JP2017174368A - Commodity sales management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily provide a service which can give sufficient satisfaction to a user when customers are acquired in association with commodity liberalization of power, gas, or the like.SOLUTION: In an electronic information processing organization 8 of a commodity sales management system 1, a storage part 10 stores a plurality of pieces of customer data by making a customer 4 who approves use as a part or the total amount of an insurance fee distinguishable from a customer who does not approve the use on the basis of a command inputted from an input part 9. A control part 12 outputs customer data to an output part 11 in a mode for making customer data of the customer 4 who approves about the insurance fee distinguishable from customer data of the customer who does not approve about the insurance fee on the basis of the command inputted from the an input part 9.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a merchandise sales management system, and more particularly to a merchandise sales management system for dealing with the liberalization of electric power, gas, and the like.

  In recent years, as disclosed in, for example, Patent Literature 1, since the liberalization of retail sales of household power is being promoted, consumers (customers) can purchase electricity from their preferred companies. .

  Furthermore, in addition to the above-mentioned liberalization of electric power, the liberalization of retailing of city gas has been screamed, and it is considered that there may be an increase in the number of products that are liberalized in this way.

  Due to such a situation, new entrants are increasing rapidly in terms of sales of electricity, gas, etc., and so-called set sales including products such as electricity, gas, communication, etc. have come to be regarded as important.

  For this reason, intensifying competition is expected between many companies, including companies that have traditionally dealt with these products and new entrants, in reducing prices for electricity and gas.

JP 2016-31630 A

  However, when selling electricity, city gas, etc. that have been liberalized in retail, or LP gas, etc. that are affected by the liberalization of city gas, simply reducing the charges would be sufficient for customers. Cannot be obtained, and the sales contract with the customer cannot be sufficiently dealt with intensifying competition.

  In view of the above, the present invention is a product sales management capable of easily providing a service that can provide a satisfactory satisfaction for customers when acquiring customers for products affected by the liberalization of electricity, city gas, etc. The problem is to provide a system.

  As a result of intensive studies, the present inventor has come to know the basic configuration of a product sales management system as shown below.

  The first aspect of the basic configuration discovered by the present inventor is that when the product provider reduces the price of the handled product provided to the customer, the amount corresponding to the reduction in the price is obtained from the customer's consent. By treating it as a part or the full amount of the insurance fee, the product provider manages to provide insurance when selling the handled product. Here, the above “product provider” means a company that provides products, a retail store that provides products (for example, a private store), and the like (hereinafter the same). In addition, the above-mentioned “handled product” is not limited to one (one type) product, and may be a plurality of products (the same applies hereinafter). Furthermore, the above-mentioned “insurance” refers to life insurance, non-life insurance, etc., and specifically provides benefits to customers such as disability insurance, bicycle insurance, cancer insurance, fire insurance, earthquake insurance, and tsunami insurance. It means insurance to bring (the same applies hereinafter). In addition, the above “management” means that appropriate processing necessary for the management is performed using an electronic information processing organization represented by a computer, a network, or a communication line (hereinafter the same). ).

  According to such a basic configuration, for example, when a product provider who handles a product whose retail has been liberalized or a product related to the product is a service for a customer, the price of the product is simply Instead of reducing the amount, the amount corresponding to the reduction in the fee is treated as the insurance fee. That is, the merchandise provider bears a part or all of the insurance fee that the customer consents to join. And, part or all of the insurance fee will be treated as a discount, so customers can rest assured while enjoying the benefits of insurance by paying no or only a portion of the premium. You will be able to live a life. Therefore, it is possible for a customer to obtain a satisfactory satisfaction by subscribing to an attractive insurance for free or at a small fee rather than simply reducing the fee. Furthermore, it takes a lot of labor to find new insurance subscribers, but since the product provider has many customers who are already trusted, it is possible to easily contact the customers and solicit the insurance. For this reason, it is possible to conclude a sales contract for a product called insurance without effort, and it is extremely easy to conclude an insurance contract. In this case, it is preferable that the management of the amount of money provided by the product provider in response to the reduction in the fee and the management of the payment of the insurance premium are performed by an electronic information processing organization represented by a computer.

