JP2021162901A - Adjustment device management system - Google Patents

Abstract

To provide an adjustment device management system that easily performs operation and management of a cash storage.SOLUTION: Provided is an adjustment device management system 1 having a cash storage 59 connected to a predetermined adjustment device 40-1 among a plurality of adjustment devices 40-1, 2, 3 that execute adjustment processing using adjustment information. The adjustment device 40-1 having the cash storage 59 has receiving means (step 2-1) for receiving an instruction to open the cash storage 59 in a case where excess or shortage of changes in either of the adjustment devices 40-2, 3 having no cash storage.SELECTED DRAWING: Figure 7

Description

The present invention relates to a settlement device management system.

In a store that uses multiple payment devices, if the change of any of the payment devices is insufficient or excessive, the excess or deficiency of the change was adjusted using a separately installed cash storage. .. At that time, since it would be expensive to provide a cash storage in each payment device, for example, only one payment device was provided with a cash storage.

International Publication No. 2018-150545

However, if there is a shortage of change in the settlement device that does not have a cash storage, the operation of the settlement device that does not have a cash storage is temporarily stopped and the cash storage is processed, but the operation is complicated. Also, the data of the reserve in the cash storage could not be managed.

The present invention has been made in view of the above points, and an object of the present invention is to provide a settlement device management system capable of easily operating and managing a cash storage.

The present invention is a settlement device management system in which a cash storage is connected to a predetermined settlement device among a plurality of settlement devices that execute settlement processing using settlement information, and the settlement device having the cash storage is It is characterized by having a receiving means for receiving an instruction to open the cash storage from any of the plurality of payment devices.

It is a schematic block diagram of the settlement apparatus management system 1. It is a figure which shows an example of a menu file 150. It is a figure which shows an example of the functional block diagram of management apparatus 10. It is a figure which shows an example of the functional block diagram of the POS apparatus 20. It is a front view of the main part which looked at the appearance composition of the settlement apparatus 40 (40-1,2,3) from the customer side. It is a front view of the main part which looked at the appearance composition of the settlement apparatus 40 (40-1,2,3) from the clerk side. It is a bird's-eye view which looked down on the appearance composition of the settlement apparatus 40 (40-1,2,3) from above. It is a block diagram which shows the structure of the settlement apparatus 40 (40-1,2,3). FIG. 5 is an operation flow chart relating to change management in the settlement device 40-1 having the settlement device 40-2 and the cash storage 59. It is a figure which shows the change replenishment screen G1. It is a figure which shows the change collection screen G2. It is a figure which shows an example of the supplementary list sheet L1. It is a figure which shows an example of the replenishment list screen H1.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a schematic configuration diagram of a settlement device management system 1 according to an embodiment of the present invention. The settlement device management system 1 is, for example, a settlement system installed in a conveyor belt sushi restaurant, and is also a product management system in the store. As shown in the figure, the settlement device management system 1 includes a management device (store controller) 10, a POS device 20, three settlement devices 40 (40-1, 2, 3), and a kitchen device (kitchen monitor). Etc.) 60 and the access point 80 are connected by the LAN 100, and a plurality of ordering terminals 110 ..., 140 ... Are connected to the LAN 100 via the access point 80, respectively. A cash storage 59 is connected to the checkout device 40-1. The LAN 100 may be wired or wireless. Further, the settlement device management system 1 is connected to the network 130, for example, to a server (not shown) of the headquarters.

The management device 10 is a computer that controls the entire settlement device management system 1 and manages various information such as a menu master file (product master file). The menu master file is updated as appropriate. The management device 10 appropriately transmits the latest menu master file as a menu file (product file) to the POS device 20, the settlement device 40, the ordering terminals 110, 140, and the like. FIG. 2 is a diagram showing an example of the menu file 150. As shown in the figure, the menu file 150 stores menu product information such as a menu code, a name, and a price of each menu product.

FIG. 3 is a diagram showing an example of a functional block diagram of the management device 10. As shown in the figure, the management device 10 includes a CPU 11, a ROM 12, a RAM 13, a display unit 14, a hard disk 15, an operation unit 16, and a communication unit 17, and each of these components is included. It is configured to be connected to each other via a communication line 18. The CPU 11 controls the operation of the management device 10 by executing the control program stored in the ROM 12. The ROM 12 stores various information such as the control program. The RAM 13 temporarily stores various information. The display unit 14 is, for example, a liquid crystal display, and displays information to a clerk who operates the management device 10. The hard disk 15 is a storage means for storing the menu file 150, various settlement information, and the like. The operation unit 16 has various keys and the like for receiving various instructions from the clerk who operates the management device 10. The communication unit 17 is a communication interface for communicating with various devices via the LAN 100.

