JP2016108087A - Device, system, and method for supporting maintenance work - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a maintenance work support device, a maintenance work support system, and a maintenance work support method for an elevator device that can prevent oversight during maintenance work.SOLUTION: A maintenance work support device according to one embodiment includes: a specification acquisition part; a defined work acquisition part; an actual work acquisition part; a work determination part; and a notification part. The specification acquisition part acquires a specification of an elevator device that is a maintenance work object. The defined work acquisition part acquires defined work that is predetermined maintenance work in accordance with the specification. The actual work acquisition part acquires actual work that is maintenance work actually carried out by a maintenance man with respect to the elevator device. The work determination part determines whether the defined work and the actual work coincide. The notification part notifies the maintenance man of a determination result.SELECTED DRAWING: Figure 1

Description

  Embodiments described herein relate generally to a maintenance work support apparatus, system, and method.

  Conventionally, the maintenance staff of the elevator apparatus has been performing maintenance work on the elevator apparatus with reference to their own knowledge and experience, a paper manual, and the like. However, maintenance work differs depending on the specifications of the elevator system. Therefore, if the maintenance staff is not familiar with the specifications of the elevator equipment or if the maintenance staff has little experience, the necessary maintenance work is overlooked and sufficient maintenance of the elevator equipment is performed. There was a fear of not being able to.

JP 2012-63842 A JP 2011-184121 A

  Provided are an elevator apparatus maintenance work support apparatus, system, and method capable of suppressing oversight of maintenance work.

  A maintenance work support apparatus according to an embodiment includes a specification acquisition unit, a prescribed work acquisition unit, an actual work acquisition unit, a work determination unit, and a notification unit. The specification acquisition unit acquires the specification of the elevator apparatus that is the object of maintenance work. The prescribed work acquisition unit obtains a prescribed work that is a maintenance work predetermined according to the specification. The actual work acquisition unit acquires an actual work that is a maintenance work actually performed by a maintenance worker on the elevator apparatus. The work determination unit determines whether the prescribed work and the actual work match. The notification unit notifies the maintenance result of the determination result.

The block diagram which shows the function structure of the maintenance work assistance apparatus which concerns on 1st Embodiment. The figure which shows an example of a specification table. The figure which shows an example of a prescription | regulation work table. The block diagram which shows the hardware constitutions of the maintenance work assistance apparatus of FIG. The flowchart which shows operation | movement of the maintenance work assistance apparatus of FIG. The block diagram which shows the function structure of the maintenance work assistance apparatus which concerns on 2nd Embodiment. 7 is a flowchart showing the operation of the maintenance work support apparatus of FIG. The block diagram which shows the function structure of the maintenance work assistance apparatus which concerns on 3rd Embodiment. 9 is a flowchart showing the operation of the maintenance work support apparatus of FIG. The block diagram which shows the function structure of the maintenance work assistance apparatus which concerns on 4th Embodiment. 11 is a flowchart showing the operation of the maintenance work support apparatus of FIG. The block diagram which shows the function structure of the maintenance work assistance apparatus which concerns on 5th Embodiment. The flowchart which shows operation | movement of the maintenance work assistance apparatus of FIG.

  Embodiments of the present invention will be described below with reference to the drawings.

(First embodiment)
A maintenance work support device, system, and method according to a first embodiment will be described with reference to FIGS. First, a functional configuration of a maintenance work support device 100 (hereinafter referred to as “device 100”) according to the first embodiment will be described with reference to FIGS. FIG. 1 is a block diagram illustrating a functional configuration of the apparatus 100. As shown in FIG. 1, the apparatus 100 includes a specification acquisition unit 1, a prescribed work acquisition unit 2, an actual work acquisition unit 3, a work determination unit 4, a notification unit 5, and a mode change permission unit 6. Prepare.

  The specification acquisition unit 1 acquires specifications of an elevator apparatus (hereinafter referred to as “target EV”) that is a target of maintenance work among one or a plurality of elevator apparatuses EV included in the elevator equipment 200 of the building. First, the elevator facility 200 will be described.

  The elevator facility 200 includes one or a plurality of elevator apparatuses EV, a control panel 201 that controls the operation of each elevator apparatus EV, and an identification information acquisition apparatus 202. In FIG. 1, elevator devices EV <b> 1 and EV <b> 2 are illustrated, but the number of elevator devices EV included in the elevator facility 200 is arbitrary.

