JP2020133966A - Information processing device, information processing device control method, control program and recording medium - Google Patents

Abstract

To accurately determine whether an apparatus has any failure.SOLUTION: A cloud server (3) includes an apparatus extraction unit (6) of comparing outside air temperature measurement values related to operation of multiple outdoor units (1) which are measured on respective outdoor units (1) of air conditioners which are installed within a predetermined range, and identifying an outdoor unit (1) of which measurement value is outside a normal numerical range defined on the basis of respective measurement values of the multiple outdoor units (1).SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing device for determining the presence or absence of an abnormality in a device based on measured values related to the operation of the device.

A technique for determining the presence or absence of an abnormality in a device is known as a conventional technique. Patent Document 1 describes a system for operating an air conditioner in the same environment, requesting operation data for the operation, comparing the operation data with data stored in advance, and determining an abnormal unit based on the difference. Is disclosed.

Further, Patent Document 2 describes a technique for determining the presence or absence of an abnormality by storing an operating state for each load state of an air conditioning system and comparing it with a past operating state which is a load state equivalent to the current operating state. Is disclosed.

Japanese Unexamined Patent Publication No. 7-103540 (published on April 18, 1995) Japanese Unexamined Patent Publication No. 2016-89469 (published on May 19, 2016)

However, it cannot be said that the above-mentioned conventional techniques are sufficient for determining abnormalities in equipment. The technique of Patent Document 1 determines an abnormality by comparing with data stored in advance, but there are some data (for example, values measured by a sensor) that cannot be stored in advance. .. For example, the ambient air temperature of the outdoor unit of an air conditioner (hereinafter referred to as the outside air temperature) is an important value in determining an abnormality of the outdoor unit, but the measured value of the outside air temperature changes according to the change in the air temperature, so it is predetermined. It is not possible to set a threshold value.

Further, the technique of Patent Document 2 determines the presence or absence of an abnormality by comparing the current load state with the past load state, but when there is no past load state equivalent to the current load state. , It is not possible to determine the presence or absence of an abnormality. Moreover, since it is rare that exactly the same load state exists, there is a possibility that the determination error becomes large even if the comparison can be made.

In addition, a method of determining the presence or absence of an abnormality by comparing data in the same type of equipment can be considered. The problem of this method will be described by taking the outside air temperature around the outdoor unit of a household air conditioner as an example. FIG. 14 is a diagram for explaining a problem of the prior art.

As shown in FIG. 14, household air conditioners are installed all over the country. Here, the outside air temperature around the outdoor unit Z of the home air conditioner depends on the air temperature at each installation position. For example, in the outdoor unit Z installed in Hokkaido and the outdoor unit Z installed in Kyushu, the latter is more likely to have a higher outside air temperature. Even if the measured values of the ambient outside air temperature are compared between the two outdoor units Z, it is difficult to accurately determine the abnormality of the outdoor unit Z because there is a difference in the air temperature itself between the two areas.

One aspect of the present invention has been made in view of the above problems, and an object of the present invention is to realize an information processing device or the like that accurately determines the presence or absence of an abnormality in a device.

In order to solve the above problems, the information processing apparatus according to one aspect of the present invention measures the measured values related to the operation of the measurement target devices measured by each of the plurality of measurement target devices installed within a predetermined range. A comparison unit for comparison and a specific unit for specifying a measurement target device in which a measurement value not included in the normal numerical range determined based on each measurement value of the plurality of measurement target devices is measured are provided.

Further, in order to solve the above problem, the control method of the information processing device according to one aspect of the present invention is the measurement target device measured by each of the plurality of measurement target devices installed within a predetermined range. A comparison step for comparing the measured values related to operation and a specific step for identifying the measured value for which the measured value not included in the normal numerical range determined based on the measured value of each of the plurality of measured devices is measured. Including.

According to one aspect of the present invention, it is possible to accurately determine the presence or absence of an abnormality in the device.

It is a block diagram which shows an example of the main part structure of the cloud server which concerns on Embodiment 1 of this invention. It is a schematic diagram which shows the whole system including the cloud server shown in FIG. It is a figure which shows the data structure and the data example of the address database stored in the cloud server shown in FIG. It is a schematic diagram regarding identification of a plurality of outdoor units located close to each other. It is a figure which shows the outside air temperature measurement value of a plurality of identified outdoor units. FIG. 5 is a sequence diagram showing an example of a flow of extraction processing executed by the outdoor unit and the cloud server according to the first embodiment. It is a block diagram which shows an example of the main part structure of the cloud server which concerns on Embodiment 2 of this invention. It is a schematic diagram which shows the whole system including the cloud server shown in FIG. 7. It is a figure which shows the data structure and the data example of the address database stored in the cloud server shown in FIG. 7. It is a sequence diagram which shows an example of the flow of the notification processing executed by the cloud server and the mobile terminal which concerns on Embodiment 2. FIG. It is a schematic diagram which shows the whole system which concerns on Embodiment 3 of this invention. It is a schematic diagram which shows the whole system which concerns on Embodiment 4 of this invention. It is a schematic diagram which shows the whole system which concerns on Embodiment 5 of this invention. It is a figure for demonstrating the problem of the prior art.

[Embodiment 1]
Hereinafter, one embodiment of the present invention will be described in detail.

FIG. 1 is a block diagram showing an example of a main configuration of a cloud server 3 (information processing device) according to the first embodiment. FIG. 2 is a schematic view showing the entire system including the cloud server 3 shown in FIG.

The system according to this embodiment includes a household air conditioner. A household air conditioner is generally composed of an outdoor unit and an indoor unit. As an example, the system according to the present embodiment corresponds to the outdoor units 1A to 1C and the outdoor units 1A to 1C of the home air conditioner, the indoor units 2A to 2C of the home air conditioner, the cloud server 3, and the outdoor units 1A to 1C. The outside air temperature detection units 4A to 4C installed in each are included. After that, when the outdoor units 1A to 1C, the indoor units 2A to 2C, and the outdoor air temperature detection units 4A to 4C are not distinguished, the outdoor unit 1 (measurement target device), the indoor unit 2, and the outdoor air temperature detection unit 4 (sensor) are not distinguished, respectively. ) May be described.

The outdoor unit 1 is connected to a network and can communicate with the cloud server 3 via the network. In other words, the outdoor unit 1 can access the cloud server 3 by being connected to the network.

Hereinafter, a household air conditioner, that is, a configuration including an outdoor unit 1 and an indoor unit 2 may be referred to as an "air conditioner". In the example of FIG. 2, three air conditioners are shown, but the number of air conditioners included in the system according to the present embodiment is not limited to three. For example, the number of air conditioners included in the system may be more than three.

