JP2020149314A - Information processor, method, and computer program - Google Patents

Abstract

To provide an information processor and a method for allocating deliveries to destinations.SOLUTION: A storage device associates and stores multiple area identification numbers corresponding to multiple areas, multiple delivery destination identification numbers corresponding to multiple delivery destinations that belong to the multiple areas, and priority levels assigned to the multiple areas respectively. A control device acquires a first delivery destination identification number and a second delivery destination identification number, acquires a corresponding first area identification number and a corresponding first priority level based on the first delivery destination identification number, acquires a corresponding second area identification number and a corresponding second priority level based on the second delivery destination identification number, and allocates, to deliverers, delivery of delivery objects to a first area corresponding to the first area identification number and delivery of delivery objects to a second area corresponding to the second area identification number, in the order of the first priority level and the second priority level.SELECTED DRAWING: Figure 7

Description

The present invention relates to information processing devices, methods, and computer programs. In particular, the present invention relates to information processing devices, methods, and computer programs that enable simple and efficient delivery of deliverables.

A gas cylinder filled with LP (Liquid Petroleum) gas or the like is used as one of the means for supplying gas to a gas supply destination (home, office, etc.). In the LP gas supply method, a gas cylinder filled with gas is installed in a customer's house or the like, so that there is a possibility that gas will run out. Therefore, in the form of supplying such gas, it is necessary to replace the gas cylinder on a regular basis.

In such a gas supply system, the gas supply business operator (gas supply business operator) has a plurality of delivery personnel for delivering the gas cylinder to each household. Each delivery person uses a delivery vehicle to visit the customer's house and deliver the gas cylinder.

Japanese Unexamined Patent Publication No. 2013-254255

A gas supplier may use a computer system to manage a customer's gas usage and delivery by a delivery person in order to efficiently and accurately deliver the gas cylinder to the customer's home. Patent Document 1 discloses a computer system that manages delivery of a gas cylinder by a delivery person.

The system disclosed in Patent Document 1 allocates the total number of deliveries at the delivery base to each delivery member according to the rank of the delivery member, manages the postal code as the minimum unit of the area, and sorts the delivery data by the postal code. , Assigned to each delivery person based on the number of assigned deliveries. In this way, the system disclosed in Patent Document 1 dynamically divides the delivery area of the delivery base into sub-areas composed of zip codes, thereby managing the area according to the delivery ability of the delivery staff.

In the system disclosed in Patent Document 1, the delivery data to be delivered the next day by the delivery base is sorted based on the zip code of the delivery data, and the sorted delivery data is sent to the delivery staff based on the number of delivery staff assigned. assign. In this method, each delivery person's mobile terminal is transmitted with daily delivery data for each customer that he / she should deliver. The delivery person will visit the customer's house based on this delivery data.

In the system disclosed in Patent Document 1, each delivery person equally allocates gas cylinders to be delivered in one day and customers corresponding to each gas cylinder, but each delivery person efficiently allocates gas cylinders assigned to one day. It does not even consider delivery. For example, the system disclosed in Patent Document 1 sorts delivery data based on a zip code and assigns it to a delivery person. This means that the delivery person uses his / her mobile terminal to refer to the assigned delivery data in zip code order. In other words, as long as the delivery person refers to the delivery data assigned to him and delivers it, he will visit the customer's house in the order of the zip code.

However, as long as the delivery person delivers using the delivery vehicle, the route that the delivery person travels to the customer's house depends on, for example, the state of the road network. Since zip codes are assigned without considering the road network, visiting customers' homes in zip code order is not always an efficient delivery method.

The information processing device according to the embodiment of the present invention is an information processing device including a control device and a storage device, and the storage device has a plurality of area identification numbers corresponding to a plurality of areas and the plurality of areas. A plurality of delivery destination identification numbers corresponding to a plurality of delivery destinations to which each belongs, and a priority assigned to each of the plurality of areas are associated and stored, and the control device is configured to store the first from the storage device. The first delivery destination identification number and the second delivery destination identification number are acquired, and the corresponding first area identification number and the corresponding first priority are obtained from the storage device based on the first delivery destination identification number. The order is acquired, and the corresponding second area identification number and the corresponding second priority are acquired from the storage device based on the second delivery destination identification number, and the first priority and the said are said. Delivery to the first area corresponding to the first area identification number and delivery to the second area corresponding to the second area identification number in the order of the second priority. Assign deliveries to delivery personnel.

