JP2019159970A - Profile management system, information management method, program, information processing device, and data transmission method - Google Patents

Abstract

To provide a profile management system capable of maintaining secrecy of a personal profile, and creating and utilizing the personal profile by an external service.SOLUTION: A profile management system 100 comprises: a program 122 for causing a first information processing device 10 that an individual uses to function as electronic data transmission means 13 for transmitting information on electronic data stored by a storage unit 20 to which only the individual has access authority to a second information processing device 50; and the second information processing device including profile creation means 53 for creating a personal profile on the basis of the information on the electronic data transmitted form the first information processing device, and search means 58 for providing a search service to transmit a search result specified on the basis of the personal profile stored in a storage area of which external access is restricted to the outside in response to a search request from the outside.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a profile management system, an information management method, a program, an information processing apparatus, and a data transmission method.

  There is known a technique of using a user profile when a user searches for information on a network. A user profile is information associated with a user. For example, user attributes, user preferences, files created by the user, information browsed by the user, and the like. In order to facilitate handling, keywords extracted from these are often handled as user profiles. By searching using the user profile, it is possible to provide highly useful information to the user. Therefore, it is preferable that the user profile is updated with new information when performing a search.

  A technique for automatically updating the user profile in this regard is known (for example, see Patent Documents 1 and 2). Patent Document 1 discloses a system that extracts words from a document with which a user is involved and records them in a user profile as keywords that identify individual interests. Patent Document 2 discloses a personal profile management apparatus that extracts text from an electronic mail exchanged by an individual and uses it to create a personal profile.

  However, since the conventional technology does not disclose user information for creating a user profile to the outside for the purpose of creating the user profile, there is a problem that the user profile cannot be created and used in an external service. That is, the user profile created by the technique of Patent Document 1 is merely used for automatic selection of a document that is useful for the user associated with the user profile, e-mail filtering, and the like. Are used by the same individual user. The personal profile (user profile) created by the technique of Patent Document 2 is used to selectively communicate with a person having information useful to him. use. Furthermore, even if the user information for creating the user profile can be provided to the outside, if the user does not want to provide the highly confidential user information to the outside, the user is eventually used in the external service. It is difficult to create and use profiles.

  An object of the present invention is to provide a profile management system capable of creating and utilizing an individual profile with an external service while maintaining the confidentiality of the individual profile.

  In view of the above problems, the present invention provides a first information processing device used by an individual, an electronic device that transmits information related to electronic data stored in a storage unit to which only the individual has access rights to a second information processing device. A program that functions as a data transmission unit, a profile creation unit that creates a personal profile based on information about the electronic data transmitted from the first information processing apparatus, and a storage area in which access from outside is restricted And a second information processing apparatus having a search means for providing a search service using the personal profile stored in the personal information.

  It is possible to provide a profile management system capable of creating and utilizing an individual profile with an external service while maintaining the confidentiality of the individual profile.

It is an example of the figure explaining the outline of a profile management system. It is an example of the figure explaining the information of the user for creating the user profile classified according to the ease of access. It is an example of a schematic block diagram of a profile management system. It is an example of the hardware block diagram of an information management server. It is an example of the functional block diagram which shows the user terminal which a profile management system has, and the function of an information management server in a block form. It is an example of the functional block diagram which shows the user terminal which a profile management system has, and the function of an information management server in a block form. It is a figure which shows an example of the index of a file, and the archive of a mail. It is a figure which shows an example of work history. It is a figure which shows the data structural example of a user profile. It is an example of the sequence diagram which shows the operation | movement procedure of the phase which a user terminal and an information management server produce a user profile. It is an example of the flowchart figure which shows the procedure in which an information management server creates and updates a user profile. It is an example of the figure which illustrates private data search typically. It is a figure which shows an example of the sequence diagram which shows the procedure in which a profile management system searches private data. It is an example of the figure which illustrates the procedure of the search of human resource information typically. It is a figure which shows an example of the sequence diagram which shows the procedure in which a profile management system searches human resource information. It is an example of the figure explaining a content search. It is a figure which shows an example of the sequence diagram which shows the procedure in which a profile management system searches a content. It is an example of the figure explaining the information of the user for creating the user profile classified according to the ease of access.

  Hereinafter, a profile management system, an information management method performed by the profile management system, and a data transmission method performed by a user terminal will be described as an example for carrying out the present invention.

<Outline of Profile Management System of Present Embodiment>
FIG. 1 is an example of a diagram illustrating an outline of a profile management system 100 according to the present embodiment. First, the user terminal 10 has a mail folder 103 and a content folder 104, in which personal user information is stored.
(1) The user terminal 10 creates and browses business mail, and creates, edits, or browses files using a business application. A terminal application 122 is operating on the user terminal 10, and the terminal application 122 creates a work history 8 indicating what kind of work the user has performed. The business history 8 is information that records what business the user has performed from the viewpoint of the usage history of the file including the mail. For example, the daily work contents and the file names used are recorded in a log format.
(2) The user terminal 10 transmits the created work history 8, the archive of transmitted / received mail, and the index of the file in the content folder 104 to the information management server 50 together with the user ID.
(3) In the information management server 50, the information management application 105 is running and manages the shared cabinet 101 and the special cabinet 102. The shared cabinet 101 is a shared storage area that can be accessed by unspecified users, and the special cabinet 102 is a cabinet that cannot be accessed by the user 7 even if the user profile is stored. That is, access from the user is restricted or prohibited. A cabinet means a data area or database in which data is stored. The information management application 105 can access the special cabinet 102, and stores the business history 8, the archive of mail, and the file index of the content folder 104 in the special cabinet 102 dedicated to each user.
(4) The information management application 105 creates and updates the user profile 9 based on the business history, mail archive, and file index of the content folder 104. The user profile 9 is stored in the special cabinet 102 of the information management server 50.

  As many special cabinets 102 of the information management server 50 as the user terminals 10 (or the number of users) are prepared (for example, a maximum of 100). If there are more user terminals 10, it can be handled by increasing the number of information management servers 50. By connecting the information management servers via a network, the user profile 9 can be used between a plurality of information management servers.

  According to the configuration as shown in FIG. 1, the user profile 9 is stored in the external information management server 50 as viewed from the user terminal 10, and therefore, other users than the user 7 of the user terminal 10 can be the user profile 9 of the user 7 Can be utilized. For example, in the conventional user profile 9 search method, the user terminal 10 stores the user profile 9, so that it is not easy for other users to search the user profile 9 itself. Further, when the user profile 9 is specified, there is a possibility that an individual is specified, and it is difficult to publish the user profile 9 itself. In this embodiment, since the user profile 9 is stored in the information management server 50 while keeping the personal name confidential, each user 7 can set the user profile 9 of another user via the information management server 50 in such a manner that it is difficult to identify an individual. You can search. Further, since the user 7 cannot access the user profile 9, there is no risk of leakage even if the user profile 9 includes personal information.

<Terminology>
Electronic data is data that can be handled by a computer. It may be called digital data. In this embodiment, it is called mail or file as an example.

  Information related to electronic data refers to a part or all of information accompanying electronic data such as attributes of electronic data and contents of electronic data. In the present embodiment, description will be made in terms of mail archive and file index.

  An individual profile is information widely associated with an individual. For example, user attributes (affiliation, work history, age, sex, etc.), user preferences, files created by the user, information browsed by the user, and the like. In this embodiment, the term “user profile” will be used. An example of the user profile 9 of this embodiment is a keyword and its weight.

  The storage area where access from outside is restricted refers to a storage area where access is prohibited, a storage area where a predetermined authority is required for access, a storage area where only a predetermined program can be accessed, and the like. In this embodiment, the term “special cabinet” will be used.

<Difference between areas accessible to others and areas accessible to information management apps>
One of the features of the profile management system 100 of the present embodiment is the difference between the area of information accessible by others and the area of information accessible by the information management application 105.

  FIG. 2 is an example of a diagram illustrating user information for creating a user profile classified according to accessibility. User information for creating a user profile is divided into a public area 110 and a private area 111. Further, the public area 110 is divided into a "public information area" 110a and a "information area closed within a specific organization" 110b. The former is information on users that can be accessed by publicly available services such as Internet search services. The latter is user information accessible only to users belonging to a specific organization. Therefore, the public area 110 can be said to be information on users that can be provided to public services that are open to the public or external services that are closed within a specific organization.

