JP2019095076A - System, program, device and method for shop management - Google Patents

Abstract

To achieve energy saving of the adjustment of shop environment by achieving the comfortableness of the shop environment in accordance with a shop environment state, and to achieve energy saving such as the reduction or the like of troubles for environment regulation.SOLUTION: A shop management system (2) for managing an environment in a shop includes: environment regulation means (an environment regulation part 8) including any or two or more regulations of illumination, temperature, humidity, air supply/discharge, and air cleaning of a portion or whole of a management area (6-E); and control means (an environment control part 10) connected to the environment regulation means by wire or by radio to acquire shop visiting person information for a specific period, on a specific date, or in a specific time, calculate a prediction value of shop visiting persons from the shop visiting person information, convert the prediction value into a setting value of the environment regulation means, and control the environment regulation means to the setting value.SELECTED DRAWING: Figure 1

Description

The present invention relates to a management technology for managing an environment in a store such as a barbecue.

Environment facilities such as lighting, air conditioning and exhaust are installed in a store such as a restaurant, and the store environment is maintained by the operation of this facility. When cooking at a restaurant, such as a barbecue restaurant, the importance of emission control becomes high, and the environment inside the store is disturbed by crowded conditions.
With regard to environmental management of such a store, the air conditioning control determines the visitor status from the order data input to the order input terminal and changes the set temperature of the corresponding guest room to the in-room set temperature based on the order content and the guest room number. It is known (for example, patent document 1).

JP, 2005-180724, A

By the way, the environment in a store is the total of the spatial condition surrounding a customer and store workers, such as lighting, decoration, air conditioning, and exhaust, and it is important in the store to place the customer in a comfortable environment.
For lighting, it is important that the illumination, color, etc., the brightness required to form the atmosphere in the store, the brightness comfortable for the customer, and the color rendering of the cooked item. In decoration, decoration lighting necessary for the in-store environment is essential. In air conditioning and exhaust, not only comfort but also hygiene and safety are important.
In general, lighting devices require dimming as well as lighting of light sources. In decorative lighting, effects such as coloring and moving pictures are also used. Air conditioners need to be adjusted for cooling, heating, drying and humidity. In exhaust, it is essential to adjust the displacement to prevent air pollution in the store.
If such adjustment of environmental devices is performed manually, there is a problem that the manager needs to constantly monitor changes in weather conditions and the conditions of visitors, and adjust necessary devices.
The in-store environment changes depending on the number of visitors and crowdedness, and there is a problem that stress is given to the visitor depending on the place and time where the visitors are concentrated.
Also with regard to environmental equipment such as air conditioning and lighting, environment setting that ignores the number of visitors and crowding condition is a waste, and there is also a problem of causing discomfort to the visitor.
The inventor has found that not only individual elements such as lighting and air conditioning, but also the elements function synergistically to enhance the comfort of the store environment.
Then, in view of the above-mentioned subject, the 1st object of the present invention is to realize comfort of store environment according to the situation of store environment based on the above-mentioned knowledge.
A second object of the present invention is to save energy in adjusting the store environment and to save labor, such as reducing the number of steps for adjusting the environment.

In order to achieve the above object, according to one aspect of the store management system of the present invention, it is a store management system for managing the environment in a store, comprising lighting of all or part of a management area, temperature, humidity, air supply and exhaust. And environmental conditioning means including any or two or more adjustments of air cleaning, and wired or wirelessly connected to the environmental conditioning means to obtain visitor information for a specific period, a specific day or a specific time, and this customer information And a control means for calculating the predicted value of the customer, converting the predicted value into the setting value of the environment adjusting means, and controlling the environment adjusting means to the setting value.
In the store management system, the control means may monitor the transition of the visitor and correct the set value in accordance with the transition of the visitor.
In this store management system, the management area may be divided into a plurality of areas, and light sources may be individually arranged in each of the groups.

In order to achieve the above object, according to one aspect of the store management program of the present invention, it is a store management program to be realized by a computer, comprising: lighting, temperature, humidity, air supply / exhaust, air purification of a part or all of a management area. Function of operating the environmental adjustment means including any or two or more adjustments, and control means connected to the environmental adjustment means in a wired or wireless manner acquires visitor information of a specific period, a specific day or a specific time The predicted value of the customer is calculated from the customer information, this predicted value is converted into the set value of the environment adjustment means, and the function of controlling the environment adjustment means with the set value is realized in the computer.
In the store management program, the computer may further realize a function of monitoring the transition of the visitor and correcting the set value according to the transition of the visitor.

