JP2020021449A - User monitoring method - Google Patents

Abstract

To provide a technology that dynamically monitors actions of users using a transmitter and a mobile terminal of the user.SOLUTION: A transmitter 30 is set up inside each space for rent 22. A user reserves any space for rent 22. A mobile terminal 90 of the user is configured to: measure a relative location of the user to a location of the transmitter 30 with the relative location thereof temporally associated with at least one out of a scheduled start time of the user and a scheduled end time according to a reservation content of the user, on the basis of a signal received from the transmitter 30, and thereby monitor an actual action of the user; and, when the actual action of the user is non-consistent with a regular action of the user according to the reservation content, output, to the user, a visual or auditory message for facilitating a modification of the actual action of the user in a subsequent situation to the regular action thereof.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a technology for automatically managing a space such as a rental space, and in particular, monitors a dynamic behavior of a user with respect to a position of the space by using a transmitter installed in the space and a mobile terminal of the user. About technology.

  In recent years, a service for renting a rental space to a user has been spreading. Such rental spaces can be classified into those where humans temporarily stay and those where articles are temporarily stored instead of humans, when classified by object.

  Rental spaces where humans temporarily stay can be further classified by use into self-study rooms, meeting rooms, exhibition rooms, photography rooms, event spaces, share rooms, co-working spaces, and the like.

  The rental space is further classified into a case where it is permanently provided to the user as a rental space and a case where it is temporarily provided to the user as a rental space.

  Various types of rental space temporarily provided to the user can be assumed. For example, a space in a store that originally provides food and drinks, such as a pub, a restaurant, a cafeteria, and a coffee shop (for example, a private room can be blocked from other users or other user groups) ), Which may be lent to the user outside business hours without the purpose of providing food and drink.

  As the rental space temporarily provided to the user, for example, a room in an accommodation facility such as a hotel (usually a private room, so that it can be blocked from other users or other user groups) However, it may be supposed that the room is lent to the user without the purpose of accommodation because it is vacant because it is before the reservation.

  Rental spaces are classified by hourly rental, daily rental, monthly rental, and the like when classified by rental period. Some rental spaces are provided for a fee, while others are provided free of charge. An example of the latter is a free hourly meeting room provided to students at the university on campus.

  There is also a movement to install a remotely operable electronic lock on the door of the rental space and to make the management of the rental space (for example, entrance / exit management) unmanned.

  Several patent documents already disclose techniques for automatically managing rental spaces.

  For example, Patent Literature 1 discloses a technology for providing an unattended seat lending service. Specifically, this document discloses that a user communicates with a management server using a mobile terminal to reserve a desired seat, a transmitter is installed at each seat, and a user who carries a mobile terminal includes: When the user takes the reserved seat, the mobile terminal receives the transmitter and checks in. When the user carrying the mobile terminal leaves the rental room, the mobile terminal checks out because the mobile terminal cannot receive the transmitter. The point is disclosed.

  Patent Literature 2 discloses a technology for providing an unmanned conference room lending service. Specifically, this document discloses that a user communicates with a management server using a mobile terminal to reserve a desired conference room, a transmitter is installed in each conference room, and a user who carries a mobile terminal. However, when entering the reserved conference room, the mobile terminal receives the transmitter and performs check-in, and when the user carrying the mobile terminal leaves the conference room, the mobile terminal can not receive the transmitter. It discloses that checkout is performed.

Japanese Patent No. 6253831 JP-A-2006-184241

  The present inventor conducts research and development on technology for automatically managing rental space, and as a result, in a service that lends a rental space on a condition that the user reserves any rental space, the user's actual The idea of dynamically monitoring the behavior of a rental space by installing a transmitter instead of a surveillance camera in the rental space, measuring the distance to the transmitter by the user terminal, and transmitting the result to the management server was proposed. .

  Further, the present inventor determines whether or not the actual behavior of the user thus monitored matches the content of the reservation, and if not, corrects the behavior so as to match. The idea of automatically prompting the user was also proposed.

  However, in both Patent Documents 1 and 2, the point that the user terminal dynamically monitors the time change of the actual position of the user as the actual behavior of the user based on the signal from the transmitter is also different from the actual behavior of the user. Also, it does not disclose that if the regular action that matches the content of the reservation does not match, the user is automatically prompted to correct the user's actual action to the regular action thereafter.

  As described above, taking a rental space as an example, it has been described that there is a request to automatically monitor a user's dynamic behavior with respect to a specific space position, but a similar request also exists in other types of spaces. . For example, a collection of commercial facilities with multiple sales staff, factories with multiple workers, research facilities with multiple researchers, organizations with multiple employees, etc. There is a desire in facilities to automatically monitor the dynamic behavior of each person.

  Against such a background, the present invention relates to a technology for automatically managing a space, and in particular, by using a transmitter installed in the space and a user's portable terminal, the user's dynamic with respect to the position of the space. It was made to provide a technology for monitoring behavior.

In order to solve the problem, according to one aspect of the present invention, there is provided a user monitoring method for monitoring a relative behavior of a user with respect to a designated space using a transmitter and a mobile terminal of the user. ,
  The method is
  A transmitter installed in the space and transmitting a unique signal,
  A portable terminal of the user, which can receive a signal from the transmitter within a receivable range and can measure a distance from the transmitter based on the received signal.
  Is implemented using
  The method is
  The portable terminal specifies the transmitter ID of the transmitter based on the signal received from the transmitter, and according to the correspondence between the transmitter and the space, which is stored in a memory in advance, A space identification process for identifying a space where the transmitter is installed,
  A distance measuring step in which the portable terminal and / or the management server discretely measures a distance of the user from the transmitter in association with time based on the received signal;
  A monitoring step in which the mobile terminal and / or the management server monitors dynamic behavior of the user relative to the position of the space based on a time transition of the measured distance;
  There is provided a user monitoring method including:

  The following aspects are obtained by the present invention. Each mode is divided into sections, each section is numbered, and if necessary, is described in a form in which the numbers of other sections are cited. This is to facilitate understanding of some of the technical features that can be adopted by the present invention and combinations thereof, and the technical features and the combinations thereof that can be adopted by the present invention are limited to the following aspects. Should not be interpreted as That is, it should be construed that it is not hampered that technical features not described in the following embodiments but described in the present specification are appropriately extracted and adopted as technical features of the present invention.

  Furthermore, listing each section in a form that quotes the number of the other section does not necessarily prevent the technical features described in each section from being separated from and independent of the technical features described in the other sections. It is to be construed that the technical features described in the respective sections can be appropriately made independent according to their properties.

(1) A space management method for renting out a rental space desired by a user to a user by using a transmitter installed in the rental space, a mobile terminal of the user, and a management server,
The transmitter is fixedly installed at a position having a predetermined positional relationship with the rental space, and transmits a unique signal,
The portable terminal, within the receivable range, receives the signal from the transmitter in a short-range communication system, based on the received signal, it is possible to measure the distance from the transmitter,
The method is
A reservation step in which the mobile terminal reserves a rental space in accordance with an instruction from a user, specifies a time schedule including a scheduled start time and a scheduled end time, and performs the reservation on the management server
The mobile terminal measures a position of the user relative to the position of the transmitter based on a signal received from the transmitter in a time-related manner with at least one of the scheduled start time and the scheduled end time. A monitoring step of monitoring the actual position of the user relative to the position of the rental space as information representing the actual behavior of the user,
The portable terminal and / or the management server prompts the user to correct the subsequent actual behavior of the user to the regular behavior when the actual behavior of the user does not match the regular behavior of the user according to the time schedule. Prompting to output a visual and / or audible message for the space management method.

(2) The monitoring step includes:
When the portable terminal receives a signal from the transmitter, it is determined based on the signal whether or not a substantial touch that the portable terminal is held over or touched by the transmitter has occurred. A first determination of generating a touch signal when a temporary touch has occurred, and determining whether or not the substantial touch has not occurred but the mobile terminal is present in the rental space. A second determination to generate an indoor presence signal when the mobile terminal is present in the rental space, and whether the mobile terminal is not in the rental space but is in the receivable range. By determining at least a first determination and a second determination among the third determination of generating an outdoor presence signal when the signal is within the receivable range. Wherein the relative position determining user position determining step of the user with respect to the position of the signal unit,
The prompting step includes:
In the checkout stage in which the user leaves the rental space, when the mobile terminal generates a touch signal indicating that the substantial touch has occurred, the user performs a checkout to terminate the use of the rental space. A check-out determination step of determining that
In the checkout stage, the mobile terminal does not generate the touch signal even after the scheduled end time has elapsed, but instead continuously generates the indoor presence signal or the outdoor presence signal. And a checkout prompting step of outputting a visual or audible message for prompting the user to perform the checkout by performing the substantial touch. Method.

(3) The prompting step further includes:
In the checkout stage, when the portable terminal generates the room presence signal even after the checkout is completed, a visual or audible message for urging the user to leave the rental space is provided. The space management method according to the mode (2), further comprising a leaving prompting step of outputting a message.

(4) The prompting step further includes:
In the check-in stage in which the user enters the rental space, the mobile terminal generates the touch signal and includes a check-in determination step of determining that the user has performed check-in to start using the rental space ( The space management method according to any one of (1) to (3).

(5) The prompting step further includes:
In the check-in stage, if the portable terminal continuously generates the indoor presence signal or the outdoor presence signal even after the scheduled start time has elapsed, the portable terminal performs the substantial touch on the user. The space management method according to any one of (1) to (4), further including a check-in prompting step of outputting a visual or audible message for prompting the user to perform the check-in.

