JP2012164154A - Electronic coupon issuing device and electronic coupon issuing method - Google Patents

Electronic coupon issuing device and electronic coupon issuing method Download PDF

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JP2012164154A
JP2012164154A JP2011024351A JP2011024351A JP2012164154A JP 2012164154 A JP2012164154 A JP 2012164154A JP 2011024351 A JP2011024351 A JP 2011024351A JP 2011024351 A JP2011024351 A JP 2011024351A JP 2012164154 A JP2012164154 A JP 2012164154A
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electronic coupon
store
information
coupon
issue
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JP2011024351A
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JP5703049B2 (en
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Osamu Kawaguchi
治 川口
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Japan Research Institute Ltd
株式会社日本総合研究所
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Abstract

PROBLEM TO BE SOLVED: To provide an electronic coupon issuing device and an electronic coupon issuing method capable of informing a user about existence of an electronic coupon which may be issued in future.SOLUTION: An electronic coupon issuing device 1 determines whether an electronic coupon may be issued for each user based on whether a specified condition of issuance of the electronic coupon based on an usage record on a store is satisfied. When it determines that the electronic coupon may not be issued, the electronic coupon issuing device 1 transmits electronic coupon information including insufficient usage information showing the usage record on the store which is insufficient for issuance of the electronic coupon to a portable terminal device on a user side.

Description

  The present invention relates to an electronic coupon issuing device and an electronic coupon issuing method for issuing an electronic coupon that can be used in a store.

  A so-called coupon may be issued as a privilege for a user who uses the store. In order to promote the use of such coupons, various techniques have been proposed. For example, Patent Document 1 discloses a creation system that creates a credit card usage statement on which a coupon that can be used for purchasing a product that matches a member's hobby is printed. According to this creation system, the use of coupons can be promoted, and consequently the use of credit cards can be promoted.

  However, in order to use the coupon created by the creation system described above, it is necessary to have a paper medium on which the coupon is printed, which is considered to be less convenient. Therefore, in recent years, a system for distributing electronic coupons, which are electronically usable coupons, using a communication network has been proposed. For example, Patent Literature 2 discloses an electronic coupon distribution method in which an already issued electronic coupon is updated based on the latest information, and the updated electronic coupon is distributed to a mobile phone or the like. According to this electronic coupon distribution method, each user can obtain an electronic coupon having the latest contents, and can download and use the electronic coupon on a mobile phone. In the case of an electronic coupon, since it can be used using a mobile phone that is always carried, it is possible to improve convenience.

JP 2003-141369 A JP 2003-006499 A

  However, in the case of the electronic coupons used in the prior art as described above, only those already available are provided to the user, what kind of electronic coupons are potentially available, etc. It was impossible for each user to know.

  The present invention has been made in view of such circumstances, and a main object thereof is to provide an electronic coupon issuing device and an electronic coupon issuing method capable of notifying each user of a potentially available electronic coupon. There is to do.

  In order to solve the above-described problem, a coupon issuing device according to one aspect of the present invention is connected to a mobile terminal device through a communication network so as to be communicable and issues an electronic coupon that can be used at a store. In the device, a usage record information storage unit that stores usage record information indicating the use record of each user's store, and an issue condition information that stores the issuance condition information indicating the issuance condition of the electronic coupon defined based on the use record of the store Whether or not the electronic coupon can be issued based on the condition information storage unit, the use record information stored in the use record information storage unit and the issuance condition information stored in the issuance condition information storage unit Issuance propriety determination means to determine, and if the issuance permission determination means determines that issuance is not possible, the usage record of stores that are insufficient to issue an electronic coupon It characterized in that it comprises an electronic coupon information transmission means for transmitting an electronic coupon information including a lack of record information indicates to the mobile terminal device.

  In the above aspect, the electronic coupon information transmission means is an electronic coupon determined to be issued by the issue permission determination means, an electronic coupon determined not to be issued by the issue permission determination means, and the shortage related to the electronic coupon Electronic coupon information including performance information may be transmitted to the mobile terminal device.

  Moreover, in the said aspect, the said electronic coupon information transmission means transmits the electronic coupon information containing the shortage track record information which shows the frequency | count of use of the shop which is insufficient in order to issue an electronic coupon with respect to the said portable terminal device. It may be configured.

  Moreover, in the said aspect, the said electronic coupon information transmission means transmits the electronic coupon information containing the shortage track record information which shows the usage amount of the store which is insufficient in order to issue an electronic coupon with respect to the said portable terminal device. It may be configured.

  The electronic coupon issuing device according to the aspect further includes store specifying means for specifying a store having a use record for a specific user based on the use record information stored in the use record information storage unit, The issue permission determination unit may be configured to determine whether or not an electronic coupon related to the store specified by the store specifying unit can be issued.

  In addition, the electronic coupon issuing device according to the aspect described above specifies a plurality of stores that are used by each user during a specific time period based on the usage record information stored in the usage record information storage unit. A means may further be provided, and the issue possibility determination means may be configured to determine whether or not an electronic coupon related to the store specified by the store specifying means can be issued.

  In addition, the electronic coupon issuing device of the above aspect specifies a store that handles the same type of product / service as a store that has a use record for a specific user, based on the use record information stored in the use record information storage unit. It may be further configured to determine whether or not the electronic coupon relating to the store specified by the store specifying means can be issued.

