JP2018032095A - Identification information management server, identification information management system, and management method of identification information - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an identification information management server capable of efficiently linking a user ID of a portable terminal allotted to the same person with a client ID of a point card used at a shop.SOLUTION: An information management system issues a coupon to a client visiting a shop, and this coupon is stored in an identification information management server in association with a coupon ID of the coupon issuing a user ID of a portable terminal carried by the client. Information relating to the coupon displayed on the portable terminal of the client is displayed with an input code which is a part of the coupon ID. When a target article of the coupon is purchased, the input code and a client ID of a point card used at the shop are inputted to a register terminal. These pieces of the information are transmitted to the identification management server via a sales management server together with a shop ID of the shop. The identification management server restores the coupon ID using the input code and the shop ID, and specifies the user ID stored in association with the same coup ID as the identification information of the same person as the received client ID.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an identification information management server, an identification information management system, and identification information capable of efficiently associating a user ID of a portable terminal assigned to the same person and a customer ID such as a point card used in a store. Is related to the management method.

  A wide range of services that issue point cards to customers in order to promote the sales of products and the use of services (hereinafter collectively referred to as “sales of products”) by businesses operating stores such as retail stores. It has been broken. In general, points on point cards are given according to sales of products, etc., but the history of points given to customers is useful information for understanding customer preferences and purchasing trends, so It is used for direct marketing such as issuing recommendations and coupons.

  By the way, since consumers who are customers use various stores, it is not uncommon for one consumer to have a plurality of point cards. If information such as purchase histories associated with a plurality of point cards held by the same person is integrated, it is considered possible to perform more precise analysis of customer preferences and purchase trends. In order to realize such an analysis, the identification information of a customer assigned by a retailer or the like by issuing a point card, etc. From the coincidence with the location information, linked to the identification information of the user of the portable terminal, using the identification information of the user of the portable terminal as a key, integrating the identification information of the customers assigned by a plurality of retailers etc. to the same person, The applicant's invention relating to a buyer specifying device is disclosed (see Patent Document 1).

  Similarly, an online customer who is a website user identified from a terminal used by a customer for the purpose of integrating information such as a purchase history of the customer to whom different identification information is assigned to the same person An online ID that identifies the customer and an offline ID that is identified from the point card held by the customer and that identifies the offline customer who is the user of the actual store is issued to the online customer and a coupon that is used in the offline actual store An invention relating to a customer management system that is associated with each other is disclosed (see Patent Document 2).

JP 2014-44583 A JP2015-176322A

  According to the invention described in Patent Document 1, if a customer who is a user of a mobile terminal uses a point card issued by a plurality of business operators, purchasing that is grasped from the plurality of point cards via the identification information of the mobile terminal It becomes possible to integrate the history, but it is necessary to obtain the location information of the mobile terminal to confirm that the customer has visited each store, so it will be realized if the cooperation of the mobile carrier cannot be obtained Difficulties will be an issue.

  On the other hand, since the invention described in Patent Document 2 can identify a customer's mobile terminal using a coupon used in a store, it does not require location information of a mobile phone and does not obtain the cooperation of a mobile carrier. However, it is thought that the business operator who operates the store can carry out it independently, but the customer must be requested to access a predetermined Web page and obtain a coupon in advance before visiting the store. I must. Customers are concerned that such advance operation will be a barrier and the use of this system will not be sufficiently promoted.

  In addition, when coupons are issued for online customers who use a Web site, the number of coupon issuers is enormous, and the number of coupons issued tends to be extremely large. If each coupon to be issued is identified by a serial code using numbers and symbols, the number of digits becomes very large, so it is considered that a bar code must be generated. Even in the embodiment disclosed in Patent Document 2, the coupon issued online is converted into a barcode, and the coupon ID is read by the scanner of the POS register terminal when used in the store. It is considered that it becomes a problem that a terminal needs to introduce a system for reading and processing information for identifying a coupon.

  As discussed above, customers do not require prior operations to obtain coupons before coming to the store, and moreover, the store is required to have a mechanism for associating identification information of the same person with a configuration that is easy to introduce as much as possible. By the way.

  The present invention has been made to cope with such a problem, and efficiently associates a user ID of a mobile terminal assigned to the same person with a customer ID such as a point card used in a store. It is an object of the present invention to provide an identification information management server, an identification information management system, and an identification information management method.

  This invention which solves such a subject receives the issuing request of a coupon containing user ID which identifies the user of a portable terminal, and terminal ID acquired from the terminal installed in the store where the user visited. Receiving means, a shop ID for identifying a shop specified from the terminal ID received by the first receiving means, and an input code required when selling a target product of the coupon, Storage means for storing the coupon ID uniquely generated in association with the user ID received by the first receiving means, and information on the coupon issued in response to the issue request including the input code. Return means for returning coupon information to be output to the terminal screen or a predetermined medium to the terminal that has transmitted the issue request, and a coupon target in the store Required when selling the customer ID and the target product, etc., which are input to the sales terminal installed in the store at the time of sale of goods, etc., allocated to identify the customer by the business operator operating the store A second receiving means for receiving an input code and a shop ID for identifying the shop; a coupon ID is restored using the input code and the shop ID received by the second receiving means and stored in the storing means. Specific means for identifying the user ID associated with the coupon ID matching the restored coupon ID with the identification information for identifying the same person as the customer ID received by the second receiving means, And an identification information management server.

  According to the present invention, a user ID for identifying a user of a mobile terminal and a customer ID assigned to identify a customer by a business operator operating the store are received via a coupon ID of a coupon used for selling products or the like at the store. If a customer issues a coupon when visiting a store, and the store ID that identifies the store is included in the coupon ID that identifies the issued coupon, when the target product of the coupon is sold, By inputting only the input code from which at least the store ID is removed from the coupon ID, and the store ID is automatically transmitted from the sales terminal installed in the store, the server side uses the input code and the store ID. Since the coupon ID can be restored, the process of associating the user ID with the customer ID via the coupon ID can be executed. . This reduces the number of digits of the code that identifies the coupons that need to be entered when selling the target product, etc. at the store without requiring the customer to perform a prior operation for acquiring the coupons before visiting the store. , A mechanism that is more easily introduced by the operator operating the store is realized.

