JP2022098783A - Support system - Google Patents

Abstract

To provide a support system capable of supporting a passenger to get off a vehicle at a desired stop regarding the vehicle operated along a route including fixed stops.SOLUTION: A support system 1 comprises a fare payment device 1a and a control device 1b installed within a vehicle. The fare payment device 1a includes a communication unit 1c for performing a short-range communication with a non-contact IC chip built in a portable terminal device which is owned by a passenger of the vehicle operated along a route including fixed stops, and adapted to a fare payment settlement of the vehicle. The communication unit 1c receives prepaid information of a vehicle fare of the passenger, get-off place information and language information which are set by the portable terminal device before getting on the vehicle, through the short-range communication. The control device 1b receives the get-off place information and the language information from the fare payment device 1a, displays a request to get off the vehicle at the next stop in a case where the next stop of the vehicle is a stop indicated in the get-off place information, reproduces and outputs a language indicated in the language information, and guiding voice data of the next stop.SELECTED DRAWING: Figure 1

Description

The present disclosure relates to a support system, a control device, a control method, and a program, and more particularly to a support system, a control device, a control method, and a program that assists in getting off the vehicle.

Increasingly, tourists from overseas use local buses in strange lands. However, since the method of getting on a fixed-route bus differs depending on the route, it is desired to simplify the method of using the fixed-route bus. In addition, the number of cases where non-contact ICs (Integrated Circuits) are used for fare payment is increasing, and it is required to further improve the convenience of passengers.

Patent Document 1 describes a guidance device installed on a fixed-route bus that enables even foreigners who do not understand the local language to respond to multiple languages more quickly. The guidance device described in Patent Document 1 includes a touch panel type display unit, a region selection unit that displays a world map on the display unit and enables touching of a desired position on the world map, and a language estimation unit. It is equipped with a guidance presentation unit. The language estimation unit estimates the corresponding language from the position on the world map selected by the touch. The guidance presentation unit responds with the corresponding language estimated by the language estimation unit, and presents guidance information consisting of at least one of the bus stop and the fare.

Japanese Unexamined Patent Publication No. 2016-224614

By the way, on a fixed-route bus, passengers request to get off by pressing the get-off request button installed in the car in front of the stop where they are going to get off. The operation must be performed after passing the stop immediately before the scheduled disembarkation and before arriving at the stop scheduled to be disembarked, and passengers will not forget the operation, so always pay attention to the situation while the bus is in operation. Must be aimed.

Also, generally, recorded voice announcements are played on the bus to inform passengers of the next stop, but in many cases the voice is only in the native language (mainly Japanese) or in a few languages. There is a problem that the announcement cannot be understood because it is fixed at, and the preparation for getting off including the same operation at an appropriate timing is missed.

The technique described in Patent Document 1 allows the user to touch a desired position on the world map to present guidance information, and cannot solve these problems. In addition, these problems may occur not only for fixed-route buses but also for other vehicles that operate on routes including fixed stops.

This disclosure is in view of the above issues, and is a support system, control device, and control capable of assisting passengers in getting off the vehicle at the stop desired by the passenger for a vehicle operating on a route including a fixed stop. The purpose is to provide methods and programs.

The support system according to the first aspect of the present disclosure includes a fare payment device and a control device. The fare payment device is built in a mobile terminal device owned by a passenger of a vehicle operating on a route including a fixed stop, and has a communication unit that performs short-distance communication with a non-contact IC chip corresponding to the fare payment settlement of the vehicle. It has and is installed in the vehicle. The control device is connected to the fare payment device and installed on the vehicle. In the mobile terminal device, the stop information indicating the stop to be disembarked and the linguistic information indicating the language of the guidance voice are set before getting on the vehicle. The communication unit receives the prepayment information of the passenger's boarding fare and also receives the exit information and the language information by short-range communication with the non-contact IC chip. The control device includes a receiving unit, a storage unit, a display unit, and an output unit. The receiving unit receives the exit information and the language information from the fare payment device. The storage unit stores guidance voice data for each stop and language indicated by the route information of the vehicle, and also stores the exit information and the language information received by the reception unit. When the next stop of the vehicle becomes the stop indicated by the stop information, the display unit displays the request information indicating the request to get off at the next stop. When the next stop becomes the stop indicated by the stop information, the output unit reproduces and outputs the language indicated by the language information and the guidance voice data of the next stop.

The control device according to the second aspect of the present disclosure is a control device connected to a fare payment device installed in a vehicle operating on a route including a fixed stop and installed in the vehicle. The fare payment device is built in a mobile terminal device owned by a passenger of the vehicle and is capable of short-range communication with a non-contact IC chip corresponding to the fare payment settlement of the vehicle. In the mobile terminal device, the stop information indicating the stop to be disembarked and the linguistic information indicating the language of the guidance voice are set before getting on the vehicle. The control device includes a receiving unit, a storage unit, a display unit, and an output unit. The receiving unit receives the disembarkation information and the language information transmitted from the mobile terminal device by short-range communication with the non-contact IC chip from the fare payment device. The storage unit stores guidance voice data for each stop and language indicated by the route information of the vehicle, and also stores the exit information and the language information received by the reception unit. When the next stop of the vehicle becomes the stop indicated by the stop information, the display unit displays the request information indicating the request to get off at the next stop. When the next stop becomes the stop indicated by the stop information, the output unit reproduces and outputs the language indicated by the language information and the guidance voice data of the next stop.

