JP2018133638A - File transfer device and transfer failure notification program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a file transfer device capable of surely notifying a user of an error when transfer of a transfer target file is not performed successfully even when a user specified as a notification destination at the beginning is changed because a user having access right to a shared folder of a transfer destination file storage server is updated at any time.SOLUTION: File transfer apparatuses 2 and 3 acquire notification destination information of a user having access right to a shared folder 41 of a file storage server 4 as a transfer destination from the file storage server and set a notification destination. After the setting, the notification destination information is acquired from the file storage server, and the set notification destination is updated. When transfer of the file to be transferred to the shared folder fails, error notification indicating that the transfer has failed is made to the updated notification destination.SELECTED DRAWING: Figure 5

Description

  The present invention relates to a file transfer apparatus and a transfer failure notification program capable of transferring a transfer target file to a shared folder of a file storage server.

  In a network environment using an image forming apparatus such as an MFP (Multi Function Peripherala) which is a multi-function digital multi-function peripheral equipped with a copy function, a printer function, a facsimile function, etc., for example, a file received by a facsimile by an image forming apparatus or a user Files containing service data such as counter data when using the image forming apparatus by the device are transferred and stored in a shared folder of a file storage server such as a cloud server, and those files are accessed by a user who has access rights to the shared folder. Technology for sharing files is already known.

  In this case, the password in the account of the shared folder at the transfer destination is registered in advance, and the image forming apparatus logs in using this password and transfers the transfer target file to the shared folder. May fail. In general, when the transfer fails, the image forming apparatus is set to notify an error by e-mail or the like to a notification destination designated in advance.

JP 2012-090014 A

  However, users who have access rights to the shared folder at the transfer destination are updated from time to time, such as whether a user who is different from the user who was initially designated as the notification destination accessed the shared folder and received a facsimile. Confirmation work may be performed. In this case, an error is not notified to a user who is not designated as an error notification destination, and there is a problem that it is impossible to recognize that facsimile data or the like has not arrived due to a transfer failure.

  Patent Document 1 proposes a document management server that notifies that an electronic file has been registered regardless of access rights.

  Further, in Patent Document 2, when a transfer error occurs at the time of execution by the user A in the transfer function of the scan data to the shared folder, accessible user account information of the shared folder is acquired and displayed as a proxy list. An image processing apparatus has been proposed in which user A selects a substitute from a substitute list and uploads to a shared folder when the substitute approves.

  However, the techniques described in these Patent Documents 1 and 2 are not techniques for notifying a user who has an access right to a shared folder, but not solving the above-described problems when file transfer fails. Could not provide a solution.

  The present invention has been made in view of such a technical background, and a user who has an access right to a shared folder of a file storage server of a transfer destination is updated at any time, and is first designated as a notification destination. It is an object to provide a file transfer apparatus and a transfer failure notification program that can reliably notify an error to a changed user when transfer of a transfer target file fails even if the file has been changed by the user. .

