JP2021051707A - Computer program - Google Patents

Abstract

To provide a computer program which enables a proposition of commodity information for different stores in different places.SOLUTION: An information provision server 4 in an information provision system has a program which outputs commodity information to a user terminal 1. The program outputs commodity information of a second commodity in a second store to the user terminal on the basis of commodity-related information which relates a first commodity in a first store to the second commodity in the second store, the first and second stores being in different positions geographically, when commodity information of the first commodity in the first store is output.SELECTED DRAWING: Figure 1

Description

The present invention relates to a computer program that transmits product information.

Regarding the relationship between the store and the customer, "I want to go to the actual store to see the product", "There is a store that I favor", "Compare the cost and time required, and then go to the home delivery service and the actual store. A sales brokerage system has been proposed as a means of solving problems related to mobility information in response to requests such as "I want to select."

JP-A-2019-159649

However, the conventional technology cannot propose product information across geographically different stores and solve the problem.

The computer program according to the present invention is a program that outputs product information to a user terminal, and when outputting product information of the first product in the first store, the first product in the first store. A process of outputting the product information of the second product in the second store to the user terminal based on the product association information of associating the second product in the second store located at a geographically different position with respect to the user terminal. It is characterized by having a computer execute it.

For example, the convenience of the user is improved because the product information in the store and the neighboring store is significantly connected.

It is a schematic diagram which shows the configuration example of an information provision system. It is a schematic diagram which shows an example of the screen of a user terminal. It is a flowchart which shows the procedure example of the product information display processing.

Hereinafter, embodiments will be described with reference to the drawings. In the following description, the "user" is the consumer who visited the store. In this embodiment, it is a foreign tourist. The "store user" is a store manager, a salesperson, or the like. In the following description, "store information" is information about the store. For example, information related to the store such as store name, logo, location, history, etc. may be used. Further, the "product information" may be any information related to the product such as a name and a description. It may be the number of marks or comments in the product review.

FIG. 1 is a schematic diagram showing a configuration example of an information providing system. In the information providing system, the information providing server includes a customer user terminal 1, a store owner user terminal 2, a store cashier terminal 3, an information providing server 4, a neighboring store terminal 5, and an order processing (settlement) server 6. Each terminal and server includes a CPU, ROM, RAM, a storage unit, and a communication unit, and is connected by a bus. The customer user terminal 1 and the shopkeeper user terminal 2 include a display for displaying information. In addition, instead of the display, it may be displayed by voice. The communication unit communicates with each terminal, server, etc. via the network N. The network N includes a wireless line and short-range communication in addition to a wired line.

FIG. 2 is a schematic diagram showing an example of a screen of a user terminal. It may be the screen of the customer user terminal 1 or the screen of the shopkeeper user terminal 2. This screen is an example of a foreign tourist and a local liquor store owner. Questions asked by foreign tourists in English are translated into Japanese by automatic translation, and the message "Do you have a very dry sake?" Is displayed. In addition, the owner of the liquor store answers in Japanese, "I recommend this brand. This is it." Is translated into English and displayed. In addition, the technology that distinguishes the conversation between these two people, converts each voice into the text of each language, converts it into the language of the other party, and reads aloud is known as an automatic translation application or a dedicated terminal. ing.

Here, in the embodiment of the present invention, information on sake, which is a product of a liquor store, is displayed according to the content of this conversation. The information to be displayed may include a review of the product, in addition to a photo, name, price, etc. of the product. The review may be a mechanism for incorporating not only the users of this information providing system but also the reviews accumulated in the past system and existing in the society. In this product information, a button to put in the shopping cart is displayed. If you touch this shopping cart button, this brand A will be placed in the shopping cart so that you can order it.

By the way, in the embodiment of the present invention, sashimi of a nearby fishmonger is registered as a recommended product of the owner of this liquor store. Therefore, on the screen of the user terminal 1 (or terminal 2), as a recommendation of a nearby store, there is a product information of sashimi A and a button to put the sashimi A in the shopping cart. When you touch this shopping cart button, this sashimi A will be put into the shopping cart so that you can order it.

The operation of the screen may be performed by the customer, or the shopkeeper may perform the operation on behalf of the customer while talking with the customer.

If you finally confirm the order of what you put in the shopping cart like an online shop and process the order, both products, brand A sake and sashimi A snacks will be ordered and settled. It is said. The payment process may be performed by a two-dimensional code payment, a credit card payment, a debit card payment, a point payment, or the like. When the payment is made, it is output to this fishmonger that the sashimi A has been purchased by this foreign tourist.

