JP2020204843A - Display control device and program - Google Patents

Abstract

To facilitate business operations.SOLUTION: A server 2 in a sales management system 1 causes a display unit 35 to display a menu screen (for example, an estimate menu screen 41 or the like) for use in execution of a prescribed task, acquires message information (first message information) relating to the prescribed task and detailed message information (second message information) when the menu screen is caused to be displayed, causes a character image G imitating an instructor guiding for the prescribed task to be displayed in the menu screen, causes the message information to be displayed in a first message region (first display region) R2 in the vicinity of a character display region R4 where the character image G is displayed, and causes the detailed message information to be displayed in a second message region (second display region) R3 in the vicinity of the character display region R4.SELECTED DRAWING: Figure 5

Description

The present invention relates to a display control device and a program.

Conventionally, software is known in which a help button is provided for each screen for creating a quotation, and when this is clicked, software that gives guidance on how to input the screen by video, audio, character display, etc. (for example, a patent). Reference 1).

Japanese Unexamined Patent Publication No. 2005-228090

However, with the software described in Patent Document 1, if a beginner, he / she will receive guidance by clicking the help button every time the screen is changed, so that the business cannot proceed smoothly.

The present invention has been made in view of such a problem, and an object of the present invention is to provide a display control device and a program capable of smoothly proceeding with business.

In order to solve the above problems, the display control device according to the present invention is
A first display control means for displaying a menu screen used when performing a predetermined work on the display means, and
When the menu screen is displayed by the first display control means, the acquisition means for acquiring the first message information and the second message information related to the predetermined work, and the acquisition means.
On the menu screen, a character image imitating an instructor who guides the predetermined work is displayed, and the first display area acquired by the acquisition means is displayed in a first display area near the area where the character image is displayed. The second display control means for displaying the message information of the above and displaying the second message information acquired by the acquisition means in the second display area near the area where the character image is displayed.
It is characterized by having.

According to the present invention, the business can be smoothly carried out.

It is a schematic block diagram of the sales management system of this embodiment. It is a block diagram which shows the functional structure of a server. It is a block diagram which shows the functional structure of a terminal device. It is a figure which shows an example of a message information table. It is a figure which shows an example of the estimate menu screen. It is a figure which shows an example of the sales billing menu screen. It is a figure which shows an example of the purchase menu screen. It is a figure which shows an example of the inventory menu screen. It is a flowchart which shows the control procedure of a message display control process. It is a figure which shows another example of the estimate menu screen. It is a figure which shows an example of the setting menu screen. It is a figure which shows another example of the estimate menu screen.

Hereinafter, a specific aspect of the present invention will be described with reference to the drawings. However, the scope of the invention is not limited to the illustrated examples.

<Configuration of sales management system 1>
First, the configuration of the present embodiment will be described with reference to FIG. FIG. 1 is a schematic configuration diagram of the sales management system 1 of the present embodiment.

As shown in FIG. 1, the sales management system 1 includes a server (display control device) 2 and a plurality of terminal devices 3. The server 2 and the terminal device 3 are connected to each other via the communication network N so that information can be communicated.

The server 2 is, for example, a server on the cloud, and manages sales operations such as purchasing, ordering, inventory, shipping, delivery, billing, and sales planning in each company that has introduced the sales management system 1.

The terminal device 3 is, for example, a terminal device used by employees of each company that has introduced the sales management system 1. Examples of the terminal device 3 include a notebook PC (Personal Computer), a desktop PC, and the like. The present invention is not limited to this, and may be a smartphone, a tablet PC, a mobile phone, or a PDA (Personal Digital Assistant).

The communication network N is assumed to be the Internet, for example, but may be another network such as a LAN (Local Area Network).

<Configuration of server 2>
Next, the functional configuration of the server 2 will be described with reference to FIG. FIG. 2 is a block diagram showing a functional configuration of the server 2.

As shown in FIG. 2, the server 2 includes a CPU (Central Processing Unit) 21, a RAM (Random Access Memory) 22, a storage unit 23, an operation unit 24, a display unit 25, and a communication unit 26. ing. Further, each part of the server 2 is connected via the bus 27.

