JP2017163208A - Monitoring system - Google Patents

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JP2017163208A
JP2017163208A JP2016043523A JP2016043523A JP2017163208A JP 2017163208 A JP2017163208 A JP 2017163208A JP 2016043523 A JP2016043523 A JP 2016043523A JP 2016043523 A JP2016043523 A JP 2016043523A JP 2017163208 A JP2017163208 A JP 2017163208A
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worker
state monitor
monitoring
activity state
information
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JP6552984B2 (en
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淳史 福島
Atsushi Fukushima
淳史 福島
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Toshiba Corp
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Abstract

PROBLEM TO BE SOLVED: To provide a monitoring system for utilizing data of an active state monitor attached to a candidate for determination information when causing a system to perform selection of a worker performed by an operator in a conventional manner to grasp a degree of busyness of the person, and for selecting a proper worker in accordance with the result.SOLUTION: A plurality of workers respectively carry a monitoring terminal 25 capable of displaying state information from an object to be monitored, and performing mutual data communication. The plurality of workers are respectively attached with an active state monitor 31 capable of detecting at least a pulse rate of each worker attached therewith. A monitoring system comprises a server 26 capable of performing data communication with those active state monitors 31 and the monitoring terminals 25. The server 26 inputs the pulse rate of each worker detected by the active state monitor 31, and grasps a degree of busyness of each worker from the pulse rate, and specifies the worker who has a low degree of busyness, and gives the monitoring terminal 25 of the specified worker with an instruction to handle the object to be monitored.SELECTED DRAWING: Figure 2

Description

本発明の実施形態は、監視対象からの状態情報が表示可能な監視端末を作業員がそれぞれ携行して、各種プラントの機器などを監視する監視システムに関する。   Embodiments of the present invention relate to a monitoring system in which a worker carries a monitoring terminal capable of displaying status information from a monitoring target, and monitors equipment in various plants.

プラントの監視システムの運用構成は、これまで中央監視設備に人や、監視、表示、制御機能を集中的に配置する構成が一般的である。一方、リモート監視は、同一事象の発生に対し、その警報等を人によって送るか送らないかのテーブルを作成し、情報を発信するシステムが提案されている。またインターネット対応端末によるリモート監視システムが提案されている。   The operation configuration of the plant monitoring system is generally configured so that people, monitoring, display, and control functions are centrally arranged in the central monitoring facility. On the other hand, for remote monitoring, a system has been proposed in which a table is created for whether an alarm or the like is sent by a person or not for the occurrence of the same event, and information is transmitted. A remote monitoring system using an Internet-compatible terminal has been proposed.

現在のインターネット対応端末は携帯電話、スマートフォン、タブレット等に見られるように性能はあがっており、現在の中央監視設備に使用する機器の性能にやがて追いつくことが予想される。したがって、中央監視ではなく、どこででも監視をすることができるシステムがやがて必要になると予想できる。 そのようなプラント監視体制になった場合、中央に人や情報を集める必要性が無くなるため、監視員の作業指示系統がこれまでと異なってくる。   The current Internet-compatible terminal has been improved in performance as seen in mobile phones, smartphones, tablets, etc., and is expected to catch up with the performance of the equipment used in the current central monitoring facility. Therefore, it can be expected that a system capable of monitoring anywhere, not centralized monitoring, will be needed. In such a plant monitoring system, there is no need to collect people and information in the center, and the work instruction system of the monitoring personnel is different from the past.

特開2005−341115号公報JP 2005-341115 A 特開2003−223218号公報JP 2003-223218 A 特開2001−236583号公報Japanese Patent Laid-Open No. 2001-236583

実運用を考えたとき、トラブルが発生すると、従来は警報を鳴らし、それを見たオペレータが判断し、作業指示を近くにいる仲間に伝えることを行ってきた。しかし近年の端末機器の発達により、作業員は端末機器を持っていれば情報が得られるため、自由に移動できるため、オペレータとプラント情報の共有化を個別に行わなくてよい。   When trouble occurs when considering actual operation, conventionally, an alarm is sounded, the operator who sees it has made a judgment, and the work instructions have been communicated to nearby colleagues. However, due to the recent development of terminal equipment, since workers can obtain information if they have terminal equipment, they can move freely, so it is not necessary to share plant information with the operator individually.

