JP2018136864A - Automatic checkout system, automatic checkout method, automatic checkout machine, and automatic checkout program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To suppress influence on existing systems when introducing a new automatic checkout machine.SOLUTION: An automatic checkout machine includes: an issuing section for issuing a portable information recording medium with a predetermined identification number recorded thereon; a first acquisition unit for acquiring order details and the identification number from the portable information recording medium on which the order details related to an order entered to a mobile terminal used for accepting orders are recorded; a second acquisition unit for acquiring settlement amount information for the order details corresponding to the acquired identification number from a server that stores the order details and the identification number related to the order received by the mobile terminal in association with each other; and a settlement processing unit for performing the settlement processing based on the settlement amount information.SELECTED DRAWING: Figure 6

Description

  The present invention relates to an automatic settlement system, an automatic settlement method, an automatic settlement machine, and an automatic settlement program.

  For example, in a restaurant or the like, a system in which processing from ordering to settlement is automated is used. An example of such a system is a POS (Point of Sales) system. As related techniques, for example, the following patent documents 1 to 4 have been proposed.

  There has been proposed a technology that enables a customer who visits a store to hold a portable terminal device such as a smartphone over a reader / writer provided on a table so that self-ordering is possible (see Patent Document 1).

  In addition, a technique has been proposed in which the settlement of the product ordered by the customer and the printing of the slip are completed with a table (see Patent Document 2).

  In addition to wirelessly exchanging data between all terminals and devices, the terminals are battery-powered, so AC power is unnecessary and portable, providing comprehensive services from orders. A management technique has been proposed (see Patent Document 3).

  In addition, a technique has been proposed in which a checkout process for cash, credit cards, etc. is performed by reading an IC card instead of a keyboard input by an employee when paying at a cash register (for example, (See Patent Document 4).

JP 2014-48677 A JP 2011-210208 A JP 2001-134673 A JP 2000-11042 A

  The system for automating the process from ordering to settlement as described above is configured by connecting a plurality of devices via a network or the like. As an apparatus constituting the system, for example, there is an automatic settlement machine.

  When a new automatic payment machine is introduced into the above system, the new automatic payment machine may not be compatible with the existing system. For example, when a function for improving the convenience of the settlement (automatic settlement) performed by the user is added to a newly introduced automatic settlement machine, it is considered that the existing system does not support the function.

  In the above case, when a new automatic payment machine is introduced, the existing system supports the functions added to the new automatic payment machine. May be necessary. Therefore, when a new automatic payment machine is introduced, the influence given to the existing system becomes large.

  As one aspect, an object of the present invention is to suppress an influence on an existing system when a new automatic settlement machine is introduced.

  In one aspect, the automatic checkout machine has recorded an order content relating to an order input to an issuing unit that issues a portable information recording medium in which a predetermined identification number is recorded, and a portable terminal used for receiving an order. The order received by the portable terminal is a first acquisition unit that acquires the order details and the identification number from the portable information recording medium, and payment amount information about the order details corresponding to the acquired identification number. A second acquisition unit that acquires from the server that stores the order contents and the identification number in association with each other, and a settlement processing unit that performs the settlement process based on the settlement amount information.

  According to one aspect, it is possible to suppress an influence on an existing system when a new automatic settlement machine is introduced.

It is a figure which shows an example of the whole structure of an automatic payment system. It is a figure (the 1) which shows an example of the hardware constitutions of an automatic payment machine. It is FIG. (2) which shows an example of the hardware constitutions of an automatic payment machine. It is a figure which shows an example of the hardware constitutions of a management server. It is a figure which shows an example of the hardware constitutions of a handy terminal. It is a figure which shows an example of the functional block of an automatic payment machine. It is a figure which shows an example of the functional block of a management server. It is a figure which shows an example of the functional block of a handy terminal. It is a figure which shows an example of each DB. It is a figure which shows an example of the order data corresponding to an identification number. It is a figure (example 1) which shows an example of transition of the information which order DB memorizes. It is FIG. (2) which shows an example of the transition of the information which order DB memorize | stores. It is a figure which shows the example of a screen of a reception screen. It is a figure which shows an example of the selection screen of the adjustment method. It is a figure (the 1) which shows the example of a screen in the case of collective payment. It is FIG. (2) which shows the example of a screen in the case of collective payment. It is FIG. (3) which shows the example of a screen in the case of collective payment. It is FIG. (1) which shows the example of a screen in the case of division | segmentation payment. It is FIG. (2) which shows the example of a screen in the case of division | segmentation payment. It is FIG. (3) which shows the example of a screen in the case of division | segmentation payment. It is FIG. (1) which shows the example of a screen in the case of the adjustment which combined several payment means. It is FIG. (2) which shows the example of a screen in the case of the adjustment which combined several payment means. It is FIG. (The 3) which shows the example of a screen in the case of the adjustment which combined several payment means. It is FIG. (The 4) which shows the example of a screen in the case of the adjustment which combined several payment means. It is FIG. (5) which shows the example of a screen in the case of the adjustment which combined several payment means. It is FIG. (6) which shows the example of a screen in the case of the adjustment which combined several payment means. It is FIG. (7) which shows the example of a screen in the case of the adjustment which combined several payment means. It is a sequence diagram which shows an example of the flow of a reception process. FIG. 10 is a sequence diagram (part 1) illustrating an example of a flow of order processing. FIG. 10 is a sequence diagram (part 2) illustrating an example of a flow of order processing. It is a sequence diagram (the 1) which shows an example of the flow of a payment process. It is a sequence diagram (the 2) which shows an example of the flow of a payment process. It is a flowchart which shows an example of the flow of various payment processes. It is a flowchart which shows an example of the flow of a collective payment process. It is a flowchart (the 1) which shows an example of the flow of a division | segmentation adjustment process. It is a flowchart (the 2) which shows an example of the flow of a division | segmentation adjustment process. It is a flowchart (the 1) which shows an example of the flow of a combination payment process. It is a flowchart (the 2) which shows an example of the flow of a combination payment process. It is a flowchart (the 3) which shows an example of the flow of a combination payment process.

<Example of Overall Configuration of System of Embodiment>
Hereinafter, embodiments will be described with reference to the drawings. Drawing 1 is a figure showing an example of the whole composition of the automatic settlement system of an embodiment. The automatic payment system 1 of the embodiment is, for example, a system installed in a restaurant, but the system of the embodiment may be applied to a system applied to an arbitrary service.

  As shown in the example of FIG. 1, the management server 2 and the router 4 are connected to a network 3. POS terminals 5A and 5B (hereinafter collectively referred to as POS terminals 5) are connected to the router 4. An automatic settlement machine 6 is connected to the network 3. The handy terminal 7 communicates with the management server 2.

  The management server 2 is a server that manages the contents (order contents) ordered by the user in the restaurant. The management server 2 may be referred to as a POS server. The management server 2 is an example of a server.

  As described above, it is assumed that the automatic payment system 1 is a system installed in a store. In this case, the network 3 may be, for example, a LAN (Local Area Network).

  The router 4 is a communication control device connected to the network 3 and is connected to the POS terminal 5. The POS terminal 5 is a terminal used for various transactions at restaurants, for example. The number of POS terminals 5 may be three or more, or may be one.

  The automatic checkout machine 6 is a device that performs checkout processing related to user orders. In the embodiment, the user performs the settlement for the order using the automatic settlement machine 6. Accordingly, the user himself / herself performs the settlement using the automatic settlement machine 6 without the intervention of an employee engaged in the business of the restaurant (hereinafter referred to as a clerk).

  For example, the store clerk performs various operations other than payment. In the embodiment, since the store clerk does not pay, the burden on the store clerk is reduced. In the embodiment, the automatic settlement machine 6 allows settlement using a complicated settlement. For example, the user may not want the salesclerk to know the payment details.

