JP2022092763A - Vehicle information history management method and vehicle information history management system - Google Patents

Abstract

To provide a vehicle information history management method configured to easily improve the accuracy of obtaining information on a failure, or the like, of a vehicle, and a vehicle information history management system.SOLUTION: A vehicle information history management system 1 includes: a receiving processing unit 211 which receives a frame number N of an automobile C to be subjected to a service, and vehicle information D which is information on the automobile C or information on the service in association with each other, from terminal devices T disposed in stores S which provide the automobile-related service, via a network 3; a storage unit 22; a storage processing unit 212 which stores the received frame number N and the vehicle information D in association with each other in a cumulative manner on the storge unit 22; and a browsing processing unit 213 which transmits, on receipt of a request for the vehicle information D corresponding to the frame number N from one of the terminals T over the network 3, the vehicle information D cumulatively stored in association with the frame number N, to the one terminal T over the network 3.SELECTED DRAWING: Figure 1

Description

The present invention relates to a vehicle information history management method for managing the history of vehicle information of an automobile and a vehicle information history management system.

Conventionally, there has been known a used car assessment support system that obtains an assessment reduction value based on failure information read from a failure diagnosis device mounted on an assessment target vehicle (see, for example, Patent Document 1).

Japanese Unexamined Patent Publication No. 2017-219956

Ministry of Land, Infrastructure, Transport and Tourism "Study Group on Vehicle Inspection Methods Utilizing In-Vehicle Failure Diagnosis Equipment (Final Report)"

By the way, the failure code (DTC) stored in the failure diagnosis device (OBD) is erased after necessary maintenance and repair. In addition, there is a possibility that the failure code (DTC) may be erased by removing the battery or using a scanning tool (see, for example, Non-Patent Document 1). Therefore, the past failure information that has been erased cannot be read from the failure diagnosis device of the vehicle to be assessed, and the failure information read from the failure diagnosis device can be used as information for assessing the vehicle to be assessed. , Was inadequate. In addition to the used car assessment, there are times when you want to know the repair history of a car.

An object of the present invention is to provide a vehicle information history management method and a vehicle information history management system, which can easily improve the accuracy of obtaining information related to an automobile failure or the like.

In the vehicle information history management method according to the present invention, the chassis number of the vehicle targeted for the service and the information related to the vehicle or the information related to the service can be obtained from the terminal devices provided in each of the plurality of stores providing the vehicle-related service. The reception processing step of receiving the vehicle information via the network, the storage processing step of associating the received chassis number with the vehicle information and cumulatively storing the vehicle information in the storage unit, and the above. When a request for vehicle information corresponding to the chassis number is received from any of a plurality of terminal devices via the network, the vehicle is cumulatively associated with the chassis number to any of the terminal devices. The browsing processing step of transmitting the stored vehicle information via the network is included.

Further, in the vehicle information history management system according to the present invention, the chassis number of the vehicle targeted for the service and the information about the vehicle or the service can be obtained from the terminal devices provided in each of the plurality of stores providing the vehicle-related service. The reception processing unit and the storage unit, which are received via the network in association with the vehicle information, which is information related to the vehicle, and the received chassis number and the vehicle information are associated with each other and accumulated in the storage unit. When a request for vehicle information corresponding to the chassis number is received from one of the storage processing unit and the plurality of terminal devices, the vehicle information is sent to the terminal device. It includes a browsing processing unit that transmits the vehicle information cumulatively stored in association with the chassis number via the network.

According to these methods and systems, when an automobile-related service is provided at a store, the chassis number and vehicle information of the vehicle to be serviced are received via the network, and the chassis number and vehicle information are received. Is associated with and is cumulatively stored in the storage unit. Then, when the request for the vehicle information corresponding to the chassis number is received via the network, the vehicle information cumulatively stored in association with the chassis number is stored in the terminal device of the request source via the network. Will be sent. Since the chassis number does not change for one car, the vehicle information obtained from the terminal devices of a plurality of stores is stored in the storage unit in association with the chassis number, so that the past vehicle of the car is stored. Information history can be accumulated. Then, since the history of the vehicle information accumulated in this way is transmitted in response to the request, it becomes easy to improve the accuracy of obtaining the information regarding the failure of the automobile or the like.