  The electronic coupon issuing device according to the aspect further includes a current position specifying unit that specifies the current position of the user, and the store specifying unit is configured to perform a predetermined time from the current position of the user specified by the current position specifying unit. It may be configured to identify a store where the user can move.

  In the electronic coupon issuing method of one aspect of the present invention, a computer that is connected to a mobile terminal device via a communication network and issues an electronic coupon that can be used in a store is used by each user in the store. Use result information storage step for storing use result information indicating the issue status, an issuance condition information step for storing issuance condition information indicating the issuance condition of the electronic coupon defined based on the use result of the store, and a stored use result In order to issue an electronic coupon when it is determined that the electronic coupon can be issued based on the information and issuance condition information, and when it is determined that the electronic coupon cannot be issued by the issue availability determination step An electronic coupon information transmission step of transmitting electronic coupon information including insufficient performance information indicating a shortage of use results of the store to the mobile terminal device; To run.

  In the electronic coupon information transmitting step of the aspect, the computer includes an electronic coupon that is determined to be issued by the issue permission determination unit, an electronic coupon that is determined not to be issued by the issue permission determination unit, and the electronic coupon Electronic coupon information including the shortage record information may be transmitted to the mobile terminal device.

  Moreover, in the electronic coupon information transmitting step of the aspect, the computer sends electronic coupon information including shortage record information indicating the number of times of use of a store that is insufficient to issue an electronic coupon to the portable terminal device. You may make it transmit.

  Moreover, in the electronic coupon information transmitting step of the aspect, the computer sends electronic coupon information including shortage record information indicating a use amount of a store that is insufficient for issuing an electronic coupon to the portable terminal device. You may make it transmit.

  According to the coupon issuing device and the coupon issuing method according to the present invention, it is possible to notify a user of a potentially usable electronic coupon.

The block diagram which shows the structure of the electronic coupon issue system which concerns on Embodiment 1 of this invention. The block diagram which shows the structure of the electronic coupon issuing apparatus which concerns on Embodiment 1 of this invention. The figure which shows an example of the layout of the member information database provided in the electronic coupon issuing apparatus which concerns on Embodiment 1 of this invention. The figure which shows an example of the layout of the shop information database provided in the electronic coupon issuing apparatus which concerns on Embodiment 1 of this invention. The figure which shows an example of the layout of the coupon master information database provided in the electronic coupon issuing apparatus which concerns on Embodiment 1 of this invention. The figure which shows an example of the layout of the coupon issue information database provided in the electronic coupon issue apparatus which concerns on Embodiment 1 of this invention. The figure which shows an example of the layout of the credit card utilization information database provided in the electronic coupon issuing apparatus which concerns on Embodiment 1 of this invention. The flowchart which shows the operation | movement procedure of the electronic coupon issue apparatus with which the electronic coupon issue system which concerns on Embodiment 1 of this invention is provided, and a portable terminal device. The figure which shows an example of the coupon screen displayed on the display apparatus of the portable terminal device with which the electronic coupon issue system which concerns on Embodiment 1 of this invention is provided. The block diagram which shows the structure of the electronic coupon issuing apparatus which concerns on Embodiment 2 of this invention. The figure which shows an example of the layout of the time slot | zone competition information database provided in the electronic coupon issuing apparatus which concerns on Embodiment 2 of this invention. The figure which shows an example of the layout of the goods and service competition information database provided in the electronic coupon issuing apparatus which concerns on Embodiment 2 of this invention. The flowchart which shows the operation | movement procedure of the electronic coupon issuing apparatus which concerns on Embodiment 2 of this invention in the case of producing | generating time slot | zone competition information. The flowchart which shows the operation | movement procedure of the electronic coupon issuing apparatus which concerns on Embodiment 2 of this invention in the case of producing | generating goods and service competition information. The flowchart which shows the operation | movement procedure of the electronic coupon issuing apparatus which concerns on Embodiment 2 of this invention in the case of issuing an electronic coupon based on time slot | zone competition information. The flowchart which shows the operation | movement procedure of the electronic coupon issuing apparatus which concerns on Embodiment 2 of this invention in the case of issuing an electronic coupon based on goods and service competition information. The flowchart which shows the operation | movement procedure of the electronic coupon issuing apparatus which concerns on Embodiment 2 of this invention in the case of specifying the store excluded from a time slot | zone competitor store and goods / service competitor store.

  Hereinafter, preferred embodiments of the present invention will be described with reference to the drawings. In addition, each embodiment shown below illustrates the method and apparatus for actualizing the technical idea of this invention, Comprising: The technical idea of this invention is not necessarily limited to the following. Absent. The technical idea of the present invention can be variously modified within the technical scope described in the claims.

(Embodiment 1)
[Configuration of electronic coupon issue system]
FIG. 1 is a block diagram showing a configuration of an electronic coupon issuing system according to Embodiment 1 of the present invention. As shown in FIG. 1, the electronic coupon issuing system of the present embodiment includes an electronic coupon issuing device 1 that issues an electronic coupon, and a plurality of mobile terminal devices 2, 2,... And. As the portable terminal devices 2, 2,..., Portable electronic devices having a communication function such as a portable telephone and a PDA (Personal Digital Assistant) are used. The electronic coupon issuing device 1 and the mobile terminal devices 2, 2,... Are communicably connected via a communication network NTW such as the Internet.