FIG. 4 is a diagram showing an example of a functional block diagram of the POS device 20. The POS device 20 is used when a customer who has eaten or drinks asks a clerk to make a payment without using, for example, the self-payment device 40 described below. As shown in the figure, the POS device 20 includes a CPU 21 that controls the operation of the POS device 20, a hard disk 22 that stores purchase information of a customer, a ROM 23 that stores a program executed by the CPU 21, and various other information. A RAM 24 that temporarily stores (for example, a menu file 150 acquired from the management device 10), a scanner unit 25 that optically reads a barcode or the like attached to a product or the like, and a menu product name or price are displayed. A store clerk display unit 26, a customer display unit 27, a receipt printing unit 28, a drawer unit 29 for storing cash, cash tickets, etc., and a communication unit 30 that communicates with an external device such as a management device 10 via LAN 100. And an operation unit 31 including various operation buttons for operating the POS device 20. Each component is connected to each other via a communication line 32.

FIG. 5A is a front view of a main part showing the appearance configuration of the settlement device 40 (40-1, 2, 3) according to the first embodiment of the present invention as seen from the customer side, and FIG. 5B is the settlement according to the first embodiment of the present invention. The front view of the main part showing the appearance configuration of the apparatus 40 (40-1,2,3) as seen from the clerk side, FIG. 5C shows the settlement apparatus 40 (40-1,2,3) according to one embodiment of the present invention. A bird's-eye view looking down from a high place, FIG. 6 is a block diagram showing the configuration of one settlement device 40 (40-1, 2, 3). These payment devices 40 are self-payment devices used by customers who eat and drink sushi and the like to make their own payments. The settlement device 40-1 has a cash storage 59, and the settlement devices 40-2 and 3 do not have a cash storage. That is, the only difference between the settlement device 40-1 and the settlement devices 40-2, 3 is the presence or absence of the cash storage 59, and the other configurations are the same. In other words, a plurality of checkout machines share one cash storage 59.

As shown in FIG. 5A, the settlement device 40 has a touch panel 43 installed on the upper portion of the base 41, an issue port 45 and a scanner 51 installed on the lower portion of the touch panel 43, and a credit on the side of the touch panel 43. A non-cash payment processing unit 47 for payment by a non-cash payment means such as a card, a prepaid card, or a mobile terminal is installed, a bill slot 53 is installed on the front side of the base 41, and a bill slot 53 is installed. A coin insertion slot 55 is installed diagonally below the banknote insertion slot 53, and a fishing discharge port 57 is installed below the bill insertion slot 53. A cash storage 59 is installed on the back side of the settlement device 40-1.

Further, in FIG. 5A, a non-cash settlement processing unit 47 is installed on the base 41, and a bill insertion slot 53, a coin slot 55, and a change discharge port 57 are installed at the bottom. May be a stationary device that can be placed on the counter stand 58. At this time, the settlement device 40 integrally forms a non-cash settlement processing unit 47, a bill insertion slot 53, a coin slot 55, and a change discharge port 57 to form a counter. Placed on table 58. In that case, the cash storage 59 can be arranged below the counter stand 58 of the stationary payment apparatus 40.

As shown in FIG. 5B, an open panel 56 capable of maintaining the settlement device 40 is provided below the counter stand 58 on the clerk side. By opening the release panel 56, maintenance of the device installed in the base 41 can be performed. A cash storage 59 can be installed on any of the shelves between the checkout device 40 and the checkout device 40.
Although not shown, an operation screen can be prepared on the clerk side, and the customer's settlement process can be performed on the screen, or the cash storage 59 can be opened.

As described above, according to the present embodiment, the touch panel 43 is installed on the surface side (front side) where the customer makes a payment, the issuing port 45 and the scanner 51 are installed at the lower part of the touch panel 43, and the touch panel 43 A non-cash payment processing unit 47 for payment by non-cash payment means such as a credit card, a prepaid card, or a mobile terminal is installed on the side, and a bill slot 53 is installed on the front side of the base 41. A coin insertion slot 55 is installed diagonally below the bill insertion slot 53, and a fishing discharge port 57 is installed below the bill insertion slot 53.
The opposite side (back side) across the counter stand 58 is an area where only the clerk can move, and the cash storage 59 is installed so that it can be opened and closed toward the area side so that only the clerk can operate it. ing.

As shown in FIG. 5C, the customer performing the settlement heads from the seat to the settlement area, finds a vacant settlement device from a plurality of settlement devices 40 (40-1, 2, 3), performs the settlement process, and completes the settlement. If you do, you will leave the store.
In this case, since the cash storage 59 is invisible to the customer and is placed in an area where the clerk works, it is unlikely to be operated unnecessarily even when the clerk is absent. In addition, even if the work of opening the cash storage 59 occurs due to an instruction such as lack of change, the customer does not have to see it.