Further, the method executed by a computer according to another embodiment of the present invention is a method executed by a computer device, wherein the computer device has a plurality of area identification numbers corresponding to a plurality of areas, and the plurality of areas. A plurality of delivery destination identification numbers corresponding to a plurality of delivery destinations to which each belongs to an area and a priority assigned to each of the plurality of areas are associated and stored in a storage device, and the first delivery destination is stored from the storage device. The step of acquiring the identification number and the second delivery destination identification number, and the corresponding first area identification number and the corresponding first priority from the storage device based on the first delivery destination identification number. The step of acquiring, the step of acquiring the corresponding second area identification number and the corresponding second priority from the storage device based on the second delivery destination identification number, and the first priority. And, in the order of the second priority, delivery of the delivered goods to the first area corresponding to the first area identification number, and delivery to the second area corresponding to the second area identification number. It includes a step of assigning delivery of goods to a delivery person.

According to the information processing apparatus and method according to the embodiment of the present invention, the delivery person is guided to deliver to the delivery destination in an order according to a desired priority.

It is a block diagram which shows an example of the overall structure of an information processing system. It is a block diagram which shows the example of the detailed component of a server computer. It is a figure which shows the example of the specific area where a delivery person delivers a delivery according to 1st Embodiment. It is a figure which shows the example of the area data table. It is a figure which shows the example of the delivery destination data table. It is a figure which shows the example of the delivery person data table. It is a flowchart which shows the example of the process which concerns on 1st Embodiment. It is a figure which shows the example of the delivery data table. It is a figure which shows the example of the specific area where a delivery person delivers a delivery according to 2nd Embodiment. It is a figure which shows the example of the specific area where a delivery person delivers a delivery according to 2nd Embodiment. It is a figure which shows the example of the whole area which a plurality of delivery persons share and deliver. It is a flowchart which shows the example of the process which concerns on 2nd Embodiment.

Hereinafter, the information processing system 100 according to the embodiment of the present invention will be described in detail with reference to the attached drawings. In the following description, the information processing system 100 shall be applied to an example in which a delivery person belonging to a gas supply company delivers a gas cylinder to a delivery destination (customer). However, the information processing system 100 may be applied to an example of delivering an arbitrary delivery other than a gas cylinder.

The information processing system 100 includes a server computer 1, client computers 2a, 2b, and 2n (hereinafter, collectively referred to as "client computer 2"). The server computer 1 and the client computer 2 are connected to each other via a network 3 (a public network such as the Internet).

The server computer 1 is a computer device (information processing device) that executes the main processing according to the present embodiment. The server computer 1 transmits delivery data to the client computer 2 in response to a request from the client computer 2. The server computer 1 may be implemented by a single computer device, or may be implemented by a plurality of computer devices.

Each of the client computers 2 is a computer device (information processing device) used by a delivery person who delivers a gas cylinder. The client computer 2 may be a portable computer device such as a smartphone or tablet, a laptop computer device, a notebook computer device, or the like. The client computer 2 executes a predetermined process by executing a predetermined program by a control device (not shown).

The client computer 2 includes an input device (keyboard, touch screen, etc.) and a display device (display, etc.) (not shown). The delivery person inputs the information necessary for requesting the delivery data to the server computer 1 via the input device. In addition, the delivery person refers to the delivery data transmitted from the server computer 1 via the display device.

Next, an example of detailed components of the server computer 1 will be described with reference to FIG. The server computer 1 includes a control device 11, a memory 12, a storage device 13, and a communication device 14. As shown in FIG. 2, the server computer 1 is connected to the client computer 2.

The control device 11 is also referred to as a processor, and executes control of each component and calculation of data. Further, the control device 11 reads the program stored in the storage device 13 into the memory 12 and executes the program for executing the various processes according to the present embodiment. Here, the above-mentioned program is a program for implementing a part of the functions executed by the information processing system 100, and is stored in the storage device 13 of the server computer 1.

The memory 12 is a volatile data storage device that stores data transmitted from the client computer 2, computer-executable instructions, and data after arithmetic processing by the instructions. The memory 12 may be implemented in RAM (random access memory) (for example, SRAM (static RAM) and DRAM (dynamic RAM)).

The storage device 13 is a non-volatile data storage device that stores the above-mentioned program and the database table 13a used by the DBMS (Database Management System). The storage device 13 may be mounted on a non-volatile semiconductor memory such as a ROM (read-only memory), a magnetic storage device (hard disk drive or the like), an optical disk, or the like. Data such as programs and database tables may be stored in NAS (Network Attached Storage) and / or SAN (Storage Area Network) or the like in addition to or instead of the storage device 13.

The communication device 14 is a network interface for transmitting and receiving data and control information to and from the client computer 2 through the network 3. This network interface is implemented by, for example, a network card (for example, a LAN card) that conforms to a protocol such as TCP / IP.

