JP2018005955A - Information processing apparatus, information processing system, control method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a mechanism enabling a manager or the like to confirm handling of information at an information processing terminal utilized in remote environment such as teleworking represented by telecommuting.SOLUTION: A trace acquisition rule in which a state of an information processing apparatus is correlated with a trace element to be acquired is stored, and a terminal front state is detected on the basis of a photographed image. It is determined whether the state of the information processing apparatus including the detected terminal front state is coincident with the rule, and the trace element is acquired and stores following the rule determined to be coincident therewith. The stored trace element can be confirmed by a manager or the like.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a telecommuting management system.

  In recent years, an increasing number of companies are considering and introducing telework represented by telecommuting.

  The use environment has been improved, such as the development of high-speed communication lines, the spread of new ICT terminals such as smartphones, and the emergence of various cloud services that support remote work, as well as business continuity and power saving measures in the event of a disaster. It is thought that the background is that the needs of companies from the viewpoint of increasing.

  While expectations for telecommuting are increasing, telecommuting comes with unique problems that stem from the inability of managers to directly monitor workers.

  One is the problem of labor management, because the manager cannot see the working status of the worker directly, so it is possible to confirm whether or not he / she is working properly during the determined working hours. difficult.

  There are also information management issues. Because the worker is working out of the eyes of the administrator, the worker is handling confidential information such as personal information appropriately, or can be easily viewed by outsiders such as family members It is not possible for the administrator to directly check and manage such a point whether or not the information is handled so as not to cause information leakage. In addition, since there is no monitoring eye, it is difficult to check workers to comply with the determined information management rules.

  As one countermeasure against the problem of information management in a telework environment such as telecommuting, it is conceivable to prevent a third party other than the worker from peeping at the display device of the information processing terminal to be used.

  Patent Literature 1 detects that there is another person who is not a legitimate user near the information terminal, and information (viewing restriction information) whose browsing is restricted is displayed on the display unit of the information terminal. In other words, the target portion of the display unit is blacked out to make it difficult to see.

JP2011-134137A

  The system of Patent Document 1 is a mechanism that prevents a third party from browsing information illegally by looking into the system. For this reason, even if the correct operation is performed, if a misrecognition occurs as to whether or not the user is a legitimate user, the display unit becomes difficult to see and obstructs correct information viewing, thereby reducing the work efficiency. It will lead to.

  In addition, considering the work-at-home environment, the processing is completed only on the information processing terminal side. In any case, there is no means for the administrator to check information such as whether a peeping other than the person in front of the person has occurred or not, whenever necessary. Furthermore, it is difficult to obtain a trail for investigating the cause after a problem occurs with high reliability and high availability.

  In telecommuting, the information operation terminal to be used may be used for private purposes. However, in the system of Patent Document 1, the usage purpose of private use and business use is considered by considering the use time zone. It is not considered that the control is performed separately.

  Therefore, an object of the present invention has been made in view of the above-described problems, and it is an administrator who handles information at an information processing terminal used in a remote environment such as telework represented by telecommuting. It is to provide a mechanism that can be confirmed.

  The information processing apparatus of the present invention is communicably connected to a trail management apparatus that registers trail data for tracking information browsing status in the information processing apparatus, and is acquired by the information processing apparatus and the information processing apparatus. An information processing apparatus including a rule storage unit that stores a trail acquisition rule associated with a trail element to be performed, the state determination unit determining a terminal forward state of the information processing apparatus, and the state determination unit It is determined that the state of the information processing apparatus including the determined terminal forward state matches with the rule determination unit that determines whether or not the rule acquisition unit matches the trail acquisition rule stored in the rule storage unit. Trail element acquisition means for acquiring a trail element according to a rule, and trail data including the trail element acquired by the trail element acquisition means Characterized in that it and a trail data transmission means for transmitting to said trail management device in order to register Te.

  The trail management apparatus of the present invention is connected to the information processing apparatus so as to be communicable, and stores a trail acquisition rule in which a state of the information processing apparatus and a trail element to be acquired by the information processing apparatus are associated with each other. A trail management device comprising rule storage means for registering trail data for tracking information browsing status in the information processing device, wherein the status of the information processing device received from the information processing device is the rule storage A rule determination unit that determines whether or not the trail acquisition rule stored in the unit matches, a determination result transmission unit that transmits the rule determined to match by the rule determination unit to the information processing device, and the information processing device The received trail data including the trail element acquired by the information processing device according to the rule transmitted by the determination result transmitting means is converted into the trail data. A trail data registration means for registering the 憶 means, characterized in that it comprises a.

  Further, in the information processing system of the present invention, an information processing device and a trail management device for registering trail data for tracking information browsing status in the information processing device are communicably connected, and the information processing device An information processing system comprising rule storage means for storing a trail acquisition rule in which a state and a trail element to be acquired by the information processing device are associated with each other, and a state for determining a terminal forward state of the information processing device A rule determining unit that determines whether a state of the information processing apparatus including the terminal front state determined by the state determining unit matches a trail acquisition rule stored in the rule storage unit; The trail element acquisition means for acquiring the trail element according to the rule determined to be matched by the rule determination means, and the trail element acquired by the trail element acquisition means The trail data comprising, characterized in that it comprises a trail data registration means for registering the trail data storage means.

  Further, the control method of the present invention is communicably connected to a trail management device that registers trail data for tracking information browsing status in the information processing device, and the state of the information processing device and the information processing device A control method for an information processing apparatus including rule storage means for storing a trail acquisition rule associated with a trail element to be acquired, wherein the state determination means determines a terminal forward state of the information processing apparatus A rule for determining whether the state of the information processing apparatus including the terminal forward state determined by the state determining step matches a trail acquisition rule stored in the rule storage unit The determination step and the trail element acquisition unit acquire the trail element according to the rule determined to be matched in the rule determination step. And a trail data transmission means for transmitting the trail data including the trail element acquired in the trail element acquisition step to the trail management apparatus so as to be registered in the trail management apparatus. It is characterized by.

  In addition, the control method of the present invention is a rule for storing a trail acquisition rule that is communicably connected to an information processing device and associates a state of the information processing device with a trail element to be acquired by the information processing device. A method for controlling a trail management apparatus, comprising storage means, for registering trail data for tracking information browsing status in the information processing apparatus, wherein the rule determination means receives the information processing apparatus from the information processing apparatus. A rule determination step for determining whether or not the state matches the trail acquisition rule stored in the rule storage means, and the determination result transmission means sends a rule determined by the rule determination means to the information processing apparatus. The determination result transmission step to be transmitted and the trail data registration means comply with the rule transmitted from the information processing apparatus and transmitted by the determination result transmission means. Said trail data comprising trail elements obtained by the information processing apparatus, characterized in that it and a trail data registration step of registering the trail data storage means Te.

  Further, according to the control method of the present invention, the information processing apparatus and a trail management apparatus for registering trail data for tracking information browsing status in the information processing apparatus are communicably connected, and the state of the information processing apparatus And a trail storage rule for storing a trail acquisition rule in which a trail element to be acquired by the information processing device is associated with the information processing system. A state determination step for determining a terminal forward state, and a rule determination unit, wherein the state of the information processing apparatus including the terminal front state determined by the state determination step is a trail acquisition rule stored in the rule storage unit. A rule determination step for determining whether the information matches, and a trail element acquisition unit according to the rule determined to match by the rule determination step, A trail element acquisition step for acquiring a trail element in the apparatus, and a trail data registration step in which the trail data registration means registers the trail data including the trail element acquired in the trail element acquisition step in the trail data storage means. It is characterized by providing.

