JP2020107364A - Sever, program, and warranty information output method - Google Patents

Abstract

To allow a consumer to perform an operation for confirmation efficiently and intuitively regarding a plurality of processing types regarding electronic receipt information (receipt browsing and retrieving, summary display of shopping result, purchase certification of commodities, warranties, store-issued coupons, share of receipts, and so on).SOLUTION: An information processing apparatus includes: member associating means for associating a member code of a prescribed shopper; electronic receipt reception means for receiving electronic receipt information associated with the member code from an electronic receipt management server for collectively managing the electronic receipt information; and electronic receipt display means for displaying a plurality of processing types relating to the electronic receipt information received by the electronic receipt reception means on a display part as a selectable menu via a selection part.SELECTED DRAWING: Figure 2

Description

Embodiments of the present invention relate to an information processing device and a program.

2. Description of the Related Art Conventionally, there is known a mechanism called an electronic receipt in which a receipt or a receipt that is handed over from a store to a consumer who is a shopper at the time of product settlement is electronically transferred to a portable terminal of the consumer.

By converting receipts into electronic data in this way, household accounts can be automatically and electronically recorded, which is useful for consumers. Further, by introducing the electronic receipt, consumption of the receipt paper can be reduced, which is also beneficial for the introduction store. In addition, it is also known to electronically add a coupon or the like related to a purchased product to an electronic receipt to perform product sales promotion or advertisement.

However, in the conventional technology, various additional information (purchase certificate of a product, coupon issued by a store, etc.) cannot be confirmed without browsing the electronic receipt. As described above, various additional information (purchase certificate of goods, coupon issued by a store, etc.) cannot be confirmed without browsing the electronic receipt, which makes the operation complicated for consumers who receive various electronic receipt services. ..

The problem to be solved by the present invention is to provide an information processing apparatus and a program capable of efficiently and intuitively performing an operation for confirmation by a consumer regarding a plurality of processing types related to electronic receipt information. It is to be.

The information processing apparatus according to the embodiment includes a member associating unit that associates a member code of a predetermined shopper with electronic receipt information associated with the member code from an electronic receipt management server that collectively manages the electronic receipt information. Electronic receipt receiving means for receiving; and electronic receipt display means for displaying a plurality of processing types on the electronic receipt information received by the electronic receipt receiving means as a menu selectable via a selecting portion on a display section. ..

FIG. 1 is a configuration diagram showing an overall configuration of an electronic receipt system according to an embodiment. FIG. 2 is a transition diagram showing an example of transition of screens in the membership registration of the consumer. FIG. 3 is a block diagram showing a main configuration of the mobile terminal. FIG. 4 is a block diagram showing the main configuration of the POS terminal. FIG. 5 is a block diagram showing a main configuration of the electronic receipt server. FIG. 6 is a block diagram showing a main configuration of the electronic receipt management server. FIG. 7 is a functional block diagram of electronic receipt processing in the POS terminal. FIG. 8 is a flowchart showing the flow of electronic receipt processing. FIG. 9 is a flowchart showing the flow of information transmission processing in the electronic receipt server. FIG. 10 is a functional block diagram relating to the electronic receipt management processing and the product information transmission processing in the electronic receipt management server. FIG. 11 is a flowchart showing the flow of the electronic receipt management process and the product information transmission process. FIG. 12 is a functional block diagram of an electronic receipt receiving process and an electronic receipt browsing process in the mobile terminal. FIG. 13 is a flowchart showing the flow of the electronic receipt receiving process and the electronic receipt browsing process. FIG. 14 is a front view showing a display example on the mobile terminal. FIG. 15 is a front view showing a display example on the mobile terminal. FIG. 16 is a front view showing a display example on the mobile terminal. FIG. 17 is a front view showing a display example on the mobile terminal. FIG. 18 is a front view showing a display example on the mobile terminal. FIG. 19 is a front view showing a display example on the mobile terminal. FIG. 20 is a front view showing a display example on the mobile terminal. FIG. 21 is a front view showing a display example on the mobile terminal. FIG. 22 is a flowchart showing the flow of the electronic receipt receiving process and the electronic receipt browsing process. FIG. 23 is a front view showing a display transition example on the mobile terminal. FIG. 24 is a front view showing a display example on the mobile terminal. FIG. 25 is a front view showing a display example on the mobile terminal. FIG. 26 is a front view showing a display example on the mobile terminal. FIG. 27 is a front view showing a display example on the mobile terminal. FIG. 28 is a front view showing a display example on the mobile terminal. FIG. 29 is a screen transition diagram showing the flow of receipt information transfer processing. FIG. 30 is a front view showing a display example on the transfer destination mobile terminal.

An embodiment will be described with reference to the drawings.

FIG. 1 is a configuration diagram showing an overall configuration of an electronic receipt system according to an embodiment. As shown in FIG. 1, the store 1 has a POS (Point of Sales) terminal 2 which is a product sales data processing device that executes product sales data processing. ) And a router 3 are installed. The POS terminal 2 and the router 3 are connected by an in-store LAN 4 (Local Area Network). The router 3 is a device for connecting the in-store LAN 4 to the Internet or a network 5 which is a VPN (Virtual Private Network). Although not particularly shown, the store 1 may be provided with a store server that controls the POS terminal 2.

An electronic receipt server 6 is connected to the network 5. The electronic receipt server 6 is a product that operates a store such as a convenience store, a supermarket, a food store, a drug store, an apparel store, a home appliance store, a department store, a grocery store, a restaurant, or a chain store (hereinafter referred to as store). Alternatively, a plurality of companies are provided for each company that is a seller of the service, and function as a receipt management server for a company that stores and manages electronic receipt information for each company code indicating a company that operates a store. The electronic receipt server 6 may be a head office server of a POS system having functions such as sales management, sales analysis, and inventory management of each company operating a store.

A portable terminal 8 is connected to the network 5 via a base station 7 that performs wireless communication according to a standard such as Wi-Fi (Wireless Fidelity). The mobile terminal 8 is an information processing device, such as a smartphone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer, which implements a Web browser. Note that an information processing device such as a personal computer such as a notebook PC may be applied instead of the mobile terminal 8.

Further, the network 5 is also connected to an electronic receipt management server 9 that functions as a customer receipt management server that collectively stores and manages electronic receipt information of various companies operating stores. A consumer who is registered as a member to receive the electronic receipt service in advance can obtain electronic receipt information from the electronic receipt management server 9 using the mobile terminal 8 through the network 5. The electronic receipt management server 9 is managed by, for example, a third party organization other than the company that manages the electronic receipt information by the electronic receipt server 6. The electronic receipt server 6 may also be managed by a third party organization or the like. Further, the function of the electronic receipt server 6 may be provided in the electronic receipt management server 9 so that the electronic receipt server 6 manages the same. In addition, a function of collectively managing electronic receipt information for each company indicating a company that operates a store with a plurality of company codes is provided as a service (application) in the form of SaaS (Software as a Service), which is a type of cloud computing, for example. May be provided.