  On the other hand, the private area 111 is an area 111a of information managed by a personal terminal. Information managed by a personal terminal is information on a user who can access only a user who has access authority to the terminal. The private area 111 has not been provided to an external service in order to maintain confidentiality. In other words, personal documents stored in the private area 111, mails in the mailbox, etc. are not disclosed inside the company, and other users cannot search.

  The profile management system 100 according to the present embodiment positions the private area 111 as a semi-public area in order to achieve the purpose that the in-house intellectual information is a company property and should be used effectively as a company. 112. That is, it is handled as user information that can be provided to an external service in order to create a user profile by maintaining confidentiality.

This allows the following two things.
(1) The information management server 50 analyzes the information in the semi-public area 112, thereby improving the accuracy of the user profile 9 of the user who is the owner of the semi-public area 112.
(2) When certain intelligent information exists in the company, even a document or mail in the semi-public area 112 can be searched by an arbitrary user through the information management server 50.

<System configuration example>
FIG. 3 is an example of a schematic configuration diagram of the profile management system 100 of the present embodiment. The profile management system 100 includes one or more user terminals 10 capable of communicating via a network N and an information management server 50.

  The network N includes a LAN constructed in a facility where the user terminal 10 exists, a wide area Ethernet (registered trademark), a WAN connected to the LAN, a VPN (Virtual Private Network), a telephone network of a communication carrier, and the Internet. Etc. are constructed from a part or the whole. An external user terminal 10 can communicate with the information management server 50 via the network N.

  The user terminals 10-1 to 10-n (hereinafter, an arbitrary user terminal 10 is denoted by 10) are information processing devices operated by the user. The user terminal 10 is a device that is used by a user and communicates with other devices via a network. The user is a person who creates the user profile 9 in relation to the user, and further becomes a person who uses the user profile 9 of another person for searching or the like. That is, the users can use each other's user profiles 9 with each other. As an example, the user is assumed to be an employee working for a company, but how the user is specifically called may differ depending on the organization or the like.

  The user terminal 10 may be a terminal dedicated to the user or a terminal that can be used by an unspecified number of people. The user terminal 10 of the present embodiment is mainly the former, and when the user signs in to the user terminal 10, the user can use all resources of the user terminal 10. In the case of the latter user terminal 10, when the user signs in to a website, for example, the user's personal file is manipulated or web mail is used. Files are stored in storage on the cloud, and emails sent and received by webmail are saved on the website side.

  The terminal application 122 operating on the user terminal 10 monitors a business application (software) used by the user for work such as mail software, word processing software, PDF browsing software, and browser software, and archives emails or various types of software. An index of files and data used by the software is transmitted to the information management server 50.

  The user terminal 10 may be an information management device on which the terminal application 122 and the business application operate. The user terminal 10 is, for example, a PC (Personal Computer), a tablet device, a smartphone, a PDA (Personal Digital Assistant), a game machine, a navigation terminal, a wearable PC, or the like, but executes the terminal application 122 to communicate with the information management server 50 I can do it. Note that browser software may operate on the user terminal 10. In this case, the browser software obtains a Web page from the profile management system 100, thereby providing substantially the same function as the terminal application 122.

  When the user terminal 10 executes browser software and communicates with the information management server 50, the user operates a Web page displayed by the user terminal 10. In the present embodiment, the term “web page” includes a web page that is appropriately constructed by a web application. A web application refers to software used on a web browser or a mechanism thereof, which operates when a program in a script language (for example, JavaScript (registered trademark)) that operates on a web browser and a program on the web server side cooperate. .

  Note that the user terminal 10 of the present embodiment is a terminal that is prepared by a company or assumed to be used exclusively by a company, for example. Really private information that has nothing to do with a company is stored on a personally purchased terminal.

  The information management server 50 is an information processing apparatus that provides a search service for information to the user terminal 10 through the network N (server apparatus). The information management server 50 transmits information corresponding to the display component displayed by the terminal application 122 to the terminal application 122 operating on the user terminal 10. In addition, a Web page described in HTML, script language, and CSS (Cascade Style Sheet) is provided to the user terminal 10 for browser software operating on the user terminal 10.

  In the information management server 50, the information management application 105 is operating. The information management application 105 stores the business history 8, the mail archive, and the file index transmitted from the user terminal 10 at an arbitrary timing in the special cabinet 102 for each user. Then, the user profile 9 is created / updated from these.

  The information management server 50 may support cloud cloud computing. Cloud computing refers to a usage pattern in which resources on a network are used without being aware of specific hardware resources. In the case of supporting cloud computing, the physical configuration of the information management server 50 according to the present embodiment may not be fixed, and hardware resources are dynamically connected / disconnected according to a load or the like. May be configured.

<Hardware configuration example>
FIG. 4 is an example of a hardware configuration diagram of the information management server 50. The information management server 50 has a configuration of a general information processing device or server device. The information management server 50 includes a CPU 201 and a memory 202 that enables high-speed access to data used by the CPU 201. The CPU 201 and the memory 202 are connected to other devices or drivers of the user terminal 10, for example, a graphics driver 204 and a network device (NIC) 205 via the system bus 203.

  The graphics driver 204 is connected to an LCD (display device) 206 via a bus and monitors a processing result by the CPU 201. A touch panel may be integrally disposed on the LCD 206.

  The network driver 205 establishes a session with the user terminal 10 by connecting the user terminal 10 to the network N at the transport layer level and the physical layer level.

  An I / O bus bridge 207 is further connected to the system bus 203. On the downstream side of the I / O bus bridge 207, a storage device such as an HDD 209 by IDE, ATA, ATAPI, serial ATA, SCSI, USB (Universal Serial Bus), etc. via an I / O bus 208 such as PCI. Is connected. Instead of the HDD 209 or together with the HDD 209, an SSD (Solid State Drive) may be included.

  The HDD 209 stores a program 209p for controlling the entire information management server 50. In addition to the OS, the program 209p includes software that implements the functions of the information management server 50 described in the present embodiment.

  Further, an input device 210 such as a keyboard and a mouse (referred to as a pointing device) is connected to the I / O bus 208 via a bus such as a USB, and input and commands by an operator such as an administrator of the information management server 50 are connected. Is accepting.

  The LCD 206 and the input device 210 may be removed except when the operator uses the information management server 50.

  It is assumed that the hardware configuration of the user terminal 10 is the same as that in FIG. 4 or even if there is a difference, there is no problem in the description of the present embodiment.

  However, when the hardware configuration example in FIG. 4 is the user terminal 10, the HDD 209 stores a program 209p for controlling the entire user terminal 10. The program 209p includes an OS, a terminal application 122, browser software, and a Web page transmitted by the information management server 50.

<About functions>
FIG. 5 is an example of a functional block diagram illustrating the functions of the user terminal 10 and the information management server 50 included in the profile management system 100 in a block form. The functional block diagram of FIG. 5 is a functional block diagram of a phase in which the information management server 50 creates the user profile 9. Although only one user terminal 10 is shown in FIG. 5, each user terminal 10 has a similar function.

<< User terminal >>
The user terminal 10 includes a display control unit 11, an operation reception unit 12, a semi-public information transmission unit 13, a work history analysis unit 14, an operation monitoring unit 15, and a login request unit 16. These functions of the user terminal 10 are functions or means realized by the CPU 201 executing the program 209p expanded from the HDD 209 shown in FIG.

  The business application 121 and the terminal application 122 operate on the user terminal 10. As described above, the terminal application 122 is an application that communicates with the information management server 50 in order for the information management server 50 to create and update the user profile 9. The business application 121 is software for a user to perform business, for example, mail software, word processor software, PDF browsing software, browser software, and the like. In addition, the business application 121 is software dedicated to work (design software, accounting software, drawing software, program development software, etc.) that can be used for work.

  In addition, the user terminal 10 has a storage unit 20. The storage unit 20 is storage means realized by at least one of the HDD 209 and the memory 202 shown in FIG. In the storage unit 20, the mail folder 103 and the content folder 104 are constructed. The storage unit 20 has access rights only to the user who is the owner of the user terminal 10. In addition, the memory | storage part 20 may be constructed | assembled in the resource on the network which only the user terminal 10 can access, and the user terminal 10 does not need to possess.

