JP2021182188A - Information processing program and information processing device - Google Patents

Abstract

To provide an information processing device which automates a pre-process associated with sale of a merchandise with only information necessary for a general slip-processing in a store selling merchandises by over-the-counter sale.SOLUTION: In an information processing device, slip acceptance means 102 accepts at least information regarding pre-process for selling of a merchandise together with a contact address of a customer who purchases the merchandise and information of the merchandise, and generates accepted slip information 115. Notification means 104 transmits completion of the pre-process to a terminal of the customer on the basis of the generated accepted slip information 115.SELECTED DRAWING: Figure 2

Description

The present invention relates to an information processing program and an information processing apparatus.

As a conventional technique, an information processing system that accepts a reserve of a specific product by a customer's operation in a store that sells the product over the counter has been proposed (see, for example, Patent Document 1).

The information processing system disclosed in Patent Document 1 reads a product database in which a model number, an inventory quantity, and a sellable quantity are registered for each product type, a server device that can read and write the contents of the product database, and an RF tag. Equipped with a customer-owned mobile phone with a possible RF reader. The RF tag attached to each product sample in the store holds the tag ID corresponding to each model number, and when the customer reads the tag ID from the RF tag of the desired product sample with a mobile phone, it is specified by the customer. It is transmitted to the server device together with the number and personal identification information. When the server device receives the information, it subtracts the number of items that can be sold registered in the product database by the number of items received, and the reservation information including the received personal identification information, reservation date and time, predetermined storage restriction period, model number, and number of items. Generate and register the data.

Japanese Unexamined Patent Publication No. 2008-250890

According to the information processing system of Patent Document 1 described above, in a store that sells products over-the-counter, it is possible to accept the reservation of a specific product by the operation of the customer, but the customer needs to have a mobile phone having an RF reader. There is a problem that it is not compatible with general mobile phones. Further, there is a problem that it is necessary to register personal identification information in a mobile phone in advance. In addition, there is a problem that it is not possible to respond to requests other than reserve such as ordering and repairing.

In general, when a store clerk receives a request for reserve, order, repair, etc. from a customer at a store that sells over-the-counter, a slip corresponding to these requests is usually created, a copy is given to the customer, and a response is made. When it became possible, the store clerk contacted the customer by telephone or other means, but there are many work processes, and it is necessary to manage slips to manage these processes, so it is efficient. I could not say.

Therefore, an object of the present invention is to provide an information processing program and an information processing apparatus that automates pre-processing associated with product sales in a store that sells products over-the-counter with only information necessary for general slip processing.

One aspect of the present invention provides the following information processing program and information processing apparatus in order to achieve the above object.

[1] Computer
At least the contact information of the customer who purchases the product, the voucher receiving means that receives the information on the pre-processing of the product sale together with the information of the product, and generates the received voucher information.
An information processing program for functioning as a notification means for transmitting the completion of the preprocessing to the customer's contact information based on the received slip information.
[2] The slip receiving means refers to slip information whose input items are predetermined for each type of preprocessing, receives input items for the preprocessing, and generates the accepted slip information [2]. 1] The information processing program described in.
[3] The information processing program according to the above [1] or [2], which further functions as an analysis means for generating statistical information about the type of preprocessing based on the received slip information.
[4] The information processing program according to any one of [1] to [3], further functioning as a requesting means for requesting the preprocessing to be executed by the preprocessing received by the receiving means.
[5] At least the contact information of the customer who purchases the product, the voucher receiving means that receives the information on the pre-processing of the product sale together with the information of the product, and generates the received voucher information.
An information processing device having a notification means for transmitting the completion of the preprocessing to the customer's contact information based on the received slip information.

According to the present invention, it is possible to automate the pre-processing associated with the product sale in the store where the product is sold over-the-counter with only the information necessary for general slip processing.