  In the embodiment, since the user pays for the order without the intervention of the store clerk, the details of the user's payment are not known to the store clerk.

  The handy terminal 7 is a portable terminal possessed by the store clerk, and is used for receiving orders from users. The handy terminal 7 may also be referred to as a handheld terminal. For example, the store clerk inputs the order contents that the user has spoken verbally to the handy terminal 7. The handy terminal 7 recognizes the input order contents.

  One handy terminal 7 may be assigned to one store clerk. The handy terminal 7 communicates with the management server 2. In the embodiment, the handy terminal 7 performs wireless communication with the management server 2.

  In the embodiment, the handy terminal 7 performs short-range wireless communication with an IC (Integrated Circuit) card 8. In this case, the IC card 8 communicates with the handy terminal 7 in a contactless manner. The IC card 8 may perform contact communication with the handy terminal 7.

  For example, the handy terminal 7 may be a terminal to which the IC card 8 can be attached and detached. In this case, the handy terminal 7 directly accesses the IC card 8 without performing non-contact communication with the IC card 8.

  The IC card 8 is a portable information recording medium issued by the automatic checkout machine 6, and predetermined information is recorded inside the IC card 8. In the embodiment, it is assumed that the user performs reception (visit processing) with the automatic checkout machine 6 when visiting the store. The portable information recording medium may be any portable information recording medium other than the IC card 8.

  When the user accepts with the automatic checkout machine 6, the user selects an arbitrary seat among the empty seats in the store. After recognizing the selected seat, the automatic checkout machine 6 records a predetermined identification number and information (seat information) indicating the selected seat number on the IC card 8 and issues the IC card 8.

  The user who has received the IC card 8 has the IC card 8 and moves to the selected seat. When the clerk comes to pick up an order, the user presents the IC card 8 to the clerk. When the clerk receives an order from the user, the clerk inputs the order content into the handy terminal 7.

  The handy terminal 7 transmits the input order content to the management server 2 and records it on the IC card 8. The IC card 8 is also used for payment. The automatic checkout machine 6 performs near field communication with the IC card 8 and acquires information recorded on the IC card 8. The automatic checkout machine 6 may perform contact communication with the IC card 8 and acquire the recorded contents directly from the IC card 8.

  In the example of FIG. 1, the automatic payment machine 6 is connected to the network 3, but the automatic payment machine 6 may be connected to the POS terminal 5 via a predetermined communication path. In this case, the communication between the automatic checkout machine 6 and the management server 2 is relayed by the POS terminal 5.

<An example of the hardware configuration of an automatic checkout machine>
FIG. 2 is a diagram illustrating an example of a hardware configuration of the automatic checkout machine 6. In the example of FIG. 2, a CPU (Central Processing Unit) 11 is connected to a RAM (Random Access Memory) 12 and a ROM (Read Only Memory) 13 via a bus.

  The auxiliary storage device 14, the communication unit 15, the display control unit 16, the input reception unit 17, the medium connection unit 18, and the input / output control unit 19 are connected to the bus. A display device 20 is connected to the display control unit 16, and an input device 21 is connected to the input receiving unit 17.

  The CPU 11 executes the program expanded in the RAM 12. As a program to be executed, a program for realizing processing performed by the automatic checkout machine 6 in the embodiment may be applied.

  The auxiliary storage device 14 is a storage device that stores various information, and for example, a hard disk drive, a semiconductor memory, or the like may be applied. The communication unit 15 is a device for performing communication with the outside.

  The display control unit 16 controls the contents displayed on the display device 20. The input receiving unit 17 receives contents input to the input device 21. In the embodiment, it is assumed that the display device 20 and the input device 21 are integrated touch panel displays. However, the display device 20 and the input device 21 may be independent devices.

  The medium connection unit 18 is an apparatus for connecting a medium such as a portable semiconductor memory, a CD (Compact Disc), or a DVD (Digital Versatile Disc), for example, and the program may be recorded on the medium. .

  The input / output control unit 19 controls input / output. The RAM 12, the ROM 13, the auxiliary storage device 14, and the above medium are all examples of a tangible storage medium that can be read by a computer. These tangible storage media are not temporary media such as signal carriers.

  FIG. 3 is a diagram illustrating an example of each unit connected to the input / output control unit 19. A flicker lamp 23, a bill deposit / withdrawal unit 24, a coin deposit / withdrawal unit 25, a credit card reader unit 26, a receipt printer unit 27 and a card unit 28 are connected to the input / output control unit 19.

  The flicker lamp 23 is controlled to be turned on by the input / output control unit 19. The banknote deposit / withdrawal unit 24 is a unit for depositing and dispensing banknotes. The coin deposit / withdrawal unit 25 is a unit for depositing and dispensing coins. The credit card reader unit 26 is a unit that reads a credit card. The receipt printer unit 27 prints information relating to payment on a receipt.

  The card unit 28 is connected to a card transport control unit 29, a card read / write unit 30, a card collection unit 31, and a card issue unit 32. The automatic checkout machine 6 is provided with a card insertion / discharge port for inserting and discharging the IC card 8. The card transport control unit 29 controls the transport of the IC card 8 fed out from the card issuing unit 32 and issues a card from the card insertion / discharge port, and controls the transport of the IC card 8 inserted from the card insertion / discharge port. Do. In this embodiment, the card insertion port and the card discharge port are integrated, but may be separate.

  The card read / write unit 30 records information on the IC card 8 and acquires information recorded on the IC card 8. The card collection unit 31 collects the IC card 8 whose conveyance is controlled by the card conveyance control unit 29.

  For example, the card collection unit 31 may be a collection box or the like that collects the IC card 8. The card issuing unit 32 issues the IC card 8. For example, the IC card 8 may be issued by discharging the IC card 8 from a card discharge port provided in the automatic checkout machine 6. The card issuing unit 32 is an example of an issuing unit.

<Example of management server hardware configuration>
FIG. 4 shows an example of the hardware configuration of the management server 2. A RAM 42, a ROM 43, an auxiliary storage device 44, a communication unit 45, and a medium connection unit 46 are connected to the CPU 41 via a bus.

  The CPU 41 executes the program expanded in the RAM 42. As a program to be executed, a program for realizing processing performed by the management server 2 in the embodiment may be applied.

  The auxiliary storage device 44 is a storage device that stores various information, and for example, a hard disk drive, a semiconductor memory, or the like may be applied. The auxiliary storage device 44 is an example of a management server storage unit. In the example of FIG. 4, the auxiliary storage device 44 stores a menu DB (Database) 44A and an order DB 44B.

  Menu DB44A is a database which shows the information on the menu regarding the food and drink which a restaurant provides. The order DB 44B is a database indicating the order contents (order data) ordered by one or more users. In each figure and below, the database may be referred to as “DB”.

  The communication unit 45 is a device for performing communication with the outside. The medium connection unit 46 is a device for connecting a medium such as a portable semiconductor memory, a CD, or a DVD, for example, and the above program may be recorded on the medium.

  The RAM 42, the ROM 43, the auxiliary storage device 44, and the above medium are all examples of a tangible storage medium that can be read by a computer. These tangible storage media are not temporary media such as signal carriers.

<Example of hardware configuration of handy terminal>
FIG. 5 is a diagram illustrating an example of a hardware configuration of the handy terminal 7. In the example of FIG. 5, the CPU 51 is connected to a RAM 52, a ROM 53, a communication unit 54, a display control unit 55, an input reception unit 56, a medium connection unit 57, and an input / output control unit 58 via a bus.

  The CPU 51 executes the program expanded in the RAM 52. As a program to be executed, a program for realizing processing performed by the handy terminal 7 in the embodiment may be applied.

