JP2017120535A - Delivery reception system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a delivery reception system that automates the delivery reception of baggage of a user and can safely deliver the baggage to a delivery company.SOLUTION: A delivery reception system 1 includes: a locker 3 having a plurality of storage portions 31 that can store baggage and can electronically control the locking and unlocking; a measuring device 4 for measuring the dimension and weight of the baggage; a destination information acquisition unit 22 for acquiring destination information indicating a destination of the baggage; a shipping cost determination unit 24 for determining the shipping cost, on the basis of the dimension and weight of the baggage measured by the measuring device 4 and the destination information acquired by the destination information acquisition unit 22; and a locker control unit 26 that, after the baggage is stored in an empty storage portion 31 selected from the plurality of storage portions 31, locks the storage portion 31.SELECTED DRAWING: Figure 3

Description

  The present invention relates to a delivery reception system.

  2. Description of the Related Art Conventionally, there is known a system that enables unmanned reception in a delivery service for parcels at a convenience store (see, for example, Patent Document 1). In the system described in Patent Document 1, when a user places a load on a predetermined loading platform, the load is measured and measured. In addition, information such as a destination is input by the user via the information terminal. Then, the shipping cost is determined based on the weight and size of the package and the information input via the information terminal. After that, when it is confirmed that the shipping fee has been paid by the user, a slip to be attached to the package is issued. The package with the slip attached is conveyed to a predetermined storage area by a conveyor.

Japanese Patent Laid-Open No. 10-40463

  However, in the above-described system, when a package is stored in a storage area where lock management is not performed, there is a problem in terms of the safety of the package. Further, even when a package is stored in a storage area that is locked and managed, if a plurality of packages are stored in the storage area, it is difficult to ensure the safety of each package. Specifically, since a person who enters the storage area can access all the packages stored in the storage area, the risk of theft or loss of the packages increases. For example, when packages delivered by different delivery companies are stored in the same storage area, one delivery company authorized to enter the storage area erroneously collects the packages to be delivered by other delivery companies. It can happen.

  SUMMARY OF THE INVENTION An object of the present invention is to provide a delivery acceptance system that can automate delivery delivery of a user's package and can safely deliver the package to a delivery company.

  A delivery acceptance system of the present invention is a delivery acceptance system for accepting delivery of a user's package, a locker having a plurality of storage units capable of storing the package and electronically controlling locking and unlocking, and the package A measurement unit that measures at least one of the size and weight of the item, a destination information acquisition unit that acquires destination information indicating the destination of the package, and at least one of the size and weight of the package measured by the measurement unit and the destination information acquisition unit A postage determination unit that determines the postage based on the acquired destination information, and a locker control unit that locks the storage unit after the package is stored in an empty storage unit selected from among the plurality of storage units, .

  In the delivery reception system of the present invention, the shipping cost of the package is determined based on at least one of the size and weight of the package measured by the measuring unit and the destination information acquired by the destination information acquiring unit. As a result, it is possible to automate the work related to the calculation of the shipping cost of the package. Further, when a load is stored in an empty storage unit selected from among the plurality of storage units, the storage unit is locked. As a result, the parcel to be delivered is safely stored in a storage unit that is associated with the parcel in a one-to-one manner until the parcel is delivered to the delivery company. As described above, according to this delivery acceptance system, it is possible to automate delivery acceptance of a user's package and to deliver the package safely to a delivery company.

  The delivery reception system of the present invention further includes a selection unit that selects a storage unit for storing the luggage, the locker has a plurality of types of storage units classified according to the size of the storage space, and the measurement unit includes The measurement unit may measure at least the size of the luggage, and the selection unit may select a storage unit having a storage space having a size corresponding to the size of the package measured by the measurement unit as a storage unit for storing the baggage. . According to this configuration, the storage space in the locker can be used effectively. Further, for example, when the postage is determined based on the size of the package, it is possible to prevent the following user fraud. In other words, in order for a malicious user to reduce the shipping cost, the measurement unit measures the size of another package that is smaller than the package to be delivered and then stores the package to be delivered in the storage unit. Can be prevented.

  The delivery reception system of the present invention further includes a selection unit that selects a storage unit for storing the luggage, and a storage form information acquisition unit that acquires storage form information indicating the storage form of the luggage, and the locker includes the luggage The selection unit has a storage unit of a type corresponding to the storage mode information acquired by the storage mode information acquisition unit as a storage unit for storing the luggage. You may choose. According to this configuration, an appropriate storage unit can be selected as the storage location of the package according to the storage form of the package. For example, for a package that needs to be stored by refrigeration, it is possible to appropriately store the package until it is delivered to the delivery company by selecting a storage unit having a refrigeration function as a package storage destination.

  The delivery reception system of the present invention further includes a determination unit that determines whether the package measured by the measurement unit and the package stored in the storage unit are the same, and the measurement unit measures at least the weight of the package. The storage unit has a weighing unit that measures the weight of the luggage stored in the storage unit, and the determination unit compares the weight measured by the measurement unit with the weight measured by the weighing unit. Alternatively, it may be determined whether the package measured by the measurement unit is the same as the package stored in the storage unit. According to this configuration, it is possible to appropriately determine whether or not the package measured by the measurement unit and the package stored in the storage unit are the same based on the weight of the package. Further, based on such a determination result, for example, when the packages are not the same, it is possible to warn the user or cancel the reception of the packages. As a result, it is possible to appropriately prevent user misprocessing and fraud.

  The delivery acceptance system of the present invention includes a delivery company determination unit that determines one delivery company selected by a user from among a plurality of delivery companies as a delivery company that delivers a package, and a delivery that is determined by the delivery company determination unit. You may further provide the notification part which notifies the unlocking information for unlocking the storage part in which the luggage | goods were accommodated with respect to a trader. According to this configuration, the user can select a favorite delivery company from among a plurality of delivery companies. In addition, since the unlocking information for unlocking the storage unit storing the package is notified only to the delivery company selected by the user, it is possible to safely deliver the package to the delivery company selected by the user. It becomes.