  In the present invention, the hardware ID assigned to the mobile terminal may be used as the user ID, but any user ID that can be specified by the user of the mobile terminal may be used. In consideration of linkage, it is preferable to use a user ID set for an application that operates on the mobile terminal. The terminal ID and the store ID may be the same ID, or may be stored in association with each other using different IDs, and the received terminal ID may be read as the store ID. Although coupon ID is produced | generated combining a shop ID and an input code, it is good also as comprising including another element.

  Further, in the present invention, the coupon ID stored in the storage means is generated including information for specifying the issue date of the coupon, and the second receiving means relates to the sales date of the target product etc. of the coupon in the store. The information may be received, and the specifying unit may restore the coupon ID using the information regarding the sales date received by the second receiving unit.

  In this way, when configured to generate a coupon ID including the issue date of the coupon, if the coupon is valid only on the issue date, the coupon ID can be restored from the sales date of the target product, etc. It is possible to further reduce the number of digits of a code for identifying a coupon that needs to be input when selling a product or the like.

  In the present invention, the first receiving means includes a user ID for identifying a user of the mobile terminal from a mobile terminal that has received the terminal ID of the terminal by a radio signal transmitted from a terminal installed in a store, and the terminal The coupon issuing request including the ID may be received, and the reply unit may reply the coupon information to the portable terminal.

  In the present invention, the first receiving means includes a user ID for identifying a user of the portable terminal read from the portable terminal by the coupon issuing machine and a coupon ticket issuing machine from a coupon ticketing machine that is a terminal installed in a store. The coupon issuing request including the terminal ID of the coupon may be received, and the return means may return the coupon information to the coupon ticket issuing machine.

  In the present invention, since the user of the portable terminal only needs to be able to transmit a user ID and a terminal ID that can specify the store when visiting the store, like the former, the terminal ID is obtained from a terminal such as a beacon terminal installed in the store. It is good also as making the issue request of the coupon containing user ID and terminal ID transmit from the portable terminal which received this radio wave signal which received this, and, like the latter, a coupon ticket machine installed in a store is a user's The user ID may be read from the portable terminal, and a coupon issue request including the user ID and the terminal ID of the coupon ticket issuing machine may be transmitted.

  Furthermore, the present invention may be characterized in that the input code included in the coupon ID stored in the storage means includes a coupon type code for identifying a coupon type and a unique serial code for each coupon. .

  With this configuration, in the case of issuing a plurality of types of coupons at one store, it is possible to identify the type of coupon from the input code, and all issues at the store, including coupons of different types A unique input code can be assigned to each coupon.

  Moreover, this invention can also be comprised as an identification information management system which consists of a coupon ticketing machine and an identification information management server connected by the network.

  An identification information management system according to the present invention is an identification information management system comprising a coupon ticketing machine and an identification information management server connected via a network, and the coupon ticketing machine reads a user ID for identifying a user of a portable terminal. A unique coupon ID is generated every time a coupon is issued, including a reading means, a store ID for identifying the store where the coupon ticketing machine is installed, and an input code required when selling a target product of the coupon. Generating means, and output means for outputting information on a coupon including an input code included in the coupon ID generated by the generating means to a screen of the portable terminal or a predetermined medium, and the identification information management server First receiving means for receiving the user ID and the coupon ID from a coupon issuing machine, and the first receiving means The storage means for storing the user ID and the coupon ID associated with each other, and the business operator operating the store that is input to the sales terminal installed in the store at the time of selling the target product of the coupon in the store is the customer A second receiving means for receiving the customer ID assigned to identify the customer ID and the input code required when selling the target product, the store ID for identifying the shop, and the second receiving means. The coupon ID is restored using the received input code and the store ID, and the user ID associated with the coupon ID that matches the restored coupon ID among the coupon IDs stored in the storage means is changed to the second ID. An identification information management system comprising: identification information for identifying the same person as the customer ID received by the receiving means; and identification means for specifying the same person.

  In the identification information management system according to the present invention, the coupon ID generated by the generation unit of the coupon ticket issuing machine is generated including information specifying the issue date of the coupon, and the second reception unit of the identification information management server is Receiving information related to the sales date of the target product of the coupon in the store, and the identifying means of the identification information management server restores the coupon ID using the information related to the sales date received by the second receiving means. It can also be a feature.

  In the identification information management system according to the present invention, the input code included in the coupon ID generated by the generating unit of the coupon issuing machine is composed of a coupon type code for identifying the type of coupon and a unique serial code for each coupon. May be a feature.

  The present invention can also be specified as an identification information management method executed by the identification information management server according to the present invention.

  That is, in the management method for identification information according to the present invention, the identification information management server connected to the network acquires a user ID for identifying a user of a mobile terminal and a terminal acquired from a terminal installed in a store where the user visits the store. A first reception step of receiving a coupon issuance request including an ID, a store ID for identifying the store identified from the terminal ID received by the identification information management server in the first reception step, and a coupon A storage including an input code required when selling a target product and the like and storing a coupon ID uniquely generated every time a coupon is issued in association with the user ID received in the first receiving step. Step, and the identification information management server stores information on the coupon issued in response to the issue request including the input code A reply step of returning coupon information to be output to a terminal screen or a predetermined medium to the terminal that has transmitted the issue request, and the identification information management server at the time of selling the target product of the coupon at the store. The customer ID assigned to identify the customer by the business operator operating the store, and the input code required when selling the target product, and the store. A second receiving step for receiving a store ID to be identified; and the identification information management server restores a coupon ID using the input code and store ID received in the second receiving step and stores them in the storage means Among the coupon IDs received, the user ID associated with the coupon ID matching the restored coupon ID is received in the second receiving step. Is a management method of the identification information, characterized in that it comprises a specifying step of specifying the identification information identifying the same person and the customer ID, and.