Further, the automobile is provided with a failure diagnosis device, the terminal device can acquire failure information stored in the failure diagnosis device of the automobile, and the vehicle information preferably includes the failure information. ..

According to this configuration, the history of failure information acquired from the failure diagnosis device can be obtained by accumulating the history in association with the chassis number and requesting it as necessary.

In addition, the service includes at least one of the sale of automobile parts, the sale of automobile consumables, and the sale of automobile repair supplies, and the terminal device includes automobile parts, automobile consumables, and automobile repair supplies. Orders can be accepted for at least one of the automobile repair supplies, and the vehicle information preferably includes information indicating an order for the at least one article received by the terminal device.

According to this configuration, when automobile parts, automobile consumables, or automobile repair supplies are ordered in connection with the sale of automobile parts, the sale of automobile consumables, or the sale of automobile repair supplies, they are used. Information indicating the ordering of goods can be accumulated as vehicle information. Information indicating an order for an automobile part, an automobile consumable, or an automobile repair article can be used as information for inferring an automobile failure or the like, and thus can be used as information regarding an automobile failure or the like.

Further, it is preferable to further include an order processing step of executing order processing based on the information indicating the order received in the reception processing step.

According to this configuration, the store can cumulatively store the vehicle information of the target automobile in the storage unit by placing an order for the goods using the terminal device.

Further, in the storage processing step, it is preferable that the chassis number and the vehicle information are associated with the date information indicating the date and stored in the storage unit.

According to this configuration, since the date when the vehicle information was obtained can be known, a clue to know the state of the automobile can be obtained.

In addition, the service includes at least one of automobile maintenance, automobile repair, automobile inspection, automobile inspection registration system inspection, and automobile assessment, and the vehicle information includes information indicating the result of the service. Is preferable.

Information showing the results of automobile maintenance, automobile repair, automobile inspection, automobile inspection registration system inspection, and automobile assessment is suitable as vehicle information because it is an important clue for evaluating the condition of the automobile.

Further, it is preferable that the plurality of stores include at least one of a service station, an automobile accessory store, an automobile dealer, a maintenance shop, an automobile inspection registration office, and a used car dealer.

Service stations, car dealers, car dealers, maintenance shops, car inspection registration offices, and used car dealers are terminals because it is easy to obtain important vehicle information for evaluating the condition of the car. It is suitable as a store where the equipment is installed.

The vehicle information history management method and the vehicle information history management system having such a configuration can easily improve the accuracy of obtaining information regarding a vehicle failure or the like.

It is a block diagram which shows an example of the structure of the vehicle information history management system which uses the vehicle information history management method which concerns on one Embodiment of this invention. It is a flowchart which shows an example of the operation of the vehicle information history management system shown in FIG. It is a flowchart which shows an example of the operation of the browsing processing part shown in FIG. It is explanatory drawing of the tabular form which shows an example of the data stored in the storage part.

Hereinafter, embodiments according to the present invention will be described with reference to the drawings. It should be noted that the configurations with the same reference numerals in the respective figures indicate that they are the same configurations, and the description thereof will be omitted. FIG. 1 is a block diagram showing an example of a configuration of a vehicle information history management system using the vehicle information history management method according to the embodiment of the present invention.

The vehicle information history management system 1 shown in FIG. 1 includes a server device 2. The terminal devices T1 to T5 and the network 3 are not included in the configuration of the vehicle information history management system 1.

The terminal device T1 is arranged at the service station S1, the terminal device T2 is arranged at the automobile accessory store S2, the terminal device T3 is arranged at the automobile store S3, the terminal device T4 is arranged at the maintenance shop S4, and the terminal device T5 is arranged. Is located in the automobile inspection registration office S5, and the terminal device T6 is located in the used car dealer S6.