表１は、メールフォルダ１０３を模式的に示す。メールフォルダ１０３とはメールソフトにより管理されるフォルダであり、少なくともユーザ端末１０が送信した送信メール及びユーザ端末１０が受信した受信メールを保存している。ユーザがＷｅｂメールを利用する場合、メールフォルダ１０３はユーザ端末１０にはなくネットワーク上にあればよい。

Table 1 schematically shows the mail folder 103. The mail folder 103 is a folder managed by mail software, and stores at least a transmitted mail transmitted by the user terminal 10 and a received mail received by the user terminal 10. When the user uses Web mail, the mail folder 103 may be on the network instead of the user terminal 10.

  Further, the mail folder 103 of this embodiment has a private folder (transmission) and a private folder (reception). The private folder (transmission) and the private folder (reception) are mails that are transmitted and received privately by the user, other than mail related to business. The terminal application 122 according to the present embodiment transmits the mail in the mail folder 103 including the private folder (transmission) and the private folder (reception) to the information management server 50 to create / update the user profile 9. Since the private folder (transmission) and the private folder (reception) include information that the user is personally interested in, in the present embodiment, the user profile 9 reflecting the private behavior that has been closed inside the user in the past. Can be created.

表２はコンテンツフォルダ１０４が有するコンテンツを模式的に示す。コンテンツフォルダ１０４は、メールソフト以外の業務アプリ１２１が使用するコンテンツ（主にファイル）を保存するためのフォルダである。従って、例えば、ワープロソフトが使用する文書ファイル、ＰＤＦ閲覧ソフトが使用するＰＤＦファイル、ブラウザソフトウェアが使用するＨＴＭＬファイル等が保存されている。なお、表２では業務アプリの種類ごとにファイルが保存されているが、異なる業務アプリ１２１のファイルが同じフォルダに保存されていてもよい。

Table 2 schematically shows contents included in the content folder 104. The content folder 104 is a folder for storing content (mainly files) used by the business application 121 other than the mail software. Therefore, for example, a document file used by word processing software, a PDF file used by PDF browsing software, an HTML file used by browser software, and the like are stored. In Table 2, files are stored for each type of business application, but files of different business applications 121 may be stored in the same folder.

  Next, returning to FIG. 5, the business application 121 will be described. The business application 121 includes a display control unit 11 and an operation reception unit 12. Note that other functions of the business application 121 are omitted.

  The display control unit 11 displays a screen generated by each business application 121 on the LCD 206. The display control unit 11 displays the mail in the mail folder 103 and the content in the content folder 104 on the screen. In addition, the display control unit 11 updates the screen according to an operation on the displayed screen.

  The operation reception unit 12 receives a user operation on the user terminal 10. The operation reception unit 12 notifies the operation content to the terminal application 122 (the operation monitoring unit 15 or the login request unit 16). The operation contents notified to the login request unit 16 are mainly a password and a user name. The operation content notified to the operation monitoring unit 15 is an archive of mail used by the business application 121 (for example, displayed on the LCD 206 by the display control unit 11) and an index of a file that is a content. Hereinafter, these are referred to as “semi-public information” according to FIG. 2 for convenience. As will be described later, the semi-public information includes a mail text and a file content, and may indicate a user's personal mail and the file itself.

  Next, the terminal application 122 will be described. The terminal application 122 includes a semi-public information transmission unit 13, a work history analysis unit 14, an operation monitoring unit 15, and a login request unit 16. First, the login request unit 16 logs into the information management server 50 by connecting to a URL (Universal Resource Locater) of the information management server 50 that is instructed by the user or set in advance in the terminal application 122 and transmitting authentication information. Request. As the authentication information, the user name and password of the user accepted by the operation accepting unit 12 are transmitted to the information management server 50. When the combination of the user name and the password is correct, the user logs in to the information management server 50, and the information management server 50 can identify the user and create the user profile 9.

  The operation monitoring unit 15 monitors the operations performed on the business application 121 by the user, the mail and file used in the business application 121, what operation is performed on the mail and file (work contents), and how much. To determine whether or not the time was worked (working time). Include these in the semi-public information. An example of semi-public information is shown in FIG.

  The business history analysis unit 14 analyzes the semi-public information and creates a business history 8. A method of creating the business history 8 will be described with reference to FIG.

  The business history analysis unit 14 sends the business history 8 and semi-public information to the semi-public information transmission unit 13. The semi-public information transmission unit 13 transmits the business history 8 and the semi-public information to the information management server 50. Since the user is specified by login, information for specifying the user (for example, a user ID or a token) is also transmitted.

<< Information management server >>
The information management server 50 includes a semi-public information reception unit 51, a profile creation unit 53, an authentication processing unit 54, and an information storage unit 55. These functions of the information management server 50 are functions or means realized by the CPU 201 executing the program 209p expanded from the HDD 209 to the memory 202 shown in FIG.

  In addition, the information management server 50 includes a storage unit 60. The storage unit 60 is storage means realized by at least one of the HDD 209 and the memory 202 shown in FIG. In the storage unit 60, a special cabinet 102, a shared cabinet 101, and a user information DB 106 (Date Base) are constructed. First, the special cabinet 102 and the user information DB 106 will be described. The storage unit 60 may be constructed in a network resource accessible by the information management server 50 or may not be held by the information management server 50.

表３は、特殊キャビネット１０２に記憶された情報を模式的に示す。特殊キャビネット１０２には特殊キャビネット名、ユーザＩＤ、セミパブリック情報、業務履歴、及び、ユーザプロファイル等の各項目が登録されている。特殊キャビネット１０２はユーザごとに用意されるため、特殊キャビネット名とユーザＩＤは１対１に対応付けられている。ただし、１つの特殊キャビネット１０２の領域が区分されるなどして複数のユーザのユーザプロファイル９が同じ特殊キャビネット１０２に保存されてもよい。

Table 3 schematically shows information stored in the special cabinet 102. In the special cabinet 102, items such as a special cabinet name, user ID, semi-public information, work history, and user profile are registered. Since the special cabinet 102 is prepared for each user, the special cabinet name and the user ID are associated one-to-one. However, the user profiles 9 of a plurality of users may be stored in the same special cabinet 102 by dividing the area of one special cabinet 102 or the like.

  The semi-public information includes the mail archive and file index as described above. The semi-public information is a temporary file that is deleted when it is used to create / update the user profile 9. However, when there is a sufficient capacity, the semi-public information may be retained even after being used to create the user profile 9.

  The business history is a text file that describes what business each user has performed, but the file format may be any file such as XML. When the user profile 9 is created, the business history 8 is deleted.

  Since the user profile 9 is updated with the semi-public information of the individual user, it always maintains the latest state.

  Since the shared cabinet 101 may have a known configuration in which each user saves a file, the description is omitted.

表４はユーザ情報ＤＢ１０６に登録されている情報を模式的に示す。ユーザ情報ＤＢ１０６は情報管理サーバ５０を利用しうるユーザに関する情報が登録されたデータベースである。ユーザ情報ＤＢ１０６にはユーザＩＤ、ユーザ名、パスワード、メールアドレス、及び、提示の許可が登録されている。ユーザＩＤはユーザを識別又は特定するユーザの識別情報である。ＩＤはIdentificationの略であり識別子や識別情報という意味である。ＩＤは複数の対象から、ある特定の対象を一意的に区別するために用いられる名称、符号、文字列、数値又はこれらのうち１つ以上の組み合わせをいう。

Table 4 schematically shows information registered in the user information DB 106. The user information DB 106 is a database in which information related to users who can use the information management server 50 is registered. In the user information DB 106, a user ID, a user name, a password, an e-mail address, and a presentation permission are registered. The user ID is user identification information that identifies or identifies the user. ID is an abbreviation for Identification and means an identifier or identification information. ID refers to a name, a code, a character string, a numerical value, or a combination of one or more of these used to uniquely distinguish a specific target from a plurality of targets.

  The user name is the name of the user. If uniqueness is guaranteed, it can be used instead of the user ID. The password is confidential information registered for each user. Information on the IC card such as an employee ID card may be registered.

  The e-mail address is used by the information management server 50 to notify the user of information. In the permission of presentation, as described later, it is set whether or not the user whose user profile 9 is searched permits the presentation of his / her own name.

  The user information DB 106 in Table 4 is merely an example, and in addition to those shown in Table 4, affiliation, telephone number, name, and the like may be registered.