In order to achieve the above object, according to one aspect of the store management apparatus of the present invention, the store management apparatus manages the environment in the store, and includes lighting, temperature, humidity, and exhaust of part or all of the management area. An environmental control unit including any or two or more adjustments of air purification, and wired or wireless connection to the environmental control unit to obtain visitor information on a specific period, a specific day or a specific time, and this visitor information And a controller for converting the predicted value into a set value of the environment adjustment unit and controlling the environment adjustment unit to the set value.
In this store management apparatus, the control unit may further monitor the transition of the visitor and correct the setting value in accordance with the transition of the visitor.
In this store management apparatus, the management area may be divided into a plurality of areas, and light sources may be individually disposed in each of the groups.

  In order to achieve the above object, according to one aspect of the store management method of the present invention, there is provided a store management method for managing the environment in a store, including lighting of all or part of a management area, temperature, humidity, and air supply and exhaust. Operating the environmental control means including one or more adjustments of air cleaning, and the control means connected by wire or wirelessly to the environmental control means, for a specific period, a specific date or a visitor information of a specific time And calculating the predicted value of the shopper from the shopper information, converting the predicted value into the set value of the environment adjusting means, and controlling the set value to control the environment adjusting means.

The store management method may further include the steps of monitoring the transition of the visitor and correcting the set value according to the transition of the visitor.

According to the present invention, any of the following effects can be obtained.
(1) The store environment including lighting, temperature and humidity can be made comfortable according to the size of the store and the situation of the store.
(2) Since the store environment is adjusted according to the visitor situation, energy saving can be realized, and labor saving can be realized by reducing the time for environmental adjustment.

A is a diagram showing a store management system according to an embodiment, and B is a diagram for explaining an environment adjustment unit. A is a diagram showing the transition of customer information, B is a diagram showing the transition of predicted values, and C is a diagram showing the transition of set values. It is a sequence which shows the process sequence of environmental management. FIG. 1 is a diagram illustrating a store management system according to a first embodiment. It is a top view which shows the environmental area division in a store. It is a top view which shows arrangement | positioning of a light source. It is a top view which shows arrangement | positioning of an air conditioner. It is a top view which shows arrangement | positioning of a ventilation fan, an air cleaner, etc. FIG. It is a figure which shows the hardware of an environmental management part and an environmental control part. A is a diagram showing a data table storing visitor information, and B is a diagram showing a data table storing predicted values. It is a figure which shows the data table of an environmental adjustment apparatus database. A is a diagram showing a setting value table of a lighting device, B is a diagram showing a setting value table of an air conditioner, and C is a diagram showing a setting value table of a ventilation fan. A is a figure which shows the setting value table of an electrostatic precipitator, B is a figure which shows the setting value table of an air cleaner, C is a figure which shows the setting value table of an exhaust fan. It is a sequence which shows the process sequence of environmental management. FIG. 7 is a diagram illustrating a store management system according to a second embodiment. It is a sequence which shows the process sequence of environmental management.

A of FIG. 1 shows a store management system according to an embodiment. The configuration shown in FIG. 1 is an example, and the present invention is not limited to such a configuration.
The environment management system (hereinafter simply referred to as "management system") 2 is installed, for example, in a store 4 such as a restaurant. The management area 6 is divided into a plurality of management areas 6-1, 6-2, 6-3,... Hereinafter, with respect to all the management areas 6, each management area 6-1, 6-2, 6-3 ... 6-N is collectively referred to as a management area 6-E.
The management system 2 includes an environment adjustment unit 8, an environment control unit 10, and a store information source 12. The environment adjustment unit 8 is an example of a store environment adjustment means including lighting and air conditioning. The environment adjustment unit 8 includes one or more adjustment functions of illumination, temperature, humidity, air supply and exhaust, and air cleaning of part or all of the entire management area 6.

  The management area 6-E (where E = 1, 2, 3... N) is an environment adjustment space set in the store 4. As shown in B of FIG. 1, the environment adjustment unit 8 uses an illumination device 16 including a plurality of light sources 14 for illumination and adjustment thereof. An air conditioner (air conditioner) 18 as temperature or humidity adjustment means, a ventilation fan 20 as air supply / exhaust means, and an electric dust collector 22 as air purification means are included.