  Each elevator apparatus EV includes a maintenance mode and a normal mode as operating states. The maintenance mode is an operating state when performing maintenance work on the elevator apparatus EV. The normal mode is an operating state when the elevator apparatus EV operates normally. Switching between these operating states is performed by the control panel 201.

  Each elevator apparatus EV includes an individual identification apparatus 203. The individual identification device 203 stores identification information (ID) for individually identifying the elevator apparatus EV. The individual identification device 203 is, for example, an IC chip or an IC tag, but is not limited thereto.

  The identification information acquisition device 202 acquires identification information from the individual identification device 203 of the target EV. The identification information acquisition device 202 can communicate with the device 100 by wire or wireless, and constitutes a maintenance work support system together with the device 100. The identification information acquisition device 202 transmits the identification information of the target EV acquired from the individual identification device 203 to the device 100.

  The specification acquisition unit 1 acquires the specification of the target EV based on the identification information acquired from the identification information acquisition device 202. As shown in FIG. 1, the specification acquisition unit 1 includes a specification DB 11 and a specification extraction unit 12.

  The specification DB 11 stores the specifications of each elevator apparatus EV included in the elevator facility 200. The specification stored in the specification DB 11 is, for example, at least one of a model, an ascending / descending speed, an installation floor, and regenerative power, but is not limited thereto.

  Here, FIG. 2 is a diagram illustrating an example of a specification table (specification information) stored in the specification DB 11. In FIG. 2, the record of each elevator apparatus EV includes three specifications: model, lifting speed, and installation floor. According to FIG. 2, for example, the model of the elevator apparatus EV1 is A.

  The specification extraction unit 12 acquires the identification information of the target EV from the identification information acquisition device 202, and extracts the specification information corresponding to the acquired identification information from the specification DB 11. For example, when the identification information (ID = EV1) of the elevator apparatus EV1 is acquired, the specification extraction unit 12 extracts the record of EV1 from the specification table of FIG. Thereby, the model A, the raising / lowering speed 30, and the installation floors 1 to 10 are extracted as the specifications of the target EV.

  The prescribed work acquisition unit 2 obtains a prescribed work for the target EV. The prescribed work is a maintenance work determined in advance according to the specifications of the elevator apparatus EV. Each prescribed operation includes one or more maintenance operations. As shown in FIG. 1, the prescribed work acquisition unit 2 includes a prescribed work DB 21 and a prescribed work extraction unit 22.

  The prescribed work DB 21 stores prescribed work for each specification. Here, FIG. 3 is a diagram illustrating an example of the prescribed work table (defined work information). The specified work table in FIG. 3 is a specified work table for a model, and a specified work is set for each value (type) of the model. According to FIG. 3, for example, the prescribed work for model A includes work a and work b. The prescribed work DB 21 may store a prescribed work table as shown in FIG. 3 for a plurality of specifications such as a lifting speed and an installation floor.

  The prescribed work extraction unit 22 acquires the specification of the target EV from the specification extraction unit 12. The prescribed work extraction unit 22 extracts a prescribed work corresponding to the acquired specification from the prescribed work DB 21. For example, when obtaining the model A as the specification of the target EV, the prescribed work extraction unit 22 extracts the prescribed work (work a and work b) of the model A from the prescribed work DB 21. When the prescribed work extraction unit 22 acquires a plurality of specifications (for example, model A, elevating speed 30, and installation floors 1 to 10) as the specification of the target EV, the prescribed work extraction unit 22 performs the prescribed work set for each specification. What is necessary is just to extract as prescription | regulation work of object EV.

  The actual work acquisition unit 3 acquires actual work. The actual work is a maintenance work actually performed on the target EV by the maintenance staff.

  The actual work acquisition unit 3 can acquire the actual work by receiving from the maintenance terminal 300 the actual work input to the maintenance terminal 300 by the maintenance staff, for example. The maintenance terminal 300 will be described later.

  In addition, the actual work acquisition unit 3 acquires images and moving images (hereinafter referred to as “images”) of maintenance work, which are taken by a camera provided to the target EV or a camera of a maintenance staff, and the acquired images and the like The actual work may be acquired by analyzing.