  The display control unit 55 controls the content displayed on the display device 59. The input receiving unit 56 receives contents input to the input device 60. The medium connection unit 57 is a device for connecting a medium such as a portable semiconductor memory, for example, and the program may be recorded on the medium.

  A card read / write unit 61 is connected to the input / output control unit 58. In the embodiment, the card read / write unit 61 records order data on the IC card 8.

  The RAM 52, the ROM 53, and the above medium are all examples of a tangible storage medium that can be read by a computer. These tangible storage media are not temporary media such as signal carriers.

<An example of a functional block of an automatic checkout machine>
FIG. 6 is a diagram showing an example of functional blocks of the automatic checkout machine 6. The automatic settlement machine 6 includes an automatic settlement machine control unit 61, an issue control unit 62, a first acquisition unit 63, a second acquisition unit 64, a presentation unit 65, an identification number assigning unit 66, a settlement method recognition unit 67, and a settlement processing unit 68. Including.

  The automatic settlement machine control unit 61 performs various controls in the automatic settlement machine 6. The issue control unit 62 controls the IC card 8 to be issued from the card issue unit 32.

  The first acquisition unit 63 acquires the order data and the identification number recorded on the IC card 8 from the IC card 8. The identification number is an identification number assigned to the IC card 8 and is assigned to the IC card 8 by the automatic settlement machine based on the information received from the management server 2. The identification number may be information unique to the IC card 8 itself.

  The second acquisition unit 64 acquires the settlement amount information about the order data corresponding to the identification number acquired by the first acquisition unit 63 from the order DB 44B of the management server 2. Order data is stored in the order DB 44B in correspondence with the identification number. Accordingly, the second acquisition unit 64 acquires the order data associated with the identification number of the IC card 8 from the management server 2.

  The presentation unit 65 presents vacant seat information among seats in the store. As described above, it is assumed that the user accepts the automatic checkout machine 6 when visiting the store. The automatic checkout machine 6 presents information on vacant seats among the seats in the store.

  For this reason, it is assumed that the automatic checkout machine 6 stores information indicating whether or not each seat in the store is vacant. The presentation unit 65 presents a seat indicating that the seat is vacant based on the information.

  The presentation unit 65 controls the display control unit 16 to visually present information indicating an empty seat among the seats in the store to the display device 20. The user selects an arbitrary seat from the information indicating the vacant seat displayed on the display device 20 by using the input device 21.

  The input device 21 recognizes the above selection operation. As described above, the display device 20 and the input device 21 are assumed to be an integrated touch panel display. When the user touches (presses) information indicating a vacant seat displayed on the touch panel display, the input receiving unit 17 receives a touch operation.

  The identification number giving unit 66 gives (records) the identification number to the IC card 8. The identification number giving unit 66 controls the automatic settlement machine control unit 61 and records the identification number on the IC card 8 by the card read / write unit 30. The IC card 8 also records seat information indicating the selected seat.

  The settlement method recognizing unit 67 recognizes which settlement method has been selected from among a plurality of settlement methods as a method for performing settlement relating to an order. For example, when a plurality of payment method candidates are displayed on the touch panel display, the payment method recognition unit 67 recognizes the payment method based on which payment method is selected from the candidates.

  It is assumed that the settlement method of the embodiment is either a batch settlement, a split settlement (split account), or a settlement that combines a plurality of settlement means. The settlement method may be other than the above three settlement methods. The settlement processing unit 68 performs a settlement process based on the settlement method recognized by the settlement method recognition unit 67.

<Example of functional block diagram of management server>
FIG. 7 shows an example of a functional block diagram of the management server 2. The management server 2 includes a server control unit 71, a request processing unit 72, an identification number specifying unit 73, and a settlement amount calculation unit 74. The server control unit 71 performs various controls of the management server 2. The request processing unit 72 processes various requests to the management server 2.

  The identification number specifying unit 73 specifies an identification number to be given to the IC card 8 when the automatic checkout machine 6 issues the IC card 8. For example, when a plurality of IC cards 8 are used in the store, the identification number specifying unit 73 specifies an identification number other than the identification number already assigned to the IC card 8.

  For example, the identification number specifying unit 73 may specify an identification number that has not been assigned yet with reference to the order DB 44B. The identification number specified by the identification number specifying unit 73 is transmitted to the automatic checkout machine 6.

  The automatic checkout machine 6 transmits seat information indicating the selected seat to the management server 2 when accepting a user visit. The management server 2 stores the received seat information and the above identification number in the order DB 44B in association with each other.

  The settlement amount calculation unit 74 acquires order data corresponding to the identification number received from the automatic settlement machine 6 from the order DB 44B, and calculates a settlement amount based on the order data. A unit price is set for each product, and when the order data indicates a plurality of products, the settlement amount is the total amount of the plurality of products. The calculated settlement amount is transmitted to the automatic settlement machine 6 as settlement amount information.

<Example of functional block diagram of handy terminal>
FIG. 8 shows an example of a functional block diagram of the handy terminal 7. The handy terminal 7 includes a terminal control unit 81, a menu display control unit 82, an order content recognition unit 83, and a recording unit 84. The terminal control unit 81 performs various controls of the handy terminal 7.

  The menu display control unit 82 acquires menu information from the menu DB 44A of the management server 2, and controls the display control unit 55 so that the menu information is displayed on the display device 59.

  The store clerk operates the input device 60 of the handy terminal 7 and inputs the designated product and quantity from the menu displayed on the display device 59 according to the user's order. The input receiving unit 56 of the handy terminal 7 receives the input.

  The order content recognition unit 83 recognizes the order content received by the input reception unit 56. The recording unit 84 controls the card read / write unit 61 to record the recognized order contents on the IC card 8.

<Examples of various databases>
FIG. 9A shows an example of the menu DB 44A. The menu DB 44A includes items of a product code, a product, and a unit price. The menu DB 44A stores information (menu information) indicating a list of menus provided at restaurants. The product code is a number assigned to the product. The product indicates the name of the product. The unit price indicates the unit price of the product.

  FIG. 9B shows an example of the order DB 44B. The order DB 44B includes items of an identification number, a seat number, a time, a product, and a quantity. The order DB 44B stores information related to orders (order data).

  As shown in the example of FIG. 9B, the seat number corresponds to the identification number. The order DB 44B stores order data for each seat number. The time indicates the time when the management server 2 receives the order data from the handy terminal 7. The product indicates the name of the ordered product. The quantity indicates the quantity of the ordered product.

<Example where the handy terminal accepts orders>
As described above, the user who has visited the store accepts the store by using the automatic checkout machine 6. At this time, the automatic checkout machine 6 issues the IC card 8 in which the seat information selected by the user and the identification number corresponding to the seat information are recorded.

  The clerk in charge of ordering has the handy terminal 7 and accepts orders from seat users. When receiving an order from a user, the terminal control unit 81 of the handy terminal 7 acquires menu information from the menu DB 44A. The menu display control unit 82 of the handy terminal 7 displays the acquired menu information on the display device 59 of the handy terminal 7.

  The store clerk inputs the order contents from the user using the display device 59 of the handy terminal 7. When an order is received from a plurality of users for one seat, the store clerk inputs the order contents from each user using the input device 60 of the handy terminal 7.

  When an order is received from all users for one seat, the order content recognition unit 83 of the handy terminal 7 recognizes the order content.

  The user presents the IC card 8 issued from the automatic checkout machine 6 to the clerk who came to pick up the order. For example, when the store clerk brings the handy terminal 7 close to the IC card 8, the handy terminal 7 and the IC card 8 perform short-range wireless communication.

  The terminal control unit 81 of the handy terminal 7 acquires the identification number and the seat number from the IC card 8 by controlling the card read / write unit 61. The recording unit 84 of the handy terminal 7 performs control to record the order data in which the acquired identification number and seat number are associated with the order contents received from the user on the IC card 8.