Consumer membership registration for receiving the electronic receipt service is performed as follows, for example. FIG. 2 is a transition diagram showing an example of transition of screens in the membership registration of the consumer. The consumer sends a blank mail from the mobile terminal 8 to the member management server (not shown) through the network 5. The member management server transmits a URL (Uniform Resource Locator) indicating a page for member registration to the received mail address. The consumer accesses the URL indicating the page for member registration from the mobile terminal 8 to display the input screen H (see FIG. 2A), and inputs the necessary items for member registration. The input confirmation screen I is displayed on the mobile terminal 8 after the consumer has input the necessary items (see FIG. 2B). Then, after the input confirmation by the consumer, the member registration for the member master is executed. After that, the member management server delivers the member registration completion mail including the member code and the password to the mobile terminal 8. This completes member registration. 2C is a registration completion screen J displayed on the mobile terminal 8 after the registration is completed. On the registration completion screen J, a “top screen display” button B10 is provided. When the consumer operates this “display top screen” button B10, the mobile terminal 8 displays the top screen K shown in FIG.

The top screen K shown in FIG. 2D is a menu screen for allowing the consumer to select a plurality of processing types related to electronic receipt information via the input unit 18 which is a selection unit. The top screen K has a receipt display button B11, a household account book button B12, a campaign application (purchase proof) button B13, a guarantee button B14, a coupon issue button B15, a receipt share button B16, and a banner advertisement button B17.

The receipt display button B11 is a button for browsing electronic receipt information. The household account book button B12 is a button for browsing a summary of electronic receipt information. The campaign application (purchase proof) button B13 is a button for applying for a campaign (sweepstakes) (purchase proof).

The warranty button B14 is a button for browsing the electronic receipt information to which the warranty is added. The coupon issue button B15 is a button for browsing a list of electronic receipt information to which the coupon issued by the store is added. The receipt share button B16 is a button for sharing electronic receipt information by transferring a part or all of the electronic receipt information to friends and family.

Further, the banner advertisement button B17 is a button for browsing the associated CM.

In the electronic receipt system having such a configuration, the electronic receipt information indicating the contents of the payment generated by the product sales data processing performed by the POS terminal 2 of the store 1 is electronically transmitted via the electronic receipt server 6 via the network 5. The electronic receipt information is transmitted to the receipt management server 9, and the electronic receipt information is transmitted from the electronic receipt management server 9 to the member's mobile terminal 8. The member can display the electronic receipt information on the display unit of the mobile terminal 8 and check the contents. Further, the electronic receipt management server 9 publishes the electronic receipt information on the Web. By designating a URL (Uniform Resource Locator), the mobile terminal 8 having a Web browser installed therein can download the electronic receipt information published on the Web to the mobile terminal 8 and browse it by the Web browser. Note that application software for browsing electronic receipt information may be installed on the mobile terminal 8 for browsing.

The mobile terminal 8 stores the membership code and password acquired by the consumer as described above in the storage unit 13 (see FIG. 3) or the like. Examples of the method of outputting the member code stored in this manner include display by a bar code, display by a two-dimensional code, and transmission by information communication by NFC (Near Field Communication) which is near field wireless communication.

Furthermore, the association between the member code acquired by the consumer to receive the electronic receipt service and the existing corporate member card such as the point service operated by the company such as the chain store is linked to the POS terminal 2 of each retail store or each individual. It may be realized by the mobile terminal 8 of.

Here, an operation example of associating the member code acquired by the consumer with the existing corporate member card as described above will be described.

1. Example of Operation at POS Terminal 2 in Store (1) First, a checker operating the POS terminal 2 confirms whether or not to carry out an electronic receipt service at the time of product registration (settlement) and whether or not a point card is present. When carrying out the electronic receipt service, the consumer presents the mobile terminal 8 and the point card.
(2) The checker reads the membership code stored in the mobile terminal 8 and the company membership code of the point card, respectively. Here, the reading of the member code stored in the mobile terminal 8 depends on the I/O provided in the POS terminal 2, but the above-mentioned bar code, two-dimensional code, NFC or the like is applied.
(3) The POS terminal 2 transmits the transaction, the membership code read in (2), and the company membership code of the point card to the electronic receipt management server 9.
(4) The electronic receipt management server 9 receives the information transmitted in (3), performs electronic merchandise sales data processing in the POS terminal 2 of the store 1, and generates electronic receipt information and membership code indicating the contents of payment. If it is the first time that the corporate member code of the point card is transmitted at the same time, it is registered in the electronic receipt management server 9.

After that, the consumer can receive the service in the electronic receipt system and the point giving service by presenting only the mobile terminal 8 or the point card.

2. Example of Operation in Mobile Terminal 8 (1) First, the consumer accesses a specific URL from his/her own mobile terminal 8 or logs in to the point card registration menu from an application installed in the mobile terminal 8. The consumer inputs and selects the company issuing the point card to be registered. Next, the consumer inputs the company member code of the point card to be registered, confirms the number, and then presses the registration button to transmit the registration contents to the electronic receipt management server 9. The corporate member code can be input manually, by photographing with a camera, by magnetic reading, or the like.
(2) The electronic receipt management server 9 receives the registration content in the mobile terminal 8 in (1), collates it with the customer information of each company, and returns a confirmation display screen to the mobile terminal 8 of the consumer.
(3) The consumer confirms the confirmation display screen returned from the electronic receipt management server 9 and presses the consent button to complete the association between the member code of the electronic receipt and the existing corporate member card.

As described above, by managing the service in the electronic receipt system and the point-giving service with the unique member code of the electronic receipt, by presenting the point card at the store that owns the conventional point card, In a store that does not own a card, by presenting the mobile terminal 8, it becomes possible to receive a service in the electronic receipt system. As a result, the membership code of the electronic receipt can serve as a role of the HUB that associates each company membership card of each company.

Hereinafter, including this point, the configuration of each unit that constructs the electronic receipt system of the present embodiment will be described.

First, the main configuration of the mobile terminal 8 which is an information processing apparatus will be described with reference to the block diagram of FIG. As shown in FIG. 3, the mobile terminal 8 is capable of reading and writing by a CPU (Central Processing Unit) 11 constituting the control unit main body, a memory 12 for temporarily storing data, and an instruction from the CPU 11. A storage unit 13 for storing programs and data, a network interface 14 connected to various public networks including the network 5, a display unit 17 capable of displaying various information, an input unit 18 for operating the mobile terminal 8, It is composed of a clock unit 19 and the like that keeps time. The input unit 18 is a touch panel laminated on the display unit 17 or a key provided on the housing, and also functions as a selection unit.

The storage unit 13 receives, from the electronic receipt management server 9, electronic receipt information generated after settlement by the product sales data processing, in addition to a Web browser for browsing various information (contents) published on the Web. The electronic receipt corresponding program P11 and the electronic receipt browsing program P12 for browsing the received electronic receipt information are installed in advance.