FIG. 1 is a schematic diagram showing an example of the configuration of the information processing system according to the embodiment. FIG. 2 is a block diagram showing a configuration example of the information processing apparatus 1 according to the embodiment. FIG. 3 is a schematic diagram showing a configuration example of store information. FIG. 4 is a schematic diagram showing a configuration example of salesperson information. FIG. 5 is a schematic diagram showing a configuration example of product information. FIG. 6 is a schematic diagram showing a configuration example of slip information. FIG. 7 is a schematic diagram showing a configuration example of received slip information. FIG. 8 is a schematic diagram showing a configuration example of notification information. FIG. 9A is a schematic view showing an example of the display contents of the display control means. FIG. 9B is a schematic view showing another example of the display content of the display control means. FIG. 9C is a schematic diagram showing another example of the display content of the display control means. FIG. 9D is a schematic diagram showing another example of the display content of the display control means. FIG. 9E is a schematic diagram showing another example of the display content of the display control means. FIG. 9F is a schematic view showing another example of the display content of the display control means. FIG. 9G is a schematic diagram showing another example of the display content of the display control means. FIG. 9H is a schematic diagram showing another example of the display content of the display control means. FIG. 9I is a schematic diagram showing another example of the display content of the display control means. FIG. 9J is a schematic diagram showing another example of the display content of the display control means. FIG. 9K is a schematic diagram showing another example of the display content of the display control means. FIG. 10A is a graph showing an example of the analysis result of the analysis means. FIG. 10B is a schematic diagram showing another example of the analysis result of the analysis means.

[Embodiment]
(Configuration of information processing system)
FIG. 1 is a schematic diagram showing an example of the configuration of the information processing system according to the embodiment.

The information processing system 5 is configured by connecting the information processing device 1, the terminal 2a, and the terminal 3a so as to be communicable with each other by the network 4. The terminal 2a and the terminal 3a are operated by the salesperson 6a and the customer 7a of the store 8A, respectively. In addition, salespeople 6b and 6c, customers 7b and 7c also exist in stores 8B and stores 8C, salespeople 6b and 6c use terminals 2b and terminals 2c, and customers 7b and 7c use terminals 3b and terminals 3c. do. Stores 8A, 8B and 8C shall be managed by the same company.

The information processing device 1 is a server-type information processing device, which operates in response to requests from terminals 2a and 3a, and includes a CPU (Central Processing Unit) having a function for processing information in the main body. Equipped with electronic parts such as flash memory.

The terminals 2a and 3a are information processing terminals such as smartphones, and include electronic components such as a CPU and a flash memory having a function for processing information in the main body.

The network 4 is a communication network capable of high-speed communication, and is, for example, a mobile phone communication network, a wired or wireless communication network such as an intranet or a LAN (Local Area Network).

In the above embodiment, as an example, when a customer 7a who visits a store 8A purchases a product, the salesperson 6a is requested to perform pre-processing such as ordering, leaving, and repairing the product in the above configuration. .. The salesperson 6a operates the terminal 2a in response to the request of the customer 7a, inputs at least the contact information of the terminal 3a of the customer 7a, and registers the pre-processing. In the pre-processing registration operation, the information processing apparatus 1 operates in response to a request from the terminal 3a, accepts the pre-processing registration together with the contact information of the terminal 3a, and generates the received slip information. When the pre-processing is completed, the salesperson 6a operates the terminal 2a, refers to the received slip information, and notifies the terminal 3a of the customer 7a based on the received slip information for which the pre-processing has been completed. The customer 7a operates the terminal 3a to check the content of the notification, goes to the store 8A, and receives the preprocessed product.

(Configuration of information processing device)
FIG. 2 is a block diagram showing a configuration example of the information processing apparatus 1 according to the embodiment.

The information processing device 1 includes a control unit 10 which is composed of a CPU and the like and controls each unit and executes various programs, a storage unit 11 which is composed of a storage medium such as a flash memory and stores information, and a network 4. It is provided with a communication unit 12 that communicates with the outside via the communication unit 12.

By executing the slip management program 110 described later, the control unit 10 functions as an information registration means 100, a display control means 101, a slip receiving means 102, a slip state updating means 103, a notification means 104, an analysis means 105, and the like.