The environment control unit 10 is, for example, a computer and is connected to the environment adjustment unit 8 by wire or wirelessly. The control of the control unit 10 and the information processing are as follows.
a) Acquisition of the visitor information Pm of the specific period I, the specific day D or the specific time T b) Calculation of the forecast value Am of the visitor from the visitor information Pm c) The forecast value Am to the setting value Rm of the environment adjustment unit 8 Conversion d) The set value Rm includes processing such as control of the operation state of the environment adjustment unit 8. Here, the forecast value Am of the shopper is the numerical forecast information representing the shopper including the number of persons, since the number of shoppers, sex, children, adults, old people, etc. are assumed.

<Acquisition of customer contact information Pm for a specific period I, a specific day D or a specific time T>
The visitor information Pm is information on the visitor such as the number of visitors of the store 4, the visitor distribution, the attribute of the visitor, and may be, for example, visitor data in a specific store 4 or the like. For this visitor, the specific period I is, for example, a time width in days, a specific day D is a specific day, and a specific time T is a time on a specific day, a time over two or more specific days.

<Calculation of predicted value Am of the shopper from the shopper information Pm>
The shopkeeper information Pm includes, for example, a plurality of shopper information P1, P2... Pn, as shown in A of FIG. As shown in B of FIG. 2, the predicted value Am of the shopper is calculated from the shopper information Pm. The predicted value Am of the visitor is a numerical value indicating the degree of prediction of the visitor to the store 4 and visit information obtained by digitizing the attribute of the visitor, and is a collection of a plurality of predicted values A1, A2 ... An.

<Convert the predicted value Am to the set value Rm of the environment adjustment unit 8>
The predicted value Am is the condition of the shopper in the shop 4, and in other words, represents the crowded state. On the other hand, the setting value R is control information for controlling the operation of the environment adjustment unit 8.
Assuming that the environment adjustment unit 8 includes the lighting device 16 including the plurality of light sources 14, the air conditioner 18, the ventilation fan 20, the electrostatic precipitator 22 and the like as the devices described above, the setting value Rm should be set to these devices. It is set information of each setting value R.
This predicted value A is converted into a plurality of set values Rm as shown in C of FIG. The set value Rm is set information of a plurality of set values R1, R2,..., Rn as control information of the illumination device 16, the air conditioner 18, the ventilation fan 20, the electric dust collector 22 and the like included in the environment adjustment unit 8. is there. The process of converting the predicted value Am into the set value Rm may be calculated from a previously set functional relationship, or the set value Rm for the predicted value Am is previously tabulated, and from this table, the set value corresponding to the predicted value Am Processing such as determining Rm may be sufficient.

<Control the operating state of the environment adjustment unit 8 to the set value Rm>
The environment of the store 4 is adjusted by the environment adjusting unit 8, and the adjustment is realized, for example, by operating one or more of the lighting device 16 including the plurality of light sources 14, the air conditioner 18, the ventilation fan 20, and the electrostatic precipitator 22. Be done.
The setting value Rm output from the environment control unit 10 is input to the environment adjustment unit 8. Since the set value Rm includes a plurality of set values R1, R2,..., Rn, the environment is adjusted to the optimum state by the set value Rm.

<Process sequence of environmental management>
FIG. 3 shows a process sequence of environmental management. This processing sequence includes a processing procedure which is an example of a store management program or a store management method. In this sequence, S indicates a continuous process, and the appended numbers indicate the processing order.
The environment control unit 10 performs initial setting by power on or the like (S101). After this initial setting, the environment control unit 10 is connected to the environment adjustment unit 8 by wire or wireless, and establishes communication connection with the environment adjustment unit 8 (S102). Similarly, the environment control unit 10 is connected to the store information source 12 by wire or wireless, and establishes communication connection with the store information source 12 (S103). By such communication connection, the environment control unit 10 can selectively or simultaneously exchange information with the environment adjustment unit 8 and the store information source 12.

In the environmental adjustment, the environment control unit 10 acquires store information of a specific period I, a specific date D or a specific time T from the store information source 12, and extracts visitor information Pm from the store information (S104). The predicted value Am of the shopper is calculated from the shopper information Pm (S105), and the predicted value Am is converted into the set value Rm of the environment adjustment unit 8 (S106).
By obtaining the set value Rm, the environment control unit 10 controls the illumination, temperature, humidity, air supply / exhaust and air cleaning one or more operation states of the environment adjustment unit 8 to the set value Rm (S107). In this control state, the environment control unit 10 determines whether there is an environmental change in the store (S108), and if there is an environmental change (YES in S108), the set value Rm set in the environment adjustment unit 8 is changed By doing this, one or more operating states of illumination, temperature, humidity, air supply and exhaust, and air cleaning of the environment adjustment unit 8 are corrected (S109).

