JP2021170325A - Fan making support device, method, and system - Google Patents

Abstract

To provide a device for promoting fan making of a customer, making a new fan from the fan, and thereby increasing a user.SOLUTION: A general customer exchanges with coach users to cause first fan making, the general customer subjected to the first fan making becomes a member customer, the member customer exchanges with the coach users and browses a portal site to cause second fan making, the member customer subjected to the second fan making concludes a contract of a project type house and becomes a general user, the general user exchanges with other general users and coach users, makes a post on a portal site and browses the portal site to cause third fan making, the general user subjected to the third fan making becomes a coach user, and the coach user exchanges with general customers and member customers to promote first fan making of the general customer or second fan making of the member customer.SELECTED DRAWING: Figure 1

Description

The present invention relates to a fan-making support device, a method, and a system.

In the sale of homes, the effectiveness of sales is enhanced by connecting customers and building owners (see, for example, Patent Documents 1 and 2).

In Patent Document 1, a user is registered, example data is presented to the user to accept a question, an answer from the owner is answered to the user, and the degree of contribution is given to the owner who responds to the answer. Calculate and reward, collate users with prospects, investigate sales representative candidates using the user's communication history, the user appoints the desired sales representative, and sell according to the collation result A management method for assigning priorities to personnel and determining sales personnel according to the priorities is disclosed.

Patent Document 2 enables customers to browse an existing building information web page that introduces the appearance, floor plan, etc. of an existing building through a network. The owner of the building who cooperated with the posting on the existing building information web page is entrusted with the response to the customer's question and takes part in the sales activities. Reward the owners of the buildings that helped to acquire customers. A management method for storing scraps of information of interest to the viewer is disclosed in the individual information folder.

JP-A-2002-342652 Japanese Unexamined Patent Publication No. 2003-16342

However, both the management methods of Patent Documents 1 and 2 are management methods from the viewpoint of the side that sells (sales) the house, such as appointing a sales person or having the building owner take part in the sales activities. I can say. When sales (sales) are taken into consideration in this way, a confrontational structure between the selling side and the buying side is likely to occur. For example, if the buying side tries to obtain it, the selling side will not be able to do it, and if the selling side is aware of the profit, the burden on the buying side will increase.

If we can move away from the relationship between the seller and the buyer and share the purpose of "a house for such a living", we will be able to unify our intentions beyond the boundaries of the seller and the buyer, and such a dilemma will not arise. In addition, since it is difficult to understand the merits and demerits and values of planned housing without actually living, it is planned by customers listening to and experiencing how they live in the exhibition hall. You can deepen your understanding of the advantages and disadvantages of housing and their values.

The present invention has been made to solve the above-mentioned conventional problems, and provides a fan-making support device, a method, and a system capable of promoting the fanning of customers and increasing the number of users. The purpose is.

The present invention relates to a general customer terminal possessed by a general customer, a member customer terminal possessed by a member customer, a general user terminal possessed by a general user, a coach user terminal possessed by a coach user, a member customer terminal, a general user terminal, and the like. A portal site server that has a portal site that can be accessed by coach user terminals and can browse and search each other's topics, general customer information of general customers, member customer information of member customers, and general user information of general users. And the fan-building support device that has the coach user information of the coach user, the database that stores the information, and the event information database that stores the event information, is connected via a network to create a fan-building support system for planned housing. It is a fan-making support device used, and the fan-making support device judges that the general customer is the first fan based on the number of visits to the housing exhibition hall of the general customer, and the first fan is made. If it is determined, the information of the membership customer club is sent to the general customer terminal, and the general customer information of the general customer who has become the first fan and joined the membership customer club is registered in the database as the member customer information. Based on the number of views of the bulletin board page of the member customer's portal site, the interest information of the housing exhibition hall, and the interest information of the portal site, it was decided that the member customer became a second fan, and the second fan was made. If it is determined, the real estate information is sent to the member customer terminal, the member customer information of the member customer who has made a second fan and contracted for the planned housing is registered in the database as general user information, and the general user portal. If it is determined that the general user has become a third fan based on the number of posts on the site and the number of days that have passed since it was registered in the database as general user information, and if it is determined that the third fan has been made, The inauguration request to the coach user is sent to the general user terminal, the general user information of the general user who has been made into a third fan and accepted the inauguration of the coach user is registered in the database as the coach user information, and becomes the first fan. Based on general customer information, member customer information, coach user information, and event information in order to match general customers and member customers with coach users for the second fanning. Then, the general customer terminal, the member customer terminal, and the coach user terminal for transmitting the event notification are determined, and the general customer terminal, the member customer terminal, and the coach user terminal are selected. , A fan-building support device that sends event announcements.

The present invention relates to a general customer terminal owned by a general customer, a member customer terminal owned by a member customer, a general user terminal owned by a general user, a coach user terminal owned by a coach user, a member customer terminal, a general user terminal, and the like. A portal site server that has a portal site that can be accessed by coach user terminals and can browse and search each other's topics, general customer information of general customers, member customer information of member customers, and general user information of general users. A fan-building support system for planned housing, in which a database that stores coach user information of coach users and a fan-building support device that has an event information database that stores event information are connected via a network. It is a fan-building support method in the above, and the fan-building support device determines that the general customer is the first fan based on the number of visits to the housing exhibition hall of the general customer, and the first fan is made. If it is determined, the information of the membership customer club is sent to the general customer terminal, and the general customer information of the general customer who has become the first fan and joined the membership customer club is registered in the database as the member customer information. Based on the number of views of the bulletin board page of the member customer's portal site, the interest information of the housing exhibition hall, and the interest information of the portal site, it was decided that the member customer became a second fan, and the second fan was made. If it is determined, the real estate information is sent to the member customer terminal, the member customer information of the member customer who has made a second fan and contracted for the planned housing is registered in the database as general user information, and the general user portal. If it is determined that the general user has become a third fan based on the number of posts on the site and the number of days that have passed since it was registered in the database as general user information, and if it is determined that the third fan has been made, The inauguration request to the coach user is sent to the general user terminal, the general user information of the general user who has been made into a third fan and accepted the inauguration of the coach user is registered in the database as the coach user information, and becomes the first fan. Based on general customer information, member customer information, coach user information, and event information in order to match general customers and member customers with coach users for the second fanning. Then, determine the general customer terminal, member customer terminal, and coach user terminal to send the event notification, and determine the general customer terminal, member customer terminal, and coach user end. Finally, it is a fan-building support method that sends event announcements.

