JP2022023559A - Work management device, work management method, and program - Google Patents

Abstract

To support work of a worker inexperienced in in-store work.SOLUTION: A work management device 100 includes: a work contents acquisition unit 102 which acquires work contents information which is read by a portable terminal carried by a worker and includes first identification information of a work object; a container ID acquisition unit 104 which acquires second identification information which is read by the portable terminal and identifies a container storing therein articles to be arranged on each store shelf, with respect to the store shelf; and a determination unit 106 which compares the first identification information and the second identification information with each other to determine whether a criterion is met or not.SELECTED DRAWING: Figure 7

Description

The present invention relates to a work management device, a work management method, and a program, and more particularly to a work management device, a work management method, and a program in a store.

Patent Document 1 describes an example of a method for supporting the arrival work of a product. In the arrival work support method of Patent Document 1, a worker wears a wearable terminal having a camera and a microphone. Then, the arrival work support device acquires the product code from the product image of the received product (including the bar code of the product code that specifies the type of the product), and the place image that represents the storage location of the product (the place code that specifies the location). The location code is obtained from (including the bar code), and the number of products to be stored in the storage location is obtained by voice recognition of the worker's speech (for example, "5"), and the location code, product code, and It is recorded in association with the number of arrivals. Furthermore, the computer acquires the product code and the total number of arrivals from the arrival slip image, compares the number of arrivals of the products stored in each place with the total number of arrivals obtained from the slip, and the received products are on the shelf without excess or deficiency. It is checked whether it was housed in.

Patent Document 2 describes a device that supports the work of picking an article from a warehouse or the like. Workers wear a head-mounted display with a camera and display. A bar code indicating an identifier that identifies the location (for example, a frontage number) is attached to a shelf in which items to be picked are stored. An identifier that identifies the frontage number of the shelf in which the item to be picked is stored and the number of items to be picked are stored in the picking work instruction information. The support device extracts the barcode from the image of the storage shelf of the article taken by the camera of the head-mounted display, reads the identifier, and picks the location of the identifier when the identifier stored in the work instruction information is detected. It is specified as the place where the article to be stored is stored, and the area is changed to red or the like and displayed on the display. The support device also automatically determines the completion of the picking work.

Japanese Unexamined Patent Publication No. 2016-190729 International Publication No. 2014/002686

In unmanned or labor-saving stores, the shelving work of goods may be carried out by a part-time job hired only for that work. Since part-time workers work in the absence of a clerk at the store, it is desirable that even inexperienced workers can work efficiently and accurately.

The present invention has been made in view of the above circumstances, and an object of the present invention is to support work by an inexperienced worker in store work.

In each aspect of the present invention, the following configurations are adopted in order to solve the above-mentioned problems.

The first aspect relates to work management equipment.
The work management device related to the first aspect is
The work content acquisition means for acquiring the work content information including the first identification information of the work target, which is the information read by the mobile terminal possessed by the worker.
A container information acquisition means for acquiring a second identification information for identifying a container in which an arrangement to be arranged on the display shelf is housed, which is information read by the mobile terminal.
It has a determination means for comparing the first identification information and the second identification information and determining whether or not the criteria are satisfied.

The second aspect relates to a work management method performed by at least one computer.
The work management method related to the second aspect is
The work management device
Using the worker's mobile terminal, acquire the work content including the first identification information of the work target,
Using the worker's mobile terminal, the second identification information for identifying the container in which the arrangement to be placed on the display shelf is housed is acquired for each display shelf.
It includes comparing the first identification information with the second identification information and determining whether or not the criteria are satisfied.

As another aspect of the present invention, it may be a program that causes at least one computer to execute the method of the second aspect, or it is a recording medium that can be read by a computer that records such a program. You may. This recording medium includes a non-temporary tangible medium.
This computer program contains computer program code that causes the computer to perform its work management method on a work management device when executed by the computer.

It should be noted that any combination of the above components and the conversion of the expression of the present invention between methods, devices, systems, recording media, computer programs and the like are also effective as aspects of the present invention.

Further, the various components of the present invention do not necessarily have to be individually independent, and a plurality of components are formed as one member, and one component is formed of a plurality of members. It may be that a certain component is a part of another component, a part of a certain component overlaps with a part of another component, and the like.

Further, although the method and the computer program of the present invention describe a plurality of procedures in order, the order of description does not limit the order in which the plurality of procedures are executed. Therefore, when implementing the method and computer program of the present invention, the order of the plurality of procedures can be changed within a range that does not hinder the contents.

Furthermore, the methods of the present invention and the plurality of procedures of a computer program are not limited to being executed at different timings. Therefore, another procedure may occur during the execution of a certain procedure, a part or all of the execution timing of the certain procedure and the execution timing of the other procedure may overlap, and the like.

According to each of the above aspects, it is possible to support work by a worker who has little experience in store work.

It is a figure for demonstrating the outline of the work management system including the work management apparatus which concerns on embodiment of this invention. It is a figure for demonstrating the flow of the shelving work in a store. It is a figure which shows an example of the work content screen displayed on the display of a mobile terminal. It is a figure for demonstrating the user registration procedure of a worker. It is a figure which shows the data structure example of the user registration information. It is a block diagram which illustrates the hardware composition of the computer which realizes the work management apparatus. It is a functional block diagram which logically shows the structure of a work management server. It is a flowchart which shows the operation example of the work management server. It is a figure which shows the example of the data structure of work assignment information and work content information. It is a figure for demonstrating the reading method of the identification information attached to the container using a mobile terminal. It is a figure which shows the example of the data structure of the determination result stored in the storage device. It is a functional block diagram which shows the logical configuration example of a work management server. It is a flowchart which shows an example of the operation of a work management server. It is a functional block diagram which shows the logical configuration example of a work management server. It is a figure which shows the data structure example of work completion information. It is a figure which shows the example of the 1st image which imaged the furniture before work, and the 2nd image which imaged the furniture after work. It is a flowchart which shows the operation example of the work management server. It is a functional block diagram which shows the logical configuration example of a work management server. It is a figure for demonstrating the method of acquiring the 3rd identification information attached to a display shelf. It is a flowchart which shows the operation example of the work management server.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. In all drawings, similar components are designated by the same reference numerals, and the description thereof will be omitted as appropriate. In each of the following figures, the configuration of parts not related to the essence of the present invention is omitted and is not shown.

In the embodiment, "acquisition" means that the own device retrieves data or information stored in another device or storage medium (active acquisition), and is output to the own device from the other device. Includes at least one of entering data or information (passive acquisition). Examples of active acquisition include making a request or inquiry to another device and receiving the reply, and accessing and reading another device or storage medium. Further, an example of passive acquisition may be receiving information to be delivered (or transmitted, push notification, etc.). Further, "acquisition" may be to select and acquire the received data or information, or to select and receive the delivered data or information.

(First Embodiment)
<System overview>
FIG. 1 is a diagram for explaining an outline of a work management system 1 including a work management device according to an embodiment of the present invention. In FIG. 1, the work management device is exemplified by the work management server 100. Hereinafter, the work management device is also referred to as a work management server 100. In the figure, the plurality of stores 40 (store A, store B, store C, etc.) are, for example, stores whose operating form is unmanned or labor-saving at least in a part of the time zone. The store 40 is, for example, a convenience store, a drug store, or a mass retailer of home appliances, clothing, car supplies, daily miscellaneous goods, and the like.

The main store 30 manages the products sold at the branch store (store 40). The product management server 34 manages the processing of ordering products from the store 40 to the supplier 32 and the processing of delivery from the supplier 32 to the mother store 30. The product management server 34 can, for example, process an order for a product from the sales data of a POS (Point Of Sales) cash register (not shown) at each store 40 in a cell-one-by-one manner.