  The identification information management method according to the present invention can also be specified as an identification information management method executed by each configuration of the identification information management server according to the present invention described above.

  The present invention can also be specified as an identification information management method executed by the identification information management system according to the present invention.

  That is, the identification information management method according to the present invention is a management method of identification information executed by a coupon ticketing machine connected to a network and an identification information management server, wherein the coupon ticketing machine determines a user of a portable terminal. A reading step of reading a user ID to be identified, the coupon ticketing machine includes a store ID for identifying a store in which the coupon ticketing machine is installed, and an input code required when selling a target product or the like of the coupon, A generation step of generating a unique coupon ID for each coupon issue, and the coupon issuing machine displays information relating to a coupon including an input code included in the coupon ID generated in the generation step. An output step for outputting to a medium, and the identification information management server from the coupon ticket issuing machine to the user A first receiving step for receiving D and the coupon ID, a storing step in which the identification information management server associates the user ID and coupon ID received in the first receiving step and stores them in a storage means, and the identification The information management server inputs the customer ID assigned to identify the customer by the operator operating the store, which is input to the sales terminal installed in the store when selling the target product of the coupon in the store, and the An input code required when selling the target product and the like, a second receiving step for receiving a store ID for identifying the store, and an input code received by the identification information management server in the second receiving step And the coupon ID is restored using the store ID, and matches the restored coupon ID among the coupon IDs stored in the storage means. A method for managing identification information, comprising: identifying information for identifying the same person as the customer ID received in the second receiving step; and a specifying step for identifying the user ID associated with the phone ID. .

  The identification information management method according to the present invention can also be specified as an identification information management method executed by each configuration of the identification information management system according to the present invention described above.

  According to the present invention, the number of digits of a code for identifying a coupon that needs to be input when selling a target product or the like at a store is reduced without requiring the customer to perform a prior operation for acquiring a coupon before visiting the store, By a mechanism that is more easily introduced by a business operator operating a store, it is possible to efficiently associate a user ID that identifies a user of a mobile terminal with a customer ID that identifies a customer assigned to a point card or the like used in the store. It becomes possible.

  Furthermore, according to the present invention, different customer IDs assigned by a plurality of business operators operating stores can be associated with the same person via the user ID of the mobile terminal. By integrating customer information such as purchasing histories regarding different point cards issued by, we can analyze customer preferences and purchasing trends more precisely than analysis using only one customer's customer information, improving customer service It can be expected to lead to sales promotion of products and products.

It is a figure which shows the outline | summary of embodiment of this invention. It is a block diagram which shows an example of a structure in 1st Embodiment of the identification information management server which concerns on this invention. In the 1st Embodiment of this invention, it is a 1st figure which shows the flow which issues a coupon by an identification information management server, and outputs coupon information to a portable terminal. In the 1st Embodiment of this invention, it is a 2nd figure which shows the flow which issues a coupon with an identification information management server, and outputs coupon information to a portable terminal. In the 1st Embodiment of this invention, it is a 1st figure which shows the flow which issues a coupon with an identification information management server, and outputs a coupon from a coupon ticket issuing machine. In the 1st Embodiment of this invention, it is a 2nd figure which shows the flow which issues a coupon with an identification information management server, and outputs a coupon from a coupon ticket issuing machine. In the 2nd Embodiment of this invention, it is a 1st figure which shows the flow which issues a coupon with a coupon issuing machine and outputs a coupon from a coupon issuing machine. In 2nd Embodiment of this invention, it is a 2nd figure which shows the flow which issues a coupon with a coupon ticket machine and outputs a coupon from a coupon ticket machine. In the 1st and 2nd embodiment of this invention, it is a figure which shows the flow which transmits predetermined | prescribed information from a cash register terminal to a sales management server at the time of sale of the object goods etc. of a coupon. In 1st and 2nd embodiment of this invention, it is a figure which shows the flow which restore | restores coupon ID from the information which the identification information management server received from the sales management server, and associates customer ID with user ID. It is a flowchart which shows the processing flow of the portable terminal at the time of coupon issuing in the 1st Embodiment of this invention. It is a flowchart which shows the processing flow of the coupon ticket issuing machine at the time of the coupon issue in the 1st Embodiment of this invention. It is a flowchart which shows the processing flow of the identification information management server at the time of coupon issuing in the 1st Embodiment of this invention. It is a flowchart which shows the processing flow of the coupon issuing machine at the time of issuing the coupon in the 2nd Embodiment of this invention. It is a flowchart which shows the processing flow of the identification information management server at the time of coupon issuing in the 2nd Embodiment of this invention. It is a flowchart which shows the processing flow of the identification information management server which decompress | restores coupon ID in 1st and 2nd embodiment of this invention, and matches customer ID with user ID.

  Embodiments for carrying out the present invention will be described below in detail with reference to the drawings. In the following description, two embodiments of the present invention will be described. However, both are examples of the present invention, and the present invention is not limited to these embodiments.

  FIG. 1 shows an overview of an embodiment of the present invention. A customer X who is the owner of a mobile terminal such as a smartphone is in a favorable condition for a product or the like (which may be targeted for a service, hereinafter referred to as “product etc.” together with the product and service). An application program (hereinafter referred to as “coupon application”) that provides coupons that can be purchased is installed on the mobile terminal and user registration is performed. A customer ID that identifies the customer X is assigned to the customer X who is the user of the coupon application by the business operator who provides the coupon application. Or even if it does not perform user registration, when customer X downloads a coupon application, it is good also as a unique user ID being assigned and being set as a coupon application.

  The customer X has a point card that can be used at the store A issued by the business operator A that operates the store A, and the customer ID assigned to the business card A by the business operator A to identify the customer X. Is registered. The user ID and the customer ID are both identification information of the customer X who is the same person. However, since the user ID and the customer ID are assigned by different operators, Business operators are not able to grasp. Here, an example in which the user ID and the customer ID are assigned by different operators has been described, but even if these are assigned by the same operator, the coupon application and the point card management method ( The present invention can also be applied to a case where the business operator to which the ID is assigned cannot grasp that the user ID and the customer ID are the same person due to reasons such as different issuance forms.

