JP2018165897A - Display control device, display control method and computer program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a display control device which prevents a message to be noted from being overlooked.SOLUTION: A display control device 10 comprises: a storage unit 12 storing therein a tag list 20 being data in which tags being character strings to be noted by an operator and tag scores obtained by digitizing degrees of interest of the tags are registered in association with each other; an information giving unit 14 which, if tags registered in the tag list 20 are included in a received message, gives the tags to the message to generate a first message; and a display processing unit 16 which, in response to receiving the first message, refers to the tag list 20, extracts tag scores of all the tags given to the first message, calculates a first score total value being a total value of the extracted tag scores, sorts the order of the first message on the basis of the first score total value and displays the first message in the sorted order.SELECTED DRAWING: Figure 1

Description

  The present invention mainly relates to a display control apparatus, a display control method, and a computer program that can be used in a system that collects messages and monitors the state of a device.

  In an operation system including a monitoring target (for example, an information processing device), it is known to display a message (for example, an operation log or a response) from the monitoring target in order for the operator to grasp the operation state of the monitoring target. ing. The operator can grasp the status of the operation system by checking the displayed message, and can cope with the occurrence of an abnormality.

  Japanese Patent Application Laid-Open No. 2004-228561 describes a technique that numerically indicates the degree of necessity of referring to a document based on a set index for each document.

JP 2011-008355 A

  By the way, many operation systems employ a display format in which all received messages are displayed in the order received on the online message window. On the other hand, when the operation system is large, such as when the number of monitoring targets is large, or when failures occur frequently, so-called message rush, in which a large number of messages occur in a short time, may occur.

  When a message rush occurs in the above display format, there may be a scroll-out in which a message flows out of the window instantly within a limited number of online message windows. Therefore, there is a possibility that a message with a high degree of interest may be missed by scrolling out.

  In Patent Document 1, only the document names in the document list are subject to sorting. Therefore, it is difficult to directly apply the technique of Patent Document 1 to a system that displays a message itself for operation management.

  The present invention has been made to solve the above-described problems, and an object of the present invention is to provide a display control device, a display control method, and a computer program that can prevent a message to be noted from being overlooked. To do.

  The display control device of the present invention, a storage means for storing a tag list that is data registered by associating a tag that is a character string noted by an operator and a tag score obtained by quantifying the degree of interest of the tag, When the received message includes the tag registered in the tag list, the information adding means for creating the first message by adding the tag to the message, and when receiving the first message, Refer to the tag list, extract the tag scores for all the tags assigned to the first message, calculate a first score total value that is a total value of the extracted tag scores, Display processing means for sorting the order of the first messages based on the score total value and displaying the first messages in the sorted order.

  The display control method of the present invention stores a tag list, which is data registered by associating a tag, which is a character string noted by an operator, with a tag score obtained by quantifying the degree of interest of the tag, and receiving the message. If the tag registered in the tag list is included, the tag is attached to the message to create a first message, and when the first message is received, the tag list is referred to, Extracting the tag scores for all the tags assigned to the first message, calculating a first score total value that is a total value of the extracted tag scores, and based on the first score total value The order of the first messages is sorted, and the first messages are displayed in the sorted order.

  The computer program according to the present invention includes a storage process for storing a tag list, which is data registered by associating a tag, which is a character string noted by an operator, with a tag score obtained by quantifying the degree of interest of the tag, and receiving When the tag registered in the tag list is included in the received message, an information providing process for creating the first message by adding the tag to the message, and when receiving the first message, Refer to the tag list, extract the tag scores for all the tags assigned to the first message, calculate a first score total value that is a total value of the extracted tag scores, and calculate the first score Display processing for sorting the order of the first messages based on the total value and displaying the first messages in the sorted order. Is a program for causing a computer to execute the control device.

  According to the present invention, it is possible to prevent a message to be noted from being overlooked.

