JP2021193626A - Watching system - Google Patents

Abstract

To provide a watching system which watches lives of elderly people by watching their usage states of settlement services and the like.SOLUTION: The watching system includes: a usage determination processing unit which determines usage of a settlement service by detecting a telegram concerning usage of a settlement service by a member; a service object person determination processing unit which determines whether the member is an object person of the watching service, when the usage determination processing unit determines usage of the settlement service; and a notification processing unit which notifies a notification object person of a fact that the member has used the settlement service on the basis of information on the notification object person associated with the member, when the service object person determination processing unit determines that the member is the object person of the watching service.SELECTED DRAWING: Figure 1

Description

The present invention relates to a monitoring system that monitors the life of an elderly person or the like by monitoring the usage status of a payment service or the like.

With the aging of the population and the shift to nuclear families in recent years, socially vulnerable people such as the elderly and disabled (hereinafter referred to as "elderly people") often live alone. Therefore, related parties such as the elderly regularly check their safety. For example, the method described in Patent Document 1 discloses a watching system that supports hearings when a visitor visits the home of an elderly person or the like.

Further, Non-Patent Document 1 discloses a service in which an electric kettle having a communication function is installed in the home of an elderly person or the like and a predetermined third party is notified of the usage status of the electric kettle. ..

Japanese Unexamined Patent Publication No. 2015-108894

"Watching Hotline", Zojirushi Mahobin Co., Ltd., Internet <URL: http://www.mimamori.net/>

In the system described in Patent Document 1, there is a burden that an elderly person or the like has to input predetermined information into an information input card. In addition, since it is premised that the visitor visits the home of the elderly, etc., it cannot be applied if the visitor is not premised.

In addition, the service of Non-Patent Document 1 focuses on the fact that the electric kettle is used on a daily basis, and is useful in that the safety of elderly people can be confirmed. However, elderly people are often the target of financial crimes such as fraud, and it is not enough to simply confirm their safety. However, the service of Non-Patent Document 1 can only confirm the safety, and cannot monitor the troubles in daily life, especially in terms of economy.

Therefore, the present inventor invented the watching system in view of the above problems.

The first invention is a watching system for providing a watching service to a member of a payment service, and the watching system detects the use of the payment service by detecting a message regarding the use of the payment service by the member. When the usage determination processing unit for determination and the usage determination processing unit determine the use of the payment service, the service target person determination processing unit for determining whether the member is the target person of the monitoring service and the service target person determination processing. When the department determines that the person is the target of the watching service, the member provides a payment service to the member and the notified person based on the information about the member and the notified person associated with the member. When the user is notified that the service has been used and the service target person determination processing unit determines that the person is not the target person of the watching service, the notified person is not notified and the member is based on the information to the member. On the other hand, a monitoring system characterized by having a notification processing unit for notifying the use of a normal payment service.

With the configuration as in the present invention, when the member's payment service is used, the predetermined notified person can be notified. This makes it possible to monitor not only safety confirmation but also financial troubles.

In the above-described invention, when the notification processing unit further determines that the service target person determination processing unit is the target person of the watching service, the notification processing unit notifies the member of the use of the normal payment service. It can be configured like a watching system.

When the member's payment service is used as in the present invention, the member may be notified of the use of the normal payment service at the same time.

In the above-described invention, when the notification processing unit further determines that the service target person determination processing unit is not the target person of the watching service, the notification processing unit does not notify the notified person and the member. It can be configured like a watching system that notifies the use of normal payment services.

When a member uses the payment service, the member should be notified of the use of the normal payment service.

In the above-mentioned invention, the watching system further includes a service use registration processing unit for registering the use of the watching service, and a member information storage unit for storing information about the member and information about the notified person. The service use registration processing unit receives the first contact information of the notified person from the member terminal used by the member, and is notified based on the received first contact information. Notify the person terminal for registration of the second contact information of the notified person for the monitoring service, and register the second contact information of the notified person from the notified person terminal. Upon receiving, the member information storage unit stores the information related to the member in association with the information, and when the notification processing unit notifies the notified person, the notification processing unit notifies the notification based on the second contact information. It can be configured like a watching system to do.