  The program of the present invention is communicably connected to a trail management device that registers trail data for tracking information browsing status in the information processing device, and is acquired by the state of the information processing device and the information processing device. A program that can be executed in an information processing apparatus including a rule storage unit that stores a trail acquisition rule that is associated with a trail element to be executed, the information processing apparatus determining a terminal forward state of the information processing apparatus A state determination unit that determines whether the state of the information processing apparatus including the terminal forward state determined by the state determination unit matches a trail acquisition rule stored in the rule storage unit; The trail element acquisition means for acquiring a trail element according to the rule determined to be matched by the rule determination means, and the trail element acquisition means The trail data comprising trail elements which are characterized in that to function as, trail data transmission means for transmitting to said trail management device in order to register at the trail management device

  In addition, the program of the present invention is connected to an information processing apparatus so as to be communicable, and stores a trail acquisition rule in which a state of the information processing apparatus and a trail element to be acquired by the information processing apparatus are associated with each other And a program executable in a trail management apparatus for registering trail data for tracking information browsing status in the information processing apparatus, the information received from the information processing apparatus. A rule determination unit that determines whether the state of the processing device matches the trail acquisition rule stored in the rule storage unit, and a determination result of transmitting the rule determined to match by the rule determination unit to the information processing device In response to the rule transmitted by the transmission means and the determination result transmission means received from the information processing apparatus, the information processing apparatus The trail data comprising trail elements which are characterized in that to function as, trail data registration means for registering the trail data storage means.

  Further, the program of the present invention is configured such that an information processing device and a trail management device for registering trail data for tracking information browsing status in the information processing device are communicably connected, and the state of the information processing device A program executable in an information processing system including a rule storage unit that stores a trail acquisition rule associated with a trail element to be acquired by the information processing apparatus, the information processing system including the information processing system Whether the state of the information processing apparatus including the terminal forward state determined by the state determination unit and the state determination unit that determines the terminal front state of the device matches the trail acquisition rule stored in the rule storage unit A rule determination unit for determining a trail element, and a trail element acquisition unit for acquiring a trail element according to the rule determined to be matched by the rule determination unit; The trail data comprising trail elements obtained by the trail element acquisition unit, characterized in that to function as, trail data registration means for registering the trail data storage means.

  ADVANTAGE OF THE INVENTION According to this invention, it becomes possible to provide the mechanism in which an administrator etc. can confirm the handling of the information in the information processing terminal currently used in remote environments, such as telework represented by telecommuting. .

It is a system configuration figure showing an example of the composition of the information processing system of the present invention. FIG. 2 is a block diagram illustrating an example of a hardware configuration of an information processing terminal 110, a trail management apparatus 150, and an audit processing terminal 180 illustrated in FIG. It is a data block diagram which shows an example of the trail acquisition rule table | surface of the information processing system in this invention. It is a data block diagram which shows an example of the trail management table | surface of the information processing system in this invention. It is a flowchart which shows an example of the control procedure of the trail acquisition of the information processing system in this invention. It is a flowchart which shows an example of the control procedure of the trail transmission process of the information processing system in this invention. It is an example of the screen which performs audit operation of the trail data of the information processing system in the present invention. It is a data block diagram which shows another example of the trail acquisition rule table | surface of the information processing system in this invention. It is a data block diagram which shows another example of the trail management table | surface of the information processing system in this invention. It is a flowchart which shows another example of the control procedure of the trail acquisition of the information processing system in this invention. It is a system configuration figure showing an example of the composition of the information processing system of the present invention. It is a flowchart which shows an example of the control procedure of the trail acquisition of the information processing system in this invention. It is a flowchart which shows an example of the trail acquisition rule evaluation process of the information processing system in this invention.

[First Embodiment]

  Hereinafter, a first embodiment of the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a diagram showing an example of the configuration of each device and the functional block in the information processing system of the present invention.

  FIG. 1 shows a configuration in which one or more information processing terminals 110, one or more trail management apparatuses 150, and one or more audit processing terminals 180 are connected via a network.

  The information processing terminal 110 is an information processing apparatus such as a PC used for work in telecommuting, and includes a camera device (imaging apparatus) that captures the forward direction of the terminal. Here, the front of the terminal indicates a space in which a display screen such as a display of the information processing terminal 110 can be visually recognized, and generally indicates a space that extends from the extended plane of the display screen to the user side.

  The information processing terminal 110 includes a video input unit 111 that acquires video data from the camera device, a terminal front state change detection unit 112 that analyzes the video data and detects the state of a user in front of the terminal, and the video data A face recognition unit 113 for detecting who is present in the document and a trail acquisition rule for storing a trail acquisition rule that defines what kind of trail the information processing terminal 110 acquires in what state Rule storage unit 119, trail acquisition rule evaluation unit 114 for evaluating the trail acquisition rule, and information leakage degree index for acquiring index data for measuring the information leakage degree of the information processing terminal 110 defined in the trail acquisition rule An acquisition unit 115, a trail control unit 116 that creates trail data based on the result of the evaluated trail acquisition rule, and 1 in response to an instruction from the trail control unit 116 Or a trail acquisition unit 117 that acquires a plurality of types of the trail element data, the trail transmitting unit 118 that transmits the trail data to trail managing unit 150 receives the instruction from the trail controller 116, consisting of.

  The trail management device 150 is a device for centrally managing the trail data acquired by the information processing terminal 110. Further, the apparatus performs an audit process on the trail data in response to an instruction from the audit processing terminal 180.

  The trail management apparatus 150 includes a trail receiving unit 151 that receives trail data transmitted from the information processing terminal 110, an audit operation processing unit 154 that receives an audit request from the audit processing terminal 180 and executes an audit process, and the trail data. And a trail storage unit 153 for storing.

  The audit processing terminal 180 is an information processing terminal used by an administrator who manages a worker who performs telework such as telecommuting, and is an information processing terminal used to audit the trail data stored in the trail management apparatus 150. It is a terminal.

  The audit processing terminal 180 includes an audit operation unit 181 that receives an operation from an administrator, transmits an audit instruction to the trail management apparatus 150, and receives and displays a result of the instruction.

  Hereinafter, the hardware configuration of the information processing apparatus applicable to the information processing terminal 110, the trail management apparatus 150, and the audit processing terminal 180 illustrated in FIG. 1 will be described with reference to FIG.

  FIG. 2 is a block diagram showing a hardware configuration of an information processing apparatus applicable to the information processing terminal 110, the trail management apparatus 150, and the audit processing terminal 180 shown in FIG.

  In FIG. 2, reference numeral 201 denotes a CPU that comprehensively controls each device and controller connected to the system bus 204. Further, the ROM 202 or the external memory 211 is necessary to realize a BIOS (Basic Input / Output System) or an operating system program (hereinafter referred to as an OS), which is a control program of the CPU 201, or a function executed by each server or each PC. Various programs to be described later are stored.