It is a block diagram for demonstrating the structural example of the display control apparatus which concerns on the 1st Embodiment of this invention. It is a figure which shows the data structural example of the tag list shown by FIG. 3 is a flowchart for explaining an operation example (display control method) of the display control apparatus shown in FIG. 1. It is a figure for demonstrating the relationship between the generation order of the message before the sorting by the display process part in 1st Embodiment, and the display order of the message after sorting. It is a block diagram for demonstrating the structural example of the display system which concerns on the 2nd Embodiment of this invention. It is a figure which shows the example of a data structure of the importance list | wrist shown by FIG. It is a figure for demonstrating the relationship between the generation order of the message before the sorting by the display process part in 2nd Embodiment, and the display order of the message after sorting. It is a figure which shows the data structural example of the storage part which comprises the display control apparatus which concerns on the 3rd Embodiment of this invention. (A) is a figure which shows the data structural example of the tag list contained in 1st display information, (B) is a figure which shows the data structural example of the tag list contained in 2nd display information. It is a figure for demonstrating the relationship between the generation order of the message before the sorting by the display process part in 3rd Embodiment, and the display order of the message after sorting. It is a block diagram which shows the structural example of the display control apparatus which concerns on the 4th Embodiment of this invention.

[First Embodiment]
(Description of configuration)
FIG. 1 is a block diagram showing a configuration example of a display control apparatus 10 according to the first embodiment of the present invention. The display control apparatus 10 includes a storage unit 12 (an example of a storage unit), an information adding unit 14 (an example of an information adding unit), and a display processing unit 16 (an example of a display processing unit).

  The storage unit 12 stores at least one tag list 20. The tag list 20 is data in which “tag” and “score” (an example of “tag score”) are registered in association with each other.

  FIG. 2 is a diagram illustrating a data configuration example of the tag list 20. The tag is a character string (keyword) that should be noted when the operator performs monitoring. In other words, the tag is a character string (keyword) that is likely to be of interest to the user. The score is obtained by quantifying the degree of interest of the tag. Generally, the score is set to a larger value as the degree of interest becomes higher. Although FIG. 2 shows a case where eight tags (Soft A to Soft D, Server A to Server D) are set, the number of tags is not limited to this and may be one or more.

  The information adding unit 14 receives a message directly from a monitoring target (not shown in FIG. 1) or via a monitoring manager (not shown in FIG. 1). The monitoring target is a device to be monitored by an operator (an operator who monitors the operation system), for example, an information processing device. The message is information output by the monitoring target, for example, an operation log or a response. Note that there may be a plurality of monitoring targets that generate messages.

  The information adding unit 14 determines whether the received message includes a tag registered in the tag list 20. When the tag is included, the information adding unit 14 adds the tag to the message and creates a “first message”. The information giving unit 14 transmits the first message to the display processing unit 16.

  Here, when a plurality of tags are included, all the tags are attached to the message. When the tag is not included, the information adding unit 14 does not add a tag to the message or adds information indicating “no tag”.

  Any method may be used for attaching a tag to a message as long as the display processing unit 16 can recognize the tag. For example, a method of newly adding a tag to the message can be employed. Further, since the tag itself is often included in the message body, information indicating the position of the tag in the message body can be described in an area such as a header.

  The display processing unit 16 receives the first message from the information adding unit 14. The display processing unit 16 refers to the tag list 20, acquires the scores of all the tags attached to the received first message, and calculates the total value of the acquired scores (hereinafter, the first score total value).

  For example, if no tag is included in the message, the score itself does not exist, so the first score total value is “0”. In addition, when there is one tag included in the message, the first score total value is the one score itself. When the number of tags included in the message is two or more, the first score total value is the sum of the scores of those tags.

  The display processing unit 16 sorts the order of the first messages based on the first score total value, and displays the first messages in the sorted order in an online message window on the display device (not shown in FIG. 1). . Specifically, the display processing unit 16 sorts the order of the first messages so that the first message with the larger first score total value is displayed at the top of the online message window. For example, when the first score total value of the received first message is the largest, the first message is displayed at the top of the online message window. On the other hand, when the first score total value of the received first message is relatively lower than the other first messages, the first message is displayed in the lower part of the online message window.

The display processing unit 16 can include a display buffer (not shown in FIG. 1) that can temporarily store at least the first message equal to or more than the number of lines in the online message window. In this case, for example, the display processing unit 16 displays the first message having the highest score total value among the first messages stored in the display buffer at the top of the online message window.
[Description of operation]
FIG. 3 is a flowchart for explaining an operation example (display control method) of the display control apparatus 10. In the following description, it is assumed that the contents of the tag list 20 are the contents shown in FIG.

