JP2021051816A5 - - Google Patents
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- JP2021051816A5 JP2021051816A5 JP2021002954A JP2021002954A JP2021051816A5 JP 2021051816 A5 JP2021051816 A5 JP 2021051816A5 JP 2021002954 A JP2021002954 A JP 2021002954A JP 2021002954 A JP2021002954 A JP 2021002954A JP 2021051816 A5 JP2021051816 A5 JP 2021051816A5
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- Prior art keywords
- consultation
- partner
- consultant
- field
- matching system
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- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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- 238000000034 method Methods 0.000 claims 9
- 238000011156 evaluation Methods 0.000 claims 1
Claims (14)
前記相談者から、相談を行う前記相談相手及び相談時間を指定する入力を受け付ける申込手段と、
前記相談者が行っている進行中の複数の前記相談を並べて表示処理すると共に、前記相談ごとに、前記指定された相談相手及び前記相談時間の残り時間を表示処理して処理結果を該相談者の端末装置に送信する表示手段と、を備える相談マッチングシステム。 A consultation matching system that manages consultations between a consultant and a consultation partner ,
an application means for receiving input from the consultant specifying the consultation partner and the consultation time;
The plurality of ongoing consultations conducted by the consultant are displayed side by side, and for each consultation, the specified consultation partner and the remaining time of the consultation are displayed, and the processing results are displayed to the consultant. A consultation matching system comprising display means for transmitting data to a terminal device .
前記相談者の端末装置及び前記相談相手の端末装置の間で音声の送受信を行う為の電話相談手段と、
前記相談者の端末装置及び前記相談相手の端末装置の間で文字情報の送受信を行う為のチャット相談手段と、を更に備える、請求項１に記載の相談マッチングシステム。 a consultation method reception means for accepting a selection of a consultation method from options including telephone consultation and chat consultation;
telephone consultation means for transmitting and receiving audio between the terminal device of the counselor and the terminal device of the consultation partner;
The consultation matching system according to claim 1, further comprising chat consultation means for transmitting and receiving text information between the terminal device of the consultant and the terminal device of the consultation partner.
前記表示手段は、前記相談の開始前及び相談中のメッセージを、同一画面上に表示する為に、前記文字情報を表示処理する、請求項２又は請求項３に記載の相談マッチングシステム。 The chat consultation means sends and receives messages before the start of the consultation and during the consultation,
4. The consultation matching system according to claim 2, wherein the display means displays the text information in order to display messages before the start of the consultation and during the consultation on the same screen.
前記申込手段は、前記相談分野及び相談相手の指定とともに、相談の申込を受け付け、
前記相談方法受付手段は、前記申込手段が受け付けた前記相談分野に基づいて前記相談方法を決定する、請求項２～５の何れかに記載の相談マッチングシステム。 Further comprising a registration means for accepting an input for selecting a consultation field that the consultation partner can handle as information on the consultation partner and registering it in the database ,
The application means accepts an application for consultation along with designation of the consultation field and consultation partner,
6. The consultation matching system according to claim 2, wherein the consultation method reception means determines the consultation method based on the consultation field accepted by the application means.
前記相談相手の検索条件の入力を受け付けて検索を行う手段であって、前記検索条件として、前記相談分野の指定を受け付け、指定された前記相談分野に対応する前記関連分野を対応可能とする前記相談相手を、検索結果として抽出する、検索手段を更に備える、請求項６又は請求項７に記載の相談マッチングシステム。 A related field that is another consultation field related to the specific consultation field is stored in the database in association with the consultation field,
Means for performing a search by receiving input of search conditions for the consultation partner, the means for accepting the designation of the consultation field as the search condition, and making it possible to respond to the related field corresponding to the specified consultation field. The consultation matching system according to claim 6 or 7 , further comprising a search means for extracting a consultation partner as a search result.
前記表示手段は、検索結果画面において、前記相談相手がすぐに相談に対応可能であることを示す表示をするために、前記即時相談情報を表示処理して処理結果を送信する、請求項８に記載の相談マッチングシステム。 further comprising immediate consultation registration means for accepting input of instant consultation information indicating that the consultation is immediately available, and registering it in association with the consultation partner;
8. The display means displays and processes the immediate consultation information and transmits the processing result in order to display on the search result screen that the consultation partner is immediately available for consultation. Consultation matching system described in.
