JP2018206188A - Presentation control device, presentation control method, and program - Google Patents

Abstract

To provide a presentation control device that appropriately guides a specific person among a large number of people in a large scale facility.SOLUTION: In a guidance management system 100, a presentation control device (flight confirmation device) specifies a movement destination of each person located in a target area on the basis of a radio signal received from a user terminal 2 carried by the person. A present position in each target area of each person is specified and a presentation control is performed according to a destination and a current position of the person. A presentation control device comprises: a biometric information reading unit that reads biometric information of the person; a terminal information acquiring unit that acquires identification information of the terminal carried by the person; and a registration unit that registers information indicating a correspondence relationship between the biological information and the terminal identification information.SELECTED DRAWING: Figure 4

Description

  The present invention relates to a presentation control apparatus, a presentation control method, and a program for presenting information.

  In a large-scale facility such as an airport or a station, it is preferable that guidance of human movement is performed smoothly. Patent Document 1 is disclosed as a related technique.

International Publication No. 2007/018290

  The above-mentioned Patent Document 1 discloses a technology of an apparatus for displaying a route guidance for a customer installed in a large-scale facility. In order to properly guide a particular person among a large number of people in a large-scale facility, it is desired to provide a more suitable device.

  Therefore, an object of the present invention is to provide a presentation control device, a presentation control method, and a program that solve the above-described problems.

  According to the first aspect of the present invention, the presentation control device specifies a destination of each person located in the target area based on a radio signal received from a terminal carried by the person, A position specifying unit that specifies a current position in the target area of each person and a presentation control unit that performs presentation control according to the destination and the current position are provided.

  The presentation control device includes a biological information reading unit that reads the biological information of the person, a terminal information acquisition unit that acquires identification information of the terminal carried by the person, and the biological information and the identification information of the terminal. A registration unit that registers information indicating the correspondence relationship.

  Moreover, in the above-described presentation control device, the presentation control unit may present the current position of the person who moves to the specific destination.

  Moreover, in the above-described presentation control device, the presentation control unit determines the difficulty level of whether or not it can arrive at a set position in the target area corresponding to the destination at a predetermined time based on the destination and the current time. You may show the division area according to the said difficulty to show.

  In the above presentation control device, the presentation control unit may present the shortest route from the current position to the set position in the target area corresponding to the destination.

  Moreover, in the above-described presentation control device, the presentation control unit provides warning information for notifying that the route is not a movement route to a set position in the target area corresponding to the movement destination based on the movement destination and the current position. May be presented.

  In addition, the above-described presentation control device includes a registration unit that receives the biological information of the person and the identification information of the terminal from the terminal and registers information indicating a correspondence relationship between the biological information and the identification information of the terminal; May be provided.

  In the above presentation control device, the target area is an airport facility, the destination is an arrival airport indicated by flight information, and the presentation control unit responds to the destination and the current position of the passenger. Presentation control may be performed.

  According to the second aspect of the present invention, the presentation control method specifies a destination of each person located in the target area based on a radio signal received from a terminal carried by the person, and A current position in a target area is specified, and presentation control is performed according to the destination and the current position.

  According to the second aspect of the present invention, the program specifies the computer of the presentation control apparatus based on a radio signal received from a terminal carried by the person, each person moving in the target area. It is made to function as a destination specifying means, a position specifying means for specifying the current position in the target area of each person, and a presentation control means for performing a presentation control according to the destination and the current position.

  According to the present invention, a presentation control device, a presentation control method, and a program capable of appropriately guiding a specific person among a large number of people in a large-scale facility according to the destination of the person are provided.

The guided customer management system will be described with reference to the drawings. It is a general-view figure which shows an example of a flight confirmation apparatus. It is a figure which shows an example of the general view of a warning device. It is a functional block diagram of each apparatus which comprises a guidance management system. It is a 1st figure which shows the processing flow of a guidance management system. It is a figure which shows the example of data of a passenger management table. It is a 2nd figure which shows the processing flow of a guidance management system. It is a figure which shows an example of map information. It is a 3rd figure which shows the processing flow of a guidance management system.

Hereinafter, a guided customer management system according to an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a block diagram showing the configuration of the guidance management system according to the embodiment.
The guidance management system 100 controls movement guidance according to a destination in an airport or a station. In this embodiment, it is assumed that the guidance management system 100 is installed at an airport. As shown in FIG. 1, the guidance management system 100 includes a management server 1, a flight confirmation device 3, a staff terminal 4, and a warning device 5.