<First Embodiment>
Next, with reference to FIG. 3, an example of a specific area in which a specific delivery person delivers a delivery (gas cylinder) using a delivery vehicle is shown according to the first embodiment. The area shown in FIG. 3 includes a plurality of delivery areas. An area identification number is assigned to each delivery area. In this embodiment, this area identification number corresponds to a postal code. That is, the delivery area used as an example in this embodiment corresponds to a specific geographical area corresponding to each zip code. The above-mentioned area identification number is not limited to the postal code. For example, the area identification number may be an arbitrary identification number that identifies each area divided into all areas under the jurisdiction of the information processing system 100.

The area shown in FIG. 3 includes delivery areas DA1 to DA14 surrounded by a broken line. Area identification numbers (zip codes) 129-0001 to 129-0014 are assigned to each of the delivery areas DA1 to DA14. The area shown in FIG. 3 includes roads R1 to R6. Road R2 is a one-way road that can travel only in the direction indicated by the arrow. Similarly, road R4 is a one-way road that can travel only in the direction indicated by the arrow.

For example, it is assumed that the delivery person starts from the point P1 and delivers the gas cylinder to the delivery destinations C1 to C6 shown in FIG. In this case, as can be visually understood from FIG. 3, it is efficient to deliver along the following route. Table 1 shows an efficient route for delivering the gas cylinder to the delivery destinations C1 to C6 and the actions taken by the delivery person on the route. Actually, the vehicle will travel on a narrow road not shown in FIG. 3, but such details will be omitted.

In the above route, delivery is performed in the order of the delivery area and the delivery destination shown in the area identification number shown in Table 2.

As described above, in the system disclosed in Patent Document 1, the delivery data sorted based on the zip code is transmitted to the mobile terminal of the delivery person. From this, the delivery staff will be guided to deliver in the order shown in Table 3. This order is not an efficient delivery order in view of the road network shown in FIG.

The information processing system 100 according to the present embodiment guides the delivery staff to deliver the gas cylinders in the order shown in Table 2. In the following, the specific processing that realizes the above and the data structure of the database table will be described.

Next, an example of the area data table 400 stored in the database table 13a will be described with reference to FIG. The area data table 400 is a database table for managing the area to which the gas supply company delivers the gas cylinder. As shown in FIG. 4, the area data table 400 includes the area identification number 401 and the priority 402.

The area identification number 401 is set to the identification number assigned to the delivery area described with reference to FIG. In the present embodiment, the area identification number 401 is set to a postal code, but may be any identification number that identifies each area. The priority 402 is set to indicate the order of delivery between the delivery areas corresponding to the area identification numbers.

As described with reference to FIG. 3, depending on the road network (for example, the existence of roads connecting delivery areas, the direction of one-way roads, etc.), the routes pass through the delivery areas in the order of the area identification numbers (zip codes). Delivery is not always an efficient delivery order. The priority 402 is set based on the road network connecting the delivery areas.

The data records having the area identification numbers 129-0001 to 129-0014 shown in FIG. 4 correspond to the delivery areas DA1 to DA 14 described in FIG. 3, respectively. As can be visually understood from FIG. 3, when the gas cylinder is delivered to the delivery destinations belonging to the delivery areas DA1 to 14 on the premise of starting from the point P1, the gas cylinders are delivered via the respective delivery areas as follows. It is efficient to do. Table 4 shows the order of delivery areas to pass through and the actions taken by the delivery staff to reach the delivery area. Actually, the vehicle will travel on a narrow road not shown in FIG. 3, but such details will be omitted.

As can be seen from Table 4 and FIG. 4, the priority 402 is set with a priority corresponding to the order shown in Table 4 for each delivery area. In this way, priorities are set between the delivery areas based on the road network connecting them, so that each delivery person can be guided to the delivery route in a simple and efficient order.

In the present embodiment, the priority is assigned based on the road network connecting the delivery areas, but the priority is not limited to such a format. For example, priorities may be assigned based on any or a combination of delivery costs of delivery personnel and / or delivery vehicles, delivery times, and the like, in addition to, or instead of, the road network described above.

Next, an example of the delivery destination data table 500 stored in the database table 13a will be described with reference to FIG. The delivery destination data table 500 is a database table for managing the delivery destination to which the gas supply company delivers the gas cylinder. As shown in FIG. 5, the delivery destination data table 500 includes a delivery destination identification number 501, an area identification number 502, and an address 503.

The delivery destination identification number 501 is set to the identification number assigned to the delivery destination that receives the gas supply in the information processing system 100. For the area identification number 502 and the address 503, the postal code and address of the delivery destination such as the home, that is, the postal code and address of the delivery destination (customer) to which the gas cylinder is delivered are set, respectively. When an arbitrary identification number is assigned to each delivery area described with reference to FIG. 3, the area identification number 502 may be set to the identification number corresponding to the delivery address.