The electronic receipt compatible program P11 and the electronic receipt viewing program P12 executed by the mobile terminal 8 are files in an installable format or an executable format in a CD-ROM, a flexible disk (FD), a CD-R, a DVD ( It is provided by being recorded in a computer-readable recording medium such as a Digital Versatile Disk).

Further, the electronic receipt compatible program P11 and the electronic receipt browsing program P12 executed on the mobile terminal 8 are stored in a computer connected to a network such as the Internet, and are provided by being downloaded via the network. Is also good. Further, the electronic receipt compatible program P11 and the electronic receipt browsing program P12 executed on the mobile terminal 8 may be provided or distributed via a network such as the Internet.

Next, the configuration of the main part of the POS terminal 2, which is a product sales data processing device, will be described with reference to the block diagram of FIG. As shown in FIG. 4, the POS terminal 2 is capable of reading and writing by a CPU (Central Processing Unit) 21 that constitutes the main body of the control unit, a memory 22 for temporarily storing data, and an instruction from the CPU 21. A storage unit 23 for storing programs, data, etc., a network interface 24 connected to the in-store LAN 4, a printer interface 25 connected to a printer, an operator display unit 28 for displaying various information to an operator, It is composed of a clock unit 29 for measuring time, a customer display unit 30 for displaying various information to customers, an input unit 31 for operating the POS terminal 2, and the like.

In the storage unit 23, in addition to the POS number of the POS terminal 2, a company code (identification code of the company that operates the store), a business type/business type code, a store code indicating the store 1 in which the POS terminal 2 is installed, An identification code management area 23a is secured as an area for storing such as in advance. Here, the business type/business type code is a code (classification code) that distinguishes the business type/business type of a store, such as a convenience store, a supermarket, a department store, a pharmacy, a restaurant, and a restaurant. It should be noted that such business type and business type can be arbitrarily changed according to the preference of the user. The company code (identification code of the company that operates the store) and the business type/business type code may be registered in the electronic receipt server 6.

Further, in the storage unit 23, in addition to software for executing various POS operations including product sales data processing, electronically processed receipts or receipts printed and issued during the product sales data processing are processed. An electronic receipt processing program P15 for processing electronic receipt information is installed in advance.

The electronic receipt processing program P15 executed by the POS terminal 2 is a file of an installable format or an executable format, such as a CD-ROM, a flexible disk (FD), a CD-R, a DVD (Digital Versatile Disk). It is provided by being recorded in a computer-readable recording medium.

Further, the electronic receipt processing program P15 executed by the POS terminal 2 may be stored in a computer connected to a network such as the Internet and provided by being downloaded via the network. Further, the electronic receipt processing program P15 executed by the POS terminal 2 may be provided or distributed via a network such as the Internet.

Next, a main configuration of the electronic receipt server 6 that functions as a receipt management server for a company will be described with reference to the block diagram of FIG. The electronic receipt server 6 is a CPU (Central Processing Unit) 41 that constitutes the main body of the control unit, a memory 42 for temporarily storing data, and is readable and writable by an instruction from the CPU 41. It is configured by a storage unit 43 to be stored, a network interface 44 connected to the network 5, and the like.

An electronic receipt management area 43a is secured in the storage unit 43 as an area for storing electronic receipt information for each company operating a store. The electronic receipt information includes a company code (identification code of a company that operates a store), a business type/business type code, a store code, a consumer member code, a POS number of the POS terminal 2, a receipt number, product sales data, and the like. ..

Further, in the electronic receipt management area 43a, there is secured a warranty management area 45 for storing warranty information of a product requiring a warranty. The warranty management area 45 stores, for each product to be guaranteed, product information of a product for which a warranty is issued, warranty period information, warranty provision information, manufacturer contact information, and the like.

In addition, the storage unit 43 is preinstalled with an electronic receipt management program P1 for managing the electronic receipt information received from the POS terminal 2 of each store 1 in the electronic receipt management area 43a.

Further, in the storage unit 43, an information transmission program P2 for transmitting the electronic receipt information managed in the electronic receipt management area 43a to the electronic receipt management server 9 is also installed in advance.

Further, the storage unit 43 is provided with an information management area 43b for storing various additional information associated with desired products, members, companies, and shops. Here, the additional information is access information such as a URL linking to a homepage associated with a company campaign, a URL linking to a homepage associated with a company CM, and a URL linking to a company coupon.

The electronic receipt management program P1 and the information transmission program P2 executed by the electronic receipt server 6 are files in an installable format or an executable format in a CD-ROM, a flexible disk (FD), a CD-R, a DVD ( It is provided by being recorded in a computer-readable recording medium such as a Digital Versatile Disk).

In addition, the electronic receipt management program P1 and the information transmission program P2 executed by the electronic receipt server 6 are stored in a computer connected to a network such as the Internet and are configured to be provided by being downloaded via the network. Is also good. In addition, the electronic receipt management program P1 and the information transmission program P2 executed by the electronic receipt server 6 may be provided or distributed via a network such as the Internet.

Next, the main configuration of the electronic receipt management server 9 that functions as a customer receipt management server will be described with reference to the block diagram of FIG. The electronic receipt management server 9 is a CPU (Central Processing Unit) 51 that constitutes the main body of the control unit, a memory 52 for temporarily storing data, and is readable and writable by instructions from the CPU 51, and programs, data, etc. Is configured to include a storage unit 53 for storing, a network interface 54 connected to the network 5, and the like.

In the storage unit 53, an electronic receipt management area 53a is secured as an area for collectively storing electronic receipt information of various companies operating stores. More specifically, the electronic receipt management area 53a manages, for each member, electronic receipt information and additional information of various companies operating the store. The electronic receipt information includes a member code, a company code (identification code of the company that operates the store), a store code, a POS number of the POS terminal 2, a receipt number, product sales data, additional information, and the like.

Further, the storage unit 53 is preinstalled with an electronic receipt management program P3 for managing the additional information and the electronic receipt information received from the electronic receipt server 6 of each company in the electronic receipt management area 53a.

Further, in the storage unit 53, an information transmission program P4 for transmitting the electronic receipt information and the additional information of the desired product to the mobile terminal 8 is installed in advance.

The electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 are files in an installable format or an executable format in a CD-ROM, a flexible disk (FD), a CD-R, a DVD. It is provided by being recorded in a computer-readable recording medium such as (Digital Versatile Disk).

In addition, the electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 are stored in a computer connected to a network such as the Internet and are provided by being downloaded via the network. May be. Further, the electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 may be provided or distributed via a network such as the Internet.

Next, the operation of each unit that constructs the system of this embodiment will be described.

First, the electronic receipt processing executed by the CPU 21 of the POS terminal 2 operating in accordance with the electronic receipt processing program P15 will be described with reference to the functional block diagram shown in FIG. 7 and the flowchart shown in FIG.