  Returning to FIG. The authentication processing unit 54 determines whether or not user authentication is established according to whether or not the user ID and password transmitted from the user terminal 10 are registered in the user information DB 106. Note that the information management server 50 may use an authentication result by a predetermined authentication server instead of the authentication by the information management server 50.

  The semi-public information receiving unit 51 receives the business history 8, semi-public information, and user ID transmitted from the user terminal 10 from the user terminal 10. The business history 8 and semi-public information are sent to the information storage unit 55. The information storage unit 55 stores the work history 8 and semi-public information in the special cabinet 102 specified by the user ID.

  The profile creation unit 53 creates / updates the user profile 9 using the business history 8 and the semi-public information. An example of the user profile 9 is shown in FIG. 9, and the creation procedure is shown in FIG.

<Functions when using user profiles>
FIG. 6 is an example of a functional block diagram illustrating the functions of the user terminal 10 and the information management server 50 included in the profile management system 100 in a block form. The functional block diagram of FIG. 6 is a functional block diagram of a phase (mainly search) in which the user profile 9 is utilized. In the description of FIG. 6, differences from FIG. 5 are mainly described.

<< User terminal >>
In FIG. 6, user terminals 10-1 and 10-2 are shown for explanation. The user terminal 10-1 is a user terminal that makes a search request, and the user terminal 10-2 is a user terminal that is requested to provide a file (or name).

  The user terminal 10-1 in FIG. 6 includes a display control unit 11, an operation reception unit 12, a search request unit 17, a search result reception unit 22, a browsing request unit 18, and a message acquisition unit 19. These functions of the user terminal 10-1 are functions or means realized by the CPU 201 executing the program 209p expanded from the HDD 209 to the memory 202 shown in FIG.

  First, the user terminal 10-1 will be described. The functions of the display control unit 11 and the operation receiving unit 12 are the same as those in FIG. 5, but the operation receiving unit 12 receives an input of search conditions from the user. The search condition includes at least one search term. The search condition is sent to the search request unit 17.

  The search request unit 17 transmits the search condition to the information management server 50. The search result receiving unit 22 receives the search result from the information management server 50. As will be described later, the user profile 9 is reflected in the search result.

  The browsing request unit 18 transmits to the information management server 50 a browsing request for the material (semi-public information) selected by the user based on the relevance ratio of the file to the search term included in the search result. Note that the browsing request unit 18 may request presentation of the user's name. The message acquisition unit 19 acquires a permission or refusal message for the browsing request from the information management server 50.

  Next, the user terminal 10-2 will be described. The user terminal 10-2 includes a request acquisition unit 21, an operation reception unit 12, and a display control unit 11. The functions of the operation reception unit 12 and the display control unit 11 may be the same as described above. The request acquisition unit 21 acquires a request for browsing a file or presenting a name from the information management server 50, and transmits an answer according to a user operation to the information management server 50.

<< Information management server >>
The information management server 50 in FIG. 6 includes a search result transmission unit 57, a search unit 58, a search request reception unit 59, a browsing request acquisition unit 61, and a request unit 62. These functions of the information management server 50 are functions or means realized by the CPU 201 executing the program 209p expanded from the HDD 209 to the memory 202 shown in FIG.

  The search request receiving unit 59 receives a search request including at least one search word (word) from the user terminal 10. The search unit 58 searches for at least one of the special cabinet 102 and the shared cabinet 101 using a search word. Search methods include private data search, human resource information search, and content search. Details of these will be described later. The search result transmission unit 57 transmits the search result to the user terminal 10.

  The browsing request acquisition unit 61 acquires a file browsing request or a name presentation request from the user terminal 10 and sends these requests to the request unit 62. The request unit 62 specifies the user ID of the owner of the file requested to be browsed or the user ID of the name requested to be presented, and transmits a file browsing request or a name presentation request (request in FIG. 6) to this user. For example, it notifies the user who holds the file or the user who is requested to present his / her name by e-mail or the like.

<File index, mail archive>
FIG. 7A illustrates an example of a file index. The file index is a file attribute such as a file name, creation date / time, update date / time, creator, file type, and the like. In the present embodiment, it is further preferable that the content of the file itself is included in the form of text data or the like in order to extract keywords included in the user profile 9. In order to reduce the capacity of the file index, only text from the user's file may be extracted. As a result, the file can be specified.

  Further, the file index is included in the file index. The file path is the location of the file in the computer and information to be specified. A file path may be set by a URL.

  Further, it is more preferable that the index of the file includes the work time and the work content used by the user. As a result, it is possible to know how much time and what kind of work (editing, browsing, etc.) has been performed using the file, and the user terminal 10 can be used to create the work history 8. The index of the file after the creation of the work history 8 does not have to include work contents and work time.

  Since the operation monitoring unit 15 acquires the business application 121 operating on the user terminal 10 from the OS or the like, the operation monitoring unit 15 can acquire the active business application 121 and the file name. In addition, it is possible to determine what work has been performed by detecting whether there is input from the keyboard, overwriting of a file, or the like. Further, the operation monitoring unit 15 may refer to the user's schedule. For example, it can be determined that a file used in a time zone set as a meeting in the schedule is used for a work called a meeting.

  The index of the file in FIG. 7A is merely an example of information that can be transmitted to the information management server 50, and information about a part of the index of the file in FIG. May be sent to.

  FIG. 7B shows an example of mail archive. An email archive is a stored format email, which may be compressed, for example. The mail once read by the user is stored so that it can be read later without being deleted. Therefore, the contents are almost the same as the mail itself. The mail archive includes, for example, a sender, a receiver, a transmission date and time, a title, a mail text, an attached file, and the like, but may have other items.

  Similarly to the file index, the mail archive preferably includes the work time and work contents. The work content in the case of mail is creation, transmission, reception, or browsing of mail.

<Business history>
The business history analysis unit 14 creates a business history 8 using the semi-public information shown in FIG. Since the semi-public information includes the file name, work time, and work content as described above, it is possible to analyze what work the user has performed.

  FIG. 8 shows an example of the business history 8. The user terminal 10 uses mail and various files. For example, a created mail, information on the Internet browsed by the user, a document used for work, a presentation material used in a meeting, and the like are used. Along with these files, the business history 8 records the time zone in which these files were used as a log. That is, what kind of work the user has performed is recorded in time series with the file as the center. The business history 8 is recorded in time series for example every day.

  The business history 8 is information related to information that the user is interested in, and the profile creation unit 53 creates the user profile 9 from the business history 8 to reflect the private behavior that was previously closed inside the user. A user profile 9 can be created.

  The business history 8 is not necessarily required for creating the user profile 9. In this case, the user profile 9 may be created simply from independent words included in the semi-public information.

<Create user profile>
The profile creation unit 53 creates and updates the user profile 9 with reference to the work history 8. Specifically, the file and mail included in the semi-public information are selected based on the business history 8 and the weight of the file and mail is weighted. First, the following processing is performed based on the business history 8.
(i) Exclude semi-public information whose work time is less than the threshold.
(ii) Determine the contribution of semi-public information according to the work content.
(iii) Determine the contribution of semi-public information according to the working time.

  Supplement (i). Since files and emails that are opened and closed in a short period of time by users may be information that the user is not interested in or files and emails that are opened by mistake, such semi-public information is included in the creation / update of the user profile 9 Should not. Therefore, it is possible to prevent noise from entering the user profile 9 by excluding the semi-public information whose work time is less than the threshold from the creation target of the user profile 9.

  The work content of (ii) is, for example, new creation, editing, browsing, printing, or meeting. It can be considered that the degree of interest, knowledge, or relevance of the user with respect to semi-public information differs depending on the work content. Therefore, it is easy to reflect the user's interest level, knowledge level, relevance level, etc. in the user profile 9 by giving a large contribution level to the work content having high user interest level, knowledge level, or relevance level. Become. For example, the contribution degree is high in the order of new creation> edit> printing> browsing. Regarding the conference, it is considered that a new file is created as a conference material before the user participates. For example, a degree of contribution equivalent to that of printing or browsing is set.

  Further, it is considered that the longer the work time of (iii), the higher the user's degree of interest, knowledge, or degree of association with the semi-public information. Therefore, by giving a large contribution to semi-public information with a long work time, it becomes easy to reflect the user's interest level, knowledge level, relevance level, etc. in the user profile 9.

