JP2018032167A - Valuable medium processing device and valuable medium processing method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a valuable medium processing device and a valuable medium processing method capable of preventing an erroneous operation by an operator.SOLUTION: In a valuable medium processing device, (1) an imaging device 80 captures a situation where a loose banknote processing unit 100 is drawn out, (2) if a situation where a hand of an operator is brought in contact with a payment rejection part B occurs, (3) an alarm that a take-out place of paper money is wrong is output.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a valuable medium processing apparatus and a valuable medium processing method capable of preventing an erroneous operation by an operator.

  2. Description of the Related Art Conventionally, in a branch office of a financial institution such as a bank, in order to manage cash (money) in the branch office, a so-called teller machine is often provided. This money processing device is operated by a cashier (teller) who conducts transactions with customers at the counter of the sales office or an operator such as a cashier at the back of the counter, and is used when performing deposit processing and withdrawal processing associated with transactions. Is done.

  Since such money handling apparatus may cause troubles such as money jams in response to an operation by an operator, a conventional technique for dealing with such troubles is known. For example, in Patent Document 1, when a trouble occurs in the money handling apparatus, a guidance screen indicating an operation location and an operation method for recovery is displayed on the display unit, and it is detected that the operation location is normally operated. And the technique which displays the following induction | guidance | derivation screen on a display part is disclosed. According to this patent document 1, if the operator operates along the contents of the guidance screens that are switched in order, the failure is resolved.

Japanese Patent No. 4475972

  However, since the thing of said patent document 1 is a technique which guide | induces appropriate operation by an operator using a guidance screen, it cannot prevent an erroneous operation (operation outside guidance) by an operator beforehand. There is a problem. This is because the fact that an erroneous operation has been performed can only be detected afterwards.

  For example, even if Patent Document 1 is used, the guidance screen does not switch at the timing when the operator tries to operate the wrong part, so that the operator cannot avoid the wrong operation, and until the correct restoration process The result is time consuming. In addition, when an operator mistakenly re-pays money, etc., withdrawn from the money handling apparatus into the money handling apparatus, he / she is not aware of the fact that the operator performed the wrong process, This results in a miscalculation in which the amount of money to be stored does not match the actual amount of money.

  For these reasons, when an operator operates the money handling apparatus, how to prevent an erroneous operation in advance is an important issue. Such a problem is a problem commonly caused in a valuable medium processing apparatus that processes not only money but also various valuable media such as checks and bills.

  The present invention has been made to solve the above-described problems of the prior art, and an object thereof is to provide a valuable medium processing apparatus and a valuable medium processing method capable of preventing an erroneous operation by an operator. .

  In order to solve the above-described problem, the present invention provides an imaging apparatus that captures an operation image related to an operation by an operator, and a sign related to an operation different from a predetermined operation to be executed by the operator based on the operation image. A detection unit that detects the presence or absence of an action, and a notification unit that notifies a predetermined warning when a predictive action is detected by the detection unit.

  Further, in the present invention according to the above invention, the detection unit may be configured such that when the operator performs a predetermined failure release operation on a predetermined part, the operator contacts a part different from the predetermined part. The sign action is detected on the condition that it is included in the operation image.

  Further, in the present invention according to the first aspect, in the above invention, when the occurrence of a fault is detected, the detection unit specifies a predetermined part corresponding to the detected fault and a predetermined fault release operation. To a position different from the position specified by the second specifying part, the second specifying part for specifying the position on the operation image corresponding to the predetermined part specified by the first specifying part, and the second specifying part And a contact detection unit for detecting contact of the operator.

  Further, according to the present invention, in the above-described invention, the detection unit includes a situation in which a mixture of valuable media may occur when a plurality of operators respectively process the valuable media in parallel. This is characterized in that the predictive action is detected.

  Further, according to the present invention, in the above invention, the detection unit includes a management unit that manages a plurality of valuable media located at different positions in the operation image in association with operators, and a predetermined valuable medium. And a determination unit for determining whether or not there is a situation handled by an operator different from the operator corresponding to the predetermined valuable medium.

