JP2021135752A - Information processing device - Google Patents

Abstract

To provide an information processing device with which a user is notified of information regarding vehicle maintenance with higher reliability.SOLUTION: An information processing device includes a control unit which executes: a process in which information regarding a time when a vehicle registered by a user has been purchased is obtained through a social networking system; and a process in which the user is notified of information regarding maintenance through the social networking system at a time when maintenance for the vehicle is required according to the time when the vehicle has been purchased.SELECTED DRAWING: Figure 6

Description

The present invention relates to an information processing device.

The user may be notified of vehicle maintenance information based on data obtained from an automobile inspection certificate or a maintenance record book (see, for example, Patent Document 1).

JP 2015-191525

An object of the present disclosure is to more reliably inform the user of information regarding vehicle maintenance.

One of the aspects of the present disclosure is to acquire information on the purchase time of the vehicle registered by the user in the social networking system, and to perform the maintenance information at the maintenance time of the vehicle corresponding to the purchase time of the vehicle. Is provided to the user via the social networking system, and is an information processing device including a control unit for executing the above.

In addition, another aspect of the present disclosure is a program executed by the above-mentioned information processing apparatus, or a storage medium in which this program is stored non-temporarily.

According to the present disclosure, it is possible to more reliably inform the user of information regarding vehicle maintenance.

It is a figure which shows the schematic structure of the system which concerns on embodiment. It is a block diagram which shows an example of each configuration of the user terminal, the center server, and the SNS server which constitute the system which concerns on embodiment. It is a figure which illustrated the functional structure of a center server. It is a figure which illustrated the table structure of SNS information. It is a figure which illustrated the functional structure of a user terminal. It is a flowchart of the notification processing which concerns on embodiment. It is a flowchart of the process which displays the notification of the maintenance time of the vehicle which concerns on embodiment.

The control unit included in the information processing device, which is one of the aspects of the present disclosure, acquires information on the purchase time of the vehicle registered by the user in the social networking system (SNS). The purchase time of the vehicle registered by the user is, for example, the purchase date of the vehicle written by the user in the profile column, or the date of posting by the user regarding the purchase of the vehicle.

In addition, the control unit provides the user with information on the maintenance at the time of maintenance of the vehicle corresponding to the time of purchase of the vehicle via the social networking system. The time of vehicle maintenance corresponding to the time of purchase of the vehicle is, for example, the time when maintenance of the vehicle is required, which is counted starting from the time of purchase of the vehicle. The vehicle maintenance period corresponding to the vehicle purchase period is, for example, a period after a certain period has passed from the vehicle purchase period for parts that require maintenance at regular intervals. The time of legal inspection or the time of vehicle inspection can also be included in the time of maintenance. The maintenance time corresponding to the purchase time of each vehicle may be stored in advance. Maintenance information includes information about the parts to be maintained (eg, the name of the part or the price of the part) or information about the location of the maintenance (eg, the location of the dealer or the name of the dealer). include. Further, since the model of the vehicle and the like can be known from the purchase time of the vehicle, for example, when there is recall information, the recall information may be notified to the user. This recall information may be obtained from, for example, a server that handles the recall information, or may be extracted from a news site or the like.

Here, after the user purchases the vehicle, the user himself / herself may search on the Internet or the like to find out what to do about the maintenance of the vehicle. However, it may be difficult to make effective use of search results without some knowledge of the vehicle. In addition, even if a service for notifying the maintenance time is used by mail or e-mail, the notification may be overlooked. According to the present disclosure, the user only has to follow the notification and does not have to search for what to do. In addition, by receiving the notification via the SNS that is normally used, the possibility of overlooking the notification is reduced. Therefore, it is possible to more reliably inform the user of information regarding vehicle maintenance.

Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. The configurations of the following embodiments are exemplary, and the present disclosure is not limited to the configurations of the embodiments. In addition, the following embodiments can be combined as much as possible.

<First Embodiment>
FIG. 1 is a diagram showing a schematic configuration of a system 1 according to the present embodiment. The system 1 notifies the user via the SNS of maintenance information such as the maintenance time, the maintenance content, or the place where the maintenance can be performed, according to the purchase time of the vehicle registered in the SNS by the user. The user has a user terminal 20 capable of posting to the SNS and browsing the SNS.

In the example of FIG. 1, the system 1 includes a user terminal 20, a center server 30, and an SNS server 40. The user terminal 20, the center server 30, and the SNS server 40 are connected to each other by the network N1. The network N1 is, for example, a global public communication network such as the Internet, and a WAN (Wide Area Network) or other communication network may be adopted. Further, the network N1 may include a telephone communication network such as a mobile phone or a wireless communication network such as Wi-Fi (registered trademark). Although one user terminal 20 is illustrated in FIG. 1, each of the user terminals 20 is owned by a plurality of users, and there are as many user terminals 20 as there are users.