  The information adding unit 14 determines whether a message from the monitoring target is received (step S1). When the message is not received (No in Step S1), the information adding unit 14 executes the process in Step S1 again.

  On the other hand, when a message is received (Yes in step S1), the information adding unit 14 determines whether or not the tag registered in the tag list 20 is included in the received message. When the tag is included, the information adding unit 14 adds the tag to the message and creates a first message (step S2). The information giving unit 14 transmits the first message to the display processing unit 16.

  The display processing unit 16 refers to the tag list 20, acquires the scores of all the tags attached to the received first message, adds them, and calculates the first score total value (step S3). Then, the display processing unit 16 sorts the order of the first messages based on the first score total value as shown in second order data 32 (see FIG. 4) described later, and the first messages are sorted in the sorted order. The message is displayed on the online message window (step S4).

  FIG. 4 is a diagram for explaining the relationship between the generation order of the first messages before sorting by the display processing unit 16 and the display order of the first messages after sorting.

  The first order data 31 in FIG. 4 includes the first message generated within a predetermined period (time 09:00:00 to time 09:01:20) from the first message output from the tag assigning unit 14. This is the order of messages that are cut out into a series and arranged in the row direction. In the first order data 31, each rectangle indicates each first message, the left part in the rectangle indicates “occurrence time”, and the right part indicates the “tag” (in this case, one tag) of each first message. Take a case as an example). In the first order data 31, the first messages are arranged in the order of occurrence. In FIG. 4, the contents of each message are omitted.

  The second order data 32 in FIG. 4 is the order of the first messages after the display processing unit 16 sorts the first messages indicated in the first order data 31 (that is, the display order).

  The number described outside the second order data 32 indicates the first score total value for each first message. For example, the first message at “time 09:00:50” includes the tag “Soft A”. Referring to FIG. 2, the score of the tag “Soft A” is “30”. In this case, since this is the only tag, the first score total value of the first message is “30”. In this case, since the first score total value “30” is the maximum, the first message generated at “time 09:00:50” is displayed at the top of the online message window.

In addition, when the first score total value is equal between the first messages, the display order can be arbitrarily determined. For example, when the first score total values are equal, the first message with the earlier occurrence time can be displayed higher.
(Explanation of effect)
In the first embodiment described above, messages are not displayed in the order in which they are generated, but are displayed in order of increasing first score total value. The first score total value should be noted when the operator performs monitoring, in other words, a tag that is a character string that is likely to be of interest to the user is included in the message, and the included tag is higher In the case of a score (that is, a higher degree of interest), a larger value is obtained.

As a result, it is possible to preferentially keep messages of high interest for the operator in the online message window. That is, according to the first embodiment, it is possible to prevent a message to be noticed from being overlooked even when a scroll-out occurs due to a message rush or the like.
(About tag and score determination)
Note that the contents (tag and score) of the tag list 20 stored in the storage unit 12 may always be constant, or may be changed at any time by an operator's input operation or by automatic control of the information adding unit 14. May be. For example, when a tag or score with an interest level changes when the monitoring target is actually operated, the operator or the information addition unit 14 can change the contents of the tag list 20. Moreover, the operator or the information provision part 14 can change only a score, without changing tag itself.

  The tag list 20 can be changed by any method. For example, every time a message is received from a monitoring target, the information adding unit 14 counts the number of occurrences of the tag, and stores tag frequency data that is data in which one or more tags are associated with the number of occurrences of the tag. Create on part 12. And the information provision part 14 can determine a tag based on tag frequency data.

  For example, the information adding unit 14 presents all or a part of the tags in the tag frequency data (several top tags having a high occurrence frequency) as candidates to the operator. The information providing unit 14 registers the tag selected from the candidates in the tag list. In this case, the information providing unit 14 can prompt the operator to input a score for the selected tag.

  On the other hand, instead of allowing the operator to select, the information adding unit 14 can automatically create the tag list 20 entirely. For example, the information providing unit 14 automatically selects the top several tags having the highest number of occurrences (for example, automatically selects the top 5). In this case, the score for the automatically selected tag may be requested by the operator, or may be automatically determined by the information providing unit 14 itself based on a predetermined standard.