(6)
If the mobile terminal continues to generate neither the touch signal nor the indoor presence signal nor the outdoor presence signal even after the scheduled start time has passed, that the user has lost authority to use the rental space. The space management method according to the above mode (4) or (5), including a canceling step of generating a cancel signal representing the space.

(7) The space management method according to the mode (5) or (6), wherein the rental space is lent to a user free of charge.

(8) Each rental space has an electronic lock unit,
The electronic lock unit is
Short-range communication with the mobile terminal, and communication with the management server, at least a communication unit capable of communication with the management server,
A mechanism for switching each rental space between a locked state and an unlocked state,
The space management method according to any one of (1) to (7), further comprising: a control unit configured to switch the mechanism unit between a locked state and an unlocked state in response to a signal from the communication unit.

(9) The communication unit is capable of both short-range communication with the mobile terminal and communication with the management server,
The communication unit receives a first ID signal representing a user ID from the portable terminal, and receives a second ID signal representing a user ID of a user having a right to use the rental space from the management server. And transfer those ID signals to the control unit.
The control unit may check the ID signals and, if successful, output to the control unit a signal for switching the rental space from the locked state to the unlocked state to the control unit. Space management method.

(10) The communication unit has a function of reading information from a personal authentication card of a user, and a function of performing short-range communication with the mobile terminal.
The communication unit receives a first ID signal representing a user ID from the personal authentication card, and transmits a second ID signal representing a user ID of a user who has authority to use the rental space from the management server. Receiving, transferring those ID signals to the control unit,
The space management method according to (8), wherein the control unit checks the ID signals and, if successful, outputs an unlock signal for switching the rental space from the locked state to the unlocked state to the mechanism unit. .

(11) When the checkout is completed and the mobile terminal stops receiving the touch signal and the room presence signal from the transmitter, the control unit changes the rental space from the unlocked state to the locked state. The space management method according to any one of (8) to (10), wherein a locking signal for switching is output to the mechanism unit.

(12)
Any of (1) to (11), including a reservation change step of receiving a change by the user of the reservation contents for the rental space and / or the scheduled time zone through communication between the management server and the mobile terminal after the reservation. The space management method described in Crab.

(13) The rental space is a rental room that is rented out to the user free of charge and is used for the user to stay,
In the reservation changing step, when the user changes the reservation on the day of the use, the mobile terminal rejects a reservation change request from the user unless the mobile terminal has generated the indoor presence signal or the outdoor presence signal. The space management method according to item (12), which includes a rejection step.

(14) The rental space is a rental room that is rented out to the user free of charge and is used for the user to stay,
The prompting step includes:
The mobile terminal determines, during the period from the check-in to the check-out, whether or not there is an absence period in which the user is out of the rental room and does not generate the room presence signal. An output step of outputting a visual or audible message for urging a user to return to the rental room when the absence period continues for a predetermined time or more, according to any one of the above-described items (1) to (13). Space management method.

(15) A program for functioning as the mobile terminal according to any one of (1) to (14).

  Throughout this application, the term "program" will be interpreted to mean, for example, a combination of instructions executed by a computer to perform its functions, and not only combinations of those instructions, but also each instruction. Can be interpreted to include, but not limited to, files and data processed according to

  In addition, this program may achieve its intended purpose by being executed by a computer by itself, or may achieve its intended purpose by being executed by a computer together with other programs. Can, but is not limited to. In the latter case, the program according to this section can be mainly composed of data, but is not limited thereto.

(16) A program for functioning as the management server according to any one of (1) to (14).

(17) A recording medium on which the program according to (15) or (16) is recorded in a computer-readable manner.

  Throughout this application, the term "recording medium" can be interpreted to mean various types of recording media, such as magnetic recording media, such as flexible disks. Media, optical recording media such as CDs and CD-ROMs, magneto-optical recording media such as MOs, and unremovable storages such as ROMs, but are not limited thereto.

(18) A user monitoring method using a transmitter and a user's portable terminal to monitor the relative behavior of the user with respect to a designated space,
The method is
A transmitter installed in the space and transmitting a unique signal,
A mobile terminal of the user, within a receivable range, receiving a signal from the transmitter, and capable of measuring a distance from the transmitter based on the received signal, and implemented.
The method is
The portable terminal specifies a transmitter ID of the transmitter based on a signal received from the transmitter, and according to a correspondence relationship between the transmitter and the space, which is stored in a memory in advance, A space identification process for identifying a space where the transmitter is installed,
A distance measuring step in which the mobile terminal and / or the management server discretely measures a distance of the user from the transmitter in association with time based on the received signal;
A monitoring step in which the mobile terminal and / or the management server monitors dynamic behavior of the user relative to the position of the space based on a temporal change of the measured distance.

(19) The user monitoring method according to (18), wherein the space includes a room in which an internal space is surrounded by an outer wall.

(20) The user monitoring method according to the above mode (18) or (19), wherein the space includes an entry-prohibited area in which an unauthorized user is prohibited from entering.

(21) The monitoring step is based on a distance measured at a certain time, and at that time, the user is a part of the area in the space that is close to the position where the transmitter is installed. It is determined which of at least two of the region, the second region, which is a portion excluding the first region, of the region within the space, and the third region, which is a region outside the space, (20) The user monitoring method according to any one of the above (18) to (20), which comprises the step of:

(22) The space includes a specific area in a collective facility where a plurality of personnel as a plurality of users are arranged, and the method uses the transmitter and the portable terminal of the plurality of personnel. The user monitoring method according to any one of (18) to (21), which is performed to monitor dynamic behavior of each person.

(23) A program for functioning as the mobile terminal according to any one of (18) to (22).

(24) A recording medium on which the program according to (23) is recorded in a computer-readable manner.

FIG. 1 is an unmanned rental room management system according to a first exemplary embodiment of the present invention for managing a paid rental room, wherein a plurality of transmitters respectively installed in a plurality of rental rooms; FIG. 11 is a perspective view showing an example of a state in which a portable terminal of a user staying in any rental room and a management server in a remote management center communicate with each other. FIG. 2 shows a short-distance one-way communication between each transmitter installed in each rental room shown in FIG. 1 and a mobile terminal of a user, and a communication between the mobile terminal and the management server shown in FIG. 2 is a diagram conceptually illustrating the long-distance two-way communication. FIG. 3 is a functional block diagram conceptually showing the transmitter shown in FIG. FIG. 4 is a flowchart conceptually showing an example of a program executed by the computer of the transmitter shown in FIG. FIG. 5 is a functional block diagram conceptually showing the electronic lock shown in FIG. FIG. 6 is a functional block diagram conceptually showing the mobile terminal shown in FIG. FIG. 7 is a functional block diagram conceptually showing the management server shown in FIG. FIG. 8A is a diagram exemplarily showing a room-specific management file used for managing rental room reservations in the system, and FIG. 8B is used for the management. FIG. 5 is a diagram exemplarily showing a user-specific management file. FIG. 9A is a plurality of time charts for exemplarily explaining the entire sequence (the entire main sequence) of the system shown in FIG. 1 in a state where there is no delay of the user, and FIG. FIG. 9C is a plurality of time charts for exemplarily explaining the latter half of the entire sequence in a state where there is a user checkout delay. FIG. 9C shows the latter half of the entire sequence. FIG. 7 is a plurality of time charts for illustratively explaining a state in which there is a user exit delay. FIG. 10 is a flowchart conceptually showing a reservation support module executed by the user's mobile terminal and the management server in order to support the user to reserve any rental room in the system shown in FIG. . FIG. 11 shows a check-in support executed by the user's mobile terminal, the management server, and the electronic lock unit of the rental room to assist the user in checking in any rental room in the system shown in FIG. It is a flowchart which represents a module notionally. FIG. 12 is a flowchart conceptually showing a checkout support module executed by the user's mobile terminal and the management server to assist the user in checking out any rental room in the system shown in FIG. 1. It is. FIG. 13 is an unmanned rental room management system according to the second exemplary embodiment of the present invention, which manages a free rental room, and executes the entire sequence (the entire main sequence) without delay of the user. FIG. 13B is a plurality of time charts for exemplifying the description, and FIG. 13B is a plurality of time charts for exemplifying the first half of the entire sequence in a state where there is a user check-in delay. FIG. 13C is a plurality of time charts for exemplifying the latter half of the entire sequence in a state where there is a user check-out delay, and FIG. 7 is a plurality of time charts for exemplarily explaining the latter half of the entire sequence in a state where there is a user's exit delay. FIG. 14 is a flowchart conceptually showing a check-in support module executed by the user's mobile terminal and the management server to assist the user in checking in any one of the rental rooms in the system shown in FIG. It is. FIG. 15 is a flowchart conceptually showing a checkout support module executed by the user's mobile terminal and the management server in the system of FIG. 13 to assist the user in checking out any rental room. is there.

  Hereinafter, some of the more specific exemplary embodiments of the present invention will be described in detail with reference to the drawings.

<First embodiment>

  FIG. 1 shows an unmanned rental room management system (an example of a “rental space management system”, hereinafter simply referred to as a “system”) 10 according to a first exemplary embodiment of the present invention.

  First, roughly described, the system 10 requires a user to reserve a rental room 22 (designation of a use place, a scheduled start time (desired use start time), a scheduled end time (desired use end time), and the like). In addition, the portable terminal 90 of the user uses the transmitter 30 provided for each rental room 22 to dynamically and remotely monitor a change in the relative position of the user with respect to the position of the rental room 22. ing.

  In the illustrated example, the rental room 22 is a private room in which an internal space (for example, a generally rectangular or circular space) is surrounded by outer walls (for example, four outer walls).