The CPU (first display control means, acquisition means, second display control means) 21 reads various programs such as system programs and application programs stored in the storage unit 23 and expands them in the work area of the RAM 22. The operation of each part of the server 2 is controlled according to the program. For example, the CPU 21 generates a control signal for causing the display unit 35 of the terminal device 3 to display the execution result according to the execution result of the application program, and transmits the control signal to the terminal device 3 via the communication unit 26. To do.

The RAM 22 is, for example, a volatile memory and has a work area for temporarily storing various programs and data read by the CPU 21.

The storage unit 23 is composed of, for example, an HDD (Hard Disk Drive), an SSD (Solid State Drive), an EEPROM (Electrically Erasable Programmable Read Only Memory), or the like.
The storage unit 23 stores system programs executed by the CPU 21, application programs such as Web server programs, and data necessary for executing these programs.

Further, the message information table T is stored in the storage unit 23.
As shown in FIG. 4, the message information table T stores message information (first message information) corresponding to each menu screen. For example, in the case of the estimate menu screen 41 (described later), "actual result of this month: 37 cases created / total amount of 3,598,430 yen" is stored as message information. The message information corresponding to each menu screen is data associated with predetermined actual data in a database (not shown) that handles actual data related to sales operations. That is, the predetermined actual data of the above database is reflected in the message information corresponding to each menu screen.

The operation unit 24 has, for example, a key input unit such as a keyboard and a pointing device such as a mouse. Further, the operation unit 24 receives the key input and the position input, and outputs the operation information to the CPU 21.

The display unit 25 is composed of, for example, an LCD (Liquid Crystal Display), an organic EL (Electro Luminescence) display, or the like. Further, the display unit 25 displays various screens according to the instructions of the display signal output and input from the CPU 21.

The communication unit 26 is composed of, for example, a network card or the like. Further, the communication unit 26 is communicatively connected to the communication network N and communicates with a device (for example, a terminal device 3 or the like) on the communication network N.

<Configuration of terminal device 3>
Next, the functional configuration of the terminal device 3 will be described with reference to FIG. FIG. 3 is a block diagram showing a functional configuration of the terminal device 3.

As shown in FIG. 3, the terminal device 3 includes a CPU 31, a RAM 32, a storage unit 33, an operation unit 34, a display unit 35, and a wireless communication unit 36. Further, each part of the terminal device 3 is connected via a bus 37.

The CPU 31 reads various programs such as system programs and application programs stored in the storage unit 33, develops them in the work area of the RAM 32, and controls the operation of each unit of the terminal device 3 according to the programs. For example, the CPU 31 executes an information display input program such as a browser to cause the wireless communication unit 36 to transmit information based on the content of the user's input operation to the operation unit 34 to the server 2, or to transmit the information received from the server 2. It is displayed on the display unit 35.

The RAM 32 is, for example, a volatile memory and has a work area for temporarily storing various programs and data read by the CPU 31.

The storage unit 33 is composed of, for example, an HDD, an SSD, an EEPROM, a flash memory, or the like. The storage unit 33 stores system programs executed by the CPU 31, application programs such as browsers, and data necessary for executing these programs.

The operation unit 34 has, for example, a key input unit such as a keyboard and a pointing device such as a mouse. Further, the operation unit 34 receives the key input and the position input, and outputs the operation information to the CPU 31.

The display unit (display means) 35 is composed of, for example, an LCD, an organic EL display, or the like. Further, the display unit 35 displays various screens according to the instructions of the display signal output and input from the CPU 31.

The wireless communication unit 36 is composed of, for example, an antenna, a modulation / demodulation circuit, a signal processing circuit, and the like. Further, the wireless communication unit 36 transmits / receives information by wireless radio waves to a base station, an access point, or the like connected to the communication network N, and communicates with a device (for example, a server 2 or the like) on the communication network N. ..

