JP2018101264A - Building information service system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a building information service system capable of improving convenience of handling of information.SOLUTION: A building information service system includes a host server in which information on a building (a residence) is stored and a tenant terminal capable of viewing the information according to desire of a tenant of the building. The information includes a user layer L1 (first information) associated with the tenant and a building layer L2 (second information) associated with the building.SELECTED DRAWING: Figure 3

Description

  The present invention relates to a technology of a building information providing system that provides information on buildings to residents.

  Conventionally, a technology of a building information providing system that provides information on a building to a resident has been publicly known. For example, as described in Patent Document 1.

  Patent Document 1 describes a building information providing system including a host server that stores information about a building (house) and a terminal device installed in the building. The host server includes an instruction manual for equipment provided in the building as information on the building. In such a building information providing system, the terminal device can receive and display information desired by the resident from the host server.

  By using the building information providing system configured as described above, a resident of the building does not need to store a large number of documents in which information on the building is described. In addition, the building information providing system can promptly acquire information about buildings as necessary.

Japanese Patent Publication No. 2001-344331

  However, the technique described in Patent Document 1 stores information related to buildings in a host server in a lump. That is, information relating to building-specific equipment (for example, a water heater) is distinguished from information relating to equipment (for example, air conditioner) other than equipment originally provided in the building. Is stored in the host server. For this reason, when a resident moves (moves) to another building with equipment such as an air conditioner, it is necessary to re-store the information on the building stored in the host server from scratch. Is disadvantageous in that it is complicated to handle.

  The present invention has been made in view of the above situation, and is to provide a building information providing system capable of improving the convenience of handling information.

  The problem to be solved by the present invention is as described above. Next, means for solving the problem will be described.

  That is, the information processing apparatus includes a host server in which information about a building is stored and a resident terminal capable of browsing the information according to a request of the resident of the building, and the information is associated with the resident. Included first information and second information associated with the building.

Moreover, the information regarding the said building is good also as the instruction manual of the equipment provided in the said building being included.
With such a configuration, it is not necessary for the resident himself to manage the instruction manual, and convenience can be improved.

Moreover, the said host server is good also as collecting the information regarding the browsing history by the said resident | tenant terminal.
With such a configuration, it is possible to effectively use information related to browsing history.

Moreover, the said host server is good also as displaying the advertisement regarding the information currently browsed by the said resident terminal on the said resident terminal.
With such a configuration, the tenant can be prompted to purchase equipment related to the building.

  As effects of the present invention, the following effects can be obtained.

  The convenience of handling information can be improved.

Schematic which showed the structure of the building information provision system. Schematic which showed the usage method of a building information provision system. The image figure which showed how to link information. The figure which showed the example of a display of a web page.

  First, below, the structure of the building information provision system 1 which concerns on one Embodiment is demonstrated using FIG. In addition, the building information provision system 1 which concerns on this embodiment shall be applied to a condominium (a housing complex).

  The building information provision system 1 provides information on the resident's house in response to the resident's request. In addition, the resident in this embodiment means the resident of the apartment where the building information provision system 1 is applied. The building information providing system 1 mainly includes a resident terminal 10 and a host server 20.

  The resident terminal 10 can display various information and can perform various input operations. As the resident terminal 10, a device having a display unit capable of displaying information and an operation unit capable of input operation can be used. For example, a personal computer or the like can be used as the resident terminal 10. The resident terminal 10 is provided in each house of the apartment.

  The host server 20 manages information regarding a house in which a resident is occupying. The host server 20 mainly includes an electronic manual server 21, a building information server 22, a resident information server 23, and the like.

  The electronic manual server 21 stores information about a house. Specifically, an instruction manual (an instruction manual converted into electronic data) of equipment provided in the house is stored in the electronic instruction server 21 as information about the house.

  The building information server 22 stores housing identification information. The building information server 22 has identification numbers (building IDs) assigned to the respective houses to which the building information providing system 1 is applied as the identification information of the houses, and information (address, room) for identifying the houses. Number, etc.) in association with each other. In addition, in the case of an apartment like this embodiment, building ID is allocated for every house (room).

  The resident information server 23 stores identification information of the resident of the house. The resident information server 23 has identification numbers (user IDs) assigned to the occupants who use the building information providing system 1 as the identification information of the resident, and information for identifying the resident (name) Etc.) in association with each other.

  In addition to the electronic manual server 21 and the like, the host server 20 includes a storage unit (not shown) that stores various types of information, a calculation unit (not shown) that performs various calculations, a Web server that provides Web pages, and the like. . The host server 20 can communicate with each resident terminal 10 via the Internet N (external network).

  Below, the usage method of the building information provision system 1 comprised as mentioned above is demonstrated using FIG. The building information providing system 1 is operated by an apartment management company.

