JP2020101852A - Shared printer system, terminal device, processing method, abd program - Google Patents

Abstract

To provide a shared printer system the saves the labor for maintenance management on terminal devices and printer devices installed around seats of staff members of counter work by decreasing the numbers the terminal devices and the printer devices.SOLUTION: A shared printer system comprises: a plurality of terminal devices that staff members of counter work use; and a printer device that the plurality of terminal devices share. The terminal device, upon detection of an end of a unit recording operation of the counter work, instructs the printer device to print printing information associated with the unit recording operation, and transmits printing object information associated with the unit recording operation to a work management device. The printer device reads identification information on a work processing object of counter work recorded on a printing medium of the printing information, transmits the identification information on the work processing object to the work management device, acquires printing object information, recorded in association with the identification information of the work processing object, from the work management device, and prints the printing object information on the printing medium.SELECTED DRAWING: Figure 1

Description

The present invention relates to a shared printer system, a terminal device, a processing method, and a program.

At banks (financial institutions), post offices, and the like, terminal devices and printers used for customer-facing counter services are installed in the seats of the persons in charge of each counter service. These terminal devices and printer devices are used for work records of counter operations. For example, a person in charge of window service at a bank inputs a transfer source account, a transfer destination account number, and a transfer amount using a terminal device. Then, the person in charge prints the record of the transfer on the passbook using the printer device. Patent Literature 1 in which a related technique is described is disclosed. The technique of Patent Document 1 discloses a technique that enables bookkeeping processing even with passbooks having different specifications.

JP, 2011-123638, A

In recent years, it has been desired to reduce the maintenance labor of the terminal device and the printer device installed in the seat of the person in charge of the window service.

Therefore, an object of the present invention is to provide a shared printer system, a terminal device, a processing method, and a program that can solve the above problems.

According to the first aspect of the present invention, a shared printer system includes a plurality of terminal devices used by a person in charge of a window business and a printer device shared by the plurality of terminal devices, wherein the terminal device is the window. A work management unit that detects the end of the unit recording work of the work and outputs instruction information instructing the printer device to print the print information related to the unit recording work, and the work management of print target information related to the unit recording work. And a reading unit that reads the identification information of the business processing target of the window business recorded on the print medium of the print information, and the identification information of the business processing target. Printing for acquiring the print target information recorded in association with the business process target identification information from the business management device and transmitting the print target information to the print medium And a section.

According to the second aspect of the present invention, the terminal device is connected to the shared printer system including the shared printer device, detects the end of the unit recording work of the window work, and relates to the unit recording work by the printer device. It is characterized by comprising a work management unit for outputting instruction information for instructing to print the print information, and a transmission unit for transmitting print target information regarding the unit recording work to the work management apparatus.

According to a third aspect of the present invention, a processing method is provided in which a plurality of terminal devices used by a person in charge of window work, a printer device shared by the plurality of terminal devices, and the terminal device of a shared printer system provided are provided. An instruction information for instructing the printer device to print the print information relating to the unit recording work by detecting the end of the unit recording work of the window work, and outputting the print target information relating to the unit recording work to the work management device. To the job management apparatus, the printer device reads the identification information of the job processing target of the window job recorded on the print medium of the print information, and transmits the identification information of the job processing target to the job management device. It is characterized in that the print target information recorded in association with the processing target identification information is acquired from the job management apparatus and the print target information is printed on the print medium.

According to the fourth aspect of the present invention, the program causes the computer of the terminal device connected to the shared printer system having the shared printer device to detect the end of the unit recording work of the counter work and to make the printer device It is characterized by functioning as work management means for outputting instruction information for instructing printing of print information on the unit recording work and transmission means for transmitting print target information on the unit recording work to the work management apparatus.

According to the present invention, it is possible to reduce the number of terminal devices and printer devices installed in the seat of the person in charge of the window work, and reduce the labor for maintenance and management thereof.

FIG. 1 is a diagram showing a configuration of a bank system including a shared printer system according to an embodiment of the present invention. 1 is a hardware configuration diagram of a terminal device and a printer control device according to an embodiment of the present invention. It is a functional block diagram of the terminal device by one embodiment of the present invention. FIG. 3 is a functional block diagram of a printer control device according to an embodiment of the present invention. It is a figure which shows the processing flow of the terminal device by one Embodiment of this invention. It is a figure which shows the processing flow of the printer control apparatus by one Embodiment of this invention. It is a figure which shows the minimum structure of the terminal device by one Embodiment of this invention.