  Further, according to the present invention, in the above invention, when the operation for performing processing for a predetermined type of valuable medium is performed, the detection unit operates processing of a valuable medium of a type different from the predetermined type. The sign action is detected on condition that a situation handled by a person is included in the operation image.

  The present invention is also a valuable medium processing method in a valuable medium processing apparatus including an imaging device, and a predetermined method to be executed by an operator based on an operation image related to an operation performed by the operator imaged by the imaging device. A detecting step for detecting the presence or absence of a predictive action related to an operation different from the above operation, and a notifying step for notifying a predetermined alarm when the predictive action is detected by the detecting step.

  According to the present invention, it is possible to prevent an erroneous operation by an operator.

FIG. 1 is an explanatory diagram for explaining the concept of the money handling apparatus according to the first embodiment. FIG. 2 is an external view of the money handling apparatus according to the first embodiment. FIG. 3 is a functional block diagram showing a control configuration of the money handling apparatus shown in FIG. FIG. 4 is a diagram showing an example of the error cancellation operation table shown in FIG. FIG. 5: is a flowchart (the 1) which shows the detection processing procedure at the time of the error cancellation by the money processing apparatus which concerns on the present Example 1. FIG. FIG. 6 is a flowchart (part 2) illustrating the detection processing procedure at the time of error cancellation by the money handling apparatus according to the first embodiment. FIG. 7 is a diagram illustrating an example of an operation screen when an error occurs. FIG. 8 is a diagram illustrating an example of a notification screen when the operator tries to make an operation error. FIG. 9 is an explanatory diagram for explaining the occurrence of banknote mix-up when a plurality of operators deposit money into the money handling apparatus in parallel. FIG. 10 is an explanatory diagram for explaining the prevention of the occurrence of bills being mixed up. FIG. 11 is an explanatory diagram of an operation screen in the case of depositing a non-performing ticket into the non-performing ticket processing unit. FIG. 12 is a diagram illustrating an example of a warning when depositing a non-performing ticket into the non-slip ticket processing unit.

  Hereinafter, preferred embodiments of a valuable medium processing apparatus and a valuable medium processing method according to the present invention will be described in detail with reference to the accompanying drawings. In addition, in the present Example 1, it has the storage part which accommodates a non-use ticket, a non-consumable coin, a check, and a gift certificate, and can deposit and withdraw money, such as a rose banknote, a bundle banknote, a rose coin, and a wrapping coin. A case where the present invention is applied to a money handling apparatus will be shown.

<Concept of Money Handling Apparatus 1 According to Embodiment 1>
First, the concept of the money handling apparatus 1 according to the first embodiment will be described. FIG. 1 is an explanatory diagram for explaining the concept of the money handling apparatus 1 according to the first embodiment. Here, a situation is shown in which an error relating to a banknote jam occurs in the loose banknote processing unit 100 of the money handling apparatus 1 and a failure countermeasure for removing the residual banknote from the withdrawal port A of the loose banknote processing unit 100 is performed.

  As shown in FIG. 1, when an error relating to banknote jam occurs in the withdrawal processing of the loose banknote processing unit 100 of the money handling apparatus 1, the bulk banknote processing unit 100 is directed from the money processing apparatus 1 toward the front of the apparatus. Draw out and expose the banknote withdrawal port A shown in the figure. Thereafter, the operator performs a process of taking out the banknote from the loose banknote dispensing opening A and returning the bulk banknote processing unit 100 to the original position.

  Here, when the loose bill processing unit 100 is pulled out toward the front of the apparatus, not only the separate bill withdrawal port A but also the withdrawal reject portion B is exposed. For this reason, an operator may take out a banknote from the withdrawal rejection part B accidentally.

  In order to prevent the occurrence of such a situation, a conventional technique for preventing an operation error by displaying a guidance screen indicating that a banknote is to be taken out from the loose banknote outlet A on the operation display unit is known. There are still cases in which banknotes are accidentally taken out of the banknote withdrawal port A instead of the banknote withdrawal port A.