  A RAM 203 functions as a main memory, work area, and the like for the CPU 201. The CPU 201 implements various operations by loading a program or the like necessary for execution of processing from the ROM 202 or the external memory 211 into the RAM 203 and executing the loaded program.

  An input controller 205 controls input from a keyboard (KB) 209 or a pointing device such as a mouse (not shown). A video controller 206 controls display on a display device such as a CRT display (CRT) 210. In FIG. 2, although described as CRT 210, the display device is not limited to the CRT, but may be another display device such as a liquid crystal display. These are used by the administrator as needed.

  A memory controller 207 is provided in an external storage device (hard disk (HD)), flexible disk (FD), or PCMCIA card slot for storing a boot program, various applications, font data, user files, editing files, various data, and the like. Controls access to an external memory 211 such as a compact flash (registered trademark) memory connected via an adapter.

  A communication I / F controller 208 connects and communicates with an external device via a network (for example, the LAN 400 shown in FIG. 1), and executes communication control processing in the network. For example, communication using TCP / IP is possible.

A video data input controller 212 controls input from the camera 213. It controls the input of still image data or moving image data captured by the camera 213. 212 and 213 are not essential in the trail management apparatus 150 and the audit processing terminal 180.

  Note that the CPU 201 enables display on the CRT 210 by executing outline font rasterization processing on a display information area in the RAM 203, for example. In addition, the CPU 201 enables a user instruction with a mouse cursor (not shown) on the CRT 210.

  Various programs to be described later for realizing the present invention are recorded in the external memory 211 and executed by the CPU 201 by being loaded into the RAM 203 as necessary. Furthermore, definition files and various information tables used when executing the program are also stored in the external memory 211, and a detailed description thereof will be described later.

  Next, the trail acquisition rule table stored in the trail acquisition rule storage unit 119 of the information processing terminal 110 will be described with reference to FIG.

  FIG. 3 is a data configuration diagram illustrating an example of a trail acquisition rule table in the information processing system according to the present embodiment.

  The trail acquisition rule constituting the trail acquisition rule table is data defining what kind of data the information processing terminal 110 acquires as a trail (element) when it enters a state. That is, it is data in which the state of the information processing apparatus is associated with the trail element to be acquired when the state is reached.

  As shown in FIG. 3, the trail acquisition rule table includes an ID column for uniquely identifying a rule, a terminal front state column, a date / time column indicating a time-related condition, a keyword column, an application column, and a trail element. Column. The column indicating “when the state is reached” is the terminal front state, date and time, keyword, application, and the column indicating “what data is acquired as a trail (element)” It is a trail element.

  In the terminal front state column, a character string representing a state in front of the terminal photographed by the camera device of the information processing terminal 110 is stored. In the present embodiment, four states of “person”, “absent”, “peep”, and “spoofing” are used. “Principal” means a state in which only a legitimate user of the information processing terminal 110 is present in front of the terminal. “Absence” means that no one is present in front of the terminal. “Peep” means a state in which a third party exists with a legitimate user in front of the terminal. “Impersonation” means a state in which there is no legitimate user in front of the terminal and a person other than the legitimate user is present.

  In the date and time column, a time zone to which the trail acquisition rule is applied is registered. For example, the trail acquisition rule of ID1 means that it is applied between 9 o'clock and 17:30 on Monday to Friday.

  In the keyword field, a character string detected when displayed on the CRT 210 of the information processing terminal 110 is stored. For example, in the line indicated by 301 in FIG. 3 (rule ID: 1), the character string “secret, R1, R2, R3” is stored in the keyword column. In this case, the CRT 210 of the information processing terminal 110 is stored. "Secret", "R1", "R2", or "R3" is displayed.

  In the application column, an application name detected when the information processing terminal 110 is executing is stored. In the row indicated by 302 in FIG. 3 (rule ID: 2), “Excel”, which is one of the spreadsheet software, is displayed in the application column. In this case, the information processing terminal 110 is executing an application called Excel. It expresses that.

  Note that it may be a general name of an application such as “e-mail client” in the rule ID: 4.

  As described above, the trail type column is a column representing what data is acquired as a trail. In this embodiment, five types of “terminal front photo”, “screen snapshot”, “startup AP list”, “print log”, and “mail transmission log” can be specified. You may comprise so that it can do.

  The “terminal front photograph” represents photograph data obtained by photographing the front of the terminal photographed by the camera device of the information processing terminal 110. “Screen snapshot” represents a snapshot image of the screen displayed on the CRT 210 of the information processing terminal 110. The “starting AP list” represents list information of the name of the application being executed on the information processing terminal 110 and the name of the file opened by the application. “Print log” represents log information indicating what kind of print job has been executed in the near past such as within one hour. Similarly, “mail transmission log” represents log information indicating what kind of mail is sent to whom in the near past.

  The rule ID: 2 will be specifically described. “Excel” is executed as an application between 9:00 and 13:00 on Saturday, and “Peep” is displayed while “Customer” or “Secret” is displayed on the screen. When “kom” is detected, this means that the terminal front photograph, the screen snapshot, and the activation AP list are acquired as a trail.

  Further, rule ID: 5 will be specifically described. When an absent state is detected from 9:00 to 12:00 and from 13:00 to 17:30 from Monday to Friday, it means that the terminal front photograph is acquired as a trail. To do.

  The trail acquisition rule shown in FIG. 3 is set on a trail acquisition rule setting screen (not shown).

  Next, the trail record table stored in the trail storage unit 153 of the trail management apparatus 150 will be described with reference to FIG.

  FIG. 4 is a data configuration diagram illustrating an example of a trail recording table in the information processing system of the present embodiment.

  The trail recording table is table data for storing the trail data acquired by the information processing terminal 110.

  As shown in FIG. 4, the trail record table includes a trail ID column, an information processing terminal ID column, a date / time column, a terminal forward state column, a terminal forward photo column, a screen snapshot column, and an activation AP list column. And a print log column and a mail transmission log column. These items are determined depending on what trail element is acquired.

  A number for uniquely identifying the trail data is stored in the trail ID column.

  In the information processing terminal ID column, a number for uniquely identifying the information processing terminal 110 in which the trail data is generated is stored. In the date / time column, the date / time information at which the trail data is acquired is stored. The terminal front state column stores the state before the identified terminal. In the terminal front photograph column, photograph data obtained by photographing the front of the terminal photographed by the camera device of the information processing terminal 110 is stored. In the screen snapshot column, a snapshot image of the screen displayed on the CRT 210 of the information processing terminal 110 when the trail is acquired is stored. In the activation AP list column, the name information of the application being executed at the time of trail acquisition at the information processing terminal 110 and the list information of the file name opened by the application are stored. In the print log column, log information indicating what kind of print job has been executed in the near past, such as within the last hour when the trail is acquired by the information processing terminal 110, is stored. In the mail transmission log column, log information indicating what kind of mail is sent to whom in the near past such as within the last hour or so when the information processing terminal 110 acquires a trail is stored.

  The overall flow of the information processing system in the present embodiment will be described below.

  Hereinafter, with reference to FIG. 5, a flow of trail acquisition and transmission in the information processing system of the present embodiment will be described.

