JP2021063720A - Station service apparatus - Google Patents

Abstract

To provide a station service apparatus that is installed in a railway station or the like and is highly convenient.SOLUTION: A station service system 1 includes a reservation server 12, a window processing machine 13, and a ticket machine 14. The station service system 1 may further include various station service apparatuses such as a ticket examination machine, an adjustment machine, and a guide display board. The window processing machine 13 and the ticket machine 14 can communicate via a local network 15 provided in a station or the like. The station service system 1 and an information processing device 11 can communicate with each other via a public network 16.SELECTED DRAWING: Figure 1

Description

Embodiments of the present invention relate to station affairs equipment.

At railway stations, station affairs equipment that performs various types of station affairs processing is installed. Station affairs equipment includes, for example, ticket gates, ticket vending machines, window terminals, and the like. In such station affairs equipment, for example, a magnetic ticket, a two-dimensional code ticket, an IC card ticket, or the like is used as a ticket. In addition, some tickets have a commuter pass with an expiration date and a valid section.

The user obtains a reservation number from a server device (reservation server) for issuing a commuter pass by deciding in advance a route to purchase as a commuter pass using an information processing device such as a mobile terminal owned by the user. be able to. In this case, the information processing apparatus acquires a list of route candidates from the reservation server and displays the list based on the input information. The information processing device transmits the route candidate selected from the list of route candidates to the reservation server, and acquires the reservation number from the reservation server. By using the reservation number, the user can reduce the trouble of inputting information when issuing a commuter pass.

However, the route candidates supplied from the reservation server are composed of character string information. Therefore, there is a problem that it is difficult to imagine the route from the information supplied from the reservation server. For example, in order to display a route candidate selected by a user on a route map, a device (for example, an information processing device) on the display side displays an image of the route map and a route candidate on the route map. There is a problem that it is necessary to retain information in advance.

Japanese Unexamined Patent Publication No. 2010-26548

An object of the present invention is to provide highly convenient station service equipment.

The station service equipment according to the embodiment includes a memory, a communication interface, and a processor. The memory stores the route map. The communication interface acquires information indicating the departure station and the arrival station from the operating device. The processor outputs display data for displaying the route map and the route candidates superimposed on the route map to the operating device based on the departure station and the arrival station.

FIG. 1 is an explanatory diagram for explaining a configuration example of a station affairs system according to an embodiment. FIG. 2 is an explanatory diagram for explaining an example of operation in the station affairs system according to the embodiment. FIG. 3 is an explanatory diagram for explaining an example of a route selection screen displayed in the station affairs system according to the embodiment. FIG. 4 is an explanatory diagram for explaining an example of a route selection screen displayed in the station affairs system according to the embodiment. FIG. 5 is an explanatory diagram for explaining an example of a route selection screen displayed in the station affairs system according to the embodiment.

Hereinafter, the station affairs equipment and the station affairs system will be described in detail with reference to the drawings.
FIG. 1 is an explanatory diagram for explaining an example of the station affairs system 1.
The station affairs system 1 is composed of various station affairs equipment installed at a railway station or the like. In addition, the station affairs system 1 can provide various information by communicating with an information processing device 11 such as a mobile terminal owned by the user. Further, in such a station affairs system 1, for example, a magnetic ticket, a two-dimensional code ticket, an IC card ticket, or the like is used as a ticket. In addition, some tickets have a commuter pass with an expiration date and a valid section.

The station affairs system 1 includes a reservation server 12, a window processing machine 13, and a ticket vending machine 14. Further, the station affairs system 1 may be further provided with various station affairs devices (not shown) such as a ticket gate, a checkout machine, and a guide display board. The window processing machine 13 and the ticket vending machine 14 are configured to be able to communicate via a local network 15 provided at a station or the like. Further, the station affairs system 1 and the information processing device 11 are configured to be able to communicate with each other via the public network 16.

First, the configuration of the information processing device 11 will be described.
The information processing device 11 is an operation terminal operated by the user. For example, the information processing device 11 may be any personal computer (PC), smartphone, future phone, tablet PC, or the like. The information processing device 11 includes a system controller 21, a communication interface 22, a display 23, an operation interface 24, and the like.