As shown in FIG. 7, the electronic receipt processing program P15 executed by the POS terminal 2 has a module configuration including an electronic receipt generation unit 26 that functions as an electronic receipt generation unit and a transmission unit 27 that functions as a transmission unit. .. As the actual hardware, the CPU 21 reads the electronic receipt processing program P15 from the storage unit 23 and executes it to load the above-mentioned units onto the memory 22, and the electronic receipt generation unit 26 and the transmission unit 27 are generated onto the memory 22. It has become so.

The electronic receipt generation unit 26 includes a company code indicating a company that operates a store, and electronically processes electronic receipt information, which is electronically processed, in place of a receipt or a receipt printed and issued when processing product sales data. It is generated in association with the member code.

The transmission unit 27 transmits the electronic receipt information generated by the electronic receipt generation unit 26 to the electronic receipt server 6 that manages on a company-by-company basis according to the company code.

As shown in FIG. 8, when the CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 inputs a closing operation key or the like for starting the closing process of a commodity transaction, the member code is input and whether or not an electronic receipt is issued is confirmed. , It is determined whether or not there is an electronic receipt issuing instruction corresponding to the settlement processing according to the closing operation (step S1).

In order for the member to give an instruction to issue an electronic receipt, the following method can be considered, for example.
1. The clerk operates an “issue electronic receipt” button provided on the input unit 31 (for example, keyboard) of the POS terminal 2.
2. A consumer who is a member displays a bar code including a code serving as a trigger on the display unit 17 of the mobile terminal 8, and the clerk reads it with the input unit 31 (for example, a bar code scanner) of the POS terminal 2.
3. The consumer, who is a member, operates the "issue electronic receipt" button displayed on the customer display unit 30 so as to be pressable.
4. A consumer who is a member displays a barcode including a code serving as a trigger on the display unit 17 of the mobile terminal 8, and a consumer who is a member himself/herself inputs the input unit 31 of the POS terminal 2 (for example, a barcode scanner (for product registration Scan with a different scanner than the one used))).
5. The consumer who is a member presents a corporate member card for receiving the point service, and the corporate member code of the corporate member card is displayed on the input unit 31 (for example, a barcode scanner, a magnetic card reader, or NFC) of the POS terminal 2. When the read member code of the electronic receipt is associated with the read member code of the electronic receipt, it is determined that the electronic receipt issuance instruction is given.

When the CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 determines that the electronic receipt issuance instruction has been issued (Yes in step S1), the product transaction data is transmitted to the headquarters server, and the product sale is performed separately from the product transaction data. Based on the product information and the payment information registered at the time of payment by data processing, the company code (identification code of the company that operates the store), business type/business type code, store code, consumer membership code, POS terminal 2 The POS number, receipt number, product sales data, etc. are extracted from the product sales data management area provided in the memory 22 to generate electronic receipt information (step S2).

Next, the CPU 21 (transmission unit 27) of the POS terminal 2 connects to the in-store LAN 4 and the network 5 via the network interface 24 and transmits the generated electronic receipt information to the electronic receipt server 6 (step S3), and the processing. To finish. If it is determined that the electronic receipt issuance instruction has not been issued, the paper receipt is printed and issued, the product transaction data is transmitted to the head office server, and the process ends.

If the CPU 21 of the POS terminal 2 goes into an offline state when transmitting the commodity transaction data (transaction data) to the headquarters server, the CPU 21 takes the following measures to avoid the failure.
1. Automatic execution of retry transmission 2.1. If it is not possible to deal with, the commodity transaction data (transaction data) is stored until it is restored online, and it is transmitted to the headquarters server after the online restoration. In this case, the CPU 21 of the POS terminal 2 displays a message such as “Merchandise transaction data (transaction data) will be sent later.” on the operator display unit 28.

Next, a flow of information reception processing executed by the CPU 41 of the electronic receipt server 6 operating according to the electronic receipt management program P1 and the electronic receipt management processing executed according to the information receipt program P2 will be described with reference to FIG. This will be described with reference to the flowchart shown in FIG.

When the CPU 41 of the electronic receipt server 6 receives the electronic receipt information transmitted from the POS terminal 2 via the network interface 44 (Yes in step S11), the electronic receipt information for each company is stored in the electronic receipt management area 43a of the storage unit 43. (Step S12). That is, the CPU 41 of the electronic receipt server 6 functions as an electronic receipt management unit that manages the electronic receipt information in the storage unit 43 for each company according to the company code.

At this time, the CPU 41 searches the warranty management area 45 for the electronic receipt information transmitted from the POS terminal 2. Then, as a result of the search, the CPU 41 determines whether or not there is a product for which the warranty information is present in the warranty management area 45 for the information of the electronic receipt information transmitted from the POS terminal 2. When the CPU 41 determines that there is a product for which the warranty information exists, the CPU 41 stores the product in association with the electronic receipt information of the product with a status indicating that the warranty information exists (step S12).

Further, the CPU 41 of the electronic receipt server 6 stores the received electronic receipt information and then, when the preset transmission timing comes (No in step S11, Yes in step S13), the addition is managed in the information management area 43b. The information and the electronic receipt information managed in the electronic receipt management area 43a are transmitted to the electronic receipt management server 9 (step S14), and the process returns to step S11.

When the status indicating that the warranty information is present is associated with the electronic receipt information to be transmitted, the CPU 41 associates the electronic receipt information with the status and transmits it to the electronic receipt management server 9 (step S14). , And returns to step S11.

When the CPU 41 of the electronic receipt server 6 determines that it is not the transmission timing (No in step S13), the CPU 41 determines whether or not the warranty receipt inquiry information is received from the electronic receipt management server 9 described later (step S15). ). When it is determined that the inquiry information has been received (Yes in step S15), the CPU 41 reads the warranty information for the inquired product from the warranty management area 45 and sends it to the electronic receipt management server 9 (step S16). .. When it is determined that the inquiry information has not been received (No in step S15), the CPU 41 returns to step S11.

Although the CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 generates the electronic receipt information and sends it to the electronic receipt server 6, the present invention is not limited to this. For example, the CPU 21 of the POS terminal 2 stores the store code, the consumer member code, the POS number of the POS terminal 2, the receipt number, and the product based on the product information and the payment information registered at the time of payment by the product sales data processing. The sales data and the like may be transmitted to the electronic receipt server 6, and the CPU 41 of the electronic receipt server 6 may add the company code, the business type/business category code, and the like to generate the electronic receipt information.

Next, the flow of the product information transmission process executed by the CPU 51 of the electronic receipt management server 9 operating according to the electronic receipt management program P3 and the electronic receipt management process executed according to the information receipt program P4 will be described. This will be described with reference to the functional block diagram shown in FIG. 10 and the flowchart shown in FIG.