The control method according to the third aspect of the present disclosure is a control method connected to a fare payment device installed in a vehicle operating a route including a fixed stop and executed in the control device installed in the vehicle. Is. The fare payment device is built in a mobile terminal device owned by a passenger of the vehicle and is capable of short-range communication with a non-contact IC chip corresponding to the fare payment settlement of the vehicle. In the mobile terminal device, the stop information indicating the stop to be disembarked and the linguistic information indicating the language of the guidance voice are set before getting on the vehicle. The control method includes a first storage step, a reception step, a second storage step, a display step, and an output step. The first storage step stores guidance voice data for each stop and for each language indicated by the route information of the vehicle. The reception step receives the exit information and the language information transmitted from the mobile terminal device by short-range communication with the non-contact IC chip from the fare payment device. The second storage step stores the exit information and the language information received in the reception step. The display step displays request information indicating a request to get off at the next stop when the next stop of the vehicle becomes the stop indicated by the stop information. When the next stop becomes the stop indicated by the stop information, the output step reproduces and outputs the language indicated by the language information and the guidance voice data of the next stop.

The program according to the fourth aspect of the present disclosure is to be connected to a fare payment device installed in a vehicle operating on a route including a fixed stop, and to cause a computer installed in the vehicle to execute a support process. Program. The fare payment device is built in a mobile terminal device owned by a passenger of the vehicle and is capable of short-range communication with a non-contact IC chip corresponding to the fare payment settlement of the vehicle. In the mobile terminal device, the stop information indicating the stop to be disembarked and the linguistic information indicating the language of the guidance voice are set before getting on the vehicle. The support process includes a first storage step, a reception step, a second storage step, a display step, and an output step. The first storage step stores guidance voice data for each stop and for each language indicated by the route information of the vehicle. The reception step receives the exit information and the language information transmitted from the mobile terminal device by short-range communication with the non-contact IC chip from the fare payment device. The second storage step stores the exit information and the language information received in the reception step. The display step displays request information indicating a request to get off at the next stop when the next stop of the vehicle becomes the stop indicated by the stop information. When the next stop becomes the stop indicated by the stop information, the output step reproduces and outputs the language indicated by the language information and the guidance voice data of the next stop.

According to the present disclosure, to provide a support system, a control device, a control method, and a program capable of assisting a passenger to get off a vehicle at a stop desired by a vehicle operating on a route including a fixed stop. Can be done.

It is a block diagram which shows one configuration example of the support system which concerns on Embodiment 1. FIG. It is a block diagram which shows one configuration example of the support system which concerns on Embodiment 2. It is a schematic diagram which shows an example of the mobile terminal in the support system of FIG. It is a figure which shows an example of the route bus possession data used in the support system of FIG. It is a figure which shows an example of the non-contact IC possession data used in the support system of FIG. It is a figure which shows an example of the storage part storage data used in the support system of FIG. It is a flow diagram for demonstrating an example of the setting process in the mobile terminal of the support system of FIG. It is a flow diagram for demonstrating an example of the processing at the time of boarding in the fare payment device and the control device of the support system of FIG. It is a flow chart for demonstrating an example of the processing at the time of the route bus operation in the fare payment device and the control device in the support system of FIG. It is a flow chart following FIG.

Hereinafter, embodiments will be described with reference to the drawings. In the embodiment, the same or equivalent elements may be designated by the same reference numerals, and duplicate description may be omitted as appropriate.

<Embodiment 1>
The first embodiment will be described with reference to FIG. FIG. 1 is a block diagram showing a configuration example of the support system according to the first embodiment.

As shown in FIG. 1, the support system 1 according to the present embodiment includes a fare payment device 1a and a control device 1b installed in the vehicle. The support system 1 is a system that supports a vehicle operating on a route including a fixed stop to get off the vehicle at the stop desired by the passenger.

Examples of vehicles include fixed-route buses and ships with regular flights (ships that patrol at three or more ports as stops), but the vehicle is not limited to this and may operate on a route including a fixed stop. However, this vehicle is a fare prepaid vehicle using a non-contact IC (Integrated Circuit) chip (or a card containing this chip) as described later.

In addition, the support referred to here is to output a guidance voice in the language set by the passenger for that stop so that the passenger can get off safely at the desired stop, and the fare payment that enables such support. The device 1a and the control device 1b will be described in detail below.

The fare payment device 1a is built in a mobile terminal device (not shown) owned by a passenger of a vehicle operating on a route including a fixed stop, and performs short-distance communication with a non-contact IC chip compatible with the fare payment settlement of the vehicle. It has a communication unit 1c to perform. The fare payment device 1a may include a control unit (not shown) that controls the entire fare payment device 1a. This control unit can be realized by, for example, a CPU (Central Processing Unit), a working memory, a non-volatile storage device that stores a control program, or the like.

The mobile terminal device (hereinafter referred to as a mobile terminal) may be of any type as long as it is equipped with a non-contact IC chip that supports fare payment settlement by the fare payment device 1a. For example, the mobile terminal device may be a mobile phone (including a smartphone) or various wearable terminals. The mobile terminal can be provided with a control unit that controls the whole. This control unit can be realized by, for example, a CPU, a working memory, a non-volatile storage device that stores a control program, or the like.

