JP2019174918A - Chat system, and program of chat system - Google Patents

Abstract

To provide a chat system allowing a chat user to perform status change and confirmation easily.SOLUTION: A chat system 100 includes a chat user terminal (110A) and a chat bot 121 for a chat server 120. The chat bot 121 determines presence or absence of an input from the chat user terminal (110A). It is configured that, when the presence of input is determined, the status of a prescribed contents in a database 122 is changed.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a chat system that transmits and receives chat data between a chat user's terminal and a chat bot of a chat server, and a program for the chat system.

  2. Description of the Related Art Conventionally, there is known a problem management system including a plurality of nodes, a messenger processing apparatus that exchanges chat information input from the plurality of nodes, and a problem management apparatus including a problem management database (for example, Patent Documents). 1).

Japanese Patent Laid-Open No. 2017-2111857 (see particularly paragraph 0010)

However, the above-described conventional problem management system easily registers information related to a problem in the problem management device when various problems that need to be dealt with, and displays chat information associated with the problem related information. Since there is a so-called problem-based configuration that allows quick reference, there is a problem that if there is no problem, the status cannot be changed because there is no status in the first place.
In other words, there is a problem that the status cannot be easily changed according to the situation in daily work.

  Therefore, the present invention solves the problems of the prior art as described above, that is, the object of the present invention is to provide a chat system in which a chat user can easily change and check the status, and its Is to provide a program.

  The invention according to claim 1 is a chat system that transmits and receives chat data between a chat user's terminal and a chat bot of a chat server, wherein the chat bot receives input from the chat user's terminal. When the presence / absence is determined and it is determined that there is an input, the above-described problem is solved by changing the status of the predetermined content in the database.

  In the invention according to claim 2, in addition to the configuration of the chat system according to claim 1, the chat user's terminal is installed at a company reception, and the person in charge registered in advance in the chat user's terminal The chatbot receives the chat data and identifies the person in charge from the chat data and is registered in advance when the name or the admission code is entered and sent as chat data from the chat user's terminal to the chatbot. The above-described problem is further solved by a configuration in which a notification of a visitor is transmitted to the contact person's contact terminal and the person in charge is changed to a status of being in the visitor state.

  In the invention according to claim 3, in addition to the configuration of the chat system according to claim 1, a use code is set for each conference room, and a preset use code is set in a chat user's terminal in the conference room. When it is input and transmitted as chat data from the chat user's terminal to the chat bot, the chat bot receives the chat data and identifies the conference room corresponding to the use code from the chat data. By changing the status to the status in use, the above-described problem is further solved.

  In the invention according to claim 4, in addition to the configuration of the chat system described in claim 1, when image data is transmitted as chat data from the chat user terminal to the chat bot, the chat bot receives the chat data. The above-described problem is further solved by the configuration in which the image data is transmitted to the member registered as chat data so that the lost article is guided and the status that the inquiry about the guided lost article is in progress is made.

  In addition to the configuration of the chat system described in claim 1, the invention according to claim 5 includes stamp acquisition information described at the point of the stamp rally, and the stamp acquisition information is input to the chat user terminal. When the chat data is transmitted from the chat user's terminal to the chat bot as chat data, the chat bot receives the chat data, specifies a stamp from the chat data, and transmits pre-registered stamp data to the chat user's terminal. In addition, the above-described problem is further solved by changing the status of the stamp acquisition status for the chat user.

  According to the sixth aspect of the present invention, in addition to the configuration of the chat system according to the first aspect, the call destination information is registered in advance in association with the call destination shortening information, and the message information is the message shortening information. In the chat user's terminal, pre-registered call destination shortening information and message shortening information are input and transmitted from the chat user terminal to the chat bot as chat data. The chatbot receives the chat data, identifies the corresponding call destination and message from the chat data, transmits the specified message information to the call destination, and changes the status to the transmitted status. The problem is further solved.

  In the invention according to claim 7, in addition to the configuration of the chat system according to claim 1, a chat bot is input from the chat user's terminal when preset presence-related information is input to the chat user's terminal. The chat bot receives the chat data and changes the status to the content of the chat data, and each chat user's terminal can display the status of the registered member. In this way, the above-described problems are further solved.

  According to an eighth aspect of the present invention, in addition to the configuration of the chat system according to the first aspect, in the chat user's terminal, the seminar specifying information and the fact of participation in the seminar are input, and the chat bot from the chat user's terminal. When the chat data is transmitted to the chat data, the chatbot receives the chat data and changes the status to the content of the chat data, thereby further solving the above-described problem.

  In the invention according to claim 9, in addition to the configuration of the chat system described in claim 1, work contractor information is registered in advance, and information and work for specifying the work contractor in the chat user terminal When information about the content is input and transmitted as chat data from the chat user's terminal to the chat bot, the chat bot receives the chat data and works on the pre-registered contact terminal of the work entrustee By transmitting information about the contents and changing the status to the requested status for the work, the above-described problem is further solved.

  The invention according to claim 10 is a chat system program for transmitting and receiving chat data between a chat user terminal and a chat bot of a chat server, wherein the chat bot receives input from the chat user. The problem described above is solved by causing a computer to execute a determination step for determining presence / absence and a status change step for the chatbot to change the status in the database when the input is received.

  The chat system of the present invention includes a chat user terminal and a chat bot of a chat server, so that chat data can be transmitted and received between the chat user terminal and the chat bot. The following unique effects can be obtained.

  According to the chat system of the first aspect of the present invention, since the status is changed simply by transmitting chat data input by the chat user to the chat bot, the chat user can easily change and check the status. .

According to the chat system of the invention of claim 2, in addition to the effect of the invention of claim 1, the visitor is transmitted to the terminal of the person in charge just by inputting the predetermined content. Since the status is changed to the status during the visitor, the person in charge can respond to the visitor immediately.
Furthermore, since the status of the person in charge is registered in the database, other persons can easily check the status of the person in charge.