The system controller 21 controls the information processing device 11 in various ways. The system controller 21 includes a processor 25 and a memory 26.

The processor 25 includes an arithmetic element (for example, a CPU) that executes arithmetic processing. The processor 25 executes various operations by executing a program stored in the memory 26.

The memory 26 stores a program, data used in the program, and the like.

The communication interface 22 is an interface for communicating with other devices. The communication interface 22 of the information processing device 11 communicates with various station affairs devices of the station affairs system 1 via, for example, the public network 16.

The display 23 is configured to display a screen in response to a video signal input from a display control unit such as a system controller 21 or a graphic controller (not shown).

The operation interface 24 is connected to an operation member (not shown). The operation interface 24 supplies an operation signal corresponding to the operation of the operation member to the system controller 21. The operating member is, for example, a touch sensor, a numeric keypad, a power key, a paper feed key, various function keys, a keyboard, or the like. The touch sensor is, for example, a resistive touch sensor, a capacitance type touch sensor, or the like. The touch sensor acquires information indicating a designated position within a certain area. The touch sensor may be configured as a touch panel integrally with the display 23.

Next, the configuration of the reservation server 12 of the station affairs system 1 will be described.
The reservation server 12 is a device that performs various processes for issuing a commuter pass based on the information supplied from the operation terminal operated by the user. For example, the reservation server 12 includes a system controller 31, a communication interface 32, a reservation database 33, and the like.

The system controller 31 controls the reservation server 12 in various ways. The system controller 31 includes a processor 34 and a memory 35.

The processor 34 includes an arithmetic element (for example, a CPU) that executes arithmetic processing. The processor 34 executes various operations by executing a program stored in the memory 35.

The memory 35 stores the program, data used in the program, and the like. The memory 35 stores, for example, an image of a route map and an image for transfer guidance, which will be described later, in advance.

The communication interface 32 is an interface for communicating with other devices. The communication interface 32 of the reservation server 12 communicates with the information processing device 11 via, for example, the public network 16. Further, the communication interface 32 of the reservation server 12 communicates with the window processing machine 13, the ticket vending machine 14, and various station affairs devices via, for example, the local network 15.

The reservation database 33 is a database that holds various information (commuter pass reservation information) for issuing a commuter pass. The reservation database 33 is stored in a hard disk drive, a solid stay drive, or another storage device. The commuter pass reservation information will be described later.

Next, the configuration of the window processing machine 13 of the station affairs system 1 will be described.
The window processing machine 13 is an operation terminal operated by a station staff (operator). For example, the window processing machine 13 includes a system controller 41, a communication interface 42, a display 43, an operation interface 44, a ticket issuing unit 45, a reading unit 46, and the like.

The system controller 41 controls the window processing machine 13 in various ways. The system controller 41 includes a processor 47 and a memory 48.

The processor 47 includes an arithmetic element (for example, a CPU) that executes arithmetic processing. The processor 47 executes various operations by executing a program stored in the memory 48.

The memory 48 stores the program, data used in the program, and the like.

The communication interface 42 is an interface for communicating with other devices. The communication interface 42 of the window processor 13 communicates with various station affairs devices of the station affairs system 1 via, for example, the local network 15.

The display 43 is configured to display a screen in response to a video signal input from a display control unit such as a system controller 41 or a graphic controller (not shown).

The operation interface 44 is connected to an operation member (not shown). The operation interface 44 supplies an operation signal corresponding to the operation of the operation member to the system controller 41. The operating member is, for example, a touch sensor, a numeric keypad, a power key, a paper feed key, various function keys, a keyboard, or the like. The touch sensor is, for example, a resistive touch sensor, a capacitance type touch sensor, or the like. The touch sensor acquires information indicating a designated position within a certain area. The touch sensor may be configured as a touch panel integrally with the display 43.

The ticketing unit 45 is configured to issue a ticket such as a magnetic ticket, a two-dimensional code ticket, or an IC card ticket.