The control device 1b is connected to the fare payment device 1a. This connection may be a normal wired connection, but may also be a wired network or a wireless network connection. The fare payment device 1a and the control device 1b may be a device having one housing, but since the area where the driver of the vehicle is present and the entrance are often separated from each other, the device has a separate housing. It can be said that the configuration is preferable in terms of ease of arrangement.

The control device 1b can include a control unit (not shown) that controls the entire control device 1b. This control unit can be realized by, for example, a CPU, a working memory, a non-volatile storage device that stores a control program, or the like. Further, the control device 1b can be configured as a single device, but can also be constructed as a distributed system in which each function is distributed.

The control device 1b includes a receiving unit 1d that receives the exit information and the language information from the fare payment device 1a. The exit information and the language information are information set by the passengers on the mobile terminal. Specifically, the mobile terminal is set with the exit information indicating the stop to be disembarked and the language information indicating the language of the guidance voice before boarding the vehicle.

Then, the communication unit 1c of the fare payment device 1a receives the prepayment information of the passenger's boarding fare by short-distance communication with the non-contact IC chip, and also receives the disembarkation information and the language information set by the mobile terminal. .. The timing of receiving these information may be the same, or for example, when the prepayment information is received and the prepayment is completed, the exit information and the language information may be requested and received from the mobile terminal. The control device 1b receives the information from the fare payment device 1a obtained from the exit information and the language information in the receiving unit 1d.

The control device 1b further includes a storage unit 1e, a display unit 1f, and an output unit 1g. The storage unit 1e stores the guidance voice data for each stop and language indicated by the route information of the vehicle, and also stores the drop-off information and the language information received by the reception unit 1d.

When the next stop of the vehicle becomes a stop (disembarkation stop, disembarkation stop, etc.) indicated by the disembarkation information, the display unit 1f displays the request information indicating the disembarkation request at the above-mentioned next stop. This display will be given to the driver of the vehicle (computer, etc. in the case of driving including at least automatic driving). The display unit 1f can be composed of, for example, a liquid crystal display, an OLED (Organic Light Emitting Diode) display, an LED display, or the like, but can also be composed of a lamp such as a simple LED lamp.

When the next stop is the stop indicated by the stop information, the output unit 1g reproduces and outputs the language indicated by the language information and the guidance voice data of the next stop. The output of this guidance voice data is a notification to a passenger having a mobile terminal, and this passenger can reduce the risk of forgetting to get off at the stop for the set drop-off information.

As described above, according to the present embodiment, it is possible to provide support for a vehicle operating on a route including a fixed stop to get off the vehicle at the stop desired by the passenger. Explaining the effect of this embodiment by giving an example in which the vehicle is a fixed-route bus, the work to be performed by the passenger is completed only by the work for paying the fare existing in the current fixed-route bus, and the disembarkation request button is pressed. Work is omitted. Further, in the present embodiment, the guidance voice announcement in the vehicle will be performed in the language expected by the passenger, and it is expected that there will be no delay in preparation for getting off due to the difference in language. The effect on other vehicles is the same as that on the route bus.

<Embodiment 2>
The second embodiment will be described mainly on the differences from the first embodiment with reference to FIGS. 2 to 10, but various examples and effects described in the first embodiment can be applied. For example, in the present embodiment, the fare prepaid route bus will be described as an example as a vehicle, but it can be applied to other vehicles.

First, a configuration example of the support system (hereinafter, this system) according to the present embodiment will be described with reference to FIGS. 2 to 6. FIG. 2 is a block diagram showing an example of the configuration of this system. FIG. 3 is a schematic diagram showing an example of a mobile terminal in this system. Further, FIG. 4 is a diagram showing an example of route bus possession data used in this system, FIG. 5 is a diagram showing an example of non-contact IC possession data used in this system, and FIG. 6 is a storage unit storage used in this system. It is a figure which shows an example of data.

As shown in FIG. 2, this system includes a fare payment device 10 which is an example of a fare payment device 1a, a control device 20 which is an example of a control device 1b, and a mobile terminal (smartphone or the like) 30 which is an example of a mobile terminal. And can be provided.

The mobile terminal 30 is a terminal such as a smartphone owned by a passenger, and has a built-in non-contact IC chip 32 corresponding to fare payment settlement of a route bus and a touch panel 31 as an operation screen.

Further, as an example of the image is illustrated in the image 31a of FIG. 3, the mobile terminal 30 includes an application program (hereinafter referred to as an application) that operates on the mobile terminal 30. The application acquires the information set in the non-contact IC chip 32 and displays it on the touch panel 31. Further, the application accepts the selection of the route information of the route bus such as the route bus that the passenger wants to get on, the stop information that the passenger wants to get off, and the language information indicating the language expected for the guidance voice (guidance voice announcement) on the touch panel 31. Then, the application stores these selected information in the non-contact IC chip 32. In the example of image 31a of FIG. 3, "Route 1" is selected as the boarding route, "xxx station square" is selected as the disembarkation stop, and "Japanese" is selected from "Japanese, English, Chinese" as the voice language. Shows the scene where is about to be selected. In addition, the image 31a includes a "display setting value" button and a "save setting value" button so that the current setting value can be displayed by the former, and each information selected by the latter is not set as the setting value. It can be stored in the contact IC chip 32.