An example of how to deliver products to each store 40 is as follows. First, the main store 30 inspects the parts of the branch stores (stores 40), and the products for each shelf of each store 40 are packed in the container 50 and delivered to each store 40. The container 50 is, for example, a foldable container or a cooler box, which is a so-called “folding container”. At the store 40, the worker U who performs the work of displaying the delivered products on the display shelf (hereinafter, also referred to as the shelving work) is a part-time worker such as a so-called part-time worker. The worker U browses a part-time job intermediary site (for example, managed by the part-time job management server 20) using the mobile terminal 200, applies for a part-time job, and is hired. Therefore, the worker U may not be accustomed to the work.

The display shelf on which the worker U performs the display work is a fixture for displaying articles and the like installed in the store 40, and has at least one shelf board or a bottom surface on which the articles are placed. The fixtures may also include refrigerated or frozen showcases, gondola and the like.

The work management server 100 requests the part-time job management server 20 to solicit part-time jobs for shelving work of products (examples of arrangements) in the store 40, and receives information on the part-time jobs adopted by the part-time job management server 20. do. Then, the work management server 100 transmits a work instruction (including a work place, a work date and time, a work content, etc.) to the mobile terminal 200 of the worker U. The worker U goes to the store 40 according to the work content received by the mobile terminal 200, and performs the shelving work of the products stored in the container 50 transported to the store 40.

The arrangement is not limited to the product, and may be an exhibit other than the one for sale. For example, it may be a sample product of a seasonal product that is replaced every season.

FIG. 2 is a diagram for explaining the flow of shelving work in a store. First, the mobile terminal 200 of the worker U receives a work instruction from the work management server 100. The method of receiving work instructions is exemplified below, but is not limited thereto.
(1) Receive the mail sent from the work management server 100 to the mail address registered in advance by the worker U.
(2) The work management server 100 sends a notification to the application of the mobile terminal 200 that there is a work instruction, and the application acquires the work instruction from the work management server 100.
(3) The work instruction is uploaded from the work management server 100 on a dedicated web page that can be viewed by logging in to the site registered by the worker U as a user. The worker U logs in to the dedicated web page with the browser of the mobile terminal 200 and browses the work instructions. In addition, the URL (Uniform Resource Locator) of the site in which the work instruction content is described may be described in the email of (1) above.

FIG. 3 is a diagram showing an example of a work content screen 300 displayed on the display of the mobile terminal 200.
The work content screen 300 includes a registrant information display unit 310, a work schedule display unit 320, a work content display unit 330, an in-store map display unit 340, and a camera activation button 350.

The registrant information display unit 310 includes user identification information that identifies the worker U, a name of the worker U, and a face image registered by the worker U. The work schedule display unit 320 includes information indicating a work date and time and a work place. As specific work contents, the work content display unit 330 indicates instructions for displaying products and identification information (corresponding to the first identification information) of the container 50 (also referred to as “folding container”) on which the display work should be performed. ) And an explanation of how to work.

The work content display unit 330 may further include a detail button 332 for shifting to a screen for detailed explanation of the work method. A guide map of the store, which is a work place, is displayed on the store map display unit 340. On the guide map, the arrangement 342 of the display shelves and the lamp icon 344 or the like may be superimposed and displayed on the place where the work is performed on the display shelves. The camera activation button 350 accepts an operation for activating the camera of the mobile terminal 200 and shifting the shooting screen of the QR code (registered trademark).

Returning to FIG. 2, the worker U goes to work at the store 40 according to the work instruction displayed on the work content screen 300 (step S1). A plurality of cameras 10 are installed in the store 40. In the example shown in FIG. 2, the camera 10a for photographing a person entering and exiting the backyard 42 from the store entrance door 46 of the store 40 and the entrance / exit door 48 between the backyard 42 and the store 44 of the store 40 enter / exit. A camera 10b for photographing a person and a camera 10c for photographing the display state of the display shelves in the store 44 are installed in at least the store 40.

The camera 10 captures a shooting range and generates an image. The camera 10 includes an image pickup device such as a lens and a CCD (Charge Coupled Device) image sensor. The camera 10 may include a mechanism for controlling the orientation of the camera body and the lens, zoom control, focusing, and the like by following the movement of a person entering the angle of view. The camera 10 is connected to the face recognition server 90 and the work management server 100 via the network.

The camera 10 may always shoot, or may shoot when a person is detected by a sensor (not shown) in the shooting range of the camera 10 to generate an image. It is preferable that the generated image is transmitted to the face recognition server 90 and the work management server 100 in real time at the time of shooting. However, the image to be transmitted does not have to be directly transmitted from the camera 10, and may be an image delayed by a predetermined time. The image captured by the camera 10 may be temporarily stored in another storage device, and may be read out from the storage device sequentially or at predetermined intervals by the face recognition server 90 or the work management server 100. Further, the image may be a moving image, a frame image at predetermined intervals, or a still image.

The worker U may take a picture of his face with the camera 10a in front of the store entrance door 46 for employees, and when authenticated by face recognition processing or the like, the store entrance door 46 may be unlocked and enter the backyard 42. Yes (step S3). Further, although not shown, the worker U further unlocks the locker when the face is authenticated by the camera (not shown) in the backyard 42, deposits the baggage, and starts the work.

In the present embodiment, the face authentication server 90 performs the authentication process using the face image of the person, but the authentication process may be performed by another authentication device using the biometric authentication information. The biometric information includes, for example, at least one feature quantity such as an iris, a vein, auricle, a fingerprint, a gait, and a profile (height, shoulder width, height, skeleton, etc.). The authentication device extracts the feature amount of the biometric authentication information from the image captured by the camera 10 and performs the authentication process.

When using the work management system 1, the worker U registers as a user in advance. The work management device 100 may further include a user registration unit (not shown) that accepts input of user information of the worker U and registers it as user registration information 160 (FIG. 5) in a storage device 150 described later. In the following example, the user registration unit is realized by the mobile terminal 200. However, the user registration unit of the work management device may be realized by a combination of the mobile terminal 200 and the work management server 100, or by the work management server 100.

As described above, the user registration unit performs a function of inputting and accepting information to be registered in the worker U and a collation process of the validity (identity verification) of the input information, and the validity is confirmed. In some cases, it has a function of registering as user registration information 160 in the storage device 150.

As a function of receiving information to be registered, the user registration unit displays a registration screen for causing the worker U to perform the user information registration procedure on the display unit of the mobile terminal 200. The user registration unit may display the registration screen on the application of the mobile terminal 200 of the worker U, or access the website from the browser on the mobile terminal 200 of the worker U to display the registration screen. May be good.

The user registration unit accepts the input of the user information by the worker U via the application or the website, and when the validity is confirmed by the collation process, the user registration unit is registered in the user registration information 160. The information registered in the user registration information 160 includes user information input by the worker U and information (authentication information) of the face image of the worker U captured by the worker U or the feature amount of the face image.

In the example of FIG. 5, the user registration information 160 is, for example, a user ID that identifies the worker U, a name of the worker U, and a face feature amount or a face image data file extracted from the face photograph as authentication information. Is remembered in association with.

The user information that accepts input from the worker U includes at least the name of the worker U. The user information may further include other information such as the worker U's mobile phone number, home telephone number, email address, address, and date of birth.