As shown in FIG. 10, the electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 include a receiving unit 55 that functions as a receiving unit and an electronic receipt collective management unit that functions as an electronic receipt collective managing unit. 56, a module configuration including an electronic receipt transmitting unit 57 that functions as an electronic receipt transmitting unit. As the actual hardware, the CPU 51 reads the electronic receipt management program P3 and the information transmission program P4 from the storage unit 53 and executes the programs to load the above units onto the memory 52, and the receiving unit 55, the electronic receipt collective management unit 56, The electronic receipt transmission unit 57 is generated on the memory 52.

The reception unit 55 includes a company code indicating a company that operates a store, and receives electronic receipt information for each company that is electronically processed instead of a receipt or a receipt printed and issued when processing product sales data.

The electronic receipt collective management unit 56 stores the electronic receipt information for each company received by the receiving unit 55 in the electronic receipt management area 53a of the storage unit 53 and collectively manages it.

The electronic receipt transmission unit 57, for the mobile terminal 8 associated with the membership code of a predetermined consumer, stores the electronic receipt information associated with the membership code and including at least one or more company codes in the electronic receipt management area. It is acquired from 53a and transmitted.

As shown in FIG. 11, the CPU 51 (reception unit 55) of the electronic receipt management server 9 determines whether the electronic receipt information and the additional information transmitted from the electronic receipt server 6 of each company are received via the network interface 54. Is determined (step S21).

When the electronic receipt information and the additional information are received (Yes in step S21), the CPU 51 (electronic receipt collective management unit 56) of the electronic receipt management server 9 stores the electronic receipt information of various companies in the electronic receipt management area 53a of the storage unit 53. And the additional information is collectively stored (step S22). The CPU 51 also stores and manages the status and warranty information together with the electronic receipt information when the status and warranty information is transmitted (step S22).

Further, the CPU 51 (electronic receipt transmission unit 57) of the electronic receipt management server 9 stores the electronic receipt information and the additional information in the electronic receipt management area 53a in a lump, and then transmits the electronic receipt information and the additional information to the mobile terminal 8. (Step S23), the process returns to step S21. When the transmission of the electronic receipt information is completed, the transmission result of the electronic receipt information can be managed by storing a flag indicating the completion of the transmission in the electronic receipt information in the electronic receipt management area 53a.

When the status is received from the electronic receipt server 6, the CPU 51 generates, together with the electronic receipt information, information indicating that a warranty exists (for example, character information of “guarantee”) and transmits it to the mobile terminal 8 (step S23). ).

In addition, the CPU 51 (electronic receipt transmission unit 57) of the electronic receipt management server 9 is managed in the electronic receipt management area 53a when an electronic receipt information inquiry is made from the mobile terminal 8 (No in step S21, Yes in step S24). After extracting the additional information and the electronic receipt information according to the content of the electronic receipt information inquiry (step S25), the additional information and the electronic receipt information are transmitted to the inquired mobile terminal 8 (step S26), and the process returns to step S21.

When the mobile terminal 8 inquires about the warranty information, the warranty information stored in step S22 is transmitted to the inquired mobile terminal 8 together with the electronic receipt information (step S26).

Next, a flow chart of an electronic receipt receiving process executed by the CPU 11 of the mobile terminal 8 executed according to the electronic receipt corresponding program P11 and an electronic receipt viewing process executed by operating according to the electronic receipt viewing program P12 will be described. This will be described with reference to the functional block diagram shown in FIG. 12 and the flowchart shown in FIG.

As shown in FIG. 12, the electronic receipt correspondence program P11 and the electronic receipt browsing program P12 executed by the mobile terminal 8 include a member association unit 81 functioning as a member associating unit and an electronic receipt receiving function as an electronic receipt receiving unit. The module configuration includes a unit 82 and an electronic receipt display unit 83 that functions as an electronic receipt display unit. As the actual hardware, the CPU 11 reads the electronic receipt correspondence program P11 and the electronic receipt browsing program P12 from the storage unit 13 and executes the programs to load the above units onto the memory 12, and the member association unit 81 and the electronic receipt receiving unit. 82 and an electronic receipt display section 83 are generated on the memory 12.

The member association unit 81 associates the membership code of a predetermined consumer.

The electronic receipt receiving unit 82 receives the electronic receipt information associated with the membership code and including at least one company code from the electronic receipt management server 9 that collectively manages the electronic receipt information.

The electronic receipt display unit 83 displays the electronic receipt information received by the electronic receipt receiving unit 82 on the display unit 17 by aligning the electronic receipt information in units of company codes.

Further, the electronic receipt display unit 83 has a menu (top shown in FIG. 2D) in which a plurality of processing types related to the electronic receipt information received by the electronic receipt receiving unit 82 can be selected via the input unit 18 which is a selecting unit. The screen K) is displayed on the display unit 17. The electronic receipt display unit 83 displays various kinds of processing performed on a part or all of the electronic receipt information as processing types selectable from a menu. Further, the electronic receipt display unit 83 displays a process of extracting the electronic receipt information to which the additional information is added according to the type of the additional information, as a process type selectable from a menu.

As shown in FIG. 13, first, the CPU 11 (member association unit 81) of the mobile terminal 8 accesses the electronic receipt management server 9 and executes the authentication process by inputting the member code and password (step S31). Thereby, the mobile terminal 8 and the membership code of a predetermined consumer are associated with each other.

After the authentication, the CPU 11 (electronic receipt receiving unit 82) of the mobile terminal 8 receives the additional information and the electronic receipt information managed in the electronic receipt management area 53a corresponding to the input membership code (step S32). .. The additional information and the electronic receipt information may be received by electronic mail.

Next, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays the top screen K shown in FIG. 2D on the display unit 17 (step S33). In this way, the mobile terminal 8 prompts the user, who is a consumer, to select a menu by displaying a plurality of menus for browsing various information related to the electronic receipt information on the display unit 17.

When the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has tapped and selected the receipt display button B11 (Yes in step S34), the electronic receipt information regarding recent shopping is displayed on the display unit 17. Yes (step S35).

FIG. 14 is a front view showing a display example X on the display unit 17 of the mobile terminal 8. As shown in FIG. 14, the display example X is a list display of electronic receipt information relating to recent shopping. As shown in FIG. 14, the electronic receipt information related to recent shopping includes the date and time when the user who has accessed the electronic receipt management server 9 owns the mark M of the store of various companies who shop, It includes the company's store name and payment amount. In order to display the mark M of the store, a table is prepared in which the mark is associated with the company code included in the electronic receipt information in advance. In addition, in the electronic receipt information shown in FIG. 14, when the home page associated with the application campaign is set, a button-shaped icon b displayed with the characters “application” is attached. When such an “application” icon b is selected, the application campaign page associated with the icon b is displayed on the display unit 17.

Further, in the display example X shown in FIG. 14, information for transitioning to an application-type campaign such as a Christmas campaign is also displayed in a list.