The fare payment device 10 has a non-contact IC access unit (non-contact IC reader) 11 installed in a fixed-route bus and capable of reading and writing non-contact ICs. The non-contact IC reader is an example of the communication unit 1c in FIG. NFC (Near Field Communication) can be adopted as the short-range wireless communication adopted here, but the present invention is not limited to this, and for example, Bluetooth (registered trademark), infrared wireless communication, and the like can also be adopted.

Further, the fare payment device 10 includes a transmission unit 12 that transmits data indicating various information received by the non-contact IC reader 11 to the control device 20. The transmission unit 12 can be configured with an interface that communicates with the control device 20 via a dedicated line or the like, but depending on the connection mode, an interface that communicates with the control device 20 via a LAN (Local Area Network) or the like may be adopted. You can also.

The fare payment device 10 is a device having a non-contact IC reader 11 as a read / write function of the non-contact IC chip 32 in the vehicle. Usually, a route bus has a fare payment device having a read / write function of a non-contact IC chip 32 in the vehicle. Therefore, in the present embodiment, the fare payment device 10 can be configured by having the following functions in the normal fare payment device. The above functions are the non-contact IC chip 32 presented by the passenger to the fare payment device for fare payment, the bus route information set by the passenger and the stop information scheduled to be disembarked at the same time as the fare information, and the passenger expects by voice announcement. Refers to the function to acquire language information that specifies the language to be used.

The control device 20 includes a receiving unit 26 that is installed in the route bus and receives data acquired from the non-contact IC reader 11 of the fare payment device 10 via the transmitting unit 12. The receiving unit 26 is an example of the receiving unit 1d. Further, the control device 20 includes a storage unit 23 for storing the data received by the reception unit 26 as an example of the storage unit 1e. The storage unit 23 can temporarily store passenger setting data read from the non-contact IC chip 32, and also stores guidance voice data in a plurality of languages for in-vehicle announcements at each bus stop.

Further, the control device 20 is provided with a display unit 24 as an example of the display unit 1f, in which the driver displays a display for confirming the presence / absence of a disembarkation request at the next stop. Further, the control device 20 can be provided with an operation unit 22 for the driver to start playing the guidance voice announcement of the next stop. The operation unit 22 is an example of an operation unit that receives a voice output instruction. The operation unit 22 may be, for example, a hardware button, a touch panel, and a software button displayed on the touch panel.

Further, the control device 20 includes an output unit 25 that reproduces and outputs a guidance voice announcement at each bus stop as an example of the output unit 1g. The output unit 25 can be composed of a reproduction unit that reproduces the guidance voice announcement data (guidance voice data) and an audio output unit such as a speaker that outputs the reproduced voice signal.

Further, the control device 20 includes a main control unit 21 that controls the entire control device 20, and the main control unit 21 can control each unit 22 to 26 as a main body. Also in this embodiment, the fare payment device 10 and the control device 20 are described as separate devices. However, if it exists in the same route bus and has a function of storing the data acquired from the non-contact IC reader 11 of the fare payment device 10 in the storage unit 23 of the control device 20, the fare payment device 10 and the control device Reference numeral 20 may be each functional unit of a single device. In this embodiment, the connection interface and the communication method are not particularly specified.

The route bus possession data shown in FIG. 4 is an example of the data possessed by the route bus. As shown in FIG. 4, the route bus has the route information D as the identifier of the route to be operated, the identifier of the stop of the route associated with the route information D, and the stop information Dx (x is from 1) as the data owned by the route bus. We have as many stops as there are stops). Further, each stop information Dx has as many guidance voice data Dxy (x is a stop number and y is a number indicating a language starting with A) of the guidance voice announcement of the stop in the number of corresponding languages. Each guidance voice data is recorded or generated in the language identified by y of Dxy.

Further, the route bus possession data includes the language setting information E that identifies the language that is always played by the guidance voice announcement. It is assumed that the route bus possession data is set in advance at a place accessible from the fare payment device 10 and the control device 20, and the method and place are not limited.

The passenger non-contact IC possession data shown in FIG. 5 shows the passenger information data recorded on the passenger non-contact IC chip 32. As shown in FIG. 5, the non-contact IC chip 32 possessed by the passenger records the route information F, which is a route identifier indicating the route to be boarded, as the passenger non-contact IC possession data. Further, on the non-contact IC chip 32 possessed by the passenger, one disembarkation stop information F1 which is a stop identifier indicating the stop desired to disembark, which is associated with the route information F, is recorded as the passenger non-contact IC possession data. There is. Further, the non-contact IC chip 32 possessed by the passenger records the language setting information G for identifying the language expected in the guidance voice announcement as the passenger non-contact IC possession data.

The storage unit storage data shown in FIG. 6 indicates data stored in the storage unit 23 of the control device 20 when the route bus is in operation. As shown in FIG. 6, the storage unit 23 stores the identifier shown in the disembarkation stop information E1 acquired from the non-contact IC chip 32 of the passenger as the stop information Hx (x is a number indicating the stop starting from 1). Further, the storage unit 23 links the stop information Hx with the language setting information G also acquired from the passenger's non-contact IC chip 32 as the language setting information Hxy (x is a stop number, y is a number indicating a language starting with A). Attach and save.