<Effect of one embodiment>
According to this embodiment, the following effects can be obtained.
(1) Since the setting value Rm of the environment adjustment unit 8 is converted from the shopper's predicted value Am obtained from the shopper information Pm, the shop 4's environment can be realized according to the predicted shopper's situation.
(2) It is possible to reduce human operations such as environmental adjustment based on the manager's sense, paying attention to the transition of visitors, and save labor.
(3) Since environmental setting as a standard can be performed, energy saving and cost reduction of environmental setting can be realized.
(4) According to this management system, it is possible to configure a shop environment management device that can make the shop environment comfortable.

FIG. 4 shows a store management system according to the first embodiment. The configuration shown in FIG. 4 is an example, and the present invention is not limited to such a configuration. In FIG. 4, the same parts as in FIG. 1 are given the same reference numerals.
In this management system 2, the environment adjustment unit 8 and the environment control unit 10 are provided for each store 4, and a store environment management center 24 is provided. The environment adjustment unit 8 includes, for example, a plurality of lighting devices 16 including light sources 14-1, 14-2 and 14-3, a plurality of air conditioners 18, a ventilation fan 20, an electric dust collector 22, an air cleaner 26, and an exhaust fan 28. Environmental conditioning equipment is included.

The environment control unit 10 is a control unit that controls the environment adjustment unit 8, and is connected to a drive unit and a control unit of an environment adjustment device such as the illumination device 16 installed in the environment adjustment unit 8. That is, the environment control unit 10 provides drive information corresponding to the above-described set value Rm to the drive unit and control unit of the environment adjustment device installed in the environment adjustment unit 8, and the individual functions have the set value Rm. To achieve comprehensive control that satisfies
The environment control unit 10 has a control function and a communication function of the environment control unit 10. For example, the display unit 32 and the operation input unit 34 may be provided at the front of the housing 30, but an information device such as a personal computer is used. May be The display unit 32 displays various information and input information such as the driving state of the environment adjustment device of the environment control unit 10 and setting information. The operation input unit 34 may be a keyboard or a touch panel installed on the screen of the display unit 32. By the operation of the operation input unit 34, it is possible to input information such as selection of setting information or change of a driving state.

The environment control unit 10 is connected to another information terminal 40 and a shop environment management center 24 via an information terminal 36 such as a personal computer and the Internet 38. The information terminal 36 is connected to the environment control unit 10 by wire or wireless, and can perform remote control of the environment control unit 10 and information display synchronized with the environment control unit 10. Such a function is the same for the information terminal 40 connected via the Internet 38. Instead of the Internet 38, an intranet may be used.
The store environment management center 24 includes the functions of the store information source 12 described above and takes charge of environmental management of a plurality of stores such as the store 4. The store environment management center 24 may be installed, for example, in a gas company that provides fuel gas and the like consumed by the store 4.

<Environmental area classification in store>
FIG. 5 shows environmental area divisions in the store. The floor of the store 4 constitutes an entire management area 6 as an example. The entire management area 6 is divided into a plurality of management areas 6-1, 6-2... 6-15. A customer seat table 41 is disposed in the management areas 6-1, 6-2,... 6-9, and a register or the like is disposed in the management area 6-10. Kitchen devices are disposed in the management areas 6-11 and 6-12, and ports and toilets are disposed in the management areas 6-13 and 6-14, and system devices are disposed in the management area 6-15.
In the kitchen apparatus, a gas range 42, an electric fryer 44, a rice cooker 46, an oven 48, a refrigerator 50, a thawing storage 52, a freezer 54, a dishwasher 56 and the like are installed.

<Placement of light source>
FIG. 6 shows the arrangement of the light sources 14 in the entire management area 6. In this example, at least one light source 14-1, 14-2, 14-3... 14-15 is disposed in each of the management areas 6-1, 6-2. .., 14-15 can be turned on / off and dimming controlled by the lighting device 16.