  FIG. 10 shows an example of order data corresponding to the identification number. The order data is recorded on the IC card 8.

  The terminal control unit 81 of the handy terminal 7 performs control to transmit the order data to the management server 2. With this control, the order data is transmitted to the management server 2.

  The server control unit 71 of the management server 2 stores the received order data in the order DB 44B. The management server 2 receives the order data from the plurality of handy terminals 7, and stores the received order data in the order DB 44B. Thereby, the management server 2 manages the order of the goods from each seat.

<Example of order DB transition>
When the management server 2 receives the order data from the handy terminal 7, the management server 2 stores the received order data in the order DB 44B. In the case of the example of FIG. 11, order data whose identification number is “1” is stored in the order DB 44B.

  When the management server 2 newly receives order data whose identification number is “2” from the handy terminal 7, the management server 2 stores the order data in the order DB 44B. In the example of FIG. 11, the order data is additionally stored in the order DB 44B.

  A series of transactions is completed when a user orders a product and settles the ordered product. The payment is performed by the user himself / herself by operating the automatic payment machine 6 without using a store clerk.

  For example, it is assumed that the automatic settlement machine 6 performs a settlement process for order data whose identification number is “2” in response to a user operation. When the settlement process is completed, the automatic settlement machine 6 transmits to the management server 2 a deletion request for deleting the order data related to the identification number “2”.

  For example, as shown in the example of FIG. 12, the management server 2 deletes the order data having the identification number “2” from the order DB 44B based on the deletion request. Thereby, a series of transactions relating to the order data with the identification number “2” is completed.

<Examples of various screens>
FIG. 13 shows an example of a reception screen displayed on the touch panel display TD of the automatic checkout machine 6. The touch panel display TD has functions of the display device 20 and the input device 21. As described above, the user who visits the store operates the automatic checkout machine 6 and performs an operation of selecting a seat.

  In the example of FIG. 13, the touch panel display TD displays a screen including a seat selection area TD-A and an issue button B1. The seat selection area TD-A is an area for visually displaying whether or not each seat is vacant.

  For example, in the example of FIG. 13, the seats in the store are “A” to “F”, and the shaded seats “C” and “D” indicate that they are not empty seats. On the other hand, seats “A”, “B”, “E”, and “F” that are not shaded indicate that they are vacant.

  The user selects a seat by touching one of the seats that are empty in the seat selection area TD-A. The automatic checkout machine 6 recognizes the selected seat based on the touch operation.

  When the automatic checkout machine 6 recognizes that the issue button B1 has been pressed after the seat is selected, the issue control unit 62 performs control to cause the card issuing unit 32 to issue the IC card 8. An identification number and a seat number are recorded on the issued IC card 8.

  The automatic checkout machine 6 transmits a seat number indicating the selected seat to the management server 2. The management server 2 transmits an identification number that has not been given to the automatic checkout machine 6. The automatic checkout machine 6 issues an IC card 8 in which the received identification number and the above seat number are recorded. The user possesses the issued IC card 8 and moves to the selected seat.

  The user places an order for the product with the sales clerk in charge of the order, and the clerk operates the handy terminal 7 to input the order details. The handy terminal 7 transmits order data associated with the identification number and seat number acquired from the IC card 8 to the management server 2. Further, the handy terminal 7 records the order data on the IC card 8.

  As described above, the user uses the IC card 8 to perform payment using the automatic payment machine 6. FIG. 14 is an example of a selection screen displayed on the touch panel display TD of the automatic settlement machine 6 when settlement is performed.

  The selection screen is a screen for selecting one of a plurality of different payment methods. In the embodiment, it is assumed that there are three types of settlement methods including collective settlement, split settlement, and settlement by combination settlement. The settlement method is not limited to the above three types of settlement methods.

  The batch settlement is a method for batch settlement of amounts of a plurality of products in the order data corresponding to the identification number recorded on the IC card 8. Dividend settlement is a method (split account) in which the amount of the above-mentioned plurality of products is divided and settled. In the embodiment, it is assumed that collective settlement and split settlement are settlement by cash.

  The combination settlement is a method for performing settlement by combining a plurality of settlement means. For example, a combination settlement is a method of performing settlement by combining any two or three of electronic money, a credit card, and cash. The settlement means for combination settlement is not limited to the above settlement means.

  On the touch panel display TD, a collective settlement button BS1 for selecting collective settlement, a split settlement button BS2 for selecting split settlement, and a combined settlement button BS3 for selecting combination settlement are displayed.

  When any button is pressed (touched), the automatic checkout machine 6 accepts the selection of the checkout method. The settlement method recognition unit 67 recognizes the selected settlement method. FIG. 15 shows a screen example of the touch panel display TD when collective payment is selected.

  After selecting the payment method, the user inserts the IC card 8 into the card insertion / discharge port of the card unit 28 of the automatic payment machine 6. The card unit 28 transports the IC card 8 to the card read / write unit 30 by the card transport control unit 29. The card read / write unit 30 and the IC card 8 perform short-range wireless communication, and the information recorded on the IC card 8 is acquired by the automatic settlement machine 6.

  The automatic settlement machine 6 acquires the identification number recorded on the IC card 8. The automatic checkout machine 6 transmits a request for acquiring order data corresponding to the acquired identification number to the management server 2. The request includes an identification number.

  In response to the request, the management server 2 transmits the settlement amount information based on the order data corresponding to the identification number to the automatic settlement machine 6 among the information stored in the order DB 44B.

  When the settlement amount based on the order data acquired from the IC card 8 matches the settlement amount indicated by the settlement amount information received from the management server 2, the settlement processing unit 68 starts the settlement process. The settlement process is canceled.

  The settlement amount based on the order data acquired from the IC card 8 and the settlement amount indicated by the settlement amount information received from the management server 2 are essentially the same. By canceling the settlement process when the two settlement amounts do not match, it is possible to suppress the wrong settlement process from being performed.

  The order data corresponding to the identification number may indicate that a plurality of products have been ordered, or may indicate that a plurality of the same products have been ordered. In the example of FIG. 15, the order data corresponding to the identification number recorded on the IC card 8 indicates that two products “hamburg lunch” and “parent and child bowl” have been ordered.

  Since the unit price of “hamburg lunch” is “¥ 980” and the unit price of “parent and child” is “¥ 800”, the total amount (settlement amount) is “¥ 1780”. The total amount is displayed on the touch panel display TD.

  In the deposit column, information indicating the deposit amount is updated every time a bill is deposited into the bill deposit / withdrawal unit 24 of the automatic settlement machine 6 and each time a coin is deposited into the coin deposit / withdrawal unit 25. The confirmation button B4 is a button for continuing or determining the settlement process, and the cancel button B5 is a button for interrupting the settlement process.

  FIG. 16 shows that “2000 yen” was received. When the confirmation button B4 is pressed, the screen of the touch panel display TD transitions to the screen in the example of FIG. Since the deposit amount is higher than the settlement amount, “¥ 220” is displayed in the change item on the touch panel display TD. Then, the coin deposit / withdrawal unit 25 withdraws change.

  FIG. 18 shows an example of a screen when division settlement is selected on the selection screen. The number of persons is displayed on the touch panel display TD. In addition, a numeric keypad B6 is displayed on the touch panel display TD.

  Dividend settlement is a so-called split account, and is a settlement method in which the settlement amount is equally divided and settled. Therefore, it is necessary to input the number of people for performing the divisional settlement. The user uses the numeric keypad B6 to input the number of people for divisional settlement in the number of people item. Then, the user presses the confirmation button B4. The automatic checkout machine 6 accepts an input of the number of people and a pressing operation.