The reading unit 46 is configured to read information from a ticket such as a magnetic ticket, a two-dimensional code ticket, or an IC card ticket. The reading unit 46 also includes a configuration for writing information on the magnetic ticket and the IC card ticket.

Next, the configuration of the ticket vending machine 14 of the station affairs system 1 will be described.
The ticket vending machine 14 is an operation terminal operated by a station clerk (operator). For example, the ticket vending machine 14 includes a system controller 51, a communication interface 52, a display 53, an operation interface 54, a ticket issuing unit 55, a reading unit 56, and the like.

The system controller 51 controls the ticket vending machine 14 in various ways. The system controller 51 includes a processor 57 and a memory 58.

The processor 57 includes an arithmetic element (for example, a CPU) that executes arithmetic processing. The processor 57 executes various operations by executing a program stored in the memory 58.

The memory 58 stores the program, data used in the program, and the like.

The communication interface 52 is an interface for communicating with other devices. The communication interface 52 of the window processor 13 communicates with various station affairs devices of the station affairs system 1 via, for example, the local network 15.

The display 53 is configured to display a screen in response to a video signal input from a display control unit such as a system controller 51 or a graphic controller (not shown).

The operation interface 54 is connected to an operation member (not shown). The operation interface 54 supplies an operation signal corresponding to the operation of the operation member to the system controller 51. The operating member is, for example, a touch sensor, a numeric keypad, a power key, a paper feed key, various function keys, a keyboard, or the like. The touch sensor is, for example, a resistive touch sensor, a capacitance type touch sensor, or the like. The touch sensor acquires information indicating a designated position within a certain area. The touch sensor may be configured as a touch panel integrally with the display 53.

The ticketing unit 55 is configured to issue a ticket such as a magnetic ticket, a two-dimensional code ticket, or an IC card ticket.

The reading unit 56 is configured to read information from a ticket such as a magnetic ticket, a two-dimensional code ticket, or an IC card ticket. Further, the reading unit 56 also includes a configuration for writing information on the magnetic ticket and the IC card ticket.

Next, processing when reserving and issuing a commuter pass will be described using each configuration of FIG.
FIG. 2 is a sequence diagram for explaining a process related to reservation and issuance of a commuter pass. In this example, an example in which a user makes a reservation for a commuter pass using the information processing device 11 and issues a commuter pass by the ticket vending machine 14 or the counter processing machine 13 will be described. In this example, various operations of the information processing device 11 are performed by the processor 25 of the system controller 21. Various operations of the reservation server 12 are performed by the processor 34 of the system controller 31. Various operations of the window processor 13 are performed by the processor 47 of the system controller 41. Various operations of the ticket vending machine 14 are performed by the processor 57 of the system controller 51.

First, the information processing device 11 transmits a request for a website for commuter pass reservation (step S11). In this example, the information processing device 11 transmits a request for a website for commuter pass reservation to the reservation server 12.

Upon receiving the request for the commuter pass reservation website, the reservation server 12 transmits the display data of the commuter pass reservation website to the information processing device 11 (step S12). The website for commuter pass reservations provides information such as "commuter pass type", "start date", "use period", "departure station", "arrival station", and "transfer station (optional)". Includes input fields for input or displays such as menus.

When the information processing device 11 receives the display data of the commuter pass reservation website, the information processing device 11 displays the commuter pass reservation website on the display 23 (step S13).

Further, the information processing device 11 sets the "commuter pass type", "use start date", "use period", and "use period" based on the information input by the operation interface 24 on the commuter pass reservation website. Determine information such as "departure station", "arrival station", and "transfer station (optional)". The information processing device 11 sends information such as "commuter pass type", "use start date", "use period", "departure station", "arrival station", and "transfer station (optional)" to the reservation server 12. (Step S14). A "transit station" may be used instead of the "transfer station".

The reservation server 12 receives information such as "time ticket type", "use start date", "use period", "departure station", "arrival station", and "transfer station" input in the information processing device 11. Upon receipt, the route candidate is determined based on the "departure station" and the "arrival station" (step S15). The reservation server 12 may be configured to determine one route candidate, or may be configured to determine a plurality of route candidates. Further, when the reservation server 12 receives the information of the "transfer station", the reservation server 12 may be configured to determine a route candidate from the "departure station" to the "arrival station" via the "transfer station".