The outside air temperature detection unit 4 is a sensor that detects (measures) the ambient air temperature (hereinafter, outside air temperature) of the outdoor unit 1, and is the outside air temperature at the position where the outdoor unit 1 is installed, that is, around the outdoor unit 1. Detects the outside air temperature value (measured value). Hereinafter, the value will be referred to as an "outside air temperature measurement value". The outdoor unit 1 transmits the outside air temperature measurement value detected by the outside air temperature detection unit 4 to the cloud server 3 via the network. At this time, the outdoor unit 1 transmits the first identification information for identifying the own unit (or the air conditioner) to the cloud server 3 together with the measured outside air temperature. As a result, the cloud server 3 can specify which of the outdoor units 1 is the one transmitted from each of the plurality of acquired outdoor air temperature measurement values.

The timing at which the outside air temperature detection unit 4 detects the outside air temperature measurement value and the timing at which the outdoor unit 1 transmits the outside air temperature measurement value to the cloud server 3 are not particularly limited. For example, the outside air temperature detection unit 4 may detect the outside air temperature measurement value every day, and the outdoor unit 1 may transmit the outside air temperature measurement value to the cloud server 3 every time the outside air temperature measurement value is detected. .. Alternatively, the outdoor unit 1 may collectively transmit the outside air temperature measurement values detected every day to the cloud server 3 once every three days.

(Cloud server 3)
As shown in FIG. 1, the cloud server 3 includes a control unit 30, a storage unit 31, and a communication unit 32. The control unit 30 comprehensively controls the cloud server 3. The storage unit 31 is hardware that permanently holds the programs and data used by the cloud server 3, and can also be expressed as storage. The storage unit 31 is realized as, for example, a ROM (Read-Only Memory), a hard disk device, a flash memory, or other non-volatile storage device. The communication unit 32 is hardware that transmits / receives information to / from an external device of the cloud server 3 by wireless communication. The external device is, for example, the outdoor unit 1 described above.

Although not shown, the cloud server 3 further includes a processor and a memory as a hardware configuration for realizing the control unit 30, as an example.

The processor executes a series of instructions included in the program stored in the memory or the storage unit 31 based on the signal given to the cloud server 3 or the condition that a predetermined condition is satisfied. As an example, the processor is realized as a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), an MPU (Micro Processor Unit), an FPGA (Field-Programmable Gate Array) or other device.

Memory temporarily stores programs and data. The program is loaded from, for example, the storage unit 31. The data includes data input to the computer and data generated by the processor. The memory is realized as a RAM (Random Access Memory) or other volatile memory as an example.

As an example, the processor accesses the storage unit 31, loads the program stored in the storage unit 31 into the memory, and executes a series of instructions included in the program. As a result, each unit included in the control unit 30 is configured.

The storage unit 31 may be realized as a removable storage device such as a memory card. Further, instead of the storage built in the cloud server 3, a configuration using programs and data stored in an external storage device may be used.

The control unit 30 includes an outside air temperature acquisition unit 301 (acquisition unit), an installation area detection unit 5, and an equipment extraction unit 6. The outside air temperature acquisition unit 301 acquires the outside air temperature measurement value and the first identification information received from each outdoor unit 1 by the communication unit 32. The outside air temperature acquisition unit 301 outputs the acquired outside air temperature measurement value and the first identification information to the installation area detection unit 5.

The installation area detection unit 5 detects the installation area of each outdoor unit 1. Specifically, the installation area detection unit 5 includes an installation position identification unit 302 (position identification unit) and a range identification unit 303. The installation position specifying unit 302 identifies the position where each outdoor unit 1 is installed by using the acquired first identification information and the address database 311 stored in the storage unit 31.

FIG. 3 is a diagram showing a data structure and a data example of the address database 311 according to the present embodiment. Although FIG. 3 shows the address database 311 in a tabular format, the address database 311 is not limited to the tabular format.

The identification information (first identification information) of each outdoor unit 1 is stored in the column of the "air conditioner". In the "address" column, the address of the position where each outdoor unit 1 is installed is stored. The installation position specifying unit 302 identifies the first identification information that matches the acquired first identification information from the address database 311. Then, the address associated with the specified first identification information is specified. As a result, the installation position specifying unit 302 can specify the position where each outdoor unit 1 is installed. The installation position specifying unit 302 outputs the specified address to the range specifying unit 303 together with the first identification information.

The combination of the first identification information and the address (that is, each record) in the address database 311 is generated by the input of the owner of each air conditioner as an example. For example, when the owner purchases and installs an air conditioner, he / she inputs the identification information (first identification information) and the address of the air conditioner (outdoor unit 1) by using a mobile terminal such as a smartphone owned by the owner. Then, when the owner inputs a predetermined operation (for example, touching the send button), the mobile terminal associates the first identification information with the address and transmits the first identification information to the cloud server 3. The control unit 30 of the cloud server 3 adds the combination of the received first identification information and the address to the address database 311 as a new record.

The range specifying unit 303 identifies a plurality of outdoor units 1 located close to each other based on the specified address. Specifically, the range specifying unit 303 selects one outdoor unit 1 (that is, one first identification information) and specifies a range (predetermined range) with reference to the address of the outdoor unit 1. It can also be expressed that the range specifying unit 303 specifies an area based on the address of the selected outdoor unit 1. The range specifying unit 303 identifies the outdoor units 1 included in the specified range as a plurality of outdoor units 1 located close to each other.

FIG. 4 is a schematic diagram relating to the identification of a plurality of outdoor units 1 located close to each other. The range specifying unit 303 specifies a range in which the measured outside air temperature is expected to be about the same. As an example, the range specifying unit 303 specifies the municipality in which the selected outdoor unit 1 is located as a range. For example, it is assumed that the range specifying unit 303 selects the outdoor unit 1 whose first identification information is "ID8890". As shown in FIG. 3, the address of the outdoor unit 1 is "○○, A city, Z prefecture". Based on the address, the range specifying unit 303 specifies "City A" as a range as shown in FIG. In other words, the range specifying unit 303 identifies the outdoor unit 1 (outdoor unit 1 in the circle of FIG. 4) installed in the city of A as a plurality of outdoor units 1 located close to each other.

The specification of the range by the range specifying unit 303 is not limited to this example. For example, the range specifying unit 303 specifies a circle having a predetermined radius centered on the address of the selected outdoor unit 1, and specifies the outdoor units 1 located in the circle as a plurality of outdoor units 1 located close to each other. You may. The range specified by the range specifying unit 303 may be a range in which the measured values of the outside air temperature detected by the outdoor unit 1 included in the range are expected to be substantially the same.