  The management server 1 is connected to the flight confirmation device 3, the staff terminal 4, and the warning device 5 through a wireless network or a wired network laid in the airport. The user terminal 2 is a terminal carried by a passenger of an aircraft that has visited the airport, and is a small terminal device such as a smartphone. The staff terminal 4 is a terminal carried by a ground staff of an airline company, and is a small terminal device such as a smartphone like the user terminal 2.

FIG. 2 is an overview diagram showing an example of a flight confirmation device.
The flight confirmation device 3 is a device for confirming flight information of the aircraft on which the passenger rides. For each airline, flight list information such as airline, flight name, destination, departure time, boarding gate, etc. The detailed flight information of the flight is displayed on the screen 31. The user can display detailed flight information by operating the screen 31. Flight list information and detailed flight information are collectively referred to as flight information. As shown in FIG. 2, two-dimensional code information 32 for displaying the flight detailed information on the user terminal 2 may be displayed in the flight detailed information.

The flight confirmation device 3 further includes a camera 33 for reading the passenger's iris, an optical reading device 34 for reading code information printed on the passenger's fingerprint, airline ticket, and the like, according to the operation of the user such as the passenger. A printing apparatus 35 that prints and outputs on a paper medium, an antenna 36 that transmits a radio signal to communicate with the user terminal 2, the management server 1, and the like are provided.
A number of the flight confirmation devices 3 are installed in the passenger terminal so that passengers and users of other passenger terminals (airport facilities) can easily use them.

FIG. 3 is a diagram illustrating an example of an overview of the warning device.
The warning device 5 shown in FIG. 3 is provided in a sidewalk auxiliary device (such as a horizontal escalator) in which the ground contact surface of a person's foot moves in the extending direction of the walking path. When the person walking is a passenger, the warning device 5 indicates the current movement direction of the passenger based on the boarding gate as the destination of the person and the current position in the flight information of the passenger. The warning information notifying that it is not the moving direction to the boarding gate is presented. As an example, the warning device 5 performs control to cause the panel below the handrail of the sidewalk auxiliary device to emit a warning color. In this case, it is assumed that the panel below the handrail of the sidewalk auxiliary device includes a light emitter that emits a warning color.

  The management server 1, user terminal 2, flight confirmation device 3, staff terminal 4, and warning device 5 are each a CPU (Central Processing Unit), ROM (Read Only Memory), RAM (Random Access Memory), HDD (Hard Disk Drive) ), A computer including a communication module.

FIG. 4 is a functional block diagram of each device constituting the guidance management system according to the present embodiment.
The CPU of the management server 1 executes a program stored in advance in its own device. Accordingly, the management server 1 includes functions of the control unit 11, the passenger management unit 12, the movement destination specifying unit 13, the position specifying unit 14, and the presentation control unit 15.
The control unit 11 controls other functional units of the management server 1.
The passenger management unit 12 performs information management of passengers who carry the user terminal 2 in cooperation with the guidance management system 100 among airport users.
The destination identification unit 13 identifies the destination of the passenger holding the user terminal 2. In the present embodiment, the travel destination of the passenger is an air flight included in the flight information or a boarding gate used when boarding the air flight.
The position specifying unit 14 specifies the current position in the passenger terminal of the passenger carrying the user terminal 2.
The presentation control unit 15 performs presentation control in accordance with the destination of the passenger holding the user terminal 2 and the current position in cooperation with other devices.

The user terminal 2 stores an application program used when processing is performed in cooperation with the guidance management system 100, and executes this application program. Thereby, the user terminal 2 has the functions of the control unit 21, the presentation control unit 22, and the registration unit 23.
The control unit 21 controls other functional units of the user terminal 2.
The presentation control unit 22 performs presentation control according to the destination of the passenger holding the terminal and the current position in cooperation with other devices such as the management server 1.
The registration unit 23 registers information such as the biological information of the passenger who uses the user terminal 2 and the identification information of the terminal in the management server 1.