The present invention relates to a general customer terminal owned by a general customer, a member customer terminal owned by a member customer, a general user terminal owned by a general user, a coach user terminal owned by a coach user, a member customer terminal, a general user terminal, and the like. A portal site server that has a portal site that can be accessed by coach user terminals and can browse and search each other's topics, general customer information of general customers, member customer information of member customers, and general user information of general users. A fan-building support system for planned housing, in which a database that stores coach user information of coach users and a fan-building support device that has an event information database that stores event information are connected via a network. If the fan-building support device determines that the general customer has become the first fan based on the number of visits to the housing exhibition hall of the general customer, and determines that the first fan has been made, the fan-building support device determines that the general customer has become the first fan. The information of the membership customer club is sent to the general customer terminal, the general customer information of the general customer who has become the first fan and joined the membership customer club is registered in the database as the member customer information, and the member customer portal site If it is determined that the member customer has become a second fan based on the number of views of the bulletin board page, the interest information of the housing exhibition hall, and the interest information of the portal site, and if it is determined that the second fan has been made, The real estate information is sent to the member customer terminal, the member customer information of the member customer who has made a second fan and contracted the planned housing is registered in the database as general user information, and the number of postings to the portal site of the general user and , Based on the number of days elapsed since it was registered in the database as general user information, it is judged that the general user has become a third fan, and if it is judged that the third fan has been made, a request for appointment to a coach user is made. Is sent to the general user terminal, and the general user information of the general user who has been made into a third fan and accepted the appointment of the coach user is registered in the database as the coach user information, and becomes the first fan and the second fan. Event announcement based on general customer information, member customer information, coach user information, and event information in order to match general customers and member customers with coach users. Determine the general customer terminal, member customer terminal, and coach user terminal to be sent, and send the event notification to the general customer terminal, member customer terminal, and coach user terminal. It is an ann-making support system.

According to the fan-making support device, method, and system of the present invention, it is possible to promote the fanization of customers, and the fans can generate more fans, thereby increasing the number of users.

Conceptual diagram of the fan-building cycle of the embodiment Configuration example of the fan-building system of the embodiment General customer band terminal block diagram of the embodiment The screen of the top page of the portal site My page screen Block diagram of the fan-building support device of the embodiment Flowchart of fan making process of embodiment Flowchart of event creation in the fan-building process of the embodiment Diagram showing a housing exhibition hall Flowchart of matching process of embodiment Flowchart of matching process of embodiment Flowchart of matching process of embodiment

FIG. 1 is a conceptual diagram of the fan making cycle of the embodiment. In the following embodiment, the creation of fans for planned housing will be described as an example, but the target products and services are not limited to this. A planned house is a house that is built by selecting one's favorite items from the exterior, floor plan, interior, equipment, etc. prepared by the house maker based on the concept of living style.

In FIG. 1, the general customer means a customer who has not joined the membership-based customer club but is a customer before the contract of the planned housing.

A member customer is a customer who has not contracted for a planned housing and has already joined a membership customer club that needs to pay a predetermined membership fee (annual membership fee, etc.). A member customer is a person who decides to go this way and takes the risk of an annual membership fee in order to become a paid member. Member customers can browse the portal site described later by joining the membership customer club.

A general user is a user who has contracted for a planned housing and is not registered as a coach user (also called a coacher).

A coach user is a user who has signed a contract for a planned housing and is registered as a coach. A coacher is a person with a strong altruistic spirit who wants to help others while having fun. Coachers convey the joy of living through exhibition halls and portal sites.

General customers, member customers, general users, and coach users can meet directly and communicate with each other by holding events, etc. at housing exhibition halls such as planned housing ("in Fig. 1"). Area of "communication in the exhibition hall").

Member customers, general users, and coach users can exchange information on the portal site and communicate with each other (the area of "communication on the portal site" in Fig. 1).

(First fan)
When general customers come to the housing exhibition hall and interact with the coach users through coaching, etc., they can sympathize with the values of the planned housing and develop a sense of fellowship, becoming the first fan. Is done. General customers will deepen their interaction with coach users by returning to the exhibition hall. As a result, the general customer who has become the first fan will join the membership customer club. General customers who join will transform themselves into member customers.

(Second fan)
Member customers visit the housing exhibition hall to interact with coach users and browse portal sites to deepen exchanges with general users and coach users.

By browsing the portal site, member customers can sympathize with the actual enjoyment of life by general users and coach users, and by interacting with coach users at the exhibition hall and strengthening their sense of fellowship, they become second fans. Is made. The second fan-ized member customer leads to a contract for a planned housing. The contracted member customers change themselves into general users.

(Third fan)
General users can deepen exchanges with other general users and coach users by posting on the portal site and browsing the portal site. General users are the third fan by boasting their own enjoyable life after a certain period of time has passed since they started living in a planned housing, and by interacting with other general users and coach users and strengthening their sense of fellowship. Is made. General users who have become fans of the third will evolve into coach users themselves.

(Coaching)
Coach users can become a first fan of general customers (ie, become a member) or a second fan of member customers (ie, users) by coaching at a housing exhibition hall or posting on a portal site. To become) proceeds.

Coaching is, for example, telling customers the joy of living, telling customers the advantages and disadvantages that can be understood only by living, and teaching customers how to use a wood stove and how to maintain a planned house. And so on.

Coach users have the psychology of wanting to know the enjoyable life of planned housing, and also the psychology of wanting to help people and increase the number of friends. These psychology motivates coach users, actively communicates with general customers and member customers, and further promotes the above-mentioned first fanization and second fanization.

By receiving coaching and experiencing life at the housing exhibition hall, general customers and member customers will gain more knowledge about planning-type housing, reduce their anxiety about planning-type housing, and sympathize with the values of planning-type housing. , Planning-type housing is becoming a fan.

According to this method, the main activity is to make fans (make friends) of the same planned housing. Furthermore, when making fans and making friends, the sales staff does not come to the fore, so customers and users do not become aware of sales and sales. Therefore, a dilemma such as a conflict between the seller and the buyer can be avoided.

Furthermore, if the number of fans increases, word-of-mouth will increase, and it is possible to further increase the number of fans without sales or promotion. Increasing voluntary word-of-mouth by customers and users does not make customers and users aware of sales and sales.

Furthermore, this rotation of the fan-building cycle will increase the number of coach users, which will create a positive cycle of creating more fans for general customers and member customers.

Furthermore, in this fan-building cycle, customers and users become fans in stages, such as 1st fan, 2nd fan, and 3rd fan, so it is possible to take appropriate fan-making support measures in stages. , Customers and users will become fans without difficulty.

FIG. 2 shows a configuration example of a fan making system including the fan making support device of the embodiment. The fan making system 1 includes a fan making support device 100, a general customer terminal 200, a member customer terminal 300, a general user terminal 400, a coach user terminal 500, and a portal site server 600 connected by a network 700.

In the embodiment, the general customer terminal 200 cannot access the portal site server 600. Further, in FIG. 2, the fan making support device 100 and the portal site server 600 are separate devices, but they may be the same device.