  Specifically, the actual work acquisition unit 3 stores in advance a specific gesture of the maintenance staff associated with the maintenance work. Then, the actual work acquisition unit 3 analyzes the image and extracts the specific gesture described above. Thereby, the actual work acquisition unit 3 can acquire the actual work from the image or the like.

  As a specific gesture, for example, a gesture in which a maintenance person makes a hand or an arm a specific shape, a gesture in which a maintenance person holds a hand at a predetermined position and stops for a certain period of time can be considered.

  Further, the actual work acquisition unit 3 may acquire the maintenance work input by the operator of the apparatus 100 as the actual work. For example, the operator can confirm maintenance work performed by the maintenance staff with reference to the above-described image and the like, and can input the work to the apparatus 100.

  The work determination unit 4 acquires the specified work from the specified work extraction unit 22 and acquires the actual work from the actual work acquisition unit 3. Then, the work determination unit 4 determines whether the acquired specified work and the actual work match. The determination result includes coincidence and disagreement between the prescribed work and the actual work, and information on maintenance work that did not coincide.

  The notification unit 5 acquires the determination result from the work determination unit 4 and notifies the maintenance personnel of the acquired determination result. Here, the notification means that the determination result is transmitted to the external device so that the maintenance staff can confirm it.

  The notification unit 5 notifies the determination result via the maintenance terminal 300, for example. Here, the maintenance terminal 300 will be described.

  The maintenance terminal 300 is a portable terminal that is carried by maintenance personnel during maintenance work. The maintenance terminal is, for example, a dedicated terminal for maintenance work, a mobile phone, a smart phone, and a tablet, but is not limited thereto. The maintenance terminal 300 can communicate with the device 100 by wire or wireless, and constitutes a maintenance work support system together with the device 100. The maintenance staff can receive and display the information transmitted from the apparatus 100 at the maintenance terminal 300, and can transmit the information input to the maintenance terminal 300 to the apparatus 100.

  When notifying the determination result via the maintenance terminal 300, the notification unit 5 converts the determination result into data in a format that can be output by the maintenance terminal 300 as an image or sound, and transmits the converted data to the maintenance terminal 300. . Thereby, the maintenance staff can confirm the determination result at the maintenance terminal 300.

  Further, the notification unit 5 may notify the determination result via an output device (display panel or speaker) provided in the target EV. In this case, the notification unit 5 may convert the determination result into a format that can be output by the output device provided in the target EV, and transmit the converted data to the target EV or the control panel 201.

  The mode change permission unit 6 acquires the determination result from the work determination unit 4, and permits the change of the operation state of the target EV based on the acquired determination result. In the present embodiment, the mode change permission unit 6 transmits a permission command to the control panel 201 when the prescribed work and the actual work match, and enables the operation state of the target EV to be changed from the maintenance mode to the normal mode.

  On the other hand, if the prescribed work and the actual work do not match, the mode change permission unit 6 does not transmit a permission command and maintains the operation state in an unchangeable state. The mode change permission unit 6 may make the operation state unchangeable by transmitting a non-permission command.

  Next, the hardware configuration of the apparatus 100 according to the present embodiment will be described with reference to FIG. The apparatus 100 according to the present embodiment is configured by using a computer such as a server provided in a management center of the elevator facility 200 as hardware.

  FIG. 4 is a block diagram showing a configuration of a computer 100 ′ used as hardware of the apparatus 100. As shown in FIG. 4, the computer 100 ′ includes a CPU (Central Processing Unit) 101, an input device 102, a display device 103, a communication device 104, and a storage device 105. Are connected to each other.

  The CPU 101 is a control device and a calculation device of the computer 100 ′. The CPU 101 performs arithmetic processing based on data or a program input from each device (for example, the input device 102, the communication device 104, and the storage device 105) connected via the bus 106, and outputs the calculation result and the control signal. The data is output to each device (for example, the display device 103, the communication device 104, and the storage device 105) connected via the bus 106.

  Specifically, the CPU 101 executes an OS (operating system) of the computer 100 ′, a maintenance work support program, and the like, and controls each device constituting the computer 100 ′. The maintenance work support program is a program that causes the computer 100 ′ to realize the above-described functional configurations of the apparatus 100. When the CPU 101 executes the maintenance work support program, the computer 100 ′ functions as the apparatus 100.