Hereinafter, a shared printer system according to an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a diagram showing a configuration of a bank system including a shared printer system according to the embodiment.
In this embodiment, the shared printer system 100 will be described using an example in which the shared printer system 100 is provided in a bank. As shown in FIG. 1, the bank system 200 is connected with a shared printer system 100 in which a terminal device 11, a printer control device 21, a passbook slip printer 22, and a bank business management device 3 are connected via a communication network.

More specifically, a counter area 1 and a backyard 2 are provided in the business area 10 of the bank branch. In the contact area 1, a plurality of terminal devices 11 used by a person in charge of the contact operation (hereinafter referred to as a person in charge) are installed for each contact in which each person is arranged. Further, a printer device 20 including a printer control device 21 and a passbook slip printer 22 is installed in the backyard 2 behind each person in charge. The printer control device 21 and the terminal device 11 may be connected to a branch network laid in the work area 10 and can communicate with each other. The printer control device 21 is communicatively connected to the passbook slip printer 22 via a communication cable to control the passbook slip printer 22. The printer device 20 including the printer control device 21 and the passbook slip printer 22 is shared by a plurality of terminal devices 11 provided in the counter area 1.

The bank system 200 includes a bank operation management device 3. The terminal device 11 and the printer control device 21 are communicatively connected to the banking management device 3 via an external connection network. The external connection network may be, for example, a dedicated bank line, a public line network, an internet network, or the like.

The terminal device 11 is used for work of the window work of the person in charge. Counter services in banks include transfer processing, deposit processing, account opening processing, and the like. The window service may be another service. The person in charge activates the terminal device 11 in order to perform the window work. The terminal device 11 executes the business application program at startup and starts the program. The person in charge inputs information for each process in the window work to the terminal device 11. Some of this information needs to be printed. For example, the person in charge prints the content of the transfer process on the customer's passbook. The person in charge uses the passbook slip printer 22 to print the contents of the transfer process on the passbook.

The passbook slip printer 22 prints the processing content input by the person in charge on the terminal device 11 on the passbook. The processing contents printed by the passbook slip printer 22 on the passbook are contents relating to the work (unit recording work) of the counter work performed by the person in charge for one account of one customer. As an example, the person in charge inputs the information on the transfer process in which one account of one customer is the transfer source and another account is the transfer destination, to the terminal device 11. After that, based on the operation of the person in charge, the printing unit of the passbook slip printer 22 is controlled by the printer control device 21 to print information on the unit recording work such as the transfer destination account name, the transfer amount, and the transfer date regarding the transfer process. Print on the passbook. The printing unit of the passbook slip printer 22 prints the print information on the passbook and simultaneously prints the print information on a predetermined slip. The passbook slip printer 22 may print the same print information regarding the unit recording work on the passbook and the slip. The printing unit of the passbook slip printer 22 may print the print information that partially matches the print information printed on the passbook on the slip.

FIG. 2 is a hardware configuration diagram of the terminal device and the printer control device.
As shown in this figure, the terminal device 11 and the printer control device 21 include a CPU (Central Processing Unit) 101, a ROM (Read Only Memory) 102, a RAM (Random Access Memory) 103, an HDD (Hard Disk Drive) 104, and a communication module. The computer is equipped with hardware such as 105.

FIG. 3 is a functional block diagram of the terminal device.
The CPU 101 of the terminal device 11 executes a business application program stored in advance. As a result, the terminal device 11 is provided with each function of the control unit 111, the work management unit 112, and the transmission unit 113.
The control unit 111 controls each function of the terminal device 11.
The work management unit 112 detects the end of the unit recording work of the window work by the person in charge and outputs instruction information for instructing the printer device 20 to print the print information regarding the unit recording work.
The transmission unit 113 transmits the print target information regarding the unit recording work to the banking management apparatus 3.

FIG. 4 is a functional block diagram of the printer control device.
The CPU 101 of the printer control device 21 executes a printer control program stored in advance. As a result, the printer control device 21 is provided with the functions of the transmission unit 211 and the print control unit 212.
The transmission unit 211 acquires the account number read by the passbook slip printer 22 from a storage unit such as a magnetic stripe (magnetic recording medium) provided in a passbook which is a print information printing medium, and obtains print information including the account number. The request is transmitted to the bank business management device 3. The account number is an aspect of the identification information of the business processing target of the window business.
The print control unit 212 acquires the print target information recorded in association with the account number from the banking management apparatus 3 and controls the passbook slip printer 22 to print the print target information on a passbook and a slip.