The information registration means 100 registers store information 111, salesperson information 112, product information 113, and slip information 114 in response to a request from the terminal 2a or another store terminal (not shown). The information to be registered is as follows. The store information 111 is information indicating the details of the stores 8A, 8B, and 8C. The salesperson information 112 is information indicating the details of the salesperson 6a .... The product information 113 is information indicating the details of the products handled by the same company including the store 8A or other stores 8B and 8C. The slip information 114 is information that serves as a template for slips used when accepting preprocessing.

The display control means 101 displays information necessary for each of the means 100, 102 to 105 to function on the terminal 2a ... Or the display unit of another store terminal. Further, the display control means 101 displays the contents of each information 111 to 116 on the display unit of the terminal 2a ..., the terminal 3a, or another store terminal.

Based on the template of the slip information 114, the slip receiving means 102 receives the contents of the pre-processing in response to the request of the terminal 2a ... and stores the contents of the pre-processing as the received slip information 115 in the storage unit 11. The content of the pre-processing is to send the detailed information of the corresponding pre-processing (for example, information on the ordered product, repair dimensions, etc.) and the contact information of the customer 7a (for example, SMS (Short Message Service) of the terminal 3a). A required phone number, email address, or ID to be sent to in other communication applications).

The slip status updating means 103 changes the status of the received slip information 115 according to the inventory information (not shown), the notification information from the external preprocessing service provider, or the operation of the salesperson 6a, for example, from "waiting for arrival". Update from "In stock" or "Repair ordered" to "Repair completed".

The notification means 104 is based on the notification information 116 which is a template of the notification message when the status of the received slip information 115 is updated by the slip status update means 103 or when the notification process is performed by the salesperson 6a. , Notifies the contact information of the customer registered in the received slip information 115.

The analysis means 105 statistically processes the received slip information 115 in a designated range for each type of pre-processing for each company and each store, and outputs an analysis result. The analysis result may be displayed as a graph, may be displayed using numbers or letters, and may be displayed by combining images, moving images, texts, sounds, and the like.

The storage unit 11 operates the slip management program 110, the store information 111, the salesperson information 112, the product information 113, the slip information 114, the accepted slip information 115, and the notification information 116 to operate the control unit 10 as the above-mentioned means 100-105. And so on.

FIG. 3 is a schematic view showing a configuration example of the store information 111.

The store information 111 is information on a store managed by a certain company, and has a company name of the company that manages each store, a store ID for identifying the store, and a store name that is the name of the store.

FIG. 4 is a schematic view showing a configuration example of the salesperson information 112.

The salesperson information 112 is information on a salesperson who belongs to a certain store, and has a store ID of the store to which the salesperson belongs, a salesperson ID for identifying the salesperson, and a salesperson name which is the name of the salesperson.

FIG. 5 is a schematic view showing a configuration example of the product information 113.

The product information 113 is information on a product handled by a certain company or a certain store, and is a product ID for identifying the product, a product name which is the name of the product, and a code, a product number, and a product name indicating details of other products. , Color, size, amount, image, etc.

FIG. 6 is a schematic diagram showing a configuration example of the slip information 114.

The slip information 114 is a template of a slip, and includes a preprocessing ID for identifying the preprocessing, a preprocessing name which is the name of the preprocessing, and an input item indicating the contents of items that need to be input in the preprocessing. Have. The number of input items may differ depending on the preprocessing.

FIG. 7 is a schematic diagram showing a configuration example of the received slip information 115.

The received slip information 115 is information received by the slip receiving means 102, and has a preprocessing ID and an input item which is the content input based on the slip information 114.

FIG. 8 is a schematic diagram showing a configuration example of the notification information 116.

The notification information 116 is a template for a notification message, and has a notification ID for identifying the notification, a preprocessing ID, and the content of the notification completed by inputting the input items of the received slip information 115.