  The electronic coupon issuing device 1 is connected to a credit card system 3 that executes various processes related to a credit card so as to be communicable via a communication network such as a dedicated line. The electronic coupon issuing apparatus 1 acquires information about each member of the credit card, information about each store, and the like from the credit card system 3.

[Configuration of electronic coupon issuing device]
Hereinafter, the detailed structure of the electronic coupon issuing apparatus 1 mentioned above is demonstrated.
FIG. 2 is a block diagram showing a configuration of electronic coupon issuing apparatus 1 according to Embodiment 1 of the present invention. As shown in FIG. 2, the computer (electronic coupon issuing device) 1 includes a CPU 10, a ROM 11, a RAM 12, a hard disk 13, and a communication interface (I / F) 14. These CPU 10, ROM 11, RAM 12, and communication I / F14 is connected by a bus 15.

  The CPU 10 executes various computer programs loaded in the RAM 12. As a result, the computer 1 functions as the electronic coupon issuing device 1 of the present embodiment.

  The ROM 11 is configured by a mask ROM, PROM, EPROM (Erasable PROM), EEPROM (Electrically Erasable PROM), or the like, and stores a computer program executed by the CPU 10 and data used for the execution. Yes.

  The RAM 12 is configured by SRAM, DRAM, or the like. The RAM 12 is used for reading out various computer programs stored in the hard disk 13. Further, it is also used as a work area of the CPU 10 when the CPU 10 executes various computer programs.

  The hard disk 13 is preinstalled with various computer programs to be executed by the CPU 10, such as an operating system and application programs, and data used for executing the computer programs. The hard disk 13 has a member information database (DB) 13A that stores member information related to credit card members, a store information database (DB) 13B that stores store information related to each store, and an electronic that is issued. A coupon master information database (DB) 13C that stores coupon master information that is master information related to coupons, a coupon issue information database (DB) 13D that stores coupon issue information related to the issue of each electronic coupon, and each user There is provided a credit card usage information database (DB) 13E in which credit card usage information indicating credit card usage results and the like is stored. Details of these databases will be described later.

  In addition, a multitask operating system such as Windows (registered trademark) manufactured and sold by US Microsoft Co. is installed in the hard disk 13. In the following description, it is assumed that various computer programs operate on the operating system.

  The communication I / F 14 is an interface device for the electronic coupon issuing device 1 to communicate with an external device via a communication network. The electronic coupon issuing device 1 transmits and receives various data to and from the mobile terminal devices 2, 2,... And the credit card system 3 via the communication I / F 14.

Hereinafter, details of each database provided in the hard disk 13 will be described.
(A) Member information DB 13A
FIG. 3 is a diagram showing an example of the layout of the member information DB 13A provided in the electronic coupon issuing device 1 according to Embodiment 1 of the present invention. As shown in FIG. 3, the member information DB 13A stores a member ID field 101 for storing a member ID for identifying a credit card member, a name field 102 for storing a member's name, and a member's address. Address field 103, telephone number field 104 storing a member's telephone number, birth date field 105 storing a member's birth date, age field 106 storing a member's age, and member's gender are stored. It has a gender field 107 and a mail address field 108 in which a member's email address is stored. The electronic coupon issuing device 1 receives the above member information from the credit card system 3 and registers it in the member information DB 13A.

(B) Store information DB 13B
FIG. 4 is a diagram showing an example of the layout of the store information DB 13B provided in the electronic coupon issuing device 1 according to Embodiment 1 of the present invention. As shown in FIG. 4, the store information DB 13B includes a store ID field 201 for storing a store ID for identifying a store, a store name field 202 for storing a store name, and an address field 203 for storing a store address. A telephone number field 204 for storing the telephone number of the store, an email address field 205 for storing the mail address of the store, an industry ID field 206 for storing an industry ID for identifying the industry to which the store belongs, and an industry name Is stored in the industry name field 207. The electronic coupon issuing device 1 receives the store information from the credit card system 3 and registers it in the store information DB 13B.

(C) Coupon master information DB 13C
FIG. 5 is a diagram showing an example of the layout of the coupon master information DB 13C provided in the electronic coupon issuing device 1 according to Embodiment 1 of the present invention. As shown in FIG. 5, the coupon master information DB 13C includes a coupon ID field 301 in which a coupon ID for identifying an electronic coupon is stored, and a store ID in which a store ID for identifying a store that can use the electronic coupon is stored. Field 302, coupon content field 303 in which information indicating the content (privilege) of the electronic coupon is stored, expiration date field 304 in which the expiration date of the electronic coupon is stored, issue condition field 305 in which the issue condition of the electronic coupon is stored, And a grade field 306 in which information about the grade of the electronic coupon is stored.

  As shown in FIG. 5, the coupon content stored in the coupon content field 303 includes a discount rate such as “10% discount”, a discount amount such as “500 yen discount”, and “one lesson free”. Various benefits such as information on free services such as are included. These coupon contents are changed for each grade, and the changed coupon contents are stored in the grade field 306 described above. In the example illustrated in FIG. 5, two grades “A” and “B” are set, and information indicating coupon contents of the grade is stored for each grade. For example, “A: 20” in FIG. 5 indicates that the discount rate is 20% for grade A, and “A: 1500” indicates that the discount amount is 1500 yen for grade A, “A: 3 ″ indicates that 3 lessons are free for Grade A respectively.