The flight confirmation apparatus 3 executes a program stored in advance in the own apparatus. Accordingly, the flight confirmation device 3 includes a control unit 301, a reading unit 302, a terminal information acquisition unit 303, a registration unit 304, and a presentation control unit 305.
The control unit 301 controls other functional units of the flight confirmation device 3.
The reading unit 302 acquires iris information from the camera 33. The reading unit 302 acquires fingerprint information, code information, and the like from the optical reading device 34.
The terminal information acquisition unit 303 acquires terminal information from the user terminal 2 connected via the antenna 36. The terminal information acquisition unit 303 may acquire terminal information included in the screen information via the reading unit 302 that acquired the screen information of the user terminal 2 from the camera 33 or the optical reading device 34. The terminal information is identification information for uniquely identifying the user terminal 2 in the communication network of the guidance management system 100 and communicating with the user terminal 2 and information regarding other terminals.
The registration unit 304 registers information indicating a correspondence relationship between the biological information of the passenger and the identification information of the user terminal 2 carried by the passenger in the management server 1 or the like.
The presentation control unit 305 performs presentation control according to the destination of the passenger holding the user terminal 2 and the current position in cooperation with other devices.

The staff terminal 4 stores an application program used for processing in cooperation with other devices provided in the guidance management system 100, and executes the application program. Thereby, the staff terminal 4 includes a control unit 41 and a presentation control unit 42.
The control unit 41 controls other functional units of the staff terminal 4.
The presentation control unit 42 performs presentation control in accordance with the destination of the passenger holding the user terminal 2 and the current position in cooperation with other devices.

In addition, the warning device 5 executes a program stored in advance in the own device. Accordingly, the warning device 5 includes a control unit 51 and a presentation control unit 52.
The control unit 51 controls other control units of the warning device 5.
The presentation control unit 52 performs presentation control according to the destination of the passenger holding the user terminal 2 and the current position in cooperation with other devices.

  In the present embodiment, each of the management server 1, the user terminal 2, the flight confirmation device 3, the staff terminal 4, and the warning device 5 is an example of a presentation control device.

FIG. 5 is a first diagram showing a processing flow of the guidance management system.
FIG. 6 is a diagram showing an example of data in the passenger management table.
Next, a first example of the processing flow of the guidance management system 100 will be described.
First, when the passenger arrives at the passenger terminal at the airport, a predetermined dedicated application program linked with the guidance management system 100 among the application programs registered in the user terminal 2 is activated. As a result, the user terminal 2 is communicatively connected to an access point device for communication connection to the guidance management system 100. Alternatively, the user terminal 2 is directly connected to the flight confirmation device 3 and the warning device 5 installed in the vicinity. The user terminal 2 is communicatively connected to the management server 1 via the access point, the flight confirmation device 3 and the warning device 5 (step S501).

  When the registration unit 23 of the user terminal 2 detects that the connection with the guidance management system 100 is established immediately after the dedicated application program is activated, the registration unit 23 transmits the ID of the own terminal to the management server 1 (step S502). The ID of the own terminal may be a network address or a physical address of the user terminal 2, or may be an application ID or a user ID set in the application program. The user terminal 2 may store fingerprint information obtained from the fingerprint authentication device provided in the user terminal 2 and iris information read from the camera 33 provided in the user terminal 2, and these fingerprint information and iris information are stored in the management server 1. May be sent. The passenger management unit 12 of the management server 1 receives the ID of the user terminal 2 and registers it in the passenger management table (step S503). When the passenger management unit 12 receives fingerprint information or iris information in addition to the ID of the user terminal 2, the passenger management unit 12 associates the ID of the user terminal 2 with biological information such as fingerprint information or iris information in the passenger management table. Registration is performed (step S504).

  While the dedicated application program is activated, the control unit 21 of the user terminal 2 performs communication connection with a connection destination having the highest radio wave intensity among the access point device, the flight confirmation device 3 and the warning device 5. When the user terminal 2 has a function capable of detecting position information in the passenger terminal of the own terminal, the position information is transmitted to the management server 1 via the access point device, the flight confirmation device 3 and the warning device 5. May be. Alternatively, devices such as the access point device, the flight confirmation device 3, and the warning device 5 transmit the radio wave intensity in communication connection with the user terminal 2 to the management server 1. The occupant management unit 12 of the management server 1 detects the position information of the user terminal 2 using a technique such as three-point surveying using these radio field intensities (step S505). The passenger management unit 12 registers the detected location information of the user terminal 2 in the passenger terminal in the passenger management table in association with the ID of the user terminal 2 (step S506).

The registration unit 23 of the user terminal 2 may transmit the flight information to the management server 1 when the flight information of the passenger using the terminal is stored. The management server 1 receives the flight information. The management server 1 associates the ID of the user terminal 2 and the flight information and registers them in the passenger management table (step S507).
The passenger management unit 12 registers the ID of the user terminal 2 in the passenger management table, and when the flight information of the passenger carrying the user terminal 2 cannot be received from the user terminal 2, The flight information of the passenger may be acquired. For example, the occupant management unit 12 acquires flight information corresponding to the application ID and user ID from a boarding management server held by an airline or the like using the application ID or user ID transmitted by the user terminal 2 as a key. The management server 1 associates the application ID or user ID with the flight information and registers them in the passenger management table.