  The input device 102 is a device for inputting information to the device 100. The input device 102 is, for example, a keyboard, a mouse, and a touch panel, but is not limited thereto. The operator can input information such as actual work by using the input device 102.

  The display device 103 is a device for displaying images and videos. The display device 103 is, for example, an LCD (liquid crystal display), a CRT (CRT), and a PDP (plasma display), but is not limited thereto. Information such as the prescribed work of the target EV, the actual work, and the determination result by the work determination unit 4 may be displayed on the display device 103.

  The communication device 104 is a device that allows the computer 100 ′ to communicate with an external device such as the elevator facility 200 or the maintenance terminal 300 wirelessly or by wire. The communication device 104 is, for example, a modem, a hub, and a router, but is not limited thereto. The device 100 communicates with the elevator facility 200 and the maintenance terminal 300 via the communication device 104.

  Information such as identification information of the target EV, images of actual work, and maintenance work can be received from the external device via the communication device 104. The determination result notified by the notification unit 5 and the permission command from the mode change permission unit 6 to the control panel 201 can be transmitted to the external device via the communication device 104.

  The storage device 105 is a storage medium that stores the OS of the device 100, data necessary for execution of the program, maintenance work support program, data generated by execution of the maintenance work support program, and the like. The storage device 105 includes a main storage device and an external storage device. The main storage device is, for example, a RAM, a DRAM, or an SRAM, but is not limited thereto. The external storage device is a hard disk, an optical disk, a flash memory, and a magnetic tape, but is not limited thereto. The specification DB 11 and the prescribed work DB 21 can be configured using the storage device 105.

  The computer 100 ′ may include one or more CPUs 101, input devices 102, display devices 103, communication devices 104, and storage devices 105, or may be connected to peripheral devices such as printers and scanners. Good.

  Further, the apparatus 100 may be configured by a single computer 100 ′ or a plurality of computers 100 ′ connected to each other.

  Furthermore, the maintenance work support program may be stored in advance in the storage device 105, may be stored in a storage medium such as a CD-ROM, or may be uploaded on the Internet. In any case, the apparatus 100 can be configured by installing and executing the maintenance work support program in the computer 100 ′.

  Next, the operation of the apparatus 100 according to the present embodiment will be described with reference to FIG. FIG. 5 is a flowchart showing the operation of the apparatus 100 according to the present embodiment. In the following, it is assumed that the target EV is the elevator apparatus EV1.

  In step S1, the specification acquisition unit 1 acquires the specifications of the elevator apparatus EV1. That is, the specification extraction unit 12 acquires the identification information of the elevator apparatus EV1 from the identification information acquisition apparatus 202, and extracts the specifications of the elevator apparatus EV1 from the specification DB 11.

  In step S2, the prescribed work acquisition unit 2 extracts the prescribed work of the elevator apparatus EV1. That is, the prescribed work extracting unit 22 acquires the specifications of the elevator apparatus EB1 from the specification extracting unit 12 from the specification extracting unit 12, and extracts the prescribed work set for each specification from the prescribed work DB 21.

  In step S3, the actual work acquisition unit 3 acquires the actual work performed by the maintenance personnel on the elevator apparatus EV1. The actual work acquisition method is as described above.

  In step S4, the work determination unit 4 acquires the specified work from the specified work extraction unit 22, acquires the actual work from the actual work acquisition unit 3, and determines whether the specified work and the actual work match.

  If the prescribed work and the actual work do not match (NO in step S4), the process proceeds to step S5.

  In step S <b> 5, the notification unit 6 notifies the determination result to the maintenance staff via the maintenance terminal 300 or the like. The notification unit 6 converts, for example, the fact that the prescribed work and the actual work do not match and the maintenance work that does not match into data in a format that can be output by the maintenance terminal 300, and transmits the data to the maintenance terminal 300. Thereafter, the process proceeds to step S4.

  On the other hand, when the prescribed work and the actual work match (YES in step S4), the process proceeds to step S6.

  In step S <b> 6, the mode change permission unit 6 transmits a permission command to the control panel 201. Thereby, the operation state of the elevator apparatus 201 can be changed from the maintenance mode to the normal mode.