The range specifying unit 303 outputs the first identification information of each of the specified plurality of outdoor units 1 and the outdoor air temperature measurement value received from the outdoor unit 1 in association with the first identification information to the device extraction unit 6. To do. That is, the range specifying unit 303 outputs the outside air temperature measured value of the outdoor unit 1 within the specified range to the device extraction unit 6.

The equipment extraction unit 6 compares the outside air temperature measurement values of a plurality of outdoor units 1 installed within the range specified by the installation area detection unit 5, and in the comparison result, the outside air temperature measurement value is remarkably different from that of the other outdoor units 1. An outdoor unit 1 that satisfies a predetermined condition indicating that they are different is specified. The device extraction unit 6 includes a comparison unit 304 and an extraction device identification unit 305 (specific unit).

FIG. 5 is a diagram showing outdoor air temperature measurement values of the specified plurality of outdoor units 1. In other words, FIG. 5 is a diagram showing the measured values of the outside air temperature in each outdoor unit 1 in the city of A. In FIG. 5, the measured values of the outside air temperature of eight air conditioners (outdoor unit 1) are shown, but the number of the plurality of outdoor units 1 is not limited to this example. The equipment extraction unit 6 identifies and extracts the outdoor unit 1 in which the measured value not included in the normal numerical value range determined based on the outdoor air temperature measured value of each of the specified plurality of outdoor units 1 is measured. In other words, the equipment extraction unit 6 identifies and extracts the outdoor unit 1 whose measured outdoor air temperature is significantly different from that of the other outdoor units 1. Here, the "normal numerical value range" is a range of normal values of the outside air temperature measurement value measured by the outdoor unit 1 within a predetermined range. Although the details will be described later, the normal numerical value range can be determined by using at least one of the measured values of the outside air temperature of each of the specified plurality of outdoor units 1 as an example. As an example, the comparison unit 304 of the equipment extraction unit 6 identifies the one having the largest value among the outdoor air temperature measurement values of the plurality of outdoor units 1. Subsequently, the comparison unit 304 calculates the average value of the outside air temperature measurement values of the plurality of outdoor units 1. In the case of the example of FIG. 5, the comparison unit 304 specifies "40" associated with "ID8890" as the outside air temperature measurement value having the largest value. Further, in the case of the example of FIG. 5, "33" is calculated as the average value of the outside air temperature measurement values. In addition, the comparison unit 304 may calculate the average value excluding the maximum value and the minimum value among the measured values of the outside air temperature. Further, the comparison unit 304 may specify the median value or the mode value instead of calculating the average value.

Next, the comparison unit 304 determines whether or not the difference between the two values is larger than a predetermined value. In the present embodiment, the predetermined value is, for example, "3". In the example of FIG. 5, since the difference between "40" and "33" is "7", the comparison unit 304 determines that the difference between the two values is larger than a predetermined value. The comparison unit 304 outputs a comparison result, specifically, a determination result of whether or not the difference between the two values is larger than a predetermined value, to the extraction device identification unit 305.

In the above example, the normal numerical range is a predetermined numerical range (specifically, 30 or more and 36 or less in the above example) based on the calculated average value, but is not limited to this example. The normal numerical range may be, for example, a median value or a predetermined numerical range based on the mode value. Further, the normal numerical range may be, for example, a predetermined numerical range based on the temperature value in the specified range. For example, when the specified range is city A, the cloud server 3 may acquire the temperature of city A from the Japan Meteorological Agency or a server managed by a company that provides the weather forecast, and set a normal numerical range.

Further, the difference between the above-mentioned predetermined value, that is, the average value and the lower limit value and the upper limit value of the numerical range is not limited to "3". In other words, since the normal numerical value range is the range of the outside air temperature measurement value that can be accepted as a normal value, the administrator of the cloud server 3 may set an appropriate value.

Further, the cloud server 3 sets the minimum value of the value considered to be a normal value among the measured values of the outside air temperature of each of the specified plurality of outdoor units 1 as the lower limit of the normal value range, and the maximum value of the value considered to be the normal value. May be the upper limit of the normal numerical range. The "value considered to be a normal value" may be, for example, the remaining outside air temperature measurement value excluding the maximum value and the minimum value among the outside air temperature measurement values of each of the specified plurality of outdoor units 1. .. In the case of this example, it is not necessary to calculate the average value or the like in order to calculate the normal numerical range.

When the acquired determination result indicates that the acquired determination result is larger than a predetermined value, the extraction device identification unit 305 sets the outdoor unit 1 to which the outdoor air temperature measurement value having the largest value is associated with the normal numerical range (in this example). In the case of an outdoor unit 1 in which a measured value not included in (30 or more and 36 or less) is measured, in other words, an outdoor unit 1 that satisfies a predetermined condition indicating that the measured value of the outside air temperature is significantly different from other outdoor units 1. Identify. On the other hand, when the acquired determination result indicates that the value is equal to or less than a predetermined value, the extraction device identification unit 305 sets the outdoor unit 1 to which the largest value is associated with the outside air temperature measurement value within the normal numerical range. The outdoor unit 1 in which the measured value of the above is measured, in other words, the outdoor unit 1 that does not satisfy a predetermined condition is specified. In this case, the extraction device specifying unit 305 does not extract any of the outdoor units 1.

When the outdoor unit 1 satisfying a predetermined condition is specified, the device extraction unit 6 may specify the second largest outdoor air temperature measurement value of the plurality of outdoor units 1 and repeat the above process. Good. In the case of this example, the device extraction unit 6 may repeat the above process until the outdoor unit 1 associated with the specified value is specified as the outdoor unit 1 that does not satisfy the predetermined condition. For example, when the second largest value is specified as the outdoor unit 1 that satisfies a predetermined condition, the device extraction unit 6 has the third largest value among the outdoor air temperature measurement values of the plurality of outdoor units 1. May be specified and the above process may be repeated.

As an example, the extraction device identification unit 305 stores the first identification information of the outdoor unit 1 satisfying a predetermined condition in the extraction result database 312. The extraction result database 312 may be accessible from, for example, a terminal device of an air conditioner manufacturer. Thereby, the manufacturer can identify the outdoor unit 1 whose measured value of the outside air temperature is significantly different from that of the other outdoor unit 1.

The method for specifying the outdoor unit 1 whose outdoor air temperature measurement value is significantly different from that of the other outdoor unit 1, that is, the method for detecting an abnormal outdoor air temperature measurement value is not limited to the above example. For example, a known method for detecting outliers (outliers) may be adopted as a method for detecting abnormal outside air temperature measurements.

(Flow of extraction process)
FIG. 6 is a sequence diagram showing an example of the flow of the extraction process executed by the outdoor unit 1 and the cloud server 3 according to the present embodiment.