  More specifically, in this system 10, based on the signal received from the transmitter 30, the portable terminal 90 determines the position of the user relative to the position of the transmitter 30 based on the scheduled start time and the scheduled end time. The time is associated with at least one of them (for example, at a timing that is temporally related to at least one of the scheduled start time and the scheduled end time), and thereby measured relative to the position of the reserved rental room 22. The actual position of the user is monitored as information representing the actual behavior of the user.

  Further, in the present embodiment, the portable terminal 90 uses the signal from the transmitter 30 (for example, the relationship between the signal strength and the distance) to allow the user to change the position of the reserved rental room 22 relative to the actual position of the user. The position can be set in two stages (for example, a touch state and a non-touch state), three stages (for example, a touch state, an indoor presence signal, and outside a receivable area) or four stages (for example, a touch state and an indoor presence signal). (External presence signal and out of receivable area).

  Therefore, in the present embodiment, the mobile terminal 90 measures the distance from the transmitter 30 without the mobile terminal 90 taking an image of the transmitter 30 or the rental room 22 with its own camera. 30 at least partially replace the function of the surveillance camera in cooperation with each other.

  Further, in this system 10, when the portable terminal 90 and / or the management server 50 determines that the actual behavior of the monitored user does not match the regular behavior according to the contents of the reservation (time schedule, behavior schedule), A visual or audible message is output to the user to prompt the user to correct the user's actual behavior to normal behavior.

  Next, the configuration of the system 10 will be described in more detail with reference to FIG. 1. The system 10 includes a plurality of rental room facilities 20 (FIG. This is a system for centrally managing a typical rental room facility A). Each rental room facility 20 has a plurality of rental rooms 22, and each rental room 22 is an example of a rental space temporarily lent to one or more users.

  Also, in the present embodiment, unlike the second embodiment described later, the rental room 22 is charged, and the user is required to pay a rental fee corresponding to the length of the use time later.

  Here, the classification of the rental rooms 22 will be described. Each of the rental rooms 22 belongs to a first type of rental space, which means that each use of the rental space from the use start time to the use end time by the user. Over a substantial portion of the time period, the transmitter 30 of the rental space has the property that the user's mobile terminal 90 is located within the range of short-range communication with the transmitter 30. Have. As another rental space belonging to the same first type, there are a plurality of rooms in the stay facility.

  There is also a second type of rental space, which is transmitted at least at the start and end stages of each use period from the user's use start time to the use end time for each rental space. The mobile terminal 90 has a characteristic that the mobile terminal 90 of the user is arranged within a range of a short-range communication with the transmitter 30 with respect to the transmitter 30. As the rental space belonging to the second type, there are a plurality of car rooms, a plurality of rental locker rooms, a plurality of rental warehouses, and a plurality of safes in a parking lot (including a bicycle parking lot).

  Each rental room facility 20 is of an unmanned type that is managed unattended and remotely. Further, in order to reduce and simplify the equipment, each rental room facility 20 is not provided with a payment machine for a user to pay a rental fee or a ticket issuing machine for issuing a ticket to a user.

  By the way, as a management method of the rental room facilities 20, each of the rental room facilities 20 is managed independently (individually or self-contained) using only the facilities installed in the rental room facility 20. There are a management system and a centralized management system in which a plurality of rental room facilities 20 communicate with a remote management server 50 (see FIG. 1) to centrally manage the rental room facilities 20. The system 10 according to the present embodiment employs the above-described centralized management system as a rental room facility management system.

<Outline of system configuration>

  Specifically, as shown in FIG. 1, the system 10 includes a transmitter 30 installed in each rental room 22 in each rental room facility 20 and a plurality of rental room facilities 20 in a concentrated manner. The system includes a management server 50 installed in a management center 40 for managing, and a mobile terminal 90 of a user. The number of transmitters 30 installed in each rental room 22 may be plural, for example, a plurality of transmitters 30 arranged so as to cover substantially the entire space of one rental room facility 20 in plan view without substantially leaking. May be used.

  The system 10 according to the present embodiment is for managing a paid rental room 22. Each rental room 22 has a door 91, and a user cannot enter or leave the rental room 22 unless the door 91 is opened. An electronic lock unit (hereinafter, also simply referred to as “electronic lock”) 92 that can be unlocked wirelessly by a user using the portable terminal 90 is installed on the door 91. After the reservation, the user's portable terminal 90 wirelessly unlocks the electronic lock unit 92 and enters the rental room 22.

  When the mobile terminal 90 or the management server 50 detects that the user has actually left the rental room 22 using the transmitter 30, the electronic lock unit 92 issues a lock command to the communication unit 93 of the electronic lock unit 92. To lock remotely. Alternatively or additionally, the electronic lock unit 92 may be configured to lock automatically when the user leaves the rental room 22 and closes the door 91 without the intervention of the mobile terminal 90 or the management server 50. You may.

<Transmitter>

  In the present embodiment, a plurality of rental rooms 22 are installed in the same rental room facility 20, and one transmitter 30 is used for each rental room 22.

  Each transmitter 30 is configured to transmit an identification signal representing its own transmitter ID (an example of a “transmitter code”). Since one transmitter ID is also unique to one rental room 22, it is associated one-to-one with one room ID (an example of a "room code") as described later.

  As shown in FIG. 2, in this system 10, the user uses his / her own portable terminal 90 to transmit the above-described identification signal from the transmitter 30 installed in the rental room 22 where the user is currently staying. In a contact state or a non-contact state with the transmitter 30 (a state in which the mobile terminal 90 is held over the transmitter 30 or a state in which the mobile terminal 90 is slightly away from the transmitter 30), reception is performed by the short-distance one-way wireless communication method, Long-distance two-way wireless communication is performed with the management server 50 of the management center 40.

  The user's mobile terminal 90 is a device carried by the user and having a wireless communication function, such as a mobile phone, a smartphone, a laptop computer, a tablet computer, and a PDA.

  Here, the hardware configuration (see FIG. 3) and the software configuration (see FIG. 4) of one transmitter 30 representing the plurality of transmitters 30 in FIG. 1 will be described.

  First, conceptually, the transmitter 30 is installed in the corresponding rental room 22 at least one by one and transmits a non-contact signal for transmitting an identification signal capable of identifying a rental room facility ID unique to the corresponding rental room 22. It is a communication device of a type or a contact type. It is sufficient that the transmitter 30 has at least a transmission function, but may be configured to have a reception function as needed.

  Next, the operation method will be described. The transmitter 30 actively transmits a unique identification signal without requiring an external trigger signal and permanently as long as the supply power is not insufficient.

  The transmitter 30 is a device that is generally known by a name such as a beacon device that transmits a beacon signal as an identification signal and a wireless beacon. In one example, the transmitter 30 generates an identification signal indicating a corresponding rental room facility ID by modulating the original signal, and converts the generated identification signal into an IR signal, a Bluetooth (registered trademark) signal, It is transmitted as an NFC (Near Field Communication) signal or the like.

  Next, the hardware configuration will be described with reference to FIG. 3 which is a functional block diagram. The transmitter 30 includes a computer 104 having a processor 100 and a memory 102 storing a plurality of applications executed by the processor 100. It is configured as a subject.

  The transmitter 30 further has a replaceable disposable battery 106 as a power source. Instead of the battery 106, a rechargeable battery, a commercial power supply as an external power supply, or a generator (for example, a transponder) that generates power using an external magnetic field can be used. .

  The transmitter 30 further includes a transmitter 108 that generates and transmits an identification signal. The transmitting unit 108 is operated by the battery 106 and controlled by the controller 110. The controller 110 is controlled by the computer 100.

  Next, referring to FIG. 4, the software configuration of the transmitter 30 will be described. The processor 100 of the transmitter 30 repeatedly executes a program conceptually represented by a flowchart in FIG.

  When executing this program each time, first, in step S1, the transmitter ID is read from the memory 102. The transmitter ID corresponds one-to-one to the room ID assigned to one rental room 22 in which the transmitter 30 is installed.

  Subsequently, in step S2, a signal for modulating an original signal (for example, a carrier signal) is output to the controller 110 so that the read transmitter ID is reflected. The controller 110 controls the transmitting unit 108, and as a result, the transmitting unit 108 generates an identification signal to be transmitted this time. Thereafter, in step S3, the generated identification signal is transmitted from transmitting section 108. Then, it returns to step S1.

  Here, one function of the user's portable terminal 90 will be described in relation to the transmitter 30. The portable terminal 90 receives the identification signal from the transmitter 30 and the computer 134 of the portable terminal 90. When a certain program installed in advance (see FIG. 6) is activated, the received identification signal is demodulated in real time, thereby decoding the transmitter ID in real time.

  Further, the mobile terminal 90 receives the identification signal from the transmitter 30 and, based on the received identification signal, receives the position of the transmitter 30 when transmitting the identification signal and the identification signal. The distance between the mobile terminal 90 and the position of the mobile terminal 90 is also measured.

  That is, the portable terminal 90 acquires both the transmitter ID corresponding to the transmitter 30 and the distance to the transmitter 30 at that time based on the identification signal received from the transmitter 30. It is.

  When the user of the portable terminal 90 approaches the transmitter 30 while holding his or her own portable terminal 90, or brings the portable terminal 90 into full or almost contact with the transmitter 108 of the transmitter 30, The terminal 90 can receive the identification signal from the transmitter 30 in a non-contact type or a contact type.

  On the other hand, when the user of the mobile terminal 90 enters the specific reception area while holding the mobile terminal 90, the mobile terminal 90 can receive the identification signal from the transmitter 30 in a non-contact manner.

  As shown conceptually in a plan view in FIG. 1, each transmitter 30 is assigned two types of reception areas. They are a receivable area and an effective reception area. Each of these areas is generally defined by a circle originating from each of the transmitters 30. The receivable area has a receivable radius (maximum receiving radius), while the effective receiving area has an effective receiving radius. Have.