  The apparatus 100 supports the maintenance work of maintenance personnel by performing the above processing at predetermined time intervals or at predetermined timing. The above processing may be performed at regular time intervals (for example, every 10 minutes) after the maintenance work is started, or may be performed in response to a request input from the maintenance terminal 300 by the maintenance staff. .

  As described above, the apparatus 100 according to the present embodiment can notify the maintenance staff of the mismatched maintenance work when the prescribed work and the actual work do not match. That is, the apparatus 100 can notify the maintenance staff of the maintenance work overlooked by the maintenance staff. Therefore, the apparatus 100 can suppress oversight of maintenance work by maintenance personnel and improve the quality of maintenance work.

  In addition, according to the apparatus 100, maintenance work overlooked by the maintenance staff is automatically notified to the maintenance staff, thereby reducing the burden of the maintenance staff confirming the maintenance work and improving the efficiency of the maintenance work. it can.

  Furthermore, when the prescribed work and the actual work do not match, the apparatus 100 cannot change the operation state of the target EV to the normal mode. For this reason, maintenance work is overlooked by maintenance personnel, and it is possible to prevent the target EV from operating normally without performing sufficient maintenance work.

  Note that the notification unit 5 may notify the maintenance result of the determination result even when the prescribed work and the actual work match (YES in step S4). In this case, it is conceivable that the notification unit 5 notifies the determination result that the prescribed work and the actual work match.

(Second Embodiment)
An apparatus 100 according to the second embodiment will be described with reference to FIGS. 6 and 7. The device 100 according to the present embodiment can change the operation state of the target EV to the normal mode in accordance with the acceptance application input from the maintenance staff.

  First, the functional configuration of the apparatus 100 according to the second embodiment will be described with reference to FIG. FIG. 6 is a block diagram illustrating a functional configuration of the device 100 according to the present embodiment. As shown in FIG. 6, the apparatus 100 further includes an acceptance application acquisition unit 7. Other functional configurations and hardware configurations are the same as those in the first embodiment. Hereinafter, the acceptance application acquisition unit 7 will be described.

  The acceptance application acquisition unit 7 acquires an acceptance application from maintenance personnel. The acceptance application is a signal for applying that the maintenance staff has accepted the discrepancy between the prescribed work and the actual work. The maintenance person accepting the mismatch means that the maintenance person requests the apparatus 100 to change the operation state of the target EV to the normal mode while the prescribed work and the actual work do not match.

  Since the above-described prescribed work is a maintenance work set in advance for each specification, it does not always match the maintenance work required at the actual maintenance site. In other words, the maintenance work set as the prescribed work may not be performed for some reason or unnecessary at the actual maintenance site. In such a case, since the prescribed work and the actual work do not match, the maintenance staff is notified of the mismatched maintenance work by the notification unit 5.

  In the present embodiment, when the maintenance staff determines that the notified maintenance work of discrepancy cannot be performed for some reason or is unnecessary, the maintenance staff can input an acceptance application.

  The maintenance staff can input the acceptance application from the maintenance terminal 300, for example. The maintenance terminal 300 transmits the acceptance application to the apparatus 100 when the acceptance application is input from the maintenance staff. The apparatus 100 receives an acceptance application from the maintenance terminal 300, and the acceptance application acquisition unit 7 acquires the received acceptance application.

  In addition, the maintenance staff can input the acceptance application via the operator of the apparatus 100. This is based on the assumption that the maintenance staff notifies the operator that the application for acceptance is made, and the operator inputs the acceptance application in place of the maintenance staff. In this case, the acceptance application acquisition unit 7 acquires the acceptance application input by the operator via the input device 102.

  Next, the operation of the apparatus 100 according to the present embodiment will be described with reference to FIG. FIG. 7 is a flowchart showing the operation of the apparatus 100 according to the present embodiment. In the present embodiment, steps S1 to S6 are the same as in the first embodiment.

  In the present embodiment, after the notification unit 5 notifies the determination result in step S5, the process proceeds to step S7.

  In step S7, the mode change permission unit 6 determines whether the acceptance application acquisition unit 7 has acquired the acceptance application. When the acceptance application has not been acquired (NO in step S7), the process returns to step S4.