Next, an example of the deliveryman data table 600 stored in the database table 13a will be described with reference to FIG. The delivery person data table 600 is a database table for managing the delivery person belonging to the gas supply company. As shown in FIG. 6, the delivery person data table 600 includes a delivery person identification number 601 and a deliverable number 602. The number of deliverables 602 is set to the number of deliverables (per day) by the target delivery person. As for the number of deliverable cylinders, the number of deliverable delivery destinations may be set instead of setting the number of deliverable gas cylinders.

Next, with reference to FIG. 7, an example of processing executed by the information processing system 100 will be described according to the first embodiment. The process described in FIG. 7 is executed daily, for example. In this process, for example, a delivery destination that needs to deliver the gas cylinder on the next day (scheduled delivery date) is determined, and the determined delivery destination is assigned to each delivery person. In this way, the number of gas cylinders that need to be delivered on a daily basis and the corresponding delivery destinations are determined on the day before the scheduled delivery date, and they are assigned to the delivery staff. The process of determining the number of gas cylinders to be delivered and the corresponding delivery destination is performed, for example, by predicting the usage amount based on the gas consumption equipment of the delivery destination, the past gas consumption amount, the season, and the like. In the present embodiment, the description of the process of such determination will be omitted.

In the first embodiment, an example of a process of allocating the delivery of the gas cylinder that needs to be delivered on February 20, 2019 to the delivery member D1 to which the delivery member identification number “A001” is assigned will be described. Further, in the first embodiment, it is assumed that the delivery to the delivery destination belonging to the delivery area corresponding to the area identification numbers 129-0001 to 129-0014 shown in FIG. 5 is assigned to the delivery member D1 (that is, 14 lines). Delivery of gas cylinders is assigned to delivery person D1). The delivery person D1 corresponds to a data record in which "A001" is set in the delivery person identification number 601 shown in FIG.

In reality, a plurality of delivery staff will share and deliver a specific area. Therefore, gas cylinders that need to be delivered on the scheduled delivery date are distributed and allocated to a plurality of delivery personnel. In the present embodiment, for the purpose of simplifying the explanation, an example in which the delivery to the delivery destination belonging to the delivery area corresponding to the area identification numbers 129-0001 to 129-0014 shown in FIG. 5 is assigned only to the delivery member D1 will be described. To do.

In step S701, the control device 11 of the server computer 1 acquires the target delivery destination data record from the delivery destination data table 500. As described above, the target data record is a data record corresponding to a delivery destination in which the gas cylinder needs to be delivered on the target date. In this embodiment, it is assumed that 14 delivery destination data records are acquired (having area identification numbers 129-0001 to 129-0014).

Next, the control device 11 acquires the target area data record from the area data table 400 based on the postal code set in the area identification number 502 included in the delivery destination data record acquired in step S701 (step S702). ). That is, the process of step S702 acquires the priority corresponding to each zip code set in the area identification number 502 included in the delivery destination data record acquired in step S701.

Next, the control device 11 acquires the target delivery person data record from the delivery person data table 600 (step S703). In the present embodiment, it is assumed that the data record in which "A001" is set in the delivery person identification number 601 is acquired.

Next, the control device 11 assigns the delivery to the delivery destination corresponding to the delivery destination data record acquired in step S701 to the corresponding delivery person (D1) in the order of the priority acquired in step S702 (step S704). .. That is, based on the zip code set in the area identification number 502 included in the delivery destination data record acquired in step S701, delivery to the delivery destination is assigned to the delivery staff in the order shown in Table 4. In the present embodiment, it is assumed that the delivery to the delivery destination corresponding to the 14 delivery destination data records is assigned to the delivery person D1.

In the process of step S704, delivery to the delivery destination is assigned within the value set in the number of deliverables 602 included in the delivery member data record acquired in step S703. In the present embodiment, all deliveries to delivery destinations belonging to the delivery area corresponding to the area identification numbers 129-0001 to 129-0014 are assigned to the delivery person D1. If the delivery to the delivery destination to be assigned exceeds the value set in the deliverable number 602, it is assigned to another delivery person according to the priority.

Next, the control device 11 generates delivery data based on the delivery destination data record assigned in step S704 (step S705). In the present embodiment, the delivery data has 14 delivery data records corresponding to the 14 delivery destination data records assigned in step S704. Further, each of the delivery data records is set to the priority set in the priority 402 included in the area data record acquired in step S702 and the delivery member identification number 601 included in the delivery member data record acquired in step S703. Includes delivery person identification number and estimated delivery date. That is, in each delivery data record, the area identification number (zip code), priority, delivery person, and estimated delivery date of the target delivery destination are associated.

Next, the control device 11 inserts the delivery data generated in step S705 into the delivery data table 800 (step S706). In this way, at a predetermined timing (daily in this embodiment), delivery data for later reference by each delivery person is stored in the delivery data table 800.

