JP2021061506A - Image processing device, control method thereof, and program - Google Patents

Abstract

To reduce a time and effort required to change a setting to eliminate a transmission error after the transmission error occurs.SOLUTION: An image processing device according to the present invention capable of executing a transmission process that reads an image of a document, generates image data based on the image, and transmits the generated image data includes display means and control means for executing the transmission process, and when the control means executes the transmission process, the display means displays a predetermined object for making a setting used for resolving the error according to the occurrence of the error.SELECTED DRAWING: Figure 10

Description

It relates to an image processing device, its control method, and a program.

There is an image processing device that reads an image of a manuscript, generates image data based on the read image, and executes a transmission process of transmitting the image to the outside.

Patent Document 1 discloses an image processing apparatus that displays a procedure for resolving an error on an operation screen in accordance with the occurrence of an error during execution of a transmission process.

Japanese Unexamined Patent Publication No. 2011-188105

If an error occurs due to improper settings used in the above transmission process, the user accepts a change in settings to resolve the error after checking the screen displaying the procedure for resolving the error. It is troublesome because it is necessary to perform an operation to display the screen.

For example, if the IP address of the image processor is not suitable as the IP address used in the segment to which the image processor is connected, the image processor cannot communicate with other devices connected to that segment. In order to eliminate such an error, the user needs to set an appropriate IP address in the image processing device. For that purpose, it is necessary to operate some screens in order to display the setting screen for setting the IP address.

The present invention has been made in view of the above problems, and an object of the present invention is to reduce the time and effort required to change the settings for eliminating the transmission error after the transmission error has occurred.

The image processing device of the present invention is an image processing device capable of executing a transmission process of reading an image of a document, generating image data based on the image, and transmitting the generated image data.
The display means has a display means and a control means for executing the transmission process, and the display means is used to eliminate the error according to the occurrence of an error when the control means is executing the transmission process. It is characterized by displaying a predetermined object for setting.

It is possible to reduce the time and effort required to change the settings for eliminating the transmission error after the transmission error occurs.

Diagram showing an example of network configuration The figure which shows an example of the hardware configuration of MFP101 The figure which shows an example of the operation part 118 The figure which shows an example of the screen for registering a new destination The figure which shows an example of the setting method of the network when transmitting image data. The figure which shows an example of the screen flow at the time of transmitting the generated image data A diagram showing an example of a screen displayed when an image data transmission error occurs. The figure which shows an example of correspondence between an exit code, an exit factor, and a screen ID. Flowchart showing an example of image data transmission processing Flowchart showing an example of e-mail transmission processing The figure which shows an example of the screen flow of the result display of transmission history

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. It should be noted that the following embodiments do not limit the invention according to the claims, and not all combinations of features described in the embodiments are essential for the means for solving the invention.

FIG. 1 is a diagram showing an example of a network configuration. In this embodiment, an MFP (Multifunction Peripheral) 101, which is an image processing device, and a file server 102, a mail server 103, and an online storage 106 are illustrated as examples of destinations. On the network 100, the MFP 101, the file server 102, the mail server 103, and the PC 104 are connected to each other so as to be able to communicate with each other. Further, the network 100 and the Internet 105 are connected, and the MFP 101 and the online storage 106 can communicate with each other.

The MFP 101 transmits the image data obtained by scanning the original to the file server 102, the mail server 103, and the online storage 106. The MFP 101 can also store the scanned image data of the original in the external storage device 122 (USB memory). The file server 102 is a file server that supports the FTP and SMB protocols. The mail server 103 is a mail server that supports the SMTP protocol. The online storage 106 is an online storage that supports WebDAV (a file sharing protocol using the HTTP protocol). The PC104 can refer to or update the setting value of the MFP101 by the HTTP protocol. In addition, the PC 104 can receive and refer to the e-mail transmitted from the MFP 101. The network 100 may be wirelessly connected to an access point (not shown) as long as it has a network configuration capable of transmitting image data.

The image data in this embodiment is electronic data. Specifically, the image data is not limited to electronic data obtained by converting an image into RAW data, and may be electronic data according to an image format such as TIFF or JPEG or electronic data according to a PDF format.