  First, when a condominium is constructed, an instruction manual for the equipment provided in each house of the apartment is provided from the housing equipment manufacturer that provided the equipment to the condominium management company (the arrow in FIG. 2 ( 1)). Here, the instruction manual provided by the housing equipment manufacturer is an instruction manual for the equipment (equipment unique to each house) provided in each house since the construction of the apartment. The equipment unique to each house includes, for example, a water heater, a built-in air conditioner, and a built-in lighting.

  Next, the management company converts the instruction manual for the home-specific equipment provided by the home equipment manufacturer into electronic data in an appropriate format. Further, the management company stores the instruction manual converted into electronic data in the electronic instruction server 21 (see arrow (2) in FIG. 2).

  Next, when the management company is requested to use the building information provision system 1 by the condominium owner (receives an order) (see arrow (3) in FIG. 2), the identification information of each house of the condominium is stored in the building information server. 22 (see arrow (4) in FIG. 2), and the identification information of the resident of each house is stored in the resident information server 23 (see arrow (5) in FIG. 2). Further, the host server 20 associates the instruction manual for the house-specific equipment, the identification information of each house, and the identification information of the resident of each house (see arrows (4) ′ and (5) ′ in FIG. 2). ).

  Moreover, the resident who moved into each house of the condominium stores in the host server 20 an instruction manual about the equipment (the resident-specific equipment) that he / she purchased and installed in the house after moving in (the arrow in FIG. 2). (See (6)). Examples of resident-specific equipment include home appliances, planting, daily necessities, and the like. The host server 20 stores an instruction manual for the resident-specific equipment in the electronic manual server 21 as well as an instruction manual for the house-specific equipment, as well as the identification information of each house and the occupancy of each house. Are linked to each other's identification information.

  In addition, as a method for the resident to store the instruction manual about the resident-specific equipment in the host server 20, for example, the resident can convert it into electronic data using the resident terminal 10 and send it to the host server 20. There is a method of requesting to outside (for example, management company).

  Here, how to link the instruction manual, identification information of each house, and identification information of the resident of each house by the host server 20 will be specifically described.

  As shown in FIG. 3, the host server 20 manages the instruction manual in two layers, a user layer L1 and a building layer L2.

  The user layer L1 is a hierarchy in which instruction manuals about resident-specific facilities are stored. The user layer L1 is linked to the user ID. Thereby, based on the user ID, it is possible to collectively manage the instruction manual for the user-specific equipment.

  The building layer L2 is a layer in which instruction manuals about facilities unique to a house are stored. The building layer L2 is linked to the building ID. Thereby, based on the building ID, it is possible to collectively manage the instruction manual for the equipment unique to the house.

  Furthermore, by associating the user ID and the building ID, each house is associated with a resident who is in the house. The corresponding user layer L1 and building layer L2 can be associated with each other based on the association between each house and the resident.

  Thus, by managing the instruction manual for the resident-specific equipment and the instruction manual for the house-specific equipment at different levels (user layer L1 and building layer L2), the user layer The association between L1 and the building layer L2 can be easily changed. For example, when a resident moves to another house, the user ID of the resident and the building ID of the house before the move are released, and the resident user ID and the house of the move destination By newly associating with the building ID, it is possible to easily manage and manage the instruction manual for the equipment of the house at the destination.

  Thus, in the state where the instruction manual, the identification information of each house and the identification information of the resident of each house are associated with each other and stored in the host server 20, the instruction manual about the equipment of the house from the resident. Is requested, the host server 20 displays the instruction manual on the resident terminal 10 of the resident's house (see arrow (7) in FIG. 2).

  Specifically, the resident accesses the web page of the building information providing system 1 from the resident terminal 10 when he / she wants to browse the instruction manual of the equipment of the house in which he / she resides. The resident performs authentication by inputting information for identifying himself / herself (for example, a user ID, a preset password, etc.) on the Web page. When the resident authentication is completed, the host server 20 makes the resident-specific Web page viewable from the resident terminal 10 of the resident.

  FIG. 4 shows a display example of a web page dedicated to tenants. From the tenant-specific web page, it is possible to view the instruction manual for the tenant-specific equipment linked to the tenant's user ID. In the display example of FIG. 4, instruction manuals regarding facilities unique to the resident are listed as “instructions you have”.

  In addition, from the web page dedicated to tenants, it is possible to browse the instruction manual for the facilities unique to the house in which the tenant resides. In the display example of FIG. 4, instruction manuals about facilities unique to the house are listed as “instructions held by the building”.

  In the display example of FIG. 4, “instructions you have” and “instructions in the building” are listed on the left side, and the contents of one instruction manual selected from them are displayed on the right side. Thus, the resident can browse a desired instruction manual from the resident-only Web page.