  FIG. 19 shows an example of a screen when “4” (that is, four people) is input in the item of the number of people. The settlement processing unit 68 divides the total amount by the number input in the number of people item. In the case of the example of FIG. 19, the total amount “¥ 1780” is divided by the number of people “4”. In this case, the settlement amount per person is “¥ 445”.

  In the touch panel display TD, the item “total (one person)” indicates the above-mentioned settlement amount per person. In the touch panel display TD, the completion item indicates the number of people who have completed the settlement among the number of people specified in the number of people item.

  FIG. 20 shows an example of a screen when the second person performs payment. Since the first person's payment is completed, the completion item indicates “one person”. When the second person deposits “¥ 445” into the coin deposit / withdrawal unit 25, “¥ 445” is displayed in the item of deposit as shown in the screen example of FIG.

  When the automatic checkout machine 6 recognizes that the confirmation button B4 has been pressed, the checkout processing unit 68 recognizes that the second checkout has been completed. Then, the settlement processing unit 68 recognizes that the settlement processing related to the order corresponding to the identification number of the IC card 8 is completed at the time when the fourth settlement is completed.

  FIG. 21 shows an example of a screen when a method for performing settlement by combining a plurality of settlement methods is selected on the selection screen. On the touch panel display TD, items of electronic money, credit, cash and balance are displayed in addition to the total amount.

  The item of electronic money indicates a payment amount by electronic money settlement. The item of credit indicates a payment amount by credit card settlement. The item of cash indicates the amount paid by cash. The balance item indicates the amount that has not been settled out of the total amount.

  FIG. 22 shows that “¥ 1000” is designated as the payment amount by the electronic money, and the settlement of “¥ 1000” by the electronic money is completed. In the embodiment, the numeric keypad B6 is used to specify the payment amount by electronic money.

  The user operates the numeric keypad B6 to specify a payment amount in the item of electronic money. The automatic checkout machine 6 accepts the designation operation. The settlement processing unit 68 recognizes the payment amount by electronic money. For example, when the electronic money settlement medium is brought close to the automatic settlement machine 6, the electronic money read / write unit (not shown) of the automatic settlement machine 6 performs short-range wireless communication with the settlement medium, and the automatic settlement machine 6 It communicates with a server (electronic money settlement server) that performs money settlement.

  If the specified amount can be settled by electronic money, the settlement processing unit 68 subtracts the amount of payment of electronic money from the total amount. In the example of FIG. 22, the balance is “¥ 780”.

  The user operates the numeric keypad B6 to specify a payment amount in the item of credit. In the example of FIG. 23, it is assumed that “¥ 500” is designated as the payment amount by credit card. The automatic checkout machine 6 accepts a payment amount specifying operation. The settlement processing unit 68 recognizes the payment amount by credit card.

  When a credit card is read by the credit card reader unit 26 of the automatic settlement machine 6, the automatic settlement machine 6 communicates with a server (credit settlement server) that performs credit card settlement.

  If the specified amount can be settled by credit card, the settlement processing unit 68 subtracts the amount paid by the credit card from the total amount. In the example of FIG. 23, the balance is “¥ 280”.

  In the example of FIG. 24, it is assumed that the user inputs “¥ 280” in the item of cash. The automatic checkout machine 6 accepts the input operation. The settlement processing unit 68 recognizes that the cash settlement amount is “¥ 280”.

  FIG. 25 is an example of a screen that prompts cash payment. The necessary cash deposit amount is “¥ 280”. FIG. 26 shows an example of a screen when the deposit / withdrawal unit 25 has received “¥ 300”. When the automatic settlement machine 6 accepts that the confirmation button B4 is pressed, the settlement processing unit 68 subtracts the cash deposit amount from the deposited amount.

  Accordingly, as shown in the example of FIG. 27, “¥ 20” is displayed in the change item of the touch panel display TD, and the change “¥ 20” is withdrawn from the coin deposit / withdrawal unit 25. As described above, settlement is performed by combining a plurality of settlement means.

  Accordingly, since various payment methods can be provided when the user performs payment, the convenience for the user to perform payment is improved. In addition, since the user can select an arbitrary payment method from various payment methods without intervention by the salesclerk, the workload of the salesclerk is reduced. In addition, the clerk does not know the payment method selected by the user.

  When a new automatic settlement machine 6 capable of providing various settlement methods is introduced into the automatic settlement system 1, the entire existing automatic settlement system 1 needs to correspond to the new automatic settlement machine 6. For example, when a function that does not exist in the existing automatic settlement system 1 is added to the new automatic settlement machine 6, the function may not be compatible with the existing automatic settlement system.

  For example, in the automatic settlement system 1, when the management server 2 controls the settlement method of the automatic settlement machine 6, the management server 2 may require significant corrections or changes in order to support various settlement methods. Conceivable.

  In the embodiment, an identification number is assigned to the IC card 8 issued by the automatic checkout machine 6, and the management server 2 manages order data based on the identification number assigned to the IC card 8. The settlement process is performed based on the identification number.

  Therefore, even if a new automatic settlement machine 6 that can provide various settlement methods as described above is introduced into the automatic settlement system 1, the management server 2 only needs to perform processing related to the identification number. There is almost no need to change or modify the configuration of the management server 2.

  For this reason, when the automatic settlement machine 6 providing a new function is introduced into the existing automatic settlement system 1, the influence given to the existing automatic settlement system 1 can be suppressed. For example, when the automatic settlement machine 6 to which other functions are added is introduced into the existing automatic settlement system 1 instead of providing the above-described various settlement methods, the same is provided to the existing automatic settlement system 1 as well. The influence can be suppressed.

<Example of process flow of embodiment>
FIG. 28 is a sequence diagram illustrating an example of a reception process when the user uses the automatic checkout machine 6 to receive a store visit. On the touch panel display TD of the automatic checkout machine 6, for example, a reception screen as in the example of FIG. 14 is displayed on the touch panel display TD. On the touch panel display TD, a seat selection area TD-A (information indicating an empty seat among the seats) is displayed.

  As shown in FIG. 28, when the user performs an operation of touching information indicating any seat among the information indicating empty seats, the automatic checkout machine 6 accepts the operation (selection operation) (step S1). ). The automatic checkout machine control unit 61 determines whether or not the issue button B1 has been pressed (step S2).

  If NO in step S2, the process returns to step S1. If YES in step S2, the automatic checkout machine 6 transmits a number request including seat information indicating the selected seat to the management server 2 (step S3).

  The request processing unit 72 of the management server 2 recognizes that the number request is a request for specifying an identification number. The identification number specifying unit 73 specifies an identification number that is not given when the number request is received (step S4). The management server 2 transmits the identified identification number to the automatic checkout machine 6 (step S5).

  The automatic settlement machine 6 receives the identified identification number (step S6). The issuance control processing unit 62 of the automatic checkout machine 6 selects the IC card 8 to be issued (step S6-1). When the selected IC card 8 is paid out, the IC card 8 is issued.

  Next, the identification number giving unit 66 of the automatic checkout machine 6 gives the identification number and the selected seat number received using the card read / write unit 30 to the IC card 8. Thereby, an identification number and a seat number are recorded on the IC card 8 (step S7).

  The issuance control unit 62 controls the card transport control unit 29 to transport the IC card 8 on which the identification number and the seat number are recorded to the card insertion / discharge port, and issues the IC card 8 (step S8).

  The automatic checkout machine 6 determines whether the IC card 8 is removed from the card issuing unit 32 (step S9). If NO in step S9, the acceptance process does not end. When the IC card 8 is removed, the acceptance process ends.

  On the touch panel display TD, a seat selection area TD-A indicating the arrangement of seats in the store is displayed. The user possesses the issued IC card 8, recognizes the display content of the seat selection area TD-A, and moves to the selected seat.