According to the chat system of the invention of claim 3, in addition to the effect of the invention of claim 1, the conference room is changed to the in-use status simply by entering the use code. Therefore, the user can start a meeting immediately.
Furthermore, since the status regarding the usage status of the conference room is registered in the database, the status of the conference room that another person wants to use can be easily confirmed in real time.

  According to the chat system of the invention of claim 4, in addition to the effect of the invention of claim 1, when a chat user finds a lost item, the chatbot can be simply taken and sent to the chatbot. You can easily contact the owner to contact other members.

According to the chat system of the invention of claim 5, in addition to the effect of the invention of claim 1, stamp data is transmitted from the chatbot simply by the chat user inputting the stamp acquisition information of the point location. Therefore, the chat user can easily collect stamps around each point.
Furthermore, since the status is changed every time a stamp is acquired, the progress can be easily known.

  According to the chat system of the invention of claim 6, in addition to the effect produced by the invention of claim 1, the chat user may not be shortened simply by inputting the shortened call destination information and the shortened message information. Since the message to be used is transmitted to the call destination, the chat user can transmit the desired message content to the desired call destination with a small amount of input.

According to the chat system of the invention according to claim 7, in addition to the effect produced by the invention according to claim 1, the chat user can change his / her status simply by inputting his / her presence-related information, Chat users can easily change their status.
Furthermore, since the status of each chat user is registered in the database, other members (other chat users) can confirm the presence of a specific member in real time.

  According to the chat system of the invention according to claim 8, in addition to the effect produced by the invention according to claim 1, seminar specific information and seminar participation information are transmitted as a set from the chat user's terminal to the chat bot. Therefore, the administrator can easily grasp who is participating in which seminar.

  According to the chat system of the invention of claim 9, in addition to the effect of the invention of claim 1, the work request is made to the work consignee via the chatbot, so the status of the work request and the work You can easily confirm the assignment.

  According to the program of the chat system of the invention according to claim 10, the status is changed just by transmitting the chat data input by the chat user to the chat bot, similar to the effect produced by the invention according to claim 1. Chat users can easily change status and check.

The conceptual diagram which shows the high-order concept of the chat system which is 1st Example of this invention. The chart figure which shows operation | movement of the high-order concept of the chat bot which is 1st Example of this invention. (A) and (B) are a low-level conceptual diagram showing the chat system of the first embodiment of the present invention and a chart diagram showing the operation. (A) (B) is the conceptual diagram which shows the chat system of 2nd Example of this invention, and the chart figure which shows operation | movement. (A) and (B) are a conceptual diagram showing a chat system according to a third embodiment of the present invention and a chart showing an operation. (A) and (B) are a conceptual diagram showing a chat system according to a fourth embodiment of the present invention and a chart showing an operation. (A) and (B) are a conceptual diagram showing a chat system according to a fifth embodiment of the present invention and a chart showing the operation. (A) and (B) are a conceptual diagram showing a chat system according to a sixth embodiment of the present invention and a chart showing the operation. (A) (B) is the conceptual diagram which shows the chat system of 7th Example of this invention, and the chart figure which shows operation | movement. (A) (B) is the conceptual diagram which shows the chat system of 8th Example of this invention, and the chart figure which shows operation | movement.

The chat system of the present invention includes a chat user's terminal and a chat bot of a chat server. When the chat bot determines whether there is an input from the chat user's terminal and determines that there is an input, a predetermined in the database As long as the chat user can easily change and confirm the status by changing the status of the content, the specific embodiment may be any.
The program of the chat system of the present invention includes a determination step in which the chatbot determines whether or not there is an input from a chat user, and a status change step in which the chatbot changes the status in the database when there is an input. As long as the chat user can easily change and check the status by causing the computer to execute the program, the specific embodiment may be any.

For example, a chat user terminal transmits and receives information on a desktop personal computer terminal, a notebook personal computer terminal, a smartphone terminal, a tablet terminal, a wristwatch type terminal, etc., and is a so-called Internet wide area network, local network, Any network can be used as long as it can be connected to a communication network including a telephone line.
Further, the input format in the chat user's terminal may be a format in which voice input is converted into text, or a format in which text is directly input by the chat user.
Further, the method of asking on the chat screen of the chat user's terminal by the chat bot may be by voice, by text, or by both voice and text.

The chat system 100 and its program according to the first embodiment of the present invention will be described below with reference to FIGS. 1 to 3B.
Here, FIG. 1 is a conceptual diagram showing a superordinate concept of the chat system 100 according to the first embodiment of the present invention, and FIG. 2 is an operation of the superordinate concept of the chatbot 121 according to the first embodiment of the present invention. FIG. 3A is a lower conceptual diagram showing the chat system 100 according to the first embodiment of the present invention, and FIG. 3B is a chat system according to the first embodiment of the present invention. It is a chart figure which shows operation | movement of the subordinate concept of 100.

As shown in FIG. 1, the chat system 100 according to the first embodiment of the present invention includes a smartphone terminal 110 </ b> A that is an example of a chat user terminal, a chat server 120, and a chat bot provided in the chat server 120. 121.
Among these, a program of a chat bot 121 (status management bot) of a status management function is installed on the smartphone terminal 110A, and an icon 112 of the chat bot 121 is displayed on the chat screen 111A.

The chat server 120 has a program for the chat bot 121 and a database 122 for storing chat data and registering setting contents.
The smartphone terminal 110 </ b> A is configured to transmit / receive chat data to / from the chat bot 121 of the chat server 120.
The chat bot 121 is actually provided in the chat server 120, but as shown by the chain line, as a concept, the smartphone terminal 110 </ b> A chats with the chat bot 121 via the chat server 120. It is an image to send and receive.
The chat server 120 is configured to advance the process without waiting for the I / O result.
In the present embodiment, the chat bot 121 is configured to change the status of the predetermined content in the database 122, triggered by an input from the chat user's smartphone terminal 110A.

