JP2018181388A - Purchase support method, purchase support device, and program to be used for supporting purchase - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily search a specific disposable diaper and a specific absorption pad in a store.SOLUTION: A purchase support method for supporting purchase of a disposable diaper and an absorption pad to be used with the disposable diaper includes: a user information acquisition step that a purchase support device acquires user information related to a user; a selection step that the purchase support device selects a specific disposable diaper and a specific absorption pad from among a plurality of disposable diapers and a plurality of absorption pads on the basis of the user information; and a display step that the purchase support device displays place information for indicating display places of the specific disposable diaper and the specific absorption pad in a store, diaper information related to the specific disposable diaper and pad information related to the specific absorption pad on a screen.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a disposable diaper, a purchase support method for supporting the purchase of an absorbent pad used with the disposable diaper, a purchase support device, and a program used to support the purchase.

There are various types of products for adult disposable diapers and absorbent pads that are compatible with gender and applications.
As a method of selecting a product suitable for the user from these products, Patent Document 1 provides a method of presenting a combination of a disposable diaper and an absorbent pad from the use situation of the diaper.

Patent No. 4274677

Those who intend to purchase disposable diapers and absorbent pads, even if presented with a combination of a specific disposable diaper and absorbent pad according to the method described in Patent Document 1, go to a store with many types and products. Because the colors are similar, there is a problem that it is time-consuming to find out which item is appropriate for the first-time purchaser and where the item is located. In particular, when the purchaser of the product is an elderly person, it may seem that all products look the same and it is difficult to find an appropriate product.
In addition, the store clerk at the store who has received an inquiry about product selection may not be able to secure a sufficient response time.

  The present invention has been made in view of the above problems, and it is an object of the present invention to make it possible to easily search for a specific disposable diaper and a specific absorbent pad in a store.

The main invention to achieve the above object is
A purchase support method for supporting the purchase of a disposable diaper and an absorbent pad used together with the disposable diaper, wherein the purchase support device acquires user information about a user, and the purchase information acquisition step A selecting step of selecting a specific disposable diaper and a specific absorbent pad from among a plurality of disposable diapers and a plurality of absorbent pads based on the user information, and the purchase support device is the specific disposable diaper And location information for indicating a display place in the store of the specific absorbent pad, diaper information on the specific disposable diaper, and display information for displaying pad information on the specific absorbent pad on a screen. Is a purchase support method.
Other features of the present invention will be apparent from the description of the present specification and the accompanying drawings.

  According to the present invention, it is possible to improve the problem that it takes time to search for a specific disposable diaper and a specific absorbent pad in a store.

FIG. 1 is a diagram for explaining a purchase support method according to the present embodiment. FIG. 2 is a diagram showing an example of the overall configuration of the purchase support system 100. As shown in FIG. FIG. 3 is a block diagram showing a functional configuration of the terminal 10. As shown in FIG. FIG. 4A is a user question information table stored in the user question information DB 121. FIG. 4B is an assistant question information table stored in the assistant question information DB 122. FIG. 5 is a table in which combinations of disposable diapers and absorbent pads are associated with ADL levels with respect to combinations of user questions and assistant questions. FIG. 6 is a view showing the ADL mark stored in the ADL mark DB 126. As shown in FIG. FIG. 7 is a diagram for explaining the flow of the purchase support method of the present embodiment. FIG. 8 is an example of the display of the user question of the terminal 10. FIG. 9 is an example of the display of the selection / determination result of the terminal 10.

At least the following matters will be made clear by the present specification and the description of the accompanying drawings.
A purchase support method for supporting the purchase of a disposable diaper and an absorbent pad used together with the disposable diaper, wherein the purchase support device acquires user information about a user, and the purchase information acquisition step A selecting step of selecting a specific disposable diaper and a specific absorbent pad from among a plurality of disposable diapers and a plurality of absorbent pads based on the user information, and the purchase support device is the specific disposable diaper And location information for indicating a display place in the store of the specific absorbent pad, diaper information on the specific disposable diaper, and display information for displaying pad information on the specific absorbent pad on a screen. Purchase support method.

  According to such a purchase support method, it is possible to improve the problem that it takes time to search for a specific disposable diaper and a specific absorbent pad in a store.

  In the purchase support method, a plurality of marks are prepared according to the degree of necessity of assistance, and the plurality of disposable diapers and the plurality of absorption pads are displayed in association with each of the marks in the store. The purchase support apparatus includes a determination step of determining the necessity degree of assistance to the user based on the user information, and in the display step, the purchase support apparatus corresponds to the determined necessity degree Preferably, the place information is displayed on the screen in a state where the mark is included in the place information.

  According to such a purchase support method, the displayed place information includes a mark corresponding to the degree of necessity for assistance to the user, so the place information is more compared to the case where such a mark is not included. , More likely to remain in the memory of purchase applicants. Then, the purchase requester can specify the display place while referring to the place information including the mark that is likely to be stored in the memory.

  In this purchase support method, it is desirable that the number of cases of the required degree be smaller than the number of combinations of the plurality of disposable diapers and the plurality of absorbent pads.

According to such a purchase support method, since the number of cases where the required degree is smaller than the number of combinations of multiple disposable diapers and multiple absorbent pads, a combination of multiple disposable diapers and multiple absorbent pads is required. By using the degree as a key, it is possible to divide into smaller number of groups. For example, in the case where the number of combinations of the plurality of disposable diapers and the plurality of absorbent pads is 30, and the required number of divisions is 4, the combination of the plurality of disposable diapers and the plurality of absorbent pads is the key with the required degree , Can be divided into four groups.
Since the marks according to the degree of necessity are prepared in the store, it is possible to efficiently search for the display place by using a smaller number of marks than the number of combinations of disposable diapers and absorbent pads. .