  The passenger management unit 12 repeatedly calculates the position information of the user terminal 2 based on the radio wave intensity of the signal received from the user terminal 2 carried by the passenger as the passenger moves in the passenger terminal. Alternatively, the passenger management unit 12 repeatedly receives position information from the user terminal 2. The passenger management unit 12 updates the position information of the user terminal 2 recorded in the passenger management table (step S508).

FIG. 7 is a second diagram showing a processing flow of the guidance management system.
Next, a second example of the processing flow of the guidance management system 100 will be described.
After the passenger arrives at the passenger terminal, the flight information can be displayed using the flight confirmation device 3 in order to confirm the flight information of the passenger. Alternatively, in order to receive the guidance management service provided by the guidance management system 100, the passenger performs a registration operation of the user terminal 2 carried by the passenger using the flight confirmation device 3.

  At this time, the passenger displays code information such as a bar code or two-dimensional code indicating flight information on the user terminal 2 and causes the camera 33 or the optical reader 34 of the flight confirmation device 3 to read the code information. The passenger may cause the camera 33 or the optical reader 34 to read the code information printed on the boarding pass carried by the passenger. As an example, the optical reader 34 reads code information (step S601). In this case, the optical reading device 34 outputs the code information displayed on the user terminal 2 to the reading unit 302. The reading unit 302 transmits the flight information included in the code information and the ID of the user terminal 2 detected in the connection with the user terminal 2 to the management server 1 (step S602). The passenger management unit 12 of the management server 1 associates the ID of the user terminal 2 with the flight information and registers them in the passenger management table (step S603).

  The flight confirmation device 3 may acquire the biological information of the passenger who is the user when the communication connection with the user terminal 2 is detected. For example, when the registration unit 304 of the flight confirmation device 3 detects a communication connection with the user terminal 2, the registration unit 304 transmits a registration determination request including the ID of the user terminal 2 detected in the connection to the management server 1. The passenger management unit 12 of the management server 1 acquires the ID included in the registration determination request, and determines whether or not the ID and the biological information are associated and registered in the passenger management table. Based on the determination result, the occupant management unit 12 includes information indicating whether the ID and the biological information are associated with each other and registered in the occupant management table and the ID of the user terminal 2. The determination result is transmitted to the flight confirmation device 3.

  The registration unit 304 of the flight confirmation device 3 confirms information indicating whether or not the ID and the biological information included in the registration determination result are associated and registered in the passenger management table. When the biometric information is registered corresponding to the ID, the registration unit 304 ends the biometric information acquisition process. When the registration unit 304 confirms information indicating that the biometric information is not registered corresponding to the ID from the registration determination result, the registration unit 304 advances the biometric information acquisition process. When the registration unit 304 proceeds with the biometric information acquisition process, the registration unit 304 outputs a biometric information registration request screen to the screen 31. On this registration request screen, an instruction for placing a finger on the optical reading device 34 and instruction information for urging the face to face the camera 33 are output. The flight confirmation device 3 may output these instructions by voice from a speaker.

  The registration unit 304 outputs a biometric information acquisition request to the reading unit 302. The reading unit 302 outputs a biometric information acquisition start instruction to the optical reading device 34 and the camera 33. The optical reading device 34 and the camera 33 acquire biometric information based on the acquisition start instruction and output it to the reading unit 302. The reading unit 302 outputs the fingerprint information obtained from the optical reading device 34 or the iris information obtained from the camera 33 to the registration unit 304. The registration unit 304 transmits a biometric information registration request including fingerprint information or iris information and the ID of the user terminal 2 to the management server 1 (step S604). The reading unit 302 and the optical reading device 34 may cooperate to acquire palm vein information, and the registration unit 304 may transmit the vein information to the management server 1. Further, the reading unit 302 and the camera 33 may cooperate to acquire the passenger's face information, and the registration unit 304 may transmit the face information to the management server 1. The registration unit 304 may transmit only biometric feature information such as fingerprint information, vein information, iris information, and face information to the management server 1. The occupant management unit 12 of the management server 1 registers the biometric information and the feature information in the occupant management table in association with the ID of the user terminal 2 (step S605).