Specifically, as shown in FIG. 2, in step S1, as a determination step, the chat bot 121 determines whether or not there is an input from a chat user.
If it is determined that there is an input, the process proceeds to step S2. On the other hand, if it is determined that there is no input yet, step S1 is repeated.
In step S2, the chat bot 121 changes the status in the database 122 as a status change step.
As a result, the status is changed simply by transmitting the chat data input by the chat user to the chat bot 121.
As a result, the chat user can easily change and check the status.

Hereinafter, a more specific operation of the chatbot 121 will be described.
As shown in FIG. 3A, a personal computer terminal 110B, which is an example of a chat user terminal, is installed at a company reception.
Then, on the chat screen 111B of the personal computer terminal 110B, as an example of a message from the chat bot 121 to the visitor, the message “Come on! .
In addition, it may be displayed so as to require the visitor to input an entrance code (a so-called code including not only numbers but also letters) registered in advance by the person in charge and notified to the visitor in advance. .
First, for example, it is assumed that a visitor inputs “Suzuki-like meeting” as an example and clicks or taps a transmission button at the personal computer terminal 110B as shown in FIG.

Hereinafter, the operation of the chat bot 121 will be described in detail.
As shown in FIG. 3B, in step S11, the chat bot 121 determines whether or not there is an input from the chat user.
Specifically, the name of the person in charge registered in advance or the admission code is input and transmitted as chat data from the personal computer terminal 110B, which is the chat user's terminal, to the chat bot 121, and the chat bot 121 receives the chat data. Is received.
As described above, when the visitor inputs “Meeting Suzuki” and clicks or taps the send button, chat data of “Meeting Suzuki” is transmitted from the personal computer terminal 110B to the chatbot 121, so-called The chat bot 121 is notified by the push notification and receives the chat data of “Meeting with Suzuki”.
If it is determined that it has been received, the process proceeds to step S12. If it is determined that it has not been received yet, step S11 is repeated.

In step S12, the chat bot 121 identifies the person in charge from the received chat data, and transmits a visitor notice to the personal computer terminal PC1, which is an example of a contact person's contact terminal registered in advance.
Specifically, the chat bot 121 compares the chat data of “Meeting with Mr. Suzuki” with the database 122 of the contact person in advance registered, and the person in charge is “Suzuki”; Identify the contact.
Then, as shown in FIG. 3A, the chat bot 121 transmits chat data indicating that “the customer is at the reception!” To the personal computer terminal PC1 of the person in charge “Suzuki” as an example.
Then, the message “Customer at the reception!” Is displayed as a message from the chat bot 121 on the chat screen PC11 of the personal computer terminal PC1 of the person in charge “Suzuki”.

In step S <b> 13, the chat bot 121 changes the person in charge to a status of visiting customers.
Specifically, the chat bot 121 changes the status of “Suzuki” in the database 122 from “currently present” to “busy”, “responding to customers”, and the like.
As a result, just by inputting the predetermined content by the visitor, the fact of the visitor is transmitted to the personal computer terminal PC1 of the person in charge “Suzuki” and the status is changed to the in-visit status.
As a result, the person in charge “Suzuki” can immediately respond to the visitor without taking the trouble of changing the status.
Furthermore, since the status of the person in charge “Suzuki” is registered in the database 122, the other person can easily check the status of the person in charge “Suzuki”.
For example, when another person inputs “Suzuki” on the chat screen of his / her terminal (not shown) and transmits it to the chat bot 121, the chat bot 121 informs the other person that “It is a visitor!”. Reply to your device.

  The chat system 100 according to the first embodiment of the present invention thus obtained is between the smartphone terminal 110A and the personal computer terminal 110B, which are examples of the chat user's terminal, and the chat bot 121 of the chat server 120. The chat bot 121 determines whether or not there is an input from the chat user's smartphone terminal 110A or the personal computer terminal 110B, and when it is determined that there is an input, the chat bot 121 changes the status of the predetermined content in the database 122. With the configuration, the chat user can easily change and check the status.

  Furthermore, a personal computer terminal 110B, which is an example of a chat user's terminal, is installed at a company reception, and the name or admission code of the person in charge registered in advance is input to the chat user's personal computer terminal 110B, and the chat user's personal computer terminal 110B is input. When transmitted as chat data from computer terminal 110B to chat bot 121, chat bot 121 receives the chat data, identifies the person in charge from the chat data, and contacts the terminal of the person in charge “Suzuki” registered in advance. The personal computer terminal PC1, which is an example of the above, transmits a notification of the visitor and changes the status of the person in charge to the status during the visitor, so that the person in charge “Suzuki” does not need to change his / her status immediately. Come to Can respond to, further, it is possible that other person to easily check the status of the person in charge "Suzuki".

  In addition, the program of the chat system 100 according to the first embodiment of the present invention includes a determination step S1 in which the chatbot 121 determines whether or not there is an input from a chat user, and when there is an input, the chatbot 121 By causing the computer to execute the status change step S2 for changing the status at 122, the chat user can easily change the status and confirm the status.

Next, the chat system 100 and its program according to the second embodiment of the present invention will be described with reference to FIGS. 4 (A) and 4 (B).
4A is a conceptual diagram showing the chat system 100 of the second embodiment of the present invention, and FIG. 4B shows the operation of the chat system 100 of the second embodiment of the present invention. It is a chart figure.
The chat system 100 of the second embodiment is obtained by changing the use of the chat system 100 of the first embodiment to the status management of the conference room MR, and has many elements in common with the chat system 100 of the first embodiment. Detailed descriptions of common items are omitted.

A smartphone terminal 110A, which is an example of a chat user terminal of the chat system 100 according to the second embodiment of the present invention, is used in a conference room MR as shown in FIG.
When a use code (a so-called code including characters as well as numbers) is set for each conference room MR, the use code is input and transmitted to the chat bot 121 on the chat screen 111A of the smartphone terminal 110A. The chat bot 121 is configured to identify the conference room MR from the use code and change the status of the conference room MR from “available” to “in use”.
First, it is assumed that a chat user enters the conference room MR and inputs a use code on the chat screen 111A of his or her smartphone terminal 110A provided in the conference room MR.
The usage code may be a stationary code written on the table or wall of the conference room MR, or may be updated periodically by a program or the like.