  In this purchase support method, the purchase support device includes an assistant information acquisition step of acquiring assistant information on an assistant, and in the selection step, the purchase support device includes the user information and the assistant. It is desirable to select the specific disposable diaper and the specific absorbent pad from among the plurality of disposable diapers and the plurality of absorbent pads based on information.

  According to such a purchase support method, a specific disposable diaper and a specific absorbent pad are selected based on not only information on the user but also on information on the assistant, so that not only the user but also the assistant It is also possible to expect favorable selection results.

  In the purchase support method, in the selection step, the purchase support device selects the specific disposable diaper and the specific absorbent pad while giving priority to the user information over the assistant information. Is desirable.

  According to such a purchase support method, since it is the user who wears the specific disposable diaper and the specific absorbent pad, by giving priority to the user information over the assistant information, the caregiver information is added. However, it is possible to obtain favorable selection results for the user.

  In the purchase support method, the purchase support device displays a user's question for acquiring the user information on a screen, and the purchase support device acquires the assistant information. Displaying an assistant question on a screen; and combining the disposable diaper and the absorbent pad with a combination of the answer to the user question and the answer to the assistant question in the purchase support device; And storing the degree of necessity in association with the degree of necessity, wherein the purchase support apparatus receives, in the selection step, an answer of the purchase applicant to the user question and a purchase applicant to the assistant question. The combination of the disposable diaper and the absorbent pad stored in association with a combination of these responses based on the responses, Selection as the specific disposable diaper and the specific absorbent pad, and in the determination step, determining the required degree stored in association with a combination of these answers as the required degree for the user Is desirable.

  According to such a purchase support method, regardless of the combination of the applicant's actual response to the user question and the purchaser's actual response to the assistant question, the combination is On the other hand, it is possible to appropriately select a specific disposable diaper and a specific absorbent pad and to determine the degree of need for assistance.

  In the purchase support method, it is preferable that the plurality of marks be displayed in the store and be displayed on at least one package of the plurality of disposable diapers and the plurality of absorbent pads.

  According to such a purchase support method, since the mark is displayed not only on the screen but also in the store and package, the purchaser can easily find a specific disposable diaper or the like using the mark displayed on the screen as a clue. Become.

  In the purchase support method, it is preferable that the diaper information is a photograph or a diagram of the package, as viewed from an angle at which the mark can be visually recognized.

  According to such a purchase support method, the mark is displayed not only on the screen but also in the store and package, and is also displayed as diaper information. Therefore, the purchase applicant uses the mark displayed on the screen as a clue. , It becomes easier to find a specific disposable diaper etc.

  In the purchase support method, the purchase support device prints the location information, the diaper information, the pad information, and a specific code for identifying the specific disposable diaper and the specific absorbent pad. The purchase support device reads the printed code; the purchase support device reads the diaper code displayed on the disposable diaper package; and the purchase support device assembles the absorbent pad package. Reading the displayed pad code, the disposable diaper specified by the read diaper code, and the absorbent pad specified by the read pad code, said specific disposable diaper specified by the read specific code And whether or not it matches the specific absorbent pad, Determining assistance apparatus, it is desirable to have a.

  According to such a purchase support method, it is determined by the purchase support device whether the disposable diaper and the absorbent pad for which the code has been read match with the printed specific disposable diaper and the specific absorbent pad. The possibility of purchasing the wrong product is reduced.

  A purchase support device for supporting purchase of a disposable diaper and an absorbent pad used together with the disposable diaper, the user information acquisition unit acquiring user information on a user, and a plurality of the user information based on the user information Selection unit for selecting a specific disposable diaper and a specific absorbent pad from among the disposable diapers and the plurality of absorbent pads, and location information for indicating the display place in the store of the specific disposable diaper and the specific absorbent pad And a display unit for displaying on a screen diaper information related to the specific disposable diaper and pad information related to the specific absorbent pad.

  By using such a purchase support device, it becomes possible to improve the problem that it takes time to search for a specific disposable diaper and a specific absorbent pad in a store.

  A program used to support the purchase of a disposable diaper and an absorbent pad used together with the disposable diaper, wherein the computer is a user information acquisition step of acquiring user information on a user, and the user information A selection step of selecting a specific disposable diaper and a specific absorbent pad among a plurality of disposable diapers and a plurality of absorbent pads, and the purchase support device includes the specific disposable diaper and the specific absorbent pad. A program for executing a display step of displaying on a screen place information for indicating a display place in a shop, diaper information on the specific disposable diaper, and pad information on the specific absorbent pad.

  By using such a program, it is possible to improve the problem that it takes time to search for a specific disposable diaper and a specific absorbent pad in a store.

=== First Embodiment ===
FIG. 1 is a diagram for explaining a purchase support method according to the present embodiment.
In the purchase support method according to the present embodiment, a person who wishes to purchase a disposable diaper and an absorbent pad (hereinafter referred to as a “purchase wish person”) using a terminal 10 which is a purchase support device is a drug store etc. It is possible to easily find a specific disposable diaper and a specific absorbent pad from the products 80 displayed on the display shelf 20 in the store.

<Terminal>
The terminal 10 is used to select disposable diapers and absorbent pads according to the user's situation and to indicate the display place in the store, and is installed near the display shelf 20 of the disposable diapers and absorbent pads in the store There is.
In the present embodiment, the terminal 10 uses a tablet-type terminal device fixed at a storefront. The tablet-type terminal device can be operated by a touch panel, and has the advantage of being easy to use even for the elderly.

  FIG. 2 is a diagram showing an overall configuration of the purchase support system 100. As shown in FIG. In the present embodiment, the terminal 10 can communicate with the server 40 via a wired or wireless network 50. The terminal 10 can update information, such as acquiring update information such as a database (hereinafter referred to as “DB”) of the terminal 10 from the server 40.