The reservation server 12 generates display data based on the plurality of route candidates and the image of the route map, and transmits the display data to the information processing device 11 (step S16).

FIG. 3 is an explanatory diagram for explaining an example of display data 61. The display data 61 is data for displaying a screen (route selection screen) for allowing the user to select a route. As shown in FIG. 3, the display data 61 includes a first display area 62 and a second display area 63.

The first display area 62 and the second display area 63 are display areas for displaying information of arbitrary contents, respectively. The first display area 62 is provided above the second display area 63. The first display area 62 may be provided below the second display area 63. The first display area 62 may be provided on the left side of the second display area 63. The first display area 62 may be provided on the right side of the second display area 63. Further, the second display area 63 may be configured as a display frame (window) displayed so as to overlap the first display area 62.

For example, the reservation server 12 displays the plurality of route candidates determined in step S15 in the first display area 62. The processor 34 of the system controller 31 of the reservation server 12 has a menu button 64 for allowing the user to select a route for each route candidate, a charge, and a "departure station", "arrival station", "transfer station", and the like. Is displayed with a character string indicating. The menu button 64 is configured to be selectable when displayed on the information processing apparatus 11.

Further, the reservation server 12 displays the selected route image 65 on which the display indicating the route candidate is superimposed on the route map in the second display area 63. The processor 34 of the system controller 31 of the reservation server 12 reads the image of the route map from the memory 35, and superimposes the route candidates selected in the first display area 62 on the route map to obtain the selected route image 65. Generate.

For example, as shown in FIG. 3, when the selected route image 65 is generated, the processor 34 shows the route candidates selected in the first display area 62 on the route map with solid lines, and shows the other routes with dotted lines. Shown on the route map.

Further, for example, as shown in FIG. 3, the processor 34 may display each route on the route map in a different color when the selected route image 65 is generated. Further, the processor 34 may display only the routes included in the route candidates selected in the first display area 62 in a color different from the other routes when the selected route image 65 is generated. For example, when the selected route image 65 is generated, the processor 34 displays the routes included in the route candidates selected in the first display area 62 in colors corresponding to the routes, and other unselected routes. The route may be displayed in gray or translucent.

When the information processing device 11 receives the display data 61, it displays it on the display 23. Further, the information processing apparatus 11 selects one route based on the input in the operation interface 24 (step S17). For example, the information processing device 11 selects one route according to the selection of the menu button 64 on the route selection screen. The information processing device 11 transmits information indicating the selected route to the reservation server 12 (step S18).

The reservation server 12 generates commuter pass reservation information based on the route selected by the information processing device 11 (step S19). The commuter pass reservation information is information indicating "reservation number", "commuter pass type", "use start date", "use period", "departure station", "arrival station", "transfer station", and the like. .. The reservation server 12 generates commuter pass reservation information based on the information received in step S14 and the information received in step S18. The reservation server 12 stores the generated commuter pass reservation information in the reservation database 33. Further, the reservation server 12 transmits the “reservation number”, which is the identification information of the commuter pass reservation information, to the information processing device 11 (step S20). The above procedure completes the process for booking a commuter pass.

The processor 34 of the reservation server 12 generates the selected route image 65 in advance for each of the plurality of route candidates determined in step S15, adds it to the display data 61, and transmits it to the information processing device 11. In this case, the display data 61 is configured so that the selected route image 65 displayed in the second display area 63 is switched according to the route selected by the information processing apparatus 11.

Further, the information processing device 11 may be configured to transmit information indicating the selected route to the reservation server 12 each time the menu button 64 on the route selection screen is selected. In this case, the reservation server 12 may generate the sequential selection route image 65 according to the route selected by the information processing device 11 and transmit it to the information processing device 11.

According to the above configuration, in the information processing device 11, each time a route is selected by the menu button 64 on the route selection screen, the selected route image 65 in the second display area 63 corresponds to the selected route. Switch.