  According to the present invention, a user ID for identifying a user of a portable terminal assigned to the same person and a customer ID of a point card used in a store are linked by a method described below. If you also have a point card issued by a business operator, you can link the user ID and customer ID in the same way (the coupon application is the same) at the store operated by the business operator. So, if the customer IDs of point cards issued by different operators are identified as the same person via the user ID, the purchase histories grasped from multiple point cards can be integrated, and customer preferences and purchasing It can be used for trend analysis.

  The association between the user ID and the customer ID is performed as follows. When a customer X having a mobile terminal in which a coupon application is installed visits a store A operated by the operator A, the coupon application of the mobile terminal detects a radio signal transmitted by the beacon terminal. The coupon application that has detected the reception of the radio signal from the beacon terminal transmits the terminal ID for identifying the beacon terminal specified from the received radio signal and the user ID set in the coupon application to the identification information management server, Request coupon issuance.

  The identification information management server that has received the coupon issue request identifies the store where the customer X has visited by the terminal ID received from the mobile terminal, assigns a unique input code to each store ID that identifies the store, and assigns the input. The coupon information including the code is output on the screen of the mobile terminal. Since the input code used here only needs to be able to identify the coupon used in the store A, the target is the store A compared to the case where a unique code is assigned to the coupon managed by the entire identification information management server. Since it can be limited to coupons to be issued, the number of digits of the code can be reduced. Furthermore, if the coupon valid only for the day is issued, the input code only needs to be able to identify the coupon used on the day at the store A, so that the number of digits of the code can be further reduced. Become.

  In the case where the input code and the store ID assigned in this way and a coupon valid only for the current day are issued, a coupon ID for identifying the issued coupon is generated by combining the issue date. The coupon ID is unique in the entire identification information management server, and the coupon ID of the newly issued coupon is stored in the database in association with the user ID received from the mobile terminal.

  Moreover, the shop A is provided with a coupon issuing machine having a function of issuing a coupon, and the customer X may receive the coupon using the coupon issuing machine. The customer X activates the coupon application of the mobile terminal and causes the coupon ticket issuing machine to read the user ID set in the coupon application. The coupon ticket issuing machine transmits a terminal ID for identifying the coupon ticket issuing machine and a user ID read from the coupon application to the identification information management server, and requests the coupon to be issued.

  In the identification information management server that has received the coupon issue request, the coupon is issued in the same manner as when the coupon issue request is received from the mobile terminal, and the coupon such as a paper medium on which the coupon information including the input code is displayed Is output to the coupon issuing machine. Or it is good also as outputting the information regarding a coupon on the screen of the portable terminal which the customer X possesses by means, such as near field communication with a portable terminal.

  As described above, the flow of issuing a coupon in the first embodiment of the present invention has been described. Even if only one of a beacon terminal and a coupon ticket issuing machine is installed in the store A, Alternatively, both may be installed. A plurality of beacon terminals and coupon ticket issuing machines may be installed in the store A.

  In the second embodiment of the present invention, a coupon is issued not at the identification information management server but at a coupon issuing machine. When the coupon is issued, the user ID of the customer X and the coupon ID of the issued coupon are transmitted from the coupon issuing machine to the identification information management server, and are associated with each other and stored in the database of the identification information management server. Although details will be described later with reference to FIG. 7 and the like, in the second embodiment as well, the coupon information including the input code is displayed on the coupon of the screen of the mobile terminal or the paper medium as in the first embodiment. It will be.

  In the second embodiment, in order to assign a unique input code in the store A, it is preferable to install only one coupon issuing machine in the store A, but the in-store server connected to all the coupon issuing machines It is also possible to install a plurality of coupon ticketing machines by controlling the assignment of input codes by providing the.

  The subsequent flow is common to both the first embodiment and the second embodiment, but when the customer X purchases the target product for the coupon, the store clerk in charge of the store A operates the checkout terminal. Then, the customer ID of the customer X is read from the point card presented by the customer X, and the input code displayed on the coupon of the mobile terminal screen or paper medium is received from the customer X, and the keyboard is operated. Enter the input code into the cashier terminal. As described above, the present invention is characterized by the fact that the number of digits of the input code is easily suppressed, so that the input code confirmed visually can be obtained without using a configuration in which the input code is converted into a bar code and read by a scanner. It is possible to adopt a method of inputting the information from the keyboard, and it is not necessary to install an additional device in the cash register terminal, and it is a mechanism that can be easily introduced by the operator operating the store.

  The read customer ID, the input code that received the input, and the store ID that identifies the store A set in the cash register terminal are stored in the sales management server of the business operator A together with the date of sale of the target product. Then, it is transmitted to the identification information management server at a predetermined timing.

  In the identification information management server that has received these, the coupon ID can be restored by combining the store ID, the input code, and the sales date, so the coupon ID that matches the restored coupon ID is searched in the database. The user ID stored in association with the corresponding coupon ID can be specified as the identification information of the same person (customer X) as the customer ID received from the sales management server.

  FIG. 2 shows an example of the configuration of the identification information management server according to the present invention in the first embodiment. In FIG. 2, the identification information management server 10 corresponds to the identification information management server according to the present invention.

  The identification information management server 10 is a server computer connected to a network such as the Internet, and includes an auxiliary storage device such as a CPU, a main memory, and an HDD. A program stored in the auxiliary storage device is read out to the main memory, and a predetermined function of the identification information management server 10 is realized by executing arithmetic processing by the CPU.

  The physical configuration of the computer constituting the identification information management server 10 is not particularly limited, and in addition to the functions related to the management of identification information in the present invention, analysis of customer preferences and purchase trends, and use of analysis results Other functions such as selection of coupons may be provided in the same computer. Each function necessary for the present invention may be realized by a single computer or may be realized by using a plurality of computers.

  The coupon issuing unit 11, the coupon ID restoring unit 14, and the ID collating unit 15 of the identification information management server 10 are all functionally specified and have functions of each unit stored in an auxiliary storage device such as an HDD. Corresponding programs are read into the main memory, and arithmetic processing is executed by the CPU, thereby realizing functions corresponding to the respective units.