There are various methods for registering the use of the watching service, but as in the present invention, the registration of the first contact information such as the telephone number of the notified person is accepted from the member, and the second such as the e-mail address is accepted. The registration of the contact information of the above may be configured to be accepted from the notified person himself / herself. In addition, by registering the information of the e-mail address, it is possible for the notified person to consent to the use of this service.

In the above-mentioned invention, the watching system further includes a service use registration processing unit for registering the use of the watching service, and a member information storage unit for storing information about the member and information about the notified person. The service use registration processing unit receives the first contact information of the notified person from the member terminal used by the member, and is notified based on the received first contact information. Notify the person terminal to enable the first contact information of the notified person for the watching service, and enable the first contact information of the notified person from the notified person terminal. The notification processing unit can be configured like a watching system that receives information to be converted and, when notifying the notified person, gives a notification based on the first contact information. ..

As a method of registering the use of the monitoring service, as in the present invention, after accepting the registration of the contact information of the notified person from the member, by accepting the registration of the activation from the notified person, the book by the notified person. It is also possible to consent to the use of the service.

The monitoring system of the first invention can be realized by loading the program of the present invention into a computer. That is, when the computer detects a message regarding the use of the payment service by a member of the payment service, the usage determination processing unit for determining the use of the payment service and the usage determination processing unit determine the use of the payment service. , When the service target person determination processing unit that determines whether the member is the target person of the watching service and the service target person determination processing unit determine that the member is the target person of the watching service, the notification associated with the member is received. It is a program that functions as a notification processing unit that notifies the notified person that the member has used the payment service based on the information of the person.

With the monitoring system of the present invention, the safety of the elderly and the like can be confirmed, and it becomes easier to notice the troubles from the economic aspect, and it becomes possible to more appropriately monitor the lives of the elderly and the like.

It is a figure which shows an example of the whole structure of the monitoring system of this invention schematically. It is a figure which shows an example of the hardware configuration of a computer schematically. It is a flowchart which shows an example of the whole processing process of the monitoring system of this invention. It is a figure which shows an example of a member information storage part schematically. It is a figure which shows an example of the registration message schematically. It is a figure which shows typically an example of the use notification mail sent to a member. It is a figure which shows the example of the watching notification mail sent to the notified person schematically.

FIG. 1 shows an example of the overall configuration of the monitoring system 1 of the present invention. The monitoring system 1 of the present invention is linked with a payment system 2 that makes payments using a credit card, a debit card (hereinafter, referred to as "payment card"), or the like. The payment system 2 is a system that not only makes payments at member stores using payment cards, but also makes online payments using the websites of member stores using payment cards. In addition, it is possible to send and receive information to and from the member store terminal used by the member store that can use the payment card 3, the member terminal used by the member of the payment card 4, and the notified person terminal 5 used by the notified person watching over the member. Is.

The member terminal 4 and the notified person terminal 5 include a portable communication terminal such as a mobile phone, a PHS, a smartphone, and a tablet computer, as well as various computers such as a personal computer.

The computer includes an arithmetic unit 70 such as a CPU that executes arithmetic processing of a program, a storage device 71 such as a RAM or a hard disk for storing information, a display device 72 such as a display, and a keyboard or pointing device (mouse, tenkey, etc.). It has an input device 73 such as, and a communication device 74 for transmitting and receiving the processing result of the arithmetic unit 70 and the information stored in the storage device 71 via a network such as the Internet or LAN. When the touch panel is used as the display device 72, it has both the function of the display device 72 and the function of the input device 73.

Although the watching system 1 is realized by one computer in FIG. 1, the functions may be distributed and realized in a plurality of computers or computer systems.

Each means in the present invention has only a logical distinction in its function, and may form the same area physically or substantially.

In this specification, for convenience of explanation, the payment processing by the payment card is omitted, but the payment processing in the payment system 2 is executed as usual in addition to the processing in the monitoring system 1. The monitoring system 1 may be integrated with the payment system 2, or may have some or all of the processing functions of each system in common.

The monitoring system 1 includes a member information storage unit 11, a service use registration processing unit 12, a usage determination processing unit 13, a service target person determination processing unit 14, and a notification processing unit 15.