The above problem is solved by the following means.
(1) A transfer unit for transferring a transfer target file to a shared folder of the file storage server, and a notification for acquiring notification destination information of a user who has access rights to the shared folder from the file storage server and setting it as a notification destination A destination setting unit, an update unit that acquires the notification destination information from the file storage server after setting the notification destination by the notification destination setting unit, and updates the set notification destination, and the sharing by the transfer unit A file comprising: a notification means for performing an error notification indicating a failure of transfer to a notification destination updated by the update means when the transfer of the transfer target file to the folder fails. Transfer device.
(2) The file transfer apparatus according to item 1, further comprising a facsimile receiving unit, wherein the transfer target file is a file including facsimile data received by the facsimile receiving unit.
(3) The file transfer apparatus according to (1), wherein the transfer target file is a file including service data relating to use of a function of the file transfer apparatus.
(4) The file transfer apparatus according to any one of items 1 to 3, wherein the notification unit performs the error notification by attaching a transfer target file.
(5) The file transfer according to any one of the preceding items 1 to 4, further comprising a printing unit that prints a notification destination to which an error notification has been made when the transfer unit fails after the notification unit performs an error notification. apparatus.
(6) Acquisition of the user's notification destination information and setting of the notification destination by the setting unit are performed at a timing when the setting for automatically performing the acquisition is performed, and the update of the notification destination by the update unit is performed on the transfer target file 6. The file transfer apparatus according to any one of 1 to 5 above, which is executed each time transfer is performed.
(7) The file transfer apparatus according to any one of items 1 to 6, wherein the update of the notification destination by the update unit is periodically performed at a preset interval.
(8) Receiving for receiving a transfer target file from the transmission device of the transfer target file, having a function as a relay device for transferring the transfer target file transmitted from the transmission target file transmission device to the shared folder of the file storage server 8. The file transfer apparatus according to any one of the preceding items 1, 4, 6, and 7, wherein the transfer unit transfers the transfer target file received by the receiving unit to a shared folder of the file storage server.
(9) When the transmission device of the transfer target file fails to transmit the transfer target file to the file transfer device, the receiving unit transmits the transmission target file from the transmission device through a path different from the transmission path of the transfer target file. 9. The file transfer apparatus according to item 8, wherein the transfer target file is received, and the transfer unit transfers the transfer target file transmitted through the different path to the shared folder of the file storage server.
(10) The file transfer apparatus according to item 8 or 9, wherein the transfer target file is a file including facsimile data received by a transmission apparatus of the transfer target file.
(11) The file transfer device according to (8) or (9), wherein the transfer target file is a file including service data relating to use of a function of a transmission device of the transfer target file.
(12) A transfer step of transferring a transfer target file to a shared folder of the file storage server, and a notification of acquiring notification destination information of a user having access rights to the shared folder from the file storage server and setting it as a notification destination A destination setting step, an update step of obtaining the notification destination information from the file storage server after setting the notification destination in the notification destination setting step, and updating the set notification destination, and the sharing by the transfer step When the transfer of the file to be transferred to the folder fails, the file transfer apparatus computer executes a notification step of notifying the notification destination updated by the update step of an error notification indicating the transfer failure. Transfer failure notification program.
(13) The transfer failure notification program according to item (12), wherein the computer further executes a facsimile reception step, and the transfer target file is a file including facsimile data received by the facsimile reception step.
(14) The transfer failure notification program according to item 12 above, wherein the transfer target file is a file including service data relating to use of a function of the file transfer apparatus.
(15) The transfer failure notification program according to any one of items 12 to 14 above, wherein in the notification step, the computer executes the process of attaching the transfer target file and performing the error notification.
(16) The error notification according to any one of items 12 to 15 above, wherein after the error notification is performed in the notification step, the computer further executes a printing step of printing the notification destination to which the error notification is performed together with the failure of the transfer. Transfer failure notification program.
(17) The acquisition of the notification destination information of the user and the setting of the notification destination in the setting step are performed at a timing when the acquisition is automatically performed, and the update of the notification destination in the update step is performed on the transfer target file. 17. The transfer failure notification program according to any one of items 12 to 16 above, which causes the computer to execute a process that is performed each time transfer is performed.
(18) The transfer failure notification program according to any one of items 12 to 17 described above, wherein the computer executes a process of periodically updating the notification destination in the update step at a preset interval.
(19) The file transfer device has a function as a relay device that transfers a transfer target file from a transmission device of a transfer target file to a shared folder of a file storage server, and the transfer target file from the transmission device of the transfer target file In the preceding paragraphs 12, 15, which cause the computer to execute a process of transferring the transfer target file received in the receiving step to the shared folder of the file storage server. The transfer failure notification program according to any one of 17 and 18.
(20) When the transmission device of the transfer target file fails to transmit the transfer target file to the file transfer device, in the reception step, transmission is performed from the transmission device through a path different from the transmission path of the transfer target file. 20. The transfer failure notification program according to item 19 above, wherein the transfer target file is received, and in the transfer step, the computer executes a process of transferring the transfer target file transmitted through the different path to the shared folder of the file storage server.
(21) The transfer failure notification program according to item 19 or 20, wherein the transfer target file is a file including facsimile data received by a transmission device of the transfer target file.
(22) The transfer failure notification program according to (19) or (20), wherein the transfer target file is a file including service data relating to use of a function of a transmission device of the transfer target file.

  According to the inventions described in (1) and (12) above, the notification destination information of a user who has access rights to the shared folder of the file storage server is acquired from the outside and set as the notification destination. Get the notification destination information from the file storage server and update the set notification destination. Therefore, even if the user who has access rights to the shared folder at the transfer destination has been updated and changed from the user who was initially designated as the notification destination, the notification destination on the file transfer device side is also updated. When the file transfer fails, an error notification indicating that the transfer has failed can be reliably given to the user after the change.

  According to the inventions described in the above items (2) and (13), the user having the right to access the shared folder indicates that the transfer of the transfer target file including the facsimile data received by the facsimile receiving means to the shared folder has failed. Can be recognized.

  According to the inventions described in the preceding paragraphs (3) and (14), the failure to transfer the transfer target file including the service data relating to the use of the function of the file transfer device to the shared folder indicates that the access right to the shared folder is given. The user who has it can recognize.