<Arrangement of air conditioners>
FIG. 7 shows the arrangement of air conditioners in the entire management area 6. In this example, a plurality of air conditioners 18-1, 18-2 ... 18-8 are installed across a plurality of management areas 6. The air conditioners 18-5, 18-6 disposed in the management areas 6-5, 6-6, 6-7 in which the kitchen equipment which is the heat source is installed are large air conditioners.

<Arrangement of ventilation fan 20, electric dust collector 22, air cleaner 26, and exhaust fan 28>
FIG. 8 shows the arrangement of the ventilation fan and the air purifier in the entire management area 6. Ventilation fans 20-1, 20-2 ... 20-13 in the management areas 6-1, 6-2 ... 6-13, and in the management areas 6-4, 6-8, 6-9 respectively The air cleaners 26-1, 26-2 and 26-3 are disposed. The ventilation fans 20-1, 20-2 ... 20-13 may be replaced with an air supply fan and an exhaust fan. Although the electrostatic precipitator 22 is not shown in figure, it is put in parallel with ventilation fan 20-1, 20-2 ... 20-13, for example. Moreover, the exhaust fan 28 is installed in the kitchen etc. which exist in management area 6-11, 6-12.

<Environment Adjustment Unit 8 and Environment Control Unit 10>
FIG. 9 shows hardware of the environment adjustment unit 8 and the environment control unit 10.
The lighting device 16, the air conditioner 18, the ventilation fan 20, the electric dust collector 22, the air cleaner 26, and the exhaust fan 28 included in the environment adjustment unit 8 are connected to the environment control unit 10 by wire or wireless. In the environmental control, in response to control information from the environmental control unit 10, the lighting device 16, the air conditioner 18, the ventilation fan 20, the electric dust collector 22, the air cleaner 26, and the exhaust fan 28 are controlled.
The lighting device 16 is provided with a lighting control unit 58 and a plurality of light sources 14-1, 14-2, ... 14-15. The illumination control unit 58 performs on / off control and dimming control of each of the light sources 14-1, 14-2, ... 14-15.

The air conditioners 18-1, 18-2 ... 18-8 are provided with an air conditioner control unit 60 and an air conditioner function unit 62. In the environment control mode, the air conditioner control unit 60 receives control information from the environment control unit 10, and performs drive start, drive stop, temperature adjustment, and the like of the air conditioners 18-1, 18-2, ... 18-8. The air conditioner function unit 62 includes a heat exchanger and the like, and performs heating, cooling, air blowing, air blowing direction adjustment, dehumidification and the like.
The ventilation fans 20-1, 20-2, ... 20-13 are provided with a fan control unit 64 and a fan motor 66. The fan control unit 64 controls start / stop and the number of rotations of the fan motor 66.
The electrostatic precipitator 22 includes a dust collection control unit 68 and a dust collection function unit 70. The dust collection control unit 68 controls the start and stop of the dust collection function unit 70 and the dust collection capability.
The air cleaners 26-1, 26-2, 26-3 include a cleaning control unit 72 and a cleaning function unit 74. The cleaning control unit 72 controls the on / off and air cleaning capability of the cleaning function unit 74.
The exhauster 28 includes an exhaust control unit 76 and an exhaust motor 78. An exhaust control unit 76 controls the on / off and exhaust capability of the exhaust motor 78.

The environment control unit 10 constitutes a computer having a communication function. The environment control unit 10 includes a processor 102, a memory unit 104, an input / output unit 106, and a communication unit 108. The processor 102 executes an operating system (OS) and an environment adjustment program in the memory unit 104 and controls various devices such as the illumination device 16 of the environment adjustment unit 8.
The memory unit 104 includes a ROM (Read-Only Memory) for storing an OS, a store management program, and the like, an EEPROM (Electrically Erasable Programmable Read-Only Memory), a RAM (Random-Access Memory), and the like. The input / output unit 106 receives output of control information from the processor 102 to the environment adjustment unit 8 and feedback information from various control units of the environment adjustment unit 8.
A store environment management center 24 is connected to the communication unit 108 via the Internet 38, and store information is fetched from the store environment management center 24 under the control of the processor 102.