Hereinafter, the terminal devices T1 to T5 are collectively referred to as the terminal device T, and the service station S1, the automobile accessory store S2, the automobile dealer S3, the maintenance factory S4, the automobile inspection registration office S5, and the used car dealer S6 are referred to. Collectively referred to as store S. The number of terminal devices T may be plural, and is not limited to five. Further, the store is not limited to the service station S1, the automobile accessory store S2, the automobile store S3, the maintenance factory S4, the automobile inspection registration office S5, and the used car dealer S6, and may be a shopping center or various other stores. ..

It is preferable that a large number of stores S are distributed in as wide an area as possible, for example, distributed throughout Japan.

The network 3 may be various communication means such as the Internet, a public telephone line, a mobile communication network, a LAN (Local Area Network), a WiFi (registered trademark), and the like, and even if these communication means are combined. Often, it may be wired, wireless, or a combination of wired and wireless.

The terminal device T can communicate with the server device 2 via, for example, the network 3. As the terminal device T, for example, a tablet terminal, a personal computer, a smartphone, or the like can be used.

For example, the terminal device T can input the chassis number N of the vehicle C to be serviced and the information related to the vehicle C or the information related to the service as the vehicle information D by an operation input device such as a touch panel display or a keyboard. It is said that.

The terminal device T may be connectable to the scan tool shown in the figure. The scan tool is a reading device that can read a failure code (DTC), which is an example of failure information, from a failure diagnosis device (OBD) mounted on the automobile C. The terminal device T may acquire the failure code read by the scan tool from the scan tool as vehicle information D.

Further, the terminal device T may be provided with a camera, for example, and may read the chassis number N from a two-dimensional code such as a QR code (registered trademark) described in the vehicle verification of the vehicle C, and may read the chassis number N from the IC chip. You may.

The terminal device T may accept, for example, information indicating an order for automobile parts, automobile consumables, automobile repair supplies, etc. as vehicle information D. Examples of services include the sale of automobile parts, the sale of automobile consumables, the sale of automobile repair supplies, automobile maintenance, automobile repair, automobile inspection, automobile inspection registration system inspection, and automobile assessment. can.

The terminal device T transmits the chassis number N of the vehicle C acquired as described above, the vehicle information D related to the vehicle C, and the transmission source information A to the server device 2 via the network 3. The transmission source information A is identification information of the terminal device T of the transmission source, or information indicating a store in which the terminal device T is arranged. The source information A is stored in the terminal device T in advance. The terminal device T does not necessarily have to transmit the source information A.

The server device 2 includes a control unit 21 and a storage unit 22. The control unit 21 temporarily includes a non-volatile storage unit such as a CPU (Central Processing Unit) that executes a predetermined arithmetic process, an HDD (Hard Disk Drive) that stores a predetermined program, and an SSD (Solid State Drive). It is configured to include a RAM (Random Access Memory) for storing data, a communication circuit that can be connected to the network 3, an RTC (Real Time Clock), and peripheral circuits thereof.

The control unit 21 functions as a reception processing unit 211, a storage processing unit 212, a browsing processing unit 213, and an order processing unit 214, for example, by executing the above-mentioned program.

The storage unit 22 is a non-volatile storage device such as an HDD or SSD.

The reception processing unit 211 receives the chassis number N, the vehicle information D, and the transmission source information A from the terminal device T via the network 3.

The storage processing unit 212 stores the chassis number N, the vehicle information D, the transmission source information A, and the date information B indicating the reception date received by the reception processing unit 211 in the storage unit 22 in a cumulative manner. .. The date information B may be generated by the RTC of the control unit 21, and the terminal device T may transmit the date information B together with the chassis number N and the vehicle information D to the server device 2. The storage processing unit 212 does not have to store the transmission source information A in the storage unit 22.