Further, FIG. 2 shows one general customer terminal 200, one member customer terminal 300, one general user terminal 400, and one coach user terminal 500, but the fan making system 1 shows the general customer terminal 200 and the member. A plurality of customer terminals 300, general user terminals 400, and coach user terminals 500 may be included.

The general customer terminal 200, the member customer terminal 300, the general user terminal 400, and the coach user terminal 500 have a network interface that enables wired or wireless communication, and loads a program stored in a storage medium into a memory. Each function is enabled by running the program on the CPU (Central Processing Unit).

The hardware configuration of the general customer terminal 200, the member customer terminal 300, the general user terminal 400, and the coach user terminal 500 may be a known hardware configuration such as a smartphone, a tablet PC, or a PC.

FIG. 3 is a block diagram of the general customer terminal 200. Since the hardware configurations of the general customer terminal 200, the member customer terminal 300, the general user terminal 400, and the coach user terminal 500 are common, the general customer terminal 200 will be described as a representative.

The configuration of the control system of the general customer band terminal 200 will be described. FIG. 3 is a block diagram of the general customer terminal 100 of the embodiment. The CPU 201, ROM (Read Only Memory) 202, RAM (Random Access Memory) 203, external I / F (Interface) 206, operation panel 205, GPS sensor 207, and camera 208 are connected via the system bus 209. The control unit 204 is composed of the CPU 201, the ROM 202, and the RAM 203.

The ROM 202 stores in advance a program and a threshold value executed by the CPU 201. Further, the ROM 202 stores in advance a program for acquiring the position information of the general customer terminal 200 by the GPS sensor 207. The GPS sensor 207 acquires the latitude and longitude of the general customer terminal 200.

In the embodiment, an example in which GPS is used as a sensor for acquiring the latitude and longitude of the general customer terminal 200 is shown, but the present invention is not limited to this, and for acquiring the latitude and longitude of the general customer terminal 200, for example, geomagnetism. It can also be calculated using information from sensors, accelerometers, gyro sensors, and pressure (pressure) sensors.

The position of the general customer terminal 200 can be calculated based not only on the information from the GPS sensor 207 but also on the radio waves transmitted from the access point. Calculation methods using wireless LAN include TOA method, TDOA method, RSSI method and the like. Further, the position of the general customer terminal 200 can be calculated by using the beacon method, the UWB method, the IMES method and other indoor positioning techniques.

In the RAM 203, various memory areas such as an area for developing a program executed by the CPU 201 and a work area for data processing by the program are dynamically formed.

The RAM 203 has a position storage area for storing latitude and longitude information (position information) of the current location of the general customer terminal 200. The position information stored in the position storage area includes the information acquired by GPS 207 and the position calculated from the position of the access point.

The external I / F 206 is an interface for communicating with external devices such as a fan making support device 100, a general customer terminal 200, a member customer terminal 300, a general user terminal 400, a coach user terminal 500, and a portal site server 600. Is. The external I / F 206 may be an interface for data communication with an external device. For example, the external I / F 206 may be a network interface for communicating over the network. Further, the data communication method may be Wi-Fi (registered trademark) communication or USB communication. The external I / F 206 may include, for example, a wireless communication mechanism compliant with the IEEE 802.11 standard or a short-range wireless communication mechanism compliant with the IEEE 802.11 standard. Units conforming to other wireless communication standards may be included.

The operation panel 205 is a user interface in which a display unit and a touch panel are integrated. The operation panel 205 is arranged on the front surface of the main body of the general customer terminal 200, and has a display unit including a touch panel. The control unit 204 controls the content displayed on the display unit of the operation panel 205. The operation panel 205 outputs the information input to the touch panel to the control unit 204. The information related to each process input from the operation panel 205 is stored in a predetermined area of the RAM 203 as the process information. In the general customer terminal 200 having the above configuration, the general customer terminal 200 executes screen display based on a preset program.

The camera 208 is an image sensor such as a CCD or CMOS. The camera 208 outputs the read information such as the captured two-dimensional code to the control unit 204. The read information input from the camera 208 is stored in a predetermined area of the RAM 203.

The portal site server 600 has a network interface that enables wired or wireless communication, loads a program stored in a storage medium into a memory, and operates the program on a CPU (Central Processing Unit) to perform each function. To enable. Since the hardware configuration of the portal site server 600 may be a hardware configuration of a known server or the like, the description of the internal configuration will be omitted.

The member customer terminal 300, the general user terminal 400, and the coach user terminal 500 can access the portal site server 600 by inputting an ID or the like from the operation panel 205. On the other hand, the general customer terminal 200 is not accessible to the portal site server 600.

In this way, it is one of the incentives to become a member to make a difference in the correspondence between general customers and member customers in accessing the portal site. In addition, since the members are those who have paid the admission fee and decided to know more about the planned housing, it is easy for general users and coach users to accept as friends, and communication on the portal site will be active. ..

The portal site server 600 stores the data of each user page of the general user and the coach user. When the general user terminal 400 and the coach user terminal 500 access the portal site server 600, the general user and the coach user can browse the user pages of any general user and any coach user. be. The member customer terminal 300, the general user terminal 400, and the coach user terminal 500 can browse the bulletin board page by accessing the portal site server 600.

FIG. 4 shows the screen of the top page of the portal site stored in the portal site server 600 and displayed on the member customer terminal 300, the general user terminal 400, and the coach user terminal 500. The screens displayed on the member customer terminal 300, the general user terminal 400, and the coach user terminal 500 are partially different.

As shown in FIG. 4, the top page screen has a My Page button (only general user terminal 400 and coach user terminal 500 can be displayed) and a user list button (only general user terminal 400 and coach user terminal 500). (Displayable), bulletin board button, coacher application button (displayable only for general user terminal 400), and event information button (displayable only for general user terminal 400 and coach user terminal 500) are displayed.

When the operator touches the My Page button displayed on the screen of the terminal, the general user terminal 400 and the coach user terminal 500 display the My Page stored in the portal site server 600.

FIG. 5 shows the screen of My Page. Information (name, address, telephone number, e-mail address) of general users and coach users is displayed on My Page (<Basic information> in FIG. 5).

Information that can be disclosed by general users and coach users (total number of days for users, tags (tags indicating preset hobbies, and other keywords)) is displayed on My Page (<Profile> in FIG. 5). Information on coach users (total number of coach days, activity location) is displayed on My Page (<Coach information> in FIG. 5).

When the operator touches the user list button displayed on the screen of the terminal, the general user terminal 400 and the coach user terminal 500 display the user list page (not shown) stored in the portal site server 600.

The user list page has a function to search registered general users and coach users by region, total number of days of users, user type (general user or coach user), and tag (hobby, etc.). As a result, the general user and the coach user can search for the general user and the coach user who are interested and obtain information.