  However, specifically, when the power supply of each transmitter 30 is normal, the receivable area is an area in which the identification signal from the transmitter 30 can reach, that is, as long as the area is within the area, It means an area where the portable terminal 90 can receive the identification signal.

  On the other hand, the effective reception area has an effective reception radius smaller than the maximum reception radius of the receivable area. While the maximum reception radius cannot be set arbitrarily, the effective reception radius can be set arbitrarily depending on, for example, the setting of the signal processing characteristics of the portable terminal 90.

  The effective reception radius is in a range from 0 m (touch state) to the maximum reception radius. Further, the maximum reception radius is, for example, in a range from 50 m to 70 m.

  In other words, the maximum reception radius means a reception limit determined by hardware, while the effective reception radius means a reception limit determined by software.

  As described above, the mobile terminal 90 measures the distance to the transmitter 30 based on the strength of the identification signal received from the transmitter 30. The distance measurement may or may not exceed the effective reception radius. When the distance measurement value does not exceed the effective reception radius, the mobile terminal 90 is in the effective reception area (see FIG. 1), whereas when the distance measurement value exceeds the reception effective radius. Is when the mobile terminal 90 exists in the receivable area but does not exist in the effective reception area.

  After receiving the identification signal from the transmitter 30, the portable terminal 90 determines whether or not the distance measurement value is equal to or less than the set value of the effective reception radius. Is currently located in the effective reception area, the portable terminal 90 determines that “the identification signal from the transmitter 30 has been effectively received (hereinafter, also simply referred to as“ identification signal received ”)”. Here, “effectively received” means that the portable terminal 90 has detected, specified, or identified any of the transmitters 30.

  On the other hand, when the mobile terminal 90 determines that the distance measurement value is larger than the set value, the mobile terminal 90 is located outside the effective reception area, and thus the mobile terminal 90 performs the “identification from the transmitter 30”. It is determined that the signal has not been effectively received (hereinafter, also simply referred to as “not receiving the identification signal”).

  That is, in the present embodiment, when the portable terminal 90 is located outside the effective reception area, the portable terminal 90 may be apparently in spite of the fact that the portable terminal 90 has received the identification signal. The software will treat it as not receiving the identification signal.

  FIG. 1 is a plan view showing an example of an effective reception area assigned to the transmitter 30. In this example, in a plan view of the rental room 22, the transmitter 30 is installed generally at a central position of the rental room 22.

  In the present embodiment, there are two types of effective reception areas of the transmitter 30.

  In the first effective reception area, the setting value is 0 (hereinafter, referred to as “short reception range setting value”), that is, the portable terminal 90 is located at the same position as the transmitter 30, and the user sets the portable terminal 90 at the same position. This is an effective reception area (short reception range) for determining that the portable terminal 90 has effectively received the transmitter 30 when the transmitter 30 is touched. Instead of this, when the set value is about 10 cm to about 20 cm, that is, when the user holds the portable terminal 90 over the transmitter 30 (in a state immediately before a touch), the portable terminal 90 An effective reception area for determining that reception has been effectively performed may be adopted.

  In the second effective reception area, the set value is a value that is generally equal to the radius of a circle that generally circumscribes or inscribes the rental room 22 in plan view (hereinafter, referred to as “long reception range setting value”), that is, the second effective reception area. If the mobile terminal 90 is located in the internal space of the rental room 22, it is an effective reception area (long reception range) for determining that the mobile terminal 90 has effectively received the transmitter 30. The set value for the long reception range is, for example, 3 m, 5 m, 10 m, 20 m, or the like.

  That is, the first effective reception area is for detecting an action that the user is in the same place as the transmitter 30 and touches the transmitter 30 with the portable terminal 90, while the second effective reception area is used. Is for detecting a behavior that the user is present in the rental room 22.

<Electronic lock unit>

  Next, the hardware configuration of the electronic lock unit 92 will be described with reference to FIG. 5 which is a functional block diagram. The electronic lock unit 92 performs short-range communication with the portable terminal 90 and communication with the management server 50. , A mechanism 94 for switching the door 91 of the corresponding rental room 22 between a locked state and an unlocked state, and a mechanism 94 for locking and unlocking the mechanism 94 in response to a signal from the communication unit 93. And a control unit 95 for switching to a state.

  The control unit 95 is mainly configured by a computer having a processor 96 and a memory 97 for storing a plurality of applications executed by the processor 96. The mechanism section 94 has a motor 94a, a movable section 94b driven by the motor 94a, and a lock 94c that is switched between a locked state and an unlocked state by the movable section 94b. The motor 94a is driven by electric power supplied from a power supply 98. The lock 94c is installed so as to straddle the door 91 and a frame of the rental room 22 to which the door 91 is attached. An example of the movable portion 94b is a thumb turn which is a metal fitting mounted on the indoor side of the door 91 to open and close the lock 94c.

  Prior to the scheduled start time of the user who has reserved any of the rental rooms 22, the management server 50 sets the electronic lock unit 92 of the reserved rental room 22 to have the right to unlock the electronic lock unit 92. Is transmitted. Thereafter, the electronic lock unit 92 allows the user to enter his or her membership card (an example of the “personal authentication card”, which is also an example of a personal magnetic card or an individual IC card) in which the user ID is recorded. When the terminal 90 is held over the communication unit 93 of the electronic lock unit 92, the lock is unlocked. As described above, the electronic lock unit 92 unlocks the electronic lock unit 92 by applying the user ID as if it were a password unique to the electronic lock unit 92.

  Alternatively, the electronic lock unit 92 may be configured to unlock by applying a password. However, in this case, if the password is not regularly changed in the electronic lock unit 92, the past user will memorize the combination of the electronic lock unit 92 and the password. , There is a possibility that the electronic lock unit 92 will be unlocked and entered the rental room 22 illegally.

  When the mobile terminal 90 or the management server 50 detects that the user has actually left the rental room 22 using the transmitter 30, the electronic lock unit 92 issues a lock command to the communication unit 93 of the electronic lock unit 92. To lock remotely.

  Alternatively or additionally, the electronic lock unit 92 may be configured to lock automatically when the user leaves the rental room 22 and closes the door 91 without the intervention of the mobile terminal 90 or the management server 50. You may.

  Here, “locked” means, for example, a state in which the door 91 is opened in an indoor operation but the door 91 is not opened in an outdoor operation, or the door is operated in an indoor operation or an outdoor operation. Reference numeral 91 indicates a state in which it cannot be opened.

<Mobile terminal>

  Next, the hardware configuration of the user's portable terminal 90 will be described with reference to FIG. 6 which is a functional block diagram. The portable terminal 90 has a processor 130 and a memory for storing a plurality of applications executed by the processor 130. The computer 134 mainly includes a computer 134.

  The mobile terminal 90 further includes a display unit (for example, a liquid crystal display) 136 that displays information on a screen (having a window whose area is finite and is variable or invariable), and a display unit (for example, a liquid crystal display) 136. It has a receiving unit 138 for receiving a signal, and a transmitting unit 140 for generating a signal and transmitting the signal to the management server 50.

  The mobile terminal 90 further has an input unit 150 for inputting data and commands from the user. The input unit 150 includes, for example, an operation unit that can be operated by a user to input desired information (for example, commands, data, and the like) to the mobile terminal 90. The operation unit includes a touch screen that displays an icon (for example, a virtual button) that can be operated by the user, a physical operation unit (for example, a keyboard, a keypad, a button, and the like) that can be operated by the user, and a sound. There are, but are not limited to, microphones that sense.

  The mobile terminal 90 further has a GPS (satellite positioning system) receiver 152. As is well known, the GPS receiver 152 receives a plurality of GPS signals from a plurality of GPS satellites, and determines the position (latitude, longitude, and altitude) of the GPS receiver 152 on the earth based on the GPS signals. Measure by triangulation. That is, the portable terminal 90 has a positioning function using a satellite.

<Management server>

  Next, the hardware configuration of the management server 50 will be described with reference to FIG. 7 which is a functional block diagram. The management server 50 includes a processor 160 and a memory 162 for storing a plurality of applications executed by the processor 160. And a computer 164 having the main component.

  The management server 50 further includes a display unit (for example, a liquid crystal display) 166 for displaying information, a receiving unit 168 for receiving a signal from the mobile terminal 90, and generating a signal and transmitting the signal to the mobile terminal 90. And a clock 172 for measuring the current time. The management server 50 does not directly receive from the transmitter 30, but in fact, performs the reception via the portable terminal 90.

<Management file>

  A management file is created and updated by the management server 50 in order to manage reservations of the plurality of rental rooms 22 by a plurality of users, and the latest version is shared with the mobile terminal 90.

  As illustrated in FIG. 8A, the management file includes a room-specific management file for managing reservations of a plurality of rental rooms 22 by a plurality of users for each rental room 22, and FIG. As exemplified, the reservation of a plurality of rental rooms 22 by a plurality of users is classified into a user-specific management file for managing each user.

  As illustrated in FIG. 8A, the room-specific management file displays the presence or absence of a reservation and the scheduled use time zone (including the date and time) for each rental room facility 20 and each rental room 22. . The user looks at the room-specific management file on the screen of his / her own mobile terminal 90, refers to the room-specific management file, searches for a rental room facility 20 having a vacant seat, and searches for a plurality of rental rooms 22 of the rental room facility 20. , Search for a free time, and specify the desired date and time and time zone.

