtained.

JP 2005-84854 A

However, at worksites in distribution warehouses, work is still carried out while carrying paper media printed with information including personal information, and it is openly visible at worksites where unspecified people come and go. Therefore, there is concern about the risk of leakage, but the fact is that paper media are still used from the viewpoint of efficiency in performing work.
In addition, if the number of types of products to be shipped is small, they are wrapped and packed in advance and stored at the shipping center. Although it is possible to have the installed terminal print the tag and attach it to the packing box, it is currently most efficient to start picking after receiving shipping instructions in the distribution warehouse in order to handle a wide variety of products. It has become.

The present invention has been made with a focus on the above-mentioned conventional problems. A server, a terminal, and a printer are linked via a communication network such as an intranet to perform picking, packing/packing, and tagging in a distribution warehouse. When performing processing work such as pasting, by making the destination information visible at the necessary timing and only for the shortest time necessary so that there is no hindrance to the work, It is an object of the present invention to provide a novel and useful distribution system capable of effectively reducing the risk of leakage of information regarding "Did you purchase?".
Another object of the present invention is to provide a novel and useful physical distribution system, which has a function of erasing the personal information at an appropriate timing.

The present invention has been made to achieve the above objects. A first invention is a code generating means for generating a code corresponding to a work access key after a customer gives a shipping instruction; print data creating means for creating the received tag print data and address information print data; and address information print data providing means for providing the address information print data by an access trial using the access key for multi-step authentication. a file server, a printer that prints print data provided by the file server, access attempt means that converts the code into the access key and attempts access, and print data request means that prompts the provision of the print data. and a mobile terminal for on-site workers, and after completing the work of pasting the printed tag, the printer outputs the destination information print data in response to a print request via an access attempt from the terminal by operation at the work site. This physical distribution system is characterized in that the destination information can be visualized at the work site in a short period of time by printing the destination information on the tag upon receipt of the delivery.

In a second invention, in the physical distribution system according to the first invention, the file server is triggered by the delivery of the delivery address information print data to the printer by the delivery address information print data providing means, and stores the delivery address saved after the shipping instruction from the customer. It is a physical distribution system characterized by deleting all data including information.

According to a third aspect of the present invention, a spoken word generation means for generating a spoken word corresponding to a work access key after a customer gives a shipping instruction, a print data creation means for creating luggage tag print data including delivery address information, and the access key. A file server having a tag print data providing means for providing the tag print data by an access attempt used for multi-step authentication, a printer that receives the tag print data provided from the file server and prints it, and the spoken word. A terminal-mounted impairment reality head, comprising: access trial means for attempting access by converting it into the access key; print data provision means for prompting provision of the print data; and a mount display, and the printer receives the tag print data and prints the tag in response to a print request via an access attempt from the mounted terminal by voice operation at the work site, thereby performing the work of the destination information. It is a physical distribution system characterized by realizing an invisible state at the site.

In a fourth invention, in the physical distribution system according to any one of the first to third inventions, the print data creation means of the file server also includes a function of creating delivery note print data, or the file server has delivery note screen data creation means for creating delivery note screen data and delivery note screen data providing means for providing said delivery note screen data to a terminal, said terminal having delivery note viewing means for displaying said delivery note screen A physical distribution system characterized in that packaging work at a work site is carried out according to a printed or screen-displayed statement of delivery.

In a fifth invention based on the physical distribution system according to the fourth invention, the file server generates code generation means for generating a code corresponding to the addressee information access key, and print data in which both the code and the addressee information are displayed. Print data creation means to be created, delivery note screen data creation means for creating delivery note screen data for delivery address, delivery for delivery address by access trial using the access key from the terminal by operation at the delivery address for multi-step authentication It has a destination confirmation means for receiving an instruction to delete all data including destination information created and saved after viewing the document and shipping instructions from the customer, and the file server is triggered by an instruction to delete data from the destination. , and deleting all data including destination information created and stored after a customer gives a shipping instruction.

A sixth invention is a physical distribution system according to any one of the first to fifth inventions, wherein the file server, the printer, and the mobile terminal for the field worker are connected via an intranet. be.

A seventh invention is the physical distribution system according to any one of the first to sixth inventions, wherein the destination information is decomposed and stored, and is integrated when printing data is provided. is.