<< Operation of sales management system 1 >>
FIG. 5 is a diagram showing an estimation menu screen 41.
The quotation menu screen 41 is a screen displayed by transitioning from the sales menu screen when the quotation button (not shown) is selected on the sales menu screen (not shown) displayed on the display unit 35 of the terminal device 3. It has become. The sales menu screen is displayed by transitioning from the top screen, for example, when the sales tab TB1 (see FIG. 5) of the tab display area R1 is selected on the top screen (not shown). ing. Here, the top screen is a screen that is first displayed on the display unit 35 when an employee of each company that has introduced the sales management system 1 logs in to the server 2.

When the quotation button is selected and the quotation menu screen 41 is displayed on the display unit 35, the CPU 21 of the server 2 displays the message information corresponding to the quotation menu screen 41 from the message information table T (for example, "This month's results: 37 cases". Create / Acquire the total amount of 3,598,430 yen ”). In addition, the CPU 21 converts this message information (first message information) into a dialogue tone, and further adds a comment to the message information in detail message information (for example, "37 quotes have been created. Total amount of money." Is 3,598,430 yen. There is 401,570 yen remaining until the plan is achieved. Let's continue to promote business negotiation activities. ”) Is generated. Here, regarding the detailed message information (second message information), the detailed message information can be obtained by using the data of the database that handles the above-mentioned actual data and the template provided corresponding to each menu screen. It can be generated.

Specifically, in the above detailed message information, the part "The number of quotations created is 37" is the estimate of this month's results for the template "The number of quotations created is XX." It is generated by applying the number of writings (37). In addition, in the above detailed message information, the "total amount is 3,598,430 yen" part is the total amount (3,598,430 yen) of this month's actual quotation for the template "total amount is 〇〇 yen." It is designed to be generated by fitting. In addition, the part (comment part) of "the remaining 401,570 yen until the plan is achieved" in the above detailed message information is specified from the above database for the template "the remaining 000 yen until the plan is achieved." It is generated by applying the value (401,570 yen) obtained by subtracting the total amount (3,598,430 yen) of the above-mentioned estimate for this month from the planned value for this month (4,000,000 yen). If the value obtained by subtracting the total amount of the estimate for this month from the above plan value is 0 or less, a comment (for example, "Congratulations on the achievement of the plan") will be generated. It has become like. In addition, in the above detailed message information, the part (comment part) of "Let's continue to promote business negotiation activities" will generate a comment corresponding to the value obtained by subtracting the total amount of the estimate for this month from the above plan value. It has become like.

Next, the CPU 21 allocates the message information acquired from the message information table T to the first message area (first display area) R2, and distributes the detailed message information generated based on the message information to the second message area (first display area) R2. 2 display area) The estimate menu screen 41 arranged on R3 is displayed on the display unit 35. As a result, by displaying the quotation menu screen 41 on the display unit 35, the number of quotation created for this month, the total amount of the quotation, the remaining amount until the plan is achieved, and the like can be displayed. Users will be able to keep track of the progress of creation. Therefore, it is possible to have the user grasp the progress of the preparation of the quotation and then perform the work related to the preparation of the quotation, so that the sales business can be smoothly proceeded.

Further, the CPU 21 displays the character image G in the character display area R4 of the estimation menu screen 41. The character image G is an image that imitates an instructor who guides various operations performed in the sales business. Here, the first message area R2 is provided at the same height as the face of the character image G. As a result, when the user looks at the face of the character image G, it is possible to easily notice that there is message information in the first message area R2. Further, the second message area R3 is provided at a position directly below the character display area R4 and adjacent to the area R4. As a result, the detailed message information of the second message area R3 can be made to appear as if the character image G is speaking. When displaying the detailed message information in the second message area R3, the detailed message information may be further output by voice. As a result, it is possible to improve the reality of the effect of making the detailed message information appear as if the character image G is uttering, and also improve the usability.

FIG. 6 is a diagram showing a sales request menu screen 42.
The sales billing menu screen 42 is a screen that is displayed by transitioning from the sales menu screen when the sales billing button (not shown) is selected on the sales menu screen (not shown) displayed on the display unit 35. There is.

