JP2016143175A - Information processor, information processing method and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system for filtering web access from a participant even when an accessing environment differs.SOLUTION: An information processor: issues a client identification ID allowing for specifying client information; registers proxy server information for identifying a participant user of a web site; registers a user ID and/or client identification ID for the web site as participant user information when the client accesses the web site via the proxy server. When determined that the user ID and/or the client identification ID is registered as the participant to the participant user information, the client is registered in access analysis data as the participant user and when the user ID is registered and the client identification ID is not registered, the client identification ID is registered in a record of the client identification ID corresponding to the user ID as well as registering to the access analysis data as the participant user.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an information processing apparatus, an information processing method, and a program.

  2. Description of the Related Art In recent years, there have been active activities for analyzing website access information on the Internet to improve website performance and performance. The website owner continuously improves the website through a PDCA cycle in which the website is improved based on the access analysis information and the improvement results are confirmed by the access analysis information.

  One of the tools for realizing such access analysis is a web beacon type.

  In a web beacon type access analysis tool, a JavaScript (registered trademark) tag is embedded in each HTML page published on a website. When the website viewer reads the HTML in which the tag is embedded, the embedded JavaScript (registered trademark) is executed, and the access information is transmitted to the access information collection server. The website owner browses the access information stored in the access information collection server.

  Patent Document 1 proposes a technique for excluding log data that is not a corporate domain from analysis when analyzing a website that is developing a corporate promotion.

JP 2006-260420 A

  It is effective when deploying promotions targeted at corporations because it can collect only log data from a specific domain, but for example, when deploying promotions targeted at an individual, the individual can access the website from various locations. In some cases, it is difficult to grasp the access of a general user who is the original user.

  For this reason, in order to exclude access from related parties such as website page creators and developers, access information from related parties is filtered by using the IP address of a specific access source (domain). Things have been done.

  Generally, companies have a proxy server for accessing the Internet from the in-house network. By filtering the IP address of the proxy server, access from the company (related parties) can be filtered. Can do.

  However, when the website for access analysis is a site for general users that anyone can access (browse), the parties concerned not only access from the in-house network but also the above-mentioned proxy using a home PC or smartphone. The website can be accessed without going through the server.

  Therefore, in the case of a website that is viewed by both employees (related parties) and general users (original users), such as portal pages of large-scale companies with many related parties, access from related users may increase. Conceivable.

  However, in the case of access from a PC or smartphone at the home of a person concerned, there is a problem that it is difficult to specify an individual because it is a dynamic IP address or an IP address of a provider to be used.

  Therefore, an object of the present invention is to provide a mechanism that can perform filtering even when the environment for accessing web access from related parties is different.

  An access information management server capable of managing access information from a client to a website, and issuing client identification ID issuing means for issuing a client identification ID capable of specifying the accessed client information in response to access from the client; , Proxy server registration means for registering proxy server information for identifying related party users of the website, and a user ID for the website when the client accesses the website via the proxy server And / or related user registration means for registering a client identification ID as related user information, and a user ID and / or a client identification ID for access from the client are registered as related persons in the related user information. When it is determined that the user ID and the client identification ID are registered, it is registered in the access analysis data as a related user, while the user ID is registered and the client When the identification ID is not registered, the client identification ID is registered in the record of the client identification ID corresponding to the user ID of the participant user information, and is also registered in the access analysis data as a participant user.

  According to the present invention, it is possible to perform filtering regardless of an environment in which web access from a related party is accessed.