According to the distribution system of the present invention, when processing work such as picking, packing, packing, and labeling is performed in a distribution warehouse, destination information is visualized at the necessary timing and only for the shortest necessary time so as not to interfere with the work. By doing so, it is possible to effectively reduce the risk of information leakage related to the destination information, and furthermore, "who purchased what and when" linked to the destination information.
Further, according to the physical distribution system of the present invention, it is possible to configure such that the personal information can be deleted at an appropriate timing.
Therefore, the customer, who is the shipper, can request the distribution agent to act as a distribution agent without anxiety.

1 is an image configuration diagram of a physical distribution system according to a first embodiment of the present invention; FIG. FIG. 2 is a partial detailed view of FIG. 1; FIG. 2 is a sequence diagram of the physical distribution system of FIG. 1; FIG. 4 is a sequence diagram following FIG. 3; FIG. 5 is a sequence diagram following FIG. 4; FIG. 3 is an image configuration diagram corresponding to FIG. 2 of a physical distribution system according to a second embodiment of the present invention; FIG. 7 is a sequence diagram relating to data deletion processing of the distribution system of FIG. 6; FIG. 11 is an image diagram of main characteristic portions of a physical distribution system according to a third embodiment of the present invention;

A physical distribution system 1 according to a first embodiment of the present invention will be described with reference to FIGS. 1 and 2. FIG.
This physical distribution system 1 is provided with a destination information storage server 3, to which a customer terminal (laptop computer) 5 and a management terminal (laptop computer) 7 are connected via the Internet. .
The addressee information storage server 3 has a WEB server function and serves as a reception section for receiving shipping instructions from customers. When the customer operates the customer terminal 5 and the access attempt using the two-step authentication with the ID and password given in advance passes, the shipping instruction screen is displayed, and the destination information (name, address, telephone number) is displayed there. and product information input. After confirming these inputs, the destination information storage server 3 accepts the shipping instruction and stores the above information.

A business manager who manages the shipping business operates a management terminal 7, which is connected to the destination information storage server 3 via the Internet, and further to a file server 9 for distribution work. are connected via an intranet.
The business manager operates the management terminal 7 to read the information stored in the destination information storage server 3, link it with the order number, and send it to the file server 9 as "shipment instruction" data from the customer. File server 9 implements code generation means 11, print data creation means 13, print data provision means 15, and data deletion means 17 based on the "shipment instruction" data by executing a dedicated program. ing.

A specific field worker carries a work terminal (tablet) 19 and operates it as needed, and this work terminal 19 is connected to the file server 9 via an intranet.
A dedicated application is downloaded to the work terminal 19, and access trial means 19a and print data request means 19b are realized.
The file server 9 is also connected to the printers 21, 23 and 25 via the intranet.

Each means cooperates and performs the following processes.
The code generation means 11 generates a QR code (registered trademark) corresponding to the order number.
The tag print data creating means 13a of the print data creating means 13 creates tag print data including the display portion of the generated QR code. This label print data does not contain any destination information (name, address, telephone number). The tag print data is printed by the tag printer 21. - 特許庁The tag is a seal label that is affixed to each product packaging box, and since it has not yet been affixed, it is integrated with the release paper.

The addressee information print data creation means 13b creates addressee information print data for further printing the addressee information (name and address are essential, telephone number is optional) on the printed tag. The addressee information print data is printed by the industrial inkjet printer 25 . The tags have already been attached to the packing box, and since the tags are attached manually, the attachment positions are not aligned. , is printed in a predetermined area in the tag.
The statement of delivery print data creation unit 13c creates print data including product information. The print data is printed by the invoice printer 23. - 特許庁

The print data providing means 15, in response to a provision request from the work terminal 19, generates the tag print data to be printed by the tag printer 21, the addressee information print data to be printed by the industrial inkjet printer 25, and the destination information print data from the print data creating means 13. The delivery note print data to be printed by the delivery note printer 23 is received and provided to the respective printers 21, 23 and 25. - 特許庁

In the tag print data providing means 15a, the on-site worker's operation on the work terminal 19 to accept the "shipment instruction" is a print data provision request.
The work terminal 19 displays a screen for accepting the "shipment instruction" sent from the tag print data providing means 15a, accepts an operation for accepting the "shipment instruction" from the field worker, and sends it to the tag print data providing means 15a. .
Note that the tag print data providing means 15a also serves as a statement of delivery print data providing means, and the statement of delivery print data is also provided by performing an operation of accepting the "shipment instruction".