The user list page has a function of being able to contact registered general users and coach users by e-mail or the like. As a result, the general user and the coach user can exchange messages with the interested general user and the coach user. With these functions, it is possible to create an opportunity to deepen interaction with general users and coach users.

When the operator touches the bulletin board button displayed on the screen of the terminal, the member customer terminal 300, the general user terminal 400, and the coach user terminal 500 display the bulletin board page (not shown) stored in the portal site server 600. indicate.

On the bulletin board page, member customers, general users, and coach users can share the wisdom of general users and coach users for each theme of life.

When the general user touches the coacher application button displayed on the screen of the terminal, the general user terminal 400 displays the coacher application page (not shown) generated by the portal site server 600.

On the coacher application page, a request for inauguration of a coacher from the fan-building support device 100 is displayed, and a general user can accept the inauguration of a coacher from the coacher application page.

When the operator touches the event information button displayed on the screen of the terminal, the general user terminal 400 and the coach user terminal 500 display the event information page (not shown) generated by the portal site server 600. The location, date and time, and event details are displayed on the event information page.

FIG. 6 is a block diagram of the fan making support device 100 of the embodiment.

CPU (Central Processing Unit) 101, ROM (Read Only Memory) 102, RAM (Random Access Memory) 103, HDD (Hard Disk Drive) 105, external I / F (Interface) 106, and The input unit 107 is connected. The control unit 104 is composed of the CPU 101, the ROM 102, and the RAM 103.

The ROM 102 stores in advance a program and a threshold value executed by the CPU 101.

The RAM 103 has various memory areas such as an area for developing a program executed by the CPU 101 and a work area for data processing by the program.

The HDD 105 stores data and the like input from the input unit 107. The HDD 105 stores a general customer database 1051, a member customer database 1052, a general user database 1053, a coach user database 1054, and an event information database 1055.

Table 1 shows a data table (general customer information) of the general customer database 1051. The general customer database 1051 has a name area, an ID area, a terminal address area, a location area, and an attribute area for each general customer. The general customer database 1051 may have another area (for example, an address). Further, in Table 1, the number of general customers is set to 3 from a to c, but the number may be increased or decreased according to the number of general customers.

The name area is an area for storing the name information of general customers. The ID area is an area for storing ID information of general customers. The name area and the ID area are areas in which information is input by the system administrator operating the input unit 107.

The terminal address area is an area for storing the contact information of the general customer terminal 200 of the general customer. The terminal address area is an area in which information is input by the system administrator operating the input unit 107.

The place area is an area for storing the place information of the exhibition hall visited by general customers. The location area is an area where information is input by the system administrator operating the input unit 107. The number of storage locations is one in Table 1, but may be plural.

The attribute area is an area for storing attribute information such as hobbies, occupations, and ages of general customers. The attribute area is an area in which information is input by the system administrator operating the input unit 107. The number of attributes to be stored is one in Table 1, but may be plural. The control unit 104 reads the contents of each of these areas and executes the fan conversion process.

Table 2 shows a data table (member customer information) of the member customer database 1052. The member customer database 1052 has a name area, an ID area, a terminal address area, a place area, an attribute area, an issue area, and an area of interest for each member customer. The member customer database 1052 may have other areas. Further, in Table 2, the number of member customers is set to 3 from a to c, but the number may be increased or decreased according to the number of member customers.

The name area is an area for storing the name information of member customers. The ID area is an area for storing ID information of member customers. The name area and the ID area are areas where information is input by the system administrator operating the input unit 107.

The terminal address area is an area for storing the contact information of the member customer terminal 300 of the member customer. The terminal address area is an area in which information is input by the system administrator operating the input unit 107.

The place area is an area for storing the place information of the exhibition hall visited by the member customer. The location area is an area where information is input by the system administrator operating the input unit 107. The number of storage locations is one in Table 2, but may be plural.

The attribute area is an area for storing attribute information such as hobbies, occupations, and ages of member customers. The attribute area is an area in which information is input by the member customer operating the member customer terminal 300 or the system administrator by operating the input unit 107. The number of attributes to be stored is one in Table 2, but may be plural.

The task area is an area for storing task information when a member customer makes a contract. Issues include, for example, financial issues, land purchases, family opinions, and the like. The problem area is an area where information is input by the system administrator operating the input unit 107. The number of storage locations is one in Table 2, but may be plural.

The area of interest is an area for storing the theme information of the bulletin board page of the portal site viewed by the member customer. The area of interest is an area in which the theme information is input by the control unit 104 based on the browsing operation of the member customer. The number of theme information to be stored is one theme in Table 2, but may be a plurality of themes. The control unit 104 reads the contents of each of these areas and executes the fan conversion process. The area of interest is an area for storing interest information such as appeal points, which will be described later, and a model house in a housing exhibition hall in which member customers are interested.

Table 3 shows a data table (general user information) of the general user database 1053. The general user database 1053 has a name area, an ID area, a terminal address area, a place area, an attribute area, an issue area, a user registration date area, and a frequency area for each general user. The general user database 1053 may have other areas. Further, in Table 3, the number of general users is set to 3 from a to c, but the number may be increased or decreased according to the number of general users.

The name area is an area for storing the name information of a general user. The ID area is an area for storing ID information of a general user. The name area and the ID area are areas where information is input by the system administrator operating the input unit 107.

The terminal address area is an area for storing the contact information of the general user terminal 400 of the general user. The terminal address area is an area in which information is input by a general user operating the general user terminal 400 or the system administrator by operating the input unit 107.

The place area is an area for storing the place information of the exhibition hall contracted by a general user. The location area is an area where information is input by the system administrator operating the input unit 107.

The attribute area is an area for storing attribute information such as hobbies, occupations, and ages of general users. The attribute area is an area in which information is input by a general user operating the general user terminal 400 or the system administrator by operating the input unit 107. The number of attributes to be stored is one in Table 3, but may be plural.

The task area is an area for storing task information before the contract of a general user. The problem area is an area where information is input by the system administrator operating the input unit 107. The number of storage locations is one in Table 3, but may be plural.

The user registration date area is an area for storing registration date information of a general user. The user registration date area is an area in which information is input by the control unit 104 based on the registration date in the general user database.

The frequency area is an area for storing information on the frequency of visits to the exhibition hall by general users, or the frequency of access (number of accesses) and frequency of posting (number of postings) of general users to the portal site. In the frequency area, information is input by the control unit 104 based on the frequency of visits of the exhibition hall by general users or the frequency of access (posting) to the portal site of general users, or the system administrator inputs the input unit 107. This is an area where information is input by operating. The number of frequencies to be stored is one type in Table 3, but it may be stored separately for each type. The control unit 104 reads the contents of each of these areas and executes the fan conversion process.