Next, the profile creation unit 53 creates the user profile 9 from the semi-public information by the following procedure.
A. In order to detect a keyword, the profile creation unit 53 performs morphological analysis on the contents of the file or the mail text included in the semi-public information. The morphological analysis may be performed by a server having an open API (Application Interface). For image data, OCR (Optical Character Reader) is performed and then morphological analysis is performed. Semi-public information is decomposed into parts of speech by morphological analysis.
B. Only independent words or nouns that have meaning are extracted. In the present embodiment, description will be made assuming that nouns are extracted for ease of explanation.
C. For example, the importance of each noun is calculated using TF (Term Frequency) -IDF (Inverse Document Frequency).

  The noun extracted in this way becomes a keyword candidate registered in the user profile 9. For example, the top 10 of the importance levels are specified. Accordingly, ten keywords are extracted for each file or mail. Then, the weight of each keyword can be determined by multiplying the importance by the contributions of the above (ii) and (iii).

  FIG. 9 shows a data configuration example of the user profile 9. The user profile 9 has items of user ID, keyword, weight, and extraction source.

  The user ID is information for specifying the user profile. For example, it may be a user name, an employee number at the place of work, or an e-mail address. The keyword is a word (noun) extracted from the file or mail that the user has browsed, edited, or printed as described above. The weight indicates how much the keyword in the user profile is related to the user, and it can be said that the larger the weight, the better the corresponding keyword represents the user.

  The extraction source is identification information of semi-public information from which keywords are extracted. Accordingly, the extraction source is, for example, a file name, a mail destination and transmission time (mail transmission source and reception time), a Web page (html file name), and the like. Although the file name is specified in FIG. 9, any information that can specify the file, such as unique identification information given to the file, may be used. By associating the keyword with the extraction source, it becomes possible to know which file should be provided when the user profile 9 is searched in the private data search described later.

<Operation procedure of user profile creation phase>
FIG. 10 is an example of a sequence diagram illustrating an operation procedure of a phase in which the user terminal 10 and the information management server 50 create the user profile 9. The process of FIG. 10 is started by the terminal application 122 when the user performs daily work.

  S1: The user performs work using the business application 121 in daily work. The operation reception unit 12 of the user terminal 10 receives an operation for the business application 121.

  S2: The operation monitoring unit 15 of the user terminal 10 monitors user operations and acquires semi-public information such as mail archives and file indexes.

  S3: The business history analysis unit 14 of the user terminal 10 analyzes the semi-public information and creates a business history 8. The timing for creating the business history 8 may be a regular timing such as once a day or immediately after the semi-public information is generated.

  S4: The semi-public information transmission unit 13 of the user terminal 10 transmits the business history 8, the semi-public information, and the user ID to the information management server 50.

  S5: The semi-public information receiving unit 51 of the information management server 50 receives the work history 8, the semi-public information and the user ID and sends them to the information storage unit 55. The information storage unit 55 stores the work history 8 and semi-public information in the special cabinet 102 specified by the user ID.

  S6: Next, the profile creation unit 53 of the information management server 50 creates and updates the user profile 9 using the business history 8 and the semi-public information. The creation / update of the user profile 9 in step S6 will be described with reference to the flowchart of FIG.

  FIG. 11 is an example of a flowchart illustrating a procedure for the information management server 50 to create / update the user profile 9.

  First, the profile creation unit 53 determines semi-public information whose work time is less than the threshold as a target of creation of the user profile 9 (S101).

  Next, the profile creation unit 53 determines the contribution of semi-public information according to the work content (S102).

  Next, the profile creation unit 53 determines the contribution of semi-public information according to the work time (S103).

  Next, the profile creation unit 53 performs morphological analysis on the content of the file of the semi-public information or the mail text to decompose it into parts of speech (S104). Then, for example, a noun is extracted (S105).

  Next, the importance of each noun is determined by TF-IDF or the like (S106). Then, the top ten nouns are determined in descending order of importance (S107).

  Then, a weight is calculated by multiplying the importance of these ten nouns by the contribution according to the work content and the work time (S108). Since the importance range is not determined as it is, it is preferable to normalize to a value such as 0 to 100 assuming the maximum possible value.

  Next, the profile creation unit 53 determines whether all semi-public information has been processed (S109). If semi-public information remains (No in S109), the process proceeds to step S104.

  When the processing of all semi-public information is completed (Yes in S109), the profile creation unit 53 compares the created user profile 9 with the keyword extracted from each semi-public information (S110).

  The profile creation unit 53 determines whether the created user profile 9 includes a keyword extracted from the semi-public information (S111).

  If there is the same keyword (Yes in S111), the profile creation unit 53 updates the weight of the user profile 9 with the average of the two weights (S112). Thereby, when the user's degree of interest, knowledge, or relevance of the keyword increases, the weight can be updated gradually with a high value, and when the user's interest, knowledge, relevance, or the like becomes low, the weight gradually decreases. The weight can be updated with the value.

  When there is no same keyword (No in S111), the profile creation unit 53 registers a new keyword and weight in the user profile 9 (S113). By doing so, a new keyword representing the user's profile can be registered.

  Thus, the weight of the keyword included in the user profile 9 can be determined based on the work content and work time recorded in the work history. The keyword weights may be determined based on the work content and the work time, and are not limited to the method of FIG.

<User profile utilization example 1>
Private Data Search Private data search will be described as an example of using the user profile 9. In the private data search, the information management server 50 searches the user profile 9 stored in the user's personal special cabinet 102 in addition to the information of all the shared cabinets 101 on the network.

FIG. 12 is an example of a diagram for schematically explaining private data search.
(1) User A inputs one or more search terms to the user terminal 10-1 and transmits a search request to the information management server 50.
(2) The search unit 58 of the information management server 50 searches the shared cabinet 101 and all the special cabinets 102 using the search word.
(3) The information management server 50 transmits the search result to the user terminal 10-1. Search results are displayed as follows.
"Public information: 2 cases,
***. Doc (Mr. A) Compliance rate 50%
***. Doc (Mr. B) Compliance rate 60%
Non-public information: 3 files 1: Compliance rate 30%
File 2: Compliance rate 80%
File 3: Compliance rate 60% "
Public information is mainly information retrieved from the shared cabinet 101. The public information is a public file searched in the shared cabinet 101, and it is possible to know what kind of material the user has (user name and file name). The non-public information is semi-public information searched in the special cabinet 102, and it is not known what kind of material it has (user name and file name). For this reason, in the non-public information, a file number and a matching rate that are not duplicated are indicated. In this way, privacy can be maintained.

  The relevance ratio can be calculated by the ratio of search terms hit (matched, caught or found) among the search terms set by the user A who executed the search.

  For example, five of the five search terms are included in the user profile 9, but four of them are extracted from the same file A (extraction source), and the other one is from another file B (extraction source). It is assumed that it has been extracted. The precision of file A is 80%, and the precision of file B is 20%. Alternatively, the number of search terms included in the semi-public information may be represented.

However, since weight alone is not considered, it is preferable to add the weight associated with the keyword to the relevance rate. For example, the weights of four keywords extracted from the file A are summed to obtain the matching rate. Alternatively, the weights of the four keywords are multiplied.
(4) User A who has executed the search can determine whether to request browsing of semi-public information based on the relevance ratio. When requesting browsing of semi-public information, the user A designates a file by a file number or the like and transmits a browsing request to the information management server 50. The relevance rate indicates how well the search term matches the semi-public information.
(5) The information management server 50 transmits a “file browsing request” to the user terminal 10-2 in response to the browsing request. Since the special cabinet 102 having the index of the file requested by the user A is obvious at the time of retrieval, a “file browsing request” is transmitted to the user B of the special cabinet 102. For example, a message “User A is requesting information disclosure of your file ΔΔ” is sent to user B.
(6) The user B determines whether or not to disclose information to the user A, and the user terminal 10-2 notifies the information management server 50 of disclosure permission or rejection.
(7) The information management server 50 transmits a message including an answer from the user B (information owner) to the user A. For example, “Disclosure is permitted” or “Disclosure is rejected” is transmitted. This message does not include the semi-public information itself, but if the information management server 50 holds the semi-public information, the semi-public information itself may be transmitted.