  FIG. 5 shows an example in which the number of times the store is used is used as the issue condition stored in the issue condition field 305. For example, “3” in FIG. 5 indicates that an electronic coupon that can be used at a store is issued by using the store three times. As described above, in the present embodiment, the number of times the store is used is set as the issue condition of the electronic coupon. However, the present invention is not limited to this, and other information may be used as long as the information indicates the store usage record. . Therefore, for example, the total value of the usage amount at the store may be used as the issue condition of the electronic coupon.

  The administration side that operates the electronic coupon issuing device 1 acquires various information such as coupon contents and issuing conditions from a store that desires to issue an electronic coupon, and issues the above coupon master information based on the acquired information. Input to the device 1. The electronic coupon issuing device 1 accepts the input and registers it in the coupon master information DB 13C.

(D) Coupon issue information DB13D
FIG. 6 is a diagram showing an example of the layout of the coupon issue information DB 13D provided in the electronic coupon issue device 1 according to Embodiment 1 of the present invention. As shown in FIG. 6, the coupon issue information DB 13D includes a member ID field 401 in which a member ID of a member who is an electronic coupon issue destination is stored, and a store ID field in which a store ID of a store that can use the electronic coupon is stored. 402, a coupon ID field 403 in which a coupon ID of an electronic coupon to be issued is stored, a store usage count field 404 in which the number of times the member uses the store is stored, and the number of times the store is used until the issue condition is satisfied Is stored, a download record field 404 for storing information indicating whether or not the electronic coupon has been downloaded, and a grade field 407 for storing the grade of the electronic coupon. The coupon issue information is generated by the electronic coupon issue device 1 as described later, and is registered in the coupon issue information DB 13D.

  In the required issue number field 405, the difference between the value stored in the issue condition field 305 of the coupon master information DB 13C and the value stored in the store use number field 404 is stored. That is, for example, when “3” is set as the issuance condition, when the number of times the member uses the store is “1”, “2” is stored in the issuance required number field 405 (2 more) This means that an electronic coupon is issued by using the times store).

  In this embodiment, since the number of times of use of the store is used as the issue condition of the electronic coupon, the coupon master information DB 13C has the store use number of times field 404 and the number of required times of issue field 404. For example, if the total value of the usage amount of the store is used as the condition, a field that stores the total value of the usage amount of the member at the store instead of the store usage count field 404 and the issue required count field 405. In addition, a field for storing the use amount of the store necessary until the issuance condition is satisfied is provided.

(E) Credit card usage information DB13E
FIG. 7 is a diagram showing an example of the layout of the credit card usage information DB 13E provided in the electronic coupon issuing device 1 according to Embodiment 1 of the present invention. As shown in FIG. 7, the credit card usage information DB 13E includes a member ID field 501 for storing a member ID of a member, a store ID field 502 for storing a store ID of a store used by the member, and the member at the store The usage date field 503 stores the usage date and time field 503, and the usage amount field 504 stores the usage amount of the member at the store. The electronic coupon issuing device 1 receives the credit card usage information from the credit card system 3 and registers it in the credit card usage information DB 13E.

[Operation of electronic coupon issue system]
Next, the operation of the electronic coupon issuing system of the first embodiment configured as described above will be described with reference to a flowchart and the like.

FIG. 8 is a flowchart showing operation procedures of the electronic coupon issuing device 1 and the mobile terminal device 2 provided in the electronic coupon issuing system according to Embodiment 1 of the present invention.
First, the member inputs login information (for example, a member ID and a preset password) necessary for logging in to the electronic coupon issuing device 1 to the mobile terminal device 2. When receiving input of login information from the member (S101), the mobile terminal device 2 transmits the login information to the electronic coupon issuing device 1 (S102).

  When the electronic coupon issuing device 1 receives the login information transmitted from the mobile terminal device 2 (S201), the electronic coupon issuing device 1 executes a login process for determining whether or not login is possible based on the login information (S202). . Here, the description will be continued on the assumption that the login of the member is successful by the login process.

  The electronic coupon issue apparatus 1 searches the coupon issue information DB 13D using the member ID of the logged-in member as a search key, thereby extracting the coupon issue information related to the electronic coupon that can be issued for the member from the coupon issue information DB 13D ( S203). Thereby, coupon issue information already generated for the member is acquired.

  Next, the electronic coupon issuing device 1 searches the credit card usage information DB 13E using the member ID of the member as a search key, thereby specifying a store with a track record of use by the member (S204). And electronic coupon issue device 1 extracts coupon master information concerning an electronic coupon which can be used in the store concerned by searching coupon master information DB13C using store ID of the specified store as a search key (S205). . Thereafter, the electronic coupon issue device 1 generates coupon issue information using the extracted coupon master information and the member ID of the member (S206), and registers the generated coupon issue information in the coupon issue information DB 13D ( S207). In this case, since it becomes coupon issue information about the electronic coupon of the store that has already been used, the number of times of use of the store may be set to “1”, and the operation of counting the number of times of use after this coupon issue information is generated In this case, the number of times the store is used may be set to “0”.

  Next, the electronic coupon issue apparatus 1 displays a list of electronic coupons that can be issued based on the coupon issue information extracted in step S203, the coupon issue information generated in step S206, and the coupon master information. Is generated (S208), and the coupon screen information is transmitted to the mobile terminal device 2 (S209).