The addressee information print data providing means 15b is premised on providing the tag print data. The order number and terminal-specific identification information of the work terminal 19 are used as a work access key, and passing this two-step authentication is a request to provide print data.
As shown in detail in FIG. 5, at the work terminal 19, an access attempt means 19a that also serves as a print data request means 19b displays a screen for reading the QR code sent from the addressee information print data provision means 15b, and a camera It accepts the reading of the QR code by imaging, converts the read QR code into an order number, and sends it to the addressee information print data providing means 15b, thereby requesting the first stage of authentication.
If the authentication is successful, the addressee information print data providing means 15b requests the identification information, and the identification information is notified. If the second-stage authentication by this identification information is passed, the door is unlocked and the print data is provided.

Further, the file server 9 accumulates data created and stored by means realized in the file server 9, and the data deletion means 17 triggers the provision of the addressee information print data by the print data provision means 15. to automatically delete these data.

The operation of the physical distribution system 1 will be described below with reference to the sequence diagrams of FIGS. 3 to 5. FIG.
The customer requests a shipping instruction screen from the destination information storage server 3 through an access attempt using two-step authentication with an ID and password given in advance to the shipping instruction site, and by entering the destination information ( Name, address, telephone number) and product information are sent, the addressee information storage server 3 accepts them as shipping instructions and stores the above information.
The business manager accesses the destination information storage server 3 to confirm the shipping instruction, associates the order number with this, and sends it to the file server 9 as "shipping instruction" data from the customer. Create and save necessary data as described above.

When the field worker accesses the file server 9 and accepts the shipping instruction, the file server 9 uses the printers 21 and 23 to print the tag with the QR code and the statement of delivery.
After that, the site worker picks and wraps/packs the products according to the printed delivery note, puts the delivery note into the packing box, closes the packing box, and attaches a tag. Then, it is placed on the stand of the printer 25 and requests the file server 9 to print the addressee information. When the file server 9 receives this request, it causes the printer 25 to print, so the operation of the printer 25 prints the addressee information on the tag. Also, as mentioned above, delete all data including delivery address information.
When the addressee information is printed on the tag, the work in the distribution warehouse is completed, and the field worker loads the product onto a delivery truck for shipment.

In the distribution warehouse, the destination information becomes visible only immediately before shipment, so the risk of information leaks related to the destination information and "who purchased what and when" linked to the destination information can be effectively reduced. can be suppressed. Also, since the tag on which the addressee information is printed is always integrated with the packaging box forming the exterior, the tag on which the addressee information is printed is not lost or mixed with another packing box.
In addition, since the data stored in the file server 9 is deleted at the stage when the route to shipping is established, the distributor side always retains the necessary information only at the stage necessary for carrying out the work.
Therefore, the customer, who is the shipper, can ask the logistics company to act as a logistics agent with peace of mind.

A physical distribution system 27 according to a second embodiment of the present invention will be described with reference to FIGS. 6 and 7. FIG.
This physical distribution system 27 has a configuration that is mostly the same as that of the physical distribution system 1 according to the first embodiment, and the different configuration will be described below.
In the physical distribution system 27, the statement of delivery is displayed on the screen of the work terminal 19 without being printed. That is, the processing related to the statement of delivery is performed using the statement of delivery screen data creating means 29 and the statement of delivery screen data providing means 31 on the file server 9 side, and the reading means 19c on the work terminal 19 side.
The above-described paperless operation can be achieved without hindrance to the work by allowing the site worker to carry the work terminal 19 and move around the site according to the progress of the work.

A file server 9 is provided with a Web server function, and a statement of delivery screen is also created as a Web screen. The product recipient also uses the browser function on the destination terminal (smartphone) 33 side for confirmation at the destination.
When the recipient of the goods operates the addressee terminal 33 to access the mail-order site, the reading screen is first sent. When the reading screen is opened and the QR code displayed on the tag is read, the QR code reading part converts it into an order number and sends it to the file server 9 for the first step of authentication. The file server 9 further prompts the recipient to enter the ID and password sent to the recipient in advance. to display and browse.