Hereinafter, the operation of the chat bot 121 will be described in detail.
As shown in FIG. 4B, in step S21, the chat bot 121 determines whether or not there is an input from the chat user.
Specifically, a preset usage code is input and transmitted as chat data from the chat user's smartphone terminal 110A to the chat bot 121, and the chat bot 121 determines whether or not the chat data has been received. .
When it determines with having received, it progresses to step S22, and when it determines with having not received yet, step S21 is repeated.

In step S22, the chat bot 121 specifies the conference room MR corresponding to the use code from the received chat data, accesses the database 122, and changes the status of the specified conference room MR from “available” to “in use”. change.
Thus, the conference room MR is changed to a status of being used only by the user of the conference room MR inputting the use code.
As a result, the user can start a meeting immediately.
Furthermore, since the status regarding the usage status of the conference room MR is registered in the database 122, as shown in FIG. 4A, the status of the conference room MR that other people want to use can be easily confirmed in real time. Can do.

For example, when another person inputs “first conference room” which is a conference room MR to be used on the chat screen PC 21 of the personal computer terminal PC 2 and transmits it to the chat bot 121, the chat bot 121 accesses the database 122. Then, “in use” is acquired as an example of status information of “first conference room”.
Then, the chat bot 121 transmits a message “in use!” To the personal computer terminal PC2.
Then, the message “in use!” Is displayed as a message from the chat bot 121 on the chat screen PC21 of the personal computer terminal PC2.
The chat bot 121 transmits information about who is currently using the ID information of the smart phone terminal 110A of the chat user who has transmitted the use code to the chat bot 121 to the other personal computer terminal PC2 to notify other people. You may comprise as follows.

  In the chat system 100 according to the second embodiment of the present invention thus obtained, a use code is set for each conference room MR, and the preset use is set in the smartphone user 110A of the chat user in the conference room MR. When the code is input and transmitted as chat data from the chat user's smartphone terminal 110A to the chat bot 121, the chat bot 121 receives the chat data and identifies the conference room MR corresponding to the use code from the chat data. With the configuration in which the identified conference room MR is changed to the status in use, the user can start the conference immediately, and the status of the conference room MR that the other person wants to use can be easily confirmed in real time. The effect is enormous, as can be

Next, a chat system 100 and its program according to a third embodiment of the present invention will be described with reference to FIGS. 5 (A) and 5 (B).
Here, FIG. 5 (A) is a conceptual diagram showing the chat system 100 of the third embodiment of the present invention, and FIG. 5 (B) shows the operation of the chat system 100 of the third embodiment of the present invention. It is a chart figure.
The chat system 100 according to the third embodiment is obtained by changing the use of the chat system 100 according to the first embodiment to the status management of the lost property LT, and the chat system 100 according to the first embodiment and the second embodiment with respect to many elements. Therefore, detailed description of common items is omitted.

The chat system 100 according to the third embodiment of the present invention receives information about the lost property LT, guides the information about the lost property LT to all employees of the company, for example, as registered members, and the lost property LT. Is configured to manage status about.
For example, as shown in FIG. 5A, it is assumed that a chat user finds a lost bottle LT in the company.
Then, it is assumed that the chat user uses the camera function of the smartphone terminal 110 </ b> A that is his / her own terminal to photograph the lost article LT of the water bottle and transmits the image data GD of the lost article LT from the smartphone terminal 110 </ b> A to the chatbot 121.
At this time, information on the storage location of the lost property LT and information on the location where the lost property LT is found may be transmitted to the chatbot 121.

Hereinafter, the operation of the chat bot 121 will be described in detail.
As shown in FIG. 5B, in step S31, the chat bot 121 determines whether image data GD is input from the chat user.
Specifically, the image data GD is input and transmitted as chat data from the chat user's smartphone terminal 110A to the chat bot 121, and the chat bot 121 determines whether or not the chat data has been received.
If it is determined that it has been received, the process proceeds to step S32. If it is determined that it has not been received yet, step S31 is repeated.
For example, if the image data GD of the lost bottle LT is received, the process proceeds to step S32.

In step S32, the chat bot 121 transmits the received image data GD to a member registered as chat data to guide the lost article LT.
Specifically, as shown in FIG. 5A, for example, the image data GD of the lost article LT of the water bottle is transmitted to the registered member terminals CP1 and CP2 and, as an example, “It is a lost article!” Send.
Then, on the chat screens CP11 and CP21 of the member terminals CP1 and CP2, as the message from the chat bot 121, the image data GD of the dropped bottle LT of the water bottle and the message “It is dropped!” Are displayed.
At this time, information on the storage location of the lost property LT and information on the location where the lost property LT is found may be displayed as a message from the chatbot 121.

In step S <b> 33, the chat bot 121 sets the status of “inquiry” for the guided lost article LT.
Thereby, when the chat user finds the lost article LT, the chat bot 121 makes an inquiry to other members simply by taking a picture and transmitting it to the chat bot 121.
As a result, the owner can be easily contacted.
For example, when the owner inputs “I am!” On the chat screen CP21 of his / her terminal CP2 and transmits it to the chatbot 121 from his / her terminal CP2, the chatbot 121 receives the member's terminals CP1 and 110A. "Owner appears!" And the status is changed from "Inquiry" to "Returning to owner" or "End".

  In the chat system 100 according to the third embodiment of the present invention thus obtained, when the image data GD is transmitted as chat data from the chat user's smartphone terminal 110A to the chat bot 121, the chat bot 121 receives the chat data. The image data GD is transmitted to the terminals CP1 and CP2 of the members registered as chat data to guide the lost article LT and to make the status indicating that the lost article LT is being inquired. When you find a lost item LT, you can easily contact the owner.