  When receiving the coupon screen information transmitted from the electronic coupon issuing device 1 (S103), the mobile terminal device 2 displays the coupon screen indicated by the received coupon screen information on the display device (S104).

  FIG. 9 is a diagram illustrating an example of a coupon screen displayed on the display device of the mobile terminal device 2. As shown in FIG. 9, the coupon screen 1001 is provided with an industry-specific display field 1002 for displaying the contents of the electronic coupon for each industry, and one or more electronic coupons are displayed in the industry-specific display field 1002. 1003 is displayed. In the example shown in FIG. 9, two industry-specific display fields 1002 are provided. However, the number is not particularly limited as long as it is one or more. When the number of industry-specific display fields 1002 is large and does not fit on the display screen, all the industry-specific display fields 1002 may be displayed by scroll display or the like.

  As shown in FIG. 9, the electronic coupon 1003 includes a content display column 1003A for displaying the content of the electronic coupon and a condition success / failure display column 1003B for displaying the success / failure status of the issuance conditions. In the content display column 1003A, the coupon ID of the electronic coupon, the store name of the available store, the coupon content (privilege), and the expiration date are displayed. In the condition success / failure display column 1003B, a number indicating the number of times the store is used, which is a condition for issuing the electronic coupon, is displayed. In the example shown in FIG. 9, a circle indicating the number of times the store is used is given according to the number of times the member actually uses the store. For example, for an electronic coupon with a coupon ID “A1210”, all of the numbers 1 to 3 are circled. This means that the member has used “Ox Restaurant” three times and satisfied the issue condition that an electronic coupon is issued if the member is used three times. In addition, for the electronic coupon having the coupon ID “A3311”, 1 to 3 out of 1 to 4 are given a circle. This means that the member has used “XX Store” three times, and if the member is used one more time, the issue condition that an electronic coupon will be issued if used four times is satisfied. Yes.

  In addition, you may make it display the store use money amount which is the issue conditions of the electronic coupon in the condition success / failure display column 1003B. In this case, the amount may be displayed as a numerical value, but the amount should be displayed in a figure or the like corresponding to the numerical value so that it is easy to visually understand how much usage amount is required until the issuance condition is met. It may be.

  As shown in FIG. 9, on the coupon screen 1001, an electronic coupon 1003 that cannot be issued yet because it does not satisfy the issuing condition but may be issued in the future is a success / failure status of the issuing condition. It is displayed with. Therefore, the member can know the presence of a potentially usable electronic coupon and the usage record of a store necessary for using the electronic coupon by checking the content of the coupon screen 1001. When there is an electronic coupon that the user wishes to use, the member increases the usage record at the store in order to acquire the electronic coupon, and the use of the credit card is promoted.

  The member can use the mobile terminal device 2 to issue an electronic coupon 1003 that can be issued while being displayed on the coupon screen 1001, that is, an electronic coupon in which all the numbers in the condition success / failure display column 1003B are given a circle. In 1003, the electronic coupon 1003 desired to be issued is clicked. As a result, an instruction to issue the electronic coupon 1003 is issued.

  As illustrated in FIG. 8, when the mobile terminal device 2 receives an issuance instruction for an electronic coupon from a member via the coupon screen 1001 (S105), the issuance instruction information indicating the issuance instruction is sent to the electronic coupon issuing device 1. Transmit (S106).

  When the electronic coupon issue device 1 receives the issue instruction information transmitted from the mobile terminal device 2 (S210), the electronic coupon issue device 1 sends a coupon image file indicating the electronic coupon for which the issue instruction has been issued by the received issue instruction information to the mobile terminal device 2. It transmits to (S211). Thereby, an electronic coupon is issued.

  The portable terminal device 2 receives the coupon image file transmitted from the electronic coupon issuing device 1 (S107). Thereafter, the member brings the mobile terminal device 2 to the store where the acquired electronic coupon can be used, and shows the coupon image file displayed on the display screen of the mobile terminal device 2 to the store clerk of the store. And then pay by credit card. Thereby, the member can enjoy the privilege by a coupon.

  The contents of the coupon issue information DB 13D are updated at an appropriate timing. Specifically, the electronic coupon issuing device 1 periodically refers to the credit card usage information DB 13E, updates the value in the store usage count field 404 according to the usage record of each member, and further needs to be issued accordingly. The value in the number field 405 is updated. Similarly, the electronic coupon issuing device 1 periodically refers to the credit card usage information DB 13E, specifies a member who has a high usage record (usage number and / or usage amount) of a specific store, and The value of the grade field 407 is updated so that the grade of the electronic coupon related to the issued store becomes higher. When the electronic coupon is downloaded, the electronic coupon issuing device 1 updates the contents of the download record field 406 to information indicating that the download has been made.

(Embodiment 2)
In Embodiment 1, the electronic coupon of the store which the member has already used is issued with respect to the said member. On the other hand, in Embodiment 2, an electronic coupon of a store that has not been used yet can be issued.

[Configuration of electronic coupon issuing device]
FIG. 10 is a block diagram showing a configuration of an electronic coupon issuing device according to Embodiment 2 of the present invention. Although not shown, the electronic coupon issuing device 20 of the present embodiment can communicate with the mobile terminal device and the credit card system via the communication network, as in the case of the electronic coupon issuing device 1 of the first embodiment. It is connected to the.