FIG. 8 shows an example of the delivery data table 800 stored in the database table 13a. The delivery data table 800 is a database table used by a delivery person to deliver a gas cylinder and manage the delivery of the gas cylinder. The delivery data table 800 includes a delivery person identification number 801 and a delivery destination identification number 802, an area identification number 803, an address 804, a scheduled delivery date 805, and a priority order 806. For these items, each item of the delivery data generated in step S705 is set.

Next, on the day of the scheduled delivery date at the latest, the control device 11 selects the target delivery data record from the delivery data table 800 based on the delivery member identification number and the scheduled delivery date (system date) for each delivery person. Acquire (step S707). The process of step S707 acquires one or more delivery data records from the delivery data table 800 for each scheduled delivery date and for each delivery member, for example, on the day of the scheduled delivery date.

Next, the communication device 14 transmits the delivery data record to the client computer 2 of the delivery person corresponding to the delivery person identification number 801 included in the delivery data record acquired in step S707 (step S708). The processes of steps S707 and S708 may be executed in response to a request from the client computer 2, or may be automatically executed by the server computer 1 on the day of the scheduled delivery date.

When the client computer 2 receives the delivery data record, the delivery data record is displayed on the display device in a list format (step S709). This list is displayed on the display device of the client computer 2 in an order based on the priority set in the priority 806 included in the delivery data record. Since each of the lists displays the delivery address, the delivery person can efficiently deliver, for example, by simply entering the address in the navigation system mounted on the delivery vehicle in order. That is, the delivery person is guided to deliver in an efficient order.

In the present embodiment, the delivery data transmitted to the client computer 2 includes the priority, but instead of including the priority in the delivery data, the server computer 1 sorts the delivery data in the order according to the priority. You may. In this case, they are displayed on the display device of the client computer 2 in the rearranged order.

As described above, the information processing system according to the first embodiment has been described. According to the information processing system according to the first embodiment, the priority assigned based on the road network is assigned to each delivery area, so that the delivery person can deliver in an efficient order in consideration of the road network. Will be guided. Further, since the delivery is assigned to the delivery member in the unit of the delivery area for the delivery destination belonging to the delivery area in charge of each delivery member, the processing can be realized by a simple method.

<Second embodiment>
Next, with reference to FIG. 9, an example of a specific area in which a specific delivery person delivers a gas cylinder using a delivery vehicle is shown according to the second embodiment. FIG. 9 shows a wider area in addition to the area described in FIG. Among the regions shown in FIG. 9, the regions including the delivery regions DA1 to DA14 are the same as the regions described in FIG.

The area shown in FIG. 9 includes delivery areas DA15 to DA28 surrounded by a broken line in addition to the delivery areas DA1 to DA14. Area identification numbers (zip codes) 128-0001 to 128-0014 are assigned to each of the delivery areas DA15 to 28. Similarly, when the gas cylinders are delivered to the delivery destinations C1 _{b to} C6 _b shown in FIG. 9 starting from the point P7 for the delivery areas DA15 to DA28, the gas cylinders can be delivered by an efficient route in consideration of the road network. Priority is assigned so that it can be done. Since these efficient routes and priority assignments are the same as those described in the first embodiment, the description thereof will be omitted here.

In the second embodiment, an example will be described in which a plurality of delivery personnel take turns delivering the entire area shown in FIG. For example, it is assumed that the gas cylinder needs to be delivered to the delivery destinations C1 _{a to} C6 _a and the delivery destinations C1 _{b to} C6 _b on February 20, 2019. In this case, February 20, 2019 is set as the scheduled delivery date, and delivery to the delivery destinations C1 _{a to} C6 _a is assigned to the delivery member D1. Further, with February 20, 2019 as the scheduled delivery date, delivery to the delivery destinations C1 _{b to} C6 _b is assigned to the delivery member D2. The delivery to the delivery destinations C1 _{a to} C6 _a by the delivery staff D1 and the delivery to the delivery destinations C1 _{b to} C6 _b by the delivery staff D2 are delivered by the method described in the first embodiment (in an efficient order). Delivery will be announced).

Next, as shown in FIG. 10, it is assumed that the gas cylinder needs to be delivered to the delivery destinations C7 _{a to} C14 _a and the delivery destinations C7 _{b to} C14 _b on February 21, 2019. In this case, as the scheduled delivery date of February 21, 2019, to the delivery person D2 is, assign the delivery of destination C7 _a through C12 _a. Further, with February 21, 2019 as the scheduled delivery date, the delivery member D1 is assigned to deliver to the delivery destinations C7 _{b to} C12 _b .

The information processing system 100 according to the second embodiment covers a certain range of areas to be delivered between a plurality of delivery personnel at predetermined intervals (for example, one-day unit, two-day unit, or one-week unit). Take turns. For example, consider an example in which the entire area shown in FIG. 11 is divided into delivery areas A, B, C, D, and E, and five delivery personnel share the delivery in the divided delivery areas.