  FIG. 3 is a block diagram showing a functional configuration of the terminal 10. As shown in FIG. The terminal 10 of the present embodiment includes a control unit 11, a storage unit 12, an input unit 13, a display screen 14, and a communication unit 15.

  The control unit 11 exchanges data between the respective units and controls the entire terminal 10, and is realized by executing a program stored in a predetermined memory by a central processing unit (CPU). Further, the control unit 11 includes a selection unit 111, a determination unit 112, a user information acquisition unit 113, an assistant information acquisition unit 114, and a display unit 115.

The storage unit 12 has a user question information DB 121, an assistant question information DB 122, a correspondence information DB 123, a disposable diaper DB 124, an absorbent pad DB 125, and an ADL mark DB 126.
The user question information DB 121 stores a user question information table for obtaining user information on the user.
In the assistant question information DB 122, an assistant question information table for obtaining assistant information on assistants is stored.
The correspondence information DB 123 stores a table in which combinations of disposable diapers and absorbent pads and ADL levels are associated with combinations of answers to user's questions and answers to assistant's questions.
The disposable diaper DB 124 stores photographs of packages of disposable diapers.
The absorbent pad DB 125 stores a photograph of the absorbent pad package.
In the ADL mark DB 126, images of five ADL marks are stored.

The input unit 13 is input by a purchase requester or a clerk who operates the terminal 10, and is realized by the operation of the touch panel.
The display screen 14 is a screen on which various types of information are displayed based on an instruction from the control unit 11.
The communication unit 15 is for communicating with the server 40, and has a function as a receiving unit for receiving various data and signals, and a function as a transmitting unit for transmitting various data and signals.
Details of the functions of the terminal 10 will be described later.

<POP (POP advertisement)>
POP (Point of purchase advertising) is an advertisement that means point-of-purchase advertisement and is placed at a retail outlet or attached to a product.
In the present embodiment, on the floor in the front of the display shelf 20, the seal-like POPs 30 with the ADL marks drawn are arranged at regular intervals so as to show one section of the display shelf 20 (see FIG. 1).

<Display shelf>
The display rack 20 displays a plurality of types of disposable diapers and a plurality of types of absorbent pads.
For example, as disposable diapers, there are types such as thin pants type diapers, rehab pants type diapers, pants type diapers suitable for long-term use, and taping type diapers. In this embodiment, it is assumed that there are seven types (goods A, B, C,...) Of disposable diapers.
In addition, there is also a type of absorbent pad for men or women, day or night, long time, and the like. In the present embodiment, it is assumed that 15 types (goods a, b, c,...) Of absorbent pads exist.

The packages of the disposable diaper products are each marked with an ADL mark corresponding to the ADL level. ADL (Activities of Daily Living) refers to a group of basic motions that people repeat in common in order to lead daily life, and is a concept to determine the degree of independence of the life of a person who needs assistance.
In the present embodiment, the ADL level refers to the degree of necessity for assistance to the user, and each ADL level represented by a mark is called an ADL mark.
The disposable diaper with the ADL mark is displayed on the display shelf 20 indicated by the POP 30 on which the corresponding ADL mark is drawn.
Moreover, according to the table which matched the combination of the disposable diaper of corresponding information DB123, and an absorption pad, and the ADL level, the disposable diaper corresponding to the display shelf 20 shown by POP30 on which the mark of the ADL level matched was drawn is shown. And display absorbent pads.

<Purchase support method>
A purchase support method by the terminal 10 in the present embodiment will be described.
The terminal 10 has a process (step) in which the combination of the disposable diaper and the absorbent pad and the ADL level are stored in association with the combination of the response to the user's question and the response to the assistant's question in advance. It has been subjected.

When the start button of the terminal 10 is pressed, the user question screen display unit (not shown) in the user information acquisition unit 113 is one of the user question information items stored in the user question information DB 121. One is displayed on the display screen 14 (user question display step).
FIG. 4A is a user question information table stored in the user question information DB 121.

If the purchase applicant obtains an answer of either “Yes” or “No” (user information acquisition step), the selection unit 111 and the determination unit 112 perform selection and determination according to the purchase candidate's response. (Selection step and determination step).
The user question display step, the user information acquisition step, the selection step, and the determination step are performed a predetermined number of times according to the result of the selection and the determination.

Thereafter, the assistant question screen display unit (not shown) displays the assistant question information of the assistant question information DB 122 on the display screen 14 (intermediate question display step).
FIG. 4B is an assistant question information table stored in the assistant question information DB 122. When the purchase candidate obtains an answer of either “Yes” or “No” (helper information acquisition step), the selection unit 111 and the determination unit 112 perform selection and determination in accordance with this response (selection Step and determination step).

  Depending on the result of the selection and the determination, the question display step for the helper, the information acquisition step for the helper, the selection step and the determination step are performed a predetermined number of times.

And the table of the combination of disposable diapers and absorbent pads corresponding to the combination of the purchaser's answer to the user question and the purchaser's answer to the assistant question and the ADL level stored in the correspondence information DB 123 Selection and determination (selection step and determination step).
FIG. 5 is a table in which combinations of disposable diapers and absorbent pads are associated with ADL levels with respect to combinations of user questions and assistant questions.
FIG. 6 is a view showing the ADL mark stored in the ADL mark DB 126. As shown in FIG. ADL mark, as ADL level, ADL1: One can walk alone, ADL2: One can walk with assistance, ADL3: One to stand (one to support at the time of changing diapers), ADL4: One who can sit (To assist in wheelchairs ADL5: ADL5: For those who spend most of their time sleeping, the ADL level is divided into five stages, each of which is represented by an illustration and a letter.