The passbook slip printer 22 communicates with an insertion slot for inserting a passbook, a passbook print unit for printing print information on the passbook, a slip print unit for printing print information on slip sheets, a slip discharge port for discharging slip sheets, and the printer control device 21. It has a communication unit and the like.

FIG. 5 is a diagram showing a processing flow of the terminal device.
FIG. 6 is a diagram showing a processing flow of the printer control device.
Next, the processing of the bank system including the shared printer system will be described with reference to FIGS.
The person in charge corresponds to the contact work for one customer. It is assumed that the customer's request is a transfer request to an account of another bank. In this case, the person in charge receives the passbook of the transfer source account from the customer. The person in charge inputs a key to the terminal device 11 for an instruction operation to start the transfer process. The work management unit 112 of the terminal device 11 displays the information of the transfer processing screen on the monitor. The person in charge causes the reader provided in the terminal device 11 to read the account information recorded on the magnetic stripe of the passbook. The terminal device 11 acquires the account information recorded in the magnetic stripe of the passbook from the reader (step S101). The account information includes the account number. The work management unit 112 of the terminal device 11 transmits an information request including the account number to the banking management device 3 (step S101). The banking management device 3 extracts the account number from the information request, and transmits the customer management information such as the account name linked to the account number to the terminal device 11. The terminal device receives the customer management information (step S103). The terminal device 11 displays the customer management information such as the account name on the monitor in a predetermined field in the transfer processing screen (step S104).

The person in charge confirms that the account name in the passbook matches the account name included in the customer management information displayed on the monitor. After that, the person in charge inputs the account number of the transfer destination and the transfer amount into the terminal device 11. The person in charge also inputs a transfer instruction into the terminal device 11. The work management unit 112 of the terminal device 11 acquires the input information (step S105). The work management unit 112 of the terminal device 11 generates a transfer request including the account number of the bankbook that is the transfer source, the account number of the transfer destination, and the transfer amount (step S106). The transmission unit 113 of the terminal device 11 transmits a transfer request to the banking management device 3 (step S107). The banking management apparatus 3 uses the information of the transfer source account number, the transfer destination account number, and the transfer amount included in the transfer request to deduct the transfer amount from the balance of the transfer source account number, and then the transfer destination account number. Perform the transfer process to add the transfer amount to the balance. When the bank operation management device 3 finishes the transfer process, it sends a transfer completion signal to the terminal device 11.

The terminal device 11 receives the transfer completion signal (step S108). The work management unit 112 of the terminal device 11 detects the end of the transfer work, which is an example of the unit recording work of the window work, based on the reception of the transfer completion signal (step S109). Then, the work management unit 112 outputs information indicating the completion of transfer to the transfer processing screen. The work management unit 112 also generates passbook print information to be printed on the passbook and slip print information to be printed on the slip (step S110). In the unit recording work of the counter work, only one of the passbook print information and the slip print information may be generated. In this case, the work management unit 112 generates either passbook print information or slip print information. The work management unit 112 outputs the generated passbook print information, slip print information, and instruction information (instruction button) for prompting the printer apparatus 20 to print the print information regarding the unit recording work (step). S111). The passbook print information and the slip print information may be the same or different. The passbook print information includes the name of the transfer account holder, the transfer amount, and the like. The slip print information may also include the name of the transfer destination account holder, the transfer amount, and the like.

When printing the passbook print information and the slip print information using the printer device 20, the person in charge performs a pressing operation of the instruction button indicated by the instruction information. Then, the work management unit 112 generates print target information including the generated passbook print information and slip print information (or one of them) (step S112). The print target information includes the account number of the transfer source that performed the transfer process. The print target information is information for controlling the printer device 20 to print the print information related to the unit recording work. The transmission unit 113 transmits the print target information to the bank business management apparatus 3 (step S113). The banking management apparatus 3 stores the print target information and the account number in association with each other.

When the passbook print information and the slip print information are displayed on the monitor, the person in charge carries the passbook to the position of the printer device 20 arranged in the backyard and moves. The person in charge inserts the passbook into the insertion slot of the passbook slip printer 22. A reading unit such as a reader of the passbook slip printer 22 reads the account number recorded on the magnetic stripe tape of the inserted passbook. The account number is an example of identification information of the business processing target of the counter business. The passbook slip printer 22 outputs the account number to the printer control device 21. The print control unit 212 of the printer control device 21 acquires the account number recorded on the magnetic stripe tape of the passbook (step S201). The print control unit 212 generates a print information transmission request including the account number (step S202). The transmission unit 211 transmits a print information transmission request to the bank business management device 3 (step S203).