  Thus, in the first embodiment, (1) the situation where the banknote processing unit 100 is pulled out by the imaging device 80 is imaged, and (2) the situation where the operator's hand comes into contact with the withdrawal rejection unit B has occurred. Then, (3) it is supposed to output a warning to the effect that the banknote removal site is incorrect. In this way, unlike the conventional technique in which ex-post measures are taken by using the image picked up by the image pickup device 80 to detect a warning related to an erroneous operation by the operator and giving a warning, the operator can safely process money. The device 1 can be operated. A detailed description of detecting a sign using an image will be given later.

<External configuration of money handling apparatus 1>
Next, the external configuration of the money handling apparatus 1 according to the first embodiment will be described. FIG. 2 is an external view of the money handling apparatus 1 according to the first embodiment. As shown in FIG. 1, the money handling apparatus 1 includes a loose banknote processing unit 100, a bundled banknote processing unit 200, a loose coin processing unit 300, a wrapping coin processing unit 400, a loss handling unit 500, and a damaged bill. A processing unit 600 is arranged. In addition, a first operation display unit 40a (operation console 1), a second operation display unit 40b (operation console 2), and a printer 50 are arranged on the upper part of the money handling apparatus 1, and two operators display an operation display unit. Various operations and display information can be confirmed using 40a and 40b.

  The rose banknote processing unit 100 has a rose banknote deposit port for receiving a rose banknote to be deposited on the front surface of the housing, and discriminates and identifies the rose bills inserted into the rose banknote deposit slot one by one, The identified rose banknote is stored for each denomination. At this time, the rejected rose banknote is returned to the deposit rejection unit. The rose banknotes to be withdrawn are taken out from the rose banknote dispensing port A on the upper surface of the housing.

  The bundled banknote processing unit 200 stores banknotes that are encased inside, and is withdrawn from the upper front of the housing to the banded banknote withdrawal port. When a large amount is withdrawn or collected, a bundle of banknotes is thrown out of the machine from a banded banknote outlet at the lower front of the housing.

  The rose coin processing unit 300 can store rose coins for each denomination, deposits rose coins into the rose coin deposit port on the top surface of the housing, and dispenses rose coins from the rose coin dispensing port on the front surface of the housing. To do. The coins rejected at the time of deposit are sent to the deposit reject port. In addition, a bag collecting chute portion formed so that a coin bag can be attached and the loose coins can be collected in the coin bag, and a return collection box for discharging the loose coins that have been canceled during the deposit process are provided. Yes.

  The wrapping coin processing unit 400 stores wrapping coins according to denomination inside the apparatus, and a wrapping coin dispensing port for taking out the wrapping coins is provided at the upper front of the housing. A wrapping coin lump box for collecting a large amount of wrapping coins at once and a wrapping coin outlet for throwing the wrapping coins out of the machine are provided below the wrapping coin dispensing port.

  The coin handling unit 500 includes a coin receiving port for accepting coins that cannot be accepted by the rose coin handling unit 300 and the wrapping coin handling unit 400, a circulation coin storing unit and a memorial for sorting and storing the received coins. It has a coin storage part and a return coin storage part for storing the coin to return. Of the accepted coins, the lost coins of the circulating coins are stored in the circulating coin storage unit, and the genuine coins and the lost coins of the commemorative coins are stored in the commemorative coin storage unit.

  The non-performing bill processing unit 600 is provided with a paper receipt port at the front of the upper surface of the housing for accepting papers such as non-performing bills, checks, bills, etc. In addition, a paper sheet dispensing port for discharging paper sheets such as non-conforming tickets and a post for storing and storing non-conventional sheets are provided on the front surface of the casing.

<Control configuration of money handling apparatus 1>
Next, the configuration of the control unit of the money handling apparatus 1 shown in FIG. 2 will be described. FIG. 3 is a functional block diagram showing a control configuration of the money handling apparatus 1 shown in FIG. As shown in the figure, the overall control unit 31 that performs overall control of the money handling apparatus 1 includes a loose banknote processing unit 100, a bundled banknote processing unit 200, a loose coin processing unit 300, a wrapping coin processing unit 400, Damaged currency processing unit 500, damaged ticket processing unit 600, imaging control unit 39, first operation display unit 40a, second operation display unit 40b, printer control unit 51, storage unit 60, and communication unit 70 Connected with. Furthermore, an imaging device 80 is connected via the communication unit 70. Here, the description of the components already described is omitted.