  FIG. 29 and FIG. 30 are sequence diagrams illustrating an example of a flow of order receiving processing for receiving an order from a user. The store clerk receives an order from the user at the user's seat. The store clerk carries the handy terminal 7 and uses the handy terminal 7 to receive an order for a product from a user.

  When the clerk receives an order for a product from the user, the clerk performs an input operation using the input device 60 of the handy terminal 7. The input receiving unit 56 receives the input operation. The terminal control unit 81 determines whether an input operation has been performed (step S11).

  If NO in step S11, the process does not proceed to the next step. If YES in step S11, the terminal control unit 81 performs control to transmit a menu information request for requesting menu information to the management server 2. The communication unit 54 of the handy terminal 7 transmits a menu information request to the management server 2 (step S12).

  The management server 2 receives the menu information request (step S13). In response to the menu information request, the request processing unit 72 searches the menu DB 44A (step S14) and acquires menu information. The management server 2 transmits menu information to the handy terminal 7 (step S15).

  The handy terminal 7 receives the menu information (step S16). The menu information display control unit 82 controls the display control unit 55 so that the menu information is displayed on the display device 59. Thereby, the menu information is displayed on the display device 59 (step S17).

  The store clerk inputs the order contents of the user using the input device 60 of the handy terminal 7. The input receiving unit 56 of the handy terminal 7 receives an input of order details (step S18).

  When there is an order for a plurality of products for one seat, the store clerk inputs the order contents of the plurality of products to the handy terminal 7. For example, the input device 60 has an end button. The end button is a button for ending an order for a product for one seat.

  When the end button is pressed, the order for the product for one seat is completed. The terminal control unit 81 of the handy terminal 7 determines whether the order for the product has been received (step S19).

  If NO in step S19, the process returns to step S17. If YES in step S19, the order content recognition unit 83 recognizes the order content and proceeds to step S20.

  The store clerk brings the IC card 8 received from the user closer to the handy terminal 7. When the IC card 8 is brought close to the handy terminal 7, it is recognized that the IC card 8 has been set (YES in step S20). Thereby, the IC card 8 and the card read / write unit 61 of the handy terminal 7 perform near field communication.

  For example, the terminal control unit 81 may determine whether the IC card 8 is set in the handy terminal 7 based on whether the IC card 8 and the card read / write unit 61 have started short-range wireless communication.

  If NO in step S20, the process does not proceed to the next step. If YES in step S20, the process proceeds to step S21 in FIG. As described above, the identification number and the seat number are recorded on the IC card 8 issued by the automatic checkout machine 6.

  The terminal control unit 81 of the handy terminal 7 acquires the identification number and the seat number recorded on the IC card 8 (step S21). The recording unit 84 of the handy terminal 7 records the identification number and the seat number on the IC card 8 in association with the order contents (step S22).

  The terminal control unit 81 performs control to transmit the order data in which the identification number and the seat number are associated with the order contents to the management server 2. Based on the control, the communication unit 54 of the handy terminal 7 transmits the order data to the management server 2 (step S23).

  The management server 2 receives the order data (step S24). The server control unit 71 stores the received order data in the order DB 44B (step S25). As a result, order data relating to the order received by the user is added to the order DB 44B.

  The server control unit 71 transmits a completion notification indicating that the management server 2 has received the order data to the handy terminal 7 (step S26). The handy terminal 7 receives the completion notification (step S27). Thus, the order receiving process is completed. If the handy terminal 7 does not receive the completion notification, the order receiving process does not end.

  Next, an example of the flow of the settlement process will be described with reference to FIGS. As described above, the user performs the settlement by operating the automatic settlement machine 6. The automatic settlement machine control unit 61 determines whether to start the settlement process (step S31).

  For example, it is assumed that a “settlement button” is displayed on the touch panel display TD of the automatic settlement machine 6. When the automatic settlement machine control unit 61 recognizes that the settlement button has been pressed, it may determine to start the settlement process.

  If NO in step S31, the process does not proceed to the next step. When YES is determined in the step S31, the automatic settlement machine control unit 61 determines whether or not the IC card 8 is inserted into the automatic settlement machine 6 (step S32).

  If NO in step S32, the process does not proceed to the next step. If YES in step S 32, the IC card 8 inserted into the automatic checkout machine 6 is transported by the card transport control unit 29. At this time, the card read / write unit 30 reads information recorded on the IC card 8 (step S33).

  In the IC card 8, an identification number, a seat number, and order contents are recorded. The first acquisition unit 63 acquires the order details recorded on the IC card 8. The order contents are the order contents received by the handy terminal 7 during order processing. The settlement processing unit 68 calculates a settlement amount based on the acquired order details (step S34).

  The first acquisition unit 63 acquires the identification number recorded on the IC card 8 and performs control to transmit the identification number to the management server 2. Thereby, an identification number is transmitted to the management server 2 (step S35).

  The management server 2 receives the identification number (step S36). The server control unit 71 searches the order DB 44B for order data corresponding to the received identification number (step S37). The server control unit 71 calculates the settlement amount based on the order data corresponding to the identification number.

  The management server 2 transmits the settlement amount information indicating the calculated settlement amount to the automatic settlement machine 6 (step S38). The automatic settlement machine 6 receives the settlement amount information (step S39). Then, the process proceeds to step S40.

  The settlement processing unit 68 compares the settlement amount information received from the management server 2 with the settlement amount calculated based on the order content acquired from the IC card 8 (step S40). Then, the settlement processing unit 68 determines whether or not the comparison results match (step S41).

  When YES is determined in the step S41, the settlement processing unit 68 performs various settlement processes (step S42). Various settlement processes are processes for the above-described plurality of settlement methods. In various settlement processes, it may be determined that the settlement has been completed normally or that the settlement has not been completed normally.

  If it is determined in various payment processes that payment is normally completed, step S43 is YES. If it is determined in various payment processes that the payment is not completed normally, step S43 is NO.

  In the case of NO in step S41 and in the case of NO in step S43, the automatic checkout machine control unit 61 performs control so that an error display indicating that the checkout has not ended normally is displayed on the touch panel display TD. Control to return the IC card 8 is performed.

  As a result, an error is displayed on the touch panel display TD, and the IC card 8 is ejected from, for example, a card insertion / ejection slot provided in the automatic checkout machine 6 and returned (step S44). Thereafter, the process returns from “E” to step S31.

  If YES in step S43, the automatic checkout machine control unit 61 performs control to transmit a deletion request including the identification number to the management server 2. The automatic checkout machine 6 transmits a deletion request to the management server 2 (step S45).

  The request processing unit 72 of the management server 2 deletes the order data corresponding to the identification number included in the received deletion request from the order DB 44B (step S46). This completes a series of transactions.

  With reference to the example of FIG. 33, the various settlement processes in step S42 will be described. As described above, a screen for selecting a plurality of payment methods is displayed on the touch panel display TD. The user selects one of the settlement methods.

  As shown in the example of FIG. 33, when batch settlement is selected (YES in step S51), the settlement processing unit 68 performs batch settlement processing (step S52). If split settlement is selected (YES in step S53), the settlement processing unit 68 performs split settlement processing (step S54).

  When settlement by combination settlement is selected (YES in step S55), the settlement processing unit 68 performs settlement processing by combination settlement (step S56). If NO in step S55, it is confirmed whether or not the cancel button BR is pressed (step S57). If the cancel button BR has not been pressed after a predetermined time (NO in step S57), the process returns to step S51 and returns to the confirmation of the user pressing the button.

  If the cancel button BR is pressed in step S57 (YES in step S57), the settlement processing unit 68 determines that the settlement has not ended normally (step S58). Thus, various settlement processes are completed.

