JP2017528855A - Hierarchical subscription management - Google Patents

Abstract

Embodiments of the present invention provide subscription management services that allow organizations to create unique proposals, plans, and subscriptions. Resources are created in a hierarchy under organizational subscriptions. Each subscriber is a higher level sub-organization and can manage its services independently. Administrators for each subscriber at each level can define their subordinate organizations. Each subscriber can install this organization service as long as its own organization service is supported by the subscription. Subscribers can create their own organizational plans, such as defining how services are packaged and provided to other sub-organizations and end users. For example, resellers can create service packages at different price levels and provide them to tenants. Administrators can create organizational subscriptions that are managed by subscribers. [Selection] Figure 3

Description

  [0001] Cloud computing enables ubiquitous on-demand network access to a shared pool of configurable computing resources. This computing resource can be quickly provisioned and released with minimal administrative effort or service provider intervention. These resources can include, for example, processing, servers, storage, applications, network bandwidth, and services. A typical cloud model provides on-demand self-service, wide area network access, resource pool, rapid elasticity, and measured service. Cloud consumers provision computing power unilaterally as needed without service provider intervention. Cloud services are available via public and / or private networks and are accessed using standard mechanisms. Cloud provider computing resources can be made available to serve multiple consumers by dynamically allocating and reallocating physical and virtual resources according to consumer demand (ie multi-tenant) Pooled.

  [0002] Cloud consumers generally do not manage or gain knowledge of the resources provided, and resource locations need only be supported by one or more distributed data centers. Cloud services are elastically provisioned and released to handle the rapid scale-up associated with demand. As a result, its capabilities may seem infinite to consumers and available for provisioning at any point in any amount. The cloud system automatically controls and optimizes resource usage by taking advantage of the metering capabilities appropriate to the type of service.

  [0003] Existing cloud systems provide subscribers with a comprehensive plan so that the same services, theming, usage data collection, and billing apply to all subscribers.

  [0004] Data centers or distributed computer systems can be used to provide cloud services to subscribers. Preferably, the provider configures the data center by subscribing to a zero-day plan that provides a predetermined set of services and resources at the data center. The provider can then create one or more organizations and / or reseller plans for other entities. An organization subscribes to a selected organization plan that provides a set of services. Preferably, this organization creates a plan that is proposed to the subordinate organization for subscription. Resellers can subscribe to reseller plans. Preferably, the reseller can provide a plan for resale to the tenant.

  [0005] This summary is provided to introduce a selection of concepts in a simplified form that are further described below in the detailed description. This summary is not intended to identify key features or essential features of the claimed subject matter, nor is it intended to be used to limit the scope of the claimed subject matter.

  [0006] Embodiments of the present invention provide a subscription management service that allows an organization to create unique offers, plans, and subscriptions. Resources are created hierarchically under an organizational subscription. Each subscriber is a higher level sub-organization and can manage its services independently. Administrators for each subscriber at each level can define their subordinate organizations. Each subscriber can install this organization service as long as its own organization service is supported by the subscription. Subscribers can create their own organizational plans, such as defining how services are packaged and provided to other sub-organizations and end users. For example, resellers can create service packages at different price levels and offer them to tenants. Administrators can create organizational subscriptions that are managed by subscribers.

[0007] To further clarify the above and other advantages and features of the embodiments of the present invention, a more specific description of the embodiments of the present invention will be given with reference to the accompanying drawings. It will be appreciated that these drawings depict only typical embodiments of the invention and therefore should not be construed as limiting its scope. The present invention will be described more specifically and in detail by using the accompanying drawings.
FIG. 1 is a high-level block diagram of a system that provides enterprise users with access to local, on-premises resources and remote or public resources. FIG. 2 is a block diagram of a data center providing a cloud computing service or a distributed computing service, according to one embodiment. FIG. 3 illustrates a subscription management hierarchy according to one embodiment. FIG. 4 is a flowchart illustrating a method for providing a hierarchical subscription service in one embodiment. FIG. 5 is a flowchart illustrating a method for providing a reseller plan according to one embodiment. FIG. 6 is a flowchart illustrating a method for providing a reseller plan according to one embodiment.

  [0014] FIG. 1 is a high-level block diagram of a system that provides enterprise users with access to local, on-premises resources and remote or public resources. The local enterprise terminal 101 allows a user to directly access the on-premises data center 102 via the on-premises network 103. Users outside the enterprise 100 can access the on-premises data center 102 using the remote terminal 104. Terminals 101 and 104 may be, for example, desktops, laptops, notebooks, or tablet computers. Other devices such as dedicated terminals, smartphones, personal digital assistants (PDAs), etc. can also be used as terminals 101 and 104.

  [0015] The firewall 105 provides a network security system for the enterprise 100 and controls incoming and outgoing network traffic. The external terminal 104 can be connected to the corporate on-premises network 103 via the Internet 106 or any public or private network. Firewall 105 allows terminal 104 to access on-premises data center 102 if terminal 104 presents the appropriate credentials and authentication. Corporate users at the terminals 101 and 104 can also access the public data center 107 via the Internet 106.

  [0016] The on-premises data center 102 and the public data center 107 can provide "cloud computing" services to the enterprise 100 and other users. By freeing enterprise users from managing information technology (IT) infrastructures, cloud computing allows services to scale on demand, while offering virtually unlimited computation, storage, and Provide network resources at a low price.

  [0017] FIG. 2 is a block diagram of a data center 200 that provides a cloud computing service or a distributed computing service, according to one embodiment. A plurality of servers 201 are managed by the data center management controller 202. The load balancer 203 distributes requests and workloads across the servers 201, avoids situations where one server 201 becomes overused, and maximizes the available capacity and processing capacity of resources in the data center 200. The router / switch 204 supports data traffic through the external network 205 between the servers 201 and between the data center 200 and external resources and users. The external network 205 may be a local area network (LAN) in the case of a company, an on-premises data center 102 or the Internet in the case of a public data center (107).

  [0018] Server 201 may be a conventional single computing device and / or may be configured as individual blades in a rack of many server devices. Server 201 has input / output (I / O) connectors that manage communication with other database entities. One or more host processors in each server 201 run a host operating system (O / S) that supports multiple virtual machines (VMs). Each VM can perform its own O / S so that each VM O / S at the server is different, or the same or a mixture of both. The VM OS may be, for example, different versions of the same O / S (eg, different VMs running different current and older versions of the Windows® operating system). Additionally or alternatively, the VM O / S may be provided by different manufacturers (eg, some VMs run the Windows® operating system, while other VMs are Linux®). Run the operating system). Each VM can then execute one or more applications (applications). Each server also includes storage (eg, hard disk drive (HDD)) and memory (eg, RAM) that can be accessed and used by the host processor and VM.

  [0019] Cloud computing is the delivery of computing power as a service, making access to IT resources such as computing power, networking, and storage available like water from a faucet. As with any utility, you usually pay only for what you use in cloud computing. By using cloud services, you can take advantage of the power of a large data center without having to build, manage, and maintain costly and complex IT building blocks. The cloud removes much of the complexity of IT and focuses on infrastructure, data, and application development that is actually relevant to the business.

  [0020] The data center 200 provides a pooled resource, and a customer or tenant dynamically provisions this resource without the need to add more servers or additional networking and applications as needed. It can be scaled. This makes it possible for the tenant to obtain the necessary computing resources, and there is no need to procure, provision and manage the infrastructure on an ad hoc basis for each application. The cloud computing data center 200 allows tenants to dynamically scale up or down resources to meet the current needs of their business. In addition, the operator of the data center can provide services based on the usage status to the tenant, and the tenant only has to pay for the resources used when they are needed. For example, the tenant may first use one VM on the server 201-1 to execute the application. As demand increases, the data center may initially start additional VMs on the same server and / or on a new server 201-N as needed. These additional VMs can cease operation if demand subsequently drops.

  [0021] The data center 200 may offer guaranteed availability, disaster recovery, and backup services. For example, the data center can designate one VM on server 201-1 as the primary location for the tenant's application, and the second VM in case the first VM or server 201-1 fails. Can be started as standby or backup on the same or different servers. The database manager 202 automatically moves incoming user requests from the primary VM to the backup VM without requiring tenant intervention. Although the data center 200 is illustrated as one location, it will be appreciated that the server 201 can be distributed across multiple locations across the globe to provide additional redundancy and disaster recovery capabilities.

  [0022] Data center operators can propose different levels of cloud computing services to tenants. In the infrastructure as a service (IaaS) proposal, the lower level IT stack is delivered as a service, freeing developers from much of the complexity of provisioning physical machines and configuring the network. IaaS allows tenants to easily provision virtual machines in a highly scalable and available cloud environment, develop and test solutions, and deploy applications to production. The platform as a service (PaaS) proposal provides everything from network connectivity through runtime. PaaS facilitates development by providing operating system management, including additional support and updates for application services. With PaaS, tenants can concentrate on the business logic of an application and quickly move the application from conception to activation. Software as a service (SaaS) proposal manages the underlying components of the IT stack, including application code, by delivering a complete application or set of applications to a customer via a web browser They can eliminate their need.

  [0023] Referring again to FIG. 1, companies use public data centers or public cloud computing services to save money, reduce management requirements, or use specific services offered. can do. On the other hand, enterprises can also use on-premises data centers or private cloud services to ensure data security or use, for example, enterprise specific applications. It should be understood that companies do not need to use private cloud services using on-premises data centers. Alternatively, private cloud services may be provided by a data center that restricts access to the enterprise. Enterprise use of both public and private cloud services is commonly referred to as hybrid cloud.

  [0024] FIG. 3 illustrates a subscription management hierarchy according to one embodiment. The provider 301 is a data center or a cloud service administrator. The provider subscribes to a zero-day plan. A zero-day plan provides an initial set of services and resources in a data center or cloud service for use by a provider. The provider can also define one or more reseller plans for use by the cloud service reseller 302. These reseller plans provide various configurations of services, resources, security, authentication, fee structures, etc. that are available from the data center or from the cloud service from provider 301.

  [0025] Provider 301 manages reseller subscriptions for various reseller plans. Provider 301 also tracks the use of reseller data center services and resources and charges reseller 302 accordingly.

  [0026] Reseller 302 subscribes to a selection from reseller plans proposed by provider 301. Each reseller 302 defines one or more tenant plans proposed to the tenant 303. Tenant 303 is a data center service and resource end user. Similar to reseller plans, tenant plans provide various configurations of services, resources, security, authentication, fee structures, etc. that are available to end users from data centers or cloud services. Reseller 302 manages tenant subscriptions and tracks tenant data center service and resource usage for billing purposes.

  [0027] Tenant 303 subscribes to one of the tenant plans proposed by reseller 302 to gain access to desired services and resources in the data center. It will be appreciated that although the term “reseller” is used in the intermediary organization in FIG. 3, the administrator at this level need not be a commercial enterprise. For example, reseller 302 may correspond to a corporate IT department, which provides subscriptions to various tenant 303 organizations or departments within the company. Enterprise IT departments can offer different data center subscriptions to different departments, depending on the type of services and resources required. Alternatively, reseller 302 may be a service provider that provides data center and cloud services to unrelated tenants 303.

  [0028] Plans created by providers 301 or resellers 302 can provide different combinations of services and resources. In addition, different plan proposals may include different service level agreements (SLAs), different allocated disk quotas, different resale capabilities, and the like.

  [0029] Data center or cloud service management (ie, subscriptions and resources) can also be subdivided into a hierarchy. Each subscriber is a higher level subordinate organization and can independently manage its services. The administrator for each subscriber at each level can define their sub-organizations. Each subscriber can install that service as long as their own organizational service is supported by the subscription. Subscribers can create their own organizational plans, such as defining how services are packaged and proposed to other sub-organizations and end users. For example, resellers can create service packages at different price levels and offer them to tenants. Administrators can create organizational subscriptions that are managed by subscribers.

  [0030] Subscribers can apply their own theming to subscriptions, such as logos, color schemes, and user interface elements exposed to sub-organizations and end users. . Each sub-organization can provide and access a gallery or marketplace of applications and services that can be installed. For billing purposes, each organization can collect usage data from subordinate organizations.

  [0031] Providers and / or organizations can also assign Domain Name System (DNS) names to portals that provide a user experience for organizations and tenants. Providers and / or organizations may also expose a management API that provides program access to manage data center or cloud service resources.

  [0032] Each organization can also manage which data centers or cloud services a subscriber can access or attach. Additional features such as an identity provider used by the subscriber can also be controlled by the organization to control where the identity of the subscriber is defined.

  [0033] All management functions are provided under a hierarchical subscription context, rather than a comprehensive context with one administrator. Subscription management is not a separate administrator and tenant portal, but a dedicated service that provides both a tenant and administrator experience.

  [0034] Subscription management services allow organizations to create unique offers, plans, subscriptions, and the like. Instead of being limited to a comprehensive set of resources, resources are created under an organization subscription.

  [0035] An organization can become a reseller of these services and resources by repackaging the services and resources provided by the provider into a customized subscription. Organization tenants (ie, members of the organization) can subscribe to organization proposals and organization data center plans. Role-based access control is used to access organizational plans and proposals. Organization proposals and plans are secured so that they are accessible only to members of the organization. Here, all proposals are organized. When a subscription is created for an organization proposal, this subscription is associated with the same organization as the proposal for which it was created.

  [0036] In order to create an organization plan, the organization administrator needs to specify services to be included in the plan and allocated disk capacity. For example, when a service is given to an organization administrator for re-proposal (ie, resale) by a parent organization (ie, provider), or an organization administrator can change its service and the corresponding resource provider When installed to manage, services can appear in organizational plans.

  [0037] An administrator can create a plan and add a "subscription management" service to this plan. Only service administrators can add services to the plan. While creating the plan, the administrator further configures “allocated disk space” for the “subscription management” service. In addition, the service administrator further configures the constraints and features proposed in the plan. Once a plan with a “subscription management” service is created, it is possible to create a subscription to this plan (ie, the provider can propose this plan to a reseller and / or reseller Can propose this plan to tenants). Any subscription to a plan that includes a “subscription management” service automatically becomes an “organization” subscription. The administrator of this organization can then create organizational resources such as plans, proposals, subscriptions, etc. for this plan.

[0038] Install the service . The tenant of the subscription management service can register the service. This allows the organization administrator to install services in the data center and to register their resource providers (ie, management services) with the organization. Thus, in this model, all services are treated as “organization” services. Once a service has been registered, such as by providing a service endpoint, service name place, region, etc., the service can be added to a new plan.

[0039] Resell the plan . Another way of proposing services to a tenant or sub-organization is to “re-propose” services from the parent organization. When the parent organization creates an organization management plan, subscription management services are added to this plan. As part of configuring the subscription management service, the parent administrator specifies which plans can be “re-proposed” and how many times (ie, allocated disk space). The organization administrator who subscribes to such a plan is then allowed to “re-propose” the service specified in the allocated disk capacity configuration of the subscription management service.

  [0040] The reproposed plan includes service providers registered at the parent organization. Thus, the services of these reproposed plans are different from any locally registered services (eg, different services or different areas). Using this distinction makes it easier to attribute usage to the correct organization. Two different types of usage can be reported. First, the usage data stream generated by the services included in the tenant plan is reported by the service resource provider associated with the tenant subscription and exposed to the organization administrator by the usage collector. This is usually for billing purposes. Second, usage may be reported for “re-proposed” services by the subscription management service. These reproposed services are associated with the organization subscription and reported to the organization that provided the service for “reproposed”.

  [0041] Once the organizational concept has been established, themes, gallery / marketplace, usage collection, billing, management portal that provides program access to manage the portal and cloud resources that provide the user experience, And can be used for a range of other organizational scenarios, such as DNS names.

[0042] Zero-day plan . The zero-day plan applies to the provider or the first installed parent administrator. When a provider administrator sets up a data center service, a zero-day plan is used to determine which services and resources are available to the provider because there are no subscriptions in the provider.

[0043] Self-plan . When a new organization subscription is created by an organization tenant, this subscription is associated with a special self-plan. This plan automatically includes all of the services registered with the organization. Thus, when an organization administrator installs new services for an organization, these services are automatically available in the organization subscription.

[0044] The usage subsystem determines that these services are not provided by the parent organization, so the usage flow remains in the organization where the service is registered.
[0045] FIG. 4 is a flowchart illustrating a method for providing a hierarchical subscription service in one embodiment. In step 401, a data center management service is provided in a distributed computing system. A distributed computing system can provide public, private, or hybrid cloud services using, for example, servers located in one or more locations. Data center management services, like administrators, allow providers of distributed computing systems to manage subscriptions and resources. In step 402, one or more provider plans are created to join an organization. This provider plan allows organizations to independently manage a subset of distributed computing systems by proposing subscriptions and resources to data center tenants.

  [0046] In step 403, the organization creates at least one organization plan that includes services and resources available to the organization tenant by subscription. In step 404, the organization creates an organization subscription for the tenant. This subscription provides a set of services and resources in the selected organizational plan.

  [0047] In step 405, the organization may install one or more organization services that are only available to the organization and tenants of the organization. At step 406, the data center organization collects usage information for tenant usage associated with a subscription to the selected organization plan. In step 407, the organization charges the tenant based on the collected usage status information.

  [0048] FIG. 5 is a flowchart illustrating a method for providing a reseller plan, according to one embodiment. In step 501, a plurality of reseller plans are created. Reseller plans include a group of services that are managed by a data center provider and available for reseller use and resale. In step 502, a reseller subscription is created for the selected reseller plan. In step 503, the reseller creates a plurality of tenant plans managed by the reseller. The tenant plan includes a group of services available for use by the tenant. In step 504, a tenant subscription is created for the selected tenant plan.

  [0049] FIG. 6 is a flowchart illustrating a method for proposing a reseller plan according to one embodiment. In step 601, a plan is created. Plans are managed by the parent organization and provide access to services proposed in a distributed computing network. In step 602, the plan is proposed for subscription by the subordinate organization. In step 603, the subscription management service is configured to identify plans that are allowed to be re-proposed by the subordinate organization to the tenants of this subordinate organization.

  [0050] A non-exclusive example of a computer-implemented method for managing subscriptions in a data center includes providing a data center management service executing in a distributed computing system. Data center management services allow distributed computing system providers to manage subscriptions and resources. Furthermore, the method includes one or more provider plans for joining an organization to independently manage a subset of a distributed computing system by proposing subscriptions and resources to a data center tenant. Including the step of making.

  [0051] The method may also include installing one or more organization services that are only available to the organization and tenants of the organization. The method includes creating at least one organization plan that includes services and resources available to an organization tenant by subscription, creating an organization subscription for the tenant, wherein the subscription is selected organization Providing a set of services and resources in the plan, assigning a user interface theme to show to all of the organization's tenants, to add to the organization plan selected by the subscribing tenant One or more of providing a gallery of available data center services may be included.

  [0052] The method may further include collecting tenant usage status information related to the subscription to the selected organizational plan and charging the tenant based on the collected usage status information.

  [0053] The method includes assigning a domain name system (DNS) name selected by an organization to a portal that provides a user experience to a tenant, providing program access to manage resources in a distributed computing system. Exposing a management API provided to the organization, providing a subscription management service to the organization and tenant, the subscription management service allowing the organization and tenant to register for a new service One or more of the above may be included.

  [0054] Further, the method includes installing a new service by the organization, registering a resource provider for the new service, and adding the new service to at least one of the organization's plans. Steps may be included.

  [0055] Further, the method registers the provider with the distributed computing system and automatically subscribes the provider to a set of default services and resources defined in the zero-day plan as a result of the registration. And may be included.

  [0056] An example system for managing subscriptions in a data center includes one or more processors and one or more computer-readable storage media on which computer-executable instructions are stored. When a computer-executable instruction is executed by one or more processors, it causes the processor to create multiple reseller plans that are managed by the data center provider, and the reseller plans are used for reseller use and resale Includes a group of possible services and allows you to create reseller subscriptions for the selected reseller plan, create multiple tenant plans managed by the reseller, and the tenant plan is for use by tenants Includes a group of available services and lets you create a tenant subscription for the selected tenant plan.

  [0057] In addition, the system can include computer-executable instructions that, when executed by one or more processors, cause the processor to provide a data center management service executing on the one or more processors; This data center management service enables providers to manage subscriptions and resources.

  [0058] In addition, the system can include computer-executable instructions that, when executed by one or more processors, cause the processor to register a data center provider in a distributed computing system and result in registration. Automatically subscribe the provider to a set of default services and resources as defined in the zero-day plan.

  [0059] In addition, the system may include computer-executable instructions that, when executed by one or more processors, allow the processor to be used only by resellers and subscribers of the reseller tenant plan. Have one or more reseller services installed.

  [0060] In addition, the system can include computer-executable instructions that, when executed by one or more processors, cause the processors to receive tenant usage information associated with a subscription to a selected organizational plan. And charge the tenant based on the collected usage information.

  [0061] In addition, the system can include computer-executable instructions that, when executed by one or more processors, allow the processor to receive a domain name system (DNS) name selected by the organization. Assign a user experience to a portal that provides tenants and expose a management API that provides program access to the organization to manage resources in a distributed computing system.

  [0062] In addition, the system can include computer-executable instructions that, when executed by one or more processors, cause the processors to provide subscription management services to organizations and tenants, and subscription management services Allows organizations and tenants to register for new services.

  [0063] A non-limiting example of a computer-implemented method for creating a subscription plan in a distributed computing network is the step of creating multiple plans managed by a parent organization, which plan is distributed computing. Providing access to proposed services in the network, Proposing plans for subscription by sub-organizations, and among these plans, sub-organizations are re-proposed to the tenants of this sub-organization Configuring a subscription management service to identify one or more allowed.

  [0064] Although the subject matter has been described above in terms of structural features and / or methodological acts, the subject matter defined in the claims appended hereto is not necessarily limited to the specific features and acts described above. It will be understood that this is not a limitation. On the other hand, the specific features and acts described above are disclosed as exemplary embodiments for realizing the claims.

Claims (15)

A computer-implemented method,
Providing a data center management service executing in a distributed computing system, wherein the data center management service enables a distributed computing system provider to manage subscriptions and resources;
Creating one or more provider plans for joining an organization to independently manage a subset of the distributed computing system by proposing subscriptions and resources to a data center tenant. The tenant's access to resources in the distributed computing system is limited by the selected provider plan; and
Including a computer-implemented method. The computer-implemented method of claim 1, further comprising:
A computer-implemented method comprising installing an organization and one or more organization services that are available only to the organization's tenants. The computer-implemented method of claim 1, further comprising:
A computer-implemented method comprising creating at least one organization plan that includes services and resources available to an organization tenant by subscription. The computer-implemented method of claim 3, further comprising:
A computer-implemented method, comprising: creating an organization subscription for a tenant, wherein the subscription provides a set of services and resources in a selected organization plan. The computer-implemented method of claim 3, further comprising:
A computer-implemented method that includes assigning a user interface theme for presentation to all of the tenants of an organization. The computer-implemented method of claim 1, further comprising:
A computer-implemented method comprising providing a gallery of data center services available for addition to an organizational plan selected by a subscribing tenant. The computer-implemented method of claim 1, further comprising:
Collecting tenant usage information related to a subscription to a selected organizational plan;
Charging the tenant based on the collected usage information;
Including a computer-implemented method. The computer-implemented method of claim 1, further comprising:
A computer-implemented method comprising assigning a domain name system (DNS) name selected by the organization to a portal that provides a user experience to a tenant. The computer-implemented method of claim 1, further comprising:
A computer-implemented method comprising exposing a management API that provides program access to an organization to manage resources in the distributed computing system. The computer-implemented method of claim 1, further comprising:
A computer-implemented method, comprising: providing a subscription management service to an organization and tenant, the subscription management service allowing the organization and tenant to register for a new service. The computer-implemented method of claim 10, further comprising:
Installing new services by your organization,
Registering a resource provider for the new service;
Adding the new service to at least one of the organization's plans;
Including a computer-implemented method. The computer-implemented method of claim 1, further comprising:
Registering the provider with the distributed computing system;
Automatically subscribing the provider to a set of default services and resources defined in a zero-day plan as a result of the registration;
Including a computer-implemented method. A system,
One or more processors;
One or more computer-readable storage media having computer-executable instructions stored thereon;
Including
When the computer-executable instructions are executed by the one or more processors,
Create multiple reseller plans managed by a data center provider, the reseller plan comprising a group of services available for reseller use and resale;
Create a reseller subscription for the selected reseller plan,
Create a plurality of tenant plans managed by the reseller, the tenant plan includes a group of services available for use by the tenant, and tenant access to resources in the data center is selected tenant・ Limited by plan,
A system that allows tenant subscriptions to be made to selected tenant plans. 14. The system of claim 13, further comprising:
Registering the data center provider in a distributed computing system;
Automatically subscribes the provider to a set of default services and resources as defined in the zero-day plan as a result of the registration;
Including the system. 14. The system of claim 13, further comprising:
Installing one or more reseller services available only to resellers and subscribers of the reseller's tenant plan.

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