(Operation of information processing device)
Next, the operation of this embodiment will be described separately for (1) basic operation, (2) reception operation, (3) notification operation, and (4) analysis operation.

(1) Basic operation First, the salesperson 6a or other employees of the store 8A use the terminal 2a or another terminal to register the store 8A information, the salesperson 6a information, the product information, the slip information, and the like. Manipulate. The terminal 2a or another terminal transmits a registration request to the information processing apparatus 1 together with the information to be registered.

The information registration means 100 of the information processing apparatus 1 receives the registration request and displays the store 8A information, the salesperson 6a information, the product information, and the slip information, respectively, in the store information 111, the salesperson information 112, and the product information 113, respectively. , Registered as slip information 114. The store information 111 may be registered by the company that manages the stores 8A, 8B, and 8C, and the registration entity does not matter. In addition to manually inputting the product information 113, the product information 113 may be read from a product database or data held by the product inventory and sales management system. Further, the slip information 114 may be newly registered or may use a slip format prepared in advance.

(2) Reception operation Next, the customer 7a visits the store 8A, and as a pre-processing for purchasing the product, if the desired product is not available and the customer wishes to order the product, the customer 7a purchases the desired product at a later date. In that case, request a reserve, if you wish to change the size or specifications of the desired product, request a repair, and if you do not have the desired product and want to be notified of the arrival, request the salesperson 6a to notify the arrival.

The salesperson 6a operates the terminal 2a in order to log in to the service in advance or after receiving a request from the customer 7a. The terminal 2a requests the information processing device 1 to log in, and the display control means 101 of the information processing device 1 displays the screen shown below on the display unit of the terminal 2a.

FIG. 9A is a schematic view showing an example of the display contents of the display control means 101.

The screen 101a is a screen for logging in to the service, and has an input field 101a ₁ for inputting a store code and a password, and a login button 101a ₂ .

The salesperson 6a inputs the store code (login ID) and the password while referring to the screen 101a, and logs in to the service. It should be noted that the login ID and password of each salesperson may be entered.

The information processing apparatus 1 refers to the store information 111 and / or the salesperson information 112, collates it with a password (not shown), and permits the login of the service.

Next, the display control means 101 of the information processing apparatus 1 displays the screen shown below on the display unit of the terminal 2a.

FIG. 9B is a schematic view showing another example of the display content of the display control means 101.

_{The screen 101b is a home screen, and has a slip tab 101b 1} (selected) that displays a list of registered slips that do not need to be backordered, and a stock receipt that displays a list of registered slips that need to be backordered. Wait tab 101b _{2 , + button 101b 3} to move to the screen to register a new slip, _{slip details 101b 4} showing the details of the slip _{, home button 101b 5} (selected) to return to the home, and the slip registration screen. It has a slip registration button 101b ₆ for moving to, a setting button 101b _{7 for making various settings, and a menu display button 101b 8} for displaying a menu screen (FIG. 9G).

The salesperson 6a refers to the screen 101b, confirms the slips currently registered, and confirms the detailed information of each slip as necessary. Further, the salesperson 6a presses the _{+ button 101b 3} to register a new slip while referring to the screen 101b. The terminal 2a requests the information processing apparatus 1 to register a new slip.

Next, the display control means 101 of the information processing apparatus 1 accepts new slip registration, refers to the slip information 114, and displays the screen shown below on the display unit of the terminal 2a.

FIG. 9C is a schematic view showing another example of the display content of the display control means 101.

The screen 101c is a screen for selecting a slip to be newly registered, and is a back button 101c ₁ for returning to the screen 101b, an order button 101c ₂ , a reserve button 101c ₃ , a repair button 101c _4, and an arrival notification. It has buttons 101c ₅ and.

The salesperson 6a operates the terminal 2a in order to select, for example, an order slip according to the request of the customer 7a while referring to the screen 101c. The terminal 2a requests the information processing apparatus 1 to register the order slip.

Next, the display control means 101 of the information processing apparatus 1 receives the registration request of the ordered slip, refers to the slip information 114 which is a template, and displays the screen shown below on the display unit of the terminal 2a.