FIG. 5C shows an arrangement in which the settlement devices 40 (40-1, 2, 3) are integrally configured and arranged in an I shape, but the present invention is not limited to this, and the settlement devices 40 are individually arranged at regular intervals. It may be an arrangement system in which the cash storage 59 is provided in any one of the settlement devices 40, and even if the number of the settlement devices 40 is three or more, the settlement devices 40 (40-1,2, There may be a case where a plurality of arrangement forms arranged in an I shape integrally constituting 3) are arranged, or a case where the settlement device 40 is installed facing each other.
In any of the arrangement forms, the clerk can easily operate the settlement device 40 and the cash storage 59 can be safely arranged.

Further, as shown in FIG. 6, the settlement device 40 includes a CPU 401, a ROM 403, a RAM 405, a scanner unit 51, a touch panel 43, a printing unit 409, a communication unit 411, a speaker 413, and a deposit / withdrawal unit 415. These are connected to each other by a communication line 417. A cash storage 59 is further connected to the communication line 417 in the settlement device 40-1.

The CPU 401 controls the operation of the settlement device 40 by reading and executing the program stored in the ROM 403. The ROM 403 stores a program (including a program that functions the operation flow shown in FIG. 7 below) and the like. The RAM 405 stores various information such as the contents of the menu file 150 shown in FIG. 2 and history information.

The scanner unit 51 is an acquisition means for optically acquiring information (table identification information, etc.) such as a barcode recorded on an accounting bill. The touch panel 43 has the functions of a display unit 431 that displays various information to the customer and an input unit 433 that inputs various commands by touching the screen. The input unit 433 is an input means. In this example, the printing unit 409 prints on the receipt and issues the printed receipt from the issuing port 45. The communication unit 411 communicates with another device via the LAN 100. The speaker 413 notifies the customer of various operation information by voice.

The deposit / withdrawal unit 415 is configured to include a change fishing ticket machine, the non-cash settlement processing unit 47, and a control unit thereof, and the deposit / withdrawal unit 415 is used for cash or non-cash settlement means. Settlement processing is performed. When the deposit / withdrawal unit 415 executes the settlement with cash by the change fishing ticket machine, the deposit / withdrawal unit 415 outputs the result of executing the settlement (for example, information indicating whether or not the settlement is successful) to the CPU 401 via the communication line 417. do. The change fishing bill machine includes a bill insertion slot 53 for inserting and ejecting bills, a coin insertion slot 55 for inserting coins, and a change outlet 57 for ejecting change. Further, when the deposit / withdrawal unit 415 executes the payment by a credit card or the like using the non-cash payment processing unit 47, the deposit / withdrawal unit 415 outputs the result of executing the payment to the CPU 401.

When the various denominations in the change fishing ticket machine of each of the settlement devices 40 are insufficient or excessive, the cash storage 59 fills the change fishing ticket machine of the settlement device 40 with the change fishing tags of various denominations. It is a device that can be stored as a reserve by pulling it out or pulling it out. In the present settlement device management system 1, a cash storage 59 is installed only in one of a plurality of settlement devices 40-1, 1, 2 and 3, and the cash storage 59 is used as each settlement device. By sharing it with 40-1, 2, and 3, the device cost of the settlement device management system 1 as a whole is reduced.

The cash storage 59 is provided in the vicinity of the settlement device 40 and is a storage that can store cash. The cash storage 59 can be locked, and the cash storage 59 is opened by a store clerk's operation or a physical key.
If various denominations in the change bill machine of the settlement device 40 become insufficient or excessive and the clerk opens the cash storage 59, the opening operation is performed by operating the touch panel 43 of the settlement device 40.
In the cash storage 59, it is possible to store loose coins, banknotes, gift certificates, etc. in addition to the coin-rolls that are made by collecting coins into a stick shape. Therefore, it is usually placed on the side of the clerk who cannot be touched or seen by the customer. Auxiliary storage area 530 may be provided which can store loose coins, banknotes, gift certificates, etc. in addition to coin-rolls, and can also store loose coins, banknotes, gift certificates, etc. in addition to coin-rolls.

Returning to FIG. 1, in this example, the kitchen device 60 is a kitchen monitor that displays cooking instruction data of the ordered dish on the screen, and is generally installed in the vicinity of the kitchen (kitchen). The clerk who cooks in the kitchen cooks according to the cooking instruction content displayed on the kitchen terminal 60. The kitchen device 60 receives a cooking instruction command transmitted when a food order is received from the ordering terminals 110, 140, etc., and displays the cooking instruction content. Instead of the kitchen monitor, the kitchen device 60 may be a kitchen printer that prints out cooking instructions on a sheet, or both may be installed.

The ordering terminals 110 and 140 have a similar configuration. As shown in FIG. 1, the ordering terminal 110 has a touch panel 117 and an operation button unit 121 on its surface. The order terminal 140 also has a touch panel 147 and an operation button unit 149 on its surface. The functions of the two are almost the same, but the difference between the two is that the order terminal 140 is a mobile terminal mainly operated by a clerk, whereas the order terminal 110 is a mobile terminal mainly operated by the customer himself. be.