  A predetermined storage area of an auxiliary storage device such as an HDD is allocated to the coupon information storage unit 12 and the customer information storage unit 13 of the identification information management server 10. These storage areas are not required to be provided in one computer, and may be provided in a plurality of computers.

  The sales management server 20 is a server computer connected to a network such as the Internet, and includes an auxiliary storage device such as a CPU, a main memory, and an HDD. A program stored in the auxiliary storage device is read into the main memory, and a predetermined function of the sales management server 20 is realized by executing arithmetic processing by the CPU.

  The physical configuration of the computer that constitutes the sales management server 20 is not particularly limited, and in addition to the sales information transmission / reception function used in the present invention, other items that are generally necessary for the sales management of businesses that operate stores. These functions may be provided in the same computer. Each function necessary for the present invention may be realized by a single computer or may be realized by using a plurality of computers.

  The sales information receiving unit 21 and the sales information transmitting unit 23 of the sales management server 20 are both functionally specified, and a program corresponding to the function of each unit stored in an auxiliary storage device such as an HDD is mainly used. Functions corresponding to the respective units are realized by being read into the memory and performing arithmetic processing by the CPU.

  A predetermined storage area of an auxiliary storage device such as an HDD is allocated to the sales information storage unit 22 of the sales management server 20. These storage areas are not required to be provided in one computer, and may be provided in a plurality of computers.

  The beacon terminal 30 is a transmitter that transmits a wireless signal at a predetermined timing, and is installed in a store that sells coupon target products. Identification information for identifying the beacon terminal 30 is included in the transmitted wireless signal.

  A smart phone is preferably used as the mobile terminal 40, but any other mobile phone can be used as long as it is a network terminal that can receive a radio signal from the beacon terminal 30 and communicate with the identification information management server 10 and be portable. A tablet terminal or the like can also be used.

  The coupon ticket issuing machine 50 is installed in a store that sells products targeted for coupons, and communicates with the identification information management server 10 having short-range wireless communication with the mobile terminal 40 and a function of outputting information to a paper medium. It is a network terminal capable of

  The cash register terminal 60 may be a general POS cash register terminal installed in a store. The cash register terminal 60 has a function of reading information stored in an IC card or a magnetic card, a function of transmitting information input to the cash register terminal 60 to the sales management server 20, and the like.

  Based on the above configuration, a management method of identification information using the present invention will be described with reference to FIGS.

  3 to 6 show a flow of coupon issuance in the first embodiment. FIG. 3 and FIG. 4 show a case in which a coupon issuance is requested from the mobile terminal 40, and FIG. 5 and FIG. The case which requests | requires issue of a coupon from the coupon issuing machine 50 is shown. Description will be made along the flowcharts of FIGS. 11 and 12 and the flowchart of FIG. 13, respectively.

  The flowchart of FIG. 11 shows the processing flow of the coupon application that operates on the mobile terminal 40, but when the coupon application is activated on the portable terminal 40 (may be activated in the background), the beacon terminal 30 The presence or absence of reception of a wireless signal is monitored (S01).

  When the user of the mobile terminal 40 visits a store that sells a coupon target product or the like, reception of a radio signal transmitted from the beacon terminal 30 installed in the store is detected as shown in FIG. 3 (Yes in S01). Since this wireless signal includes a terminal ID for identifying the beacon terminal 30, the terminal ID is specified from the received wireless signal (S02). Subsequently, the user ID for identifying the user of the portable terminal 40 set in the coupon application is read (S03), and a coupon issue request including the terminal ID and the user ID is transmitted to the identification information management server 10 (S04).

  The flowchart of FIG. 13 shows the processing flow of processing executed by the coupon issuing unit 11 of the identification information management server 10 that has received the coupon issue request. This process corresponds to the right part of FIG. 3, but when a coupon issuance request including a terminal ID and a user ID is received (S21), the store where the user of the portable terminal 40 has visited is identified from the received terminal ID. A store ID is specified (S22).

  If only one beacon terminal 30 is installed in the store, the store ID is set as the terminal ID and the received terminal ID is used as it is as the store ID, or the terminal ID and store ID are set in the identification information management server 10. The terminal ID received may be replaced with the store ID, but when a plurality of beacon terminals 30 are installed in the store, as shown in the example of FIG. A table in which the store ID of the beacon terminal 30 installed in the store is associated with the store ID corresponding to the terminal ID ("100101" in the example of FIG. 3) with reference to this table is prepared. In the example of FIG. 3, “100”) may be specified.

  Subsequently, a unique input code is assigned to each coupon to be issued, which is input to the cash register terminal 60 when the coupon is used in the store to sell the target product or the like (S23). If the coupon issued at the store is limited to one type, the input code can simply be assigned a serial number such as a serial number, but when handling multiple types of coupons, the example shown in FIG. As described above, if an input code is determined by a combination of a coupon type number for identifying a coupon type and a serial number assigned by a serial number or the like, a unique input code is assigned to each coupon, and from a part of the input code It is also possible to specify the type of coupon.

  A coupon ID for identifying a coupon to be issued is generated by further combining the issue date of the coupon and the store ID specified in S22 with the input code assigned in this way (S24). In the example of FIG. 3, an 18-digit coupon ID is generated by combining the date of issue “20160801”, the store ID “100”, the coupon type number “123”, and the serial number “0001”. The 7-digit “1230001” is an input code that is input to the cashier terminal 60 when the coupon is used in the store and the target product is sold.

  In other words, by generating a coupon ID by combining the issue date, store ID, and input code, if a valid coupon is issued only on the current day / limited to the issue store, input when selling the target product etc. at the store Even if only the code is input to the cash register terminal 60, it becomes possible to restore the coupon ID by specifying the information corresponding to the date of issue and the shop ID by another method. The number of code digits to be input can be greatly reduced. Accordingly, it is possible to realize an operation in which the input code is visually read and input to the cash register terminal 60 without adopting a method of mechanically reading the barcode.