The procedure for registering user information will be described with reference to FIG. First, the user registration unit displays the registration screen on the mobile terminal 200 and accepts input of user information such as the name of the worker U. Next, as shown in FIG. 4A, the user registration unit carries a screen for the worker U to take a picture so that his / her face and the identification card V with a face photograph are included in the same image. Display on the terminal 200. Then, the user registration unit extracts the face image of the worker U and the face image of the face photograph in the image of the identification card V from the captured image taken by the worker U according to the shooting instruction on the screen. Then, the user registration unit collates the extracted face image of the worker U with the face photograph in the image of the identification card V.

In this example, the collation process by the user registration unit is executed on the mobile terminal 200 by implementing an application that realizes the face authentication function on the mobile terminal 200. In another example, this collation process is performed on any server device by mounting an application having a face authentication function on the work management server 100, the face authentication server 90, or another server (not shown). Can be executed. That is, the collation process can be performed by at least one of the mobile terminal 200, the work management server 100, the face recognition server 90, and the other server.

When the collation result meets the criteria, the user registration unit enables the user registration of the worker U, assuming that the identity verification of the worker U is completed normally. FIG. 4B shows an example of a screen when the identity verification is normally completed. If the collation result does not meet the criteria, the user registration of the worker U is invalidated. Then, the user registration unit transmits the face image of the worker U for which user registration is valid or the feature amount of the face image as authentication information to the work management server 100 together with the above-mentioned user information. However, the authentication information and the user information may be transmitted to the work management server 100 at different timings.

If the collation result does not meet the criteria and the user registration of the worker U becomes invalid, the user registration unit notifies the worker U to that effect and again informs the worker U of his / her face and a photograph of his / her face. The mobile terminal 200 may display a screen for taking a picture so that the attached identification card V is included in the same image.

"The collation result satisfies the standard" means, for example, that the degree of matching is equal to or higher than the threshold value as a result of collation between the face image of the worker U and the face photograph in the image of the identification card V. Further, it may include that the likelihood of the collation result is equal to or higher than the threshold value and that the resolution of the image is equal to or higher than the threshold value.

The work management server 100 stores the user information received from the mobile terminal 200 and the authentication information validated above in the storage device 150 as the user registration information 160.

In this example, the user registration unit performs a collation process on the mobile terminal 200, and when the collation result satisfies the criteria, sends the information of the worker U to the work management server 100 and registers the information in the storage device 150. .. As described above, in another example, the face image collation process may be performed by any of the face authentication server 90, the work management server 100, and the other server. In this case, the user registration unit transmits the captured image from the mobile terminal 200 to any of the face authentication server 90, the work management server 100, and the other server to execute the collation process. On any server that has received the captured image, a collation process is executed to collate the face image of the worker U with the face photograph in the image of the identification card V.

When the collation process is executed on a server other than the work management server 100, the collation result is transmitted to the work management server 100. Before registering the user registration information 160 in the storage device 150, the user registration unit determines whether or not the obtained collation result meets the standard, and if the collation result meets the standard, the identity verification of the worker U Enables user registration of worker U, assuming that is completed normally.

Then, the work management server 100 stores the information of the worker U for which the user registration is valid in the storage device 150 as the user registration information 160 shown in FIG.

Returning to FIG. 2, in the backyard 42, a plurality of containers 50 in which goods are stored, which are transported from the main store 30, are stored. The worker U browses the work instruction received by the mobile terminal 200. On the work content screen 300 of FIG. 3, a shelf number is shown as the first identification information for identifying the display shelf 62 that is the target of the shelving work as the work content. In the example of the figure, the display shelves 62 whose shelf numbers are “7-1” and “8-3” are the work targets. The shelf numbers are the furniture on which the goods are displayed (indicating that "7" in "7-1" is the 7th furniture) and the shelves in the furniture ("1" in "7-1" is one level). The format is not particularly limited as long as it is identification information that can identify "it indicates that it is an eye shelf board"). However, considering that the shelf number attached to the container 50 and the display shelf 62 is visually confirmed by the worker U, the shelf number is a number or character of several digits (for example, about 3 to 5 digits). And a combination of symbols is preferred.

Returning to FIG. 2, each container 50 is attached with a shelf number (label 52 of the second identification information) of the display shelf 62 on which the products contained in the container 50 should be displayed. The worker U puts the container 50 having the shelf number (“7-1” and “8-3” in the example shown in FIG. 2) shown on the work content screen 300 (FIG. 4) on the trolley 82. , Heading from the backyard 42 to the inside of the store 44. At this time, the face of the worker U is photographed by the camera 10b in front of the entrance / exit door 48 in the store, and when the face authentication server 90 authenticates, the entrance / exit door 48 in the store is unlocked, and the worker U enters the store 44. Can be done (step S5).

Then, upon entering the store 44, the worker U goes to the display shelf 62 of the shelf number attached to the container 50 and displays the product 80 on the display shelf 62 (step S7). Then, when the display work is completed, the empty container 50 is placed on the trolley 82 and heads toward the store entrance door 48. The worker U can take a picture of his / her face in front of the entrance / exit door 48 in the store by a camera 10 (not shown), and when the face is authenticated by the face recognition server 90, the entrance / exit door 48 in the store is unlocked and can return to the backyard 42. .. Then, in the backyard 42, the locker is unlocked by face recognition as in the case of commuting. Then, the worker U takes out the baggage from the locker and leaves the store through the store entrance door 46. As a result, the part-time job of the worker U's shelving work is completed.

<Hardware configuration example>
FIG. 6 is a block diagram illustrating a hardware configuration of a computer 1000 that realizes the work management device of FIG. 7, which will be described later. The work management device may be realized by the combination of the work management server 100 and the mobile terminal 200 of FIG. That is, the work management device may be realized by a combination of the computer 1000 that realizes the work management server 100 and the computer 1000 that realizes the mobile terminal 200.

The computer 1000 includes a bus 1010, a processor 1020, a memory 1030, a storage device 1040, an input / output interface 1050, and a network interface 1060.

The bus 1010 is a data transmission path for the processor 1020, the memory 1030, the storage device 1040, the input / output interface 1050, and the network interface 1060 to transmit and receive data to and from each other. However, the method of connecting the processors 1020 and the like to each other is not limited to the bus connection.

The processor 1020 is a processor realized by a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), or the like.

The memory 1030 is a main storage device realized by a RAM (Random Access Memory) or the like.

The storage device 1040 is an auxiliary storage device realized by an HDD (Hard Disk Drive), an SSD (Solid State Drive), a memory card, a ROM (Read Only Memory), or the like. The storage device 1040 has each function of the work management device (for example, a work content acquisition unit 102, a container ID acquisition unit 104, a determination unit 106, a notification unit 110, a display shelf information acquisition unit 120, and a registration unit 130 of the work management server 100 described later). , Image acquisition unit 132, etc.) is stored. When the processor 1020 reads each of these program modules into the memory 1030 and executes them, each function corresponding to the program module is realized. Further, the storage device 1040 may also store each data of the storage device 150 of the work management server 100.

The program module may be recorded on a recording medium. The recording medium for recording the program module includes a medium that can be used by the non-temporary tangible computer 1000, and the program code readable by the computer 1000 (processor 1020) may be embedded in the medium.

The input / output interface 1050 is an interface for connecting the computer 1000 and various input / output devices. The input / output interface 1050 also functions as a communication interface for performing short-range wireless communication such as Bluetooth (registered trademark) and NFC (Near Field Communication).

The network interface 1060 is an interface for connecting the computer 1000 to the communication network. This communication network is, for example, a LAN (Local Area Network) or a WAN (Wide Area Network). The method of connecting the network interface 1060 to the communication network may be a wireless connection or a wired connection.