As described above, this system has a built-in non-contact IC chip 32 that supports payment of route bus fare, and fare payment that enables short-distance communication between the mobile terminal 30 owned by the passenger and the non-contact IC chip 32. The device 10 and the control device 20 are provided. The control device 20 is connected to the fare payment device, for example, by a network. The route bus assumed in this embodiment adopts a fare prepaid type, and passengers pay the fare by making the fare payment device communicate in close proximity with the non-contact IC chip 32 at the time of boarding.

Then, the stop information to be disembarked and the language information of the guidance voice are set in the mobile terminal 30 in advance. In other words, before boarding the bus, the passenger expects the non-contact IC chip 32, which can be used to pay the fare of the bus, the route information of the bus to be boarded, the stop information to be disembarked, and the passenger's voice announcement. Set the language information indicating the language to be used. In this way, in the mobile terminal 30, the stop where the passenger plans to disembark on the non-contact IC chip 32 for paying the fare and the designated language are set in advance (that is, before boarding). A device and an application capable of reading and writing the non-contact IC chip 32 can be used for the setting. Passengers themselves can operate and set the application as long as it is a non-contact IC chip 32 function such as a smartphone and a terminal capable of executing an arbitrary program.

When the mobile terminal 30 with such settings is held over the fare payment device 10, the fare payment device 10 is used for short-range wireless communication between the non-contact IC reader 11 and the non-contact IC chip 32, and between the transmission unit 12 and the reception unit 26. Communication is done. Through these communications, the passenger's boarding fare is paid in advance, and the set disembarkation stop information and the linguistic information of the guidance voice data are transmitted to the control device 20 via the fare payment device 10.

The control device 20 stores guidance voice data (voice announcement information) for each stop and for each language in the storage unit 23 based on the bus route information. Further, the storage unit 23 stores the passenger's getting-off stop information and the language information of the guidance voice received from the mobile terminal 30.

Then, as soon as the next stop becomes the passenger's getting-off stop, the control device 20 displays the getting-off request information at the next stop on the display unit 24. On the display unit 24, when the next stop is a stop desired to get off, a display is made to notify the driver that there is a request to get off. When the operation unit 22 is operated by the driver who sees the display (for example, when the play button of the guidance voice data included in the operation unit 22 is pressed), the guidance of the next stop is provided in the language specified by the passenger. The audio data is reproduced (notified) by the output unit 25. The output unit 25 can output the guidance of the next stop in the passenger's desired voice language in addition to the specified language, but it is not necessary to output in the specified language.

Next, an example of the processing procedure in the above-mentioned system will be described with reference to FIGS. 7 to 10. FIG. 7 is a flow chart for explaining an example of setting processing in the mobile terminal of this system. FIG. 8 is a flow chart for explaining an example of processing at the time of boarding in the fare payment device and the control device of this system. FIG. 9 is a flow chart for explaining an example of processing when the route bus is operated in the fare payment device and the control device in this system, and FIG. 10 is a flow chart following FIG.

First, an example of a process for setting necessary information for a non-contact IC chip will be described with reference to FIG. 7. The user operates the mobile terminal 30 to activate the application (setting application) of the mobile terminal 30 (step S1). This application acquires and displays the current setting information from the non-contact IC chip 32 (step S2). The application then accepts the user's choice of boarding route, disembarkation stop, and voice language, and the non-contact IC chip 32 receives these information selected by the user in the route information F, disembarkation stop information F1, and language of FIG. 5, respectively. Save as setting information G (step S3). This completes the setting process.

In this way, the passenger sets the route information F, the stop information F1 and the language setting information G in the non-contact IC chip 32 of the mobile terminal 30 used for fare payment in advance by the application operating on the mobile terminal 30. Can be done.

Next, an example of processing when a passenger gets on a fixed-route bus will be described with reference to FIG. First, the passenger pays the fare by holding the non-contact IC chip 32 over the fare payment device 10 at the time of boarding (step S11), and at the same time or immediately after that, the control device 20 uses the non-contact IC via the fare payment device 10. The route information F is acquired from the chip 32 (step S12). Next, the control device 20 acquires the route information D from the route bus possession data (step S13), and determines whether or not the routes match (whether the route information D and the route information F match) (. Step S14). If NO in step S14, the process ends.

If YES in step S14, the control device 20 acquires the stop information F1 and the language setting information G from the non-contact IC chip 32 via the fare payment device 10 (step S15). Next, the control device 20 (for example, the main control unit 21) executes the acquisition of the settings matching the stop information F1 and the language setting information G from the storage unit 23 (step S16). The control device 20 determines whether or not the storage unit 23 has the same setting (step S17), and if YES in step S17, the stop information F1 and the language setting information G are stored in the storage unit 23 (step S18). , End the process. It should be noted that such a determination process may also be executed mainly by the storage unit 23, and it does not matter whether or not the main control unit 21 is the main body for other parts as well.

In step S18, the disembarkation stop information E1 is stored as the stop information Hx, and the language setting information G is stored as the language setting information Hxy in the storage unit 23. Further, in the case of NO in step S17, that is, when the data indicating the same identifier is already stored, no new addition is performed and the process ends.