FIG. 15 is a front view showing a modified example of the display example X on the display unit 17 of the mobile terminal 8. As shown in FIG. 15, in the modified example of the display example X, the user who has accessed the electronic receipt management server 9 and has a portable terminal 8 changes the colors of the days when they shop at stores of various companies, and displays a list in a calendar format. It was done. In addition, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 performs display so that a desired day can be selected from the days displayed in a list in different colors with a cursor that follows the input of the input unit 18. By displaying a list of purchase dates on the display unit 17 in this way, the mobile terminal 8 prompts the user, who is a consumer, to select information.

As shown in FIG. 15, the display example X is provided with a search window A for designating a language or a keyword serving as a search key. The CPU 11 of the mobile terminal 8 may narrow down the electronic receipt information including the search condition (language, keyword, etc.) specified in the search window A. The search conditions can be set as follows, for example.
-Purchase date and time-Purchase store-Purchase location, region-Purchase industry-Purchased product-Purchased product genre (category)
・Purchase amount ・Purchase points ・Payment media (cash, credit, etc.)

Further, as shown in FIG. 15, the display example X has a “receipt inquiry” button B1 for confirming after selecting a desired day with the cursor. The CPU 11 of the mobile terminal 8 may determine that the user has selected the desired date only by tapping it, or may select it when the user operates the “receipt inquiry” button B1 after tapping the desired date. You may judge that it did.

Further, as shown in FIG. 15, the display example X has a “campaign” button B2 for transitioning to the application-type campaign page.

Note that FIG. 16 is a modification of the display example X. In the display example X shown in FIG. 16, the user who owns the mobile terminal 8 who has accessed the electronic receipt management server 9 adds the mark M or the like of the store of the company to the day when the user purchases at the store of the company. As a result, it is possible to intuitively grasp the store where the shopping is performed. That is, according to the display example X shown in FIG. 16, it is possible to easily know the store of which company the shop is frequently shopping for. In order to display the mark M of the store, a table is prepared in which the mark is associated with the company code included in the electronic receipt information in advance.

When the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has tapped and selected the desired date (Yes in step S36), the electronic receipt information corresponding to the selected date is displayed on the display unit 17. (Step S37).

FIG. 17 is a front view showing a display example Y on the mobile terminal. As shown in FIG. 17, the display example Y is a list display of stores of various companies by the user who owns the mobile terminal 8 who has accessed the electronic receipt management server 9 by day. More specifically, the display example Y is a time-series display of the electronic receipt information in the order received, and the company mark, transaction time, company name, and store name are displayed. In addition, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays so that a desired daily store can be selected with a cursor that follows the input of the input unit 18 from the daily store information displayed in a list. I do.

Note that FIG. 18 is a modification of the display example Y. In the display example Y of FIG. 18, a “time bar” where the time is displayed at fixed time intervals is arranged. In the example shown in FIG. 18, the interval is one hour. In this way, electronic receipt information is displayed at regular time intervals, so you can grasp the situation of blank time when electronic receipt information is not displayed and imagine the time when there is no electronic receipt information, that is, the time when you are not shopping at the store. It's getting easier.

Further, FIG. 19 is also a modification of the display example Y. In the display example Y of FIG. 19, by touching the company mark of the display example Y, only the usage history at the store of a specific company is sorted in time series and displayed as a list. By displaying only the stores of companies that are frequently used in this way, it becomes easy to understand the usage status.

When the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has selected the desired daily store (Yes in step S38), the electronic receipt information corresponding to the selected daily store is displayed. It is displayed on the display unit 17 (step S39).

FIG. 20 is a front view showing a display example Z on the display unit 17 of the mobile terminal 8. As shown in FIG. 20, the display example Z displays the electronic receipt information of the desired store on the desired day when the user who owns the mobile terminal 8 who has accessed the electronic receipt management server 9 purchases. The display example Z has a layout similar to that of a paper receipt obtained by analyzing electronic receipt information, in which the cursor that follows the input of the input unit 18 is used to display the product a or various additional information associated with the product. It is possible to focus on the icon b (in FIG. 20, a button-shaped icon called “application” or “guarantee”) that indicates “”.

The screen display image does not necessarily have to be a receipt image. However, the electronic receipt information replaces the paper receipt information and is electronic product purchase proof information that proves that the product has been purchased. In the display example Z, the following information is displayed in order to use it when presenting it to the store as the product purchase certification information when there is a return.
・Store name ・Purchase date and time ・Purchase item details ・Total sales amount ・Deposit amount ・Change amount ・Cash register number ・Transaction number

Here, an outline of the return processing will be described. As described above, the consumer can refer to past electronic receipt information using his/her own membership code as a key.

The return processing according to the present embodiment is similar to the return processing using a paper receipt, and when the customer returns a product, the electronic receipt information is displayed on the display unit 17 of the mobile terminal 8 for confirmation or the receipt information printed in advance is confirmed. Returns.

1. The consumer causes the display unit 17 of the mobile terminal 8 to display the target electronic receipt information together with the product to be returned, and presents it to the store.
2. The clerk confirms the transaction content by performing a journal search based on the sales date and time, the cashier number, and the transaction number from the presented electronic receipt information.
3. The store clerk operates the POS terminal 2 to perform a return process.
4. The CPU 21 of the POS terminal 2 updates the electronic receipt information managed in the electronic receipt management area 43a of the electronic receipt server 6 because it is necessary to invalidate the original electronic receipt information after the return processing is executed.
5. The CPU 21 of the POS terminal 2 issues electronic receipt information at the time of return.
6. In addition, the electronic receipt server 6 updates the electronic receipt information managed in the electronic receipt management area 53a of the electronic receipt management server 9 that functions as the customer receipt management server, and invalidates the original electronic receipt information. After that, the electronic receipt server 6 updates the electronic receipt management area 53a of the electronic receipt management server 9 with the electronic receipt information at the time of return and saves it.

Here, when the user selects an appropriate product or an icon associated with the product (Yes in step S40), the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 connects to the network 5 via the network interface 14. Then, various information based on the access information associated with the selected product or icon is acquired from the network 5 and displayed on the display unit 17 (step S41).

For example, when the home page associated with the product is set as the product information link as the access information for the product a, when the desired product is selected, the home page associated with the product is displayed on the display unit 17. It

In addition, the button-shaped icon b displayed with the word "application" is displayed corresponding to the product name of the product for which the home page associated with the application campaign is set among the products displayed in the purchased product details. To be done. When such an “application” icon b is selected, the application campaign page associated with the icon b is displayed on the display unit 17.

Further, the button-shaped icon b displayed with the letters “warranty” is displayed corresponding to the product name of the product for which the warranty can be displayed among the products displayed in the purchased product details. When the icon “b” of the “guarantee” is selected, the inquiry information of the warranty for the product associated with the icon b is transmitted to the electronic receipt management server 9.

FIG. 21 shows an example of the warranty information 80a received from the electronic receipt management server 9 and displayed on the display unit 17 when the “guarantee” icon b is operated. As the warranty card information 80a, in addition to a display indicating that the displayed information is a warranty card, customer information and product information 80b of the purchased product, a warranty period 80c, a warranty provision 80d that specifies the conditions and contracts to guarantee, and a warranty card are issued. The contact information (e-mail address, etc.) 80e of the manufacturer is displayed. The contact information 80e is displayed so that it can be operated, and by operating it, the manufacturer's home page can be accessed. Further, the displayed warranty information 80a can be downloaded and stored in the mobile terminal 8.