The file server 102 has a folder / file of folder information 107 as an example of a file storage destination. In the folder information 107, the file server name is "file server", the folder name is "image data", and the image data scanned by the MFP 101 is stored as a PDF file.

The mail server 103 stores the received e-mail in a mailbox provided in a storage (not shown). The PC 104 receives an e-mail from the mailbox using the e-mail receiving account set in the mailbox of the mail server 103. At this time, as an example of receiving the e-mail transmitted from the MFP on the PC 104, the received e-mail information is shown in the e-mail information 109. Receive an e-mail with the image data scanned by the MFP 101 attached.

The external storage device 122 is an external storage device that can be connected to the MFP 101, and indicates a storage device for storing a file of image data scanned by the MFP 101. Although a USB memory is shown as the present embodiment, all external storage devices for storing files such as an SD card and a hard disk can be applied. Information indicating the content of the original specified in the file name is added to the scanned image data file, such as the folder information 108 in the USB memory.

The online storage 106 is an online storage via the Internet 105, sets a URL as a destination, and stores scanned image data using an account name and password information for accessing the storage.

FIG. 2 is a diagram showing an example of the hardware configuration of the MFP 101. The control unit 110 including the CPU 111 controls the operation of the entire MFP 101. The CPU 111 reads a control program stored in the ROM 112 or the storage 114 and performs various controls such as read control and print control. The ROM 112 stores a control program that can be executed by the CPU 111. The ROM 112 also stores a boot program, font data, and the like. The RAM 113 is the main storage memory of the CPU 111, and is used as a temporary storage area for expanding various control programs stored in the work area, the ROM 112, and the storage 114. The storage 114 stores image data, print data, an address book, various programs, and various setting information. In the present embodiment, a flash memory is assumed as the storage 114, but an auxiliary storage device such as an SSD, HDD, or eMMC may be used.

In the MFP 101, one CPU 111 uses one memory (RAM 113) to execute each process shown in the flowchart described later, but other modes may be used. For example, a plurality of CPUs, RAMs, ROMs, and storages can be made to cooperate with each other to execute each process shown in a flowchart described later. Further, a part of the processing may be executed by using a hardware circuit such as ASIC or FPGA.

The reading unit I / F 115 connects the reading unit 116 and the control unit 110. The reading unit 116 reads an image on the document and converts the image into image data such as binary data. The image data generated by the reading unit 116 is transmitted to an external device, stored in an external recording device, or printed on a recording paper.

The operation unit I / F 117 connects the operation unit 118 and the control unit 110. The operation unit 118 displays information to the user and detects input from the user.

The printing unit I / F 119 connects the printing unit 120 and the control unit 110. The CPU 111 transfers the image data to be printed (the image data to be printed) to the printing unit 120 via the printing unit I / F 119. The printing unit 120 prints an image on the recording paper supplied from the paper feed cassette (not shown).

The external storage I / F 121 connects the external storage device 122 and the control unit 110. The CPU 111 stores image data in the external storage device 122 via the external storage I / F 121. In the present embodiment, a USB interface is assumed as the external storage I / F 121, and a USB memory is assumed as the external storage device 122, but an external storage device such as an SD card may be used.

The communication unit I / F 123 connects the network 100 and the control unit 110. The communication unit I / F 123 transmits image data to the file server 102, sends an e-mail to the mail server 103, transmits image data to the online storage 106, and various setting information inside the device to the PC 104. Can be sent. Further, the communication unit I / F 123 receives a reference request or a change request for various setting information inside the device from the PC 104, and reads or changes various setting information of the storage 114. Image data is transmitted as a file using a protocol such as FTP, SMB, WebDAV, or SMTP. Further, the Web server application that processes HTTP performs transmission of various setting information to the PC 104 and reception of changes in various setting information from the PC 104. The Web server application is stored in the ROM 112, and is arranged in the memory of the RAM 113 after being started. The CPU 111 executes the HTTP connection control via the communication unit I / F 123 by reading and executing the Web server application from the RAM 113.