The outdoor unit 1 detects the outside air temperature by the outside air temperature detection unit 4 (step S1, hereinafter, the description of "step" is omitted). Subsequently, the outdoor unit 1 transmits the detected outside air temperature value, that is, the outside air temperature measurement value, to the cloud server 3 (S2). At this time, the outdoor unit 1 transmits the first identification information of its own unit in association with the measured value of the outside air temperature.

The outside air temperature acquisition unit 301 of the cloud server 3 receives the outside air temperature measurement value from the outdoor unit 1 (S11). The outside air temperature acquisition unit 301 outputs the received outside air temperature measurement value and the first identification information to the installation area detection unit 5.

The installation area detection unit 5 detects the installation area of the air conditioner (outdoor unit 1) (S12). Specifically, the outdoor unit 1 indicated by each of the first identification information acquired by the installation position specifying unit 302 with reference to the acquired first identification information and the address database 311 stored in the storage unit 31. Identify the address of the location where it is installed.

Subsequently, the range specifying unit 303 selects one first identification information, and specifies the range based on the address of the position where the outdoor unit 1 indicated by the first identification information is installed. For example, when the outdoor unit 1 indicated by the selected first identification information is installed in the city A, the range specifying unit 303 specifies the city A as the above range. Then, the range specifying unit 303 identifies a plurality of air conditioners (outdoor units) installed in the city A, and outputs the measured value of the outside air temperature in the outdoor unit 1 to the equipment extraction unit 6.

The comparison unit 304 of the equipment extraction unit 6 compares the outside air temperature measurement values of the plurality of air conditioners (outdoor unit 1) installed in the city A, that is, the plurality of outdoor unit 1 specified by the installation area detection unit 5. S13, comparison step). Based on the result of this comparison, the equipment extraction unit 6 determines whether or not there is an air conditioner that satisfies a predetermined condition indicating that the measured value of the outside air temperature is significantly different from that of other air conditioners (S14).

When it is determined that there is an air conditioner satisfying a predetermined condition (YES in S14), the extraction device identification unit 305 of the device extraction unit 6 extracts the air conditioner (S15, specific step). On the other hand, when it is determined that there is no air conditioner satisfying the predetermined condition (NO in S14), the extraction device specifying unit 305 omits the process of step S15. This completes the extraction process.

(effect)
Since the plurality of outdoor units 1 specified by the installation area detection unit 5 are installed close to each other (for example, all of them are in A city as shown in FIG. 4), the ambient temperature of each outdoor unit 1 is close to each other. Should be. In the comparison of the measured outdoor temperature values of the plurality of outdoor units 1, if the measured outdoor temperature values are significantly different from those of the other outdoor units 1, it is desirable that the outdoor unit 1 (including the air conditioner) has some trouble. It is likely that there are no installation conditions. The undesired installation condition means that, for example, in the outdoor unit 1, air whose temperature has changed is blown out (exhausted) by passing through the heat exchanger in the outdoor unit 1 after being sucked in. Something is placed in front of it, blocking the air outlet, and so on.

According to the cloud server 3 according to the present embodiment, as described above, the outdoor unit 1 (air conditioner) whose outdoor air temperature measurement value is significantly different from that of the other outdoor unit 1 can be specified (extracted), so that a problem occurs. It is possible to identify possible air conditioners or air conditioners with undesired installation conditions.

As an example, the range specifying unit 303 according to the present embodiment specifies a range (for example, city A) based on the outside air temperature measurement value and the first identification information acquired by the outside air temperature acquisition unit 301 from all over Japan. In other words, the outside air temperature acquisition unit 301 acquires the outside air temperature measurement values detected in each of the plurality of outdoor units installed in the range (all over Japan) including the predetermined range (for example, city A). You can also do it.

[Embodiment 2]
Other embodiments of the present invention will be described below. For convenience of explanation, the same reference numerals will be added to the members having the same functions as the members described in the first embodiment, and the description will not be repeated.

FIG. 7 is a block diagram showing an example of a main part configuration of the cloud server 3 according to the second embodiment. FIG. 8 is a schematic view showing the entire system including the cloud server 3 shown in FIG. 7.

Similar to the first embodiment, the system according to the present embodiment includes a household air conditioner (hereinafter, “air conditioner”) composed of an outdoor unit 1 and an indoor unit 2. Further, as in the first embodiment, the outdoor unit 1 is connected to the network so that the cloud server 3 can be accessed. Although only one air conditioner is shown in FIG. 8, there is no intention of limiting the number of air conditioners included in the system according to the present embodiment to one. As an example, the system according to the present embodiment includes a plurality of air conditioners.

The system according to the present embodiment is different from the system according to the first embodiment in that the system according to the present embodiment includes a mobile terminal 8 (notification device) owned by the owner of the air conditioner. The mobile terminal 8 is, for example, a smartphone, but may be a mobile terminal other than a smartphone, such as a feature phone or a tablet terminal.

When the mobile terminal 8 is identified as the outdoor unit 1 whose owner's air conditioner (outdoor unit 1) has a significantly different outdoor air temperature measurement value from the other outdoor units 1, a notification based on the identification is made. Communication with the cloud server 3 is performed, and information necessary for notification is received from the cloud server 3. The information may be, for example, a notification indicating that the outdoor unit 1 has been identified as described above (hereinafter, “abnormality notification”).

When the mobile terminal 8 receives the information necessary for notification from the cloud server 3, as an example, the mobile terminal 8 generates a notification image for notification to the owner and displays it on the display unit of its own device. The notification image may include text that encourages the owner to improve undesired installation conditions, for example, "Please move if there is something in front of the outdoor unit of the air conditioner." By displaying such a notification image on the mobile terminal 8, it is possible to advise the owner of the air conditioner on the appropriate installation conditions and improve the installation conditions of the outdoor unit 1 to the owner. As a result, the operation of the air conditioner can be performed with excellent energy saving, low vibration, and low noise.

Alternatively, the notification image may include text that only explains the situation, such as "the temperature around the outdoor unit is high," or "the temperature around the outdoor unit is high, outdoors." It may also contain additional text suggesting a malfunction of the outdoor unit, such as "There may be a malfunction in the machine." By displaying a notification image like the latter on the mobile terminal 8, it is possible to notify the owner that there is something wrong with the air conditioner. As a result, the owner can stop the operation of the air conditioner and adjust or repair the air conditioner as needed.

In addition, by displaying a notification image, it is possible to prevent the operation from being continued in an overloaded state or an abnormal state, and the air conditioner may stop operating against the intention of the owner. Failure can be prevented. As a result, the product reliability of the air conditioner can be improved.

(Cloud server 3)
The difference between the cloud server 3 according to the present embodiment and the cloud server 3 according to the first embodiment is that the control unit 30 includes the notification control unit 7.