Next, a chat system 100 and its program according to a fourth embodiment of the present invention will be described with reference to FIGS. 6 (A) and 6 (B).
6A is a conceptual diagram showing the chat system 100 of the fourth embodiment of the present invention, and FIG. 6B shows the operation of the chat system 100 of the fourth embodiment of the present invention. It is a chart figure.
The chat system 100 of the fourth embodiment is obtained by changing the usage of the chat system 100 of the first embodiment to the status management of the stamp rally, and the chat system 100 of the first to third embodiments with respect to many elements. Therefore, detailed description of common items is omitted.

In the chat system 100 according to the fourth embodiment of the present invention, when the stamp acquisition information is input and transmitted to the chat bot 121 in the smartphone terminal 110A which is an example of a chat user terminal, the chat bot 121 acquires the stamp. The stamp is identified from the information, and the stamp data ST registered in advance is transmitted to the chat user's smartphone terminal 110A, and the status of the stamp acquisition status is managed for the chat user.
For example, as shown in FIG. 6A, the chat user is “A-3”, which is an example of stamp acquisition information displayed on the signage terminal SN at the point location (also referred to as a checkpoint) of the stamp rally venue. And input “A-3” on the chat screen 111 </ b> A of the smartphone terminal 110 </ b> A that is its own terminal.
Then, it is assumed that the message is transmitted to the chat bot 121.

Hereinafter, the operation of the chat bot 121 will be described in detail.
As shown in FIG. 6B, in step S41, the chat bot 121 determines whether or not stamp acquisition information is input from the chat user.
Specifically, “A-3”, which is an example of stamp acquisition information, is input and transmitted as chat data from the chat user's smartphone terminal 110A to the chat bot 121, and the chat bot 121 receives the chat data. It is determined whether or not.
When it determines with having received, it progresses to step S42, and when it determines with having not received yet, step S41 is repeated.
In step S42, the chat bot 121 specifies a stamp from “A-3”, which is an example of stamp acquisition information of chat data, and is previously specified from “A-3” as shown in FIG. The registered stamp data ST is transmitted to the chat user's smartphone terminal 110A.

In step S43, the chat bot 121 changes the status of the stamp acquisition status for the chat user.
For example, the status is changed from “acquired first stamp, second stamp” to “acquired first stamp, second stamp, third stamp”.
Thus, the stamp data ST is transmitted from the chat bot 121 simply by the chat user inputting the point acquisition stamp information.
As a result, chat users can easily collect stamps around each point.
Furthermore, the status is changed every time a stamp is acquired.
As a result, it is possible to easily know the progress.
Further, when the administrator asks the chat bot 121 about the progress using the terminal, the chat bot 121 may return how many statuses there are.

  In the chat system 100 according to the fourth embodiment of the present invention thus obtained, the stamp acquisition information is described at the point of the stamp rally, and the chat acquisition information is input to the chat user's smartphone terminal 110A to chat. When the chat data is transmitted as chat data from the user's smartphone terminal 110A to the chat bot 121, the chat bot 121 receives the chat data, specifies a stamp from the chat data, and uses the pre-registered stamp data ST as the chat user's smartphone terminal. The chat user can easily collect stamps around each point by using the configuration to send to 110A and change the status of the stamp acquisition status for chat users. To, or the like can easily know the progress degree, the effect is enormous.

Next, a chat system 100 and its program according to a fifth embodiment of the present invention will be described with reference to FIGS. 7 (A) and 7 (B).
Here, FIG. 7A is a conceptual diagram showing the chat system 100 of the fifth embodiment of the present invention, and FIG. 7B shows the operation of the chat system 100 of the fifth embodiment of the present invention. It is a chart figure.
The chat system 100 of the fifth embodiment is obtained by changing the use of the chat system 100 of the first embodiment to status management of the simple call function, and the chat system of the first to fourth embodiments with respect to many elements. Since it is the same as 100, detailed description of common items is omitted.

The chat system 100 according to the fifth embodiment of the present invention is a smartphone user's smartphone terminal in which pre-registered call destination shortening information and message shortening information are input to the smartphone terminal 110A, which is an example of a chat user terminal. When transmitted from 110A to chatbot 121, chatbot 121 identifies the corresponding call destination and message from the chat data, transmits the specified message information to the call destination, and changes the status to the transmitted status. Has been.
For example, as shown in FIG. 7 (A), the chat user uses “Sato” as an example of pre-registered call destination shortening information and a pre-registered message on the chat screen 111A of his / her smartphone terminal 110A. Enter “den” as an example of the shortened information.

Here, the call destination shortened information “Sato” is a shortening of “Sato's contact information”, and in the database 122, the call destination shortened information “Sato” and “Sato's contact information” are stored. Registered in association.
Similarly, the message shortening information “Den” is a shortening of “Please call Mr. Suzuki!”, And in the database 122, the message shortening information “Den” and “Please call Mr. Suzuki”. ! "Is registered in association with the message information.
Then, it is assumed that the chat user transmits the call destination short information and the message short information from the smartphone terminal 110 </ b> A to the chat bot 121.

Hereinafter, the operation of the chat bot 121 will be described in detail.
As shown in FIG. 7B, in step S51, the chat bot 121 determines whether or not pre-registered call destination short information and message short information are input from the chat user.
Specifically, “Sato”, which is an example of shortened call destination information, and “Den”, which is an example of shortened message information, are input to the chat bot 121 from the chat user's smartphone terminal 110A as chat data. The chat bot 121 determines whether or not the chat data has been received.
If it is determined that it has been received, the process proceeds to step S52. If it is determined that it has not been received, step S51 is repeated.

In step S52, the chat bot 121 accesses the database 122, and the chat data “Satoden” to “Contact Sato-san” information and message information “Please call Mr. Suzuki!”. Is identified.
Then, the message information “Please call Mr. Suzuki!” Is transmitted as chat data to Mr. Sato's smart phone terminal SP1 as the contact information of Mr. Sato.
Then, as shown in FIG. 7A, the message “Please call Mr. Suzuki!” Is displayed as a message from the chatbot 121 on the chat screen SP11 of Mr. Sato's smartphone terminal SP1.
As a result, the chat user simply inputs the shortened information of the call destination and the shortened information of the message, and the frequently used message that is not shortened is transmitted to the call destination.
As a result, the chat user can transmit a desired message content to a desired call destination with a small input amount.
In step S53, the chatbot 121 changes to the transmitted status.