Then, the computer 1000 uses the necessary equipment (for example, the lighting device 70, the display (display unit 202) of the portable terminal 200), the camera, the speaker, the microphone, and the work management (not shown) via the input / output interface 1050 or the network interface 1060. It connects to the keyboard, mouse, speaker, microphone, printer, etc. of the server 100.

Since the work management device is realized by the combination of the work management server 100 and the mobile terminal 200, it is realized by a plurality of computers 1000 constituting each of them. The work management server 100 is, for example, a server computer. The mobile terminal 200 is a terminal owned by the worker U, and is, for example, a smartphone, a tablet terminal, a mobile phone, a PDA (Personal Digital Assistant), or the like.

By installing and starting an application program for realizing the function of the work management device on the mobile terminal 200, a part of the function of the work management device is realized. In another example, the mobile terminal 200 may be able to use the function of the work management device by accessing a predetermined web page on the Internet using a browser. The worker U performs procedures such as user registration in advance, and logs in to the web page using the authentication information to use the function of the work management device.

The work content screen 300 of FIG. 3 is displayed on the display unit 202 of the mobile terminal 200. The display unit 202 is, for example, a liquid crystal display, an organic EL (Electro-Luminescence) display, or the like. The display unit 202 of the mobile terminal 200 is a touch panel, and also has a function of a reception means for receiving screen operations.

Each component of the work management device of FIG. 7, which will be described later, is realized by any combination of hardware and software of the computer 1000 of FIG. And, it is understood by those skilled in the art that there are various variations in the method of realizing the device and the device. The functional block diagram showing the work management apparatus of each embodiment described below shows a block of logical functional units, not a configuration of hardware units.

<Function configuration example>
FIG. 7 is a functional block diagram that logically shows the configuration of the work management server 100 of the present embodiment.
The work management server 100 has a work content acquisition unit 102, a container ID acquisition unit 104, and a determination unit 106. The work management server 100 may further include a storage device 150. However, the storage device 150 may be a device included inside the work management server 100, a device separate from the work management server 100, or a combination thereof.

The work content acquisition unit 102 acquires work content information. The work content information is information read by the mobile terminal 200 possessed by the worker U, and includes the first identification information of the work target. The first identification information corresponds to the above-mentioned shelf number.

The container ID acquisition unit 104 is information read by the mobile terminal 200, and is arranged to be arranged on the display shelf 62 for each display shelf (the shelf board 62 of the fixture 60, hereinafter also referred to as the display shelf 62). The second identification information for identifying the container 50 in which the thing (commodity) is housed is acquired. The second identification information identifies the container 50 and indicates the shelf number of the display shelf 62 on which the products contained in the container 50 should be displayed. On the outside of the container 50, a two-dimensional code (bar code, QR code 54, etc.) recording the second identification information and a label 52 of the second identification information indicating the shelf number are attached. For example, by reading the QR code 54 attached to the container 50 using the camera of the mobile terminal 200 of the worker U, the container ID acquisition unit 104 acquires the second identification information.

In other words, in the store 40, each display shelf 62 of the fixture 60 is assigned a shelf number that can specify the position. Then, in the container 50, the second identification information indicating the shelf number of the display shelf 62 to display the arrangement 80 housed in the container 50 is in a format that the worker U can visually recognize (here, a label). 52) and a format that can be acquired as data (here, QR code 54). In addition, the work content information includes first identification information indicating the shelf number of the display shelf 62 on which the shelving work should be performed.

The determination unit 106 compares the first identification information with the second identification information, and determines whether or not the criteria are satisfied. As described above, in the main store 30, each display shelf 62 on which the product should be displayed is packed in a container 50, and the product is delivered to the store 40. At the main store 30, when the product is packed, the container 50 is provided with the second identification information (QR code 54) indicating the display shelf 62. Further, on the container 50, the shelf number of the display shelf 62 is also indicated by a character string (for example, “7-1”) so that the worker U can visually identify the display shelf 62 on which the product should be displayed. It is preferable to give a label.

The determination criterion in the determination unit 106 includes, for example, whether or not the shelf number of the work target specified by the first identification information and the shelf number of the work target specified by the second identification information match. The determination result may be stored in the storage device 150 in association with the identification information of the worker U and the date and time information, for example.

<Operation example>
FIG. 8 is a flowchart showing an operation example of the work management server 100. First, in the work management server 100, the work content acquisition unit 102 acquires work content information including the first identification information of the work target (step S101). This work content information is information created at the main store 30, each store 40, or a headquarters (head office, main store, etc.) not shown, and is a terminal (for example, a personal computer, etc.) not shown at the main store 30 or each store 40. It is transmitted from a tablet terminal, a smartphone, etc.) to the work management server 100 and can be acquired by the work content acquisition unit 102.

For example, as shown in FIG. 9A, work assignment in which the identification information (referred to as work ID) of the work instruction assigned to each worker U is associated with the identification information (referred to as user ID) of the worker U. Information 172 is stored in the storage device 150. Further, as shown in FIG. 9B, the work content information 170 indicating the specific work content for each work instruction is stored in the storage device 150. The work content information 170 includes a work date and time, a work place (store ID), and work content (at least one first identification information) for each work ID.

When the work is assigned to the worker U, the work management server 100 transmits the work content information 170 corresponding to the work ID of the assigned work to the mobile terminal 200 of the worker U. Alternatively, when the worker U inquires the work management server 100 about the work contents using the mobile terminal 200, the work management server 100 transfers the work contents assigned to the user ID of the worker U to the mobile terminal of the worker U. You may reply to 200 by e-mail or display the work contents on the screen.

As an example, the work content information 170 acquired by the work content acquisition unit 102 works on the display unit 202 of the mobile terminal 200 by a display processing unit (as an application function or by browsing a website using a browser) (not shown). It is displayed as the content screen 300 (FIG. 3).

Returning to FIG. 8, the container ID acquisition unit 104 acquires the second identification information read from the container 50 by the mobile terminal 200 of the worker U from the mobile terminal 200 (step S103).

In step S103, the worker U puts the container 50 on which the shelf number included in the work content is indicated on the trolley 82. Then, the mobile terminal 200 is used to read the QR code 54 attached to the container 50. FIG. 10 shows a state in which the QR code 54 of the container 50 is photographed by the mobile terminal 200. For example, by accepting the pressing of the camera activation button 350 on the work content screen 300 of FIG. 3, the screen can be shifted to the reading screen 360 (FIG. 10) of the QR code 54.

However, the QR code 54 may be read by using a general-purpose QR code reading application of a smartphone. When the QR code 54 is read, an application that realizes a work management device may be automatically started, or a browser may be started to open a predetermined web page. The container ID acquisition unit 104 acquires the second identification information recorded in the QR code 54 of each container 50.

Then, the determination unit 106 compares the first identification information acquired in step S101 with the second identification information acquired in step S103. Here, the first identification information included in the work content information includes the shelf numbers (for example, "7-1" and "8-3") of the shelf board 62 to be worked.

The determination result by the determination unit 106 may be stored in the storage device 150 in association with the work ID (FIG. 11). For example, when the shelf number indicated by the first identification information and the shelf number indicated by the second identification information match, the information indicating “match” is stored as the determination result. When the shelf numbers of the first identification information and the second identification information do not match, the information indicating that the determination result is "mismatch" is stored. It is preferable that the determination result can be viewed by the administrator of the work management server 100.

According to the present embodiment, the work content acquisition unit 102 acquires the first identification information indicating the shelf number of the display shelf 62 instructed as the work content, and the container ID acquisition unit 104 acquires the product to be displayed. Second identification information indicating the shelf number of the display shelf 62 on which the product 80 in the container 50 is to be displayed, which is attached to the container 50 in which the 80 is packed, is acquired. Then, the determination unit 106 compares the shelf number indicated by the first identification information with the shelf number indicated by the second identification information, and determines whether or not the criteria are satisfied.

Thereby, it can be determined whether the work content instructed to the worker U and the work target (container 50) on which the worker U is going to work match. Therefore, the worker U can replace the container 50 with the correct one when they do not match. In addition, by recording the determination result, the administrator can also verify whether or not the work has been performed correctly based on the determination result.

(Second Embodiment)
<Function configuration example>
FIG. 12 is a functional block diagram showing a logical configuration example of the work management server 100. The work management server 100 of the present embodiment is the same as that of the above embodiment except that it has a configuration for notifying the worker U of the place where the arrangement should be arranged. The work management server 100 of the present embodiment further includes a notification unit 110 in addition to the configuration of FIG. 7. However, the configurations of the present embodiment may be combined within a range that does not cause a contradiction with at least one of the configurations of the other embodiments.

When the determination unit 106 determines that the criterion is satisfied, the notification unit 110 notifies the display shelf 62 on which the arrangement is to be arranged. For example, a lighting device 70 is provided for each shelf board 62 of the fixture 60. The notification unit 110 lights the lighting device 70 provided on the display shelf 62 on which the arrangement is to be arranged.

The lighting device 70 is not particularly limited, and may be, for example, an LED (Light Emitting Diode), a light bulb, a fluorescent lamp, a liquid crystal display, an organic EL (Electro Luminescence) display, or the like. The lighting device 70 may be of a form that allows the worker U to recognize the place where the arrangement should be arranged by lighting or blinking, or displaying an image, characters, or the like.

<Operation example>
FIG. 13 is a flowchart showing an example of the operation of the work management server 100. The flowchart of FIG. 13 includes steps S101 to S105 of the flowchart of FIG. 8, and further includes a process of notifying the work place of steps S107 to S109.

After the determination process by the determination unit 106 in step S105, if the determination result satisfies the criteria (YES in step S107), the notification unit 110 turns on the lighting device 70 of the display shelf 62 on which the arrangement is to be arranged. To notify the worker U of the location of the display shelf 62 (step S109). The notification unit 110 identifies and identifies the lighting device 70 associated with the corresponding display shelf 62 based on the second identification information indicating the position of the display shelf 62 indicated by the work content included in the work instruction. Control is performed to turn on the lighting device 70. As a result, the worker U goes to the place where the lighting device 70 is lit in the store 44, and performs the work of arranging the arrangement 80 on the display shelf 62.

On the other hand, if the determination result does not meet the criteria (NO in step S107) after the determination process by the determination unit 106 in step S105, the process returns to step S103, and the worker U again reads the QR code 54 of the container 50. Let me do it. At this time, a message prompting the worker U to confirm the work instruction content and confirm that the number attached to the container 50 is correct is displayed on the display unit 202, or the speaker of the mobile terminal 200 (not shown). ) May be output as audio.

According to the present embodiment, the same effect as that of the above embodiment is obtained, and further, the first identification information included in the work instruction by the determination unit 106 and the second identification information read from the container 50 match. In this case, the notification unit 110 lights the display shelf 62 to be worked, that is, the lighting device 70 provided on the display shelf 62 indicated by the first identification information and the second identification information. As a result, the worker U can easily find the display shelf 62 on which the arrangement 80 should be arranged in the store 44.

Even the worker U who works in the store 40 for the first time can immediately recognize the display shelf 62 to be worked in the store 44 and can proceed with the work without hesitation, so that the work efficiency is improved.

Further, since the in-store map display unit 340 (FIG. 3) of the work content screen 300 is also displayed, the worker U can go to the work place without hesitation while referring to the guide map.

(Third Embodiment)
<Function configuration example>
FIG. 14 is a functional block diagram showing a logical configuration example of the work management server 100. The work management server 100 of this embodiment is the same as that of the first embodiment except that it has a configuration for registering work completion. The work management server 100 of the present embodiment further includes a registration unit 130 in addition to the configuration of FIG. 7. However, the configurations of the present embodiment may be combined within a range that does not cause a contradiction with at least one of the configurations of the other embodiments.

The container ID acquisition unit 104 further acquires the second identification information from the container 50 for which the work is completed.
The registration unit 130 registers the completion of the work based on the biological information of the worker U and the second identification information acquired from the container 50 after the work. Specifically, when the worker U finishes displaying the arrangement 80 in the container 50 on the display shelf 62, the worker U indicates the QR code 54 indicating the second identification information attached to the inside of the container 50, particularly the bottom. Is read using the camera of the mobile terminal 200. The container ID acquisition unit 104 acquires the second identification information read by the mobile terminal 200. The registration unit 130 acquires the second identification information from the container ID acquisition unit 104. The second identification information acquired before the work is acquired from the QR code 54 attached to the outside of the container 50, and the second identification information acquired after the work is attached to the inside of the container 50, particularly to the bottom surface. It is preferable to obtain it from the QR code 54.

The two QR codes 54 may be distinguished from each other by adding information indicating whether the two QR codes 54 are before or after the work, in addition to the shelf number of the display shelf 62. For example, the QR code 54 attached to the outside of the container 50 has "7-1" recorded as the second identification information, and the QR code 54 attached to the inside of the container 50 has the second identification information. "7-1A" may be recorded as. In this example, the information "A" indicating that the work has been completed is added. When the second identification information is "7-1A", the registration unit 130 can identify that it is the second identification information inside the container 50, and when the second identification information is "7-1", the second identification information outside the container 50. It can be identified as information.

Further, the registration unit 130 acquires a face image (an example of biological information) of the worker U captured by the camera 10 that captures a person passing through the entrance door 48 in the store between the store 44 and the backyard 42. .. This face image is transmitted to the face authentication server 90 in association with the user ID of the worker U. The face recognition server 90 collates the received face image with the authentication information of the worker U registered in the user registration information 160 from the user ID of the worker U. When the collation result satisfies the standard, the face recognition server 90 authenticates the worker U as the person himself / herself, and transmits information indicating that the worker U has been authenticated to the registration unit 130. The registration unit 130 receives the collation result of the worker U from the face authentication server 90.

However, the biometric information (authentication result) acquired by the registration unit 130 is not limited to that acquired after the work, and is, for example, when the worker U goes to work at the store 40 or when the locker is unlocked. At least one of the results of face recognition processing by the face recognition server 90 at various timings, such as when the door 48 inside the store is unlocked when entering the store 44 from the yard 42, or when the worker U is performing display work. It may be there. The registration unit 130 may acquire the authentication results of the plurality of timings described above.

When it is confirmed that the worker U is the person himself / herself as a result of the collation, the registration unit 130 associates the authentication result with the second identification information acquired at the time of completing the work, and stores the worker U as the work completion information 180 in FIG. Store in 150. The work completion information 180 includes the user ID of the worker U, the work ID of the work assigned to the worker U, the work start time, the completion time, the second identification information of the work completion, and the authentication result. Is associated and remembered.

The work start date and time are, for example, (1) the time when the worker U is confirmed to be the person himself / herself by the face recognition result based on the face image captured by the camera 10a of the store entrance / exit door 46 of the store 40, and (2) the worker. At the time when U was confirmed to be the person himself / herself by the face recognition result based on the face image taken by the camera 10b of the entrance / exit door 48 in the store 40, (3) the worker U gave the first QR code 54 from the container 50. It is at least one of the times when the second identification information is acquired after reading.

The work completion date and time is, for example, (1) the time when the face authentication server 90 confirms that the person is the person as a result of the face authentication process after the work is completed, or the time when the work management server 100 receives the authentication result, (2). In the work completion information 180, the time when the authentication result confirmed by the face authentication process after the work is completed from the face authentication server 90 is received from the face authentication server 90 or the authentication result is recorded in the work completion information 180. The time, (3) the time when all the work completion second identification information is recorded in the work completion information 180, is at least one of them.

The registration unit 130 further compares the work content information included in the work content information 170 corresponding to the work ID with the work completion information included in the work completion information 180, and if the criteria are satisfied, the work is completed. If you register and do not meet the criteria, you may register as incomplete work.

Here, "satisfying the criteria" means that, for example, the first identification information included in the work content information 170 and the second identification information of the work completion information 180 match. Further, "does not meet the criteria" means that (1) among the first identification information included in the work content information 170, there is a first identification information that does not match the second identification information of the work completion information 180. , (2) Among the second identification information of the work completion information 180, at least one of the case where there is a second identification information that does not match the first identification information of the work content information 170 is included.

If the standard is not met, the worker U may be notified of the content that does not meet the standard. For example, in both cases (1) and (2), the worker U is notified. As the notification content, the identification information that does not match may be notified. In the case of (1), it may be notified that there is a container 50 for which the work has not been completed, together with the identification information of the container 50. In the case of (2), it may be notified together with the possibility that the container 50 is being operated incorrectly, the second identification information of the wrong container 50, and at least one of the shelf numbers of the display shelf 62.

Returning to FIG. 14, the work management server 100 may further have an image acquisition unit 132. The image acquisition unit 132 acquires an image of the display shelf. The registration unit 130 further includes a first image which is an image of the display shelf 62 before the determination by the determination unit 106 is completed, and an image of the display shelf 62 after a predetermined time has elapsed after the determination by the determination unit 106 is completed. Comparing with a certain second image, if the second image shows a larger number of products 80 than the first image, the work completion may be registered. The first image and the second image are captured and generated by the camera 10c that captures the area of the fixture 60 where the goods are displayed. The image acquisition unit 132 acquires the first image and the second image from the camera 10c.

FIG. 16A shows the fixture 60 shown in the first image. FIG. 16B shows the fixture 60 shown in the second image. In the fixture 60 of the first image of FIG. 16A, the arrangement 80 to be displayed has not yet been arranged on the display shelves 62 (for example, 7-1 and 8-3) to be displayed. On the other hand, in the fixture 60 of the second image of FIG. 16B, the arrangement 80 is arranged on the display shelf 62 (for example, 7-1 and 8-3) to be worked. The second image shows more products 80 than the first image.

The method for specifying the number of products 80 displayed on the display shelf 62 is not particularly limited. For example, each product 80 is specified by an image authentication process by an image recognition device (not shown), and the number of the specified products 80 is counted. Further, the quantity may be other than the quantity of the product 80, and the area or area ratio of the area of the product 80 (for example, the face area of the package of the product 80) and the area other than the product 80 in the storage area of the fixture 60 shown in each image may be obtained. It may be calculated. When the area of the area of the product 80 is larger than the area of the area other than the product 80, the registration unit 130 may register the work completion.

<Operation example>
FIG. 17 is a flowchart showing an operation example of the work management server 100.
This flow may be started by selecting the work completion registration menu on the operation screen of the mobile terminal 200 after the worker U finishes the display work.

This flow starts when the worker U selects the work completion registration menu on the operation screen of the mobile terminal 200. First, the container ID acquisition unit 104 acquires the second identification information by reading the QR code 54 attached to the inside (bottom) of the container 50 for which the work has been completed by the worker U using the mobile terminal 200. (Step S201). However, the method of reading the QR code 54 in the container 50 may be a method other than using the mobile terminal 200 of the worker U. The container ID acquisition unit 104 may acquire the second identification information read by imaging the QR code 54 in the container 50 using, for example, a camera 10c installed in the fixture 60 in the store 44.

Then, the registration unit 130 compares the first identification information of the work content assigned to the worker U included in the work content information 170 with the second identification information acquired in step S201. Then, it is determined whether or not the first identification information and the second identification information satisfy the criteria (step S203). For example, it is determined whether or not the shelf number indicated by the first identification information and the shelf number indicated by the second identification information match. Then, the registration unit 130 acquires the authentication result of the face recognition server 90 based on the biometric information of the worker U, and whether or not the authentication result indicates that the worker U is the person to whom the work is assigned. Is determined (step S205). When both the determination result in step S203 and the determination result in step S205 satisfy the criteria (YES in step S207), the registration unit 130 registers in the work completion information 180 that the work of the worker is completed (YES in step S207). Step S209).

As described above, the criteria in step S207 are the shelf number indicated by the first identification information included in the work content information 170 assigned to the worker U and the shelf number indicated by the second identification information acquired in step S201. Are the same, and the authentication result based on the biometric information in step S205 indicates that the worker U is the person himself / herself.

According to the present embodiment, the registration unit 130 can automatically detect and register the completion of the work of the worker U. Even in the store 40 where the clerk is absent, the work completion of the worker U can be managed. Further, since the registration unit 130 acquires the second identification information from the QR code 54 inside the container 50 and compares it with the first identification information, it is possible to register the completion of the work when the work is performed correctly, and to make a work error. Can be detected and corrected. Further, since the registration unit 130 can acquire the face image of the worker U and register the completion of the work when the identity is confirmed by the face authentication process, it is possible to prevent fraudulent acts such as spoofing of the worker U.

Further, in the present embodiment, the work completion can be registered by the image acquisition unit 132 by comparing the images of the fixture 60 before and after the work.

(Fourth Embodiment)
FIG. 18 is a functional block diagram showing a logical configuration example of the work management server 100. The work management server 100 of the present embodiment is the same as the above embodiment except that it has a configuration for determining whether or not the arrangement 80 can be correctly displayed on the display shelf 62 for displaying the arrangement 80. The work management server 100 of the present embodiment includes a display shelf information acquisition unit 120 in addition to the configuration of the work management server 100 of the second embodiment of FIG. However, the configuration of this embodiment may be combined to the extent that it does not cause a contradiction with at least one of the configurations of other embodiments other than the second embodiment.

As shown in FIG. 19, each display shelf 62 is attached with a QR code 54 (an example of a two-dimensional code) indicating a third identification information that identifies the display shelf 62. The worker U has the same shelf number (7-1) as the label 52 of the second identification information indicating the shelf number (7-1) of the work target attached to the carried container 50. When the display shelf 62 with the label 52 is found, the camera of the mobile terminal 200 is activated and the QR code 54 attached to the display shelf 62 is imaged.
The display shelf information acquisition unit 120 acquires the third identification information (shelf number (7-1)) from the QR code 54 imaged by the mobile terminal 200 of the worker U.

The third identification information acquired by the display shelf information acquisition unit 120 may be recorded as a work record of the worker U.

Further, the container 50 is provided with a label 52 of the second identification information indicating the shelf number of the work target and a QR code 54 indicating the second identification information. The worker U activates the camera of the mobile terminal 200 and images the QR code 54 attached to the container 50. Then, the container ID acquisition unit 104 acquires the second identification information (shelf number (7-1)) from the QR code 54 imaged by the mobile terminal 200 of the worker U.
Further, the determination unit 106 further has the second identification information acquired from the container 50 by the container ID acquisition unit 104 and the shelf number indicated by the QR code 54 given to the display shelf 62 displaying the product 80 packed in the container 50. Is compared with the third identification information indicating, and it is determined whether or not the criteria are satisfied.