FIG. 3 is a flowchart showing a procedure example of the product information display process. When the customer user terminal or the shopkeeper user terminal receives the input of the voice conversation exchanged between the customer and the shopkeeper, the conversation analysis process starts. This conversation analysis process may be analyzed using the AI dictionary downloaded to the user terminal, or may be analyzed via the network. An automatic translation engine is used. The analysis result performed by this conversation analysis process is transmitted to the information providing server via the network N. The information providing server performs the product information extraction process in order to display the product information on the user terminal based on the analysis result.

This product information extraction process is performed based on the product association information. Product association information is performed by referring to the portfolio. The portfolio may be a process extracted from the distance from the liquor store or the time required when traveling. For example, if a customer visits a store by a shared bicycle, the registered products of a neighboring store are extracted up to a distance of 5 minutes by bicycle, and if a customer visits the store by foot, the registered products of a neighboring store within a distance of 5 minutes on foot are extracted. The portfolio may be processed to be extracted from the product genre. In this case, the food genre is associated with the drink genre and can be extracted.

The portfolio may be a process extracted from the specified conditions of a specific user ID. For example, liquor store owners are more familiar with the foods that go with this liquor than their customers, and often know what mariage-friendly foods are available at local nearby stores. Therefore, the owner of the liquor store may register the association. Specifically, it is a registration in which a product and a product are linked to each other.

The portfolio may be a process extracted from time. For example, products recommended in the daytime and nearby stores and products recommended in the night and nearby stores are extracted differently. Extraction may be performed for each purpose scene such as a date. Portfolios may be extracted from geographical conditions. For example, it is extracted from the same shopping district and the same tourist spot.

When the product information is extracted in this way, the information providing server then transmits the extraction result to the user terminal. Product information is displayed on the user terminal. Next, the product selection order processing is performed. Here, the customer selects the item he / she wants to buy from the recommended items and puts it in the shopping cart. When the order is confirmed, the order information is sent to the order processing server. The order processing server performs payment processing using the payment means recognized in the terminal ID of the customer user. You may process the procedure for two-dimensional code payment. When the payment is completed, the order processing server sends a completion notification to the information providing server. In addition, the order processing server transmits the order details of the sashimi A containing the order and the customer user terminal ID of the purchaser to the terminal of the fishmonger as a contact process for the neighboring stores.

When the information providing server receives the completion notification, it summarizes the ordered product information and shopping details, extracts the directions from this liquor store based on the address of the fishmonger of Sashimi A, and provides comprehensive information summarizing these. , Send to the user terminal. The user terminal displays the received product information, shopping details, and directions on the display.

When the sashimi A is ordered in this series of processing, the payment information of the sashimi A is also output to the cashier terminal of the liquor store by the information providing server and the order processing server. Here, the payment to the liquor store may be a mechanism in which the consignment sales commission margin set in advance with the fishmonger is distributed in addition to the trading value of the brand A sold by the liquor store.

1 Customer user terminal 2 Storekeeper user terminal 3 Store cashier terminal 4 Information provision server 5 Neighboring store terminal 6 Order processing (payment) server N network

Claims (12)

A program that outputs product information to a user terminal
When outputting the product information of the first product in the first store,
Based on the product association information that associates the second product in the second store, which is geographically different from the first product in the first store, with the second product.
A computer program characterized in that a computer executes a process of outputting product information of the second product in the second store to the user terminal. The computer program according to claim 1, wherein the product association information refers to a portfolio. The computer program according to claim 2, wherein the portfolio is extracted from a distance or a required time. The computer program according to claim 2 or 3, wherein the portfolio is extracted from a product genre. The computer program according to any one of claims 2 to 4, wherein the portfolio is extracted from a specified condition of a specific user ID. The computer program according to any one of claims 2 to 5, wherein the portfolio is extracted from time. The computer program according to any one of claims 2 to 6, wherein the portfolio is extracted from geographical conditions. The computer program according to any one of claims 1 to 7, wherein when the second product is selected, the payment information of the second product is output to the payment terminal of the first store. .. The computer program according to any one of claims 1 to 8, wherein when the second product is selected, the selection information is transmitted to the second store. The computer program according to any one of claims 1 to 9, wherein when the second product is settled at the first store, purchase information is transmitted to the second store. The computer program according to any one of claims 1 to 10, wherein when the second product is selected, the route from the first store to the second store is displayed. Based on the analysis of the voice conversation of at least two users, the product association information is extracted from the portfolio to the user terminal of at least one of the two users, and the product information is output based on the product association information. The computer program according to any one of claims 1 to 11.

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