  The flight confirmation device 3 may output information on the current position of the passenger at the passenger terminal and guidance information based on the flight information of the passenger. For example, the presentation control unit 305 of the flight confirmation device 3 detects pressing of the guidance start button displayed on the screen 31 (step S606). Then, the presentation control unit 305 instructs the reading unit 302 to read the code information displayed on the user terminal 2 or the code information printed on the boarding pass. Alternatively, the presentation control unit 305 instructs the reading unit 302 to read biological information such as fingerprint information, vein information, iris information, and face information. The reading unit 302 outputs the read code information or biological information to the presentation control unit 305. The presentation control unit 305 transmits a flight confirmation request including the ID and biometric information acquired from the code information to the management server 1 (step S607). When the flight information is already included in the code information, the flight confirmation device 3 does not have to send a flight confirmation request to the management server 1.

  When the destination identification unit 13 of the management server 1 receives the flight confirmation request, it acquires the ID or the biological information, and reads the flight information registered in the passenger management table in association with the ID or the biological information. The presentation control unit 15 acquires a flight confirmation result including flight information and ID from the destination identification unit 13 and transmits the flight confirmation result to the flight confirmation device 3 (step S608). The presentation control unit 305 of the flight confirmation device 3 acquires flight information included in the flight confirmation request. Flight information includes departure time and boarding gate number. The presentation control unit 305 generates guidance information based on the flight information (step S609).

  For example, the presentation control unit 305 generates map information that displays the current position where the device is installed and the boarding gate position specified by the boarding gate number. This map information may be stored in advance by the flight confirmation device 3. This map information may indicate the shortest route from the current position to the boarding gate. The map information may be similarly generated by the presentation control unit 15 of the management server 1. The presentation control unit 305 outputs map information to the screen 31 (step S609). Alternatively, the presentation control unit 305 outputs a map information print instruction to the printing apparatus 35. The printing device 35 prints the map information. The passenger can check the map information displayed on the screen 31 and the paper medium on which the map information output from the printing device 35 is printed, and move to the boarding gate.

  The presentation control unit 305 may transmit the map information to the user terminal 2. Alternatively, the presentation control unit 15 of the management server 1 may transmit the map information to the user terminal 2. The user terminal 2 displays the received map information. The passenger can check the map information displayed on the user terminal 2 and move to the boarding gate. Note that the user terminal 2 may display a current position that is displaced every moment in the displayed map information. For example, the presentation control unit 22 of the user terminal 2 can perform three-point surveying based on the radio wave intensity received while communicating with the access point device, the flight confirmation device 3, the warning device 5, or the like, or the position obtained from the communication destination device. The current position is detected by technology. The presentation control unit 22 displays the current position on the map. Thereby, a passenger can arrive at the target boarding gate smoothly. The position of the user terminal 2 may be specified by the position specifying unit 14 of the management server 1 and transmitted to the user terminal 2, and the user terminal 2 may display information on the current position on the screen.

  Further, the presentation control unit 305 compares the departure time included in the flight information with the current time and calculates the remaining time until the departure time. The presentation control unit 305 may output the remaining time and warning information to the screen 31 when the remaining time is less than the predetermined time. When the remaining time is less than the predetermined time, the presentation control unit 305 generates passenger information based on the already read ID, flight information, and notification information including the current position. Passenger information is included in the code information. The passenger information may be included in the flight information in the code information. When the presentation control unit 305 generates the notification information, the presentation control unit 305 may identify the airline based on the flight information included in the notification information and transmit the notification information to the staff terminal 4 of the ground staff of the airline.

  In this case, when the presentation control unit 42 of the staff terminal 4 receives the notification information, the passenger information, the flight information, and the current position are displayed. Based on the passenger information and flight information displayed on the staff terminal 4, the ground staff can confirm the passenger who does not appear at the boarding gate even if the remaining time exceeds a predetermined time and the position where the passenger is present. The notification information may include the map information described above. In this case, the staff terminal 4 may display map information indicating the current position of the passenger.

  The presentation control unit 305 may include the contact information such as the ID and telephone number of the user terminal 2 in the notification information. In this case, the staff terminal 4 displays the ID and telephone number of the user terminal 2. Ground personnel can contact a passenger who is likely to miss by calling the phone number. The staff terminal 4 can detect the current position of the passenger using the ID of the user terminal 2. For example, the staff terminal 4 transmits a position confirmation request including the ID of the user terminal 2 to the management server 1. The position specifying unit 14 of the management server 1 acquires position information from the passenger management table based on the ID included in the position confirmation request. The position specifying unit 14 transmits the position confirmation result including the position information to the staff terminal 4. The staff terminal 4 displays passenger position information. As a result, the ground staff can check the current position of the passenger on the staff terminal 4 carried by him / her.