  The process of acquiring and transmitting the trail described in FIG. 5 is repeatedly performed at the information processing terminal 110 at all times while a user engaged in telecommuting is operating the information processing terminal 110.

  In step S <b> 501, the video input unit 111 acquires video data (moving image) from the camera device that captures the front direction of the information processing terminal 110.

  In step S502, the video input unit 111 samples the video data acquired in step S501 at a frame rate suitable for the subsequent state detection process, such as 10 frames per second, for a certain time interval (for example, 1 second). Are transmitted to the terminal front state change detection unit 112.

  In step S503, the terminal front state change detection unit 112 uses the face recognition unit 113 to analyze the received plurality of image data, and acquires state information in the terminal front direction from them (terminal front direction direction). Detect state). In the present embodiment, as described above, the terminal front state is identified as “person”, “absent”, “peep”, and “spoofing”. These can be realized by using a known face detection technique and face recognition technique.

  In this embodiment, the front state of the terminal is determined by recognizing the face from image data acquired by the camera device provided in the information processing terminal 110. What is the information processing terminal 110 such as a monitoring camera? Image data may be acquired by an independent camera device, or the terminal front state may be determined by a sensor capable of recognizing an individual.

  In step S504, the terminal front state change detection unit 112 compares the state information acquired in step S503 with the previously detected state information. If it is different from the previous state, it is determined that the state has changed, and the process proceeds to step S505. If there is no change in state, the process proceeds to step S506.

  In step S505, it is determined whether or not trail data is to be acquired by combining the change in the terminal front state and various states relating to the other information processing terminal 110. When the trail data is acquired, processing for transmitting the trail data to the trail management apparatus 150 is executed. Details of this flow will be described later with reference to FIG.

  In step S506, the video input unit 111 acquires the next video data (moving image) from the camera device of the information processing terminal 110, and the process proceeds to step S502.

  Hereinafter, with reference to FIG. 6, a detailed flow of the trail transmission process in step S505 will be described.

  In step S601, the trail acquisition rule evaluation unit 114 receives the state information detected in step S503 from the terminal front state change detection unit 112. Next, the trail acquisition rule evaluation unit 114 reads the data of the trail acquisition rule table stored in the trail acquisition rule storage unit into the RAM 203.

  In step S <b> 602, the information leakage degree index acquisition unit 115 acquires various data (screen snapshot, activation AP list) for measuring the information leakage degree index, and stores them in the RAM 203.

  The screen snapshot is a snapshot image of the screen currently displayed on the CRT 210 of the information processing terminal 110. The activated AP list is list information of the name of an application currently being executed on the information processing terminal 110 and the name of a file opened by the application. For the screen snapshot, a known OCR (character reading) process is performed on the image data, and a conversion process to character string information is performed. This result is called screen display character data.

  In step S603, the trail acquisition rule evaluation unit 114 sequentially extracts one record from the trail acquisition rule table stored in the RAM 203 in step S601.

  In step S604, the extracted trail acquisition rule is measured for the status information ("person", "absent", "peeps", "spoofing") received in step S601 and the information leakage degree index extracted in step S602. Various data (screen snapshot (screen display character data), activation AP list, print log, mail transmission log) are evaluated.

  For example, in the case of the trail acquisition rule indicated by 301 in FIG. 3, the status information is “spoofing” or “peeps”, the day of the week of execution is from Monday to Friday, and the time is from 09:00 to 17 It is between 30 and 30 minutes, and a determination is made as to whether or not all match with respect to whether “secret” or “R1” or “R2” or “R3” is included in the screen display character data. In the example of 301, the application column is “*”, which corresponds to all, but if a specific application name is specified in the application column as in the row 302, it is included in the activation AP list data. , Whether the value is included is included in the determination.

  The evaluation result is a binary value indicating whether or not the rule is met.

  In step S605, it is determined based on the evaluation result in step S604 whether or not the rule is met. If “match”, the process proceeds to step S607, and if “does not match”, the process proceeds to step S606.

  In step S606, the process proceeds to step S603 to start processing the next trail acquisition rule.

  In step S607, the trail control unit 116 acquires the value specified in the trail element column in the trail acquisition rule evaluated in S604. If “print log” or “mail transmission log” is designated, a request is sent to the trail acquisition unit 117 to acquire the trail element. In response to the received request, the trail acquisition unit 117 acquires trail element data such as print log information and mail transmission log from the external memory 211 and transmits the trail element data to the trail control unit 116.

  The print log is log information that indicates what kind of print job has been executed in the near past, such as within the last hour, by the information processing terminal 110. The e-mail transmission log is log information indicating what type of e-mail was sent to whom in the near past, such as within the last hour or so by the information processing terminal 110.

  For example, a malicious third party may impersonate a telecommuter and operate an information processing terminal to print confidential information or send an email. In this way, when output processing such as printing or mail transmission is performed, the confidential information is diffused. Therefore, by acquiring the print log and email transmission log from a predetermined time ago, the administrator can know whether the confidential information has been printed or emailed, and can grasp the seriousness of the situation It becomes.

  In step S607, the trail control unit 116 creates trail data based on the value specified in the trail element column in the trail acquisition rule evaluated in S604. The trail data includes a terminal ID for identifying the information processing terminal 110 in addition to the data specified in the trail element field (terminal front photograph, screen snapshot, activation AP list, print log, mail transmission log, etc.). , Trail acquisition date / time information, and terminal front state information.

Then, the trail control unit 116 transmits the created trail data to the trail transmission unit 118.

  In step S608, the trail transmission unit 118 receives the trail data, transmits the trail data to the trail reception unit 151 of the trail management apparatus 150, and proceeds to step S606.

  The trail receiving unit 151 of the trail management apparatus 150 receives the transmitted trail data and adds it as a new record to the trail management table in the trail storage unit 153. As a result, the trail data acquired by the information processing terminal 110 is centrally stored in the trail storage unit 153 of the trail management apparatus 150.

  Here, an action such as “screen lock” or “power off” is registered for each rule of the trail acquisition rule shown in FIG. 3, and when it is determined that the rule matches (step S605: YES), You may control to perform the said registered action.

  In this way, by registering an action when the rule matches with the rule, for example, it becomes possible to control the screen to be locked when the user (working from home) is absent. Leakage can be reduced.

  Hereinafter, the auditing operation performed by the administrator who manages the working status of the telecommuter in this embodiment will be described with reference to FIG.

  As described above, the working status of a telecommuter can be audited by checking the trail data recorded in the trail management apparatus 150.

  The administrator uses the audit processing terminal 180 and the audit operation unit 181 to acquire the data of the trail management table of the trail management apparatus 150, browse the contents of each record, and check whether there is a problem. be able to.

  FIG. 7 shows an example (701) of an audit operation screen displayed on the CRT 210 of the audit processing terminal 180 by the audit operation unit 181.

  The contents of the trail data in the trail management table are displayed at the locations designated from 702 to 710.

  From 702 to 705, which information processing terminal 110 has generated a trail and who is a legitimate user of the information processing terminal 110 (this is a table associated with the terminal ID on the trail management device, The name is taken from there), the date and time of trail acquisition, and the status information detected by the terminal front state change detection unit ("person", "absent", "spoofing", "peeps") Is displayed.

  Reference numeral 706 denotes a terminal front photograph taken by the camera device of the information processing terminal 110.

  In the example shown in FIG. 7, it can be seen that a peep has occurred from the right side of the screen.

  Reference numeral 707 denotes a screen snapshot image. Reference numeral 708 denotes a frame indicating where the character data displayed on the screen snapshot matches the condition of the trail acquisition rule.

  In the example shown in FIG. 7, it can be seen that “top secret manual” is displayed in the word processor software.

  Reference numeral 709 denotes activation AP list information. “◯” in the trail trigger indicated by 710 is a mark indicating which application in the activated AP list matches the condition of the trail acquisition rule.

  The administrator confirms the contents of these trails. For example, if it is determined that there is a problem, a data table (not shown) records that there is a problem with the trail data by pressing the incident registration 712. Can be left in.

[Second Embodiment]

  Next, a second embodiment of the present invention will be described.

  In addition, about the structure which concerns on 1st Embodiment, and the process in a flowchart, the same thing is demonstrated using the same code | symbol and the description is abbreviate | omitted about the detail.

  In the second embodiment, with respect to the first embodiment, as index data acquired by the information leakage degree index acquisition unit 115 of the information processing terminal 110, open file information, print event information, mail transmission event information, , Has been added.

  Furthermore, in the second embodiment, open file information is added as trail data acquired by the trail acquisition unit 117 of the information processing terminal 110 as compared to the first embodiment.

  FIG. 8 is a data configuration diagram illustrating an example of a trail acquisition rule table in the information processing system according to the second embodiment.

  An open file column 809, a print event column 810, and a mail transmission event column 811 are added to the trail acquisition rule table in the first embodiment shown in FIG.

  In the open file column 809, conditions regarding the open file are described.

  A condition value for conditioning what kind of data file is processed in the information processing terminal 110 at the time of the current evaluation, or a condition value for conditioning the change of the open file between the previous evaluation and the current evaluation Is set.

  In the line designated in 805 (rule ID: 5), “customer management table.xls” is set, and in this case, a state that a file named “customer management table.xls” is opened. Represents.

  In the line designated in 806 (rule ID: 6), “new 10 or more” is set, and in this case, 10 or more files are newly opened at the time of evaluation compared to the previous evaluation. It represents the state.

  For example, this condition conditioned the condition that a spoofed third party opened a large number of files for a limited time (between the previous evaluation and the current evaluation) and hurriedly looking for useful information. .

  In the print event column 810, conditions related to the print event are described.

  A condition value is set for conditioning what kind of print event has occurred between the previous evaluation and the current evaluation.

  In the line designated in 807 (rule ID: 7), “all” is set, indicating that a print event has occurred.

  In addition, by setting a file name, a keyword, or the like as a condition value, it is possible to set a condition such as when a specific file is printed or when a file including a specific keyword is printed.

  The mail transmission event column 811 describes conditions related to the mail transmission event.

  A condition value is set for conditioning what kind of mail transmission event has occurred between the previous evaluation and the current evaluation.

  In the line designated in 808 (rule ID: 8), there is “outside address”, which represents a state in which an e-mail is transmitted to an outside address.

  Also, by setting an e-mail address, file name, keyword, etc. as condition values, when sending an e-mail to a specific destination, sending an e-mail with a specific file attached, It is also possible to set a condition such as when a mail included in the text is transmitted.

  By adding conditions related to open files, print events, and email transmission events as described above, it becomes possible to acquire trail data more precisely, preventing the acquisition of trail data and the acquisition of unnecessary trail data. Can do.

  The trail element column 812 describes the type of data to be acquired as a trail, but an “open file list” is set depending on the conditions.

  The processing flow in the second embodiment is the same as the processing flow in the first embodiment shown in FIG. 5 and FIG. 6, but with the addition of the above conditions, the processing flow in step S602 is the same. Thus, acquisition of open file information, acquisition of print event information, and acquisition of e-mail transmission event information are performed.

  In addition, with the addition of trail data, open file information is included as trail data in accordance with the trail acquisition rule in the processing of step S607 and step S608.

  FIG. 9 is a data configuration diagram illustrating an example of a trail recording table in the information processing system according to the second embodiment.

  An open file information column 905 is added to the trail recording table in the first embodiment shown in FIG.

  The open file information column 905 stores data file list information that was being processed by the information processing terminal 110 when the trail was acquired.

  In this example, the data file names are listed, but link information to a file storing a list of data files may be registered.

  By adding the open file information, for example, in the screen snapshot, it becomes possible to recognize the information of the data file opened in the back window that was hidden behind the front window and could not be recognized.

[Third Embodiment]

  Next, a third embodiment of the present invention will be described.

  In addition, about the structure concerning 1st and 2nd embodiment, and the process in a flowchart, the same thing is demonstrated using the same code | symbol and the description is abbreviate | omitted for the detail.

  In the third embodiment, the trail acquisition timing is different from that in the first or second embodiment.

  In the third embodiment, the processing flow shown in FIG. 11 is processed with respect to the processing flow in the first or second embodiment shown in FIG.

  In the first or second embodiment, the process proceeds to the trail transmission process S505 on the condition that there is a change in the terminal front state in step S504. However, in the third embodiment, the terminal front state in step S1004. In addition to the above change, if there is no change and the arbitrarily defined time (inspection interval) has elapsed since the previous evaluation, the process proceeds to the trail transmission process S505.

  Thereby, even if there is no change in the terminal front state, the trail acquisition rule is evaluated.

  For example, impersonation by a third party occurs, and after the terminal front photo and the activation AP list are transmitted as trails according to the rule ID: 3 instructed in 803 of FIG. When the e-mail addressed to the outside is transmitted to the outside, there is no change in the state in front of the terminal, but if the inspection interval elapses, the trail acquisition rule of rule ID: 8 instructed in 808 of FIG. The transmission log is transmitted to and stored in the trail management apparatus 150 as a trail corresponding to this behavior.

  As described above, the trail data can be sequentially acquired and transmitted even when an inappropriate situation for information security continues for a long time.

  Also, the trail transmission process at the inspection interval may always be started, and the trail transmission process at the inspection interval is performed only when there is a security problem (for example, when the terminal front state is “peep” or “spoofing”). If there is no security problem (for example, when the terminal front state is “person”), the trail transmission process based on the inspection interval may not be started.

[Fourth Embodiment]

  Next, a fourth embodiment of the present invention will be described.

  In addition, about the structure which concerns on 1st thru | or 3rd embodiment, and the process in a flowchart, the same thing is demonstrated using the same code | symbol and the description is abbreviate | omitted for the detail.

  The fourth embodiment differs from the first to third embodiments in the storage location of the trail acquisition rule and the device that performs the trail acquisition rule evaluation.

  FIG. 11 is a diagram illustrating an example of a configuration of each device and functional blocks in the information processing system according to the fourth embodiment of the present invention.

  This information processing system has a configuration in which one or more information processing terminals 110, one or more trail management apparatuses 150, and one or more audit processing terminals 180 are connected via a network. The configuration is the same as that of the first embodiment (FIG. 1).

  Hereinafter, differences in configuration from the first embodiment will be described.