  According to the inventions described in the preceding paragraphs (4) and (15), since the error notification is performed with the transfer target file attached, the user who has the access right to the shared folder can change the contents of the file in which the transfer error has occurred. I can confirm.

  According to the inventions described in the preceding paragraphs (5) and (16), since the notification destination to which the error notification is performed is printed together with the transfer failure, the administrator confirms the notification destination to which the notification has been performed. be able to.

  According to the inventions described in (6) and (17) above, the acquisition of the notification destination information of the user and the setting of the notification destination are performed at the timing when the automatic acquisition is performed, and the notification destination is updated. Is performed each time the transfer target file is transferred, so that the notification destination can be updated to a newer one.

  According to the inventions described in the preceding items (7) and (18), the notification destination is regularly updated at a preset interval, so that the notification destination can be updated to a newer one.

  According to the inventions described in (8) and (19) above, when the transfer target file transmitted from the transfer target file transmitting device is received and transferred to the shared folder of the file storage server, the transfer target file is transferred. The user having the access right to the shared folder can recognize that the failure has occurred.

  According to the inventions described in (9) and (20) above, even when the transmission target file transmission device fails to transmit the transfer target file to the file transfer device, the transmission target file is transmitted from the transmission device. It is possible to transfer a transfer target file transmitted through a path different from the path to the shared folder of the file storage server.

  According to the inventions described in (10) and (21) above, the fact that the transfer of the transfer target file including the facsimile data received by the transfer target file to the shared folder has failed to access the shared folder Recognized by authorized users.

  According to the inventions described in (11) and (22) above, the failure to transfer the transfer target file including the service data related to the use of the function of the transmission target file to the shared folder to the shared folder is indicated. Recognized by users with access rights.

1 is a configuration diagram of a file transfer system in which a file transfer apparatus according to an embodiment of the present invention is used. 1 is a block diagram illustrating an electrical configuration of an image forming apparatus that is a file transfer apparatus. (A) and (B) are setting screens for performing transfer settings and error notification destination settings. It is a table | surface which shows an example of an error notification destination. 4 is a flowchart illustrating an operation when transferring a file to a file storage server by the image forming apparatus. It is a block diagram of the file transfer system in which the file transfer apparatus which concerns on other embodiment of this invention was used. It is a block diagram which shows the electrical structure of the relay server which is a file transfer apparatus. It is a flowchart which shows the operation | movement at the time of the file transfer to the file storage server by a relay server. 6 is a flowchart illustrating an operation of a relay server when transfer from the image forming apparatus to the relay server fails.

  Embodiments of the present invention will be described below with reference to the drawings.

  FIG. 1 is a configuration diagram of a file transfer system 1 in which a file transfer apparatus according to an embodiment of the present invention is used. The file transfer system 1 includes an image forming apparatus 2 as a file transfer apparatus and a cloud server 4 as a file storage server connected to each other via a network 5.

  In this embodiment, as the image forming apparatus 2, the above-described MFP whose multifunction digital is an image forming apparatus is used. Hereinafter, the image forming apparatus is also referred to as an MFP.

  FIG. 2 is a block diagram showing an electrical configuration of the MFP 2. The MFP 2 includes a CPU 21, a ROM 22, a RAM 23, a scanner unit 24, a storage unit 25, a printer unit 26, an operation panel 27, a network controller (N1C) 28, a facsimile (FAX) transmission / reception unit 29, and the like. ing.

  The CPU 21 comprehensively controls the entire MFP 2 and controls basic functions such as a copy function, a printer function, a scan function, and a FAX function. In this embodiment, the transfer target file is transferred to the shared folder 41 of the cloud server 4 via the network 5, or notification destination information of a user who has the access right to the shared folder 41 is acquired from the cloud server 4. Process to register and register as an error notification destination, update each time the registered notification destination information is newly acquired, or send an error notification to the updated notification destination when a transfer error occurs These points will be described later.

  The ROM 22 is a memory that stores an operation program of the CPU 21, and the RAM 23 is a memory that provides a work area when the CPU 21 operates based on the operation program.

  The scanner unit 24 is a reading unit that reads an image of a document placed on a document table (not shown) and outputs image data.

  The storage unit 25 is configured by a non-volatile storage device such as a hard disk drive (HDD), for example, job history, image data of a document read by the scanner unit 24, print data transmitted from a user terminal, etc. The FAX data received by the FAX transmitting / receiving unit 29 is stored, and the notification destination information of the user who has the access right to the shared folder 41 acquired from the cloud server 4 is also stored.