It is a figure which shows an example of the system configuration | structure of the access information management system concerning the Example of this invention. It is a hardware block diagram which shows an example of the hardware configuration of the access information management apparatus concerning the Example of this invention. It is a functional block diagram which shows an example of a function structure of the access information apparatus concerning the Example of this invention. It is a flowchart which shows an example of the whole process of the access information management concerning the Example of this invention. It is a flowchart which shows an example of the related person user determination process of the access information management concerning the Example of this invention. It is a figure which shows an example of the participant user table of the access information management concerning the Example of this invention. It is a figure which shows an example of the access analysis data table of the access information management concerning the Example of this invention. It is a flowchart which shows an example of the related person user registration process of the access information management concerning the Example of this invention. It is a figure which shows an example of the filtering setting screen of access information management concerning the Example of this invention. It is a figure which shows an example of the display selection screen of the filtering result of access information management concerning the Example of this invention. It is a figure which shows an example of the report display screen of the access information management concerning the Example of this invention.

  FIG. 1 is a diagram showing an example of a system configuration of an access information management system according to an embodiment of the present invention.

  In the access information management system, the web server 100 from which access information is collected, the management server 200 for the access information to the web server, the proxy server 320 of the in-house network 330, and the proxy server 420 of the general network 440 via the network 500. It is connected so that it can communicate.

  The proxy server 320 is a proxy server of the in-house network 330 and relays when the related user 300 accesses the web server 100 using the web browser 310 or the like.

  The proxy server 420 is a proxy server of the general network 430, and relays when the general user 400 accesses the web server 100 using the web browser 410 or the like.

  The related user 300 is a developer of an application of the web server 100, an employee of a company that operates the web server, or an access to the web server 100. In the case of access from the proxy server 320, it can be excluded from the access count by performing filtering.

  Further, the general network 430 means a network that is not the internal network 330 that is to be excluded from the count. For example, even if it is an internal network of a certain company, access from a proxy server of the internal network of the certain company is excluded. If it is not targeted, it is a general network.

  The access information management server 200 is a server that manages access information to the web server 100 from the related user 300 or the general user 400, and transmits access information when the user accesses the web server 100 website. The web page with the JavaScript (R) tag embedded is returned.

  When the web page is displayed on the web browser, JavaScript is executed and the access information is transmitted to the access information management server 200. The access information management server 200 uses filtering information set in advance to filter access from the in-house network 330, or from users who may be related users even from the general network 430. A process for filtering access is performed.

  FIG. 2 is a hardware configuration diagram illustrating an example of a hardware configuration of the access information management apparatus according to the embodiment of the present invention.

  In FIG. 2, reference numeral 201 denotes a CPU that comprehensively controls each device and controller connected to the system bus 204. Further, the ROM 203 or the external memory 211 is necessary to realize a BIOS (Basic Input / Output System) or an operating system program (hereinafter referred to as an OS), which is a control program of the CPU 201, or a function executed by each server or each PC. Various programs are stored.

  A RAM 202 functions as a main memory, work area, and the like for the CPU 201. The CPU 201 implements various operations by loading a program necessary for execution of processing from the ROM 203 or the external memory 211 into the RAM 202 and executing the loaded program.

  An input controller 205 controls input from the input device 209 or the like. A video controller 206 controls display on a display device 210 such as a liquid crystal display. The display device is not limited to a liquid crystal display, and may be a CRT display or the like. These are used by clients as needed.

  A memory controller 207 is connected to the hard disk (HD), flexible disk (FD), or PCMCIA card slot for storing a boot program, various applications, font data, user files, editing files, various data, etc. via an adapter. The access to the external memory 211 such as a compact flash (registered trademark) memory is controlled.

  A communication I / F controller 208 is connected to and communicates with an external device via a network (for example, the network 500 shown in FIG. 1), and executes communication control processing in the network. For example, communication using TCP / IP is possible.

  Note that the CPU 201 enables display on the display device 210 by executing outline font rasterization processing on a display information area in the RAM 202, for example. Further, the CPU 201 enables a user instruction with a mouse cursor (not shown) on the display device 210.

  Various programs that operate on the hardware are recorded in the external memory 211 and are executed by the CPU 201 by being loaded into the RAM 202 as necessary.

  It should be noted that not all devices have these configurations, and it is only necessary to provide necessary devices.