Further, the reservation server 12 may display the transfer route image 66 shown in FIG. 4 on the route selection screen when the selected route includes a transfer station.

The transfer route image 66 is an image in which a transfer route 68 indicating a movement route at the time of transfer is superimposed on a transfer guidance image 67 such as a yard map for each station stored in advance in the memory 35. The processor 34 of the system controller 31 reads the transfer guidance image 67 of the transfer station included in the route candidate from the memory 35. The processor 34 generates a display of the transfer route 68 indicating the movement route at the time of transfer according to the route to be transferred, superimposes the display of the transfer route 68 on the transfer guidance image 67, and generates the transfer route image 66.

For example, as shown in FIG. 3, the reservation server 12 displays a menu button 69 configured to be selectable in the vicinity of the transfer station of the selection route image 65. The reservation server 12 generates display data 61 so that the transfer route image 66 is displayed in the second display area 63 when the menu button 69 is selected. Further, the menu button 69 may be displayed in the vicinity of the transfer station of each route candidate in the first display area 62.

According to the above configuration, the transfer route image 66 can be confirmed by the user in response to the operation input in the information processing device 11.

Next, the process related to the issuance of the commuter pass in FIG. 2 will be described.
First, a process of issuing a commuter pass by the ticket vending machine 14 will be described.
The user inputs the reservation number issued in step S20 using the operation interface 54 of the ticket vending machine 14 (step S21). The ticket vending machine 14 transmits the entered reservation number to the reservation server 12 (step S22).

The reservation server 12 searches the reservation database 33 for the commuter pass reservation information corresponding to the received reservation number (step S23). The reservation server 12 has various information (“reservation number”, “commuter pass type”, “use start date”, “use period”, “departure station”, “arrival station”, and the searched commuter pass reservation information. (Transfer station, etc.) and the selected route image 65 are transmitted to the ticket vending machine 14 (step S24).

The ticket vending machine 14 uses the received "reservation number", "commuter pass type", "use start date", "use period", "departure station", "arrival station", "transfer station", etc. as character strings. It is displayed on the display 53. Further, the ticket vending machine 14 displays the received selection route image 65 on the display 53 (step S25). In this case as well, the ticket vending machine 14 is a character string such as "reservation number", "commuter pass type", "use start date", "use period", "departure station", "arrival station", and "transfer station". And the selected route image 65 may be displayed in another display area.

Further, the ticket vending machine 14 issues a commuter pass by the ticket issuing unit 55 in response to the operation of the operation interface 54 (step S26).

Next, a process of issuing a commuter pass by the window processing machine 13 will be described.
The operator of the counter processing machine 13 receives the reservation number issued in step S20 from the user and inputs it using the operation interface 44 of the counter processing machine 13 (step S27). The window processing machine 13 transmits the input reservation number to the reservation server 12 (step S28).

The reservation server 12 searches the reservation database 33 for the commuter pass reservation information corresponding to the received reservation number (step S29). The reservation server 12 has various information (“reservation number”, “commuter pass type”, “use start date”, “use period”, “departure station”, “arrival station”, and the searched commuter pass reservation information. (Transfer station, etc.) and the selected route image 65 are transmitted to the window processing machine 13 (step S30).

The window processing machine 13 sets the received "reservation number", "commuter pass type", "use start date", "use period", "departure station", "arrival station", "transfer station", etc. as character strings. Is displayed on the display 43. Further, the window processing machine 13 displays the received selection path image 65 on the display 43 (step S31). In this case as well, the counter processing machine 13 has characters such as "reservation number", "commuter pass type", "use start date", "use period", "departure station", "arrival station", and "transfer station". The column and the selected route image 65 may be displayed in different display areas.

Further, the window processing machine 13 issues a commuter pass by the ticket issuing unit 45 in response to the operation of the operation interface 44 (step S32).

According to the above configuration, the device displaying the selected route image 65 does not hold various information (for example, a route map) used for generating the selected route image 65 in advance, and the selected route is a route map. The image shown above can be confirmed by the user.