By creating or changing the tag list 20 all or partly by the information adding unit 14, it is possible to save the operator's trouble.
(Modification)
The first score total value is not always constant after calculation, and may be subtracted with the passage of time. For example, the display processing unit 16 subtracts the first score total value of the first message stored in the display buffer by a predetermined value as time passes. By doing so, the newer first message can be displayed at a higher level in the online message window.

  Further, when there are a plurality of first messages having the same contents in the display buffer, for example, the display processing unit 16 can delete only the one having the largest first score total value. Alternatively, for example, the display processing unit 16 has the first score total value of all the first messages stored in the display buffer equal to or greater than a certain value or equal to or greater than a certain ratio compared to the maximum value. Only one message can be displayed. By doing so, it becomes possible to carefully select the first message displayed in the online message window, so that the message to be noticed is overlooked, as well as the communication volume and power consumption with the display device. Can be reduced.

Further, the display form (size, font, color, etc.) of the first message displayed in the online message window can be changed according to the first score total value. By doing so, it is possible to further reduce the risk that a message to be noticed will be overlooked.
[Second Embodiment]
(Description of configuration and operation)
The main difference between the second embodiment and the first embodiment is that not only the tag score but also the score obtained by quantifying the “message importance” (“importance score”) when sorting messages. "Example") is also a point to consider.

  FIG. 5 is a block diagram showing a configuration example of the display control apparatus 10A according to the second embodiment of the present invention. The basic configuration and operation of the display control device 10A are the same as those of the display control device 10 shown in FIG.

  The storage unit 12A of the display control apparatus 10A stores at least one importance list 40 in addition to the tag list 20 described above.

  FIG. 6 is a diagram illustrating a data configuration example of the importance list 40. The importance list 40 is data in which “importance” and “score” are registered in association with each other. The importance level in the importance level list 40 is set in advance in the header of the message (for example, mail or file) and is information indicating the importance level of the message. The importance is, for example, “important”, “caution”, “normal”, “debug information”, or the like.

  The score in the importance level list 40 is a numerical value of the importance level. Generally, the score is increased as the importance level increases. For example, as shown in FIG. 6, the score for “important” is set to the maximum “100”, and the score for “debug information” having the lowest influence is set to the minimum “0”. . Although FIG. 6 shows a case where four importance levels are set, the number of importance levels is not limited to this.

  As described above, the information adding unit 14 first adds a tag to the message received from the monitoring target and creates a “first message”. Further, the information adding unit 14 refers to the header portion of the received message, extracts the importance of the received message, and adds the extracted importance to the first message to create a “second message”. Here, when a plurality of importance levels are included in the header, all the importance levels are given to the first message. When the importance level is not included, the information adding unit 14 does not give the importance level to the first message or gives information indicating “no importance level”.

  The method for assigning importance may be any method as long as the importance can be recognized. For example, a method of separately adding importance to the message itself can be adopted. Further, since the importance level itself is included in the message (for example, a header portion), information indicating the position of the importance level in the message can be described in an area such as a header.

  The information assigning unit 14 transmits the second message to which the tag and the importance are assigned as described above to the display processing unit 16.

  First, the display processing unit 16 refers to the tag list 20 (FIG. 2), acquires the scores of all the tags assigned to the second message, and calculates the first score total value obtained by summing up the scores of all the tags. To do. Furthermore, the display processing unit 16 refers to the importance list 40 (FIG. 6), acquires all importance scores assigned to the second message, and adds all importance scores to the first score total value. The total value is added to calculate a “second score total value”. Then, the display processing unit 16 sorts the order of the second messages based on the second score total value as shown in the fourth order data 34 described later, and displays the second messages in the sorted order in the online message window. To do.

  FIG. 7 is a diagram for explaining the relationship between the order of the second messages before sorting by the display processing unit 16 and the order of the second messages after sorting.

  The third order data 33 in FIG. 7 indicates the second message generated within a predetermined period (time 09:00:00 to time 09:01:20) from the second message output from the information adding unit 14. This is the order of messages that are cut out into a series and arranged in the row direction. In the third order data 33, each rectangle indicates each second message, the left portion in the rectangle indicates “occurrence time”, the central portion indicates “importance”, and the right portion indicates “tag”. In the third order data 33, the second messages are arranged in the order of occurrence. In the third order data 33, an example is given in which there is one tag and one importance level.