The hardware configuration and functional configuration of the user terminal 20, the center server 30, and the SNS server 40 will be described with reference to FIG. FIG. 2 is a block diagram schematically showing an example of each configuration of the user terminal 20, the center server 30, and the SNS server 40 constituting the system 1 according to the present embodiment.

The center server 30 has a general computer configuration. The center server 30 includes a processor 31, a main storage unit 32, an auxiliary storage unit 33, and a communication unit 34. These are connected to each other by a bus.

The processor 31 is a CPU (Central Processing Unit), a DSP (Digital Signal Processor), or the like. The processor 31 controls the center server 30 and performs various information processing operations. The processor 31 is an example of a control unit. The main storage unit 32 is a RAM (Random).
Access Memory), ROM (Read Only Memory), etc. The auxiliary storage unit 33 is an EPROM (Erasable Programmable ROM), a hard disk drive (HDD, Hard Disk Drive), removable media, or the like. The auxiliary storage unit 33 stores an operating system (OS), various programs, various tables, and the like. The processor 31 loads the program stored in the auxiliary storage unit 33 into the work area of the main storage unit 32 and executes it, and each component or the like is controlled through the execution of this program. As a result, the center server 30 realizes a function that meets a predetermined purpose. The main storage unit 32 and the auxiliary storage unit 33 are computer-readable recording media. The center server 30 may be a single computer or a plurality of computers linked together. Further, the information stored in the auxiliary storage unit 33 may be stored in the main storage unit 32. Further, the information stored in the main storage unit 32 may be stored in the auxiliary storage unit 33.

The communication unit 34 is a means for communicating with the user terminal 20 and the SNS server 40 via the network N1. The communication unit 34 is, for example, a LAN (Local Area Network) interface board and a wireless communication circuit for wireless communication. The LAN interface board and the wireless communication circuit are connected to the network N1.

The series of processes executed by the center server 30 can be executed by hardware, but can also be executed by software.

The SNS server 40 has a general computer configuration. The SNS server 40 includes a processor 41, a main storage unit 42, an auxiliary storage unit 43, and a communication unit 44. These are connected to each other by a bus. The processor 41, the main storage unit 42, the auxiliary storage unit 43, and the communication unit 44 are the same as the processor 31 of the center server 30, the main storage unit 32, the auxiliary storage unit 33, and the communication unit 34. Omit.

Next, the user terminal 20 will be described. The user terminal 20 is a small computer such as a smartphone, a mobile phone, a tablet terminal, a personal information terminal, a wearable computer (smart watch, etc.), or a personal computer (Personal Computer, PC). The user terminal 20 includes a processor 21, a main storage unit 22, an auxiliary storage unit 23, an input unit 24, a display 25, and a communication unit 26. These are connected to each other by a bus. Since the processor 21, the main storage unit 22, and the auxiliary storage unit 23 are the same as the processor 31, the main storage unit 32, and the auxiliary storage unit 33 of the center server 30, description thereof will be omitted.

The input unit 24 is a means for receiving an input operation performed by the user, and is, for example, a touch panel, a mouse, a keyboard, a push button, or the like. The display 25 is a means for presenting information to a user, for example, an LCD (Liquid Crystal Display), an EL (Electroluminescence) panel, or the like. The input unit 24 and the display 25 are
It may be configured as one touch panel display. The communication unit 26 is a communication means for connecting the user terminal 20 to the network N1. The communication unit 26 is, for example, a mobile communication service (for example, a telephone communication network such as 5G (5th Generation), 4G (4th Generation), 3G (3rd Generation), LTE (Long Term Evolution)), Wi-Fi (registration). It is a circuit for communicating with another device (for example, center server 30 or SNS server 40) via network N1 by using a wireless communication network such as (trademark) and Bluetooth (registered trademark).

Next, the function of the center server 30 will be described. FIG. 3 is a diagram illustrating the functional configuration of the center server 30. The center server 30 includes an SNS information acquisition unit 301, a notification unit 302, an SNS information DB 311, a map information DB 312, and a maintenance information DB 313 as functional components. The processor 31 of the center server 30 executes the processing of the SNS information acquisition unit 301 and the notification unit 302 by the computer program on the main storage unit 32. However, any one of the functional constituents or a part of the processing thereof may be executed by the hardware circuit.

The SNS information DB311 and the map information DB312 and the maintenance information DB313 are constructed by the program of the database management system (Database Management System, DBMS) executed by the processor 31 managing the data stored in the auxiliary storage unit 33. Will be done. The SNS information DB311 and the map information DB312 and the maintenance information DB313 are, for example, relational databases.

Note that any one of the functional components of the center server 30 or a part of the processing thereof may be executed by another computer connected to the network N1.