  Further, in the information disclosure request, the information management server 50 may transmit information (name, affiliation, e-mail address, etc.) on the information searcher user A to the information owner user B. In this way, user B can contact user A individually. In this way, by making private information a search target, a wealth of information and know-how belonging to individuals can be shared.

  FIG. 13 is a diagram illustrating an example of a sequence diagram illustrating a procedure for the profile management system 100 to search for private data. FIG. 13 starts when the user starts a private data search. Note that a user who searches for information is a user A, and a user who owns a file for which browsing is requested is a user B.

  S21: User A inputs a search term to user terminal 10-1. The operation reception unit 12 of the user terminal 10-1 receives an input of a search term.

  S22: The search request unit 17 transmits a search request including the search term to the information management server 50.

  S23: The search request receiving unit 59 of the information management server 50 receives the search request and sends a search word to the search unit 58. First, the search unit 58 searches the shared cabinet 101 with a search word. Since the entire file is stored in the shared cabinet 101, a file in which one or more of the search words hit is extracted.

S24: Next, the search unit 58 searches for the special cabinets 102 of other users except the user A. The search procedure is as follows.
Search the user profile 9 with a search term.
Read out from the user profile 9 the extraction source (file name) associated with the keyword of the user profile 9 in which even one word hits the search term.

  Note that the user A's special cabinet is excluded from the search target because his / her own file is stored, but the user's special cabinet 102 may be searched.

  S25: The search unit 58 calculates the matching rate between the file of the shared cabinet 101 that matches the search and the semi-public information. Since the body of the semi-public information does not exist in the information management server 50, it is substantially compared with the user profile, but the semi-public information in the user terminal 10 can be specified by the user profile extraction source. In order to respond to the browsing request, the search unit 58 associates a file number that does not overlap with the file name of the extraction source.

  S26: The search result transmission unit 57 transmits the search result to the user terminal 10-1. The search result includes the file name of the shared cabinet 101, the user name and the matching rate, and the file number and matching rate of the semi-public information of the special cabinet 102.

  S27: The search result receiving unit 22 of the user terminal 10 receives the search result, and the display control unit 11 displays the search result on the LCD 206. For example, the user A selects the file number of the semi-public information in consideration of the precision. The operation reception unit 12 receives a browse request for the semi-public information.

  S28: The browsing request unit 18 of the user terminal 10-1 transmits a browsing request to the information management server 50 together with the file number of the semi-public information.

  S29: The browsing request acquisition unit 61 of the information management server 50 acquires the browsing request, specifies the file name based on the file number, and specifies the user profile 9 having the file of this file name. When the user profile 9 is specified, the user B can be specified by the user ID of the user profile 9.

  S30: The request unit 62 of the information management server 50 transmits a file browsing request to the determined user B together with the file name and the like. Information that can identify the file may be included in addition to the file name. For this transmission, it is conceivable to use e-mail, for example. In addition, it may be transmitted by a push notification to the terminal application 122.

  S31: The request acquisition unit 21 of the user terminal 10-2 acquires a browsing request, and the display control unit 11 displays a file browsing request on the LCD 206. Since the user B inputs permission or rejection, the operation reception unit 12 receives this.

  S32: The request acquisition unit 21 of the user terminal 10-2 transmits permission or rejection to the information management server 50.

  S33: The request unit 62 of the information management server 50 creates a message based on permission or rejection and transmits it to the user terminal 10-1. Note that user B may attach the file requested in step S32. In this case, the information management server 50 can directly send the file to the user A.

  In this way, by making private information a search target, a wealth of information and know-how belonging to individuals can be shared. Since user A's name and file name of user B are not revealed to user A, privacy can be maintained. User A can acquire semi-public information using user B and mail.

<User profile utilization example 2>
-Human resource information retrieval Human resource information retrieval is one of the methods of utilizing knowledge in the field of knowledge management. By creating a mechanism that can identify “who knows what” and “where there are experienced people and experts”, the knowledge and know-how of “persons who have knowledge” and “people who need it” are linked. Effective use can be achieved. The search target is not limited to an expert, and the search for human resource information may be referred to as KnowWho.

  Since the user profile 9 in the special cabinet 102 is a keyword extracted from daily work, it includes a keyword that represents each person's specialty field. For example, keywords extracted from Web pages viewed by users during breaks, keywords extracted from non-business activities (volunteers, circle activities, etc.) within the company, keywords extracted from know-how information cultivated in side work The user profile 9 has the above.

  The user A who executes the search may want to search for human resources having information necessary for starting a new project, for example. This will be described with reference to FIG.

FIG. 14 is an example of a diagram schematically illustrating a procedure for searching for human resource information.
(1) For example, when the user A wants to find an expert on a certain theme, the search request is transmitted to the information management server 50 using the keyword of the theme.
(2) The search unit 58 of the information management server 50 searches the user profile 9 that is updated every day using a search word and searches for experts.
(3) The search unit 58 of the information management server 50 answers the search result to the user A. When answering, include a relevance rate that indicates the relevance of the search term. The calculation method of the relevance rate may be the same as that of private data search. For example, the following answer is displayed on the user terminal 10.
"User 1 (Suzuki) relevance rate 30%
User 2 precision 80% "
These users 1 and 2 are merely user numbers and cannot identify individuals (users A and B are information indicating individuals). The name is displayed for user 1 and the name is not displayed for user 2. At the time of answering, the information management server 50 refers to the user information DB 106 and determines whether or not the user permits presentation of the name. As a result, the user 1 can display the name and the user 2 can control the name not to be displayed.

  In the example of FIG. 14, the user 1 permits the presentation of the name, and the user 2 does not permit the presentation of the name. When the user A wants to contact the user 2, a message indicating permission or rejection of name presentation is acquired from the user 2 through the information management server 50 as in the private data search.

  FIG. 15 is a diagram illustrating an example of a sequence diagram illustrating a procedure for the profile management system 100 to search for human resource information. FIG. 15 starts when the user starts searching for human resource information. A user who searches for an expert is user A, and an expert is user C.

  S41: User A inputs a search term to user terminal 10-1. The operation reception unit 12 of the user terminal 10-1 receives an input of a search term.

  S42: The search request unit 17 transmits a search request including the search term to the information management server 50.

  S43: The search request receiving unit 59 of the information management server 50 receives the search request and sends a search word to the search unit 58. The search unit 58 searches for the special cabinets 102 of other users excluding the user A. In the search for human resource information, the user profile 9 may be searched using a search word.

  S44: The search unit 58 calculates the matching rate of the user profile 9 that matches the search. In order to respond to the name presentation request, the search unit 58 associates a user number that does not overlap with the user profile 9.

  S45: The search result transmission unit 57 transmits the search result to the user terminal 10-1. In the case of a user who permits the presentation of the name, the name, the user number, and the matching rate are included in the search result. In the case of a user who does not permit the presentation of the name, the user number and the relevance rate are included in the search results.

  The following processing is executed when the user 2 who is not permitted to present his / her name wants to contact the user A.

  S46: The search result receiving unit 22 of the user terminal 10-1 receives the search result, and the display control unit 11 displays the search result on the LCD 206. User A selects a user number in consideration of the precision. The operation reception unit 12 receives the selection of this number.

  S47: The browsing request unit 18 of the user terminal 10-1 transmits a name presentation request together with the user number to the information management server 50.

  S48: The browsing request acquisition unit 61 of the information management server 50 acquires a name presentation request, and determines a user (user C) from the user profile 9 associated with the user number in step S44.

  S49: The request unit 62 of the information management server 50 transmits a name presentation request to the user terminal 10-3 of the determined user C. For this transmission, it is conceivable to use e-mail, for example. In addition, it may be transmitted by a push notification to the terminal application 122.

  S50: The request acquisition unit 21 of the user terminal 10-3 acquires a name presentation request, and the display control unit 11 displays the name presentation request on the LCD 206. The name presentation request includes, for example, a message such as “User A wants to use his knowledge to request name presentation.” Since the user C inputs permission or rejection, the operation reception unit 12 receives this.

  S51: The request acquisition unit 21 of the user terminal 10-1 transmits permission or rejection to the information management server 50.

  S52: The request unit 62 of the information management server 50 creates a message based on permission or rejection and transmits it to the user terminal 10-1. The permission message displays “The user A selected by user A is Katoh (katoh@company.com). Contact permitted”. The denial message says “User A selected by user A Has refused to show his name. "

  In this way, individuals having specialized knowledge can be searched for by making private information a search target. Since the name of the user who does not present his / her name in principle is not revealed to the user A, the privateness can be maintained.