  The fourth order data 34 in FIG. 7 is the order of the second messages after the display processing unit 16 sorts the second messages indicated in the third order data 33. The basic configuration of the fourth order data 34 is the same as that of the third order data 33.

The number written outside the column of the fourth order data 34 indicates the second score total value of each second message. For example, the message “time 09:00:50” includes a tag “Soft A” and an importance “important”. Then, the display processing unit 16 refers to FIG. 2 and acquires the score “30” of the tag “Soft A”. Further, the display processing unit 16 acquires a score “100” of the importance “important” with reference to FIG. In this case, since the tag and the importance level are only described above, the second score total value of the second message is “130”. In this case, since the second score total value “130” is the maximum, the second message generated at “time 09:00:50” is displayed at the top of the online message window.
(Explanation of effect)
Similar to the first embodiment, the second embodiment described above can prevent a message to be noticed from being overlooked even when a scroll-out occurs due to a message rush or the like. .

Furthermore, in the case of the second embodiment, the messages are displayed not only in the tag but in the order based on the second score total value in which importance different from the tag is added. Here, a tag is not always described in a message to be noted. In the case of an emergency stop, etc., there may be no time to write a tag in the message body. However, according to the second embodiment, even in such a case, as long as the importance of the message is set to “high”, the message is placed at the top of the online message window, or at least at the top. It is possible to display. Therefore, according to the second embodiment, the risk that a message to be noticed is overlooked is further reduced.
(About determination of importance and score)
The contents of the importance list 40 (importance contents and their scores) may be always constant or may be changed as needed. For example, when the contents of importance and the score thereof are changed by actually performing the operation, the contents of the importance list 40 can be changed. Further, it is possible to change only the score without changing the content of the importance level itself.

The importance score may be requested by an operator or may be automatically determined on the display control device 10 side based on a predetermined standard.
[Third Embodiment]
(Description of configuration and operation)
FIG. 8 is a diagram illustrating a data configuration example of the storage unit 12B configuring the display control apparatus 10B according to the third embodiment of the present invention.

  The storage unit 12B includes first display information 61 and second display information 62. The first display information 61 includes a tag list 20-1 (an example of “first tag list”) (see FIG. 9A for the data structure). The second display information 62 includes a tag list 20-2 (an example of “second tag list”) (see FIG. 9B for the data structure). 9 illustrates a case where the tag contents of the tag list 20-1 and the tag list 20-2 are common and the values of the scores are different, the tag contents themselves may be different. .

  One of the first display information 61 and the second display information 62 (“third display information”) is selected according to a predetermined condition. The selection of the third display information is performed at an arbitrary timing, either automatically or by the operator's selection. For example, the third display information may be automatically selected based on the operator's ID (Identification) at the time of login, or may be selected based on the operator's operation.

  The information adding unit 14 and the display processing unit 16 execute the display control (for example, the process shown in the flowchart of FIG. 3) based on the tag list included in the third display information. Specifically, the information giving unit 14 creates a first message based on a tag list included in the third display information. The display processing unit 16 calculates the first score total value based on the tag list included in the third display information, sorts the order of the first messages based on the first score total value, and in the sorted order. Display the first message.

  FIG. 10 is a diagram for explaining the relationship between the order of the first message before sorting by the display processing unit 16 and the order of the second message after sorting.

  The fifth order data 35 in FIG. 10 cuts out the first message generated within a predetermined period (time 09:00:00 to time 09:01:20) from the first message output from the information adding unit 14. This is the order of the messages arranged in the row direction.

  In the sixth order data 36 of FIG. 10, the display processing unit 16 displays the first message indicated in the fifth order data 35 based on the tag list 20-1 included in the first display information 61 as the third display information. This is the order of the messages after sorting.

  In the seventh order data 37 of FIG. 10, the display processing unit 16 displays the first message indicated in the fifth order data 35 based on the tag list 20-2 included in the second display information 62 as the third display information. This is the order of the messages after sorting.