  As shown in FIG. 10, the electronic coupon issuing device 20 of the present embodiment includes a hard disk 13 as in the case of the electronic coupon issuing device 1 of the first embodiment, and the hard disk 13 includes a member information DB 13A, In addition to the store information DB 13B, the coupon master information DB 13C, the coupon issue information DB 13D, and the credit card usage information DB 13E, a time zone conflict information database (DB) 13F that stores time zone conflict information related to stores competing in a specific time zone; A product / service competition information database (DB) 13G in which product / service competition information relating to stores where the products / services compete is stored. In addition, since it is the same as that of the case of the electronic coupon issuing apparatus 1 of Embodiment 1 about the structure other than that of the electronic coupon issuing apparatus 20, it attaches | subjects the same code | symbol and abbreviate | omits description.

Details of the time zone conflict information DB 13F and the product / service conflict information DB 13G provided in the hard disk 13 will be described below.
(F) Time zone competition information DB13F
FIG. 11 is a diagram showing an example of the layout of the time zone conflict information DB 13F provided in the electronic coupon issuing device 20 according to Embodiment 2 of the present invention. As shown in FIG. 11, the time zone competition information DB 13F stores a time zone field 601 in which a specific time zone is stored, and a store in which store IDs of stores that are used by competing members in that time zone are stored. An ID field 602 is included. The generation of this time zone conflict information will be described later.

(G) Commodity / service competition information DB13G
FIG. 12 is a diagram showing an example of the layout of the product / service competition information DB 13G provided in the electronic coupon issuing device 20 according to Embodiment 2 of the present invention. As shown in FIG. 12, the product / service competition information DB 13G includes a product / service field 701 in which information indicating a specific product / service provided at the store is stored, and a store of the store that provides the product / service. It has a store ID field 702 in which the ID is stored. The generation of the product / service competition information will be described later.

  In the present embodiment, information indicating products / services is stored in the store information DB 13B, and information (for example, “barber”, “book” indicating products / services provided by the store is stored for each store. "," Movie ", etc.) are set.

[Operation of electronic coupon issuing device]
In the second embodiment, the same operation as in the first embodiment is performed and the following operation is performed.

  FIG. 13: is a flowchart which shows the operation | movement procedure of the electronic coupon issuing apparatus 20 which concerns on Embodiment 2 of this invention in the case of producing | generating time slot | zone competition information. As shown in FIG. 13, the electronic coupon issuing device 20 refers to the credit card usage information DB 13E (S301) and selects a specific time zone (for example, “12: 00 to 13:00 on weekdays” as shown in FIG. , “Holiday 13: 00 to 14:00”, etc.), a time period competing store which is a store used competing by each member is specified (S302). The time period competing store is specified by, for example, specifying stores used by a predetermined number of members or more in a specific time zone.

  Next, the electronic coupon issuing device 20 generates time zone conflict information using the store ID of the time zone competitor store identified in step S302 and the above time zone (S303), and the time zone conflict information is displayed. Register in the time zone conflict information DB 13F (S304).

  By repeatedly executing the above operation at an appropriate timing, new time zone conflict information is registered in the time zone conflict information DB 13F, and the content of the already registered time zone conflict information is updated.

  FIG. 14 is a flowchart showing an operation procedure of the electronic coupon issuing device 20 according to the second exemplary embodiment of the present invention when generating product / service competition information. As shown in FIG. 14, the electronic coupon issuing device 20 refers to the credit card usage information DB 13E and the store information DB 13B (S401), is a store used by each member, and provides the same product / service. The product / service competing store that is the store to be operated is identified (S402).

  Next, the electronic coupon issuing device 20 generates product / service competition information using the store ID of the product / service competing store identified in step S402 and information representing the product / service (S403). Register service conflict information in the product / service conflict information DB 13G (S404).

  By repeatedly executing the above operation at an appropriate timing, new product / service conflict information is registered in the product / service conflict information DB 13G, and the content of the already registered product / service conflict information is updated. The

  FIG. 15 is a flowchart showing an operation procedure of the electronic coupon issuing apparatus 20 according to the second embodiment of the present invention when issuing an electronic coupon based on the time zone conflict information. As shown in FIG. 15, the electronic coupon issuing device 20 first identifies the current date and time (S501). Next, the electronic coupon issuing device 20 is a time zone stored in the time zone field 601 of the time zone conflict information DB 13F, and a time zone to which a date and time after a predetermined time (for example, one hour later) from the current date and time belongs. A coupon issue target time zone is set (S502). Specifically, for example, when the current date and time is 11:00 on weekdays, it is one hour after 11:00 on weekdays from the time zones stored in the time zone field 601 of the time zone conflict information DB 13F. A time zone to which 12:00 on weekdays belongs (in the example shown in FIG. 11, “weekdays 12:00 to 13:00”) is specified, and the specified time zone is set as a coupon issue target time zone.

  Next, the electronic coupon issuing device 20 sets an electronic coupon issuing member (S503). In this case, all members registered in the member information DB 13A may be set as issuer members, but only members that satisfy certain requirements may be set as issuer members. For example, the electronic coupon issuing device 20 may refer to the credit card usage information DB 13E to identify a member who has a credit card usage record in the coupon issue target time zone, and set the member as an issuing destination member. .