In this way, the storage unit 23 stores the disembarkation stop information and disembarks as a comparison target with the next stop of the route bus only when the route indicated by the disembarkation stop information received by the reception unit 26 matches the route of the vehicle. It is preferable to store the received language information together with the bus stop information. The comparison target can refer to a comparison target as a trigger for starting the display processing on the display unit 24 and the reproduction processing on the output unit 25.

As illustrated in FIG. 8, the passenger holds the non-contact IC chip 32 over the fare payment device 10 to pay the fare in advance when boarding the route bus on the set route. At that time, the non-contact IC reader 11 reads the passenger non-contact IC possessed data from the non-contact IC chip 32. When the route information F of the read data matches the route information D owned by the route bus, the disembarkation stop information E1 is stored as the stop information Hx and the language setting information G is stored as the language setting information Hxy in the storage unit 23. When the acquired bus route information matches the bus route, the stop information and the language information scheduled to be disembarked are stored in the storage unit 23.

Regarding steps S11 and S12, the fare can be settled based on the information after acquiring the route information F and the bus stop information F1 and the information of the bus stop (the bus stop held over).

Next, an example of processing when the route bus is operated after boarding the route bus will be described with reference to FIGS. 9 and 10. First, the control device 20 detects that the route bus on which the control device 20 is mounted departs or passes through the stop (step S21). This detection can be realized by various methods such as detecting that the door for boarding and disembarking has been opened and closed.

Next, the control device 20 receives a playback start operation of the guidance voice of the next stop from the driver at the operation unit 22 (step S22). In this way, the driver of the route bus operates the operation unit 22 of the control device 20 every time the bus passes the stop, and instructs the control device 20 to start playing the guidance voice announcement of the next stop.

Next, the control device 20 deletes the language setting information Hxy of the bus stop that has passed from the storage unit 23 (step S23). That is, the control device 20 instructed to start the reproduction of the guidance voice announcement deletes the stop information Hx indicating the passed stop information and the language setting information Hxy associated with the stop information Hx if they are in the storage unit 23.

In this way, the storage unit 23 once executed the display processing on the display unit 24 and the output processing on the output unit 25 (however, the processing based on the information received from the passenger's mobile terminal 30), the disembarkation stop information and the language. It is preferable to delete the information. Here, an example of deleting the case where the playback start operation (voice output instruction) is received is given, but the deletion is not limited to this, and the deletion can be executed when the display processing and the output processing are completed. By such deletion, not only the amount of data can be reduced, but also the data related to the next stop can be easily extracted from the data remaining in the storage unit 23.

Following step S23, the output unit 25 of the control device 20 outputs the guidance voice of the language set in the language setting information E among the guidance voice data associated with Dx indicating the next stop of the route bus possession data of FIG. Acquire the data Dxy (step S24). Then, the output unit 25 reproduces and outputs the guidance voice data Dxy (step S25). As a result, the guidance voice in the default language will be output.

Next, the control device 20 acquires the language setting information Hxy of the next stop Hx from the storage unit 23 (step S26), and determines whether or not there is the language setting information Hxy (step S27). If YES in step S27, the display unit 24 indicates that there is a disembarkation request (step S28). As described above, if the storage unit 23 has the stop information Hx having an identifier indicating the next stop, the display unit 24 of the control device 20 displays that there is a disembarkation request.

Next, the control device 20 determines whether or not the language setting information E and the language setting information Hxy do not match (step S29). If YES in step S29, the control device 20 acquires the guidance voice data Dxy of the language setting information Hxy associated with the next stop Dx from the route bus possession data (step S30). The guidance voice data Dxy is reproduced and output (step S31).

In this way, the output unit 25 acquires the stop information Hx indicating the next stop and the language setting information Hxy associated with the storage unit 23 from the storage unit 23, and obtains the language guidance voice data Dxy indicated in the language setting information Hxy. Play and output. When a plurality of language setting information Hxy exists, the corresponding guidance voice data Dxy may be reproduced and output in the order of detection. However, if NO in step S29, that is, if the language setting information Hxy is equal to the language setting information E of the route bus possession data, the guidance voice data of that language is regarded as already reproduced and is not reproduced. That is, if NO in step S29, the process proceeds to the following step S32 without going through the processes of steps S30 and S31.

Next, the control device 20 determines whether or not the next language setting information Hxy is present (step S32). If NO in step S32, the process returns to step S29. If YES in step S32, it is detected that the bus has stopped at the next stop (step S33), and the process ends. Further, even if NO in step S27, the process is terminated as it is. After the processing is completed, the processing is performed from the beginning of FIG.

As described above, as illustrated in FIGS. 9 and 10, in this system, after the bus has passed the stop immediately before the bus is scheduled to get off, the driver performs a playback start operation for playing the guidance voice announcement of the next stop. be able to. When this operation is accepted, the display unit 24 and the output unit 25 may be activated. When the next stop matches the stop information to be disembarked stored in the storage unit 23, the display unit 24 displays that there is a disembarkation request in the status display device for the driver to confirm the disembarkation request. After that, the output unit 25 plays and outputs the voice announcement in the language associated with the information in addition to the voice announcement in the specified language.

Further, the output unit 25 can be configured as follows, as shown in the example in which the reproduction output is performed in the step S31 when YES in the step S27 after the operation is accepted in the step S22. That is, when the next stop at the time when the reproduction start operation is accepted becomes the stop indicated by the disembarkation stop information, the output unit 25 indicates the language information specified by the non-contact IC chip 32 of the passenger terminal device 30. It is possible to reproduce and output the guidance voice data of the language and the next stop.