As an example, the extraction device identification unit 305 of the device extraction unit 6 according to the present embodiment includes an outdoor unit 1 that satisfies a predetermined condition, in other words, an outdoor unit 1 whose outdoor air temperature measurement value is significantly different from that of another outdoor unit 1. When specified, the first identification information of the outdoor unit 1 is output to the notification control unit 7. The notification control unit 7 identifies the mobile terminal 8 to be notified by using the acquired first identification information and the address database 311 stored in the storage unit 31.

FIG. 9 is a diagram showing a data structure and a data example of the address database 311 according to the present embodiment. In FIG. 9, the address database 311 is shown in a table format, but the address database 311 is not limited to the table format.

The address database 311 shown in FIG. 9 differs from the address database 311 shown in FIG. 3 in that it includes a column of "mobile terminal". In the column of the "mobile terminal", the second identification information for identifying the mobile terminal 8 owned by the owner of the air conditioner is stored. That is, in each record of the address database 311 according to the present embodiment, the identification information for identifying the air conditioner (outdoor unit 1), the address at the position where the air conditioner is installed, and the mobile terminal 8 owned by the owner of the air conditioner are used. Identification information to be identified is associated. In other words, in each record of the address database 311, the air conditioner (outdoor unit 1) and the mobile terminal 8 are associated with each other.

As an example, the notification control unit 7 searches the address database 311 using the acquired first identification information, and identifies a record containing the first identification information. Then, the notification control unit 7 identifies the mobile terminal 8 indicated by the second identification information included in the specified record as the mobile terminal 8 to be notified, and transmits, for example, an abnormality notification to the mobile terminal 8. As a result, the mobile terminal 8 can notify the owner.

The generation of each record in the address database 311 is performed, for example, when the mobile terminal 8 links the first identification information and the address and transmits the identification information to the cloud server 3 (second identification information). Is realized by further linking and transmitting.

(Flow of notification processing)
FIG. 10 is a sequence diagram showing an example of the flow of notification processing executed by the cloud server 3 and the mobile terminal 8 according to the present embodiment. Note that FIG. 10 shows the flow of processing after the outdoor air temperature measurement value is transmitted from the outdoor unit 1 to the cloud server 3.

Further, since the processing of steps S11 to S15 shown in FIG. 10 is the same as the processing of steps S1 to S15 shown in FIG. 6, the description is not repeated here.

The extraction device identification unit 305 of the device extraction unit 6 outputs the first identification information of the extracted air conditioner (outdoor unit 1) to the notification control unit 7. The notification control unit 7 identifies the mobile terminal 8 corresponding to the extracted air conditioner by using the acquired first identification information and the address database 311 (S16). Then, the notification control unit 7 transmits an abnormality notification to the specified mobile terminal 8 (S17).

The mobile terminal 8 receives the abnormality notification (S21), generates a notification image based on the abnormality notification, and displays it on the display unit (S22). This completes the notification process.

[Embodiment 3]
Yet another embodiment of the present invention will be described below. For convenience of explanation, the same reference numerals will be added to the members having the same functions as the members described in the first and second embodiments, and the description will not be repeated.

FIG. 11 is a schematic view showing the entire system according to the present embodiment. Similar to the first and second embodiments, the system according to the present embodiment includes a household air conditioner (hereinafter, "air conditioner") composed of an outdoor unit 1 and an indoor unit 2 (notification device). Further, as in the first and second embodiments, the outdoor unit 1 is connected to the network so that the cloud server 3 can be accessed. Although FIG. 11 shows only one air conditioner, there is no intention of limiting the number of air conditioners included in the system according to the present embodiment to one. As an example, the system according to the present embodiment includes a plurality of air conditioners.

The system according to the present embodiment does not include the mobile terminal 8 like the system according to the first embodiment. On the other hand, in the present embodiment, the indoor unit 2 functions as a substitute for the mobile terminal 8 according to the second embodiment. That is, the indoor unit 2 is specified when the air conditioner (outdoor unit 1) of the owner of the own unit is specified as the outdoor unit 1 whose outdoor air temperature measurement value is significantly different from that of the other outdoor units 1. Communication for notification based on the cloud server 3 is performed, and information necessary for notification is received from the cloud server 3. Then, when the indoor unit 2 receives the information necessary for notification from the cloud server 3, the indoor unit 2 generates notification voice data for notification to the owner as an example, and uses the voice utterance function of its own unit to generate the voice. Notify the owner by outputting voice based on the data. The voice based on the notification voice data may be a voice urging the owner to improve the undesired installation conditions, for example, "Please move if there is something in front of the outdoor unit of the air conditioner".

The cloud server 3 according to the present embodiment is the same as the cloud server 3 described in the second embodiment. However, in the cloud server 3 according to the present embodiment, the address database 311 stored in the storage unit 31 does not have to include the column of the "portable terminal" of the address database 311 shown in FIG. That is, in each record of the address database 311 according to the present embodiment, the identification information (first identification information) for identifying the air conditioner (outdoor unit 1) and the address of the position where the air conditioner is installed are associated with each other. (Similar to the address database 311 shown in FIG. 3). As an example, the notification control unit 7 of the cloud server 3 may specify the indoor unit 2 to be notified by using the first identification information.

In the above example, the owner is notified by using the voice utterance function of the indoor unit 2, but when the indoor unit 2 has a display unit (display function), the notification image is displayed on the display unit. , The owner may be notified. Further, instead of the indoor unit 2, or together with the indoor unit 2, the notification image is displayed on the display unit of the remote control device (so-called remote controller) for remotely controlling the indoor unit 2 to notify the owner. You may go.

[Embodiment 4]
Yet another embodiment of the present invention will be described below. For convenience of explanation, the members having the same functions as the members described in the first to third embodiments are designated by the same reference numerals, and the description thereof will not be repeated.

FIG. 12 is a schematic view showing the entire system according to the present embodiment. Similar to the first and second embodiments, the system according to the present embodiment includes a household air conditioner (hereinafter, "air conditioner") composed of an outdoor unit 1 and an indoor unit 2. Further, as in the first and second embodiments, the outdoor unit 1 is connected to the network so that the cloud server 3 can be accessed. Although only one air conditioner is shown in FIG. 12, there is no intention of limiting the number of air conditioners included in the system according to the present embodiment to one. As an example, the system according to the present embodiment includes a plurality of air conditioners.

The difference between the system according to the present embodiment and the system according to the first to third embodiments is that the system according to the present embodiment is another household electric appliance installed in the same house as the air conditioner (hereinafter, "other home appliances"). ”) Is included. In the present embodiment, the air purifier 9 (notification device) will be described as an example of the other home appliances, but there is no intention of limiting the other home appliances to the air purifier 9. For example, the other home appliance may be a refrigerator, a washing machine, a television, or the like.