その反面、作業者同士のブッキングを防ぐため、従来はオペレータが行っていた作業員の人選をシステムが行うことが必要になる。この場合、人選はある条件を満たした候補者から、最も行動しやすい人を選ぶことになる。簡易的には、その人のスケジュール情報を取得すれば、行動しやすい人を選ぶことができる。しかし、スケジュール通りに行動しているかはわからない為、候補者の現在の行動を把握しなければならず、この点が難しい。   On the other hand, in order to prevent booking between workers, it is necessary for the system to select a worker, which was conventionally performed by an operator. In this case, the person selection selects the person who is most likely to act from candidates that satisfy certain conditions. In simple terms, if the person's schedule information is acquired, a person who can act easily can be selected. However, since it is not known whether it is acting according to the schedule, it is necessary to grasp the current behavior of the candidate, and this point is difficult.

本発明は、従来はオペレータが行っていた作業員の人選を、システムに持たせる際の判断情報に、候補者が装着する活動状態監視器のデータを活用してその人の忙しさを捉え、その結果により適切な作業員を選出する監視システムを提供することにある。   The present invention captures the busyness of the person by utilizing the data of the activity state monitor worn by the candidate for the judgment information when the system has the selection of workers conventionally performed by the operator, It is an object of the present invention to provide a monitoring system for selecting appropriate workers based on the results.

本発明の実施の形態に係る監視システムは、複数の作業員が携行し、監視対象からの状態情報が表示可能でデータ通信可能な監視端末と、前記複数の作業員が装着し前記複数の作業員の脈拍数を検出可能な活動状態監視器と、前記監視端末及び前記活動状態監視器及び監視端末とデータ通信可能であって、前記活動状態監視器で検出した各作業員の脈拍数に基づいて、前記複数の作業員の忙しさを把握して、忙しさの低い作業員を特定し、特定された作業員の前記監視端末に前記監視対象への対応指示を与えるサーバとを備えたことを特徴とする。   A monitoring system according to an embodiment of the present invention includes a monitoring terminal carried by a plurality of workers, capable of displaying status information from a monitoring target and capable of data communication, and the plurality of workers wearing the plurality of operations. An activity state monitor capable of detecting the pulse rate of the worker, and data communication with the monitoring terminal and the activity state monitor and the monitoring terminal, and based on the pulse rate of each worker detected by the activity state monitor A server that grasps the busyness of the plurality of workers, identifies a worker with low busyness, and gives a response instruction to the monitoring target to the monitoring terminal of the identified worker. It is characterized by.

上記構成によれば、監視員を中央監視システムのそばに待機させる必要がなく、待機場所を選ばない。そして作業指示を出すに場合は、現在、作業を行うことができる人を、各作業員の忙しさを捉えることにより的確に選ぶことができる。   According to the said structure, it is not necessary to make a monitoring person stand by by the central monitoring system, and a waiting place is not chosen. When issuing work instructions, it is possible to accurately select persons who can currently perform work by grasping the busyness of each worker.

本発明の一実施の形態に係るに係る監視システムの概要を示す模式図である。It is a schematic diagram which shows the outline | summary of the monitoring system which concerns on one embodiment of this invention. 本発明の一実施の形態に係るに係る監視システムのシステム構成図である。1 is a system configuration diagram of a monitoring system according to an embodiment of the present invention. 本発明の一実施の形態に係るに係る監視システムの動作を説明するフローチャートである。It is a flowchart explaining operation | movement of the monitoring system which concerns on one embodiment of this invention.

以下、本発明の実施の形態ついて、図面を参照して詳細に説明する。   Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

図1は監視対象のプラントと監視システムとの関係を模式的に示している。図1において、プラント現場10側にはポンプ11やバルブ12などの機器が設けられている。監視装置20側には、上述した各機器11,12と直接的にI/O信号のやり取りを行うリレー盤21、現場操作用の現場盤22、コントローラ23、このコントローラ23と制御LAN24を介して接続する監視端末25、サーバ26が設けられている。   FIG. 1 schematically shows the relationship between a monitoring target plant and a monitoring system. In FIG. 1, equipment such as a pump 11 and a valve 12 is provided on the plant site 10 side. On the monitoring device 20 side, a relay panel 21 that directly exchanges I / O signals with the above-described devices 11 and 12, a field panel 22 for field operation, a controller 23, and the controller 23 and a control LAN 24 are used. A monitoring terminal 25 and a server 26 to be connected are provided.