The SNS information acquisition unit 301 acquires SNS information from the SNS server 40. The SNS information referred to here is information regarding the vehicle purchase time, the SNS account, and the user's location, which corresponds to the user who has registered the vehicle purchase time in the SNS. The purchase time of the vehicle may be limited to the purchase time of the new vehicle. Therefore, the distinction between a new car and a used car may be registered in the SNS. It may also include information necessary to identify the type of vehicle, such as the name or model of the vehicle. For example, since the maintenance time may differ depending on the type of vehicle, the type of vehicle may be registered in the SNS. In addition to the above name or model, the type of vehicle may include a distinction between a private vehicle and a commercial vehicle. The SNS information acquisition unit 301 stores the acquired SNS information in the SNS information DB311 described later.

The notification unit 302 notifies the user of the maintenance time of the vehicle via the SNS. The notification unit 302 determines whether or not it is time for maintenance based on the SNS information, and if it is time for maintenance, provides information on the content of maintenance or a place where maintenance is possible (for example, a dealer or a factory). Generate and send to user. For example, the notification unit 302 extracts the location of the user from the SNS information DB311 and notifies the location of the dealer closest to the location of the user based on the map information DB 312 described later and the maintenance information DB 313 described later.

Here, the configuration of the SNS information stored in the SNS information DB311 will be described with reference to FIG. FIG. 4 is a diagram illustrating a table configuration of SNS information. The SNS information table has fields for SNS account, purchase time, location, and vehicle type. In the SNS account field, information about the SNS account of the user who registered the purchase time of the vehicle is entered. The purchase time field is populated with information about when the vehicle was purchased. In the location field, information about the location of the user registered by the user is entered. The location may be indicated by coordinates or address. In the vehicle type field, information about the vehicle type of the vehicle used by the user is input. The SNS information is provided from the SNS server 40. The SNS server 40 acquires SNS information from the user terminal 20. That is, the information registered in the SNS by the user is input in each field of the purchase time, the location, and the vehicle type.

The map information DB 312 stores map data, and map information including POI (Point of interest) information such as characters and photographs indicating the characteristics of each point on the map data. The map information DB 312 may be provided by another system connected to the network N1, for example, a GIS (Geographic Information System).

The maintenance information DB 313 stores location information of the dealer or the factory, and information on the maintenance time for each vehicle type. The location information of the dealer or factory may be registered in advance by the dealer or factory. Maintenance time information for each vehicle type may be registered by the dealer, factory, or vehicle manufacturer. Further, the maintenance information DB 313 may be provided from another system connected to the network N1.

Next, the function of the user terminal 20 will be described. FIG. 5 is a diagram illustrating the functional configuration of the user terminal 20. The user terminal 20 includes an SNS usage unit 201 as a functional component. The processor 21 of the user terminal 20 executes the processing of the SNS utilization unit 201 by the computer program on the main storage unit 22.

The SNS user unit 201 displays an operation screen on the display 25, and transmits information according to the input to the input unit 24 by the user to the SNS server 40. For example, the SNS user unit 201 displays the SNS operation screen or the like on the touch panel display, and when the user inputs something on the operation screen or the like, the SNS user unit 201 transmits the information corresponding to the input to the SNS server 40. For example, when the user inputs the purchase time of the vehicle, the vehicle type, and the location of the user on the SNS operation screen, the information is transmitted to the SNS server 40. Further, when the SNS user unit 201 receives a notification regarding vehicle maintenance from the center server 30, the SNS user unit 201 displays the notification on the display 25.

Next, the SNS server 40 will be described. The SNS server 40 is a server that manages SNS. The SNS server 40 manages postings and the like to the SNS of the user. The SNS server 40 can communicate with the user terminal 20 and the center server 30 via the network N1. The SNS server 40 stores the purchase time, vehicle type, and user location of the vehicle registered by each user in the auxiliary storage unit 43. Each user's SNS account is linked to the purchase time, vehicle type, and user location of the vehicle registered by each user. The SNS server 40 provides information on the SNS based on the requests from the user terminal 20 and the center server 30.

Next, a notification process, which is a process in which the center server 30 notifies the user of the maintenance time of the vehicle, will be described. FIG. 6 is a flowchart of the notification process according to the present embodiment. The notification process shown in FIG. 6 is repeatedly executed by the center server 30 for each SNS account at predetermined time intervals. The notification process may be executed for the SNS account of the user who has agreed to receive the service of this system or the user who has requested to receive the service of this system.