Next, an operation example of the settlement device management system 1 will be described.
For example, a customer takes a plate moving on a lane to a seated table and eats or drinks a menu product such as sushi placed on the plate. On the other hand, by ordering directly from the clerk, the ordering terminal 140 requests the kitchen to cook the menu product, or the customer himself operates the ordering terminal 110 to request the kitchen to cook the menu product. Next, when the customer's eating and drinking is completed, the clerk confirms (counts) the type and number of dishes eaten and eats, and the settlement information (various information necessary for settlement) is sent from the order terminal 140 or the like to the management device. It is transmitted to 10. Or, if a device such as a device that automatically confirms (counts) the type and number of dishes eaten and eats and automatically sends the settlement information to the management device 10 is installed, the customer eats and drinks. When the process is completed, the customer himself / herself uses the order terminal 110 or the like to transmit to the management device 10 that the eating and drinking has been completed. The settlement information is stored in the management device 10 in association with the table identification information (for example, the table number) of the customer who performs the settlement. Then, the customer is set to the settlement device 40 (in this example, the settlement device 40-2 in which the cash storage 59 is not installed) of any one of the plurality of settlement devices 40, but the settlement device 40-3 can also be used. (Similar). Then, the customer performs the settlement process by operating the settlement device 40-2 facing each other.

FIG. 7 is an operation flow diagram relating to change management in the settlement device 40-2 and the settlement device 40-1 after the settlement process by the customer is completed.

First, the operation on the settlement device 40-2 side will be described. As shown in the figure, the settlement device 40-2 determines whether or not the settlement process by the customer is completed (step 1-1), and if the settlement process is completed, the settlement device 40-2 is completed. Acquire the change status of the change fishing tag machine installed in (Step 1-2).

Next, when there is no excess or deficiency in the change state (“N” in step 1-3), this operation flow is terminated, and the process waits until the next customer's settlement process.

On the other hand, when there is an excess or deficiency in the change state (“Y” in step 1-3), the clerk is notified that there is an excess or deficiency (step 1-4). Here, excess or deficiency means a case where the number of denominations in the change fishing ticket machine exceeds a predetermined lower limit or upper limit threshold. As a method of notification, for example, a predetermined display is performed on a part of a display board of a calling seat installed near the ceiling of the store, a predetermined voice is broadcast, or a predetermined order terminal 140 possessed by a clerk is designated. It is done by displaying.

On the other hand, together with the above notification, the following change replenishment screen G1 or change collection screen G2 is displayed on the touch panel 43 of the settlement device 40-2 (step 1-5). Before displaying these screens G1 or G2, a screen for selecting whether or not to display these screens may be displayed. The change replenishment screen G1 is a screen displayed when there is a shortage of change of any denomination in the change fishing ticket machine, and the change collection screen G2 is a screen in which the change of any denomination in the change fishing ticket machine is displayed. It is a screen to be displayed when it becomes excessive.

FIG. 8 is a diagram showing a change replenishment screen G1. On the change replenishment screen G1, the display of "(cash storage → change machine)" is a display instructing the money stored in the cash storage 59 to be put into the change fishing ticket machine of the settlement device 40-2. be. On the change replenishment screen G1, there are a name column G111 for each denomination, a shortage display column G113 indicating whether or not each denomination is insufficient, a number (number) column G115 to be inserted, and a total amount column G117. , Cancel button G119, OK button G121, cash storage open button G123, and deposit cancellation button G125 are displayed. In the shortage display column G113, "near empty" or "empty" is displayed for each denomination that is currently short.

FIG. 9 is a diagram showing a change collection screen G2. On the change collection screen G2, the display of "(change machine → cash storage)" is a display instructing to put the money stored in the change fishing bill machine of the checkout device 40-2 into the cash storage 59. be. On the change collection screen G2, there are a name column G211 for each denomination, an excess display column G213 for whether or not each denomination has an excess, a number (number) column G215 to be collected, and a MAX column G217. The total amount column G217, the cancel button G221, the OK button G223, the cash storage open button G225, and the reset button G227 are displayed. In the excess display column G213, "near full" or "full" is displayed for each excess denomination.