  Next, the electronic coupon issuing device 20 specifies a time slot competing store in the coupon issue target time slot with reference to the time slot conflict information DB 13F (S504). Then, the electronic coupon issuing device 20 searches the coupon master information DB 13C using the store ID of the identified time slot competing store as a search key, whereby the coupon master information related to the electronic coupon that can be used at the time slot competing store. Is extracted (S505). Thereafter, the electronic coupon issue device 20 generates coupon issue information using the extracted coupon master information and the member ID of the issue destination member set in step S504 (S506), and issues the generated coupon issue information to the coupon issuer. Register in the information DB 13D (S507).

  Next, the electronic coupon issuing device 20 generates coupon screen information indicating a coupon screen that displays a list of electronic coupons that can be issued in the same manner as in the first embodiment (S508). And the electronic coupon issue apparatus 20 produces | generates the coupon mail which is an electronic mail containing coupon screen information (S509), and transmits the coupon mail to the e-mail address of an issue destination member (S510). In addition, when producing | generating coupon screen information in step S508, it is preferable to produce | generate the screen which a competing store can contrast for every time slot | zone.

  The member who received this coupon mail confirms the content of the coupon mail, and can use an electronic coupon that can be used at a store used by many members during a predetermined time period from now Information about both electronic coupons and electronic coupons that may be issued in the future.

  FIG. 16 is a flowchart showing an operation procedure of the electronic coupon issuing device 20 according to the second exemplary embodiment of the present invention when an electronic coupon is issued based on the product / service competition information. As shown in FIG. 16, the electronic coupon issuing device 20 first sets a specific product / service as a coupon issue target product / service (S601). Next, the electronic coupon issuing device 20 sets an electronic coupon issuing member (S602). In this case, all members registered in the member information DB 13A may be set as issuer members, but only members that satisfy certain requirements may be set as issuer members. For example, the electronic coupon issuing device 20 refers to the credit card usage information DB 13E to identify a member who has a usage record for a store providing a coupon issue target product / service, and sets the member as an issuer member. Also good.

  Next, the electronic coupon issuing device 20 refers to the product / service competition information DB 13G to identify a product / service competing store for the coupon issue target product / service (S603). Then, the electronic coupon issuing device 20 searches the coupon master information DB 13C using the store ID of the identified product / service competing store as a search key, whereby the coupon relating to the electronic coupon usable at the product / service competing store is searched. Master information is extracted (S604). Thereafter, the electronic coupon issue device 20 generates coupon issue information using the extracted coupon master information and the member ID of the issue destination member set in step S602 (S605), and issues the generated coupon issue information to the coupon issuer. Register in the information DB 13D (S606).

  Next, the electronic coupon issuing device 20 generates coupon screen information indicating a coupon screen that displays a list of electronic coupons that can be issued in the same manner as in the first embodiment (S607). Then, the electronic coupon issuing device 20 generates a coupon mail that is an electronic mail including coupon screen information (S608), and transmits the coupon mail to the email address of the issuing member (S609). In addition, when producing | generating coupon screen information in step S607, it is preferable to produce | generate the screen which a competing store can compare for every goods and service.

  The member who received this coupon mail can check the contents of the coupon mail and use the electronic coupons that can be used in stores where the product / service competes Information about both (including both electronic coupons).

  In addition, the electronic coupon issuing device 20 uses the above-described time zone competition information and product / service competition information, so that information on electronic coupons that can be used at stores where both the time zone and products / services compete with each other is given to each member. Can also be provided.

  By the way, when the time zone is important as described above, if the member cannot go to the store during the time zone, it is considered that the possibility that the member uses the store is low. Therefore, when the time required for a member to go to a store is a certain time or more, it is desirable to exclude the store from the above-mentioned time slot competing stores and / or merchandise / service competing stores. Therefore, the electronic coupon issuing device 20 may perform the following processing.

  FIG. 17 is a flowchart showing an operation procedure of the electronic coupon issuing device 20 according to the second exemplary embodiment of the present invention in the case where stores excluded from time-zone competing stores and merchandise / service competing stores are specified. Here, it is assumed that the electronic coupon issuing device 20 can specify the current position of each member by the GPS function of the mobile terminal device 2 owned by each member.

  As shown in FIG. 17, the electronic coupon issuing device 20 first specifies the current location of the issuing member by using the GPS function of the mobile terminal device 2 carried by the issuing member (S701).

  Next, the electronic coupon issuing device 20 calculates the travel time from the current location of the issuer member identified in step S701 to the time slot competing store and / or the merchandise / service competing store (S702). This travel time is calculated using a known technique for calculating the travel time between two specific points.

  Next, the electronic coupon issuing device 20 identifies stores whose travel time calculated in step S702 exceeds a predetermined threshold as stores excluded from time-zone competing stores and / or merchandise / service competing stores (S703). The threshold value may be a fixed value or may vary depending on the time zone. In the case of fluctuation, for example, the threshold is set to 10 minutes on weekdays from 12:00 to 13:00, 5 minutes on weekdays from 13:00:00 to 13:15, and 30 minutes on weekdays from 20:00 to 22:00, An operation such as 1 hour is assumed at 14:00 to 17:00 on holidays.