The display unit 115 causes the display screen 14 to display the selected diaper information and pad information from the disposable diaper DB 124 and the absorbent pad DB 125. In addition, the display unit 115 causes the ADL mark DB 126 to display an ADL mark corresponding to the ADL level as a result of the determination on the display screen 14 and provides place information for indicating a display place in the store (display step).
In addition, in the case of the selection result that there is no applicable absorption pad, diaper information and place information are displayed on the display screen 14 as not displaying pad information.
The purchaser can search for a specific disposable diaper and a specific absorbent pad by going to the display place in the store indicated by the place information.

Hereinafter, the present invention will be described in more detail by giving specific question examples and answer examples.
The manufacturer of disposable diapers and absorbent pads has pre-registered information in which combinations of disposable diapers and absorbent pads and ADL levels are associated with combinations of answers to user's questions and answers to assistant's questions. The correspondence information DB 123 of 10 is stored.
The correspondence information DB 123 is information in which the combination of the disposable diaper and the absorbent pad and the ADL level are most effective from the characteristics of the disposable diaper or the like, and the data on the experience of the manufacturer of the disposable diaper or the like.

FIG. 7 is a diagram for explaining the flow of the purchase support method of the present embodiment.
When the purchaser presses the start button of the terminal 10, the user information acquisition step of acquiring user information on the user is started. From the user question information stored in the user question information DB 121, the user question screen display unit in the user information acquisition unit 113 “does the toilet or portable toilet be used? ] Is displayed on the display screen 14 (user question display step).
FIG. 8 is an example of the display of the user question of the terminal 10. In the center of the terminal 10, user questions are displayed.

The purchase requester answers either “Yes” or “No” provided in the lower part of the question on the display screen 14. The user information acquisition unit 113 acquires user information based on the response (user information acquisition step).
The selection unit 111 and the determination unit 112 perform selection and determination based on the reply of the purchase candidate (selection step and determination step).

If the purchase requester answers "Yes" to the question, then the user question screen display unit is not in time for the toilet from among the user question information stored in the user question information DB 121 Are there many things? ] Is displayed on the display screen 14 (user question display step).
As in the case of the previous question, the user information acquisition unit 113 acquires user information based on the purchase requester's answer (user information acquisition step).
The selection unit 111 and the determination unit 112 perform selection and determination based on the reply of the purchase candidate (selection step and determination step).

When the purchase applicant answers "Yes" to the question, the user question screen display unit subsequently uses the "absorbent pad together" from among the user question information stored in the user question information DB 121. Do you dislike doing that? ] Is displayed on the display screen 14 (user question display step).
As in the case of the previous question, the user information acquisition unit 113 acquires user information based on the purchase requester's answer (user information acquisition step).
The selection unit 111 and the determination unit 112 perform selection and determination based on the reply of the purchase candidate (selection step and determination step).

If the purchase applicant answers "No" in response to the question, the assistant information acquisition step of acquiring assistant information on the assistant is subsequently started. From the assistant question information stored in the assistant question information DB 122 for the assistant question screen display section “Is it difficult for the assistant to replace pants? ] Is displayed on the display screen 14 (interrogator question display step).
The assistant information acquisition unit 114 acquires assistant information based on the reply of the purchase candidate (intermediate information acquisition step).
The selection unit 111 and the determination unit 112 perform selection and determination based on the reply of the purchase candidate (selection step and determination step).

  In this selection step, based on the purchaser's response to these user questions and the purchaser's response to the helper question, the correspondence information DB 123 stored in association with the combination of these responses. The combination of disposable diaper and absorbent pad is selected as a specific disposable diaper and a specific absorbent pad. "Is it difficult for caregivers to change pants? If the purchase candidate answers "No" in response to the above question, the disposable diaper is product C, and the absorbent pad is product a and product f.

Further, in the determination step, the ADL level of the correspondence information DB 123 stored in association with the combination of these answers is determined as the ADL level for the user of the present embodiment. In the present embodiment, it is determined that the ADL level of the user is “the one who stands up (the one who stands up in changing diapers)” of ADL 3.
By storing the combination of the disposable diaper and the absorbent pad and the ADL level in association with the combination of the question for the user and the question for the assistant in the correspondence information DB 123, the question for the user For the combination of the response to and the response to the assistant question, a specific disposable diaper and a specific absorbent pad can be appropriately selected, and the ADL level can be appropriately determined.

Subsequently, the display step is started.
In order to display the diaper information on the selected disposable diaper (product C), the display unit 115 causes the display screen 14 to display the package photo of the product C stored in the disposable diaper DB 124.
Similarly, in order to display pad information on the selected absorbent pad (the product a and the product f), the display unit 115 displays the package photo of the product a and the product f stored in the absorbent pad DB 125 on the display screen 14. Display on.

  Further, in order to display the location information at the determined ADL level (ADL 3), the display unit 115 causes the display unit 14 to display the information of the ADL 3 mark and characters stored in the ADL mark DB 126.

FIG. 9 is an example of the display of the selection / determination result of the terminal 10.
The display unit 115 indicates the mark of the ADL level determined in the determination step on the upper part of the display screen 14 of the terminal 10. The purchaser who sees this can know the user's ADL level (the degree of necessity of assistance) with a mark and a letter.
The diaper information 141 is displayed on the center left side of the display screen 14. In the diaper information 141, the disposable diaper selected in the selection step is the product C and a package photograph of the product C is displayed.
Pad information 142 is displayed on the center right side of the display screen 14. The pad information 142 indicates that the absorbent pads selected in the selection step are the product a and the product f, and the package photos of the product a and the product f.
In the package of the product C, the mark of ADL 3 is attached to the lower left of the package, and the diaper information on the display screen 14 is a photograph in a state viewed from an angle at which the ADL mark can be visually recognized.
The ADL mark is also attached to the package of the commodity C of the disposable diaper, so the purchaser can easily find the disposable diaper of the commodity C with the ADL mark displayed on the display screen 14 as a clue.
Further, location information 143 is displayed at the bottom of the display screen 14. In the location information 143, the ADL mark indicating ADL 3 and the letters “This product is on the product shelf” is shown, and the product C of the disposable diaper and the absorbent pad are displayed on one section of the display shelf 20 indicated by the ADL mark. It shows that the product a and the product f are displayed.