In addition, although the message information “Please call Mr. Suzuki!” Was directly sent from chat bot 121 to Mr. Sato's smartphone terminal SP1, as chat data, it was installed on Mr. Sato's smartphone terminal SP1 from chat bot 121. It may be configured to transmit to Mr. Sato's smartphone terminal SP1 via another chatbot (not shown).
In other words, the chatbot used by Mr. Sato, who is different from the chatbot 121 used by the chat user, is registered as the “contact information of Mr. Sato” and is used by the chat user. It is a configuration that is transmitted from the chat bot 121 to the chat bot used by Mr. Sato, and further transmitted to the smartphone terminal SP1 of Mr. Sato.

  In the chat system 100 according to the fifth embodiment of the present invention thus obtained, the call destination information is registered in advance in association with the call destination shortening information, and the message information is linked with the message shortening information. In the chat user's smartphone terminal 110A, the call destination's shortened information and the message's shortened information are input and transmitted from the chat user's smartphone terminal 110A to the chatbot 121 as chat data. The chat bot 121 receives chat data, specifies a corresponding call destination and message from the chat data, transmits the specified message information to Mr. Sato's smartphone terminal SP1, which is an example of the call destination, and changes to the transmitted status. Structure to change By it, and chat user can send a desired message content to the desired call destination with little input quantities, the effect is significant.

Next, the chat system 100 and its program according to the sixth embodiment of the present invention will be described with reference to FIGS. 8 (A) and 8 (B).
Here, FIG. 8A is a conceptual diagram showing the chat system 100 of the sixth embodiment of the present invention, and FIG. 8B shows the operation of the chat system 100 of the sixth embodiment of the present invention. It is a chart figure.
The chat system 100 of the sixth embodiment is obtained by changing the use of the chat system 100 of the first embodiment to status management for presence confirmation, and the chat system of the first to fifth embodiments with respect to many elements. Since it is the same as 100, detailed description of common items is omitted.

In the chat system 100 according to the sixth embodiment of the present invention, in the smartphone terminal 110A which is an example of the chat user terminal, preset presence-related information is input to the chat bot 121 from the chat user smartphone terminal 110A. When transmitted as chat data, the chat bot 121 receives the chat data and changes the status to the content of the chat data.
Examples of the presence-related information set in advance include “at present”, “going out”, “meeting”, “during training”, “during business trip”, “returning home”, and the like.
Furthermore, each chat user's terminal is configured to be able to display the status of registered members.
For example, as shown in FIG. 8A, when a chat user has a meeting from now on, in the chat screen 111A of his / her smartphone terminal 110A, “in-meeting” is set as an example of preset presence-related information. input.
Then, it is assumed that the chat user transmits presence-related information “meeting” from the smartphone terminal 110 </ b> A to the chat bot 121.

Hereinafter, the operation of the chat bot 121 will be described in detail.
As shown in FIG. 8B, in step S61, the chat bot 121 determines whether or not preset presence-related information is input from the chat user.
Specifically, “in meeting”, which is an example of presence-related information, is input and transmitted as chat data from the chat user's smartphone terminal 110A to the chat bot 121, and the chat bot 121 receives the chat data. It is determined whether or not.
If it is determined that it has been received, the process proceeds to step S62. If it is determined that it has not been received, step S61 is repeated.

In step S62, the chat bot 121 accesses the database 122 and changes the status of presence-related information about the chat user to the content received in step S61.
Specifically, for the chat user, Mr. Suzuki, for example, the status is changed from “presently attended” to “in conference”.
As a result, the chat user can change his / her status simply by inputting his / her presence information.
As a result, chat users can easily change their status.
Further, the status of each chat user is registered in the database 122.
As a result, other members (other chat users) can confirm the presence of a specific member in real time.

For example, as shown in FIG. 8A, as an example of another chat user, Mr. Sato inputs “Suzuki” as an example of a member he / she wants to know on the chat screen SP11 of his / her smartphone terminal SP1. It is assumed that the message is transmitted to the chat bot 121.
Then, the chat bot 121 accesses the database 122 and reads the current status information of “Suzuki”.
And to Sato's smartphone terminal SP1, “It ’s in a meeting!” ”Is returned.
Then, on the chat screen SP11 of Mr. Sato's smartphone terminal SP1, as a message from the chat bot 121, “It is in a meeting! Is displayed.

  The chat system 100 according to the sixth embodiment of the present invention thus obtained is a chat bot from the chat user's smartphone terminal 110A by inputting preset presence-related information in the chat user's smartphone terminal 110A. When the chat data is transmitted to the chat data 121, the chat bot 121 receives the chat data and changes the status to the content of the chat data, and Sato's smartphone terminal SP1 as an example of each chat user's terminal is registered. The chat user can easily change his / her status, and other members (other chat users) can check the presence status of a specific member in real time. Can be done with Such as, the effect is enormous.

Subsequently, a chat system 100 and a program thereof according to a seventh embodiment of the present invention will be described with reference to FIGS. 9 (A) and 9 (B).
Here, FIG. 9A is a conceptual diagram showing the chat system 100 of the seventh embodiment of the present invention, and FIG. 9B shows the operation of the chat system 100 of the seventh embodiment of the present invention. It is a chart figure.
The chat system 100 according to the seventh embodiment is obtained by changing the use of the chat system 100 according to the first embodiment to status management of attendance at seminars, and the chat according to the first to sixth embodiments with respect to many elements. Since it is common with the system 100, detailed description of common items is omitted.