In the above embodiment, the reservation server 12 has been described as having a configuration in which the display data 61 of the route selection screen is supplied to the information processing device 11 and the information processing device 11 is displayed on the route selection screen. It is not limited to the configuration. The reservation server 12 may be configured to supply and display the display data 61 of the route selection screen to the ticket vending machine 14 or the window processing machine 13.

Further, in the above embodiment, it has been described that the route selection screen displayed on the information processing apparatus 11 includes the first display area 62 and the second display area 63, but the present invention is not limited to this configuration. .. Depending on the resolution or size of the display, if the first display area 62 and the second display area 63 are displayed together, problems such as small characters or difficulty in operation may occur. Therefore, the display data 61A on the route selection screen is configured to first display the first display area 62 and, when a predetermined operation is performed, display the second display area 63. There may be.

FIG. 5 is another example of the route selection screen displayed by the display data 61A generated by the reservation server 12. In the example of FIG. 5, the display area is not divided, and the display corresponding to the first display area 62 is first performed. That is, the display data 61A is configured to display a plurality of route candidates first. Further, in the example of FIG. 5, a menu button 71 for displaying the selected route image 65 and a menu button 72 for displaying the transfer route image 66 are displayed for each route candidate. In the display data 61A, when the menu button 71 is selected, the selection path image 65 is displayed on the screen. Further, in the display data 61A, when the menu button 72 is selected, the transfer route image 66 is displayed on the screen.

With such a configuration, it becomes easy to display the selection path image 65 and the transfer path image 66 on a device having a small display.

The functions described in each of the above-described embodiments are not limited to the configuration using hardware, and can be realized by loading a program describing each function into a computer using software. Further, each function may be configured by appropriately selecting either software or hardware.

Although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other embodiments, and various omissions, replacements, and changes can be made without departing from the gist of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the scope of the invention described in the claims and the equivalent scope thereof.

1 ... station affairs system, 11 ... information processing device, 12 ... reservation server, 13 ... window processing machine, 14 ... ticket vending machine, 15 ... local network, 16 ... public network, 21 ... system controller, 22 ... communication interface, 23 ... Display, 24 ... Operation interface, 25 ... Processor, 26 ... Memory, 31 ... System controller, 32 ... Communication interface, 33 ... Reserved database, 34 ... Processor, 35 ... Memory, 41 ... System controller, 42 ... Communication interface, 43 ... Display, 44 ... Operation interface, 45 ... Ticketing unit, 46 ... Reading unit, 47 ... Processor, 48 ... Memory, 51 ... System controller, 52 ... Communication interface, 53 ... Display, 54 ... Operation interface, 55 ... Ticketing unit, 56 ... reader, 57 ... processor, 58 ... memory.

Claims (10)

A memory that stores the route map and
A communication interface that acquires information indicating the departure station and arrival station from the operating device,
A processor that outputs display data for displaying the route map and route candidates superimposed on the route map to the operating device based on the departure station and the arrival station.
Station service equipment equipped with. The station service device according to claim 1, wherein the display data has a plurality of route candidates based on the departure station and the arrival station. The station service device according to claim 2, wherein the display data includes a display in which a route candidate selected by the operating device among the plurality of route candidates is superimposed on the route map. The display data has a first display area in which the plurality of route candidates are displayed, and a second display area in which the route map and the route candidates superimposed on the route map are displayed. The station affairs equipment according to claim 2 or 3. The station service device according to claim 4, wherein the first display area is provided above the second display area. The station service device according to claim 4, wherein the first display area is provided below the second display area. The station service device according to claim 4, wherein the first display area is provided on the left side of the second display area. The station service device according to claim 4, wherein the first display area is provided on the right side of the second display area. The memory stores an image for transfer guidance and stores the image.
When a transfer station exists in the route candidate, the processor further adds a display of the transfer guidance image of the transfer station and the transfer route superimposed on the transfer guidance image to the display data. The station service equipment according to any one of claims 1 to 8. The station service device according to any one of claims 1 to 9, wherein the processor displays a selected route and a non-selected route differently.

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