Table 4 shows a data table (coach user information) of the coach user database 1054. The coach user database 1054 has a name area, an ID area, a terminal address area, a place area, an attribute area, an assignment area, a user registration date area, a coach registration date area, and a scoring area for each coach user. The coach user database 1054 may have other areas. Further, in Table 4, the number of coach users is set to 3 from a to c, but the number may be increased or decreased according to the number of coach users.

The name area is an area for storing the name information of the coach user. The ID area is an area for storing the ID information of the coach user. The name area and the ID area are areas where information is input by the system administrator operating the input unit 107.

The terminal address area is an area for storing the contact information of the coach user terminal 500 of the coach user. The terminal address area is an area in which information is input by the coach user operating the coach user terminal 500 or the system administrator by operating the input unit 107.

The place area is an area for storing information on the place of activity of the coach user (exhibition hall, etc.). The location area is an area in which information is input by the coach user operating the coach user terminal 500 or the system administrator by operating the input unit 107. The number of storage locations is one in Table 4, but may be plural.

The attribute area is an area for storing attribute information such as a coach user's hobby, occupation, and age. The attribute area is an area in which information is input by the coach user operating the coach user terminal 500 or the system administrator by operating the input unit 107. The number of attributes to be stored is one in Table 4, but may be plural.

The task area is an area for storing the task information before the contract of the coach user. The problem area is an area where information is input by the system administrator operating the input unit 107. The number of storage locations is one in Table 4, but may be plural.

The user registration date area is an area for storing registration date information of becoming a coach user user. The user registration date area is an area in which information is input by the control unit 104 based on the registration date in the general user database.

The coach registration date area is an area for storing the registration date information of the coach user who became a coach. The coach registration date area is an area in which information is input by the control unit 104 based on the registration date in the coach user database.

The scoring area is an area that stores scoring information calculated by the control unit 104 based on the number of times the coach-user has planned an event, the number of times the event has been attended, and the number of general customers or member customers who have become general users. be.

Table 5 shows a data table (event information) of the event information database 1055. The event information database 1055 has a place area, a date and time area, a planner area, a participant area, and a content area for each event. The event information database 1055 may have other areas and may include planning information of event contents. Further, in Table 5, the number of events is set to three, a to c, but the number may be increased or decreased according to the number of events.

The place area is an area for storing information on the place (exhibition hall, etc.) where the event is held. The date and time area is an area for storing information on the date and time when the event is held. The place area and the date and time area are areas where information is input by the system administrator operating the input unit 107.

The planner area is an area for storing the person who planned the event (planner information). The planner area is an area in which information is input by the system administrator operating the input unit 107. The number of planners to be memorized is one in Table 5, but it may be a plurality of planners. In addition, the coach user may be the planner.

The participant area is an area for storing the participants (participant information) of the event. Participants in the event will be general customers, member customers, general users, and coach users. The participant area is an area in which information is input by the system administrator operating the input unit 107. The number of participants to be memorized is one in Table 5, but it may be a plurality of participants.

The content area is an area for storing content information of the content of the event (hobbies, occupations, ages, etc. corresponding to the content of the project). The content area is an area in which information is input by the system administrator operating the input unit 107. The number of contents to be stored is one in Table 4, but may be plural.

The general customer, member customer, general user, and coach user databases 1051 to 1054 stored in the HDD 105 include the general customer database 1051, the member customer database 1052, the general user database 1053, and the coach user database 1054. By providing all the areas owned by the company and an area with a status indicating any of general customers, member customers, general users, and coach users, it may be used as one database, and general customers and member customers, general users and coaches. The database may be divided into customer and user units like users.

The external I / F 106 is an interface for communicating with an external device such as a client terminal (PC). The external I / F 106 connects to the general customer terminal 200, the member customer terminal 300, the general user terminal 400, the coach user terminal 500, and the portal site server 600.

The external I / F 106 may be an interface for data communication with an external device, for example, a device (USB memory or the like) locally connected to the external device, or a network for communication via a network. It may be an interface.

The external I / F 106 is connected to a printing device (not shown) such as a printer. The external I / F 106 is connected to a display device (not shown) such as a liquid crystal display.

The input unit 107 is an input device such as a keyboard, a mouse, and a scanner (reading device).

In the fan making support device 100 having the above configuration, the fan making support device 100 executes the fan making job based on a preset program. FIG. 7 is a flowchart of the fan making process of the embodiment.

First, when a general customer visits the housing exhibition hall, the control unit 104 registers the general customer information input from the input unit 107 in the general customer database 1051 (STEP101).

At the housing exhibition hall, general customers can talk with coach users about their living know-how with peace of mind and interact with each other. 1 is made into a fan (STEP102).

The fan-making support device 100 may store the number of visits of the general customer to the housing exhibition hall in the general customer database 1051 and determine the first fan of the general customer based on the number of visits. For example, the fan-making support device 100 may determine that the general customer has become the first fan when the number of visits by the general customer exceeds five.

The first general customer who has become a fan joins the "membership customer club" and becomes a member customer in order to deepen exchanges. The general customer terminal 200 transmits the membership acceptance information to the fan making support device 100. Alternatively, the membership acceptance information may be input to the fan making support device 100 by operating the input unit 107 of the fan making support device 100. The control unit 104 of the fan-making support device 100 that has received the membership acceptance information registers the general customer information in the member customer database 1052 as the member customer information (STEP103).

When a general customer joins the "membership customer club", the fan-building support device 100 registers the general customer information of the general customer who joined the "membership customer club" in the member customer database 1052 as the member customer information. do.

Alternatively, when the fan-building support device 100 determines that the first fan of the general customer has been made, the fan-building support device 100 transmits the guidance of the "membership-based customer club" to the general customer terminal 200, and the general customer terminal 200 " When the membership in the "membership customer club" is received, the general customer information of the general customer terminal 200 may be registered in the member customer database 1052 as the member customer information.

Member customers visit the exhibition hall to interact with coach users, access the portal site 600, and browse the bulletin board pages of interest. As a result, member customers become more attached to the planned housing, and they repeatedly visit the exhibition hall to become a second fan (step 104). The portal site server 600 transmits the theme information of the bulletin board page viewed by the member customer to the fan-building support device 100 at any time. The fan making support device 100 updates the theme information of the area of interest in the member customer database 1052 based on the received theme information.

The fan-building support device 100 contains the member customer database 1052, such as the number of visits to the exhibition hall of the member customer, the number of accesses to the portal site, the number of views of the bulletin board page, the model house of the housing exhibition hall, and appeal points. The interest information and the interest information of the portal site are memorized, and based on the interest information such as the number of visits, the number of accesses, the number of views, the model house of the housing exhibition hall and the appeal point, and the interest information of the portal site, the member customer's first It may be judged that the fan of 2 is used.