FIG. 9D is a schematic view showing another example of the display content of the display control means 101.

The screen 101d is a screen for registering an order slip, and has a back button 101d _{1 for returning to the screen 101c, an input field 101d 2} for inputting information necessary for registering an order slip, and an input field 101d _{2. It has a button 101d 3} for registering a slip for registering a slip with the contents input in. The product information in the input field 101d ₂ may be input by the information processing apparatus 1 with reference to the product information 113 to assist the input.

The salesperson 6a inputs the information necessary for registering the ordered slip in _{the input field 101d 2} while referring to the screen 101d, and presses _{the button 101d 3 to be registered.} Here, as the information of the customer 7a, at least a telephone number for transmitting the SMS is input. You may also enter your email address or other contact information in place of your phone number.

The terminal 2a requests the registration of the order slip together with the information input to the information processing device 1.

The slip receiving means 102 of the information processing apparatus 1 stores the input information as the received slip information 115 in the storage unit 11.

Further, when the salesperson 6a selects, for example, a repair slip in FIG. 9C, the terminal 2a requests the information processing apparatus 1 to register the repair slip.

The display control means 101 of the information processing apparatus 1 refers to the slip information 114 and displays the screen shown below on the display unit of the terminal 2a.

FIG. 9E is a schematic view showing another example of the display content of the display control means 101.

The screen 101e is a screen for registering a repair slip, and is a back button 101e _{1 for returning to the screen 101c, an input field 101e 2} for inputting information necessary for registering a repair slip, and an input field 101e. and a button 101e ₃ for registering the document to register the document with contents input _2.

While referring to the screen 101e, the salesperson 6a inputs information (size, etc.) necessary for registering the slip to be repaired in the _{input field 101e 2} , and presses _{the button 101e 3 to be registered.} Here, as the information of the customer 7a, at least a telephone number for transmitting the SMS is input. You may also enter your email address or other contact information in place of your phone number. The information may be input by operating the terminal 2a, or by acquiring information by reading an image such as a barcode, communicating with a wireless tag, or communicating with the terminal 3a. good.

The terminal 2a requests the registration of the repair slip together with the information input to the information processing device 1.

The slip receiving means 102 of the information processing apparatus 1 stores the input information as the received slip information 115 in the storage unit 11.

Next, after the received slip information 115 is stored in the storage unit 11, the display control means 101 of the information processing apparatus 1 displays the screen shown below on the display unit of the terminal 2a.

FIG. 9F is a schematic view showing another example of the display content of the display control means 101.

Screen 101f is a screen button 101e ₃ for registering the document on the screen 101d and window 101e is displayed superimposed on the screen 101d and a screen 101e when it is depressed, a message 101f ₁ indicating that registered the document, It has a close button 101f ₂ for closing the screen 101f.

The salesperson 6a confirms that the slip has been registered while referring to the screen 101d, and operates the terminal 2a to close the screen 101d. The terminal 2a transmits the operation content to the information processing device 1, and the display control means 101 of the information processing device 1 performs display processing so as to close the screen 101f.

Although the information to be input is different for other reserve slips and arrival notification slips, the same processing is performed, so the description thereof will be omitted.

Further, the notification means 104 may send an SMS or an e-mail indicating that the slip has been registered to the terminal 3a of the customer 7a.

(3) Notification operation Next, as the completion of pre-processing, when the ordered product arrives at the store 8A, when the product reserve deadline (or a predetermined number of days before the deadline) arrives, the repaired product has been completed. When the product arrives at the store 8A and the product for which the arrival notification is received arrives, the salesperson 6a registers the completion of the preprocessing and operates the terminal 2a to send the notification. The terminal 2a transmits the notification request to the information processing apparatus 1. When the information processing device 1 is connected to a product management system (not shown), the information processing device 1 may automatically register the completion of the pre-processing.

Upon receiving the notification request, the display control means 101 of the information processing apparatus 1 displays the screen shown below on the display unit of the terminal 2a.