  In the example of FIG. 8A, the hatched line indicates the latest update time of the room-specific management file on the time axis (from 0:00 to 23:59) for each rental room 22 in the room-specific management file. The time zone in which the hatched horizontal bar exists indicates the time zone in which a reservation already exists, that is, the time zone in which there is a reservation (reserved), while the time zone in which the bar does not exist has no reservation yet. A time zone, that is, a time zone (vacant room) without prior reservation is displayed.

  The user inputs the identification information of the rental room facility 20 to be used, the identification information of the rental room 22 to be used, the scheduled start date and time, and the scheduled end date and time to his / her mobile terminal 90, and thereby, the rental to be used. The room 22 is to be reserved.

  As illustrated in FIG. 8B, the user-specific management file includes, for each user, personal authentication information (user ID, password, and the like) and location information (selection information) for specifying the location of the reserved rental room facility 20. ID unique to the facility 20), location information for identifying the location of the reserved rental room 22 (ID unique to the selected rental room 22), and time for defining the scheduled use time zone of the reserved rental room 22 Information (scheduled start time, scheduled end time, scheduled use time length, etc.) and whether the reserved rental room 22 is currently “in use”, “vacant”, or “reserved”. And status.

<Overview of the entire sequence>

  FIG. 9A shows an example of the entire sequence (the entire main sequence) of the system 10 in a state where the user does not have a delayed action (when the actual action of the user is a regular action according to a reserved time schedule or action schedule). (A state that coincides with the action) in a plurality of time charts.

  In this example, the user reserves a certain rental room 22 in a certain rental room facility 20 based on a time schedule (action schedule) in which the scheduled start time is 15:30 and the scheduled end time is 17:30. Was done.

1) Notice to the user that the scheduled start time is approaching (reminder)

  The management server 50 displays a message indicating that the scheduled start time is 15:30 on the user's portable terminal 90 at a time that is a predetermined time before the scheduled start time, for example, at 15:00 30 minutes ago, or Command to output audibly.

2) Unlock the electronic lock unit 92

  The user approaches the reserved rental room 22 and unlocks the electronic lock unit 92 by holding or touching the portable terminal 90 or his / her own membership card to the electronic lock unit 92 of the rental room 22, and thereafter Enter the rental room 22.

3) Indoor judgment using the transmitter 30

  The mobile terminal 90 receives a signal from the transmitter 30 without being conscious of the user, and measures the distance from the transmitter 30 based on the strength of the signal. If the distance is larger than the set value for the short reception range but smaller than the set value for the long reception range, it is determined that the user is present in the rental room 22.

  Therefore, when the user enters the rental room 22, the mobile terminal 90 and / or the management server 50 determines that the user is present in the rental room 22, and conversely, when the user exits the rental room 22, the mobile terminal 90 And / or the management server 50 determines that the user is not present in the rental room 22.

4) Check-in judgment using electronic lock unit 92

  In the present embodiment, when the user unlocks the electronic lock unit 92 of the rental room 22 using the portable terminal 90 or his / her own membership card, it is determined that the user has performed check-in.

  Instead, after entering the room, the user consciously approaches the transmitter 30 in the rental room 22 and holds or touches the portable terminal 90 over the transmitter 30 (hereinafter, for convenience of explanation, simply “ The mobile terminal 90 and / or the management server 50 may determine that the user has checked in.

5) Checkout judgment using transmitter 30

  Prior to leaving the room, the user consciously approaches the transmitter 30 in the rental room 22 and touches the mobile terminal 90 with the transmitter 30, and the user checks the mobile terminal 90 and / or the management server 50. Out is performed.

6) Billing

  When the user checks in before the scheduled start time, charging to the user is started from the check-in time and when the user checks in after the scheduled start time, from the scheduled start time.

  Also, if the user checks out before or after the scheduled end time, the charging to the user ends at the scheduled end time. However, if the user checks out after the scheduled end time, a corresponding penalty may be imposed on the user.

7) Settlement

  At the time of check-out, the user makes an electronic payment of the rental fee using the mobile terminal 90.

<Measures against check-out delay>

  FIG. 9B shows a plurality of time charts in the latter half of the entire sequence of the system 10 in a state where there is a check-out delay of the user.

  If the user does not touch the mobile terminal 90 with the transmitter 30 even after the scheduled end time has elapsed, the checkout is not performed even at the scheduled end time, so the mobile terminal 90 and / or the management server 50 The portable terminal 90 outputs a visual or audible message for urging the user to “touch the transmitter 30 to perform the checkout after the scheduled end time has elapsed”.

<Measures against delay in leaving the room>

  FIG. 9C shows a plurality of time charts in the latter half of the overall sequence of the system 10 in a state where there is a delay in leaving the user.

  After the check-out, if the user continues to be present in the same rental room 22 even after the scheduled end time has elapsed, the portable terminal 90 and / or the management server 50 determines that “the rental time has passed since the scheduled end time has elapsed. The mobile terminal 90 outputs a visual or audible message for urging the user to “leave the room 22”.

<Reservation stage>

  Next, the reservation stage in the system 10 will be described with reference to FIG.

  FIG. 10 conceptually illustrates a reservation support module executed by the processor 130 of the user's mobile terminal 90 and the processor 160 of the management server 50 in the system 10 to assist the user in reserving any rental room. It is represented by a flowchart.

  First, the mobile terminal 90 logs in to the management server 50 in step S101. At this time, the mobile terminal transmits the user ID of the user to the management server 50.

  On the other hand, the management server 50 returns a plurality of room-specific management files (see FIG. 8A) (stored in the memory 162) for all the rental room facilities 20 to the mobile terminal 90 in step S151. .

  On the other hand, in step S102, the mobile terminal 90 displays the received plurality of room-specific management files on the screen.

  Subsequently, in step S103, the mobile terminal 90 allows the user to select one of the rental room facilities 20 and to select one of the plurality of rental rooms 22 in the selected rental room facility 20. It is possible to make a reservation in the time zone from the scheduled start time to the scheduled end time. At this time, the user inputs necessary information to the mobile terminal 90. Further, the mobile terminal 90 transmits reservation-related data necessary for the reservation to the management server 50.

  In response to this, in step S152, the management server 50 creates a user-specific management file (see FIG. 8B) based on the received reservation-related data, associates it with the user, and stores it in the memory 162. Subsequently, in step S153, the management server 50 determines that the reservation has been completed, and transmits the user-specific management file to the mobile terminal 90.

  On the other hand, in step S104, the portable terminal 90 displays the received user-specific management file or its equivalent on the screen.

<Check-in stage>

  Next, the check-in stage in the system 10 will be described with reference to FIG.

FIG. 11 illustrates a system 10 in which the processor 130 of the user's mobile terminal 90, the processor 160 of the management server 50, and the processor 160 of the rental room 22 help the user arrive at the reserved rental room 22 and check in. The check-in support modules respectively executed by the processor 96 of the electronic lock unit 92 are conceptually represented by a flowchart.
is there.

  First, in step S231, the management server 50 measures the current time using the clock 172. Next, in step S232, the management server 50 calculates the scheduled start time of the currently focused user among the plurality of reserved users. It is read from the user-specific management file, and it is determined whether or not the current time is a notice time earlier than the scheduled start time by a predetermined time (for example, 30 minutes before the scheduled start time). If the determination is NO, the process returns to step S231, but if YES, the process proceeds to step S233.

  In step S233, the management server 50 transmits to the portable terminal 90 of the user this time, together with the room ID of the reserved rental room 22, data indicating that the scheduled start time comes 30 minutes later. On the other hand, a user ID of a user who is scheduled to issue an unlock command soon is transmitted to the reserved electronic lock unit 92 of the rental room 22.

  On the other hand, in step S201, the portable terminal 90 displays on the screen the identification information of the rental room 22 represented by the received room ID. On the other hand, in step S271, the electronic lock unit 92 waits in a system for unlocking when the unlock command is input from the user together with the same user ID as the received user ID.

  Subsequently, in step S202, the portable terminal 90 transmits an unlock command together with the user ID to the communication unit 93 of the electronic lock unit 92.

  On the other hand, in step S272, the electronic lock unit 92 receives the unlock command from the portable terminal 90 together with the user ID, and compares the received user ID with the user ID received from the management server 50 in step S271. Collate. The user ID received from the management server 50 is temporarily stored in the memory 97 for later reference, and is deleted from the memory 97 when the process for the current user ends.

  If the verification is successful, the electronic lock unit 92 unlocks the lock 94c in step S273. Specifically, the control unit 95 outputs an unlocking signal for switching the lock 94c of the mechanism unit 94 from the locked state to the unlocked state to the mechanism unit 94. Thereafter, the user opens the door 91 from the outside and enters the reserved rental room 22.

  Subsequently, in step S274, the electronic lock unit 92 transmits an unlock completion signal indicating that the electronic lock unit 92 is in the unlocked state to the management server 50 together with the user ID.

  On the other hand, the management server 50 measures the current time using the clock 172 in step S234, and then determines in step S235 whether the current time is earlier than the scheduled start time for the current user. If the determination is YES, reception from the electronic lock unit 92 is tried in step S236.

  Thereafter, the management server 50 determines whether or not the unlock completion signal has been received from the electronic lock unit 92 in step S237. If the determination is NO, the process returns to S234, but if YES, the process proceeds to step S238.

  In step S238, the management server 50 determines that the user has checked in the reserved rental room 22 this time. Subsequently, in step S239, the management server 50 updates the user-specific management file so that the status is changed from “reserved” to “in use”.

  In the present embodiment, the unlock completion signal from the electronic lock unit 92 corresponds to a check-in completion signal indicating that the check-in by the user has been completed. However, as in a second embodiment described later, A check-in completion signal (an example of the “touch signal”) from the mobile terminal 90 may be substituted.