  In this embodiment, instead of the trail acquisition rule evaluation unit 114 and the trail acquisition rule storage unit 119 provided in the information processing terminal 110 in the first embodiment, the trail management apparatus 150 includes a trail acquisition rule evaluation unit 1103 and a trail acquisition rule. A storage unit 1104 is provided.

  Further, the information processing terminal 110 includes an information leakage degree index transmission unit 1101 that transmits an information leakage degree index for evaluating the trail rule to the trail management apparatus, and a trail acquisition rule evaluation unit 1103 of the trail management apparatus 150. An evaluation result receiving unit 1102 that receives the evaluated result is provided.

  Next, processing of the information processing terminal 110 in the fourth embodiment will be described with reference to FIG.

  In addition, description is abbreviate | omitted about the same process as 1st Embodiment, and a difference is mainly demonstrated.

  Steps S501 to S504 are the same as those in the first embodiment.

  If it is determined in step S504 that there is a change in the terminal front state and other states related to the information processing terminal 110, the process proceeds to S1201. If it is not determined that there is a change, the process proceeds to step S506 and waits until the next section video is acquired.

  In step S1201, the information leakage degree index acquisition unit 115 acquires various data (screen snapshot, activation AP list) for measuring the information leakage degree index.

  In step S <b> 1202, the information leakage degree index transmission unit 1101 transmits the acquired information leakage degree index to the trail management apparatus 150.

  In step S1203, the trail management apparatus 150 performs a trail acquisition rule evaluation process, which will be described later, and transmits the evaluation result to the information processing terminal 110.

  In step S1204, the evaluation result receiving unit 1102 of the information processing terminal 110 receives the evaluation result transmitted from the trail management apparatus 150.

  In step S1205, the trail control unit 116 confirms whether there is a matched rule from the received evaluation result. If there is a matched rule, the process proceeds to step S1206. If there is no matched rule, the process waits until the next section video is acquired.

  In step S1206, the trail control unit 116 instructs the trail acquisition unit 117 to acquire the trail element described in the trail element column of the matched trail acquisition rule, and the trail acquisition unit 117 acquires the instructed data and the like. To do.

  In step S1206, trail data is created based on the acquired trail element.

  In step S <b> 1207, the trail control unit 116 instructs the trail transmission unit 118 to transmit the created trail data, and the trail transmission unit 118 transmits the trail data to the trail management apparatus 150.

  In step S1208, the trail receiving unit 151 of the trail management apparatus 150 receives the trail data transmitted from the information processing terminal 110, and the trail storage unit 153 stores it in the external memory 211. The saved trail can be confirmed on the screen illustrated in FIG. 7 as in the first embodiment.

  Hereinafter, the detailed flow of the trail acquisition rule evaluation process in step S1203 will be described with reference to FIG.

  In step S1301, the trail management apparatus 150 receives the information leakage degree index transmitted from the information processing terminal 110, and temporarily stores it in the RAM 203 or the like.

  In steps S601 to S605, the trail management apparatus 150 performs the same processing as that performed in the information processing terminal 110 in the trail transmission flow (FIG. 6) of the first embodiment.

  In step S605, it is determined based on the evaluation result in step S604 whether or not the rule is met. If “match”, the process proceeds to step S1302, and if “does not match”, the process proceeds to step S606.

  In step S606, the process proceeds to step S603 to start processing the next trail acquisition rule.

  In step S1302, the trail acquisition rule evaluation unit 1103 evaluates in step S604, and temporarily stores the trail acquisition rule that matches the condition in the RAM 203 or the like.

  When all the trail acquisition rules have been evaluated, in step S1303, the accumulated rules are transmitted to the information processing terminal 110, and this flow ends.

  According to the fourth embodiment, the trail acquisition rules can be centrally managed, and the trail management device 150 can perform centralized management.

  In the present embodiment, the trail management apparatus 150 is configured to perform the trail acquisition rule evaluation and the storage of the trail data, but may be configured to be performed by a separate apparatus (server). In addition, the information processing terminal 110 is configured to execute the determination of the terminal front state, the acquisition of the information leakage degree index, and the acquisition of the trail element, but the trail management apparatus 150 performs the processing on the information processing terminal 110. It may be configured to instruct execution.

  As described above, according to the present invention, when a situation that matches a predetermined trail acquisition rule occurs, the situation at the time of occurrence can be recorded and checked by the administrator. Thereby, the administrator can grasp the handling of information at the information processing terminal used in a remote environment such as a telework environment represented by telecommuting.

  In addition, even if a situation such as peeping or impersonation occurs, it does not necessarily lead to information leakage immediately, and if the trail data is sent to the administrator in such a case, the administrator's confirmation The burden of. Therefore, by using the trail acquisition rule including the application being executed and the content displayed on the screen as in the present invention, it is possible to reduce the burden of the administrator's confirmation work.

  It should be noted that the configuration and contents of the various data described above are not limited to this, and it goes without saying that the various data and configurations are configured according to the application and purpose.

  Further, the program in the present invention is a program for causing a computer to execute the processing of FIG. 5 or FIG. 10 and FIG. The program in the present invention may be a program for each process in FIG. 5 or FIG. 10 and FIG.

  As described above, a recording medium that records a program that implements the functions of the above-described embodiments is supplied to a system or apparatus, and a computer (or CPU or MPU) of the system or apparatus stores the program stored in the recording medium. It goes without saying that the object of the present invention can also be achieved by reading and executing.

  In this case, the program itself read from the recording medium realizes the novel function of the present invention, and the recording medium recording the program constitutes the present invention.

  As a recording medium for supplying the program, for example, a flexible disk, hard disk, optical disk, magneto-optical disk, CD-ROM, CD-R, DVD-ROM, magnetic tape, nonvolatile memory card, ROM, EEPROM, silicon A disk or the like can be used.

  Further, by executing the program read by the computer, not only the functions of the above-described embodiments are realized, but also an OS (operating system) operating on the computer based on an instruction of the program is actually It goes without saying that a case where the function of the above-described embodiment is realized by performing part or all of the processing and the processing is included.

  Furthermore, after the program read from the recording medium is written to the memory provided in the function expansion board inserted into the computer or the function expansion unit connected to the computer, the function expansion board is based on the instructions of the program code. It goes without saying that the case where the CPU or the like provided in the function expansion unit performs part or all of the actual processing and the functions of the above-described embodiments are realized by the processing.

  The present invention may be applied to a system constituted by a plurality of devices or an apparatus constituted by a single device. Needless to say, the present invention can be applied to a case where the present invention is achieved by supplying a program to a system or apparatus. In this case, by reading a recording medium storing a program for achieving the present invention into the system or apparatus, the system or apparatus can enjoy the effects of the present invention.

  Furthermore, by downloading and reading a program for achieving the present invention from a server, database, etc. on a network using a communication program, the system or apparatus can enjoy the effects of the present invention. In addition, all the structures which combined each embodiment mentioned above and its modification are also included in this invention.