  FIG. 3 is a functional configuration diagram showing an example of the functional configuration of the access information apparatus according to the embodiment of the present invention.

  As functions, it has a participant user determination unit 301, a participant user registration unit 302, an analysis data registration unit 303, and an access report generation unit 304.

  In addition, as a table related to these functions, a related person user table 311, an analysis data table 312, and a filtering table 313 are provided.

  As will be described later with reference to FIG. 5, the participant user determination unit 301 determines whether the access to the web server is a participant user or a general user. The related person user registration unit 302 performs processing for registering a related person user to be used for the determination by the related person user determination unit 301. This will be described later with reference to FIG.

  The access analysis data registration unit 303 registers the access status to the website by the user and registers a flag indicating whether or not the user is a related user.

  The access report generation unit 304 performs processing for generating the access report shown in FIG. It is possible to generate an access report excluding the filtering target from the access analysis data.

  The participant user table 311 is used when the participant user determination unit 301 determines whether the participant user is a participant user, and the user information registered by the participant user registration unit 302 is registered. Details will be described later with reference to FIG.

  The access analysis data table 312, which will be described with reference to FIG. 7, stores access information to the access information collection target web server, and is used when an access report is generated by the access report generation unit 304. .

  The filtering table 313 registers the address of a predetermined proxy server for filtering as a related user. Access to the web server via the proxy is filtered as access from a related user.

  FIG. 4 is a flowchart showing an example of the entire process of access information management according to the embodiment of the present invention.

  Processing is started by accessing the web server 100 with the web browsers 310 and 410 and transmitting access information from each proxy server to the access information management server 200 when a web page is displayed.

  In step S401, it is determined whether or not the user who has accessed the web server 100 is a related user. The details will be described later with reference to FIGS. 5 and 6. Normal access from a general user who is not a related user is a user who is registered in the related user table (FIG. 6), and a user who is not registered is a related user. It is determined that

  If it is determined in step S402 that the access is an access from a related user, the process proceeds to step S403, where the access is registered in an access analysis data table (FIG. 7) described later as an access from the related user. To finish the process.

  On the other hand, if it is determined in step S402 that the access is not from a related party user, in step S404, the IP address of the access source proxy server included in the access information is acquired, and in step S405, via the predetermined proxy server. To determine whether the access is The predetermined proxy server is a proxy server address set on a filtering setting screen described later with reference to FIG.

  If it is determined in step S405 that the access is not via a predetermined proxy server, the process proceeds to step S406, where it is registered in the access analysis data table as a normal access from a general user, and the process ends.

  On the other hand, if it is determined in step S405 that the access is via a predetermined proxy server, the process advances to step S407 to perform a related party user registration process, which will be described later with reference to FIG. Is registered in the access analysis data table and the process is terminated. Next, the related user determination process will be described with reference to FIG.

  FIG. 5 is a flow chart showing an example of a party user determination process for access information management according to the embodiment of the present invention.

  This corresponds to the related party user determination processing in step S401 in FIG. In step S501, ID information of a user who has accessed a web page is acquired. Specifically, a user ID and a visitor ID are acquired.

  The user ID is an ID for logging in to the website, and is stored in Cookie or the like. The visitor ID is a user identifier issued by the access information management server, and is also stored in Cookie or the like.

  The visitor ID is an identifier that can be identified from the cookie and is an identifier that can uniquely identify the accessed client environment. For example, it is created from the type of OS of the accessed PC or smartphone, the type of browser, the version of Java, etc., and stored in Cookie or the like. It is issued as a client identification ID that can identify client information for accessing the web browser.

  In addition, the expiration date of the cookie is controlled by adding an expiration date attribute (expires) stored in the user's browser. Therefore, for example, if an expiration date of 300 days is set for the visitor ID, the access information management server indicates that the visitor ID is from the same visitor (terminal / browser) for 300 days when accessed in the same client environment. Can be recognized.

  Further, since the visitor ID can be specified from the cookie, it can be acquired even when the user does not log in to the website.

  In step S502, the acquisition status of the ID information in step S501 is determined, and if the user ID and visitor ID can be acquired (that is, access accompanied by login to the website), the process proceeds to step S503, and the user ID is assigned to the related user Search from the table.

On the other hand, if the user ID cannot be acquired (that is, access without logging in to the website), the process proceeds to step S510, and the visitor ID is searched from the related person user table.
The related person user table will be described with reference to FIG.

  FIG. 6 is a diagram showing an example of an access information management participant user table according to the embodiment of the present invention.

  The related person user table 601 stores user ID 603 and visitor ID 604 in association with each other as related party information, and stores No. 602 so that the record can be identified. The user ID 603 and the visitor ID 604 stored here are used in the related party user determination process of FIG.

  For example, the record No. 1 indicates that the user ID is “12917089” and the visitor IDs are “61781706” and “87281706”. Returning to the description of FIG.

  The search result in step S503 is determined in step S504, and it is determined whether the user ID exists in the user ID 602 of the related party user table. If there is, the process proceeds to step S505, and the visit to the record having the same user ID as the user ID is performed. It is determined whether or not the visitor ID obtained in step S501 exists in the visitor ID 603, and if it exists, the process proceeds to step S508.

  On the other hand, if it does not exist, the process proceeds to step S507, the visitor ID acquired in step S501 is additionally registered in the visitor ID 603 of the corresponding record, and the process proceeds to step S508.

  In step S508, "YES" (that is, a related user) is returned to the caller, and the process ends.

  If it is determined in step S504 that the user ID does not exist in the user ID 602 of the related party user table, the process proceeds to step S509, and “NO” (that is, a general user who is not a related user) is returned to the caller. To finish the process.

  The result of the search in step S510 is determined in step S511, it is determined whether the visitor ID exists in the visitor ID 603 in the related party user table. If it is determined that the visitor ID exists, the process proceeds to step 512, Returns “YES”. On the other hand, if it is determined that it does not exist, the process proceeds to step S513, "NO" is returned to the caller, and the process ends.

  FIG. 7 is a diagram showing an example of an access analysis data table for access information management according to the embodiment of the present invention.

  The access analysis data table 701 stores a data ID 702 as a primary key, a user ID 703, a visitor ID 704, a visit session ID 705, a page ID 706, an access date and time 707, and a related user 708.

  A user ID 702 is a user ID of a user who accesses the website. The visitor ID 704 is a visitor ID issued by the access information management server. The visit session ID 705 is a visitor ID issued by the access information management server. The page ID 706 is an ID for uniquely identifying the accessed website screen. The access date / time 707 is the access date / time to the website.

  The related party user 708 is a flag for identifying the related party user, and is registered by processing (access information registration means) such as steps S403, S406, and S408 in FIG. In this case, it is “1” (True), and “0” (False) when the access is not from a related user.

  FIG. 8 is a flowchart showing an example of a participant user registration process for access information management according to the embodiment of the present invention.

  This corresponds to the related party user registration process in step S407 of FIG. In step S801, ID information of a user who has accessed a web page is acquired. Specifically, a user ID and a visitor ID are acquired.

  In step S802, when the acquisition status of the ID information in step S801 is determined and the user ID and the visitor ID can be acquired (that is, access with login to the website), the process proceeds to step S803, where the user ID and the visitor are acquired. The ID is added to the related party user table as a set, and the process is terminated.

  For example, when the user ID is “26154729” and the visitor ID is “56927371”, it is added as shown in record No. 3 in the related party user table 601 in FIG.

  On the other hand, if the user ID could not be acquired (that is, access without logging in to the website), the process proceeds to step S804, where the visitor ID is added to the related party user table, and the process ends.

  For example, when the visitor ID is “65668323”, it is added like the record No. in the related party user table 601 of FIG.

  FIG. 9 is a diagram showing an example of a filtering setting screen for access information management according to the embodiment of the present invention.

  This is a setting screen for the access information management server and is activated from a predetermined menu (not shown).

  On the filtering setting list screen 901, the set filtering settings can be confirmed, edited, or newly created.

  In the filtering name 902, the filtering name that has been set is displayed. The IP address 903 displays the IP address (proxy server information) of the proxy server to be filtered. In this embodiment, access from the IP address designated here is handled as a related user.

  When edit 904 is selected, the filtering settings can be edited, and when delete 905 is selected, the filtering settings can be deleted.

  When the new filtering setting 906 or the editing 904 is selected, a filtering setting screen 906 is displayed.

  On this screen, the filtering name 907 and the IP address 908 can be registered / edited. When the save button is pressed, it is stored in the access information management server as filtering setting information (filtering table).

  FIG. 10 is a diagram showing an example of a display selection screen for filtering results of access information management according to the embodiment of the present invention.

  It is a screen which performs the filtering setting at the time of creating the report of the access information memorize | stored in the access analysis data table.

  In the filtering result display selection screen 1001, a report selection 1002, a data period 1003, a filtering 1004, a filtering addition button 1005, and a report creation button 1006 are displayed.

  In report selection 1002, a report to be displayed can be selected. The selected report is displayed on the report display screen shown in FIG.

  The data period 1003 designates the period of access information displayed on the report. In filtering 1004, a proxy server to be filtered (excluded) is selected from the access information. Here, the contents stored in the filtering table are displayed. For example, when in-house access is selected, access from the IP address “192.168..aaa.bbb” of the proxy server corresponding to in-house access is filtered.

  When it is desired to add a filtering setting, an additional filtering 1004 is pressed. When the button is pressed, an input item “filtering-2” (non-display) is displayed, and the same setting as filtering-1 can be performed.

  When the report generation button 1006 is pressed, a report display screen shown in FIG. 11 is displayed. The report shows a report that excludes filtered access, a filtering report, and an overall report.

  FIG. 11 is a diagram showing an example of a report display screen for access information management according to the embodiment of the present invention.

  A whole 1101 is a screen that displays all access information. All the information that is stored in the access analysis data table shown in FIG. 7 and meets the conditions in the setting of FIG. 10 is displayed.

  Here, the report selected in FIG. 10 is set as a display example when the page name 1102, the page view 1103, and the unique visitor number 1104 are displayed.

  The page name 1102 displays the content corresponding to the page ID of the access analysis data table. The page view 1103 is the total number of pages displayed with the page name 1102, and the unique visitor number 1104 indicates the number of visitors who actually accessed.

  When creating a report, using the value of the related party user flag in the access analysis data table, it is possible to create a report that excludes the access information of the related party user ("1") or a report that is limited to only the related party user. can do.

  “Overall”-“Internal access” 1105 is an access report obtained by subtracting the internal access 1106 access status from the access status of the entire 1101, and it is possible to know the access from the original general user.

  The in-house access 1106 is an access report obtained by collecting access information whose related user flag in the access analysis data table is “1”.

  The program in the present invention is a program that causes a computer to execute the processing of the flowchart in the embodiment. The program in the present invention may be a program for each processing step.

  As described above, a recording medium that records a program that implements the functions of the above-described embodiments is supplied to a system or apparatus, and a computer (or CPU or MPU) of the system or apparatus stores the program stored in the recording medium. It goes without saying that the object of the present invention can also be achieved by reading and executing.

  In this case, the program itself read from the recording medium realizes the novel function of the present invention, and the recording medium recording the program constitutes the present invention.

  As a recording medium for supplying the program, for example, a flexible disk, hard disk, optical disk, magneto-optical disk, CD-ROM, CD-R, DVD-ROM, magnetic tape, nonvolatile memory card, ROM, EEPROM, silicon A disk or the like can be used.

  Further, by executing the program read by the computer, not only the functions of the above-described embodiments are realized, but also an OS (operating system) operating on the computer based on an instruction of the program is actually It goes without saying that a case where the function of the above-described embodiment is realized by performing part or all of the processing and the processing is included.

  Furthermore, after the program read from the recording medium is written to the memory provided in the function expansion board inserted into the computer or the function expansion unit connected to the computer, the function expansion board is based on the instructions of the program code. It goes without saying that the case where the CPU or the like provided in the function expansion unit performs part or all of the actual processing and the functions of the above-described embodiments are realized by the processing.

  The present invention may be applied to a system constituted by a plurality of devices or an apparatus constituted by a single device. Needless to say, the present invention can be applied to a case where the present invention is achieved by supplying a program to a system or apparatus. In this case, by reading a recording medium storing a program for achieving the present invention into the system or apparatus, the system or apparatus can enjoy the effects of the present invention.

  Furthermore, by downloading and reading a program for achieving the present invention from a server, database, etc. on a network using a communication program, the system or apparatus can enjoy the effects of the present invention. In addition, all the structures which combined each embodiment mentioned above and its modification are also included in this invention.

100 Web server for collecting access information 200 Access information management server 300 User concerned 400 General user 500 Network

Claims (5)

An access information management server that can manage access information from a client to a website,
Client identification ID issuing means for issuing a client identification ID capable of specifying the accessed client information in response to an access from the client;
Proxy server registration means for registering proxy server information for identifying concerned users of the website;
A participant user registration means for registering a user ID and / or client identification ID for the website as participant user information when the client accesses the website via the proxy server;
Determining means for determining whether a user ID and / or client identification ID for access from the client is registered as a related person in the related person user information;
When it is determined that the user ID and the client identification ID are registered, the user ID is registered in the access analysis data as a related user, while the user ID is registered and the client identification ID is not registered. Registering the client identification ID in the record of the client identification ID corresponding to the user ID of the related party user information, and registering the access information data as a related party user in the access analysis data,
An access information management server characterized by comprising:   The access information management server according to claim 1, further comprising a report generation unit that generates a report by filtering access from a related user among access analysis data registered by the access information registration unit.   The access information management server according to claim 1, wherein the client identification ID issuing unit issues the client identification ID using a cookie included in the client. An access information management server control method capable of managing access information from a client to a website,
A client identification ID issuing step for issuing a client identification ID capable of specifying the accessed client information in response to an access from the client;
A proxy server registration step of registering proxy server information for identifying concerned users of the website;
A participant user registration step of registering a user ID and / or a client identification ID for the website as participant user information when the client accesses the website via the proxy server;
A determination step of determining whether a user ID and / or a client identification ID for access from the client is registered as a related person in the related person user information;
When it is determined that the user ID and the client identification ID are registered, the user ID is registered in the access analysis data as a related user, while the user ID is registered and the client identification ID is not registered. Registering the client identification ID in the record of the client identification ID corresponding to the user ID of the related party user information, and registering it in the access analysis data as a related user,
A method for controlling an access information management server, comprising: A program that can be read by an access information management server that can manage access information from a client to a website,
The access information management server;
Client identification ID issuing means for issuing a client identification ID capable of specifying the accessed client information in response to an access from the client;
Proxy server registration means for registering proxy server information for identifying concerned users of the website;
A participant user registration means for registering a user ID and / or client identification ID for the website as participant user information when the client accesses the website via the proxy server;
Determining means for determining whether a user ID and / or client identification ID for access from the client is registered as a related person in the related person user information;
When it is determined that the user ID and the client identification ID are registered, the user ID is registered in the access analysis data as a related user, while the user ID is registered and the client identification ID is not registered. Registering the client identification ID in the record of the client identification ID corresponding to the user ID of the related party user information, and registering the access information data as a related party user in the access analysis data,
A program for causing an access information management server to function.

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