When the browsing processing unit 213 receives the request for the vehicle information D corresponding to the chassis number N from any of the plurality of terminal devices T via the network 3, the browsing processing unit 213 sends the chassis number to any of the terminal devices T. The vehicle information D and the date information B cumulatively stored in association with N are transmitted via the network 3. The source information A may or may not be transmitted.

When the vehicle information D received by the reception processing unit 211 is the information indicating the above-mentioned order, the order processing unit 214 executes the order processing based on the information indicating the order.

Next, the operation of the vehicle information history management system 1 configured as described above will be described. FIG. 2 is a flowchart showing an example of the operation of the vehicle information history management system 1 shown in FIG. First, the operation when the vehicle information D is cumulatively stored in the storage unit 22 will be described.

First, the terminal device T acquires the chassis number N and the vehicle information D, and transmits them together with the source information A to the server device 2 via the network 3 (step ST1). Specifically, for example, in the service station S1, the terminal device T1 acquires the chassis number N of the automobile C, and the operator inputs the service contents such as oil change and tire change into the terminal device T1 as vehicle information D. Alternatively, by ordering oil, tires, etc. using the terminal device T1, the ordering information may be acquired as vehicle information D by the terminal device T1.

For example, at an automobile accessory store S2, the chassis number N of the automobile C is acquired by the terminal device T2, and the worker can use the automobile parts such as a battery, automobile consumables such as oil, or automobiles such as paint and putty. By ordering the repair supplies using the terminal device T2, the ordering information may be acquired as vehicle information D by the terminal device T2.

For example, in the automobile dealer S3 or the maintenance shop S4, the chassis number N of the automobile C is acquired by the terminal device T of each store S, and the worker uses the record of the repair service or the maintenance service as the vehicle information D as the terminal device. It may be input to T3 and T4.

For example, at an automobile dealer S3, a maintenance shop S4, or an automobile inspection registration office S5, the terminal devices T3, T4, and T5 of each store S are used to acquire the chassis number N of the automobile C, and the worker, for example, records the automobile inspection. May be input to the terminal devices T3, T4, T5 as vehicle information D.

For example, when the used car dealer S6 performs an assessment, purchase, or sale service of the automobile C, the terminal device T6 is used to acquire the chassis number N of the automobile C, and the worker gives the service content to the vehicle information D. May be input to the terminal device T6.

Further, at any of the service station S1, the automobile parts dealer S2, the automobile dealer S3, the maintenance factory S4, the automobile inspection registration office S5, and the used car dealer S6, when the service to the automobile C is provided, the automobile C Failure information such as a failure code read from the failure diagnosis device mounted on the vehicle may be acquired as vehicle information D by the terminal devices T1 to T6.

Next, the reception processing unit 211 receives the chassis number N, the vehicle information D, and the transmission source information A transmitted as described above from the terminal device T via the network 3 (step ST2: reception processing step). ).

Next, the storage processing unit 212 cumulatively stores the chassis number N, the vehicle information D, the transmission source information A, and the date information B received as described above in the storage unit 22 (step). ST3: Memory processing process).

FIG. 4 is a tabular explanatory diagram showing an example of data stored in the storage unit 22. According to steps ST2 and ST3, for example, as in the history information H shown in FIG. 4, the chassis number N, the vehicle information D, the date information B, and the transmission source information A can be stored in the storage unit 22 in association with each other. ..

In the history information H, the new car was sold on 2015.1.15, the oil was changed on 2016.3.10, and the battery was ordered on 2017.5.5 for the car C whose chassis number N is AAAA, so the battery was replaced at this time. It is estimated that the vehicle inspection information showing the result of the vehicle inspection conducted on 2018.1.15 is recorded, it was bought as a used car on 2018.6.20, and sold as a used car on 2018.8.30, that is, the owner changed, 2009.9. It is recorded that the repair was done in 1.