When the sales billing button is selected and the sales billing menu screen 42 is displayed on the display unit 35, the CPU 21 displays the message information corresponding to the sales billing menu screen 42 from the message information table T (for example, "This month's results: 24 cases". Create (contract rate 65%) / total amount 2,105,790 yen "). In addition, the CPU 21 converts this message information into a dialogue tone, and further adds a comment to the message information for detailed message information (for example, "This month, we created 24 invoices for 37 quotations." The contract rate is 65%, which is higher than the previous month. ”) Is generated. Specifically, in the above detailed message information, the part of "24 invoices were created for 37 quotations this month" is "○ for 〇〇 quotations this month." 〇 We have created invoices. ”To be generated by applying the above-mentioned number of quotations for this month (37) and the number of invoices (24). It has become. In addition, in the above detailed message information, the part of "contract rate is 65%" is the above-mentioned number of invoices created this month (24) for the template of "contract rate is 〇〇%". It is generated by applying the value (65%) obtained by dividing the value (0.65) by the number of documents created (37) and converting it to a percentage. In addition, in the above detailed message information, the part (comment part) of "The contract rate is higher than the previous month" is a comment according to the comparison result between the contract rate of the previous month and the contract rate of this month specified by the above database. It is supposed to be generated, and if the contract rate of this month is higher than the previous month, "The contract rate is higher than the previous month" is generated as described above.

Next, the CPU 21 distributes the message information acquired from the message information table T to the first message area R2 and distributes the detailed message information generated based on the message information to the second message area R3, as in the estimation menu screen 41. The sales request menu screen 42 arranged in the above is displayed on the display unit 35. As a result, by displaying the sales billing menu screen 42 on the display unit 35, the number of invoices created this month, the total amount of the invoices, the contract rate, etc. can be shown, so that the user can check the sales status. You will be able to grasp. Therefore, it is possible to make the user grasp the sales situation and then perform the work such as creating the delivery note, so that the sales business can proceed smoothly.

Further, the CPU 21 displays the character image G in the character display area R4 of the sales request menu screen 42, similarly to the estimate menu screen 41.

FIG. 7 is a diagram showing a purchase menu screen 43.
The purchase menu screen 43 is, for example, a screen that is displayed by transitioning from the top screen when the purchase tab TB2 (see FIG. 7) of the tab display area R1 is selected on the top screen (not shown). ing.

When the purchase tab TB2 is selected and the purchase menu screen 43 is displayed on the display unit 35, the CPU 21 displays the message information corresponding to the purchase menu screen 43 from the message information table T (for example, "This month's result: purchase". Acquire 123 pieces / purchase amount of 234,629 yen (previous month difference +100,800 yen) "). In addition, the CPU 21 converts this message information into a dialogue tone, and further adds a comment to the message information for detailed message information (for example, "This month, the purchase amount is higher than the previous month. Appropriate purchase Let's check. ") Is generated. Specifically, in the above detailed message information, the part "This month, the purchase amount is higher than the previous month.", The message will be generated according to the amount of the previous month difference (purchase amount). If the difference from the previous month is positive, "This month, the purchase amount is higher than the previous month." Is generated as described above. Also, in the above detailed message information, for the part (comment part) of "Let's check if the purchase is proper", comments are generated according to the amount of the previous month's difference, and the amount of the previous month's difference If is positive, "Let's check if the purchase is proper" is generated as described above.

Next, the CPU 21 distributes the message information acquired from the message information table T to the first message area R2 and distributes the detailed message information generated based on the message information to the second message area, similarly to the estimation menu screen 41 and the like. The purchase menu screen 43 arranged on R3 is displayed on the display unit 35. As a result, by displaying the purchase menu screen 43 on the display unit 35, the number of purchases this month, the purchase amount, the previous month difference of the purchase amount, and the like can be displayed. It will be possible for the user to understand. Therefore, since it is possible to make the user grasp the purchase status and then perform the work such as creating the purchase slip, the sales operation can be smoothly proceeded.

Further, the CPU 21 displays the character image G in the character display area R4 of the purchase menu screen 43, similarly to the estimation menu screen 41 and the like.

FIG. 8 is a diagram showing an inventory menu screen 44.
The inventory menu screen 44 is, for example, a screen that is displayed by transitioning from the top screen when the inventory tab TB3 (see FIG. 8) of the tab display area R1 is selected on the top screen (not shown). ..