コントローラ23は、リレー盤21との間でI/O信号のやり取りを行い、現場側の機器11,12を制御する。また、これら機器11,12の状態を、制御LAN24を介して監視端末25及びサーバ26に伝える。監視端末25は、現場機器11,12の状態を含む各種情報の表示機能を有する。また、現場機器11,12への操作指令をコントローラ23に出力する機能を有する。この監視端末25は、中央のオペレータのみでなく、プラント内の各所に待機している複数の作業員がそれぞれ保持している。すなわち、監視端末25は、複数の作業員がそれぞれ携行し、監視対象である現場機器11,12などからの状態情報がそれぞれ表示可能で、他の監視端末25と無線により相互にデータ通信可能に構成されている。   The controller 23 exchanges I / O signals with the relay panel 21 and controls the equipments 11 and 12 on the site side. In addition, the state of these devices 11 and 12 is transmitted to the monitoring terminal 25 and the server 26 via the control LAN 24. The monitoring terminal 25 has a display function for various information including the state of the field devices 11 and 12. Further, it has a function of outputting operation commands to the field devices 11 and 12 to the controller 23. The monitoring terminal 25 is held not only by a central operator but also by a plurality of workers waiting at various locations in the plant. That is, the monitoring terminal 25 is carried by a plurality of workers, can display status information from the field devices 11 and 12 to be monitored, and can communicate data with other monitoring terminals 25 wirelessly. It is configured.

サーバ26は、各種のデータを保持しており、コントローラ23、監視端末25とデータ通信可能に構成され、各種のデータ分析や演算処理を実行する。   The server 26 holds various data and is configured to be able to communicate data with the controller 23 and the monitoring terminal 25, and executes various data analysis and arithmetic processing.

複数の作業員には、図2で示す活動状態監視器31がそれぞれ装着されている。この活動状態監視器31は、例えばリストバンド状に構成され、装着された作業員の活動状態を検出するもので、各種のメーカから活動量計の名称で市販されている。   The activity state monitor 31 shown in FIG. 2 is attached to each of the plurality of workers. The activity state monitor 31 is configured, for example, in a wristband shape, and detects the activity state of a worker who is attached, and is commercially available from various manufacturers under the name of an activity meter.

この活動状態監視器31は、装着されている作業員の脈拍数を検出する脈拍センサ、会話を検出するマイク、位置検出のためのGPS端末、移動検出用の加速度センサ、食事管理機能等を有する。この活動状態監視器31は、ブルートゥース等の通信システムにより、装着された作業員から検出した上述の各種情報をサーバ26に送信可能に構成されている。   This activity state monitor 31 has a pulse sensor that detects the pulse rate of a worker who is attached, a microphone that detects conversation, a GPS terminal for position detection, an acceleration sensor for movement detection, a meal management function, and the like. . The activity state monitor 31 is configured to be able to transmit the above-described various types of information detected from the attached worker to the server 26 by a communication system such as Bluetooth.

サーバ26は、前述のように各監視端末25とそれぞれデータ通信可能であると共に、活動状態監視器31で検出した各作業員の活動状態情報を分析する。そして、作業員の忙しさを把握して、忙しさの低い作業員を特定し、特定された作業員の監視端末25に監視対象(現場機器11,12等)への対応指示を与える。そのためにサーバ26はデータ処理部32、人選部33、情報保持部34、送信部35を有する。   As described above, the server 26 can communicate data with each monitoring terminal 25 and analyzes the activity state information of each worker detected by the activity state monitor 31. Then, by grasping the busyness of the worker, the worker who is less busy is identified, and the corresponding worker is instructed to respond to the monitoring target (field equipment 11, 12, etc.) to the monitoring terminal 25 of the identified worker. For this purpose, the server 26 includes a data processing unit 32, a person selection unit 33, an information holding unit 34, and a transmission unit 35.

データ処理部32は、データ受信部321により活動状態監視器31から送られてくる各種の活動状態情報を受信する。脈拍処理部322は、データ受信部321で受信された情報から脈拍を取り出す。会話情報処理部323は、データ受信部321で受信された情報から会話量を測定し、かつ会話中の単語を認識する。動作・場所処理部324は、データ受信部321で受信された情報から作業員の動作及び居場所を捉える。   The data processing unit 32 receives various activity state information transmitted from the activity state monitor 31 by the data reception unit 321. The pulse processor 322 extracts a pulse from the information received by the data receiver 321. The conversation information processing unit 323 measures the amount of conversation from the information received by the data reception unit 321 and recognizes words in the conversation. The operation / location processing unit 324 captures the operation and location of the worker from the information received by the data reception unit 321.

脈拍判定部325は、脈拍処理部322が取り出した脈拍情報から作業員のストレスの程度を判定する。会話判定部326は、会話情報処理部323で測定した会話量及び会話の中で認識された単語から、この会話が仕事上の会話か雑談かを判定する。動作・場所判定部327は、動作・場所処理部324でとらえられた作業員の移動情報から移動中かを判定すると共に、場所情報から作業員が監視対象(現場機器11,12等)への対応が可能な位置にいるかを判定する。食事中判定部328は、活動状態監視器31が装着された作業員が食事中かを検出する。すなわち、データ受信部321で受信された情報から作業員の食事に関する情報を取出し、該当する作業員が食事中かを判定する。   The pulse determination unit 325 determines the degree of stress of the worker from the pulse information extracted by the pulse processing unit 322. The conversation determination unit 326 determines whether the conversation is a work conversation or a chat from the conversation amount measured by the conversation information processing unit 323 and the words recognized in the conversation. The operation / location determination unit 327 determines whether the operator is moving based on the movement information of the worker captured by the operation / location processing unit 324, and the worker is directed to the monitoring target (on-site equipment 11, 12, etc.) from the location information. It is determined whether it is in a position where correspondence is possible. The during-meal determination unit 328 detects whether the worker wearing the activity state monitor 31 is eating. That is, information regarding the meal of the worker is extracted from the information received by the data receiving unit 321 to determine whether the corresponding worker is eating.

人選部33は、脈拍判定部325で判定した作業員のストレスの程度、会話判定部326で判定した評価対象の会話量(通常は仕事上の会話量)、動作・場所判定部327で判定された移動中かの情報、食事中判定部328で判定された食事中かの情報を用い、さらに、動作・場所判定部327で判定された監視対象(現場機器11,12等)への対応が可能な位置かの情報を含めて各作業員の忙しさを把握する。そして、忙しさの低い作業員を特定し対応可能な作業員を選出する。   The person selection unit 33 is determined by the degree of stress of the worker determined by the pulse determination unit 325, the conversation amount to be evaluated (usually the conversation amount on work) determined by the conversation determination unit 326, and the operation / location determination unit 327. Information on whether or not the user is moving, information on whether or not the meal is determined by the during-meal determination unit 328, and further, the response to the monitoring target (on-site equipment 11, 12, etc.) determined by the operation / location determination unit 327 is possible. Understand how busy each worker is, including information on possible locations. Then, a worker who is less busy is identified and a worker who can respond is selected.

情報保持部34は、選出された作業員に与えるプラント情報や指示情報を保持する。送信部35は、各監視端末25と通信可能で、選出された作業員が携行する監視端末25に作業指示を与える。   The information holding unit 34 holds plant information and instruction information to be given to the selected worker. The transmission unit 35 is communicable with each monitoring terminal 25 and gives a work instruction to the monitoring terminal 25 carried by the selected worker.

この監視システムは、現場への対応可能な作業員(候補者)の現在の状態(体調、行動等)情報から、指示を受け取るとすぐに動ける候補者を選択するシステムである。すなわち、プラント監視は、従来型は中央の監視装置に監視画面があり、これをみんなで見て何か処置の必要なときにはその場で判断しオペレータが指示をだしていた。これに対し、本発明の実施の形態では、みんなが同一場所で、監視画面をみるということが無くなる。また、従来型は、一か所に人が集まっていたので、オペレータは作業候補者の今の行動を確認し、指示を出すことができたが、各自が端末を持って分散している監視業務形態では、オペレータは作業候補者の今の行動情報が無いため、指示を出して良いものか迷う。   This monitoring system is a system for selecting a candidate who can move immediately upon receiving an instruction from information on the current state (physical condition, behavior, etc.) of a worker (candidate) who can respond to the site. In other words, in the conventional type, there is a monitoring screen in the central monitoring device in the conventional type, and when all of them are viewed, it is judged on the spot when an action is required, and the operator gives an instruction. On the other hand, in the embodiment of the present invention, everyone does not see the monitoring screen at the same place. In addition, since the conventional type had people gathered in one place, the operator was able to confirm the current action of the work candidate and give instructions, but each person has a terminal to monitor and distribute In the business form, the operator is wondering whether an instruction can be given because there is no current action information of the work candidate.

そこで、本発明の実施の形態では、作業候補者の現在の、ストレス、会話、行動、場所等の情報から、指示を受け取ったとき、誰がすぐに行動に移せる人かをシステムで判断しており、プラントをスムーズに運用できる。   Therefore, in the embodiment of the present invention, when an instruction is received from information such as the current stress, conversation, behavior, and location of the work candidate, the system determines who can immediately move to the action. The plant can be operated smoothly.

ここで、ストレスは、脈拍で測ることとする。本件は、計測自動制御学東北支部 第244回研究集会(2008.7.2 ) 脈拍によるストレス評価に関する検討で報告されている。ストレス、会話、行動、場所は、前述したように、活動量計の名称で市販されている活動状態監視器31で測ることができる。本発明の実施の形態では、監視端末25及び活動状態監視器31は、1人1台所有する。活動状態監視器31から送られるデータは、サーバ26のデータ処理部32で条件を細分化される。   Here, the stress is measured by pulse. This case has been reported in the 244th meeting of the Tohoku Branch of Instrument and Control Engineering (2008.7.2) on the examination of stress assessment by pulse. As described above, the stress, conversation, action, and place can be measured by the activity state monitor 31 marketed under the name of the activity meter. In the embodiment of the present invention, the monitoring terminal 25 and the activity state monitor 31 each have one kitchen. The data sent from the activity state monitor 31 is subdivided by the data processing unit 32 of the server 26.

以下、図3のフローチャートを参照して説明する。   This will be described below with reference to the flowchart of FIG.

処理1;データ受信部321で受けたデータから脈拍処理部322により脈拍のデータをとりだし(ステップ3001)、脈拍判定部325でストレス評価(ステップ3002,3003)及び脈拍判定(ステップ3004)を行う。ストレス評価は脈拍数および脈拍間隔から測ることができる。なお、脈拍は作業員個々に個人差があるので予め通常の作業状態における脈拍数を測定して、作業者ごとの補正値aを求めておき、これを脈拍判定(ステップ3004)において加えて判定値を求める。   Processing 1; Pulse data is extracted from the data received by the data receiving unit 321 by the pulse processing unit 322 (step 3001), and stress evaluation (steps 3002 and 3003) and pulse determination (step 3004) are performed by the pulse determination unit 325. Stress assessment can be measured from pulse rate and pulse interval. Since the pulse has individual differences among workers, the pulse rate in a normal working state is measured in advance to obtain a correction value a for each worker, and this is added in the pulse determination (step 3004). Find the value.

処理2:会話情報処理部323により会話量のデータを取だし、会話量を測定し(ステップ3005,3006)、かつ会話中の単語を認識する(3007)。そして、会話判定部326により、会話の中で認識された単語から、この会話が仕事上の会話か雑談かを判定し(ステップ3008)、評価対象の会話量(通常は仕事上の会話量)を判定する(ステップ3009)。会話量についても個人差があるので、予め通常時の会話量から作業員ごとに補正値bを設定しておき、評価対象の会話量判定(ステップ3009)の際、補正値bを加えて判定値を求める。   Process 2: Conversation volume data is taken out by the conversation information processing unit 323, the conversation volume is measured (steps 3005 and 3006), and words in the conversation are recognized (3007). Then, the conversation determination unit 326 determines whether the conversation is a work conversation or a chat from the words recognized in the conversation (step 3008), and evaluates the conversation volume (usually the conversation volume on the job). Is determined (step 3009). Since there are individual differences in the conversation volume, a correction value b is set for each worker in advance from the normal conversation volume, and the determination is made by adding the correction value b when determining the conversation volume to be evaluated (step 3009). Find the value.

処理3:動作・場所処理部324により作業員の動作を表す加速度センサのデータ(移動情報)を取り出す(ステップ3010)。この加速度センサのデータにより、動作・場所判定部327は、作業員がどのような状態で移動中かを判定する(ステップ3011,3012)。移動についても個人差があるので、予め通常時の行動から作業員ごとに補正値cを設定しておき、動作判定(ステップ3012)の際、補正値cを加えて判定値を求める。   Process 3: The data (movement information) of the acceleration sensor representing the movement of the worker is taken out by the movement / place processing unit 324 (step 3010). Based on the data of the acceleration sensor, the movement / place determination unit 327 determines in what state the worker is moving (steps 3011 and 3012). Since there are individual differences in movement, a correction value c is set for each worker in advance based on normal behavior, and the determination value is obtained by adding the correction value c at the time of operation determination (step 3012).

処理4:動作・場所処理部324により作業員の位置データ(ここではGPSデータを用いるが、他の位置データでもよい))を取り出す(ステップ3013)。この位置データにより、動作・場所判定部327は、作業員が現在いる場所が、現場(監視対象)への対応困難な領域の屋外かを判定する(ステップ3014,3015)。場所についても作業員ごとに現場へ対応可能な条件(距離等)に個人差があるので、予め作業員ごとに補正値dを設定しておき、屋外判定(ステップ3012)の際、補正値dを加えて判定値を求める。   Process 4: The operator's position data (here, GPS data is used, but other position data may be used) is taken out by the operation / place processing unit 324 (step 3013). Based on this position data, the operation / location determination unit 327 determines whether the location where the worker is currently located is outdoors in an area where it is difficult to respond to the site (monitoring target) (steps 3014 and 3015). Since there are individual differences in conditions (distance, etc.) that can correspond to the site for each worker, the correction value d is set for each worker in advance, and the correction value d is used for outdoor determination (step 3012). To determine the judgment value.

処理5:食事中判定部328により食事管理情報を取出し(ステップ3016)、作業員が食事中かを検出し(ステップ3017)、食事判定(ステップ3018)を行う。食事についても作業員個々に食事に要する時間や回数に個人差があるので、予め作業員ごとに補正値eを設定しておき、食事判定(ステップ3018)の際、補正値eを加えて判定値を求める。   Process 5: The meal management information is taken out by the in-meal determination unit 328 (step 3016), it is detected whether the worker is eating (step 3017), and the meal determination (step 3018) is performed. As for meals, there are individual differences in the time and number of meals required for each worker. Therefore, a correction value e is set for each worker in advance, and determination is made by adding the correction value e during meal determination (step 3018). Find the value.

これら処理1−5で求めた各判定値は人選部33において乗算され個人の忙しさ(位置情報による監視対象への対応可能性を含む)として算出される(ステップ3019)。このようにして求めた人数分のデータから、忙しさの判定値の低い人を人選する(ステップ3020)。選出された作業員には、情報保持部34に保持されたプラント情報や指示情報与える必要があり、これらの情報を、送信部35から、選出された作業員が携行する監視端末25に送信し(ステップ3021)、作業指示を与える。   Each determination value obtained in the processing 1-5 is multiplied by the person selection unit 33 and calculated as individual busyness (including the possibility of responding to the monitoring target based on the position information) (step 3019). A person with a low busyness determination value is selected from the data for the number of persons thus obtained (step 3020). It is necessary to give plant information and instruction information held in the information holding unit 34 to the selected worker, and these information is transmitted from the transmission unit 35 to the monitoring terminal 25 carried by the selected worker. (Step 3021), a work instruction is given.

上述した処理1−5は必ずしもすべてが必要ではなく、処理はどれか1つ、または組み合わせにしてもよいが少なくとも脈拍に関する処理1は必須とする。また、この実施の形態では、活動状態監視器31から得られるデータを基に人選しているが、対象となる人のスケジュールなど、活動状態以外のデータも追加してよい。また、人選された人への指示は、別の人が横取りすることも可能とする。横取りした場合は、その情報を公開する。さらに、・作業員が、現場作業を開始し、一定時間が経過しても状況の改善が見られない場合、また作業員のストレス計測において、安定にならない場合、システムは作業員の増援を指示するように構成してもよい。   The processing 1-5 described above is not necessarily all necessary, and any one or a combination of the processing may be performed, but at least the processing 1 relating to the pulse is essential. In this embodiment, people are selected based on data obtained from the activity state monitor 31, but data other than the activity state, such as a schedule of a target person, may be added. In addition, an instruction to a selected person can be intercepted by another person. In case of interception, the information will be made public. In addition, if the worker has started on-site work and the situation has not improved even after a certain period of time has passed, and the worker's stress measurement has become unstable, the system will instruct the worker to reinforce. You may comprise.

本発明のいくつかの実施形態を説明したが、これらの実施形態は例として提示したものであり、発明の範囲を限定することは意図していない。これら新規な実施形態は、その他のさまざまな形態で実施されることが可能であり、発明の要旨を逸脱しない範囲で、種々の省略、置き換え、変更を行うことができる。これらの実施形態やその変形は、発明の範囲や要旨に含まれると共に、特許請求の範囲に記載された発明とその均等の範囲に含まれる。   Although several embodiments of the present invention have been described, these embodiments have been presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

11,12…監視対象の機器
25…監視端末
26…サーバ
31…活動状態監視器
32…データ処理部
321…データ受信部
322…脈拍処理部
323…会話情報処理部
324…動作・場所処理部
325…脈拍判定部
326…会話判定部
327…動作・場所判定部
328…食事中判定部
33…人選部
34…情報保持部
35…送信部
DESCRIPTION OF SYMBOLS 11, 12 ... Device to be monitored 25 ... Monitoring terminal 26 ... Server 31 ... Activity state monitor 32 ... Data processing unit 321 ... Data receiving unit 322 ... Pulse processing unit 323 ... Conversation information processing unit 324 ... Operation / location processing unit 325 ... Pulse determination unit 326 ... Conversation determination unit 327 ... Motion / place determination unit 328 ... In-meal determination unit 33 ... Person selection unit 34 ... Information holding unit 35 ... Transmission unit

Claims (5)

複数の作業員が携行し、監視対象からの状態情報が表示可能でデータ通信可能な監視端末と、
前記複数の作業員が装着し、前記複数の作業員の脈拍数を検出可能な活動状態監視器と、
前記監視端末及び前記活動状態監視器とデータ通信可能であって、前記活動状態監視器で検出した各作業員の脈拍数に基づいて、前記複数の作業員の忙しさを把握して、忙しさの低い作業員を特定し、特定された作業員の前記監視端末に前記監視対象への対応指示を与えるサーバと、
を備えたことを特徴とする監視システム。
A monitoring terminal that is carried by multiple workers, can display status information from the monitoring target, and can communicate data;
An activity state monitor that is worn by the plurality of workers and capable of detecting the pulse rate of the plurality of workers;
Data communication is possible with the monitoring terminal and the activity state monitor, and based on the pulse rate of each worker detected by the activity state monitor, the busyness of the plurality of workers is grasped, A server that specifies a low-level worker and gives an instruction to respond to the monitoring target to the monitoring terminal of the specified worker;
A monitoring system characterized by comprising:
前記活動状態監視器は、装着された作業員の会話を検出する機能を有し、前記サーバは、前記活動状態監視器で検出した各作業員の会話を入力し、この入力した会話から評価対象の会話を抽出して、抽出した会話量から各作業員の忙しさを把握することを特徴とする請求項1に記載の監視システム。   The activity state monitor has a function of detecting a conversation of an attached worker, and the server inputs each worker's conversation detected by the activity state monitor, and is evaluated from the input conversation. The monitoring system according to claim 1, wherein the conversation is extracted and the busyness of each worker is grasped from the extracted conversation amount. 前記活動状態監視器は、装着された作業員の移動を検出する機能を有し、前記サーバは、前記活動状態監視器で検出した各作業員の移動情報を入力し、この入力した移動情報から各作業員の忙しさを把握することを特徴とする請求項1又は請求項2に記載の監視システム。   The activity state monitor has a function of detecting movement of an attached worker, and the server inputs movement information of each worker detected by the activity state monitor, and from the input movement information The monitoring system according to claim 1, wherein the busyness of each worker is grasped. 前記活動状態監視器は、装着された作業員が食事中かを検出する機能を有し、前記サーバは、前記活動状態監視器で検出した各作業員の食事中情報を入力し、この入力した食事中情報から各作業員の忙しさを把握することを特徴とする請求項1乃至請求項3のいずれか1項に記載の監視システム。   The activity state monitor has a function of detecting whether the attached worker is eating, and the server inputs and inputs the information on each worker detected by the activity state monitor. The monitoring system according to any one of claims 1 to 3, wherein the busyness of each worker is ascertained from the during-meal information. 前記活動状態監視器は、装着された作業員の位置を検出するための機能を有し、前記サーバは、各作業員の位置情報を入力し、この位置情報を基に、前記監視対象への対応指示を与える作業員を特定する要素の一つとしたことを特徴とする請求項1乃至請求項4のいずれか1項に記載の監視システム。   The activity state monitor has a function for detecting the position of a worker who is mounted, and the server inputs position information of each worker, and based on this position information, The monitoring system according to any one of claims 1 to 4, wherein the monitoring system is one of elements for specifying a worker who gives a response instruction.
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