The vehicle inspection information corresponds to an example of information indicating the result of the service. The information indicating the result of the service is not limited to the vehicle inspection information, and may be, for example, a maintenance record, a repair record, or an inspection record.

In addition, the history information H includes the failure information of the automobile C acquired at each timing of 2015.1.15, 2016.3.10, 2017.5.5, 2018.1.15, 2018.6.20, 2018.8.30, 2019.9.1 mentioned above. Is recorded as vehicle information D.

As described above, according to steps ST2 and ST3, the vehicle information D acquired by various stores S distributed throughout Japan for one vehicle C having the chassis number N of AAAA is cumulatively stored in the storage unit 22. Can be memorized in.

For example, when the vehicle number (license plate) is used instead of the chassis number N, the registered area may change or the owner may change due to the move, or the vehicle number may be changed even if the vehicle body is the same. Therefore, if the vehicle information D is recorded in association with the vehicle number, it becomes impossible to acquire the vehicle information D before the vehicle number change when the vehicle number changes.

However, the chassis number N is a number that is obliged to be stamped on the vehicle by the Road Transport Vehicle Law, and the number does not change until the vehicle is scrapped. Therefore, by associating the vehicle information D with the chassis number N, it is possible to cumulatively store the history since the automobile C was manufactured in the storage unit 22, so that information regarding the failure of the automobile C or the like can be accumulated. It is easy to improve the acquisition accuracy of.

Further, as described above, the failure code stored in the failure diagnosis device is erased after necessary maintenance and repair. Therefore, for example, according to the example of the automobile C in which the chassis number N in the history information H is AAAA, the failure code stored in the failure diagnosis device is erased when the vehicle is repaired on September 9, 2019. Therefore, according to the technique described in Patent Document 1, only the failure information after the failure code is erased in 2019.9.1 can be known.

However, according to the vehicle information history management system 1, the failure information before being erased can be cumulatively stored in the storage unit 22, so that the accuracy of obtaining information regarding the failure of the automobile C can be improved. It's easy.

Next, the order processing unit 214 confirms whether or not the vehicle information D received by the reception processing unit 211 is the order information (step ST4). If it is not order information (NO in step ST4), the process ends. On the other hand, if it is order information (YES in step ST4), the order processing unit 214 executes order processing based on the order information of the vehicle information D (step ST5), and ends the processing.

The order processing is, for example, instructing the shipment of the ordered goods ordered by the ordering information, requesting the supplier or the agent handling the ordered goods to order and ship the ordered goods, and settling the fee. It is a process that performs accounting processing.

According to steps ST1 to ST5, since the store S can order the goods and record the vehicle information D regarding the target automobile C only by ordering the goods using the terminal device T, the store S can do so. Convenience is improved.

Next, the operation of the browsing processing unit 213 when the history information H is used will be described. FIG. 3 is a flowchart showing an example of the operation of the browsing processing unit 213 shown in FIG. For example, the case where the purchase assessment of the automobile C is performed at the used car dealer S6 will be described as an example.

First, the worker of the used car dealer S6 has the chassis number N of the target automobile C acquired by the terminal device T6, and operates the terminal device T6 to request the vehicle information D. Then, the terminal device T6 transmits the request for the vehicle information D corresponding to the chassis number N to the server device 2 via the network 3 (step ST11).

Next, the browsing processing unit 213 receives a request for vehicle information D corresponding to the chassis number N from the terminal device T6 (step ST12). Then, the browsing processing unit 213 reads the vehicle information D and the date information B associated with the received chassis number N from the storage unit 22 and transmits them to the requesting terminal device T6 (step ST13: browsing processing step). ).

For example, when the chassis number N is AAAA, according to the history information H shown in FIG. 4, all the vehicle information D and the date information B in the period from 2015.1.15 to 2019.9.1 are the requesting terminal device T6. Will be sent to.

Next, the requesting terminal device T6 receives the vehicle information D and the date information B transmitted from the browsing processing unit 213 and displays them on the display device (step ST14).