  In the delivery acceptance system of the present invention, the postage determination unit determines the postage for each of a plurality of delivery companies, and the delivery company determination unit presents the postage for each delivery company determined by the postage determination unit to the user. Good. According to this configuration, the user can select a delivery company after comparing and examining the shipping cost for each delivery company. As a result, for example, it is possible to select a delivery company with the lowest shipping cost, and the convenience and satisfaction of the user can be improved.

  The delivery reception system of the present invention may further include a storage information storage unit that stores storage information in which a storage unit storing a package and the destination information of the package acquired by the destination information acquisition unit are associated with each other. According to this configuration, since the destination of the package stored in the storage unit can be specified from the storage information, it is not necessary to attach a slip or the like describing the destination to the package stored in the storage unit. As a result, work such as issuing a slip and pasting a slip in the delivery reception can be omitted, so that the system can be simplified and user convenience can be improved.

  The delivery reception system of the present invention may further include an imaging unit that images the appearance of the luggage, and the storage information may be further associated with a captured image acquired by the imaging unit. According to this configuration, the delivery company compares the appearance of the package actually stored in the storage unit with the appearance of the package shown in the captured image included in the storage information, and the package to be delivered is the correct package. After confirming this, it is possible to deliver the package. Thereby, the erroneous delivery of the package by the delivery company can be prevented appropriately.

  ADVANTAGE OF THE INVENTION According to this invention, it becomes possible to provide the delivery reception system which can automate the delivery reception of a package of a user, and can deliver a package safely to a delivery company.

It is a front view showing the whole delivery acceptance system composition concerning one embodiment. It is a side view of the measuring apparatus of FIG. It is a block diagram which shows the function structure of the delivery reception system of FIG. It is a flowchart which shows an example of the process sequence of a delivery reception system. It is a flowchart which shows an example of the process sequence of a delivery reception system. It is a figure which shows an example of a delivery reception screen. It is a figure which shows an example of a measurement result screen. It is a figure which shows an example of a destination input screen. It is a figure which shows an example of the storage form input screen. It is a figure which shows an example of a delivery trader determination screen. It is a figure which shows an example of a content confirmation screen.

  Hereinafter, an embodiment will be described with reference to the drawings. In the drawings, the same or corresponding elements are denoted by the same reference numerals, and redundant description is omitted.

  As shown in FIG. 1, the delivery reception system 1 includes a locker having a plurality of storage units 31 that store a self-accepting machine 2 that is operated by a user who is a delivery requester of a package B and a package B to be delivered. 3. The delivery reception system 1 is provided in various stores such as a convenience store and a supermarket, for example. Moreover, the delivery reception system 1 may utilize a part of coin locker area in front of the station, for example. According to the delivery acceptance system 1, the user can perform an operation necessary for delivery acceptance by the accepting device 2, and store the package B in the storage unit 31 specified by the operation, thereby requesting delivery delivery. it can.

[Configuration of reception machine]
The accepting machine 2 includes a measuring device (measuring unit) 4, a touch panel 5, a camera (imaging unit) 6, an electronic money terminal 7, a label issuing mechanism 8, a receipt issuing mechanism 9, and a display 10. . As shown in FIG. 1, in the present embodiment, as an example, the display 10 is supported by two columns 11 that are erected on the ground. In addition, the touch panel 5, the camera 6, the electronic money terminal 7, the label issuing mechanism 8, and the receipt issuing mechanism 9 are attached to a support wall portion 12 spanned between two support columns 11 below the display 10. Yes. The measuring device 4 is installed at a position below the support wall portion 12. In order for the user to easily operate the touch panel 5 and the like, the measuring device 4 has a position on the front side of the measuring device 4 (a position closest to the front side in FIG. 1) farther than the support wall portion 12 ( It is installed so as to be on the back side of the sheet of FIG.

  As shown in FIGS. 1 and 2, the measuring device 4 includes a main body 41, a transparent plate-like measuring table 42 provided on the upper part of the main body 41, and the measuring table 42 as viewed from the longitudinal direction of the main body 41. And a square frame-shaped sensor gate 43 surrounding the periphery. 1 and 2, the X-axis direction is the longitudinal direction of the main body 41, the Y-axis direction is the short direction of the main body 41, and the Z-axis direction is the vertical direction. The measuring device 4 can measure both the dimensions (width dimension, depth dimension, height dimension) and weight of the load B.

  A measuring mechanism such as a load cell is provided below the measurement table 42. As a result, the weight of the load B placed on the measurement table 42 can be measured. In addition, a rail (not shown) for guiding the sensor gate 43 along the longitudinal direction of the main body 41 is provided inside the main body 41. The sensor gate 43 can be moved along the rail by a driving mechanism (not shown). A plurality of sets of light sources and light receiving sensors are arranged inside the sensor gate 43. Specifically, parallel light beams are projected in the vertical direction and the horizontal direction (Y-axis direction) on the load B placed on the measurement table 42 by a light source such as a light emitting diode. Then, the depth dimension (length along the Y-axis direction) and height of one section of the luggage B (that is, a section parallel to the YZ plane) are received by a light receiving sensor such as a photodiode disposed on the opposite side of the light source. The length dimension (length along the Z-axis direction) is measured. The width dimension (length along the X-axis direction) of the load B is measured by performing the above-described measurement on each cross section in the X-axis direction while moving the sensor gate 43 along the rail.

  The touch panel 5 displays various guidance screens, information input screens, and the like to the user who requests delivery of the package B. Specifically, the touch panel 5 displays a delivery acceptance screen that prompts the user to place the package B to be delivered on the measurement table 42, a destination input screen for inputting the destination of the package B, and the like.

  The camera 6 is provided in the reception device 2 so that the appearance of the luggage B placed on the measurement table 42 can be imaged. In this embodiment, as an example, the camera 6 is attached to the support wall portion 12. However, the camera 6 may be disposed at any position as long as it can capture the appearance of the luggage B. For example, the camera 6 may be attached to the sensor gate 43 or the like of the measuring device 4.

  The electronic money terminal 7 is a terminal device for performing postage payment by electronic money. Specifically, the electronic money terminal 7 is a terminal device capable of performing short-range wireless communication with an IC card or a mobile terminal owned by the user. When a medium such as an IC card or a mobile terminal in which electronic money is registered in advance is brought close to the reading surface of the electronic money terminal 7, information on the electronic money stored in the medium is read by the electronic money terminal 7. Then, predetermined payment processing (including communication processing with an external server) is executed in the electronic money terminal 7 to complete the shipping fee payment.

  The label issuing mechanism 8 issues a label (slip) on which information such as the destination of the package B and the storage form (refrigerated, frozen, etc.) is printed. The label issuing mechanism 8 includes a label cassette and a plurality of sensors. The label issuing mechanism 8 prints information such as the destination and storage form of the package B on a sheet fed from the label cassette, and issues the label as a label. As the label paper, a paper having adhesiveness only on the back surface can be used.

  The receipt issuing mechanism 9 issues a receipt on which information such as the amount of the postage paid by the user and the issue date is printed. The receipt issuing mechanism 9 is configured similarly to the label issuing mechanism 8. However, since the receipt is not affixed to the luggage B like the above-described label, a sheet having no adhesiveness on the back surface is used as the receipt sheet.

  The display 10 displays various videos (or images) according to the purpose. For example, even if a video (or image) indicating that the delivery acceptance system 1 can easily accept the delivery can be displayed on the display 10 so that the delivery acceptance system 1 is favorably used by many users. Good. In addition, when the delivery reception system 1 is installed in a store such as a convenience store, the display 10 displays a list of products sold in the store for the purpose of promoting sales of the products sold in the store. An advertising video (or advertising image) may be displayed.

[Configuration of locker]
The locker 3 has a plurality of storage units 31 (16 in this embodiment, which is arranged in 4 rows and 4 columns as an example). The locker 3 has a plurality of types of storage units 31 (three as an example in the present embodiment) classified according to the size of the storage space. Specifically, the locker 3 includes a storage unit 31A having a minimum storage space size, a storage unit 31B having a medium storage space size, and a storage unit 31C having a maximum storage space size. Have. More specifically, eight storage portions 31 </ b> A are arranged at the third and fourth positions from the bottom of the locker 3. In addition, four storage portions 31 </ b> B are arranged at the second level from the bottom of the locker 3. Further, four storage portions 31 </ b> C are arranged at the lowest position of the locker 3.

  The locker 3 has a plurality of types of storage units 31 classified according to the storage form of the luggage B. In the present embodiment, as an example, the locker 3 includes a storage unit 31 corresponding to three types of storage modes: normal temperature, refrigeration, and freezing. Specifically, the eight storage units 31 included in the zone C1 in the first and second rows from the left are storage units 31 for room temperature storage, and do not have a refrigeration function and a freezing function. The four storage units 31 included in the zone C2 in the third row from the left are storage units 31 for refrigerated storage, and have a refrigeration function for keeping the temperature in the storage unit 31 at a low temperature (for example, 4 to 10 ° C.). Yes. The four storage units 31 included in the zone C3 in the fourth row from the left are storage units 31 for frozen storage, and have a refrigeration function for keeping the temperature in the storage unit 31 at a low temperature (for example, −10 ° C. or lower). Yes.

  Each storage unit 31 can be electronically controlled to be locked and unlocked by a locker control unit 26 described later. As an example in the present embodiment, the storage unit 31 of the locker 3 is locked in a normal state, and a number of a specific number of digits or the like can be obtained via a management operation panel (or touch panel 5) (not shown) attached to the locker 3. If unlock information is not entered, it will not be unlocked. As will be described in detail later, this unlocking information is notified only to the delivery company that delivers the package B. As a result, the safety of the luggage B stored in the storage unit 31 is ensured.

  In addition, each storage unit 31 includes a measuring instrument (measurement unit) 32 that measures the weight of the luggage B stored in the storage unit 31. The weighing device 32 is a weighing mechanism such as a load cell provided in the lower part of the bottom plate on which the load B is placed in the storage unit 31. The weighing instrument 32 measures the weight of the luggage B stored in the storage unit 31.

[Configuration of control unit]
As shown in FIG. 3, the delivery reception system 1 includes components of the reception machine 2 (a measuring device 4, a touch panel 5, a camera 6, an electronic money terminal 7, a label issuing mechanism 8, a receipt issuing mechanism 9, and a display 10). The locker 3 and a storage information storage unit 30 to be described later are communicable, and includes a control unit 20 that controls these various operations (execution of each process according to a preset reception procedure). The control unit 20 includes, for example, a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), a hard disk, and the like. The control unit 20 includes, as functional elements that execute various control processes in the delivery acceptance system 1, a measurement result acquisition unit 21, a destination information acquisition unit 22, a storage form information acquisition unit 23, a shipping cost determination unit 24, a selection unit 25, a locker A control unit 26, a determination unit 27, a delivery company determination unit 28, and a notification unit 29 are provided. For example, such a functional element can be configured as software that is executed by the CPU after a program stored in the ROM is loaded onto the RAM. However, the control unit 20 may be configured as hardware such as an electronic circuit.

  Further, the physical location of the control unit 20 is not limited to a specific location. For example, the computer device constituting the control unit 20 may be housed inside the locker 3 or may be implemented as a server device capable of communicating with each of the accepting device 2 and the locker 3 by wired communication or wireless communication.

  The measurement result acquisition unit 21 acquires the size and weight of the luggage B measured by the measurement device 4 from the measurement device 4.

  The destination information acquisition unit 22 acquires destination information (for example, a destination address or a region) indicating the destination of the package B necessary for determining the shipping cost. For example, the destination information acquisition unit 22 displays a destination input screen (see FIG. 8 described later) on the touch panel 5 and acquires information indicating the destination address input by the user on the destination input screen as destination information. Alternatively, when the user prepares a handwritten destination slip (a slip on which the address of the destination is described), the destination information acquisition unit 22 selects a destination region instead of the destination input screen. An area selection screen (for example, a screen capable of selecting an area classification such as Kansai or Kanto by a touch operation) may be displayed on the touch panel 5. In this case, the destination information acquisition unit 22 acquires information indicating the region selected by the user on the region selection screen as destination information.