  On the other hand, when the acceptance application has been acquired (YES in step S7), the process proceeds to step S6. In step S6, the operation state of the target EV can be changed from the maintenance mode to the normal mode.

  As described above, the apparatus 100 according to the present embodiment changes the operation state of the target EV from the maintenance mode to the normal mode when the acceptance application is input even when the prescribed work and the actual work do not match. Can be changed to Therefore, even when the prescribed work does not coincide with the maintenance work required at the actual maintenance site, the target EV can be changed to the normal mode according to the judgment of the maintenance staff.

(Third embodiment)
An apparatus 100 according to the third embodiment will be described with reference to FIGS. 8 and 9. The apparatus 100 according to the present embodiment can change the operation state of the target EV to the normal mode according to the application approval input from a third party.

  First, the functional configuration of the apparatus 100 according to the third embodiment will be described with reference to FIG. FIG. 8 is a block diagram illustrating a functional configuration of the apparatus 100 according to the present embodiment. As illustrated in FIG. 8, the apparatus 100 further includes an application approval acquisition unit 8. Other functional configurations and hardware configurations are the same as those in the second embodiment. Hereinafter, the application approval acquisition unit 8 will be described.

  The application approval acquisition unit 8 acquires application approval. The application approval is a signal for approving an acceptance application input by maintenance personnel.

  Since the above-mentioned acceptance application is input by a maintenance person's judgment, the judgment is not necessarily appropriate. For example, a maintenance operation that is determined to be unnecessary by the maintenance staff may actually be a necessary maintenance operation. In addition, it may be requested that the operator of the apparatus 100 collectively manages changes in the operation state of the target EV.

  Therefore, in this embodiment, when an acceptance application is input from a maintenance staff, a third party can input an application approval for approving the acceptance application.

  The application approval is input by a third party other than the maintenance staff such as the operator of the apparatus 100, the supervisor of the maintenance staff, and the person in charge of maintenance work through the input device 102 of the equipment 100, for example. The application approval acquisition unit 8 acquires application approval input by a third party.

  Next, the operation of the apparatus 100 according to the present embodiment will be described with reference to FIG. FIG. 9 is a flowchart showing the operation of the apparatus 100 according to the present embodiment. In the present embodiment, steps S1 to S7 are the same as in the second embodiment.

  In this embodiment, when an acceptance application is acquired in step S7 (YES in step S7), the process proceeds to step S8.

  In step S8, the mode change permission unit 6 determines whether the application approval acquisition unit 8 has acquired the application approval. If application approval has not been acquired (NO in step S8), the process returns to step S4.

  On the other hand, when the application approval has been acquired (YES in step S8), the process proceeds to step S6. In step S6, the operation state of the target EV can be changed from the maintenance mode to the normal mode.

  As described above, the device 100 according to the present embodiment can change the operation state of the target EV from the maintenance mode to the normal mode when the application approval for the acceptance application is input. Therefore, a change in the operation state of the target EV can be managed collectively by a third party. Further, it is possible to prevent the target EV from operating normally without performing sufficient maintenance work due to an inappropriate determination by the maintenance staff.

(Fourth embodiment)
An apparatus 100 according to the fourth embodiment will be described with reference to FIGS. 10 and 11. The device 100 according to the present embodiment can change the operation state of the target EV to the normal mode in response to a return request from the maintenance staff.

  First, the functional configuration of the apparatus 100 according to the fourth embodiment will be described with reference to FIG. FIG. 10 is a block diagram illustrating a functional configuration of the device 100 according to the present embodiment. As illustrated in FIG. 10, the apparatus 100 further includes a return request acquisition unit 9. Other functional configurations and hardware configurations are the same as those in the third embodiment. Hereinafter, the return request acquisition unit 9 will be described.

  The return request acquisition unit 9 acquires a return request. The return request is a signal requesting that the maintenance staff return the target EV, that is, change the operation state from the maintenance mode to the normal mode.

  In general, during the maintenance work, the target EV may need to be normally operated for some reason regardless of the implementation status of the maintenance work. As such a case, for example, when there is a request from the user of the target EV, or when the target EV needs to be normally operated in order to acquire data for maintenance work.

  Therefore, in this embodiment, in such a case, the maintenance staff can input a return request for requesting that the operation state of the target EV can be changed to the normal mode.