<User profile utilization example 3>
Content Search The content search is a search that takes into account the user profile 9 of the search execution user.

FIG. 16 is an example of a diagram illustrating content search.
(1) The user A inputs a search term to the user terminal 10, and the user terminal 10 transmits a search request to the information management server 50.
(2) The information management server 50 searches the shared cabinet 101 with a search word.
(3) Further, the information management server 50 searches the shared cabinet 101 using the search result.
(4) Further, the information management server 50 narrows down the search result in consideration of the user profile 9. At least one of (3) and (4) may be performed.
(5) The information management server 50 transmits these search results to the user terminal 10.
(6) The user terminal 10 displays, for example, “Searched with user profile taken into account. PPP.doc, QQQ.doc, RRR.doc” as a search result.

  According to the content search, the following search is possible. For example, when the user A searches for “company A policy briefing session”, the presentation material of the policy briefing session is extracted by the search. If this presentation document contains “results of previous year” or “summary of business plan for the current year”, the shared cabinet 101 displays “results of previous year” and “summary of business plan for this year”. ", The details of the results of the previous year, the details of the business plan of the current year, or the plan for new products are provided to the user. That is, the information management server 50 obtains detailed information by searching the shared cabinet again from the search result.

  Also, for example, a user in the sales department searches with the search term “MFP”. Further, it is assumed that a lot of sales-related information exists in the user profile 9 of this user. In this case, documents related to the MFP are searched, but by narrowing down with terms such as sales materials, the MFP catalog and proposal are searched and provided to the user.

  For example, a user in the customer engineer department searches for “MFP”. Further, it is assumed that a lot of support-related information exists in the user profile 9 of this user. In this case, documents related to the MFP are searched, but by narrowing down by terms such as support, an installation manual and a collection of troubleshooting examples are searched and provided to the user.

  FIG. 17 is a diagram illustrating an example of a sequence diagram illustrating a procedure for the profile management system 100 to search for content. FIG. 17 starts when the user starts the search.

  S61: The user inputs a search term into the user terminal 10. The operation reception unit 12 of the user terminal 10 receives an input of a search term. In addition, the user inputs search methods for full text search and content search to the user terminal 10. The operation reception unit 12 of the user terminal 10 receives an input of a search method.

  S62: The search request unit 17 of the user terminal 10 transmits a search request including a search word and a search method to the information management server 50.

If the search method is full text search, step S63 is executed.
S63: The search request receiving unit 59 of the information management server 50 receives the search request. The search unit 58 searches the shared cabinet 101 for the full text.

If the search method is content search, steps S64 to S66 are executed.
S64: The search request receiving unit 59 of the information management server 50 receives the search request. The search unit 58 searches the shared cabinet 101 for the full text.
S65: Next, the search unit 58 re-searches the shared cabinet 101 with words included in the searched file. It is preferable to search with words having high importance among words included in the file. The importance is determined by, for example, TF-IDF.
S66: Next, the search unit 58 uses the user profile 9 to narrow down the files searched in step S64.

  S67: The search result transmission unit 57 of the information management server 50 transmits the search result to the user terminal 10.

  Thus, according to the content search, it becomes possible to acquire information based on the user profile 9 unlike the result of pure full-text search.

  For content search, it is also effective to acquire appropriate information by inputting the user profile 9 into AI (artificial intelligence) instead of simply narrowing down with the user profile. The correspondence between the user profile and the word included in the file of the content folder 104 of the user is learned in advance. When a user profile is input to this learning result (discriminator), words having a deep relationship with the user are obtained. The information management server 50 narrows down the files searched by the search word input by the user with words having a deep relationship with the user output by the AI.

<Summary>
As described above, according to the profile management system 100 of the present embodiment, the user profile 9 is stored in the information management server 50 external to the user terminal 10, so that users other than the user can use the user profile of the user. 9 can be used.

<Other application examples>
The best mode for carrying out the present invention has been described above with reference to the embodiments. However, the present invention is not limited to these embodiments, and various modifications can be made without departing from the scope of the present invention. And substitutions can be added.

  For example, as shown in FIG. 18, the user terminal 10 may have a private area. FIG. 18 is an example of a diagram schematically illustrating user information for creating a user profile classified according to ease of access. In the description of FIG. 18, differences from FIG. 2 will be described. As shown in FIG. 18, the user information has a private area 111 in addition to the public area 110 and the semi-public area 112. The private area 111 is a second area 111b of information managed by a personal terminal. For example, it is user information that can be accessed only by a user who has access authority to the terminal. The terminal application 122 does not transmit the mail archive and the file index from the private area 111 to the information management server 50 (a completely private area). By having such a private area, the user can isolate really private information that the user profile 9 does not want to reflect.

  In the present embodiment, the information management server 50 creates a user profile, but the user terminal 10 may create a user profile. The user terminal 10 periodically updates the user profile and transmits the updated user profile to the information management server 50. In this case as well, the user profile can be kept up-to-date.

  Moreover, in this embodiment, although the user terminal 10 created the business history 8, the information management server 50 may create the business history.

  In addition to the employees of the company, the user may have any name such as a staff member, an employee, or a staff member. The company may be a legal group.

  In the above embodiment, the three search methods of private data search, human resource information search, and content search have been described. However, the search using the user profile 9 is not limited to these three methods. For example, it is conceivable that the user profile 9 is searched with the user attribute targeted by the advertisement, and the advertisement is distributed to a user with a high matching rate. As an in-house advertisement, the information management server 50 searches the user profile 9 with user attributes necessary for a new project, and distributes a project recruitment advertisement to a plurality of users having a high relevance rate.

  It is also possible for the user to search the user profile 9 without inputting a search word. For example, the information management server 50 searches for the user profile 9 of another user in the user profile 9 of the user who has logged into the user terminal 10. By doing this, it is possible to determine whether there is a user similar to his skill, and to share work or request to take over.

  Further, the information management server 50 can search the user profile 9 of another user by using the user profile 9 of an arbitrary user. For example, the user profile 9 of another user is searched for the user profile 9 of a user with good performance, and another user with a high relevance rate is assigned to the same job as the user with good performance. On the contrary, if the user profile 9 of another user is searched with the user profile 9 of the user with poor performance, and the user with the poor performance and the other user with high relevance rate are the same business, the other user is treated as another business. Assign to

  Further, the user can use the profile management system 100 of the present embodiment for file search, for example. The user inputs his / her own file to the user terminal 10 and transmits it to the information management server 50 together with the search request. The information management server 50 searches the user profile 9 by extracting words having high importance from the file. As a result, similar to the private data search, since the relevance ratio between the files owned by other users and the files input by the searcher's user can be known, similar files can be found. If this file is a minutes, there is a possibility that a similar meeting has been held in the past. Therefore, the user can obtain further related minutes and obtain knowledge of the meeting. Also, if this file is a paper, you can request browsing to a user who has a file containing knowledge similar to that of the paper, and request participation in the project.

  A folder such as the mail folder 103 and the content folder 104 may be called a directory.

  5 and 6 are divided according to main functions in order to facilitate understanding of the processing of the user terminal 10 and the information management server 50. The present invention is not limited by the way of dividing the processing unit or the name. Further, the processing of the user terminal 10 and the information management server 50 can be divided into more processing units according to the processing content. Moreover, it can also divide | segment so that one process unit may contain many processes.

  In addition, the user terminal 10 may have some or all of the functions of the information management server 50 as long as the description of the present embodiment is not hindered. For example, the user terminal 10 may have the business history analysis unit 14.

  Further, the functions of the information management server 50 may be distributed to a plurality of server devices, respectively, or a plurality of information management servers 50 may exist.

  The semi-public information transmission unit 13 is an example of an electronic data transmission unit, the profile creation unit 53 is an example of a profile creation unit, the search unit 58 is an example of a search unit, and the search result transmission unit 57 is a search result. The browsing request unit 18 is an example of a browsing request unit, the browsing request acquisition unit 61 is an example of a browsing request acquisition unit, and the request unit 62 is an example of a notification unit. The business history analysis unit 14 is an example of a business history creation unit, the special cabinet 102 is an example of a personal information storage unit, and the operation monitoring unit 15 is an example of an operation monitoring unit.