少なくとも前記相談者及び相談分野を特定する相談履歴を前記データベースに格納する手段と、
前記相談者の前記相談履歴における前記相談分野に基づいて、前記相談者が相談したことのある前記相談分野又は当該相談分野に対応付けられた前記関連分野に、対応可能な前記相談相手を特定する手段と、を更に備え、
前記表示手段は、特定された前記相談相手の情報を表示処理して、処理結果を前記相談者の端末装置に送信する、請求項６～９の何れかに記載の相談マッチングシステム。 A related field that is another consultation field related to the specific consultation field is stored in the database in association with the consultation field,
means for storing in the database a consultation history that specifies at least the consultant and the consultation field;
Based on the consultation field in the consultation history of the consultant, specify the consultation partner who is available for the consultation field in which the consultant has consulted or the related field associated with the consultation field. further comprising means,
The consultation matching system according to any one of claims 6 to 9 , wherein the display means displays information on the specified consultation partner and transmits the processing result to the consultation person's terminal device.
前記相談履歴に基づいて、相談回数又は相談頻度が所定値未満である前記相談者を特定する手段と、を更に備え、
前記表示手段は、利用方法を確認するための表示を含む画面を表示処理して、処理結果を相談回数又は相談頻度が所定値未満である前記相談者の端末装置に送信する、請求項１～１０の何れかに記載の相談マッチングシステム。 means for storing at least a consultation history that identifies the counselor in a database ;
further comprising means for identifying the consulter whose number of consultations or consultation frequency is less than a predetermined value based on the consultation history,
The display means displays a screen including a display for confirming the usage method, and transmits the processing result to the terminal device of the consulter whose number of consultations or consultation frequency is less than a predetermined value. 10. The consultation matching system according to any one of 10 above.
前記相談者から、前記相談相手の指定とともに、相談の申込を受け付ける一方、前記相談相手について基準値を下回る評価をした前記相談者からの、当該相談相手を指定する前記相談の申込の受付を制限する、申込手段を更に備える、請求項１～１１の何れかに記載の相談マッチングシステム。 means for receiving an evaluation of the consultation partner via the consultant's terminal device;
While accepting an application for consultation from the person who consults with the designation of the person to whom he/she consults, restricts the acceptance of an application for consultation which specifies the person he or she is consulting with from the person who has evaluated the person he or she is consulting with below the standard value. The consultation matching system according to any one of claims 1 to 11 , further comprising an application means for.
前記相談者から、相談を行う前記相談相手及び相談時間を指定する入力を受け付ける申込手段と、
前記相談者が行っている進行中の複数の前記相談を並べて表示処理すると共に、前記相談ごとに、前記指定された相談相手及び前記相談時間の残り時間を表示処理して処理結果を該相談者の端末装置に送信する表示手段と、として機能させる相談マッチングプログラム。 It is a consultation matching program that manages consultations between a counselor and a consultation partner , and uses a computer to
an application means for receiving input from the consultant specifying the consultation partner and the consultation time ;
The plurality of ongoing consultations conducted by the consultant are displayed side by side, and for each consultation, the specified consultation partner and the remaining time of the consultation are displayed, and the processing results are displayed to the consultant. A display means for sending data to a terminal device , and a consultation matching program that functions as a display device.
前記相談者から、相談を行う前記相談相手及び相談時間を指定する入力を受け付ける申込ステップと、
と、
前記相談者が行っている進行中の複数の前記相談を並べて表示処理すると共に、前記相談ごとに、前記指定された相談相手及び前記相談時間の残り時間を表示処理して処理結果を該相談者の端末装置に送信する表示ステップと、を実行させる相談マッチング方法。
A consultation matching method for managing consultations between a consultant and a consultation partner , which uses a computer,
an application step of receiving an input from the consultant specifying the consultation partner and the consultation time;
and,
The plurality of ongoing consultations conducted by the consultant are displayed side by side, and for each consultation, the specified consultation partner and the remaining time of the consultation are displayed, and the processing results are displayed to the consultant. A display step for transmitting to a terminal device , and a consultation matching method for executing.