Here, "determining the second fanization of a member customer based on the interest information such as the number of views, the model house of the housing exhibition hall, the appeal point, and the interest information of the portal site" means, for example, the housing exhibition hall. When the interest information such as the model house and the appeal point of the member customer and the interest information of the portal site match the predefined interest contents, it is sufficient to judge the second fanization of the member customer.

The fan-making support device 100 connects to the portal site server 600, and the member customer terminal 300, the general user terminal 400, and the coach user terminal 500 access each other's topics by accessing the portal site server 600. Or you can search.

The second fan-ized member customer becomes more motivated to purchase a planned house, signs a contract for a planned house, and becomes a general user. The control unit 104 registers the member customer information input from the input unit 107 in the general user database 1053 as general user information (step 105).

When a member customer makes a contract for construction work, the fan making support device 100 registers the member customer information of the member customer who has made a contract for construction work in the general user database 1053 as general user information.

Alternatively, when the fan making support device 100 determines that the member customer has become a second fan, the site information (real estate information) is transmitted to the member customer terminal 300, and the construction work (planning) is performed from the member customer terminal 300. When the contract completion of the type housing) is received, the member customer information of the member customer terminal 300 may be registered in the general user database 1053 as the general user information.

After a certain period of time has passed since a general user started living in a planned housing, he / she can interact with other general users and coach users at the exhibition hall, post on the portal site, and browse the portal site. The attachment to the community of planned housing will increase, and general users will become a third fan (step 106).

The fan-building support device 100 has registered the general user database 1053 in the number of visits to the exhibition hall of general users, the number of postings on the portal site, the number of times the bulletin board page has been viewed, and the progress since registration in the general user database 1053. It is also possible to memorize the number of days and determine the third fan of the general user based on the number of visits, posts, views, and the number of days elapsed since the registration in the general user database 1053 as general user information. ..

On the portal site, general users and coach users will be connected with live voices, their attachment to the community will increase, and general users will become a third fan.

The general user who has become a third fan is a coach user. The fan-building support device 100 determines the number of days elapsed from the user registration date of the general user database 1053, or the frequency (frequency / number of visits to the exhibition hall of general users, or access (posting) frequency / frequency of access (posting) to the portal site of general users. (Number of times) or, based on the number of times the bulletin board page of the portal site is viewed, it is determined that the general user has become a third fan, and if it is determined that the third fan has been made, the general user terminal 400 is provided with a coach. You may also send a user appointment request.

When the acceptance of the appointment of a coach user is received from the general user terminal 400, the control unit 104 of the fan making support device 100 registers the general user information as the coach user information in the coach user database 1054 (step 107).

When the fan-making support device 100 registers the general user information of the general user who has accepted the appointment of the coach user in the coach user database 1054, the fan-making support device 100 may execute the process of sending the coach-dedicated goods to the coach user.

When coach users interact with general customers and member customers at exhibition halls and post on portal sites at events, etc., the general customers become the first fans or the member customers become the second fans.

FIG. 8 is a flowchart of event creation in the fan making process of the embodiment.

The fan-making support device 100 is used with general customers and member customers to provide opportunities for interaction between general customers and member customers and coach users for the first fan conversion and the second fan conversion. Generate event notification information in Table 5 for transmission to coach users (STEP201)

The fan making support device 100 has an event information database 1055 that stores event information. The fan making support device 100 is based on the information of the general customer database 1051, the information of the member customer database 1052, the information of the coach user database 1054, and the event information database 1055. The general customer terminal 200 and the member customer terminal 300 for transmitting the event notification and the coach user terminal 500 are determined by matching the general customer or member customer with the coach user for fanning (STEP202).

The fan-building support device 100 may determine a coach user who frequently posts to the corresponding theme based on the information of interest in the member customer database 1052, and try to match with the coach user.

The fan-building support device 100 extracts the theme of the bulletin board page viewed by the member customer during a predetermined period and the attributes included in the posted content based on the information of interest which is the theme of the bulletin board page of the member customer database 1052. , The corresponding attribute may be an attribute common to the browsing member customer, and the attribute may be stored in the member customer database 1052 as attribute information and used for matching.

The fan-building support device 100 is a general customer terminal 200 that performs matching based on the commonality of the data areas of the general customer database 1051, the member customer database 1052, the coach user database 1054, and the event information database 1055, and transmits the event notification. , The member customer terminal 300, and the coach user terminal 500 may be determined.

For example, when an event is held at a specific place (exhibition hall), the fan-making support device 100 includes a general customer terminal 200, a member customer terminal 300, and a coach user terminal in which information on the place is stored in a database. Matching with 500 may be attempted.

In addition, when the content of the event corresponds to a specific task (funds, land, family, etc.) or attribute (hobby, occupation, age, etc.), the fan-building support device 100 has information and attributes of the task. The general customer terminal 200 or the member customer terminal 300 in which the information of the above is stored in the database may be matched with the coach user terminal 500.

The fan making support device 100 may store the event information created by the coach user received from the coach user terminal 500 in the event information database 1055. Being able to organize an event by the coach user can increase the motivation of the coach user.

When the fan making support device 100 determines the general customer terminal 200 and the member customer terminal 300 for transmitting the event notification and the coach user terminal 500, the event notification is sent to the general customer terminal 200 and the member customer terminal 300 and the coach. It is transmitted to the user terminal 500 (STEP203). When the coach user interacts with the general customer or the member customer who received the event notification at the exhibition hall, the general customer becomes the first fan or the member customer becomes the second fan.

After the event ends, the fan-building support device 100 may send feedback of the questionnaire results from the general customer or the member customer to the coach user terminal 500, and the number of the general customers or the member customers who have become general users. Feedback may be sent (STEP204). This can increase the motivation of coach users.

The fan-building support device 100 calculates a score such as a coach mile based on the number of times a coach-user event is planned, the number of times a user participates, and the number of general customers or member customers becoming general users, and the score is used as a coach. It may be transmitted to the user terminal 500. This can increase the motivation of coach users.

Next, the fan-building cycle using the housing exhibition hall will be explained. As shown in FIG. 9, model houses 1 to 4 and an office are provided in the housing exhibition hall. It should be noted that this exhibition hall is an exhibition hall of a housing manufacturer alone that owns the fan-building support device 100. The model houses 1 to 4 are planned houses of this house maker. Further, the number of model houses is not limited to 4, and may be more or less than 4.

As shown in FIG. 9, the corresponding two-dimensional codes are installed in the model houses 1 to 4. The number of two-dimensional codes is not limited to one, and a plurality of two-dimensional codes may be installed at a plurality of appeal points such as a wood stove or a deck in each model house 1 to 4.