  The generated coupon ID (“201608011001230001” in the example of FIG. 3) is associated with the user ID (“A11111” in the example of FIG. 3) that identifies the user of the portable terminal 40 received from the portable terminal 40, and stores customer information. Stored in the unit 13 (S25). Furthermore, the coupon information for outputting the information regarding the issued coupon containing an input code at least to the screen of the portable terminal 40 is transmitted to the portable terminal 40 (S26). Information related to the target product, discount, etc. of the coupon required here is read from the coupon information storage unit 12.

  Returning to the flowchart of FIG. 11, when the coupon application of the mobile terminal 40 receives the coupon information transmitted from the coupon issuing unit 11 of the identification information management server 10 (S05 is Yes), the coupon application can display information about the coupon. In addition, the coupon information is stored in a predetermined storage area of the mobile terminal 40, and at least information on the issued coupon on which the input code is displayed is output on the screen of the mobile terminal 40 (S06). If the coupon information cannot be received for some reason, error processing such as outputting “No coupon was issued” on the screen of the mobile terminal 40 is executed.

  FIG. 4 shows an example in which information related to a coupon is output on the screen of the mobile terminal 40, but it is specified from a store that can use the coupon specified from the store ID that constitutes the coupon ID and the date of issue. In addition to the expiration date of the coupon to be used and the content of the coupon specified from the coupon type number which is a part of the input code, the input code necessary for using the coupon is always displayed. In this way, in addition to the input code, if you display the store where the coupon can be used, the expiration date of the coupon, and the content of the coupon, the clerk in charge of the cashier can confirm this and accept the use of the coupon It can be determined whether or not.

  In addition, although the example which issues a coupon effective only on that day was demonstrated here, an effective period is set by a year unit or a month unit, or is set by a time unit (In that case, the issue date which comprises coupon ID) It is possible to add an element of time), and it is also possible not to set the validity period itself. However, if the validity period is not set, or if it is set for a long period of time, such as yearly or monthly, the number of coupons that require a unique input code to be assigned greatly increases and the number of digits in the input code increases. Will end up. When the effective period is set in units of time, the coupon must be used immediately, and the convenience of the customer may be impaired. Therefore, it is considered preferable to set the effective period in issue date units.

  The flowchart of FIG. 12 shows the processing flow of the coupon ticket issuing machine 50. When the portable terminal 40 on which the coupon application is activated is brought close to the coupon ticket issuing machine 50, as shown in FIG. Etc., the user ID for identifying the user of the portable terminal 40 set in the coupon application is read (S11 is Yes). If the user ID cannot be read even if the portable terminal 40 is brought close to the coupon ticket issuing machine 50 (No in S11), error processing such as outputting "User ID cannot be read" on the coupon ticket issuing machine 50 screen is executed. To do.

  Subsequently, a ticket issuing machine ID (substantially synonymous with the terminal ID) for identifying the coupon issuing machine set in the coupon issuing machine 50 is read (S12), and a request for issuing a coupon including the ticket issuing machine ID and the user ID is identified. The information is transmitted to the information management server 10 (S13).

  In the identification information management server 10 that has received the coupon issue request, the coupon issue unit 11 executes a coupon issue process according to the process flow shown in the flowchart of FIG. 13 as described above. In the example of FIG. 5, as shown in the right part, the store ID of the store and the ticketing machine ID installed in the store are stored in association with each other on the premise that a plurality of coupon ticket issuing machines 50 are provided in the store. With reference to the table, the ticket issuing machine ID (“100201” in the example of FIG. 5) is replaced with the store ID (“100” in the example of FIG. 5).

  When the coupon issuing machine 50 receives coupon information transmitted from the coupon issuing unit 11 of the identification information management server 10 (Yes in S14), a coupon such as a paper medium on which information on the issued coupon including at least an input code is displayed. Is output (S15). Information about the issued coupon may be output to the screen of the portable terminal 40 by short-range wireless communication or the like. If the coupon information cannot be received for some reason, error processing such as outputting “No coupon issued” on the screen of the coupon issuing machine 50 is executed.

  FIG. 6 shows an example of a coupon such as a paper medium output from the coupon ticket issuing machine 50, but from the store that can use the coupon specified from the store ID constituting the coupon ID, and the date of issue In addition to the expiration date of the specified coupon and the content of the coupon specified from the coupon type number which is a part of the input code, the input code necessary for using the coupon is always displayed. In this way, in addition to the input code, if you display the store where the coupon can be used, the expiration date of the coupon, and the content of the coupon, the clerk in charge of the cashier can confirm this and accept the use of the coupon It can be determined whether or not.

  7 and 8 show a flow of issuing a coupon in the second embodiment, and the flow will be described with reference to the flowcharts of FIGS. 14 and 15.

  The flowchart of FIG. 14 shows the processing flow of the coupon ticket issuing machine 50. When the portable terminal 40 on which the coupon application is activated is brought close to the coupon ticket issuing machine 50, as shown in FIG. Etc., the user ID for identifying the user of the portable terminal 40 set in the coupon application is read (S31 is Yes). If the user ID cannot be read even if the portable terminal 40 is brought close to the coupon issuing machine 50 (No in S31), an error process such as outputting “User ID cannot be read” on the coupon issuing machine 50 screen is executed. To do.

  Subsequently, the ticket issuing machine ID for identifying the coupon issuing machine set in the coupon issuing machine 50 is read out. Here, on the premise that only one coupon issuing machine is installed in the store, the ticket issuing machine ID is set in the store. The store ID to be identified is positioned (S32).

  Thereafter, in the first embodiment, the coupon issuing machine 50 executes a process of issuing a coupon that is described as being executed by the coupon issuing unit 11 of the identification information management server 10. Specifically, a unique input code is assigned to each issued coupon that is input to the cashier terminal 60 when the coupon is used at a store and sold at the store (S33), and the coupon is assigned to the assigned input code. The coupon ID ("201408011001230001" in the example of FIG. 8) for identifying the coupon to be issued is generated by combining the issue date and the store ID read in S32 (S34). The right side part of FIG. 7 is the example, but the significance of each component of coupon ID is the same as that of 1st Embodiment.