  With reference to the example in FIG. 34, the batch settlement process in step S52 will be described. When the collective settlement is selected, for example, the collective settlement screen as shown in the example of FIG. 15 is displayed on the touch panel display TD of the automatic settlement machine 6 (step S61).

  The automatic settlement machine control unit 61 determines whether or not the banknote deposit / withdrawal unit 24 or the coin deposit / withdrawal unit 25 has received cash (step S62). If NO in step S62, the process does not proceed to the next step.

  When YES is determined in the step S62, the deposited amount is displayed in the deposit item on the touch panel display TD (step S63). The settlement processing unit 68 determines whether the deposit amount is equal to or more than the settlement amount (step S64).

  In the case of NO at step S64, since the deposit amount is less than the settlement amount, the process returns to step S62. If YES in step S64, it is determined whether the cancel button B5 displayed on the touch panel display TD has been pressed (step S65).

  If NO in step S65, it is determined whether confirmation button B4 displayed on touch panel display TD has been pressed (step S66). If NO in step S66, the process returns to step S65.

  If YES in step S66, the settlement processing unit 68 determines whether or not there is a change, and if there is a change, performs a control to withdraw change from the coin deposit / withdrawal unit 25, and based on this control, the change is paid out. Gold is paid (step S67).

  As described above, the IC card 8 inserted into the automatic checkout machine 6 is transported to the card collection unit 31 by the card transport control unit 29. The card collection unit 31 collects the IC card 8 (step S68). By collecting the IC card 8 in the card collecting unit 31, the IC card 8 can be reused.

  The automatic settlement machine control unit 61 controls the receipt printer unit 27 to print information on a series of transactions from ordering to settlement on the receipt and to output the receipt. With this control, a receipt is issued from the receipt printer unit 27 (step S69). Then, the settlement processing unit 68 determines that the settlement has been performed normally (Step S70).

  If YES in step S65, the settlement process is interrupted. Accordingly, the settlement processing unit 68 controls the coin deposit / withdrawal unit 25 to withdraw the deposited cash. Thereby, the received cash is returned (step S71).

  Since the settlement is interrupted, the settlement processing unit 68 performs control to return the IC card 8. For example, the IC card 8 is discharged from a discharge port provided in the automatic checkout machine 6. Thereby, the IC card 8 is returned (step S72). Then, the settlement processing unit 68 determines that the settlement is not normally performed (step S73).

  With reference to FIG. 35 and FIG. 36, an example of the flow of the division settlement process will be described. When the split settlement is selected, for example, the split settlement screen as shown in the example of FIG. 18 is displayed on the touch panel display TD of the automatic settlement machine 6 (step S81).

  When the number of users is input in the number of items item on the screen displayed on the touch panel display TD, the checkout processing unit 68 recognizes the number of users based on the input (step S82).

  The settlement processor 68 divides the settlement amount by the number of users and calculates the settlement amount per person. The calculated payment amount per person is displayed, for example, in the item “total (one person)” shown in the example of FIG. 19 (step S83).

  The automatic settlement machine control unit 61 determines whether or not the banknote deposit / withdrawal unit 24 or the coin deposit / withdrawal unit 25 has received cash (step S84). If NO in step S84, the process does not proceed to the next step.

  In the case of YES in step S84, the deposited amount is displayed in the deposit item on the touch panel display TD (step S85). The settlement processing unit 68 determines whether or not the deposit amount is equal to or more than the settlement amount per person (step S86).

  In the case of NO in step S86, since the deposit amount is less than the settlement amount, the process returns to step S84. If YES in step S84, it is determined whether cancel button B5 displayed on touch panel display TD has been pressed (step S87). If YES in step S87, the process proceeds to step S95.

  If NO in step S87, it is determined whether confirmation button B4 displayed on touch panel display TD has been pressed (step S88). If NO in step S88, the process returns to step S87. If YES in step S88, the process proceeds to step S89.

  As shown in the example of FIG. 36, the settlement processing unit 68 determines whether or not there is a change, and if there is a change, performs a control to withdraw the change from the coin deposit / withdrawal unit 25. Based on this control, change is withdrawn (step S89).

  By performing the process of step S89, the settlement of one user among the plurality of users is completed. Accordingly, the number of completed persons indicating the number of persons who have completed the settlement is incremented (step S90). Note that the initial value of the number of completed persons is zero.

  The checkout processing unit 68 determines whether the number of completed users has reached the number of users recognized in step S82 (step S91). If NO in step S91, since there is a user who has not yet completed the checkout, the process returns to step S84.

  If YES in step S91, the IC card 8 is transported to the card recovery unit 31 by the card transport control unit 29, and the IC card 8 is recovered to the card recovery unit 31 (step S92).

  The automatic settlement machine control unit 61 controls the receipt printer unit 27. The receipt printer unit 27 prints information on a series of transactions from ordering to settlement on a receipt, so that a receipt is issued (step S93). Then, the settlement processing unit 68 determines that the settlement has been performed normally (Step S94).

  If YES in step S87 of FIG. 35, the settlement process is interrupted. Therefore, the settlement processing unit 68 controls the coin deposit / withdrawal unit 25 to refund the deposited cash (step S95).

  Then, the automatic checkout machine 6 returns the IC card 8 (step S96), and the checkout processing unit 68 determines that the checkout is not normally performed (step S97). The split settlement process is thus completed.

  With reference to FIGS. 37 to 39, an example of the flow of the combination settlement process will be described. When settlement by combination settlement is selected, for example, a screen as shown in the example of FIG. 21 is displayed on the touch panel display TD of the automatic settlement machine 6 (step S101).

  When the electronic money item is selected from the screens displayed on the touch panel display TD (YES in step S102), the settlement processing unit 68 recognizes the amount (payment amount) input to the electronic money item. (Step S103).

  The settlement processing unit 68 performs control to access the electronic money settlement server. The automatic checkout machine 6 accesses an electronic money settlement server that manages settlement of electronic money (step S104). The electronic money payment server determines whether payment based on the access is possible (step S105), and notifies the automatic settlement machine 6 of the determination result.

  If payment by electronic money is possible (YES in step S105), the settlement processing unit 68 subtracts the amount recognized in step S103 from the settlement amount (step S106). If payment by electronic money is not possible (NO in step S105), the touch panel display TD displays that payment by electronic money is not possible (step S107).

  If NO in step S102, payment by electronic money is not performed. Proceed to step S108. With reference to FIG. 38, the process after step S108 is demonstrated.

  When a credit item is selected from the screen displayed on the touch panel display TD (YES in step S108), the settlement processing unit 68 recognizes the amount of money input in the credit item (step S109).

  The settlement processing unit 68 performs control to access the credit settlement server. The automatic checkout machine 6 accesses a credit settlement server that manages settlement of credit cards (step S110). The credit settlement server determines whether payment based on the access is possible and notifies the automatic settlement machine 6 of the determination result.

  If payment by credit card is possible (YES in step S111), the settlement processing unit 68 subtracts the amount recognized in step S103 from the settlement amount (step S112).

  If payment by credit card is not possible (NO in step S111), the touch panel display TD displays that payment by credit card is not possible (step S113).

  If NO in step S108, payment by credit card is not performed, and the process proceeds to step S114. With reference to FIG. 39, the process after step S114 is demonstrated.

  The settlement processing unit 68 determines whether the amount settled by one or both of electronic money and credit card has reached the settlement amount. That is, the settlement processing unit 68 determines whether there is a settlement balance (step S114).

  In the case of YES in step S114, the automatic checkout machine control unit 61 determines whether or not the banknote deposit / withdrawal unit 24 or the coin deposit / withdrawal unit 25 has received cash (step S115). If NO in step S115, the process does not proceed to the next step.