Assuming that the change replenishment screen G1 is displayed in step 1-5, the clerk specifies the denomination and the number (number) to be replenished by operating the change replenishment screen G1. For example, press (touch) the denomination part of 5000 yen on which the near empty is displayed, and then enter the number of sheets you want to replenish in the number column G115 using, for example, the numerical input screen displayed as a pop-up screen on the screen G1. input. Similarly, for the 500 yen, 100 yen, 50 yen, 10 yen, 5 yen, and 1 yen denominations with near empty or empty displayed, enter the number of coins you want to replenish (in the case of coins, the number of bars). Input to G115. At this time, the total of the input replenishment amounts is displayed in the total amount column G117. Then, when the OK button G121 is pressed after the specification of the denomination and the number of sheets (number) to be replenished is completed, the specified information is transmitted to the settlement device 40-1 side. Subsequently, when the cash storage open button G123 is pressed, the settlement device 40-1 receives data (opening instruction data) instructing the cash storage 59 to be opened (steps 1-6, 2-1). That is, the cash storage open button G123 transmits an instruction to open the cash storage 59 from the payment device 40-2, which has excess or deficiency of change, to the payment device 40-1 having the cash storage 59. It is a means of instructing the start of cashing. The cancel button G119 is pressed when the replenishment of change itself is stopped, and the deposit cancellation button G125 is a button for canceling and re-entering the input denomination and number of sheets data.

On the other hand, if, for example, the change collection screen G2 is displayed in step 1-5, the clerk specifies the denomination and the number (number of pieces) to be collected by operating the change collection screen G2. For example, the denomination portion of 500 yen on which the near full is displayed is pressed (touched), and the number of sheets to be collected next is input using, for example, the numerical input screen displayed as a pop-up screen on the screen G2. Similarly, enter the number of sheets you want to collect for the 10-yen denomination for which full is displayed. At this time, the total of the input replenishment amounts is displayed in the total amount column G217. The MAX column G218 is a column indicating the maximum number of sheets that can be moved to the cash storage 59. Then, when the OK button G223 is pressed after the specification of the denomination and the number of sheets to be collected is completed, the specified information is transmitted to the settlement device 40-1 side having the cash storage 59. Subsequently, when the cash storage open button G225 is pressed, the settlement device 40-1 receives data (opening instruction data) instructing the cash storage 59 to be opened (steps 1-6, 2-1). The cancel button G221 is pressed when the collection of change itself is stopped, and the reset button G227 is a button for canceling and re-entering the input denomination and number of sheets data.

Returning to FIG. 7, when a transmission (step 2-10 below) to the effect that the cash storage 59 is not opened is received from the checkout device 40-1 side, the step is from "N" in step 1-7. The process proceeds to 1-11, a display indicating that the cash storage cannot be opened is displayed on the touch panel 43, and a series of operations in the settlement device 40-2 is completed. In this cash storage non-openable notification, when the opening instruction data is transmitted, the case where the cash storage 59 is already open due to an instruction from another settlement device 40 or the like, the instructed denomination and the number thereof are indicated. This is done when the reserve of the cash storage 59 is insufficient (insufficient). The reason is also displayed on the touch panel 43.

On the other hand, when a transmission (step 2-4 below) to open the cash storage 59 is received from the settlement device 40-1 side, the process proceeds from "Y" in step 1-7 to step 1-8. At the same time that the replenishment or collection list sheet is printed by the printing unit 409, the replenishment or collection list screen is displayed on the touch panel 43.

FIG. 10 is a diagram showing an example of a printed replenishment list sheet L1, and FIG. 11 is a diagram showing an example of the displayed replenishment list screen H1. As shown in these figures, the replenishment list sheet L1 and the replenishment list screen H1 indicate the denomination to be replenished and the quantity to be replenished. The replenishment list sheet L1 also displays the identification number S1 of the settlement device 40-2 to be replenished and the identification number S2 of the settlement device 40-1 in which the cash storage 59 to be withdrawn is installed. On the other hand, on the replenishment list screen H1, there is a confirmation button H11 for inputting that the content has been confirmed by pressing, a replenishment change button H13 for returning to the change replenishment screen G1 again to change the replenishment content, and canceling the replenishment itself. It has a cancel button H15 to cause. On the other hand, although the collection list sheet and the collection list screen for collection are not shown, almost the same contents as described above are displayed.

Next, in the case of replenishment, the clerk who was operating the checkout device 40-2 moves to the checkout device 40-1 side having the cash storage 59 with the replenishment list sheet L1 and opens the cash storage. From 59 (step 2-5 below), referring to the replenishment list sheet L1, take out the specified number of denominations, return to the checkout device 40-2 again, and transfer the cash to the change fishing ticket machine. Turn on (steps 1-9). On the other hand, in the case of collection, a specified number of denominations are taken out from the change ticket machine of the checkout device 40-2, moved to the checkout device 40-1 side having the cash storage 59, and opened. Store in cash storage 59 (step 2-5 below).

Then, the number of each denomination after the change is put in or taken out from the change billing machine of the settlement device 40-2 is automatically calculated by the change fishing bill machine, and the input or collection data is collected by the settlement device 40-1. (Steps 1-10). With the above, the processing on the settlement device 40-2 side is completed.

In addition, when the change is put into the change fishing ticket machine of the settlement device 40-2, or when the specified number of denominations is taken out from the change fishing ticket machine (step 1-9), the settlement device 40-1 If you do not receive the notification that the cash storage 59 is closed, you may control the opening of the slot so that the shortage of change or the excess can not be taken out to the checkout device 40-2 (step). 2-12).