  The electronic coupon issuing device 20 generates and transmits a coupon mail as described above after excluding the store specified in step S703 from the time-zone competing store and the product / service competing store. Thereby, it becomes possible to notify a member only of information relating to an electronic coupon relating to a store that is likely to be used.

  The electronic coupon issuing device and the electronic coupon issuing method of the present invention are useful as, for example, an electronic coupon issuing device and an electronic coupon issuing method for a credit card member.

1,20 Electronic coupon issuing device 10 CPU
11 ROM
12 RAM
DESCRIPTION OF SYMBOLS 13 Hard disk 13A Member information database 13B Store information database 13C Coupon master information database 13D Coupon issue information database 13E Credit card use information database 13F Time zone conflict information database 13G Service conflict information database 14 Communication interface 15 Bus 2 Mobile terminal device 3 Credit card system 1001 Coupon screen 1002 Industry-specific display field 1003 Electronic coupon 1003A Contents display field 1003B Condition success / failure display field

Claims (12)

  1. In an electronic coupon issuing device that is connected to a mobile terminal device through a communication network and that issues an electronic coupon that can be used in a store,
    A use record information storage unit for storing use record information indicating the use record of each user's store;
    An issuance condition information storage unit for storing issuance condition information indicating an issuance condition of an electronic coupon defined based on the actual use of the store;
    Issuance determination unit for determining whether or not an electronic coupon can be issued based on the use record information stored in the use record information storage unit and the issue condition information stored in the issue condition information storage unit When,
    When it is determined that the issuance is impossible by the issuance permission determining unit, electronic coupon information including insufficient record information indicating a use record of a store that is insufficient for issuing an electronic coupon is transmitted to the portable terminal device. An electronic coupon information transmitting means. An electronic coupon issuing device comprising:
  2.   The electronic coupon information transmission means includes an electronic coupon determined to be issued by the issue permission determination means, an electronic coupon determined not to be issued by the issue permission determination means, and the shortage record information related to the electronic coupon. The electronic coupon issue apparatus of Claim 1 comprised so that the electronic coupon information containing may be transmitted with respect to the said portable terminal device.
  3.   The electronic coupon information transmitting means is configured to transmit electronic coupon information including shortage record information indicating the number of times of use of a store that is insufficient to issue an electronic coupon to the mobile terminal device. The electronic coupon issue apparatus of Claim 1 or 2.
  4.   The electronic coupon information transmitting means is configured to transmit electronic coupon information including shortage record information indicating a use amount of a store that is insufficient to issue an electronic coupon to the mobile terminal device. The electronic coupon issue apparatus in any one of Claims 1 thru | or 3.
  5. Based on the use record information stored in the use record information storage unit, further comprising a store specifying means for specifying a store having a use record for a specific user,
    5. The electronic device according to claim 1, wherein the issuance determination unit is configured to determine whether or not an electronic coupon relating to the store specified by the store specifying unit can be issued. Coupon issuing device.
  6. Based on the use record information stored in the use record information storage unit, further comprising a store specifying means for specifying a plurality of stores used by each user in a specific time zone,
    5. The electronic device according to claim 1, wherein the issuance determination unit is configured to determine whether or not an electronic coupon relating to the store specified by the store specifying unit can be issued. Coupon issuing device.
  7. Based on the use record information stored in the use record information storage unit, further comprising a store specifying means for specifying a store that handles the same kind of products and services as a store having a use record for a specific user,
    5. The electronic device according to claim 1, wherein the issuance determination unit is configured to determine whether or not an electronic coupon relating to the store specified by the store specifying unit can be issued. Coupon issuing device.
  8. A current position specifying means for specifying the current position of the user;
    8. The store according to claim 5, wherein the store specifying unit is configured to specify a store to which the user can move within a predetermined time from the current position of the user specified by the current position specifying unit. An electronic coupon issuing device according to claim 1.
  9. A computer that is communicably connected to a mobile terminal device via a communication network and issues an electronic coupon that can be used at a store,
    A usage record information storage step for storing usage record information indicating the use record of each user's store;
    An issuance condition information step for storing issuance condition information indicating an issuance condition of an electronic coupon defined based on the actual use of the store;
    An issuance determination step for determining whether or not an electronic coupon can be issued based on the stored use record information and issuance condition information;
    When it is determined that the issuance is impossible in the issuance permission determination step, electronic coupon information including shortage record information indicating a use record of a store that is insufficient for issuing an electronic coupon is transmitted to the portable terminal device. The electronic coupon issue method which performs electronic coupon information transmission process.
  10.   In the electronic coupon information transmitting step, the computer determines that the computer can issue the electronic coupon, the electronic coupon determined not to be issued by the issuance determination unit, and the shortage related to the electronic coupon. The electronic coupon issue method of Claim 9 which transmits the electronic coupon information containing track record information with respect to the said portable terminal device.
  11.   The electronic coupon information transmitting step, wherein the computer transmits electronic coupon information including shortage record information indicating the number of times of use of a store that is insufficient to issue an electronic coupon to the portable terminal device. The electronic coupon issuing method according to 9 or 10.
  12.   The electronic coupon information transmitting step, wherein the computer transmits electronic coupon information including shortage record information indicating a use amount of a store that is insufficient to issue an electronic coupon to the portable terminal device. The electronic coupon issuing method according to any one of 9 to 11.
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