When the product recipient confirms the received product based on the statement of delivery and presses the end of confirmation button, the data deletion means 35 operates with this as a trigger to delete the data. In other words, the personal information can be deleted at one's own will.

A physical distribution system 37 according to a third embodiment of the present invention will be described with reference to FIG.
This physical distribution system 37 has a configuration that is mostly common to that of the physical distribution system 27 according to the second embodiment, and the different configuration will be described below.
The physical distribution system 37 is characterized in that a field worker is made to wear a terminal-mounted depleted reality head-mounted display (DR/HMD) 39 to view the work site through the display. This terminal is a smartphone, and a dedicated application is downloaded to realize impairment loss reality screen creation means 41 that erases the destination information and makes it invisible. In addition, since the smartphone cannot be operated by hand, a voice operation means 43 is provided to operate the smartphone by voice. The voice operation means 43 also serves as the access trial means 19a according to the second embodiment.

Since the tag print data creation means 13a creates the tag print data in which the addressee information is described together with the QR code in advance, there is no need to print only the addressee information later.
However, the tag print data providing means 15a uses a spoken word corresponding to the order number as an access key for work. As with the print data providing means 15b, passing the two-step authentication is a print data provision request.
On-site workers perform the work of picking, packaging, and shipping to delivery trucks while remaining invisible to the destination information.

Although the embodiment of the present invention has been described in detail above, the specific configuration is not limited to this embodiment. included.
For example, the name, address, and telephone number of the destination information may be decomposed and stored in the file server 9, and integrated when provided as print data.
That is, as long as the claimed functions are satisfied, the scope of the present invention is not limited, and any specific configuration that is conventional or devised in the future can be employed.

1 ... Logistics system (first embodiment)
3 Recipient information storage server 5 Customer terminal 7 Management terminal 9 File server 19 Work terminal 21 Tag printer 23 Invoice printer 25 Industrial inkjet printer 27 Logistics system (second embodiment)
33 Recipient terminal 37 Logistics system (third embodiment)
39 Terminal-mounted impairment reality head-mounted display (DR/HMD)

The present invention has been made to achieve the above objects. A first invention includes code generating means for generating a code corresponding to a work access key after a customer gives a shipping instruction, and the code . Print data creating means for creating tag print data and addressee information print data ; tag print data providing means for providing the tag print data ; A file server having addressee information print data providing means for providing information print data, a tag printing printer for receiving the tag print data from the file server and printing the tag, and the addressee information print data from the file server a destination information printing printer for printing destination information in response to the provision of a bill print data request means for prompting the provision of the bill print data; and a code displayed on the printed bill read and converted into the work access key. and an on-site worker portable terminal having addressee information print data requesting means for urging the provision of the addressee information print data through the access attempt, and completing the task of pasting the printed tag. After that, in response to a print request via an access attempt from the mobile terminal for the field worker by operation at the work site, the addressee information printing printer receives the addressee information print data and prints the address on the printed tag. The physical distribution system is characterized in that by printing the information, the state of visualization of the destination information at the work site can be kept in a short period of time.

In a second invention, in the physical distribution system according to the first invention, the file server triggers the delivery of the delivery address information print data to the delivery address information printing printer by the delivery address information print data providing means, and after the customer gives the shipping instruction, This distribution system is characterized by deleting all data including stored destination information.

According to a third aspect of the present invention, there is provided an utterance word generation means for generating utterance words corresponding to a work access key after a customer gives a shipping instruction, a print data generation means for generating luggage tag print data including destination information, and the work access. A file server having a tag print data providing means for providing the tag print data by an access attempt using a key for multi-step authentication, a printer for receiving the tag print data provided from the file server and printing it, and the utterance A terminal, comprising: access trial means for converting a word into the work access key and trying to access; print data provision means for prompting provision of the tag print data; and a wearable degraded reality head-mounted display, wherein the printer receives the tag print data in response to a print request through an access attempt from the terminal-worn depleted reality head-mounted display by voice operation at a work site. This physical distribution system is characterized in that the destination information is made invisible at the work site by printing the tag.