  The imaging control unit 39 is a control unit that controls an angle of view, an enlargement / reduction ratio, an imaging timing, and the like of the imaging device 80. The printer control unit 51 is a control unit that performs print control of the printer 50 provided corresponding to each operation display unit 40a, 40b. The storage unit 60 is a storage device that stores various programs and data, and includes a ROM, a RAM, a nonvolatile memory, a hard disk, and the like. The storage unit 60 stores an error release operation table 61 described later. The communication unit 70 is an interface unit that performs communication with external devices such as a mobile phone, a smartphone, a tablet terminal, and a management device.

  In addition, although not shown about the alerting | reporting control part here, when performing the audio | voice output using a speaker, the light emission output by LED, etc., the alerting | reporting control part which performs these control will be provided.

<Error release operation table 61>
Next, an example of the error cancellation operation table 61 shown in FIG. 3 will be described. FIG. 4 is a diagram showing an example of the error cancellation operation table 61 shown in FIG. As shown in the figure, this error release operation table includes, for each error type, an error code, target device, target part (block), detailed position, error type, release procedure, currency, or in-flight handling. The image data and the detection position of the release procedure displayed on the operation display unit 40 are included, depending on whether they are handled.

  For example, the error code “No. 1” shown in FIG. 4 has an error code “123”, and “rose bill withdrawal port” of “withdrawal portion” of “separate bill processing unit 100” is the target part. When the error which the "residual banknote" exists in this object part generate | occur | produces, the condition where the banknote taken out from this rose banknote outlet is set to "handling in-machine" is shown. Although detailed illustration of the details is omitted, the release procedure and the image data of the release procedure in this case are registered in the error release operation table.

  For this reason, referring to the release procedure in the error release operation table 61, when the error shown in FIG. 1 occurs, the operator moves the upper unit of the banknote processing unit 100 from the money handling apparatus 1 to the front of the apparatus. It is possible to grasp that it is necessary to perform the process of pulling out toward the banknote to expose the rose banknote withdrawal port A, taking out the banknote from the rose banknote withdrawal port A, and returning the rose banknote processing unit 100 to the original position. .

  However, since there is a possibility that the operator may perform an erroneous operation of taking out the banknote from the withdrawal reject part B instead of the loose banknote dispensing outlet A, the error release table 61 is provided with a “detection position”. In the figure, since the detection position is “withdrawal reject unit B”, the overall control unit 31 determines whether or not an operator's operation has been performed on the withdrawal reject unit B (the operator has entered the withdrawal reject unit B). Detect whether or not contact has occurred. Specifically, an image near the withdrawal rejection unit B is acquired by the imaging device 80, and a known image processing (pattern matching with an image of a human hand) is performed on the image, thereby allowing the operator to The contact to the withdrawal rejection part B is detected. When the operator detects contact with the withdrawal reject part B, a predetermined notification (for example, do not touch the part) is performed by voice or display. Thereby, an erroneous operation can be prevented in advance. Note that the imaging control unit 39 notifies the imaging device 80 of the angle of view, the enlargement / reduction ratio, and the like to acquire the moving image data captured by the imaging device 80 in order to acquire the image of the withdrawal rejection unit B. The overall control unit 31 analyzes and detects each image forming the moving image data.

<Detection processing procedure when error is cleared>
Next, the detection process procedure at the time of error cancellation by the money handling apparatus 1 according to the first embodiment will be described. FIG. 5 and FIG. 6 are flowcharts showing a detection processing procedure at the time of error cancellation by the money handling apparatus 1 according to the first embodiment.