Further, as shown in the example in which the display is performed in step S28 when YES in step S27 after the operation is accepted in step S22, the display unit 24 can be configured as follows. That is, when the next stop at the time when the reproduction start operation is accepted becomes the stop indicated by the disembarkation stop information, the display unit 24 can display the request information indicating the disembarkation request at the next stop.

Further, in the present embodiment, the description is made on the premise that the non-contact IC chip 32 is provided in the mobile terminal 30, but an IC card having a built-in non-contact IC chip (that is, a non-contact IC card) and the mobile terminal are substituted. You can also do it. In this case, the same processing can be performed by accessing the non-contact IC chip in the IC card from the mobile terminal to enable writing and reading of information. This example can also be applied to the first embodiment.

Further, the mobile terminal 30 may be configured with, for example, an application so that the volume at which the guidance voice data is output by the output unit 25 is set together with the disembarkation stop information and the language information before getting on the vehicle. In this case, when the next stop becomes the stop indicated by the disembarkation stop information, the output unit 25 reproduces the language indicated by the language information and the guidance voice data of the next stop, adjusts the volume to the above level, and outputs the data. good. As a result, the guidance voice can be output at the volume desired by the passenger, and for example, a person who has difficulty hearing the sound does not miss the guidance voice. When the volume is also included in the setting information, it is preferable to include the discrepancy determination in step S17 and the processing based on it, and the disagreement determination in step S29 and the processing based on it.

As described above, in the present embodiment, the stop where the passenger is scheduled to disembark on the non-contact IC chip 32 for paying the fare and the designated language are set, and the passenger is used with the fare payment device installed in the route bus. Obtain the same information when boarding. As a result, in the present embodiment, it is possible to eliminate the passenger's disembarkation request work during boarding, and to hear the guidance voice announcement indicating the approach of the bus stop in the voice language expected by the passenger. As described above, according to the present embodiment, the same effect as that of the first embodiment is obtained. Further, in the present embodiment, the effect as described individually for the additional configuration is also obtained.

<Other embodiments, etc.>
In each embodiment, the support system, each device included in the system, and the processing procedure have been described. However, the device configuration, system configuration, and processing procedure are not limited to those exemplified, and any device may be used as long as it can fulfill the functions of the device or system and can be executed even if a certain process is performed before or after.

The present disclosure also includes a form as a control method including a first storage step, a reception step, a second storage step, a display step, and an output step, as described for the processing procedure. This control method is a control method that is connected to a fare payment device installed in a vehicle operating on a route including a fixed stop and executed in the control device installed in the vehicle. As described above, the fare payment device is built in the mobile terminal device owned by the passenger of the vehicle and is capable of short-range communication with a non-contact IC chip corresponding to the fare payment settlement of the vehicle. In this mobile terminal device, the stop information indicating the stop to be disembarked and the linguistic information indicating the language of the guidance voice are set before boarding the vehicle. The first storage step stores guidance voice data for each stop and for each language indicated by the route information of the vehicle. The reception step receives the exit information and the language information transmitted from the mobile terminal device by short-range communication with the non-contact IC chip from the fare payment device. The second storage step stores the exit information and the language information received in the reception step. The display step displays request information indicating a request to get off at the next stop when the next stop of the vehicle becomes the stop indicated by the stop information. In the output step, when the next stop becomes the stop indicated by the stop information, the language indicated by the language information and the guidance voice data of the next stop are reproduced and output. Other application examples are as described in the first and second embodiments.

The present disclosure also includes a form as a program for causing a computer (a control device or a computer inside the control device) to execute the program. This program is a program for causing a computer to execute the support process including the first storage step, the reception step, the second storage step, the display step, and the output step described above.

Also, in the various examples described above, the program can be stored and supplied to the computer using various types of non-transitory computer readable medium. Non-temporary computer-readable media include various types of tangible storage media. Examples of non-temporary computer-readable media include magnetic recording media (eg, flexible disks, magnetic tapes, hard disk drives), magneto-optical recording media (eg, magneto-optical disks). Further, this example includes a CD-ROM (Read Only Memory), a CD-R, and a CD-R / W. Further, this example includes semiconductor memories (eg, mask ROM, PROM (Programmable ROM), EPROM (Erasable PROM), flash ROM, RAM (Random Access Memory)). The program may also be supplied to the computer by various types of transient computer readable media. Examples of temporary computer readable media include electrical, optical, and electromagnetic waves. The temporary computer-readable medium can supply the program to the computer via a wired communication path such as an electric wire and an optical fiber, or a wireless communication path.

The present disclosure is not limited to each of the above embodiments, and can be appropriately modified without departing from the spirit. Further, the present disclosure may be carried out by appropriately combining the respective embodiments.