<Visitor database>
A in FIG. 10 shows customer information tables 80-1, 80-2,... 80-n, which are an example of a customer database (DB) in which customer information Pm is stored.
Each visitor information table 80-1, 80-2 ... 80-n is set in units of days as an example.
As shown in A of FIG. 10, the shopkeeper information Pm provided from the shop environment management center 24 to each shopper information table 80, 80-2 to 80-n is time t1, t2, t3. The attribute of the visitor, the consumption information by the visitor, and the like are quantified and stored for each tn, such as the number of persons, gender, and ordered items. The shopkeeper information Pm may store an actual shopper recorded for each shop and its attribute.

<Predicted value database>
B of FIG. 10 shows predicted value tables 82-1, 82-2,... 82-n which are an example of the predicted value DB in which the predicted value Am is stored.
The predicted values Am of the predicted value tables 82-1, 82-2,... 82-n are calculated by the information processing of the environment control unit 10 from the customer information Pm. In this information processing, information such as the number of persons, gender, and ordered items may be quantified at each of the times t1, t2, t3... Tn based on the increase / decrease tendency indicated by the customer information Pm.

<Environmental adjustment device database>
FIG. 11 shows a data table which is an example of the environmental adjustment device DB in which individual information of the environmental adjustment device is stored.
The environment adjustment device DB 86 stores device information 88, installation information 90, and drive information 92 of the environment adjustment device in the environment adjustment unit 8. The device information 88, the installation information 90, and the drive information 92 store individual information of the lighting device 16, the air conditioner 18, the ventilation fan 20, the electric dust collector 22, the air cleaner 26, and the exhaust fan 28 in the environment adjustment unit 8. .

The device information 88 stores identification information that specifies the device, such as the name, model number, and date of manufacture of each device. The installation information 90 stores management areas 6-1, 6-2,... 6-15 set in the store 4 as installation addresses of the devices.
The drive information 92 stores time information indicating the operation time of the device, control information indicating the operation state, and history information indicating the operation history. For the illumination device 16, for example, in the case of the illumination device, the control information stores light source selection, reference value as dimming amount, daytime illumination, night illumination, dimming level information according to the visitor situation, etc. Be done. In the case of the air conditioner 18, the device selection, the reference value as the adjustment amount, the daytime operation, the nighttime operation, operation level information according to the status of the visitor, and the like are stored. Such information is also applicable to the ventilation fan 20, the electric dust collector 22, the air cleaner 26, and the exhaust fan 28.

<Setting value DB of lighting device 16, air conditioner 18, and ventilation fan 20>
A of FIG. 12 shows a setting value table in which the setting value R-1 of the lighting device 16 is stored. Control information such as lighting and dimming of the plurality of light sources 14-1, 14-2, ... 14-15 included in the lighting device 16 is set for each time.
B of FIG. 12 shows a setting value table in which the setting value R-2 of the air conditioner 18 is stored. For each of the air conditioners 18-1, 18-2, ..., 18-8, start / stop and control information are set for each time.
C of FIG. 12 shows a setting value table in which the setting value R-3 of the ventilation fan 20 is stored. For each of the ventilation fans 20-1, 20-2, ... 20-13, start / stop and control information are set for each time.

<Setting value DB of electric dust collector 22, air purifier 26, and exhaust fan 28>
A of FIG. 13 shows a setting value table in which the setting value R-4 of the electrostatic precipitator 22 is stored. For the electrostatic precipitator 22, start / stop and control information are set for each time.
B of FIG. 13 has shown the setting value table in which setting value R-5 of the air cleaner 26 was stored. For each of the air cleaners 26-1, 26-2, 26-3, etc., each start / stop and control information are set for each time.
C of FIG. 13 shows a setting value table in which the setting value R-6 of the exhaust fan 28 is stored. For the exhaust fan 28, start / stop and control information are set for each time.

<Processing sequence>
FIG. 14 shows a process sequence of environmental management. This processing sequence includes a processing procedure which is an example of a store management program or a store management method. In this sequence, S indicates a continuous process, and the appended numbers indicate the processing order.
The environment control unit 10 performs initial setting by turning on the power (S201). After this initial setting, the environment control unit 10 is connected to the environment adjustment unit 8 by wire or wireless, and establishes communication connection with the environment adjustment unit 8 (S202). Similarly, the environment control unit 10 is connected to the store environment management center 24 by wire or wireless, and establishes communication connection with the store environment management center 24 (S203). By such communication connection, the environment control unit 10 can selectively or simultaneously exchange information with the environment adjustment unit 8 and the store environment management center 24.