Next, the operation of the settlement device 40-1 side having the cash storage 59 will be described. The checkout device 40-1 receives an instruction to open the cash storage from step 1-6 of the checkout device 40-2 (step 2-1). At this time, also enter the denomination and number of changes requested to be replenished or collected. Then, first, it is confirmed whether or not the cash storage 59 is currently closed (step 2-2). When the cash storage 59 is open (“N” in step 2-2), the cash storage 59 is being used by another payment device, so the cash storage 59 is used for the payment device 40-2. The fact that it will not be released is transmitted to the settlement device 40-2 (step 2-10).
In some cases, the instruction to open the cash storage is accepted via LAN100, or by reading the barcode information printed by the printing unit 409 of the settlement device 40-2 by the scanner unit 51 of the settlement device 40-1. It may be (step 2-1).

If the cash storage 59 is closed, the process proceeds to step 2-3, and it is determined whether or not the requested change denomination and number can be withdrawn with the reserve currently prepared in the cash storage 59. However, if the withdrawal is not possible (the reserve is insufficient), the process proceeds from "N" in step 2-3 to step 2-10, and in the same manner as described above, the checkout device 40-2 is informed that the cash storage 59 will not be opened. Transmit (step 2-10).

On the other hand, if the requested change denomination and number can be withdrawn (there is a reserve), the data is settled by moving from "Y" in step 2-3 to step 2-4 and opening the cash storage 59. It is transmitted to the device 40-2 side (step 2-4) and the cash storage 59 is opened (step 2-5). When the change is collected in the cash storage 59, it can be collected in the cash storage 59, so the process proceeds from "Y" in step 2-3 to steps 2-4 and 5. It is preferable that neither the settlement device 40-1 nor the settlement device 40-2 accepts payment while the cash storage 59 is open, in order to prevent operation mistakes and the like.

As a result, the clerk withdraws the specified denomination and the number of changes from the cash storage 59, or the clerk puts the collected denomination and the number of changes into the cash storage 59.

Then, the cash storage 59 is closed (“Y” in step 2-6), and then a notification is received from the checkout device 40-2 side to the effect that the change taken out from the cash storage 59 has been inserted or collected (“Y”). Step 2-7). It should be noted that the change collection data is received even before the cash storage 59 is closed (before step 2-6), as long as it is after the change is collected in the change fishing ticket machine of the settlement device 40-2. You can receive a notification to that effect.

Then, the settlement device 40-1 includes the denomination and the number of changes taken out or collected from the change tag machine received from the settlement device 40-2 side in step 1-10, and the settlement device 40 in step 1-6. -It is determined whether or not the denomination and number of change to be taken out or collected included in the cash storage opening instruction data received from the -2 side match (step 2-8), and if they match, step 2 Move to -9 to update the reserve data in the cash storage 59, and if they do not match, move to step 2-11 to notify that they do not match. As a method of notification, for example, an alarm indicating that the touch panel 43 of the settlement device 40-1 and the touch panel 43 of the settlement device 40-2 do not match, or a buzzer or the like is used for notification. Or, if a barber's pole is installed on the checkout device 40, the barber's pole is turned on and off.

By the way, the settlement device 40-1 having the cash storage 59 can perform a normal settlement operation even when the cash storage 59 is opened by an instruction from the settlement devices 40-2, 3. It may be configured. As a result, even when the settlement device 40-1 is being used for settlement, the cash storage 59 can be opened without stopping the settlement process of the settlement device 40-1.

If there is an excess or deficiency of change in the change fishing ticket machine of the settlement device 40-1 having the cash storage 59, the cash storage 59 is opened according to the instruction of the settlement device 40-1 and the inside of the change fishing ticket machine. Needless to say, the excess and deficiency of change will be resolved and the reserve data of the cash storage 59 will be updated.

The above-mentioned settlement device management system 1 has described the case where the present invention is used as a settlement system installed in a conveyor belt sushi restaurant, but it is not limited to restaurants such as family restaurants and fast food restaurants, but also supermarkets, convenience stores, and product sales. The same can be applied to shops that provide services other than the above.

Further, in the above-mentioned settlement device management system 1, an example in which one touch panel 43 faces the customer side is shown as the settlement device 40, but a settlement device having a configuration in which a similar touch panel is installed on the opposite side (clerk side). May be used. Further, the payment device may be a ticket vending machine.

Further, in the above-mentioned settlement device management system 1, the cash storage 59 is installed only in the settlement device 40-1, but the cash storage is installed in a plurality of settlement devices in a smaller number than the number of settlement devices. May be good. The point is that the cash storage may be installed only in a predetermined payment device among the plurality of payment devices.