  Thereafter, the management server 50 starts charging the user in step S240. The amount of the rental fee is calculated as a postpaid fee such as an amount corresponding to the length of the actual use time or an amount corresponding to the length of time from the scheduled start time to the scheduled end time.

  Subsequently, in step S241, the management server 50 transmits the check-in completion, the identification information of the rental room 22 being used, the scheduled check-out time (scheduled end time), the billing method, and other rental-related information regarding the terms of use to the mobile terminal. 90.

  On the other hand, in step S203, the portable terminal 90 receives the rental-related information from the management server 50 and displays the information on the screen. Subsequently, in step S204, the mobile terminal 90 enters the reserved rental room 22 together with the user, or starts using the rental room 22 if the user has already entered the room.

<Checkout stage>

  Next, the checkout stage in the system 10 will be described with reference to FIG.

  FIG. 12 illustrates the system 10 in which the processor 130 of the user's portable terminal 90, the processor 160 of the management server 50, and the electronic lock unit of the rental room 22 help the user check out in the reserved rental room 22. The checkout assistance modules executed by each of the processors 96 at 92 are conceptually represented by a flowchart.

  First, in step S331, the management server 50 measures the current time using the clock 172. Next, in step S332, the scheduled end time of the user who is currently focused on among a plurality of users having reservations is calculated. It reads from the user-specific management file and determines whether the current time is earlier than the scheduled end time. If the determination is YES, in step S333, an attempt is made to receive a checkout completion signal (an example of the “touch signal”) from the mobile terminal 90.

  Thereafter, the management server 50 determines whether or not the checkout completion signal has been received from the mobile terminal 90 in Step S334. If the determination is NO, the process returns to S331. If the determination is YES, however, in step S335, the management server 50 determines that the current user has checked out the reserved rental room 22.

  Here, steps S332 to S334 represent the user's dynamic behavior with respect to the distance of the user from the transmitter 30 (that is, the position of the rental room 22) in association with each other at a specific time (scheduled end time). A function of discretely measuring an example of an index is realized.

  Subsequently, in step S339, the management server 50 updates the user-specific management file so that the status is changed from “in use” to “vacant”. Thereafter, in step S340, the management server 50 calculates the amount of the rental fee by, for example, calculating the length of the actual use time, and transmits billing data indicating that the rental fee is charged for the amount. This is transmitted to the terminal 90, whereby the user is charged for the rental fee.

  On the other hand, if the determination in step S332 is NO, that is, if the user has not performed check-out even after the scheduled end time has elapsed, the management server 50 determines in step S336 that “the scheduled end time has elapsed. A check-out prompt signal for instructing the user to output a visual or audible message from the portable terminal 90 to prompt the user to "touch the mobile terminal 90 with the transmitter 30 to perform check-out". The data is transmitted to the portable terminal 90.

  Upon receiving the checkout prompt signal, in step S301, the portable terminal 90 outputs the message via a screen or a speaker according to the signal.

  After executing step S336, the management server 50 attempts to receive a checkout completion signal from the mobile terminal 90 in step S337.

  Thereafter, the management server 50 determines whether or not the checkout completion signal has been received from the mobile terminal 90 in Step S338. If the determination is NO, the process returns to S336; if YES, the process proceeds to step S335. As a result, the management server 50 determines that the user has checked out the reserved rental room 22 this time.

  On the other hand, the portable terminal 90 attempts to receive a signal from the transmitter 30 in step S302, and if a signal is received in step S303, based on the strength of the signal, the portable terminal 90 communicates with the transmitter 30. The distance to the terminal 90 is measured. Further, portable terminal 90 determines whether or not the distance measurement value is shorter than the short reception range setting value, that is, whether or not the user has substantially caused portable terminal 90 to touch transmitter 30.

  If the determination is NO, the process returns to S302. If the determination is YES, the portable terminal 90 extracts the corresponding transmitter ID from the received signal in step S304. Further, the portable terminal 90 displays the acquired transmitter ID in accordance with the correspondence between the transmitter ID and the identification information (for example, the room number) of the rental room 22 and stored in the memory 132. The information is converted into the identification information of the rental room 22. Further, the mobile terminal 90 collates the identification information with the identification information of the rental room 22 reserved by the user this time.

  Subsequently, when the collation is successful in step S305, the portable terminal 90 determines that the current user has performed checkout, and transmits the checkout completion signal to the management server 50 (step S333 or S337). .

  In FIG. 12, a broken line with “Case 1” indicates a scenario in which the mobile terminal 90 has transmitted a checkout completion signal to the management server 50 before the scheduled end time has elapsed, while “Case 2” has been added. The broken line represents a scenario in which the portable terminal 90 transmits a checkout completion signal to the management server 50 in response to the reminder after the scheduled end time has elapsed.

  After that, the mobile terminal 90 receives the charge based on the received bill data, and electronically pays the rental fee in step S306.

  Subsequently, in step S307, the portable terminal 90 again attempts to receive a signal from the transmitter 30, and if a signal is received in step S308, the portable terminal 90 transmits the signal based on the signal strength. The distance between the mobile terminal 30 and the mobile terminal 90 is measured. Further, the portable terminal 90 determines whether or not the distance measurement value is shorter than the set value for the long reception range, that is, whether or not the user continues to be present in the rental room 22 this time.

  If the determination is YES, in step S309, the portable terminal 90 outputs a visual or audible message for urging the user to “leave the rental room 22 after the scheduled end time has elapsed”. I do. Then, the process returns to step S307.

  On the other hand, if the determination in step S308 is NO, the portable terminal 90 determines in step S310 that the user has left the rental room 22, and subsequently in step S311, the lock command is transmitted together with the user ID to the electronic lock unit. 92 to the communication unit 92.

  On the other hand, the electronic lock unit 92 collates the received user ID with the user ID stored in the memory 97 in step S371. Specifically, the control unit 95 outputs a locking signal for switching the lock 94c of the mechanism unit 94 from the unlocked state to the locked state to the mechanism unit 94. Thereafter, the user ID is deleted from the memory 97.

  If the verification is successful, the electronic lock unit 92 locks the lock 94c in step S372. Thereafter, the user opens the door 91 from the room, exits from the reserved rental room 22, and closes the door 91. Thereafter, an unauthorized person cannot open the door 91 from the outside.

  Subsequently, in step S373, the electronic lock unit 92 transmits a lock completion signal indicating that the electronic lock unit 92 is locked to the management server 50 together with the user ID.

  On the other hand, in step S341, the management server 50 confirms that the rental room 22 has been normally locked based on the received information.

<Second embodiment>

  Next, an unmanned rental room management system 10 according to a second exemplary embodiment of the present invention will be described. However, the same parts as those of the unmanned rental room management system 10 according to the first embodiment will not be described again, and only different parts will be described in detail. The unmanned rental room management system according to the present embodiment is configured to execute the unmanned rental room management method according to the present embodiment.

  As described above, in the first embodiment, each rental room 22 is lent to the user for a fee, and there are both charging and user settlement associated with the use. On the other hand, in the present embodiment, each rental room 22 is rented out to the user free of charge, and there is no charge or user settlement associated with its use.

  In addition, in the first embodiment, the electronic lock unit 92 is provided, because each rental room 22 is lent to the user for a fee, and therefore, it is usually desired to limit the range of persons who can enter and leave each rental room 22. This is because there is a request and it is desired to improve the security of each rental room 22.

  On the other hand, the electronic lock unit 92 does not exist in the present embodiment, because the rental room facility 20 is installed in a facility (for example, a school such as a university campus) where the range of visitors is restricted to some extent. This is because each rental room 22 is rented out to the user free of charge, so that many people are expected to enter and leave the same rental room 22 relatively freely.

  Therefore, in the present embodiment, the electronic lock unit 92 is not attached to the door 91 or is not used even if the electronic lock unit 92 is attached. As a result, the user himself / herself (for example, door handle, lever handle, etc.) The door 91 can always be freely opened and closed (by operating an operating member such as a door knob).

<Overview of the entire sequence>

  FIG. 13A shows an example of the entire sequence (the entire main sequence) of the system 10 in a state where there is no delay action of the user (the actual action of the user follows a reserved time schedule (action schedule)). (A state that matches the regular action) in a plurality of time charts.

  In this example, the user reserves a certain rental room 22 in a certain rental room facility 20 based on a time schedule (action schedule) in which the scheduled start time is 15:30 and the scheduled end time is 17:30. Was done.

1) Notice to the user that the scheduled start time is approaching (reminder)

  The management server 50 displays a message indicating that the scheduled start time is 15:30 on the user's portable terminal 90 at a time that is a predetermined time before the scheduled start time, for example, at 15:00 30 minutes ago, or Command to output audibly.

2) Indoor judgment using the transmitter 30

  The mobile terminal 90 receives a signal from the transmitter 30 without being conscious of the user, and measures the distance from the transmitter 30 based on the strength of the signal. If the distance is larger than the set value for the short reception range but smaller than the set value for the long reception range, it is determined that the user is present in the rental room 22.

  Therefore, when the user enters the rental room 22, the mobile terminal 90 and / or the management server 50 determines that the user is present in the rental room 22, and conversely, when the user exits the rental room 22, the mobile terminal 90 And / or the management server 50 determines that the user is not present in the rental room 22.

3) Check-in judgment using transmitter 30

  After entering the room, the user consciously approaches the transmitter 30 in the rental room 22 and holds or touches the portable terminal 90 to the transmitter 30 (hereinafter, simply referred to as “touch” for convenience of explanation). ), And the portable terminal 90 and / or the management server 50 determine that the user has checked in.

4) Checkout judgment using transmitter 30

  Prior to leaving the room, the user consciously approaches the transmitter 30 in the rental room 22 and touches the mobile terminal 90 with the transmitter 30, and the user checks the mobile terminal 90 and / or the management server 50. Out is performed.