  However, the destination information acquisition method by the destination information acquisition unit 22 and the specific contents of the destination information are not limited to the above example. For example, when a user accesses a website linked to the delivery reception system 1 in advance and can input destination information such as a destination address on the website, the destination information acquisition unit 22 The destination information entered on the site may be acquired. In this case, for example, when destination information is input on a website, a mechanism for issuing a passcode (a number with a specific number of digits) in association with the destination information is used. According to this mechanism, the destination information acquisition unit 22 allows the user to input a passcode via the touch panel 5, thereby allowing destination information input in advance on the website (destination information associated with the input passcode). ) As the destination information of the user's package B.

  The storage form information acquisition unit 23 acquires storage form information indicating the storage form of the package B. As described above, in this embodiment, as an example, three types of “normal temperature”, “refrigerated”, and “frozen” are prepared as storage forms. For example, the storage form information acquisition unit 23 displays a storage form input screen (see FIG. 9 to be described later) on the touch panel 5, and the storage form selected by the user on the storage form input screen (any one of the above three storage forms) ) Is acquired as storage form information.

  The postage determination unit 24 measures the size and weight of the package B acquired by the measurement result acquisition unit 21 (that is, the size and weight of the package B measured by the measurement device 4) and the destination information acquired by the destination information acquisition unit 22. And determine the shipping cost based on.

  For example, the postage determination unit 24 holds in advance a postage table that stores the postage corresponding to the combination of the size and weight of the package to be delivered and the destination area. In the present embodiment, as an example, the shipping cost determination unit 24 holds a shipping cost table for each delivery contractor contracted in advance (in this embodiment, as an example, Company A, Company B, Company C). The postage determination unit 24 can specify the postage for each delivery company corresponding to the combination of the size and weight of the package B and the destination area grasped from the destination information by referring to the postage table for each delivery company. . The postage for each delivery company determined by the postage determination unit 24 is presented to the user via the touch panel 5 by the delivery company determination unit 28 described later. When the postage depends only on either the size or the weight of the package B, the postage determination unit 24 determines the postage based on the combination of either the size or the weight of the package B and the destination information. To do.

  The selection unit 25 is a storage unit 31 (hereinafter simply referred to as “storage”) for storing the package B to be delivered from among the empty storage units 31 (that is, unused storage units 31) among the plurality of storage units 31. (Also called “first”). The selection unit 25 notifies the user of the storage unit 31 selected as the storage destination by some method. For example, the selection unit 25 displays the number of the storage unit 31 selected as the storage destination (for example, the number printed on the door of the storage unit 31) on the touch panel 5. Alternatively, when a lamp device is provided for each storage unit 31, the selection unit 25 is selected as the storage destination by lighting (or blinking) the lamp of the storage unit 31 selected as the storage destination. The user may be notified of the position of the storage unit 31. Note that the door of the storage unit 31 selected as the storage destination is unlocked by the locker control unit 26. Accordingly, the user can open the door of the storage unit 31 selected as the storage destination by the selection unit 25 and store the luggage B in the storage unit 31.

  The selection unit 25 selects the storage unit 31 of a type corresponding to the storage form information acquired by the storage form information acquisition unit 23 as the storage destination of the package B. Specifically, when the storage form information is “normal temperature”, the selection unit 25 selects the storage unit 31 of the zone C1 corresponding to the storage form as the storage destination. In addition, when the storage form information is “refrigerated”, the selection unit 25 selects the storage unit 31 of the zone C2 corresponding to the storage form as the storage destination, and when the storage form information is “frozen”. Selects the storage unit 31 of the zone C3 corresponding to the storage form as a storage destination. As a result, an appropriate storage unit 31 can be selected as the storage location of the package B according to the storage form of the package B. As described above, for the package B that needs to be stored by refrigeration, the package B is stored until it is delivered to the delivery company by selecting the storage unit 31 of the zone C2 having the refrigeration function as the storage location of the package. Can be stored properly.

  The selection unit 25 selects the storage unit 31 having a storage space having a size corresponding to the size of the luggage B acquired by the measurement result acquisition unit 21 as a storage destination. Specifically, the selection unit 25 uses the storage unit 31 with the smallest storage space among the storage units 31 that can store the package B as a storage destination based on the dimensions of the package B acquired by the measurement result acquisition unit 21. select. For example, when the luggage B can be stored in the storage unit 31A having the smallest storage space, the selection unit 25 preferentially selects the storage unit 31A as the storage destination. In this case, when there is no storage unit 31A that can be used, the selection unit 25 may select the storage unit 31B having the second storage space next to the storage unit 31A as the storage destination. Thus, the storage space in the locker 3 can be effectively utilized by selecting the storage unit 31 so that the storage space is not wasted as much as possible.

  In addition, for example, when the postage is determined based on the size (dimension) of the package B, it is possible to prevent the following user fraud. For example, a malicious user may place another package smaller than the package B to be delivered on the measurement table 42 in order to reduce the shipping cost. According to the selection unit 25 described above, the storage unit 31 having the smallest storage space is selected as the storage destination among the storage units 31 that can store the package based on the dimensions of the package measured by the measuring device 4. The actual delivery target package B cannot be stored in the storage unit 31 selected as the storage destination. As a result, the measurement device 4 measures the size of another package different from the package B to be delivered (package having a size smaller than the package B) and then stores the package B to be delivered in the storage unit 31. It becomes possible to prevent the action in advance. Note that, as described above, when the storage unit 31A is not usable, the storage unit 31B or the storage unit 31C is selected, and thus the above-described fraud may be possible. However, basically, as described above, since the storage unit 31 having a size corresponding to the size of the package measured by the measuring device 4 is selected, it is possible to suppress the occurrence of the fraud.

  The locker control unit 26 unlocks the empty storage unit 31 selected by the selection unit 25. The locker control unit 26 locks the storage unit 31 again after the luggage B is stored in the storage unit 31. Thereby, the parcel B to be delivered is safely stored in the storage unit 31 that is associated with the parcel B in a one-to-one manner until it is delivered to the delivery company. In the present embodiment, as an example, the locker control unit 26 includes a load B measured by the measurement device 4 and a load B stored in the storage unit 31 locked by the locker control unit 26 in the determination by the determination unit 27 described later. The storage unit 31 is locked with the determination that they are the same as a trigger. Accordingly, when a package different from the package B to be delivered is stored in the storage unit 31 by mistake (or intentionally by a user's malicious intention), the storage unit 31 is locked (that is, inappropriate). Completion of delivery acceptance) can be prevented.

  The determination unit 27 determines whether the package B measured by the measuring device 4 and the package B stored in the storage unit 31 locked by the locker control unit 26 are the same. Specifically, the determination unit 27 determines the weight acquired by the measurement result acquisition unit 21 (hereinafter “first weight”) and the weight measured by the measuring instrument 32 of the storage unit 31 (hereinafter “second weight”). ) And get. Then, the determination unit 27 compares the first weight and the second weight to determine whether the package B measured by the measuring device 4 and the package B stored in the storage unit 31 are the same. Determine. For example, the determination unit 27 determines that the package B measured by the measurement device 4 and the package B stored in the storage unit 31 are the same when the first weight and the second weight match. . Note that if the absolute value of the difference between the first weight and the second weight is less than a predetermined threshold, the determination unit 27 determines that the measurement value is within the error range even if the measured values do not completely match, May be determined to match.

  When the determination unit 27 determines that the first weight and the second weight do not match, the correct load (that is, the load B measured by the measurement device 4) is stored in the storage unit 31. Warn the user. For example, the determination unit 27 can issue a warning to the user by displaying a warning screen indicating the above on the touch panel 5. Alternatively, when the reception device 2 is provided with a speaker for outputting guidance to the user by voice, the determination unit 27 may issue a warning to the user by outputting a warning message indicating the above from the speaker.

  The delivery company determination unit 28 determines one delivery company selected by the user from among a plurality of delivery companies (in the present embodiment, company A, company B, and company C) as a delivery company that delivers the package B. To do. For example, the delivery company determination unit 28 displays a delivery company determination screen (see FIG. 10 described later) on the touch panel 5, and the delivery company (A company, B company, or C company) selected by the user on the delivery company determination screen. ) Is determined as a delivery company that delivers the package B. Further, the delivery company determination unit 28 presents to the user the shipping cost for each delivery company determined by the shipping cost determination unit 24 on the delivery company determination screen. Thus, the user can select a delivery company after comparing and examining the shipping cost for each delivery company. As a result, for example, it is possible to select a delivery company with the lowest shipping cost, and the convenience and satisfaction of the user can be improved.

  The notification unit 29 notifies the delivery company determined by the delivery company determination unit 28 of unlocking information for unlocking the storage unit 31 in which the package B is stored. In the present embodiment, as an example, the control unit 20 can communicate with a delivery company terminal 50 that is a terminal device of each of a plurality of delivery companies via a communication network N such as the Internet or a dedicated line. For example, when the delivery company determination unit 28 determines that the company A is a delivery company that delivers the package B, the notification unit 29 provides unlocking information for unlocking the storage unit 31 in which the package B is stored. To the delivery company terminal 50 of the company. As a result, the unlock information is notified only to the delivery company selected by the user (here, company A as an example), so it is possible to safely deliver the package B to be delivered to the delivery company selected by the user. It becomes.

  The storage information storage unit 30 is a database or the like that can communicate with the control unit 20. The storage information storage unit 30 may be mounted on the same device as the device on which the control unit 20 is mounted, or may be mounted on another device. The storage information storage unit 30 stores the storage unit 31 in which the package B is stored (that is, the storage unit 31 selected by the selection unit 25) and the destination information of the package B acquired by the destination information acquisition unit 22. Store information. In the present embodiment, as an example, the storage information is further associated with a captured image acquired by the camera 6.

  The storage information stored in the storage information storage unit 30 enables the following. For example, the notification unit 29 may notify the delivery company of the unlocking information of the storage unit 31 in which the user's luggage B is stored and also the storage information regarding the storage unit 31. In this case, the delivery company can specify the destination of the package B stored in the storage unit 31 based on the storage information notified from the notification unit 29. For this reason, even if the user forgets to attach a label (label issued by the label issuing mechanism 8 or a handwritten destination slip) indicating the address to the package B, the address is described on the delivery company side. A label can be attached to the package B. Further, in the delivery acceptance procedure in the present embodiment, it is assumed that the user sticks the label issued by the label issuing mechanism 8 to the package B. However, when the storage information is notified to the delivery company, it is originally. On the user side, there is no need to affix a label describing the destination on the package B. As a result, work such as issuing a slip (processing by the label issuing mechanism 8) and pasting a slip in delivery acceptance can be omitted, so that the system can be simplified and user convenience can be improved.

  The delivery company compares the appearance of the package B actually stored in the storage unit 31 with the appearance of the package B shown in the captured image included in the storage information notified from the notification unit 29, and It is also possible to deliver the package B after confirming that the package B is the correct package. Thereby, erroneous delivery of the package B by the delivery company can be prevented appropriately.

[Delivery acceptance procedure]
Next, an example of a processing procedure when the delivery acceptance system 1 accepts delivery of the user's package B will be described with reference to FIGS. 4 and 5 are flowcharts showing a delivery acceptance processing procedure, and FIGS. 6 to 11 are diagrams showing an example of a display screen displayed on the touch panel 5 at the time of delivery acceptance.

  In the initial state, a delivery acceptance screen shown in FIG. 6 is displayed on the touch panel 5 in order to prompt the user who accepts delivery of the package B to place the package B on the measurement table 42. When the user places the package B on the measurement table 42 in accordance with the instruction on the delivery reception screen, the measurement device 4 starts measuring the size (width, depth, height) and weight of the package B (step S1). ). When the measurement by the measurement device 4 is completed, a measurement result screen shown in FIG. 7 is displayed on the touch panel 5 in order to make the user check whether there is no problem with the measurement result (whether remeasurement is necessary). When the user presses the “re-measurement” button on the measurement result screen (step S2: YES), the measurement device 4 re-measures the size and weight of the package B (step S1). On the other hand, when the user presses the “OK” button on the measurement result screen (step S <b> 2: NO), the measurement result obtained by the measurement device 4 is obtained by the measurement result obtaining unit 21. Further, the external image of the luggage B is captured by the camera 6 (step S3).

  Subsequently, a destination input screen shown in FIG. 8 is displayed on the touch panel 5 so that the user can input the destination of the package B. In this example, the user specifies an input location by touching an input area (for example, an input area such as a zip code) displayed on the touch panel 5, and a zip code or the like using the keyboard displayed on the touch panel 5. Information can be entered. When the input of the destination information by the user is completed (when the user completes the input of all input areas and presses the “next screen” button), the destination information acquisition unit 22 sets the destination address input by the user as the destination. Obtained as information (step S4).

  In step S4, when the user prepares a handwritten destination slip in advance, it is not necessary to input an address here. Therefore, in such a case, instead of the destination input screen shown in FIG. 8, a region selection screen for selecting a destination region (for example, a screen in which a region classification such as Kansai or Kanto can be selected by a touch operation) is displayed. It may be displayed on the touch panel 5. For example, the destination information acquisition unit 22 displays an answer screen for answering whether or not there is a handwritten destination slip on the touch panel 5, and the above-described destination input screen and area selection screen according to the answer result of the user to the answer screen. Is displayed on the touch panel 5. When the destination information acquisition unit 22 replies that the user has prepared a handwritten destination slip and displays the region selection screen on the touch panel 5, the destination region input by the user on the region selection screen is displayed as the destination. Obtain as information.

  Subsequently, a storage form input screen shown in FIG. 9 is displayed on the touch panel 5 in order to allow the user to input the storage form of the package B. In this example, the user can input the storage form of the package B by pressing any one of the “normal temperature” button, the “refrigerate” button, and the “freeze” button. The storage form information acquisition unit 23 acquires the storage form (here, “refrigerated” as an example) input by the user as storage form information (step S5).

  Subsequently, the shipping cost determination unit 24 determines the size and weight of the package B acquired by the measurement result acquisition unit 21 in step S1 and the destination information acquired by the destination information acquisition unit 22 in step S5. A shipping fee is determined (step S6).

  Subsequently, the delivery company determination unit 28 displays a delivery company determination screen shown in FIG. 10 on the touch panel 5 in order to allow the user to select one delivery company from among a plurality of delivery companies (step S7). On the delivery trader determination screen, the postage for each delivery trader determined by the postage determination unit 24 is displayed together with a button for selecting a delivery trader. That is, the delivery company determination unit 28 displays the delivery company determination screen on the touch panel 5 to present the shipping fee for each delivery company to the user.

  In this example, the user presses any one of the “Company A: XX yen” button, the “Company B: △△ yen” button, and the “Company C: XX yen” button, and thereby the user's preference. A delivery company can be selected. The delivery company determination unit 28 determines the delivery company selected by the user (here, “Company A” as an example) as the delivery company that delivers the user's package B (step S8).

  Subsequently, a content confirmation screen shown in FIG. 11 is displayed on the touch panel 5 in order to prompt the user to pay the shipping fee. In this state, when a medium such as an IC card or a mobile terminal in which electronic money is registered in advance is brought close to the reading surface of the electronic money terminal 7, the electronic money information stored in the medium is read by the electronic money terminal 7. Then, a predetermined payment process is executed in the electronic money terminal 7 to complete the payment of the postage (step S9). In this example, the price of 750 yen is paid by electronic money owned by the user.

  Subsequently, the label issuing mechanism 8 issues a label (slip) on which information such as the destination and storage form of the package B is printed, and the receipt issuing mechanism 9 provides information such as the amount of the postage paid by the user and the issue date. A printed receipt is issued (step S10). Here, in conjunction with the label issuing by the label issuing mechanism 8, a guidance screen that prompts the label issued by the label issuing mechanism 8 to be attached to the package B may be displayed on the touch panel 5. As a result, the user can attach the label to the package B according to the guidance screen displayed on the touch panel 5.

  Subsequently, the selection unit 25 selects a package from the empty storage unit 31 based on the dimensions of the package B acquired by the measurement result acquisition unit 21 and the storage form information acquired by the storage form information acquisition unit 23. A storage location for B is selected (step S11). In the present embodiment, as an example, the storage form of the package B is “refrigerated”, and therefore the selection unit 25 selects the storage destination of the package B from the empty storage unit 31 of the zone C2 having the refrigeration function. The storage unit 31 having the smallest storage space among the storage units 31 capable of storing the luggage B is the storage unit 31B having a medium storage space, and the storage unit 31B in the zone C2 is empty. The unit 25 selects the storage unit 31B as a storage destination.

  Subsequently, the selection unit 25 notifies the user of the storage unit 31 selected in step S11 (step S12). At this time, the unlocking process of the storage unit 31 by the locker control unit 26 is also performed. However, when operating so that the door of the empty storage part 31 is kept unlocked, the unlocking process by the locker control part 26 described above is not necessary.

  As described above, the notification to the user of the storage unit 31 selected as the storage destination may be performed, for example, by displaying the number of the storage unit 31 selected as the storage destination on the touch panel 5. It may be performed by turning on (or blinking) a lamp provided at 31. Accordingly, the user can grasp the position of the storage unit 31 selected as the storage destination, open the door of the storage unit 31 selected as the storage destination, and store the luggage B in the storage unit 31. It becomes.

  Subsequently, the determination unit 27 monitors whether or not the luggage B is stored in the storage unit 31 selected as the storage destination (step S13). For example, the determination unit 27 monitors the measurement value of the measuring device 32 of the storage unit 31. Then, when the measurement value of the measuring instrument 32 has changed (or when the measurement value becomes a value greater than a predetermined threshold value than 0), the determination unit 27 indicates that the luggage B is stored in the storage unit 31. judge. When the package B is stored in the storage unit 31 (step S13: YES), the weight of the package B is measured by the measuring instrument 32 (step S14), and the measurement result is transferred to the determination unit 27.

  Subsequently, the determination unit 27 uses the first weight measured by the measuring device 4 in step S1 (that is, the weight acquired by the measurement result acquisition unit 21) and the second weight measured by the measuring instrument 32 in step S14. It is determined whether or not the weight matches (step S15).

  When it is determined that the first weight and the second weight do not match (step S15: NO), the determination unit 27 puts the correct package (that is, the package B measured by the measuring device 4) into the storage unit 31. A warning is given to the user so as to store it (step S16). The warning to the user by the determination unit 27 is continued until it is determined that the correct luggage is stored in the storage unit 31 and the first weight and the second weight match (step S14, step S15: NO, step S16). On the other hand, when it is determined that the first weight and the second weight match (step S15: YES), the determination unit 27 indicates that the determination result (that is, the correct luggage has been stored in the storage unit 31). The determination result) is notified to the locker control unit 26.

  The locker control unit 26 that has received the notification of the determination result indicating that the correct luggage has been stored in the storage unit 31 from the determination unit 27 locks the storage unit 31 (step S17). Subsequently, the storage unit 31 storing the package B (that is, the storage unit 31 selected by the selection unit 25 in step S11) is associated with the destination information of the package B acquired by the destination information acquisition unit 22 in step S4. The stored information is stored in the stored information storage unit 30 (step S18). The captured image acquired by the camera 6 in step S3 is also associated with the storage information. Then, the notification unit 29 notifies the delivery company determined in step S8 of the unlocking information of the storage unit 31 in which the package B is stored, and the storage information related to the storage unit 31 (step S19). ).

[Function and effect]
In the delivery reception system 1 described above, the shipping cost of the package B is determined based on at least one of the size and weight of the package B measured by the measuring device 4 and the destination information acquired by the destination information acquisition unit 22. . Thereby, the operation | work which concerns on the mailing cost calculation of the package B can be automated. When the luggage B is stored in an empty storage unit 31 selected from among the plurality of storage units 31, the storage unit 31 is locked by the locker control unit 26. Thereby, the parcel B to be delivered is safely stored in the storage unit 31 that is associated with the parcel B in a one-to-one manner until it is delivered to the delivery company. As described above, according to the delivery acceptance system 1, the delivery acceptance of the user's package B can be automated and the package B can be safely delivered to the delivery company.

  Moreover, in the delivery reception system 1, the locker 3 has a plurality of types of storage units 31A, 31B, and 31C classified according to the size of the storage space. Then, the selection unit 25 selects the storage unit 31 (any one of the storage units 31A, 31B, and 31C) having a storage space according to the size of the package B measured by the measuring device 4 as the storage destination of the package B. Choose as. With this configuration, the storage space in the locker 3 can be effectively used. In addition, for example, when the postage is determined based on the size of the package B, it is possible to prevent the following user fraud. That is, in order to reduce the shipping cost, the malicious user causes the measuring device 4 to measure the size of another package smaller than the package B to be delivered, and then selects the package B to be delivered by the selection unit 25. Unauthorized acts such as storing in the storage unit 31 can be prevented in advance.

  In the delivery reception system 1, the locker 3 includes a plurality of types of storage units 31 classified according to the storage form of the package B (in this embodiment, as an example, the storage units 31 in the zone C 1 corresponding to “normal temperature”, “refrigeration” ”And a storage section 31 of the zone C3 corresponding to“ freezing ”. Then, the selection unit 25 selects the type of storage unit 31 corresponding to the storage form information acquired by the storage form information acquisition unit 23 as the storage destination of the package B. With this configuration, an appropriate storage unit 31 can be selected as a storage destination of the package B according to the storage form of the package B. For example, for a package B that needs to be stored by refrigeration, the storage unit 31 having the refrigeration function (that is, the storage unit 31 of the zone C2) is selected as the storage destination of the package B, and is delivered to the delivery company. During this time, the luggage B can be properly stored.

  Further, in the delivery acceptance system 1, the determination unit 27 compares the weight measured by the measuring device 4 with the weight measured by the measuring device 32, so that the luggage B measured by the measuring device 4 and the storage unit 31. It is determined whether or not the package B stored in is the same. With this configuration, it is possible to appropriately determine whether or not the luggage B measured by the measuring device 4 and the luggage B stored in the storage unit 31 are the same based on the weight of the luggage B. Further, based on such a determination result, for example, when the package B is not the same, it is possible to warn the user, cancel the reception of the package B, or the like. As a result, it is possible to appropriately prevent user misprocessing and fraud.

  In the delivery acceptance system 1, the delivery trader determination unit 28 can select a preferred delivery trader from a plurality of delivery traders. In addition, the notification unit 29 notifies only the delivery company selected by the user of the unlocking information for unlocking the storage unit 31 in which the package B is stored. As a result, the package B can be safely delivered to the delivery company selected by the user.

  In the delivery acceptance system 1, the shipping cost determination unit 24 determines the shipping cost for each of a plurality of delivery companies. Then, the delivery company determination unit 28 presents to the user the shipping cost for each delivery company determined by the shipping cost determination unit 24. With this configuration, the user can select a delivery company after comparing and examining the shipping cost for each delivery company. As a result, for example, it is possible to select a delivery company with the lowest shipping cost, and the convenience and satisfaction of the user can be improved.

  The delivery reception system 1 also includes a storage information storage unit 30 that stores storage information that associates the storage unit 31 that stores the package B with the destination information of the package B acquired by the destination information acquisition unit 22. Yes. The notification unit 29 notifies the delivery information to the delivery company. With this configuration, since the destination of the package B stored in the storage unit 31 can be specified from the storage information, it is not necessary to attach a slip or the like describing the destination to the package B stored in the storage unit 31. As a result, work such as issuing a slip and pasting a slip in the delivery reception can be omitted, so that the system can be simplified and user convenience can be improved.

  In the delivery reception system 1, a captured image acquired by the camera 6 is associated with the storage information. With this configuration, the delivery company compares the appearance of the package actually stored in the storage unit with the appearance of the package shown in the captured image included in the storage information, and the package B to be delivered is the correct package. It is possible to deliver the package B after confirming the above. Thereby, the erroneous delivery of the package by the delivery company can be prevented appropriately.