As a result, at the used car dealer S6, it is possible to confirm all of the past vehicle information D cumulatively stored in the storage unit 22 for the automobile C having the chassis number N of AAAA together with the date information B. As a result, a lot of information related to past failures, repairs, inspections, maintenance, etc. of the automobile C can be obtained, so that the assessment accuracy of the automobile C at the used car dealer S6 is improved.

Even in a store S other than the used car dealer S6, if a lot of information related to past failures, repairs, inspections, maintenance, etc. of the automobile C can be obtained, the state of the automobile C can be accurately grasped. It will be easier. As a result, it becomes easy for the store S to provide an appropriate service to the automobile C.

The vehicle information history management system 1 does not necessarily have to include the order processing unit 214, and may not necessarily execute steps ST4 and ST5. Further, the storage processing unit 212 does not necessarily have to store the date information B in the storage unit 22, and does not have to store the transmission source information A in the storage unit 22.

1 Vehicle information history management system 2 Server device 3 Network 21 Control unit 22 Storage unit 211 Reception processing unit 212 Storage processing unit 213 Browsing processing unit 214 Order processing unit A Source information B Date information C Vehicle D Vehicle information H History information N Chassis Number S Store S1 Service station (store)
S2 Automobile goods store (store)
S3 car dealer (store)
S4 maintenance factory (store)
S5 Automobile Inspection Registration Office (Store)
S6 Used car dealer (store)
T, T1 to T6 terminal equipment

Claims (8)

From terminal devices provided in each of a plurality of stores that provide automobile-related services, the chassis number of the automobile that is the target of the service and the vehicle information that is information about the automobile or information about the service can be obtained via a network. And the reception processing process to receive
A storage processing step of associating the received chassis number with the vehicle information and accumulating the storage in the storage unit.
When a request for vehicle information corresponding to the chassis number is received from any of the plurality of terminal devices via the network, the request is cumulatively associated with the chassis number to any of the terminal devices. A vehicle information history management method including a browsing processing step of transmitting the vehicle information stored in the vehicle via the network. The automobile is equipped with a failure diagnosis device.
The terminal device can acquire failure information stored in the failure diagnosis device of the automobile.
The vehicle information history management method according to claim 1, wherein the vehicle information includes the failure information. The services include at least one of the sale of automotive parts, the sale of automotive consumables, and the sale of automotive repair supplies.
The terminal device can accept orders for at least one of automobile parts, automobile consumables, and automobile repair supplies.
The vehicle information history management method according to claim 1 or 2, wherein the vehicle information includes information indicating an order for at least one article received by the terminal device. The vehicle information history management method according to claim 3, further comprising an order processing step of executing order processing based on the information indicating the order received in the reception processing step. The vehicle information history management method according to any one of claims 1 to 4, wherein the storage processing step further associates the chassis number and the vehicle information with date information indicating a date and stores the date information in the storage unit. The services include at least one of vehicle maintenance, vehicle repair, vehicle inspection, vehicle inspection registration system inspection, and vehicle assessment.
The vehicle information history management method according to any one of claims 1 to 5, wherein the vehicle information includes information indicating the result of the service. One of claims 1 to 6, wherein the plurality of stores include at least one of a service station, an automobile accessory store, an automobile store, a maintenance shop, an automobile inspection registration office, and a used car dealer. Vehicle information history management method described in. From the terminal devices provided in each of the plurality of stores that provide the automobile-related service, the chassis number of the automobile that is the target of the service is associated with the vehicle information that is the information about the automobile or the information about the service. A reception processing unit that receives information via the network,
Memory and
A storage processing unit that stores the received chassis number and the vehicle information in association with each other and cumulatively stores them in the storage unit.
When a request for vehicle information corresponding to the chassis number is received from any of the plurality of terminal devices via the network, the request is cumulatively associated with the chassis number to any of the terminal devices. A vehicle information history management system including a browsing processing unit that transmits the vehicle information stored in the vehicle via the network.

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