In the environment adjustment, the environment control unit 10 acquires store information of a specific period, a specific date, or a specific time from the store environment management center 24, and extracts visitor information Pm from the store information (S204). The predicted value Am of the shopper is calculated from the shopper information Pm (S205), and the predicted value Am is converted into the set value Rm of the environment adjustment unit 8 (S206).
From this set value Rm, the set value R-1 of the lighting device 16, the set value R-2 of the air conditioner 18, the set value R-3 of the ventilation fan 20, the set value R-4 of the electric precipitator 22, the set of the air cleaner 26 The value R-5 is expanded to the set value R-6 of the exhaust fan 28 (S207). The lighting, temperature, humidity, air supply / exhaust and air cleaning one or more operation states of the environment adjustment unit 8 are controlled by these set values R-1, R-2, ... R-6 (S208). In this control state, the environment control unit 10 determines whether there is a change in the environment in the store (S209), and if there is a change in the environment (YES in S209), the set value Rm set in the environment adjustment unit 8 is changed. By doing this, one or more operating states of the illumination, temperature, humidity, air supply and exhaust, and air cleaning of the environment adjustment unit 8 are corrected (S210).

<Effect of Example 1>
According to the first embodiment, the following effects can be obtained.
(1) As in the embodiment, since the set value Rm of the environment adjustment unit 8 is converted from the predicted value Am of the shopper obtained from the shopper information Pm, the shop according to the predicted shopper's situation Environment can be realized.
(2) The manager can be freed from environmental adjustment and the like depending on the sense of watching the change of the visitor, and can save labor, for example, can reduce human operations.
(3) Energy saving and cost reduction of environmental setting can be achieved.

FIG. 15 shows a store management system according to the second embodiment. The configuration shown in FIG. 15 is an example, and the present invention is not limited to such a configuration. In FIG. 15, the same parts as in FIG. 4 are given the same reference numerals.
In this management system 2, weather information is acquired from a weather information source 94 connected to the Internet 38, and this weather information is used for correction of predicted values and setting values.

<Processing sequence>
FIG. 16 shows a process sequence of environmental management. This processing sequence includes a processing procedure which is an example of a store management program or a store management method. In this sequence, S indicates a continuous process, and the appended numbers indicate the processing order.
The environment control unit 10 performs initial setting by turning on the power (S301). After this initial setting, the environment control unit 10 is connected to the environment adjustment unit 8 by wire or wireless, and establishes communication connection with the environment adjustment unit 8 (S302). Similarly, the environment control unit 10 is connected to the store environment management center 24 by wire or wireless, and establishes communication connection with the store environment management center 24 (S303). By such communication connection, the environment control unit 10 can selectively or simultaneously exchange information with the environment adjustment unit 8 and the store environment management center 24.

In the environmental adjustment, the environmental control unit 10 acquires store information of a specific period, a specific date, or a specific time from the store environment management center 24, and extracts the visitor information Pm from the store information (S304). The predicted value Am of the shopper is calculated from the shopper information Pm (S305).
The meteorological information source 94 and the environment control unit 10 make communication connection to calculate the predicted value Am, and meteorological information is acquired from the meteorological information source 94 (S306).
With reference to this weather information, the forecast value Am is corrected to the forecast value Am 'by the weather information (S307), and this forecast value Am' is converted to the setting value Rm 'of the environment adjustment unit 8 (S308).
By obtaining the set value Rm ′, the environment control unit 10 controls the illumination, temperature, humidity, air supply / exhaust and air cleaning one or more operation states of the environment adjustment unit 8 to the set value Rm ′ (S309). In this control state, the environment control unit 10 determines whether there is an environment change in the store (S310), and if there is an environment change (YES in S310), the setting value Rm 'set in the environment adjustment unit 8 is used. By changing, one or more operating states of illumination, temperature, humidity, air supply / exhaust and air cleaning of the environment adjustment unit 8 are corrected (S311).

<Effect of Example 2>
According to the second embodiment, the following effects can be obtained.
(1) Since the set value Rm 'is calculated with reference to the weather information, the in-store environment corresponding to the weather change can be realized.
(2) Even if the condition of the visitor changes depending on the weather condition, the in-store environment can be set by combining the weather change and the condition of the visitor, so a comfortable in-store environment can be realized.

As described above, the most preferable embodiments and the like of the present invention have been described. The present invention is not limited to the above description. Various modifications and changes can be made by those skilled in the art based on the subject matter of the invention described in the claims or disclosed in the mode for carrying out the invention. It goes without saying that such variations and modifications are included in the scope of the present invention.