When the inventory tab TB3 is selected and the inventory menu screen 44 is displayed on the display unit 35, the CPU 21 displays the message information corresponding to the inventory menu screen 44 from the message information table T (for example, "This month's actual result: total inventory 2,539 pieces /". The inventory amount is 1,492,382 yen (monthly difference -230,938 yen) "). In addition, the CPU 21 converts this message information into a dialogue tone, and further adds a comment to the message information for detailed message information (for example, "Inventory amount has been reduced this month. Since the inventory amount is high with respect to sales." , Let's continue to try to keep the inventory amount down. ”) Is generated. Specifically, in the above detailed message information, the part of "Inventory amount has been reduced this month" is designed to generate a message according to the amount of difference (inventory amount) from the previous month, and the previous month. If the difference amount is negative, "Inventory amount has been reduced this month" is generated as described above. Also, in the above detailed message information, the part (comment part) of "Inventory amount is high relative to sales, so let's try to keep inventory amount down" is this month's part specified by the above database. Whether or not the inventory amount (inventory turnover period) is appropriate for the sales amount is determined based on a predetermined determination standard, and a message corresponding to the result of this determination is generated.

Next, the CPU 21 distributes the message information acquired from the message information table T to the first message area R2 and distributes the detailed message information generated based on the message information to the second message area, similarly to the estimation menu screen 41 and the like. The inventory menu screen 44 arranged on R3 is displayed on the display unit 35. As a result, by displaying the inventory menu screen 44 on the display unit 35, the total number of inventory for this month, the inventory amount, the previous month difference of the inventory amount, and the like can be displayed, so that the user can grasp the inventory status. Will be able to. Therefore, since it is possible to make the user grasp the inventory status and then perform the work such as warehousing / delivery, the sales operation can be smoothly proceeded.

Further, the CPU 21 displays the character image G in the character display area R4 of the inventory menu screen 44, similarly to the estimation menu screen 41 and the like.

[Message display control process]
Next, the control procedure of the message display control process will be described.
FIG. 9 is a flowchart showing a control procedure of the message display control process.

When the message display control process is started, the CPU 21 first determines whether or not an instruction operation for displaying a desired menu screen on the display unit 35 has been performed via the operation unit 34 of the terminal device 3 ( Step S1).

If it is determined in step S1 that the instruction operation for displaying the desired menu screen on the display unit 35 has not been performed (step S1; NO), the CPU 21 performs step S1 until the instruction operation is performed. The determination process of is repeated.
On the other hand, in step S1, when it is determined that the instruction operation for displaying the desired menu screen on the display unit 35 has been performed (step S1; YES), the CPU 21 corresponds to the menu screen to be displayed from the message information table T. Acquire the message information to be performed (step S2).

Next, the CPU 21 generates detailed message information to be displayed in the second message area R3 based on the message information acquired in step S2 (step S3).

The CPU 21 distributes the message information in the first message area R2, displays the menu screen in which the detailed message information is arranged in the second message area R3 on the display unit 35 (step S4), and ends the message display control process.

As described above, according to the present embodiment, when the server 2 displays the menu screen (for example, the estimation menu screen 41, etc.) used when performing a predetermined work on the display unit 35, and displays the menu screen. , Acquires message information (first message information) and detailed message information (second message information) related to a predetermined work, and displays a character image G imitating an instructor who guides the predetermined work on the menu screen. The message information is displayed in the first message area (first display area) R2 near the character display area R4 on which the character image G is displayed, and the second message area (first message area) near the character display area R4 is displayed. Since the detailed message information is displayed in the second display area) R3, the user can be made aware of the predetermined work by the message information and the detailed message information. As a result, the user can perform the predetermined work after being aware of the predetermined work, so that the sales business can be smoothly proceeded. Further, since the server 2 displays the character image G in the character display area R4, it is possible to provide a user-friendly menu screen.

Further, according to the present embodiment, since the detailed message information is obtained by converting the message information into a dialogue tone, it is possible to produce an effect that makes the detailed message information appear as if the character image G is speaking. , Can provide a more user-friendly menu screen.