In step S101, the SNS information acquisition unit 301 acquires SNS information from the SNS server 40. The SNS information acquisition unit 301 accesses the SNS server 40 and acquires SNS information including information on the purchase time of the vehicle, the vehicle type, and the location of the user. The user's SNS account is associated with the SNS information. The SNS information may be acquired by using the search function of the SNS server 40, or may be acquired by using the search function of the center server 30. The SNS information acquisition unit 301 stores the acquired SNS information in the SNS information DB311.

In step S102, the notification unit 302 determines whether or not it is time to maintain the vehicle based on the SNS information acquired by the SNS information acquisition unit 301. Whether or not it is the maintenance time of the vehicle can be determined based on the purchase time and the vehicle type of the vehicle. The notification unit 302 accesses the maintenance information DB 313 and acquires the maintenance time of the vehicle related to the SNS information. If an affirmative determination is made in step S102, the process proceeds to step S103, and if a negative determination is made, this routine is terminated. If it is a predetermined period before the acquired maintenance time, an affirmative determination may be made in this step S102. The predetermined period is a period suitable for performing maintenance and is set in advance.

In step S103, the notification unit 302 generates notification information. The notification information includes information for notifying that maintenance is required, or information regarding parts and the like that require maintenance. The notification unit 302 accesses the map information DB 312 and the maintenance information DB 313, and generates notification information so as to guide the user to, for example, the dealer or factory closest to the user's location.

Then, in step S104, the notification unit 302 transmits the generated notification information to the user's SNS account.

Next, a process of displaying a notification of the vehicle maintenance time on the user terminal 20 will be described. FIG. 7 is a flowchart of a process for displaying a notification of the maintenance time of the vehicle according to the present embodiment. The process shown in FIG. 7 is repeatedly executed by the SNS utilization unit 201 at predetermined time intervals.

In step S201, the SNS user unit 201 determines whether or not the notification information has been received from the center server 30. If an affirmative determination is made in step S201, the process proceeds to step S202, and if a negative determination is made, this routine is terminated. In step S202, the SNS utilization unit 201 causes the display 25 to indicate that it is time for maintenance. This display displays information about parts that require maintenance and information about places where maintenance can be performed. At this time, for example, the notification function of SNS is used.

As described above, according to the present embodiment, it is possible to notify the user of the maintenance time of the vehicle via the SNS based on the purchase time of the vehicle registered by the user in the SNS. This makes it possible to know the maintenance time without having to search by yourself. In addition, since the notification is performed via the SNS that is normally used, the possibility that the user overlooks the notification is reduced.

<Other Embodiments>
The above embodiment is merely an example, and the present disclosure may be appropriately modified and implemented without departing from the gist thereof.

The processes and means described in the present disclosure can be freely combined and carried out as long as there is no technical contradiction.

Further, the processing described as being performed by one device may be shared and executed by a plurality of devices. Alternatively, the processing described as being performed by different devices may be performed by one device. In a computer system, it is possible to flexibly change what kind of hardware configuration (server configuration) is used to realize each function. For example, the center server 30 may have a part or all of the functions of the SNS server 40. Further, for example, the SNS server 40 may have a part or all of the functions of the center server 30.

The center server 30 may receive compensation from the user, dealer, or factory by notifying the user of the location where maintenance is possible.

In the above embodiment, the user is notified of the dealer or the factory where the vehicle can be maintained, but this notification is not essential. Also, it is not essential to obtain information about the user's location. For example, the user may only be informed that it is time to maintain the vehicle. Further, in the above embodiment, the user is notified of the maintenance time according to the vehicle type, but the information on the vehicle type is not always necessary. For example, if the legal inspection time for the purchase time is determined regardless of the vehicle type, the user may be notified at the legal inspection time. Further, for example, the time for changing the engine oil or the time for changing the brake fluid may be periodically notified from the time of purchase of the vehicle.

The present disclosure can also be realized by supplying a computer program having the functions described in the above-described embodiment to a computer, and having one or more processors of the computer read and execute the program. Such a computer program may be provided to the computer by a non-temporary computer-readable storage medium that can be connected to the computer's system bus, or may be provided to the computer via a network. Non-temporary computer-readable storage media include, for example, any type of disc such as a magnetic disc (floppy (registered trademark) disc, hard disk drive (HDD), etc.), an optical disc (CD-ROM, DVD disc, Blu-ray disc, etc.). Includes read-only memory (ROM), random access memory (RAM), EPROM, EEPROM, magnetic cards, flash memory, optical cards, and any type of medium suitable for storing electronic instructions.

1 System 20 User terminal 30 Center server 31 Processor 33 Auxiliary storage unit 40 SNS server 301 SNS information acquisition unit 302 Notification unit

Claims (1)

In the social networking system, to obtain information about the purchase time of the vehicle registered by the user,
At the time of maintenance of the vehicle corresponding to the time of purchase of the vehicle, information on the maintenance is provided to the user via the social networking system.
An information processing device including a control unit that executes the above.

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