  The printer unit 26 prints image data of a document read by the scanner unit 24, print data from a user terminal, and the like according to an instructed mode, and constitutes a printing unit.

  The operation panel 27 is used for various input operations and the like, and includes a display unit 271 including a touch panel type liquid crystal for displaying a message, an operation screen, and the like, and a key provided with a numeric keypad, a start key, a stop key, and the like. An input unit 272 is provided.

  The network controller 28 transmits and receives data by controlling communication with the cloud server 4 on the network 5 and a user terminal (not shown).

  The FAX transmission / reception unit 29 performs FAX transmission / reception via a telephone line.

  The cloud server 4 is a server used for file sharing services such as online storage. The cloud server 4 has a function of storing and accumulating files transferred from one or a plurality of file transfer apparatuses including the MFP 2 for each predetermined unit such as each user, each organization, or each file transfer apparatus. For this reason, each unit has one or a plurality of folders for storing files. In addition, the folder includes a shared folder 41 where a plurality of users can freely access and browse files. In addition, in association with each shared folder, users who have access rights to the shared folder and their notification destination information are registered in the notification destination information holding unit 42. In this embodiment, the case where the user's notification destination information is an electronic mail address (hereinafter also simply referred to as a mail address) will be described, but it may be a FAX transmission destination or the like. The user having the access right is changed at any time, and the contents of the notification destination information holding unit 42 are updated each time the change is made, so that the latest information is always held.

  In this embodiment, the transfer destination file is transferred to the shared folder 41 of the cloud server 4. However, the transfer destination file is transferred to the shared folder of the file server in the organization such as the company via the company LAN. The form to preserve | save may be sufficient.

  Next, an operation when the MFP 1 transfers a file to the cloud server 4 will be described. In this embodiment, the case where the transfer target file is a file including the FAX data received by the FAX transmitting / receiving unit 29 will be described. However, the transfer target file is not limited to the FAX data. It may be a file including service data such as counter data when the function of the MFP 1 is used, and may be a file that can be transferred from the MFP 2 to the cloud server 4.

  In order to transfer a transfer target file including FAX reception data to the cloud server 4, the MFP 2 accesses the cloud server 4 via the network 5 and transmits authentication information including a password to the cloud server 4. If the authentication is successful, the shared folder 41 is designated and the file is saved in the shared folder 41.

  However, transfer of the transfer target file may fail due to the expiration of the password. In this embodiment, when the transfer is unsuccessful, an error notification indicating the failure is transmitted to the e-mail address that is acquired from the cloud server 4 and is the notification destination of the user who has the access right to the shared folder 41. ing.

  Setting, updating, and error notification of the mail address of a user who has access rights to the shared folder 41 are performed as follows.

  That is, before starting the file transfer, transfer settings and error notification destination settings are made in advance using the operation panel 27 of the MFP 2 or from a terminal device (not shown). FIG. 3A shows a FAX transfer setting screen. In this FAX transfer setting screen, an “ON” button and an “OFF” button for setting whether or not to perform FAX transfer, a “transfer destination” button for setting a transfer destination, and an error notification destination are set. The “error notification destination” button, the name of the shared folder 41 as the transfer destination, and the “transfer destination change” button for changing the transfer destination are displayed.

  When the administrator of the MFP 2 selects the “ON” button and presses the “error notification destination” button 61, the screen changes to a notification destination setting screen shown in FIG. In this notification destination setting screen, a “fix” button for fixing the notification destination, a check button for whether to send an error notification with the received FAX data attached when the notification destination is fixed, a notification when the notification destination is fixed A destination address input field, an “automatic” button for automatically setting a notification destination, and a check button for whether to perform error notification with the received FAX data attached in the case of automatic notification destination are displayed. In the case of automatic notification destination, a message indicating that error notification is to be sent by e-mail to a user who has access rights to the folder is also displayed.

  When the administrator or the like selects “automatic”, the MFP 2 accesses the cloud server 4, and acquires notification destination information of a user who has access rights to the corresponding shared folder 41 from the user information holding unit 42. The acquired mail address information, which is the notification destination information, is stored and registered in the storage unit 25 of the MFP 2 and is set as a notification destination for notifying an error when file transfer fails. FIG. 4 shows an example of user mail address information acquired from the cloud server 4 and stored and registered in the MFP 2. Note that the user name and the like may be acquired and stored together with the mail address information.