According to this invention, it is possible to control the in-store environment such as lighting and air conditioning according to the visitor information and the store, and it is possible to realize a comfortable in-store environment without leaving it to the adjustment by the manager.

2 management system 4 stores 6 all management areas 6-1, 6-2, 6-3 ... 6-15 management area 8 environment adjustment unit 10 environment control unit 12 store information source 14, 14-1, 14-2, 14-3 ... 14-15 Light source 16 Lighting device 18, 18-1, 18-2 ... 18-8 Air conditioner 20, 20-1, 20-2 ... 20-13 Ventilation fan 22 Electric dust collector 24 Store environment management center 26, 26-1, 26-2, 26-3 Air purifier 28 Exhaust fan 30 Case 32 Display part 34 Operation input part 36, 40 Information terminal 38 Internet 42 Gas range 44 Electric fryer 46 Rice cooker 48 Oven 50 refrigerator 52 thawer 54 freezer 56 dishwasher 58 lighting control unit 60 air conditioner control unit 62 air conditioner function unit 64 fan control unit 66 fan motor 6 Dust collection control unit 70 Dust collection function unit 72 Clean control unit 74 Clean function unit 76 Exhaust air control unit 78 Exhaust air motor 80, 80-1, 80-2 ... 80-n Visitor information table 82, 82-1, 82-2 ... 82-n predicted value table 86 environment adjustment device DB
88 Equipment Information 90 Installation Information 92 Drive Information 94 Weather Information Source 102 Processor 104 Memory Unit 106 Input / Output Unit 108 Communication Unit

Claims (10)

A store management system that manages the environment in the store,
An environmental control means that includes lighting, temperature, humidity, air supply and exhaust, air purification, or two or more adjustments of part or all of the management area;
It is connected to the environment adjustment means by wire or wirelessly, acquires visitor information of a specific period, a specific day or a specific time, calculates a forecast value of a visitor from the visitor information, and predicts this environmental adjustment means Control means for converting the set value into the set value and controlling the environment adjustment means to the set value;
Store management system characterized by including.   The store management system according to claim 1, wherein the control means monitors a transition of a visitor and corrects the set value according to the transition of the visitor.   The store management system according to claim 1, wherein the management area is divided into a plurality of areas, and a light source is individually disposed in each of the divisions. Store management program to be realized on a computer
The function of operating the environmental control means including the adjustment of lighting, temperature, humidity, air supply, air cleaning, or two or more of part or all of the management area;
Control means connected to the environment adjustment means by wire or wirelessly acquires visitor information for a specific period, a specific day or a specific time, calculates a predicted value of the customer from the customer information, and predicts this predicted value. A function of converting the setting value of the environment adjusting means and controlling the environment adjusting means to the setting value;
Store management program for making the computer realize.   5. The store management program according to claim 4, further comprising: causing the computer to implement a function of monitoring the transition of a visitor and correcting the setting value according to the transition of the visitor. A store management device that manages the environment in the store,
An environmental control unit that includes lighting, temperature, humidity, air supply and exhaust, air purification, or two or more adjustments of part or all of the management area;
The environment adjustment unit is connected by wire or wirelessly, acquires visitor information of a specific period, a specific day or a specific time, calculates a forecast value of a visitor from the visitor information, and the prediction value is calculated by the environment regulator A control unit that converts the set value to the set value and controls the environment adjustment unit to the set value;
A store management apparatus comprising:   The store management apparatus according to claim 6, wherein the control unit monitors a transition of a visitor and corrects the set value according to the transition of the visitor.   7. The store management apparatus according to claim 6, wherein the management area is divided into a plurality of areas, and light sources are individually arranged in each of the groups. A store management method for managing the environment in a store, comprising
Operating the environmental conditioning means including illumination control of part or all of the management area, temperature, humidity, air supply, air cleaning, or two or more adjustments;
Control means connected to the environment adjustment means by wire or wirelessly acquires visitor information of a specific period, a specific day or a specific time, calculates a prediction value of the customer from the visitor information, and calculates this prediction value Converting the setting value of the environment adjusting means, and controlling the environment adjusting means to the setting value;
A store management method characterized by including.   10. The store management method according to claim 9, further comprising the steps of: monitoring a transition of a visitor and correcting the set value according to the transition of the visitor.

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