The member information storage unit 11 stores the information of the member who uses the payment service. Member information includes member identification information that identifies the member (for example, credit card number), name, address, telephone number, etc., as well as notification destination information such as an e-mail address for notifying the use of payment services. Store as attribute information. In addition, the member information storage unit 11 stores the information of the notified person who watches over the member in association with the information of the member. The information of the notified person includes the notification destination information such as an e-mail address and a telephone number for notifying the use of payment, and the attribute information of the notified person such as the name of the notified person. FIG. 4 schematically shows an example of the member information storage unit 11. The member information storage unit 11 may be physically stored in one storage area, or may be distributed and stored in a plurality of storage areas, and is configured to logically function as one storage unit. It may have been done. Further, the attribute information of the member and the attribute information of the notified person do not have to be stored in the same storage area or computer.

The service use registration processing unit 12 processes the use registration for using the watching service by the watching system 1 of the present invention. There are various methods for processing the usage registration, but the member of the payment service registers the use of the watching service, and the notification destination information of the usage notification that gives notification when making the payment, and the third party other than the member Accepts the registration of the notification destination information of the watching notification of a certain person to be notified. Each received information is stored in the member information storage unit 11.

As the first method of usage registration in the service usage registration processing unit 12, a member makes a predetermined application to the operator or the like of the watching system 1. This application may be made on paper or electronically from the member terminal 4. At the time of application, the telephone number of the notified person will be accepted. Then, at a predetermined timing, the service use registration processing unit 12 designates the notified person terminal 5 as the notified person by a short message (SMS) based on the telephone number for which the input is received, and the information of the e-mail address is input. Notify you of a registration message prompting you to register. At this time, a URL for registering the information of the e-mail address of the notified person is attached. An example of the registration message is shown in FIG. Then, after receiving the registration message on the notified person terminal 5, the notified person inputs his / her own e-mail address by clicking the URL or the like, and the service use registration processing unit 12 accepts it. A member can be identified in the URL, and it is possible to determine that the information is the e-mail address of the notified person associated with the member by clicking the URL. Then, the service use registration processing unit 12 stores the e-mail address received from the notified person terminal 5 in association with the member.

In addition to accepting the input of the notified person's telephone number, the input of the e-mail address is accepted, the confirmation is notified to the e-mail address, and the confirmation operation is performed on the notified person terminal 5. ， You may activate the e-mail address that accepted the input.

Furthermore, if the notified person is notified by SMS or e-mail, it may be mistaken for junk mail. Therefore, if the notified person is also a user of the same payment service as the member, the service use registration processing unit accepts the input of predetermined attribute information such as the name and address of the notified person from the member terminal 4. 12 searches for the attribute information of the member of the payment service and identifies the notified person who is the corresponding member. Then, when the notified person accesses from the notified person terminal 5 on a web page for providing information to the notified person himself / herself, such as the notified person's My Page such as a web server used in a predetermined payment service, he / she watches over. Along with a message that the member who applied for the service has designated him as the notified person, a button for accepting the input of the registration of the e-mail address and the consent to become the notified person will be provided. Then, the web page may be configured to accept the registration of an e-mail address and the input of consent to become a notified person. When the input of consent is accepted, the information of the input e-mail address and the attribute information of the notified person are stored in the member information storage unit 11. If the e-mail address information has already been registered, the already registered information may be used without accepting the registration input again.

As the second method, the member makes a predetermined application to the operator of the watching system 1. This application may be made on paper or electronically from the member terminal 4. In addition, the member requests the notified person to register as the notified person verbally or in writing, and the notified person performs a predetermined operation on the notified person terminal 5 to perform the notified person. Access the registration page for registering the attribute information of, and register the information of the notification destination such as name, telephone number, and e-mail address. This information is received by the service use registration processing unit 12, associated with the member, and stored in the member information storage unit 11.

As a modification of the second method, the member requests the notified person to register as the notified person verbally or in writing, and information from the member who has registered to use the service. Based on the information, the operator of the monitoring system 1 that has received the notification informs the notified person of the registration in writing, etc., so that the notified person can receive the notification person's attributes from the notified person terminal 5. Information may be registered, and the information may be received by the service use registration processing unit 12 and stored in the member information storage unit 11. Furthermore, the member and the notified person go to the window for registering the monitoring service at the same time, and the notified person operates a predetermined computer on the spot to register the attribute information of the notified person. You may access the registration page and perform registration work. Also in this case, the input attribute information of the notified person is received by the service use registration processing unit 12, associated with the member, and stored in the member information storage unit 11.