When a home page associated with a CM is set as access information for a banner c, which is a type of icon, and the banner c is selected, the CM associated with the banner c is displayed on the display unit 17. Displayed in.

When the end of the electronic receipt browsing process is declared from the input unit 18 (Yes in step S42), the CPU 11 of the mobile terminal 8 returns to step S33 and displays the top screen K shown in FIG. To do.

When the input unit 18 does not declare the end of the electronic receipt browsing process (No in step S42), the CPU 11 of the mobile terminal 8 returns to step S40 and waits for selection of a product or an icon associated with the product. ..

As described in step S23 of FIG. 11 described above, instead of accessing the electronic receipt management server 9 from the mobile terminal 8, the mobile terminal 8 receives the electronic receipt information and the additional information from the electronic receipt management server 9. The case will be described with reference to the flowchart of FIG.

The CPU 11 (electronic receipt receiving unit 82) of the mobile terminal 8 receives the electronic receipt information and the additional information from the electronic receipt management server 9 (step S61).

After that, when the electronic receipt browsing program P12 is activated (Yes in step S62), the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays the received electronic receipt information and additional information in association with the company code. (Step S63).

FIG. 23 is a front view showing a display transition example on the display unit 17 of the mobile terminal 8. The display example O shown in FIG. 23 is a display in which electronic receipt information is arranged and displayed in company code units in the order received from the electronic receipt management server 9. In the display example O shown in FIG. 23, it is possible to select one piece of electronic receipt information by flicking (sliding left and right of a finger) and touching the input unit 18 (touch panel stacked on the display unit 17). .. Further, on the electronic receipt to which the coupon information is added, as shown in a display example O shown in FIG. 23, a message "I have a coupon" is displayed as additional information.

When one piece of electronic receipt information is selected, the selected electronic receipt information is displayed on the display unit 17 of the mobile terminal 8 as shown in a display example P shown in FIG. The display example P has a layout similar to that of a paper receipt obtained by analyzing electronic receipt information, and scrolling can be performed on the input unit 18 (touch panel stacked on the display unit 17) therein. Further, it is possible to operate an icon b (a button-shaped icon called “coupon information” in FIG. 23) representing various additional information associated with a product via the input unit 18 (touch panel stacked on the display unit 17). is there.

When the button-shaped icon b displayed with the characters “coupon information” is selected, coupon inquiry information about the product associated with the icon b is transmitted to the electronic receipt management server 9. Further, the coupon information transmitted from the electronic receipt management server 9 according to the inquiry information from the mobile terminal 8 can be downloaded and stored in the mobile terminal 8.

On the other hand, when the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user taps and selects the household account book button B12 (Yes in step S43), the CPU 11 (electronic receipt display unit 83) generates predetermined statistical information (summary). Information necessary for generating statistical information such as the period and the type of statistical information is extracted from the electronic receipt information (step S44). The keys for generating the statistical information (summary) can be set as follows, for example.
-Purchase date and time-Purchase store-Purchase location, region-Purchase industry-Purchased product-Purchased product genre (category)
・Purchase amount ・Purchase points ・Payment media (cash, credit, etc.)

Then, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 generates statistical information from the acquired electronic receipt information, based on the information necessary for generating the statistical information (for example, company code or business type/business type code). Then, the generated statistical information is displayed on the display unit 17 (step S45) (step S46).

FIG. 24 is a front view showing a display example C1 on the display unit 17 of the mobile terminal 8. As shown in FIG. 24, the display example C1 is a pie chart showing the result of statistically categorizing the total sales amount in the product sales data included in the electronic receipt information for each predetermined period by industry type and business type. According to the display example C1, it is possible to easily know the amount of consumption for each type of business and business type, and information on which type of business and business type the shop is frequently shopping for.

The pie chart shown in FIG. 24 is statistically classified by business type/business type code included in the electronic receipt information. However, the business type/business type code can be arbitrarily set by the member, and the classification code for arbitrarily classifying the company can be set. May be used as

FIG. 25 is a front view showing another display example C2 on the display unit 17 of the mobile terminal 8. As shown in FIG. 25, the display example C2 is a bar graph showing the results of statistically categorizing the total sales amount in the product sales data included in the electronic receipt information for each month. According to the display example C2, it is possible to easily know the consumption amount and the percentage for each category.

On the other hand, when the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has tapped and selected the campaign application (purchase proof) button B13 (Yes in step S47), application (purchase) for the campaign (sweepstakes). The electronic receipt information about the certifiable product is extracted (step S48).

Next, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 creates a list of campaign information (or a list of electronic receipt information to which the campaign information is added) from the extracted electronic receipt information (step S49), and creates it. A list of the campaign information (or a list of electronic receipt information to which the campaign information is added) is displayed on the display unit 17 (step S50).

FIG. 26 is a front view showing a display example C3 on the display unit 17 of the mobile terminal 8. As shown in FIG. 26, the display example C3 displays information about products (or electronic receipt information including products that can be applied for (proof of purchase) for a campaign (sweepstake)) that can be applied for (provement of purchase) for a campaign (sweepstake). Display a list.

On the other hand, when the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user taps and selects the warranty button B14 (Yes in step S51), the warranty information 80a stored in the mobile terminal 8 (or The electronic receipt information to which the warranty information 80a is added is displayed on the display unit 17 (step S52).

FIG. 27 is a front view showing a display example C4 on the display unit 17 of the mobile terminal 8. As shown in FIG. 27, the display example C4 displays the warranty information 80a (or the electronic receipt information to which the warranty information 80a is added).

On the other hand, when the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user taps and selects the coupon issue button B15 (Yes in step S53), the coupon information stored in the mobile terminal 8 (or The electronic receipt information to which the coupon information is added) is displayed on the display unit 17 (step S54).

FIG. 28 is a front view showing a display example C5 on the display unit 17 of the mobile terminal 8. As shown in FIG. 28, the display example C5 displays coupon information (or electronic receipt information to which coupon information is added). As a result, it can be used as a substitute for an individual sales receipt or a coupon of a different type of industry that has been conventionally used for paper media (a GS gasoline discount ticket can be obtained by shopping at CVS, etc.).

On the other hand, when the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user taps and selects the receipt share button B16 (Yes in step S55), the receipt information transfer process is executed (step S56).

Here, the flow of the receipt information transfer processing executed by the CPU 11 of the mobile terminal 8 will be described with reference to the screen transition diagram shown in FIG.

Conventionally, when a consumer purchases a product at a food supermarket on behalf of a family or friend, asks the cashier to print out multiple receipts as proof at checkout and hand it over to the agent. Or, by presenting the contents of the receipt issued only one sheet to the substitute partner, the payment is received from the substitute partner.