The air purifier 9 functions as a substitute for the mobile terminal 8 according to the second embodiment and the indoor unit 2 according to the third embodiment. That is, the air purifier 9 is specified when the air conditioner (outdoor unit 1) of the owner of the own unit is specified as the outdoor unit 1 whose outdoor air temperature measurement value is significantly different from that of the other outdoor units 1. Communication for notification based on the above is performed with the cloud server 3, and information necessary for notification is received from the cloud server 3. Then, when the air purifier 9 receives the information necessary for notification from the cloud server 3, the air purifier 9 generates notification voice data for notification to the owner as an example, and uses the voice utterance function of its own machine to generate the notification voice data. Notify the owner by outputting voice based on voice data. The voice based on the notification voice data may be a voice urging the owner to improve the undesired installation conditions, for example, "Please move if there is something in front of the outdoor unit of the air conditioner".

The cloud server 3 according to the present embodiment is the same as the cloud server 3 described in the second embodiment. However, in the cloud server 3 according to the present embodiment, the address database 311 stored in the storage unit 31 is replaced with the column of the "portable terminal" of the address database 311 shown in FIG. 9, for example, the column of "home appliances". including. In the "home appliances" column, third identification information for identifying home appliances (for example, an air purifier 9) owned by the owner of the air conditioner is stored. That is, in each record of the address database 311 according to the present embodiment, the identification information for identifying the air conditioner (outdoor unit 1), the address at the position where the air conditioner is installed, and the home appliances owned by the owner of the air conditioner are identified. Identification information is associated. As a result, the notification control unit 7 of the cloud server 3 can specify the home appliance to be notified.

The number of home appliances that give notification is not limited to one. For example, if the owner of the air conditioner owns a plurality of home appliances having a notification function (for example, a function of displaying a notification image, a function of outputting a voice based on the notification voice data, etc.), the multiple home appliances are notified. May be done. As an example, the air purifier 9 may be made to give a voice notification, and the television may be made to give a notification by displaying a notification image.

Notification by a plurality of home appliances can be realized, for example, by storing the third identification information of each of the plurality of home appliances in each cell in the column of "home appliances" of the address database 311.

As described above, by causing home appliances having a notification function other than the air conditioner to notify, it is not necessary to provide the notification function in the air conditioner itself. Therefore, the present invention can be realized at a lower cost. Further, by notifying from a plurality of home appliances, the possibility that the owner recognizes the notification can be improved.

[Embodiment 5]
Although the examples in which the present invention is applied to an air conditioner have been described in the first to fourth embodiments, the present invention can also be applied to a vending machine. Beverage vending machines are generally equipped with a refrigeration cycle device for cooling the beverage. Heat dissipation is important for efficient control of this refrigeration cycle device. Specifically, the installation conditions of the vending machine (refrigeration cycle device) are important for efficiently controlling the refrigeration cycle device. This is similar to the fact that the installation conditions of the outdoor unit that dissipates heat are important in order to efficiently perform cooling using the air conditioner.

For example, after being sucked in, some object is placed in front of the outlet where the air whose temperature has changed is blown out (exhausted) by passing through the heat exchanger in the vending machine, and the outlet is blocked. If so, the refrigeration cycle device may not be controlled efficiently, that is, the beverage may not be cooled efficiently.

FIG. 13 is a schematic view showing the entire system according to the present embodiment. As an example, the system according to the present embodiment includes a vending machine 10 (measurement target device), a cloud server 3, and a mobile terminal 8 (notification device). The vending machine 10 is provided with an outside air temperature detecting unit 4. As an example, the mobile terminal 8 is a mobile terminal owned by the administrator of the vending machine 10.

The vending machine 10 is connected to a network and can communicate with the cloud server 3 via the network. In other words, the vending machine 10 can access the cloud server 3 by being connected to the network. Although FIG. 13 shows only one vending machine 10, there is no intention of limiting the number of vending machines 10 included in the system according to the present embodiment to one. As an example, the system according to the present embodiment includes a plurality of vending machines 10.

The vending machine 10 transmits the outside air temperature measurement value detected by the outside air temperature detection unit 4 to the cloud server 3 via the network. At this time, the vending machine 10 transmits the fourth identification information for identifying the own machine to the cloud server 3 together with the measured outside air temperature.

The cloud server 3 according to the present embodiment is the same as the cloud server 3 described in the second embodiment. However, in the cloud server 3 according to the present embodiment, the address database 311 stored in the storage unit 31 includes a column of "vending machine" instead of the column of "air conditioner". The column of the "vending machine" stores the identification information (fourth identification information) of each vending machine 10. Further, in the "address" column, the address of the position where each vending machine 10 is installed is stored. Further, in the column of the "mobile terminal", the identification information (second identification information) of the mobile terminal 8 owned by the administrator of each vending machine 10 is stored.

Since the address database 311 is configured in this way, the cloud server 3 can compare the outside air temperature measurement values for a plurality of vending machines 10 within a specific range (for example, in the city of A). Further, when the cloud server 3 identifies the vending machine 10 whose outside temperature measurement value is significantly different from that of the other vending machines 10 as a result of comparison, the vending machine 10 that specifies the communication for notification based on the identification. It can be performed with the mobile terminal 8 owned by the administrator of.

When the mobile terminal 8 receives the information necessary for notification from the cloud server 3, as an example, the mobile terminal 8 generates a notification image for notification to the administrator and displays it on the display unit of its own device. For example, as shown in FIG. 13, the notification image may include a text such as "operating under different conditions from other devices". As a result, it is possible to notify the administrator that there is something wrong with the vending machine 10. As a result, the manager can stop the operation of the vending machine 10 and adjust or repair the vending machine 10 as needed.

In addition, if the notification image includes content that advises appropriate installation conditions, the installation conditions can be improved for the administrator. As a result, the operation of the vending machine 10 can be performed with excellent energy saving, low vibration, and low noise.

As described above, it is possible to prevent the operation from being continued in the overloaded state or the abnormal state, and to prevent the vending machine 10 from being stopped. As a result, the product reliability of the vending machine 10 can be improved.

[Modification example]
The equipment on which the outside air temperature detection unit 4 is installed is not limited to the outdoor unit of the air conditioner and the vending machine. Further, the measured value measured by the device may be any one related to the operation of the device and is not limited to the outside air temperature.

The outside air temperature acquisition unit 301 of the cloud server 3 may acquire the measured value from a device within a predetermined range. As an example, the outside air temperature acquisition unit 301 may be configured to acquire the outside air temperature measurement value from the outdoor unit 1 in the city A. In the case of this example, the installation area detection unit 5 may be omitted.