<Measures against check-in delay>

  FIG. 13B shows a plurality of time charts in the latter half of the entire sequence of the system 10 in a state where there is a delay in user check-in.

  Even if the user is in the rental room 22 and the user does not touch the portable terminal 90 with the transmitter 30 even after the scheduled start time has passed, check-in is performed even at the scheduled start time. Therefore, the portable terminal 90 and / or the management server 50 visually or urges the user to “check-in by touching the portable terminal 90 with the transmitter 30 after the scheduled start time has elapsed”. An audible message is output from the mobile terminal 90.

<Measures against check-out delay>

  In FIG. 3C, the latter half of the entire sequence of the system 10 is represented by a plurality of time charts in a state where there is a user check-out delay.

  If the user does not touch the mobile terminal 90 with the transmitter 30 even after the scheduled end time has elapsed, the checkout is not performed even at the scheduled end time, so the mobile terminal 90 and / or the management server 50 The portable terminal 90 outputs a visual or audible message for urging the user to “touch the transmitter 30 to perform the checkout after the scheduled end time has elapsed”.

<Measures against delay in leaving the room>

  FIG. 13C shows a plurality of time charts in the latter half of the overall sequence of the system 10 in a state where there is a delay in leaving the user.

  After the check-out, if the user continues to be present in the same rental room 22 even after the scheduled end time has elapsed, the portable terminal 90 and / or the management server 50 determines that “the rental time has passed since the scheduled end time has elapsed. The mobile terminal 90 outputs a visual or audible message for urging the user to “leave the room 22”.

<Reservation stage>

  In the present embodiment, the user supports the reservation of the rental room 22 by executing the same module as the reservation support module described above with reference to FIG.

<Check-in stage>

  Next, the check-in stage in the system 10 will be described with reference to FIG.

  FIG. 14 shows a check performed by the processor 130 and 160 of the user's mobile terminal 90 and management server 50 in the system 10 to assist the user in arriving and checking in the reserved rental room 22. The in-support module is conceptually represented by a flowchart.

  First, in step S431, the management server 50 measures the current time using the clock 172. Next, in step S432, the management server 50 calculates the scheduled start time of the plurality of reserved users who are currently focused on. It is read from the user-specific management file, and it is determined whether or not the current time is a notice time earlier than the scheduled start time by a predetermined time (for example, 30 minutes before the scheduled start time). If the determination is NO, the process returns to step S431, but if YES, the process proceeds to step S433.

  In step S433, the management server 50 transmits data indicating that the scheduled start time arrives 30 minutes later, together with the room ID of the reserved rental room 22, to the portable terminal 90 of the user this time. .

  On the other hand, in step S402, the portable terminal 90 displays the identification information of the rental room 22 represented by the received room ID on the screen.

  On the other hand, the management server 50 measures the current time using the clock 172 in step S434, and then determines in step S435 whether the current time is earlier than the scheduled start time for the current user. If the determination is YES, in step S436, an attempt is made to receive a check-in completion signal (an example of the “touch signal”) from portable terminal 90.

  Thereafter, the management server 50 determines whether or not a check-in completion signal has been received from the mobile terminal 90 in Step S437. If the determination is NO, the process returns to S434, but if YES, the process proceeds to Step S438.

  Here, steps S434-S437 represent the user's dynamic behavior with respect to the distance from the transmitter 30 (i.e., the position of the rental room 22) in association with a specific time (scheduled start time) in cooperation with each other. A function of discretely measuring an example of an index is realized.

  In step S438, the management server 50 determines that the current user has checked in the reserved rental room 22. Subsequently, in step S447, the management server 50 updates the user-specific management file so that the status is changed from “reserved” to “in use”.

  After that, in step S448, the management server 50 transmits to the mobile terminal 90 the check-in completion, the identification information of the rental room 22 being used, the scheduled check-out time (scheduled end time), and other rental-related information regarding the terms of use. .

  On the other hand, in step S410, the mobile terminal 90 receives the rental-related information from the management server 50 and displays the information on the screen.

  On the other hand, if the determination in step S435 is NO, in step S439, the management server 50 receives the indoor presence signal (a signal indicating that the user is not yet present in the rental room 22) from the portable terminal 90. Try. If the determination is NO, in S441, it is determined whether a predetermined time (for example, 10 minutes) has elapsed from the scheduled start time. If it has not elapsed, the process returns to step S439. If it has elapsed, in step S442, the current reservation is forcibly canceled as a penalty for the user's delay.

  On the other hand, if the determination in the step S440 is YES, in step S443, the management server 50 performs a "check-in by touching the mobile terminal 90 to the transmitter 30 after the scheduled start time has elapsed". A check-in reminder signal for instructing the mobile terminal 90 to output a visual or audible message to urge the user is transmitted to the mobile terminal 90.

  Upon receiving the check-in prompt signal, the portable terminal 90 outputs the message via a screen or a speaker according to the signal in step S401.

  After executing step S443, the management server 50 attempts to receive a check-in completion signal from the mobile terminal 90 in step S444.

  After that, in step S445, the management server 50 determines whether the check-in completion signal has been received from the mobile terminal 90. If the determination is NO, in S446, it is determined whether a predetermined time (for example, 10 minutes) has elapsed from the scheduled start time. If the determination is NO, the process returns to step S439, but if YES, in step S442, the current reservation is forcibly canceled as a penalty for the user's delay.

  If the determination in step S445 is YES, the management server 50 determines in step S438 that the current user has checked in the reserved rental room 22.

  On the other hand, in step S403, the portable terminal 90 attempts to receive a signal from the transmitter 30, and subsequently, in step S404, when a signal is received, the portable terminal 90 communicates with the transmitter 30 based on the signal strength. The distance to the terminal 90 is measured. Further, portable terminal 90 determines whether or not the distance measurement value is shorter than the short reception range setting value, that is, whether or not the user has substantially caused portable terminal 90 to touch transmitter 30.

  If the determination is NO, the mobile terminal 90 determines in step S405 whether the distance measurement value is longer than the short reception range setting value but shorter than the long reception range setting value. That is, it is determined whether or not the user exists in the rental room 22. If the determination is YES, the mobile terminal 90 transmits the indoor presence signal to the management server 50 in step S407 (step S439).

  On the other hand, if the determination in step S405 is NO, the portable terminal 90 determines in step S406 that the user is outside the rental room 22 because the distance measurement value is longer than the long reception range setting value this time. It is determined that it exists, and an outdoor presence signal is transmitted to the management server 50 (step S439). Then, the process returns to step S403.

  On the other hand, if the determination in step S404 is YES, in step S408, portable terminal 90 extracts a corresponding transmitter ID from the received signal. Further, the portable terminal 90 displays the acquired transmitter ID in accordance with the correspondence between the transmitter ID and the identification information (for example, the room number) of the rental room 22 and stored in the memory 132. The information is converted into the identification information of the rental room 22. Further, the mobile terminal 90 collates the identification information with the identification information of the rental room 22 reserved by the user this time.

  Subsequently, when the collation is successful in step S409, the portable terminal 90 determines that the current user has performed check-in, and transmits the check-in completion signal to the management server 50 (step S436 or S444). .

  In FIG. 14, the dashed line with “Case 1” indicates a scenario in which the mobile terminal 90 has transmitted a check-in completion signal to the management server 50 before the scheduled start time has elapsed, while “Case 2” has been added. The broken line represents a scenario in which the portable terminal 90 transmits a check-in completion signal to the management server 50 in response to the reminder after the scheduled start time has elapsed.

<Checkout stage>

  Next, the checkout stage in the system 10 will be described with reference to FIG.

  FIG. 15 shows a checkout support module executed by the processor 130 and 160 of the user's mobile terminal 90 and the management server 50 in the system 10 to assist the user in checking out in the reserved rental room 22. Are conceptually represented by a flowchart.

  First, in step S531, the management server 50 measures the current time using the clock 172. Next, in step S532, the management server 50 determines the scheduled end time of the user who is currently focused on among the plurality of reserved users. It reads from the user-specific management file and determines whether the current time is earlier than the scheduled end time. If the determination is YES, in step S333, an attempt is made to receive a checkout completion signal (which is an example of the “touch signal”) from portable terminal 90.

  Thereafter, the management server 50 determines whether or not the checkout completion signal has been received from the mobile terminal 90 in Step S534. If the determination is NO, the process returns to S331. If the determination is YES, however, in step S535, the management server 50 determines that the current user has checked out the reserved rental room 22.

  Here, steps S531-S534 represent the user's dynamic behavior with respect to the distance of the user from the transmitter 30 (that is, the position of the rental room 22) in association with each other in association with a specific time (scheduled end time). A function of discretely measuring an example of an index is realized.

  Subsequently, in step S539, the management server 50 updates the user-specific management file so that the status is changed from “in use” to “vacant”. Then, the management server 50 transmits the rental-related information to the portable terminal 90 in Step S540.

  On the other hand, if the determination in step S532 is NO, that is, if the user has not performed the checkout even after the scheduled end time has elapsed, the management server 50 determines in step S536 that “the scheduled end time has elapsed. A check-out prompt signal for instructing the user to output a visual or audible message from the portable terminal 90 to prompt the user to "touch the mobile terminal 90 with the transmitter 30 to perform check-out". The data is transmitted to the portable terminal 90.

  Upon receiving the checkout prompting signal, the portable terminal 90 outputs the message via a screen or a speaker according to the signal in step S501.

  After executing step S536, the management server 50 attempts to receive a checkout completion signal from the mobile terminal 90 in step S537.