For example, on the first day, delivery personnel D1 to D5 are in charge of delivery in each delivery area as shown in Table 5 below.

Next, on the second day, delivery personnel D1 to D5 are in charge of delivery in each delivery area as shown in Table 6 below.

Thus, in the second embodiment, delivery between a certain range of areas is alternated between a plurality of delivery personnel. In the following, specific processing for realizing the above will be described.

Next, with reference to FIG. 12, an example of processing executed by the information processing system 100 will be described according to the second embodiment. In the second embodiment, as described with reference to FIGS. 9 and 10, the delivery member D1 delivers to the delivery destinations C1 _{a to} C6 _a with February 20, 2019 as the scheduled delivery date, and the delivery member D2 Will deliver to the delivery destinations C1 _{b to} C6 _b . In addition, as the scheduled delivery date of February 21, 2019, the delivery person D1 makes a delivery to destinations C7 _a through C12 _a, delivery person D2 is assumed to carry out the delivery to the delivery destination C7 _b or C12 _b .. Regarding the process described with reference to FIG. 12, the process of determining the interval to be executed, the number of gas cylinders to be delivered, and the corresponding delivery destination is the same as the process described with reference to FIG. 7.

In step S1201, the control device 11 of the server computer 1 acquires the target delivery destination data record from the delivery destination data table 500. Here, it is assumed that 12 data records shown in Table 7 below are acquired from the delivery destination data table 500 shown in FIG. 5 with February 20, 2019 as the scheduled delivery date.

Next, the control device 11 acquires the target area data record from the area data table 400 based on the postal code set in the area identification number 502 included in the delivery destination data record acquired in step S1201 (step S1202). ). The relationship between the priority order acquired in step S1202 and the delivery destination data table acquired in step S1201 is as shown in Table 8 below.

Next, the control device 11 acquires the target delivery person data record from the delivery person data table 600 (step S1203). In this embodiment, it is assumed that two data records shown in FIG. 6 are acquired. Further, the data record in which "A001" is set in the delivery person identification number 601 shown in FIG. 6 corresponds to the delivery person D1, and the data record in which "A002" is set in the delivery person identification number 601 shown in FIG. 6 is delivered. It shall correspond to the member D2.

Next, the control device 11 assigns the delivery to the delivery destination corresponding to the delivery destination data record acquired in step S1201 to the corresponding delivery personnel D1 and D2 in the order of the priority acquired in step S1202 (step S1204). .. Here, the number of deliverables of each of the delivery staff D1 and D2 is 6. Therefore, the delivery person D1 is assigned to deliver to six delivery destinations in the order of priority 1, 3, 6, 7, 10, and 12 shown in Table 6. Further, the delivery person D2 is assigned to deliver to six delivery destinations in the order of priority 15, 16, 19, 21, 26, and 28 shown in Table 6.

Next, the processes of steps S1205 to S1209 are executed, and the above-mentioned six delivery destination data are displayed in a list format on the client computers 2 of the delivery staff D1 and D2, respectively. Since these processes are the same as those in steps S705 to S709 described with reference to FIG. 7, detailed description thereof will be omitted.

As described above, the process of allocating delivery to 12 delivery destinations to the delivery staff has been described with February 20, 2019 as the scheduled delivery date (that is, the first time point). Next, with reference to FIG. 10 again, the process of allocating delivery to the delivery staff will be described with February 20, 2019 as the scheduled delivery date (that is, the second time point).

In step S1201, the control device 11 of the server computer 1 acquires the target delivery destination data record from the delivery destination data table 500. Here, it is assumed that 12 data records shown in Table 9 below are acquired from the delivery destination data table 500 shown in FIG. 5 with February 21, 2019 as the scheduled delivery date.

Next, the control device 11 acquires the target area data record from the area data table 400 based on the postal code set in the area identification number 502 included in the delivery destination data record acquired in step S1201 (step S1202). ). The relationship between the priority order acquired in step S1202 and the delivery destination data table acquired in step S1201 is as shown in Table 10 below.

Next, the control device 11 acquires the target delivery person data record from the delivery person data table 600 (step S1203). The data record acquired by this process is the same as in step S1203 described above.

Next, the control device 11 assigns the delivery to the delivery destination corresponding to the delivery destination data record acquired in step S1201 to the corresponding delivery personnel D1 and D2 in the order of the priority acquired in step S1202 (step S1204). .. Here, in the process in which February 20, 2019 is the scheduled delivery date, the delivery member D1 is assigned first, but in the process in which February 21, 2019 is the scheduled delivery date, the delivery member D2 is assigned. Allocate first. Therefore, the delivery person D2 is assigned to deliver to six delivery destinations in the order of priority 4, 5, 8, 9, 11, and 14 shown in Table 8. Further, the delivery person D1 is assigned to deliver to six delivery destinations in the order of priority 18, 20, 22, 23, 24, and 25 shown in Table 8.