  The above-described processing of the presentation control unit 305 of the flight confirmation device 3 and the presentation control unit 42 of the staff terminal 4 specifies the destination of each person located in the target area based on a radio signal received from a terminal carried by the person. This is an aspect of an example in which the current position in each person's target area is specified, and presentation control is performed according to the destination and the current position.

FIG. 8 is a diagram showing an example of map information.
The map information may be generated by the management server 1 or the flight confirmation device 3. For example, as shown in FIG. 8, the presentation control unit 305 of the flight confirmation device 3 generates or acquires map information indicating the current position P1 and the boarding gate P2, and outputs the map information to the screen 31. The presentation control unit 305 may guide each area in the passenger terminal to the passenger based on the current position P1, the boarding gate P2, the remaining time until the departure time, and the set travel time. For example, the presentation control unit 305 calculates three areas from the first area to the third area based on the current position P1, the boarding gate P2, the remaining time until the departure time, and the set travel time. The first area of the three areas is an area that is in time for the boarding gate P2 by a predetermined time before the departure time even if the passenger starts moving to the appearance gate after the set movement time. The second area is an area that may not be in time for the boarding gate P2 by a predetermined time before the departure time when the passenger starts moving to the entry gate after the set moving time. The third area is an area that does not meet the boarding gate P2 by the departure time when the passenger starts moving to the entry gate after the set moving time.

  When the information of the first area to the third area is displayed on the map and the map information is output, the presentation control unit 305 displays the current position P1, the boarding gate P2, the remaining time until the departure time, and the set travel time. The first moving distance for determining the first area and the second moving distance for determining the second area are calculated using a predetermined calculation formula. The presentation control unit 305 determines the range of the first movement distance from the boarding gate P2 as the first area. The presentation control unit 305 determines, as the second area, a range surrounded by the first movement distance or more within the second movement distance range from the boarding gate P2. The presentation control unit 305 determines an area that is neither the first area nor the second area as the third area. The presentation control unit 305 may generate map information in which the colors of the first area, the second area, and the third area are distinguished and output them using the screen 31 or the printing device 35.

  More specifically, in the above-described processing, the presentation control unit 305 calculates the movement start time after the set movement time from the current time. The set travel time is a time length that is set for the user to go to each store and the like from the current time, and may be input to the flight confirmation device 3 by the passenger, or a time length that the flight confirmation device 3 stores in advance. It may be information. The presentation control unit 305 calculates a recommended arrival time that is a predetermined time before the departure time. It is assumed that the movement start time is a time before the recommended arrival time. The presentation control unit 305 calculates a required travel time that is the difference between the recommended arrival time and the travel start time. The presentation control unit 305 calculates the first movable distance by multiplying the movement time by the movement speed of the person. This indicates the distance from the boarding gate when the passenger can arrive at the boarding gate at the recommended arrival time in the travel time. The presentation control unit 305 determines the range of the first movable distance from the boarding gate as the first area. The passenger can arrive at the boarding gate at the recommended arrival time a predetermined time before the departure time by starting the movement to the boarding gate at the movement start time when located in the first area. When the first area is divided into a plurality of areas that cannot be directly accessed, the presentation control unit 305 determines a range close to the current position P1 as the first area. The presentation control unit 305 may accept the set travel time based on an operation by a passenger such as the screen 31 having an input function such as a touch panel.

  The presentation control unit 305 calculates a movement start time after the set movement time from the current time. The presentation control unit 305 further specifies the departure time and the flight information of the passenger. The presentation control unit 305 calculates a required travel time that is the difference between the departure time and the travel start time. The presentation control unit 305 calculates the second movable distance by multiplying the movement time by the movement speed of the person. This indicates the distance from the boarding gate when the passenger can arrive at the boarding gate at the departure time in the travel time. The presentation control unit 305 determines the range excluding the first area from the second movable distance range from the boarding gate as the second area. If the passenger is located farthest from the boarding gate in the second area, the passenger is expected to be able to arrive at the boarding gate at the departure time by starting movement to the boarding gate at the movement start time . When the passenger moves faster than the moving speed of the set person, there is a possibility that the passenger can arrive at the boarding gate P2 by a predetermined time before the departure time. Therefore, the second area is an area that may not be in time for the boarding gate P2 by a predetermined time before the departure time when the passenger starts moving to the entry gate after the set movement time. The presentation control unit 305 determines a range other than the first area or the second area as the third area.