[Modification]
Although one embodiment of the present invention has been described above, the present invention is not limited to the above embodiment. For example, the delivery acceptance procedure is not limited to the examples of FIGS. For example, the delivery acceptance system 1 may omit some of the steps (processes) in the figure, or may execute the steps in a different order. Further, any two or more steps shown in the figure may be combined, or a part of the steps may be corrected or deleted. Alternatively, the delivery acceptance system 1 may execute other steps in addition to the steps shown in FIG.

  In addition to the electronic money terminal 7 (or instead of the electronic money terminal 7), the accepting machine 2 is provided with a coin insertion slot, a bill insertion slot, a change return opening, etc. so that payment by cash is possible. May be. In this case, the user can pay the shipping fee by cash. Note that the coin insertion slot and the bill insertion slot may correspond only to domestic currency, or may correspond to foreign currency.

  Further, when the delivery reception system 1 is provided in a store such as a convenience store, the postage payment may not be performed by the reception device 2 but may be performed by a store cashier counter or the like. For example, the accepting machine 2 may not be provided with a configuration relating to the postage payment of the electronic money terminal 7 or the like, but instead may be provided with a configuration for issuing a payment slip printed with a barcode indicating the postage. Such a configuration can be realized by the receipt issuing mechanism 9. In this case, when the user passes the payment slip to the store clerk at the cash register counter in the store, the store clerk reads the barcode of the payment slip with the bar code scanner installed in the cash register counter. This makes it possible to pay the postage indicated by the barcode with the cashier counter. In addition, when employ | adopting such a structure, a user will once leave | separate from the front of the receiving machine 2 for a mailing cost payment. Therefore, in this case, in order to prevent the package B from being stolen during the postage payment, a delivery acceptance procedure for storing the package B in the storage unit 31 (temporary storage) before paying the postage. May be executed.

  The accepting device 2 may include a camera for capturing a face image of a user who accepts delivery. By performing a well-known image recognition process on the face image captured and stored in this way, it is possible to grasp marketing information such as a tendency (gender, age, etc.) of the user of the delivery reception system 1. Become. Note that the camera 6 may be used as a camera for capturing a user's face image by making the position of the camera 6 and the direction of the lens for capturing the appearance image of the luggage B movable.

  Further, the measuring device 4 or the storage unit 31 may be provided with an inspection mechanism for determining whether or not the luggage B stored in the storage unit 31 is a dangerous object by using near infrared rays, X-rays, or the like. . If the inspection mechanism determines that the object is dangerous, the control unit 20 stops receiving the delivery of the package B, and the dangerous object is detected by an administrator terminal or the like that can communicate with the control unit 20. You may notify.

  DESCRIPTION OF SYMBOLS 1 ... Delivery reception system, 2 ... Reception machine, 3 ... Locker, 4 ... Measuring apparatus (measurement part), 5 ... Touch panel, 6 ... Camera (imaging part), 7 ... Electronic money terminal, 8 ... Label issuing mechanism, 9 ... Receipt issuing mechanism, 10 ... display, 20 ... control unit, 21 ... measurement result acquisition unit, 22 ... destination information acquisition unit, 23 ... storage form information acquisition unit, 24 ... shipping cost determination unit, 25 ... selection unit, 26 ... locker control , 27 ... determination unit, 28 ... delivery company determination unit, 29 ... notification unit, 30 ... storage information storage unit, 31, 31A, 31B, 31C ... storage unit, 32 ... measuring device (measurement unit).

Claims (8)

A delivery acceptance system for accepting delivery of a user's package,
A locker having a plurality of storage units capable of storing the luggage and electronically controlling locking and unlocking;
A measurement unit for measuring at least one of the size and weight of the luggage;
A destination information acquisition unit for acquiring destination information indicating a destination of the package;
A postage determination unit that determines a postage based on at least one of the size and weight of the package measured by the measurement unit and the destination information acquired by the destination information acquisition unit;
A locker control unit for locking the storage unit after the luggage is stored in the empty storage unit selected from the plurality of storage units;
A delivery reception system comprising: A selection unit for selecting a storage unit for storing the luggage;
The locker has a plurality of storage units having different storage space sizes,
The measurement unit measures at least the size of the load;
The selection unit selects the storage unit having the storage space having a size corresponding to the size of the load measured by the measurement unit as a storage unit for storing the load.
The delivery acceptance system according to claim 1. A selection unit for selecting a storage unit for storing the luggage;
A storage form information acquisition unit for acquiring storage form information indicating a storage form of the package,
The locker has a plurality of types of the storage units classified according to the storage form of the luggage,
The selection unit selects the storage unit of a type corresponding to the storage form information acquired by the storage form information acquisition unit as a storage unit for storing the luggage.
The delivery acceptance system according to claim 1. A determination unit for determining whether the package measured by the measurement unit and the package stored in the storage unit are the same;
The measurement unit measures at least the weight of the load;
The storage unit has a measuring unit for measuring the weight of the luggage stored in the storage unit,
The determination unit compares the weight measured by the measurement unit with the weight measured by the weighing unit, so that the luggage measured by the measurement unit and the luggage stored in the storage unit are the same. Determine if there is,
The delivery reception system according to any one of claims 1 to 3. A delivery company determination unit for determining one delivery company selected by the user from a plurality of delivery companies as a delivery company for delivering the package;
A notification unit for notifying the delivery company determined by the delivery company determination unit of unlocking information for unlocking the storage unit storing the package;
The delivery acceptance system according to any one of claims 1 to 4. The shipping cost determination unit determines the shipping cost for each of the plurality of delivery companies,
The delivery company determination unit presents the shipping cost for each delivery company determined by the shipping cost determination unit to the user;
The delivery reception system according to claim 5. A storage information storage unit that stores storage information that associates the storage unit storing the package with the destination information of the package acquired by the destination information acquisition unit;
The delivery acceptance system according to any one of claims 1 to 6. It further comprises an imaging unit that images the appearance of the luggage,
The storage information is further associated with a captured image acquired by the imaging unit.
The delivery acceptance system according to claim 7.

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