After that, the processes of steps S1205 to S1209 are executed, and the above-mentioned six delivery destination data are displayed in a list format on the client computers 2 of the delivery staff D1 and D2, respectively. Since these processes are the same as those in steps S1205 to S1209 described above, detailed description thereof will be omitted.

As described above, the information processing system according to the second embodiment has been described. According to the information processing system according to the second embodiment, for example, delivery in a certain area including the delivery areas DA1 to 14 shown in FIGS. 9 and 10 and delivery in a certain area including the delivery areas DA15 to 28. , A plurality of delivery staff will be replaced at predetermined intervals. This means that the same delivery person does not continue to deliver the same fixed area, but a plurality of partial areas of the entire delivery area are alternately delivered by a plurality of delivery members. With this configuration, it is possible to correct the inequality that exists in each delivery area (for example, the distance between delivery areas is long) and allocate a fair workload to each delivery person. Further, a specific delivery person is no longer in charge of the delivery area, and even if, for example, a vacation is taken, the delivery area is carried out by another delivery person.

It should be noted that the method of changing the allocation of the delivery area described above is only an example. For example, a certain area including the delivery areas DA1 to 14 and a certain area including the delivery areas DA15 to 28 may be grouped. In this case, for example, when the delivery person D1 is assigned to the delivery destination in the delivery area belonging to the first group, the delivery person D1 belongs to the second group on the next scheduled delivery date. Delivery to the delivery destination in the area will be assigned.

It should be noted that the hardware components described in the above embodiments are only exemplary and other configurations are possible. Further, the order of the processes described in the above-described embodiment does not necessarily have to be executed in the order described, and may be executed in any order. In addition, additional steps may be added without departing from the basic concept of the present invention.

Further, the information processing system 100 according to the embodiment of the present invention is implemented by a computer program executed by the server computer 1, and the computer program may be stored in a non-temporary storage medium. The same applies to the computer program executed by the client computer 2. Examples of non-temporary storage media include magnetic media such as read-only memory (ROM), random access memory (RAM), registers, cache memory, semiconductor memory devices, internal hard disks and removable disk devices, optomagnetic media, and Includes optical media such as CD-ROM discs and digital multipurpose discs (DVDs).

1 Server computer 2a Client computer 2b Client computer 2n Client computer 3 Network 100 Information processing system

Claims (9)

An information processing device equipped with a control device and a storage device.
The storage device has a plurality of area identification numbers corresponding to a plurality of areas, a plurality of delivery destination identification numbers corresponding to a plurality of delivery destinations to which the plurality of areas belong, and a priority assigned to each of the plurality of areas. It is configured to associate and remember ranks,
The control device is
Obtaining the first delivery destination identification number and the second delivery destination identification number from the storage device,
Based on the first delivery destination identification number, the corresponding first area identification number and the corresponding first priority are obtained from the storage device.
Based on the second delivery destination identification number, the corresponding second area identification number and the corresponding second priority are obtained from the storage device.
Delivery of the delivered goods to the first area corresponding to the first area identification number and the second corresponding to the second area identification number in the order of the first priority and the second priority. An information processing device characterized in that it is configured to allocate delivery of deliveries to two areas to delivery personnel. The information processing device according to claim 1, wherein the priority is a priority assigned according to the road network between the plurality of areas. Data including the first delivery destination identification number and the second delivery destination identification number is transmitted to the client computer corresponding to the delivery person in the order of the first priority and the second priority. The information processing device according to claim 1 or 2, further comprising a communication device configured as described above. Data including the first priority and the first delivery destination identification number and the second priority and the second delivery destination identification number are transmitted to the client computer corresponding to the delivery person. The information processing apparatus according to claim 1 or 2, further comprising a communication apparatus configured in. The storage device is further configured to store a plurality of addresses corresponding to the plurality of delivery destinations.
The control device is
It is further configured to obtain a first address corresponding to the first delivery destination identification number and a second address corresponding to the first delivery destination identification number from the storage device.
The information processing apparatus according to claim 3 or 4, wherein the data transmitted to the client computer is further configured to include the first address and the second address. An information processing device equipped with a control device and a storage device.
The storage device has a plurality of area identification numbers corresponding to a plurality of areas, a plurality of delivery destination identification numbers corresponding to a plurality of delivery destinations to which the plurality of areas belong, and a priority assigned to each of the plurality of areas. It is configured to associate and remember ranks,
At the first time point, the control device
The first delivery destination identification number to the fourth delivery destination identification number are acquired from the storage device, and
From the storage device, based on the first delivery destination identification number to the fourth delivery destination identification number, the corresponding first area identification number, the corresponding first priority, and the corresponding second area. Obtain the identification number and the corresponding second priority, the corresponding third area identification number and the corresponding third priority, and the corresponding fourth area identification number and the corresponding fourth priority, respectively. And
Delivery of the delivered goods to the first area corresponding to the first area identification number, and the second corresponding to the second area identification number in the order of the first priority to the fourth priority. Delivery of deliveries to the second area to the first delivery person, delivery of deliveries to the third area corresponding to the third area identification number, and delivery to the third area identification number corresponding to the fourth area identification number. It is configured to assign delivery of deliveries to area 4 to a second delivery person,
At the second time point, the control device
The fifth delivery destination identification number to the eighth delivery destination identification number are acquired from the storage device, and the fifth delivery destination identification number is obtained.
From the storage device, based on the fifth delivery destination identification number to the eighth delivery destination identification number, the corresponding fifth area identification number, the corresponding fifth priority, and the corresponding sixth area. Acquires the identification number and the corresponding sixth priority, the corresponding seventh area identification number and the corresponding seventh priority, and the corresponding eighth area identification number and the corresponding eighth priority, respectively. And
Delivery of deliveries to the fifth area corresponding to the fifth area identification number, and the sixth area identification number corresponding to the sixth area identification number in the order of the fifth priority to the eighth priority. The delivery of the delivery to the area 6 corresponds to the second delivery person, the delivery of the delivery to the seventh area corresponding to the seventh area identification number, and the delivery of the delivery to the eighth area identification number. Further configured to assign deliveries of deliveries to the eighth region to said first or third deliverers.
An information processing apparatus in which the first region to the eighth region belong to the same fixed range. A method performed by a computer device, wherein the computer device has a plurality of area identification numbers corresponding to a plurality of areas, a plurality of delivery destination identification numbers corresponding to a plurality of delivery destinations to which the plurality of areas belong, and the like. And the priority assigned to each of the plurality of areas is associated and stored in the storage device.
A step of acquiring a first delivery destination identification number and a second delivery destination identification number from the storage device, and
A step of acquiring a corresponding first area identification number and a corresponding first priority from the storage device based on the first delivery destination identification number.
A step of acquiring a corresponding second area identification number and a corresponding second priority from the storage device based on the second delivery destination identification number.
Delivery of deliveries to the first area corresponding to the first area identification number and the second corresponding to the second area identification number in the order of the first priority and the second priority. A method comprising: assigning delivery of deliveries to areas 2 to delivery personnel. A method performed by a computer device, wherein the computer device has a plurality of area identification numbers corresponding to a plurality of areas, a plurality of delivery destination identification numbers corresponding to a plurality of delivery destinations to which the plurality of areas belong, and the like. And the priority assigned to each of the plurality of areas is associated and stored in the storage device.
At the first point
A step of acquiring a first delivery destination identification number to a fourth delivery destination identification number from the storage device, and
From the storage device, based on the first delivery destination identification number to the fourth delivery destination identification number, the corresponding first area identification number, the corresponding first priority, and the corresponding second area. Obtain the identification number and the corresponding second priority, the corresponding third area identification number and the corresponding third priority, and the corresponding fourth area identification number and the corresponding fourth priority, respectively. Steps to do and
Delivery of the delivered goods to the first area corresponding to the first area identification number, and the second corresponding to the second area identification number in the order of the first priority to the fourth priority. Delivery of deliveries to the second area to the first delivery person, delivery of deliveries to the third area corresponding to the third area identification number, and delivery to the third area identification number corresponding to the fourth area identification number. The step of assigning the delivery of the delivery to the area 4 to the second delivery person,
At the second point
A step of acquiring a fifth delivery destination identification number to an eighth delivery destination identification number from the storage device, and
From the storage device, based on the fifth delivery destination identification number to the eighth delivery destination identification number, the corresponding fifth area identification number, the corresponding fifth priority, and the corresponding sixth area. Acquires the identification number and the corresponding sixth priority, the corresponding seventh area identification number and the corresponding seventh priority, and the corresponding eighth area identification number and the corresponding eighth priority, respectively. Steps to do and
Delivery of deliveries to the fifth area corresponding to the fifth area identification number, and the sixth area identification number corresponding to the sixth area identification number in the order of the fifth priority to the eighth priority. The delivery of the delivery to the area 6 corresponds to the second delivery person, the delivery of the delivery to the seventh area corresponding to the seventh area identification number, and the delivery of the delivery to the eighth area identification number. It comprises the step of assigning the delivery of the deliveries to the eighth area to the first delivery person or the third delivery person.
A method characterized in that the first region to the eighth region belong to a certain and the same range. A computer program comprising a computer executable instruction, wherein the computer executable instruction causes the computer device to perform the method according to claim 7 or 8, when executed by the computer device. program.

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