  The process of the presentation control unit 305 that outputs the first area to the third area corresponds to the destination based on the boarding gate (or the arrival airport indicated by the flight information) that is the destination of the passenger and the current time. This is an aspect of presenting a divided area according to the difficulty level of whether or not it is possible to arrive at a set position in the target area at a predetermined time.

  The presentation control unit 305 may accept designation of a store or a position on the screen 31 and calculate a stayable time at the store or position. More specifically, the presentation control unit 305 accepts designation of a store or a position on the map of the output map information. Then, the presentation control unit 305 calculates a distance from the received position of the store or the like to the boarding gate P2. The presentation control unit 305 calculates the movement time by dividing the distance by the movement speed of the person. The presentation control unit 305 calculates a recommended arrival time a predetermined time before the departure time. The presentation control unit 305 calculates the assumed movement start time before the time indicated by the movement time from the recommended arrival time. The presentation control unit 305 calculates a stayable time from the current time to the assumed movement start time. The presentation control unit 305 outputs this stayable time on the screen 31 or the like. As a result, the passenger can check how much he / she can stay at the designated store location.

  In addition, the presentation control unit 305 may output the shortest route or moving means. For example, when the passenger terminal is large, the presentation control unit 305 may specify and output the range that can be moved by a moving means such as a bus or a new transportation system as the first area. In this case, the presentation control unit 305 may search for moving means up to the boarding gate P2 and output information on the moving means.

  The map information may be generated by the presentation control unit 15 of the management server 1 or the presentation control unit 22 of the user terminal 2. The map information generation method may be the same as the process performed by the flight confirmation device 3 described above. A stayable area display device that displays such map information may be further provided in the guidance management system 100. In the present embodiment, the flight confirmation device 3, the management server 1, and the user terminal 2 are one aspect of the stayable area display device.

  The passenger can confirm the map information shown in the first area to the third area as shown in FIG. 8 so that the passenger can move within the passenger terminal without worrying about whether or not the boarding gate will meet the departure time. I can know. Accordingly, the passenger can grasp the stores that can be used by the passenger when the store is dotted with souvenir stores and restaurants at the passenger terminal.

FIG. 9 is a third diagram showing a processing flow of the guidance management system.
Next, a third example of the processing flow of the guidance management system will be described.
The warning device 5 establishes communication connection with the user terminal 2 located near the own device (step S801). The presentation control unit 22 of the user terminal 2 transmits the ID of its own terminal to the warning device 5 when connected to the warning device 5. Upon receiving the ID, the presentation control unit 52 of the warning device 5 transmits a flight information request including the ID to the management server 1 (step S802). The destination specifying unit 13 of the management server 1 acquires an ID from the flight information request, and reads the flight information associated with the ID and recorded in the passenger management table from the passenger management table. The presentation control unit 145 acquires flight information from the movement destination specifying unit 13 and transmits the flight information to the warning device 5 (step S803). The presentation control unit 52 of the warning device 5 specifies the boarding gate P2 to be gathered by the passenger carrying the user terminal 2 based on the received flight information (step S804).

  As described above, if the warning device 5 is provided in, for example, a sidewalk auxiliary device, the presentation control unit 52 determines whether the direction in which the sidewalk of the device moves and the direction of the boarding gate P2 coincide (step S1). S805). For example, the warning device 5 stores information on the list of boarding gates P2 corresponding to the direction of movement of the sidewalk. The presentation control unit 52 determines whether the boarding gate P2 of the passenger holding the user terminal 2 is included in the list of boarding gates P2 corresponding to the current moving direction of the sidewalk. If it is determined that the boarding gate P2 of the passenger is included in the list as a result of the determination, the presentation control unit 52 determines not to output warning information (step S806). If it is determined that the boarding gate P2 of the passenger is not included in the list as a result of the determination, the presentation control unit 52 determines to output warning information (step S807). For example, the warning device 5 performs control for causing the panel under the handrail of the sidewalk assist device to emit red light and for outputting a buzzer sound from the speaker (step S808). Thereby, the passenger can recognize that he / she is moving in a direction other than the direction of the boarding gate P2 to be gathered.