  In the case of YES in step S115, the deposited amount is displayed in the item of depositing in the touch panel display TD shown in the example of FIG. 26 (step S116). The settlement processing unit 68 determines whether the deposit amount is equal to or more than the settlement amount (step S117).

  In the case of NO in step S117, since the deposit amount is less than the settlement amount, the process returns to step S115. If YES in step S117, it is determined whether confirmation button B4 displayed on touch panel display TD has been pressed (step S118).

  If NO in step S118, the process returns to step S118. If YES in step S118, the process proceeds to step S119. If NO in step S114, no cash deposit is required, and the process proceeds to step S119.

  The settlement processing unit 68 determines whether there is a change, and if there is a change, performs a control to withdraw the change from the coin deposit / withdrawal unit 25, and the change is withdrawn based on the control (step S119). .

  The IC card 8 is conveyed to the card collection unit 31 by the card conveyance control unit 29, and the IC card 8 is collected by the card collection unit 31 (step S120). The automatic settlement machine control unit 61 controls the receipt printer unit 27 to print information on a series of transactions from ordering to settlement on the receipt, so that a receipt is issued (step S121).

  Then, the settlement processing unit 68 determines that the settlement has been performed normally (Step S122). As described above, the settlement process by settlement combining a plurality of settlement methods is completed.

<Others>
The present embodiment is not limited to the above-described embodiment, and various configurations or embodiments can be taken without departing from the scope of the present embodiment and the modifications.

DESCRIPTION OF SYMBOLS 1 Automatic payment system 2 Management server 3 Network 6 Automatic payment machine 7 Handy terminal 8 IC card 11 CPU
DESCRIPTION OF SYMBOLS 20 Display apparatus 21 Input apparatus 24 Banknote depositing / withdrawing unit 25 Coin depositing / withdrawing unit 26 Credit card reader unit 30 Card read / write part 31 Card collection part 32 Card issuing part 41 CPU
44A Menu DB
44B Order DB
51 CPU
59 display device 60 input device 61 card read / write unit 63 first acquisition unit 64 second acquisition unit 65 presentation unit 66 identification number assigning unit 67 settlement method recognition unit 68 settlement processing unit 72 request processing unit 73 identification number specifying unit 74 accumulated amount Calculation unit 82 Menu display control unit 83 Order content recognition unit 84 Recording unit

Claims (17)

A mobile device used to accept orders,
An automatic settlement machine that performs a settlement process for the order;
A server for managing data relating to the order;
With
The automatic checkout machine is
An issuing unit for issuing a portable information recording medium in which a predetermined identification number is recorded;
A first acquisition unit that acquires the order content and the identification number from the portable information recording medium in which the order content related to the order input to the mobile terminal is recorded;
A second acquisition unit for acquiring settlement amount information about the order contents corresponding to the acquired identification number from the server;
A settlement processing unit that performs the settlement process based on the settlement amount information;
With
The portable terminal is
A terminal communication unit that transmits the input order content and the identification number acquired from the portable information recording medium to the server;
A recording unit for recording the order details on the portable information recording medium;
Comprising
An automatic settlement system characterized by that. The settlement processing unit performs the settlement process when the settlement amount based on the order contents acquired by the first acquisition unit matches the settlement amount indicated by the settlement amount information received from the server, and when the settlement amount does not match Cancel the checkout process;
The automatic settlement system according to claim 1. The automatic checkout machine is
A presentation unit that presents information indicating an empty seat among a plurality of seats;
After the seat is selected from the information presented by the presenting unit, the issuing unit issues the portable information recording medium on which the identification number is recorded.
The automatic settlement system according to claim 1 or 2. The automatic checkout machine is
A communication unit that transmits seat information for identifying a selected seat among the information presented by the presenting unit to the server, and receives an identification number that is not given from the server when the server receives the seat information. When,
An identification number giving unit for giving the received identification number to the portable information recording medium;
With
The server
A server storage unit for storing the seat information and the identification number in association with each other;
Comprising
The automatic settlement system according to claim 3. The automatic checkout machine is
A collection unit for collecting the portable information recording medium for which the settlement process has been completed;
The automatic settlement system according to any one of claims 1 to 4, further comprising: The automatic checkout machine is
A settlement method recognition unit for recognizing a selected settlement method among a plurality of different settlement methods,
The settlement processing unit performs a settlement process based on a plurality of selected settlement methods.
The automatic settlement system according to any one of claims 1 to 5, wherein: The plurality of settlement methods are any of batch settlement, split settlement and settlement that combines a plurality of settlement means.
The automatic settlement system according to claim 6. The server
A storage unit for storing a plurality of order details;
In response to receiving a request including the identification number from the portable terminal, the order content is stored in the storage unit in association with the identification number, and in response to receiving a request including the identification number from the automatic checkout machine. A server control unit that performs control to read out the order content corresponding to the identification number from the storage unit and transmit the read order content to the automatic settlement machine;
The automatic settlement system according to any one of claims 1 to 7, further comprising: An automatic checkout machine that performs checkout processing related to orders
Issue a portable information recording medium with a predetermined identification number recorded,
Obtaining the order content and the identification number from the portable information recording medium in which the order content related to the order input to the portable terminal used for receiving the order is recorded;
The payment amount information about the order content corresponding to the acquired identification number is acquired from a server that manages data related to the order,
Based on the settlement amount information, perform the settlement process,
The mobile terminal is
Transmitting the input order content and the identification number acquired from the portable information recording medium to the server;
Recording the order details on the portable information recording medium;
An automatic checkout method characterized by that. An issuing unit for issuing a portable information recording medium in which a predetermined identification number is recorded;
A first acquisition unit for acquiring the order content and the identification number from the portable information recording medium in which the order content related to the order input to the mobile terminal used for receiving the order is recorded;
A second acquisition unit that acquires payment amount information about the order content corresponding to the acquired identification number from a server that stores the order content related to the order received by the mobile terminal in association with the identification number;
A settlement processing unit that performs the settlement process based on the settlement amount information;
An automatic checkout machine characterized by comprising: The settlement processing unit performs the settlement process when the settlement amount based on the order contents acquired by the first acquisition unit matches the settlement amount indicated by the settlement amount information received from the server, and when the settlement amount does not match Cancel the checkout process;
The automatic settlement machine according to claim 10. A presentation unit that presents information indicating an empty seat among a plurality of seats;
After the seat is selected from the information presented by the presenting unit, the issuing unit issues the portable information recording medium on which the identification number is recorded.
The automatic settlement machine according to claim 10 or 11, further comprising: A communication unit that transmits seat information for identifying a selected seat among the information presented by the presenting unit to the server, and receives an identification number that is not given from the server when the server receives the seat information. When,
An identification number giving unit for giving the received identification number to the portable information recording medium;
The automatic settlement machine according to claim 12, comprising: A collection unit for collecting the portable information recording medium for which the settlement process has been completed;
The automatic settlement machine according to any one of claims 10 to 13, further comprising: A settlement method recognition unit for recognizing a selected settlement method among a plurality of different settlement methods,
The settlement processing unit performs a settlement process based on a plurality of selected settlement methods.
The automatic checkout machine according to any one of claims 10 to 14, characterized by the above. The plurality of settlement methods are any of batch settlement, split settlement and settlement that combines a plurality of settlement means.
The automatic settlement machine according to claim 15. Issue a portable information recording medium with a predetermined identification number recorded,
Obtaining the order content and the identification number from the portable information recording medium in which the order content related to the order input to the mobile terminal used for receiving the order is recorded;
The settlement amount information about the order content corresponding to the acquired identification number is acquired from a server that stores the order content related to the order received by the mobile terminal and the identification number in association with each other,
Based on the settlement amount information, the settlement process is performed.
An automatic payment program that causes the automatic payment machine to execute processing.

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