  As shown in the sixth order data 36, when sorted based on the first display information 61, the first message including the tag “Soft A” (score = 30) is displayed at the top of the online message window. The

  On the other hand, as shown in the seventh order data 37, when sorted based on the second display information 62, the first message including the tag “Server D” (score = 20) is displayed at the top of the online message window. Is displayed.

Further, although the explanation is omitted, if the sixth order data 36 and the seventh order data 37 in FIG. 10 are compared in detail, the order sorted based on the first display information 61 and the second display information 62 will be described. The display order other than the highest order is different from the order sorted based on.
(Explanation of effect)
One operator is not always in charge of one task. For example, a case where a plurality of operators are in charge of different tasks or a case where the same operator is in charge of a plurality of different tasks is assumed. However, in the above cases, if the messages are simply displayed in the order of occurrence, there is a possibility that the message to be noticed may be pushed out of the online message window by an irrelevant message. That is, as in the case of message rush, there is a possibility that a message to be noticed scrolls out.

  In the third embodiment described above, the order of messages displayed in the online message window is determined based on each of the first display information 61 and the second display information 62. As a result, it is possible to change the message to be preferentially retained on the online message window screen according to the application. In other words, according to the third embodiment, even when a plurality of operators are in charge of different tasks, or even when the same operator is in charge of a plurality of different tasks, a message to be noticed is overlooked. It becomes possible to prevent.

  In addition, even if the operator and the business content are the same, it is also assumed that the tag of the message to be noticed and its score change for some reason. The third embodiment can also cope with such a case.

  In the present embodiment, the case of using only a tag is described as an example. However, as shown in the second embodiment, importance can be added in addition to the tag.

  Specifically, referring to FIG. 8, first display information 61 further includes a “first importance list” (not shown in FIG. 8) in addition to tag list 20-1. The second display information 62 includes a “second importance list” (not shown in FIG. 8) different from the first importance list in addition to the tag list 20-2. The information adding unit 14 includes a tag list and an importance list included in any one of the first display information 61 and the second display information 62 selected according to a predetermined condition (third display information). Based on this, a second message is created. The display processing unit 16 calculates the second score total value based on the tag list and the importance list included in the third display information, sorts the order of the second messages based on the second score total value, The second message is displayed in the sorted order.

Moreover, although the case where the number of operators is two (the first operator and the second operator) has been described as an example in the present embodiment, the present invention is not limited to this, and the number of operators may be three or more.
[Fourth Embodiment]
FIG. 11 is a block diagram illustrating a configuration example of the display control device 70 according to the fourth embodiment of the present invention. The display control device 70 includes a storage unit 72 and a calculation unit 74 including a processor and the like. The storage unit 72 is a computer-readable recording medium and stores a computer program 80. The computer program 80 executes, for example, the processing shown in FIG. 3 and the processing of the first embodiment corresponding to the processing shown in FIG. It is a program to make it.

  According to the fourth embodiment described above, similarly to the first embodiment, it is possible to prevent a message to be noticed from being overlooked even when a scroll-out occurs due to a message rush or the like. It becomes.

  Examples of the calculation unit 74 include a CPU (Central Processing Unit) and a memory that stores instructions executed by the CPU. The computer-readable recording medium is, for example, a non-transitory storage device. Examples of the non-transitory storage device include an optical disk, a magnetic disk, a ROM (Read Only Memory), a portable medium such as a nonvolatile semiconductor memory, and a hard disk built in the computer system. The computer-readable recording medium may be a temporary storage device. As an example of a temporary storage device, for example, a communication line in the case of transmitting a program via a network such as the Internet or a communication line such as a telephone line, or a volatile memory inside a computer system can be cited.

  The display control apparatuses according to the first to fourth embodiments described above can be applied to all systems that collect messages and monitor the state of devices.

  Moreover, although the present invention has been described above using each embodiment, the technical scope of the present invention is not limited to the description of each of the above embodiments. It is obvious to those skilled in the art that various modifications or improvements can be added to the above embodiments. Therefore, it is needless to say that embodiments with such changes or improvements are also included in the technical scope of the present invention. The numerical values and names of the components used in the embodiments described above are illustrative and can be changed as appropriate.