  Thereafter, the management server 50 determines whether or not the checkout completion signal has been received from the mobile terminal 90 in Step S538. If the determination is NO, the process returns to S536, but if YES, the process proceeds to step S535. As a result, the management server 50 determines that the user has checked out the reserved rental room 22 this time.

  On the other hand, the portable terminal 90 attempts to receive a signal from the transmitter 30 in step S502, and subsequently, if a signal is received in step S503, the portable terminal 90 communicates with the transmitter 30 based on the strength of the signal. The distance to the terminal 90 is measured. Further, portable terminal 90 determines whether or not the distance measurement value is shorter than the short reception range setting value, that is, whether or not the user has substantially caused portable terminal 90 to touch transmitter 30.

  If the determination is NO, the process returns to S502. However, if the determination is YES, the portable terminal 90 extracts a corresponding transmitter ID from the received signal in step S504. Further, the portable terminal 90 displays the acquired transmitter ID in accordance with the correspondence between the transmitter ID and the identification information (for example, the room number) of the rental room 22 and stored in the memory 132. The information is converted into the identification information of the rental room 22. Further, the mobile terminal 90 collates the identification information with the identification information of the rental room 22 reserved by the user this time.

  Subsequently, when the collation is successful in step S505, the portable terminal 90 determines that the current user has performed a checkout, and transmits the checkout completion signal to the management server 50.

  In FIG. 15, a broken line with “Case 1” indicates a scenario in which the mobile terminal 90 has transmitted a checkout completion signal to the management server 50 before the scheduled end time has elapsed, while “Case 2” has been added. The broken line represents a scenario in which the portable terminal 90 transmits a checkout completion signal to the management server 50 in response to the reminder after the scheduled end time has elapsed.

  Thereafter, in step S506, the mobile terminal 90 displays the rental-related information received from the management server 50 on a screen.

  Subsequently, in step S507, the portable terminal 90 again attempts to receive a signal from the transmitter 30. Subsequently, when a signal is received in step S508, the portable terminal 90 transmits the signal based on the strength of the signal. The distance between the mobile terminal 30 and the mobile terminal 90 is measured. Further, the portable terminal 90 determines whether or not the distance measurement value is shorter than the set value for the long reception range, that is, whether or not the user continues to be present in the rental room 22 this time.

  If the determination is YES, in step S509, the mobile terminal 90 outputs a visual or audible message for urging the user to “leave the rental room 22 after the scheduled end time has elapsed”. I do. Thereafter, the process returns to step S507.

  On the other hand, if the determination in step S508 is NO, the portable terminal 90 determines in step S510 that the user has left the rental room 22.

  Further, the system 10 according to the present embodiment and the system 10 according to the first embodiment optionally have the following functions.

<Reservation change function>

  After the user makes a reservation, the communication between the management server 50 and the portable terminal 90 makes a reservation change function for accepting a user's change in the reservation contents of the rental room 22 and / or the scheduled time zone.

  According to an example of the reservation change function, when the user changes the reservation on the day of using the rental room 22, if the mobile terminal 90 does not generate the indoor presence signal or the outdoor presence signal, the user may receive the change from the user. Reservation change request is rejected.

<Absent period suppression function>

  The mobile terminal 90 determines whether or not the rental room 22 has an absence period in which the user is out of the rental room 22 and does not generate the room presence signal during the period from check-in to check-out. Then, when the absence period continues for a predetermined time or more, a visual or audible message for prompting the user to return to the rental room 22 is output.

  Note that the present embodiment can be implemented in a state where various changes are made. For example, the management server 50 executes at least a part of the data processing by the mobile terminal 90 that is the same as the data processing. It is possible to improve or, conversely, to perform at least a part of the data processing by the management server 50 so that the mobile terminal 90 executes the same data processing. This also applies to the second embodiment described below.

  As is clear from the above description, according to some embodiments described above, the actual dynamic behavior of the user is that the transmitter is installed in the rental space instead of the surveillance camera, and the distance to the transmitter is reduced. It is dynamically monitored by being discretely measured by the user's mobile terminal in association with time.

  The surveillance camera two-dimensionally monitors the monitoring target such as the rental space and the user in a bird's eye view, while the transmitter measures the same monitoring target one-dimensionally, that is, in the dimension of distance. That is, in effect, the transmitter corresponds to capturing the same monitoring target as a distance image.

  Paying attention to the fact that the distance measured by the transmitter is the radius of a circle centered on the position of the transmitter, the distance image acquired by the transmitter has a plurality of concentric regions centered on the position of the transmitter. Is extended to a two-dimensional image divided into. Therefore, when the shape of the monitoring target is approximately drawn by a plurality of concentric circles centered on the position of the transmitter in a plan view, the one-dimensional distance image should be extended to such a two-dimensional image. The rationality is improved.

  As described above, the transmitter has the same surveillance function as the surveillance camera, but the surveillance camera is always installed at a position where the user can visually recognize it. You may be concerned that your privacy has been compromised and may be concerned about privacy infringement. On the other hand, when the transmitter is installed, the user does not have such anxiety or concern. In that sense, unlike a surveillance camera, a transmitter can exhibit a similar surveillance function without giving a user anxiety.

  When a surveillance camera is used, the person to be photographed is not specified in advance, and therefore, photographing the face image plays an important role. On the other hand, when the transmitter is used, since the user to be monitored is specified in advance, the monitored object may be expressed as one point on the distance image.

  Furthermore, when a surveillance camera is used, advanced and complicated data processing is required to automatically analyze the imaging result, and thus usually requires human intervention. However, when a transmitter is used, the imaging result is represented by a plurality of distance values. Therefore, by performing simple data processing, the plurality of distance values can be converted into a user's behavior pattern.

  As described above, some embodiments of the present invention have been representatively described using two embodiments as examples, but the following ideas are extracted from those embodiments.

  It uses a transmitter (an example of which is the transmitter 30) and a user's mobile terminal (an example of which is the mobile terminal 90) and uses the user's designated space (an example of which is the mobile terminal 90). , Which is a rental space 22).

  The method includes a transmitter installed in the space, which transmits a unique signal, and a mobile terminal of a user, which receives a signal from the transmitter within a receivable range and receives the signal. Based on the signal, the distance from the transmitter can be measured.

  Specifically, the method includes the steps of: a) the portable terminal specifies a transmitter ID of the transmitter based on a signal received from the transmitter, and a correspondence between the transmitter and a space. A space specifying step (for example, step S408 or the like) for specifying a space in which the transmitter is installed according to a signal stored in a memory in advance; and b) the portable terminal and / or the management server transmits the received signal. A distance measuring step (for example, steps S404, S440, etc.) for discretely measuring the distance of the user from the transmitter in relation to time, and c) the portable terminal and / or the management server A monitoring step of monitoring the dynamic behavior of the user relative to the position of the space based on the temporal transition of the distance (for example, steps S404 to S406, Step S440, S443, at least one may include one of the steps such as S507-S510).

  The space may include a room in which an internal space is surrounded by an outer wall (an example of which is a rental space 22). In addition, the space may include an entry-prohibited area (an example of which is the rental space 22 after check-out) in which unauthorized users are prohibited from entering.

  The monitoring step is based on a distance measured at a certain time, and at that time, a first area (for example, a part of the area in the space, which is a part approaching the position where the transmitter is installed). , The touch state), a second area (for example, the room existing state) which is a part of the area in the space excluding the first area, and a third area (for example, the area outside the space). And determining which of at least two of the outdoor presence states exists.

  The space includes a specific area in a collective facility in which a plurality of personnel as a plurality of users are arranged, and the method includes: using the transmitter and the portable terminal of the plurality of personnel; It may be implemented to monitor dynamic behavior.

  As described above, some of the exemplary embodiments of the present invention have been described in detail with reference to the drawings. However, these are merely examples, and the embodiments described in the “Summary of the Invention” section may be used by those skilled in the art. The present invention can be implemented in other forms in which various modifications and improvements are made based on knowledge.

Claims (7)

A user monitoring method using a transmitter and a mobile terminal of a user to monitor a relative action of the user with respect to a designated space,
The method is
A transmitter installed in the space and transmitting a unique signal,
A mobile terminal of the user, within a receivable range, receiving a signal from the transmitter, and capable of measuring a distance from the transmitter based on the received signal, and implemented.
The method is
The portable terminal specifies a transmitter ID of the transmitter based on a signal received from the transmitter, and according to a correspondence relationship between the transmitter and the space, which is stored in a memory in advance, A space identification process for identifying a space where the transmitter is installed,
A distance measuring step in which the mobile terminal and / or the management server discretely measures a distance of the user from the transmitter in association with time based on the received signal;
A monitoring step in which the mobile terminal and / or the management server monitors dynamic behavior of the user relative to the position of the space based on a temporal change of the measured distance.   The user monitoring method according to claim 1, wherein the space includes a room in which an inner space is surrounded by an outer wall.   The user monitoring method according to claim 1, wherein the space includes an entry prohibited area in which an unauthorized user is prohibited from entering.   The monitoring step is based on a distance measured at a certain time, and at that time, a first area, which is a part of the area in the space that is close to a position where the transmitter is installed, A step of determining which of at least two of a second area, which is a part excluding the first area, and a third area, which is an area outside the space, in the area within the space; 4. The user monitoring method according to claim 1, further comprising:   The space includes a specific area in a collective facility in which a plurality of personnel as a plurality of users are arranged, and the method includes, using the transmitter and the portable terminal of the plurality of personnel, for each of the personnel. The user monitoring method according to any one of claims 1 to 4, which is performed to monitor dynamic behavior.   A program for causing a computer to function as the mobile terminal according to claim 1.   A recording medium on which the program according to claim 6 is recorded in a computer-readable manner.

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