The purchaser who views the display screen 14 can find the article C of the disposable diaper and the article a and the article f of the absorbent pad in one section indicated by the POP 30 on which the mark ADL 3 is drawn in the display shelf 20 it can.
Since the purchaser can find a product suitable for the user's condition by searching for the product with the ADL mark of ADL3 as a clue, the effort and burden for searching for the product of the purchaser can be reduced, and the purchaser can It also reduces the risk of purchasing wrong products.

In the present embodiment, there are seventeen types of disposable diapers and fifteen types of absorbent pads, and there are simply 112 combinations, including the case where the absorbent pads are not used. However, even in this case, ADL corresponding to five ADL levels smaller than the number of combinations of disposable diapers and absorbent pads by dividing the combination of disposable diapers and absorbent pads into five ADL levels in correspondence information DB 123 By using the mark as a clue, the purchaser can efficiently find the display place.
In addition, since the purchase requester himself / herself operates the terminal 10, the product selection can be made by himself / herself and there is no need to inquire of the store clerk, so the time required for the purchase requester's purchase can be shortened.
Furthermore, even for the store clerk in the store, since the purchase requester can select the product by himself, it is possible to shorten the time required for handling inquiries and counseling.

Next, a selection of disposable diapers and absorbent pads suitable for another user is made.
As in the above case, the manufacturer of disposable diapers and the like corresponds the combination of the disposable diaper and the absorbent pad to the ADL level for the combination of the response to the user question and the response to the assistant question. The information is stored in advance in the correspondence information DB 123 of the terminal 10.

When the purchaser presses the start button of the terminal 10, the user information acquisition step is started. From the user question information stored in the user question information DB 121, the user question screen display unit in the user information acquisition unit 113 “does the toilet or portable toilet be used? ] Is displayed on the display screen 14 (user question display step).
The user information acquisition unit 113 acquires user information based on the reply of the purchase candidate (user information acquisition step).

The selection unit 111 and the determination unit 112 perform selection and determination based on the reply of the purchase candidate (selection step and determination step).
If the purchase requester answers "No" to the question, then the user question screen display section displays "Even if the instability is short, from among the user question information stored in the user question information DB 121. Can you stand in time? ] Is displayed on the display screen 14 (user question display step).
As in the case of the previous question, the user information acquisition unit 113 acquires user information based on the purchase requester's answer (user information acquisition step).
The selection unit 111 and the determination unit 112 perform selection and determination based on the reply of the purchase candidate (selection step and determination step).

If the purchase applicant responds "No" to the question, then, the user question screen display section displays "the amount of peeing from the user question information stored in the user question information DB 121. How many? ] Is displayed on the display screen 14 (user question display step).
As in the case of the previous question, the user information acquisition unit 113 acquires user information based on the purchase requester's answer (user information acquisition step).
The selection unit 111 and the determination unit 112 perform selection and determination based on the reply of the purchase candidate (selection step and determination step).

If the purchase requester answers "Yes" to the question, then the user question screen display unit displays "the skin is weak from the user question information stored in the user question information DB 121. Are you? ] Is displayed on the display screen 14 (user question display step).
As in the case of the above, the user information acquisition unit 113 acquires user information based on the purchase candidate's answer (user information acquisition step).
The selection unit 111 and the determination unit 112 perform selection and determination based on the reply of the purchase candidate (selection step and determination step).

In this selection step, the combination of the disposable diaper and the absorbent pad of the correspondence information DB 123 stored in association with these answers based on the purchaser's answer to these user questions is a specific disposable diaper, Select as a specific absorbent pad. "Is your skin weak? If the purchase candidate answers "Yes" in response to the above question, the disposable diaper is the product F, and the absorbent pad is the product c and the product h.
In addition, in the determination step, the ADL level of the correspondence information DB 123 stored in association with the answers is determined as the ADL level of the user. The user's ADL level is determined to be "a person who often spends sleeping" in ADL 5.

Subsequently, in the display step, the display unit 115 causes the display screen 14 to display that the selected disposable diaper is the product F and the package photograph of the product F stored in the disposable diaper DB 124 as the diaper information.
Similarly, as the pad information, the display unit 115 displays on the display screen 14 that the selected absorbent pad is the product c and the product h, and the package photo of the product c and the product h stored in the absorbent pad DB 125 Let
In addition, the display unit 115 causes the display screen 14 to display, as location information, a mark of the ADL level determined among the ADL marks stored in the ADL mark DB 126 and a character for specifying the location on the display screen 14. .

  Display portion 115 indicates a package photo of product F which is diaper information, a package photo of product c and product f which is pad information, and an ADL mark which is location information and a character of “in the product shelf of this mark”. Therefore, while providing product information on disposable diapers and absorbent pads suitable for the user, it is possible to reduce the time and effort for searching for the product of the purchase candidate, and to provide the product display place, and It can also reduce the risk of purchasing wrong products.

  In addition, in this embodiment, the selection part 111 which selects a disposable diaper and an absorption pad, and the determination part 112 which determines ADL level shall function together, and the selection step and ADL level which select a disposable diaper and an absorption pad Although the determination step of determining is performed at the same time, processing may be performed separately.

Moreover, although the goods according to the ADL level are displayed on the display shelf 20, when the goods a of an absorption pad respond | correspond to both ADL3 and ADL4, for example, the mark of ADL3 and ADL4 is Goods a are to be displayed at both places shown.
Similarly, the product A of the disposable diaper may have three ADL marks (ADL1, ADL2, ADL3) on the package of one disposable diaper, and in such a case, the ADL1, ADL2 and ADL3 The product A is to be displayed at the location indicated by all the marks.