Further, according to the present embodiment, when the server 2 displays the detailed message information in the second message area R3, the detailed message information is displayed by adding a comment to the message information. Therefore, the detailed message information is used. It is possible to easily give the user an awareness of a predetermined task.

Further, according to the present embodiment, since the message information related to the predetermined work is the actual information related to the predetermined work, the user can grasp the status of the predetermined work by the actual result information displayed on the menu screen. You will be able to do it. Therefore, since the user can perform the predetermined work after grasping the situation of the predetermined work, the sales business can proceed more smoothly.

Further, according to the present embodiment, the first message area R2 is provided at the same height position as the face of the character image G, so that when the user sees the face of the character image G, the first message is displayed. It is possible to easily notice that there is message information in the area R2. Further, since the second message area R3 is provided at a position directly below the character display area R4 and adjacent to the area R4, the character image G is uttering detailed message information of the second message area R3. Can be made to look like.

Although the present invention has been specifically described above based on the above embodiment, the present invention is not limited to the above embodiment and can be modified without departing from the gist thereof.
For example, in the above embodiment, when the server 2 displays the menu screen (for example, the estimation menu screen 41, etc.) on the display unit 35, the face of the character image G faces in the direction of the first message area R2. The character image G may be displayed at an arbitrary timing. This makes it easier to notice that there is message information in the first message area R2.

Further, in the above embodiment, the message information displayed in the first message area R2 is the actual information (summary information of the actual results of this month), but the message information is displayed on the menu screen displayed on the display unit 35. As long as it is message information related to work, it may be information other than the actual result information.

Specifically, as shown in FIG. 10, the message information "The address of Arai Shoten was changed yesterday" may be displayed in the first message area R2 of the quotation menu screen 45. At this time, in the second message area R3, detailed message information such as "The address of Arai Shoten has been changed. Please be careful when shipping the product." Is displayed, which is the conversion of the above message information into a dialogue tone. Further, as shown in FIG. 11, the message information "Customers and products can be registered in the settings" may be displayed in the first message area R2 of the setting menu screen 46. At this time, in the second message area R3, the above message information is converted into a dialogue tone. "Systems such as company information and printers are basic settings, customer and product settings are masters, and data deletion and import are maintenance. Then, the balance registration work is performed by various balance registrations. ”Displays the detailed message information. The setting menu screen 46 is, for example, a screen that is displayed by transitioning from the top screen when the setting tab TB4 (see FIG. 11) of the tab display area R1 is selected on the top screen (not shown). ing.

Further, the message information displayed in the first message area R2 is the actual information (summary information of the actual results of this month) as in the above embodiment, while the detailed message information displayed in the second message area R3 is used. Information other than actual information may be used. Specifically, as shown in FIG. 12, the operation explanation information of the quotation menu screen 47 "Please select a business from the left menu" is displayed in the second message area R3 of the quotation menu screen 47. You may. In the second message area R3 of each of the sales billing menu screen 42, the purchase menu screen 43, and the inventory menu screen 44 shown in FIGS. 6 to 8, "Please select a business from the menu on the left." The operation explanation information of each menu screen may be displayed.

Further, in the above-described embodiment, an example in which an HDD, SSD, EEPROM, or the like is used as a computer-readable medium for the program according to the present invention has been disclosed, but the present invention is not limited to this example. As another computer-readable medium, a portable recording medium such as a CD-ROM can be applied. A carrier wave is also applied as a medium for providing the data of the program according to the present disclosure via a communication line.

In addition, it goes without saying that the detailed configuration and detailed operation of each component of the sales management system 1 in the above embodiment can be appropriately changed without departing from the spirit of the present invention.