  The maintenance staff can input a return request from the maintenance terminal 300, for example. When the maintenance terminal 300 receives a return request from a maintenance staff, the maintenance terminal 300 transmits the return request to the apparatus 100. The apparatus 100 receives a return request from the maintenance terminal 300, and the return request acquisition unit 9 acquires the received return request.

  Further, the maintenance staff can input a return request via the operator of the apparatus 100. This is based on the assumption that the maintenance staff notifies the operator that the return is requested, and the operator inputs the return request instead of the maintenance staff. In this case, the return request acquisition unit 9 acquires a return request input by the operator via the input device 102.

  Next, the operation of the apparatus 100 according to the present embodiment will be described with reference to FIG. FIG. 11 is a flowchart showing the operation of the apparatus 100 according to the present embodiment. In the present embodiment, steps S1 to S8 are the same as in the third embodiment.

  In the present embodiment, the process of step S9 is performed before step S1.

  In step S9, the mode change permission unit 6 determines whether the return request acquisition unit 9 has acquired a return request. If the return request has not been acquired (NO in step S9), the process proceeds to step S1.

  On the other hand, when the return request has been acquired (YES in step S9), the process proceeds to step S6. In step S6, the operation state of the target EV can be changed from the maintenance mode to the normal mode.

  As described above, the apparatus 100 according to the present embodiment can change the operation state of the target EV from the maintenance mode to the normal mode when a return request is input from the maintenance staff. Therefore, when it becomes necessary to operate the target EV normally for some reason, the maintenance staff can change the target EV to the normal mode regardless of the status of the maintenance work.

  The determination in step S9 is not limited to before step S1, and can be performed at an arbitrary timing. Moreover, you may perform several times between step S1-S8.

(Fifth embodiment)
An apparatus 100 according to a fifth embodiment will be described with reference to FIGS. The apparatus 100 according to the present embodiment updates the prescribed work based on the application approval.

  First, the functional configuration of the apparatus 100 according to the fifth embodiment will be described with reference to FIG. FIG. 12 is a block diagram illustrating a functional configuration of the device 100 according to the present embodiment. As illustrated in FIG. 12, the apparatus 100 further includes a prescribed work update unit 10. Other functional configurations and hardware configurations are the same as those in the fourth embodiment. Hereinafter, the prescribed work update unit 10 will be described.

  The prescribed work update unit 10 updates the prescribed work stored in the prescribed work DB 21 based on the application approval acquired by the application approval acquisition unit 8.

  As described above, the application approval is input for the maintenance work that is judged unnecessary by the maintenance staff and the third party among the maintenance work included in the prescribed work. Therefore, there is a possibility that the maintenance work for which the application approval is input is actually unnecessary maintenance work. If such maintenance work is included in the regulation work, it is necessary to input an acceptance application or application approval every time maintenance work of the target EV having the same specification is performed, which may hinder efficient maintenance work. .

  Therefore, in this embodiment, the prescribed work update unit 10 updates the prescribed work by deleting the maintenance work to which the application approval has been input from the prescribed work.

  For example, in the maintenance work for the target EV having the same specification, the prescribed work update unit 10 deletes the maintenance work for which application approval is input once or a predetermined number of times from the prescribed work of the specification.

  In addition, the prescribed work update unit 10 displays maintenance work that satisfies the above conditions on the display device 103 or the like and presents it to a third party. The maintenance work for which is entered is deleted from the prescribed work.

  The prescribed work update unit 10 may update the prescribed work for each specification, may be performed for each elevator apparatus EV, or may be performed for each elevator facility 200.

  Next, the operation of the apparatus 100 according to the present embodiment will be described with reference to FIG. FIG. 13 is a flowchart showing the operation of the apparatus 100 according to the present embodiment. In the present embodiment, steps S1 to S9 are the same as in the fourth embodiment.

  In this embodiment, when the application approval acquisition part 8 acquires application approval (YES of step S8), a process progresses to step S10.

  In step S10, the prescribed work update unit 10 determines whether to update the prescribed work. As described above, the update can be determined based on the number of application approvals and presence / absence of permission from a third party. If the prescribed work is not updated (NO in step S10), the process proceeds to step S6. On the other hand, when the prescribed work is updated (YES in step S10), the process proceeds to step S11.