DESCRIPTION OF SYMBOLS 110 Information processing terminal 111 Image | video input part 112 Terminal front state change detection part 113 Face recognition part 114 Trail acquisition rule evaluation part 115 Information leakage degree index acquisition part 116 Trail control part 117 Trail acquisition part 118 Trail transmission part 119 Trail acquisition rule memory | storage part 150 Trail Management Device 151 Trail Receiving Unit 152 Audit Operation Processing Unit 153 Trail Storage Unit 180 Audit Processing Terminal 181 Audit Operation Unit 1101 Information Leakage Index Transmitting Unit 1102 Evaluation Result Receiving Unit 1103 Trail Acquisition Rule Evaluation Unit 1104 Trail Acquisition Rule Storage Unit

Therefore, the object of the present invention has been made in view of the above-mentioned problems, and is obtained for trail data obtained when a problem occurs in a remote environment such as telework represented by telecommuting. It is to provide a mechanism capable of confirming the state of the information processing apparatus as a basis .

The information processing apparatus of the present invention, an information processing apparatus, an information processing system in which a trail management device for registration is communicably connecting trail data for tracking information browsing status in the information processing apparatus, Rule storage means for storing a trail acquisition rule that makes a state of a predetermined information processing apparatus a condition for acquiring trail data, an acquisition means for acquiring the state of the information processing apparatus, and a state of the acquired information processing apparatus , and rules determining means for determining whether they meet the criterion for obtaining the trail data of the trail capture rule, and a display control means for displaying the status of the determined the information processing apparatus and matching by the rule determination unit, It is characterized by providing.

The information processing system of the present invention, an information processing apparatus, an information processing system in which a trail management device for registration is communicably connecting trail data for tracking information browsing status in the information processing apparatus, Rule storage means for storing a trail acquisition rule that makes a state of a predetermined information processing apparatus a condition for acquiring trail data, an acquisition means for acquiring the state of the information processing apparatus, and a state of the acquired information processing apparatus , and rules determining means for determining whether they meet the criterion for obtaining the trail data of the trail capture rule, and a display control means for displaying the status of the determined the information processing apparatus and matching by the rule determination unit, It is characterized by providing.

The method of the present invention, an information processing apparatus, the trail managing unit that registers the trail data for tracking information browsing status in the information processing apparatus is communicably connected, the state of the predetermined information processing apparatus A control method of an information processing system comprising rule storage means for storing a trail acquisition rule that is a condition for acquiring trail data , wherein the acquisition means acquires the state of the information processing apparatus, and rule determination means the state of the acquired information processing apparatus, a rule determining step of determining whether they meet the criterion for obtaining the trail data of the trail capture rule, the display control unit, when matching by the rule determination unit And a display control step for displaying the determined state of the information processing apparatus .

Program of the present invention, an information processing apparatus, the trail managing unit that registers the trail data for tracking information browsing status in the information processing apparatus is communicably connected, the state of the predetermined information processing apparatus, A program that can be executed in an information processing system including a rule storage unit that stores a trail acquisition rule that is a condition for acquiring trail data, the information processing system including an acquisition unit that acquires a state of the information processing device; , the state of the acquired information processing apparatus, and rules determining means for determining whether they meet the criterion for obtaining the trail data of the trail capture rule, the information processing apparatus determined to be matched by the rule determination unit It is made to function as a display control means for displaying the state of the above.

According to the present invention, in a remote environment such as telework represented by telecommuting, a mechanism capable of confirming the status of an information processing apparatus that is the basis for acquisition of trail data acquired when a problem occurs, etc. Can be provided.

Claims (26)