FIG. 9G is a schematic diagram showing another example of the display content of the display control means 101.

The screen 101g is a home screen, and is a slip tab 101g _{1 that displays a list of slips, a tab 101g 2} (selecting) that displays a list of backorders, _{and a + button 101g 3 that} moves to a screen for registering a new slip. _{, Voucher details 101g 4} showing the details of the voucher _{, home button 101g 5} (selecting) to return to the home _{, voucher registration button 101g 6} to move to the voucher registration screen, and setting button 101g to make various settings. _{7 and a menu display button 101g 8} for displaying a menu screen (FIG. 9J).

_{The salesperson 6a operates the desired slip details 101g 4} in order to notify the received product while referring to the screen 101g. The terminal 2a requests the information processing apparatus 1 to display the slip details. In addition, when it is necessary to give a notification even though it is not received, the salesperson 6a refers to the screen 101b of FIG. 9B, confirms the currently registered slip, and if necessary, provides detailed information on each slip. Check.

The display control means 101 of the information processing apparatus 1 refers to the received slip information 115, and displays the screen shown below on the display unit of the terminal 2a.

FIG. 9H is a schematic view showing another example of the display content of the display control means 101.

The screen 101h is a screen for displaying the slip details displayed when any one _{of the slip details 101g 4 is pressed on the screen 101g, and the return button 101h 1} for returning to the screen 101h and the details of the slip contents. It has a slip detail 101h ₂ indicating, a notification history 101h ₃ indicating a notification history, a notification transmission button 101h _{4 for notifying, and a slip 101h 5} for changing the contents of the slip. ..

Salesperson 6a, while referring to the screen 101h, to operate the send button 101h ₄ a notification to notify the arrival of the goods to the customer 7a. The terminal 2a requests the information processing apparatus 1 to notify the contact information described in the slip.

Next, the display control means 101 of the information processing apparatus 1 displays the screen shown below on the display unit of the terminal 2a.

FIG. 9I is a schematic diagram showing another example of the display content of the display control means 101.

The screen 101i is a screen superimposed on the screen 101h when the notification button is pressed on the screen 101h, and the message 101i ₁ confirming that the notification is to be transmitted and the screen 101i after canceling the notification. It has a back button 101i ₂ for closing and a transmission button 101i ₃ for transmitting a notification.

The salesperson 6a operates the _{transmission button 101i 3} to determine the transmission of the notification while referring to the screen 101i. The terminal 2a transmits the decision to transmit the notification to the information processing apparatus 1.

The notification means 104 of the information processing apparatus 1 refers to the notification information 116, inputs the information of the received slip information 115 into the template, creates a notification message, and notifies the terminal 3a of the customer 7a by means such as SMS or e-mail. To send. Further, the slip status updating means 103 changes the information of the corresponding slip of the received slip information 115 to "notified".

The terminal 3a receives the notification and displays the content of the notification on the display unit. The customer 7a refers to the content of the notification, goes to the store 8A, purchases a product, and the like.

Further, the salesperson 6a operates the terminal 2a to perform other operations. The terminal 2a transmits an operation request to the information processing apparatus 1.

Next, the display control means 101 of the information processing apparatus 1 displays the screen shown below on the display unit of the terminal 2a.

FIG. 9J is a schematic view showing another example of the display content of the display control means 101.

The screen 101j is a menu screen for displaying operable items, and is a store name 101j _{1 indicating the name of the logged-in store, a home button 101j 2} for returning to the home screen, and a slip registration button for registering a slip. It has 101j ₃ , a setting button 101j ₄ for setting an application, and a logout button 101j ₅ for logging out.

The salesperson 6a performs a desired operation while referring to the screen 101j. For example, when the setting button 101j ₄ is pressed to make a setting, the terminal 2a requests the information processing apparatus 1 to make the setting.

When the display control means 101 of the information processing apparatus 1 receives the setting request, the display control means 101 of the information processing apparatus 1 displays the screen shown below on the display unit of the terminal 2a.