If the recipient and the member need the prescribed consent, seal, etc., a document may be delivered as necessary, and the signature, seal, etc. for consent may be given to the document.

The usage determination processing unit 13 determines that the payment service has been used, such as when the payment card is used at a member store. For example, a payment card is presented at a member store, and a message for authorizing (credit inquiry) is sent from the member store terminal 3 to the payment system 2, or a message for making a payment is sent from the member store terminal 3 to the payment system 2. Is detected, it is determined that the payment service has been used. In addition to the payment card being used at the member store, the member store's website and the payment website used by that website send a telegram to authorize the payment system 2 and a telegram to make the payment. It may be detected that the payment service has been used and it may be determined that the payment service has been used. It should be noted that the usage determination processing unit 13 may detect a telegram related to the use of the payment service by a member, such as a telegram for authorizing and a telegram for making a payment.

When the service target person determination processing unit 14 determines that the payment service has been used in the usage determination processing unit 13, it is determined based on the member information storage unit 11 whether the member who used the payment service is the target person of the watching service. judge.

The notification processing unit 15 extracts the member's notification destination information stored in the member information storage unit 11 and notifies the member that the payment service has been used. Further, when the service target person determination processing unit 14 determines that the member who used the payment service is the target person of the watching service, the notification destination information of the notified person corresponding to the member stored in the member information storage unit 11 is stored in the member information storage unit 11. Extract and notify the notified person that the member has used the payment service (watching).

Next, an example of the processing process using the monitoring system 1 of the present invention will be described with reference to the flowchart of FIG. The member information storage unit 11 stores not only the member's name and the like but also notification destination information and the like as the attribute information of the member.

First, members of the payment service who wish to use the watching service apply by the prescribed method. First, the monitoring system 1 executes a service usage registration process (S100).

For example, when the member terminal 4 is operated to apply for use, the member terminal 4 accesses the watching system 1 by a predetermined method and applies for the use of the watching service. At this time, the service use registration processing unit 12 accepts the input of the member identification information for identifying the member, and the member information storage unit 11 stores information indicating that the member is a target person of the watching service. To. At this time, the service use registration processing unit 12 accepts input of part or all of the attribute information of the notified person, such as the telephone number of the notified person who watches over the member. The attribute information of the notified person who has received the input is stored in the member information storage unit 11 in association with the member. When the input of information is received from the member terminal 4, it is advisable to store the date and time information in the member information storage unit 11.

Then, after the information is stored in the member information storage unit 11, the service use registration processing unit 12 extracts the telephone number information in the attribute information of the notified person stored in the member information storage unit 11 at a predetermined timing. The registration message as shown in FIG. 5 is notified by SMS. The registration message includes a URL for the notified person to enter the attribute information, and if the URL contains information that can identify the member, the URL can be clicked. It is possible to identify whether the person is the notified person corresponding to the member.

Then, the notified person who received the registration message on the notified person terminal 5 accesses the watching system 1 by clicking the URL in the registered message. Then, the service use registration processing unit 12 causes the notified person terminal 5 to display a screen for prompting the input of the attribute information of the notified person, and is notified of the input of the notification destination information such as the e-mail address of the notified person. Accept from the person terminal 5. The service use registration processing unit 12 that has received the notification destination information from the notified person terminal 5 stores the notification destination information in the member information storage unit 11 as the attribute information of the notified person corresponding to the member.

By executing the above processing, the service usage registration processing can be performed. There are various methods for registering the use of the service, and in addition to the above methods, the registration process may be executed by any method.

Next, the case where the member uses the payment service at the member store will be described. For example, when a member presents a payment card such as a credit card or a debit card at a member store, the person in charge of the member store causes the member store terminal 3 to read the member identification information such as the credit card number stored in the payment card. In addition, the member store terminal 3 accepts the input of information on the amount of money to be settled or credited. The member store terminal 3 that has received the input of such information sends a telegram for authorizing or a telegram for making payment to the payment system 2. The usage determination processing unit 13 of the monitoring system 1 monitors and detects a telegram sent from the member store terminal 3 to the payment system 2.

Then, when the usage determination processing unit 13 detects the telegram for performing the authorization and the telegram for payment (S110), the service target person determination processing unit 14 determines whether the member who used the payment service is the target person of the watching service. A determination is made based on the member information storage unit 11 (S120). That is, based on the member identification information in the detected telegram, it is determined whether or not there is a flag indicating that the user is a service target person as the attribute information of the member in the member information storage unit 11.

In the service target person determination processing unit 14, the member who used the payment service is not the target person of the watching service (there is no flag indicating that the member is the service target person as the attribute information of the member in the member information storage unit 11). When the determination is made (S120), the notification processing unit 15 extracts the member's notification destination information stored in the member information storage unit 11 (S130) and notifies the member that the payment service has been used (S140). .. As shown in FIG. 6, a normal usage notification email of the payment service is sent to the notification at this time.

On the other hand, in the service target person determination processing unit 14, there is a flag indicating that the member who used the payment service is the target person of the watching service (as the attribute information of the member in the member information storage unit 11), the member is the service target person. ), The notification processing unit 15 extracts the member's notification destination information stored in the member information storage unit 11 and the notification destination information of the notified person associated with the member (S150), and informs the member. In addition to notifying the user that the payment service has been used (S160), the notified person is notified that the member has used the payment service (S170). As shown in FIG. 6, the notification to the member is sent by the normal usage notification email of the payment service, and the notification to the notified person is sent by the monitoring service usage notification email as shown in FIG. The content of the notification to the member and the notification to the notified person may be the same, but it is preferable that they are different.

By executing the above processing, it is possible to notify the notified person who is a third party other than the member of the use of the payment service, and the notified person uses the member's payment card. By doing so, it is possible to recognize the safety of members. In some cases, if the notification to the notified person includes the date and time of use, the amount of money used, the place of use (store used), etc., it may be possible to know that the time, place, and amount of money are not normally used by the member. There is also. In such a case, the notified person can easily recognize the unauthorized use of the payment card. This also makes it possible to lead to early detection of damage to elderly members and the like.

With the monitoring system 1 of the present invention, it is possible to confirm the safety of the elderly and the like, and it is easy to notice the troubles from the economic aspect, and it is possible to more appropriately monitor the lives of the elderly and the like.

1: Watching system 2: Payment system 3: Merchant terminal 4: Member terminal 5: Recipient terminal 11: Member information storage unit 12: Service use registration processing unit 13: Usage determination processing unit 14: Service target person determination processing unit 15: Notification processing unit 70: Arithmetic device 71: Storage device 72: Display device 73: Input device 74: Communication device

Claims (3)

It is a watching system for providing watching services to members of payment services.
The watching system is
A usage determination processing unit that determines the use of the payment service by detecting a telegram regarding the use of the payment service by the member.
When the usage determination processing unit determines the use of the payment service, the service target person determination processing unit that determines whether the member is the target person of the monitoring service and the service target person determination processing unit.
When the service target person determination processing unit determines that the person is the target person of the watching service, the member and the notified person are notified based on the information about the member and the notified person associated with the member. When the member is notified that the payment service has been used and the service target person determination processing unit determines that the member is not the target person of the monitoring service, the notified person is not notified and the information to the member is not notified. Based on, the notification processing unit that notifies the member of the use of the normal payment service, and
A watching system characterized by being equipped with. The watching system further
The service use registration processing unit that registers the use of the monitoring service, and
It is equipped with a member information storage unit that stores information about the member and information about the notified person.
The service use registration processing unit is
The first contact information of the notified person is received from the member terminal used by the member, and the contact information is received.
Based on the received first contact information, the notified person terminal is notified to register the second contact information of the notified person for the watching service.
The registration of the second contact information of the notified person is received from the notified person terminal, and the member information storage unit stores the information related to the member in association with the information.
The notification processing unit
When notifying the notified person, the notification is given based on the second contact information.
The monitoring system according to claim 1, wherein the monitoring system is characterized in that. The watching system further
The service use registration processing unit that registers the use of the monitoring service, and
It is equipped with a member information storage unit that stores information about the member and information about the notified person.
The service use registration processing unit is
The first contact information of the notified person is received from the member terminal used by the member, and the contact information is received.
Based on the received first contact information, the notified person terminal is notified to activate the first contact information of the notified person for the watching service.
The information for validating the first contact information of the notified person is received from the notified person terminal, and the information is received.
The notification processing unit
When notifying the notified person, the notification is made based on the first contact information.
The monitoring system according to any one of claims 1 to 2, wherein the monitoring system is characterized in that.

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