  As shown in FIG. 8, the generated coupon ID is transmitted to the identification information management server 10 together with the user ID (“A11111” in the example of FIG. 8) that identifies the user of the portable terminal 40 read in S31 (S35). Further, a coupon such as a paper medium on which information related to the issued coupon is displayed is output (S36).

  The left part of FIG. 6 shows an example of a coupon such as a paper medium output from the coupon ticket issuing machine 50, the store that can use the coupon specified from the store ID that constitutes the coupon ID, and the issue year In addition to the expiration date of the coupon specified from the month and day and the content of the coupon specified from the coupon type number that is a part of the input code, the input code required when using the coupon is always displayed. . Also in the second embodiment, it is the same as in the first embodiment that an expiration date other than the date of issue may be set or the expiration date may not be set.

  The flowchart of FIG. 15 shows the processing flow of the identification information management server 10 that has received the coupon ID and the user ID from the coupon ticket issuing machine 50. When the coupon ID and the user ID are received (S41), the coupon ID (“201608011001230001” in the example of FIG. 8) is associated with the user ID (“A11111” in the example of FIG. 8) that identifies the user of the mobile terminal 40, It is stored in the customer information storage unit 13 (S42).

  FIG. 9 shows a flow of transmitting predetermined information from the cash register terminal 60 to the sales management server 20 when selling a coupon target product or the like in the first and second embodiments of the present invention. When the customer who issued the coupon purchases the target product, etc. of the coupon, the customer pays the store clerk in charge of the store and outputs it to the point card owned by the customer and the coupon such as the portable terminal 40 or a paper medium. The input code (“1230001” in the example of FIG. 9) is presented to the clerk in charge of the cash register.

  The point card possessed by the operator operating the store to identify the customer is the IC chip if the point card is an IC card, or the magnetic stripe if the point card is a magnetic card (example in FIG. 9). Then, “12345678”) is stored. The clerk reads the customer ID from the point card presented by the customer using the cashier terminal 60 and inputs the input code presented by the customer to the cashier terminal 60 using a keyboard or the like.

  The cash register terminal 60 is set in the cash register terminal 60 together with the customer ID read from the point card (“12345678” in the example of FIG. 9) and the input code (“1230001” in the example of FIG. 9) received. A store ID (“100” in the example of FIG. 9) identifying the store where the cash register terminal 60 is installed is transmitted to the sales management server 20. The sales management server 20 receives these pieces of information at the sales information receiving unit 21 and also sells the sales date (the sales date may be transmitted from the cash register terminal 60) (see FIG. 9). In the example, the sales information is stored in the sales information storage unit 22 as sales information with “20160801”).

  FIG. 10 shows a flow in which the identification information management server 10 restores the coupon ID from the information received from the sales management server 20 and associates the customer ID with the user ID in the first and second embodiments of the present invention. ing. The flow will be described with reference to the flowchart of FIG.

  In the sales management server 20, the sales information transmission unit 23 is activated at a predetermined timing, and the sales information newly stored in the sales information storage unit 22 since the previous activation is read and transmitted to the identification information management server 10. . This timing is not particularly limited. For example, the timing may be executed as a batch process once a day, or may be executed every time new sales information is stored in the sales information storage unit 22. .

  The flowchart of FIG. 16 shows the processing flow of the coupon ID restoration unit 14 and the ID collation unit 15 of the identification information management server 10. From the sales information transmission unit 23 of the sales management server 20, the store ID (“100” in the example of FIG. 10), the input code (“1230001” in the example of FIG. 10), the sales date (“20160801” in the example of FIG. 10). When the sales information including the customer ID (“12345678” in the example of FIG. 10) is received (S51), the coupon ID restoring unit 14 is activated to restore the coupon ID from these information (S52). .

  Although FIG. 10 shows an example of restoring the coupon ID, the coupon ID generated when the coupon is issued is generated by a combination of the date of issue, the store ID, and the input code. If the coupon is used on the day of a certain issuance date, the issuance date and the sales date are the same day, and therefore coincide with each other. The coupon ID can be restored from the store ID, the input code, and the sales date included in the sales information received from.

  Subsequently, the coupon ID stored in the customer information storage unit 13 in association with the user ID is searched for using the restored coupon ID (“201408011001230001” in the example of FIG. 10) as a key (S53), and the restored coupon ID and It is confirmed whether or not the matching coupon ID is stored (S54). If there is a matching coupon ID (S54 is Yes), the sales information received from the sales information transmission unit 23 of the sales management server 20 is the user ID associated with the coupon ID (“A11111” in the example of FIG. 10). The customer ID ("12345678" in the example of FIG. 10) included in the client ID is identified as identification information for identifying the same person, and the user ID and customer ID are associated with the customer information storage unit 13 as identification information for identifying the same person. (S55).

  If there is no matching coupon ID (No in S54), error processing such as returning that the same user ID does not exist in the sales management server 20 is executed. If the customer presents a coupon whose validity period has passed and the store clerk in charge has entered the input code without noticing the expiration date, the issue date of the coupon and the date of sale must not match. Therefore, the identification information management server 10 performs management such as invalidating the coupon ID of the coupon whose validity period has passed by the flag. Is desirable.