FIG. 3 is a diagram showing an example of the operation unit 118. The operation unit 118 includes a touch panel 300 for displaying an operation screen, a data LED 320, and an error LED 321. The touch panel 300 also functions as an input means for receiving instructions (touch, drag, flick, etc.) from the user as a touch panel. The user directly touches each image (button) of the screen displayed on the touch panel 300 with an object such as a finger or a stylus, and instructs the execution of each function based on the displayed image. The button in the present implementation system means a separated area indicated by a frame of the displayed image, and the CPU 111 of the MFP 101 detects a touch (selection) to this button from the operation unit I / F 117. Performs controller control related to the displayed image.

The touch panel 300 shown in FIG. 3 displays a home screen displayed immediately after starting the MFP 101. The home screen displays buttons for each function executed by the MFP 101 (frequently used settings 308, scan 301, menu 307, address book 306, memory media print 302).

The status confirmation 309 is a button for displaying a status confirmation screen (not shown) for confirming the status of the MFP 101. From the status confirmation screen, the print status, transmission status, transmission history, etc. are displayed.

The frequently used setting 308 is a shortcut button that calls up the information stored in the destination setting and the reading setting of the transmission setting screen such as the e-mail and the file selected in the scan 301, and transitions to the transmission reception screen.

The scan 301 is a button for transitioning to each transmission setting screen for executing e-mail transmission (e-mail), SMB, FTP, and file transmission by WebDav from the MFP 101.

The menu 307 is a button for transitioning to the various setting menu screens 500 of the MFP 101.

The address book 306 is a button for displaying the address book screen 400 of the MFP 101. From the address book screen 400, a transmission destination such as an e-mail file transmission is specified, and the screen transitions to the transmission setting screen. The address book data is stored in the storage 114, and the settings related to the destination information to be transmitted are stored for each destination. The destination information is composed of a transmission type (email, file, etc.), a name, and destination information (email address, host name, server information, etc.). Further, as the destination information, not only a single transmission type setting but also a broadcast transmission in which a plurality of set destination information is specified can be set.

The stop 311 is a button for executing the cancellation of each operation of the MFP 101. The stop 311 is always displayed on the operation unit 118.

The home 310 is a button for displaying the home screen. The home 310 is always displayed on the operation unit 118.

The data LED 320 and the error LED 321 notify the user of the status of the MFP 101. The data LED 310 lights up during execution of a transmission job or a print job, and the error LED 311 lights up when some error (transmission error, jam, no paper, etc.) occurs in the MFP 101.

FIG. 4 is a diagram showing an example of a screen for registering a new destination in advance. The screen of FIG. 4 may be displayed on the operation unit 118 of the MFP 101, or may be displayed on the monitor of the PC 104 connected to the MFP 101.

FIG. 4A is a screen for registering a new destination. The address book screen 400 is a screen for displaying addresses that have been registered and stored in the storage 114. The address book screen 400 displays the destinations of the e-mail and the file, and it is possible to display only one of the addresses. As the type of new registration, either one of the e-mail address registration button 404 and the file address registration button 405 can be selected, and when the new address registration button 401 is selected, the registration selection screen is displayed. When the e-mail address registration button 404 is selected, FIG. 4 (C) is displayed, and when the file address registration button 405 is selected, FIG. 4 (B) is displayed. With the destination selected, the destination can be deleted by selecting the delete button 402. With the detail / confirmation button 403, the details of the destination information registered in the address book can be confirmed.

FIG. 4B is a destination registration screen for the “file”. The name 410 is an edit box for setting the name of the address. Protocol 411 is a list box and selects a protocol to be used for transmission. One of the three types of protocol 411, SMB, FTP, and WebDAV, can be selected. In FIG. 4B, SMB is selected. The host name 412 is an edit box for setting a host name to be transmitted. IP address Enter a resolvable server name or IP address. The path 413 to the folder is an edit box for specifying which folder of the server specified by the host name 412 is set as the destination. The user name 414 is an edit box for setting a user name for accessing the server specified by the host name 413. When accessing the server specified by the host name 413, the password set by the password 415 is used. The password 415 is an edit box for setting a password for accessing the server specified by the host name 413.

FIG. 4C is a destination registration screen for “e-mail”. The name 420 is an edit box for setting the name of the address. The e-mail address 421 is an edit box for setting an e-mail address to be transmitted.

The OK button in FIGS. 4 (B) and 4 (C) is a button for confirming the button setting with the set contents. The setting confirmed when the OK button is selected is saved in the storage 114 of the MFP 101. The cancel button is a button that discards the settings.

FIG. 5 is a diagram showing an example of a network setting method when transmitting image data. The screen described with reference to FIG. 5 is a screen displayed on the touch panel 300.

The user selects the menu button on the home screen as a setting for transmitting image data. Then, various setting menu screens 500 are displayed. On the menu screen 500, options for environment setting, adjustment / maintenance, function setting, and network setting 501 are displayed. To change the environment (time, timer, power setting, etc.) of the MFP 101, select the environment setting. If you want to adjust / maintain the image or image quality, select Adjustment / Maintenance. If you want to change the scan or print function settings, select the function settings. To set up a network for transmitting image data, select network setting 501. When the user selects the network setting 501, the network setting screen of the MFP 101 is displayed. On the network setting screen, it is possible to select wireless LAN setting, wireless / wired LAN selection, TCP / IP setting 511, and direct connection setting. When TCP / IP setting 511 is selected, the TCP / IP setting screen 520 is displayed, and it is possible to set the IP address and DNS in IPv4 and IPv6 of the MFP101.

FIG. 6 is a diagram showing an example of a screen flow when the generated image data is transmitted. The screen described with reference to FIG. 6 is a screen displayed on the touch panel 300.

After installing the document on the scanning device 116, the user selects the scan button on the home screen. Then, the scan screen 600 for selecting the scan type is displayed. On the screen for selecting the scan type, three options of USB memory 603, E-mail 601 and File 602 are displayed. When the user wants to save the image data in the USB memory (external storage device 122), the user selects the USB memory 603. If you want to send the image data to the mail server 103 by e-mail, select e-mail 601. If you want to send the image data to the file server 102 or the online storage 106, select file 602. In FIG. 6, the screen flow will be described assuming that the user selects the file 602. When the user selects the file 602, the "screen for specifying the destination" is displayed. The "destination specification screen" is divided into "destination setting" and "sending setting", and "destination setting" sets the destination. In the "transmission setting", settings related to image data such as the scanning size of the original and the format of the image data are set.

On the "destination setting" screen, it is possible to input settings related to the destination from the keyboard and select the destination from the address book. On the "Send Settings" screen, you can specify the file name from the keyboard. When specifying from the keyboard, the protocol 411 of FIG. 4B, the path to the folder 413, the user name 414, and the password 415 are also set, but the description is omitted in FIG.

When the user specifies the destination on the "destination specification screen", the "black and white start" or "color start" button can be selected. "Black and white start" is a button selected when converting a document into grayscale image data, and "color start" is a button selected when converting a document into color document data. When the user specifies the destination on the screen for specifying the destination and selects the "black and white start" or "color start" button, the screen transitions to the loading screen 605 of "loading". On the reading screen 605, the reading document information such as the number of destinations and the number of transmitted pages is displayed. While the reading screen 605 is being displayed, the MFP 101 reads an image of the original placed on the reading unit 116, generates image data based on the image, converts it into a file based on the transmission setting information, and saves it in the RAM 113. .. The number of pages transmitted of the scanned document is incremented each time the number of pages of the scanned document increases.

The reading screen 605 further displays a stop button 608, a next reading button 607, and a transmission start button 606. When the stop button 608 is selected, reading is stopped and the screen returns to the home screen 600. When the next read button 607 is selected, the next page of the original is read. When the transmission start button 608 is selected, the reading is completed, the converted file is transmitted as a file to the destination of the transmission setting information, and the transmission screen 610 is displayed.

The transmitting screen 610 displays transmission information that displays the transmitting message of "Sending", the number of recipients, and the number of pages to be transmitted. The transmitting screen further displays two buttons, a stop button 611 and a close button 612. When the stop button 611 is selected, the file transmission is stopped, the transmitted file is deleted, and the interruption ends. When the close button 612 is selected, the transmitting screen 610 is closed and the home screen 600 is displayed.

FIG. 7 is a diagram showing an example of a screen displayed when an image data transmission error occurs. The screen described with reference to FIG. 7 is a screen displayed on the touch panel 300 of the operation unit 118.

The error screen of FIG. 7A is displayed when there is a problem in the TCP / IP setting of the MFP 101 and the transmission of the image data fails after the reading of the original is started. On the error screen of FIG. 7A, the job end code "# 755" and the cause of the error "TCP / IP error" are displayed. In addition, as a countermeasure for the user, a wording requesting confirmation of the setting for canceling the error is displayed. When the CPU 111 detects from the operation unit I / F 117 that the user has selected "Confirm settings" 722, the CPU 111 displays the TCP / IP setting screen 520 on the touch panel. The user can confirm and change the TCP / IP setting via the TCP / IP setting screen 520.

The error screen of FIG. 7B is displayed when a transmission destination error occurs while transmitting image data by selecting an e-mail address registered in the address book. On the error screen of FIG. 7B, the end code and the error cause are displayed. As for the corrective action, the confirmation method according to the cause of the error is displayed. When the CPU 111 detects from the operation unit I / F 117 that the user has selected "confirm settings" 723, the CPU 111 transitions to the address book screen 400. The user can confirm and change the e-mail address through the address book screen 400. By selecting the destination displayed on the address book screen 400, it may be set as the destination of the transmission process in which the error has occurred. A button for executing image data transmission may be displayed on the address book screen 400, and by selecting the button, an execution instruction to be executed to the destination selected on the address book screen 400 may be accepted.

The error screen of FIG. 7C is displayed when an error of the destination occurs while the image data is being transmitted to the e-mail address entered by the keyboard. On the error screen of FIG. 7C, the end code and the error cause are displayed. As for the corrective action, the confirmation method according to the cause of the error is displayed. When the CPU 111 detects from the operation unit I / F 117 that the user has selected "Confirm settings" 724, the CPU 111 transitions to the e-mail address input screen 750. The user can confirm and change the e-mail address via the e-mail address input screen 750. When the confirmation button is selected, the MFP 101 transmits the image data to the input destination.

As described above, the screen displayed when "Confirm settings" of the error screens of FIGS. 7 (B) and 7 (C) is selected is the screen when the transmission process in which the transmission error occurs is set. It depends on whether it was set in.

The error screen of FIG. 7D is displayed when a LAN cable disconnection error occurs. On the error screen of FIG. 7D, the end code and the error cause are displayed. As a coping method, a wording prompting the user to check the connection status of the LAN cable is displayed. Since the confirmation or change of the setting value of the MFP 101 is an error that is not necessary to resolve the error, the "Confirm setting" button is not displayed.

FIG. 8 is a diagram showing an example of correspondence between an exit code, an exit factor, and a screen ID. The table of FIG. 8 is stored in the storage 114 and is referred to by the CPU 111 during job control in the MFP 101. The end code 801 is an identifier indicating the job end factor 802, which is the content of the error. The job end factor 802 indicates a factor at the end of the job, and has normal end, user cancellation, and various errors as values. The coping method 803 is a coping method for the termination factor, and is a message displayed on the error screen indicated by the corresponding screen ID. The error screen display 804 indicates whether or not an error screen is displayed at the end of the job. At the end of the job, if the error screen display 804 associated with the end factor 802 is "Yes", the error screen indicated by the corresponding screen ID is displayed.

The setting confirmation 805 indicates whether or not the setting is confirmed for the user. When the setting confirmation 805 associated with the termination factor 802 is "Yes", the "Confirm settings" 722 and 723 buttons shown in FIG. 7 are displayed.

The screen ID 806 is an identifier indicating a screen to be displayed when the error occurs. For example, the screen ID of the error screen of FIG. 7A is "004" because the end code is "755". The screen ID of the error screen of FIG. 7B is "006" because the end code is "806". An example was described in which the error screen of FIG. 7 (C) is the same as the error screen of FIG. 7 (B) in terms of display, but an error and a keyboard that occurred in the transmission process executed when the destination was selected from the address book. The error that occurred in the transmission process that was entered and executed in is may be managed by another exit code. In that case, the screen IDs of the error screens of FIGS. 7 (B) and 7 (C) may be different.

The setting screen ID 807 is an identifier indicating a setting screen displayed according to the selection of the "confirm setting" button on the error screen. As shown in FIG. 8, the screen ID of the selection screen and the setting screen ID are stored in association with each other.

FIG. 9 is a flowchart showing an example of image data transmission processing. The processing of the flowchart of FIG. 9 is executed by the CPU 111 reading the program stored in the ROM 112 into the RAM 113 and executing the program. The flow of FIG. 9 is started by displaying the home screen 600 on the touch panel 300.

In S901, the CPU 111 determines whether or not the transmission job start instruction from the user has been accepted. If it is determined that the acceptance has been made, the process proceeds to S902. If not, the process returns to S901. It is determined that the start instruction has been accepted because either "color start" or "black and white start" is selected in the "screen for specifying the destination" described with reference to FIG.

In S902, the CPU 111 reads the image of the document placed on the reading unit 116. During reading, the reading screen 605 is displayed on the touch panel 300. Waits for the selection of the next read button 607 for each page, and after reading to the final page, waits for the selection of the transmission start instruction 606 button. When the stop 608 button is selected, the home screen 600 is displayed on the touch panel 300. The read image data is stored in the work area prepared in the RAM 113 or the storage 114.

In S903, the CPU 111 converts the image data generated in S902 into an electronic file and stores it in the work area prepared in the RAM 113.

In S904, the CPU 111 determines whether or not the transmission type is e-mail. Specifically, it is determined whether or not the type of scan selected by the user in FIG. 6 is E-mail 601. If it is determined to be an e-mail, the process proceeds to S908. If not, that is, if the file is 602 or the USB memory 603, the process proceeds to S905.

In S905, the CPU 111 determines whether or not the copy destination (destination specified by the host name 412) has the folder specified by the folder path 413. If it is determined that there is a folder, the process proceeds to S907, and if it is determined that there is no folder, the process proceeds to S906.

In S906, the CPU 111 creates a folder based on the folder information specified by the folder path 413.

In S907, the CPU 111 copies the electronic file generated in S903 to the destination folder with the file name set on the "transmission setting" screen.

In S908, the CPU 111 acquires the destination information and sets it as the destination for e-mail transmission. In S909, the CPU 111 generates a character string of a subject / body.

In S910, the CPU 111 attaches the electronic file generated in S903 to an e-mail and converts it into a MIME format (e-mail format).

In S911, the CPU 111 executes the authentication process of the SMTP server. Specifically, the authentication information stored in the MFP 101 is transmitted to the SMTP server, and the SMTP server executes a process of authenticating using the authentication information.

In S912, the CPU 111 transmits the e-mail generated in S910 to the mail server (SMTP server) by SMTP.

In S913, the CPU 111 deletes the file from the work area used as the temporary area of the electronic file.

FIG. 10 is a flowchart showing an example of the e-mail transmission process. The processing of the flowchart of FIG. 10 is executed by the CPU 111 reading the program stored in the ROM 112 into the RAM 113 and executing the program. The flow of FIG. 10 is started when the processing of S911 is completed.

In S1001, the CPU 111 determines whether or not the e-mail transmission is being executed. If it is determined that the execution is in progress, the process proceeds to S1002. If not, the process ends.

In S1002, the CPU 111 determines whether or not a transmission error has occurred. If it is determined that a transmission error has occurred, the process proceeds to S1003. If not, the process returns to S1001.

In S1003, the CPU 111 acquires an exit code corresponding to the error that has occurred. In S1004, when an error corresponding to the end code acquired in S1003 occurs, the CPU 111 determines whether to display an error screen. Specifically, using the table of FIG. 8, it is determined whether or not the error screen display 804 corresponding to the end code 801 is "Yes". Alternatively, it is determined whether or not the screen ID corresponding to the end code 801 exists.

If it is determined that the error screen is displayed, the process proceeds to S1005. If not, the process ends.

In S1005, when an error corresponding to the exit code acquired in S1003 occurs, the CPU 111 determines whether or not to display the "confirm setting" button. Specifically, using the table of FIG. 8, it is determined whether or not the setting confirmation 805 corresponding to the end code 801 is "Yes". If it is determined that the "confirm settings" button is to be displayed, the process proceeds to S1006. If not, the process proceeds to S1009.

In S1006, the CPU 111 displays an error screen indicated by a screen ID corresponding to the end code on the touch panel 300. The error screen displayed here is the screen on which the "Confirm settings" button is displayed.

In S1007, the CPU 111 determines whether or not the "confirm setting" button is selected. If it is determined that the selection has been made, the process proceeds to S1008. Otherwise, that is, if the "Close" button is selected, the process ends.

In S1008, the CPU 111 displays on the touch panel 300 the setting screen indicated by the setting screen ID stored in association with the screen ID of each error screen.

By executing the process of FIG. 10, the user can easily display the setting screen for resolving the error that has occurred.

In this embodiment, an example in which a "confirm settings" button is displayed on the error screen and a setting screen for resolving the error is displayed when the button is selected has been described, but it is not limited to this. Absent. For example, according to the occurrence of an error, a notification that an error has occurred, the content of the error, and a setting screen for resolving the error may be displayed together. That is, the user can grasp the error and make the setting for eliminating the error without selecting the "confirm setting" button. In that case, it is necessary that the end code and the screen ID of the setting screen for eliminating the error are associated and stored in the table of FIG.

In the first embodiment, an example in which an error occurs during the execution of the transmission process and a setting screen for resolving the error is displayed immediately after the error occurs has been described. In this embodiment, an example of displaying a setting screen for setting so that an error does not occur next time will be described from the history of the transmission job (transmission processing) in which an error has occurred.

FIG. 11 is a diagram showing an example of a screen flow for displaying the result of the transmission history. When the status confirmation button 309 on the home screen of FIG. 3 is selected, the status confirmation screen 1100 is displayed on the touch panel 300.

The status confirmation screen 1100 displays a menu for displaying information screens for device information and network information, and a menu for displaying the status / history screen for copy / print jobs, transmission jobs, reception jobs, and fax transfer error jobs. When the send job button 1101 is selected, the send job screen 1110 is displayed. When the close button 1102 is selected, the home screen is displayed.

The transmission job screen 1110 displays a list of the transmission status of the transmission job being executed and the transmission history of the executed transmission job by the screen switching tab of the transmission status tab and the transmission history tab 1111. When the transmission history tab 1111 is selected, the transmission history for each job is displayed.

On the screen of the transmission job 1110, the transmission history 1112 and 1113 of the e-mail and the transmission history 1114 of the file are displayed. The back button 1115 on the upper left is a button for returning to the status confirmation screen 1100. When the e-mail transmission history 1112 or 1113 is selected, the transmission history corresponding to the job selected on the detailed information screen 1120 is displayed.

Further, on the detailed information screen 1120, each item and contents shown in Table 1 below are displayed. The information displayed as the transmission history is the reception number, transmission result, start time, job type, destination, subject, number of transmission pages, and communication mode.

When the result button 1121 is selected, the error screen 1130 is displayed. Information that is not displayed on the touch panel is displayed by displaying the scroll bar 1122 and scrolling by performing a flick operation on the screen of the touch panel 300.

Here, on the detailed information screen 1120, the reception number is "0029", the transmission result is NG, the end code is "806", the start time is "6/20 11:45 AM", the job type is "email", and the destination is "email". An example of "To: AAA <aaa@abc.co.jp>" is shown. Further, the detailed information screen 1120 shows an example in which the subject is "Atched Image", the number of transmission pages is "1", and the communication mode is "normal transmission".

When the result button 1121 is selected, the CPU 111 displays an error screen indicated by the screen ID corresponding to the end code stored as the transmission history on the touch panel 300. The corresponding error screen is displayed using the exit code stored in the storage 114 as a history and the table of FIG. 8 stored in the storage 114. If the transmission result is a history stored as "OK", the result button 1121 cannot be selected. Or, even if I select it, nothing is displayed.