A fourth invention is the physical distribution system according to any one of the first to third inventions, wherein the print data creation means of the file server includes a function of creating statement of delivery print data, or the file server has delivery note screen data creating means for creating delivery note screen data and delivery note screen data providing means for providing the created delivery note screen data to the mobile terminal for site workers, and said mobile terminal for site workers is said It has delivery note viewing means for displaying the delivery note screen based on the created delivery note screen data, and the packaging work at the work site is carried out according to the delivery note printed or displayed on the screen. Logistics system.

In a fifth invention based on the physical distribution system according to the fourth invention, the file server generates code generation means for generating a code corresponding to the addressee information access key, and print data in which both the code and the addressee information are displayed. Through an access attempt using the print data creation means to be created, the delivery note screen data creation means to create the delivery note screen data for the delivery address, and the access key for the delivery address information from the terminal operated at the delivery address for multi-step authentication Recipient confirming means for receiving an instruction to delete all data including consignee information created and saved after inspection of the consignee delivery slip and shipping instruction from the customer, and the file server provides an instruction to delete data from the consignee. is used as a trigger to delete all data including destination information created and stored after a customer gives a shipping instruction.

A sixth invention is the physical distribution system according to any one of the first to fifth inventions, wherein the file server, the printer, and the mobile terminal for the field worker or the terminal-mounted impairment reality head-mounted display are connected via an intranet. It is a distribution system characterized by

Claims (7)

Code generation means for generating a code corresponding to a working access key after a customer gives a shipping instruction; print data creation means for creating label print data displaying the code and destination information print data; and the access key. a file server having addressee information print data providing means for providing the addressee information print data by an access attempt used for multi-step authentication; a printer that receives print data provided from the file server and prints; An access trial means for trying access by converting into an access key;
After the work of pasting the printed tag is completed, the printer receives the delivery address information print data in response to a print request via an access attempt from the terminal operated at the work site, and prints the delivery address information on the tag. By doing so, a physical distribution system characterized in that the state of visualization of the destination information at the work site can be kept in a short period of time. In the distribution system according to claim 1,
A physical distribution system characterized in that the file server deletes all data including the stored addressee information after the customer gives a shipping instruction, triggered by the delivery of the addressee information print data to the printer by the addressee information print data providing means. . Spoken word generation means for generating spoken words corresponding to work access keys after shipping instructions from customers, print data creation means for creating luggage label print data including addressee information, and the access keys are used for multi-step authentication. a file server having a tag print data providing means for providing the tag print data by an access attempt; a printer for receiving the tag print data from the file server and printing the data; and converting the spoken words into the access key. a terminal-mounted degraded reality head-mounted display having access trial means for attempting access through a device, print data provision means for prompting provision of the print data, and degraded reality creation means for erasing the addressee information to make it invisible,
In response to a print request through a trial access from a wearable terminal by voice operation at a work site, the printer receives the tag print data and prints the tag, thereby making the destination information invisible at the work site. A physical distribution system characterized by realizing In the physical distribution system according to any one of claims 1 to 3,
The print data creation means of the file server also includes a function to create delivery note print data, or the delivery note screen data creation means for creating the delivery note screen data by the file server and the delivery note screen data to the terminal The terminal has delivery note viewing means for displaying the delivery note screen, and the packaging work at the work site is performed according to the delivery note printed or displayed on the screen A logistics system characterized by being carried out. In the physical distribution system according to claim 4,
The file server has code generation means for generating a code corresponding to the access key for the addressee information, print data creation means for creating print data in which the code and the addressee information are displayed together, and creation of delivery note screen data for the addressee. The delivery slip screen data creation means and the delivery slip created and saved after the delivery slip for the delivery address and the shipping instruction from the customer by an access attempt using the access key from the terminal by the operation at the delivery address for multiple-step authentication The file server has destination confirmation means for accepting an instruction to delete all data including information, and the file server includes destination information created and stored after a customer gives a shipping instruction, triggered by an instruction to delete data from the destination. A distribution system characterized by deleting all data. In the physical distribution system according to any one of claims 1 to 5,
A physical distribution system characterized in that a file server, a printer, and a mobile terminal for a field worker are connected via an intranet. In the physical distribution system according to any one of claims 1 to 6,
A physical distribution system characterized in that destination information is decomposed and stored, and is integrated when print data is provided.

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