DESCRIPTION OF SYMBOLS 10 Identification information management server 11 Coupon issuing part 12 Coupon information storage part 13 Customer information storage part 14 Coupon ID restoration part 15 ID collation part 20 Sales management server 21 Sales information receiving part 22 Sales information storage part 23 Sales information transmission part 30 Beacon terminal 40 Mobile terminal 50 Coupon issuing machine 60 Cash register terminal

Claims (10)

First receiving means for receiving a coupon issuance request including a user ID for identifying a user of a portable terminal and a terminal ID acquired from a terminal installed in a store where the user has visited;
The store ID for identifying the store identified from the terminal ID received by the first receiving means and the input code required when selling the target product of the coupon are generated uniquely for each coupon issue. Storing means for storing the coupon ID associated with the user ID received by the first receiving means;
Reply means for returning coupon information for outputting information related to the coupon issued in response to the issue request including the input code to the screen of the portable terminal or a predetermined medium to the terminal that has transmitted the issue request;
Selling the customer ID assigned to identify the customer and the target product, etc., entered by the sales terminal installed in the store at the time of selling the target product etc. of the coupon at the store A second receiving means for receiving an input code required when performing a store ID for identifying the store;
The coupon ID is restored using the input code and store ID received by the second receiving means, and the coupon ID stored in the storage means is associated with the coupon ID that matches the restored coupon ID. Specifying means for specifying the user ID as identification information for identifying the same person as the customer ID received by the second receiving means;
An identification information management server comprising: The coupon ID stored in the storage means is generated including information specifying the issue date of the coupon,
The second receiving means receives information related to a sales date of a target product of a coupon in a store,
2. The identification information management server according to claim 1, wherein the specifying unit restores a coupon ID by using information on a sales date received by the second receiving unit. The first receiving means includes a user ID for identifying a user of the portable terminal and a coupon including the terminal ID from a portable terminal that has received the terminal ID of the terminal by a wireless signal transmitted from a terminal installed in a store. Receive a request to issue
The identification information management server according to claim 1, wherein the reply unit returns the coupon information to the mobile terminal. The first receiving means includes a user ID for identifying a user of the portable terminal and a terminal ID of the coupon ticketing machine read from the portable terminal by the coupon ticketing machine from a coupon ticketing machine that is a terminal installed in a store. Receive a coupon issue request,
The identification information management server according to claim 1, wherein the reply unit returns the coupon information to the coupon ticket issuing machine. The input code included in the coupon ID stored in the storage means includes a coupon type code for identifying a coupon type and a unique serial code for each coupon. Identification information management server. An identification information management system comprising a coupon ticketing machine and an identification information management server connected via a network,
The coupon ticketing machine
Reading means for reading a user ID for identifying a user of the portable terminal;
A store ID for identifying a store in which the coupon ticketing machine is installed, an input code required when selling a target product of the coupon, etc., and generating means for generating a unique coupon ID for each coupon issue;
Output means for outputting information on a coupon including an input code included in the coupon ID generated by the generating means to the screen of the portable terminal or a predetermined medium,
The identification information management server
First receiving means for receiving the user ID and the coupon ID from the coupon issuing machine;
Storage means for associating and storing the user ID and coupon ID received by the first receiving means;
Selling the customer ID assigned to identify the customer and the target product, etc., entered by the sales terminal installed in the store at the time of selling the target product etc. of the coupon at the store A second receiving means for receiving an input code required when performing a store ID for identifying the store;
The coupon ID is restored using the input code and store ID received by the second receiving means, and the coupon ID stored in the storage means is associated with the coupon ID that matches the restored coupon ID. An identification information management system comprising: identification information for identifying the same person as the customer ID received by the second reception means; and identification means for specifying the user ID. The coupon ID generated by the generating unit of the coupon issuing machine is generated including information specifying the issue date of the coupon,
The second receiving means of the identification information management server receives information related to the sales date of the target product of the coupon in the store,
7. The identification information management system according to claim 6, wherein the identification means of the identification information management server restores the coupon ID using information relating to the sales date received by the second reception means. The input code included in the coupon ID generated by the generating unit of the coupon ticket issuing machine includes a coupon type code for identifying the type of coupon and a unique serial code for each coupon. Identification information management system. A first identification information management server connected to a network receives a coupon issuance request including a user ID for identifying a user of a portable terminal and a terminal ID acquired from a terminal installed in a store where the user has visited. Receiving step,
The identification information management server includes a store ID for identifying a store identified from the terminal ID received in the first receiving step, and an input code required when selling a target product of the coupon. A storage step of storing a coupon ID uniquely generated for each issue in a storage unit in association with the user ID received in the first reception step;
The identification information management server transmits coupon information for causing the information related to the coupon issued in response to the issue request including the input code to be output to the screen of the portable terminal or a predetermined medium, and the terminal that has transmitted the issue request A reply step to reply to,
Customer ID assigned to identify the customer by the business operator operating the store, which is input to the sales terminal installed in the store when the identification information management server sells a coupon target product or the like in the store And a second reception step of receiving an input code required when selling the target product and the like, and a store ID for identifying the store;
The identification information management server restores a coupon ID using the input code and store ID received in the second receiving step, and matches the restored coupon ID among the coupon IDs stored in the storage means A specifying step for specifying a user ID associated with a coupon ID to be identified with identification information for identifying the same person as the customer ID received in the second receiving step;
A method for managing identification information, comprising: A management method of identification information executed by a coupon ticketing machine and an identification information management server connected via a network,
The coupon ticket issuing machine reads a user ID that identifies a user of a mobile terminal; and
The coupon ticket issuing machine includes a store ID for identifying the store in which the coupon ticket issuing machine is installed, and an input code required when selling a target product of the coupon, and a unique coupon ID for each coupon issue. A generation step to generate;
An output step for causing the coupon ticketing machine to output information on a coupon including an input code included in the coupon ID generated in the generating step to a screen of the portable terminal or a predetermined medium;
A first receiving step in which the identification information management server receives the user ID and the coupon ID from the coupon ticket issuing machine;
A storage step in which the identification information management server associates the user ID and the coupon ID received in the first reception step and stores them in a storage means;
Customer ID assigned to identify the customer by the business operator operating the store, which is input to the sales terminal installed in the store when the identification information management server sells a coupon target product or the like in the store And a second reception step of receiving an input code required when selling the target product and the like, and a store ID for identifying the store;
The identification information management server restores a coupon ID using the input code and store ID received in the second receiving step, and matches the restored coupon ID among the coupon IDs stored in the storage means A specifying step for specifying a user ID associated with a coupon ID to be identified with identification information for identifying the same person as the customer ID received in the second receiving step;
A method for managing identification information, comprising: