JP2016213768A - Facility equipment monitoring system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable work correspondence only with mail or the like transmitted when abnormality occurs in facility equipment to be monitored in a facility equipment monitoring system.SOLUTION: A management server 44 of a central monitoring center 40 of a facility equipment monitoring system 10 receives a failure ID from local controllers 26a, 26b, and acquires a failure content designation and the arrangement position information of facility equipment corresponding to the failure ID from a failure database 46, and transmits the acquired failure content designation and arrangement position information of the facility equipment via a mail server 50 to each worker terminal 30a, 30b, and acquires a failure correspondence reply from the worker terminal via the mail server 50 to register failure correspondence worker information, and transmits the registered failure correspondence worker information via the mail server 50 to each worker terminal 30a, 30b.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an equipment monitoring system, and more particularly, to an equipment monitoring system for notifying a plurality of worker terminals and responding when an abnormality occurs in a plurality of equipment in a facility to be monitored.

  In equipment monitoring systems that centrally monitor the status of multiple equipment, when an abnormality occurs in the equipment, it is necessary to promptly notify the maintenance staff etc. of the details of the abnormality and attempt recovery. It is.

  Patent Document 1 states that a central monitoring device of a building management device has an in-building drawing database that stores a floor diagram of each floor of a building to be monitored and two-dimensional and three-dimensional data regarding the arrangement of equipment. Here, for example, when the monitoring target is a fire alarm on the second floor, the monitoring status is displayed on the layout drawing together with the upper and lower first floor and the third floor.

  Patent Document 2 describes a system in which operation of a keyboard, a display, and a mouse performed by a central monitoring terminal of a building management system that manages building facilities can be performed by a remote monitoring terminal. Here, when an alarm is issued, an expanded emphasis monitoring screen of the text data information of the alarm notification site displayed on the remote monitoring terminal is mailed to a pre-registered party, and the received party is the remote monitoring terminal Make a phone call to check the detailed contents of the alarm alert site.

  Patent Document 3 constructs a network (ad hoc network) using a plurality of other wireless devices that can use GPS and short-range wireless communication means for a wireless device that is in a building and cannot use GPS and whose location information is unknown. This paper describes performing self-position estimation of the radio.

JP-A-8-227491 JP 2014-50096 A JP 2009-92594 A

  In the prior art, when an abnormality occurs in the equipment to be monitored, the occurrence of the abnormality is reported to the parties concerned via e-mail, etc. The name etc. are shown briefly. Therefore, the person who received the mail needs to make an inquiry to the monitoring center or the like in order to obtain detailed information such as the location of the abnormality.

  An object of the present invention is to provide a facility equipment monitoring system that enables work support only by e-mail or the like transmitted when an abnormality occurs in a facility equipment to be monitored.

  The equipment monitoring system according to the present invention monitors the status of a plurality of equipment in a facility to be monitored, and specifies a failure ID assigned in advance to each equipment when a failure occurs in the facility. A controller, a failure database associated with the failure ID and storing the failure content name and the arrangement position information of the equipment, a plurality of worker terminals having a mail transmission / reception function, and a mail for sending / receiving a mail to / from each worker terminal A server and a management server connected to the local controller, the failure database, and the mail server. The management server receives the failure ID from the local controller, and the failure content name corresponding to the received failure ID and the arrangement of the equipment Location information is acquired from the failure database, and the acquired failure content name and equipment arrangement Device information is sent to each worker terminal via the mail server, the failure response reply is obtained from the worker terminal via the mail server, the failure response worker information is registered, and the registered failure response worker Information is transmitted to each worker terminal via a mail server.

  In the equipment monitoring system according to the present invention, the management server sends, via a mail server, as the equipment position information, the wide area position information on the building name and building floor in the facility and the detailed position information on the building floor. Are preferably transmitted.

  In the equipment monitoring system according to the present invention, the wide area arrangement position information and the detailed arrangement position information are preferably image information indicating the arrangement position of the equipment.

  In the equipment monitoring system according to the present invention, the failure response reply preferably includes the current position information of the worker terminal that has returned.

  In the equipment monitoring system according to the present invention, the management server acquires a failure response support reply from a worker terminal other than the worker terminal that has made a failure response reply via the mail server, and registers support worker information. Preferably, the registered support worker information is transmitted to each worker terminal via a mail server.

  The facility equipment monitoring system according to the present invention according to the present invention includes a management server connected to a failure database that stores a failure content name and facility equipment location information. When the management server receives the failure ID related to the equipment device, the management server obtains the failure content name corresponding to the failure ID and the placement position information of the equipment device from the failure database. To the user terminal. Each received maintenance worker can determine whether or not the work can be handled by looking at the location information of the equipment along with the failure content name. The received maintenance worker can send a failure response reply when determining that the failure can be handled, so the management server registers the failure handling worker information and sends the contents to each worker terminal. To do. Thus, since the arrangement position information of the equipment is transmitted, the maintenance worker can determine that the work can be handled only by looking at it.

  In the equipment monitoring system according to the present invention, the management server transmits, as the equipment location information, wide-area location information regarding the building name and building floor in the facility, and detailed location information on the building floor. . Each received maintenance worker can see the detailed arrangement position information of the facility equipment together with the failure content name, so that the work can be handled only by the content.

  In the equipment monitoring system according to the present invention, the wide area location information and the detailed arrangement position information are image information indicating the arrangement position of the equipment, so whether the maintenance worker who received the information can handle the work. Can be determined quickly.

  Further, in the equipment monitoring system according to the present invention, the failure response reply includes the current position information of the returned worker terminal, so that the other maintenance received by transmitting the information to the other worker terminals. The worker can determine whether or not it is preferable to support the worker.

  In addition, in the equipment monitoring system according to the present invention, when a failure response support reply is obtained from a worker terminal other than the worker terminal that has made a failure response reply, this information is also sent to each worker terminal. All persons can share information on failure response status.

It is a block diagram which shows the structure of the equipment monitoring system of embodiment which concerns on this invention. It is an example of the memory | storage content of the failure database in the equipment monitoring system of embodiment which concerns on this invention. 2A is a diagram showing a failure data table, FIG. 2B is a diagram showing an example of wide area image data, and FIG. 2C is a diagram showing an example of detailed image data. It is a figure which shows the process performed in each element in relation to the process of a management server along a time series in the equipment monitoring system of embodiment which concerns on this invention. It is a figure which shows the example of the screen display of an operator terminal in the equipment monitoring system of embodiment which concerns on this invention. FIG. 4A is a diagram showing an example of a screen display when a failure occurrence is received, and FIG. 4B is an example of a screen display when a maintenance worker capable of handling a failure makes a notification to that effect. It is a figure, (c) is a figure which shows the example of a screen display when the information of failure handling worker registration is received. In prior art, it is a figure which shows the example of a screen display when failure occurrence is received.

  Embodiments according to the present invention will be described below in detail with reference to the drawings. In the following, a wireless communication portable terminal carried by a maintenance worker is described as the worker terminal, but this is an example for explanation, and any communication terminal having an image-attached mail transmission function may be used. For example, a desktop communication terminal that performs wired communication may be used. In the following, as the arrangement information related to the equipment, the hierarchical information of the wide area arrangement position information specifying the building and the floor and the detailed arrangement position information specifying the place on the floor will be described, but this is an example for explanation. Thus, when the monitored facility is small, only one type of arrangement information may be used, and conversely, when the facility is large, three or more hierarchical information may be used.

  The types of equipment described below, the contents of information, and the like are illustrative examples, and can be appropriately changed in accordance with the specifications of the equipment monitoring system. Below, the same code | symbol is attached | subjected to the same element in all the drawings, and the overlapping description is abbreviate | omitted.

  FIG. 1 is a block diagram illustrating a configuration of the equipment monitoring system 10. The equipment monitoring system 10 centrally monitors the state of a plurality of equipment 14 in the facility 12 to be monitored, and when it detects that an abnormality has occurred in any of the equipment, promptly and accurately informs the maintenance worker. This is a system for notifying and performing failure handling work to restore the failure state.

  The equipment monitoring system 10 includes local controllers 26 a and 26 b arranged on the facility 12 side, worker terminals 30 a and 30 b on the maintenance worker side, and a central monitoring center 40. The central monitoring center 40 includes a monitoring terminal 42, a management server 44, a failure database 46, a mail server 50, and a network device 54. Each device in the central monitoring center 40 is connected via a LAN (Local Area Network) or the like. The network device 54 of the central monitoring center 40 and the local controllers 26a and 26b are connected by a public network 28 such as the Internet.

  The facility 12 is an area or a space where the monitored equipment 14 is arranged, and is a factory, a store, a house, or the like, for example. Hereinafter, a six-storey collective store will be described as the facility 12, but this is an example for explanation.

  The equipment 14 is an object to be monitored that is placed in the facility 12. In FIG. 1, as an example of the equipment 14, a water supply / drainage device 16 indicated by W, a lighting device 18 indicated by L, a crime prevention / disaster prevention device 20 indicated by A, a power receiving / transforming device 22 indicated by P, and another device 24 indicated by M. Illustrated. These are examples, and in addition, an elevator, an escalator, an air conditioning facility, and the like can be included.

  The local controllers 26a and 26b indicated as LC1 and LC2 monitor the state of the plurality of equipment devices 14 in the facility 12, and when a failure occurs in any of the equipment devices 14, the local controllers 26a and 26b are assigned in advance to the respective equipment devices 14. It is a local monitoring device that identifies the fault ID that is being used. In FIG. 1, two local controllers 26a and 26b are shown. However, depending on the scale of the facility 12, one may be used. In the case of a large-scale facility such as a six-storey collective store described as an example, each local controller A local controller may be arranged. Moreover, when the equipment 14 is provided on the rooftop, outdoors, etc. other than each floor, it is preferable to arrange a local controller for monitoring them.

  The identified failure ID is transmitted to the network device 54 of the central monitoring center 40 via the public network 28, and is transmitted from the network device 54 to each device in the central monitoring center 40. The contents of the failure ID will be described later with reference to FIG.

  When there are a plurality of local controllers 26a and 26b, the central monitoring center 40 collectively monitors the state of the plurality of facility devices 14 monitored by these. Further, the central monitoring center 40 collectively gives instructions and the like to a plurality of maintenance workers who perform failure recovery and maintenance of the equipment 14. The central monitoring center 40 is provided at a location convenient for maintenance equipment, maintenance workers, etc., apart from the location of the facility 12. In some cases, a central monitoring center 40 may be provided in the facility 12.

  The monitoring terminal 42 is, for example, a terminal device that allows a monitor to input, output, and read data from the failure database 46 or the like. The monitoring terminal 42 is composed of a personal computer or the like.

  The management server 44 indicated as MS is a central control device connected to the local controllers 26a and 26b, the failure database 46, and the mail server 50 via the network device 54. The management server 44 receives the failure ID transmitted from the local controllers 26a, 26b, searches the failure database 46, and acquires the failure content name and the location information of the failed equipment device 14. Then, the contents are notified to the worker terminals 30a and 30b via the mail server 50, and responses from the worker terminals 30a and 30b are received to manage the failure handling work and the like in a concentrated manner. The flow of information between each element centering on the management server 44 will be described later with reference to FIG.

  A failure database 46 indicated as DB is a storage device that stores a failure data file 48 in which data relating to failures is associated with failure IDs. The failure data file 48 is a data file in which the failure content name and the arrangement position information of the equipment 14 are associated with the failure ID.

  FIG. 2 shows the contents of the failure data file 48. The failure data file 48 includes a failure data table 60, wide area image data 62 and detailed image data 64 relating to the arrangement position of the equipment 14.

  The failure data table 60 shown in FIG. 2A is a lookup table that summarizes the relationship between the failure ID, the failure content name, and the arrangement position information of the equipment 14 in a list. The failure ID is an 8-digit numeric string, which is convenient for data transmission, but the failure contents and the failed equipment 14 cannot be read only by looking at this numeric string.

  The failure content name is a name indicating the failure content corresponding to the failure ID. The failure content name briefly indicates the failure content and the failed equipment 14 with several characters. In the example of FIG. 2A, “L-1A failure” is shown as the failure content name for failure ID = 000001101. “L” of “L-1A failure” indicates the lighting device 18 as described in FIG. “1” of “1A” indicates “the first floor” of one building in the facility 12. “A” is an identification symbol indicating an arrangement position on “the first floor”. If you know the notation method of the failure content name, you can understand that it is “the failure of the lighting device 18 on the first floor of one building in the facility 12”. However, it is not known in which place the failure lighting device 18 is located among the many lighting devices 18 on the “first floor”.

  The failure data table 60 associates four pieces of information with respect to the arrangement position of the failed facility device 14 in association with the failure ID. Two of them are wide area location information. The wide area arrangement position information is information on the wide area image data 62 and the wide area arrangement place. In FIG. 2, taking the failure ID = 000001101 as an example, the wide area image data 62 is 1001. It is JPG, and the wide area location is “1 building 1st floor”.

  FIG. 2B shows wide area image data 62 for the entire facility 12 which is a six-storey collective store. The wide area image data 62 of the entire facility 12 is image data 1001. JPG, image data 1002 indicating the arrangement status of the second floor. JPG, image data 1003 indicating the arrangement status of the third floor. JPG, image data 1004 indicating the arrangement status of the fourth floor. JPG and other image data indicating the layout status of each floor, and the roof layout status 1007. It is composed of JPG. The wide area image data 62 corresponding to the failure ID = 000001101 is 1001. In JPG, it is image data indicating an arrangement status of “one building first floor” which is a wide area arrangement place.

  Returning to FIG. 2A, the remaining two of the four pieces of information regarding the arrangement position of the equipment 14 associated with the failure ID are detailed arrangement position information. The detailed arrangement position information is detailed image data 64 and detailed arrangement location information. In FIG. 2, when the failure ID = 000001101 is taken as an example, the detailed image data 64 is 1001001. JPG and the detailed location is “Tenant X side”.

  FIG. 2C is detailed image data 64 showing the arrangement status of the lighting devices 18 on the “first floor” of the facility 12 which is a six-storey collective store. The detailed image data 64 is wide-area image data for each of the lighting devices 18 on the “first floor” for the “first floor”. Indicates the location in the JPG. The placement location of the lighting device 18 corresponding to the failure content name “L-1A failure” is detailed image data 1001001. In the JPG, this place is a detailed arrangement place “tenant X side”. Similarly, the location of the lighting device 18 corresponding to the failure content name “L-1B failure” is detailed image data 1001002. It is a place painted black in JPG. The placement location of the lighting device 18 corresponding to the failure content name “L-1C failure” is detailed image data 1001003. It is a place painted black in JPG.

  Although not shown in FIG. 2C, detailed image data 64 and the like indicating the arrangement status of each lighting device 18 on the “second floor” of the facility 12 which is a six-storey collective store are also stored. The failure ID = 00001012 has the failure content name “L-2A failure”. The wide area location in JPG is “1 Building 2nd Floor”. The detailed image data 64 at this time is detailed image data indicating the arrangement status of the lighting devices 18 on the “second floor” of the facility 12.

  As described above, the failure data file 48 of the failure database 46 includes the failure data table 60, the wide area image data 62, and the detailed image data 64.

  Returning to FIG. 1 again, the mail server 50 indicated as mS transmits / receives mail to / from each worker terminal 30a, 30b. The communication device 52 is a transmission / reception device that performs wireless communication between the mail server 50 and each of the worker terminals 30a and 30b. Each of the worker terminals 30a and 30b on the other side that performs mail transmission / reception is a worker terminal registered in advance. Registration is performed by the management server 44.

  From the management server 44, the ID of the registered worker terminal to which the mail is to be transmitted and the content to be transmitted are transmitted to the mail server 50. The mail server 50 transmits the mail contents transmitted from the management server 44 to the registered worker terminals 30a and 30b via the communication device 52.

  When the mail server 50 receives mail from the registered worker terminals 30 a and 30 b via the communication device 52, the received mail content is sent to the management server 44 together with the ID of the worker terminal that has been sent. To transmit.

  FIG. 3 is a diagram showing, in chronological order, processing performed in each element in relation to the processing of the management server 44 in the equipment monitoring system 10 having the above configuration. In FIG. 3, the elements are arranged on the horizontal axis, the vertical axis represents time elapsed, and the information flow is indicated by waveform arrows. As each element, local controllers 26a and 26b, a management server 44, a mail server 50, and worker terminals 30a and 30b are arranged.

  As an example, a failure occurs in the lighting device 18 arranged next to the tenant X on the “first floor” that is the monitoring range of the local controller 26a among the plurality of facility devices 14 of the facility 12 of the facility device monitoring system 10. State. This is an example for explaining FIG.

  When the local controller 26a detects an abnormality of the lighting device 18 that is the equipment device 14 (S10), the local controller 26a specifies a failure ID that is assigned in advance to the lighting device 18 that has detected the abnormality, and uses the specified failure ID. The data is output to the management server 44 (S12). Here, since the failure is in the lighting device 18 arranged beside the tenant X on the “first floor”, the failure ID = 000001101 is output.

  The management server 44 receives the failure ID = 000001101 from the local controller 26a (S14). Based on the received failure ID = 00001011, the failure data file 48 of the failure database 46 is searched (S16), and failure data is acquired (S18). The failure data is the failure content name and the arrangement position information of the equipment. The arrangement position information of the equipment includes wide area image data, a wide area arrangement place, detailed image data, and a detailed arrangement place.

  As described in FIG. 2, the failure content name corresponding to the failure ID = 00001101 is “L-1A failure”, the wide area image data is “1001.JPG”, and the wide area location is “1 building 1 floor”. The detailed image data is “1001001.JPG”, and the detailed arrangement location is “Tenant X side”.

  The management server 44 transmits the acquired failure content name and the arrangement position information of the equipment to the mail server 50, and the mail server 50 transmits the content simultaneously to the respective worker terminals 30a, 30b of all registrants. (S20). Each maintenance worker receives an e-mail from each of the worker terminals 30a and 30b, and confirms the content of the failure and the arrangement location (S22).

  FIG. 4A shows a display screen of the mail contents received by each of the worker terminals 30a and 30b. The display screens of the worker terminals 30a and 30b are the same. On the display screen, the title “equipment failure”, “20150520” as the failure occurrence date, “15:00” as the failure occurrence time, and “L-1A collective failure” as the failure content name are displayed. The four pieces of information are shown as the arrangement position information of the equipment.

  The arrangement position information of the facility equipment includes “one building first floor” as a wide area arrangement location, “1001.JPG” as wide area image data, “tenant X side” as a detailed arrangement place, and “1001001. JPG ". As the display of “1001.JPG” as the wide area image data, the corresponding image data may be highlighted in the entire arrangement status of each floor of one building. In “1001001.JPG” as detailed image data, “tenant X side” may be painted black as described with reference to FIG.

  Each maintenance worker can grasp the details of the failure and the location of the lighting device 18 that should deal with the failure by looking at the display screen of each worker terminal 30a, 30b. Based on the grasp, it is determined whether or not the failure handling work can be performed promptly at the failure site. As an example, if the maintenance worker carrying the worker terminal 30a determines that the failure handling work can be handled, the maintenance worker is displayed on the lower side of the display screen of FIG. Click the “Reply with current position” box.

  FIG. 4B is a reply contact display screen displayed on the worker terminal 30a by clicking the “current position reply” box. Here, the title of “contact with facility failure responder”, the date and time of the failure occurrence, and the name of the failure content are displayed, and “current location xxxx” and a column in which the current location of the respondent can be written are displayed.

Returning to FIG. 3, the responder who carries the operator terminal 30 a and determines that he can cope with the failure handling work writes his / her current position in the “current position xxxxxxxx” field and sends it back (S 24). The mail server 50 receives the mail from the responder (S26) and transmits it to the management server 44. The management server 44 acquires a failure response reply from the worker terminal 30a, confirms the current location of the responder (S28), and registers failure response worker information.

  Next, the management server 44 outputs the registered corresponding worker information (S30) and transmits it to the mail server 50. The mail server 50 sends the corresponding worker information to the worker terminals 30a and 30b of all registrants. Simultaneous transmission is performed (S32).

  FIG. 4C is a display screen of each worker terminal 30a, 30b that has received the failure handling worker information. In this case, the title of “Equipment Failure Response Personnel”, the date and time of the failure occurrence, and the failure content name are displayed, and “Taro Yamada Work Response Schedule” and “Current Location xxxxxxxx” are displayed as the failure handling worker information. Is displayed. Accordingly, each maintenance worker can confirm the corresponding worker (S34) and share the corresponding worker information.

  When a maintenance worker other than “Taro Yamada” registered as a failure handling worker confirms the screen shown in FIG. 4C and decides that he / she should also support the failure handling, The operator terminal 30b transmits a “failure response support reply” to that effect. The mail server 50 receives it and transmits it to the management server 44. The management server 44 registers support worker information based on the transmitted "failure response supporter reply". The registered support worker information is sent to the worker terminals 30a and 30b via the mail server 50 again. As a result, “Taro Yamada” knows that other maintenance workers will rush to support, and can share information on supporting workers.

  For comparison, FIG. 5 shows a display screen of the worker terminal 31 that has received a failure occurrence mail in the prior art. In the prior art, only the title of “equipment failure”, failure occurrence date / time information, and failure content name are transmitted. Since the arrangement information of the failed equipment 14 is not transmitted, the maintenance worker who has received this information needs to access the monitoring terminal 42 of the central monitoring center 40 in order to know the detailed information, so that the failure handling work can be performed quickly. It cannot be performed, and failure handling worker information cannot be shared.

10 equipment monitoring system, 12 facilities, 14 equipment, 16 water supply / drainage equipment,
18 lighting equipment, 20 crime prevention / disaster prevention equipment, 22 power receiving / transforming equipment, 24 other equipment, 26a, 26b local controller, 28 public network, 30a, 30b, 31 worker terminal, 40 central monitoring center, 42 monitoring terminal, 44 management server , 46 Failure database, 48 Failure data file, 50 Mail server, 52 Communication device, 54 Network device, 60 Failure data table, 62 Wide area image data, 64 Detailed image data.

Claims (5)

A local controller that monitors the state of a plurality of equipment in the facility to be monitored and identifies a failure ID that is assigned in advance to each equipment when a failure occurs in the facility;
A failure database associated with the failure ID and storing the failure content name and the arrangement position information of the equipment;
A plurality of worker terminals having an email transmission and reception function;
A mail server for sending and receiving emails to each worker terminal;
A management server connected to the local controller, failure database and mail server;
With
Management server
Receive failure ID from local controller,
The failure content name corresponding to the received failure ID and the arrangement position information of the equipment are acquired from the failure database,
Send the acquired failure content name and the location information of the equipment to each worker terminal via the mail server,
Obtain failure response reply from worker terminal via mail server and register failure response worker information,
A facility equipment monitoring system, wherein registered failure handling worker information is transmitted to each worker terminal via a mail server. In the equipment monitoring system according to claim 1,
Management server
A facility equipment monitoring system, which transmits, via a mail server, wide-area placement position information related to a building name and a building floor in a facility and detailed placement position information on the building floor as the placement position information of the equipment. In the equipment monitoring system according to claim 2,
The facility equipment monitoring system, wherein the wide-area placement position information and the detailed placement position information are image information indicating the placement position of the equipment. In the equipment monitoring system according to claim 1,
The equipment response monitoring system characterized in that the failure response reply includes the current position information of the worker terminal that has returned. In the equipment monitoring system according to claim 1,
Management server
Obtain the failure response support reply from the worker terminal other than the worker terminal that made the failure response reply via the mail server, register the support worker information,
A facility equipment monitoring system that transmits registered support worker information to each worker terminal via a mail server.

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