The information processing apparatus is communicably connected to a trail management apparatus that registers trail data for tracking information browsing status in the information processing apparatus, and associates the state of the information processing apparatus with the trail element to be acquired by the information processing apparatus. An information processing apparatus comprising rule storage means for storing the given trail acquisition rule,
State determination means for determining a terminal forward state of the information processing apparatus;
Rule determination means for determining whether the state of the information processing apparatus including the terminal forward state determined by the state determination means matches a trail acquisition rule stored in the rule storage means;
A trail element acquisition means for acquiring a trail element according to the rule determined to be matched by the rule determination means;
Trail data transmission means for transmitting trail data including the trail element acquired by the trail element acquisition means to the trail management apparatus so as to be registered in the trail management apparatus;
An information processing apparatus comprising:   The information processing apparatus according to claim 1, wherein the state of the information processing apparatus in the trail acquisition rule includes a running application as a condition.   The information processing apparatus according to claim 1, wherein the state of the information processing apparatus in the trail acquisition rule includes a keyword displayed on a display unit of the information processing apparatus as a condition.   4. The information processing apparatus according to claim 1, wherein the state of the information processing apparatus in the trail acquisition rule includes a condition regarding a date and time when the terminal front state occurs.   The information processing apparatus according to any one of claims 1 to 4, wherein the state of the information processing apparatus in the trail acquisition rule includes an open file as a condition.   The information processing apparatus according to claim 1, wherein the state of the information processing apparatus in the trail acquisition rule includes printed data as a condition.   The information processing apparatus according to claim 1, wherein the state of the information processing apparatus in the trail acquisition rule includes a transmitted mail as a condition.   The information processing apparatus according to claim 1, wherein the trail element in the trail acquisition rule includes a terminal front photograph.   The information processing apparatus according to claim 1, wherein the trail element in the trail acquisition rule includes a screen snapshot of the information processing apparatus.   The information processing apparatus according to claim 1, wherein the trail element in the trail acquisition rule includes information indicating an application activated in the information processing apparatus.   The information processing apparatus according to claim 1, wherein a print log is included in the trail element in the trail acquisition rule.   The information processing apparatus according to any one of claims 1 to 11, wherein the trail element in the trail acquisition rule includes a log of an email transmitted from the information processing apparatus.   The information processing apparatus according to claim 1, wherein the trail element in the trail acquisition rule includes information indicating a file opened in the information processing apparatus. The trail acquisition rule includes an action when the trail acquisition rule is matched,
The control means for controlling the information processing apparatus according to an action included in the trail acquisition rule determined to match when the rule determination means determines that the trail acquisition rule matches. The information processing apparatus according to any one of claims 1 to 13.   The rule determining means, when there is a change in the terminal forward state, a trail acquisition rule in which the state of the information processing apparatus including the terminal forward state determined by the state determining means is stored in the rule storage means The information processing apparatus according to claim 1, wherein the information processing apparatus determines whether or not the information matches.   The rule determining means stores the state of the information processing apparatus including the terminal front state determined by the state determining means when the predetermined time has elapsed since the previous determination, in the rule storage means. The information processing apparatus according to any one of claims 1 to 14, wherein the information processing apparatus determines whether or not the trace acquisition rule matches. A rule storage unit that is communicably connected to an information processing apparatus and stores a trail acquisition rule in which a state of the information processing apparatus and a trail element to be acquired by the information processing apparatus are associated; A trail management device for registering trail data for tracking information browsing status at
Rule determination means for determining whether the state of the information processing apparatus received from the information processing apparatus matches a trail acquisition rule stored in the rule storage means;
A determination result transmitting means for transmitting a rule determined to be matched by the rule determining means to the information processing apparatus;
Trail data registration means for registering in the trail data storage means the trail data including the trail element acquired by the information processing apparatus according to the rule transmitted by the determination result transmission means received from the information processing apparatus;
A trail management device comprising: An information processing apparatus comprising rule storage means for storing a trail acquisition rule in which a state of the information processing apparatus and a trail element to be acquired by the information processing apparatus are associated, and information browsing status in the information processing apparatus An information processing system that is communicably connected to a trail management device that registers trail data for tracking,
The information processing apparatus includes:
State determination means for determining a terminal forward state of the information processing apparatus;
Rule determination means for determining whether the state of the information processing apparatus including the terminal forward state determined by the state determination means matches a trail acquisition rule stored in the rule storage means;
A trail element acquisition means for acquiring a trail element according to the rule determined to be matched by the rule determination means;
Trail data transmission means for transmitting trail data including the trail element acquired by the trail element acquisition means to the trail management apparatus so as to be registered in the trail management apparatus;
The trail management device comprises:
Trail data registration means for registering the trail data received from the information processing apparatus in a trail data storage means;
An information processing system comprising: An information processing apparatus; and rule storage means for storing a trail acquisition rule in which a state of the information processing apparatus and a trail element to be acquired by the information processing apparatus are associated, and information browsing status in the information processing apparatus An information processing system connected to a trail management device for registering trail data for tracking
The information processing apparatus includes:
State determination means for determining a terminal forward state of the information processing apparatus;
State transmitting means for transmitting the state of the information processing device including the terminal front state to the trail management device;
In accordance with the rule determined by the trail management device to match the state of the information processing device, trail element acquisition means for acquiring a trail element;
Trail data transmission means for transmitting trail data including the trail element acquired by the trail element acquisition means to the trail management apparatus so as to be registered in the trail management apparatus;
The trail management device comprises:
Rule determination means for determining whether the state of the information processing apparatus received from the information processing apparatus matches a trail acquisition rule stored in the rule storage means;
A determination result transmitting means for transmitting a rule determined to be matched by the rule determining means to the information processing apparatus;
Trail data registration means for registering trail data including trail elements acquired by the information processing device in accordance with the rules transmitted by the determination result transmission means in the trail data storage means;
An information processing system comprising: An information processing apparatus and a trail management apparatus for registering trail data for tracking information browsing status in the information processing apparatus are communicably connected, and are acquired by the information processing apparatus and the state of the information processing apparatus. An information processing system comprising rule storage means for storing a trail acquisition rule associated with a power trail element,
State determination means for determining a terminal forward state of the information processing apparatus;
Rule determination means for determining whether the state of the information processing apparatus including the terminal forward state determined by the state determination means matches a trail acquisition rule stored in the rule storage means;
A trail element acquisition means for acquiring a trail element according to the rule determined to be matched by the rule determination means;
Trail data registration means for registering trail data including the trail element acquired by the trail element acquisition means in the trail data storage means;
An information processing system comprising: The information processing apparatus is communicably connected to a trail management apparatus that registers trail data for tracking information browsing status in the information processing apparatus, and associates the state of the information processing apparatus with the trail element to be acquired by the information processing apparatus. A method for controlling an information processing apparatus including rule storage means for storing a given trail acquisition rule,
A state determination step in which a state determination unit determines a terminal forward state of the information processing apparatus;
A rule determining step for determining whether a state of the information processing apparatus including the terminal forward state determined by the state determining step matches a trail acquisition rule stored in the rule storage unit;
A trail element acquisition means for acquiring a trail element according to the rule determined to be matched by the rule determination step;
A trail data transmission unit transmits trail data including the trail element acquired in the trail element acquisition step to the trail management apparatus so as to be registered in the trail management apparatus; and
An information processing apparatus control method comprising: A rule storage unit that is communicably connected to an information processing apparatus and stores a trail acquisition rule in which a state of the information processing apparatus and a trail element to be acquired by the information processing apparatus are associated; A trail management apparatus control method for registering trail data for tracking information browsing status at
A rule determining step for determining whether the state of the information processing apparatus received from the information processing apparatus matches a trail acquisition rule stored in the rule storage means;
A determination result transmitting step for transmitting a rule determined to be matched by the rule determining unit to the information processing apparatus;
Trail data for registering trail data including trail elements acquired by the information processing device in accordance with the rules transmitted by the determination result transmission unit, received from the information processing device, in the trail data storage unit. Registration step;
A method for controlling a trail management apparatus, comprising: An information processing apparatus and a trail management apparatus for registering trail data for tracking information browsing status in the information processing apparatus are communicably connected, and are acquired by the information processing apparatus and the state of the information processing apparatus. A control method of an information processing system comprising rule storage means for storing a trail acquisition rule associated with a power trail element,
A state determination step in which a state determination unit determines a terminal forward state of the information processing apparatus;
A rule determining step for determining whether a state of the information processing apparatus including the terminal forward state determined by the state determining step matches a trail acquisition rule stored in the rule storage unit;
A trail element acquisition unit acquires a trail element in the information processing apparatus according to the rule determined to be matched by the rule determination step.
Trail data registration means for registering trail data including the trail element acquired in the trail element acquisition step in the trail data storage means,
An information processing system control method comprising: The information processing apparatus is communicably connected to a trail management apparatus that registers trail data for tracking information browsing status in the information processing apparatus, and associates the state of the information processing apparatus with the trail element to be acquired by the information processing apparatus. A program that can be executed in an information processing apparatus having rule storage means for storing a given trail acquisition rule,
The information processing apparatus;
State determination means for determining a terminal forward state of the information processing apparatus;
Rule determination means for determining whether the state of the information processing apparatus including the terminal forward state determined by the state determination means matches a trail acquisition rule stored in the rule storage means;
A trail element acquisition means for acquiring a trail element according to the rule determined to be matched by the rule determination means;
Trail data transmission means for transmitting trail data including the trail element acquired by the trail element acquisition means to the trail management apparatus to be registered in the trail management apparatus;
A program characterized by functioning as A rule storage unit that is communicably connected to an information processing apparatus and stores a trail acquisition rule in which a state of the information processing apparatus and a trail element to be acquired by the information processing apparatus are associated; A program executable in a trail management apparatus for registering trail data for tracking information browsing status in
The trail management device;
Rule determination means for determining whether the state of the information processing apparatus received from the information processing apparatus matches a trail acquisition rule stored in the rule storage means;
A determination result transmitting means for transmitting a rule determined to be matched by the rule determining means to the information processing apparatus;
Trail data registration means for registering in the trail data storage means trail data including trail elements acquired by the information processing apparatus in accordance with the rules transmitted by the determination result transmission means received from the information processing apparatus;
A program characterized by functioning as An information processing apparatus and a trail management apparatus for registering trail data for tracking information browsing status in the information processing apparatus are communicably connected, and are acquired by the information processing apparatus and the state of the information processing apparatus. A program executable in an information processing system comprising rule storage means for storing a trail acquisition rule associated with a power trail element,
The information processing system;
State determination means for determining a terminal forward state of the information processing apparatus;
Rule determination means for determining whether the state of the information processing apparatus including the terminal forward state determined by the state determination means matches a trail acquisition rule stored in the rule storage means;
A trail element acquisition means for acquiring a trail element according to the rule determined to be matched by the rule determination means;
Trail data registration means for registering trail data including the trail element acquired by the trail element acquisition means in the trail data storage means;
A program characterized by functioning as

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