  Thus, when the FAX transfer setting and the error notification destination automatic setting at the time of transfer failure are performed, the MFP 2 executes file transfer to the cloud server 4 every time a FAX is received. Each time file transfer is performed, the mail address information of a user who has access rights to the shared folder 41 is acquired, and the mail address information stored and registered in the storage unit 25 is updated. As a result, the mail address information stored and registered in the storage unit 25 is always updated to a new one.

  The acquisition and update of the notification destination information from the cloud server 4 after the notification destination is set may be periodically performed at intervals set in advance by an administrator or the like.

  When the transfer of the transfer target file fails, the MFP 2 calls the mail address information of the error notification destination stored in the storage unit 25 and sends an error notification indicating that the transfer has failed to each mail address by e-mail. To do. Therefore, a user who has access rights to the shared folder 41 can recognize from the error notification that there is FAX data that has failed to be transferred. At this time, if the received fax data is set to be attached on the notification destination setting screen shown in FIG. 3B, the fax data is attached together with the error notification. In this case, a user who has access rights to the shared folder 41 can also know the contents of FAX data that failed to be transferred.

  After transmitting the error notification to the notification destination, the MFP 2 prints that the transfer has failed using the printer unit 26. At this time, the e-mail address that is the notification destination that has made the error notification may be printed together. By this printing, the administrator or the like can know the error notification destination along with the failure of the transfer.

  As described above, in this embodiment, the MFP 2 acquires the mail address information, which is the notification destination information of the user having access rights to the shared folder 41 of the cloud server 4, from the cloud server 4, and sets it as the notification destination. After the setting, the notification destination information is acquired from the cloud server 4 each time the transfer target file is transferred, and the set notification destination information is updated. Therefore, even if the user who has access rights to the shared folder 41 at the transfer destination is updated and changed from the user who was initially set as the notification destination, the notification destination on the MFP 2 side is also updated. When the data transfer fails, an error notification indicating that the data transfer has failed can be reliably performed to the user after the change. In addition, in this embodiment, since mail address information is acquired and updated every time transfer is performed, it is possible to further reduce the number of users who have access rights but are not notified of errors.

  FIG. 5 is a flowchart showing an operation when the MFP 1 transfers a file to the cloud server 4. This operation is executed by the CPU 21 of the MFP 2 operating according to an operation program stored in the ROM 22 or the like.

  In step S01, if a FAX is received when the FAX reception data transfer function is on, it is determined in step S02 whether or not connection (authentication) to the shared folder of the cloud server 4 is possible. If connection (authentication) is possible (YES in step S02), in step S05, the transfer target file including the FAX data is transferred, and after transfer, the mail address information of the user who has access rights to the corresponding folder is acquired. Do. Then, the mail address information (internal transfer destination address) already acquired and stored in the storage unit 25 when the notification destination is set is updated.

  If it is not possible to connect (authenticate) to the shared folder 41 of the cloud server 4 in step S02 (NO in step S02), the e-mail address of the user who has access rights to the corresponding folder of the destination cloud server 4 has been acquired in step S03 Find out if. If it has been acquired (YES in step S03), in step S04, an error notification indicating a transfer failure is transmitted to the stored user's mail address that has been acquired. In addition, when printing indicating a transfer failure, information of an email address that is an error notification destination is also printed.

  If it is determined in step S03 that the mail address of the user who has access rights to the corresponding folder 41 of the transfer destination cloud server 4 has not been acquired (NO in step S03), an error notification when printing indicating a transfer failure is performed in step S06. First, the information of “no error mail notification destination” is also added and printed.

  FIG. 6 is a configuration diagram of a file transfer system 1 in which a file transfer apparatus according to another embodiment of the present invention is used. The file transfer system 1 includes an MFP 2, a relay server 3, and a cloud server 4 that are connected to each other via a network 5. In this embodiment, the relay server 3 that has received the transfer target file transmitted from the MFP 2 functions as a file transfer apparatus that transfers the received transfer target file to the cloud server 4.

  The configurations of the MFP 2 and the cloud server 4 are the same as those in the embodiment shown in FIGS.

  FIG. 7 is a block diagram showing an electrical configuration of the relay server 3. The relay server 3 includes a CPU 31, a ROM 32, a RAM 33, a storage unit 34, a display device 35, an input device 36, a network interface unit (network I / F unit) 37, and the like, and is connected to each other via a system bus 38.

  The CPU 31 performs overall control of the entire relay server 3 by executing programs stored in the ROM 32, the storage unit 34, and the like. In particular, in this embodiment, a transfer target file received from the MFP 2 is transferred to the shared folder 41 of the cloud server 4 via the network 5, or a notification destination of a user who has an access right to the shared folder 41 from the cloud server 4. Get email address information that is information and set it as an error notification destination, update it every time the set email address information is newly acquired, or send an error notification to the updated email address when transfer fails Etc. are executed.

  The ROM 32 is a storage medium that stores programs to be executed by the CPU 31 and other data.

  The RAM 33 is a storage medium that provides a work area when the CPU 31 operates according to the operation program.

  The storage unit 34 includes a storage medium such as a hard disk, and is acquired from the notification destination information holding unit 42 of the cloud server 4 in addition to an application program for the CPU 31 to execute an operation, FAX data transmitted from the MFP 2, and the like. The mail address information of the user who has access rights to the shared folder 41 is also stored.

  The display device 35 includes a CRT, a liquid crystal display device, and the like, and displays various messages, an input reception screen for a user, a selection screen, and the like.

  The input device 36 is used for an input operation by a user, and includes a keyboard, a mouse, and the like.

  The network interface unit 37 functions as a communication unit that transmits / receives data to / from the MFP 2, the cloud server 4, a user terminal (not shown), and the like via the network 5.

  Next, the operation when the relay server 3 receives the FAX data transmitted from the MFP 2 and transfers the transfer target file including the FAX data to the cloud server 4 will be described. The case where the transfer target file is a file including FAX data received by the FAX transmitting / receiving unit 29 will be described. However, the transfer target file is not limited to this. For example, the function usage of the MFP 1 such as the number of copies and the number of prints of the MFP 2 is used. It may be a file including service data such as hour counter data, and any file that can be received from the MFP 2 and transferred to the cloud server 4 may be used.

  In order to receive FAX reception data from the MFP 2, an administrator or the like makes a setting for transferring the FAX data received by the MFP 2 to the relay server 3. Further, transfer settings and error notification destination settings are made for the relay server 3 in advance using a setting screen similar to the setting screen shown in FIG. 3, as in the case of the MFP 2 in the embodiment shown in FIG. The setting may be performed from a terminal device (not shown).

  When the administrator or the like selects “Automatic” on the setting screen, the relay server 3 accesses the cloud server 4, and the mail address of a user who has access rights to the corresponding shared folder 41 from the notification destination information holding unit 42. Get information. The acquired mail address information is stored and registered in the storage unit 34 of the relay server 3, and is set as a notification destination for notifying an error when file transfer fails.

  Thus, after the FAX transfer setting and the automatic setting of the error notification destination at the time of transfer failure, the relay server 3 executes file transfer to the cloud server 4 every time FAX data is received from the MFP 2. Each time file transfer is performed, the mail address information of a user who has access rights to the shared folder 41 is acquired, and the mail address information stored and registered in the storage unit 34 is updated. As a result, the mail address information stored and registered in the storage unit 34 is always updated to a new one.

  In order to transfer the transfer target file received from the MFP 2 to the cloud server 4, the relay server 3 accesses the cloud server 4 via the network 5 and transmits authentication information including a password to the cloud server 4. If the authentication is successful, the shared folder 41 is designated and the file is saved in the shared folder 41.

  When the relay server 3 fails to transfer the transfer target file due to the expiration of the password for accessing the cloud server 4, the relay server 3 displays the error notification destination mail address information stored in the storage unit 34. Call and send an email notification to each email address indicating that the transfer failed. Therefore, a user who has access rights to the shared folder 41 can recognize from the error notification that there is FAX data that has failed to be transferred. At this time, if the received fax data is set to be attached on the notification destination setting screen shown in FIG. 3B, the fax data is attached together with the error notification. In this case, a user who has access rights to the shared folder 41 can also know the contents of FAX data that failed to be transferred.

  As described above, in this embodiment, the relay server 3 acquires the mail address information, which is the notification destination information of the user who has access rights to the shared folder 41 of the cloud server 4, from the cloud server 4, and sets it as the notification destination. In addition, after the setting, the notification destination information is acquired from the cloud server 4 every time the transfer target file is transferred, and the set notification destination information is updated. Therefore, even if the user who has the access right to the shared folder 41 at the transfer destination is updated and changed from the user who was initially set as the notification destination, the notification destination on the relay server 3 side is also updated. When the transfer of the target file fails, an error notification indicating that the transfer has failed can be reliably performed to the user after the change. In addition, in this embodiment, since mail address information is acquired and updated every time transfer is performed, it is possible to further reduce the number of users who have access rights but are not notified of errors.

  FIG. 8 is a flowchart showing an operation when the relay server 3 transfers a file to the cloud server 4. This operation is executed by the CPU 31 of the relay server 3 operating according to an operation program stored in the storage unit 34 or the like.