  The second aspect of the basic configuration discovered by the present inventor is that when the product provider reduces the charge of the handled product provided to the customer, the product provider insures the amount corresponding to the reduction in the charge. By paying the customer or his / her relatives as a part or all of the fee, the product provider manages the insurance service for selling the handled product. Here, the above-mentioned “relative” means a person who is a family, a relative or a person who is in a position to pay insurance premiums in the name of a customer (the same applies hereinafter).

  This basic structure is different from the structure of the first aspect described above only in that the product provider pays part or all of the insurance fee to the customer or their relatives. The operational effects are substantially as described above for the first aspect described above.

  The third aspect of the basic configuration discovered by the present inventor is that when the product provider reduces the fee for the handled product provided to the customer, the amount corresponding to the reduction in the fee is a part of the insurance fee. Alternatively, if the product handler of the product provider asks the customer whether or not the product is to be used as a full amount, and if the customer consents to use it as a part or the full amount of the premium, a part of the premium Alternatively, the merchandise provider handles the entire amount as a reduction in the fee, thereby managing that the merchandise provider provides insurance when selling the handled merchandise. Here, the above-mentioned “product handler” means an employee or agency of a company that provides products, or a store owner or store clerk of a retail store that provides products (the same applies hereinafter). In addition, the “question” described above is not limited to verbally asking a customer about a product, but also includes making an inquiry through a flyer, a mailing document, or the like (hereinafter the same).

  In this basic configuration, the product handler asks the customer whether or not to use the amount corresponding to the price reduction as part or all of the insurance premium, and uses it as part or all of the insurance premium. At the stage when it is decided to do so, the product handler gets the consent of the customer. In this case, since the product handler is in close contact with the customer, it is extremely advantageous in obtaining the above-mentioned consent. The management of the amount of money provided by the product provider in response to the reduction in fees and the management of insurance payments are preferably performed by an electronic information processing organization represented by a computer. It is preferable to communicate with a handling company through a network or a communication line.

  The fourth aspect of the basic configuration discovered by the present inventor is that when the product provider reduces the fee for the handled product provided to the customer, the amount corresponding to the reduction in the fee is set as a part of the insurance premium or If the merchandise handler of the product provider asks the customer whether or not to use it as a full amount, and if the customer consents to use it as part or all of the premium, part of the premium or The product provider pays the full amount to the customer or his / her relatives, thereby managing that the product provider provides insurance for selling the handled products.

  This basic configuration is different from the above-described configuration of the third aspect only in that the product provider pays part or all of the insurance premium to the customer or their relatives. The effect is substantially as described above for the third aspect.

  The fifth aspect of the basic configuration discovered by the present inventor is that when the product provider reduces the charge of the handled product provided to the customer, the amount corresponding to the reduction in the charge is set as a part of the insurance premium or If the product handler of the product provider asks the customer whether or not it is to be used as a full amount, and if the customer approves the use as part or all of the insurance premium, the product provider will Or the product handler contacts the salesperson of the insurance company, the salesperson of the insurance company enters into an insurance contract with the customer, and the product provider pays part or all of the insurance premium By handling as a reduction, the product provider manages to provide insurance for selling the handled product. Here, the “insurance company salesperson” means an employee or agency of the insurance company (hereinafter the same).

  In this basic configuration, when a product handler makes a business talk with a customer and the customer approves the insurance premium, the product handler notifies the salesperson of the insurance company to that effect, and the salesperson Will formally form an insurance contract with. Therefore, even if a salesperson of an insurance company has no knowledge of the customer, it is possible to easily make an insurance contract with the customer thanks to the product handling staff.

  The sixth aspect of the basic configuration discovered by the present inventor is that when the product provider reduces the charge of the handled product provided to the customer, the amount corresponding to the reduction in the charge is set as a part of the insurance premium or If the product handler of the product provider asks the customer whether or not it is to be used as a full amount, and if the customer approves the use as part or all of the insurance premium, the product provider will Or the product handler contacts the sales person of the insurance company, and the sales person of the insurance company enters into an insurance contract with the customer, and the product provider pays part or all of the insurance premium to the customer or It is to manage that the merchandise provider provides insurance when selling the handled merchandise by paying to the relatives.

  This basic configuration differs from the configuration of the fifth aspect described above only in that the product provider pays part or all of the insurance premium to the customer or their relatives. The effect is substantially as described above for the fifth aspect.

  The seventh aspect of the basic configuration discovered by the inventor is a price management process for managing the amount corresponding to the reduction in the charge when the charge of the handled product provided by the product provider to the customer is reduced, The product provider manages the amount of money managed in the price management process as part or all of the insurance premium, thereby managing that the product provider provides insurance when selling the handled product And having a sales management process.

  This basic configuration is substantially the same as the first aspect described above, and it is preferable that the price management process and the sales management process are performed by an electronic information processing organization represented by a computer. Therefore, this seventh aspect can also obtain substantially the same effect as the first aspect described above.

  The eighth aspect of the basic configuration discovered by the inventor is a price management process for managing the amount corresponding to the reduction in the fee when the product provider reduces the fee for the handled product provided to the customer; The product provider pays the customer or his / her relatives the amount of money managed in the price management process as part or all of the insurance premium, so that the product provider can provide insurance for selling the handled products. A sales management process for managing service.

  This basic configuration is different from the above-mentioned configuration of the seventh aspect only in that the product provider pays part or all of the insurance premium to the customer or his / her relatives in the sales management process. The operational effects are substantially as already described for the seventh aspect described above.

  The ninth aspect of the basic configuration discovered by the present inventor is a price management step for managing the amount corresponding to the reduction in the fee when the product provider reduces the fee for the handled product provided to the customer; Question management in which the product provider of the product provider asks the customer whether to use the amount managed in the price management process as a part or all of the insurance premium, and manages the question result And when the customer consents to use the result of the question managed in the question management step as a part or all of the premium, the part of the premium is supplied by the product provider. Is handled as a reduction in the fee, and has a sales management process for managing that the product provider provides insurance for selling the handled product.

  This basic configuration is substantially the same as the third aspect described above, and the price management process, the question management process, and the sales management process are preferably performed by an electronic information processing organization represented by a computer. . Therefore, the ninth aspect can also obtain substantially the same effect as the third aspect described above.

  The tenth aspect of the basic configuration discovered by the present inventor is a price management process for managing an amount corresponding to a reduction in the charge when the charge of the handled product provided by the product provider to the customer is reduced; Question management in which the product provider of the product provider asks the customer whether to use the amount managed in the price management process as a part or all of the insurance premium, and manages the question result And when the customer consents to use the result of the question managed in the question management step as a part or all of the premium, the part of the premium is supplied by the product provider. Has a sales management process for managing that the merchandise provider provides insurance when selling the handled merchandise by paying to the customer or his relatives.

  This basic configuration is different from the above-mentioned configuration of the ninth aspect only in that the product provider pays part or all of the insurance premium to the customer or their relatives in the sales management process. The operational effects are substantially as described above for the ninth aspect described above.

  The eleventh aspect of the basic configuration discovered by the present inventor is a price management process for managing the amount corresponding to the reduction of the charge when the charge of the handled product provided by the product provider to the customer is reduced; Question management in which the product provider of the product provider asks the customer whether to use the amount managed in the price management process as a part or all of the insurance premium, and manages the question result If the customer consents to use the result of the question and the question result managed in the question management step as part or all of the insurance premium, the product provider or product handler Based on the contract management process of contacting the sales person of the insurance company to manage that the sales person of the insurance company has signed an insurance contract with the customer, and the insurance contract managed in the contract management process Part of the insurance premium Than to treat the full amount as a reduction content of the product provider is the fee lies in the fact that having a sales management process to manage that the product provider to service the insurance order to sell the products handled.

  This basic configuration is substantially the same as the fifth aspect described above, and the price management process, question management process, contract management process, and sales management process are performed by an electronic information processing organization represented by a computer. Are preferred. Therefore, the eleventh aspect can also obtain substantially the same operational effects as the fifth aspect described above.

  The twelfth aspect of the basic configuration discovered by the present inventor is a price management process for managing the amount corresponding to the reduction of the charge when the charge of the handled product provided by the product provider to the customer is reduced; Question management in which the product provider of the product provider asks the customer whether to use the amount managed in the price management process as a part or all of the insurance premium, and manages the question result If the customer consents to use the result of the question and the question result managed in the question management step as part or all of the insurance premium, the product provider or product handler Based on the contract management process of contacting the sales person of the insurance company to manage that the sales person of the insurance company has signed an insurance contract with the customer, and the insurance contract managed in the contract management process Part of the insurance premium Than to pay the full amount to the product provider is the customer or their relatives, it lies in having a sales management process to manage that the product provider to service the insurance order to sell the products handled.

  This basic configuration is different from the above-described configuration of the eleventh aspect only in that the product provider pays part or all of the insurance premium to the customer or their relatives in the sales management process. The operational effects are substantially as described above for the eleventh aspect described above.

  The present invention made based on the basic configuration discovered by the inventor as described above is based on the amount corresponding to the discount of the price of the handled product provided to the customer by the product provider, as part of the insurance fee. Or the electronic information processing organization used to manage that the product provider bears a part or all of the insurance fee only when the customer consents to use it as a full amount, A storage unit that stores a plurality of customer data of the product provider based on a command input from the server, and a predetermined value based on a command input from the input unit among the plurality of customer data stored in the storage unit A control unit that outputs a plurality of customer data to an output unit, and the storage unit is configured to distinguish a plurality of customers from the approved customer and the non-accepted customer based on a command input from the input unit. Remember data In addition, the control unit is configured to output the customer data of the approved customer and the customer data of the non-accepted customer to the output unit in a manner that can be discriminated based on a command input from the input unit. It is characterized by being. Here, the above-mentioned “store a plurality of customer data in a distinguishable manner” means that they are stored in a distinguishable manner by characters, symbols or figures, etc. Similarly, “to do” means to output in a manner that can be discriminated by characters, symbols, figures or the like (hereinafter the same).

  According to this configuration of the present invention, each time customer data that has been accepted to use discounts as customer premiums is input from the input unit, a plurality of customer data stored in the storage unit is updated. Or added as a new customer. Then, the updated or added customer data is output to the output unit in such a manner that the presence or absence of consent can be determined by the operation of the control means. Thus, the person who sees the output will easily know which customers are using the discount as part or all of the premium, and which customers are not using the discount at all. Can do. Further, the output result is advantageous in obtaining the degree of contribution of the merchandise provider of the merchandise provider or the degree of credit to the customer. And it becomes possible to also obtain the effect by the basic composition already stated.

  In this case, if the customer does not agree to use the discount as part or all of the insurance fee, the customer shall discount the amount equal to or lower than part or all of the insurance fee. Is preferred. In this way, the amount related to insurance when the customer approves and the amount discounted when the customer does not accept are stored in the storage unit, and those items are output to the output unit by the operation of the control unit. The

  In the configuration according to the present invention described above, the electronic information processing organization is configured to be able to communicate with a communication device possessed by a merchandise handler of the merchandise provider, and the control unit is configured to provide customer data of the approved customer. It is preferable that the necessary data based on the data and the necessary data based on the customer data of the unaccepted customer are output to the communication device in a distinguishable manner. Here, “required data based on customer data” means omitting part of customer data to make it necessary data, or making formal changes without changing the meaning of customer data. This means that it is necessary data (hereinafter the same).

  In this way, the merchandise handler of the merchandise provider can output whether the customer has insurance through the communication device he / she owns. When the bill or delivery note is handed over to the customer, the bill or delivery note indicating whether or not the customer has insurance is output from the communication device, which is convenient.

  In the above configuration according to the present invention, the insurance fee may be an insurance fee selected by the customer from a plurality of types of insurance. Here, as described above, examples of “multiple types of insurance” include life insurance, disability insurance, bicycle insurance, cancer insurance, fire insurance, earthquake insurance, and tsunami insurance (the same applies hereinafter). ).

  In this way, the customer can select his / her preferred insurance, so that the customer's satisfaction with the service of the product provider becomes even more satisfactory.

  As described above, according to the present invention, it is possible to easily provide a service for obtaining sufficient satisfaction for a customer when acquiring the customer for a product affected by liberalization such as electric power and city gas.

1 is a schematic configuration diagram illustrating an overall configuration of a merchandise sales management system according to a first embodiment of the present invention. It is the schematic which shows the process of the principal part of the merchandise sales management system which concerns on 1st Embodiment of this invention. It is a schematic block diagram which shows the process of the principal part of the merchandise sales management system which concerns on 1st Embodiment of this invention. It is the schematic which shows the process of the principal part of the merchandise sales management system which concerns on 1st Embodiment of this invention. It is the schematic which shows the flow of the whole merchandise sales management system which concerns on 1st Embodiment of this invention. It is a schematic block diagram which shows the whole structure of the merchandise sales management system which concerns on 2nd Embodiment of this invention. It is the schematic which shows the flow of the whole signal of the merchandise sales management system which concerns on 2nd Embodiment of this invention.

  Hereinafter, a merchandise sales management system according to an embodiment of the present invention will be described with reference to the accompanying drawings.

  FIG. 1 is a diagram showing a schematic configuration of a merchandise sales management system (hereinafter simply referred to as a management system) according to a first embodiment of the present invention. In the following explanation, the product provider is assumed to be a product provider that provides products, and in particular, city gas companies and LP gas companies (hereinafter simply referred to as gas companies) that are affected by the liberalization of city gas retailing. However, the merchandise provider may be a retail store that provides merchandise.

  As shown in FIG. 1, the management system 1 according to the first embodiment first calculates an amount corresponding to the discount when the commodity provider 2 which is a gas company discounts the gas charge, We will manage the price to inform the handling staff 3. Next, the merchandise handler 3 performs question management for asking whether or not to use the amount corresponding to the above-mentioned discount as a part or all of the insurance premium for a plurality of customers 4 that he / she handles. In this question management, if the customer 4 consents to use part or all of the insurance premium, the product handler 3 informs the sales person 6 of the insurance company 5 to that effect. Thereafter, contract management is performed in which the salesperson 6 goes to the customer 4 to conclude an insurance contract. After that, the product management company 2 that received the notification of the completion of the insurance contract from the product handler 3 performs sales management that handles the discount as part or all of the premium based on the insurance contract in this contract management. . The customer 4 pays the insurance company 5 for the entire amount of the insurance premium. Therefore, the customer 4 allocates the discounted amount to the insurance premium. As a result, the merchandise provider 2 provides insurance for the sale of gas. In this case, in the question management, if the customer 4 does not agree to use the amount corresponding to the discount as part or all of the insurance premium, the customer 4 shall The same amount or an amount lower than a part or all of the insurance premium is discounted.

  Considering each of the above managements as a sequence of processes, firstly, as shown in FIG. 2, the management system 1 reduces the gas charge provided to the customer 4 by the merchandise provider 2 as shown in FIG. A price management process A1 for managing the amount corresponding to the reduction in the fee, and a sales management process A4 in which the product provider 2 treats the amount managed in the price management process A1 as part or all of the insurance premium of the customer 4 And have.

  In the price management step A1, the discount when the product provider 2 discounts the gas charge is calculated, and the calculation result is stored in a storage unit of an electronic information processing organization such as a computer held by the product provider 2. The calculation result is transmitted from the electronic information processing organization to a communication device (for example, a handy terminal) possessed by the product handler 3 through a network or a communication line. In this case, the product handler 3 is a person who goes to a plurality of customers 4 and performs meter reading of the gas meter or collects a charge. Is present. The communication device possessed by the product handler 3 is not limited to the handy terminal, and may be a mobile device such as a mobile phone, a smartphone, a tablet terminal, or a laptop computer (the same applies hereinafter).

  In the sales management process A4, the merchandise handler 3 transmits the data related to the customer 4 to the electronic information processing organization of the merchandise provider 2 using the communication device described above, and the electronic information processing organization of the merchandise provider 2 receives the data. Based on the customer data, the merchandise provider 2 treats the discount as part or all of the premium of the customer 4 and the customer 4 pays the insurance premium 5 in full. This payment may be monthly payment, semi-annual payment, one-year payment, temporary payment, or advance payment.

  Further, if each of the above managements is regarded as a sequence of processes from another viewpoint, secondly, as shown in FIG. 3, the management system 1 is between the price management process A1 and the sales management process A4. The question management process A2 is executed. In this question management process A2, the product handler 3 who knows the discount of the gas fee asks the customer 4 whether or not to use the discount as part or all of the insurance premium. As a result, if the customer 4 consents to use the discount as part or all of the insurance premiums of the customer 4, the electronic equipment of the product provider 2 from the communication device possessed by the product handler 3 The information is transmitted to the information processing organization and the approval is stored in the electronic information processing organization as customer data of the customer 4. And only when the customer 4 gives the consent, the discount is handled as a part or all of the insurance premium of the customer 4. In this case, in the question management step A2, it is preferable that the customer 4 can select the insurance desired by the customer 4 from a plurality of types of insurance. In this case, data about which insurance the customer 4 has selected from a plurality of types of insurance is also transmitted to the electronic information processing organization of the product provider 2 and stored.

  Furthermore, when the above management is regarded as a sequence of processes from another viewpoint, thirdly, as shown in FIG. 4, the management system 1 is between the above-described question management process A2 and sales management process A4. Contract management process A3 is performed. In the contract management process A3, when the customer 4 has approved that the result of the question in the above-mentioned question management process A2 is used as a part or the full amount of the insurance premium, the merchandise handler 3 insures that fact. Contact the salesperson 6 of the company. This communication may be performed through a network between the product handling person 3 and the sales person 6 of the insurance company 5. Thereafter, the salesperson 6 of the insurance company 5 officially concludes an insurance contract with the customer 4. The final necessary data regarding this insurance contract is sent to the product provider 2 directly from the salesperson 6 or via the communication device possessed by the product handler 3, and the electronic information processing of the product provider 2 is performed. Memorized in the organization.

  FIG. 5 shows the flow of the management system 1 having the above configuration in an easy-to-understand manner. As shown in the figure, the management system 1 sends the amount corresponding to the discount from the merchandise provider 2 to the communication device 7 possessed by the merchandise handler 3 as a signal a and the merchandise handler 3 Makes an inquiry to the customer 4 about the insurance premium. When the customer 4 gives consent for the insurance premium, the product handler 3 sends a notification to that effect to the sales person 6 of the insurance company 5 as a signal b, and the product handler 3 possesses the communication. This is also sent as a signal c from the device 7 to the merchandise provider 2 (which may be the electronic information processing organization 8). Then, when the salesperson 6 of the insurance company 5 has signed an insurance contract with the customer 4, the salesperson 6 of the insurance company 5 notifies the insurance company 5 that the insurance contract has been established as a signal d. . At this time, the communication device 7 possessed by the merchandise handler 3 may transmit to the merchandise provider 2 a message that the customer 4 has accepted. Thereafter, the customer 4 pays the insurance company 5 the entire insurance premium as a signal e. Note that the fact that the product handler 3 has obtained the consent of the customer 4 indicates that a signal (not shown) is sent from the product handler 3 to the salesperson 6 of the insurance company 5 via the product provider 2 instead of the signal b. ) May be sent.