10, 10A, 10B Display control device 12, 12A, 12B Storage unit 14 Tag assigning unit 16 Display processing unit 20 Tag list 31 1st order data 32 2nd order data 33 3rd order data 34 4th order data 35 5th order Data 36 Sixth order data 37 Seventh order data 40 Importance list 61 First display information 62 Second display information 70 Display control device 72 Storage unit 74 Calculation unit 80 Computer program

Claims (9)

Storage means for storing a tag list which is data registered by associating a tag which is a character string noted by an operator and a tag score obtained by quantifying the interest level of the tag;
When the received message includes the tag registered in the tag list, information adding means for generating the first message by adding the tag to the message;
When receiving the first message, refer to the tag list, extract the tag score for all the tags assigned to the first message, and a first score that is the total value of the extracted tag scores Display processing means for calculating a total value, sorting the order of the first messages based on the first score total value, and displaying the first messages in the sorted order;
A display control apparatus comprising:   The information giving means counts the number of occurrences of the tag each time the message is received, and stores the tag frequency data, which is data in which one or more tags are associated with the number of occurrences of the tag. Creating the above, presenting all or a part of the tags in the tag frequency data as candidates to the operator, and registering the tags selected from the candidates in the tag list The display control apparatus according to claim 1. The storage means includes first display information including a first tag list that is data in which a tag that is a character string noted by an operator and a tag score obtained by quantifying the degree of interest of the tag are associated and registered, Storing second display information including a second tag list different from the first tag list;
The information adding means includes the first tag list and the first tag list included in the third display information which is one of the first display information and the second display information, which is determined by a predetermined condition. Creating the first message based on a third tag list which is one of the second tag lists;
The display processing means calculates the first score total value based on the third tag list, sorts the order of the first messages based on the first score total value, and in the sorted order The display control device according to claim 1, wherein the first message is displayed.   The display control apparatus according to claim 3, wherein the third display information is determined based on an ID (Identification) of the operator. The storage means stores, in addition to the tag list, an importance list that is data in which importance assigned to the message and importance score obtained by quantifying the importance are registered in association with each other,
The information providing means extracts the importance from the message, creates the second message by assigning the extracted importance to the first message,
The display processing unit refers to the importance list, acquires the importance scores for all the importance levels given to the second message, and calculates a total value of all the acquired importance scores. And calculating a second score total value that is the sum of the calculated total value and the first score total value, sorting the order of the second messages based on the second score total value, and sorting The display control device according to claim 1, wherein the second messages are displayed in order. The storage means is attached to the message, a first tag list that is data in which a tag that is a character string noticed by an operator and a tag score obtained by quantifying the degree of interest of the tag are associated and registered. First display information including a first importance list, which is data obtained by associating importance and an importance score obtained by quantifying the importance, and a second tag list different from the first tag list; , Storing second display information including a second importance list different from the first importance list,
The information giving means includes the first tag list and the first tag list included in the third display information which is one of the first display information and the second display information selected according to a predetermined condition. A third tag list which is one of the second tag lists, and a third importance which is one of the first importance list and the second importance list. Create the second message based on the list,
The display processing means calculates the second score total value based on the third tag list and the third importance list, and sorts the order of the second messages based on the second score total value. The display control device according to claim 5, wherein the second messages are displayed in the sorted order.   The display control apparatus according to claim 6, wherein the third display information is determined based on an ID of the operator. A tag list that is data in which a tag that is a character string that is noticed by an operator and a tag score that is obtained by quantifying the degree of interest of the tag is registered and stored.
If the received message includes the tag registered in the tag list, the tag is attached to the message to create a first message,
When receiving the first message, refer to the tag list, extract the tag score for all the tags assigned to the first message, and a first score that is the total value of the extracted tag scores A display control method, comprising: calculating a total value, sorting the order of the first messages based on the first score total value, and displaying the first messages in the sorted order. A storage process for storing a tag list, which is data registered by associating a tag, which is a character string noted by an operator, with a tag score obtained by quantifying the degree of interest of the tag;
When the received message includes the tag registered in the tag list, an information providing process for creating the first message by adding the tag to the message;
When receiving the first message, refer to the tag list, extract the tag score for all the tags assigned to the first message, and a first score that is the total value of the extracted tag scores A display processing process for calculating a total value, sorting the order of the first messages based on the first score total value, and displaying the first messages in the sorted order is executed on a computer of the display control device Computer program to let you.

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