FIG. 9K is a schematic diagram showing another example of the display content of the display control means 101.

_{The screen 101k is a screen displayed when the setting buttons 101b 7} , 101g ₇ , and 101j ₄ are pressed in the application, and is a return button for returning to the screen displayed before the screen 101k is displayed. 101k _{1 , the person in charge button 101k 2} for making settings related to the person in charge, _{the product button 101k 3} for making settings related to the product _{, the notification message button 101k 4} for making settings related to the notification message, and the setting related to the password. It has a password button 101k ₅ for performing the above.

The salesperson 6a presses and operates any _{of the buttons 101j 2 to 101j 5 in} order to make necessary settings while referring to the screen 101k. The terminal 2a transmits a request corresponding to the buttons 101j _{2 to 101j 5 to the information processing apparatus 1.}

(4) Analysis operation Next, the salesperson 6a, other employees of the store 8A, or the employees of the company that manages the stores 8A to 8C (hereinafter referred to as "other persons") analyze the history of preprocessing. Therefore, the terminal 2a or another terminal is operated. The terminal 2a or another terminal transmits the analysis request of the preprocessing history to the information processing apparatus 1.

The analysis means 105 of the information processing apparatus 1 refers to the received slip information 115, and first analyzes the default analysis range “monthly” and the default analysis target “order” by aggregating the information, and then statistics. Generate information. Further, the target received slip information 115 may be information only for the store 8A, information for a plurality of stores, information for the entire company, or information for the store 8A. The information may be information of a specific salesperson and can be changed as appropriate.

Next, the display control means 101 of the information processing apparatus 1 displays the screen shown below on the display unit of the terminal 2a or another terminal based on the generated statistical information.

FIG. 10A is a graph showing an example of the analysis result of the analysis means 105.

The screen 105a is a screen for displaying the analysis contents, and displays the analysis range 105a _{1 for selecting the analysis range, the analysis target 105a 2} for selecting the slip to be analyzed, and the analysis result. It has an analysis result display column 105a ₃ for the purpose.

The salesperson 6a or another person operates to select a desired range from _{the analysis range 105a 1} and select a desired target from _{the analysis target 105a 2 with reference to the screen 105a.} The terminal 2a or another terminal requests the information processing apparatus 1 to change the analysis range and the analysis target.

In addition, the salesperson 6a or another person selects and operates a graph of a specific month, for example, "2020/6" as a target period unit in order to obtain further detailed information. The terminal 2a or another terminal requests the information processing apparatus 1 to display detailed information.

Next, the display control means 101 of the information processing apparatus 1 receives a display request for detailed information from the terminal 2a or another terminal, and displays the screen shown below on the display unit of the terminal 2a or another terminal.

FIG. 10B is a schematic diagram showing another example of the analysis result of the analysis means 105.

The screen 105b is a screen for displaying detailed information displayed when a specific month is selected on the screen 105a. For example, the date on which the storage was registered, the product code, color, size, price, etc. of the product subject to the storage, and whether or not the product was purchased as a result of the storage are displayed.

The salesperson 6a refers to the screen 105b and confirms the detailed contents. The screens 105a and 105b described above are examples, and information may be displayed for various objects and ranges by any statistical method.

(Effect of embodiment)
According to the above-described embodiment, when the customer 7a who visits the store 8A requests the pre-processing, the salesperson 6a registers the content of the pre-processing as the received slip information 115 using the terminal 2a, and the pre-processing is performed. When the product is completed, the terminal 3a is notified that the preprocessing has been completed based on the received slip information 115, so that the paper slip to be stored in the store 8A and handed to the customer 7a is no longer necessary. When SNS or the like is used as the notification method, it is sufficient to convey the telephone number of the customer 7a. be able to.

In addition, since the received slip information 115 is accumulated as a history, by analyzing this using a statistical method, for example, products that are frequently ordered, products that are frequently repaired, and products that have been stored are not purchased. Information such as price range can be obtained. In addition, it is possible to obtain the optimum arrangement of products in each store from the movement of products between stores by ordering.