  As shown in FIG. 5, if an error occurs in the money handling apparatus 1 (step S101; Yes), an error code is specified (step S102), and the fact that the error has occurred and the error content are displayed (step S103). ). If a predetermined error release start operation is received (step S104; Yes), the error release operation table 61 shown in FIG. 4 is referred to, and the release procedure and image data are displayed on the first operation display unit 40a or While displaying on the 2nd operation display part 40b, imaging of the detection position by the imaging device 80 is started (step S105). For example, when an error code “123” error has occurred, moving image capturing is started with “withdrawal rejection part B” as the detection position.

  Then, the image included in the moving image is analyzed to detect whether or not there is a sign of an abnormal operation by the operator (step S106). For example, if an error code “123” error occurs, it is detected whether or not the operator is touching the “withdrawal reject part B” to take out the banknote.

  As a result, when no sign of abnormal operation by the operator is detected (step S106; No), it is determined whether or not the error canceling operation by the operator is completed (step S107). For example, in the situation where the error code “123” has occurred, when the extracted part is returned or the end button is pressed on the operation display unit 40, it is determined that the error canceling operation by the operator is completed. . If the error canceling operation has not been completed (step S107; No), the process proceeds to step S106 and the same processing is repeated.

  On the other hand, when the error canceling operation is completed (step S107; Yes), it is determined whether or not the error is resolved (step S108). For example, in the situation where the error code “123” error has occurred, if the banknote in the loose banknote outlet A has already been taken out and no error occurs, it is determined that the error has been resolved. As a result, if the error has not yet been resolved (step S108; No), the process proceeds to step S106 and the same processing is repeated.

  On the other hand, when the error is resolved (step S108; Yes), the imaging by the imaging device 80 is terminated (step S109), the log data is saved in the storage unit 60 (step S110), and the process is terminated.

  Further, in the above step S106, when a sign of abnormal operation by the operator is detected (step S106; Yes), a warning such as “Do not touch the part” is given by voice or display (step S111). ). If the sign of the abnormal operation is not resolved (step S112; No), the warning is repeated. On the other hand, when the sign of the abnormal operation has been resolved (step S112; Yes), the process proceeds to step S106 and the same process is repeated.

  Such warnings include not only information display on the operation display unit 40a or 40b, but also light emission by an LED or the like, sound reproduction by a speaker or the like, message display or e-mail on a preset operation terminal such as a portable terminal or tablet. This is done by sending Also, an alarm can be output to the management device.

<Example of display screen>
Next, an example of the operation screen displayed on the first operation display unit 40a or the second operation display unit 40b (hereinafter collectively referred to as “operation display unit 40”) of the money handling apparatus 1 according to the first embodiment will be described. . Here, a case where an error code “123” error has occurred is shown.

  FIG. 7 is a diagram illustrating an example of an operation screen when an error occurs. As shown in the figure, “Residual error” is displayed in the error type column 43a of the display screen 43, and the error code “123” is displayed. In the processor name field 43b, “bank note” is displayed, and a locally enlarged image 43f and a unit image 43g are displayed. Therefore, the operator performs processing while referring to the locally enlarged image 43f and the unit image 43g. Note that the locally enlarged image 43f and the unit image 43g are acquired from the link information to the image stored in the image data of the error release operation table 61 shown in FIG.

  In the column 43c, “taken out banknotes are handled in the machine” is displayed, and an instruction to return the taken out banknotes to the machine is displayed. Further, “remaining confirmation” 43d and “shutter open / close” 43e are provided as operation buttons for confirmation after the banknotes are removed.

  FIG. 8 is a diagram illustrating an example of a notification screen when the operator tries to make an operation error. Since the area 43h of the withdrawal rejection part B is a part where the operator must not remove the banknote, it is detected and warned that the operator's hand is located at the position of the area 43h of the withdrawal rejection part B. Shows the situation. At this time, a warning sound may be emitted. An operator notices an operation error through a notification screen or a warning sound, removes a remaining banknote from the rose banknote outlet A by a correct operation, and closes the unit. If it is confirmed that there is no remaining banknote, the next button 43k is pressed.