In this embodiment, an example in which a "confirm settings" button is displayed on the error screen and a setting screen for resolving the error is displayed when the button is selected has been described, but it is not limited to this. Absent. For example, according to the occurrence of an error, a notification that an error has occurred, the content of the error, and a setting screen for resolving the error may be displayed together. That is, the user can grasp the error and make the setting for eliminating the error without selecting the "confirm setting" button. In that case, it is necessary that the end code and the screen ID of the setting screen for eliminating the error are associated and stored in the table of FIG.

By executing the above process, the user can easily make settings so that a transmission error does not occur even when the job execution has already been completed.

Further, according to the present invention, in the case of an error during image data transmission, the user can simply select the setting confirmation button from the error information screen to transition to the setting screen for canceling the error. Even if the user is not familiar with the procedure from the home screen to the setting screen display, there is no problem and the user does not hesitate to confirm the setting.

The MFP of the present invention may be an MFP 101 that combines the operation of the MFP 101 described in the first embodiment and the operation of the MFP 101 described in the second embodiment.

In the present embodiment, an example of operating the touch panel 300 of the MFP 101 for setting has been described, but for example, the setting value of the MFP 101 may be referred to or updated by the HTTP protocol from the PC 104.

<Other embodiments>
The present invention supplies a system or device with a program that realizes one or more of the functions of the above-described embodiment via a network or a storage medium. It can also be realized by a process in which one or more processors in the computer of the system or device reads and executes a program. It can also be realized by a circuit (for example, ASIC) that realizes one or more functions.

101 MFP
102 File server 103 Mail server 104 PC
111 CPU

Claims (11)

An image processing device capable of performing a transmission process of reading an image of a manuscript, generating image data based on the image, and transmitting the generated image data.
Display means and
It has a control means for executing the transmission process, and has
An image processing apparatus characterized in that, according to an error occurring while the control means is executing the transmission process, the display means displays a predetermined object for making a setting used for resolving the error. .. When the error generated while the control means is executing the transmission process is a predetermined error, the display means displays the object and displays the object.
The image processing apparatus according to claim 1, wherein the display means does not display the object when the error generated when the control means is executing the transmission process is not a predetermined error. The image processing device according to claim 2, wherein the predetermined error is an error generated based on a setting required for executing the transmission process that the user has previously made the image processing device perform. Further having a setting means for setting the transmission process,
The image processing apparatus according to any one of claims 1 to 3, wherein the setting means makes a setting for eliminating the error according to the selection of the predetermined object. Further having a setting means for setting the transmission process,
A first aspect of the present invention, wherein, according to the selection of the predetermined object, the display means displays a setting screen for receiving an instruction from the user for the setting means to make a setting for resolving the error. The image processing apparatus according to any one of 3. The present invention according to any one of claims 1 to 5, wherein the display means displays a screen corresponding to an identifier indicating the error according to the occurrence of an error while the control means is executing the transmission process. Image processing equipment. A storage means that stores information on the transmission process as a history after the control means finishes executing the transmission process.
A reception means that accepts a selection from a plurality of histories including the history stored by the storage means from the user, and
1. The display means is characterized in that, based on the history received by the reception means, the display means displays a predetermined object for making a setting used for resolving an error generated in the transmission process corresponding to the history. 6. The image processing apparatus according to any one of 6. The image processing apparatus according to claim 7, wherein the history includes an identifier indicating an error generated in a transmission process corresponding to the history. When the history of the reception means accepting a selection from the user includes an identifier indicating an error, the display means resolves the error generated in the transmission process corresponding to the history based on the history received by the reception means. Displays a given object for making the settings used for
When the history of the reception means accepting the selection from the user does not include an identifier indicating an error, the display means determines the error generated in the transmission process corresponding to the history based on the history received by the reception means. The image processing apparatus according to claim 8, wherein a predetermined object for making a setting used for elimination is not displayed. It is a control method of an image processing apparatus capable of executing a transmission process of reading an image of a manuscript, generating image data based on the image, and transmitting the generated image data.
Display process and
It has a control step for executing the transmission process, and has
An image process characterized in that, in accordance with the occurrence of an error while the transmission process is being executed in the control step, the display step displays a predetermined object for making a setting used for resolving the error. How to control the device. A program for causing a computer to execute each means of the image processing apparatus according to any one of claims 1 to 9.

Images