That is, the determination unit 106 determines whether or not the display shelf 62 on which the worker U is trying to display the product is correct.

<Operation example>
FIG. 20 is a flowchart showing an operation example of the work management server 100. First, when the worker U reads the QR code 54 attached to the outside of the container 50 in which the product 80 to be displayed on the display shelf 62 is packed by using the mobile terminal 200, the container ID acquisition unit 104 displays the container ID acquisition unit 104. From the read QR code 54, the second identification information attached to the outside of the container 50 (corresponding to the shelf number on which the product 80 in the container 50 should be displayed) is acquired (step S301).

next. When the worker U reads the QR code 54 attached to the display shelf 62 to display the product 80 in the container 50 using the mobile terminal 200, the display shelf information acquisition unit 120 reads the read QR code. From 54, the third identification information (corresponding to the shelf number) attached to the display shelf 62 is acquired (step S303).

Then, the determination unit 106 compares the second identification information acquired in step S301 with the third identification information acquired in step S303. Then, it is determined whether or not the second identification information and the third identification information satisfy the criteria (step S305). For example, it is determined whether or not the shelf number indicated by the second identification information and the shelf number indicated by the third identification information match.

When the determination result in step S305 does not satisfy the criteria (NO in step S305), the notification unit 110 notifies the worker U that the container 50 and the display shelf 62 do not match (step S309). Then, the process returns to step S301.

Various notification methods in step S309 are conceivable and are exemplified below, but are not limited thereto. Moreover, the following may be combined.
(1) Output (display or voice output) a message notifying the mobile terminal 200 that the container 50 and the display shelf 62 do not match.
(2) The lighting device 70 of the display shelf 62 corresponding to the second identification information acquired from the container 50 is blinked and lit. Alternatively, when the lighting device 70 is a liquid crystal display, a message indicating that the display shelf 62 to be displayed is here is displayed on the display.

As a result, even if the worker U mistakes the container 50 containing the product 80 to be displayed or mistakes the display shelf 62 to display the product 80, the QR of the container 50 and the display shelf 62 is used. By simply reading the code 54 with the mobile terminal 200, it is possible to immediately confirm whether or not both are correct. Also, if you make a mistake, you can know the mistake and correct it immediately.

On the other hand, when the determination result in step S305 satisfies the criteria (YES in step S307), the notification unit 110 outputs a message notifying the worker U that the container 50 and the display shelf 62 match. It may be good (step S311). However, step S311 may be bypassed and the process may be terminated.

According to the present embodiment, the display shelf 62 is attached with the QR code 54 of the third identification information indicating the shelf number, and the display shelf information acquisition unit 120 acquires the third identification information indicated by the shelf number and determines the determination unit. Since it is compared with the second identification information acquired from the container 50 by 106, it can be determined whether or not the container 50 containing the product to be displayed and the display shelf 62 displaying the product match. This can prevent work mistakes. Further, when the shelf numbers indicated by the identification information of the container 50 and the display shelf 62 do not match, the display shelf 62 can be notified by the notification unit 110 for displaying the products contained in the container 50, so that the worker U can correctly display the products. You can know the location of the shelf 62.

Although the embodiments of the present invention have been described above with reference to the drawings, these are examples of the present invention, and various configurations other than the above can be adopted.
For example, the work completion information 180 registered in the storage device 150 by the registration unit 130 of the third embodiment may be provided to the part-time job management server 20. The part-time job management server 20 can calculate the working hours of the worker U from the working time recorded in the work completion information 180, and can use the working hours for wage calculation. Alternatively, the quantity of the container 50 may be counted as the work amount based on the second identification information indicating the container 50 for which the work has been completed recorded in the work completion information 180, and the work amount may be used for wage calculation. good. However, the work management server 100 or another server may perform the calculation processing such as the wage of the worker U. Then, the calculated wage information may be transmitted from the work management server 100 to the part-time job management server 20.

Further, in the above embodiment, a configuration in which a two-dimensional code such as the QR code 54 is read by using the mobile terminal 200 of the worker U has been described. However, the worker U, the container 50, the display shelf 62 of the fixture 60, and the arrangement 80 are image-analyzed from the image captured by the camera 10 installed in the store 40 without using the mobile terminal 200. In addition to specifying by processing, the work contents of the worker U (transportation work of the container 50, display work of the arrangement 80, etc.) are specified by AI learning, etc., and the QR code 54 that needs to be read is specified for each work. , May be read from the image generated by the camera 10.

Although the present invention has been described above with reference to the embodiments and examples, the present invention is not limited to the above embodiments and examples. Various changes that can be understood by those skilled in the art can be made within the scope of the present invention in terms of the configuration and details of the present invention.
In addition, when information about a user (worker U) is acquired and used in this invention, this shall be done legally.

Some or all of the above embodiments may also be described, but not limited to:
1. 1. The work content acquisition means for acquiring the work content information including the first identification information of the work target, which is the information read by the mobile terminal possessed by the worker.
A container information acquisition means for acquiring a second identification information for identifying a container in which an arrangement to be arranged on the display shelf is housed, which is information read by the mobile terminal.
A determination means for comparing the first identification information with the second identification information and determining whether or not the criteria are satisfied.
Has a work management device.
2. 2. 1. 1. In the work management device described in
A work management device further comprising a notification means for notifying a display shelf on which the arrangement is to be arranged when it is determined by the determination means that the criteria are satisfied.
3. 3. 2. 2. In the work management device described in
Lighting means are provided for each of the display shelves.
The notification means is a work management device that lights the lighting means provided on the shelf of the display shelf on which the arrangement is to be placed.
4. 1. 1. From 3. In the work management device described in any one of
The container information acquisition means further acquires the second identification information from the container for which the work has been completed.
A work management device further comprising a registration means for registering work completion based on the biological information of the worker and the second identification information acquired from the container after the work.
5. 4. In the work management device described in
Further provided with an image acquisition means for acquiring an image of the display shelf,
The registration means is a first image which is an image of the display shelf before the determination by the determination means is completed, and an image of the display shelf after a predetermined time has elapsed after the determination by the determination means is completed. A work management device that compares two images and registers work completion when the second image shows more products than the first image.
6. 4. Or 5. In the work management device described in
The biometric information is a work management device which is facial information acquired when the worker enters the store.
7. 1. 1. From 6. In the work management device described in any one of
A work management device comprising a display shelf information acquisition means for acquiring a third identification information for identifying the display shelf on which the arrangement is arranged, which is information read by the mobile terminal.
8. 7. In the work management device described in
A two-dimensional code indicating the first identification information of the work target is attached to the container.
The determination means further includes a second identification information for identifying the container read by the mobile terminal and the two-dimensional code given to the display shelf displaying the arrangement packed in the container. A work management device that compares with the identification information of the display shelf shown and determines whether or not the criteria are satisfied.
9. 1. 1. From 8. In the work management device described in any one of
A work management device comprising a display processing means for displaying the work content information on the display means of the mobile terminal.