The banking management device 3 receives the print information transmission request. The banking management apparatus 3 acquires the account number included in the print information transmission request. The banking management apparatus 3 reads the passbook print information and the slip print information included in the print target information associated with the account number. The banking management device 3 transmits a print request including passbook print information and slip print information to the printer control device 21. When the print target information includes either the passbook print information or the slip print information, the bank operation management device 3 issues a print request including one of the passbook print information and the slip print information. It may be generated and transmitted to the printer control device 21.

The printer control device 21 receives the print request (step S204). The print control unit 212 of the printer control device 21 determines whether the passbook print information is included in the print request (step S205). Further, the print control unit 212 determines whether the print instruction information includes the slip print information (step S206). When the print control unit 212 determines that the print request includes passbook print information, it outputs a print instruction including the passbook print information to the passbook slip printer 22 (step S207). When the passbook slip printer 22 receives the first print instruction, the passbook print information is printed on the passbook. When the passbook slip printer 22 completes printing the passbook print information on the passbook, it ejects the passbook from the insertion slot. When the print control unit 212 determines that the print request includes the slip print information, the print control unit 212 outputs the second print instruction including the slip print information to the passbook slip printer 22 (step S208). When the passbook slip printer 22 receives the second print instruction, it prints the slip print information on the slip paper. When the passbook voucher printer 22 completes printing the voucher print information on the voucher paper, it ejects the voucher paper from the voucher outlet.

The person in charge acquires the passbook and the slips discharged from the passbook slip printer 22. The person in charge carries the acquired passbook and slip and moves to the counter. The person in charge passes the passbook and the slip to the customer, and ends the transfer process for the customer.

According to the processing of the terminal device 11 and the printer device 20 described above, the person in charge is in the backyard 2 even when the printer device 20 does not exist in his/her seat in the counter area in the unit recording work of the counter service such as transfer processing. Using the printer device 20 provided in, it is possible to print passbook print information on a passbook or slip print information on a slip, which occurs during a unit recording operation in a bank teller operation. Since the printer device 20 can be shared by persons in charge of a plurality of windows in the window area, the number of terminal devices and printer devices installed in the seat of the person in charge of the window work can be reduced to maintain them. The management effort can be reduced.

Further, according to the above-described processing, by simply inserting the passbook into the insertion port of the passbook slip printer 22 that constitutes the printer device 20, the print information on the unit recording work such as the transfer process during the work is printed on the passbook, Further, when there is slip print information, the slip print information is printed on the slip paper and is discharged. Therefore, even when the printer device 20 is shared by a plurality of windows, it is possible to efficiently perform the window business.

The above-described embodiment is an example of a mode in which the shared printer system 100 includes the plurality of terminal devices 11 used by the person in charge of the window work and the printer device 20 shared by the plurality of terminal devices 11. In the above-described processing, the terminal device 11 detects the end of the unit recording work of the window work and outputs the instruction information for instructing the printer device 20 to print the print information relating to the unit recording work, and the terminal device 11 outputs the instruction information. It is an aspect of a process of transmitting the print target information to the business management apparatus (bank business management apparatus 3). Further, in the above-described processing, the printer device reads the identification information (account number) of the business processing target of the counter business recorded on the print medium of the print information, and the identification information of the business processing target is read by the business management device (bank business management). This is an aspect of a process of transmitting to the device 3), acquiring print target information recorded in association with the business process target identification information from the business management device, and printing the print target information on a print medium.

Here, in the above-described processing, the printer control device 21 obtains from the passbook slip printer 22 a signal indicating the completion of printing by the passbook slip printer 22 after the output of the print instruction in step S207 or step S208 from the acquisition of the account number in step S201. During this period, the notification information indicating that printing is in progress may be transmitted to the terminal device 11. Upon receiving the notification information, the work management unit 112 of the terminal device 11 outputs information indicating that printing is in progress on the transfer processing screen of the monitor. This makes it possible to inform other persons in charge that the printer device 20 is being used. The printer control device 21 may transmit the notification information to the terminal device 11 via the bank service management device 3, or may directly transmit the notification information to the terminal device 11.