  Here, strictly speaking, the above-described price management process A1 and sales management process A4 are managed by an electronic information processing organization 8 such as a computer owned by the merchandise provider 2 as shown in FIG. The electronic information processing organization 8 includes an input unit 9 for inputting various data related to the customer 4, and a plurality of customer data corresponding to the plurality of customers 4 by inputting various data related to the customer 4 input through the input unit 9. And a control unit 12 that causes the output unit 11 to output a predetermined number of customer data based on a command input through the input unit 9 among the plurality of customer data stored in the storage unit 10 And. The storage unit 10 stores one piece of customer data for one customer 4. The output unit 11 includes a display unit such as a display or a printing unit such as a printer.

  In the price management process A 1, the name and address of the customer 4, the gas fee, the discount, and the matters related to the insurance of the customer 4 are stored in the storage unit 10. These amounts can be output to the output unit 11 by appropriately calculating the amount.

  In sales management process A4, product handler 3 asks customer 4 whether to use the discounted portion of the gas charge as part or all of the insurance premium. When the customer 4 approves the use of the storage device, the employee of the product provider 2 who has been informed of the fact through the input unit 9 or the communication device 7 possessed by the product handler 3 stores the storage unit. 10, the fact that the customer 4 consents can be added to the customer data of the customer 4 and stored. In addition, the above-mentioned question result is the case where the customer 4 consents to use the discount as a part or the full amount of the insurance premium of the customer 4, and the product handling person 3 When the salesperson 6 has officially signed an insurance contract with the customer 4 by contacting the salesperson 6, the employee of the merchandise provider 2 who has received the notification of the sales through the input unit 9 or sales The fact that the customer 4 has signed an insurance contract is added to the customer data of the customer 4 and stored in the storage unit 10 through the communication device 7 possessed by the product handler 3 who has received the communication from the employee 6. It can also be set as the structure to make. Therefore, the storage unit 10 stores the customer data of the customer 4 who has made the consent and the customer data that has not been accepted. In this case, in the customer data of the customer 4 who has given the consent, in addition to the bibliographic items such as the name and address of the customer 4, the amount appropriated for insurance, etc. is written, and the customer 4's customer who has not given consent In the data, in addition to the bibliographic items such as the name and address of the customer 4, the discount amount of the gas fee is recorded. In addition, even in the customer data of the customer 4 who has given the consent, the customer data is differentiated according to the type of insurance between the customers 4 who have selected different types of insurance from a plurality of types of insurance. Remembered. Each time a signal indicating that the customer 4 has agreed to use the discount as an insurance premium is input, a plurality of customer data stored in the storage unit 10 is updated or added as a new customer. The Further, the plurality of customer data that are updated or added and stored in the storage unit 10 are output in a manner in which the control unit 12 can determine whether or not to accept based on an appropriate command from the input unit 9. To the unit 11. In this case, if a command for viewing the customer data of the specific customer 4 is transmitted from the input unit 9 to the control unit 12, the control unit 12 outputs the customer data of the specific customer 4 to the output unit 11, If a command for viewing customer data of all customers 4 is transmitted from the input unit 9 to the control unit 12, the control unit 12 outputs customer data of all customers 4 to the output unit 11. Therefore, the person who sees the output result can easily know which customer 4 uses the discount as a part or all of the insurance premium and which customer 4 does not apply the discount as the insurance premium at all. it can. Such an output is also performed by sending a signal f from the control unit 12 to the communication device 7 possessed by the commodity handler 3. Specifically, the control unit 12 and the communication device 7 can communicate with each other, and when the product handler 3 operates the communication device 7, a predetermined signal is transmitted from the communication device 7 to the control unit 12. 12, necessary data of the customer 4 is sent to the communication device 7. Therefore, when the product handler 3 goes to the customer 4 to perform meter reading or the like, the result of meter reading or the like is transmitted through the input unit of the communication device 7 based on the necessary data of the customer 4 stored in the communication device 7. After writing, an invoice or receipt is output from the output unit of the communication device 7. The invoice or receipt is output from the output unit of the communication device 7 in a state where it can be determined whether or not the customer 4 has accepted the insurance premium. Further, the insurance type selected by the customer 4 is also output in a discriminable state. The data newly written and updated in the communication device 7 is sent from the communication device 7 to the electronic information processing organization 8 and stored in the storage unit 10.