  By doing so, the purchaser can find disposable diapers and absorbent pads that are suitable for the user only by looking at a section of the display shelf 20 indicated by the ADL mark indicated by the terminal 10. It is possible to reduce the effort and burden of searching for the product of the purchaser. Furthermore, since the purchase requester can make a product selection by himself, the store clerk of the store can reduce the time required for the inquiry from the purchase requester until now.

  Also, not only those who purchase disposable diapers and absorbent pads for the first time, but also those who used to visit the store again, if they go to the display shelf 20 with the ADL mark as a mark, they will select the desired product It is possible to reduce the time and effort required for the purchaser to search for a product.

  Furthermore, by using the terminal 10 in the present embodiment for counseling or the like to the purchase candidate, the salesperson of the store can efficiently select and judge the product and the ADL level, and therefore, it is possible to shorten the customer service time.

=== Second Embodiment ===
In the above-mentioned embodiment, each ADL mark is prepared according to the ADL level, and a plurality of disposable diapers and a plurality of absorbent pads are displayed in association with each ADL mark, and the user information and the assistant information are displayed. Although the ADL level is determined based on the display step, the ADL mark corresponding to the determined ADL level is displayed on the display screen in a state included in the location information, but the present invention is not limited to this.

  The location information of the selected specific disposable diaper and the specific absorbent pad may be displayed in another manner without determining the ADL level. For example, as the location information, the feature of the display place of the disposable diaper and the absorbent pad is displayed on the screen (for example, the letters “I am on the lit shelf” are shown), and the display shelf having the feature (the illumination of the relevant shelf It may be understood that it is a place indicated as place information).

  However, the ADL level is determined, a mark corresponding to the ADL level is displayed as location information on the terminal screen, and a specific commodity is searched from the displayed place in association with the disposable diaper and the absorbent pad for each ADL mark. Since the displayed location information includes a mark corresponding to the ADL level for the user, the location information remains more in the memory of the purchase candidate than in the case where such a mark is not included. It will be easier. Then, the purchase requester can specify the display place while referring to the place information including the mark that is likely to be stored in the memory.

=== Third Embodiment ===
In the above-mentioned embodiment, although the number of cases of ADL level is smaller than the number of the combination of a plurality of disposable diapers and a plurality of absorption pads, it is not restricted to this.

  However, the combination of a plurality of disposable diapers and a plurality of absorbent pads can be made by using the ADL level as a key by reducing the number of cases of ADL levels rather than the number of combinations of a plurality of disposable diapers and a plurality of absorbent pads. It is possible to divide into smaller number of groups.

  For example, when the number of combinations of the plurality of disposable diapers and the plurality of absorbent pads is 30, and the division of the ADL level is 5, the combination of the plurality of disposable diapers and the plurality of absorbent pads is performed using the ADL level as a key. It becomes possible to divide into one group. In addition, by preparing marks in the store according to the ADL level, it is possible to efficiently search for a display place with a number of marks smaller than the number of combinations of multiple disposable diapers and multiple absorbent pads as a clue. Become.

=== Fourth Embodiment ===
In the above-mentioned embodiment, the assistant information acquisition step of acquiring assistant information about the assistant is provided, and in addition to the user information, the specific disposable diaper and the specific absorbent pad are selected based on the assistant information. However, it is not limited to this. Even if there is no assistant information, a specific disposable diaper and absorbent pad may be selected based on the user information.

  However, by selecting a specific disposable diaper and absorbent pad based on not only the user information but also the assistant information, not only the information on the user but also the particular disposable diaper on the basis of the assistant information on the assistant And since a specific absorbent pad is selected, preferable selection results can be expected not only for the user but also for the assistant.

=== Fifth Embodiment ===
In the above-described embodiment, the specific disposable diaper and the absorbent pad are selected while giving priority to user information over assistant information, but priority may be given to assistant information.

  However, since it is the user who wears the specific disposable diaper and the specific absorbent pad, by giving priority to the user information over the assistant information, it is preferable selection for the user while considering the assistant information. It is possible to obtain the result.

=== Sixth Embodiment ===
In the above embodiment, the combination of the disposable diaper and the absorbent pad for the combination of the user question display step, the assistant question display step, the answer to the user question and the answer to the assistant question The step of associating and storing the ADL level, and based on the answer to the user question and the answer to the assistant question, the disposable diaper and the absorbent pad stored in correspondence to a combination of these answers Although it was decided to select the combination of as a specific disposable diaper and absorbent pad, and to determine the ADL level stored in association with the combination of these answers as the ADL level for the user, it is limited to this. Absent.

  For example, the purchase support device may select the specific disposable diaper and the specific absorbent pad each time based on the user information and the assistant information, and determine the ADL level.

  However, for combinations of the user question display step, the assistant question display step, the answers to the user questions and the answers to the assistant questions, the combination of the disposable diaper and the absorbent pad and the ADL level Storing a corresponding combination of the disposable diaper and the absorbent pad corresponding to the combination of these answers based on the answers to the user's question and the answers to the assistant's question, Assuming that the ADL level that is selected as a specific disposable diaper and absorbent pad and stored in association with a combination of these answers is determined as the ADL level for the user, the purchaser's request for the user's question What kind of pair is the actual answer and the buyer's actual answer to the assistant question Even were combined, relative to the combination, appropriately, it is possible to determine the ADL level with selecting a particular disposable diapers and absorbent pads.

=== Seventh Embodiment ===
Although the ADL mark is displayed in the store and in the package of the disposable diaper in the above embodiment, the present invention is not limited to this.

  The ADL mark may be displayed on the absorbent pad, or may be displayed on both the disposable diaper and the absorbent pad, and may not be displayed on either.