Further, in the above-described processing, the banking management apparatus 3 generates a print request, and based on the generation of the print request, the order of waiting for printing is sent to the terminal device 11 that has transmitted the print target information that is the source of the print request. Information may be sent. That is, when the bank operation management apparatus 3 generates a print request, the bank operation management apparatus 3 writes the ID of the terminal device 11 that has transmitted the print target information in the order data table. The order data table is assumed to be a data table stored in advance by the banking management apparatus 3. Based on the ID of the terminal device 11 recorded in the order data table, the banking management device 3 identifies the order information waiting for printing of the terminal device 11 and transmits the order information to the terminal device 11. The work management unit 112 of the terminal device 11 displays the order information on the monitor. When the print request is transmitted to the printer control device 21, the banking management apparatus 3 deletes the ID of the terminal device that is the transmission source of the print target information used to generate the print request from the order data table, and deletes the other terminal. The order associated with the device ID is lowered. Through such processing, the person in charge can know the order of printing on the passbook or slip using the printer device 20 in his/her own work.

In the above-described processing, after the print control unit 212 of the printer control device 21 acquires the account number recorded on the magnetic stripe tape of the passbook, a print information transmission request including the account is generated and sent to the banking management device 3. The print request is transmitted and the print request is received from the banking management apparatus 3. However, the banking management apparatus 3 may generate a print request in advance based on the print target information from the terminal device 11 and send the print request to the printer control device 21. In this case, the printer control device 21 stores the print requests in the buffer in the order of reception. The print request includes the ID of the terminal device 11 that has transmitted the print target information and the number (account number) for specifying the unit recording work. Then, when the print control unit 212 of the printer control device 21 acquires the account number recorded on the magnetic stripe tape of the passbook, the print control unit 212 reads the print request including the account number stored in the buffer, and uses this print request. Printing of the passbook print information on the passbook and printing of the slip print information on the slip may be controlled. Then, in this case, the printer control device 21 may specify the ID of the terminal device 11 from the print request stored in the buffer, similarly generate the print waiting order information, and transmit the print wait order information to the terminal device 11.

The work management unit 112 of the terminal device 11 may be configured to be able to output a change request of the displayed order to the banking management device 3 or the printer control device 21 based on a user operation. For example, the person in charge instructs the terminal device 11 on which the transfer processing screen is displayed to send a change request for increasing the order. The terminal device 11 transmits a request for changing the order of waiting for printing to the banking management device 3 and the printer control device 21. The bank business management device 3 or the printer control device 21 receives the change request. It is assumed that the change request includes the ID of the terminal device 11. The banking management apparatus 3 carries out a process of moving up and rewriting the information of the order associated with the ID based on the ID of the terminal device 11 in the order data table. Further, the printer control device 21 also carries out processing of advancing the order of print requests including the ID of the terminal device 11 included in the change request among the print requests recorded in the buffer. As a result, the printing order may be changed based on the order changing request instructed from a certain terminal device 11.

In the process of changing the order of waiting for printing, the work management unit 112 of the first terminal device 11 approves to the other second terminal device 11 when a person in charge issues an instruction to change the order of waiting for printing. The request information may be transmitted, and as a result, when the approval is obtained from the other second terminal device 11, the change request may be transmitted to the bank operation management device 3 or the printer control device 21. In this case, the work management unit 112 of the other second terminal device 11 outputs the approval request information of the print order change request output from the other second terminal device 11 to a monitor or the like. When the work management unit 112 of the other second terminal device 11 detects that the person in charge has performed the work indicating the approval for the approval request information, the work management unit 112 gives the approval permission to the first terminal device 11 Send to. In this process, the work management unit 112 of the terminal device 11 outputs the approval request information of the print order change request output from another terminal device to a monitor or the like, and detects the approval work of the person in charge for the approval request information. In this case, it is an example of a processing mode for outputting approval permission.

In the above-described embodiment, the printer device 20 configuring the shared printer system 100 is described as an example in which the printer control device 21 and the passbook slip printer 22 are each device connected by a communication cable or the like. The passbook slip printer 22 may be configured integrally with the printer control device 21.

FIG. 7 is a diagram showing the minimum configuration of the terminal device.
As shown in this figure, the terminal device 11 connected to the shared printer system 100 including the shared printer device 20 includes at least a work management unit 112 and a transmission unit 113.
The work management unit 112 detects the end of the unit recording work of the window work and outputs instruction information for instructing the printer device 20 to print the print information regarding the unit recording work.
The transmission unit 113 transmits print target information regarding the unit recording work to the job management apparatus.