Even if the installation area detection unit 5 identifies a plurality of devices located close to each other based on information indicating the installation position of the devices (installation position information) other than the address registered by the owner (or manager). Good. Examples of installation location information include a zip code registered in advance by the owner (or administrator), location information sent from the location information acquisition unit installed on the device, and IP (Internet Protocol) when the device connects to the network. ) Address etc.

When a zip code is used, the installation area detection unit 5 converts the zip code into information indicating a municipality by using a look-up table prepared in advance as an example. By using the zip code, registration by the owner (or administrator) can be simplified, and the burden on the owner (or administrator) can be suppressed.

When the location information is used, the installation area detection unit 5 converts the location information into information indicating a municipality by using a look-up table prepared in advance as an example. The position information acquisition unit installed in the device may be, for example, a GPS (Global Positioning System) receiver. When using an IP address, the installation area detection unit 5 uses a look-up table prepared in advance as an example to convert the position data obtained from the IP address into information indicating a municipality. By using location information and IP address, it is not necessary for the owner (or administrator) to pre-register the address and zip code.

In the first to fourth embodiments, the indoor unit 2 may be connected to the network. In the case of this example, the outdoor unit 1 and the indoor unit 2 are communicably connected. The outdoor unit 1 transmits the detected outside air temperature measurement value to the indoor unit 2, and the indoor unit 2 transmits the outside air temperature measurement value to the cloud server 3 via the network.

In the second and fifth embodiments, the terminal that gives the notification is not limited to the terminal (mobile terminal) that the owner or the administrator can carry. For example, the terminal may be a personal computer owned by the owner or administrator.

When one municipality is specified as a range, or when one municipality is set as a predetermined range, the installation area detection unit 5 sets the range as a narrower range based on the position information received from the device. May be changed to. For example, the installation area detection unit 5 selects one outdoor unit 1 and specifies a range narrower than the specified or set municipality with the outdoor unit 1 as a reference. Then, the outdoor units 1 included in the specified range are specified as a plurality of outdoor units 1 located close to each other.

[Example of realization by software]
The control block (particularly the control unit 30) of the cloud server 3 may be realized by a logic circuit (hardware) formed in an integrated circuit (IC chip) or the like, or may be realized by software.

In the latter case, the cloud server 3 includes a computer that executes instructions of a program that is software that realizes each function. The computer includes, for example, at least one processor (control device) and at least one computer-readable recording medium that stores the program. Then, in the computer, the processor reads the program from the recording medium and executes it, thereby achieving the object of the present invention. As the processor, for example, a CPU (Central Processing Unit) can be used. As the recording medium, a "non-temporary tangible medium", for example, a ROM (Read Only Memory) or the like, a tape, a disk, a card, a semiconductor memory, a programmable logic circuit, or the like can be used. Further, a RAM (Random Access Memory) for expanding the above program may be further provided. Further, the program may be supplied to the computer via an arbitrary transmission medium (communication network, broadcast wave, etc.) capable of transmitting the program. It should be noted that one aspect of the present invention can also be realized in the form of a data signal embedded in a carrier wave, in which the above program is embodied by electronic transmission.

[Summary]
The information processing device (cloud server 3) according to the first aspect of the present invention is the measurement target device measured by each of a plurality of measurement target devices (outdoor unit 1, vending machine 10) installed within a predetermined range. The comparison unit (comparison unit 304) that compares the measured values related to the operation of the above, and the measurement target device in which the measurement value not included in the normal value range determined based on the measurement value of each of the above-mentioned plurality of measurement target devices is measured It is provided with a specific unit (extracting device specific unit 305).

According to the above configuration, the measured values of the measurement target devices installed within the predetermined range are compared, and the measurement target devices whose measured values are not included in the normal numerical range are specified. Here, the predetermined range is a range in which the measured values are expected to be substantially the same, and is, for example, one municipality. As a result, it is possible to identify the measurement target device whose measured value is abnormal as compared with other measurement target devices. As a result, it is possible to accurately determine the presence or absence of an abnormality in the device to be measured. The term "plurality of measurement target devices" indicates that there are a plurality of devices of the same type, and does not mean that there are a plurality of devices of different types.

In the information processing device according to the second aspect of the present invention, in the first aspect, the measurement target device is a device that is taken into the own machine and exhausts the air that has passed through the heat exchanger to the surroundings of the own machine. May compare the value of the outside temperature around the device to be measured, which is measured by the sensor (outside temperature detection unit 4) installed in the device to be measured, as the measured value.

According to the above configuration, the outside temperature measured by the measurement target device, for example, the outdoor unit of the air conditioner or the vending machine, which is taken into the own machine and exhausts the air that has passed through the heat exchanger to the surroundings of the own machine, is compared. However, it is possible to identify the measurement target device whose outside temperature is abnormal compared to other measurement target devices. For example, it is possible to identify the device to be measured in which the outside air temperature is remarkably rising (or falling) due to the occurrence of some abnormality.

The information processing apparatus according to the third aspect of the present invention is an acquisition unit (in the first or second aspect) for acquiring the measured values measured by each of the plurality of measurement target devices installed within the range including the predetermined range. The outside temperature acquisition unit 301), the position identification unit (installation position identification unit 302) that specifies the installation position of the measurement target device corresponding to each of the measurement values acquired by the acquisition unit, and the position identification unit are specified. A range specifying unit (range specifying unit 303) that specifies the predetermined range is further provided with reference to any of the above-mentioned installation positions, and the comparison unit is installed within the predetermined range specified by the range specifying unit. The above-mentioned measured values corresponding to each of the plurality of measured devices may be compared.

According to the above configuration, various ranges can be set in order to specify a predetermined range with reference to the installation position of one device to be measured. This makes it possible to easily identify the device to be measured in which an abnormality has occurred.

In the information processing apparatus according to the fourth aspect of the present invention, in the third aspect, the position specifying unit includes an address registered in advance by the owner of the measurement target device, a zip code registered in advance by the owner, and the measurement target device. The installation position may be specified by using at least one of the position information transmitted from the position information acquisition unit installed in the above and the IP address when the measurement target device connects to the network.

According to the above configuration, when specifying the installation position of the device to be measured, appropriate information is selected in consideration of various factors such as the installation status of the device to be measured and the wishes of the information processing device administrator. be able to.

The information processing apparatus according to the fifth aspect of the present invention is a notification based on the fact that in any one of the first to fourth aspects, the specific unit identifies the measurement target device in which the measured value is not included in the normal numerical range. A communication unit (notification control unit 7) may be further provided to perform communication for the above with a notification device associated with the measurement target device specified by the specific unit.