[Other embodiments]
The present invention is not limited to the above embodiment, and various modifications can be made without departing from the spirit of the present invention.

For example, in the above embodiment, the terminal 2a communicates with the information processing device 1 to register and transmit information, but a part or all of the means of the information processing device 1 is operated as an application on the terminal 2a. May be good. Further, the terminal 2a may perform all operations.

Further, the information processing apparatus 1 may further have a requesting means for requesting an external product to be ordered or repaired based on the received slip information 115. Further, when the information processing device 1 accepts the reserve, the information processing apparatus 1 may secure the inventory information of the product for which the reserve is accepted so as not to be purchased by another person by designating a deadline.

In the above embodiment, the functions of the means 100 to 105 of the control unit 10 are realized by a program, but all or a part of each means may be realized by hardware such as ASIC. Further, the program used in the above embodiment can be stored in a recording medium such as a CD-ROM and provided. Further, the replacement, deletion, addition, etc. of the above steps described in the above embodiment can be performed without changing the gist of the present invention.

1: Information processing device 2a: Terminal 3a: Terminal 4: Network 5: Information processing system 6a: Salesperson 7a: Customers 8A, 8B, 8C: Store 10: Control unit 11: Storage unit 12: Communication unit 100: Information registration means 101: Display control means 102: Slip reception means 103: Slip status update means 104: Notification means 105: Analysis means 110: Slip management program 111: Store information 112: Salesperson information 113: Product information 114: Slip information 115: Accepted Slip information 116: Notification information

[1] Computer
At least the contact information of the customer who purchases the product, the voucher receiving means that receives the information on the pre-processing of the product sale together with the information of the product, and generates the received voucher information.
A display processing means for displaying the contents of the received slip information on the display unit of the external terminal, and
Information for functioning as a notification means for transmitting the completion of the pre-processing to the contact of the customer when the completion of the pre-processing is input in the external terminal whose contents of the received slip information are displayed and processed. Processing program.
[2] The slip receiving means refers to slip information whose input items are predetermined for each type of preprocessing, receives input items for the preprocessing, and generates the accepted slip information [2]. 1] The information processing program described in.
[3] The information processing program according to the above [1] or [2], which further functions as an analysis means for generating statistical information about the type of preprocessing based on the received slip information.
[4] The information processing program according to any one of [1] to [3], further functioning as a requesting means for requesting the preprocessing to be executed by the preprocessing received by the receiving means.
[5] At least the contact information of the customer who purchases the product, the voucher receiving means that receives the information on the pre-processing of the product sale together with the information of the product, and generates the received voucher information.
A display processing means for displaying the contents of the received slip information on the display unit of the external terminal, and
An information processing device having a notification means for transmitting the completion of the pre-processing to the contact of the customer when the completion of the pre-processing is input in the external terminal whose contents of the received slip information are displayed and processed. ..

Claims (5)

Computer,
At least the contact information of the customer who purchases the product, the voucher receiving means that receives the information on the pre-processing of the product sale together with the information of the product, and generates the received voucher information.
An information processing program for functioning as a notification means for transmitting the completion of the preprocessing to the customer's contact information based on the received slip information. The slip receiving means according to claim 1, which refers to slip information whose input items are predetermined for each type of the pre-processing, receives input items for the pre-processing, and generates the received slip information. Information processing program. The information processing program according to claim 1 or 2, further functioning as an analysis means for generating statistical information about the type of preprocessing based on the received slip information. The information processing program according to any one of claims 1 to 3, further functioning as a requesting means for requesting the preprocessing to be executed by the preprocessing received by the receiving means. At least the contact information of the customer who purchases the product, the voucher receiving means that receives the information on the pre-processing of the product sale together with the information of the product, and generates the received voucher information.
An information processing device having a notification means for transmitting the completion of the preprocessing to the customer's contact information based on the received slip information.

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