FIG. 10 is a flowchart of the matching process of the embodiment. When a member customer who visits the exhibition hall is interested in the model house, the two-dimensional code is imaged by the camera 308 (not shown) of the member customer terminal 300 (STEP301).

The member customer terminal 300 transmits the captured two-dimensional code reading information to the fan-making support device 100 via an external I / F 306 (not shown. The same shall apply hereinafter) (STEP 302).

The fan-making support device 100 has a database in the RAM 103 that stores explanatory data such as moving images and images corresponding to appeal points in which a two-dimensional code is installed. The fan making support device 100 determines an appeal point based on the reading information of the two-dimensional code transmitted from the member customer terminal 300, and transmits the commentary data corresponding to the appeal point (STEP 303).

The member customer terminal 300 that has received the commentary data transmitted by the fan making support device 100 displays the commentary data on the operation panel 305 (not shown) (STEP 304).

Further, when the fan making support device 100 receives the reading information of the two-dimensional code from the member customer terminal 300, the received two-dimensional code is displayed in the area of interest of the data table (member customer information) of the member customer database 1052. The appeal point corresponding to the read information is input, and the theme information of the area of interest in the member customer database 1052 is updated (STEP305).

The fan-building support device 100 includes the member customer (member customer terminal 300) and the coach user (coach user terminal 500) based on the appeal points entered in the area of interest in the data table (member customer information) of the member customer database 1052. Used for matching (STEP306). The details of the matching are described above.

FIG. 11 is a flowchart of the matching process of the embodiment. As shown in FIG. 9, the corresponding beacons 1 to 4 (transmitters 1 to 4) are installed in the model houses 1 to 4, respectively. Based on the beacon (transmitter), the model houses 1 to 4 that the member customer stopped by are determined.

When a member customer who visits the exhibition hall stops at the model house, the member customer terminal 300 receives the beacon radio waves transmitted by the beacons 1 to 4 (transmitters 1 to 4) from the external I / F 306. Acquire the beacon identification number assigned to each of the beacons 1 to 4 (transmitters 1 to 4) (STEP401).

The member customer terminal 300 transmits the acquired beacon identification number to the fan making support device 100 via the external I / F 306 (STEP402).

The fan making support device 100 has a database in the RAM 103 that stores the correspondence data between the model houses 1 to 4 and the beacon identification number. The fan making support device 100 determines the model houses 1 to 4 that the member customer stopped by based on the correspondence data between the model houses 1 to 4 and the beacon identification number transmitted from the member customer terminal 300.

The fan-building support device 100 determines that the model house having the longest stay time among the model houses 1 to 4 that the member customers stop by is the model house that the member customers are interested in (STEP403). The staying time may be calculated based on the time until the beacon radio waves transmitted by the beacons 1 to 4 (transmitters 1 to 4) are out of the service area.

The fan-building support device 100 inputs model houses 1 to 4 in which the member customer is interested in the area of interest in the data table (member customer information) of the member customer database 1052, and inputs the theme information of the area of interest in the member customer database 1052. Update (STEP404).

The fan making support device 100 is based on the model houses 1 to 4 input in the area of interest of the data table (member customer information) of the member customer database 1052, and the member customer (member customer terminal 300) and the coach user (coach user terminal). Used for matching with 500) (STEP 405). The details of the matching are described above.

Further, the model houses 1 to 4 that the member customer stopped by may be determined based on the GPS position information.

FIG. 12 is a flowchart of the matching process of the embodiment. When a member customer who visits the exhibition hall stops at the model house, the member customer terminal 300 acquires the position information of the member customer terminal 300 by the GPS sensor 307 (not shown) (STEP501).

The member customer terminal 300 transmits the acquired location information to the fan making support device 100 via the external I / F 306 (STEP502).

The fan making support device 100 has a database in the RAM 103 that stores the longitude / latitude position data of the model houses 1 to 4. The fan making support device 100 determines the model houses 1 to 4 that the member customer stopped by based on the location information transmitted from the member customer terminal 300.

The fan-building support device 100 determines that the model house having the longest staying time among the model houses 1 to 4 that the member customers stop by is the model house that the member customers are interested in (STEP 503). The staying time may be calculated based on the location information transmitted from the member customer terminal 300.

The fan-building support device 100 inputs model houses 1 to 4 in which the member customer is interested in the area of interest in the data table (member customer information) of the member customer database 1052, and inputs the theme information of the area of interest in the member customer database 1052. Update (STEP 504).

The fan making support device 100 is based on the model houses 1 to 4 input in the area of interest of the data table (member customer information) of the member customer database 1052, and the member customer (member customer terminal 300) and the coach user (coach user terminal). Used for matching with 500) (STEP505). The details of the matching are described above.

Although the embodiment has been described above, this embodiment is presented as an example and is not intended to limit the scope of the invention. This novel embodiment can be implemented in various other embodiments, and various omissions, replacements, and changes can be made without departing from the gist of the invention. This embodiment and its modifications are included in the scope and gist of the invention, and are also included in the scope of the invention described in the claims and the equivalent scope thereof.

1: Fan making system 100: Fan making support device 200: General customer terminal 300: Member customer terminal 400: General user terminal 500: Coach user terminal 600: Portal site

Claims (12)