  In the chat system 100 according to the seventh embodiment of the present invention, in the smartphone terminal 110A which is an example of the chat user terminal, the seminar identification information and the seminar participation information are input, and the chat user smartphone 110A to the chat bot 121 is input. When transmitted as chat data, the chat bot 121 is configured to receive the chat data and change the status to the content of the chat data.

For example, as shown in FIG. 9A, a chat user selects “seminar01” as an example of seminar specific information and “participation” as an example of seminar participation on the chat screen 111A of his / her smartphone terminal 110A. input.
Here, the seminar specifying information “seminar01” is information that can specify the date, place, and content of the seminar, or is registered in advance so that it can be specified.
Then, it is assumed that the chat user transmits seminar specific information and seminar participation information from the smartphone terminal 110 </ b> A to the chat bot 121.

Hereinafter, the operation of the chat bot 121 will be described in detail.
As shown in FIG. 9B, in step S71, the chat bot 121 determines whether or not there is input of seminar specifying information from the chat user and seminar participation.
Specifically, “seminar01” is input as an example of seminar specifying information, and “participation” is input as an example of seminar participation, and is transmitted as chat data from chat user's smartphone terminal 110 </ b> A to chatbot 121. It is determined whether the bot 121 has received the chat data.
If it is determined that it has been received, the process proceeds to step S72. If it is determined that it has not been received, step S71 is repeated.

In step S 72, the chat bot 121 accesses the database 122 and changes the status of “seminar01”, which is a predetermined seminar, to the status that the chat user Mr. Suzuki is participating.
Thereby, seminar specific information and seminar participation information are sent from the chat user's smartphone terminal 110A to the chat bot 121 as a set.
As a result, the administrator can easily grasp who is participating in which seminar.

For example, as shown in FIG. 9A, it is assumed that the administrator inputs “seminar01” on the chat screen PC31 of the personal computer terminal PC3 of the administrator, and transmits it to the chatbot 121 from the personal computer terminal PC3.
Then, the chat bot 121 accesses the database 122 to read information about “seminar01”.
Then, the participant list is returned to the administrator's personal computer terminal PC3.
Then, a participant list of “seminar01” is displayed as a message from the chat bot 121 on the chat screen PC31 of the administrator's personal computer terminal PC3.

Note that the administrator may input “Suzuki”, which is an example of a chat user, and transmit it to the chat bot 121 from the administrator's personal computer terminal PC3.
In this case, the chat bot 121 accesses the database 122 to read information about “Suzuki”.
Then, “participation” is transmitted to “seminar01” as the status of “Suzuki” to the personal computer terminal PC3 of the manager.
Then, on the chat screen PC31 of the administrator's personal computer terminal PC3, “Mr.“ Suzuki ”participates in“ seminar01 ”” is displayed as a message from the chatbot 121.

  In the chat system 100 according to the seventh embodiment of the present invention thus obtained, the chat user's smartphone terminal 110A receives the seminar identification information and seminar participation information, and the chat user's smartphone terminal 110A chats. When the chat data is transmitted to the chat 121, the chat bot 121 receives the chat data and changes the status of the chat data to the status of the chat data. The effect is enormous, such as being easily grasped using the personal computer terminal PC3.

Next, the chat system 100 and its program according to the eighth embodiment of the present invention will be described with reference to FIGS. 10 (A) and 10 (B).
Here, FIG. 10 (A) is a conceptual diagram showing the chat system 100 of the eighth embodiment of the present invention, and FIG. 10 (B) shows the operation of the chat system 100 of the eighth embodiment of the present invention. It is a chart figure.
The chat system 100 according to the eighth embodiment is obtained by changing the use of the chat system 100 according to the first embodiment to the task management status management, and the chat system 100 according to the first to seventh embodiments with respect to many elements. Therefore, detailed description of common items is omitted.

  The chat system 100 according to the eighth embodiment of the present invention is the smartphone terminal 110A, which is an example of the chat user's terminal. The chat user's smartphone terminal 110A is inputted with information specifying the work entrustee and information about the work content. When the chat bot 121 transmits the chat data to the chat bot 121 as the chat data, the chat bot 121 transmits information about the work contents to the personal computer terminal PC4 which is an example of the contact terminal of the work entrustee registered in advance and the work. It is configured to change to the requested status.

Here, it is assumed that work consignee information is registered in the database 122 in advance.
For example, as shown in FIG. 10A, a chat user who is a consignment source, as an example of information for specifying a work consignment destination on the chat screen 111A of his / her smartphone terminal 110A, “Make case” is entered as an example of information about the content.
Here, the information “XX company” specifying the work consignment destination is registered in the database 122 in association with the chat ID of “XX company”.
Then, it is assumed that the chat user transmits information specifying the work entrustee and information about the work content from the smartphone terminal 110 </ b> A to the chat bot 121.

Hereinafter, the operation of the chat bot 121 will be described in detail.
As shown in FIG. 10B, in step S81, the chat bot 121 determines whether or not information specifying work entrustees from chat users and information about work contents are input.
Specifically, “XX company”, which is an example of information for specifying a work consignment, and “Make case” is input as an example of information about the work content, and the chat bot from the chat user's smartphone terminal 110A. It is transmitted to 121 as chat data, and it is determined whether the chat bot 121 received the chat data.
If it is determined that it has been received, the process proceeds to step S82. If it is determined that it has not been received, step S81 is repeated.

In step S82, the chat bot 121 accesses the database 122, and specifies work consignee information and information on work contents from “production of XX company case” of the chat data.
And, as an example, “△△ is a task request from the company!” To the personal computer terminal PC4 of “XX company”, which is the contact person of the registered work consignment, as a example. ".
Then, as shown in FIG. 10 (A), the chat screen PC41 of the personal computer terminal PC4 of “XX company” has a message from the chatbot 121 “△△ is a task request from the company! “Production” is displayed.