According to the above configuration, since the notification based on the identification is performed, the owner of the measurement target device or the manager of the measurement target device can recognize an abnormality of the measurement target device or the like. As a result, the owner or the manager can improve the installation conditions of the measurement target device, and adjust or repair the measurement target device. As a result, the operation of the device to be measured can be performed with excellent energy saving, low vibration, and low noise. Further, it is possible to prevent the measurement target device from being continuously operated in a state of being overloaded or in an abnormal state, and to prevent a serious failure of the measurement target device. As a result, the product reliability of the device to be measured can be improved.

Further, since the communication is performed with the notification device associated with the measurement target device, the owner or the manager can recognize the abnormality of the measurement target device even if he / she is away from the measurement target device. For example, if the notification device is a mobile terminal of the owner or the manager, the possibility that the owner or the manager can recognize the abnormality of the measurement target device can be improved.

In the information processing device according to the sixth aspect of the present invention, in the fifth aspect, the measurement target device is an air conditioner outdoor unit (outdoor unit 1), and the notification device is an air conditioner indoor unit (indoor unit 2). A remote control device for remotely controlling the air conditioner, other household electric appliances (air purifier 9) installed in the same house as the air conditioner, and a mobile terminal (portable terminal 8) owned by the owner of the air conditioner. ) May be at least one of them.

According to the above configuration, it is possible to improve the possibility that the owner of the air conditioner can recognize the abnormality of the outdoor unit. For example, if the notification device is a mobile terminal, the owner can recognize the abnormality of the outdoor unit even when he / she is out. Further, if the notification device is another household electric appliance, the owner can recognize the abnormality of the outdoor unit even if he / she is in a room different from the room in which the air conditioner is installed.

In the information processing device according to the seventh aspect of the present invention, in the fifth aspect, the measurement target device is a vending machine (vending machine 10), and the notification device is owned by the manager of the vending machine. It may be a mobile terminal (mobile terminal 8).

According to the above configuration, it is possible to improve the possibility that the vending machine manager can recognize the abnormality of the vending machine. The administrator can recognize the abnormality of the vending machine even if he / she is not near the vending machine.

The control method of the information processing device (cloud server 3) according to the eighth aspect of the present invention is the above-mentioned measured by each of a plurality of measurement target devices (outdoor unit 1, vending machine 10) installed within a predetermined range. A comparison step (step S13) for comparing the measured values related to the operation of the measurement target device and the measurement target device in which the measurement value not included in the normal numerical range determined based on the measurement value of each of the plurality of measurement target devices is measured. A specific step (step S15) for specifying the above.

According to the above configuration, the measured values of the measurement target devices installed within the predetermined range are compared, and the measurement target devices whose measured values are not included in the normal numerical range are specified. Here, the predetermined range is a range in which the measured values are expected to be substantially the same, and is, for example, one municipality. As a result, it is possible to identify the measurement target device whose measured value is abnormal as compared with other measurement target devices. As a result, it is possible to accurately determine the presence or absence of an abnormality in the device to be measured.

The information processing device according to each aspect of the present invention may be realized by a computer. In this case, the information processing device is made into a computer by operating the computer as each part (software element) included in the information processing device. The control program of the information processing device to be realized and the computer-readable recording medium on which the control program is recorded also fall within the scope of the present invention.

The present invention is not limited to the above-described embodiments, and various modifications can be made within the scope of the claims, and the embodiments obtained by appropriately combining the technical means disclosed in the different embodiments. Is also included in the technical scope of the present invention. Furthermore, new technical features can be formed by combining the technical means disclosed in each embodiment.

1 Outdoor unit (measurement target device)
2 Indoor unit (notification device)
3 Cloud server (information processing device)
4 Outside air temperature detector (sensor)
7 Notification control unit (communication unit)
8 Mobile terminal (notification device)
9 Air purifier (notification device)
10 Vending machine (measurement target device)
301 Outside temperature acquisition department (acquisition department)
302 Installation position identification part (position identification part)
303 Range identification part 304 Comparison part 305 Extraction equipment identification part (specific part)

Claims (10)

A comparison unit that compares the measured values related to the operation of the measurement target device, which are measured in each of the plurality of measurement target devices installed within the predetermined range, and
An information processing device including a specific unit that identifies a measurement target device in which a measurement value not included in the normal numerical value range determined based on each measurement value of the plurality of measurement target devices is measured. The device to be measured is a device that takes in air into the machine and exhausts the air that has passed through the heat exchanger to the surroundings of the machine.
The information processing device according to claim 1, wherein the comparison unit compares, as the measured value, the value of the ambient temperature of the device to be measured, which is measured by a sensor installed in the device to be measured. An acquisition unit that acquires the measured values measured by each of a plurality of measurement target devices installed within the range including the predetermined range, and an acquisition unit.
A position specifying unit that specifies the installation position of the device to be measured corresponding to each of the measured values acquired by the acquisition unit, and a position specifying unit.
A range specifying unit that specifies the predetermined range is further provided with reference to any of the installation positions specified by the position specifying unit.
The information processing apparatus according to claim 1 or 2, wherein the comparison unit compares the measured values corresponding to each of a plurality of measurement target devices installed within the predetermined range specified by the range specifying unit. The position specifying unit includes an address registered in advance by the owner of the measurement target device, a zip code registered in advance by the owner, position information transmitted from the position information acquisition unit installed in the measurement target device, and The information processing apparatus according to claim 3, wherein the installation position is specified by using at least one of the IP addresses when the device to be measured connects to the network. Communication for notification based on the fact that the specific unit identifies the measurement target device for which the measured value not included in the normal numerical range is measured, with the notification device associated with the measurement target device specified by the specific unit. The information processing apparatus according to any one of claims 1 to 4, further comprising a communication unit for performing the operation. The device to be measured is the outdoor unit of the air conditioner.
The notification device includes an indoor unit of an air conditioner, a remote control device for remotely controlling the air conditioner, other household electric appliances installed in the same house as the air conditioner, and a mobile terminal owned by the owner of the air conditioner. The information processing apparatus according to claim 5, wherein the information processing apparatus is at least one of. The device to be measured is a vending machine.
The information processing device according to claim 5, wherein the notification device is a mobile terminal owned by the administrator of the vending machine. A comparison step for comparing the measured values related to the operation of the above-mentioned measurement target equipment measured in each of a plurality of measurement target devices installed within a predetermined range, and
A control method of an information processing device including a specific step of identifying a measurement target device in which a measurement value not included in the normal numerical value range determined based on each measurement value of the plurality of measurement target devices is measured. A control program for operating a computer as the information processing device according to claim 1, wherein the computer functions as the comparison unit and the specific unit. A computer-readable recording medium on which the control program according to claim 9 is recorded.

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