General customer terminals owned by general customers and
Member customer terminals owned by member customers and
General user terminals owned by general users and
Coach user terminals owned by coach users and
A portal site server having a portal site that is accessible to the member customer terminal, the general user terminal, and the coach user terminal, and can browse and search each other's topics.
A database that stores general customer information of the general customer, member customer information of the member customer, general user information of the general user, and coach user information of the coach user, and event information that stores event information. With a database, a fan-building support device with
However, it is a fan-building support device used in a fan-building support system for planned housing, which is connected via a network.
The fan-making support device is
Based on the number of visits of the general customer to the housing exhibition hall, it is determined that the general customer has become the first fan, and if it is determined that the first fan has been made, the membership-based customer club will be announced. Is transmitted to the general customer terminal, and the general customer information of the general customer who has been made into the first fan and has joined the membership customer club is registered in the database as the member customer information.
Based on the number of views of the bulletin board page of the portal site of the member customer, the interest information of the housing exhibition hall, and the interest information of the portal site, it is determined that the member customer becomes a second fan, and the second When it is determined that the member customer has been made into a fan, the real estate information is transmitted to the member customer terminal, and the member customer information of the member customer who has made the second fanization and has made a contract for the planned housing is used as the general. Registered in the above database as user information
Based on the number of postings of the general user to the portal site and the number of days elapsed since the general user was registered in the database as the general user information, the third fan of the general user is determined, and the third fan is determined. When it is determined that the coach user has been inaugurated, the inauguration request to the coach user is transmitted to the general user terminal, and the general user of the general user who has been made into the third fan and has accepted the inauguration of the coach user. The information is registered in the database as the coach user information, and the information is registered in the database.
In order to match the general customer, the member customer, and the coach user for the first fanization and the second fanization,
Based on the general customer information, the member customer information, the coach user information, and the event information, the general customer terminal, the member customer terminal, and the coach user terminal that transmit the notification of the event Decide and
A fan-building support device that transmits a notification of the event to the general customer terminal, the member customer terminal, and the coach user terminal. The fan-making support device is
The fan-building support device according to claim 1, wherein matching is performed based on the general customer information, the member customer information, and the location information or attribute information of the coach user information. The fan-making support device is
The fan-building support device according to claim 1 or 2, wherein matching is performed based on the member customer information and the problem information of the coach user information. The member customer information includes interest information which is the theme of the bulletin board page viewed by the member customer on the portal site and interest information of the housing exhibition hall where the member customer visited.
The fan-making support device according to any one of claims 1 to 3, wherein the fan-making support device is matched based on the interest information. The fan-making support device is
Based on the interest information, the theme of the bulletin board page browsed by the member customer during a predetermined period and the attribute included in the posted content are extracted, and the attribute is set as an attribute common to the browsed member customer. The fan-building support device according to claim 4, wherein the attribute is stored in the database as attribute information and used for matching. The housing exhibition hall has a plurality of model houses, and a two-dimensional code is installed for each appeal point of the plurality of model houses.
The fan-making support device is
The appeal point is determined based on the reading information of the two-dimensional code transmitted from the member customer terminal.
The appeal points are stored in the database as the interest information and used for matching.
The fan-making support device according to claim 4 or 5. The housing exhibition hall has a plurality of model houses, and transmitters are installed in each of the plurality of model houses.
The fan-making support device is
Based on the identification number of the transmitter transmitted from the member customer terminal, the model house in which the member customer is interested is determined.
The model house is stored in the database as the interest information and used for matching.
The fan-making support device according to any one of claims 4 to 6. The housing exhibition hall has a plurality of model houses and has a plurality of model houses.
The fan-making support device is
Based on the location information transmitted from the member customer terminal, the model house in which the member customer is interested is determined, and the model house is determined.
The model house is stored in the database as the interest information and used for matching.
The fan-making support device according to any one of claims 4 to 7. The fan-making support device is
After the end of the event, feedback of the questionnaire results from the general customer or the member customer is transmitted to the coach user terminal, or feedback of the number of the general customers or the member customers who have become the general users. The fan-making support device according to any one of claims 1 to 8. The fan-making support device is
The fan-building support device according to any one of claims 1 to 9, which executes a process of sending coach-dedicated goods to the coach user when the general user information is registered in the database as the coach user information. General customer terminals owned by general customers and
Member customer terminals owned by member customers and
General user terminals owned by general users and
Coach user terminals owned by coach users and
A portal site server having a portal site that is accessible to the member customer terminal, the general user terminal, and the coach user terminal, and can browse and search each other's topics.
A database that stores general customer information of the general customer, member customer information of the member customer, general user information of the general user, and coach user information of the coach user, and event information that stores event information. With a database, a fan-building support device with
However, it is a fan-building support method in the fan-building support system for planned housing connected via a network.
The fan-making support device is
Based on the number of visits of the general customer to the housing exhibition hall, it is determined that the general customer has become the first fan, and if it is determined that the first fan has been made, the membership-based customer club will be announced. Is transmitted to the general customer terminal, and the general customer information of the general customer who has been made into the first fan and has joined the membership customer club is registered in the database as the member customer information.
Based on the number of views of the bulletin board page of the portal site of the member customer, the interest information of the housing exhibition hall, and the interest information of the portal site, it is determined that the member customer becomes a second fan, and the second When it is determined that the member customer has been made into a fan, the real estate information is transmitted to the member customer terminal, and the member customer information of the member customer who has made the second fanization and has made a contract for the planned housing is used as the general. Registered in the above database as user information
Based on the number of postings of the general user to the portal site and the number of days elapsed since the general user was registered in the database as the general user information, the third fan of the general user is determined, and the third fan is determined. When it is determined that the coach user has been inaugurated, the inauguration request to the coach user is transmitted to the general user terminal, and the general user of the general user who has been made into the third fan and has accepted the inauguration of the coach user. The information is registered in the database as the coach user information, and the information is registered in the database.
In order to match the general customer, the member customer, and the coach user for the first fanization and the second fanization,
Based on the general customer information, the member customer information, the coach user information, and the event information, the general customer terminal, the member customer terminal, and the coach user terminal that transmit the notification of the event Decide and
A fan-building support method for transmitting an event notification to the general customer terminal, the member customer terminal, and the coach user terminal. General customer terminals owned by general customers and
Member customer terminals owned by member customers and
General user terminals owned by general users and
Coach user terminals owned by coach users and
A portal site server having a portal site that is accessible to the member customer terminal, the general user terminal, and the coach user terminal, and can browse and search each other's topics.
A database that stores general customer information of the general customer, member customer information of the member customer, general user information of the general user, and coach user information of the coach user, and event information that stores event information. With a database, a fan-building support device with
However, it is a fan-building support system for planning-type housing connected via a network.
The fan-making support device is
Based on the number of visits of the general customer to the housing exhibition hall, it is determined that the general customer has become the first fan, and if it is determined that the first fan has been made, the membership-based customer club will be announced. Is transmitted to the general customer terminal, and the general customer information of the general customer who has been made into the first fan and has joined the membership customer club is registered in the database as the member customer information.
Based on the number of views of the bulletin board page of the portal site of the member customer, the interest information of the housing exhibition hall, and the interest information of the portal site, it is determined that the member customer becomes a second fan, and the second When it is determined that the member customer has been made into a fan, the real estate information is transmitted to the member customer terminal, and the member customer information of the member customer who has made the second fanization and has made a contract for the planned housing is used as the general. Registered in the above database as user information
Based on the number of postings of the general user to the portal site and the number of days elapsed since the general user was registered in the database as the general user information, the third fan of the general user is determined, and the third fan is determined. When it is determined that the coach user has been inaugurated, the inauguration request to the coach user is transmitted to the general user terminal, and the general user of the general user who has been made into the third fan and has accepted the inauguration of the coach user. The information is registered in the database as the coach user information, and the information is registered in the database.
In order to match the general customer, the member customer, and the coach user for the first fanization and the second fanization,
Based on the general customer information, the member customer information, the coach user information, and the event information, the general customer terminal, the member customer terminal, and the coach user terminal that transmit the notification of the event Decide and
A fan-building support system that transmits notifications of the event to the general customer terminal, the member customer terminal, and the coach user terminal.

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