  In step S11, when the relay server 3 receives FAX data from the MFP 2 when the FAX data reception / transfer function is ON, it is determined in step S12 whether or not connection (authentication) to the shared folder 41 of the cloud server 4 is possible. If connection (authentication) is possible (YES in step S12), the transfer target file including the FAX data is transferred in step S15, and after transfer, the mail address information of the user who has access rights to the corresponding folder 41 is acquired. To update the mail address information (internal transfer destination address) already acquired and stored in the storage unit 25 when the notification destination is set.

  If it is not possible to connect (authenticate) to the shared folder 41 of the cloud server 4 in step S12 (NO in step S12), the e-mail address of the user who has access rights to the corresponding folder 41 of the destination cloud server 4 is entered in step S13. Check if it has been acquired. If it has been acquired (YES in step S13), in step S14, an error notification indicating a transfer failure is transmitted to the stored user's mail address that has been acquired.

  If the e-mail address of the user who has access rights to the corresponding folder 41 of the transfer destination cloud server 4 has not been acquired in step S13 (NO in step S13), the relay server 3 is used when notifying the transfer error in step S16. An error notification is sent to the user, that is, the administrator who set the forwarding.

  By the way, in the embodiment in which the relay server 3 transfers the transfer target file received from the MFP 2 to the cloud server 4, there is a transfer failure from the MFP 2 to the relay server 3 instead of a transfer failure from the relay server 3 to the cloud server 4. .

  Therefore, when the transfer to the relay server 3 fails, the MFP 2 transmits FAX information including the notification of the transfer failure and the FAX data to be transferred through a transmission path different from the original transmission path of the FAX data. As an example of different transmission paths, when transmission of FAX data to the relay server 3 is performed by FTP (File Transfer Protocol) transmission, transmission by e-mail can be cited. Further, the FAX information includes a telephone number, an F code, and the like in addition to a notification that the transfer has failed and FAX data. When the relay server 3 sorts the FAX data and transfers it to a different shared folder 41, information such as a telephone number and F code is necessary for sorting.

  FIG. 9 is a flowchart showing the operation of the relay server 3 when the transfer from the MFP 2 to the relay server 3 fails. This operation is executed by the CPU 31 of the relay server 3 operating according to an operation program stored in the storage unit 34 or the like.

  In step S21, when the relay server 3 receives from the MFP 2 a notification that the transmission to the relay server 3 has failed and the FAX information when the FAX data reception / transfer function is ON, the FAX information is analyzed in step S22. For example, if the FAX number is XXX, the shared folder 41 to be transferred is determined such as a shared folder for XX trading company.

  Next, in step S23, it is determined whether or not connection (authentication) to the shared folder 41 of the cloud server 4 is possible. If connection (authentication) is possible (YES in step S23), in step S26, the transfer target file including the FAX data is transferred, and after the transfer, acquisition of the mail address information of the user who has access rights to the corresponding folder is acquired. The mail address information (internal transfer destination address) already acquired and stored in the storage unit 25 when the notification destination is set is updated.

  If it is not possible to connect (authenticate) to the shared folder 41 of the cloud server 4 in step S23 (NO in step S23), the mail address of the user who has access rights to the corresponding folder 41 of the destination cloud server 4 is acquired in step S24. Check if it is done. If it has been acquired (YES in step S24), in step S25, an error notification indicating a transfer failure is transmitted to the stored mail address of the acquired user.

  If the mail address of the user who has access rights to the corresponding folder 41 of the transfer destination cloud server 4 has not been acquired in step S24 (NO in step S24), the relay server 3 is used when the transfer error notification is performed in step S27. An error notification is sent to the user, that is, the administrator who set the forwarding.

DESCRIPTION OF SYMBOLS 1 File transfer system 2 Image forming apparatus 3 Relay server 4 Cloud server 5 Network 21 CPU
25 storage unit 29 FAX transmission / reception unit 31 CPU
34 storage unit 41 shared folder 42 notification destination information holding unit

Claims (22)