Each of the above devices has a computer system inside. Then, each of the processes described above is stored in a computer-readable recording medium in the form of a program, and the above process is performed by the computer reading and executing the program. Here, the computer-readable recording medium refers to a magnetic disk, a magneto-optical disk, a CD-ROM, a DVD-ROM, a semiconductor memory, or the like. Further, this computer program may be distributed to the computer via a communication line, and the computer that receives this distribution may execute the program.

Further, the program may be a program for realizing some of the functions described above. Further, it may be a so-called difference file (difference program) that can realize the above-mentioned functions in combination with a program already recorded in the computer system.

200...Bank system 100...Common printer system 3...Bank business management device 11...Terminal device 20...Printer device 21...Printer control device 22...Passbook slip printer 111... Control unit 112...Work management unit 113...Transmission unit 211...Transmission unit 212...Print control unit

Claims (10)

A plurality of terminal devices used by the person in charge of the window work and a printer device shared by the plurality of terminal devices;
The terminal device,
A work management unit that detects the end of the unit recording work of the window work and outputs instruction information instructing the printer device to print the print information relating to the unit recording work;
A transmission unit that transmits the print target information related to the unit recording work to the business management apparatus,
The printer device is
A reading unit for reading the identification information of the work processing target of the counter work recorded on the print medium of the print information;
A transmission unit for transmitting the identification information of the business processing target to the business management apparatus;
A printing unit that acquires the print target information recorded in association with the business process target identification information from the business management apparatus and prints the print target information on the print medium;
A shared printer system. The work management unit of the terminal device detects the end of the unit recording work by the person in charge as the unit recording work, and prints the unit recording work on the printer device. Output the instruction information to instruct to print the information,
The transmission unit of the terminal device includes at least identification information of the business processing target, which is print target information related to the unit recording work, account information regarding the counter operation of the finance, and information regarding contents of the counter operation. Send the print target information including
The reading unit of the printer device reads account information recorded on a magnetic recording medium of a passbook which is the printing medium, the account information indicating identification information of a business process target of the counter business,
The transmission unit of the printer device transmits the account information to the business management device,
The shared printer according to claim 1, wherein the printing unit of the printer device acquires the print target information recorded in association with the account information from the job management device and prints the print target information on the print medium. system. The work management unit of the terminal device acquires and outputs the print order of the print target information corresponding to the order of reception of the instruction information from the job management device that receives the instruction information from the plurality of terminal devices. The shared printer system according to claim 2. The shared printer system according to claim 3, wherein the work management unit of the terminal device outputs the print order change request, acquires the print order after the change based on the change request, and outputs the changed print order. The work management unit of the terminal device outputs approval request information of a print order change request output from another terminal device, and outputs approval permission when the approval work of the person in charge for the approval request information is detected. The shared printer system according to claim 4. Connected to a shared printer system with shared printer devices,
A work management unit that detects the end of the unit recording work of the window work and outputs instruction information instructing the printer device to print the print information relating to the unit recording work;
A transmission unit for transmitting print target information related to the unit recording work to the business management apparatus;
A terminal device including. The work management unit detects the end of the unit recording work by a person in charge of the counter operation, the unit recording work is a work related to the counter operation of finance, and the printer device prints information on the unit recording work. Output the instruction information to instruct to print the
The transmission unit includes at least identification information of a business processing target of the counter operation, which is print target information related to the unit recording operation, account information regarding the counter operation of the financial service, and information regarding contents of the counter operation. The terminal device according to claim 6, wherein the print target information is transmitted. The work management unit acquires and outputs a print order of the print target information corresponding to a reception order of the instruction information from the job management apparatus that receives the instruction information from the plurality of terminal devices. The terminal device described. A plurality of terminal devices used by a person in charge of the window work, a printer device shared by the plurality of terminal devices, and the terminal device of the shared printer system provided,
Detecting the end of the unit recording work of the window work and outputting instruction information instructing the printer device to print the print information relating to the unit recording work,
Send the print target information related to the unit recording work to the business management device,
The printer device is
Reading the identification information of the business processing target of the window business recorded on the print medium of the print information,
Transmitting the identification information of the business processing target to the business management device,
A processing method comprising: acquiring the print target information recorded in association with the business process target identification information from the business management apparatus and printing the print target information on the print medium. A computer of a terminal device connected to a shared printer system having a shared printer device,
Work management means for detecting the end of the unit recording work of the window work and outputting instruction information instructing the printer device to print the print information relating to the unit recording work,
A transmission unit that transmits the print target information related to the unit recording work to the business management apparatus,
A program to function as.

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