  The user terminal 10 is an example of a first information processing apparatus according to claims 1 to 15, and the information management server 50 is an example of a second information processing apparatus according to claims 1 to 15. The user terminal 10 is an example of a second information processing apparatus according to claims 16 to 18, and the information management server 50 is an example of an information processing apparatus according to claims 16 to 18. The user terminal 10 is an example of an information processing apparatus according to claims 19 to 21, and the information management server 50 is an example of a second information processing apparatus according to claims 19 to 21.

8: Work history 9: User profile 10: User terminal 50: Information management server 100: Profile management system

JP-A-2015-115024 JP 2000-76304 A

Claims (21)

The first information processing device used by individuals
A program for functioning as electronic data transmission means for transmitting information related to electronic data stored in a storage unit to which only the individual has access rights to a second information processing device;
Profile creation means for creating a personal profile based on information about the electronic data transmitted from the first information processing apparatus;
Search means for providing a search service for transmitting a search result specified based on the personal profile stored in the storage area where access from the outside is restricted in response to a search request from outside, to the outside;
And a second information processing apparatus. The second information processing apparatus
A plurality of storage areas each storing a plurality of individual profiles;
The profile management system according to claim 1, wherein the search unit searches for a profile of another individual different from the arbitrary individual in response to a search request from the arbitrary individual. The personal profile is associated with information about the electronic data,
The second information processing apparatus
3. The profile management system according to claim 1, further comprising: a search result transmission unit configured to transmit, to the first information processing apparatus, information related to the electronic data associated with the profile of the individual who has hit the search by the search unit. . The personal profile is associated with one or more keywords extracted from the electronic data and information about the electronic data from which the keywords are extracted,
The search means calculates a higher relevance rate for the electronic data as the number of the keywords hit when the search means searches the personal profile with a search term included in a search request,
The profile management system according to claim 3, wherein the search result transmission unit transmits information about the electronic data together with the relevance ratio to the first information processing apparatus. The personal profile is associated with one or more keywords extracted from the electronic data, the weights of the keywords, and information about the electronic data from which the keywords are extracted,
The search means calculates the relevance ratio based on the weight of the keyword hit in the search by the search means,
The profile management system according to claim 4, wherein the search result transmission unit transmits information on the electronic data together with the relevance ratio to the first information processing apparatus.   6. The information on the electronic data transmitted by the search result transmitting unit does not include a file name and a personal name for storing the electronic data in the storage unit. The profile management system described in the section. The program further includes the first information processing apparatus,
Function as browsing request means for transmitting the electronic data browsing request to the second information processing apparatus;
The second information processing apparatus
A browsing request acquisition unit that acquires a browsing request for the electronic data based on information about the electronic data transmitted by the search result transmission unit;
7. The profile according to claim 3, further comprising notification means for notifying that the electronic data is requested to the individual who stores the electronic data requested to be browsed in the storage unit. Management system. The personal profile is associated with information related to the individual storing the electronic data in the storage unit,
The second information processing apparatus
3. The profile management system according to claim 1, further comprising: a search result transmission unit configured to transmit, to the first information processing apparatus, information related to the individual associated with the profile of the individual who has been hit by the search performed by the search unit. The personal profile is associated with one or more keywords extracted from the electronic data and the personal identification information,
The search means calculates a higher relevance rate for the individual as the number of the keywords hit when the search means searches the personal profile with the search term included in the search request,
The profile management system according to claim 8, wherein the search result transmission unit transmits information on the individual together with the relevance ratio to the first information processing apparatus. The second information processing apparatus
A personal information storage unit configured to set whether or not to present personal information in association with the personal identification information;
The search result transmitting means transmits the information about the individual to the first information processing apparatus only for the individual set to present information about the individual,
The profile management system according to claim 9, wherein the relevance ratio is transmitted to the first information processing apparatus for the individual set to not present information related to the individual. The program further includes the first information processing apparatus,
Function as browsing request means for transmitting the request for presentation of the personal name to the second information processing apparatus;
The second information processing apparatus
Browsing request acquisition means for acquiring a request for presenting the name of the individual based on the information related to the individual transmitted by the search result transmitting means;
The profile management system according to claim 9, further comprising a notifying unit that notifies the individual who is requested to present his / her name. The second information processing apparatus
A plurality of first information processing devices having a shared storage area shared by a plurality of first information processing devices for storing electronic data;
The profile management system according to claim 1, wherein the search unit narrows down the search result of the shared storage area based on the profile of the individual who requested the search. The program further includes the first information processing apparatus,
Operation monitoring means for monitoring operations performed on the electronic data in the first information processing apparatus;
The operation monitoring means functions as work history creating means for creating work history of the individual based on the work contents and work time for the electronic data created by monitoring operations on the electronic data,
The electronic data transmitting means transmits the work history together with information on electronic data to the second information processing apparatus,
The profile management system according to any one of claims 1 to 12, wherein the profile creation unit of the second information processing apparatus creates the profile based on information related to the business history and the electronic data. The personal profile is associated with one or more keywords extracted from the electronic data, the weights of the keywords, and information about the electronic data from which the keywords are extracted,
The profile management system according to claim 13, wherein the profile creation unit determines the weight based on the work content and the work time for the electronic data included in the work history. An information management method performed by a first information processing apparatus used by an individual and a profile management system that provides a search service to the first information processing apparatus,
The first information processing apparatus transmits information related to electronic data stored in a storage unit to which only the individual has an access right to the second information processing apparatus;
Performed by the second information processing apparatus,
A step of creating a personal profile based on information related to the electronic data transmitted from the first information processing apparatus;
Provided is a search service in which search means transmits search results specified based on the personal profile stored in the storage area where access from the outside is restricted in response to a search request from the outside. Steps,
An information management method. An information processing device that receives information about electronic data stored in a storage unit that only the individual has access to, from a second information processing device used by the individual,
Profile creation means for creating a personal profile based on information about the electronic data transmitted from the second information processing apparatus;
Search means for providing a search service for transmitting a search result specified based on the personal profile stored in the storage area where access from the outside is restricted in response to a search request from outside, to the outside; An information processing apparatus. An information management method performed by an information processing apparatus that receives information on electronic data stored in a storage unit that only the individual has an access right from a second information processing apparatus used by the individual,
A step of creating a personal profile based on information about the electronic data transmitted from the second information processing apparatus;
Provided is a search service in which search means transmits search results specified based on the personal profile stored in the storage area where access from the outside is restricted in response to a search request from the outside. Steps,
An information management method. An information processing apparatus that receives information on electronic data stored in a storage unit that only the individual has access rights from a second information processing apparatus used by the individual,
Profile creation means for creating a personal profile based on information about the electronic data transmitted from the second information processing apparatus;
Search means for providing a search service for transmitting a search result specified based on the personal profile stored in the storage area where access from the outside is restricted in response to a search request from the outside, to the outside
Program to function as. Profile creation means for creating a personal profile based on information about electronic data transmitted from the information processing apparatus;
Search means for providing a search service for transmitting a search result specified based on the personal profile stored in the storage area where access from the outside is restricted in response to a search request from outside, to the outside; An information processing device used by an individual that communicates with a second information processing device having a network via a network,
An information processing apparatus comprising electronic data transmission means for transmitting information related to the electronic data stored in a storage unit to which only the individual has an access right to a second information processing apparatus. Profile creation means for creating a personal profile based on information about electronic data transmitted from the information processing apparatus;
Search means for providing a search service for transmitting a search result specified based on the personal profile stored in the storage area where access from the outside is restricted in response to a search request from outside, to the outside; A data transmission method performed by an information processing device used by an individual that communicates with a second information processing device having a network,
A data transmission method, characterized in that electronic data transmission means transmits information relating to the electronic data stored in a storage unit to which only the individual has access rights to a second information processing apparatus. Profile creation means for creating a personal profile based on information about electronic data transmitted from the information processing apparatus;
Search means for providing a search service for transmitting a search result specified based on the personal profile stored in the storage area where access from the outside is restricted in response to a search request from outside, to the outside; An information processing device used by an individual that communicates with a second information processing device having a network via a network,
A program that causes an electronic data transmission unit that transmits information related to the electronic data stored in a storage unit to which only the individual has an access right to a second information processing apparatus.

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