  However, if the ADL mark is displayed in the store and displayed on at least one package of a plurality of disposable diapers and a plurality of absorbent pads, the ADL mark is displayed not only on the screen but in the store and package. The applicant can easily find a specific disposable diaper and a specific absorbent pad, using the ADL mark displayed on the screen as a clue.

=== Eighth Embodiment ===
In the above-mentioned embodiment, although diaper information was a photograph of a package and was a photograph of the state seen from an angle which an ADL mark can recognize visually, diaper information is not restricted to a photograph or figure of a package. For example, it may be displayed by characters, and the ADL mark may not necessarily be visible.

  However, assuming that the diaper information is a package photograph or a diagram, and the ADL mark is a photograph or diagram viewed from an angle at which the ADL mark can be viewed, the ADL mark is displayed in the store and package as well as the location information on the screen. Further, since the diaper information is also displayed as the diaper information, the purchaser can easily find a specific disposable diaper or the like, using the ADL mark indicating the location information displayed on the screen as a clue.

=== Ninth Embodiment ===
The terminal 10 in the present embodiment is stored in a barcode DB (not shown) storing barcodes of disposable diapers and absorbent pads in addition to the functions (FIG. 3) shown in the first embodiment, and the barcode DB A printing unit (not shown) for printing barcodes on paper, a reading unit (not shown) for reading printed barcodes and barcodes of products, and a judgment unit (not shown) for judging whether the barcodes are the same. Provided).
The same as in the first embodiment up to the display step of displaying on a screen the location information for indicating the display place of the specific disposable diaper and the specific absorbent pad, the diaper information regarding the specific disposable diaper, and the pad information regarding the specific absorbent pad. Therefore, the description is omitted.

The disposable diaper shown as diaper information on the display screen 14 in the display step is specified.
The printing unit of the terminal 10 prints the barcode of the disposable diaper displayed in the display step among the barcodes stored in the barcode DB on paper.
The purchaser operates the reading unit to read the barcode of the printed disposable diaper.
Subsequently, the purchaser picks up the disposable diaper found by the method of the first embodiment and operates the reading unit to read the barcode of the disposable diaper package.

  At this time, when the judgment unit judges that the barcode of the disposable diaper printed on the paper matches the barcode of the disposable diaper at hand of the purchase applicant, the display screen 14 displays the disposable diaper displayed in the display step. And indicates that the disposable diaper actually purchased by the candidate for purchase is the same product. Thereby, it can be understood that the purchase candidate has surely found the specific disposable diaper indicated by the terminal 10.

Similarly, the absorbent pad specified as pad information on the display screen 14 in the display step is specified.
Similar to the disposable diaper, the printing unit of the terminal 10 prints the barcode of the absorption pad displayed in the display step among the barcodes stored in the barcode DB on paper.
The purchaser operates the reading unit to read the bar code of the printed absorption pad.
Subsequently, the purchaser picks up the absorbent pad found by the method of the first embodiment and operates the reading unit to read the barcode of the absorbent pad package.

  At this time, if the judgment unit judges that the bar code of the absorbent pad printed on paper matches the bar code of the absorbent pad at hand of the purchase applicant, the display screen 14 displays the absorbent pad displayed in the display step. To indicate that Thus, it can be understood that the purchaser has surely found the specific absorbent pad indicated by the terminal 10.

  According to this embodiment, it can be judged using the purchase support device whether the disposable diaper and the absorbent pad actually picked up match the printed specific disposable diaper and the specific absorbent pad or not. The possibility of purchasing a different product is reduced.

=== Other Embodiments ===
As mentioned above, although embodiment of this invention was described, said embodiment is for making an understanding of this invention easy, and is not for limiting and interpreting this invention. Further, the present invention can be modified or improved without departing from the gist thereof, and the present invention includes the equivalents thereof.
In the above-mentioned embodiment, although it decided to use the tablet type terminal device fixed to the store as terminal 10, not only this but portable terminals, such as a smart phone, PC, etc. may be used. If it is a portable terminal, it is also possible to search for a product while looking at the screen of the selection / determination result.

  Further, although the terminal 10 is used as a purchase support device to select a product and determine the ADL level at the terminal 10, the present invention is not limited to this configuration. For example, the server 40 has a part of the functions shown in FIG. 3 (the control unit 11 and the storage unit 12), and the server 40 processes the user information acquisition step, the assistant information acquisition step, the selection step and the determination step. The configuration for displaying on the terminal 10 via the network 50, that is, the whole of the server 40 in FIG. 2, the network 50 and the purchase support system 100 of the terminal 10 may constitute a purchase support apparatus.

Further, the purchase support device is a computer because it includes a CPU and the like, and the above-described embodiment can be realized by causing a computer or a microprocessor to execute the various processes described above. In this case, all the processes may be prepared as a program, or some processes may be processed by hardware and the remaining processes may be prepared as a program.
It is also possible to supply the program to a computer using a non-transitory computer readable medium with an executable program stored on which the executable program is stored. Examples of non-temporary computer readable media are magnetic recording media (for example, flexible disks, magnetic tapes, hard disk drives), CD-ROMs (Read Only Memory), and the like.

  The combination information of the combination of the disposable diaper and the absorbent pad and the ADL level is stored in the correspondence information DB 123 of the terminal 10 for the combination of the response to the user's question and the response to the assistant's question A person is not limited to a manufacturer of disposable diapers and the like. For example, a store clerk such as a drug store or a wholesaler may store the information according to the size of the department or the product to be handled. Furthermore, the terminal 10 may not only be operated directly and stored, but also information may be received from the server 40 via the network 50 and stored.

  Also for the ADL mark, in the above embodiment, the seal-like POP on which the ADL mark is drawn is arranged on the floor, but the present invention is not limited to this. The ADL mark may be drawn directly on the floor, or may be provided with a signboard or an eyebrow drawn with the ADL mark, a display board may be hung from the ceiling, or it may be described on the shelf itself of the display shelf 20.