  6 and 7 are diagrams showing a schematic configuration of the management system 1 according to the second embodiment of the present invention. The management system 1 according to the second embodiment differs from that according to the first embodiment described above in that a part or all of the insurance premium corresponding to the discount is transferred from the product provider 2 to the customer 4 ( (Or signal e shown in FIG. 7). Accordingly, the customer 4 pays the received insurance premium to the insurance company 5 (signal g shown in FIG. 7). Since the other configuration is the same as that of the first embodiment described above, the same reference numerals are given to the components common to both, and the description thereof is omitted.

  In the first and second embodiments described above, the case where one merchandise handling person 3 exists in one merchandise provision company 2 is illustrated, but a plurality of merchandise handling staffs 3 exist in one merchandise provision company 2. It goes without saying that it may be.

  In the first and second embodiments described above, the case where one sales person 6 exists in one insurance company 5 is exemplified. However, a plurality of sales persons 6 may exist in one insurance company 5. Needless to say.

  Further, in the first and second embodiments described above, the product provider 2 sells only gas, but the product provider 2 provides, for example, electricity, electricity and gas, communication, communication, and the like. There are no particular limitations on the types and number of products to be sold, such as gas, electricity and communication, electricity and communication, and gas.

1 Product sales management system 2 Product provider (product provider)
3 Product handling staff 4 Customer 5 Insurance company 6 Sales staff 7 Communication equipment 8 Electronic information processing organization 9 Input section 10 Storage section 11 Output section 12 Control section A1 Price management process A2 Question management process A3 Contract management process A4 Sales management process

Claims (3)

Only when the customer accepts that the customer agrees to use the amount corresponding to the discounted price of the product offered to the customer as part or all of the insurance fee. The electronic information processing organization used for managing the burden of part or all of the insurance fee stores a plurality of customer data of the product provider based on a command input from the input unit A storage unit, and a control unit that outputs a predetermined number of customer data to the output unit based on a command input from the input unit among the plurality of customer data stored in the storage unit,
The storage unit stores a plurality of customer data by making it possible to distinguish the approved customer and the non-accepted customer based on a command input from the input unit,
The control unit is configured to output to the output unit in a manner capable of discriminating the customer data of the approved customer and the customer data of the non-accepted customer based on a command input from the input unit. Product sales management system characterized by   The electronic information processing organization is configured to be able to communicate with a communication device possessed by a merchandise handler of the merchandise provider, and the control unit accepts the necessary data based on customer data of the accepted customer and the approval. The merchandise management system according to claim 1, wherein the merchandise management system is configured to output necessary data based on customer data of a non-customer to the communication device in a distinguishable manner. The product sales management system according to claim 1, wherein the insurance fee is an insurance fee selected by the customer from a plurality of types of insurance.

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