  In step S <b> 11, the prescribed work update unit 10 updates the prescribed work DB 21 by deleting the maintenance work for which approval has been applied from the prescribed work. Thereafter, the process proceeds to step S6, and the operation state of the target EV can be changed from the maintenance mode to the normal mode.

  As described above, the apparatus 100 according to the present embodiment updates the prescribed work based on the application approval input by a third party. As a result, maintenance work that is actually unnecessary can be deleted from the prescribed work, so that the prescribed work that matches the reality can be set. Moreover, according to this apparatus 100, since the input of an extra acceptance application and application approval becomes unnecessary, the efficiency of maintenance work can be improved.

  Note that the present invention is not limited to the above-described embodiments as they are, and can be embodied by modifying the components without departing from the scope of the invention in the implementation stage. Moreover, various inventions can be formed by appropriately combining a plurality of constituent elements disclosed in the above embodiments. Further, for example, a configuration in which some components are deleted from all the components shown in each embodiment is also conceivable. Furthermore, you may combine suitably the component described in different embodiment.

1: specification acquisition unit, 2: specified work acquisition unit, 3: actual work acquisition unit, 4: work determination unit, 5: notification unit, 6: mode change permission unit, 7: acceptance application acquisition unit, 8: application approval acquisition Unit: 9: return request acquisition unit, 10: specified work update unit, 11: specification DB, 12: specification extraction unit, 21: specified work DB, 22: specified work extraction unit, 100: maintenance work support device, 100 ′: Computer: 101: CPU, 102: input device, 103: display device, 104: communication device, 105: storage device, 106: bus, 200: elevator equipment, 201: control panel, 202: identification information acquisition unit, 203: individual Identification device, 300: maintenance terminal, EV: elevator device

In step S2, the prescribed work acquisition unit 2 extracts the prescribed work of the elevator apparatus EV1. That is, defining the work extraction section 22 obtains the specifications of the elevator apparatus E V 1 from specification extracting unit 12, a defined working set for each specification, extracted from specified task DB 21.

Claims (10)

A specification acquisition unit for acquiring the specifications of the elevator device to be subjected to maintenance work;
A prescribed work acquisition unit that obtains a prescribed work that is the maintenance work determined in advance according to the specification;
An actual work acquisition unit for acquiring an actual work that is the maintenance work actually performed by a maintenance worker on the elevator apparatus;
A work determination unit that determines whether the prescribed work and the actual work match;
A notification unit for notifying the maintenance result of the determination result;
A maintenance work support device comprising: The maintenance work support device according to claim 1, wherein when the prescribed work and the actual work do not match, the notification unit notifies the maintenance staff of the mismatched maintenance work. The maintenance work support apparatus according to claim 1, further comprising a mode change permission unit that permits a change in an operation state of the elevator apparatus based on the determination result. The maintenance work support device according to claim 3, wherein the mode change permission unit permits the change of the operation state from the maintenance mode to the normal mode when the prescribed work and the actual work match. The said mode change permission part permits the change from the said maintenance mode to the said normal mode when the said maintenance person acquires the acceptance application which applies for acceptance of the said discrepancy. The maintenance work support device described. The maintenance work support device according to claim 5, wherein the mode change permission unit permits the change of the operation state from the maintenance mode to the normal mode when the application approval for approving the acceptance application is acquired. The mode change permission unit permits the change of the operation state from the maintenance mode to the normal mode when the maintenance staff obtains a return request for requesting a return of the elevator apparatus. The maintenance work support apparatus according to any one of the above. The maintenance work support apparatus according to claim 6, further comprising an update unit that updates the prescribed work based on the application approval. The maintenance work support device according to any one of claims 1 to 8,
A maintenance terminal capable of communicating with the maintenance work support device;
Maintenance work support system comprising A process of obtaining the specifications of an elevator device to be subjected to maintenance work;
Obtaining a prescribed work that is a predetermined maintenance work according to the specifications;
Obtaining actual work that is the maintenance work actually performed by maintenance personnel on the elevator apparatus;
Determining whether the prescribed work and the actual work match;
A step of notifying the maintenance result of the determination result;
A maintenance work support method comprising:

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