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2019146217 | 2019-08-08 | ||
| JP2019146217 | 2019-08-08 | ||
| JP2020515787A JP6847487B1 (en) | 2019-08-08 | 2020-03-02 | Consultation matching system, consultation matching program and consultation matching method |
Related Parent Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2020515787A Division JP6847487B1 (en) | 2019-08-08 | 2020-03-02 | Consultation matching system, consultation matching program and consultation matching method |
Publications (3)
| Publication Number | Publication Date |
|---|---|
| JP2021051816A JP2021051816A (en) | 2021-04-01 |
| JP2021051816A5 true JP2021051816A5 (en) | 2024-01-26 |
| JP7473212B2 JP7473212B2 (en) | 2024-04-23 |
Family
ID=74503367
Family Applications (2)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2020515787A Active JP6847487B1 (en) | 2019-08-08 | 2020-03-02 | Consultation matching system, consultation matching program and consultation matching method |
| JP2021002954A Active JP7473212B2 (en) | 2019-08-08 | 2021-01-12 | Consultation matching system, consultation matching program, and consultation matching method |
Family Applications Before (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2020515787A Active JP6847487B1 (en) | 2019-08-08 | 2020-03-02 | Consultation matching system, consultation matching program and consultation matching method |
Country Status (2)
| Country | Link |
|---|---|
| JP (2) | JP6847487B1 (en) |
| WO (1) | WO2021024530A1 (en) |
Families Citing this family (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP7217563B1 (en) * | 2021-09-07 | 2023-02-03 | 株式会社toraru | A system for interaction over the Internet |
| JP7084665B1 (en) | 2021-09-30 | 2022-06-15 | 株式会社Kakeai | Computer systems, methods, and programs that determine the best communication partners to support each other |
| JP7233065B1 (en) | 2022-03-23 | 2023-03-06 | 弁護士法人サリュ | Online legal consultation system |
Family Cites Families (12)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2003216717A (en) * | 2002-01-17 | 2003-07-31 | Nec Interchannel Ltd | System and method for supporting consultation |
| JP2003345890A (en) * | 2002-05-23 | 2003-12-05 | Ricoh Co Ltd | System and method for consulting support |
| JP4189968B2 (en) * | 2004-03-04 | 2008-12-03 | 株式会社エネルギア・コミュニケーションズ | How to match professionals and prospects |
| JP2007241450A (en) * | 2006-03-06 | 2007-09-20 | Yuji Shinozuka | Device and program for consultation/mediation |
| GB0814605D0 (en) * | 2008-08-11 | 2008-09-17 | Greatvine Ltd | Onine management of the provision of advice and services |
| JP2011060182A (en) * | 2009-09-14 | 2011-03-24 | Aim Co Ltd | Content selection system |
| JP2014142677A (en) * | 2011-05-17 | 2014-08-07 | Panasonic Corp | Guidance display device, guidance display method and guidance display program |
| US20140180715A1 (en) * | 2012-05-01 | 2014-06-26 | Innovation Specialists Llc Dba 2Nd.Md | Virtual professionals community for conducting virtual consultations with suggested professionals |
| JP5453697B1 (en) * | 2013-09-05 | 2014-03-26 | 株式会社ｇｌｏｏｐｓ | GAME SERVER, GAME PROVIDING METHOD, GAME PROGRAM, INFORMATION RECORDING MEDIUM CONTAINING GAME PROGRAM, AND GAME SYSTEM |
| JP6904658B2 (en) * | 2015-06-30 | 2021-07-21 | 株式会社マーベラス | Communication devices, communication systems and communication programs |
| JP6357283B2 (en) * | 2015-10-09 | 2018-07-11 | 楽天株式会社 | Information processing apparatus, information processing method, and information processing program |
| JP2018128709A (en) | 2017-02-06 | 2018-08-16 | パナソニックＩｐマネジメント株式会社 | Remote consultation management system and remote consultation management method |
-
2020
- 2020-03-02 JP JP2020515787A patent/JP6847487B1/en active Active
- 2020-03-02 WO PCT/JP2020/008687 patent/WO2021024530A1/en active Application Filing
-
2021
- 2021-01-12 JP JP2021002954A patent/JP7473212B2/en active Active
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