In this regard, in the present embodiment, it is possible to divide and transfer the electronic receipt information, which is the purchase data for the proxy purchase product, to family members and friends who are registered as members in the electronic receipt system. We are able to provide accurate shopping proof.

FIG. 29 is a screen transition diagram showing the flow of receipt information transfer processing. The display example Z illustrated in FIG. 29A is, as described in FIG. 20, electronic receipt information of a desired store on a desired day when the user who has accessed the electronic receipt management server 9 and owns the mobile terminal 8 makes a purchase. Is displayed. Further, in the display example Z shown in FIG. 29A, a “receipt division” button d for declaring division and transfer of electronic receipt information is displayed.

When the “receipt division” button d is operated as shown in FIG. 29A, the CPU 11 of the mobile terminal 8 causes the electronic receipt information to be delegated to the family member or friend who is a member registered in the electronic receipt system. A display example D (see FIG. 29B) for selecting is displayed.

As shown in FIG. 29( b ), when any one of the family members and friends registered as members in the electronic receipt system is selected and operated, the CPU 11 of the mobile terminal 8 displays the electronic receipt information. Returning to the display example Z (see FIG. 29C), the purchase product to be transferred is selected. Further, in the display example Z shown in FIG. 29C, a “deliver to friend” button e is displayed, which declares that the split delivery of the electronic receipt information has been confirmed.

As shown in FIG. 29C, when a purchase item to be transferred is selected from the electronic receipt information and the “Distribute to friend” button e is operated, the transfer target is selected for the transfer partner selected in the display example D. Electronic receipt information is delivered.

FIG. 30 is a front view showing a display example F on the display unit 17 of the transfer destination portable terminal 8. In the display example F shown in FIG. 30, the transferred electronic receipt information is displayed. In the display example F shown in FIG. 30, a “receipt receipt” button f for declaring that electronic receipt information has been received is displayed.

When the “receipt receipt” button f shown in FIG. 30 is operated, information indicating that the electronic receipt information has been received is transmitted to the transferee.

Then, as shown in FIG. 29D, when the information indicating that the electronic receipt information is received is received from the mobile terminal 8 of the transfer destination, the CPU 11 of the mobile terminal 8 receives the purchased product transferred in the display example Z. To the effect of delegation (for example, "I sent a receipt to Mr. X").

By applying such a system, it is possible to execute a receipt delivery function or an advance billing function using an electronic receipt at a restaurant, an amusement park, or the like. Further, at the time of the advance payment, the display example Z may be used to set division by an equal amount, division by a specific weight, or division by rounding up a fractional amount.

It is also possible to share the electronic receipt information among the members of the electronic receipt. By associating a plurality of membership codes, for example, it becomes possible for family members, groups, corporate departments, etc. to share sales data of products purchased by each individual.

Note that the CPU 11 of the mobile terminal 8 displays various information (steps S46, S50, S52, S54, S56) and then declares the end of the display of various information from the input unit 18 (Yes in step S57), Returning to step S33, the top screen K shown in FIG. 2D is displayed on the display unit 17.

As described above, according to the electronic receipt system of the present embodiment, unlike the conventional electronic receipt system for each company, the electronic receipt system can be introduced beyond the framework of the company. The introduction can be promoted.

As described above, according to the electronic receipt system of the present embodiment, a menu (top screen K shown in FIG. 2D) in which a plurality of processing types related to the electronic receipt information can be selected via the input unit 18 which is a selection unit. ) Is displayed on the display unit 17 to display a plurality of types of processing relating to electronic receipt information (receipt browsing/search, summary display of shopping results, proof of purchase of goods, warranty, coupon issued by store, share of receipt, etc.). The operation for confirmation by the consumer can be performed efficiently and intuitively.

Although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the spirit of the invention. These embodiments and their modifications are included in the scope and gist of the invention, and are also included in the invention described in the claims and the scope of equivalents thereof.

For example, when a product having a warranty is purchased, the information indicating the existence of the warranty may not be transmitted to the mobile terminal 8, but the warranty information may be transmitted to the mobile terminal 8 immediately together with the electronic receipt information. In this case, the mobile terminal 8 displays the warranty information together with the received electronic receipt information.

The warranty information may be stored in the electronic receipt management server 9 instead of the electronic receipt server 6.

2 product sales data processing device 8 information processing device 9 electronic receipt management server 26 electronic receipt generation means 27 transmission means 41 electronic receipt management means 55 reception means 56 electronic receipt batch management means 57 electronic receipt transmission means 81 member association means 82 electronic receipt Reception means 83 Electronic receipt display means

JP, 2003-123144, A JP, 2007-316750, A

Embodiments of the present invention relate to a server, a program, and a warranty information output method .

The problem to be solved by the present invention is to provide a server, a program, and a warranty information output that allow the consumer to efficiently and intuitively perform an operation for confirmation of a plurality of processing types related to electronic receipt information. Is to provide a method .

The server of the embodiment stores the electronic receipt information including the product information of the purchased product and the warranty information of the product corresponding to the product information in association with each other, the product information included in the electronic receipt information, and An output unit that outputs the electronic receipt information and the information indicating the existence of the warranty information to the information processing device of the consumer so that the total amount of the purchased products is displayed together with the information indicating the existence of the warranty information. And the output means outputs the warranty information to the information processing device when the information indicating the existence of the warranty information operably displayed on the information processing device is input. Output.

Claims (6)

Member association means for associating a predetermined shopper's membership code,
An electronic receipt receiving unit that receives electronic receipt information associated with the member code from an electronic receipt management server that collectively manages the electronic receipt information,
An electronic receipt display means for displaying a plurality of processing types on the electronic receipt information received by the electronic receipt receiving means on a display unit as a menu selectable via a selection unit,
An information processing apparatus comprising: The electronic receipt display means displays, on the display unit, a processing result based on the electronic receipt information processed corresponding to the processing type selected in the menu.
The information processing apparatus according to claim 1, wherein: The electronic receipt display means displays various processes to be performed on a part or all of the electronic receipt information as process types selectable in the menu,
The information processing apparatus according to claim 1, wherein the information processing apparatus is an information processing apparatus. The electronic receipt display means displays a process of extracting the electronic receipt information to which additional information is added according to the type of the additional information, as a process type selectable in the menu,
The information processing apparatus according to any one of claims 1 to 3, characterized in that. The electronic receipt display means displays a plurality of processing types related to the electronic receipt information with a button-shaped icon,
The information processing apparatus according to any one of claims 1 to 4, characterized in that: Computer,
Member association means for associating a predetermined shopper's membership code,
An electronic receipt receiving unit that receives electronic receipt information associated with the member code from an electronic receipt management server that collectively manages the electronic receipt information,
An electronic receipt display means for displaying a plurality of processing types on the electronic receipt information received by the electronic receipt receiving means on a display unit as a menu selectable via a selection unit,
A program characterized by making it function as.

Images