Further, in the settlement device management system 1, the settlement devices 40-2 and 3 instruct the cash storage 59 (settlement device 40-1) to open the cash storage, but the cash storage 59 and each settlement device 40- Since 1, 2 and 3 are connected on the system, it is possible to know the shortage / excess in each other's change, and in some cases, the shortage of change in the change fishing tag machine of the settlement device 40-1 can be checked by the settlement device. It may be configured to make up for the excess amount of change in the change fishing ticket machine of 40-2, 3 and thereby prevent the shortage or excess of the change in the change fishing ticket machine of each settlement device 40-1, 2, 3. .. Conversely, it may be configured to move the shortage or excess from the settlement device 40-1 to the settlement devices 40-2, 3 or between the settlement device 40-2 and the settlement device 40-3. At that time, for example, the cash storage open buttons G123 and G225 in the change replenishment screen G1 and the change collection screen G2 shown in FIGS. 8 and 9 are deleted. Alternatively, instead of the cash storage open buttons G123 and 225, a checkout machine open button may be displayed, or an instruction screen for transferring from one checkout device to another checkout device may be displayed. Further, for example, when an excess or deficiency of change occurs in the settlement devices 40-2 and 3, and the settlement device 40-1 is being used by the customer, the change replenishment screen G1 shown in FIGS. On the change collection screen G2, the cash storage open buttons G123 and G225 are not displayed, the change replenishment screen G1 and the change collection screen G2 itself are not displayed, and the unusable notification is given. You may.

As described above, in the settlement device management system 1, the cash storage 59 is stored in the predetermined settlement device 40-1 among the plurality of settlement devices 40-1, 2, and 3 that execute the settlement process using the settlement information. In the connected settlement device management system 1, the settlement device 40-1 having the cash storage 59 is the cash storage from any of the plurality of settlement devices 40-2, 3. It is characterized by having a receiving means (such as a CPU 401 that executes step 2-1) that receives an instruction to open 59.
According to the present invention, even in the settlement devices 40-2 and 3 in which the cash storage 59 is not installed, the cash storage of the settlement device 40-1 having the cash storage 59 from the settlement devices 40-2 and 3 The 59 can be easily and surely opened by a simple operation.

Further, in addition to the above features, the instruction received by the receiving means is a settlement device having a cash storage 59 from the settlement devices 40-2, 3 for excess or deficiency of change when an excess or deficiency of change occurs. It is characterized in that it is an instruction to open the cash storage 59 for 40-1.
According to the present invention, even if there is an excess or deficiency of change in the settlement devices 40-2, 3 in which the cash storage 59 is not installed, the settlement device 40-2, 3 has the cash storage 59. The cash storage 59 of 40-1 can be easily and surely opened by a simple operation.

Further, in addition to the above features, the present invention is characterized in that the receiving means (such as the CPU 401 that executes step 2-1) inputs a required change denomination and the number of changes.

Further, in addition to the above features, the present invention has a management means (CPU 401, etc.) for managing the reserve held by the cash storage 59, and the management means opens the cash storage 59 in response to the opening reception. The feature is that the data of the reserve in the cash storage 59 is updated (such as the CPU 401 that executes steps 2-5 to 9) in response to receiving the signal that the cash storage 59 is closed. There is.
According to the present invention, the breakdown of the reserve can be easily and surely grasped, and the management thereof can be easily performed.

Further, in addition to the above features, the present invention has a cash storage opening control unit (such as a CPU 401 that executes steps 2-3 and 10) that controls the opening of the cash storage 59, and the cash storage opening control unit. Does not open the cash storage if the change cannot correspond to the change denomination and the number of changes required by the excess or deficiency settlement device based on the reserve data held by the cash storage 59. It is characterized by performing control.
This eliminates unnecessary opening and closing of the cash storage, and can improve security.

Further, in addition to the above features, the present invention has a cash storage opening control unit (such as a CPU 401 that executes steps 2-2 and 10) that controls the opening of the cash storage 59, and the cash storage 59 is opened. If so, it is characterized in that it controls not to accept the instruction to open the cash storage.
As a result, deposits and withdrawals to and from the cash storage 59 can be reliably performed for each of the settlement devices 40-1, 2, and 3, and the reserve in the cash storage 59 can be reliably managed. ..

Further, in addition to the above features, the present invention has a notification means (such as a CPU 401 that executes steps 1-7 and 11) for notifying that the instruction to open the cash storage 59 is not accepted when the instruction is not accepted. It is characterized by that.
As a result, it is possible to easily and surely notify the customer, the clerk, or the like that the opening instruction of the cash storage 59 is not accepted.

Further, in addition to the above features, the present invention controls not to accept the opening of the slot of the settlement device 40 in which the change is insufficient or excessive when the cash storage 59 is open (steps 2-12). It is characterized in that (such as CPU 401 to execute) is performed.
This makes it possible to prevent forgetting to close the cash storage 59.