10. On the computer
Procedure for acquiring work contents including the first identification information of the work target using the worker's mobile terminal,
A procedure for acquiring a second identification information for each display shelf, which identifies a container containing an arrangement to be placed on the display shelf, using the worker's mobile terminal.
A program for executing a procedure of comparing the first identification information with the second identification information and determining whether or not the criteria are satisfied.
11. 10. In the program described in
A program for causing a computer to further perform a procedure for notifying a display shelf on which the arrangement is to be placed when it is determined by the determination procedure that the criteria are satisfied.
12. 11. In the program described in
Lighting means are provided for each of the display shelves.
A program for causing a computer to perform a procedure for turning on the lighting means provided on the shelf of the display shelf on which the arrangement is to be placed in the notification procedure.
13. 10. From 12. In the program described in any one of
Further, a procedure for acquiring the second identification information from the container for which the work has been completed,
A program for causing a computer to further execute a procedure for registering work completion based on the biological information of the worker and the second identification information acquired from the container after the work.
14. 13. In the program described in
Procedure for acquiring the image of the display shelf,
A first image which is an image of the display shelf before the determination by the determination procedure is completed, and a second image which is an image of the display shelf after a predetermined time has elapsed after the determination by the determination procedure is completed. A program for causing a computer to further execute a procedure for registering work completion when the number of products is larger than that of the first image in the second image.
15. 13. Or 14. In the program described in
The biometric information is a program that is facial information acquired when the worker enters the store.
16. 10. From 15. In the program described in any one of
A program for causing a computer to further execute a procedure for acquiring a third identification information for identifying the display shelf on which the arrangement is arranged, which is information read by the mobile terminal.
17. 16. In the program described in
A two-dimensional code indicating the first identification information of the work target is attached to the container.
In the determination procedure, further, the second identification information for identifying the container read by the mobile terminal and the two-dimensional code given to the display shelf displaying the arrangement packed in the container. A program for causing a computer to perform a procedure of comparing with the identification information of the display shelf indicated by the above and determining whether or not the criteria are satisfied.
18. 10. From 17. In the program described in any one of
A program for causing a computer to further execute a procedure for displaying the work content information on the display means of the mobile terminal.

19. The work management device
Using the worker's mobile terminal, acquire the work content including the first identification information of the work target,
Using the worker's mobile terminal, the second identification information for identifying the container in which the arrangement to be placed on the display shelf is housed is acquired for each display shelf.
A work management method for comparing the first identification information with the second identification information and determining whether or not the criteria are satisfied.
20. 19. In the work management method described in
The work management device further
A work management method for notifying a display shelf on which the arrangement should be placed when it is determined by the determination that the criteria are satisfied.
21. 20. In the work management method described in
Lighting means are provided for each of the display shelves.
The work management device further
A work management method for lighting the lighting means provided on the shelf of the display shelf on which the arrangement is to be placed.
22. 19. From 21. In the work management method described in any one of
The work management device further
The second identification information is acquired from the container for which the work has been completed, and the second identification information is acquired.
A work management method for registering work completion based on the biological information of the worker and the second identification information acquired from the container after the work.
23. 22. In the work management method described in
The work management device further
Obtain the image of the display shelf and
The first image, which is an image of the display shelf before the determination is completed, is compared with the second image, which is an image of the display shelf after a predetermined time has elapsed from the completion of the determination, and the second image is compared. A work management method for registering work completion when the number of products is larger than that of the first image.
24. 22. Or 23. In the work management method described in
The biometric information is face information acquired when the worker enters the store, which is a work management method.
25. 19. From 24. In the work management method described in any one of
The work management device further
A work management method for acquiring a third identification information that identifies the display shelf on which the arrangement is arranged, which is information read by the mobile terminal.
26. 25. In the work management method described in
A two-dimensional code indicating the first identification information of the work target is attached to the container.
The work management device further
The second identification information for identifying the container read by the mobile terminal and the identification information of the display shelf indicated by the two-dimensional code attached to the display shelf displaying the arrangement packed in the container. A work management method that compares with and determines whether or not the criteria are met.
27. 19. From 26. In the work management method described in any one of
The work management device further
A work management method for displaying the work content information on the display means of the mobile terminal.

1 Work management system 10, 10a, 10b, 10c Camera 20 Part-time job management server 30 Main store 32 Supplier 34 Product management server 40 Store 42 Backyard 44 Store 46 Store entrance door 48 Store entrance door 50 Container 52 Label 54 QR code 60 Fixtures 62 Display shelves, shelves 70 Lighting devices 80 Arrangements, products 82 Carts 90 Face authentication server 100 Work management server (work management device)
102 Work content acquisition unit 104 Container ID acquisition unit 106 Judgment unit 110 Notification unit 120 Display shelf information acquisition unit 130 Registration unit 132 Image acquisition unit 150 Storage device 160 User registration information 170 Work content information 172 Work assignment information 180 Work completion information 200 Mobile Terminal 202 Display unit 300 Work content screen 310 Registrant information display unit 320 Work schedule display unit 330 Work content display unit 332 Detail button 340 Store map display unit 350 Camera start button 1000 Computer 1010 Bus 1020 Processor 1030 Memory 1040 Storage device 1050 Input / output Interface 1060 network interface

Claims (11)

The work content acquisition means for acquiring the work content information including the first identification information of the work target, which is the information read by the mobile terminal possessed by the worker.
A container information acquisition means for acquiring a second identification information for identifying a container in which an arrangement to be arranged on the display shelf is housed, which is information read by the mobile terminal.
A determination means for comparing the first identification information with the second identification information and determining whether or not the criteria are satisfied.
Has a work management device. In the work management device according to claim 1,
A work management device further comprising a notification means for notifying a display shelf on which the arrangement is to be arranged when it is determined by the determination means that the criteria are satisfied. In the work management device according to claim 2,
Lighting means are provided for each of the display shelves.
The notification means is a work management device that lights the lighting means provided on the shelf of the display shelf on which the arrangement is to be placed. In the work management device according to any one of claims 1 to 3.
The container information acquisition means further acquires the second identification information from the container for which the work has been completed.
A work management device further comprising a registration means for registering work completion based on the biological information of the worker and the second identification information acquired from the container after the work. In the work management apparatus according to claim 4,
Further provided with an image acquisition means for acquiring an image of the display shelf,
The registration means is a first image which is an image of the display shelf before the determination by the determination means is completed, and an image of the display shelf after a predetermined time has elapsed after the determination by the determination means is completed. A work management device that compares two images and registers work completion when the second image shows more products than the first image. In the work management apparatus according to claim 4 or 5.
The biometric information is a work management device which is facial information acquired when the worker enters the store. In the work management device according to any one of claims 1 to 6.
A work management device comprising a display shelf information acquisition means for acquiring a third identification information for identifying the display shelf on which the arrangement is arranged, which is information read by the mobile terminal. In the work management apparatus according to claim 7,
A two-dimensional code indicating the first identification information of the work target is attached to the container.
The determination means further includes a second identification information for identifying the container read by the mobile terminal and the two-dimensional code given to the display shelf displaying the arrangement packed in the container. A work management device that compares with the identification information of the display shelf shown and determines whether or not the criteria are satisfied. In the work management device according to any one of claims 1 to 8.
A work management device comprising a display processing means for displaying the work content information on the display means of the mobile terminal. On the computer
Procedure for acquiring work contents including the first identification information of the work target using the worker's mobile terminal,
A procedure for acquiring a second identification information for each display shelf, which identifies a container containing an arrangement to be placed on the display shelf, using the worker's mobile terminal.
A program for executing a procedure of comparing the first identification information with the second identification information and determining whether or not the criteria are satisfied. The work management device
Using the worker's mobile terminal, acquire the work content including the first identification information of the work target,
Using the worker's mobile terminal, the second identification information for identifying the container in which the arrangement to be placed on the display shelf is housed is acquired for each display shelf.
A work management method for comparing the first identification information with the second identification information and determining whether or not the criteria are satisfied.

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