  In addition, on the right side of the instruction manual, a “solved” button and a “not sure” button are displayed. Residents are generally considered to browse the instruction manual when there is some problem with the equipment. For this reason, by displaying such a “solved” button or the like together with the instruction manual on the Web page, it is possible for the resident to input on the Web page whether or not the problem has been solved. The host server 20 collects the information (information indicating whether the resident has solved the problem) and provides the information to the manufacturer of the equipment. The condominium management company can collect a fee from the manufacturer or the like by providing the information in this way. In addition, the manufacturer can improve the display method of the instruction manual by using the collected information.

  In addition, below the instruction manual, an advertisement related to the currently viewed facility is displayed. Residents are generally considered to browse the instruction manual when there is some problem with the equipment. For this reason, by displaying such an advertisement on the Web page together with the instruction manual, it is possible to effectively prompt the resident to replace the equipment. The condominium management company can collect the advertisement fee from the manufacturer of the equipment by displaying the advertisement on the Web page in this way.

  Thus, by using the building information provision system 1, the resident can browse the instruction manual on the Web page. Accordingly, when the resident enters the house, there is no need to give the printed instruction manual to the resident, and paper resources can be saved. In this case, a printed instruction manual may be provided free of charge or free of charge according to the resident's request.

As described above, the building information providing system 1 according to the present embodiment is
A host server 20 in which information about a building (house) is stored;
A resident terminal 10 capable of browsing the information according to a request of the resident of the building;
Comprising
The information includes
User layer L1 (first information) linked to the resident,
A building layer L2 (second information) linked to the building;
Is included.
With this configuration, it is possible to improve convenience in handling information. In other words, by managing the user layer L1 and the building layer L2 separately, it is possible to easily cope with changes in information due to moving of tenants, etc. by changing the association between the user layer L1 and the building layer L2. can do.

In addition, the information on the building includes
An instruction manual for equipment provided in the building is included.
By comprising in this way, it becomes unnecessary for the resident | tenant himself to manage an instruction manual, and the convenience can be improved.

The host server 20
The information regarding the browsing history by the resident terminal 10 is collected.
By comprising in this way, the information regarding a browsing history can be used effectively. As a result, it is possible to improve the convenience of the resident in the future, such as enhancing the contents of information (such as an instruction manual). In addition, a profit can be obtained by transferring the information to a manufacturer of facilities related to the building and collecting a fee.

The host server 20
An advertisement related to information being browsed by the resident terminal 10 is displayed on the resident terminal 10.
By configuring in this way, it is possible to prompt the resident to purchase equipment related to the building. Profits can also be obtained by collecting commissions from advertisers.

  While the embodiments have been described above, the present invention is not limited to the above-described configuration, and various modifications can be made within the scope of the invention described in the claims.

  For example, the building information providing system 1 can be applied not only to a house but also to various buildings (for example, a detached house, an office building, a commercial facility, etc.).

  Further, as the resident terminal 10, not only a disorganized computer installed in a house but also a touch panel, a portable terminal (for example, a smartphone) owned by the user, a HEMS (Home Energy Management System), or the like is used. it can.

  Further, in the present embodiment, as the information on the house, the instruction manual of the equipment provided in the house has been described as an example, but other various information (for example, contract information on the house, contract information on insurance, History information about a house) can be used.

  The Web page shown in FIG. 4 is merely an example, and various information can be displayed in an arbitrary manner.

  The web page shown in FIG. 4 is merely an example, and other information can be displayed. For example, it is possible to display the recall information of the facility of the house.

  Moreover, in this embodiment, although the example which collects the information whether the resident was able to solve the problem, and provides the said information to the manufacturer of an equipment, etc. was shown, other various information (for example, browsing page) , Browsing time, etc.) for effective use.

  In the present embodiment, an example in which the instruction manual is divided into two layers of the user layer L1 and the building layer L2 and managed is shown. However, the instruction manual can be divided into three layers or more. For example, if information (instruction manuals) is managed by a user group associated with each family member, it is easy even if only a part of the family moves to another house due to a single assignment or marriage. Can respond.

1 Building Information Providing System 10 Resident Terminal 20 Host Server 21 Electronic Manual Server 22 Building Information Server 23 Resident Information Server

Claims (4)

A host server that stores information about the building;
A resident terminal capable of browsing the information according to a request of the resident of the building;
Comprising
The information includes
First information associated with the occupant;
Second information associated with the building;
Included,
Building information provision system. Information on the building includes
Includes instruction manuals for equipment provided in the building,
The building information providing system according to claim 1. The host server is
Collecting information on browsing history by the resident terminal,
The building information provision system according to claim 1 or 2. The host server is
Displaying an advertisement related to information viewed by the resident terminal on the resident terminal;
The building information provision system according to any one of claims 1 to 3.

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