Further, the program executed by the settlement device management system 1 according to the above embodiment is provided by being incorporated in ROM 12, 22, 403, etc. in advance, but the present invention is not limited to this, and an installable format or an executable file can be executed. The file in various formats may be recorded and provided on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD (Digital Versatile Disk). Further, the program executed by the settlement device management system 1 of the above embodiment may be stored on a computer connected to a network such as the Internet and provided by downloading via the network. Further, the program executed by the settlement device management system 1 of the above embodiment may be configured to be provided or distributed via the network.

Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments, and various modifications can be made within the scope of claims and the technical ideas described in the specification and drawings. It is possible. It should be noted that any shape, structure or configuration not directly described in the specification or drawings is within the scope of the technical idea of the present invention as long as the action and effect of the present invention are exhibited. In addition, the above description and the embodiments shown in each figure can be combined with each other as long as there is no contradiction in the purpose, configuration, and the like. Further, the above description and the description contents of each figure can be independent embodiments even if they are a part thereof, and the embodiment of the present invention is one embodiment in which the above description and each figure are combined. It is not limited to.

1 Settlement device management system 10 Management device 11 CPU 12 ROM
13 RAM 14 Display unit 15 Hard disk 16 Operation unit 17 Communication unit 18 Communication line 20 POS device 21 CPU
22 hard disk 23 ROM
24 RAM 25 Scanner unit 26 Clerk display unit 27 Customer display unit 28 Receipt printing unit 29 Drawer unit 30 Communication unit 31 Operation unit 32 Communication line 40 (40-1,2,3) Settlement device 41 Base 43 Touch panel 45 Issued Port 47 Non-cash settlement processing unit 51 Scanner 53 Banknote insertion slot 55 Coin slot 56 Open panel 57 Change discharge port 58 Counter stand 59 Cash storage 60 Kitchen equipment 80 Access point 100 LAN
110 Order terminal 117 Touch panel 121 Operation button part 130 Network 140 Order terminal 147 Touch panel 149 Operation button part 150 Menu file 401 CPU 403 ROM
405 RAM 409 Printing section 411 Communication section 413 Speaker 415 Deposit / withdrawal section 417 Communication line 431 Display section 433 Input section G1 Change replenishment screen G111 Motif name column G113 Insufficient display column G115 Number of sheets (number) column G117 Total amount column G119 Cancel button G121 OK button G123 Cash storage open button G125 Deposit cancellation button G2 Change collection screen G211 Monetary name field G213 Overdisplay field G215 Number of sheets (number) field G217 Total amount field G218 MAX field G221 Cancel button G223 OK button G225 Cash storage Open button G227 Reset button L1 Replenishment list sheet S1 Identification number S2 Identification number H1 Replenishment list screen H11 Confirmation button H13 Replenishment change button H15 Cancel button

Claims (9)

A settlement device management system in which a cash storage is connected to a predetermined settlement device among a plurality of settlement devices that execute settlement processing using settlement information.
The settlement device having the cash storage is a settlement device management system characterized by having a receiving means for receiving an instruction to open the cash storage from any of the payment devices among the plurality of settlement devices. The instruction received by the receiving means is characterized in that, when an excess or deficiency of change occurs, the change is an instruction to open the cash storage to the settlement device having the cash storage from the excess or deficiency settlement device. The settlement device management system according to claim 1. The settlement device management system according to claim 1 or 2, wherein the reception means inputs a required change denomination and the number of changes. It has a management means for managing the reserve held by the cash storage.
The management means is characterized in that the data of the reserve in the cash storage is updated in response to a signal that the cash storage is closed after the cash storage is opened according to the reception means. The settlement device management system according to claim 1, 2 or 3. It has a cash storage opening control unit that controls the opening of the cash storage.
Based on the reserve data held by the cash storage, the cash storage opening control unit may cash if the change cannot correspond to the change denomination and the number of changes required by the excess or deficiency settlement device. The settlement device management system according to any one of claims 1 to 4, wherein the storage is controlled so as not to be opened. It has a cash storage opening control unit that controls the opening of the cash storage.
The settlement device management system according to any one of claims 1 to 5, wherein when the cash storage is open, control is performed so as not to accept an instruction to open the cash storage. The settlement device management system according to any one of claims 1 to 6, further comprising a notification means for notifying that the instruction to open the cash storage is not accepted. It has a deposit / withdrawal control means for controlling the deposit / withdrawal of the settlement device.
One of claims 1 to 7, wherein when the cash storage is open, the opening of the slot is controlled so that the shortage of change cannot be deposited or the excess can not be taken out. The settlement device management system described. Among a plurality of settlement devices that execute settlement processing using settlement information, a computer as a settlement device management system in which a cash storage is connected to a predetermined settlement device,
A program characterized in that a payment device having the cash storage functions as a receiving means for receiving an instruction to open the cash storage from any of the payment devices among the plurality of payment devices.

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