In step S <b> 83, the chat bot 121 changes the status “requested to XX company” for the work “produce case” in the database 122.
Thereby, a work request is made to the work consignee via the chat bot 121.
As a result, the status of work requests and work assignments can be easily confirmed.
For example, in the chat screen 111 </ b> A of the smartphone terminal 110 </ b> A of the Δ △ company that is the consignment source, “task consignment list” is input as an example and transmitted to the chat bot 121.
Then, the chat bot 121 accesses the database 122 and acquires information on the “task delegation list”.
Then, the information of “task consignment list” is returned to the smartphone terminal 110A of the Δ △ company that is the consignment source.
Then, on the chat screen 111 </ b> A of the smart terminal 110 </ b> A of the Δ △ company that is the consignment source, information of “task consignment list” is displayed as a message from the chat bot 121.

In addition, on the chat screen 111 </ b> A of the smartphone terminal 110 </ b> A of the Δ △ company that is the consignment source, “produce case” may be input and transmitted as an example.
In this case, the chatbot 121 returns status information such as “Requested” and “Before Request” for “Manufacture Case” to the smartphone terminal 110A of the Δ △ company that is the consignment source.
In addition, on the chat screen 111A of the smartphone terminal 110A of the Δ △ company that is the consignment source, “XX company” may be input and transmitted as an example of the consignment destination.
In this case, the chat bot 121 returns a list of work entrusted to “XX company” and its status information to the smartphone terminal 110A of the ΔΔ company that is the commission source.

  In the chat system 100 according to the eighth embodiment of the present invention obtained in this way, the work consignee information is registered in advance, and information and work contents for specifying the work consignee in the chat user's smartphone terminal 110A. Is input as chat data from the chat user's smartphone terminal 110A to the chat bot 121, the chat bot 121 receives the chat data and is an example of a contact destination contact terminal registered in advance. The configuration is such that the information about the work content is transmitted to the personal computer terminal PC4 and the status is changed to the requested status, so that the status of the work request and the work assignment can be easily confirmed. The effect is enormous.

100 ... Chat system 110A ... Smartphone terminal (chat user's terminal)
111A ... Chat screen 112 ... (Chatbot) icon 110B ... Personal computer terminal (chat user's terminal)
111B ... Chat screen 120 ... Chat server 121 ... Chat bot 122 ... Database PC1 ... Personal computer terminal (terminal of contact person in charge)
PC11 ... Chat screen PC2 ... Personal computer terminal (of other users) (terminal of other users)
PC21 ... Chat screen CP1 ... (Member's) terminal (terminals of other members)
CP11 ... Chat screen CP2 ... (Member's) terminal (terminals of other members)
CP21 ... Chat screen MR ... Conference room LT ... Lost article (water bottle)
GD ... Image data SN ... Signage terminal ST ... Stamp data SP1 ... Mr. Sato's smartphone terminal (terminal of contact for callee)
SP11 ... Chat screen PC3 ... Personal computer terminal PC31 of administrator ... Chat screen PC4 ... Personal computer terminal PC41 of contact person of work consignee ... Chat screen

Claims (10)

A chat system that transmits and receives chat data between a chat user's terminal and a chat bot on a chat server.
A chat system, wherein the chat bot determines whether or not there is an input from the chat user's terminal, and when it is determined that there is an input, the status of a predetermined content in the database is changed. The chat user's terminal is installed at a company reception,
In the chat user's terminal, when the name of the person registered in advance or the admission code is inputted and transmitted as chat data from the chat user's terminal to the chat bot, the chat bot receives the chat data. 2. The configuration according to claim 1, wherein the person in charge is specified from the chat data, and a message indicating the visitor is transmitted to the contact person's contact terminal registered in advance, and the person in charge is changed to a status of being in the visitor. The chat system described.   When a use code is set for each conference room and a preset use code is input and transmitted as chat data from the chat user terminal to the chat bot in the chat user terminal in the conference room, the chat bot is 2. The chat system according to claim 1, wherein the chat system is configured to receive the chat data, specify a conference room corresponding to a use code from the chat data, and change the status of the specified conference room to being in use.   When image data is transmitted as chat data from the chat user's terminal to the chat bot, the chat bot transmits the received image data to the member registered as chat data to guide the lost item and guide the lost item The chat system according to claim 1, wherein the chat system has a status indicating that an inquiry is being made.   When the stamp acquisition information is written at the point of the stamp rally, and the stamp acquisition information is input and transmitted as chat data from the chat user terminal to the chat bot at the chat user terminal, the chat bot 2. The configuration of receiving data, specifying a stamp from chat data, transmitting pre-registered stamp data to a chat user's terminal, and changing a status of a stamp acquisition status for the chat user. The chat system described in.   Call destination information is pre-registered in association with call destination shortening information, message information is pre-registered in association with message shortening information, and pre-registered call destination shortening information in the chat user terminal When the message shortening information is input and transmitted as chat data from the chat user's terminal to the chat bot, the chat bot receives the chat data and specifies a corresponding call destination and message from the chat data. The chat system according to claim 1, wherein the specified message information is transmitted to a call destination and is changed to a transmitted status.   In the chat user's terminal, when preset presence-related information is input and transmitted as chat data from the chat user's terminal to the chat bot, the chat bot receives the chat data and 2. The chat system according to claim 1, wherein the chat system is configured such that the terminal of each chat user can display the status of a registered member by changing to the content status.   In the chat user's terminal, when the seminar specific information and seminar participation information are input and transmitted as chat data from the chat user's terminal to the chat bot, the chat bot receives the chat data and The chat system according to claim 1, wherein the chat system is changed to a content status.   Work entrustee information is registered in advance, and in the chat user's terminal, information specifying the work entrustee and information about the work content are input and transmitted as chat data from the chat user's terminal to the chatbot. The chat bot is configured to receive the chat data and transmit information about work contents to a contact terminal of a work entrustee registered in advance and change the status to a requested status for the work. The chat system according to claim 1. A chat system program for sending and receiving chat data between a chat user's terminal and a chat bot on a chat server,
A determination step in which the chatbot determines whether or not there is an input from the chat user;
A chat system program that causes a computer to execute a status change step of changing a status in a database when the input is made.