  Instead of performing the process of determining whether or not to output warning information based on the communication connection with the user terminal 2, the warning device 5 acquires, for example, the user's biometric information and associates it with the biometric information. The flight information registered in this way may be obtained from the management server 1 to determine whether or not to output warning information. For example, when the warning device 5 is composed of a camera set on the ceiling or the like, a monitor, and a server device, the camera installed on the ceiling or the like captures face information and iris information of a passenger who is a passerby. Get. The server device of the warning device 5 acquires flight information registered in association with biological information such as face information and iris information from the management server 1. The server device of the warning device 5 detects the traveling direction of the passenger who is a passerby from the image, and determines whether the boarding gate P2 of the passenger is included in the list of the boarding gate P2 corresponding to the traveling direction. When the boarding gate P2 of the passenger is not included in the list of boarding gates P2 corresponding to the traveling direction, the server device of the warning device 5 outputs warning information that can display passenger information, flight information, a destination, and the like on the monitor. .

  The above-described processing of the presentation control unit 52 of the warning device 5 presents warning information for notifying that the route is not a movement path to the set position in the target area corresponding to the destination based on the destination and current position of the passenger. It is one mode of processing to perform.

  In the above-described embodiment, an example in which the guidance management system 100 is provided in a passenger terminal of an airport has been described. However, the guidance management system 100 is provided in, for example, a large-scale bus terminal or a station, and similar processing is performed. May be performed.

  Each of the above devices has a computer system inside. Each process described above is stored in a computer-readable recording medium in the form of a program, and the above process is performed by the computer reading and executing the program. Here, the computer-readable recording medium means a magnetic disk, a magneto-optical disk, a CD-ROM, a DVD-ROM, a semiconductor memory, or the like. Alternatively, the computer program may be distributed to the computer via a communication line, and the computer that has received the distribution may execute the program.

  The program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, and what is called a difference file (difference program) may be sufficient.

DESCRIPTION OF SYMBOLS 1 ... Management server 2 ... User terminal 3 ... Flight confirmation apparatus 4 ... Staff terminal 5 ... Warning apparatus 11, 21, 301, 41, 51 ... Control part 12 ... Boarding Person management unit 13 ... Destination specifying unit 14 ... Position specifying unit 15, 22, 305, 42, 52 ... Presentation control unit 23, 304 ... Registration unit 302 ... Reading unit 303 ...・ Terminal information acquisition unit

Claims (10)

A destination identifying unit that identifies a destination of each person located in the target area based on a radio signal received from a terminal carried by the person;
A position specifying unit for specifying a current position in the target area of each of the persons;
A presentation control unit that performs presentation control according to the destination and the current position;
A presentation control device comprising: A biological information reading unit that reads the biological information of the person;
A terminal information acquisition unit for acquiring identification information of the terminal carried by the person;
A registration unit for registering information indicating a correspondence relationship between the biological information and the identification information of the terminal;
The presentation control device according to claim 1 provided with. The presentation control apparatus according to claim 1, wherein the presentation control unit presents the current position of a person who moves to a specific destination. Based on the destination and the current time, the presentation control unit classifies the difficulty according to the degree of difficulty indicating whether it is possible to arrive at a set position in the target area corresponding to the destination at a predetermined time. The presentation control apparatus according to any one of claims 1 to 3, wherein an area is presented. The presentation control device according to any one of claims 1 to 4, wherein the presentation control unit presents a shortest path from a current position to a set position in the target area corresponding to the destination. The said presentation control part presents the warning information which notifies that it is not the movement path | route to the collection position in the said target area corresponding to the said movement destination based on the said movement destination and the said present position. The presentation control device according to any one of claims 5 to 6. A registration unit that receives the biometric information of the person and the identification information of the terminal from the terminal and registers information indicating the correspondence between the biometric information and the identification information of the terminal;
The presentation control device according to claim 1 provided with. The target area is an airport facility,
The destination is the arrival airport indicated by the flight information,
The presentation control device according to any one of claims 1 to 7, wherein the presentation control unit performs presentation control according to the destination of the passenger and the current position. Identify the destination of each person located in the target area based on the radio signal received from the terminal carried by the person,
Identify the current location within the target area of each of the people,
A presentation control method that performs presentation control according to the destination and the current position. The computer of the presentation control device,
Destination specifying means for specifying the destination of each person located in the target area based on a radio signal received from a terminal carried by the person;
Position specifying means for specifying a current position in the target area of each person;
Presentation control means for performing presentation control according to the destination and the current position;
Program to function as.

Images