1 Support system 1a, 10 Fare payment device 1b, 20 Control device 1c Communication unit 1d, 26 Reception unit 1e, 23 Storage unit 1f, 24 Display unit 1g, 25 Output unit 11 Non-contact IC reader 12 Transmission unit 21 Main control unit 22 Operation unit 30 Mobile terminal 31 Touch panel 31a Image 32 Non-contact IC chip

Claims (10)

It has a communication unit that is built into a mobile terminal device owned by a passenger of a vehicle operating on a route including a fixed stop and performs short-distance communication with a non-contact IC chip that supports fare payment settlement of the vehicle, and is inside the vehicle. The fare payment device installed in
A control device connected to the fare payment device and installed on the vehicle,
Equipped with
In the mobile terminal device, the stop information indicating the stop to be disembarked and the language information indicating the language of the guidance voice are set before boarding the vehicle.
The communication unit receives the prepayment information of the passenger's boarding fare and also receives the exit information and the language information by short-range communication with the non-contact IC chip.
The control device is
A receiving unit that receives the exit information and the language information from the fare payment device, and
A storage unit that stores guidance voice data for each stop and language indicated by the route information of the vehicle, and stores the exit information and the language information received by the reception unit.
When the next stop of the vehicle becomes the stop indicated by the stop information, a display unit for displaying request information indicating a request to get off at the next stop, and a display unit.
When the next stop becomes the stop indicated by the stop information, an output unit that reproduces and outputs the language indicated by the language information and the guidance voice data of the next stop, and
Have,
Support system. The control device has an operation unit that receives an audio output instruction.
The support system according to claim 1. When the next stop at the time of receiving the voice output instruction becomes the stop indicated by the stop information, the output unit reproduces the language indicated by the language information and the guidance voice data of the next stop. Output,
The support system according to claim 2. When the next stop at the time of receiving the voice output instruction becomes the stop indicated by the stop information, the display unit displays the request information indicating the request to get off at the next stop.
The support system according to claim 2 or 3. The storage unit stores the landing information as a comparison target with the next stop only when the route indicated by the landing information received by the receiving unit matches the route of the vehicle. The language information received together with the exit information is stored.
The support system according to any one of claims 1 to 4. The storage unit deletes the exit information and the language information once the display processing on the display unit and the output processing on the output unit have been executed.
The support system according to any one of claims 1 to 5. In the mobile terminal device, the volume at which the guidance voice data is output by the output unit is set together with the exit information and the language information before getting on the vehicle.
When the next stop becomes the stop indicated by the stop information, the output unit reproduces the language indicated by the language information and the guidance voice data of the next stop, adjusts the volume so as to be output. do,
The support system according to any one of claims 1 to 6. A control device connected to a fare payment device installed in a vehicle operating on a route including a fixed stop and installed on the vehicle.
The fare payment device is built in a mobile terminal device owned by a passenger of the vehicle and is capable of short-distance communication with a non-contact IC chip corresponding to the fare payment settlement of the vehicle.
In the mobile terminal device, the stop information indicating the stop to be disembarked and the language information indicating the language of the guidance voice are set before boarding the vehicle.
The control device is
A receiving unit that receives the exit information and the language information transmitted from the mobile terminal device by short-range communication with the non-contact IC chip from the fare payment device.
A storage unit that stores guidance voice data for each stop and language indicated by the route information of the vehicle, and stores the exit information and the language information received by the reception unit.
When the next stop of the vehicle becomes the stop indicated by the stop information, a display unit for displaying request information indicating a request to get off at the next stop, and a display unit.
When the next stop becomes the stop indicated by the stop information, an output unit that reproduces and outputs the language indicated by the language information and the guidance voice data of the next stop, and
Have,
Control device. A control method that is connected to a fare payment device installed in a vehicle operating on a route including a fixed stop and executed by a control device installed in the vehicle.
The fare payment device is built in a mobile terminal device owned by a passenger of the vehicle and is capable of short-distance communication with a non-contact IC chip corresponding to the fare payment settlement of the vehicle.
In the mobile terminal device, the stop information indicating the stop to be disembarked and the language information indicating the language of the guidance voice are set before boarding the vehicle.
The control method is
The first storage step of storing the guidance voice data for each stop and each language indicated by the route information of the vehicle, and
A reception step of receiving the exit information and the language information transmitted from the mobile terminal device by short-range communication with the non-contact IC chip from the fare payment device.
A second storage step for storing the exit information and the language information received in the reception step, and
When the next stop of the vehicle becomes the stop indicated by the stop information, a display step for displaying request information indicating a request to get off at the next stop, and a display step.
When the next stop becomes the stop indicated by the stop information, the output step of playing and outputting the guidance voice data of the language indicated by the language information and the next stop, and
Control method provided. A program that is connected to a fare payment device installed in a vehicle operating on a route including a fixed stop and causes a computer installed in the vehicle to execute support processing.
The fare payment device is built in a mobile terminal device owned by a passenger of the vehicle and is capable of short-distance communication with a non-contact IC chip corresponding to the fare payment settlement of the vehicle.
In the mobile terminal device, the stop information indicating the stop to be disembarked and the language information indicating the language of the guidance voice are set before boarding the vehicle.
The support process is
The first storage step of storing the guidance voice data for each stop and each language indicated by the route information of the vehicle, and
A reception step of receiving the exit information and the language information transmitted from the mobile terminal device by short-range communication with the non-contact IC chip from the fare payment device.
A second storage step for storing the exit information and the language information received in the reception step, and
When the next stop of the vehicle becomes the stop indicated by the stop information, a display step for displaying request information indicating a request to get off at the next stop, and a display step.
When the next stop becomes the stop indicated by the stop information, the output step of playing and outputting the guidance voice data of the language indicated by the language information and the next stop, and
Including the program.

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