  As described above, in the first embodiment, the imaging device 80 captures the situation where the internal unit of the loose banknote processing unit 100 is pulled out, and the user's hand takes the withdrawal reject unit B (the rose that should be operated originally). If there is a situation in which contact with a part other than the banknote outlet A occurs, a warning that the banknote withdrawal part is incorrect is output. In this way, unlike the conventional technique in which ex-post measures are taken by using the image picked up by the image pickup device 80 to detect a warning related to an erroneous operation by the operator and giving a warning, the operator can safely process money. The device 1 can be operated.

  By the way, in the said Example 1, although the case where a residual banknote was taken out from the rose banknote process part 100 was demonstrated, this invention is not limited to this, In various situations where an operator mistakenly operates the money handling apparatus 1. Can be applied. Therefore, in the second embodiment, various cases for detecting and warning an operator's erroneous operation will be described.

<When multiple operators operate simultaneously>
When a plurality of operators deposit money into the money handling apparatus 1 in parallel, bills may be mixed up. As shown in FIG. 9, when the operator 101 performs deposit processing on the loose banknote processing unit 100 and the operator 601 performs deposit processing on the non-performing bill processing unit 600, the operator 101 and the operator 601. Are often placed on top of the money handling apparatus 1, so that the operator 101 may erroneously deposit the banknotes into the loose banknote processing unit 100.

  Specifically, when a jam occurs while the operator 101 operating the operation display unit 40b (the console 2) is performing a deposit process on the loose banknote processing unit 100, the cause of the error from within the apparatus. The bill that has become is taken out and placed on the rose bill processing unit 100. Similarly, if the operator 601 who operates the operation display unit 40a (the console 1) encounters a jam during the process of depositing a damaged ticket into the damaged ticket processing unit 600, the damaged ticket that caused the error. Is taken out and placed on the damaged bill processing unit 600. For this reason, there is a possibility that the bill and the slipped card are mixed up.

  Therefore, in the money handling apparatus 1 according to the second embodiment, the banknote 102 is associated with the rose banknote processing unit 100 and the operator 101 (left operator) on the image captured by the imaging apparatus 80 as illustrated in FIG. At the same time, the loss ticket 605 is linked to the loss ticket processing unit 600 and the operator 601 (right operator). Specifically, a section 1 related to the rose banknote processing unit 100 and a section 2 related to the banknote processing unit 600 are provided on the image, and attribute information indicating the section 1 is given to the banknote located in the section 1. The attribute information indicating the section 2 is assigned to the non-performing ticket located in the section 2. In the image picked up by the imaging device 80, the left-hand operator 101 picks up a slip with attribute information “section 2” or a slip with attribute information “section 2”. If a sign inserted into 100 is detected, an alarm “a misunderstanding of banknotes has occurred” is issued. Similarly, if a banknote whose attribute information is “section 1” is picked up by the right operator 601 or a sign that a banknote whose attribute information is “section 1” is inserted into the non-payment processing unit 600 is detected. , “Already mixed up with banknotes” is issued. By doing in this way, when a plurality of users handle money handling apparatus 1 in parallel, it becomes possible to prevent an erroneous operation in advance.

<When depositing money into the non-performing ticket processing unit 600>
The damaged ticket processing unit 600 is provided with a plurality of reading modes related to a damaged ticket. Specifically, as shown in FIG. 11, there are provided a “damaged ticket” reading mode and a “damaged ticket sandwiched between carrier sheets” reading mode. Here, if it is detected that an image captured by the imaging device 80 is about to be deposited with a carrier sheet in the image captured by the imaging device 80, even though the “damaged ticket” reading mode is selected. For example, as shown in FIG. 12, an alarm “Please check and set the reading method” is issued. The carrier sheet is a protective sheet that can be normally fed out and conveyed by sandwiching severely damaged banknotes. Also, when a medium different from the specified reading mode is set, for example, when a check or bill that is a medium other than a non-payment is about to be deposited in the non-payment ticket reading mode, a similar alarm is issued. Can do.