Although the embodiments of the present invention have been described, the scope of the present invention is not limited to the above-described embodiments, but includes the scope of the invention described in the claims and the equivalent scope thereof.
The inventions described in the claims originally attached to the application of this application are added below. The claims in the appendix are as specified in the claims originally attached to the application for this application.
[Additional Notes]
<Claim 1>
A first display control means for displaying a menu screen used when performing a predetermined work on the display means, and
When the menu screen is displayed by the first display control means, the acquisition means for acquiring the first message information and the second message information related to the predetermined work, and the acquisition means.
On the menu screen, a character image imitating an instructor who guides the predetermined work is displayed, and the first display area acquired by the acquisition means is displayed in a first display area near the area where the character image is displayed. The second display control means for displaying the message information of the above and displaying the second message information acquired by the acquisition means in the second display area near the area where the character image is displayed.
A display control device comprising.
<Claim 2>
The first message information regarding the predetermined work is summary information regarding the predetermined work.
The second message information relating to the predetermined work is the operation explanation information of the menu screen on which the second message information is displayed.
The display control device according to claim 1.
<Claim 3>
The display control device according to claim 1, wherein the second message information is obtained by converting the first message information into a dialogue tone.
<Claim 4>
When the second display control means displays the second message information in the second display area, the second display control means attaches a comment to the first message information to display the second message information. The display control device according to claim 1 or 2.
<Claim 5>
The display control device according to any one of claims 1 to 4, wherein the first message information relating to the predetermined work is actual information relating to the predetermined work.
<Claim 6>
The first display area is provided at the same height as the face of the character image.
The second display area is provided at a position directly below the area where the character image is displayed and adjacent to the area.
The display control device according to any one of claims 1 to 5, wherein the display control device is characterized.
<Claim 7>
The display control device according to claim 6, wherein the second display control means displays the character image with the face of the character image facing in the direction of the first display area at an arbitrary timing. ..
<Claim 8>
Computer,
A first display control means for causing a display means to display a menu screen used when performing a predetermined work,
An acquisition means for acquiring the first message information and the second message information related to the predetermined work when the menu screen is displayed by the first display control means.
On the menu screen, a character image imitating an instructor who guides the predetermined work is displayed, and the first display area acquired by the acquisition means is displayed in a first display area near the area where the character image is displayed. The second display control means, which displays the message information of the above and displays the second message information acquired by the acquisition means in the second display area near the area where the character image is displayed.
A program characterized by functioning as.

1 Sales management system 2 Server 21 CPU (first display control means, acquisition means, second display control means)
3 Terminal device 35 Display unit (display means)

Claims (8)

A first display control means for displaying a menu screen used when performing a predetermined work on the display means, and
When the menu screen is displayed by the first display control means, the acquisition means for acquiring the first message information and the second message information related to the predetermined work, and the acquisition means.
On the menu screen, a character image imitating an instructor who guides the predetermined work is displayed, and the first display area acquired by the acquisition means is displayed in a first display area near the area where the character image is displayed. The second display control means for displaying the message information of the above and displaying the second message information acquired by the acquisition means in the second display area near the area where the character image is displayed.
A display control device comprising. The first message information regarding the predetermined work is summary information regarding the predetermined work.
The second message information relating to the predetermined work is the operation explanation information of the menu screen on which the second message information is displayed.
The display control device according to claim 1. The display control device according to claim 1, wherein the second message information is obtained by converting the first message information into a dialogue tone. When the second display control means displays the second message information in the second display area, the second display control means attaches a comment to the first message information to display the second message information. The display control device according to claim 1 or 2. The display control device according to any one of claims 1 to 4, wherein the first message information relating to the predetermined work is actual information relating to the predetermined work. The first display area is provided at the same height as the face of the character image.
The second display area is provided at a position directly below the area where the character image is displayed and adjacent to the area.
The display control device according to any one of claims 1 to 5, wherein the display control device is characterized. The display control device according to claim 6, wherein the second display control means displays the character image with the face of the character image facing in the direction of the first display area at an arbitrary timing. .. Computer,
A first display control means for causing a display means to display a menu screen used when performing a predetermined work,
An acquisition means for acquiring the first message information and the second message information related to the predetermined work when the menu screen is displayed by the first display control means.
On the menu screen, a character image imitating an instructor who guides the predetermined work is displayed, and the first display area acquired by the acquisition means is displayed in a first display area near the area where the character image is displayed. The second display control means, which displays the message information of the above and displays the second message information acquired by the acquisition means in the second display area near the area where the character image is displayed.
A program characterized by functioning as.

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