A transfer means for transferring the transfer target file to the shared folder of the file storage server;
Notification destination setting means for acquiring notification destination information of a user who has access rights to the shared folder from the file storage server and setting it as a notification destination;
Update means for acquiring the notification destination information from the file storage server and updating the set notification destination after setting the notification destination by the notification destination setting means;
A notification means for performing an error notification indicating that the transfer has failed when the transfer means fails to transfer the file to be transferred to the shared folder to the notification destination updated by the update means;
A file transfer apparatus comprising: A facsimile receiving means;
2. The file transfer apparatus according to claim 1, wherein the transfer target file is a file including facsimile data received by the facsimile receiving unit.   The file transfer apparatus according to claim 1, wherein the transfer target file is a file including service data related to use of a function of the file transfer apparatus.   The file transfer apparatus according to claim 1, wherein the notification unit performs the error notification by attaching a transfer target file.   5. The file transfer apparatus according to claim 1, further comprising a printing unit configured to print a notification destination to which the error notification is performed together with failure of transfer after the notification unit performs error notification.   The acquisition of the notification destination information of the user and the setting of the notification destination by the setting unit are performed at the timing when the setting for automatically performing the acquisition is performed, and the update of the notification destination by the update unit is performed when the transfer target file is transferred. The file transfer device according to claim 1, wherein the file transfer device is executed each time it is performed.   The file transfer apparatus according to claim 1, wherein the update of the notification destination by the update unit is periodically performed at a preset interval. Having a function as a relay device for transferring the transfer target file transmitted from the transfer target file transmission device to the shared folder of the file storage server;
A receiving means for receiving the transfer target file from the transfer target file transmitting device;
8. The file transfer apparatus according to claim 1, wherein the transfer unit transfers a transfer target file received by the receiving unit to a shared folder of the file storage server. When the transmission device of the transfer target file fails to transmit the transfer target file to the file transfer device, the receiving unit transmits the transfer target file from the transmission device through a path different from the transmission path of the transfer target file. Receive
The file transfer apparatus according to claim 8, wherein the transfer unit transfers a transfer target file transmitted through the different path to a shared folder of the file storage server.   The file transfer apparatus according to claim 8 or 9, wherein the transfer target file is a file including facsimile data received by the transfer target file transmitting apparatus.   The file transfer device according to claim 8 or 9, wherein the transfer target file is a file including service data related to use of a function of a transmission device of the transfer target file. A transfer step of transferring the transfer target file to the shared folder of the file storage server;
Notification destination setting step of acquiring notification destination information of a user who has access rights to the shared folder from the file storage server and setting it as a notification destination;
An update step of obtaining the notification destination information from the file storage server and updating the set notification destination after setting the notification destination in the notification destination setting step;
A notification step of performing an error notification indicating that the transfer has failed when the transfer of the transfer target file to the shared folder in the transfer step has failed, to the notification destination updated in the update step;
Is a transfer failure notification program for causing a file transfer device computer to execute the program. Further causing the computer to perform a facsimile reception step;
13. The transfer failure notification program according to claim 12, wherein the transfer target file is a file including facsimile data received in the facsimile reception step.   13. The transfer failure notification program according to claim 12, wherein the transfer target file is a file including service data relating to use of a function of a file transfer apparatus.   The transfer failure notification program according to any one of claims 12 to 14, wherein, in the notification step, the computer executes a process of attaching the transfer target file and performing the error notification.   The transfer failure according to any one of claims 12 to 15, further comprising: causing the computer to further execute a printing step of printing a notification destination to which the error notification has been performed together with failure of transfer after performing error notification in the notification step. Notification program.   The acquisition of the notification destination information of the user and the setting of the notification destination in the setting step are performed at a timing when the setting for automatically performing the acquisition is performed, and the update of the notification destination in the update step is performed by the transfer of the transfer target file. The transfer failure notification program according to any one of claims 12 to 16, which causes the computer to execute a process that is performed each time it is performed.   The transfer failure notification program according to any one of claims 12 to 17, which causes the computer to execute a process of periodically updating a notification destination in the update step at a preset interval. The file transfer device has a function as a relay device that transfers a transfer target file from a transmission device of a transfer target file to a shared folder of a file storage server;
Causing the computer to further execute a reception step of receiving a transfer target file from a transmission target file transmission device;
The transfer failure notification according to any one of claims 12, 15, 17 and 18, wherein the transfer step causes the computer to execute a process of transferring the transfer target file received in the reception step to a shared folder of the file storage server. program. When the transmission device of the transfer target file fails to transmit the transfer target file to the file transfer device, in the reception step, the transfer target file is transmitted from the transmission device through a path different from the transmission path of the transfer target file. Receive
20. The transfer failure notification program according to claim 19, wherein in the transfer step, the computer executes a process of transferring a transfer target file transmitted through the different path to a shared folder of the file storage server.   The transfer failure notification program according to claim 19 or 20, wherein the transfer target file is a file including facsimile data received by a transmission device of the transfer target file.   The transfer failure notification program according to claim 19 or 20, wherein the transfer target file is a file including service data related to use of a function of a transmission device of the transfer target file.

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