<When misplaced banknotes exist>
If the operator leaves the money handling apparatus 1 while leaving banknotes or the like remaining on the upper part of the money handling apparatus 1, it causes a miscalculation. In addition, it is necessary to confirm which operator has left this bill or the like misplaced, resulting in human labor. For this reason, in the image imaged by the imaging device 80, it is possible to issue an alarm when the operator detects a sign of leaving the money handling apparatus 1 in a state where banknotes or the like are left behind.

  As described above, a mechanism for detecting and notifying a sign such as an erroneous operation using an image captured by the imaging device 80 deposits to a case where a plurality of operators operate simultaneously, or to the banknote processing unit 600. It can be applied to various situations such as cases.

  In addition, in said Example 1 and 2, although the case where the imaging device 80 was provided in the exterior of the money processing apparatus 1 was shown, this invention is not limited to this, It provides in the money processing apparatus 1 inside. You can also. A plurality of imaging devices 80 can also be provided.

  In addition, an image captured by the image capturing device 80 during the error canceling operation can be retrieved or reproduced as necessary by storing it as log data in association with error information.

  Each configuration illustrated in the first and second embodiments is functionally schematic and does not necessarily need to be physically configured as illustrated. That is, the form of distribution / integration of each device is not limited to that shown in the figure, and all or a part thereof may be functionally or physically distributed / integrated in an arbitrary unit according to various loads or usage conditions. Can be configured.

  The valuable medium processing apparatus and the valuable medium processing method of the present invention are useful for preventing an erroneous operation by an operator.

A Discharged bill outlet B Disbursement reject unit 1 Money processing device 31 Overall control unit 39 Imaging control unit 40a, 40b Operation display unit 50 Printer 51 Printer control unit 60 Storage unit 61 Error canceling operation table 70 Communication unit 80 Imaging device 100 Rose banknote processing unit 101 Operator 102 Banknote 200 Bundled banknote processing unit 300 Bulk coin processing unit 400 Packaging coin processing unit 500 Damaged coin processing unit 600 Damaged ticket processing unit 601 Operator 605

Claims (7)

An imaging device that captures an operation image related to an operation by an operator;
Based on the operation image, a detection unit that detects the presence or absence of a predictive action related to an operation different from the predetermined operation to be executed by the operator;
A valuable medium processing apparatus, comprising: a notification unit that notifies a predetermined alarm when a predictive action is detected by the detection unit. The detector is
When the operator performs a predetermined failure release operation on a predetermined part, the sign action is detected on the condition that the operation image includes a situation where the operator contacts a part different from the predetermined part. The valuable medium processing apparatus according to claim 1, wherein: The detector is
A first specifying unit that specifies a predetermined portion corresponding to the detected failure and a predetermined failure release operation when occurrence of the failure is detected;
A second specifying unit for specifying a position on the operation image corresponding to the predetermined part specified by the first specifying unit;
The valuable medium processing device according to claim 2, further comprising a contact detection unit that detects an operator's contact with a position different from the position specified by the second specifying unit. The detector is
In the case where a plurality of operators perform processing of valuable media in parallel, the sign action is detected on the condition that the operation image includes a situation in which valuable media can be mixed up. The valuable medium processing apparatus according to claim 1. The detector is
A management unit for managing a plurality of valuable media located at different positions in the operation image in association with each operator;
5. The determination unit according to claim 4, further comprising: a determination unit that determines whether or not there is a situation in which the predetermined valuable medium is handled by an operator different from the operator corresponding to the predetermined valuable medium. Valuable media processing equipment. The detector is
When an operation for performing processing for a predetermined type of valuable medium is performed, on the condition that the operation image includes a situation in which the operator handles processing of a valuable medium of a type different from the predetermined type, The valuable medium processing apparatus according to claim 1, wherein the predictive action is detected. A valuable medium processing method in a valuable medium processing apparatus including an imaging device,
A detection step of detecting presence or absence of a predictive action related to an operation different from a predetermined operation to be executed by the operator based on an operation image related to an operation by the operator imaged by the imaging device;
A valuable medium processing method comprising: a notifying step of notifying a predetermined alarm when a predictive action is detected by the detecting step.

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