10 terminal (purchase support device)
11 control unit 111 selection unit, 112 determination unit 113 user information acquisition unit, 114 assistant information acquisition unit, 115 display unit 12 storage unit 121 user question information DB, 122 assistant question information DB
123 correspondence information DB, 124 disposable diaper DB
125 Absorbent pad DB, 126 ADL mark DB
13 input unit 14 display screen 141 diaper information, 142 pad information, 143 location information 15 communication unit 20 display shelf 40 server 50 network 80 product 100 purchase support system

The main invention to achieve the above object is
A purchase support method for supporting the purchase of a disposable diaper and an absorbent pad used together with the disposable diaper, wherein the purchase support device acquires user information about a user, and the purchase information acquisition step A selecting step of selecting a specific disposable diaper and a specific absorbent pad from among a plurality of disposable diapers and a plurality of absorbent pads based on the user information, and the purchase support device is the specific disposable diaper And location information using characters to indicate the display location in the store of the specific absorbent pad, a package photograph as diaper information on the specific disposable diaper, and a package photograph as pad information on the specific absorbent pad It is a purchase support method characterized by including a display step of displaying on the screen.
Other features of the present invention will be apparent from the description of the present specification and the accompanying drawings.

Claims (11)

A purchase support method for supporting the purchase of a disposable diaper and an absorbent pad used together with the disposable diaper,
A user information acquisition step of the purchase support device acquiring user information on the user;
A step of selecting the specific disposable diaper and the specific absorbent pad from among the plurality of disposable diapers and the plurality of absorbent pads based on the user information;
The purchase support device displays on a screen the location information for indicating the display place in the store of the specific disposable diaper and the specific absorbent pad, diaper information on the specific disposable diaper, and pad information on the specific absorbent pad. A purchase support method comprising a display step of displaying. The purchase support method according to claim 1, wherein
Several marks are prepared according to the degree of need for assistance,
In the store, the plurality of disposable diapers and the plurality of absorbent pads are displayed in association with each mark,
The purchase support apparatus comprises a determination step of determining the degree of necessity of assistance for the user based on the user information;
The purchase support method displays the place information on the screen in a state where the mark corresponding to the determined degree of necessity is included in the place information in the display step. The purchase support method according to claim 2, wherein
A purchase support method characterized in that the number of cases of the required degree is smaller than the number of combinations of the plurality of disposable diapers and the plurality of absorbent pads. The purchase support method according to any one of claims 1 to 3, wherein
The purchase support device includes an assistant information acquisition step of acquiring assistant information on an assistant.
In the selection step, the purchase support device selects the particular disposable diaper and the particular absorbent pad from among the plurality of disposable diapers and the plurality of absorbent pads based on the user information and the assistant information. A purchase support method characterized by selecting The purchase support method according to claim 4, wherein
In the selection step, the purchase support device selects the specific disposable diaper and the specific absorption pad while giving priority to the user information over the assistant information. The purchase support method according to claim 4 or claim 5, wherein
The purchase support apparatus displaying on the screen a user question for obtaining the user information;
The purchase support device displaying on a screen a helper question for acquiring the helper information;
And storing the combination of the disposable diaper and the absorbent pad and the required degree in the purchase support device in response to the combination of the answer to the user question and the answer to the assistant question. , And
In the selection step, the purchase support device is stored in association with a combination of these answers based on the purchaser's answer to the user's question and the purchaser's answer to the assistant's question. The combination of the disposable diaper and the absorbent pad is selected as the specific disposable diaper and the specific absorbent pad, and in the determination step, the required degree stored in association with the combination of these answers The purchase support method, wherein it is determined that the necessity degree of the user. The purchase support method according to any one of claims 2 to 6, wherein
The purchase support method, wherein the plurality of marks are respectively displayed in the store and displayed on at least one package of the plurality of disposable diapers and the plurality of absorbent pads. 8. The purchase support method according to claim 7, wherein
The purchase support method, wherein the diaper information is a photograph or a diagram of the package, viewed from an angle at which the mark can be visually recognized. The purchase support method according to any one of claims 1 to 8, wherein
A printing step in which the purchase support device prints the location information, the diaper information, the pad information, and a specific code for identifying the specific disposable diaper and the specific absorbent pad;
The purchase support apparatus reading the printed code;
The purchase support device reading a diaper code displayed on a disposable diaper package;
The purchase support device reading a pad code displayed on a package of the absorbent pad;
Does the disposable diaper specified by the read diaper code and the absorbent pad specified by the read pad code match the specific disposable diaper specified by the read specific code and the specific absorbent pad The purchase support device determines whether or not it is;
The purchase support method characterized by having. A purchase support device for supporting the purchase of a disposable diaper and an absorbent pad used with the disposable diaper,
A user information acquisition unit for acquiring user information on a user;
A selection unit for selecting a specific disposable diaper and a specific absorbent pad from among the plurality of disposable diapers and the plurality of absorbent pads based on the user information;
The display unit displays on the screen the location information for indicating the display place in the store of the specific disposable diaper and the specific absorbent pad, the diaper information on the specific disposable diaper, and the pad information on the specific absorbent pad. A purchase support device characterized by A program used to support the purchase of a disposable diaper and an absorbent pad for use with the disposable diaper,
On the computer
A user information acquisition step of acquiring user information on a user;
A selection step of selecting a specific disposable diaper and a specific absorbent pad from among a plurality of disposable diapers and a plurality of absorbent pads based on the user information;
Perform display step to display on the screen the location information for indicating the display place in the store of the specific disposable diaper and the specific absorbent pad, the diaper information on the specific disposable diaper, and the pad information on the specific absorbent pad Program to make

Images